Dell™E178WFPFlatPanelMonitorUser'sGuide
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by
regulatory authority.
Information in this document is subject to change without notice.
©2007-2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of
DellInc Microsoft and Windows are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY
STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
February 2008 Rev.A01
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor specifications
Caring for your Monitor
Using Your Adjustable Monitor Stand
Attaching the Stand
Organizing Your Cables
Using the Tilt
Removing the Stand
Using the OSD
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
UsingtheDell™Soundbar(Optional)
Product Specific Problems
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems
Appendix
FCC Notice (U.S. Only) and Other Regulatory Information
CAUTION: Safety Instruction
Contacting Dell
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates the potential for property damage, personal injury, or death.
Back to Contents Page
About Your Monitor
Dell™E178WFPFlatPanelMonitorUser'sGuide
Front View
Back View
Side View
Bottom View
Monitor Specifications
LCD Monitor Quality & Pixel Policy
Caring for your Monitor
Front View
Back View
1
Menu selection button
2
Brightness Contrast / Down(-) button
3
Auto-Adjust / Up(+) button
4
Power On/Off button with LED indicator
Side View
1
Security lock slot
Attach a lock to secure your monitor.
2
Dell Soundbar mounting brackets
Attach the optional Dell Soundbar.
3
Barcode serial number label
Refer to this label if you need to contact Dell for technical support.
4
Regulatory rating label
List the regulatory approvals.
5
Stand removal button
Press to release the stand.
6
VESA mounting holes ( 100mm - behind
attached stand)
Use to mount monitor.
7
Cable holder
Help organize cables by passing them through the holder.
Right side
Left side
Bottom View
1
AC power cord connector
2
VGA connector
Monitor Specifications
General
Model number
E178WFP
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
17 inches (17-inch diagonal viewable image size)
Preset display area:
Horizontal
367.2 mm(14.46 inches)
Vertical
229.5 mm(9.04 inches)
Pixel pitch
0.255 mm x 0.255 mm
Viewing angle
Viewing angle 150° (vertical) typ, 160° (horizontal) typ(CR>10)
Luminance output
250 cd/m ²(typ)
Contrast ratio
600:1 (typ)
Faceplate coating
Anti-glare with hard-coating 3H
Backlight
2 CCFL backlight
Response Time
8 ms typical (Black to White)
Resolution
Horizontal scan range
30 kHz to 83 kHz (automatic)
Vertical scan range
50 Hz to 75 Hz
Optimal preset resolution
1440 x 900 at 60 Hz
Highest preset resolution
1440 x 900 at 60 Hz
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
60.0
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
-/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1440 x 900
55.935
60.0
106.5
-/+
Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.
This is referred to as Power Save Mode. If input from keyboard, mouse or other input devices is detected by the computer, the monitor automatically resumes
Electrical
The following table lists the electrical specification:
Video input signals
Analog RGB: 0.7 Volts +/-5%,75ohminputimpedance
Synchronization input signals
D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
AC input voltage / frequency / current
100 to 240 VAC / 50-60 Hz / 1.5 A Max.
Inrush current
120V: 30A (Max.)
240V: 60A (Max.)
Physical Characteristics
The following table lists the physical characteristics:
Signal cable type
D-sub: Detachable, Analog, 15pin, blue connector, attached to the
monitor
Dimensions (with stand):
Height
339.0 mm (13.34 inches)
Width
403.9 mm (15.90 inches)
Depth
136.5 mm (5.37 inches)
Weight:
Monitor (Stand and Head)
3.60 kg (7.93 lb)
Monitor Flat panel only (VESA Mode)
2.70 kg (5.95 lb)
Weight with packaging
4.85 kg (10.68 lb )
Environmental
The following table lists the environmental limitation:
Temperature:
Operating
5°to35°C(41°to95°F)
Nonoperating
Storage: 0°to60°C(32°to140°F)
Shipping: -20°to60°C(-4°to140°F)
Humidity:
Operating
10% to 80% (noncondensing)
Nonoperating
5% to 90% (noncondensing)
Altitude:
Operating
3,657.6 m (12,000 ft) max
Nonoperating
12,192 m ( 40,000 ft ) max
Thermal dissipation
256.08 BTU/hour (maximum)
119.5 BTU/hour (typical)
functioning. The following table shows the power consumption and signaling of this automatic power-saving feature:
Activate the computer and the monitor to gain access to the OSD.
Pin Assignments
VGA Connector
The following table shows pin assignments in the VGA connector:
Power Management Definition
VESA's Mode
Video
H-sync
V-sync
Power Used
Power Saving
LED color
ON
Active
Yes
Yes
maximum 40W
typical 34W
0%
Green
Power Saving
Blanked
No
Yes
<=2W
>80%
Amber
Blanked
Yes
No>
<=2W
>80%
Amber
Blanked
No
No
<=2W
>80%
Amber
Switch Off
Blanked
--
--
<=1W
>80%
Off
NOTE: The OSD functions only in the normal operation mode. Otherwise one of the following
messages will appear depending upon the selected input.
In Power Save Mode
Press computer power button
or any key on keyboard or move mouse
Pin
Number
15-pin Side of the
Connected Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND 5 Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings, if required.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed
pixel that appears as an extremely tiny dark or bright discolored spot.
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normalandwithincompetitivestandards.Formoreinformation,seeDellSupportsiteat:support.dell.com.
Caring for your Monitor
l To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
l Use a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
l If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
l Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
l To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Back to Contents Page
CAUTION: Read and follow the Safety Instruction before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical
outlet.
