Brocade, the B-wing symbol, BigIron, DCFM, DCX, Fabric OS, FastIron, IronView, NetIron, SAN Health, ServerIron, TurboIron, and
Wingspan are registered trademarks, and Brocade Assurance, Brocade NET Health, Brocade One, Extraordinary Networks,
MyBrocade, VCS, and VDX are trademarks of Brocade Communications Systems, Inc., in the United States and/or in other
countries. Other brands, products, or service names mentioned are or may be trademarks or service marks of their respective
owners.
Brocade, the B-wing symbol, BigIron, DCFM, DCX, Fabric OS, FastIron, IronView, NetIron, SAN Health, ServerIron, TurboIron, and
Wingspan are registered trademarks, and Brocade Assurance, Brocade NET Health, Brocade One, Extraordinary Networks,
MyBrocade, VCS, and VDX are trademarks of Brocade Communications Systems, Inc., in the United States and/or in other
countries. Other brands, products, or service names mentioned are or may be trademarks or service marks of their respective
owners.
The product described by this document may contain “open source” software covered by the GNU General Public License or other
open source license agreements. To find-out which open source software is included in Brocade products, view the licensing
terms applicable to the open source software, and obtain a copy of the programming source code, please visit
http://.brocade.com/support/oscd.
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Tel: 1-408-333-8000
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Document History
TitlePublication numberSummary of changesDate
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
53-1001254-01 New documentJune 2009
53-1001254-02 Updates for Release 2.1September 2009
53-1001254-03Update for Release 2.2May 2010
53-1001581-01Updates to suppor t Release
2.1.1 and the Brocade 804
adapter.
53-1001254-04Update for Brocade 1007
adapter
53-1001926-01Updates to suppor t Release
2.3
June 2010
September 2010
October 2010
TitlePublication numberSummary of changesDate
Brocade Adapters Installation and
Reference Manual
Brocade Adapters Installation and
Reference Manual
This manual provides installation and reference information on Brocade host bus adapters (HBAs),
converged network adapters (CNAs), and Fabric Adapters. It is organized to help you find the
information that you want as quickly and easily as possible.
The document contains the following components:
• Chapter 1, “Product Overview,” provides a detailed product overview and description.
Information on adapter hardware and software compatibility is also included.
• Chapter 2, “Hardware Installation,” provides procedures to install adapter hardware and
connect to the fabric or switch. Also included are procedures to verify hardware and software
installation.
• Chapter 3, “Software Installation,” provides procedures to install software, such as the
Brocade Host Connectivity Manager (HCM) and driver packages. Also included are instructions
to verify software and hardware installation. Use this chapter to install software on the host
system where you have installed the adapter.
• Chapter 4, “Boot Code,” describes host boot support available on the adapter and provides an
introduction to boot over SAN. It also includes procedures to update adapter boot code,
configure boot over SAN, and configure fabric-based boot over SAN. Use this chapter when
configuring a host to boot its operating system from a boot device located somewhere on the
SAN instead of the host’s local disk or direct-attached storage.
• Chapter 5 “Specifications,” includes details on adapter physical characteristics, LED operation,
environmental requirements, and power requirements. Also included are Fibre Channel
standards, regulatory, and safety compliancy information.
Brocade Adapters Installation and Reference Manualxi
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• Appendix A, “Adapter Configuration,” is optional for expert network administrators, who need to
·Install adapter drivers, utilities, and other
software in host system.
·Verify software and hardware installation.
·Configure HCM agent operation as necessary.
·Configure network addressing (CNA only).
Chapter 3
Appendix A
·Configure boot over SAN on BIOS- or UEFI-
based systems.
·Install operating system, adapter drivers,
utilities, and other software on boot devices.
·Configure fabric-based boot LUN discovery
if needed.
·Boot host systems without operating systems
or remote drives if needed.
Chapter 4
Chapter 2
Booting from
external
boot device?
Install adapter hardware in host system,
connect to switch, and verify installation.
NoYe s
Optional instructions for expert users.
Configure instance-specific and driver-level
parameters to control adapter operation.
Chapter 1
Determine host system compatibility,
required hardware, and required
software packages for installation.
