Chapter 3: Specifications of Alienware m15 R4..................................................................................... 9
Dimensions and weight........................................................................................................................................................ 9
Power adapter.................................................................................................................................................................... 15
Operating and storage environment..................................................................................................................................17
Chapter 6: Getting help and contacting Alienware..............................................................................21
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Set up your Alienware m15 R4
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Connect the power adapter and press the power button.
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Views of Alienware m15 R4
Right
1. microSD-card slot
Reads from and writes to the microSD-card. The computer supports the following card types:
● Micro Secure Digital (mSD)
● Micro Secure Digital High Capacity (mSDHC)
● Micro Secure Digital Extended Capacity (mSDXC)
2. USB 3.1 Gen 1 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Left
1. Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
2. Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
3. USB 3.1 Gen 1 port with PowerShare
Connect devices such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge your USB devices even when your computer is
turned off.
NOTE: If the charge on your computer’s battery is less than 10 percent, you must connect the power adapter to charge your
computer, and USB devices connected to the PowerShare port.
NOTE: If a USB device is connected to the PowerShare port before the computer is turned off or in hibernate state, you
must disconnect and connect it again to enable charging.
NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the
computer to charge the device.
4. Headset port
Connect headphones or a headset (headphone and microphone combo).
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Base
1. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
2. Left-click button
Press to left-click.
3. Right-click button
Press to right-click.
4. Power button (Alienhead)
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Press to put the computer in sleep state if it is turned on.
Press and hold for four seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power Options.
NOTE: This computer supports AlienFX, which lets you choose from an array of color and transition effects across multiple zones
on the computer, including the keyboard and power button. For more information, see Alienware Command Center.
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Display
1. Left microphone
Provides digital sound input for audio recording and voice calls.
2. Camera
Enables you to video chat, capture photos, and record videos.
3. Camera-status light
Turns on when the camera is in use.
4. Right microphone
Provides digital sound input for audio recording and voice calls.
5. Tobii Eye Tracker (optional)
Application that enables you to interact with your computer using your eyes.
6. Left speaker
Provides audio output.
7. Right speaker
Provides audio output.
Back
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1. HDMI port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
2. Mini DisplayPort
Connect to a TV or another DisplayPort-in enabled device. Mini DisplayPort provides video and audio output.
3. Thunderbolt 3 (USB Type-C) port with Power Delivery
Supports USB 3.1 Gen 2 Type-C, DisplayPort 1.4, Thunderbolt 3 and also enables you to connect to an external display using a
display adapter. Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports
Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that enables faster
charging.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
4. External graphics port
Connect an Alienware Graphics Amplifier to enhance the graphics performance.
5. Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery.
Bottom
1. Left speaker
Provides audio output.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in
your computer and access warranty information.
3. Right speaker
Provides audio output.
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Specifications of Alienware m15 R4
Dimensions and weight
The following table lists the height, width, depth, and weight of your Alienware m15 R4.
Table 1. Dimensions and weight
DescriptionValues
Height:
Front height
Rear height
Width
Depth
Weight (maximum)
● 18.30 mm (0.72 in.) for computers shipped with a 60 Hz or
144 Hz display
● 17.90 mm (0.70 in.) for computers shipped with a 144 Hz
Dynamic Display Switch (DDS) display or 300 Hz display
19.70 mm (0.78 in.)
360.30 mm (14.19 in.)
● 276.20 mm (10.87 in.) for computers shipped with a 60 Hz
or 144 Hz display
● 275.90 mm (10.86 in.) for computers shipped with a 144 Hz
Dynamic Display Switch (DDS) display or 300 Hz display
2.50 kg (5.51 lb)
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
Processor
The following table lists the details of the processors supported by your Alienware m15 R4.
The following table lists the details of the chipset supported by your Alienware m15 R4.
Table 3. Chipset
DescriptionValues
Chipset
Processor
DRAM bus width
Flash EPROM
PCIe bus
HM470
10th Generation Intel Core i7/i9K
128-bit
16 MB
Up to Gen3
Operating system
Your Alienware m15 R4 supports the following operating systems:
● Windows 10 Home (64-bit)
● Windows 10 Professional (64-bit)
Memory
The following table lists the memory specifications of your Alienware m15 R4.
Table 4. Memory specifications
DescriptionValues
Memory slots
Memory type
Memory speed
Maximum memory configuration
Minimum memory configuration
Memory configurations supported
Onboard system memory
Dual-channel DDR4
2933 MHz
32 GB
16 GB
● 16 GB, 2 x 8 GB, dual-channel DDR4, 2933 MHz
● 32 GB, 2 x 16 GB, dual-channel DDR4, 2933 MHz
External ports
The following table lists the external ports of your Alienware m15 R4.
Table 5. External ports
DescriptionValues
NOTE: The memory is integrated to the system board and
cannot be upgraded after purchase.