Back to Contents Page
Appendix
Dell™E178WFPFlatPanelMonitorUser'sGuide
FCC Notice (U.S. Only)
CAUTION: Safety Instruction
Contacting Dell
Your Monitor Set-up Guide
FCC Notice (U.S. Only) and Other Regulatory Information
For FCC Notice and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
CAUTION: Safety Instructions
For information on safety instructions, refer to your Product Information Guide.
Contacting Dell
You can contact Dell through the Internet and by phone:
l For support through the web, go to support.dell.com.
l For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the
following table.
l For support by e-mail, see the e-mail addresses listed in the following table.
l For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use,
contact a local or an international operator.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: Incertaincountries,supportspecifictoDell™XPS™computersisavailableataseparatetelephonenumberlistedforparticipatingcountries.If
you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will
be routed appropriately.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country Code
City Code
Service Type
Area Codes,
Local Numbers, and
Toll-Free Numbers
Web and E-mail Address
Anguilla
Online Support
E-mail Address
support.dell.com/ai
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll free: 800-335-0031
Antigua and Barbuda
Online Support
www.dell.com/ag
la-techsupport@dell.com
Technical Support, Customer Service, Sales
1-800-805-5924
Aomen
Country Code: 853
Technical Support
toll-free: 0800-105
Customer Service (Xiamen, China)
34 160 910
Transaction Sales (Xiamen, China)
29 693 115
Argentina (Buenos Aires)
International Access Code: 00
Online Support
www.dell.com/ar
E-mail for Desktops and Portables
la-techsupport@dell.com
E-mail for Servers and EMC ®Storage Products
la_enterprise@dell.com
Customer Service
toll-free: 0-800-666-0789
Country Code: 54
City Code: 11
Technical Support
toll-free: 0-800-222-0154
or toll-free: 0-800-444-0724
Sales
toll-free: 0-800-666-0789
Aruba
Online Support
www.dell.com/aw
la-techsupport@dell.com
Technical Support
toll-free: 800-1727
Customer Service and Sales
toll-free: 800-1729
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
Online Support
support.ap.dell.com
support.ap.dell.com/contactus
Technical Support
Technical Support for XPS computers only
toll-free: 1300 790 877
Home and Home Office
toll-free: 1300-655-533
Medium and Large Business
toll-free: 1800-633-559
Small Business, Education, Local Government
toll-free: 1800-060-889
Customer Service
Home and Home Office
toll-free: 1800-812-393 (option 3)
Medium and Large Business, Education, Local
Government
toll-free: 1300-303-270 (option 3)
24-Hour Automated Order Status Service
toll-free: 1300-662-196
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
l The phone numbers in this section should
be called from within Austria only.
Online Support
support.euro.dell.com
tech_support_central_europe@dell.com
Technical Support for XPS computers only
08 20 24 05 30 81
Large Business Support
08 20 24 05 30 55
Technical Support at Home
08 20 24 05 30 92
Home/Small Business Sales
08 20 24 05 30 00
Home/Small Business Fax
08 20 24 05 30 49
Home/Small Business Customer Service
08 20 24 05 30 14
Home/Small Business Support
08 20 24 05 30 17
Preferred Accounts/Corporate Customer Service
08 20 24 05 30 16
Preferred Accounts/Corporate Support
08 20 24 05 30 17
Switchboard
08 20 24 05 30 00
Bahamas
Online Support
www.dell.com/bs
la-techsupport@dell.com
Technical Support
toll-free: 1-866-874-3038
Customer Service and Sales
toll-free: 1-866-296-9683
Barbados
Online Support
www.dell.com/bb
la-techsupport@dell.com
Technical Support
1-800-534-3349
Customer Service and Sales
1-800-534-3142
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Online Support
support.euro.dell.com
Technical Support for XPS computers only
02 481 92 96
General Support
02 481 92 88
General Support Fax
02 481 92 95
Customer Service
02 713 15 65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Belize
Online Support
www.dell.com/bz
la-techsupport@dell.com
Technical Support, Customer Service, Sales
811-866-686-9880
or (512) 723-0010
Bermuda
Online Support
www.dell.com/bm
la-techsupport@dell.com
Technical Support
1-877-890-0748
Customer Service and Sales
1-877-890-0751
Bolivia
Online Support
www.dell.com/bo
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 800-10-0238
or EEUU (512) 723-0010
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
Online Support
www.dell.com/br
BR_TechSupport@dell.com
Technical Support
0800 970 3355
Technical Support Fax
51 2104 5470
Customer Service Fax
51 2104 5480
Sales
0800 970 3390
British Virgin Islands
Online Support
www.dell.com/vg
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6820
or (512) 723-0010
Brunei
Country Code: 673
Technical Support (Penang, Malaysia)
604 633 4966
Customer Service (Penang, Malaysia)
604 633 3101
or toll-free: 801 1012
24-Hour Automated Order Status Service
toll-free: 801 1044
Transaction Sales (Penang, Malaysia)
604 633 3101
or toll-free: 801 1012
Online Order Status
www.dell.ca/ostatus
Online Support
support.ca.dell.com
AutoTech (automated Hardware and Warranty
Support)
toll-free: 1-800-247-9362
Canada (North York, Ontario)
International Access Code: 011
Customer Service
Home/Home Office
toll-free: 1-800-847-4096
Small Business
toll-free: 1-800-906-3355
Medium/Large Business, Government, Education
toll-free: 1-800-387-5757
Hardware Warranty Phone Support
XPS Computers Only
toll-free: 1-866-398-8977
Computers for Home/Home Office
toll-free: 1-800-847-4096
Computers for Small/Medium/Large Business,
Government
toll-free: 1-800-387-5757
Printers, Projectors, Televisions, Handheld, Digital
Jukebox, and Wireless
1-877-335-5767
Sales
Home and Home Office Sales
toll-free: 1-800-999-3355
Small Business
toll-free: 1-800-387-5752
Medium/Large Business, Government
toll-free: 1-800-387-5755
Spare Parts and Extended Service
1 866 440 3355
Cayman Islands
Online Support
www.dell.com/ky
la-techsupport@dell.com
Technical Support
1-877-261-0242
Customer Service and Sales
1-877-262-5415
Chile (Santiago)
Country Code: 56
City Code: 2
Online Support
www.dell.com/cl
la-techsupport@dell.com
Technical Support
toll-free: 800-20-20-44 (CTC)
or 123-00-20-37-62 (ENTEL)
Sales and Customer Support
toll-free: 800-20-20-44 (CTC)
or 123-00-20-34-77 (ENTEL)
China (Xiamen)
Country Code: 86
City Code: 592
Online Support
support.dell.com.cn
Technical Support E-mail
support.dell.com.cn/email
Customer Service E-mail
customer_cn@dell.com
Technical Support Fax
592 818 1350
Technical Support - XPS computers only
toll-free: 800 858 0540
Technical Support - Dell? Dimension? and Dell
Inspiron?
