Dell 200 User Manual 2

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Page 1

front-panel door (push to open)

power button

power light

Dell™ XPS™ 200

Owner’s Manual

front-panel door (open)

diagnostic lights

hard-drive activity light

headphone connector

microphone connector

IEEE 1394 connector

optional floppy drive or Media Card Reader*

CD or DVD drive light

USB 2.0 connectors (2)

Model DHP

voltage selection switch

line-out connector

line-in connector

rear-surround sound connector

modem connector

network connector

Not present on certain computers.

www.dell.com | support.dell.com

power connector

microphone/side-surround sound connector center/LFE connector

S/PDIF-out connector

integrated video connector

USB 2.0 connectors (5)

IEEE 1394 connector

PCI Express x16 card slot

PCI Express x1 card slot

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, P owerEdge, P owerV ault, P owerApp,

DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, Intel SpeedStep, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DHP

September 2006 P/N TD649 Rev. A03

Page 3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Setting Up and Using Your Computer

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a USB Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using a Media Card Reader (Optional)

Connecting a TV (Optional)

Changing the Display Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . 16

Setting Up a Home and Office Network

Connecting to a Network Adapter Network Setup Wizard

Connecting to the Internet

. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting Up Your Internet Connection

Playing a CD or DVD

Adjusting the Volume Adjusting the Picture

Copying CDs and DVDs

How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips

Power Management

Standby Mode Hibernate Mode Power Options Properties

Understanding Intel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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. . . . . . . . . . . . . . . . . . . . . . . . . 25

Viiv™ Technology (Optional) . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . 17

Contents 3

Page 4

Using Intel® Viiv™ Quick Resume Technology (Optional) . . . . . . . . . . . 26

Enabling the QRT Feature in System Setup Enabling the QRT feature in the Operating system

. . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . 27

Hyper-Threading

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2 Solving Problems

Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Battery Problems

Drive Problems

CD and DVD drive problems Hard drive problems

E-Mail, Modem, and Internet Problems

Error Messages

Media Card Reader Problems

IEEE 1394 Device Problems

Keyboard Problems

Lockups and Software Problems

The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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4 Contents

Memory Problems

Mouse Problems

Network Problems

Power Problems

Printer Problems

Scanner Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Page 5

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 41

No sound from speakers No sound from headphones

. . . . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . . . . 42

Video and Monitor Problems

If the screen is blank If the screen is difficult to read

. . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . 43

3 Troubleshooting Tools

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dell Diagnostics

When to Use the Dell Diagnostics Dell Diagnostics Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Drivers

What Is a Driver? Reinstalling Drivers

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . 51

Windows XP System Restore . . . . . . . . . . . . . . . 51

4 Removing and Installing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . 55

Front and Back View of the Computer

Front View Back View

Removing the Computer Cover

Inside View of Your Computer

System Board Components

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . 57

Contents 5

Page 6

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Removing Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Cards

Drives

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables

. . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

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. . . . . . . . . . . . . . . . . . . . . . . . . . 73

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. . . . . . . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . 74

Hard Drive

CD/DVD Drive

Media Card Reader

Floppy Drive (Optional)

Modem

Battery

Replacing the Computer Cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing a Hard Drive Installing a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Removing a CD/DVD Drive Installing a CD/DVD Drive

Removing a Media Card Reader Installing a Media Card Reader

Removing a Floppy Drive Installing a Floppy Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the Modem Replacing the External Modem Connector

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Replacing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . . . . . . . . . . . 82

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . . . . . . . . . . . . 93

6 Contents

Page 7

5 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

System Setup

Overview Entering System Setup System Setup Options Boot Sequence

Clearing Forgotten Passwords

Clearing CMOS Settings

Cleaning Your Computer

Computer, Keyboard, and Monitor Mouse CDs and DVDs

Dell Technical Support Policy (U.S. Only)

Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals

FCC Notices (U.S. Only)

FCC Class B

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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. . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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. . . . . . . . . . . . . . . . . . . . . . . . . 107

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. . . . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . 110

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Contents 7

Page 8

8 Contents

Page 9

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find it Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

Finding Information 9

Page 10

What Are You Looking For? Find it Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Pentium®M

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

contact technical support.

• Enter the Express Service Code to direct your call when contacting technical support.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

10 Finding Information

Page 11

What Are You Looking For? Find it Here

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Start

button and click

Help and Support

Finding Information 11

Page 12

12 Finding Information

Page 13

Setting Up and Using Your Computer

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

• Contact the printer manufacturer for technical assistance.

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

Setting Up and Using Your Computer 13

Page 14

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup, if you have not already done so.

Install the printer driver if necessary. See the documentation that came with your printer.

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

USB connector on computer

USB printer cable

USB connector on printer

Using a Media Card Reader (Optional)

Use the Media Card Reader to transfer data directly to your computer.

The Media Card Reader supports the following memory types:

•xD-Picture Card

• SmartMedia (SMC)

• CompactFlash Type I and II (CF I/II)

• MicroDrive Card

• SecureDigital Card (SD)

• MultiMediaCard (MMC)

• Memory Stick (MS/MS Pro)

14 Setting Up and Using Your Computer

Page 15

For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 83.

xD-Picture Card and SmartMedia (SMC)

CompactFlash Type I and II (CF I/II) and MicroDrive Card

Memory Stick (MS/MS Pro)

SecureDigital Card (SD)/ MultiMediaCard (MMC)

To use the Media Card Reader:

Check the media or card to determine the proper orientation for insertion.

Slide the media or card into the appropriate slot until it is completely seated in the connector.

If you encounter resistance, do not force the media or card. Check the card orientation and try again.

Connecting a TV (Optional)

NOTE: To connect a TV to your computer, you must have a video card that has TV-out functionality and

an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer.

Follow the procedures in "Before You Begin" on page 55.

Connect one end of the S-video cable to the TV-OUT connector on the back of the computer.

Connect the other end of the S-video cable to the S-video input connector on your TV.

Setting Up and Using Your Computer 15

Page 16

Changing the Display Settings

After you connect the TV, turn on the computer.

The Microsoft

Enable clone mode or extended desktop mode in the display settings.

Windows® desktop displays on the monitor.

• In clone mode, the monitor and TV display the same image.

• In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space.

For information on changing the display settings for your graphics card, see the user’s guide in the Help and Support Center (click the

, click

system guides

Device guides

Start

button, click

Help and Support

, click

, and then click the guide for your graphics card).

Setting Up a Home and Office Network

Connecting to a Network Adapter

NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the

network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack.

Connect the network cable to the network adapter connector on the back of your computer.

Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

Connect the other end of the network cable to a network device.

User and

network device

16 Setting Up and Using Your Computer

network adapter connector on computer

network adapter connector

network cable

Page 17

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Click the click

On the welcome screen, click

Click

NOTE: Selecting the connection method This computer connects directly to the Internet enables the

integrated firewall provided with Windows XP Service Pack 1 (SP1) or later operating systems.

Complete the checklist and required preparations.

Return to the Network Setup Wizard and follow the instructions on the screen.

Start

button, point to

Network Setup Wizard

Checklist for creating a network

All Programs→ Accessories→ Communications

, and then

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an AOL or MSN connection:

Save and close any open files, and exit any open programs.

