Dell 1955 User Manual

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Dell™ PowerEdge™ 1955 Systems

Hardware Owners Manual

www.dell.com | support.dell.com

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault,

PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, Xeon, and Celer on are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

January 2006

Page 3

1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Overview

System Status Features

Server Module Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using USB Diskette or USB CD Drives

Hard-Drive Features

Back-Panel Features

Power Supply Indicator Fan Module Indicators

KVM Modules

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avocent Analog KVM Switch Module Avocent Digital Access KVM Switch Module

DRAC/MC Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Important I/O Configuration Considerations DRAC/MC Firmware Requirements

I/O Connectivity

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Guidelines for Installing Connectivity Modules PowerConnect 5316M Ethernet Switch Module Fibre Channel Pass-Through Module Fibre Channel Switch Module Infiniband Pass-through Module

. . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . 32

Gb Ethernet Pass-through Module

. . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . 33

Server Module Messages

Warning Messages

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents 3

Page 4

2 Using the System Setup Program . . . . . . . . . . . . . . . . . . 43

Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 43

Responding to Error Messages Using the System Setup Program

. . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . 44

System Setup Options

Main Screen Memory Information Screen CPU Information Screen Integrated Devices Screen Serial Communication Screen System Security Screen Exit Screen

System and Setup Password Features

Using the System Password Using the Setup Password

Disabling a Forgotten Password

Acquiring the asset.com Utility

Baseboard Management Controller Configuration

Entering the BMC Setup Module BMC Setup Module Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . 55

3 Installing System Options . . . . . . . . . . . . . . . . . . . . . . . . 57

Power Supply Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

System Power Guidelines Removing a Power Supply Module Installing a Power Supply Module

. . . . . . . . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . . . . 59

4 Contents

Fan Modules

DRAC/MC Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Removing a Fan Installing a Fan

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing a DRAC/MC Module Installing a DRAC/MC Module

. . . . . . . . . . . . . . . . . . . . . . . 62

Important I/O Configuration Considerations DRAC/MC Firmware Requirements

. . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . 63

Page 5

KVM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing a KVM Module Installing a KVM Module

. . . . . . . . . . . . . . . . . . . . . . . . . . 63

Tiering an Avocent Analog KVM Switch or Avocent Digital Access KVM Switch From a Analog KVM Switch

Tiering an Avocent Analog KVM Switch From a Dell Console Switch

. . . . . . . . . . . . . 65

. . . 68

Tiering an Avocent Digital Access KVM Switch From a Dell Console Switch

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chassis I/O Module

I/O Module Placements Installing an I/O Module

Server Modules

Removing a Server Module Installing a Server Module Opening the Server Module Closing the Server Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing and Installing Server Module Components

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

General Memory Module Installation Guidelines Memory Sparing Memory Mirroring Sample Memory Configurations I/O Module Daughter Card Activating the Integrated NIC TOE Processors Server Module Battery Hard Drives Removing a Hard Drive Configuring the Boot Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . . . . . . . . . . 88

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . . . . . 91

Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Drive Carrier

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . 77

. . . . . . . . . . . . . 78

. . . . . . . . . . . . . 91

Back-Panel Module Cage Assembly (Service-Only Procedure)

Removing the Back-Panel Module Cage Assembly Installing the Back-Panel Module Cage Assembly

Chassis Control Panel Assembly (Service-Only Procedure)

Removing the Chassis Control Panel Installing the Chassis Control Panel

. . . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . . . . . . . . 95

. . . . . . . . . . . . 92

. . . . . . . . . . . . . 93

. . . . . . . . . . 94

. . . . . . . . 92

Contents 5

Page 6

Server Module Control Panel Assembly (Service-Only Procedure) . . . . . . 96

Removing the Server Module Control Panel Installing the Server Module Control Panel

. . . . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . . . 97

System Board (Service-Only Procedure)

Removing the System Board Installing the System Board

. . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . . . . . . . . . . 99

4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . 101

Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . 101

Start-Up Routine

Checking the Equipment

Troubleshooting External Connections

Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting USB Devices

Responding to a Systems Management Alert Message

Troubleshooting a Wet System

Troubleshooting a Damaged System

Troubleshooting System Components

Troubleshooting Power Supply Modules Troubleshooting Fan Modules Troubleshooting the DRAC/MC Module Troubleshooting a Network Switch Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . 102

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. . . . . . . . . . . . . . . . . . . . . . 103

. . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . . 105

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. . . . . . . . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . . . 107

. . . . . . . . . . . . . . . . . . . . . 107

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. . . . . . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . 110

6 Contents

Troubleshooting Server Module Components

Inside the Server Module

. . . . . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting Server Module Memory Troubleshooting Hard Drives Troubleshooting Microprocessors

. . . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . . . . . . . . . . . . 114

Troubleshooting the Server Module Board Troubleshooting the Server Module Battery

. . . . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . 112

. . . . . . . . . . . . . . . . 114

. . . . . . . . . . . . . . . 115

Page 7

5 Running System Diagnostics. . . . . . . . . . . . . . . . . . . . . 117

Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 117

System Diagnostics Features

When to Use the System Diagnostics

Running the System Diagnostics

From the Utility Partition From a USB Flash Drive

System Diagnostics Testing Options

Using the Advanced Testing Options

Error Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

. . . . . . . . . . . . . . . . . . . . . . . . . 117

. . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . . . . . . . . . . 119

. . . . . . . . . . . . . . . . . . . . . 119

6 DIP Switch Settings and Connectors . . . . . . . . . . . . . . . 121

DIP Switch Settings—A General Explanation . . . . . . . . . . . . . . . . 121

DIP Switches

Server Module Board DIP Switch

Server Module Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

. . . . . . . . . . . . . . . . . . . . . . . 122

. . . . . . . . . . . . . . . . . . . . . . . 123

. . . . . . . . . . . . . . . . . . . . . . . . 126

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Online Services AutoTech Service Automated Order-Status Service Technical Support Service

Dell Enterprise Training and Certification

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

. . . . . . . . . . . . . . . . . . . . . 128

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. . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . 129

Contents 7

Page 8

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Index

8 Contents

Page 9

About Your System

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty

information may be included within this document or as a separate document.