Network port
10
One RJ-45 port
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Table 5. External ports
DescriptionValues
USB ports
Audio port
Video port
Media-card reader
Power-adapter port
Security-cable slot
● Two USB 3.1 Gen 1 ports
● One USB 3.1 Gen1 port with PowerShare
● One Thunderbolt 3 (USB 3.1 Gen 2) port
One headset (headphone and microphone combo) port
● One HDMI 2.1 port
● One Mini DisplayPort 1.4
● One Thunderbolt 3 (USB 3.1 Gen 2 Port)
One microSD card slot
One 7.4 mm x 5.1 mm E4 DC-in
One wedge-shaped slot
Internal slots
The following table lists the internal slots of your Alienware m15 R4.
Table 6. Internal slots
DescriptionValues
M.2
● Two M.2 2230/2280 slots for solid-state drives
● One M.2 2230 slot for a solid-state drive
NOTE: To learn more about the features of different types
of M.2 cards, see the knowledge base article SLN301626 at
www.dell.com/support.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Alienware m15 R4.
Table 7. Ethernet specifications
DescriptionValues
Model number
Transfer rate
Killer E3100X PCI-e Gigabit ethernet controller
10/100/1000/2500 Mbps
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module supported on your Alienware m15 R4.
Table 8. Wireless module specifications
DescriptionValues
Model number
Transfer rate
Killer Wi-Fi 6 AX1650
Up to 2400 Mbps
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Table 8. Wireless module specifications
DescriptionValues
Frequency bands supported
Wireless standards
Encryption
Bluetooth
2.4 GHz/5 GHz
● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
● 64-bit/128-bit WEP
● AES-CCMP
● TKIP
Bluetooth 5.1
Audio
The following table lists the audio specifications of your Alienware m15 R4.
Table 9. Audio specifications
DescriptionValues
Audio controller
Stereo conversion
Realtek ALC3281-CG
Supported
Internal audio interface
External audio interface
Number of speakers
Internal-speaker amplifier
External volume controls
Speaker output:
Average speaker output
Peak speaker output
Subwoofer output
Microphone
High definition audio interface
● One headset (headphone and microphone combo) port
● HDMI 2.1 port
2-Way (woofer/tweeter) stereo speaker design
Supported
Keyboard shortcut controls
4 W
5 W
Not supported
Digital-array microphones in camera assembly
Storage
This section lists the storage options on your Alienware m15 R4.
Your Alienware m15 R4 supports one of the following storage configurations:
● One M.2 2230/2280 solid-state drive
● One M.2 2230 solid-state drive and one 2280 solid-state drive
● Two M.2 2230 solid-state drives
● Two M.2 2280 solid-state drives
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● One M.2 2230 solid-state drive and two M.2 2280 solid-state drives
The primary drive of your Alienware m15 R4 varies with the storage configuration. For computers with the M.2 2230/2280
solid-state drive, the primary drive is the designated boot drive.
Table 10. Storage specifications
Storage typeInterface typeCapacity
M.2 2230 solid-state drivePCIe Gen3 x4 NVMe, up to 32 GbpsUp to 512 GB
M.2 2280 solid-state drivePCIe Gen3 x4 NVMe, up to 32 GbpsUp to 2 TB
Media-card reader
The following table lists the media cards supported by your Alienware m15 R4.
Table 11. Media-card reader specifications
DescriptionValues
Media-card type
Media-cards supported
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card
installed in your computer.
One microSD card slot
● Micro Secure Digital (mSD)
● Micro Secure Digital High Capacity (mSDHC)
● Micro Secure Digital Extended Capacity (mSDXC)
Keyboard
The following table lists the keyboard specifications of your Alienware m15 R4.
Table 12. Keyboard specifications (continued)
DescriptionValues
Keyboard type
Keyboard layout
Number of keys
● Per-key RGB backlit keyboard
● 4-zone RGB backlit keyboard
● Mechanical keyboard
QWERTY
● United States and Canada: 82 keys
● United Kingdom: 83 keys
● Japan: 86 keys
Keyboard size
Keyboard shortcuts
X=19.05 mm key pitch
Y=19.05 mm key pitch
Some keys on your keyboard have two symbols on them. These
keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift
and the desired key. To perform secondary functions, press Fn
and the desired key.
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Table 12. Keyboard specifications
DescriptionValues
NOTE: You can define the primary behavior of the function
keys (F1–F12) changing Function Key Behavior in BIOS
setup program.
For more information, see Keyboard shortcuts.
Camera
The following table lists the camera specifications of your Alienware m15 R4.
Table 13. Camera specifications
DescriptionValues
Number of cameras
Camera type
Camera location
Camera sensor type
Camera resolution:
Still image
Video
Diagonal viewing angle:
One camera
HD RGB camera
Front camera
CMOS sensor technology
0.92 megapixel
1280 x 720 (HD) at 30 fps
74.9 degrees
Touchpad
The following table lists the touchpad specifications of your Alienware m15 R4.