toll-free: 800 858 2969
Technical Support - Dell OptiPlex?, Dell Latitude?,
and Dell Precision?
toll-free: 800 858 0950
Technical Support - Dell PowerEdge? and Dell
PowerVault?
toll-free: 800 858 0960
Technical Support - Projectors, PDAs, Switches,
Routers, etc.
toll-free: 800 858 2920
Technical Support - Printers
toll-free: 800 858 2311
Customer Service
toll-free: 800 858 2060
Customer Service Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia
Online Support
www.dell.com/co
la-techsupport@dell.com
Technical Support
01-800-915-5704
Customer Service and Sales
01-800-915-4755
Spare Parts, Software, Peripherals and Warranty
Sales
toll free: 01-800-915-6158
Ink and Toner Sales
toll free: 01-800-915-5676
Costa Rica
Online Support
www.dell.com/cr
la-techsupport@dell.com
Technical Support
0800-012-0232
Customer Service and Sales
0800-012-0231
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
Online Support
support.euro.dell.com
czech_dell@dell.com
Technical Support
22537 2727
Customer Service
22537 2707
Fax
22537 2714
Technical Fax
22537 2728
Switchboard
22537 2711
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Online Support
support.euro.dell.com
Technical Support for XPS computers only
7010 0074
Technical Support
7023 0182
Customer Service - Relational
7023 0184
Home/Small Business Customer Service
3287 5505
Switchboard - Relational
3287 1200
Switchboard Fax - Relational
3287 1201
Switchboard - Home/Small Business
3287 5000
Switchboard Fax - Home/Small Business
3287 5001
Dominica
Online Support
www.dell.com/dm
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6821
or (512) 723-0010
Dominican Republic
Online Support
www.dell.com/do
la-techsupport@dell.com
Technical Support
1-800-156-1834
Customer Service and Sales
1-800-156-1588
Ecuador
(calling from Quito and Guayaquil only)
Online Support
www.dell.com/ec
la-techsupport@dell.com
Technical Support, Customer Service, Sales (calling
from Quito)
toll-free: 999-119-877-655-3355
or EEUU (512) 723-0020
Technical Support, Customer Service, Sales (calling
from Guayaquil)
toll-free: 1-800-999-119-877-655-3355
El Salvador
Online Support
www.dell.com/sv
la-techsupport@dell.com
Technical Support
toll free: 800-6100 (ANTEL)
or 800-6170 (Telefonica)
Customer Service and Sales
toll free: 800-6100 (ANTEL)
or 800-6132 (Telefonica)
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Online Support
support.euro.dell.com
fi_support@dell.com
Technical Support
0207 533 555
Customer Service
0207 533 538
Switchboard
0207 533 533
Fax
0207 533 530
Sales under 500 employees
0207 533 540
Sales over 500 employees
0207 533 533
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Online Support
support.euro.dell.com
Technical Support for XPS computers only
0825 387 129
Home and Small Business
Technical Support
0825 387 270
Customer Service
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Service
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
support.euro.dell.com
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
City Code: 69
Online Support
tech_support_central_europe@dell.com
Technical Support for XPS computers only
069 9792 7222
Technical Support
069 9792-7200
Technical Support at Home
069 9792-7230
Home/Small Business Customer Service
0180-5-224400
Global Segment Customer Service
069 9792-7320
Preferred Accounts Customer Service
069 9792-7320
Large Accounts Customer Service
069 9792-7320
Public Accounts Customer Service
069 9792-7320
Switchboard
069 9792-7000
Greece
International Access Code: 00
Country Code: 30
Online Support
support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical Support
2108129811
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
Online Support
www.dell.com/gd
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-866-540-3355
Guatemala
Online Support
www.dell.com/gt
la-techsupport@dell.com
Technical Support, Customer Service, Sales
1-800-999-0136
Guyana
Online Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-877-440-6511
Haiti
Online Support
www.dell.com/ht
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll free: 183-866-686-9849
or (512) 723-0010
Honduras
Online Support
www.dell.com/hn
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll free: 800-0123-866-686-9848
or EEUU (512) 723-0020
Hong Kong
Online Support
support.ap.dell.com
support.ap.dell.com /contactus
Technical Support - XPS computers only
00852-3416 6923
Technical Support - Dimension and Inspiron
00852-2969 3188
Technical Support - OptiPlex, Latitude, and Dell
Precision
00852-2969 3191
Technical Support - Servers and Storage
00852-2969 3196
International Access Code: 001
Country Code: 852
Technical Support - Projectors, PDAs, Switches,
Routers, etc.