• The

• The Dell Remote Access Controller/Modular Chassis User’s Guide provides detailed information

• CDs included with your system provide documentation and tools for configuring and managing

• Systems management software documentation describes the features, requirements, installation,

• Operating system documentation describes how to install (if necessary), configure, and use the

• Documentation for any components you purchased separately provides information to configure

• Updates are sometimes included with the system to describe changes to the system, software,

Rack Installation Guide

describes how to install your system into a rack.

Getting Started Guide

technical specifications.

Configuration Guide

other modular components in your system

Dell OpenManage Baseboard Management Controller User’s Guide

information on using the Baseboard Management Controller (BMC).

on using the remote management features of the system.

your system.

and basic operation of the software.

operating system software.

and install these options.

and/or documentation.

Rack Installation Instructions

provides an overview of system features, setting up your system, and

provides information

on initial configuration of the server modules and

included with your rack solution

provides detailed

NOTE: Always check for updates on support.dell.com and read the updates first because they often

supersede information in other documents.

• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

About Your System 9

Page 10

System Overview

Your system can include up to ten server modules (or blades) (see Figure 1-1). Each server module functions as an individual server encompassing up to two microprocessors, up to two hot-pluggable hard drives, and up to eight memory modules. To function as a system, a server module is inserted into a chassis that supports power supplies, fan modules, a management module (Dell Controller/Modular Chassis [DRAC/MC]), a KVM switch module, and at least one I/O module for network connectivity. The power supplies, fans, DRAC/MC, and I/O modules are shared resources of the server modules in the chassis. In addition, your system may also ship with an optional external USB diskette drive and an optional external USB CD drive, which you can use to set up and configure the server modules.

NOTE: To ensure proper operation and cooling, all bays must be populated at all times with either a server module

or with a blank.

Figure 1-1. Server Modules

12345678910

™

Remote Access

This section describes the major hardware and software features of your system and provides information about the indicators on the system's front and back panels. It also provides information about other documents you may need when setting up your system and how to obtain technical assistance.

System Status Features

The chassis has front-panel control features including power and identification buttons and indicators (see Figure 1-2). Press the power button to turn on the system; press and hold the power button to turn off the system. Pressing the identification button activates the identification indicator on both the front and back (on the KVM module) of the system. Table 1-1 shows the status features.

10 About Your System

Page 11

Figure 1-2. Front-Panel Control and Indicators

1 system power indicator 2 system power button 3 identification indicator

4 identification button

Table 1-1. System Status Features

Indicator Type Icon Indicator Indicator Code

System power button

N/A None Turns the system on and off. Press to turn on the system.

Press and hold 10 seconds to turn off the system.

NOTE: The system power button controls power to all of the

server modules and I/O modules in the chassis.

System power indicator

Identification button

N/A None Turns on the identification indicators on both the front and

Off System does not have power.

Green System power is on.

Amber System is plugged in but is not turned on.

back (on the KVM switch module) of the chassis.

About Your System 11

Page 12

Table 1-1. System Status Features (continued)

Indicator Type Icon Indicator Indicator Code

Identification indicator

Off Chassis is not being identified. This is the default.

Amber, slow blinking

Amber, fast blinking

Chassis is being identified. Either the front or back identification button has been pressed. This indicator can be turned off by pressing the identification button.

System error. Will stop blinking when the error is resolved.

Server Module Features

Each server module has one power button and one KVM module selection button on the front (see Figure 1-3). The indicators include a power indicator, network link indicators, and a KVM module indicator. The server module also has a custom port on the front of the module. Use the custom cable included with your system to connect this port to two USB devices (for example, USB diskette drive, USB CD drive, USB mouse) and to video.

NOTE: The USB devices can only be connected by using the custom cable supplied with the system.

12 About Your System

Page 13

Figure 1-3. Server Module Indicators

1 server module power indicator 2 server module power button 3 KVM selection indicator

4 KVM selection button 5 daughter card status indicator 6 Ethernet network indicator

7 custom port (with custom

cable - USB [2] and video)

About Your System 13

Page 14

Table 1-2 provides information about the status indicators.

Table 1-2. Server Module Features and Indicators

Indicator Icon Activity Indicator Indicator Code

Server module power indicator

Server module power button

N/A None Turns server module power off and on.

Off Power is not available to the server module, the server

module is not turned on, or the server module is installed incorrectly. For detailed information on installing a server module, see "Server Modules" on page 73.

Green The module is turned on.

Green blinking fast The module power is on and there is a fault with the server

module.

Green blinking slowly The module power is on and the server module is being

remotely identified via the DRAC/MC.

Amber The module power is off, but the system power is on.

Amber blinking slowly The module power is off and the server module is being

remotely identified via the DRAC/MC.

Amber blinking fast The module power is off and there is a fault with the server

module.

• If you turn off the module using the power button and the module is running an ACPI-compliant operating system, the module can perform an orderly shutdown before the power is turned off.

• If the module is not running an ACPI-compliant operating system, power is turned off immediately after the power button is pressed.

• Press and hold the button to turn off the server module immediately.

The button is enabled in the System Setup program. When disabled, you can only use the button to turn on the server module.

14 About Your System

Page 15

Table 1-2. Server Module Features and Indicators (continued)

Indicator Icon Activity Indicator Indicator Code

KVM selection indicator

KVM selection button

Daughter card status indicator (Infiniband card installed)

Daughter card status indicator (Fibre channel daughter card installed)

Daughter card status indicator (Gb Ethernet daughter card installed)

Daughter card status indicator (TOE NIC daughter card installed)

N/A None Selects the server module for use with the KVM located on

I/O Off Daughter card is not installed.

Off The server module is not selected by the KVM.

Green The server module is selected for the KVM.

Amber blinking The server module is not selected by the KVM and a power

fault exists.

Green/amber blinking The server module is selected for the KVM and a power fault

exists.

the back of the system. See "Avocent Analog KVM Switch Module" on page 22 for information on selecting a server module by using the keyboard.

Green Infiniband daughter card is installed, but no traffic is

detected.

Green blinking Infiniband daughter card is present and data transfers are

occurring.

Green A link exists.

Green blinking Fibre channel daughter-card data transfers are occurring.

Green A link exists.

Green blinking Gb Ethernet daughter-card data transfers are occurring.

Green A link exists.

Green blinking TOE NIC daughter card is installed and data transfers are

occurring.

About Your System 15

Page 16

Table 1-2. Server Module Features and Indicators (continued)

Indicator Icon Activity Indicator Indicator Code

Network indicators Off Indicates that the server module does not have a link to the

Ethernet switch or pass-through module.

