About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
Notes, Cautions, Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined
that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
Model E1913Sf/E1913Sc/E1913c/E2213c
April 2012 Rev. A00
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Back to Contents Page
About Your Monitor
Dell™ E1913S/E1913/E2213 Monitor User's Guide
Package ContentsProduct FeaturesIdentifying Parts and ControlsMonitor SpecificationsPlug and Play CapabilityLCD Monitor Quality & Pixel PolicyMaintenance Guidelines
Package Contents
Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell™ if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
TCO Certified Display.
VGA Cable (attached to the monitor)
DVI Cable (Packing for E1913 and E2213 only)
Drivers and Documentation media
Quick Setup Guide
Product Information Guide
Product Features
The Dell™ E1913S/E1913/E2213 flat panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display. The monitor's features include:
E1913S: 48.3 cm (19.0 inches) viewable area display. 1280 x 1024 resolution, plus full-screen support for lower resolutions.
E1913: 48.3 cm (19.0 inches) viewable area display. 1440 x 900 resolution, plus full-screen support for lower resolutions.
E2213: 55.9 cm (22.0 inches) viewable area display. 1680 x 1050 resolution, plus full-screen support for lower resolutions.
Tilt adjustment capability.
Removable stand and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Software and documentation media which includes an information file (INF), Image Color Matching File (ICM), and product documentation.
Dell Display Manager included (comes in the CD attached with the monitor).
Security lock slot.
Asset Management Capability.
ENERGY STAR compliant.
EPEAT™ Gold compliant.
RoHS compliant.
Halogen Reduced.
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
2Rating labelPower ratings and energy information.
3Barcode serial number labelRefer to this label if you need to contact Dell for technical support.
4Security lock slotUse a security lock with the slot to help secure your monitor.
5Dell soundbar mounting bracketsTo attach the optional Dell Soundbar.
Side View
Right Side
Bottom View
E1913S:E1913/E2213:
Label DescriptionUse
1Regulatory labelLists the regulatory approvals.
2AC power connectorTo connect the monitor power cable.
3VGA connectorTo connect your computer to the monitor using a VGA cable.
4Regulatory labelLists the regulatory approvals.
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
1Regulatory labelLists the regulatory approvals.
2AC power connectorTo connect the monitor power cable.
3DVI connectorTo connect your computer to the monitor using a DVI cable.
4VGA connectorTo connect your computer to the monitor using a VGA cable.
5Regulatory labelLists the regulatory approvals.
Page 6
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Power Management Modes
If you have VESA's DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects
input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
E1913S:
VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue23 W (Maximum)
Active-off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch off---OffLess than 0.5 W
E1913:
VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue23 W (Maximum)
Active-off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch off---OffLess than 0.5 W
E2213:
VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveBlue24 W (Maximum)
Active-off modeInactiveInactiveBlankAmberLess than 0.5 W
Switch off---OffLess than 0.5 W
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed:
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Activate the computer and monitor to gain access to the OSD.
NOTE: Dell E1913S/E1913/E2213 monitor is ENERGY STAR®-
compliance.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
Pin Assignments
15-pin D-Sub connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Flat Panel Specifications
Model numberDell E1913S monitorDell E1913 monitorDell E2213 monitor
Luminance output250 cd/m² (typical)250 cd/m² (typical)250 cd/m² (typical)
Contrast ratio1000 to 1 (typical)1000 to 1 (typical)1000 to 1 (typical)
Faceplate coatingAntiglare with hard-coating 3HAntiglare with hard-coating 3HAntiglare with hard-coating 3H
BacklightLED light bar systemLED light bar systemLED light bar system
Response Time5 ms typical (black to white)5 ms typical (black to white)5 ms typical (black to white)
Color Depth16.7 mil colors16.7 mil colors16.7 mil colors
Color Gamut83 % (typical) **83 % (typical) **83 % (typical) **
48.3 cm (19.0 inches) (19.0-inch
viewable image size)
376.3 mm (14.81 inches)
301.1 mm (11.85 inches)
170 ° typical
160 ° typical
48.3 cm (19.0 inches) (19.0-inch wide
viewable image size)
408.2 mm (16.07 inches)
255.2 mm (10.05 inches)
170 ° typical
160 ° typical
55.9 cm (22.0 inches) (22.0-inch wide
viewable image size)
473.8 mm (18.65 inches)
296.1 mm (11.66 inches)
170 ° typical
160 ° typical
* Based on estimation.
** [E1913S/E1913/E2213] color gamut (typical) is based on CIE1976 (82 %) and CIE1931 (72 %) test standards.
Resolution Specifications
Model numberDell E1913S monitorDell E1913 monitorDell E2213 monitor
Scan range
Horizontal
Vertical
Maximum preset resolution1280 x 1024 at 60 Hz1440 x 900 at 60 Hz1680 x 1050 at 60 Hz
DVI-D: Single link maximum data rate including
8b/10b overhead is 4.95 Gbit/s @ 165 MHz base
30 kHz to 83 kHz (automatic)
56 Hz to 7
5 Hz (automatic)
30 kHz to 83 kHz (automatic)
56 Hz to 7
5 Hz (automatic)
Page 10
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Synchronization input signals
AC input voltage / frequency / current
Inrush current
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
E1913S:
Display ModeHorizontal Frequency
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.559.925.2-/VESA, 640 x 48037.575.031.5-/VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
on four TMDS pairs, 100 ohm input
impedence.(For E1913 and E2213 only)
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
100 VAC to 240 VAC/50 Hz or 60 Hz +
(Max.)