Double-click the

Follow the instructions on the screen to complete the setup.

MSN Explorer

AOL

icon on the Microsoft® Windows® desktop.

Setting Up and Using Your Computer 17

Page 18

If you do not have an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

New Connection Wizard

The

Click

Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

service providers (ISPs)

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under

click

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 31. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

MSN Explorer

Start

button and click

Set up my connection manually

AOL

Internet Explorer

appears.

Use the CD I got from an ISP

How do you want to connect to the Internet?

icon on your desktop or if you want to set up an

Choose from a list of Internet

, continue to step 6. Otherwise, follow the

, and then

Playing a CD or DVD

NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when

you are not using the drive.

NOTICE: Do not move the computer when you are playing CDs or DVDs.

Press the eject button on the front of the drive.

Place the disc, label side up in the center of the tray

Press the disc into the center of the tray until it clicks into place.

18 Setting Up and Using Your Computer

Page 19

Press the eject button or gently push in the tray.

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

Setting Up and Using Your Computer 19

Page 20

A CD player includes the following basic buttons:

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

Go to the previous track.

Eject.

Go to the next track.

A DVD player includes the following basic buttons:

Stop.

Play.

Fast forward.

Pause.

Fast reverse.

Go to the next title or chapter.

Go to the previous title or chapter.

For more information on playing CDs or DVDs, click

20 Setting Up and Using Your Computer

Help

on the CD or DVD player (if available).

Page 21

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Click the

Volume Control

In the slide it up or down to increase or decrease the volume.

For more information on volume control options, click

Start

button, point to

Volume Control

All Programs → Accessories→ Entertainment

window, click and drag the bar in the

Help

in the

Volume Control

, and then click

column and

window.

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

Click the

Under

In the setting to

Click the drop-down menu under

Click OK.

Start

button and click

Pick a category

Pick a task...

Display Properties

800 by 600 pixels

, click

Control Panel

Appearance and Themes

Change the screen resolution

window, click and drag the bar in

Color quality

, and then click

Screen resolution

Medium (16 bit)

to change the

Copying CDs and DVDs

NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.

This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.

NOTE: The types of CD or DVD drives offered by Dell™ may vary by country.

The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Sonic DigitalMedia and then click the question mark icon in the upper-right corner of the window.

How to Copy a CD or DVD

NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a CD-RW/DVD combo drive

and you experience recording problems, check for available software patches on the Sonic support website at www.sonic.com.

The DVD-writable drives installed in Dell computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.

Setting Up and Using Your Computer 21

Page 22

NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic

DigitalMedia.

Click the click

Under the

To copy the CD or DVD:

•

Start

button, point to

Copy

tab, click

If you have one CD or DVD drive

Copy

button. The computer reads your source CD or DVD and copies the data to a

All Programs→

Disc Copy

Sonic→ DigitalMedia Projects

, ensure that the settings are correct and click the

temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD into the drive and click

, and then

Disc

If you have two CD or DVD drives

• source CD or DVD and click the

, select the drive into which you have inserted your

Disc Copy

button. The computer copies the data from

the source CD or DVD to the blank CD or DVD.

Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

Using Blank CDs and DVDs

CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can write to both CD and DVD recording media.

Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to write to CDs or to erase, rewrite, or update data on CDs.

Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or update information on that disc later.

CD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

DVD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

22 Setting Up and Using Your Computer

Page 23

Media Type Read Write Rewritable

DVD+R Yes Yes No

DVD-R Yes Yes No

DV D +R W Yes Ye s Ye s

DV D -R W Ye s Ye s Ye s

DVD+R DL Yes Yes No

DVD-R DL Maybe No No

DVD-RAM Maybe No No

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project.

• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

• You cannot create audio DVDs with Sonic DigitalMedia.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• See the Sonic website at

www.sonic.com

for additional information.

Setting Up and Using Your Computer 23

Page 24

Power Management

The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered the mode.

NOTE: Windows XP Professional includes security and networking features not available in

Windows XP Home Edition. When a Windows XP Professional computer is connected to a network, different options related to security and networking appear in certain windows.

Standby Mode

Standby mode conserves power by turning off the display and the hard drive after a time-out. When the computer exits from standby mode, it returns to the operating state it was in before it entered standby mode.

To set standby mode to automatically activate after a defined period of inactivity:

Click the

Under

To immediately activate standby mode without a period of inactivity, click the

Turn Off Computer

To exit from standby mode, press a key on the keyboard or move the mouse.

Start

button and click

Pick a category

or pick a Control Panel icon

, click

, and then click

Control Panel

Performance and Maintenance

Stand by

, click

Power Options

Start

button, click

NOTICE: If your computer loses power while in standby mode, it may lose data.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in

To activate hibernate mode:

Click the

Under

Define your hibernate settings on the

To exit from hibernate mode from hibernate mode. Pressing a key on the keyboard or moving the mouse does not bring the computer out of hibernation, because the keyboard and the mouse do not function when the computer is in hibernate mode.

24 Setting Up and Using Your Computer

Start

button and click

Pick a category

or pick a Control Panel icon

, click

before it entered hibernate mode.

Control Panel

Performance and Maintenance

, click

Power Schemes

press the power button. The computer may take a short time to exit

Power Options

tab,

Advanced

tab, and

Hibernate

tab.

Page 25

Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.

Power Options Properties

Define your standby mode settings, hibernate mode settings, and other power settings in the

Options Properties

Click the

Under

Define your power settings on the

Power Schemes Tab

Each standard power setting is called a scheme. If you want to select one of the standard Windows schemes installed on your computer, choose a scheme from the The settings for each scheme appear in the fields below the scheme name. Each scheme has different settings for starting standby mode or hibernate mode, turning off the monitor, and turning off the hard drive.

The

Power schemes

•

Always On

Home/Office Desk

• minimal power conservation.

•

Portable/Laptop

Presentation

• conservation).

•

Minimal Power Management

conservation.

•

Max Battery

batteries for extended periods of time.

If you want to change the default settings for a scheme, click the drop-down menu in the

monitor

out from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click scheme.

Turn off hard disks, System stand by

window. To access the

Start

button and click

Pick a category

or pick a Control Panel icon

, click

Performance and Maintenance

Power Options Properties

Control Panel

, click

Power Schemes

Power Options

tab,

window:

Advanced

Power schemes

tab, and

Hibernate

drop-down menu.

drop-down menu displays the following schemes:

(default) — If you want to use your computer with no power conservation.

— If you use your computer as a home or office computer and you require

— If your computer is a portable computer that you use for traveling.

— If you want your computer to run without interruption (using no power

— If you want your computer to run with minimal power

— If your computer is a portable computer and you run your computer from

, or

System hibernates

Save As

and enter a new name for the changed

field, and then select a time-

Power

tab.

Turn off

NOTICE: If you set the hard drive (hard disk) to time-out before the monitor does, your computer may

appear to be locked up. To recover, press any key on the keyboard or click the mouse. To avoid this problem, always set the monitor to time-out before the hard drive.

Setting Up and Using Your Computer 25

Page 26

Advanced Tab

The

Advanced

• Place the power options icon in the Windows taskbar for quick access.

• Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode.

• Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.

To program these functions, click an option from the corresponding drop-down menu and click

Hibernate Tab

The

Hibernate

you defined on the

Hibernate

For more information on power management options:

Click the

In the

tab allows you to:

tab allows you to enable hibernate mode. If you want to use the hibernate settings

Power Schemes

tab.

Start

button and click

Help and Support

Performance and maintenance

tab, click the

Help and Support

window, click

Enable hibernate support

Performance and maintenance

window, click

Conserving power on your computer

check box on the

Understanding Intel® Viiv™ Technology (Optional)

Intel Viiv technology is a technology aimed at the digital home enthusiast that includes:

• A BIOS with Quick Resume

• Device drivers

This technology allows the user’s system to quickly return to an active state after non-use

Intel Viiv technology is an option for systems that are ordered with Microsoft Media Center Edition 2005 and dual core processors.

Using Intel® Viiv™ Quick Resume Technology (Optional)

When running in the Intel Viiv Quick Resume Technology (QRT) mode, your power button is used as a quick on/off feature. Pressing the power button once causes the display to go blank and the audio to mute. In this mode, the computer is still operating as indicated by the power button indicator and diagnostic lights 1, 2, and 4 being lit. Also, you may notice that the hard drive indicator may blink when the hard drive is being accessed by an external device.

To resume normal computer operation, briefly press the power button, press any key on the keyboard, move the mouse, or press a button on the optional Microsoft Center Edition 2005 remote control.

26 Setting Up and Using Your Computer

Windows® XP

Windows® XP Media

Page 27

Enabling the QRT Feature in System Setup

The QRT drivers must be installed before this feature becomes active. These drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered.

Enter system setup (see page 100).

Press the arrow keys to highlight the access the menu.

Press the up- and down-arrow keys to highlight the to access the menu.

Press the left- and right-arrow keys to highlight the On option and press <Enter> to enable the Quick Resume feature.

Power Management

Quick Resume

menu option and press <Enter> to

option and press <Enter>

Enabling the QRT feature in the Operating system

Click the

Under

Click the

Ensure that the check boxes for Enable away mode and Options are checked.

Click the

From the

Nothing

From the

Nothing

Start

button and click

Pick a category

or pick a Control Panel icon

Away

Advanced

When I press the power button on my computer

When I press the sleep button on my computer

, click

tab.

Control Panel

Performance and Maintenance

, click

Power Options

drop-down menu, select

Hyper-Threading

Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software.

Windows® XP Service Pack 1

Setting Up and Using Your Computer 27

Page 28

To determine if your computer is using Hyper-Threading technology:

Click the

Click

In the is enabled, the processor is listed twice.

You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 100.

Start

button, right-click

Hardware

Device Manager

and click

My Computer

Device Manager

window, click the plus (+) sign next to

, and then click

Properties

Processors

. If Hyper-Threading

28 Setting Up and Using Your Computer

Page 29

Solving Problems

Troubleshooting Tips

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

REPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on

the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 92). If the battery still does not work properly, contact Dell (see page 111).

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and

click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

Solving Problems 29

Page 30

TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• Insert a bootable floppy disk and restart the computer.

NOTE: This system supports an optional USB floppy drive.

CLEAN THE DRIVE OR DISK — See page 108.

CHECK THE CABLE CONNECTIONS

RUN THE HARDWARE TROUBLESHOOTER — See page 51.

RUN THE DELL DIAGNOSTICS — See page 48.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

ADJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 41.

Problems writing to a CD/DVD-RW drive

CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See page 24 or search for the keyword standby in Windows Help for information on power management modes.

30 Solving Problems

Page 31

Hard drive problems

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

Tools

tab.

Error-checking

, click

My Computer

Check Now

Scan for and attempt recovery of bad sectors Start

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

To ol s

, click

Options

to remove the checkmark.

, and then click

Security

CHECK THE TELEPHONE LINE CONNECTION — C

HECK THE TELEPHONE JACK — ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —

SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that you hear or feel a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on certain computers.)

Solving Problems 31

Page 32

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Click the

Click the COM port for your modem.

Click communicating with Windows.

If all commands receive responses, the modem is operating properly.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Start

button and click

Printers and Other Hardware Phone and Modem Options

Modems

Properties

tab.

, click the

Control Panel

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Click the

Select the program you want to remove.

Click the

See the program documentation for installation instructions.

drive letter :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive cannot read the disk. Insert a disk into the drive and try again.

INSERT BOOTABLE MEDIA — Insert a bootable floppy disk or CD.

NOTE: This system supports an optional USB floppy drive.

32 Solving Problems

Start

button, click

Change or Remove Program

Control Panel

, and then click

icon.

Add or Remove Programs

Page 33

NON-SYSTEM DISK ERROR — Remove the floppy disk from the drive and restart your computer.

NOTE: This system supports an optional USB floppy drive.

NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first.

OPERATING SYSTEM NOT FOUND — Contact Dell (see page 111).

Media Card Reader Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NO DRIVE LETTER IS ASSIGNED —

When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not automatically assign a drive letter to the Media Card Reader.

To manually assign a drive for the Media Card Reader:

Right-click

Select the

Right-click the corresponding drive letter in the right pane that needs to be changed.

Select

From the drop-down list, select the new drive letter assignment for the Media Card Reader.

Click OK to confirm your selection.

NOTE: The Media Card Reader appears as a mapped drive only when it is connected. Each of the four

Media Card Reader slots are mapped to a drive even if no media is installed. If you attempt to access the Media Card Reader when no media is inserted, you are prompted to insert media.

My Computer

Disk Management

Drive Letter and Paths.

and select

option.

Manage

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND

INTO THE CONNECTOR ON THE COMPUTER

Solving Problems 33

Page 34

ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Click the

Click If your IEEE 1394 device is listed, Windows recognizes the device.

IF YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see page 111).

F YOU HAVE PROBLEMS WITH A NON-DELL IEEE 1394 DEVICE — Contact the manufacturer of the

IEEE 1394 device.

Start

button and click

Printers and Other Hardware

Control Panel

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CHECK THE KEYBOARD CABLE —

• Ensure that the keyboard cable is firmly connected to the computer.

• Reconnect the keyboard cable as shown on the setup diagram for your computer.

• Check the cable connector for damaged or frayed cables.

• Remove keyboard extension cables and connect the keyboard directly to the computer.

TEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the keyboard.

RUN THE HARDWARE TROUBLESHOOTER — See page 51.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

The computer does not start up

CHECK THE DIAGNOSTIC LIGHTS — See page 45.

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL

OUTLET

34 Solving Problems

Page 35

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer responding.

Click

End Task

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

Click the

Wizard

In the welcome screen, click

Follow the instructions on the screen.

Start

button, point to

All Programs→ Accessories

, and then click

Program Compatibility

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Solving Problems 35

Page 36

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory (see page 66).

• Reseat the memory modules (see page 66) to ensure that your computer is successfully communicating with the memory.

• Run the Dell Diagnostics (see page 48).

36 Solving Problems

Page 37

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Reseat the memory modules (see page 66) to ensure that your computer is successfully communicating with the memory.