Green on Indicates that the server module has a valid link to the

network switch module.

Green blinking Indicates network activity between the server module and

the network switch module.

NOTE: External network activity is not reported by this

indicator.

NOTE: This network indicator may also blink green due to

systems management activity if you use the integrated NIC to remotely access your system’s Baseboard Management Controller (BMC). See "Baseboard Management Controller Configuration" on page 54.

USB/video connector

None Use the custom cable to connect external USB devices and

video to the server module.

Using USB Diskette or USB CD Drives

Each server module has a USB port on the front of the server module which allows you to connect a custom cable for a diskette drive or USB CD drive. The USB drives are used to configure the server module.

NOTICE: The system supports only Dell-branded USB 1.1 or USB 2.0 drives. The drive must be horizontal and level

to operate properly.

NOTE: If the drive must be designated as the boot drive, connect the USB drive, restart the system, then enter the

System Setup Program and set the drive as first in the boot sequence (see "Using the System Setup Program" on page 43). The USB device will be displayed in the boot order setup screen only if it is attached to the system before you run the System Setup program.

Hard-Drive Features

Each server module supports one or two hot-pluggable SAS hard drives, or one or two hot-pluggable SATA hard drives. See Figure 1-4 and Table 1-3 for information on the hard-drive indicators. Different patterns are displayed as drive events occur in the system.

NOTICE: Each server module must have a hard drive or a hard-drive blank installed in each hard-drive bay.

NOTICE: You cannot install a SAS drive and a SATA drive within a given server module (blade). However, you can

install server modules (blades) with SAS drives and server modules with SATA drives in the same server enclosure.

16 About Your System

Page 17

Figure 1-4. Hard-Drive Features and Indicators

1 drive activity indicator 2 drive status indicator

NOTE: The hard-drive status indicator is only functional for RAID hard drive configurations.

For non-RAID configurations, only the drive-activity indicator is active.

Table 1-3. Hard-Drive Status Indicator Patterns (RAID Configurations Only)

Status Indicator State Indicator Code

Off

Green Drive is online.

Green, blinking slowly Drive is rebuilding.

Green, blinking quickly Drive is being identified.

Amber Drive has failed or has an error. See "Troubleshooting Hard

Amber blinking slowly, green blinking slowly, then off

• Drive is ready for removal.

• Drive bay is empty.

• Power is off to the server module.

Drives" on page 113.

The drive has reported a predictive failure event, and should be replaced.

About Your System 17

Page 18

Back-Panel Features

The back of the chassis supports four I/O module bays, the DRAC/MC, fan modules, and power supply modules. Figure 1-5 shows a sample configuration and the numbering for the bays. Table 1-4 provides information about the back-panel features.

Figure 1-5. Back-Panel Features

1 I/O bay 2 2 fan modules (2) 3 PowerConnect 5316M

4 I/O bay 1 5 Fibre Channel pass-through

7 KVM module 8 DRAC/MC module 9 power supply modules (4)

10 blanks (2) 11 I/O bay 4 12 blanks (2)

module

Ethernet switch module

6 I/O bay 3

18 About Your System

Page 19

Table 1-4. Back-Panel Features and Indicators

Component Indicator Description

Power supply modules Provide information about power status (see "Power Supply Indicator Codes" on

page 20).

Fan modules Provide information about status of the system fans (see "Fan Module Indicators"

on page 21).

KVM module Provides information about the KVM module (see "KVM Modules" on page 22).

DRAC/MC module Provides information about system status, system management status, and port

status (see "DRAC/MC Module" on page 26).

PowerConnect™ 5316M Ethernet switch module

Fibre Channel pass-through module

Fibre Channel switch module Provides information about the Fibre Channel network status (see "Fibre

Infiniband pass-through module

Gb pass-through module Provides information about the network status (see "Gb Ethernet Pass-through

Provides information about the 10/100/1000 BASE-T network status (see "PowerConnect 5316M Ethernet Switch Module" on page 29).

Provides information about the Fibre Channel network status (see "Fibre Channel Pass-Through Module" on page 31).

Channel Switch Module" on page 32).

Provides information about the Infiniband network status (see "Infiniband Passthrough Module" on page 32).

Module" on page 33).

Power Supply Indicator

Each hot-pluggable power supply has indicators that provide information about power status, fault, and the presence of AC power (see Figure 1-6). Table 1-5 lists the power supply indicator codes.

NOTE: Only 2100-W power supply modules are supported on your system. The 2100-W power supply modules

require 180–240 V input from a PDU capable of providing AC current up to 29.2 A at 180 V input. If the power supply modules are plugged into 110-V electrical outlets, the system will not power up.

About Your System 19

Page 20

Figure 1-6. Power Supply Indicators

1 fault indicator 2 AC power present indicator 3 DC power indicator

Table 1-5. Power Supply Indicator Codes

Indicator Icon Activity

Indicator

DC power indicator Green The power supply is operational.

Fault indicator Amber The power supply is in a fault condition. The fault

AC power present indicator

Green AC power is present at the power supply and the system

Indicator Code

condition can result from either a failed power supply or a failed fan within the power supply. See "Power Supply Modules" on page 58.

is connected to an AC power source.

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Page 21

Fan Module Indicators

Each hot-pluggable fan module contains two redundant fans (see Figure 1-7). Table 1-6 lists the fan indicator codes.

Figure 1-7. Fan Module Indicators

1 fan 1 fault indicator 2 fan 1 present indicator 3 fan 2 present indicator

4 fan 2 fault indicator

Table 1-6. Fan Module Indicator Codes

Indicator Activity Indicator Indicator Code

Fan 1 present indicator Off Fan 1 is not installed.

Green Fan 1 is installed.

Fan 1 fault indicator Off Fan 1 is operating normally.

Amber Fan 1 has failed. See "Fan Modules" on page 59.

Fan 2 present indicator Off Fan 2 is not installed.

Green Fan 2 is installed.

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Table 1-6. Fan Module Indicator Codes (continued)

Indicator Activity Indicator Indicator Code

Fan 2 fault indicator Off Fan 2 is operating normally.

Amber Fan 2 has failed. See "Fan Modules" on page 59.

KVM Modules

Your system includes one of the KVM modules described in this section:

• Avocent Analog KVM switch module (standard)

• Avocent Digital Access KVM switch module (optional)

NOTE: Earlier versions of KVM modules are not supported on your system.

