Dell D420 User Manual

0 (0)
Dell™ Latitude™ D420

Quick Reference Guide

Model PP09S
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary in your If you purchased a Dell™ n Series computer, any references in this document to Microsoft
User’s Guide
.
®
Windows® operating
systems are not applicable.
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not
be available in certain countries.
____________________
Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; Intel is a registered trademark of
Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP09S
March 2006 P/N KG161 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
About Your Computer
Front View Left View Right View Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom View
Using a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Performance Checking the Battery Charge Charging the Battery Replacing the Battery Storing a Battery
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Lockups and Software Problems Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contents 3
4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may
not ship with your computer.
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" in your User’s Guide) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 19).
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical
-reference material for technicians or experienced users.
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Dell™ Product Information Guide
Quick Reference Guide 5
What Are You Looking For? Find It Here
• How to remove and replace parts
•Specifications
• How to configure system settings
• How to troubleshoot and solve problems
• Service Tag and Express Service Code
• Microsoft Windows License Label
Dell™ Latitude™ User’s Guide
Microsoft Windows XP Help and Support Center
1
Click
Start→
Guides
2
Click the
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to identify your computer when you use
support.dell.com
• Enter the Express Service Code to direct your call when contacting support.
Help and Support→ Dell User and System
System Guides
User’s Guide
.
for your computer.
or contact support.
6 Quick Reference Guide
What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and order status, warranty, and repair information
• Service and support — Service call status and support history, service contract, online discussions with technical support
• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
• Downloads — Certified drivers, patches, and software updates
• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel
®
processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment
To download Notebook System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the keyword
Notebook System Software
NOTE: The support.dell.com user interface may vary
depending on your selections.
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" in your User’s Guide.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click
Start→
2
Type a word or phrase that describes your problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
, select your region or business
Drivers & Downloads
.
Help and Support
and click Go.
.
Quick Reference Guide 7
What Are You Looking For? Find It Here
• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet.
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the icon
in the Microsoft For more information on Dell QuickSet, see "Dell™
QuickSet" in your User’s Guide.
• How to reinstall my operating system
Operating System CD
NOTE: The Operating System CD may be optional and may
not ship with your computer.
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Restoring Your Operating System" in your User’s Guide.
NOTE: The color of your CD varies based on the operating
system you ordered.
®
Windows® taskbar.
After you reinstall your operating system, use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
8 Quick Reference Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of your computer. The accessories box also contains user documentation and any software or additional hardware (such
as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
.
Product
4
Open the computer display and press the power button to turn on the computer (see "Front View" on page 11).
NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards
or connect the computer to a docking device or other external device, such as a printer.
Quick Reference Guide 9

About Your Computer

See your online User’s Guide for detailed information about your computer. To access the User’s Guide (depending on your operating system), either double-click the User’s Guide icon on your desktop, or click the Start button, click Help and Support Center, and then click User and system guides. The following items address some of the more commonly asked questions about the computer.
Modem and network adapter:
Ethernet network adapter on the system board. For connector locations, see "Back View" on page 12. For more information on ports and connectors, see "About Your Computer" in your online
Battery life and usage:
types of operations, such as extended wireless operation, can significantly reduce battery life and operating time.
For more information about battery performance and usage, see "Using a Battery" on page 14.
The computer may include both a v.92 56K modem and a 10/100/1000
User’s Guide
Various batteries are available for use with your computer. Performing certain
.
For more information about conserving power, see your
Docking devices:
• and the Dell D/Port Advanced Port Replicator.
NOTE: The D420 has been optimally designed to be used with the slim Media Base for docking. However,
it is compatible with the D-Family D/Port and D/Dock. With the use of the D-Family D/Port and D/Dock, all ports can be effectively utilized except for the 1394 port. If the use of this port is required, it is recommended that you utilize the Media Base as your primary docking device.
NOTE: Docking devices may not be available in all countries.
For information on your optional docking device, see the documentation that accompanied
the device.
For information on obtaining optimal performance when using a docking device with this computer, see "Solving Problems" in your online
Your computer supports the Dell™ Media Base, the Dell D/Dock Expansion Station,
User’s Guide
.
User’s Guide
.
10 Quick Reference Guide