00852-3416 0906
Customer Service
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business Division
00852-2969 3105
India
Online Support
support.ap.dell.com
Portable and Desktop Support
Portables, Desktop, and Peripherals E-mail
support.ap.dell.com/ap/en/emaildell
Portable Support E-mail
india_support_notebook@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-9046
Server Support
E-mail
india_support_server@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045
Gold Support Only
E-mail
eec_ap@dell.com
Phone Numbers
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
XPS Support Only
E-mail
Indiaxps_AP@dell.com
Phone Numbers
080-25068066
or toll-free: 1-800-425-2066
Customer Service
Home and Small Business
India_care_HSB@dell.com
toll-free: 1800-4254051
Large Corporate Accounts
India_care_REL@dell.com
toll-free: 1800-4252067
Sales
Large Corporate Accounts
1600 33 8044
Home and Small Business
1600 33 8046
Online Support
support.euro.dell.com
dell_direct_support@dell.com
Technical Support
XPS computers only
1850 200 722
Business computers
1850 543 543
Home computers
1850 543 543
At Home Support
1850 200 889
Sales
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Home
1850 333 200
Small Business
1850 664 656
Medium Business
1850 200 646
Large Business
1850 200 646
Sales E-mail
Dell_IRL_Outlet@dell.com
Customer Service
Home and Small Business
01 204 4014
Business (greater than 200 employees)
1850 200 982
General
Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
U.K. Customer Service (dial within U.K. only)
0870 906 0010
Corporate Customer Service (dial within U.K. only)
0870 907 4499
U.K. Sales (dial within U.K. only)
0870 907 4000
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Online Support
support.euro.dell.com
Home and Small Business
Technical Support
02 577 826 90
Customer Service
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Service
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
Jamaica
(dial from within Jamaica only)
Online Support
www.dell.com/jm
la-techsupport@dell.com
Technical Support
toll free: 1-800-975-1646
Customer Service and Sales
toll free: 1-800-404-9205
Online Support
support.jp.dell.com
Technical Support - XPS computers only
toll-free: 0120-937-786
Technical Support outside of Japan - XPS
computers only
81-44-520-1235
Technical Support - Dimension and Inspiron
toll-free: 0120-198-226
Technical Support outside of Japan - Dimension
and Inspiron
81-44-520-1435
Technical Support - Dell Precision, OptiPlex, and
Latitude
toll-free: 0120-198-433
Technical Support outside of Japan Dell Precision,
OptiPlex, and Latitude
81-44-556-3894
Technical Support - Dell PowerApp, Dell
PowerEdge, Dell PowerConnect, and Dell
PowerVault
toll-free: 0120-198-498
Technical Support outside of Japan - PowerApp,
PowerEdge, PowerConnect, and PowerVault
81-44-556-4162
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Technical Support - Projectors, PDAs, Printers,
Routers
toll-free: 0120-981-690
Technical Support outside of Japan - Projectors,
PDAs, Printers, Routers
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Status Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division - up to 400 employees
044-556-3344
Preferred Accounts Division Sales - over 400
employees
044-556-3433
Public Sales - government agencies, educational
institutions, and medical institutions
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1657
Individual User Online Sales
044-556-2203
Individual User Real Site Sales
044-556-4649
Switchboard
044-556-4300
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
Online Support
support.ap.dell.com
Technical Support for XPS computers only
toll-free: 080-999-0283
Technical Support
toll-free: 080-200-3800
Customer Service
toll-free: 080-999-0270
Technical Support - Dimension, PDA, Electronics,
and Accessories
toll-free: 080-200-3801
Sales
toll-free: 080-200-3600
Fax
2194-6202
Switchboard
2194-6000
Latin America
Customer Technical Support (Austin, Texas, U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
Sales Fax (Austin, Texas, U.S.A.)
512 728-4600
or 512 728-3772
Luxembourg
International Access Code: 00
Country Code: 352
Online Support
support.euro.dell.com
Support
342 08 08 075
Home/Small Business Sales
+32 (0)2 713 15 96
Corporate Sales
26 25 77 81
Customer Service
+32 (0)2 481 91 19
Fax
26 25 77 82
Malaysia (Penang)
International Access Code: 00
Online Support
support.ap.dell.com
Technical Support - XPS computers only
toll-free: 1 800 885 784
Technical Support - Dell Precision, OptiPlex, and
Latitude
toll-free: 1 800 880 193
Technical Support - Dimension, Inspiron, and
Electronics and Accessories
toll-free: 1 800 881 306
Technical Support - PowerApp, PowerEdge,
toll-free: 1800 881 386
Country Code: 60
City Code: 4
PowerConnect, and PowerVault
Customer Service
toll-free: 1800 881 306 (option 4)
24-Hour Automated Order Status Service
1 800 88 4432
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Mexico
International Access Code: 00
Country Code: 52
Online Support
www.dell.com/mx
la-techsupport@dell.com
Technical Support
001-866-563-4425
Sales
50-81-8800
or 001-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Spare Parts, Software, Peripherals and Warranty
Sales
001-866-390-4629
Ink and Toner Sales
toll free 001-866-851-1754
Main
50-81-8800
or 001-800-888-3355
or 001-866-851-1754
Montserrat
Online Support
support.dell.com.ag
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6822
Netherlands Antilles
Online Support
www.dell.com/an
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll free: 001-866-379-1022
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Online Support
support.euro.dell.com
Technical Support for XPS computers only
020 674 45 94
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Service
020 674 42 00
