Dell D50D, D10D, D90DW User Manual

Installation Guide

Dell® Wyse D Class Conversion to WES7

Wyse USB Firmware ToolTM Release 1.20.0.1

Products: D10D, D50D, D90DW

Issue: 040914 PN: 883887-38L Rev. A

Copyright Notices

This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.

End User License Agreement (“License”)

A copy of the End User License Agreement is included in the software and provided for your reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.

Trademarks

The Dell, Wyse, and PocketCloud logos and Wyse and PocketCloud are trademarks of Dell Inc. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Specifications subject to change without notice.

You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the Software, see http://www.microsoft.com/exporting.

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call 1-800-438-9973 or visit us at Dell.com. In all other countries, contact your sales representative.

1 Introduction 1

Kit Contents 1 Kit Warranty 2 Overview 2 Dell Technical Support 2

Related Documentation and Services 2 Dell Online Community 2

2 Installing D Class Flash 3

Requirements 3 Procedures 3

3 Installing WES7 Firmware 7

Requirements 7 Procedures 8 Troubleshooting 13

USB Keys - Troubleshooting Boot Issues 13 SanDisk Cruiser Flash Drives - Troubleshooting Partition Issues 13

iv Contents

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1 Introduction

This guide provides step-by-step instructions to use Wyse USB Firmware Tool to convert the following Wyse D class thin clients to WES7:

• D10D (with minimum 2 GB RAM)

• D50D (with minimum 2 GB RAM)

• D90DW (with minimum 4 GB RAM)

CAUTION: WES7 firmware requires D class thin clients to have a minimum of 8 GB Flash and 4 GB RAM (16 GB Flash and 4 GB RAM is recommended).

TIP: After converting your thin clients, obtain any available firmware update at

http://www.wyse.com/serviceandsupport/support/downloads.asp.

Kit Contents

The conversion kit can include:

• Conversion Software Assembly DVD-ROM

• Flash module (16 GB)

• Wyse Conversion Labels (you must attach a Wyse label to each converted thin

client)

• Microsoft License Labels (you must attach a COA label to each converted thin client)

Figure 1 Kit contents (items may look different or not be included in your kit)

The Conversion Software Assembly DVD-ROM contains:

• A PDF of this Reference Guide

• Wyse USB Firmware Tool Release 1.20.0.1

• D Class WES7 Conversion Image folder containing the following files:

· bios.img

· commandsXml.xml

· initrd.pxe

· Merlin.log

· mbr.img

· part1image1.img

· part1image2i.img

· vmlinuz

2 Chapter 1

Kit Warranty

The warranty on the hardware component of this kit assumes the remaining months of warranty of the thin client in which it is installed, or for 90 days, whichever is greater. Installation of this kit will not void the factory warranty, however the user will be responsible for damage due to improper installation.

Overview

To convert your D class thin clients to WES7:

1. (Optional) If you need to perform a hardware installation (install new flash),

complete "Installing Z Class Flash."

2. (Required) Complete "Installing WES7 Firmware."

Dell Technical Support

To access Dell technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Self-Service Center at

http://support.wyse.com/selfservice.html or call Customer Support at

1-800-800-9973 (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global.

Dell Online Community

Dell maintains an online community where users of our products can seek and exchange information on user forums. Visit the Online Community forums at:

http://community.wyse.com/forum.

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