Avocent Analog KVM Switch Module

The Avocent Analog KVM switch module provides a custom connection for a keyboard, video (monitor), and mouse to monitor a server module. (You must use the custom cable provided with your system to connect the KVM to the external devices.)

NOTE: Your system has two custom cables—one that connects to the front of the server module to connect two

USB devices and video, and a second cable that connects to the KVM to provide two PS/2 connections and a video connection. The cables are not interchangeable. It is recommended that you keep these custom cables available.

The switch module also provides an Analog Console Interface (ACI) port, which allows you to connect a server module via Cat5 cabling to an external device such as the Dell 2161DS Digital console switch or Dell 180AS/2160AS analog console switches, without the need for a Server Interface Pod (SIP.)

NOTE: Although the ACI port is an RJ-45 connector and uses Cat5 cabling, it is not an Ethernet network interface

port. It is only used for connection to external KVM switches with Analog Rack Interface (ARI) ports.

NOTE: The ACI port can only be used to connect to ARI ports on Dell console switches. To connect to other types or

brands of switches, including Avocent switches, you must connect to the switch’s PS2 and video ports using the proprietary dongle provided with that switch.

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Figure 1-8 shows the external features on the Avocent Analog KVM switch module.

Figure 1-8. Avocent Analog KVM Switch Module

1 ACI port 2 custom connector for custom

cable (PS/2 [2] and video)

4 power indicator

3 identification indicator

The Avocent Analog KVM switch module also includes an identification indicator (see Figure 1-8). Table 1-7 describes the indicators and features on this switch module.

Table 1-7. Avocent Analog KVM Switch Module Indicators and Features

Feature Activity Indicator Indicator Code

Identification indicator

Power indicator Off KVM switch does not have power.

Custom connector

ACI port None Allows connection of one or more servers to a Dell console

Off Chassis is not being identified.

Amber blinking Chassis is being identified.

Green KVM switch has power.

None Allows two PS/2 and one video device to be connected to the

system.

switch with an Analog Rack Interface (ARI) port, such as a digital or analog console switch.

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Avocent Digital Access KVM Switch Module

The optional Avocent Digital Access KVM switch module allows you to configure and manage the server modules through a single keyboard, monitor and mouse. You select server modules using the On-Screen Configuration and Reporting (OSCAR) graphical user interface (GUI).

The Avocent Digital Access KVM switch module includes the following features:

• Analog KVM switching

This switch can be used as an Analog switch, allowing local KVM switching through direct connection of a keyboard, monitor and mouse; or tiered into external analog KVM switches. This switch uses the same OSCAR interface as the Avocent Analog KVM switch to switch between server modules.

The Digital Access KVM switch provides a custom connector which brings out PS2/video ports. These ports can be directly connected to a keyboard, monitor, and mouse, or tiered into an external analog KVM switch with KVM ports. If you are connecting the Digital Access KVM switch to an external KVM switch using Cat5 connectors/ACI ports, that switch’s dongle (PS2/video to Cat5) is required.

NOTE: The Avocent Digital Access KVM module differs from the Avocent Analog KVM module in that the

Digital Access KVM switch module does not have an ACI port; it has an Ethernet network interface.

• Remote control of Virtual Media and virtual KVM

After connecting to your network using the switch’s Ethernet connection, use the system’s DRAC/MC GUI to select Media and/or console and which server module to connect to.

NOTE: You must connect the switch’s Ethernet port into the same network as the DRAC/MC port.

You can then use the switch’s Virtual Media and virtual KVM features:

– Virtual Media – Using this feature, you can remotely map local drives on a management

workstation to the server module, or boot a server module to a remote diskette, optical drive, or USB key. For example, you can remotely perform operating system installation, operating system recovery, BIOS updates, and other functions.

– Virtual KVM – You can remotely control the server modules from any location, using the digital

KVM and an OS-independent graphical console.

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Figure 1-9 shows the external features of the Avocent Digital Access KVM switch module.

Figure 1-9. Avocent Digital Access KVM Switch Module

1 RJ-45 connector (Ethernet

interface)

2 custom connector (for custom

KVM cable - PS/2 [2] and video)

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DRAC/MC Module

The DRAC/MC provides serial and Ethernet management ports, a status indicator when redundant DRAC/MCs are installed (when available), and status indicators for the DRAC/MC and for the link to the system's onboard network interface controller (see Figure 1-10). See the documentation for the DRAC/MC module for specific information on serial port redirection of server modules and switches. Table 1-8 provides information about the status indicators.

Figure 1-10. DRAC/MC Module Features

1 link indicator 2 activity indicator 3 primary/secondary indicator

4 fault indicator 5 network interface controller 6 serial connector

Table 1-8. DRAC/MC Module Indicators

Indicator Type Icon Activity

Indicator

Network interface controller link indicator

Network interface controller activity indicator

Off LAN is not linked.

Green LAN is linked.

Off LAN is not active.

Amber blinking Indicates that the system DRAC/MC and the LAN are

26 About Your System

Indicator Code

communicating.

Page 27

Table 1-8. DRAC/MC Module Indicators (continued)

Indicator Type Icon Activity

Indicator

Primary/secondary indicator

Fault indicator Off The DRAC/MC is operating normally.

Serial connector None Used for a serial connection with a null modem cable.

Off The DRAC/MC is a backup for the master DRAC/MC.

Green The DRAC/MC is active for system management.

Green blinking The DRAC/MC is in special or manufacturing mode.

Amber In a single (nonredundant) configuration, this DRAC/MC failed.

Amber blinking In a dual (redundant) configuration (when available), this

Indicator Code

NOTE: For information on availability of dual (redundant)

configurations for the DRAC/MC, see www.dell.com.

See "DRAC/MC Module" on page 61.

DRAC/MC failed. See "DRAC/MC Module" on page 61.

Important I/O Configuration Considerations

Insure that you read the DRAC/MC module’s readme.txt file. It contains updated information, including system indicator behavior in certain conditions.

CAUTION: Data loss can result if you perform certain actions on a system in which the I/O bays have not been

configured correctly. Specifically, bay 2 should have an I/O module installed only if a module of the same fabric type is present in bay 1, and bay 4 should have an I/O module installed only if a module of the same fabric type is present in bay 3. Except in these cases (or in a case where you temporarily need to swap a failed I/O module in bay 1 or 3), bays 2 and 4 should be unoccupied.