Front View

1
2
10
9
3
8
7 6
5
1 display latch 5 touch pad buttons 9 keyboard and network status
lights
2 display 6 track stick 10 ambient light sensor 3 device status lights 7 keyboard 4 touch pad 8 speaker
Quick Reference Guide 11
4

Left View

1 2 3
1 security cable slot 3 headphone connector 5 SmartCard slot 2 microphone connector 4 PC Card slot 6 Secure Digital(SD) card slot
4
5
6

Right View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer
in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
1
1 air vent 2 WiFi locator Wireless
On/Off Switch
2
3 power button
3

Back View

812 3 4 567
1 network connector (RJ-45) 4 video connector 7 IEEE 1394 connector 2 modem connector (RJ-11) 5 powered USB connector 8 AC adapter connector 3 USB connectors (2) 6 infrared sensor
12 Quick Reference Guide
NOTE: The D420 has been optimally designed to be used with the slim Media Base for docking. However, it is
compatible with the D-Family D/Port and D/Dock. With the use of the D-Family D/Port and D/Dock, all ports can be effectively utilized except for the 1394 port. If the use of this port is required, it is recommended that you utilize the Media Base as your primary docking device.

Bottom View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer
in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
1
2 3
3
4
5
6
1 battery 3 battery-bay latch release (2) 5 air vent 2 battery charge gauge 4 memory module/WLAN
Mini-Card cover
6 docking device slot
Quick Reference Guide 13

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate
paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an
electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control PanelPower Options, and then click the Power Meter tab.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
•Using optical drives
Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices
Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games
Running the computer in maximum performance mode (see "Configuring Power Management Settings" in your
User’s Guide
).
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the computer (see "Checking the Battery Charge" on page 15). You can also set power management options to alert you when the battery charge is low
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call
your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,
disassemble, or expose the battery to temperatures above 65°C(149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
(see "Configuring Power Management Settings" in your
Product Information Guide
.
User’s Guide
).
14 Quick Reference Guide

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the icon in the taskbar, and click Help.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:
Battery charge (check by pressing and
Battery health (check by pressing and
The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).
releasing
holding
the status button)
the status button)
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described
below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If three lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Specifications" in your User’s Guide for more information about the battery operating time.
Quick Reference Guide 15
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then
connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.
By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms in QuickSet or the Power Options Properties window. See
"Configuring Power Management Settings" in your
User’s Guide
for information about accessing QuickSet
or the Power Options Properties window.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely
discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power Problems" in your User’s Guide.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the
electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with
a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off.
16 Quick Reference Guide
3
Slide the two battery-bay release latches on the bottom of the computer until the latches click.
4
Slide the battery away from the computer.
2
1
1 battery 2 battery-bay latch releases(2)
To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 16).
Quick Reference Guide 17