Table 14. Touchpad specifications
DescriptionValues
Touchpad resolution:
Horizontal
Vertical
Touchpad dimensions:
Horizontal
Vertical
Touchpad gesturesFor more information about touchpad gestures available on
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1217
681
105 mm (4.13 in.)
60 mm (2.36 in.)
Windows 10, see the Microsoft knowledge base article 4027871
at support.microsoft.com.
Page 15
Power adapter
The following table lists the power adapter specifications of your Alienware m15 R4.
Table 15. Power adapter specifications
DescriptionValues
Type
Connector dimensions:
External diameter
Internal diameter
Input voltage
Input frequency
Input current (maximum)
Output current (continuous)
Rated output voltage
Temperature range:
Operating
Storage
Battery
240 W
7.40 mm
5.10 mm
100 VAC–240 VAC
50 Hz–60 Hz
5 A
12.31 A
19.50 VDC
0°C to 40°C (32°F to 104°F)
-40°C to 70°C (-40°F to 158°F)
The following table lists the battery specifications of your Alienware m15 R4.
Table 16. Battery specifications
DescriptionValues
Battery type
Battery voltage
Battery weight (maximum)
Battery dimensions:
Height
Width
Depth
Temperature range:
Operating
Storage
Battery operating timeVaries depending on operating conditions and can significantly
86 WHr, 6-cell "smart" lithium-ion battery
11.40 VDC
0.34 kg (0.75 lb)
77.70 mm (3.06 in.)
295.20 mm (11.62 in.)
7.56 mm (0.30 in.)
0°C to 60°C (32°F to 140°F)
-20°C to 60°C (-4°F to 140°F)
reduce under certain power-intensive conditions.
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Table 16. Battery specifications
DescriptionValues
Battery charging time (approximate)
NOTE: Control the charging time, duration, start and end
time, and so on using the Dell Power Manager application.
For more information on the Dell Power Manager see, Meand My Dell on www.dell.com.
Coin-cell battery
3 hours (when the computer is off)
Not supported
Display
The following table lists the display specifications of your Alienware m15 R4.
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Alienware m15 R4.
Table 19. GPU—Discrete
ControllerMemory sizeMemory type
NVIDIA GeForce RTX 30606 GBGDDR6
NVIDIA GeForce RTX 30708 GBGDDR6
NVIDIA GeForce RTX 30808 GBGDDR6
Operating and storage environment
This table lists the operating and storage specifications of your Alienware m15 R4.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 20. Computer environment
DescriptionOperatingStorage
Temperature range
Relative humidity (maximum)
Vibration (maximum)
*
0°C to 35°C (32°F to 95°F)-40°C to 65°C (-40°F to 149°F)
10% to 90% (non-condensing)0% to 95% (non-condensing)
0.66 GRMS1.30 GRMS
Shock (maximum)
Altitude range
* Measured using a random vibration spectrum that simulates user environment.
140 G†160 G†
0 m to 3048 m (0 ft to 10000 ft)0 m to 10668 m (0 ft to 35000 ft)
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† Measured using a 2 ms half-sine pulse when the hard drive is in use.
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Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the
same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary
functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you
press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you
press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of
the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the
table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by
pressing Fn + Esc. Subsequently, multi-media control can be invoked by pressing Fn and the respective function key. For example,
mute audio by pressing Fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS
setup program.
Table 21. List of keyboard shortcuts
KeysDescription
Disconnect Alienware Graphics Amplifier
Disable/enable wireless
Mute audio
Decrease volume
Increase volume
Switch to external display
Decrease brightness
Increase brightness
Disable/enable touchpad
Disable/enable AlienFX
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Alienware Command Center
Alienware Command Center (AWCC) provides a single interface to customize and enhance the gaming experience. The AWCC
dashboard displays most recently played or added games, and provides game-specific information, themes, profiles, and access to
computer settings. You can quickly access settings such as game-specific profiles and themes, lighting, macros, and audio that are
critical to the gaming experience.
AWCC also supports AlienFX 2.0. AlienFX enables you to create, assign, and share game-specific lighting maps to enhance the
gaming experience. It also enables you to create your own individual lighting effects and apply them to the computer or attached
peripherals. AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer
or game.
AWCC supports the following features:
● FX: Create and manage the AlienFX zones.
● Fusion: Includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features.
● Peripheral Management: Enables peripherals to appear in and be managed in Alienware Command Center. Supports key
peripheral settings and associates with other functions such as profiles, macros, AlienFX, and game library.
AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring. For more information about
AWCC, see the Alienware Command Center Online Help or the knowledge base article
SLN128904 at www.dell.com/support.
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Getting help and contacting Alienware
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 22. Alienware products and online self-help resources
Self-help resourcesResource location
Information about Alienware products and serviceswww.alienware.com
Dell Help & Support app
Tips
Contact SupportIn Windows search, type Help and Support, and press Enter.
Online help for operating systemwww.dell.com/support/windows
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on
Videos providing step-by-step instructions to service your
computer
www.alienware.com/gamingservices
www.youtube.com/alienwareservices
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
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