Dell Aero Mobile Troubleshooting

Frequently Asked Questions

Contacts

How do I delete a contact?

Tap the Contacts icon 1. .

Tap and hold the contact you want to 2.
delete.

Tap 3. Delete Contact.

How do I copy contacts from the SIM card to
the Phone and vice versa?

Tap the Contacts icon 1. .

Tap the Options icon 2. → Copy to
phone.

Tap to select the contacts you want to 3.
copy to the phone, then tap Copy to

Phone in the Title Bar.

NOTE: To copy all contacts, press

the Options button. In the menu that
appears, tap Select all→ Copy to phone.

How do I send a particular contact
information to another contact in my
phonebook?

Tap the Messages icon 1. .

Tap 2. New Message.

Tap the Options icon 3. → Insert vCard→
vCard in Phone or vCard in SimCard.

Tap to select the contact information you 4.
want to send.

Tap the 5. icon and tap to select the
message recipient.

Tap 6. Send.

How do I assign a shortcut for dialing a
contact?

While you are on the home screen, press 1.
the options button on the side of your
phone.

In the menu that appears, tap 2. Add
shortcuts→ Contacts.

Tap to select a contact from the list.3.

How do I change the default location for
storing contacts?

Tap the Contacts icon 1. .

Tap the Options icon 2. → Settings.

Tap 3. New entry storage→ SIM.

2

How do I assign a picture to a contact on my
phone?

NOTE: Pictures can be assigned only to

contacts stored on the phone.

Tap the Contacts icon 1. .

Tap to select the contact you want to 2.
assign a picture to.

Tap 3. Edit contact→ icon.

Tap either4. Insert new picture (to assign
a picture stored on the phone) or Take

camera picture.

Tap5. Save.

How do I assign a special ringtone for a
particular contact?

NOTE: Ringtones can be assigned only to

contacts stored on the phone.

Tap the Contacts icon 1. .

Tap to select the contact you want to 2.
assign a ringtone to.

Tap3. Edit contact→ Ringtone/Set

Ringtone.

Tap a ringtone from the list or tap4. More
ringtones.

Tap5. Save.

How do I call a contact directly from the
contact list?

Tap on the Contacts icon 1. .

Tap on the contact you want to call. 2.

In the contacts screen, press and hold the 3.
number you want to call.

How do I change or remove a picture for a
contact?

Tap the Contacts icon 1. .

Tap to select the contact you want to edit.2.

Tap 3. Edit contact.

Tap the picture of the contact you want to 4.
remove or change.

In the pop-up that appears, tap either 5.
Insert new picture, Take camera picture,
or Delete picture, and then tap Select.

Tap 6. Save.

3

Message

How do I access Draft messages?

Tap the Messaging icon 1. .

Tap the Options icon 2. → Message view.

Tap the Options icon 3. → Folder view.

Tap 4. Drafts.

How do I add more recipients to a text
message?

Tap the icon to add more contacts.

How do I enable delivery reports for sent
messages?

Tap the Messaging icon 1. .

Tap the Options icon 2. → Settings.

If 3. Delivery reports is set to OFF, tap OFF to
turn it ON.

If 4. Request read reports is set to OFF, tap

OFF to turn it ON.

4

How do I access the message view and
conversation view of a text message?

Tap the Messaging icon 1. .

Tap the Options icon 2. .

Tap3. Conversation view or Message view.

How do I send a text message to a contact
directly from a contact list?

Tap the Contacts icon 1. .

Tap to contact you want to send a 2.
message to.

Tap the Send message icon 3. .

Type the message and then tap 4. Send.

How do I send a picture from my phone?

Tap the Messaging icon 1. .

Tap 2. New Message.

Tap the Options icon 3. .

In the menu that appears, tap the type of 4.
file you want to send (for example, Insert

Image, Capture Photo, Capture Video,
Insert Sound, and so on).

Tap to select the image file.5.

Tap the 6. icon to open contacts and
select the contact you want to send the
message to.

NOTE: To enter the number directly, tap
To and enter the number.

Type your message.7.

Tap 8. Send.

How do I insert images, videos, or sounds in
my message?

In the messaging screen, tap the Options 1.
icon .

Swipe the menu and select the desired 2.
item to be inserted into the message.

Tap the 3. icon to open contacts and
select the contact you want to send the
message to.

NOTE: To enter the number directly, tap
To and enter the number.

Type your message.4.

Tap 5. Send.

5

Text

Android

How do I send a text message to a particular
phone number?

In the messaging screen, tap the To field and
enter the number directly.

How do I close the QWERTY keyboard?

Swipe your finger downwards through the R
and T keys on the on-screen keypad.

How do I edit text?

Tap and hold the text to be edited, and then
use the keypad to make the edits.

6

Does press and hold work?

Yes, many applications in Android use the
press and hold functionality.

Camera

How do I turn on the Camera?

Press and hold the camera button for a few
seconds.

How do I click a picture?

Press the camera button halfway to focus 1.
on the object.

Press the camera button fully to capture 2.
the picture.

What is the slide show in picture viewer?

This is a method for viewing a select number
of (or all) pictures stored on the phone
memory. Slide view options can be modified
by holding the options key on the side while
in the slide show viewer.

How do I view the pictures captured using
my phone?

Tap the Pictures icon . The pictures
captured using the phone appear in the
Camera folder.

How do I use the camera’s zoom feature?

In the Camera mode, press the volume up/
down keys to zoom-in or zoom-out.

7

Music

How do I play music files on my phone?

Tap the Music icon 1. .

Tap to select music files either by 2. Music,
Albums, Artists, Genre, or Playlists.

Tap to select the song you want to play.3.

How do I transfer music files from my
computer to my phone and vice versa?

Ensure that your phone is turned on.1.

Connect one end of the USB to mini-USB 2.
cable to the mini-USB connector on your
phone and the other end to an available
USB connector on your computer.

In the menu that appears on your phone, 3.
tap Mass Storage.

On your computer, locate the mounted 4.
USB drive and open it. The phone memory
is listed as an external drive on your
computer, and may contain folders such
as Music, Video, Pictures and so on.

8

Copy and paste files from your computer 5.
to the folders on your phone memory, and
vice versa.

After completion of copying, eject the 6.
drive as required by the operating system
on your computer.

Disconnect the USB to mini-USB cable 7.
from your computer and the phone.

What are the supported formats for music
files?

Your phone supports the AAC, AAC+, eAAC+,
MP3, WMA, MPEG, MP4, and 3GPP formats.