Dell 2016, 2024 User Manual

Dell™ PowerConnect™ 2016 and 2024 Systems

User’s Guide

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.
© 2001–2002 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.

Trademarks used in this text:

Precision

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporation disclaims any
proprietary interest in trademarks and trade names other than its own.

August 2002 P/N 7H905 Rev. A03

,

OptiPlex, Latitude

Dell,

, and

the

DELL

logo,

DellNet

PowerConnect, Dimension, Inspiron, Dell

are trademarks of Dell Computer Corporation.

Contents

1 Caution: Safety Instructions

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Rack Mounting of Systems . . . . . . . . . . . . . . . . . . . . 7

Modems, Telecommunications, or Local Area Network Options

Protecting Against Electrostatic Discharge

2 Overview

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 12

. . 9

. . . . . . . . . . . . 9

Front Panel Indicators

PowerConnect 2024

PowerConnect 2016

. . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . 14

RJ-45 10/100-Mbps Switch Ports

Cascading to a Switch or Hub . . . . . . . . . . . . . . . . . 15

Connecting to Desktop Systems

Mounting Kit Instructions

Installing on a Flat Surface

Installing in a Rack

Technical Information

. . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . 17

3 Help and Regulatory Notices

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Technical Assistance

Problems With Your Order . . . . . . . . . . . . . . . . . . . 22

Product Information

Returning Items for Warranty Repair or Credit

. . . . . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . 15

. . . . . . . . . 22

Contents 3

Before You Call . . . . . . . . . . . . . . . . . . . . . . . . 23

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . 24

Regulatory Notices

FCC Compliance Statement

FCC Notices (U.S. Only)

. . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . 41

IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . 41

CE Notice (European Union)

VCCI Notice (Japan Only)

. . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . 43

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 44

4 Contents

Caution: Safety Instructions

Use the following safety guidelines to ensure your own personal safety and to help protect
your system f

rom potential damage.

General

• Observe and follow service markings. Do not service any product except as explained
in your system documentation. Opening or removing covers that are marked with the
triangular symbol with a lightning bolt may expose you to electrical shock.
Components inside these compartments should be serviced only by a trained service
technician.

• If any of the following conditions occur, unplug the product from the electrical outlet
and replace the part or contact your trained service provider:

– The power cable, extension cable, or plug is damaged.

– An object has fallen into the product.

– The product has been exposed to water.

– The product has been dropped or damaged.

– The product does not operate correctly when you follow the operating

instructions.

• Keep your system away from radiators and heat sources. Also, do not block cooling
vents.

• Do not spill food or liquids on your system components, and never operate the
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide or contact your trained service provider.

• Do not push any objects into the openings of your system. Doing so can cause fire or
electric shock by shorting out interior components.

• Use the product only with approved equipment.

• Allow the product to cool before removing covers or touching internal components.

• Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.

Safety Instructions 5

Caution: Safety Instructions

• Use only approved power cable(s). If you have not been provided with a power cable
for your system or for any AC-powered option intended for your system, purchase a
power cable that is approved for use in your country. The power cable must be rated
for the product and for the voltage and current marked on the product's electrical
ratings label. The voltage and current rating of the cable should be greater than the
ratings marked on the product.

• To help prevent electric shock, plug the system and peripheral power cables into
properly grounded electrical outlets. These cables are equipped with three-prong
plugs to help ensure proper grounding. Do not use adapter plugs or remove the
grounding prong from a cable. If you must use an extension cable, use a 3-wire cable

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with properly grounded plugs.

• Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not exceed
80 percent of the ampere ratings limit for the extension cable or power strip.

• To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).

• Position system cables and power cables carefully; route cables so that they cannot be
stepped on or tripped over. Be sure that nothing rests on any cables.

• Do not modify power cables or plugs. Consult a licensed electrician or your power
company for site modifications. Always follow your local/national wiring rules.

• When connecting or disconnecting power to hot-pluggable power supplies, if offered
with your system, observe the following guidelines:

– Install the power supply before connecting the power cable to the power supply.

– Unplug the power cable before removing the power supply.

– If the system has multiple sources of power, disconnect power from the system by

unplugging all power cables from the power supplies.

• Move products with care; ensure that all casters and/or stabilizers are firmly
connected to the system. Avoid sudden stops and uneven surfaces.

Rack Mounting of Systems

Observe the following precautions for rack stability and safety. Also refer to the rack
installation documentation accompanying the system and the rack for specific caution
statements and procedures.

6 Safety Instructions

Caution: Safety Instructions

Systems are considered to be components in a rack. Thus, "component" refers to any
system as well as to various peripherals or supporting hardware.

CAUTION: Installing systems in a rack without the front and side stabilizers

installed could cause the rack to tip over, potentially resulting in bodily injury
under certain circumstances. Therefore, always install the stabilizers before
installing components in the rack.

After installing system/components in a rack, never pull more than one
component out of the rack on its slide assemblies at one time. The weight of
more than one extended component could cause the rack to tip over and may
result in serious injury.

NOTE: Your system is safety-certified as a free-standing unit and as a component for use

in a Dell rack cabinet using the customer rack kit. The installation of your system and rack
kit in any other rack cabinet has not been approved by any safety agencies. It is your
responsibility to have the final combination of system and rack kit in a rack cabinet
evaluated for suitability by a certified safety agency. Dell disclaims all liability and
warranties in connection with such combinations.

