Dell E1914Hc, E1914Hf, E2014Hc, E2014Hf User Manual

User‘s Guide

Dell E1914H

Dell E2014H

Model No.: E1914H / E2014H

Regulatory model: E1914Hc/ E1914Hf/ E2014Hc/ E2014Hf

NOTE: A NOTE indicates important information that helps you make
better use of your monitor.

CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2013 Dell Inc. All rights reserved.

Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/ or
other countries. ENERGY STAR is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc.
has determined that this product meets the ENERGY STAR guidelines for
energy efficiency.

Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.

2013 – 09 Rev. A01

 3

Contents

Dell Display Manager User's Guide ................6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 6

Setting Basic Display Functions . . . . . . . . . . . . . . . . 7

Assigning Preset Modes to Applications . . . . . . . . . . . 7

Applying Energy Conservation Features . . . . . . . . . . . 9

About Your Monitor ............................10

Package Contents . . . . . . . . . . . . . . . . . . . . . . . 10

Product Features . . . . . . . . . . . . . . . . . . . . . . . . .11

Identifying Parts and Controls . . . . . . . . . . . . . . . . 12

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 14

Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 14

Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 18

Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 18

Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 19

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 19

Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 21

Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 22

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 23

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 23

Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 23

4 

Setting Up the Monitor..........................24

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . 24

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 25

Connecting the blue VGA Cable . . . . . . . . . . . . . . . . . . . . 25

Connecting the white DVI cable (for E2014H only) . . . . . . . . . 25

Removing the Monitor Stand . . . . . . . . . . . . . . . . 26

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 27

Operating the Monitor ..........................28

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 28

Using the Front-Panel Controls . . . . . . . . . . . . . . . 28

Front-Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the On-Screen Display (OSD) Menu . . . . . . . . . 30

Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . 30

OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting the Maximum Resolution . . . . . . . . . . . . . . 47

Using the Tilt. . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting ...............................49

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 50

Common Problems . . . . . . . . . . . . . . . . . . . . . . . 51

Product-Specific Problems . . . . . . . . . . . . . . . . . . 54

Dell Soundbar Problems. . . . . . . . . . . . . . . . . . . . 55

Appendix ......................................58

FCC Notices (U.S. Only) and Other Regulatory

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

 5

Setting Up Your Monitor ........................59

Setting the display resolution to 1366 x 768 (for E1914H) or

1600 x 900 (for E2014H) (Maximum) . . . . . . . . . . . . 59

If you have a Dell desktop or a Dell portable computer with

Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 60

If you have a non Dell desktop, portable computer, or

graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Procedures for setting up dual monitors in Windows
Vista® , Windows® 7 or Windows® 8 / Windows® 8.1 . 61

For Windows Vista®. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

For Windows® 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

For Windows® 8 / Windows® 8.1 . . . . . . . . . . . . . . . . . . . 65

Setting Display Styles For Multiple Monitor . . . . . . . . . . . . . 67

6  Dell Display Manager User's Guide

Dell Display Manager User's Guide

Overview

Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.

Using the Quick Settings Dialog

Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.

The Quick Settings dialog box also provides access to Dell Display
Manager’s advanced user interface which is used to adjust Basic
functions, configure Auto Mode and access other features.

Setting Basic Display Functions

A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.

The selected monitor’s Brightness and Contrast can also be directly
adjusted from the Basic tab.

Assigning Preset Modes to Applications

The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.

Dell Display Manager User's Guide

 7

8  Dell Display Manager User's Guide

Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.

NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineective.

Applying Energy Conservation Features

On supported Dell models the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.

Dell Display Manager User's Guide  9

10  About Your Monitor

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P/N 40CNW Rev. A00
P/N Q70G19C170010A
March 2013
Made in China

Dell E1914H/E2014H Monitor

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.

NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.

• Monitor

• Stand Riser

• Stand Base

• VESA™ Screw Cover

• Power Cable (varies with countries)

• VGA Cable

• DVI Cable (for E2014H)

• Drivers and Documentation media

• Quick Setup Guide

• Product Information Guide

Product Features

The Dell E1914H/E2014H flat-panel display has an active matrix, Thin-Film
Transistor, Liquid Crystal Display. The monitor’s features include:

• E1914H: 47.01cm (18.51 inches) diagonal viewable image size,

1366 x 768 resolution, plus full-screen support for lower resolutions.

• E2014H: 49.40 cm (19.45 inches) diagonal viewable image size, 1600 x

900 resolution, plus full-screen support for lower resolutions.

• LED backlit

• Tilt adjustment capability.

• Removable pedestal and Video Electronics Standards Association

(VESA) 100 mm mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Software and documentation media which includes an information file

(INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software

• ENERGY STAR-compliant.

• Security lock slot.

• Asset Management Capability.

• EPEAT compliant. Gold for E2014H.

• CECP

• RoHS compliant.