120 V: 30 A (Max.)
240 V: 60 A (Max.)
(kHz)
Vertical Frequency
(Hz)
3 Hz/1.5 A
Pixel Clock (MHz)Sync Polarity
(Horizontal/Vertical)
E1913:
Display ModeHorizontal Frequency
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.559.925.2-/VESA, 640 x 48037.575.031.5-/VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1280 x 80049.759.883.5-/+
VESA, 1440 x 90055.959.9106.5-/+
VESA, 1440 x 90070.675.0136.8-/+
E2213:
Display ModeHorizontal Frequency
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.559.925.2-/VESA, 640 x 48037.575.031.5-/-
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1680 x 105065.360.0146.3-/+
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model NumberDell E1913S monitorDell E1913 monitorDell E2213 monitor
Connector typeD-subminiature, blue connector
Signal cable type
Dimensions: (with stand)
Height
Width
Depth
Analog: Detachable, D-Sub, 15 pins, shipped
attached to the monitor
408.6 mm (16.09 inches)
411.9 mm (16.22 inches)
163.5 mm (6.44 inches)
D-subminiature, blue connector
DVI-D: White connector
Analog: Detachable, D-Sub, 15 pins, shipped
attached to the monitor
DVI-D: Detachable, DVI-D, Solid pins (optional)
372.8 mm (14.68 inches)
443.8 mm (17.47 inches)
163.5 mm (6.44 inches)
D-subminiature, blue connector;
DVI-D: White connector
D-sub: Detachable, Analog, 15 pin, shipped
attached to the monitor
DVI-D: Detachable, DVI-D, Solid pins (optional)
414.2 mm (16.31 inches)
510.4 mm (20.09 inches)
180.1 mm (7.09 inches)
Dimensions: (without stand)
Height
Width
Depth
Stand dimensions:
Height
Width
Depth
Weight:
Weight with packaging
Weight with stand assembly and cables3.43 kg (7.55 lbs)3.28 kg (7.22 lbs)4.37 kg (9.61 lbs)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
Weight of stand assembly0.33 kg (0.73 lbs) 0.33 kg (0.73 lbs) 0.79 kg (1.74 lbs)
336.7 mm (13.26 inches)
411.9 mm (16.22 inches)
52.0 mm (2.05 inches)
141.4 mm (5.57 inches)
236.0 mm (9.29 inches)
163.5 mm (6.44 inches)
4.08 kg (8.98 lbs)
2.79 kg (6.14 lbs) 2.54 kg (5.59 lbs) 3.17 kg (6.97 lbs)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model NumberDell E1913S monitorDell E1913 monitorDell E2213 monitor
About Your Monitor: Dell E1913S/E1913/E2213 Monitor User's Guide
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Altitude
Operating
Non-operating
0 ° C to 40 ° C (32 ° F to 104 ° F)
Storage: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Shipping: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
3,048 m (10,000 ft) max
10,668 m (35,000 ft) max
0 ° C to 40 ° C (32 ° F to 104 ° F)
Storage: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Shipping: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
3,048 m (10,000 ft) max
10,668 m (35,000 ft) max
0 ° C to 40 ° C (32 ° F to 104 ° F)
Storage: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Shipping: -20 ° C to 60 ° C (-4 ° F to 140 °
F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
3,048 m (10,000 ft) max
10,668 m (35,000 ft) max
Thermal dissipation
78.48 BTU/hour (maximum)
61.42 BTU/hour (typical)
78.48 BTU/hour (maximum)
61.42 BTU/hour (typical)
81.89 BTU/hour (maximum)
64.83 BTU/hour (typical)
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a "bright dot". Wh en the pixel remains black, it is known as a "dark dot".
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information,
see Dell Support site at: support.dell.com
.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia,
abrasive cleaners, or compressed air.
Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Attaching the StandRemoving the Monitor Stand for VESA Wall MountConnecting Your MonitorAttaching the Dell Soundbar (Optional)
Attaching the Stand
NOTE: The stand base is detached when the monitor is shipped from the factory.
1. Assemble the stand riser to stand base.
a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.
After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the monitor stand:
1.Use a long screwdriver to push the release latch located in a hole just above the monitor stand.
2.Once the latch is released, remove the monitor stand away from the monitor.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use
both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems.
Use the Up button to adjust (increase ranges) items in the OSD menu.
Use the Down button to adjust (decrease ranges) items in the OSD menu.
Down
C
OK
D
Back
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also
saved if you change the settings and then wait for the OSD menu to disappear.