Start
modify values for adapter instance-specific persistent and driver-level configuration
parameters.
• Appendix B, “List of Acronyms,” provides a list of acronyms used in this publication and their
definitions.
• Appendix C, “MIB Reference,” provides information on the MIB groups and objects that support
the Simple Network Management Protocol (SNMP) for CNA adapters and Fabric Adapter ports
configured in CNA mode.
How to use this document for installing adapters
Figure 1 illustrates a flowchart of how to use chapters in this manual to install and configure
adapters.
FIGURE 1Installing adapters using this document
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Supported adapter hardware and software
NOTE
This section provides an overview of Brocade adapter supported hardware and software.
Fabric Adapters
Brocade Fabric Adapter ports can be configured for CNA, NIC, or HBA operation using Brocade
Command Utility (BCU) commands. Ports configured in CNA or NIC mode require appropriate
10GbE SFPs or direct-attached SFP+ with copper cables and operate at a 10 Gbps maximum rate.
Those configured in HBA mode require appropriate 8 or 16 Gbps Fibre Channel SFPs and operate
at an 8 or 16 Gbps maximum rate depending on the installed small form factor pluggable
transceiver (SFP+).
The Brocade 1860 is a single or dual-port stand-up adapter that ships in the following
configurations.
• Single-port model - 16 Gbps Fibre Channel SFP, 10GbE SFP, or no optics.
• Dual-port model - Two 16 Gbps Fibre Channel, two 10GbE SFPs, or no optics).
Note that although adapters may ship with specific optics (or no optics) installed, you can replace
with compatible optics, such as 8 Gbps FC SFPs, long-wave SFPs, and SFP+ direct-attach copper
cables. Refer to “Hardware compatibility” on page 4 for more information.
CNAs
The following Fibre Channel over Ethernet (FCoE) CNAs are supported:
• Brocade 1007. Dual-port mezzanine CNA with a per-port maximum of 10 Gbps. This is an IBM
compact form factor horizontal (CFFh) mezzanine-type adapter that installs on supported
server blades.
• Brocade 1010. Single-port stand-up CNA with a per-port maximum of 10 Gbps.
• Brocade 1020. Dual-port stand-up CNA with a per-port maximum of 10 Gbps.
• Brocade 1741. Dual-port mezzanine card CNA with a per-port maximum of 10 Gbps. This is a
small-form-factor (SFF) mezzanine card that mounts in a Dell blade server.
Install only Brocade-branded small form factor pluggables (SFPs) in stand-up CNAs. Mezzanine CNAs
do not have SFPs and external port connectors, but utilize internal ports and connections to switch
and I/O modules installed in the blade system enclosure.
HBAs
The following Fibre Channel host bus adapters (HBAs) are supported:
• Brocade 415. Single-port stand-up HBA with a per-port maximum of 4 Gbps using a 4 Gbps
SFP.
• Brocade 425. Dual-port stand-up HBA with a per-port maximum of 4 Gbps using a 4 Gbps SFP.
• Brocade 804. Dual-port mezzanine HBA with a per-port maximum of 8 Gbps. This HBA installs
on Hewlett Packard blade servers that install in supported blade system enclosures.
Brocade Adapters Installation and Reference Manualxiii
53-1002144-01
• Brocade 815. Single-port stand-up HBA with a per-port maximum of 8 Gbps using an 8 Gbps
NOTE
SFP+.
• Brocade 825. Dual-port stand-up HBA with a per-port maximum of 8 Gbps using an 8 Gbps
SFP+.
Install only Brocade-branded small form factor pluggables (SFPs) in stand-up HBAs. Mezzanine
HBAs do not have SFPs and external port connectors, but utilize internal ports and connections to
switch and I/O modules installed in the blade system enclosure.
Note the following about HBA support
• This publication only supports the HBA models listed under “HBAs” on page xiv and does not
provide information about the Brocade 410 and 420 Fibre Channel HBAs, also known as the
Brocade 400 Fibre Channel HBAs.
• Although you can install an 8 Gbps SFP+ into a Brocade 415 or 425 HBA, only 4 Gbps
maximum port speed is possible.
Fabric OS and switch support
Brocade adapters support Brocade Fabric OS and switches.