Relational Customer Service
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
Online Support
support.ap.dell.com
support.ap.dell.com/contactus
Technical Support
Home and Home Office
Business, Education, and Government
toll-free: 0800-441-567
toll-free: 0800-446-255
toll-free: 0800-444-617
toll-free: 0800-443-563
New Zealand
International Access Code: 00
Country Code: 64
PowerEdge and PowerVault
Technical Support for XPS computers only
toll-free: 0800-335-540
Customer Service
Home and Small Business
Business, Education, and Government
24-Hour Automated Order Status Service
toll-free: 0800-289-3355 (option 3)
toll-free: 0800-941-128 (option 3)
toll-free: 0800-449-602
Sales
Home and Home Office
Small Business
Business, Education, and Government
toll-free: 0800 441 567
toll-free: 0800-289-3355
toll-free: 0800-941-121
toll-free: 0800-941-128
Nicaragua
Online Support
www.dell.com/ni
la-techsupport@dell.com
Technical Support
toll free: 001-800-220-1378
Customer Service and Sales
toll free: 001-800-220-1377
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Online Support
support.euro.dell.com
Technical Support for XPS computers only
815 35 043
Technical Support
671 16882
Relational Customer Service
671 17575
Home/Small Business Customer Service
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama
Online Support
www.dell.com/pa
la-techsupport@dell.com
Technical Support
toll free: 001-800-507-1385 (C&W)
or 001-866-633-4097 (Clarocom)
Customer Service, Sales
toll free: 001-800-507-1264 (C&W)
or 001-866-422-7964 (Clarocom and
Movistar)
or 001-800-507-1786 (TC)
Paraguay
(Asuncion only)
Online Support
www.dell.com/py
la-techsupport@dell.com
Technical Support, Customer Service, Sales
dial 008-11-800, then have the operator
dial 866-686-9848
or EEUU (512) 723-0020
Peru
Online Support
www.dell.com/pe
la-techsupport@dell.com
Technical Support
0800-50-869
Customer Service and Sales
0800-50-669
Poland (Warsaw)
International Access Code: 011
Online Support
support.euro.dell.com
pl_support_tech@dell.com
Customer Service Phone
57 95 700
Customer Service
57 95 999
Country Code: 48
City Code: 22
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
International Access Code: 00
Country Code: 351
Online Support
support.euro.dell.com
Technical Support
707200149
Customer Service
800 300 413
Sales
800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
Fax
21 424 01 12
Puerto Rico
Online Support
www.dell.com/pr
la-techsupport@dell.com
Technical Support
toll-free: 1-866-390-4695
Spare Parts, Software, Peripherals and Warranty
Sales
toll-free: 1-866-390-4691
Ink and Toner Sales
toll-free: 1-866-851-1760
Customer Service and Sales
1-877-537-3355
St. Kitts and Nevis
Online Support
www.dell.com/kn
la-techsupport@dell.com
Technical Support
toll-free: 1-877-441-4734
Customer Service and Sales
toll-free: 1-866-540-3355
St. Lucia
Online Support
www.dell.com/lc
la-techsupport@dell.com
Technical Support
toll-free: 1-866-745-1850
or 1-866-464-4352
Customer Service and Sales
toll-free: 1-866-540-3355
St. Vincent and the Grenadines
Online Support
www.dell.com/vc
la-techsupport@dell.com
Technical Support
toll-free: 1-866-464-4353
Customer Service and Sales
toll-free: 1-866-540-3355
Singapore (Singapore)
International Access Code: 005
Country Code: 65
l The phone numbers in this section should
be called from within Singapore or Malaysia
only.
Online Support
support.ap.dell.com
Technical Support
XPS computers only
toll-free: 1 800 394 7464
Dimension, Inspiron, and Electronics and
Accessories
toll-free: 1 800 394 7430
OptiPlex, Latitude, and Dell Precision
toll-free: 1 800 394 7488
PowerApp, PowerEdge, PowerConnect, and
PowerVault
toll-free: 1 800 394 7478
Customer Service
toll-free: 1 800 394 7430 (option 4)
24-Hour Automated Order Status Service
toll-free: 1 800 394 7476
Sales
Transaction Sales
toll-free: 1 800 394 7412
Corporate Sales
toll-free: 1 800 394 7419
Slovakia (Prague)
International Access Code: 00
Country Code: 421
Online Support
support.euro.dell.com
czech_dell@dell.com
Technical Support
02 5750 8303
Enterprise GOLD
02 5750 8308
Business Support
02 5750 8301
Customer Service
420 22537 2707
Fax
02 5441 8328
Tech Fax
02 5441 8328
Switchboard (Sales)
02 5441 7585
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
Online Support
support.euro.dell.com
dell_za_support@dell.com
Gold Queue
011 709 7713
Technical Support
011 709 7710
Customer Service
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Pacific Countries
Technical Support, Customer Service, and Sales
(Penang, Malaysia)
604 633 4810
Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
Online Support
support.euro.dell.com
Home and Small Business
Technical Support
902 100 130
Customer Service
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
902 100 130
Customer Service
902 115 236
Switchboard
91 722 92 00
Fax
91 722 95 83
Suriname
Online Support
www.dell.com/sr
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 156-866-686-9850
or (512) 723-0010
Sweden (Upplands Vasby)
Online Support
support.euro.dell.com
Technical Support for XPS computers only
77 134 03 40
Technical Support
08 590 05 199
International Access Code: 00
Country Code: 46
City Code: 8
Relational Customer Service
08 590 05 642
Home/Small Business Customer Service
08 587 70 527
Employee Purchase Program (EPP) Support
020 140 14 44
Technical Support Fax
08 590 05 594
Sales
08 587 705 81
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Online Support
support.euro.dell.com
Tech_support_central_Europe@dell.com
Technical Support for XPS computers only
0848 338 857
Technical Support - Home and Small Business
0844 811 411
Technical Support at Home
0848 338 860
Technical Support - Corporate
0844 822 844
Customer Service - Home and Small Business
0848 802 202
Customer Service - Corporate
0848 821 721
Main