• Ensure that you are following the memory installation guidelines (see page 65).

• Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 95.

• Run the Dell Diagnostics (see page 48).

Mouse Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CLEAN THE MOUSE — See page 109.

CHECK THE MOUSE CABLE —

Check the cable connector for damaged or frayed cables.

Remove mouse extension cables, if used, and connect the mouse directly to the computer.

Reconnect the mouse cable as shown on the setup diagram for your computer.

RESTART THE COMPUTER —

Simultaneously press <Ctrl><Esc> to display the

Ty p e u, press the keyboard arrow keys to highlight

After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your computer.

Start the computer.

Start

menu.

Shut down

Tur n O f f

, and then press <Enter>.

TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.

CHECK THE MOUSE SETTINGS —

Click the

Click

Try adjusting the settings.

Start

Mouse

button, click

Control Panel

, and then click

Printers and Other Hardware

REINSTALL THE MOUSE DRIVER — See page 50.

RUN THE HARDWARE TROUBLESHOOTER — See page 51.

Solving Problems 37

Page 38

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network jack.

CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off, that indicates no network communication exists. Replace the network cable. For a description of network lights, see "Controls and Lights" on page 98.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up

your network to verify that your network settings are correct and that the network is functioning.

RUN THE HARDWARE TROUBLESHOOTER — See page 51.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights"

on page 45.

IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

38 Solving Problems

Page 39

IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.

• Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

• If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

• Ensure that the main power cable and front panel cable are securely connected to the system board (see page 64).

IF THE POWER LIGHT IS STEADY AMBER — A device might be malfunctioning or incorrectly installed.

• Ensure that the processor cable is securely connected to the system board (see page 64).

• Remove and then reinstall the memory modules (see page 66).

• Remove and then reinstall any cards (see page 68).

• Remove and then reinstall the graphics card, if applicable (see page 72).

IF THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical power, but an internal power problem might exist.

• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

• Ensure that the processor power cable is securely connected to the system board (see page 64).

ELIMINATE INTERFERENCE — Some possible causes of interference are:

• Power, keyboard, and mouse extension cables

• Too many devices on a power strip

• Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

ENSURE THAT THE PRINTER IS TURNED ON

Solving Problems 39

Page 40

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer (see page 13).

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click If the printer is listed, right-click the printer icon.

Click

port(s):

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.

Start

button, click

View installed printers or fax printers

Properties

setting is

and click the

USB

Control Panel

Ports

tab. For a USB printer, ensure that the

, and then click

Printers and Other Hardware

Print to the following

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

40 Solving Problems

Page 41

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Start

button, click

Scanners and Cameras

Control Panel

, and then click

Printers and Other Hardware

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been

listening to MP3 songs, ensure that you did not turn the player volume down or off.

CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

Solving Problems 41

Page 42

RUN THE SPEAKER DIAGNOSTICS —SEE YOUR SPEAKER DOCUMENTATION FOR MORE

INFORMATION.

REINSTALL THE SOUND DRIVER — See page 50.

RUN THE HARDWARE TROUBLESHOOTER — See page 51.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see page 57).

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Video and Monitor Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: See the monitor documentation for troubleshooting procedures.

If the screen is blank

CHECK THE MONITOR CABLE CONNECTION —

• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.

• If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective.

• Swap the computer and monitor power cables to determine if the power cable is defective.

• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)

CHECK THE MONITOR POWER LIGHT — If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

42 Solving Problems

Page 43

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE DIAGNOSTIC LIGHTS — See page 45.

If the screen is difficult to read

CHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.

MOVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.

MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.

ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click

Try different settings for

Start

Display

button, click

and click the

Screen resolution

Control Panel

Settings

tab.

, and then click

and

Color quality.

Appearance and Themes

Solving Problems 43

Page 44

44 Solving Problems

Page 45

Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel (see page 57). When the computer starts normally, the lights flash. If the computer malfunctions, the color and sequence of the lights identify the problem. After the computer completes POST, all four lights turn off before booting to the operating system.

Light Pattern Problem Description Suggested Resolution

The computer is in a normal "off" condition or a possible pre-BIOS failure has occurred.

A possible processor failure has occurred. Contact Dell (see

Plug the computer into a working electrical outlet and press the power button.

page 111

Memory modules are detected, but a memory failure has occurred.

• If you have two or more memory modules installed, remove the modules, reinstall one module (see page 66), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.

• If available, install properly working memory of the same type into your computer (see page 65).

• If the problem persists, contact Dell (see page 111).

Troubleshooting Tools 45

Page 46

Light Pattern Problem Description Suggested Resolution

A possible graphics card failure has occurred.

A possible floppy or hard drive failure has occurred.

A possible USB failure has occurred. Reinstall all USB devices, check cable

• If the computer has a graphics card, remove the card, reinstall it (see page 68), and then restart the computer.

• If the problem still exists, install a graphics card that you know works and restart the computer.

• If the problem persists or the computer has integrated graphics, contact Dell (see page 111).

Reseat all power and data cables and restart the computer.

connections, and then restart the computer.

No memory modules are detected.

Memory modules are detected, but a memory configuration or compatibility error exists.

• If available, install properly working memory of the same type into your computer (see page 65).

• If the problem persists, contact Dell (see page 111).

• Ensure that no special memory module/memory connector placement requirements exist (see page 65).

• Verify that the memory modules that you are installing are compatible with your computer (see page 65).

• If the problem persists, contact Dell (see page 111).

46 Troubleshooting Tools

Page 47

Light Pattern Problem Description Suggested Resolution

A possible expansion card failure has occurred.

Determine if a conflict exists by removing a card (not a graphics card) (see page 68) and restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see page 51).

If the problem persists, contact Dell (see page 111).

The system is operating in the quick resume mode. See "Using Intel

Viiv™ Quick Resume Technology (Optional)" on page 26 for additional information.

• Press the power button

• Move the mouse

• Press any key on the keyboard

• Press any key on the optional MCE remote control

Another failure has occurred.

• Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 64).

• If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.

• The operating system is attempting to boot from a device (such as the floppy drive or hard drive); check system setup (see page 99) to make sure the boot sequence is correct for the devices installed on your computer.

• If the problem persists, contact Dell (see page 111).

The computer is in a normal operating

None.

condition after POST.

NOTE: The computer turns off all four

diagnostic lights before booting to Windows after POST.

Troubleshooting Tools 47

Page 48

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 29 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Turn on (or restart) your computer.

When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

When the boot device list appears, highlight

When the Dell Diagnostics

Windows® desktop. Then shut down your computer (see page 55) and try again.

Main Menu

Boot to Utility Partition

appears, select the test you want to run (see

and press <Enter>.

page 48).

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to

20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes

an hour or more and requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want

to run.

Symptom Tree Lists the most common symptoms encountered and allows

you to select a test based on the symptom of the problem you are having.

Main Menu

screen appears, click the button for the

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see

48 Troubleshooting Tools

page 111

Page 49

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running the

test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

Close the test screen to return to the restart the computer, close the

Main Menu

screen. To exit the Dell Diagnostics and

screen.