Fabric Adapters
Support for Fabric Adapter ports depend on the following mode (CNA, HBA, or NIC) in which they
are configured:
• Ports on Fabric Adapters configured in CNA mode can connect to Fibre Channel SANs and
Ethernet data networks through a compatible FCoE switch. These ports can also connect to
standard Ethernet LAN switch. For a current list of compatible switches, refer to the latest
interoperability matrices on the adapters website at
www.brocade.com/adapters.
• Ports configured in HBA mode support Fabric OS and connect to SANs through fabric switches
or connect directly to Fibre Channel storage arrays. For a current list of compatible switches,
refer to the latest interoperability matrices on the adapters website at
www.brocade.com/adapters.
• Ports configured in NIC mode fully support the Ethernet protocol and connect directly to the
Ethernet LAN.
CNAs
Brocade CNAs must connect to Fibre Channel SANs and Ethernet data networks through a
compatible FCoE switch. For a current list of compatible switches, refer to the latest interoperability
matrices on the adapters website at
www.brocade.com/adapters.
HBAs
Brocade HBAs connect to Fibre Channel SANs through compatible fabric switches or connect
directly to Fibre Channel storage arrays. For a current list of compatible switches, refer to the latest
interoperability matrices on the adapters website at www.brocade.com/adapters.
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Host operating system support
NOTE
NOTE
Refer to “Host operating system support for adapter drivers” on page xv for information on
operating systems that support the Brocade Host Connectivity Manager (HCM), Brocade Command
Line Utility (BCU), and adapter drivers.
Host operating system support for adapter drivers
This section lists operating system support for all models of the following types of Brocade
adapters:
• Fabric Adapters - Refer to the following subsections depending on your port mode and SFP
configurations:
-“FCoE support” on page xvi and “Ethernet support” on page xvi for ports configured in CNA
mode.
-“Fibre Channel support” on page xv, for ports configured in HBA mode.
-“Ethernet support” on page xvi for ports configured in NIC mode.
• CNAs- Refer to the following subsections:
-“FCoE support” on page xvi
-“Ethernet support” on page xvi.
• HBAs - Refer to “Fibre Channel support” on page xv.
Specific operating system release levels, service pack levels, and other patch requirements are
detailed in the current adapter release notes.
Also refer to the latest Brocade interoperability matrices on the Brocade website at
www.brocade.com/adapters for a list of supported host systems and operating systems.
Fibre Channel support
The following lists operating systems that support Fibre Channel operation for HBAs and for Fabric
Adapter ports configured in HBA mode:
• Windows 2003 R2/SP2 (x86 and x64)
• Windows Server 2008 (Longhorn) (x86 and x64)
• Windows Server 2008 R2/SP1 (x64)
• Microsoft Hyper V for Windows 2008 x86, x64
• Windows 7 (x86 and x64)
• Windows Server Core for Windows 2008 (x86 and x64)
• Microsoft WinPE 3.0 for Windows 2008 (x86 and x64)
• Linux RHEL4.9, 5.5, 5.6, 6.0, 6.1
• Linux SLES 10 and 11 (x86 and x64)
Brocade Adapters Installation and Reference Manualxv
53-1002144-01
• Solaris 10 (x86, x64, and SPARC)
NOTE
NOTE
NOTE
NOTE
Solaris is not supported on Brocade 804 or 1007 adapters.
• VMware ESX Server 4.0, 4.1, 5.0 (x64)
Drivers and BCU are supported on the VMware ESX platforms. HCM is supported only on the
guest system on VMware.
• Oracle Enterprise Linux (OEL) 5.6, 6.0 (x86 and x64), Oracle VM 3.0
FCoE support
The following lists operating systems that support FCoE operation for Brocade CNAs and Fabric
Adaptor ports configured in CNA mode:
• Windows Server 2008 (x86 and x64)
• Windows Server 2008 R2/SP1 (x64)
• Microsoft Hyper V for Windows 2008 x86, x64
• Windows 7 (x86 and x64)
• Windows Server Core for Windows 2008 (x86 and x64)
• Microsoft WinPE 3.0 for Windows 2008 (x86 and x64)
• Linux RHEL 4.9, 5.5, 5.6, 6.0, 6.1 (x86 and x64)
• Linux SLES 10 and 11 (x86 and x64)
• Solaris 10 (x86, x64, and SPARC)
Solaris is not supported on Brocade 804 or 1007 adapters.