0848 335 599
Fax
022 799 01 90
Sales
022 799 01 01
Taiwan
International Access Code: 002
Country Code: 886
Online Support
support.ap.dell.com
support.ap.dell.com /contactus
Technical Support - XPS computers only
toll-free: 0080 186 3085
Technical Support - OptiPlex, Latitude, Inspiron,
Dimension, and Electronics and Accessories
toll-free: 0080 186 1011
Technical Support - Servers and Storage
toll-free: 0080 160 1256
Customer Service
toll-free: 0080 186 3066 (option 3)
Transaction Sales
toll-free: 0080 165 1228
Corporate Sales
toll-free: 0080 165 1227
Thailand
International Access Code: 001
Country Code: 66
Online Support
support.ap.dell.com
Technical Support - OptiPlex, Latitude, and Dell
Precision
toll-free: 1800 0060 07
Technical Support - PowerApp, PowerEdge,
PowerConnect, and PowerVault
toll-free: 1800 0600 09
Customer Service
toll-free: 1800 006 007
(option 7)
24-Hour Automated Order Status Service
toll-free: 1800 060 065
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
toll-free: 1800 006 006
Trinidad/Tobago
Online Support
www.dell.com/tt
la-techsupport@dell.com
Technical Support
toll-free: 1-866-540-3355
or 1-888-799-5908
Customer Service and Sales
toll-free: 1-800-211-7602
Turks and Caicos Islands
Online Support
www.dell.com/tc
la-techsupport@dell.com
Technical Support, Customer Service, Sales
toll-free: 1-866-540-3355
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
Online Support
support.euro.dell.com
dell_direct_support@dell.com
Customer Service Online support.euro.dell.com/uk/en/ECare/form/home.asp
Sales
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
01344 860 456
Customer Service
Home and Small Business
0870 906 0010
Corporate
01344 373 185
Preferred Accounts (500-5000 employees)
0870 906 0010
Global Accounts
01344 373 186
Central Government
01344 373 193
Local Government & Education
01344 373 199
Health
01344 373 194
Technical Support
XPS Computers Only
0870 366 4180
Corporate/Preferred Accounts/PCA (1000+
employees)
0870 908 0500
Other Dell Products
0870 353 0800
General
Home and Small Business Fax
0870 907 4006
Uruguay
Online Support
www.dell.com/uy
la-techsupport@dell.com
Technical Support
toll-free: 000-413-598-2523
Customer Service and Sales
toll-free: 000-413-598-2521
U.S.A. (Austin, Texas)
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Fax
toll-free: 1-800-727-8320
Technical Support
support.dell.com
XPS
toll-free: 1-800-232-8544
Home and Home Office
toll-free: 1-800-624-9896
Portable and Desktop AutoTech
toll-free: 1-800-247-9362
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Printers, Projectors, PDAs, and MP3 Players
toll-free: 1-877-459-7298
Your Monitor Set-up Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-click the
document title, click Save Target As in Microsoft®Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your hard drive to
which you want to save the files.
Setup Guide (.pdf) (23.1 MB)
Back to Contents Page
International Access Code: 011
Country Code: 1
Customer Service
toll-free: 1-800-624-9897
Automated Order Status
toll-free: 1-800-433-9014
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Employee Purchase Program (EPP)
toll-free: 1-800-695-8133
Financial Services
www.dellfinancialservices.com
Leases and Loans
toll-free: 1-877-577-3355
Dell Preferred Accounts (DPA)
toll-free: 1-800-283-2210
Sales
1-800-289-3355 or 1-800-879-3355
Dell Outlet Store
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
U.S. Virgin Islands
Online Support
www.dell.com/vi
la-techsupport@dell.com
Technical Support
toll-free: 1-877-702-4360
Customer Service and Sales
toll-free: 1-877-702-4288
Venezuela
Online Support
www.dell.com/ve
la-techsupport@dell.com
Technical Support
0800-100-2513
Customer Service and Sales
0800-100-4752
NOTES: PDF files require Adobe®Acrobat®Reader®, which can be downloaded from the Adobe website at www.adobe.com .
To view a PDF file, launch Acrobat Reader. Then click File® Open and select the PDF file.
Back to Contents Page
Setting Up Your Monitor
Dell™E178WFPFlatPanelMonitorUser'sGuide
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
UsingtheDell™Soundbar(Optional)
Connecting Your Monitor
1. Turn off your computer and unplug its power cable.
2. Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration
only. System appearance may vary).
3. Connect the power cable for your display to the power port on the back of the display.
4. Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage
range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your
electricity supplier.
5. Turn on your display and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.
Using the Front Panel Buttons
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.
The following table describes the front panel buttons:
CAUTION: Before you begin any of the procedures in this section, see the Safety Instructions.
A
MENU
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-
menus, and to exit the OSD. See
Accessing the Menu System.
B Use this button for direct access to the 'Brightness' and 'Contrast' control menu.
On Screen Menu/Display (OSD)
Direct-Access Functions
Using the OSD
Accessing the Menu System
1. With the menu off, press the MENU button to open the OSD system and display the main features menu.
Brightness/Contrast Hot
Key
B C
- and + buttons
Use these buttons to adjust (decrease/increase ranges) items in the OSD.
NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.
C
Auto Adjust
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-
adjusts to the current
input:
Auto Adjustment button allows the monitor to self-
adjust to the incoming video signal. After using 'Auto Adjustment', you can further tune your
monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
Auto adjustment In Progress.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.