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

Many drivers, such as the keyboard driver, come with your Microsoft system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Windows® operating

Troubleshooting Tools 49

Page 50

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP

Click the

Under

Click

In the

Click

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on

Start

button and click

Pick a Category

System

System Properties

Device Manager

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see page 50).

Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.

If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

Click the

Under

Click

In the

Click

Right-click the device for which the new driver was installed and click

Click the

Click

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.

Start

button and click

Pick a Category

System

System Properties

Device Manager

Drivers

tab.

Roll Back Driver

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Properties

Manually Reinstalling Drivers

After copying the driver files to your hard drive, click the

Computer

Click

Properties

50 Troubleshooting Tools

Start

button and right-click

Page 51

Click the

Double-click the type of device for which you are installing the driver.

Double-click the name of the device for which you are installing the driver.

Click the

Click

When the name of the appropriate driver appears, click

Click

Hardware

Driver

Install from a list or specific location (Advanced)

Browse

Finish

tab and click

and browse to the location to which you previously extracted the driver files.

and restart your computer.

Device Manager

Update Driver

and click

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

Click

In the

computer

Start

button and click

hardware troubleshooter

Hardware Troubleshooter

, and click

Help and Support

in the

list, click

in the

field and click the arrow to start the search.

Search Results

I need to resolve a hardware conflict on my

list.

Restoring Your Operating System

You can restore your operating system in the following ways:

• Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files.

• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

NOTE: Dell PC Restore is available only on computers purchased in certain regions.

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 11.

Troubleshooting Tools 51

Page 52

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not

work if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

Click the

Click

Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

Start

button and click

System Restore

Help and Support

If problems occur after you install a device driver, use Device Driver Rollback (see page 50) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files

and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

The

Start

button, point to

Restore my computer to an earlier time

Select a Restore Point

All Programs→

Accessories→

System Tools

is selected and click

, and then click

screen provides a calendar that allows you to see and select restore

points. All calendar dates with available restore points appear in boldface type.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Click

The

Restoration Complete

then the computer restarts.

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

52 Troubleshooting Tools

screen appears after System Restore finishes collecting data and

Page 53

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Click

Enabling System Restore

Start

button, point to

Undo my last restoration

All Programs→ Accessories→ System Tools

and click

, and then click

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

Click the

Click

Click the

Ensure that

Using Dell PC Restore by Symantec

NOTE: Dell PC Restore is available only on computers purchased in certain regions.

Start

button and click

Control Pane l

Performance and Maintenance

System

System Restore

Turn off System Restore

tab.

is unchecked.

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer

—

including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications or

drivers installed after you received your computer. If possible, back up the data before using PC Restore.

To use PC Restore:

Turn on the computer.

During the boot process, a blue bar with

Immediately upon seeing the blue bar, press <Ctrl><F11>.

www.dell.com

appears at the top of the screen.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

On the next screen that appears, click

On the next screen, click

Confirm

Restore

The restore process takes approximately 6–10 minutes to complete.

Troubleshooting Tools 53

Page 54

When prompted, click

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

When prompted, click

Finish

to reboot the computer.

Yes

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

Click

System Restore

The

After the computer restarts, click OK.

Removing Dell PC Restore

NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from

your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system.

screen appears and the computer restarts.

Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you

do not

remove PC Restore from your computer, even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating system to its original state.

To remove PC Restore:

Log on to the computer as a local administrator.

In Windows Explorer, go to

Double-click the filename

c:\dell\utilities\DSR

DSRIRRemv2.exe

NOTE: If you do not log on as a local administrator, a message appears stating that you must log on

as administrator. Click Quit, and then log on as a local administrator.

NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message

appears stating that the partition was not found. Click Quit; there is no partition to delete.

Click OK to remove the PC Restore partition on the hard drive.

Click

Yes

when a confirmation message appears.

The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive.

Right-click additional disk space is available as indicated by the increased value for

Click

Finish

Restart the computer.

54 Troubleshooting Tools

Local Disk (C)

to close the

PC Restore Removal

in Windows Explorer, click

window.

Properties

, and verify that the

Free Space

Page 55

Removing and Installing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 55 and "Before Working Inside Your Computer" on page 55.

• You have read the safety information in your Dell™

• A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn

off your computer.

Shut down the operating system:

Save and close any open files, exit any open programs, click the click

Turn Off Computer

In the

Turn off computer

The computer turns off after the operating system shutdown process finishes.

window, click

Tur n off

Product Information Guide.

Start

button, and then

Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

Removing and Installing Parts 55

Page 56

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a

card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to

servicing that is not authorized by Dell is not covered by your warranty.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable

itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside

the computer.

Turn off your computer (see page 55).

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or network cables from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

Remove the computer cover (see page 61).

NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted

metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.

56 Removing and Installing Parts

Page 57

Front and Back View of the Computer

Front View

NOTE: The front-panel door does not close when you are using certain Flash Media or IEEE 1394, USB,

or headphone connectors.

CD/DVD drive eject button

2 CD/DVD drive-activity

light

8 7

6 5

Press this button to eject a CD/DVD from the drive.

The drive activity light is on when the computer reads data from the CD or DVD drive.

1 2

Removing and Installing Parts 57

Page 58

USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks

or cameras (see "System Setup" on page 99 for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

4 IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras.

It is recommended that you use the back IEEE 1394 connector for devices that typically remain connected, such as external hard drives and other storage devices.

power button Press this button to turn on the computer.

NOTICE: To avoid losing data, do not use the power button to turn off the computer.

Instead, perform an operating system shutdown.

power light The power light illuminates and blinks or remains solid to indicate different states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving state.

• Blinking or solid amber — See "Power Problems" on page 38.

front-panel door release button

microphone connector

headphone connector

hard-drive activity light

diagnostic lights

front-panel door

Press this button to access the front-panel connectors.

Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card.

Use the green headphone connector to attach headphones and most kinds of speakers.

The hard drive activity light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as a CD player is operating.

For more information on what each diagnostic light means, see "Diagnostic Lights" on page 45.

This panel covers the CD/DVD drive, the Media Card Reader, and the optional floppy drive.

58 Removing and Installing Parts

Page 59

Back View

voltage selection switch See the safety instructions in the

Information Guide

power connector Insert the power cable.

back panel connectors Plug IEEE 1394, USB and other devices into the

appropriate connector.

card slots Access connectors for any installed PCI Express

cards.

for more information.

Removing and Installing Parts 59

Product

Page 60

12 4

3 5

10111213

link integrity light • Green — A good connection exists between a 10-Mbps network and the

computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Off — The computer is not detecting a physical connection to the network.

network adapter connector

To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network connector.

On computers with a network connector card, use the connector on the card.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A

high volume of network traffic may make this light appear to be in a steady "on" state.

modem connector Use the modem connector to connect your computer to the Internet.

surround sound connector

line-in connector Use the blue line-in connector to attach a record/playback device such as a cassette

Use the black surround sound connector to attach multichannel-capable speakers.

player, CD player, or VCR.

On computers with a sound card, use the connector on the card.

60 Removing and Installing Parts

Page 61

line-out connector Use the green line-out connector to attach headphones and most speakers with

integrated amplifiers.

