Dell E173FP User Manual 2

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Contents: Dell™ E173FP Flat Panel Color Monitor User's Guide

Preface Introduction Setup Using the Display Troubleshooting Specifications Appendix
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation; VESA is a registered trademark of Video Electronics Standards Association; IBM is a registered trademark of International Business Machines Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entitles claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: January 2005
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Preface: Dell™ E173FP Flat Panel Color Monitor User's Guide

About This GuideNotational Conventions
About This Guide
This guide is intended for anyone who uses the Dell E173FP Color Monitor. It describes the display's features, setup, and operation.
The sections are as follows:
Introduction gives an overview of the display’s features and provides an orientation to the display. Setup describes the initial setup process. Using the Display gives an overview of how to use the display. Troubleshooting provides tips and solutions for common problems. Specifications lists the technical specifications of the display. Appendix provides additional documentation that supports this product.
Notational Conventions
The following subsections describe notational conventions used in this document.
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
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Introduction: Dell™ E173FP Flat Panel Color Monitor User's Guide
OverviewGraphics
Overview
Thank you for purchasing the Dell E173FP 17-inch Flat Panel Display. The Dell E173FP was designed to accommodate a wide variety of users ranging from home and small offices to large corporate environments. Displaying brilliant images at a maximum resolution of up to 1280x1024 pixels, this Active Matrix TFT LCD monitor is ideal for word processing, e-mail, spreadsheets, and Internet browsing. Those who require exceptional quality and reliability at an affordable price will appreciate the value that the Dell E173FP provides.
For more details see Specifications
section.
Graphics
The following links show various views of the display and its components.
Front View Back View Bottom View Side View
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Setup: Dell™E173FP Flat Panel Color Monitor User's Guide

Tilt Base Attaching the Cables Attaching the optional Dell™ Soundbar Positioning the Display Maintenance
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Using the Display: Dell™ E173FP Flat Panel Color Monitor User's Guide

Setting the Optimal Resolution Controls and Indicators
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synchronizing with the computer or the monitor is in a power save mode.

Troubleshooting: Dell™ E173FP Flat Panel Color Monitor User's Guide

Monitor Specific TroubleshootingCommon ProblemsProduct Specific Problems
Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove Analog (blue connector) cable from the back of computer.
3. Turn on the monitor.
The floating 'Dell - self-test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green and the self-test pattern will scroll through the screen continually.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync range.
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Specifications monitor. Recommended mode is 1280x1024 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not
for the Horizontal and Vertical frequency ranges addressable by this
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Common Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
No Video/ Power LED off
No Video/ Power LED on
Poor Focus Picture is fuzzy, blurry
Shaky/Jittery Video
Missing Pixels LCD screen has spots Clean the LCD Screen, please refer to maintenance.
WHAT YOU
EXPERIENCE
No picture, monitor is dead
No picture or no brightness
or ghosting
Wavy picture or fine movement
POSSIBLE SOLUTIONS
Check connection integrity at both ends of the video cable Electric outlet verification Ensure power button depressed fully
Increase 'Brightness' & 'Contrast' controls Perform monitor self-test feature check Check for bent or broken pins on the D-sub cable.
Push 'Auto adjust' button Adjust 'Phase' and 'Clock' controls via OSD Eliminate video extension cables Perform monitor reset Lower video resolution or increase font size
Push 'Auto Adjust' button Adjust 'Phase' and 'Clock' controls via OSD Perform monitor reset Check environmental factors Relocate and test in other room
Cycle power on-off These are pixels that are permanently off and is a natural defect that occurs in LCD technology
Stuck-on Pixels LCD screen has bright
spots
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines
Sync Problems Screen is scrambled or
Picture too dim or too bright
Screen not centered correctly
Screen has one or more lines
appears torn
Cycle power on-off These are pixels that are permanently on and is a natural defect that occurs in LCD technology
Perform monitor reset Push 'Auto Adjust' button Adjust 'Brightness' & 'Contrast' controls
Perform monitor reset on "All Settings" Push 'Auto-Adjust' button Adjust the centering controls Ensure monitor is in proper video mode, please refer to preset display
modes.
Perform monitor reset Push 'Auto Adjust' button Adjust 'Phase' and 'Clock' controls via OSD Perform monitor self-test feature check and determine if these lines are also in self-test mode Check for bent or broken pins on the D-sub cable.
Perform monitor reset Push 'Auto Adjust' button Adjust 'Phase' and 'Clock' controls via OSD Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode Check for bent or broken pins on the D-sub cable. Boot up in the 'Safe mode'
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LCD Scratched Screen has scratches or
smudges
Turn monitor off and clean the screen For cleaning instruction, see maintenance.
Safety Related Issues
Intermittent Problems
Visible signs of smoke or sparks
Monitor malfunctions on & off
Do not perform any troubleshooting steps Monitor needs to be replaced
Ensure monitor is in proper video mode Ensure video cable connection to computer and to the flat panel is secure Perform monitor reset Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode
Product Specific Problems
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but
does not fill entire viewing area
Cannot adjust the monitor with the buttons on the front panel
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OSD does not appear on the screen
Perform monitor reset on "All Settings"
Turn the monitor off and unplug the power cord and then plug back and power on
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Specifications: Dell™ E173FP Flat Panel Color Monitor User's Guide

GeneralFlat PanelResolutionPreset Display ModesElectricalPhysical CharacteristicsEnvironmental Power Management ModesPin AssignmentsPlug and Play Capability
General
Model number E173FP
Flat Panel
Screen type Active matrix - TFT LCD
Screen dimensions Diagonal 17 inches (432.0 mm)
Horizontal 13.3 inches (337.9 mm)
Vertical 10.6 inches (270.3 mm)
Pixel pitch
Viewing angle
Luminance output
Contrast ratio
LCD surface coating Hardness 3H, antiglare treatment
Backlight 4 CCFL type
Response time
0.264 x 0.264
120
° (vertical) typical, 140° (horizontal) typical
250 cd 45
16
/m2 typical
0 : 1 typical
ms
mm
Resolution
Horizontal scan range 31 kHz to 80 kHz (automatic)
Vertical scan range 56 Hz to 76 Hz (automatic)
Optimal preset resolution 1280 x 1024 at 60 Hz
Highest preset resolution 1280 x 1024 at 75 Hz
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Dell guarantees image size and centering for all preset modes listed in the following table.