• System rack kits are intended to be installed in a rack by trained service technicians. If
you install the kit in any other rack, be sure that the rack meets the specifications of a
Dell rack.

CAUTION: Do not move racks by yourself. Due to the height and weight of the

rack, a minimum of two people should accomplish this task.

• Before working on the rack, make sure that the stabilizers are secured to the rack,
extended to the floor, and that the full weight of the rack rests on the floor. Install
front and side stabilizers on a single rack or front stabilizers for joined multiple racks
before working on the rack.

• Always load the rack from the bottom up, and load the heaviest item in the rack first.

• Make sure that the rack is level and stable before extending a component from the
rack.

• Use caution when pressing the component rail release latches and sliding a
component into or out of a rack; the slide rails can pinch your fingers.

• After a component is inserted into the rack, carefully extend the rail into a locking
position, and then slide the component into the rack.

• Do not overload the AC supply branch circuit that provides power to the rack. The
total rack load should not exceed 80 percent of the branch circuit rating.

• Ensure that proper airflow is provided to components in the rack.

Safety Instructions 7

Caution: Safety Instructions

• Do not step on or stand on any component when servicing other components in a
rack.

CAUTION: A qualified electrician must perform all connections to DC power and

to safety grounds. All electrical wiring must comply with applicable local or
national codes and practices.

CAUTION: Never defeat the ground conductor or operate the equipment in the

absence of a suitably installed ground conductor. Contact the appropriate
electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.

www.dell.com | support.dell.com

CAUTION: The system chassis must be positively grounded to the rack cabinet

frame. Do not attempt to connect power to the system until grounding cables
are connected. Completed power and safety ground wiring must be inspected by
a qualified electrical inspector. An energy hazard will exist if the safety ground
cable is omitted or disconnected.

Modems, Telecommunications, or Local Area Network Options

• Do not connect or use a modem during a lightning storm. There may be a risk of
electrical shock from lightning.

• Never connect or use a modem in a wet environment.

• Do not plug a modem or telephone cable into the network interface controller (NIC)
receptacle.

• Disconnect the modem cable before opening a product enclosure, touching or
installing internal components, or touching an uninsulated modem cable or jack.

When Working Inside Your System

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your system. To prevent static
damage, discharge static electricity from your body before you touch any of the electronic
components, such as the microprocessor. You can do so by periodically touching an
unpainted metal surface on the chassis.

You can also take the following steps to prevent damage from electrostatic discharge
(ESD):

8 Safety Instructions

Caution: Safety Instructions

• When unpacking a static-sensitive component from its shipping carton, do not
remove the component from the antistatic packing material until you are ready to
install the component in your system. Just before unwrapping the antistatic
packaging, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or
packaging.

• Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads and workbench pads and an antistatic grounding strap.

NOTE: Your system may also include circuit cards or other components that contain
batteries. These batteries must also be disposed of in a battery deposit site. For
information about such batteries, refer to the documentation for the specific card or
component.

Safety Instructions 9

www.dell.com | support.dell.com

10 Safety Instructions

1

SECTION 1

Overview

Package Contents

Front Panel Indicators

Mounting Kit Instructions

Technical Information

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Horizontal Rule

The PowerConnect 2016 and 2024 switches provide 16 and 24 10/100-Mbps
ports respectively. With complete switching features like auto-sensing of
line speed and auto-negotiation of duplex mode, the switches offer smooth
network migrations and easy upgrades to network capacity.

These switches have the following features:

• Complies with IEEE 802.3 Type 10Base-T and IEEE 802.3 Type
100Base-TX

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• 16 (PowerConnect 2016) or 24 (PowerConnect 2024) 10/100-Mbps
switching ports

• Automatic negotiation for speed and duplex mode on all ports

• Backpressure flow control in half-duplex operation

• IEEE 802.3x PAUSE frame flow control in full-duplex operation

• Auto MDI/MDI-X

• 4-KB MAC address entries supported with hardware based aging

• Comprehensive LED indicator panel to monitor overall switching
condition

• 19-inch rack-mountable

• Standard 1U chassis

• Internal power supply

Package Contents

Before you install a switch, please verify that your package contains the
following items:

•Switch

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12 Overview

• Self-adhesive rubber pads for desktop installation

• Rack mount kit for rack installation

• PowerConnect 2016 and 2024 User’s Guide

•AC power cord

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Front Panel Indicators

The LEDs on the front panel display the following information:

• Status of the power supply

• Connection speed of either 10-Mbps or 100-Mbps

• Data activity on the segment

• Full- or half-duplex operation mode

PowerConnect 2024

Power LED

• Green — The unit is on and ready for use.

• Off — The unit is off.

Link/Activity (LNK/ACT) LED

• Green — 10-Mbps link pulses are detected.

• Blinking Green — A 10-Mbps connection is established and data is
being transmitted or received on the port.

• Solid Orange — 100-Mbps IDLE symbols are detected.

• Blinking Orange — A 100-Mbps connection is established and data is
being transmitted or received on the port.

• Off — No link is established.

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Overview 13

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Fdx/Col LED

• Orange — The port is operating at full-duplex mode.

• Off — No link established or the port is operating at half-duplex
mode.

PowerConnect 2016

www.dell.com | support.dell.com

Power LED

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

14 Overview

• Green — The unit is on and ready for use

• Off — The unit is off.