• VMware ESX Server 4.0, 4.1, 5.0 (x64)
Drivers and BCU are supported on the VMware ESX platforms. HCM is supported only on the
guest system on VMware.
• Oracle Enterprise Linux (OEL) 5.6, 6.0 (x86 and x64)0
Ethernet support
The following lists operating systems that support Ethernet operation for Brocade CNAs and Fabric
Adaptor ports configured in CNA or NIC modes:
• Windows Server 2008 (x86 and x64)
• Windows 2008 R2/SP1 (x64)
• Windows Server Core for Windows 2008 (x86 and x64)
• Windows 7 (x86 and x64)
• Microsoft WinPE 3.0 for Windows 2008 (x86 and x64)
xviBrocade Adapters Installation and Reference Manual
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• Linux RHEL 4.9, 5.5, 5.6, 6.0, 6.1 (x86 and x64)
NOTE
NOTE
NOTE
• Linux SLES 10 and 11 (x86 and x64)
• Solaris 10 (x86, x64, and SPARC)
Solaris is not supported on Brocade 804 or 1007 adapters.
• Xen Hypervisor (x86 and x64)
Refer to “Hypervisor support” on page xvii.
• VMware ESX Server 4.0, 4.1, and 5.0 (x64)
Drivers and BCU are supported on the VMware ESX platforms. HCM is supported only on the
guest system on VMware. Network drivers are not supported on IA-64 systems.
• Oracle Enterprise Linux (OEL) 5.6, 6.0 (x86 and x64)
Hypervisor support
The following lists operating systems that support hypervisor operation for Brocade adapters:
• Windows Server 2008 Hyper-V (x64)
• Linux RHEVH 6.x (x64)
• Linux XEN (x86 and x64)
• Linux KVM (x64)
• VMware ESX 4.0, 4.1, and 5.0 (x64)
• Oracle VM 3.0 (x64)
• Citrix XenServer 6.0 (x64)
Host operating system support for HCM
The following operating systems support HCM management for adapters.
• Windows Server 2008 (x86 and x64)
• Windows Server 2008 R2/SP1 (x86 and x64)
• Windows SBS 2011 (x64)
• Windows XP
• Windows Vista
• Windows 7 SP1 (x86 and x64)
• Linux 5.5, 5.6, 6.0, 6.1 (x86 and x64)
HCM is a 32-bit application. To use HCM on Linux RHEL 6.0 x64 systems, you must install the
x32-compatible libraries because they are not installed by default.
• Linux SLES 10 and 11 (x86 and x64)
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• Solaris 11, except Open Solaris (x86, x64, and SPARC)
NOTE
NOTE
NOTE
• VMware ESX Server 4.0, 4.1, 5.0 (x64)
HCM is not supported in ESXi systems.
HCM is supported only on the guest operating system for VMware.
• Oracle Enterprise Linux (OEL) 5.6, 6.0 (x86 and x64)
Specific operating system service patch levels and other patch requirements are detailed in the
current release notes for your adapter software version.
What’s new in this document
This document adds details on adapter software release 3.0 and the Brocade 1860 Fabric Adapter.
For further information about new features not covered in this document and documentation
updates, refer to the release notes for your adapter software version.
Document conventions
This section describes text formatting conventions and important notice formats used in this
document.
Text formatting
The narrative-text formatting conventions that are used are as follows:
bold textIdentifies command names
italic textProvides emphasis
code textIdentifies CLI output
For readability, command names in the narrative portions of this guide are presented in mixed
lettercase: for example, switchShow. In actual examples, command lettercase is often all
lowercase.
Identifies the names of user-manipulated GUI elements
Identifies keywords and operands
Identifies text to enter at the GUI or CLI
Identifies variables
Identifies paths and Internet addresses
Identifies document titles
Identifies command syntax examples
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Command syntax conventions
NOTE
ATTENTION
CAUTION
DANGER
Command syntax in this manual follows these conventions:
commandCommands are printed in bold.