Preset Display Modes
Sync Polarity
Horizontal
Display Mode
DOS 720 x 400 31.5 70.1 28.3 -/+ VGA 640 x 480 31.5 60.0 25.18 -/­VESA 640 x 480 37.5 75.0 31.5 -/­VESA 800 x 600 37.9 60.3 40.0 +/+ VESA 800 x 600 46.9 75.0 49.5 +/+ VESA 1024 x 768 48.4 60.0 65.0 -/­VESA 1024 x 768 60.0 75.0 78.8 +/+
Frequency (kHz)
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
(Horizontal /
Vertical)
VESA 1152 VESA 1280 x 1024 64.0 60.0 108.0 +/+ VESA 1280 x 1024 80.0 75.0 135.0 +/+
x 864
67.5 75.0 108.0 +/+
Electrical
Video input signals Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance
Synchronization input signals separate horizontal and vertical;
3.3V Cmos or 5V TTL level, positive or negative sync.
AC input voltage / frequency / current
~24 0 VAC/ 50 ~ 60 Hz
100
2A (RMS) max
Inrush current at 110 V 30 A max Inrush current at 220 V 60 A max
Physical Characteristics
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Connector type 15-pin D-subminiature, blue connector Signal cable type Detachable, D-sub, 15pin, attached to the monitor Dimensions:(with stand)
Height
Width
Depth
Dimensions: (without stand)
Height
Width
Depth 2.66 inches (67.7 mm)
Stand dimensions:
Height 11.81 inches (300 mm)
15.9inches (402
14
.9inches (3 78.5mm )
5
.55inches ( 141mm )
12.7 inches (322.8 mm)
14
.9 inches (3 78.5 mm)
.9mm )
Width
Depth
Weight with packaging 14.7 lb (6.5 kg) max Weight with stand assembly and video
cable Weight without stand assembly
(For wall mount or VESA mount considerations)
Weight of stand assembly
.6 inches ( 270 mm)
10
5
.55 inches (141 mm)
11.74 lb (5.3 kg) max
8.9 lb (4.05 kg) max
approx 2.5
lb (1.13 kg )
Environmental
Temperature:
Operating 41° to 95°F (5° to 35 °C )
Nonoperating -4° to 140°F (-20° to 60°C )
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Humidity:
Operating 10% to 80% (noncondensing)
Nonoperating 5% to 90% (noncondensing)
Altitude:
Operating 3,658 m (12,000 ft)
Nonoperating 12,192 m (40,000 ft)
Thermal dissipation
BTU/hour max
137
16 BTU/hour typical
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Power Management Modes
If you have VESA's DPMS compliant display card or software installed in your PC, the display can automatically reduce its power consumption when not in use. If input from keyboard, mouse or other input devices is detected, the display will automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving feature:
Power Management Definition
VESA's Mode Video H-sync V-sync Power Used
ON Active Yes Yes <=35W 0% Green
Power Saving Blanked No No <=2W 99% Amber
Switch Off* Blanked -- -- <=1W 99% off
Power
Saving
LED color
This display is ENERGY STAR®-compliant . ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.
Pin Assignments
15-pin D-sub connector
Pin Number 15-Pin Side of the Signal Cable
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1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 PC5V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
Plug and Play Capability
You can install the display in any Plug and Play-compatible system. The display automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the display settings. If desired, the user can select different settings, but in most cases display installation is automatic.
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Appendix: Dell™ E173FP Flat Panel Color Monitor User's Guide
Warranty Safety Information Contacting Dell Regulatory Notices Recycling Your Monitor Set-up Guide
Warranty
U.S. Terms and Conditions of Sale
These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.
1. Other Documents.
This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at http://support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.
2. Payment Terms; Orders; Quotes; Interest.
Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell™-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.
3. Shipping Charges; Taxes; Title; Risk of Loss.
Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).
4. Warranties.
THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS." WARRANTY AND SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.
5. Software.
All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement.
6. Return Policies; Exchanges.
New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. Dell's return policy for Dell-branded Product can be found at: http://www.dell.com/policy/legal/warranty.htm. Non-Dell branded software and peripheral return policies can be found at: http://rcommerce.us.dell.com/rcomm/include/dw_policies.htm.
Refurbished Product return policies can be found at: http://www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.
7. Changed or Discontinued Product.
Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned.
8. Service and Support.
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Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at
http://www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact Dell for more information, see http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen for contact information. Dell and/or the third-party service
provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell.
9. Limitation of Liability.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS
NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.
10. Applicable Law; Not For Resale or Export.
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: http://www.dell.com/policy/legal/termsofsale.htm.
11. Governing Law.
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
12. Headings.
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.
13. Binding Arbitration.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com , or via telephone at 1-800-474-
2371). The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 4/04)
Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software
Non-Dell-branded and Solution Provider Direct products and accessories Problems that result from:
External causes such as accident, abuse, misuse, or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories, parts, or components not supplied by Dell
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Products with missing or altered Service Tags or serial numbers
Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:
Portable computer batteries carry a 1-year limited warranty. Projector lamps carry a 90-day limited warranty. Memory carries a lifetime limited warranty. Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell™ computer to which the monitor will be connected. PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty. Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and
reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.
The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
Web Support
Individual Home Consumers: U.S. Only
Technical Support 1-800-624-9896 Customer Service 1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory
support.dell.com/ContactUs/ContactUsHome.aspx? c=us&l=en&s=gen
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first
year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s).
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any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell­branded memory may not be transferred. You may record your transfer by going to Dell's website:
If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897. All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement
and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts, and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
New Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ products (excluding PowerVault 160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.
Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).
Nondefective third-party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third-party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.
Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault 160T tape libraries, enterprise software, non-Dell-branded enterprise products, software and/or software licenses, or any non-Dell-customized hardware and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for
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any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
Dell-branded hardware products purchased in Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software
Non–Dell-branded and Solution Provider Direct products and accessories Problems that result from:
External causes such as accident, abuse, misuse, or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance
Problems caused by using accessories, parts, or components not supplied by Dell Products with missing or altered Service Tags or serial numbers Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
Web Support
Individual Home Consumers; Home Office and Small Business Customers: Canada Only
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and Value-Added Resellers (VARs):
Technical Support 1-800-387-5757 Customer Service 1-800-326-9463
Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support 1-800-387-5757 Customer Service 1-800-326-9463 (Extension 8221 for Individual
support.dell.com/ContactUs/ContactUsHome.aspx? c=us&l=en&s=gen
Consumers)
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Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first
year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell­branded memory may not be transferred. You may record your transfer by going to Dell's website.