On computers with a sound card, use the connector on the card.

microphone/side surround sound connector

center/LFE connector

S/PDIF connector This connector is used to transmit digital audio without going through an analog

VGA connector If your monitor has a VGA connector, plug it into the VGA connector on the

USB 2.0 connectors (5) Use the back USB connectors for devices that typically remain connected, such as

IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras.

Use the pink and silver connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card.

LFE (Low Frequency Effects) Audio channel found in digital surround sound audio schemes that carries only low frequency information of 80 Hz and below. The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound set-up.

audio conversion process.

computer.

printers and keyboards.

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Shut down the computer through the

Ensure that your computer and attached devices are turned off. If your computer and

Start

menu (see page 55).

attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or telecommunication lines from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk

top space.

Removing and Installing Parts 61

Page 62

NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the

computer or the surface on which it is resting.

Lay your computer on its side with the computer cover facing up.

Pull back the cover latch release on the top panel.

security cable slot

cover release latch

computer cover

Locate the two hinge tabs on the bottom edge of the computer.

Grip the sides of the computer cover and pivot the cover up, using the bottom hinges as leverage points.

Release the cover from the hinge tabs and set it aside in a secure location.

62 Removing and Installing Parts

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Inside View of Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

power supply and fan

CD/DVD drive

drive release latch

front-panel door

hard drive

power button

heat sink assembly

Removing and Installing Parts 63

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System Board Components

internal speaker (SPKR)

password jumper (PSWD)

processor fan connector (FAN)

floppy drive connector (DSKT)

PCI Express x16 connector (SLOT1)

PCI Express x1 connector (SLOT2)

front-panel IEEE 1394 connector (1394_FRONT)

IEEE 1394 connector (1394_CON)

network connector (NIC) and USB connectors (2) (NIC_USB1)

USB connectors (3) (USB_BACK)

Media Card Reader connector (F_USB)

processor connector (CPU)

S/PDIF audio connector (SPDIF)

modem connector

video connector (VGA)

power connector (ATXPWR1)

memory module connectors (2, 4)

memory module connectors (1, 3)

battery socket (BATTERY)

RTC reset jumper (RTCRST)

SATA connector (SATA0)

CD/DVD connector (IDE_OPT)

front-panel connector (FRONT PANEL)

modem

power connector (ATXPWR1)

line-in, line-out, microphone, center, and LFE connectors (AUDIO)

64 Removing and Installing Parts

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Memory

You can increase your computer memory by installing memory modules on the system board.

Your computer supports unbuffered, non-ECC, DDR2 memory.

NOTE: Buffered memory is not supported on this computer.

DDR2 Memory Overview

DDR2 memory modules should be installed in If the DDR2 memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance. See the label on the module to determine the module’s capacity.

NOTE: Always install DDR2 memory modules in the order indicated on the system board.

The recommended memory configurations are:

• A pair of matched memory modules installed in DIMM connectors 1 and 2 (white securing clips)

pairs of matched memory size, speed, and technology

• A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 (black securing clips)

NOTICE: Do not install ECC memory modules.

• If you install mixed pairs of DDR2 400-MHz (PC2-3200) and DDR2 533-MHz (PC2-4300) memory, the modules function at the speed of the slowest module installed.

• Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you install modules in the other connectors.

Removing and Installing Parts 65

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matched pair of memory modules in DIMM connectors 1 and 2 (white securing clips)

matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips)

NOTE: Memory purchased from Dell is covered under your computer warranty.

NOTICE: If you remove your original memory modules from the computer during a memory upgrade,

keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.

Addressing Memory With 4-GB Configurations

Your computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current operating systems, such as Microsoft space; however, the amount of memory available to the operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory.

Windows® XP, can use a maximum of 4 GB of address

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 55.

Remove the CD/DVD drive (see page 78).

Remove the optional Media Card Reader or optional floppy drive, (see page 82 or page 85) if installed.

66 Removing and Installing Parts

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Press out the securing clip at each end of the memory module connector.

memory connector closest to processor

securing clips (2)

connector

Align the notch on the bottom of the module with the crossbar in the connector.

notch

memory module

cutouts (2)

crossbar

NOTICE: To avoid damage to the memory module, press the module straight down into the connector

while you apply equal force to each end of the module.

Insert the module into the connector until the module snaps into position.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

Removing and Installing Parts 67

Page 68

Replace the computer cover, (see page 93).

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

Right-click the

Click the

To verify that the memory is installed correctly, check the amount of memory (RAM) listed.

My Computer

General

tab.

icon and click

Properties

Removing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 55.

Press out the securing clip at each end of the memory module connector.

Grasp the module and pull up.

If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.

Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

68 Removing and Installing Parts

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Your Dell™ computer provides the following slots for PCI Express cards:

• One PCI Express x16 card slot

• One PCI Express x1 card slot

NOTE: The slots for the PCI Express x16 and PCI Express x1 cards are half-height slots.

PCI Express x16 card

PCI Express x16 card slot

PCI Express x1 card

PCI Express x1 card slot

If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 72.

If you are replacing a card, remove the current driver for the card from the operating system.

Installing a PCI Express Card

Follow the procedures in "Before You Begin" on page 55.

Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is attached, it will remain in the open position.

Removing and Installing Parts 69

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PCI Express card

edge connector

retention arm tab

securing slot

securing tab

If you are installing a new card, remove the filler bracket to create a card-slot opening. Then

card connector

continue with step 5.

If you are replacing a card that is already installed in the computer, remove the card.

If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.

Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.

CAUTION: Some network adapters automatically start the computer when they are connected to a

network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

If you are installing the card into the x16 card connector, position the card so the securing slot is aligned with the securing tab, and gently pull the securing tab.

70 Removing and Installing Parts

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Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

card not fully seated

card fully seated

Before you close the card retention door, ensure that:

bracket within slot

bracket caught outside of slot

• The tops of all cards and filler brackets are flush with the alignment bar.

• The notch in the top of the card or filler bracket fits around the alignment guide.

Removing and Installing Parts 71

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Close the card retention door by snapping it into place.

retention arm

PCI Express card

edge connector

card connector

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent

the computer cover from closing properly or cause damage to the equipment.

Connect any cables that should be attached to the card.

See the documentation that came with the card for information about the card’s cable connections.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Replace the computer cover (see page 93), reconnect the computer and devices to electrical outlets, and then turn them on.

Install any drivers required for the card as described in the card documentation.

Removing a PCI Express Card

Follow the procedures in "Before You Begin" on page 55.

If necessary, disconnect any cables connected to the card.

Gently pull back the securing tab, grasp the card by its top corners, and then ease it out of its connector.

72 Removing and Installing Parts

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If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification

of the computer. The brackets also keep dust and dirt out of your computer.

Replace the computer cover (see page 93), reconnect the computer and devices to electrical outlets, and then turn them on.

Uninstall the card’s driver.

Drives

Your computer supports a combination of these devices:

• One serial ATA drive

• One FlexBay drive (optional floppy drive or Media Card Reader)

• One CD or DVD drive

CD/DVD drive

FlexBay for optional floppy drive or Media Card Reader (under CD/DVD drive)

hard drive

Connect a CD or DVD drive to the connector labeled "IDE_OPT" on the system board. A serial ATA hard drive should be connected to the connector labeled "SATA0" on the system board.