--option, optionCommand options are printed in bold.
-argument, argArguments.
[ ]Optional element.
variableVariables are printed in italics. In the help pages, values are underlined
enclosed in angled brackets < >.
...Repeat the previous element, for example “member[;member...]”
valueFixed values following arguments are printed in plain font. For example,
--show WWN
|Boolean. Elements are exclusive. Example:
--show -mode egress | ingress
or
Command examples
This book describes how to perform configuration tasks using the Fabric OS command line
interface and the BCU interface, but does not describe the commands in detail. For complete
descriptions of all commands, including syntax, operand description, and sample output, see the
Brocade Fabric OS Command Reference Manual and Brocade Adapters Administrator’s Guide.
Notes, cautions, and warnings
The following notices and statements are used in this manual. They are listed below in order of
increasing severity of potential hazards.
A note provides a tip, guidance, or advice, emphasizes important information, or provides a
reference to related information.
An Attention statement indicates potential damage to hardware or data.
A Caution statement alerts you to situations that can be potentially hazardous to you or cause
damage to hardware, firmware, software, or data.
A Danger statement indicates conditions or situations that can be potentially lethal or extremely
hazardous to you. Safety labels are also attached directly to products to warn of these conditions
or situations.
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Key terms
For definitions specific to Brocade and Fibre Channel, see the technical glossaries by logging into
http://my.brocade.com.
For definitions specific to this document, see Appendix C, “List of Acronyms”.
For definitions of SAN-specific terms, visit the Storage Networking Industry Association online
dictionary at:
http://www.snia.org/education/dictionary
Notice to the reader
This document may contain references to the trademarks of the following corporations. These
trademarks are the properties of their respective companies and corporations.
These references are made for informational purposes only.
CorporationReferenced Trademarks and Products
Microsoft CorporationWindows, Windows Server 2003, Windows Server 2008, Vista,
Oracle CorporationSolaris
Red Hat Inc.Red Hat Enterprise Linux (RHEL)
Novell, Inc.SUSE Linux Enterprise Server (SLES)
VMware Inc.ESX Server
SPARC International, Inc.SPARC
Hewlett Packard Corp.BladeSystem
IBMBladeCenter
DellPowerEdge
XP, PE for Windows, Hyper V for Windows, Windows Automated
Installation Kit (WAIK), and Windows 7
Additional information
This section lists additional Brocade and industry-specific documentation that you might find
helpful.
Brocade resources
To get up-to-the-minute information, go to http://my.brocade.com to register at no cost for a user ID
and password. A variety of resources for Brocade products is available.
xxBrocade Adapters Installation and Reference Manual
53-1002144-01
Adapters
For adapter resources, such as product information, software, firmware, and documentation, visit
the adapters website www.brocade.com/adapters.
For additional information on Brocade adapters, refer to the following publications:
• The Brocade Quick Installation Guide (provided with your adapter model).
• Brocade Adapters Troubleshooting Guide
• Brocade Adapters Administrator’s Guide
• CIM Provider for Brocade Adapters Installation Guide
FCoE Switch
For information on the Brocade FCoE Switch for connecting stand-up CNAs and Fabric Adapter
ports configured in CNA mode, refer to the following publications:
• Brocade 8000 Hardware Reference Manual
• WebTools Administrator’s Guide
• EZSwitchSetup Administrator’s Guide
• Fabric OS Command Reference Manual
Blade servers and blade system enclosure components
The Brocade mezzanine card adapters are compatible with blade servers, switch modules,
interconnect modules, I/O modules, and other components that install in supported blade system
enclosures. For compatibility information, visit the compatible blade server and blade system
enclosure manufacturer’s website. Also refer to “Hardware compatibility” on page 10.
SAN information
White papers, online demonstrations, and data sheets are available through the Brocade website
at:
For additional Brocade documentation, visit the Brocade website:
http://www.brocade.com
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
http://www.fibrechannel.org
Brocade Adapters Installation and Reference Manualxxi
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Providing details for support
Contact your Brocade adapter support supplier for hardware, firmware, and software support,
including product repairs and part ordering. Provide the following information:
1. General information:
• Brocade adapter model number.