Unless your system is configured according to these guidelines, do not perform any of the following actions:

•

Upgrade DRAC/MC firmware

•

Issue a software reset command for a DRAC/MC, such as racadm racreset

•

Reseat a DRAC/MC module

•

Cause a DRAC/MC failover event, such as removing the network cable from the primary DRAC/MC, or rebooting a switch that the DRAC/MC cable is connected to

Performing any of these actions will power off and stop traffic on the bay 2 or bay 4 I/O module, resulting in data loss.

When initiated, the DRAC/MC firmware algorithm must find a module in bay 1 before bay 2 and a module in bay 3 before bay 4. Otherwise, the module in bay 2 or bay 4 will be powered off if you perform a firmware upgrade procedure on the DRAC/MC, cause a DRAC/MC failover, or reset the DRAC/MC.

See the current Dell Remote Access Controller/Modular Chassis User's Guide at support.dell.com for more information about configuring your DRAC/MC system.

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DRAC/MC Firmware Requirements

The minimum DRAC/MC firmware requirement for your system is version 1.3 or later. If you are adding a second DRAC/MC module with version 1.0 to support redundancy, you must upgrade the module’s firmware to version 1.1, then upgrade the firmware to version 1.3 (or later).

NOTE: A DRAC/MC module’s firmware version is displayed on its web-based GUI or by typing the command

getsysinfo or racadm getsysinfo.

See the latest Dell Remote Access Controller/Modular Chassis User's Guide at support.dell.com for more information about firmware updates and installing redundant DRAC/MC modules. This guide also provides complete instructions on how to set up and operate that version of the module.

I/O Connectivity

The system offers several options for connectivity through a combination of embedded Ethernet controllers, optional I/O daughter cards on the server module, and chassis I/O modules in the rear of the chassis. An I/O module's green system/diagnostic indicator is off when the module is properly operating or is off and blinks when the module is not properly operating.

Guidelines for Installing Connectivity Modules

The following guidelines must be used when populating I/O modules. See Figure 1-5 for I/O bay locations.

• Insert a connectivity module into I/O bay 1 before installing a connectivity module into I/O bay 2.

Ensure that the connectivity modules installed in I/O bays 1 and 2 are of the same fabric type.

• Insert a connectivity module into I/O bay 3 before installing a connectivity module into I/O bay 4.

Ensure that the connectivity modules installed in I/O bays 3 and 4 are of the same fabric type.

• I/O bay 3 connects to port 1 on the daughter card (optional) installed in the server module.

– This bay must be populated if there is a daughter card installed in the server module.

– The type of I/O module installed in this bay must match the type of daughter card installed in the

server module. For example, a Fibre Channel I/O module requires that a Fibre Channel daughter card be installed in the server module.

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Page 29

Table 1-9 lists the valid I/O module configurations. See Figure 1-5 for I/O bay locations.

Table 1-9. Valid I/O Module Configurations

Network Controller Bay IO/1 Bay IO/2 Bay IO/3 Bay IO/4

Server Module Embedded NIC 1

Server Module Embedded NIC 2

Fibre Channel Daughter Card Port 1

Fibre Channel Daughter Card Port 2

Gb Ethernet Daughter Card Port 1

Gb Ethernet Daughter Card Port 2

Infiniband Daughter Card

Ethernet switch module or passthrough module

N/A Ethernet switch

N/A N/A Fibre channel

N/A N/A N/A Fibre channel

N/A N/A Ethernet switch

N/A N/A Infiniband module

N/A N/A N/A

N/A N/A module or passthrough module

N/A switch or passthrough module

switch or pass-

through module

module or passthrough module

module or pass-

through module

Infiniband module (either or both bays)

(either or both

bays)

PowerConnect 5316M Ethernet Switch Module

The PowerConnect 5316M Ethernet switch module is a 16-port switch with 6 uplinks and 10 downlinks (see Figure 1-11). The uplinks connect to the external Ethernet network and operate at 1/2/4 Gb. The downlinks connect to the embedded Ethernet controller on the server module and operate at 1 Gb only.

The PowerConnect 5316M Ethernet switch module is hot-pluggable. To provide connectivity into separate Ethernet networks, two switch modules can be installed in bays I/O 1 and I/O 2 (see Figure 1-5). I/O bays 3 and 4 require that you install a Gb Ethernet daughter card in the server module. If redundancy is not required, the switch module must be installed in I/O 1 bay. The switch module has an internal serial port that communicates with the DRAC/MC module. Table 1-10 lists the indicators on each switch module. For additional information about the PowerConnect 5316M Ethernet switch module, see the documentation that shipped with the module.

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Figure 1-11. PowerConnect 5316M Ethernet Switch Module Indicators and Features

1 speed/link activity indicator 2 duplex mode indicator 3 system/diagnostic indicator

Table 1-10. PowerConnect 5316M Ethernet Switch Module Indicators

Indicator Type Activity

Indicator

Speed/link activity indicator (bicolor)

Off Not connected.

Green The port is connected to a valid link partner on the network.

Green blinking Network data is being sent or received at 1 Gb.

Amber The port is connected to a valid link partner on the network.

Amber blinking Network data is being sent or received at 10 Mb or 100 Mb.

Indicator Code

161514131211

Duplex mode indicator

System/diagnostic indicator

Green The port is operating at full duplex mode.

Off The port is operating at half duplex mode.

Green blinking Module is being powered down by the DRAC/MC controller

Off Module is operating normally.

30 About Your System

due to an I/O module mismatch. See "Guidelines for Installing Connectivity Modules" on page 28.

Page 31

Fibre Channel Pass-Through Module

The Fibre Channel pass-through module provides a bypass connection between the Fibre Channel daughter card in the server module and optical transceivers for direct connection into a Fibre Channel switch or a storage array. (see Figure 1-12). The Fibre Channel pass-through modules are hot-pluggable. The Fibre Channel pass-through module in I/O bay 3 connects to port 1 on the optional Fibre Channel daughter card installed in a server module. The Fibre Channel pass-through module in I/O bay 4 connects to port 2 on the optional Fibre Channel daughter card installed in a server module. To provide redundancy, both I/O bay 3 and I/O bay 4 must have Fibre Channel pass-through modules installed. Table 1-11 lists the functionality of the Fibre Channel pass-through module indicators. For additional information on installing this module, see "Chassis I/O Module" on page 70.

