Dell D505 User Manual

0 (0)

Dell™ Latitude™ D505 Series

System Information Guide

Guide des Informations Système

Guia de informações do sistema

Guía de información del sistema

Model PP10L

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Dell™ Latitude™ D505 Series

System Information Guide

Model PP10L

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to

avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the operating system, double-click the

Help and Support Center

, and then click

User’s Guide

icon on your desktop, or click the

User and system guides

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

User’s Guide

(depending on your

Start

button, click

Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, TrueMobile, and Latitude are trademarks of Dell Inc.; Intel, Pentium, and

Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP10L

October 2003 P/N R1189 Rev. A01

CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 5

SAFETY: General SAFETY: Power SAFETY: Battery SAFETY: Air Travel

. . . . . . . . . . . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . . . . . . . . . . . . . . 6

SAFETY: EMC Instructions

. . . . . . . . . . . . . . . . . . . . . . . 7

When Using Your Computer

SAFETY: Ergonomic Computing Habits

. . . . . . . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . 8

SAFETY: When Working Inside Your Computer SAFETY: Protecting Against Electrostatic Discharge SAFETY: Battery Disposal

Finding Information for Your Computer

Setting Up Your Computer

About Your Computer

Front View Left View Right View Back View Bottom View

Removing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Installing a Reserve Battery

Installing a Battery

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

When to Use the Dell Diagnostics

Regulatory Notices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

NOM Information (Mexico Only)

. . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . 8

. . . . . . . . . . 8

Contents 3

Limited Warranties and Return Policy . . . . . . . . . . . . . . . . . . . 25

Limited Warranty for Dell-Branded Hardware Products (U.S. Only) "Total Satisfaction" Return Policy (U.S. Only)

. . . . . . . . . . . . . . 28

. . . . 25

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

"Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . 32

. . . . . . . . . . . . . . 32

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Warranty Statement for Pentium® and Celeron® Processors

Intel Only (U.S. and Canada Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . 35

4 Contents

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.

SAFETY: General

• Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.

• If you use an extension power cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

• Do not push objects into air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.

• Do not store your computer in a low-airflow environment, such as a carrying case or a closed briefcase, while the computer is turned on. Restricting airflow can damage the computer or cause a fire.

• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.

• The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation.

• Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC power is present). Allowing sustained contact with exposed skin can cause discomfort or, eventually, a burn.

• Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.

• If your computer includes an integrated or optional (PC Card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power.

• If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

• Before you open the memory module cover or the Mini PCI card cover on the bottom of your computer, disconnect all cables from their electrical outlets and disconnect the telephone cable.

• If your computer has both a modem RJ-11 connector and a network RJ-45 connector, which look alike, make sure you insert the telephone cable into the RJ-11 connector, not the RJ-45 connector.

• PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.

• Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

System Information Guide 5

SAFETY: Power

• Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion.

• Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

• To remove the computer from all power sources, turn the computer off, disconnect the AC adapter from the electrical outlet, and remove any battery installed in the battery bay or module bay.

• To help prevent electric shock, plug the AC adapter and device power cables into properly grounded power sources. These power cables may be equipped with 3-prong plugs to provide an earth grounding connection. Do not use adapter plugs or remove the grounding prong from the power cable plug. If you use a power extension cable, use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.

• Be sure that nothing rests on your AC adapter’s power cable and that the cable is not located where it can be

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tripped over or stepped on.

• If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

SAFETY: Battery

• Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion.

• Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns.

• The battery poses a burn hazard if you handle it improperly. Do not disassemble it. Handle a damaged or leaking battery pack with extreme care. If the battery is damaged, electrolyte may leak from the cells and may cause personal injury.

• Keep the battery away from children.

• Do not store or leave your computer or battery pack near a heat source such as a radiator, fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire.

• Do not dispose of your computer’s battery in a fire or with normal household waste. Battery cells may explode. Discard a used battery according to the manufacturer’s instructions or contact your local waste disposal agency for disposal instructions. Dispose of a spent or damaged battery promptly.

SAFETY: Air Travel

• Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

– In order to best comply with all such restrictions, if your Dell portable computer is equipped with Dell

TrueMobile™ or some other wireless communication device, please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device.

6 System Information Guide

– Additionally, the use of any PED, such as a portable computer, may be prohibited in aircraft during certain

critical phases of flight, for example, takeoff and landing. Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use of a PED is allowed.

SAFETY: EMC Instructions

Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility (EMC) classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at

Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching an unpainted metal surface on the computer’s input/output panel.