Connecting Drive Cables

When you install a drive, you connect two cables—a DC power cable and a data cable—or a single interface cable to the back of the drive and to the system board.

Removing and Installing Parts 73

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Drive Interface Connectors

Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Serial ATA cables go to the pin-1 end of the connector. The pin-1 end of a connector on a board or a card is usually indicated by a silk-screened “1” printed directly on the board or card.

NOTICE: When you connect an IDE interface cable, do not place the colored stripe away from pin 1 of

the connector. Reversing the cable prevents the drive from operating and could damage the controller, the drive, or both.

Serial ATA Connector

interface cable

interface connector

Power Cable Connector

To connect a drive using the power cable, locate the power input connector on the system board.

Connecting and Disconnecting Drive Cables

When removing an IDE drive data cable

detaches.

When connecting and disconnecting a serial ATA data cable

each end.

74 Removing and Installing Parts

power input connector

power cable connector

, grasp the colored pull-tab and pull until the connector

, hold the cable by the black connector at

Page 75

Like IDE connectors, the serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.

Hard Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before removing the cover.

NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a

surface, such as a foam pad, that will sufficiently cushion it.

NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before

you begin this procedure.

Check the documentation for the drive to verify that it is configured for your computer.

Removing and Installing Parts 75

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Removing a Hard Drive

Follow the procedures in "Before You Begin" on page 55.

Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer.

tabs (2)

hard drive

Disconnect the power and hard-drive cable from the drive.

76 Removing and Installing Parts

power cable

serial ATA data cable

Page 77

Installing a Hard Drive

Unpack the replacement hard drive, and prepare it for installation.

Check the documentation for the drive to verify that it is configured for your computer.

NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the

bracket from the old drive by unsnapping it from the drive. Snap the bracket onto the new drive.

tabs (2)

drive

drive bracket

Connect the power and hard-drive cables to the drive.

power cable

serial ATA data cable

Check all connectors to be certain that they are properly cabled and firmly seated.

Removing and Installing Parts 77

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Gently slide the drive into place until you hear a click or feel the drive securely installed.

tabs (2)

hard drive

Replace the computer cover (page 93).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

CD/DVD Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

Removing a CD/DVD Drive

Follow the procedures in "Before You Begin" on page 55.

NOTICE: Do not pull the drive out of the computer by the interface cable. Doing so may cause damage to

cables and the cable connectors.

Pull up on the drive release latch and slide the drive towards the back of the computer.

Carefully, so as not to damage the attached interface cable, lift the drive away from the computer.

78 Removing and Installing Parts

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CD/DVD drive

drive release latch

NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed

from the drive.

Disconnect the interface cable from the interface cable connector on the system board (see page 64).

interface cable

interface cable connector

Removing and Installing Parts 79

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Installing a CD/DVD Drive

Unpack the drive and prepare it for installation.

Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.

Connect the interface cable to the interface cable connector on the system board. See "System Board Components" on page 64.

interface cable

interface cable connector

Slide the drive into place.

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Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.

Replace the computer cover (see page 93).

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 99) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 48).

Drive

option.

Media Card Reader

For information about using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 14.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Removing and Installing Parts 81

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Removing a Media Card Reader

Follow the procedures in "Before You Begin" on page 55.

Remove the CD/DVD drive (see page 78).

Remove the hard drive (see page 76).

Disconnect the interface cable from the back of the Media Card Reader and from the Media Card Reader connector on the system board (see page 64).

interface cable

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Pull up on the drive release latch and slide the Media Card Reader towards the back of the computer. Then, lift to remove the drive from the computer.

Media Card Reader

drive release latch

Installing a Media Card Reader

Follow the procedures in "Before You Begin" on page 55.

Remove the Media Card Reader from its packaging.

Removing and Installing Parts 83

Page 84

Slide the drive into place until you hear a click or feel the drive securely installed.

Connect the interface cable to the back of the Media Card Reader and to the Media Card Reader connector on the system board.

84 Removing and Installing Parts

interface cable

Page 85

Replace the CD/DVD drive (see page 80).

Replace the hard drive (see page 77).

Replace the computer cover (see page 93).

NOTICE: To connect a network cable, first plug the cable in to the network device and then plug it in to

the computer.

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 99) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 48).

Drive

option.

Floppy Drive (Optional)

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before removing the cover.

Removing a Floppy Drive

Follow the procedures in "Before You Begin" on page 55.

Remove the CD/DVD drive (see page 78).

Pull up on the drive release latch and slide the drive toward the back of the computer.

Carefully, so as not to damage the attached interface cable, lift the drive away from the computer.

Removing and Installing Parts 85

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floppy drive

drive release latch

Disconnect the interface cable from the system board (see page 64).

NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed

from the drive.

cable release tab

interface cable edge connector

86 Removing and Installing Parts

interface cable

Page 87

Installing a Floppy Drive

NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed

from the drive.

Follow the procedures in "Before You Begin" on page 55.

Gently slide the drive into place until you hear a click or feel the drive securely installed.

Attach the interface cable to the system board (see page 64).

Removing and Installing Parts 87

Page 88

cable release tab

Check all cable connections, and fold cables out of the way to provide airflow for the fan and

interface cable edge connector

interface cable

cooling vents.

Replace the CD/DVD drive (see page 80).

Replace the computer cover (see page 93).

NOTICE: To connect a network cable, first plug the cable in to the network device and then plug it in to

the computer.

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 99) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 48).

88 Removing and Installing Parts

Diskette Drive

option.

Page 89

Modem

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network

cables from your computer.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Replacing the Modem

Follow the procedures in "Before You Begin" on page 55.

NOTE: For easier access to the modem, it may be necessary to remove the power cable from the power

connector on the system board.

screws (2)

modem cable

modem

pull tab

Removing and Installing Parts 89

Page 90

Remove the existing modem:

Disconnect the modem cable from the modem.

Use a small Phillips screwdriver to remove the two screws securing the modem to the system board, and set the screws aside.

Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board.

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Install the new modem:

Align the modem with the screw holes and press the modem into the connector on the system board.

Connect the modem cable to the modem.

Use a Phillips screwdriver to replace and tighten the two screws that secure the modem to the system board.

Replace the computer cover (see page 93).

Replacing the External Modem Connector

Follow the procedures in "Before You Begin" on page 55.

Remove the modem cable from the modem.

Remove the existing modem (see page 89).

NOTE: Note the routing of the modem cable as you remove the modem. You must route the cable

properly when you replace the modem to prevent the cable from being pinched or crimped.

Remove the modem cable from the modem.

Remove the external modem connector:

Remove the screw that secures the external modem connector.

Slide the external modem connector away from the slot that holds the modem connector in place.

Lift the modem cable and connector from the computer.

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To install a new modem cable and external modem connector:

Attach the modem cable to the external modem connector.

Align the external connector with the slot on the back on the computer.

Replace the screw that secures the external modem connector in place.

Carefully route the cable wire and re-connect the modem cable to the modem.

Replace the computer cover (see page 93).

screw (from the back of the computer)

external modem connector

Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

Removing and Installing Parts 91

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CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the

same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Replacing the Battery

NOTE: For information regarding the type of coin-cell battery, see "Power" on page 98.