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
URN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or
T
.
Product
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND THE PROGRAM
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Tas k M a na g e r
3
Click the program that is no longer responding.
4
Click
End Task
CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft® Windows® operating system
RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program
.
.
so that it runs in an environment similar to non-Windows XP operating system environments.
1
Click
Start→
2
Follow the instructions on the screen.
All Programs→ Accessories→
Program Compatibility Wizard→ Next
.
A solid blue screen appears
TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
18 Quick Reference Guide
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION
Ensure that the program is compatible with the operating system installed on your computer.
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY.
SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS .
U
AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU.
S S
CAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance, you frequently
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
RUN THE DELL DIAGNOSTICS See "Dell Diagnostics" on page 19. If all tests run successfully, the error
condition is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
.
Product
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).
Quick Reference Guide 19
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your User’s Guide).
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
4
Diagnostics can be invoked in one of two ways:
a
Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the
Dell Diagnostics from the Drivers and Utilities CD.
®
Windows® desktop. Then shut down your computer and try again.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
During the assessment, answer any questions that appear.
If a failure is detected, the computer stops and beeps. To stop the assessment and restart the
computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell (see "Contacting Dell" in your
If the Pre-boot System Assessment completes successfully, you receive the message
Diagnostic Utility Partition. Press any key to continue
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities
CD.
User’s Guide
).
Booting Dell
.
When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
20 Quick Reference Guide
3
When the boot device list appears, highlight
4
Select the
5
Ty p e 1 to start the menu and press <Enter> to proceed.
6
Select
Boot from CD-ROM
option from the menu that appears and press <Enter>.
Run the 32 Bit Dell Diagnostics
CD/DVD/CD-RW Drive
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main Menu
appears, select the test you want to run.
Main Menu
screen appears, click the button for the option
you want.
Option Function
Express Test Performs a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Extended Test Performs a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer questions periodically.
Custom Test Tests a specific device. You can customize the tests you
want to run.
Symptom Tree Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the problem you are having.
and press <Enter>.
2
If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description, and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, the
technical support representative will ask you for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in
User’s Guide
the following table for more information.
Quick Reference Guide 21
).
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
the problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the
selected device. The Dell Diagnostics obtains configuration information
for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the
test settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Utilities
5
When the tests are complete, close the test screen to return to the Dell Diagnostics and restart the computer, close the
CD,remove the CD.
Main Menu
Main Menu
screen.
Drivers and
screen. To exit the
22 Quick Reference Guide

Index

A
anti-virus software, 19
B
battery
battery life and usage, 10 charge gauge, 15 charging, 16 checking the charge, 15 performance, 14 power meter, 15 removing, 16 storing, 17
C
CDs
Drivers and Utilities, 5 operating system, 8
computer
crashes, 18 slow performance, 19 stops responding, 18
D
Dell Diagnostics
about, 19 starting from the Drivers and
Utilities CD, 20 starting from the hard drive, 20 using, 19
Dell support site, 7 diagnostics
Dell, 19
documentation
End User License
Agreement, 5 ergonomics, 5 online, 7 Product Information Guide, 5 regulatory, 5 safety, 5 User’s Guide, 6 warranty, 5
Drivers and Utilities CD, 5
E
End User License
Agreement, 5
ergonomics information, 5
H
hardware
Dell Diagnostics, 19
Help and Support Center, 7 help file
Windows Help and Support
Center, 7
L
labels
Microsoft Windows, 6 Service Tag, 6
O
operating system
CD, 8 reinstalling, 8
P
problems
blue screen, 18 computer crashes, 18 computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 19 lockups, 18 program crashes, 18 program stops responding, 18 programs and Windows
compatibility, 18
slow computer
performance, 19 software, 18-19 spyware, 19
Product Information Guide, 5
Index 23
Q
U
QuickSet Help, 8
R
regulatory information, 5 ResourceCD
Dell Diagnostics, 19
S
safety instructions, 5 Service Tag, 6 software
problems, 18-19 spyware, 19 support website, 7 system views
back, 12
bottom, 12-13
front, 11
left side, 12
right side, 12
User’s Guide, 6
W
warranty information, 5 Windows XP
Help and Support Center, 7 Program Compatibility
Wizard, 18
reinstalling, 8
wizards
Program Compatibility
Wizard, 18
T
troubleshooting
Dell Diagnostics, 19
Help and Support Center, 7
lockups and software
problems, 18
24 Index
Dell™ Latitude™ D420