WARNING:

you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

hands after handling the cord

Handling the cord on this product, or cords associated with accessories sold with this product, will expose

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Wash your

When Using Your Computer

Observe the following safe-handling guidelines to prevent damage to your computer:

• When setting up the computer for work, place it on a level surface.

• When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector. If you have the computer checked by hand, be sure to have a charged battery available in case you are asked to turn on the computer.

• When traveling with the hard drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or paper. If you have the drive checked by hand, be ready to install the drive in the computer. You can put the hard drive through an X-ray security machine, but never put the drive through a metal detector.

• When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks.

• Protect your computer, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

• When you move your computer between environments with very different temperature and/or humidity ranges, condensation may form on or within the computer. To avoid damaging the computer, allow sufficient time for the moisture to evaporate before using the computer.

NOTICE: When taking the computer from low-temperature conditions into a warmer environment or from high-

temperature conditions into a cooler environment, allow the computer to acclimate to room temperature before turning on power.

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned.

• Handle components with care. Hold a component such as a memory module by its edges, not its pins.

• When preparing to remove a memory module from the system board or disconnect a device from the computer, turn off the computer, disconnect the AC adapter cable, remove any battery installed in the battery bay or module bay, and then wait 5 seconds before proceeding to help avoid possible damage to the system board.

System Information Guide 7

• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

• If your computer gets wet or is damaged, follow the procedures described in "Solving Problems" in your User’s Guide. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information).

SAFETY: Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in injury.

CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain.

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For comfort and efficiency, observe the ergonomic guidelines in the "Appendix" of your online User’s Guide when setting up and using your computer.

This portable computer is not designed for continuous operation as office equipment. For extended use in an office, it is recommended that you connect an external keyboard.

SAFETY: When Working Inside Your Computer

Before removing or installing memory modules, Mini PCI cards, or modems, perform the following steps in the sequence indicated.

NOTICE: The only time you should ever access the inside of your computer is when you are installing memory

modules or a Mini PCI card, modem, Bluetooth™ card, or reserve battery.

NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module,

Mini PCI card, modem, Bluetooth card, or reserve battery to help prevent possible damage to the system board.

Shut down your computer and turn off any attached devices.

Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock. Also, disconnect any telephone or telecommunication lines from the computer.

Remove the main battery from the battery bay and, if necessary, the second battery from the module bay.

Ground yourself by touching any unpainted metal surface on the back of the computer.

While you work, periodically touch the unpainted metal surface to dissipate any static electricity that might harm internal components.

SAFETY: Protecting Against Electrostatic Discharge

Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching any unpainted metal surface on the back of the computer.

As you continue to work inside the computer, periodically touch any unpainted metal surface on the back of the computer to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

8 System Information Guide

• When transporting a sensitive component, first place it in an antistatic container or packaging.

• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

SAFETY: Battery Disposal

Your computer uses a lithium-ion battery and a lithium coin-cell battery. For instructions about replacing the lithium-ion battery in your computer, see "Removing a Battery" on page 18. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see "Removing and Installing a Reserve Battery" on page 19.

Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

System Information Guide 9

Finding Information for Your Computer

What are you looking for? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

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Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation.

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

• How to set up my computer

• Warranty information

• Safety instructions

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

10 System Information Guide

Dell™ System Information Guide

NOTE: This document is available as a PDF at support.dell.com.

User’s Guide

Microsoft® Windows® XP Help and Support Center

Click the

Click

Windows 2000

Double-click the

Start

button and click

User’s and system guides

User’s Guides

icon on your desktop.

Help and Support.

and click

User’s guides

What are you looking for? Find It Here

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Microsoft Windows License Label

contacting technical support. The Express Service Code is not available in all countries.

• Use the number on the Microsoft Windows License Label if you reinstall your operating system.

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical support

• Documentation for my computer

Dell Support Website — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications, and white papers

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

Dell Premier Support Website —

premiersupport.dell.com

The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.

• File downloads

• Details on my computer configuration

• Service contract for my computer

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Start

button and click

•Use the Service Tag to identify your computer when you use

support.dell.com

or contact

technical support.

•Enter the Express Service Code to direct your call when

Help and Support

System Information Guide 11

What are you looking for? Find It Here

• How to reinstall my operating system

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Operating System CD

The operating system is already installed on your computer. To reinstall your operating system, use the

User’s Guide

your

After you reinstall your operating system, use the

Utilities

CD to reinstall drivers for the devices that came with your

computer.

for operating-system reinstallation instructions.

Your operating system product key label is located on your computer.

Operating System

CD. See

Drivers and

12 System Information Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions at the

beginning of this document.

Unpack the accessories box.

Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

System Information Guide 13

Open the computer display and press the power button to turn on the computer.

NOTE: Do not connect the computer to the docking device until the computer has been turned on and

shut down at least once.

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power button

14 System Information Guide

About Your Computer

Front View

display

keyboard status lights

power button

device status lights

touch pad

touch pad buttons

keyboard

display latch

speakers

System Information Guide 15

Left View

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Right View

IEEE 1394 connector

PC Card slot

infrared sensor

security cable slot

audio connectors (2)

security cable slot module bay device latch

16 System Information Guide

release

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

parallel connector

network connector (RJ-45)

modem connector (RJ-11) (optional)

video connector

serial connector

USB connectors (2)

Bottom View

hard drive

Mini PCI card cover

S-video TV-out connector

memory module cover

fan

AC adapter connector air vents

battery-bay latch release

battery charge gauge

battery

docking device slot

System Information Guide 17

Removing a Battery

For more information about removing the second battery, see "Using the Module Bay" in your online

User’s Guide.

CAUTION: Before performing these procedures, turn off the computer, disconnect it from the electrical

outlet, and disconnect the modem from the telephone wall jack.

NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to

90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data.

Ensure that the computer is turned off, disconnected from an electrical outlet, and

disconnected from the telephone wall jack.

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If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

18 System Information Guide

Removing and Installing a Reserve Battery

Remove the battery.

Remove the reserve battery cover.

Slide the reserve battery toward the connector, and pull the battery out of its compartment.

Disconnect the reserve battery cable from the connector.

connector

reserve battery cable

reserve battery

Connect the reserve battery cable to the connector in the reserve battery compartment.

System Information Guide 19

Place the reserve battery in the compartment, and replace the reserve battery cover.

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Installing a Battery

Slide the battery into the bay until the latch release clicks.

For more information about installing the second battery, see "Using the Module Bay" in your online

User’s Guide.

20 System Information Guide

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions at the

beginning of this document.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" in your

User’s Guide

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Getting Help" in your User's

Guide for the appropriate contact information).

Shut down the computer.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, press and hold <Fn> and the power button for about

5 seconds to start the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment.

and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from your Drivers and Utilities CD.

If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the

Start

menu and try

again.

When the boot device list appears, highlight

Diagnostics

and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

System Information Guide 21

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see "Getting Help" in your contact information) before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message

Dell Diagnostic Utility Partition. Press any key to continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

When the Dell Diagnostics

Dell Diagnostics Main Menu

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After the Dell Diagnostics loads and the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10

Extended Test Performs a thorough check of devices. This test typically

Custom Test Tests a specific device. You can customize the tests you

Symptom Tree Lists the most common symptoms encountered and allows

User's Guide

Main Menu

to 20 minutes and requires no interaction on your part.

Express Test

Run the problem quickly.

takes an hour or more and requires you to answer questions periodically.

want to run.

you to select a test based on the symptom of the problem you are having.

appears, select the test you want to run.

Main Menu

first to increase the possibility of tracing

screen appears, click the button for the

for the appropriate

Booting

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Getting Help" in your

Guide

for the appropriate contact information).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

22 System Information Guide

User's

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for

running the test.

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

When the tests are complete, close the test screen to return to the the Dell Diagnostics and restart the computer, close the

Main Menu

screen.

screen. To exit

System Information Guide 23

Regulatory Notices

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic environment.

Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

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• Reorient the receiving antenna.

• Relocate the computer with respect to the receiver.

• Move the computer away from the receiver.

• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.

For additional regulatory information, see the online User's Guide that accompanied your computer. To access the User's Guide, see page 10.

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NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):

Exporter: Dell Inc.

One Dell Way Round Rock, TX 78682

Importer: Dell Computer de México, S.A. de C.V.

Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.

Ship to: Dell Computer de México, S.A. de C.V.

al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F.

Model number: PP10L

Supply voltage: 100–240 VAC

Frequency: 50–60 Hz

Current Consumption: 1.5 A

Output voltage: 19.5 VDC

Output current: 4.62 A

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel and Celeron

warranty for the U.S. and Canada.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

• Non-Dell-branded and Solution Provider Direct products and accessories

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Pentium®

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by Dell

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND

www.dell.com | support.dell.com

REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

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What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service 1-800-234-1490

Dell-Branded Memory

1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

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We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the

product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

www.dell.com | support.dell.com

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

"Total Satisfaction" Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:

• New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software still in its sealed package, excluding the products listed below, may be returned within 30 days from the date on the packing slip or invoice. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products may be returned within 30 days from the date on the packing slip or invoice, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products, or enterprise software.

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