NOTE: The Fibre Channel pass-through module includes Short Wave Small Form Factor Pluggable (SFP) optical

transceivers. To ensure proper functionality, use only the SFPs provided with this module.

Figure 1-12. Fibre Channel Pass-through Module Indicators and Features

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1 SFP Fibre Channel connector 2 green indicator 3 amber indicator

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Table 1-11. Fibre Channel Pass-Through Module Indicators

Indicator Type Activity

Indicator

Fibre Channel indicator (green/amber)

Off Power is off to the system.

Green/amber System has power.

Green/off Fibre Channel connection is online.

Off/amber The port is connected to a valid link partner on the network.

Off/flashing (twice per second)

Indicator Code

Connection has lost synchronization.

Fibre Channel Switch Module

You can install one or two hot-pluggable Fibre Channel switch modules in I/O bay 3 and I/O bay 4, beginning with I/O bay 3. You must also install a Fibre Channel HBA daughter card in the server module. The Fibre Channel switch module includes four external autosensing Fibre Channel ports numbered 10 through 13, 10 internal ports, and one Ethernet port with an RJ-45 connector. All the external ports operate at 1 Gb/sec, 2 Gb/sec, or 4 Gb/sec.

See the documentation for your particular Fibre Channel switch module for the functionality and location of the switch module indicators. For general information on installing this module, see "Chassis I/O Module" on page 70.

NOTE: The Fibre Channel switch module includes Short Wave Small Form Factor Pluggable (SFP) optical

transceivers. To ensure proper functionality, use only SFPs provided with this module.

Infiniband Pass-through Module

The Infiniband pass-through module provides a bypass connection between an optional Infiniband Host Channel Adapter (HCA) daughter card in the server module and 4x Infiniband Transceivers for direct connection to an Infiniband switch. The Infiniband pass-through modules are hot-pluggable. To provide redundancy, both I/O bay 3 and I/O bay 4 must have Infiniband pass-through modules installed. In this configuration, the module in I/O bay 3 connects to port 1 on the Infiniband HCA daughter card; the Infiniband pass-through module in I/O bay 4 connects to port 2 on the Infiniband HCA daughter card.

NOTE: The Infiniband pass-through module uses small form factor 4x Infiniband connectors. To ensure proper

functionality, use only cables provided with the module.

NOTE: If you require service, technical support, or parts replacement for your Topspin Infiniband product, contact

Topspin Support Services directly at 1-800-499-1473 or through www.topspin.com.

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Gb Ethernet Pass-through Module

The Gb Ethernet pass-through module has 10 RJ45 ports. When installed in I/O 1 bay or I/O 2 bay, the Gb Ethernet pass-through module provides a connection between the server module and an external Gb Ethernet device. When installed in the I/O 3 bay or I/O 4 bay, the Gb Ethernet pass-through module provides a connection between the optional internal Gb Ethernet daughter card in the server module, providing a direct connection into an external Gb Ethernet device (see Figure 1-13). The Gb Ethernet pass-through modules are hot-pluggable. The Gb Ethernet pass-through module in I/O bay 3 connects to the optional Gb Ethernet daughter card installed in a server module. The Gb Ethernet pass-through module in I/O bay 4 connects to port 2 on the optional Gb Ethernet daughter card installed in a server module. Table 1-12 lists the functionality of the Gb Ethernet pass-through module indicators. For additional information on installing this module, see "Chassis I/O Module" on page 70.

NOTE: Only connect the Gb Ethernet module to 1000-Mb external switch ports. Do not use this module with 10-Mb

or 100-Mb external switch ports.

Figure 1-13. Gb Pass-through Module Indicators and Features

1 activity indicator 2 link indicator 3 status indicator

4 link indicator 5 activity indicator

NOTE: Connectors on the Gb pass-through module correspond directly to the server module number. For example,

server module 5 is connected to port 5 on the Gb pass-through module.

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Table 1-12. Gb Pass-through Module Indicators

Indicator Type Activity

Indicator

Link indicator/activity indicator

Status indicator Green Module is operating correctly.

Green/amber blinking

Green/off The Gb Ethernet connector is linked to the server module

Off/amber blinking The Gb Ethernet connector is not linked to the server

Off/off The Gb Ethernet connector is not linked to the server

Green blinking Module is being powered down by the DRAC/MC controller

Indicator Code

The Gb Ethernet connector is linked to the server module and there is network activity

and there is no network activity.

module and there is network activity.

module and there is no network activity.

due to an I/O module mismatch. See "Guidelines for Installing Connectivity Modules" on page 28.

Server Module Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-13 lists the system messages that can occur and the probable cause and corrective action for each message.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: If you receive a system message that is not listed in Table 1-13, check the documentation for the application

that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

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Table 1-13. Server Module Messages

Message Causes Corrective Actions

Alert: DIMM_ must be populated with a matched set of DIMMs if more than 1 DIMM is present. The following memory DIMMs have been disabled:

Alert! Redundant memory disabled!. Memory configuration does not support redundant memory

Alert! Unsupported memory, incomplete sets, or unmatched sets. The following memory DIMMs have been disabled:

Caution! NVRAM_CLR jumper is installed on system board.

CPUs with different cache sizes detected.

Decreasing available memory

DIMMs should be installed in pairs. Pairs must be matched in size, speed, and technology.

and DIMM_n

Ensure that the memory modules are installed in matched pairs. See "General Memory Module Installation Guidelines" on page 78.

The installed memory configuration does not support redundant memory.

The installed memory configuration is invalid.

NVRAM_CLR switch is set to "on." Set the NVRAM_CLR switch to "off."

Mismatched processors are installed. Install a correct version of the

Faulty or improperly installed memory modules.

Mismatched or unmatched DIMMs installed; faulty or improperly installed memory modules. The system will operate in a degraded mode with reduced ECC protection. Only memory installed in channel 0 will be accessible.

Install a memory configuration that supports redundant memory. See "General Memory Module Installation Guidelines" on page 78.

Disable the Redundant Memory option in the System Setup program. See "Using the System Setup Program" on page 43.

Add, move, or remove memory modules to achieve a configuration supported by the system. See "General Memory Module Installation Guidelines" on page 78.

See Figure 6-2 for the jumper location.

microprocessor so that both microprocessors have the same cache size. See "Processors" on page 84.

Ensure that all memory modules are properly installed. See "Troubleshooting Server Module Memory" on page 112.

Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "General Memory Module Installation Guidelines" on page 78. If the problem persists, see "Troubleshooting Server Module Memory" on page 112.