For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers). All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement
and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.
Total Satisfaction Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals [Canada Only]").
Dell™ Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
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Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.
1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell's repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603 Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
Safety Information
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location:
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 hertz (Hz)),
and Taiwan.
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
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Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in the “Electrical Specifications" section.
Do not store or use the LCD monitor in locations that are exposed to heat, direct sunlight, or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Do not subject the LCD monitor to severe vibration or high impact conditions. For example, do not place the LCD monitor inside a car trunk. Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment. Do not allow water or other liquids to spill on or into the LCD monitor. Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display. Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock. To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case. Never use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep the power cable away from where people could trip over it. Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket. Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow. Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway. Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first. Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply. Locate your monitor near an easily accessible electric outlet. If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center. Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service personnel. High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat. Unplug the monitor when it is going to be left unused for an extended period of time. Unplug your monitor from the electric outlet before any service is performed. Hg Lamp(s) inside this product contains mercury and must be recycled or disposed of according to local, state or federal laws. Or contact the electronic industries alliance: http://www.eiae.org
for more information.
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com support.dell.com (technical support) premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold
customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code
Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924
Website: www.dell.com.ar E-mail: us_latin_services@dell.com
Argentina (Buenos Aires)
International Access Code: 00 Country Code: 54 City Code: 11
Aruba General Support toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011 Country Code: 61 City Code: 2
E-mail for desktop and portable computers: la-techsupport@dell.com
E-mail for servers and EMC: la_enterprise@dell.com
Customer Care toll-free: 0-800-444-0730 Tech Support toll-free: 0-800-444-0733 Tech Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355
E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-655-533 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD) toll-free: 1-800-060-889 Customer Care toll-free: 1-800-819-339 Technical Support (portables and desktops) toll-free: 1-300-655-533
Department Name or Service Area,
Website and E-Mail Address
Local Numbers, and
Area Codes,
Toll-Free Numbers
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Technical Support (servers and workstations) toll-free: 1-800-733-314
Corporate Sales toll-free: 1-800-808-385 Transaction Sales toll-free: 1-800-808-312 Fax toll-free: 1-800-818-341 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com
Austria (Vienna)
International Access Code: 900 Country Code: 43 City Code: 1
Bahamas General Support toll-free: 1-866-278-6818 Barbados General Support 1-800-534-3066
Belgium (Brussels)
International Access Code: 00 Country Code: 32 City Code: 2
Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238
Brazil
International Access Code: 00 Country Code: 55 City Code: 51
British Virgin Islands General Support toll-free: 1-866-278-6820
Brunei Country Code: 673
Canada (North York, Ontario) International Access Code: 011
Cayman Islands General Support 1-800-805-7541 Chile (Santiago)
Country Code: 56 City Code: 2
Home/Small Business Sales 0820 240 530 00 Home/Small Business Fax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Home/Small Business Technical Support 0820 240 530 14 Preferred Accounts/Corporate Technical Support 0660 8779 Switchboard 0820 240 530 00
Website: support.euro.dell.com E-mail for French-speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 .65 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00
Website: www.dell.com/br Customer Support, Technical Support 0800 90 3355 Technical Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390
Customer Technical Support (Penang, Malaysia) 604 633 4966 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government) toll-free: 1-800-326-9463 Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096 Technical Support (med./large bus., government) toll-free: 1-800-387-5757 Sales (Home Sales/Small Business) toll-free: 1-800-387-5752 Sales (med./large bus., government) toll-free: 1-800-387-5755 Spare Parts Sales & Extended Service Sales 1 866 440 3355
Sales, Customer Support, and Technical Support toll-free: 1230-020-4823
Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax 818 1350 Technical Support (Dell™ Dimension™ and Inspiron™) toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960
Technical Support (projectors, PDAs, printers, switches, routers, and so on)
toll-free: 800 858 2920
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Customer Care toll-free: 800 858 2060
China (Xiamen)
Country Code: 86 City Code: 592
Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435
Czech Republic (Prague)
International Access Code: 00 Country Code: 420
Denmark (Copenhagen)
International Access Code: 00 Country Code: 45
Dominica General Support toll-free: 1-866-278-6821 Dominican Republic General Support 1-800-148-0530 Ecuador General Support toll-free: 999-119 El Salvador General Support 01-899-753-0777
Finland (Helsinki)
International Access Code: 990 Country Code: 358 City Code: 9
France (Paris) (Montpellier)
International Access Code: 00 Country Code: 33 City Codes: (1) (4)
Customer Care Fax 592 818 1308 Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800 858 2557 Large Corporate Accounts GCP toll-free: 800 858 2055 Large Corporate Accounts Key Accounts toll-free: 800 858 2628 Large Corporate Accounts North toll-free: 800 858 2999 Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Large Corporate Accounts Queue Team toll-free: 800 858 2572 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West toll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621
Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Website: support.euro.dell.com E-mail: support.euro.dell.com/dk/da/emaildell/ Technical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 Switchboard Fax (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Switchboard Fax (Home/Small Business) 3287 5001
Website: support.euro.dell.com E-mail: support.euro.dell.com/fi/fi/emaildell/ Technical Support 09 253 313 60 Customer Care 09 253 313 38 Fax 09 253 313 99 Switchboard 09 253 313 00 Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Care 0825 338 339
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Switchboard 01 55 94 71 00
Sales 01 55 94 71 00 Fax 01 55 94 71 01 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com
Germany (Langen)
International Access Code: 00 Country Code: 49 City Code: 6103
Greece
International Access Code: 00 Country Code: 30
Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609
Hong Kong
International Access Code: 001 Country Code: 852
India
Ireland (Cherrywood)
International Access Code: 16 Country Code: 353 City Code: 1
Italy (Milan)
International Access Code: 00 Country Code: 39
Technical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support 00800-44 14 95 18 Gold Service Technical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812
Website: support.ap.dell.com Technical Support E-mail: apsupport@dell.com Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191 Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 Technical Support 1600 33 8045 Sales (Large Corporate Accounts) 1600 33 8044 Sales (Home and Small Business) 1600 33 8046 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Technical Support 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U.K. Customer Care (dial within U.K. only) 0870 906 0010 Corporate Customer Care 1850 200 982 Corporate Customer Care (dial within U.K. only) 0870 907 4499 Ireland Sales 01 204 4444 U.K. Sales (dial within U.K. only) 0870 907 4000 Fax/Sales Fax 01 204 0103 Switchboard 01 204 4444 Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12
Page 25
City Code: 02
Corporate
001-877-384-8979
Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821
Jamaica General Support (dial from within Jamaica only) 1-800-682-3639
Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers) 81-44-556-4162 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894
Japan (Kawasaki)
International Access Code: 001 Country Code: 81 City Code: 44
Switchboard 044-556-4300
Korea (Seoul)
International Access Code: 001 Country Code: 82 City Code: 2
Latin America
Luxembourg
International Access Code: 00 Country Code: 352
Macao Country Code: 853
Malaysia (Penang)
International Access Code: 00 Country Code: 60 City Code: 4
Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468 Faxbox Service 044-556-3490 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240 Business Sales Division (up to 400 employees) 044-556-1465 Preferred Accounts Division Sales (over 400 employees) 044-556-3433 Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational institutions, and medical
institutions) Global Segment Japan 044-556-3469 Individual User 044-556-1760
Technical Support toll-free: 080-200-3800 Sales toll-free: 080-200-3600 Customer Service (Penang, Malaysia) 604 633 4949 Fax 2194-6202 Switchboard 2194-6000 Technical Support (Electronics and Accessories) toll-free: 080-200-3801 Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.)
Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) 02 481 91 00 Technical Support toll-free: 0800 105 Customer Service (Xiamen, China) 34 160 910 Transaction Sales (Xiamen, China) 29 693 115 Website: support.ap.dell.com toll-free: 1 800 88 0193 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 1306 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386 Customer Service (Penang, Malaysia) 04 633 4949 Transaction Sales toll-free: 1 800 888 202 Corporate Sales toll-free: 1 800 888 213
044-556-1469
512 728-4600
or 512 728-3772
Page 26
Customer Technical Support
or 001-877-269-3383
Mexico
International Access Code: 00 Country Code: 52
Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519
Netherlands (Amsterdam)
International Access Code: 00 Country Code: 31 City Code: 20
New Zealand
International Access Code: 00 Country Code: 64
Nicaragua General Support 001-800-220-1006
Norway (Lysaker)
International Access Code: 00 Country Code: 47
Panama General Support 001-800-507-0962 Peru General Support 0800-50-669
Poland (Warsaw)
International Access Code: 011 Country Code: 48 City Code: 22
Portugal
International Access Code: 00 Country Code: 351
Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521
Sales
Customer Service
Main
Website: support.euro.dell.com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop and portable computers) toll-free: 0800 446 255 Technical Support (for servers and workstations) toll-free: 0800 443 563 Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566
Website: support.euro.dell.com E-mail: support.euro.dell.com/no/no/emaildell/ Technical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865
Website: support.euro.dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support 707200149 Customer Care 800 300 413
Sales
Fax 21 424 01 12
800 300 410 or 800 300 411 or 800 300 412 or
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
001-877-384-8979
50-81-8800
or 01-800-888-3355
21 422 07 10
Page 27
St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609
Website: support.ap.dell.com
Singapore (Singapore)
International Access Code: 005 Country Code: 65
Slovakia (Prague)
International Access Code: 00 Country Code: 421
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27 City Code: 11
Southeast Asian and Pacific Countries
Spain (Madrid)
International Access Code: 00 Country Code: 34 City Code: 91
Sweden (Upplands Vasby)
International Access Code: 00 Country Code: 46 City Code: 8
Switzerland (Geneva)
International Access Code: 00 Country Code: 41 City Code: 22
Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales toll-free: 1 800 394 7412 Corporate Sales toll-free: 1 800 394 7419 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 02 5441 5727 Customer Care 420 22537 2707 Fax 02 5441 8328 Tech Fax 02 5441 8328 Switchboard (Sales) 02 5441 7585 Website: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 Technical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700
Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810
Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Website: support.euro.dell.com E-mail: support.euro.dell.com/se/sv/emaildell/ Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Employee Purchase Program (EPP) Support 20 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 590 05 185 Website: support.euro.dell.com E-mail: Tech_support_central_Europe@dell.com E-mail for French-speaking HSB and Corporate Customers:
support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business) 0844 811 411 Technical Support (Corporate) 0844 822 844 Customer Care (Home and Small Business) 0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Website: support.ap.dell.com
Page 28
Taiwan
E-mail: ap_support@dell.com
International Access Code: 002 Country Code: 886
Thailand
International Access Code: 001 Country Code: 66
Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355
U.K. (Bracknell)
International Access Code: 00 Country Code: 44 City Code: 1344
Uruguay General Support toll-free: 000-413-598-2521
U.S.A. (Austin, Texas)
International Access Code: 011 Country Code: 1
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Website: support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09 Customer Service (Penang, Malaysia) 604 633 4949 Corporate Sales toll-free: 1800 006 009 Transaction Sales toll-free: 1800 006 006
Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0500 Technical Support (direct and general) 0870 908 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Home and Small Business Fax 0870 907 4006
Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Support
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210 Business Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Printers and Projectors Technical Support toll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490
Dell Sales
Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320
toll-free: 00801 86 1011
toll-free: 1-877-Dellnet
(1-877-335-5638)
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Page 29
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
toll-free: 1-877-DELLTTY
U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605
(1-877-335-5889)
Regulatory Notices
TCO99
Congratulations!
You have just purchased a TCO'99 approved and labeled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy.
What does labeling involve?
The product meets the requirements for the TCO'99 scheme which provides for international and environmental labelling of personal computers and/or displays. The labelling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration).
Approval requirements cover a wide range of issues: ecology, ergonomics, emission of electrical and magnetical fields, energy consumption and electrical safety.
Ecological criteria impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, and other substances. The product must be prepared for recycling and the manufacturing site(s) shall be certified according to ISO14001 or EMAS registered.
Energy requirements include a demand that the system unit and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the system unit shall be reasonable for the user.