• Host operating system version.
• Software name and software version, if applicable.
• syslog message logs
• Support Save output
To expedite your support call, use the Support Save feature to collect debug information
from the driver, internal libraries, and firmware. You can save valuable information to your
local file system and send it to support personnel for further investigation. For details on
using this feature, refer to “Support Save overview” on page xxiv.
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions.
• Description of any troubleshooting steps already performed and the results.
2. Adapter serial number:
The adapter serial number and corresponding bar code are provided on the serial number
label illustrated below. This label is located on the adapter card.
*FT00X0054E9*
FT00X0054E9
You can also display the serial number through the following HCM dialog boxes and BCU
commands:
• Adapter Properties tab in HCM.
Select an adapter in the device tree, then click the Properties tab in the right pane.
• BCU adapter --list command.
This command lists all Brocade adapters in the system and information such as model and
serial numbers.
3. Port World-Wide Name (PWWN).
Determine the PWWN through the following resources:
• Label on the adapter card contains the PWWN for each port.
• Brocade BIOS Configuration Utility.
Select the appropriate adapter port from the initial configuration utility screen, then select
Adapter Settings to display the WNN and PWWN for the port. For details, refer to
“Configuring BIOS using the Brocade configuration utility” on page 136.
• Port Properties tab in HCM.
Select a port for a specific adapter in the device tree, then click the Properties tab in the
right pane.
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• The following BCU commands:
NOTE
CommandFunction
port ---query port_idDisplays port information, including the PWWN
for the FCoE port. The <port_id> parameter is
the port number.
port ---listLists all the physical ports on the adapter along
with their basic attributes, such as the PWWN.
4. Media access control (MAC) addresses. These are applicable to CNAs and Fabric Adapter ports
configured in CNA mode only.
The MAC address can be found in HCM by selecting the adapter in the device tree and clicking
the Properties tab in the right pane to display the adapter Properties panel. Look for the MAC
Address field.
Each port has a “burned-in” local port MAC address. This is the source MAC for LLDP
communications between the adapter and FCoE switch. To find this MAC address, select a DCB
port in the HCM device tree, then click the Properties tab in the right pane to display the port
Properties panel. Look for the Local port MAC field.
The Ethernet MAC address is used for normal Ethernet operations. To find this MAC address
using HCM, select an Ethernet port in the HCM device tree, then click the Properties tab in the
right pane to display the port Properties panel. Look for the Current MAC address and Factory
MAC address fields.
Each enode logging in to the fabric through a local adapter port is assigned a MAC address
during FCoE Initialization Protocol (FIP) operations. This MAC is assigned for the current FCoE
communication only. To find this MAC address, perform one of the following tasks:
• Select an FCoE port in the HCM device tree, then click the Properties tab in the right
pane to display the port Properties panel. Look for the FCoE MAC field.
• Enter the port --query port_id BCU command. Look for the FCoE MAC.
MAC addresses assigned during FCoE initialization operations cannot be changed using device
management applications.
The FCoE Forwarder (FCF) MAC address is the address of the attached FCoE switch. Select an
FCoE port in the HCM device tree, then click the Properties tab in the right pane to display the
port Properties panel. Look for the FCF MAC field.
You can also determine port MAC addresses using the following BCU commands:
CommandFunction
port --query port_idDisplays port information, including the MAC
addresses. The <port_id> parameter is the
port number.
port --listLists all the physical ports on the CNA along
with the adapter, Ethernet, and FCoE MAC
addresses.
Brocade Adapters Installation and Reference Manualxxiii
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NOTE
For details on using HCM and BCU commands, refer to the Brocade Adapters
NOTE
Administrator’s Guide.
Support Save overview
The Support Save feature is an important tool for collecting debug information from the driver,
internal libraries, and firmware. You can save this information to the local file system and send it to
support personnel for further investigation. Use one of the following options to launch this feature:
• In HCM, launch Support Save through the Tools menu.
• In Management applications, use the Technical SupportSave dialog box.
• For BCU, enter the bfa_supportsave command.
For VMware ESX 5.0 and later systems, BCU commands are integrated with the esxcli
infrastructure. To initiate the BCU supportsave command, enter esxcli brocade supportsave on
the ESX system.