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Table 1-13. Server Module Messages (continued)

Message Causes Corrective Actions

DIMMs must be populated in sequential order beginning with slot 1. The following DIMM is electrically

isolated: DIMM DIMM pairs must be matched

in size, speed, and technology. The following DIMM pair is mismatched:

DIMM

Diskette drive failure

Diskette read failure Faulty or improperly inserted diskette. Replace the diskette. Diskette subsystem reset

failed

Drive not ready Diskette missing or improperly

Error: Incorrect memory configuration. DIMMs must be installed in pairs of matched memory size, speed, and technology.

and DIMM

seek

The specified DIMM is inaccessible to the system due to its location. DIMMs must be populated in sequential order, beginning with slot 1.

Mismatched or unmatched DIMMs installed; faulty or improperly seated memory modules.

Incorrect configuration settings in System Setup program.

Faulty or improperly connected diskette or optical drive to the custom cable.

Faulty diskette drive or optical drive controller.

inserted in diskette drive.

Mismatched or unmatched DIMMs installed; faulty or improperly seated memory modules.

Populate two, four, or eight DIMMs sequentially beginning with slot 1.

Ensure that all pairs of memory modules are of the same type and size, and that they are properly installed. See "General Memory Module Installation Guidelines" on page 78. See "Troubleshooting Server Module Memory" on page 112.

Run the System Setup program to correct the settings. See "Using the System Setup Program" on page 43.

Replace the diskette. Ensure that the diskette drive and optical drive cables are properly connected. See "Troubleshooting USB Devices" on page 105.

Ensure that the diskette drive and optical drive cables are properly connected to the custom cable. See "Troubleshooting USB Devices" on page 105. If the problem persists, see "Getting Help" on page 127.

Reinsert or replace the diskette.

Ensure that all pairs of memory modules are of the same type and size, and that they are properly installed. See "General Memory Module Installation Guidelines" on page 78. If the problem persists, see "Troubleshooting Server Module Memory" on page 112.

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Table 1-13. Server Module Messages (continued)

Message Causes Corrective Actions

Error: Memory failure detected. Memory size reduced. Replace the faulty DIMM as soon as possible.

Error: Remote Access Controller initialization failure.

FBD training error: The following branch has been

disabled: Branch

Gate A20 failure Faulty keyboard controller (faulty

General failure Operating system corrupted or

Keyboard controller failure

Keyboard data line failure Keyboard failure Keyboard stuck key failure

Manufacturing mode detected

Faulty or improperly seated memory modules.

Faulty or improperly installed DRAC/MC module.

The specified branch (channel pair) contains DIMMs that are incompatible with each other.

server module board).

improperly installed.

Faulty keyboard controller (faulty server module board).

Loose or improperly connected keyboard cable; faulty keyboard to the custom cable; faulty keyboard controller.

System is incorrectly configured. Set the NVRAM_CLR switch to "on"

See "Troubleshooting Server Module Memory" on page 112.

Reinstall the DRAC/MC module. See "DRAC/MC Module" on page 26.

If the problem persists, replace the DRAC/MC module.

Ensure that only Dell qualified memory is used. Dell recommends purchasing memory upgrade kits directly from http://www.dell.com or your Dell sales agent to ensure compatibility.

See "Getting Help" on page 127.

Reinstall the operating system.

See "Getting Help" on page 127.

Ensure that the keyboard is properly connected. If the problem persists, replace the keyboard.

If the message still appears, the keyboard controller is faulty. See "Getting Help" on page 127.

and reboot the server module. See Figure 6-2 for switch location.

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Table 1-13. Server Module Messages (continued)

Message Causes Corrective Actions

Memory address line failure at

value

expecting

Memory double word logic failure at

value

expecting

Memory odd/even logic failure at to

end address

Memory write/read failure

address

at expecting

Memory mirroring enabled Memory mirroring enabled Information only. Memory tests terminated by

keystroke No boot device available Faulty or missing diskette drive,

No boot sector on hard-disk drive

No timer tick interrupt Faulty server module board. See "Getting Help" on page 127. Not a boot diskette Not a bootable diskette. Use a bootable diskette. PCI BIOS failed to install Faulty or improperly installed. Reseat the daughter card. See "I/O

address

start address

, read

value

, read

value

, read

value

Faulty or improperly installed memory modules, or faulty server module board.

The spacebar was pressed during POST to terminate the memory test.

optical drive, or hard drive.

An operating system is not on the hard drive.

Ensure that all memory modules are properly installed. See "Troubleshooting Server Module Memory" on page 112. If the problem persists, see "Getting Help" on page 127.

Information only.

Check the Integrated Devices configuration settings in the System Setup program and ensure that the controller for the boot device is enabled. See "Using the System Setup Program" on page 43. Ensure that the controller for the boot device is enabled.

If the problem persists, replace the drive. See "Hard Drives" on page 89.

Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" on page 43.

Module Daughter Card" on page 82. If the problem persists, see "Getting Help" on page 127.

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Table 1-13. Server Module Messages (continued)

Message Causes Corrective Actions

Plug & Play Configuration Error

Read fault Faulty diskette, diskette drive, optical

Remote Configuration update attempt failed

Sector not found Seek error Seek operation failed

Shutdown failure Shutdown test failure. Ensure that all memory modules are

Spare bank enabled Memory sparing enabled. Information only. The amount of system

memory has changed.

Time-of-day clock stopped Faulty battery; faulty server module

Time-of-day not set please run SETUP program

Timer chip counter 2 failed

Error encountered in initializing PCI device; faulty server module board.

drive, or hard drive.

Server module could not implement Remote Configuration request.

Faulty diskette or hard drive. Replace the diskette. If the problem

Faulty memory module. See "Troubleshooting Server Module

Information only, if you have changed the memory configuration.

board.

Incorrect Time or Date settings; faulty server module board battery.

Faulty server module board. See "Getting Help" on page 127.

Set the NVRAM_CLR switch to "on" and reboot the server module. See Figure 6-2 for switch location.

Check for a BIOS update. If the problem persists, see "Getting Help" on page 127.

Replace the diskette. Ensure that the custom cable is properly connected. See "Troubleshooting USB Devices" on page 105 or "Troubleshooting Hard Drives" on page 113. for the appropriate drive(s) installed in your system.