100M LED

• Green — The port is operating at 100-Mbps.

• Off — The port is operating at 10-Mbps.

Link/Activity (LNK/ACT) LED

• Green — A link is established.

• Blinking Green — Data is being received or transmitted on this port.

• Off — No link is established.

Full Duplex (FDX) LED

• Green — The port is operating at full-duplex mode.

• Off — No link is established or the port is operating at half-duplex
mode.

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RJ-45 10/100-Mbps Switch Ports

There are either 16 or 24 RJ-45 connectors on the front panel of the switch.
The switches provide 10/100-Mbps switching ports that can sense the
10/100M speed and negotiate full or half-duplex mode automatically. These
switching ports allow users to connect the switches to 10Base-T and
100Base-TX devices.

Cascading to a Switch or Hub

Each port supports Auto MDI & MDI-X functionality. When cascading
with other switches or hubs, each port can connect directly to a switch or
hub with straight through twisted pair cable.

Connecting to Desktop Systems

By connecting a switch to desktop systems, you can form a small network.
To improve network efficiency, use 100-Mbps full-duplex operation between
the server and switch if the LAN adapter on the server can operate in full­duplex mode.

Mounting Kit Instructions

The switch is supplied with mounting brackets and screws for rack
mounting, and rubber feet for stationing it on a flat surface.

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

Overview 15

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Installing on a Flat Surface

The switch can be installed on any appropriate level surface that can safely
support the weight of the hubs and their attached cables. There must be
adequate space around the switch for ventilation and access cable
connectors.

To install the switch on a flat surface, complete the following steps:

1 Set the switch on the flat surface and check for proper ventilation.

Allow at least 2 inches (5.1 cm) on each side for proper ventilation and
5 inches (12.7 cm) at the back for power cord clearance.

www.dell.com | support.dell.com

NOTE: For racks that

are not pre-threaded,
cage nuts are provided.

2 Attach rubber feet on each marked location on the bottom of the

chassis.

The rubber feet are optional but recommended to keep the unit from
slipping.

Installing in a Rack

The switch can be installed in most standard 19-inch racks.

To install the switch in a rack, complete the following steps:

1 Use the supplied screws to attach a mounting bracket to each side of

the switch.

2 Position the switch in the rack and align the holes in the mounting

bracket with the holes in the rack.

3 Insert and tighten two screws appropriate for your rack through each of

the mounting brackets.

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16 Overview

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Technical Information

Network Protocol and Standards Compatibility

IEEE 802.3 CSMA/CD (ISO/IEC 8802-3)

IEEE 802.3 10Base-T (ISO/IEC 8802-3)

IEEE 802.3u 100Base-TX (ISO/IEC 8802-3)

IEEE 802.3x Flow Control (ISO/IEC 8802-3)

Interface

RJ-45 Connector

Power Supply

100-240VAC/50-60 Hz universal input

Physical Dimensions

24 port 341 x 230.5 x 43.2 mm (W x D x H)

13.43x9.07x1.70 inch

16 port 266 x 162 x 44 mm (W x D x H)

10.5 x 6.38 x 1.73 inch

Environmental Specifications

Operating temperature 0 to 40

Storage temperature -20 to 70

Operating Humidity 10 to 90% RH

Storage Humidity 10 to 95% RH

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Overview 17

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18 Overview

SECTION 2

Help and Regulatory Notices

Getting Help

Regulatory Notices

2

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www.dell.com | support.dell.com

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Getting Help

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

CAUTION: If you need to remove the computer covers, first

disconnect the computer power and modem cables from all
electrical outlets.

Make a copy of the Diagnostics Checklist and fill it out.

1

2 Use Dell's extensive suite of online services available at Dell Support

www.dell.com | support.dell.com

(support.dell.com) for help with installation and troubleshooting
procedures.

3 If the preceding steps have not resolved the problem, contact Dell.

NOTE: Call technical support from a telephone near or at the computer so

that technical support can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all

countries.

When prompted by Dell's automated telephone system, enter your
Express Service Code to route the call directly to the proper support
personnel. If you do not have an Express Service Code, open the Dell
Accessories folder, double-click the Express Service Code icon, and
follow the directions.

For instructions on using the technical support service, see "Technical
Support Service."

NOTE: Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.

Online Services

You can access Dell Support at support.dell.com. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details

to access help tools and information.

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20 Help and Regulatory Notices

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You can contact Dell electronically using the following addresses:

•World Wide Web

www.dell.com/

www.dell.com/ap/ (for Asian/Pacific countries only)

www.euro.dell.com (for Europe only)

www.dell.com/la/ (for Latin American countries)

• Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user:

anonymous, and use your e-mail address as your

password.

• Electronic Support Service

[e-mail]

[e-mail]

[e-mail] (for Asian/Pacific countries only)

support.euro.dell.com (for Europe only)

• Electronic Quote Service

[e-mail]

[e-mail] (for Asian/Pacific countries only)

• Electronic Information Service

[e-mail]

AutoTech Service

Dell's automated technical support service—AutoTech—provides recorded
answers to the questions most frequently asked by Dell customers about
their portable and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the
subjects that correspond to your questions.

The AutoTech service is available 24 hours a day, 7 days a week. You can also
access this service through the technical support service. For the telephone
number to call, see the contact numbers for your region.