• Through your internet browser (Internet Explorer 6 or later or Firefox 2.0 or later), you can
collect Support Save output if you do not have root access, do not have access to file transfer
methods such as File Transfer Protocol (FTP) and Secure Copy (SCP), or do not have access to
the Host Connectivity Manager (HCM).
• A Support Save collection can also occur automatically for a port crash event.
Launching Support Save through BCU, HCM, and during a port crash event saves the following
information:
• Adapter model and serial number
• Adapter firmware version
• Host model and hardware revision
• All support information
• Adapter configuration data
• All operating system and adapter information needed to diagnose field issues
• Information about all adapters in the system
• Firmware and driver traces
• Syslog message logs
• Windows System Event log .evt file
• HCM GUI-related engineering logs
• Events
• Adapter configuration data
• Environment information
• Data .xml file
• Vital CPU, memory, network resources
• HCM Agent (logs, configuration)
• Driver logs
xxivBrocade Adapters Installation and Reference Manual
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• Install logs
NOTE
NOTE
• Core files
• Details on the CNA or Fabric Adapter Ethernet interface, including IP address and mask.
• Status and states of all adapter ports, including the Ethernet, FCoE, and DCB ports on CNAs
and Fabric Adapters.
• DCB status and statistics for CNAs and Fabric Adapters
• Network driver information, Ethernet statistics, offload parameters, and flow control coalesce
parameters for CNAs and Fabric Adapters.
• Ethernet offload and flow control parameters for CNAs and Fabric Adapters.
Before collecting data through the Support Save feature, you may want to disable auto-recovery on
the host system. When adapters are reset after an auto-recovery from a failure, traces initiated
before the failure may be lost or overwritten.
To disable auto-recovery, use the following commands:
• For Linux, use the following commands, then reboot the system:
-To disable auto-recovery for the network (BNA) driver.
insmod bna.o bnad_ioc_auto_recover=0
-To disable auto-recovery for the storage (BFA) driver.
insmod bfa.o ioc_auto_recover=0
• For VMware, use the following commands.
-To unload and load the network (BNA) driver with IOC auto-recovery disabled, use the
-To disable IOC auto-recovery for the network (BNA) driver across reboots, use the following
command:
esxcfg-module -s "bnad_ioc_auto_recover=0" bna
-To disable IOC auto-recovery for the storage (BFA) driver across reboots, use the following
command:
esxcfg-module -s "ioc_auto_recover=0" bfa
• For Windows use the Registry Edit tool (regedt32) or the BCU drvconf --key command.
Following is the drvconf ---key command:
bcu drvconf --key ioc_auto_recover --val 0
• For Solaris, edit /kernel/drv/bfa.conf using the following command:
ioc-auto-recover=0
Brocade 804 and 1007 adapters are not supported on Solaris systems.
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Initiating Support Save through HCM
NOTE
Launching the Support Save feature in HCM collects HCM application data. Launch Support Save
by selecting Tools > Support Save.
Messages display during the Support Save operation that provide the location of the directory
where data is saved. If you are initiating Support Save from a remote management station and
receive a warning message that support files and Agent logs could not be collected, the HCM Agent
is unavailable on the remote host. Select Too ls > Backup to back up data and configuration files
manually.
For more information and additional options for using this feature, refer to the Brocade Adapters Administrator’s Guide.
Initiating Support Save through BCU commands
Use the bfa_supportsave command to Initiate Support Save through the BCU:
• bfa_supportsave -
-Creates and saves the supportsave output under the /tmp directory on Linux and Solaris
systems.
-Creates and saves the supportsave output under the current directory for Windows
systems.
• bfa_supportsave <dir> - Creates and saves the supportsave output under a directory name
that you provide.
• bfa_supportsave <dir> <ss_file_name> - Creates and saves the supportsave output under a
directory and file name that you provide. If the directory already exists, it will be overwritten.
If specifying a directory, make sure that the directory does not already exist to prevent overwriting
the directory. Do not just specify a drive (such as C:) or C:\Program Files.
Messages display as the system gathers information. When complete, an output file and directory
display. The directory name specifies the date when the file was saved.