• TCO compliant for E2014H

About Your Monitor

 11

12  About Your Monitor

Identifying Parts and Controls

Front View

1

2

1. Function buttons (For more information, see Operating the Monitor)
2 Power On/O button (with LED indicator)

Back View

1

2
3

5

4

BZ02

Consumo de energía: XX.X Wh
Consumo de energía en modo de espera: X.XX Wh

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Canada Class B ICES-003/NMB-003.

Q40G019N-700-42A

3

XXXXXXX-XXXXX
KCC-REM-TPV-E2014Hc

TPV Electronics(Fujian) Co., Ltd.

080-854-0066

신청인/제조자:

S/N: CN-12MWY-64180-341-001L

REV A00

Made in China
Manufactured Date: Apr. 2013

Q40G019N-700-43A

X XX XXX-XX

DELL

Flat Panel Monitor /Monitor Plano Panel /

液晶顯示器/液晶显示器/모니터
Model No. /Modelo /型號/型号/모델명: E2014Hc

输入电源/정격입력: 100-240V 50/60Hz 1.5A
輸入電源: 交流電壓100-240伏特, 1.5安培, 50/60赫茲

Raheen Business Park Limerick Ireland www.dell.com
Made in China /Fabricado en China /
中國製造/中国制造/중국에서 만든

N889

XXXXX

Q40G019N-700-44A

Label Description Use

1 VESA mounting holes (100

mm)

To mount the monitor.

2 Regulatory rating label Lists the regulatory approvals.
3 Regulatory rating label Lists the regulatory approvals.
4 Security lock slot Use a security lock with the slot to help

secure your monitor.

5 Dell soundbar mounting

brackets

To attach the optional Dell Soundbar.

Side View

Right Side

Bottom View

E1914H:

1 2

Label Description Use

1 AC power connector To connect the monitor power cable.
2 VGA connector To connect your computer to the monitor using a

VGA cable.

E2014H:

1 2

3

Label Description Use

1 AC power connector To connect the monitor power cable.
2 DVI connector To connect your computer to the monitor using

a DVI cable.

3 VGA connector To connect your computer to the monitor using

a VGA cable.

About Your Monitor  13

Monitor Specifications

The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:

E1914H:

VESA Modes

Horizontal

Sync

Vertical

Sync

Video

Power
Indicator

Power

Consumption

Normal operation Active Active Active White 18 W (Maximum) **

12 W (Typical)

Active-o mode Inactive Inactive Blank Glowing

white

Less than 0.5 W

Switch o - - O Less than 0.5 W *

E2014H:

VESA Modes

Horizontal

Sync

Vertical

Sync

Video

Power

Indicator

Power

Consumption

Normal operation Active Active Active White 22 W (Maximum) **

14 W (Typical)

Active-o mode Inactive Inactive Blank Glowing

white

Less than 0.5 W

Switch o - - O Less than 0.5 W*

The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:

Dell E1914H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up.

14  About Your Monitor

Dell E2014H

There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display,
press the monitor button now to select the correct input source on
the On-Screen-Display menu.

Activate the computer and monitor to gain access to the OSD.

NOTE: The Dell E1914H/E2014H monitor is ENERGY STAR®-

compliant.

* Zero-power consumption in OFF mode can only be achieved by

disconnecting the main cable from the monitor.

** Maximum power consumption with max luminance and contrast.

About Your Monitor

 15

16  About Your Monitor

Pin Assignments

15-pin D-Sub connector

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND

5 Self-test
6 GND-R

7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

DVI Connector

1 2 3 6 7

8

9

10 11 14 15 16

17 18 19 22 23 24

x x
x x

x x

Pin Number 24-pin Side of the Connected Signal Cable

1 TMDS RX2­2 TMDS RX2+
3 TMDS Ground
4 Floating
5 Floating
6 DDC Clock
7 DDC Data
8 Floating
9 TMDS RX1-

10 TMDS RX1+

11 TMDS Ground
12 Floating
13 Floating
14 +5 V power
15 Self test
16 Hot Plug Detect
17 TMDS RX0­18 TMDS RX0+
19 TMDS Ground

20 Floating

21 Floating

22 TMDS Ground
23 TMDS Clock+
24 TMDS Clock-

About Your Monitor  17

18  About Your Monitor

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.