D
Power Button &
Indicator
ThegreenLEDindicatesthemonitorisonandfullyfunctional.AnamberLEDindicatesDPMSpowersavemode.
The Power button turns the monitor on and off.
Function
Adjustment Method
Auto adjustment
Use this button to activate automatic setup and adjustment. The following dialog will appear on
screen as the monitor self-adjusts to the current input:
Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After
using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase'
controls in the OSD.
Auto adjustment In Progress
NOTE: Auto Adjust will not occur if you press the button while there are no active video input
signals, or attached cables.
Brightness / Contrast
With the menu off, press button to display the 'Brightness' and 'Contrast' adjustment menu.
The 'Brightness' function adjusts the luminance of the flat panel.
Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.
"+" increase 'brightness'
" - "decrease 'brightness'
The 'Contrast' function adjusts the degree of difference between darkness and lightness on the
displayscreen.
"+" increase the 'contrast'
"-" decrease the 'contrast'
2. Press the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the
function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor.
3. Press the MENU button once to activate the highlighted function. Press -/+ to select the desired parameter, press menu to enter the slidebar
then use the - and + buttons, according to the indicators on the menu, to make your changes.
4. Press the MENU button once to return to the main menu to select another function or press the MENU button two or three times to exit from the OSD.
A
Function icons
B
Main Menu
C
Menu icon
D
Sub-Menu name
E
Resolution
Icon
Menu Name
and Submenus
Description
EXIT
This is used to exit out of the Main Menu.
Positioning:
Horizontal
Vertical
'Positioning' moves the viewing area around on the monitor screen.
When making changes to either the Horizontal or Vertical
settings, no changes occur to the size of the viewing area; the image gets
shifted based on what you select.
Minimum is '0' (-). Maximum is '100' (+).
Image
settings:
Auto Adjust
Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize
the display settings for use with your particular setup.
NOTE:Inmostcases,'AutoAdjust'producesthebestimageforyourconfiguration;youcandirectlyaccessthisfunctionviaAuto
Adjustment hotkey.
Pixel Clock
The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in
themainOSDtoaccessthesesettings.
Use the - and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100
Phase
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.
NOTE:Thisfunctionmaychangethewidthofthedisplayimage.Usethe'Horizontal'functionofthe'Position'menutocenterthe
display image on the screen.
Color
Settings:
Adjusts the color temperature and saturation.
Color Settings adjust the color temperature.
Color Settings has the following options: Color Management :
Color Settings Mode : You can choose between a Graphics and a Video mode. If your computer is connected to your monitor, choose
Video.
Color Presets: You can choose different color presets for different viewing modes.
As soon as choose Graphics,you can choose Normal Preset, Red Preset,Blue Preset or User Preset.
Select Red Preset for a warm color.
Select Blue Preset for a cool color.
You can adjust the monitor color using User Preset, R, G, B.Normal Preset mean color temperature 6500K.
Select Blue Preset for a bluish tint. This color setting is used for text based applications (spreadsheets, programming, text editors,
etc.).
Select Red Preset for a reddish tint.This color setting is used for color-intensive applications (photograph image editing, multimedia,
movies, etc.).
Select Normal Preset for default color settings. This setting is also the “sRGB” standard default color space.
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from 0 to 100.
There are three video modes:Theater Preset ,Sports Preset, Nature Preset.
Select Theater Preset for playing a movie.
Select Sports Preset for viewing sports.
Select Nature Preset for general viewing. For general picture or web or watch TV, choose Nature Preset.
User can adjust the Hue(Tint)/Saturation based on the preference.
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to
customize the color settings to your exact choice.
OSD
Settings:
Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this
location.
Horizontal
Position
- and + buttons move OSD to the left and right.
Vertical
Position
- and + buttons move OSD down and up.
OSD Hold
Time:
The OSD stays active for as long as it is in use.
'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
NOTE: Default 'OSD hold time' is 20 seconds.
OSD Lock
Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons, except Menu, are
locked.
Allbuttonscanbelockedorunlocked.Pressthe'Menu'buttonforover15secondstounlocktheOSDmenu.
NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'
preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.
Language:
LanguagesetstheOSDtodisplayinoneofthefivelanguages(English,Español,Français,Deutsch,Japanese).
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
Factory
Reset:
Factory Reset returns the settings to the factory preset values for the selected group of functions.
Exit is used to exit out of Factory Reset menu.
For All settings, all user adjustable settings are reset at one time except Language settings.
IR —This feature helps reduce minor cases of image retention.
Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image
retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the
LCD Conditioning feature does not remove burn-in.
Below warning message appears when you selects “Enable LCD Conditioning”:
DDC/CI(DisplayDataChannel/CommandInterface)allowsyoutoadjustthemonitorparameters(brightness,color,balance,
etc.)viasoftwareapplicationsonyourPC.
Select Disable to disable this feature.
Forbestuserexperienceandoptimumperformanceofyourmonitor,keepthisfeatureenabled.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
Automatic Save
With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments
you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to
use.SeeSpecificationsfortheHorizontalandVerticalfrequencyrangesaddressablebythismonitor.Recommendedmodeis1440X900@60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Troubleshooting for more information.
UsingtheDell™Soundbar(Optional)
TheDellSoundbarisastereotwochannelsystemadaptabletomountonDellFlatPanelDisplays.The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
NOTE:If you select 'disable' for DDC/CI,the warning message appears on screen.You can select Yes or No according to need.
Cannot Display This Video Mode
Optimum resolution 1440 x 900 60Hz
NOTE: The floating 'Dell - self-test Feature Check' dialog appears on the screen if the monitor cannot sense a video signal.
Soundbar Attachment to the Monitor
Back to Contents Page
1.
Headphone connectors
2.