Labelled products must meet strict environmental demands, for example, in respect of the reduction of electrical and magnetical fields as well as work load and visual ergonomics.
Below you will find a brief summary of the ecological requirements met by this product. The complete ecological criteria document can be found at TCO Development's website http://www.tcodevelopment.com
or may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.se Current information regarding TCO'99 approved and labeled products may also be obtained via the Internet, using the address: http://www.tco-
info.com/
Environmental requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in fish-eating
birds and mammals, due to the bio-accumulative disturbances in foetus development may occur.
*
processes. Flame retardants have been found in human blood and researchers fear that
Page 30
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically
bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available.
Cadmium
Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the colour-generating layers of display screens and the electrical or electronics components must not contain any cadmium.
Mercury
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labelled unit. There is however one exception. Mercury is, for the time being, permitted in the back light system of flat panel monitors as there today is no commercially available alternative. TCO aims on removing this exception when a mercury free alternative is available.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with e.g. increased risks of skin cancer (malignant melanoma) as a consequence.
Lead
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO99 requirement permits the inclusion of lead since no replacement has yet been developed.
*
Bio-accumulative is defined as substances which accumulate within living organisms
**
**
**
**
Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.
Energy Efficiency
The proper operation of the function requires a computer with VESA® DPMS power management capabilities. When used with a computer equipped with VESA® DPMS, the display is ENERGY STAR-compliant.
As an ENERGY STAR® Partner, Dell Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Federal Communications Commission (FCC) Notice (U.S. Only)
CAUTION: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference received including interference that may cause undesired operation.
Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication Commission) equipment provided that following conditions are met.
1. Power cable: Shielded power cable must be used.
2. Video inputs: The input signal amplitude must not exceed the specified level.
NOTICE: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Declaration of Conformity
According to 47 CFR, Part 15 of the FCC Rules
* For the following named product :
COLOR MONITOR (Category Name)
E173FPb / DELL - BENQ E173FPb E173FPc / DELL - TPV E173FPc E173FPf / DELL- FOXCONN E173FPf
Page 31
* Manufactured at :
1. BENQ Corporation
157 Shanying Road, Gueishan, Taoyuan 333, Taiwan, R.O.C.
2. BENQ Co., Ltd.
New District 169 Zhujiang Rd Suzhou Jiangsu, China
3. TPV Electronics (Fujian) Co., Ltd.
Yuan Hong Rd., Shang-Zhen, Hong-Lu, Fuqing City, Fujian, China
4.Hong Fu Jin Precision Industry( Shenzhen) Co., Ltd.
2, 2nd Donghuan Road, 10 th Yousong Industrial District, Longhua Town, Baoan, Shenzhen, Guangdong 518109, China
We hereby declare that this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions :
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
* FCC Rules :
Tested to comply with FCC part 15, class B
* Test site at :
1. Compliance Engineering Services, Sunnyvale, CA, USA -BENQ
2. Advance Data Technology Corporation, Taiwan - TPV
3. The Best Lab Co., Ltd, Taiwan - FOXCONN
* Responsible Party for Product Compliance :
BENQ Corporation 157, Shan-Ying Road, Gueishan, Taoyuan 333 Tel +886-3-3598800 Fax +886-3-3599000
Top Victory Electronics (Taiwan) Co., Ltd. 18F, No.738, Chung Cheng Road, Chung Ho, Taipei Hsien, Taiwan 235 Tel +886-2-82261668 Fax +886-2-82261666
FOXCONN Technology Co., Ltd. No.3-2, Chung-Shan Rd. Tu- Cheng City, Taipei Hsien, Taiwan Tel +886-2-22680970 Fax +886-2-22687176
* Manufacturer Information :
1. BENQ Corporation 157, Shan-Ying Road, Gueishan, Taoyuan 333
2. BENQ Co., Ltd. New District 169 Zhujiang Rd Suzhou Jiangsu, China (2004-05-15)
Ray Huang / Products Regulatory Manager
(place and date of issue) (name and signature of authorized person)
TPV Electronics (Fujian) Co., Ltd. Yuan Hong Rd., Shang-Zhen, Hong-Lu, Fuqing City, Fujian,
China
George Wang / Project
Page 32
Manager
FOXCONN Technology Co., Ltd. No. 3-2, Chung-Shan Rd. Tu-Cheng City, Taipei Hsien, Taiwan
Wilson Huang/ Product Regulatory Manager
EU Declaration of Conformity (LVD, EMC)
Canadian Regulatory Information (Canada Only)
For the following product:
COLOR MONITOR
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian
(category name)
Department of Communications.
E173FPc
Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dell Inc. could void your authority to
(model name)
operate this equipment.
Manufactured at :
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
TPV Electronics (Fujian) Co., Ltd.
Cet appareil numérique de la classe B respecte toutes les exigencesdu Règlement sur le matériel brouilleur du Canada.
Yuan Hong Rd., Shang-Zhen, Hong-Lu, Fuqing City, Fujian, China (factory name, address)
We hereby declare, that all major safety requirements, concerning to CE-Mark Directive (93/68/EEC) and Low Voltage Directive
EN 55022 Compliance (Czech Republic Only)
(73/23/EEC), Electromagnetic Compatibility Directives (89/336/EEC, 92/31/EEC) are fulfilled, as laid out in the guidelines set down by the member states of the EEC Commission. This declaration is valid for all samples that are part of this declaration, which are manufactured according to the production charts appendix. The standards relevant for the evaluation of electrical safety & EMC requirements are as follows :
LVD : EN 60950 3rd edition ,1999
EMC : EN 55024:1998+A1:2000, EN55022:1998, EN61000-3-2:2000, EN61000-3-3:1995+A1:2001
1. Certificate of conformity / Test report issued by :
LVD : TUV
VCCI Class B Notice (Japan Only)
EEMC : ADVANCE DATA TECHNOLOGY CORPPORATION
This equipment complies with the limits for a Class B digital device (devices used in or adjacent to a residential environment) and conforms to the standards for information technology equipment that are set by the Voluntary Control Council for Interference for preventing radio frequency interference in residential areas.
2. Technical documentation kept at :
TPV Electronics (Fujian) Co., Ltd.
Class B ITE
which will be made available upon request.
(Manufacturer)
TPV Electronics (Fujian) Co., Ltd.