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Help and Regulatory Notices 21

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Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can
go to support.dell.com, or you can call the automated order-status service.
A recording prompts you for the information needed to locate and report on
your order. For the telephone number to call, see the contact numbers for
your region.

Technical Support Service

Dell's technical support service is available 24 hours a day, 7 days a week, to
answer your questions about Dell hardware. Our technical support staff uses
computer-based diagnostics to provide fast, accurate answers.

www.dell.com | support.dell.com

To contact Dell’s technical support service, see "Before You Call" and then
call the number for your country as listed in "Contacting Dell."

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call, see the

contact numbers for your region.

Product Information

If you need information about additional products available from Dell, or if
you would like to place an order, visit the Dell website at www.dell.com. For
the telephone number to call to speak to a sales specialist, see the contact

numbers for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1 Call Dell to obtain a Return Material Authorization Number, and

write it clearly and prominently on the outside of the box.

For the telephone number to call, see the contact numbers for your
region.

2 Include a copy of the invoice and a letter describing the reason for the

return.

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3 Include a copy of the Diagnostics Checklist indicating the tests you

have run and any error messages reported by the Dell Diagnostics.

4 Include any accessories that belong with the item(s) being returned

(power cables, software floppy disks, guides, and so on) if the return is
for credit.

5 Pack the equipment to be returned in the original (or equivalent)

packing materials.

You are responsible for paying shipping expenses. You are also responsible
for insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused
at Dell’s receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps

Dell’s automated-support telephone system direct your call more efficiently.

Remember to fill out the Diagnostics Checklist. If possible, turn on your
computer before you call Dell for technical assistance and call from a
telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or
try other troubleshooting steps possible only at the computer itself. Ensure
that the computer documentation is available.

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Help and Regulatory Notices 23

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Diagnostics Checklist

Name:

Date:

Address:

Phone number:

www.dell.com | support.dell.com

Service tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Switch Name and Firmware Version:

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

• support.dell.com (technical support)

• premiersupport.dell.com (technical support for educational,
government, healthcare, and medium/large business customers,
including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country
section in the table below.

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24 Help and Regulatory Notices

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NOTE: Toll-free numbers are for use within the country for which they are

listed.

When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international
operator.

Country (City)
International Access Code
Country Code
City Code

Anguilla General Support toll-free: 800-335-0031

Antigua and Barbuda General Support 1-800-805-5924

Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Aruba General Support toll-free: 800-1578

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

We bs it e : www.dell.com.ar

Tech Support and Customer Care toll-free: 0-800-444-0733

Sales 0-810-444-3355

Tech Support Fax [phone]

Customer Care Fax [phone]

E-mail (Australia): [e-mail]

E-mail (New Zealand): [e-mail]

Home and Small Business 1-300-65-55-33

Government and Business toll-free: 1-800-633-559

Preferred Accounts Division (PAD) toll-free: 1-800-060-889

Customer Care toll-free: 1-800-819-339

Corporate Sales toll-free: 1-800-808-385

Transaction Sales toll-free: 1-800-808-312

Fax toll-free: 1-800-818-341

Local Numbers, and

Area Codes,

Toll-Free Numbers

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Help and Regulatory Notices 25

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Country (City)
International Access Code
Country Code
City Code

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

www.dell.com | support.dell.com

Bahamas General Support toll-free: 1-866-278-6818

Barbados General Support 1-800-534-3066

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Bermuda General Support 1-800-342-0671

Bolivia General Support toll-free: 800-10-0238

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

British Virgin Islands General Support toll-free: 1-866-278-6820

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Home/Small Business Sales 01 795 67602

Home/Small Business Fax [phone]

Home/Small Business Customer Care 01 795 67603

Preferred Accounts/Corporate Customer Care 0660 8056

Home/Small Business Technical Support 01 795 67604

Preferred Accounts/Corporate Technical Support 0660 8779

Switchboard 01 491 04 0

We bs it e : support.euro.dell.com

E-mail: [e-mail]

E-mail for French Speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support 02 481 92 88

Customer Care 02 481 91 19

Home/Small Business Sales toll-free: 0800 16884

Corporate Sales 02 481 91 00

Fax [phone]

Switchboard 02 481 91 00

We bs it e : www.dell.com/br

Customer Support, Technical Support 0800 90 3355

Tech Support Fax [phone]

Customer Care Fax [phone]

Sales 0800 90 3390

Local Numbers, and

Area Codes,

Toll-Free Numbers

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Country (City)
International Access Code
Country Code
City Code

Brunei

Country Code: 673

Canada (North York, Ontario)

International Access Code: 011

Cayman Islands General Support 1-800-805-7541

Chile (Santiago)

Country Code: 56

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

Customer Technical Support (Penang, Malaysia) 604 633 4966

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales (Penang, Malaysia) 604 633 4955

Automated Order-Status System toll-free: 1-800-433-9014

AutoTech (automated technical support) toll-free: 1-800-247-9362

Customer Care (from outside Toronto) toll-free: 1-800-387-5759

Customer Care (from within Toronto) 416 758-2400

Customer Technical Support toll-free: 1-800-847-4096

Sales (direct sales—from outside Toronto) toll-free: 1-800-387-5752

Sales (direct sales—from within Toronto) 416 758-2200

Sales (federal government, education, and medical) toll-free: 1-800-567-7542

Sales (major accounts) toll-free: 1-800-387-5755

TechFax toll-free: 1-800-950-1329

Sales, Customer Support, and Technical Support toll-free: 1230-020-4823

Local Numbers, and

Area Codes,

Toll-Free Numbers

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

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Country (City)
International Access Code
Country Code
City Code