Power indicator
3.
Power/Volume control
1.
Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3.
Connect the Soundbar with the power brick.
4.
Plug the power cables of the power brick into a nearby outlet.
5.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTICE: DonotusewithanydeviceotherthanDellSoundbar.
NOTE:SoundbarPowerConnector- 12V DC output is for optional Dell Soundbar only.
Back to Contents Page
Product Specific Problems
Dell™E178WFPFlatPanelMonitorUser'sGuide
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems
Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of
computer.
3. Turn on the monitor.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.
OSD Warning Messages
For OSD-related issues, see OSD Warning Messages
Common Problems
The following table contains general information about common monitor problems you might encounter.
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
Thefloating'Dell™- Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video/ Power LED off
No picture, monitor is dead
l Check connection integrity at both ends of the video cable
l Electric outlet verification
l Ensure power button depressed fully
No Video/ Power LED on
No picture or no brightness
l Increase brightness & contrast controls
l Perform monitor self-test feature check
l Check for bent or broken pins
Poor Focus
Picture is fuzzy, blurry or ghosting
l Press Auto Adjust button
l Adjust Phase and Clock controls through OSD
l Eliminate video extension cables
l Perform monitor reset
l Lower video resolution or increase font size
Shaky/Jittery Video
Wavy picture or fine movement
l Press Auto Adjust button
Product Specific Problems
l Adjust Phase and Clock controls through OSD
l Perform monitor reset
l Check environmental factors
l Relocate and test in another room
Missing Pixels
LCD screen has spots
l Cycle power on-off
l These are pixels that are permanently off and is a natural defect that occurs in LCD
technology
Stuck-on Pixels
LCD screen has bright spots
l Cycle power on-off
l These are pixels that are permanently on and is a natural defect that occurs in LCD
technology
Brightness Problems
Picture too dim or too bright
l Perform monitor reset on "All Settings"
l Press Auto Adjust button
l Adjust brightness & contrast controls
Geometric Distortion
Screen not centered correctly
l Perform monitor reset on "Position Settings Only"
l Press auto-adjust button
l Adjust the centering controls
l Ensure monitor is in proper video mode
Horizontal/Vertical Lines
Screen has one or more lines
l Perform monitor reset on "All Settings"
l Press Auto Adjust button
l Adjust Phase and Clock controls via OSD
l Perform monitor self-test feature check and determine if these lines are also in self-
test mode
l Check for bent or broken pins
Sync Problems
Screen is scrambled or appears
torn
l Perform monitor reset on "All Settings"
l Press Auto Adjust button
l Adjust Phase and Clock controls via OSD
l Perform monitor self-test feature check to determine if scrambled screen appears in
self-test mode
l Check for bent or broken pins
l Boot up in the "safe mode"
LCD Scratched
Screen has scratches or smudges
l Turn monitor off and clean the screen
l For cleaning instruction, see Caring for your Monitor.
Safety Related Issues
Visible signs of smoke or sparks
l Do not perform any troubleshooting steps
l Monitor needs to be replaced
Intermittent Problems
Monitor malfunctions on & off
l Ensure monitor is in proper video mode
l Ensure video cable connection to computer and to the flat panel is secure
l Perform monitor reset on "All Settings"
l Perform monitor self-test feature check to determine if the intermittent problem
occurs in self-test mode
Missing Color
Picture missing color
l Perform monitor self-test feature check
l Check connection integrity at both ends of the video cable
l Check for bent or broken pins
Wrong Color
Picture color not good
l Change the color to "User Preset"
l Adjust R/G/B value of "User Preset"
Image Retention (from a
staticimage)
Faint Shadow from the static image
displayed appears on the screen
l Use the Power Management feature to turn off the monitor at all times when not in
use.Alternatively,useadynamicallychangingscreensaverleftonthemonitorfora
long period of time.
l In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning.
Using this option may take several hours before the image is eliminated.
NOTE: Image Burn-in is not covered by your warranty.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not
fill entire viewing area
l Perform monitor reset on "All Settings"
Cannot adjust the monitor
with the buttons on the
front panel
OSD does not appear on the screen
l Turn the monitor off and unplug the power cord and
then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is green. When
press "+", "-" or "Menu" key, the message
" No input signal " will appear.
l Move mouse or hit any key on the keyboard on the
computeroractivatevideoplayer,thenaccessthe
OSD to set both Audio/Video to " off " state.
Back to Contents Page
No Input Signal when user
controls pressed
No picture, the LED light is green. When
press "+", "-" or "Menu" key, the message
" No input signal " will appear.
l Check the signal source Make sure the Computer is
not in power saving by moving mouse or pressing
any key on the keyboard.
l Check whether the signal cable is plugged in and
seatedproperly.Re-plug the signal cable if
necessary.
l Re-boot the computer or video player.
OSD Lock
All buttons are locked except the "menu"
button. No user adjustments are allowed.
l Press the "menu" button for over 15 seconds to
unlock the OSD menu.
Back to Contents Page
Using Your Monitor Stand
Dell™E178WFPFlatPanelMonitorUser'sGuide
Attaching the Stand
Organizing Your Cables
Using the Tilt
Removing the Stand
Attaching the Stand
1. Place the stand on a flat surface.
2. Fit the groove on the back of the monitor onto the two teeth of the upper stand.
3. Lower the monitor so that the monitor mounting area snaps on/locks to the stand.
Organizing Your Cables
NOTE: Stand is detached when the monitor is shipped from the factory.
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to
neatly organize all cables as shown above.
Using the Tilt
With the built-in pedestal, you can tilt the monitor to best suit your viewing needs.
Removing the Stand
After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.
Back to Contents Page
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean
surface.
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