MIC Notice (Republic of Korea Only)
Yuan Hong Rd., Shang-Zhen, Hong-Lu, Fuqing City, Fujian, China
B Class Device
(place and date of issue) (name and signature of authorized person)
George Wang / Display Division Safety Department Manager
(Representative in the EU)
Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.
TPV Electronics (Fujian) Co., Ltd. Yuan Hong Rd., Shang-Zhen, Hong-Lu, Fuqing City, Fujian,
China
Polish Center for Testing and Certification Notice
Page 33
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
(place and date of issue) (name and signature of authorized person)
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily
EU Declaration of Conformity (LVD, EMC)
accessible. A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.
For the following product:
COLOR MONITOR (category name)
E173FPb
(model name)
Manufactured at : BenQ
BenQ Corp. 157, Shan-Ying Road, Gueishan, Taoyuan 333, Taiwan, R.O.C. (factory name, address)
We hereby declare, that all major safety requirements, concerning to CE-Mark Directive (93/68/EEC) and Low Voltage Directive (73/23/EEC), Electromagnetic Compatibility Directives (89/336/EEC, 92/31/EEC) are fulfilled, as laid out in the guidelines set down by the member states of the EEC Commission. This declaration is valid for all samples that are part of this declaration, which are manufactured according to the production charts appendix. The standards relevant for the evaluation of electrical safety & EMC requirements are as follows :
LVD : EN 60950:1997+A1+A2+A3+A4 EMC : EN 55024:1998, EN55022:1998, EN61000-3-2, 3:1995
1. Certificate of conformity / Test report issued by : LVD : NEMKO, TUV EEMC : Audix Corporation
2. Technical documentation kept at : BenQ Corp.
George Wang / Display Division EMC Department Manager
which will be made available upon request.
(Manufacturer)
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):
1. BENQ Corporation 157, Shan-Ying Road,
Exporter: Gueishan, Taoyuan 333
2003-10-30 Importer:
2. BENQ Co., Ltd. New District 169 Zhujiang Rd Suzhou Jiangsu, China
Ship to:
(place and date of issue) (name and signature of authorized person) Supply voltage: > 100/240 VAC
Frequency: 50/60 Hz Current consumption: E173FPc : 1.5 A
(Representative in the EU)
Dell Computer Corporation One Dell Way Round Rock, TX 78682
Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620, 11th Floor Col. Lomas Altas 11950 México, D.F.
Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I., Avenida Soles No. 55 Col. Peñon de los Baños, 15520 México, D.F.
Ray Huang / Display Division Safety Department Manager
NOM Information (Mexico Only)
1. BENQ Corporation
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM)
157, Shan-Ying Road, Gueishan, Taoyuan 333
Exporter: 2003-10-30
2. BENQ Co., Ltd.
Importer: New District 169 Zhujiang Rd Suzhou Jiangsu, China
(place and date of issue) (name and signature of authorized person)
Ship to:
Supply voltage: > 100/240 VAC
EU Declaration of Conformity (LVD, EMC)
Frequency: 50/60 Hz Current consumption: E173FPb :
For the following product:
COLOR MONITOR
NOM Information (Mexico Only)
(category name)
E173FPf
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM)
(model name)
Manufactured at :
Dell Inc. One Dell Way Round Rock, TX 78682
Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620, 11th Floor Col. Lomas Altas 11950 México, D.F.
Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F.
Ray Huang / Display Division EMC Department Manager
2.0 A
Dell Inc.
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FOXCONN
Exporter: One Dell Way
NOTE: PDF files require Adobe™ Acrobat Reader, which can be downloaded from the Adobe website at www.adobe.com.
Hong Fu Jin Precision Industry (Shenzhen) Co.,Ltd. Importer: 2, 2nd Donghuan Road, 10th Yousong Industrial District, Longhua
Town, Baoan, Shenzhen, Guangdong 518109, China Ship to:
We hereby declare, that all major safety requirements, concerning to CE-Mark Directive (93/68/EEC) and Low Voltage Directive (73/23/EEC), Electromagnetic Compatibility Directives (89/336/EEC, 92/31/EEC) are fulfilled, as laid out in the guidelines set down by the member states of
Supply voltage: > 100/240 VAC
the EEC Commission. This declaration is valid for all samples that are part of this declaration, which are manufactured according to the
Frequency: 50/60 Hz
production charts appendix. The standards relevant for the evaluation of electrical safety & EMC requirements are as follows :
Current consumption: E173FPf :
LVD : EN 60950:1997+A1+A2+A3+A4
BSMI Notice (Taiwan Only)
EMC : EN 55024:1998, EN55022:1998, EN61000-3-2, 3:1995
1. Certificate of conformity / Test report issued by : LVD : NEMKO, TUV EEMC : Best laboratory Co., Ltd.
2. Technical documentation kept at : Foxconn Technology Co., Ltd.
Regulatory Listing
which will be made available upon request.
Round Rock , TX 78682 Dell Computer de México, S.A. de C.V.
Paseo de la Reforma 2620, 11th Floor Col. Lomas Altas 11950 México, D.F.
Dell Computer de México
, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I., Avenida Soles No. 55 Col. Peñn de los BaÑs, 15520 Mexico , D.F.
1.5A
(Manufacturer)
Safety Certifications:
UL/CUL 60950 NOM CE Mark—EN60950
Foxconn Technology Co., Ltd.
IEC 950 CCC
No. 3-2, Chung-Shan Rd. Tu-Cheng City, Taipei Hsien, Taiwan
PCBC CSA
Tel +886-2-22680970
TUVGS
Fax +886-2-22687176
NEMKO GOST PSB IRAM/EZU TUV-S
(place and date of issue) (name and signature of authorized person)
SASO SII MEEI EVPU
(Representative in the EU)
SIQ SABS
Wilson Huang / Display Division Safety Department Manager
EMC Certifications:
Foxconn Technology Co., Ltd.
FCC Part 15 Class B CE Mark—EN55022:1998, EN55024:1998, EN61000-3-2:1995, EN61000-3-3:1995
No. 3-2, Chung-Shan Rd. Tu-Cheng City, Taipei Hsien, Taiwan
VCCI Class B ITE
Tel +886-2-22680970
MIC BSMI
Fax +886-2-22687176
Ergonomics:
ENERGY STAR®
(place and date of issue) (name and signature of authorized person)
TUV Ergo TCO 99
Wilson Huang / Display Division EMC Department Manager
Recycling
Dell recommends that customers dispose of their used computer hardware, including monitors, in an environmentally sound manner. Potential methods include the reuse of parts or whole products and recycling of product, components, and/or materials.