Record all the screens in system setup (see page 99) so that you can restore the correct settings in step 9.

Follow the procedures in "Before You Begin" on page 55.

Remove the computer cover (see page 61).

Locate the battery socket (see page 64).

NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system

board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.

Remove the system battery.

Press the battery release lever to raise the battery up at a slight angle.

While supporting the battery connector, pry the battery up out of its securing tabs.

battery (positive side)

battery release lever

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while

installing or removing a battery.

Hold the battery with the "+" facing up, and press the battery straight down into the connector until it snaps into place.

Replace the computer cover (see page 93).

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

Enter system setup (see page 99) and restore the settings you recorded in step 1.

92 Removing and Installing Parts

Page 93

Properly dispose of the old battery. See the

Product Information Guide

for battery disposal

information.

Replacing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Ensure that all cables are connected, and fold cables out of the way.

Gently pull the power cables toward you so that they do not get caught underneath the drives.

Ensure that no tools or extra parts are left inside the computer.

Install the cover:

Align the bottom of the cover with the tabs located along the bottom of edge of the computer.

Using the tabs as leverage, rotate the cover downward.

Snap the cover into place by pulling back on the cover release latch, and then releasing the latch when the cover is properly seated.

Ensure that the cover is seated correctly before moving the computer to the upright position.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

Removing and Installing Parts 93

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94 Removing and Installing Parts

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Appendix

Specifications

Processor

Processor types

Level 1 (L1) cache 16 KB for

Level 2 (L2) cache 1 MB for Pentium 4 5XXX processors

Memory

Type 400-MHz and 533-MHz DDR2 unbuffered SDRAM

Memory connectors four

Memory capacities 256-MB, 512-MB, 1-GB, or 2-GB non-ECC

Minimum memory 256 MB

Maximum memory 4 GB

BIOS address F0000h

Intel® Pentium® 4 5XXX and 6XXX processors with Hyper- Threading technology

Pentium D 8XXX dual core processors (no Hyper-Threading)

Intel Celeron

D processors

2 x 16 KB for Pentium D 8XXX dual core processors

2 MB for Pentium 4 6XXX processors

2 x 1 MB for Pentium D 8XXX processors

128 KB for Celeron D processors

(depending on your computer configuration) pipelined-burst, eight-way set associative, write-back SRAM

D processors

Pentium 4 5XXX and 6XXX processors and Celeron

NOTE: See "Addressing Memory With 4-GB Configurations" on

page 66 to verify the amount of memory available to the operating system.

Appendix 95

Page 96

Computer Information

Chipset Intel 945G Express

DMA channels eight

Interrupt levels 24

BIOS chip (NVRAM) 4 Mb

NIC integrated network interface capable of 10/100-Mbps

communication

System clock 800-MHz data rate

Video

Type Intel integrated Graphics Media Accelerator (GMA) 950

Audio

Type Sigmatel STAC9220

Expansion Bus

Bus type PCI Express x1 and x16

Bus speed

PCI Express:

connector one x1

connector size 36 pins

connector data width (maximum) one PCI Express lane

PCI Express:

x1 slot bidirectional speed: 500 MB/s x16 slot bidirectional speed: 8 GB/sec

PCI Express:

connector one x16

connector size 164 pins

connector data width (maximum) 16 PCI Express lanes

Drives

Externally accessible one slimline 3.5-inch media bay

Available devices Serial ATA drive, USB memory devices, CD drive, DVD drive,

Internally accessible one bay for 1-inch high hard drive

96 Appendix

one slimline 5.25-inch drive bay

DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and Media Card Reader

Page 97

Connectors

External connectors:

IEEE 1394 one 6-pin powered back-panel connector

one 6-pin powered front-panel connector

Video 15-hole D-SUB connector

USB two front-panel and five back-panel USB 2.0–compliant connectors

Audio

Network adapter RJ45 connector

Modem RJ11 (MDC 1.5) connector

System board connectors:

IDE drive

Serial ATA

Fan

PCI Express x1

PCI Express x16

USB

MDC

Floppy connector

Front panel

Power

Processor power

IEEE 1394

five back-panel connectors for line-in, line-out, rear-surround sound, microphone or side-surround sound, and center/Low Frequency Effects (LFE) channel

back-panel S/PDIF connector

front-panel miniature headphone connector for line-out

front-panel microphone connector

one 50-pin connector

one 7-pin connector

one 5-pin connector

36-pin connector

164-pin connector

8-pin header for optional Media Card Reader (3.5-inch bay device)

one 12-pin connector

one 26-pin connector

one 40-pin header

one 2 x 22 connector

one 2 x 2 connector

one 2 x 5 header — always connected by cable to the front panel; supports front-panel IEEE1394 port

Appendix 97

Page 98

Controls and Lights

Power control push button

Power light green light — Blinking green in sleep state; solid green for power-on

state.

amber light — Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" on page 38).

Hard-drive access light green

Link integrity light (on integrated network adapter)

Activity light (on integrated network adapter)

Diagnostic lights four lights on the front panel (See "Diagnostic Lights" on page 45 for

Standby power light AUX_PWR on the system board

Activity light (optional Media Card Reader)

Power

DC power supply:

Wa t t ag e

Heat dissipation 939 BTU/hr

green light — A good connection exists between a 10-Mbps network and the computer.

orange light — A good connection exists between a 100-Mbps network and the computer.

off (no light) — The computer is not detecting a physical connection to the network.

yellow blinking light

an explanation of the diagnostic light codes.)

green blinking light

275 W

NOTE: Heat dissipation is calculated based upon the power supply

wattage rating.

Voltage (See the safety instructions in the

Product Information Guide

for important voltage setting information.)

Backup battery 3-V CR2032 lithium coin cell

manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz

98 Appendix

Page 99

Physical

Height

Width

Depth

We ig ht

Environmental

Temperature:

Operating 10° to 35°C (50° to 95°F)

Storage –40° to 65°C (–40° to 149°F)

Relative humidity 20% to 80% (noncondensing)

Maximum vibration:

Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min

Storage 0.5 G at 3 to 200 Hz at 1 octave/min

Maximum shock:

Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec

Storage 27-G faired square wave with a velocity change of 508 cm/sec

Altitude:

Operating –15.2 to 3048 m (–50 to 10,000 ft)

Storage –15.2 to 10,668 m (–50 to 35,000 ft)

31.8 cm (12.5 inches)

9.4 cm (3.7 inches)

36.8 cm (14.5 inches)

6.89 kg (15.2 lb)

(20 inches/sec)

(200 inches/sec)

System Setup

Overview

Use system setup as follows:

• To change the system configuration information after you add, change, or remove any hardware in your computer

• To set or change a user-selectable option such as the user password

• To read the current amount of memory or set the type of hard drive installed

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Before you use system setup, it is recommended that you write down the system setup screen information for future reference.

NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain

changes can make your computer work incorrectly.

Entering System Setup

Turn on (or restart) your computer.

When the blue DELL™ logo appears, press <F2> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Computer" on page 55) and try again.

System Setup Screens

The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions.

Windows® desktop. Then shut down your computer (see "Turning Off Your

100 Appendix