China (Xiamen)

Country Code: 86

City Code: 592

www.dell.com | support.dell.com

Colombia General Support 980-9-15-3978

Costa Rica General Support 0800-012-0435

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

Tech Support website: support.ap.dell.com/china

Tech Support E-mail: [e-mail]

Tech Support Fax [phone]

Home and Small Business Technical Support toll-free: 800 858 2437

Corporate Accounts Technical Support toll-free: 800 858 2333

Customer Experience toll-free: 800 858 2060

Home and Small Business toll-free: 800 858 2222

Preferred Accounts Division toll-free: 800 858 2062

Large Corporate Accounts GCP toll-free: 800 858 2055

Large Corporate Accounts Key Accounts toll-free: 800 858 2628

Large Corporate Accounts North toll-free: 800 858 2999

Large Corporate Accounts North Government and
Education

Large Corporate Accounts East toll-free: 800 858 2020

Large Corporate Accounts East Government and
Education

Large Corporate Accounts Queue Team toll-free: 800 858 2572

Large Corporate Accounts South toll-free: 800 858 2355

Large Corporate Accounts West toll-free: 800 858 2811

Large Corporate Accounts Spare Parts toll-free: 800 858 2621

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support 02 22 83 27 27

Customer Care 02 22 83 27 11

Fax [phone]

TechFax 02 22 83 27 28

Switchboard 02 22 83 27 11

Local Numbers, and

toll-free: 800 858 2955

toll-free: 800 858 2669

Area Codes,

Toll-Free Numbers

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Country (City)
International Access Code
Country Code
City Code

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Dominica General Support toll-free: 1-866-278-6821

Dominican Republic General Support 1-800-148-0530

Ecuador General Support toll-free: 999-119

El Salvador General Support 01-899-753-0777

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail Support (portable computers):
[e-mail]

E-mail Support (desktop computers):
[e-mail]

E-mail Support (servers):
[e-mail]

Technical Support 7023 0182

Customer Care (Relational) 7023 0184

Home/Small Business Customer Care 3287 5505

Switchboard (Relational) 3287 1200

Fax Switchboard (Relational) 3287 1201

Switchboard (Home/Small Business) 3287 5000

Fax Switchboard (Home/Small Business) 3287 5001

We bs it e : support.euro.dell.com

E-mail: [e-mail]

E-mail Support (servers):
[e-mail]

Technical Support 09 253 313 60

Technical Support Fax [phone]

Relational Customer Care 09 253 313 38

Home/Small Business Customer Care 09 693 791 94

Fax [phone]

Switchboard 09 253 313 00

Local Numbers, and

Area Codes,

Toll-Free Numbers

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Country (City)
International Access Code
Country Code
City Code

France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

www.dell.com | support.dell.com

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Grenada General Support toll-free: 1-866-540-3355

Guatemala General Support 1-800-999-0136

Guyana General Support toll-free: 1-877-270-4609

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/emaildell/

Home and Small Business

Technical Support 0825 387 270

Customer Care 0825 823 833

Switchboard 0825 004 700

Switchboard (calls from outside of France) 04 99 75 40 00

Sales 0825 004 700

Fax [phone]

Fax (calls from outside of France) 04 99 75 40 01

Corporate

Technical Support 0825 004 719

Customer Care 0825 338 339

Switchboard 0155947100

Sales 0155947100

Fax [phone]

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support 06103 766-7200

Home/Small Business Customer Care 0180-5-224400

Global Segment Customer Care 06103 766-9570

Preferred Accounts Customer Care 06103 766-9420

Large Accounts Customer Care 06103 766-9560

Public Accounts Customer Care 06103 766-9555

Switchboard 06103 766-7000

Local Numbers, and

Area Codes,

Toll-Free Numbers

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Country (City)
International Access Code
Country Code
City Code

Hong Kong

International Access Code: 001

Country Code: 852

India Technical Support 1600 33 8045

Ireland (Cherrywood)

International Access Code: 16

Country Code: 353

City Code: 1

Department Name or Service Area,

Website and E-Mail Address

Technical Support (Dimension™ and Inspiron™) 296 93188

Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)

Customer Service (non-technical, post-sales issues) 800 93 8291

Transaction Sales toll-free: 800 96 4109

Large Corporate Accounts HK toll-free: 800 96 4108

Large Corporate Accounts GCP HK toll-free: 800 90 3708

Sales 1600 33 8044

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Ireland Technical Support 1850 543 543

U.K. Technical Support (dial within U.K. only) 0870 908 0800

Home User Customer Care 01 204 4095

Small Business Customer Care 01 204 4444

U.K. Customer Care (dial within U.K. only) 0870 906 0010

Corporate Customer Care 01 204 4003

Ireland Sales 01 204 4444

U.K. Sales (dial within U.K. only) 0870 907 4000

SalesFax 01 204 0144

Fax [phone]

Switchboard 01 204 4444

Local Numbers, and

Area Codes,

Toll-Free Numbers

296 93191

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Country (City)
International Access Code
Country Code
City Code