Flat-Panel Specifications

Model number Dell E1914H monitor Dell E2014H monitor

Screen type Active matrix - TFT LCD Active matrix - TFT LCD

Panel Type TN TN
Viewable image

dimensions:

Diagonal

Horizontal

Vertical

47.01cm (18.51 inches)

409.8 mm (16.13 inches)

230.4 mm (9.07 inches)

49.40 cm (19.45 inches)

432.0 +/- 1.92 mm
(17.00 +/- 0.08 inches)

239.76 +/- 3.42 mm
(9.44 +/- 0.13 inches)

Pixel pitch 0.30 mm 0.27 mm

Viewing angle:

Horizontal

Vertical

90° typical

65° typical

170° typical

160° typical

Luminance output 200 cd/m² (typical) 250 cd/m² (typical)

Contrast ratio 600 to 1 (typical) 1000 to 1 (typical)

Faceplate coating

Antiglare with hard­coating 3H

Antiglare with hard­coating 3H

Backlight LED light bar system LED light bar system

Response Time

5 ms typical (black to
white)

5 ms typical (black to
white)

Color Depth 16.7 mil colors 16.7 mil colors

Color Gamut 83 % (typical) ** 83 % (typical) **

** [E1914H/E2014H] color gamut (typical) is based on CIE1976 (83 %) and

CIE1931 (72 %) test standards.

Resolution Specifications

Model number Dell E1914H monitor Dell E2014H monitor

Scan range

• Horizontal

• Vertical

30 kHz to 83 kHz (automatic)

56 Hz to 75 Hz (automatic)

30 kHz to 83 kHz (automatic)

56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1366 x 768 at 60 Hz 1600 x 900 at 60 Hz

Electrical Specifications

Model number Dell E1914H/E2014H monitor

Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance

Synchronization input
signals

Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)

AC input voltage /
frequency / current

100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/1.5 A
(Max.)

Inrush current 120 V: 30 A (Max.)

240 V: 60 A (Max.)

About Your Monitor  19

20  About Your Monitor

Preset Display Modes

The following table lists the preset modes for which Dell guarantees
image size and centering:

E1914H:

Display Mode

Horizontal

Frequency

(kHz)

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1366 x 768 47.7 59.8 85.5 +/+

E2014H:

Display Mode

Horizontal
Frequency

(kHz)

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number Dell E1914H monitor Dell E2014H monitor

Connector type D-subminiature, blue

connector

D-subminiature, blue connector;
DVI-D: white connector

Signal cable type Analog: Detachable,

D-Sub, 15-pin, shipped
attached to the monitor

D-sub: Detachable, Analog, 15­pin.

DVI-D: Detachable, DVI-D, Solid
pins

Dimensions: (with
stand)

Height 354.1 mm (13.94 inches) 358.8 mm (14.13 inches)

Width 446.4 mm (17.57 inches) 473.9 mm (typical),

468.6 mm (minimum)
(18.66 inches (typical),

18.45 inches (minimum))

Depth 165.5 mm (6.52 inches) 165.5 mm (6.52 inches)

Dimensions:
(without stand)

Height 267.0 mm (10.51 inches) 276.3 mm (10.88 inches)

Width 446.4 mm (17.57 inches) 473.9 mm (typical),

468.6 mm (minimum)
(18.66 inches (typical),

18.45 inches (minimum))

Depth 46.5 mm (1.83 inches) 46.5 mm (1.83 inches)

Stand dimensions:

• Height

149.0 mm (5.87 inches) 149.0 mm (5.87 inches)

• Width 180.6 mm (7.11 inches) 180.6 mm (7.11 inches)

• Depth 165.5 mm (6.52 inches) 165.5 mm (6.52 inches)

Weight:

Weight with
packaging

3.60 kg (7.92 lb) 4.25 kg (9.35 lb)

Weight with stand
assembly and cables

2.99 kg (6.58 lb) 3.14 kg (6.91 lb)

About Your Monitor  21

22  About Your Monitor

Weight without 2.39 kg (5.26 lb) 2.41 kg (5.30 lb)
stand assembly
(For wall mount
or VESA mount
considerations - no
cables)

Weight of stand 0.33 kg (0.73 lb) 0.33 kg (0.73 lb)
assembly

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number Dell E1914H monitor Dell E2014H monitor

Temperature

0 °C to 40 °C (32 °F to 0 °C to 40 °C (32 °F to

• Operating

104 °F) 104 °F)
Storage: -20 °C to 60 °C Storage: -20 °C to 60 °C

• Non-operating

(-4 °F to 140 °F) (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C Shipping: -20 °C to 60 °C

(-4 °F to 140 °F) (-4 °F to 140 °F)

Humidity

10 % to 80 % (non- 10 % to 80 % (non-

• Operating

condensing) condensing)
Storage: 5 % to 90 % Storage: 5 % to 90 %

• Non-operating

(non-condensing) (non-condensing)
Shipping: 5 % to 90 % Shipping: 5 % to 90 %

(non-condensing) (non-condensing)

Altitude

5,000 m (16,387 ft) max 5,000 m (16,387 ft) max

• Operating

12,191 m (40,000 ft) max 12,191 m (40,000 ft) max

• Non-operating

Thermal dissipation 75.09 BTU/hour 85.33 BTU/hour

(maximum) (maximum)

61.43 BTU/hour (typical) 68.26 BTU/hour (typical)