Guide de référence rapide

Modèle PP09S
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.
AVIS : Un AVIS vous avertit d'un risque de dommage matériel ou de perte de données et vous indique comment éviter le
problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle
ou de mort.
Abréviations et sigles
Pour obtenir la liste complète des abréviations et des sigles, reportez-vous au Glossaire dans votre Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes
d'exploitation Microsoft
REMARQUE : Certaines fonctionnalités ou supports de données peuvent être en option et ne pas être livrés avec votre
ordinateur. Certaines fonctionnalités ou supports de données peuvent ne pas être disponibles dans certains pays.
®
Windows® ne sont pas applicables.
Guide d'utilisation
.
____________________
Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2006 Dell Inc. Tous droits réservés.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite. Marques utilisées dans ce document : Dell, le logo DELL, Latitude et ExpressCharge sont des marques déposées de Dell Inc. ; Intel est une
marque déposé de Intel Corporation ; Microsoft, Outlook et Windows sont des marques déposées de Microsoft Corporation. Les autres marques et noms de produits pouvant être utilisés dans ce document sont reconnus comme appartenant à leurs propriétaires respectifs.
Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.
Modèle PP09S
Mars 2006 P/N KG161 Rév. A00

Sommaire

Recherche d'informations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration de votre ordinateur
A propos de votre ordinateur
Vue frontale Vue de gauche Vue de droite Vue arrière Vue du dessous
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Utilisation d'une batterie
Performances de la batterie Vérification de la charge de la batterie Charge de la batterie Remplacement de la batterie Stockage de la batterie
Dépannage
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Blocages et problèmes logiciels Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
. . . . . . . . . . . . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sommaire 27
28 Sommaire

Recherche d'informations

REMARQUE : Certaines fonctionnalités ou supports de données peuvent être en option et ne pas être livrés avec votre
ordinateur. Certaines fonctionnalités ou supports de données peuvent ne pas être disponibles dans certains pays.
REMARQUE : Il est possible que des informations supplémentaires soient livrées avec votre ordinateur.
Que recherchez-vous ? Trouvez-le ici
• Programme de diagnostics pour mon ordinateur
• Pilotes pour mon ordinateur
• Documentation concernant mon périphérique
• NSS (Notebook System Software)
• Informations sur la garantie
• Termes et Conditions (États-Unis uniquement)
• Consignes de sécurité
• Informations sur les réglementations
• Informations relatives à l'ergonomie
• Contrat de licence utilisateur final
CD Drivers and Utilities (Pilotes et utilitaires) (également appelé ResourceCD)
REMARQUE : Le CD Drivers and Utilities peut être en option
et n'est pas forcément livré avec votre ordinateur.
La documentation et les pilotes sont déjà installés sur l'ordinateur. Vous pouvez utiliser le CD pour réinstaller les pilotes (reportez-vous à la section «Réinstallation des pilotes et des utilitaires» de votre Guide d'utilisation) ou exécuter Dell Diagnostics (reportez-vous à la section «Dell Diagnostics» à la page 43).
Des fichiers Lisez-moi peuvent être inclus sur votre CD afin de fournir des informations sur les modifications techniques apportées en dernière minute à votre système ou des informations de référence destinées aux techniciens ou aux utilisateurs expérimentés.
REMARQUE : Les dernières mises à jour des pilotes et de la
documentation se trouvent à l'adresse support.dell.com.
Guide d'information sur le produit Dell™
Guide de référence rapide 29
Que recherchez-vous ? Trouvez-le ici
• Comment retirer et remplacer des pièces
• Caractéristiques
• Comment configurer les paramètres système
• Comment dépanner et résoudre les problèmes
• Numéro de service et code de service express
• Étiquette de licence Microsoft Windows
Guide d'utilisation Dell™ Latitude™
Centre d'aide et de support Microsoft Windows XP
1
Cliquez sur
utilisateur et système Dell
2
Cliquez sur le
Numéro de service et licence Microsoft® Windows
Ces étiquettes sont apposées sur l'ordinateur.
• Utilisez le numéro de service pour identifier votre ordinateur lorsque vous accédez au site Web vous appelez le support.
• Entrez le code de service express pour orienter votre appel lorsque vous contactez le service de support.
Démarrer→
Aide et support→ Guides
Guide d'utilisation
Guides système
de votre ordinateur.
support.dell.com
.
®
ou lorsque
30 Guide de référence rapide
Loading...
+ 68 hidden pages