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

www.dell.com | support.dell.com

Jamaica General Support 1-800-682-3639

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/it/it/emaildell/

Home and Small Business

Technical Support 02 577 826 90

Customer Care 02 696 821 14

Fax [phone]

Switchboard 02 696 821 12

Corporate

Technical Support 02 577 826 90

Customer Care 02 577 825 55

Fax [phone]

Switchboard 02 577 821

Local Numbers, and

Area Codes,

Toll-Free Numbers

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Country (City)
International Access Code
Country Code
City Code

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.jp.dell.com

Technical Support (servers) toll-free: 0120-1984-98

Technical Support outside of Japan (servers) 81-44-556-4162

Technical Support (Dimension™ and Inspiron™) toll-free: 0120-1982-26

Technical Support outside of Japan (Dimension and
Inspiron)

Technical Support (Dell Precision™, OptiPlex™,
and Latitude™)

Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)

24-Hour Automated Order Service 044 556-3801

Customer Care 044 556-4240

Business Sales Division (up to 400 employees) 044 556-1465

Preferred Accounts Division Sales (over 400
employees)

Large Corporate Accounts Sales (over 3500
employees)

Public Sales (government agencies, educational
institutions, and medical institutions)

Global Segment Japan 044 556-3469

Individual User 044 556-1760

Faxbox Service 044 556-3490

Switchboard 044 556-4300

Technical Support toll-free: 080-200-3800

Sales toll-free: 080-200-3600

Customer Service (Seoul, Korea) toll-free: 080-200-3800

Customer Service (Penang, Malaysia) 604 633 4949

Fax [phone]

Switchboard 2194-6000

Local Numbers, and

toll-free: 0120-1984-33

Area Codes,

Toll-Free Numbers

81-44-520-1435

81-44-556-3894

044 556-3433

044 556-3430

044 556-1469

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

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Country (City)
International Access Code
Country Code
City Code

Latin America Customer Technical Support (Austin, Texas,

www.dell.com | support.dell.com

Luxembourg

International Access Code: 00

Country Code: 352

Macao

Country Code: 853

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Department Name or Service Area,

Website and E-Mail Address

U.S.A.)

Customer Service (Austin, Texas, U.S.A.) 512 728-3619

Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.) 512 728-4397

SalesFax (Austin, Texas, U.S.A.) 512 728-4600

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support (Brussels, Belgium) 02 481 92 88

Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884

Corporate Sales (Brussels, Belgium) 02 481 91 00

Customer Care (Brussels, Belgium) 02 481 91 19

Fax (Brussels, Belgium) 02 481 92 99

Switchboard (Brussels, Belgium) 02 481 91 00

Technical Support toll-free: 0800 582

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll-free: 0800 581

Technical Support toll-free: 1 800 888 298

Customer Service 04 633 4949

Transaction Sales toll-free: 1 800 888 202

Corporate Sales toll-free: 1 800 888 213

Area Codes,

Local Numbers, and

Toll-Free Numbers

512 728-4093

512 728-3883

or 512 728-3772

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Country (City)
International Access Code
Country Code
City Code

Mexico

International Access Code: 00

Country Code: 52

Montserrat General Support toll-free: 1-866-278-6822

Netherlands Antilles General Support 001-800-882-1519

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

New Zealand

International Access Code: 00

Country Code: 64

Nicaragua General Support 001-800-220-1006

Department Name or Service Area,

Website and E-Mail Address

Customer Technical Support 001-877-384-8979

Sales 50-81-8800

Customer Service 001-877-384-8979

Main 50-81-8800

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/nl/nl/emaildell/

Technical Support 020 674 45 00

Home/Small and Medium Business 020 674 55 00

Home/Small and Medium Business Fax [phone]

Home/Small and Medium Business Customer Care 020 674 42 00

Corporate 020 674 50 00

Corporate Fax [phone]

CorporateCustomer Care 020 674 43 25

E-mail (New Zealand): [e-mail]

E-mail (Australia): [e-mail]

Home and Small Business 0800 446 255

Government and Business 0800 444 617

Sales 0800 441 567

Fax [phone]

Local Numbers, and

Area Codes,

Toll-Free Numbers

or 001-877-269-3383

or 01-800-888-3355

or 001-877-269-3383

or 01-800-888-3355

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

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Country (City)
International Access Code
Country Code
City Code

Norway (Lysaker)

International Access Code: 00

Country Code: 47

www.dell.com | support.dell.com

Pan ama General Support 001-800-507-0962

Peru General Support 0800-50-669

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Portug al

International Access Code: 00

Country Code: 35

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail Support (portable computers):

[e-mail]

E-mail Support (desktop computers):

[e-mail]

E-mail Support (servers):

[e-mail]

Technical Support 671 16882

Relational Customer Care 671 17514

Home/Small Business Customer Care 23162298

Switchboard 671 16800

Fax Switchboard 671 16865

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Customer Service Phone [phone]

Customer Care 57 95 999

Sales 57 95 999

Customer Service Fax [phone]

Reception Desk Fax [phone]

Switchboard 57 95 999

E-mail: support.euro.dell.com/es/es/emaildell/

Technical Support 800 834 077

Customer Care 800 300 415 or

Sales 800 300 410 or 800 300 411 or

Fax [phone]