For more information on the bfa_supportsave command, refer to the Host Connectivity Manager (HCM) Administrator’s Guide.
VMware ESX systems
For VMware ESX 5.0 and later systems, BCU commands are integrated with the esxcli
infrastructure. To initiate the BCU supportsave command, enter esxcli brocade supportsave to
initiate Support Save:
Initiating Support Save through the internet browser
Initiate bfa_supportsave through an internet browser.
1. Open an internet browser and type the following URL:
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In this URL, localhost is the IP address of the server from which you want to collect the
NOTE
bfa_supportsave information.
2. Log in using the factory default user name (admin) and password (password). Use the current
user name and password if they have changed from the default.
The File Download dialog box displays, prompting you to save the
file.
3. Click Save and navigate to the location where you want to save the file.
4. Save the file, but rename it with a “zip” extension. For example:
supportSaveController.zip.
5. Open the file and extract contents using any compression utility program.
SupportSaveController.do
Initiating Support Save through a port crash event
If the port crashes and triggers a port crash event, Support Save data is collected at a system-wide
level. An Application Log message is generated with the following message:
Port Crash Support Save Completed
Port crash events have a CRITICAL severity and you can view the details in the Master Log and
Application Log tables in HCM.
Support Save differences
Following are differences in data collection for the HCM, BCU, and browser applications of
bfa_supportsave:
Master and Application logs are saved when Support Save is initiated through HCM, but not through
BCU.
Document feedback
Quality is our first concern at Brocade and we have made every effort to ensure the accuracy and
completeness of this document. However, if you find an error or an omission, or you think that a
topic needs further development, we want to hear from you. Forward your feedback to:
documentation@brocade.com
Provide the title and version number of the document and as much detail as possible about your
comment, including the topic heading and page number and your suggestions for improvement.
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xxviiiBrocade Adapters Installation and Reference Manual
The Brocade 1860 stand-up Fabric Adapter is a low-profile MD2 form factor PCI Express (PCIe) card
that installs in standard host computer systems. Figure 2 illustrates major components of the
dual-port Brocade 1860 Fabric Adapter. Brocade 1860 single or dual-port adapter models can ship
with the following configurations of small form factor pluggable (SFP) transceivers:
• Single-port model - 16 Gbps Fibre Channel SFP+, 10GbE SFP+, or without optics.
• Dual-port model - Two 16 Gbps Fibre Channel SFP+, two 10GbE SFP+, or without optics.
Although adapters may ship with specific optics (or no optics) installed, you can replace with
compatible optics, such as 8 Gbps FC SFPs, long-wave SFPs, and SFP+ direct-attach copper cables.
Refer to “Hardware compatibility” on page 4 for more information.
Please note that the following illustration is representative and may have minor physical
differences from the card that you purchased.
Brocade Adapters Installation and Reference Manual1
53-1002144-01
2Cable connectors for port 1 and port 0 SFPs (Fiber optic SFP illustrated)
3LEDs for port 0 SFP
4Low-profile mounting bracket.
Note: The adapter ships with the standard (full-height) mounting bracket
installed.
5PCIe x8 connector
6ASIC
Only use Brocade-branded SFP+ laser transceivers supplied with stand-up Fabric Adapters.
AnyIO technology
Although the Brocade 1860 can be shipped in a variety of SFP configurations, you can change port
function to the following modes using the Brocade AnyIO technology, provided the correct SFP is
installed for the port:
• HBA or Fibre Channel mode. This mode utilizes the Brocade Fibre Channel storage driver. An 8
or 16 Gbps Fibre Channel SFP can be installed for the port. The port provides Host Bus Adapter
(HBA) functions on a single port so that you can connect your host system to devices on the
Fibre Channel SAN. Ports with 8 Gbps SFPs configured in HBA mode can operate at 2, 4, or 8
Gbps. Ports with 16 Gbps SFPs configured in HBA mode can operate at 4, 8, or 16 Gbps.
Fabric Adapter ports set in HBA mode appear as “FC” ports when discovered in HCM. They
appear as “FC HBA” to the operating system.
Fibre Channel mode and HBA mode may be used interchangeably in this document.
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