2.Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
3.To select the highlighted item on the menu press the
4.Press the
5.Press the
6.Select the
and buttons to select the desired parameter.
button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
to return to previous menu without accepting current settings or to accept and return to previous menu.
button again.
The table below provides a list of all the OSD menu options and their functions.
IconMenu and
Description
Submenus
Energy UseThis meter shows the energy level being consumed by the monitor in real time.
Brightness/Contrast Use the Brightness and Contrast menu to adjust the Brightness/Contrast.
Input Color FormatAllows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI to DVI adapter.
YPbPr: Select this option if your DVD player supports only YPbPr output.
Preset ModesAllows you to choose from a list of preset color modes.
Standard: Loads the monitor's default color settings. This is the default preset mode.
Multimedia: Loads color settings ideal for multimedia applications.
Text: Loads color settings ideal for office environment.
Warm: Decreases the color temperature. The screen appears warmer with a red/yellow tint.
Cool: Increases the color temperature. The screen appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color settings. Press the and button to adjust the Red, Green, and Blue
values and create your own preset color mode.
Display Settings
Use the Displays Settings menu to adjust the monitor's display settings.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and
vertical frequency ranges addressable by this monitor. Recommended mode is 1280 x 1024 (for E1913S) or 1440 x 900 (for E1913) or 1680 x 1050 (for
E2213).
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
If VGA or DVI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.
See Solving Problems for more information.
Setting the Maximum Resolution
To set the Maximum resolution for the monitor:
Windows Vista® , Windows® 7:
1. Right-click on the desktop and select Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1280 x 1024 (for E1913S) or 1440 x 900 (for E1913) or
1680 x 1050 (for E2213).
4. Click OK.
If you do not see 1280 x 1024 (for E1913S) or 1440 x 900 (for E1913) or 1680 x 1050 (for E2213) as an option, you may need to update your graphics driver. Depending on
your computer, complete one of the following procedures.
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar
The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. The soundbar has an on/off power and rotary volume control to adjust the overall sound
system, an LED for power indication and two audio headset jacks
Self-TestBuilt-in DiagnosticsCommon ProblemsProduct Specific ProblemsDell Soundbar Problems
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure a successful Self-Test operation, remove the Analog connector for E1913S. For E1913
and E2213, remove both the Digital (white connector) and the Analog (blue connector) connectors from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode
after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
NOTE: Self-test feature check is not available for S-Video, Composite, and Component video modes.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens.
The test is complete when the white screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common SymptomsWhat You ExperiencePossible Solutions
Ensure that the video cable connecting the monitor and the computer is properly connected
and secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button is depressed fully.
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Ensure that the correct input source is selected via the Input Source Select menu.
Run the built-in diagnostics.
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Dell E1913S/E1913/E2213 Monitor User's Guide
Poor FocusPicture is fuzzy, blurry, or
ghosting
Shaky/Jittery VideoWavy picture or fine
movement
Missing PixelsLCD screen has spots
Stuck-on PixelsLCD screen has bright spots
Brightness ProblemsPicture too dim or too bright
Geometric DistortionScreen not centered correctly
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:10).
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com
.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com
.
Reset the monitor to Factory Settings.>
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical LinesScreen has one or more lines
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization ProblemsScreen is scrambled or
appears torn
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Safety-Related IssuesVisible signs of smoke or
sparks
Intermittent ProblemsMonitor malfunctions on & off
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
Image retention from a static
image left on the monitor for
a long period of time
Faint shadow from the static
image displayed appears on
the screen
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending
on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Use the Power Management feature to turn off the monitor at all times when not in use(for
more information, see Power Management Modes
Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific SymptomsWhat You ExperiencePossible Solutions
Screen image is too smallImage is centered on screen,
but does not fill entire viewing
area
Cannot adjust the monitor with
the buttons on the front panel
No Input Signal when user
controls are pressed
OSD does not appear on the
screen
No picture, the LED light is
blue. When you press "up",
"down" or "Menu" key, the
message " No input signal" will
appear.
Reset the monitor to Factory Settings.
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check the signal source. Ensure the computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
necessary.
Reset the computer or video player.
).
The picture does not fill the
entire screen
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.
The picture cannot fill the
height or width of the screen
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
Dell™ Soundbar Problems
Common SymptomsWhat You ExperiencePossible Solutions
No sound for system where the
Soundbar draws power from an
AC adapter
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator (blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
Plug the audio line-in cable into the computer's audio out jack.
Set all volume controls to their maximum and ensure that the mute option is not
enabled.
Play some audio content on the computer (example, audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
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Dell E1913S/E1913/E2213 Monitor User's Guide
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Distorted SoundComputer's sound card is used
as the audio source
Distorted SoundOther audio source is used
Unbalanced Sound OutputSound from only one side of
Soundbar
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Avoid using an audio cable extension or audio jack converter.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player)
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Dell E1913S/E1913/E2213 Monitor User's Guide
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Appendix
Dell™ E1913S/E1913/E2213 Monitor User's Guide
Safety InstructionsFCC Notice (U.S. Only) and Other Regulatory InformationContacting Dell
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE:If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.Visit support.dell.com
2.Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.