Local Numbers, and

Area Codes,

Toll-Free Numbers

800 834 075

800 300 412 or

121 422 07 10

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Country (City)
International Access Code
Country Code
City Code

Puerto Rico General Support 1-800-805-7545

St. Kitts and Nevis General Support toll-free: 1-877-441-4731

St. Lucia General Support 1-800-882-1521

St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609

Singapore (Singapore)

International Access Code: 005

Country Code: 65

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Southeast Asian and Pacific
Countries

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Department Name or Service Area,

Website and E-Mail Address

Technical Support toll-free: 800 6011 051

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll-free: 800 6011 054

Corporate Sales toll-free: 800 6011 053

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support 011 709 7710

Customer Care 011 709 7707

Sales 011 709 7700

Fax [phone]

Switchboard 011 709 7700

Customer Technical Support, Customer Service,
and Sales (Penang, Malaysia)

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support 902 100 130

Customer Care 902 118 540

Sales 902 118 541

Switchboard 902 118 541

Fax [phone]

Corporate

Technical Support 902 100 130

Customer Care 902 118 546

Switchboard 91 722 92 00

Fax [phone]

Local Numbers, and

Area Codes,

Toll-Free Numbers

604 633 4810

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Country (City)
International Access Code
Country Code
City Code

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

www.dell.com | support.dell.com

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Ta i wa n

International Access Code: 002

Country Code: 886

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: [e-mail]

E-mail Support for Latitude and Inspiron:
[e-mail]

E-mail Support for OptiPlex: [e-mail]

E-mail Support for Servers:
[e-mail]

Technical Support 08 590 05 199

Relational Customer Care 08 590 05 642

Home/Small Business Customer Care 08 587 70 527

Employee Purchase Program (EPP) Support 20 140 14 44

Fax Technical Support 08 590 05 594

Sales 08 590 05 185

We bs it e : support.euro.dell.com

E-mail: [e-mail]

E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/

Technical Support (Home and Small Business) 0844 811 411

Technical Support (Corporate) 0844 822 844

Customer Care (Home and Small Business) 0848 802 202

Customer Care (Corporate) 0848 821 721

Fax [phone]

Switchboard 022 799 01 01

Technical Support (portable and deskop computers) toll-free: 00801 86 1011

Technical Support (servers) toll-free: 0080 60 1256

Transaction Sales toll-free: 0080 651 228

Corporate Sales toll-free: 0080 651 227

Local Numbers, and

Area Codes,

Toll-Free Numbers

or 0800 33 556

or 0800 33 555

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Country (City)
International Access Code
Country Code
City Code

Thailand

International Access Code: 001

Country Code: 66

Trinidad/Tobago General Support 1-800-805-8035

Turks and Caicos Islands General Support toll-free: 1-866-540-3355

U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Uruguay General Support toll-free: 000-413-598-2521

Department Name or Service Area,

Website and E-Mail Address

Technical Support toll-free: 0880 060 07

Customer Service (Penang, Malaysia) 604 633 4949

Sales toll-free: 0880 060 09

We bs it e : support.euro.dell.com

Customer Care website:

dell.co.uk/lca/customerservices

E-mail: [e-mail]

Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])

Technical Support (direct/PAD and general) 0870 908 0800

Global Accounts Customer Care 01344 373 185

Home and Small Business Customer Care 0870 906 0010

Corporate Customer Care 0870 908 0500

Preferred Accounts (500–5000 employees)
Customer Care

Central Government Customer Care 01344 373 193

Local Government & Education Customer Care 01344 373 199

Health Customer Care 01344 373 194

Home and Small Business Sales 0870 907 4000

Corporate/Public Sector Sales 01344 860 456

Local Numbers, and

Area Codes,

Toll-Free Numbers

0870 908 0500

or 01344 373 186

01344 373 196

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Country (City)
International Access Code
Country Code
City Code

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

www.dell.com | support.dell.com

Department Name or Service Area,

Website and E-Mail Address

Automated Order-Status Service toll-free: 1-800-433-9014

AutoTech (portable and desktop computers) toll-free: 1-800-247-9362

Consumer (Home and Home Office)

Customer Technical Support toll-free: 1-800-624-9896

Customer Service toll-free: 1-800-624-9897

DellNet™ Service and Support toll-free: 1-877-Dellnet

Software Application Support toll-free: 1-800-433-9005

Employee Purchase Program (EPP)

(Customer Service and Technical Support)

Financial Services website:

www.dellfinancialservices.com

Financial Services (lease/loans) toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210

Business (businesses with <400 employees; businesses with 400+ employees and
their employees)

Service and Technical Support toll-free: 1-800-822-8965

Public (government, education, and healthcare)

Service and Technical Support toll-free: 1-800-234-1490

Employee Purchase Program (EPP)

(Customer Service and Technical Support)

Dell Sales toll-free: 1-800-289-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561

Software and Peripherals Sales toll-free: 1-800-671-3355

Spare Parts Sales toll-free: 1-800-357-3355

Extended Service and Warranty Sales toll-free: 1-800-247-4618

Fax toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired

Local Numbers, and

toll-free: 1-800-695-8133

toll-free: 1-800-695-8133

or toll-free: 1-800-879-3355

toll-free: 1-877-DELLTTY

Area Codes,

Toll-Free Numbers

(1-877-335-5638)

(1-877-335-5889)

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

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Country (City)
International Access Code
Country Code
City Code

U.S. Virgin Islands General Support 1-877-673-3355

Ven ez ue la General Support 8001-3605

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Regulatory Notices

FCC Compliance Statement

This equipment generates and uses radio frequency energy. If not installed
and used properly, in strict accordance with the instructions provided with
the equipment, it might cause interference to radio and TV
communication.