For more information, please visit www.dell.com/recycling_programs
and www.dell.com/environment.
Your Monitor Set-up Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-click the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your hard drive to which you want to save the files.
Setup Guide
(.pdf )
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To view a PDF file, launch Acrobat Reader. Then click File® Open and select the PDF file.
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Contents: Dell™ E173FP Flat Panel Color Monitor User's Guide

Preface Introduction Setup Using the Display Troubleshooting Specifications Appendix
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation; VESA is a registered trademark of Video Electronics Standards Association; IBM is a registered trademark of International Business Machines Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entitles claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: January 2005
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Front View: Dell™ E173FP Flat Panel Color Monitor User's Guide

A Menu button B Brightness / Contrast Hotkey and - button
C Auto Adjust and + button D Power On/Off button with LED Indicator
NOTE: The graphic is for illustration only. Product appearance may vary.
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Back View: E173FP Flat Panel Color Monitor User's Guide
a Power Cord, plugs into monitor and wall receptacle b Kensington Lock Slot c Regulatory Label d VESA mounting holes, 100mm (Behind attached base plate) e Barcoded serial number label
f 15-pin D-sub signal cable (Used for analog video and is detachable) g Mounting Location for Optional Sound Bar h Cable Holder
NOTE: The graphic is for illustration only. Product appearance may vary.
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E173FP Flat Panel Color Monitor User's Guide
NOTE: The graphic is for illustration only. Product appearance may vary.
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Side View: Dell™ E173FP Flat Panel Color Monitor User's Guide

NOTE: The graphic is for illustration only. Product appearance may vary.
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Tilt Base: Dell™ E173FP Flat Panel Color Monitor User's Guide

Tilt Base
Tilt Base
With the Tilt base, you can tilt the display for the most comfortable viewing angle.
NOTE: The graphic is for illustration only. Product appearance may vary.
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Attaching the Cables: Dell™ E173FP Flat Panel Color Monitor User's Guide

Cable Connections on the Back of the Monitor and the Computer
1. Turn off your computer and unplug its power cable.
2. Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration only. System appearance may vary).
3. Connect the power cable for your display to the power port on the back of the display.
4. Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your electricity supplier.
5. Turn on your display and computer. If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting
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.
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Dell™ Soundbar (Optional): E173FP Flat Panel Color Monitor User's Guide
OverviewGraphicsSoundbar Attachment to MonitorSpecificationTroubleshooting
Overview
The Dell™ Soundbar is a four-speaker, two-channel system adaptable to mount on Dell Flat Panel Displays. Located on the Soundbar area: A rotary volume and on/off control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.
Graphics
a. Attach Mechanism b. Headphone Jacks
c. Power Indicator d. Power / Volume control
NOTE: The graphic is for illustration only. Product appearance may vary.
Soundbar Attachment to Monitor
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1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into the place.
3. Connect the sound bar with the power brick.
4. Plug the power cables of the power brick into a nearby outlet.
5. Insert the lime green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTE: The graphic is for illustration only. Product appearance may vary.
NOTE: The base removal is not necessary to install the sound bar. Shown with base detached for illustration purposes only.
Specification
System Frequency Response 95 Hz to 20 kHz @ 10 dB below avg. SPL Total Power Output 14 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC
Headphone Jack Output Power
Input Sensitivity for Rated Output
Input Impedance >10kΩ Maximum Input Signal
Voltage Controls Power On/Off Volume Control Input Cables 3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo
Power Requirements DC12V, 1.5A +/-10% (Power brick is required) Power Cord Length 305 mm +/- 15 mm AWG22 black cable attached to enclosure, with DC plug (5.5 x 2.1 x
Operating Temperature Range
Humidity, Non-condensing 95% RH @ 40°C
rated) 40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz
500 ± 50 mVrms @ 1 kHz
2 Vrms
plug
12 mm) 10°C to 40°C
Troubleshooting
The following table contains general information about common audio problems you might encounter.
COMMON
SYMPTOMS
No Sound No power to Soundbar - the
WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
power indicator is off.
the power indicator (green LED) on the front of the Soundbar is illuminated.
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Confirm that the power cable from the Soundbar is plugged correctly into the power brick.
Confirm that the power brick is plugged correctly into AC outlet.
No Sound Soundbar has power -
Distorted Sound
Distorted Sound
Unbalanced Sound Output
power indicator is on.
Computer's sound card is used as the audio source.
Other audio source is used. Clear any obstructions between the Soundbar and the user.
Sound from only one side of Soundbar
Plug the audio line-in cable into the computer's audio out jack. Set all Windows volume controls to their maximum. Play some audio content on the computer (i.e. audio CD, or MP3). Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. Clean and reseat the audio line-in plug. Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player).
Confirm that the audio line-in plug is completely inserted into the jack of the audio source. Decrease the volume of the audio source. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume Volume is too low. Clear any obstructions between the Soundbar and the user.
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Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. Set all Windows volume controls to their maximum. Increase the volume of the audio application. Test the Soundbar using another audio source (i.e. portable CD player).
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Positioning the Display: Dell™ E173FP Flat Panel Color Monitor User's Guide
Consider the following environmental factors when you are deciding how to position the display:
Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges.
Temperature: 5° to 35°C (41° to 95°F)
Humidity: 80% max. (non-condensing) Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD monitor inside a car trunk. Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment. Also do not allow water or other liquids to spill on or into the LCD monitor. Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
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Maintenance: Dell™ E173FP Flat Panel Color Monitor User's Guide

CAUTION: To avoid risk of electric shock, do not disassemble the display cabinet. Users cannot service the display. User maintenance is restricted to cleaning.
NOTE: Before cleaning the display, unplug it from the electrical outlet.