The equipment has been tested and found to comply with the limits for
a Class A computing device in accordance with the specifications in
Subpart B of Part 15 of FCC rules, which are designed to provide reasonable
protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular
installation.

To determine if this equipment is causing interference, perform the
following test: Turn your Ethernet switch on and off while your radio or TV
is showing interference. If the interference disappears when you turn the
switch off and reappears when you turn it back on, the switch is causing
interference.

The following options are recommended to try to correct the interference:

• Reorient the receiving radio or TV antenna where this may be done
safely.

• Relocate the radio, TV or other receiver away from the switch.

• Plug the Ethernet switch into a different power outlet so that the
switch and the receiver are on different branch circuits.

• If necessary, consult the place of purchase or an experienced
radio/television technician for additional suggestions.

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CAUTION: Do not use a RJ-11 (telephone) cable to connect your

network equipment.

FCC Notices (U.S. Only)

Class A

This equipment has been tested and found to comply with the limits for a
Class A digital device pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if

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not installed and used in accordance with the manufacturer’s instruction
manual, may cause harmful interference with radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case you will be required to correct the interference at
your own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including
interference that may cause undesired operation.

IC Notice (Canada Only)

Most Dell computer systems (and other Dell digital apparatus) are
classified by the Industry Canada (IC) Interference-Causing Equipment
Standard #3 (ICES-003) as Class B digital devices. To determine which
classification (Class A or B) applies to your computer system (or other Dell
digital apparatus), examine all registration labels located on the bottom or
the back panel of your computer (or other digital apparatus). A statement in
the form of "IC Class A ICES-003" or "IC Class B ICES-003" will be located
on one of these labels. Note that Industry Canada regulations provide that
changes or modifications not expressly approved by Dell could void your
authority to operate this equipment.

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42 Help and Regulatory Notices

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This Class B (or Class A, if so indicated on the registration label) digital
apparatus meets the requirements of the Canadian Interference­Causing Equipment Regulations.

Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur
l’étiquette d’enregistration) respecte toutes les exigences du Reglement
sur le Materiel Brouilleur du Canada.

CE Notice (European Union)

Marking by the symbol indicates compliance of this Dell computer to
the EMC Directive and the Low Voltage Directive of the European Union.
Such marking is indicative that this Dell system meets the following
technical standards:

Set 1: For standard Dell ITE with AC power supplies

• EN 55022 — "Information Technology Equipment — Radio
Disturbance Characteristics — Limits and Methods of Measurement."

• EN 55024 — "Information Technology Equipment - Immunity
Characteristics - Limits and Methods of Measurement."

• EN 61000-3-2 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 2: Limits for Harmonic Current Emissions
(Equipment Input Current Up to and Including 16 A Per Phase)."

• EN 61000-3-3 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in
Low-Voltage Supply Systems for Equipment With Rated Current Up
to and Including 16 A."

• EN 60950 — "Safety of Information Technology Equipment."

For –48 volt-direct-current (VDC) powered systems, the following set of
standards applies. See the "Declaration of Conformity" to determine
whether a particular system meets EN 50082-1 or EN 50082-2
requirements.

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Set 2: For –48-VDC powered systems

• EN 55022 — "Information Technology Equipment — Radio
Disturbance Characteristics — Limits and Methods of Measurement."

• EN 50082-1 — "Electromagnetic Compatibility - Generic Immunity
Standard - Part 1: Residential, Commercial and Light Industry."

• EN 50082-2 — "Electromagnetic Compatibility - Generic Immunity
Standard - Part 2: Industrial Environment."

• EN 60950 — "Safety of Information Technology Equipment."

NOTE: EN 55022 emissions requirements provide for two classifications:

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• Class A is for typical commercial areas.

• Class B is for typical domestic areas.

RF INTERFERENCE WARNING: This is a Class A product. In a
domestic environment this product may cause radio frequency (RF)
interference, in which case the user may be required to take adequate
measures.

A "Declaration of Conformity" in accordance with the preceding directives
and standards has been made and is on file at Dell Computer Corporation
Products Europe BV, Limerick, Ireland.

VCCI Notice (Japan Only)

Class A ITE

This is a Class A product based on the standard of the Voluntary Control
Council for Interference (VCCI) for information technology equipment. If
this equipment is used in a domestic environment, radio disturbance may
arise. When such trouble occurs, the user may be required to take corrective
actions.

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VCCI Class A ITE Regulatory Mark

If the regulatory label includes the following marking, your computer is a
Class A product:

VCCI

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this
document in compliance with the requirements of the official Mexican
standards (NOM):

Exporter: Dell Computer Corporation

One Dell Way
Round Rock, TX 78682

Importer: Dell Computer de México,

S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.

Ship to: Dell Computer de México,

S.A. de C.V. al Cuidado de Kuehne &
Nagel de México S. de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.

Supply voltage: 100–240 VAC

Frequency: 50–60 Hz

Input current rating: 1.5 A

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