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. To clean your Midnight Gray display cabinet, avoid using detergent of any kind. Detergent leaves a milky film on plastics; particularly the darker colored ones. It is best to use a lightly dampened warm cloth to clean the cabinet. White powder substance, due to shipping, may appear on the plastic or near bezel edge. If you observe this, simply wipe it off. Darker color plastics may scratch and shows white scuff marks more than lighter-colored display. Handle your Midnight Gray display with care. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Setting the Optimal Resolution: Dell™ E173FP Flat Panel Color Monitor User's Guide
For optimal display performance while using the Microsoft® Windows® operating systems, set the display resolution to 1280 x 1024 pixels by performing the following steps:
1. Click the Start button, point to Settings, and click Control Panel.
2. Double-click the Display icon in the Control Panel window, and then click the Settings tab.
3. In the Desktop area, move the slidebar to 1280 by 1024 pixels. Then click OK.
4. Recommended frequency for best performance is 60Hz.
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Controls and Indicators: Dell™ E173FP Flat Panel Color Monitor User's Guide
Overview On Screen Menu/Display (OSD) Automatic Save Reset Functions OSD Warning Messages
Overview
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an on-screen display (OSD) shows their numeric values as they change.
A
MENU
B
Brightness/Contrast Hot
Key
B C
- and + buttons
C
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and to exit the OSD. See Accessing the Menu System.
Use this button for direct access to the 'Brightness
Use these buttons to adjust (decrease/increase ranges) items in the OSD.
NOTE: you can activate automatic scroll feature by pressing and holding either + or ­button.
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-adjusts to the current input:
Auto Adjust In Progress
' and 'Contrast' control menu.
Auto Adjust
Auto Adjustment After using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.
button allows the monitor to self-adjust to the incoming video signal.
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D
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS
power save mode.
Power Button &
Indicator
The Power button turns the monitor on and off.
On Screen Menu/Display (OSD)
Direct-Access Functions
Function Adjustment Method Auto adjustment
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-adjusts to the current input:
Auto Adjustment the incoming video signal. After using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
Auto Adjust In Progress
button allows the monitor to self-adjust to
Brightness / Contrast
Accessing the Menu System
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables
With the menu off, push button to display the 'Brightness' and 'Contrast' adjustment menu.
The 'Brightness' function adjusts the luminance of the flat panel. Adjust 'Brightness' first, then adjust 'Contrast' only if further
adjustment is necessary. "+" increase 'brightness'
" - "decrease 'brightness' The 'Contrast' function adjusts the degree of difference between
darkness and lightness on the display screen. "+" increase the 'contrast'
"-" decrease the 'contrast'
1. With the menu off, push the 'MENU' button to open the OSD system and display the main features menu.
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A Function icons B Main Menu C Menu icon D Sub-Menu name E Resolution
2. Push the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor.
3. Push the 'MENU' button once to activate the highlighted function; Push -/+ to select the desired parameter, push menu to enter the slidebar then use the - and + buttons, according to the indicators on the menu, to make your changes.
4. Push the 'Menu' button once to return to the main menu to select another function or push the 'Menu' button two or three times to exit from the OSD.
Icon Menu
Name and Sub­menus
EXIT This is used to exit out of the 'Main menu'.
Positioning:
Horizontal
Vertical
Description
'Positioning' moves the viewing area around on the monitor screen. When making changes to either the 'Horizontal' or 'Vertical' settings, no changes will occur to the size of
the viewing area; the image will simply be shifted in response to your selection/change. Minimum is '0' (-). Maximum is '100' (+).
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Image
settings:
Auto Adjust Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto
Adjustment' function will optimize the display settings for use with your particular setup.
NOTE: In most cases, 'Auto Adjust' will produce the best image for your configuration; this function can be directly access via Auto Adjustment hotkey.
Pixel Clock The 'Phase' and 'Pixel Clock' adjustments allow you to more closely adjust your monitor to your
preference. These settings are accessed through the main OSD menu, by selecting 'Image Settings'. Use the - and + buttons to adjust away interference. Minimum: 0 ~ Maximum: 100
Phase If satisfactory results are not obtained using the 'Phase' adjustment, use the 'Pixel Clock' adjustment and
then use 'Phase' again.
Color Settings:
NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the display image on the screen.
'Color Settings' adjusts the color temperature and saturation.
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Normal
'Normal Preset' is selected to obtain the default (factory) color settings.
Preset
Blue Preset 'Blue Preset' is selected to obtain a bluish tint. This color setting is typically used for text based
applications (Spreadsheets, Programming, Text Editors etc.).
Red Preset 'Red Preset' is selected to obtain a redder tint. This color setting is typically used for color intensive
applications (Photograph Image Editing, Multimedia, Movies etc.).
User Preset 'User Preset': Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B)
independently, in single digit increments, from '0' to '100'.
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and 'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to customize the color settings to your exact choice.
OSD
Settings:
Horizontal
OSD Hold
OSD Lock 'OSD Lock': Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are
Position
Vertical
Position
Time:
Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this location.
- and + buttons move OSD to the left and right.
- and + buttons move OSD down and up.
The OSD stays active for as long as it is in use. 'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button. Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
NOTE: Default 'OSD hold time' is 20 seconds.
allowed. All buttons are locked except the menu button. All buttons can be locked or unlocked when the 'Menu' button is pushed and held for over 15 seconds.
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NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD Lock' preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.
Language: Language sets the OSD to display in one of five languages (English, Español, Français, Deutsch,
Japanese).
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
Factory Reset:
'Factory Reset' returns the settings to the factory preset values for the selected group of functions. 'Exit' is used to exit out of 'Factory Reset' menu. For 'All settings', all user adjustable settings are reset at one time except 'Language settings'.
Automatic Save
With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.
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Reset Functions
Factory Preset Restoration
'Exit' leaves this submenu without resetting any values.
'All Settings' returns your monitor settings to those that were set at the time of manufacture. This includes 'Color', 'Position', 'Clock frequency', 'Phase', 'Brightness', 'Contrast' and 'OSD hold time'.
NOTE: There is no "Undo" when you use the 'Reset function'. To return to the previous function settings, you must adjust the functions again. 'Reset' will set the clock and phase back to factory settings, activating auto adjust may be required and this will optimize the image for your system.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync.
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Specifications Recommended mode is 1280 X 1024 @ 60Hz.
NOTE: The floating 'Dell - self-test Feature Check' dialog will appear on-screen if the monitor cannot sense a video signal.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Troubleshooting
for more information.
for the Horizontal and Vertical frequency ranges addressable by this monitor.
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