Retry Remote Configuration.

persists, see "Troubleshooting Hard Drives" on page 113 for the appropriate drive installed in your system.

properly installed. See "Troubleshooting Server Module Memory" on page 112. If the problem persists, see "Getting Help" on page 127.

Memory" on page 112. If the problem persists, see "Getting Help" on page 127.

See "Troubleshooting Server Module Memory" on page 112. If the problem persists, see "Getting Help" on page 127.

Check the Time and Date settings. See "Using the System Setup Program" on page 43. If the problem persists, see "Troubleshooting the Server Module Battery" on page 115.

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Table 1-13. Server Module Messages (continued)

Message Causes Corrective Actions

Unsupported CPU combination

Unsupported CPU stepping detected

Warning! No microcode update loaded for processor

Warning: The current memory configuration is not validated. Change it to the recommended memory configuration or press any key to continue.

Write fault Write fault on selected

drive

Mismatched processors are installed.

Processor is not supported by the server module.

Unsupported processor. Update the BIOS firmware using the

There is no memory configuration error, but the memory configuration is not recommended by Dell.

Faulty diskette, diskette drive, optical drive, hard drive.

Replace a microprocessor so that both microprocessors match. See "Processors" on page 84.

Check for a BIOS update using the Dell Support website at support.dell.com.

Check for a BIOS update using the Dell Support website at support.dell.com. If the problem persists, install a supported processor. See "Processors" on page 84.

Dell Support website at support.dell.com.

See "General Memory Module Installation Guidelines" on page 78.

Replace the diskette. Ensure that the custom cable is properly connected. See "Troubleshooting USB Devices" on page 105 or "Troubleshooting Hard Drives" on page 113 for the appropriate drive(s) installed in your system.

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing (yes) or

n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information,

see the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help," then follow the instructions in that section for obtaining technical assistance.

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Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

About Your System 41

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42 About Your System

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Using the System Setup Program

After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.

You can use the System Setup program to:

• Change the system configuration stored in NVRAM after you add, change, or remove hardware

• Set or change user-selectable options—for example, the time or date

• Enable or disable integrated devices

• Correct discrepancies between the installed hardware and configuration settings

NOTE: When a server module is inserted into a chassis, the server module functions as a system. Each server

module has a System Setup program to allow configuration of the server module and features such as password protection.

Entering the System Setup Program

Turn on or restart your system.

Press <F2> immediately after you see the following message:

<F2> = Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

NOTE: To ensure an orderly system shutdown, see the documentation that accompanied your operating

system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error messages. If an error message appears while the system is booting, make a note of the message. Before entering the System Setup program, "Server Module Messages" on page 34 and "Warning Messages" on page 40 for an explanation of the message and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to send a message the first time you

start your system.

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Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.

Table 2-1. System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, < right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the

system.

–>, left and

Cycles through the settings in a field. In some fields, you can also type the appropriate value.

system if any changes were made.

's help file.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).

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Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen.

NOTE: The options for the System Setup program change based on the system configuration.

NOTE: The System Setup program defaults are listed under their respective options, where applicable.

Table 2-2. System Setup Program Options

Option Description

Asset Tag Displays the customer-programmable asset tag number for the system if

an asset tag number has been assigned. To enter an asset tag number of up to 10 characters into NVRAM, see "Acquiring the asset.com Utility" on page 54.

System Time Resets the time on the system's internal clock.

System Date Resets the date on the system's internal calendar.

Memory Information See "Memory Information Screen" on page 47.

CPU Information See "CPU Information Screen" on page 47.

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Table 2-2. System Setup Program Options (continued)

Option Description

Boot Sequence Determines the order in which the system searches for boot devices

during system startup. Available options can include the USB diskette drive, USB CD drive, hard drives, and USB flash drive.

NOTE: A USB device will be displayed in the boot order screen only if it is

attached to the system before the system enters BIOS.

Hard-Disk Drive Sequence

USB Flash Drive Emulation Type (Auto default)

Integrated Devices See "Integrated Devices Screen" on page 48.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated

Serial Communication See "Serial Communication Screen" on page 49.

System Security Displays a screen to configure the system password and setup password

Keyboard NumLock (On default)

Report Keyboard Errors (Report default)

Determines the order in which the system searches the hard drives during system startup. The selections depend on the hard drives installed in your system.

Determines the emulation type for a USB flash drive. Hard disk allows the USB flash drive to act as a hard drive. Floppy allows the USB flash drive to act as a removable diskette drive. Auto automatically chooses an emulation type.

devices on the PCI bus, and any installed expansion cards that require an IRQ.

features. See "Using the System Password" on page 51 and "Using the Setup Password" on page 53 for more information.

Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards).

Enables or disables reporting of keyboard errors during the POST. Select

Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard

controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.

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Memory Information Screen

Table 2-3 lists the options and descriptions for the information fields that appear on the Memory Information screen.

Table 2-3. Memory Information Screen

Option Description

System Memory Size Displays the amount of main memory. (If memory mirroring or

spare memory is enabled, this value will be less than the amount of physical memory installed in the server module.) This field does not have user-selectable settings.

System Memory Type Displays the type of system memory. This field does not have user-

selectable settings.

System Memory Speed Displays the system memory clock frequency. This field does not

have user-selectable settings.

Video Memory Displays the amount of video memory. This field does not have

user-selectable settings.

System Memory Testing (Enabled default)

Redundant Memory If a valid memory configuration is installed, you can enable memory

Determines if memory is being tested during POST. Setting this value to Enabled will affect the duration of system POST.

mirroring or spare memory. Options are Mirror Mode, Spare Mode, and Disabled. See "Memory" on page 77.

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen.

Table 2-4. CPU Information Screen

Option Description

64-bit Displays the processor register width.

Core Speed Displays the core speed of the processors.

Bus Speed Displays the bus speed of the processors.

Logical Processor (Enabled default)

Virtualization Technology (Enabled default)

Displays when the processors support HyperThreading. Enabled permits all logical processors to be used by the operating system. Only the first logical processor of each processor installed in the system is used by the operating system if Disabled is selected.

Enables or disables features associated with the processor’s Virtualization Technology.

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Table 2-4. CPU Information Screen (continued)

Option Description

Adjacent Cache Line Prefetch (Enabled default)

Hardware Prefetcher (Enabled default)

Demand-Based Power Management (Disabled default)

Processor X ID Displays the family and model number of each processor. A

Enables or disables optimal use of sequential memory access. Enabled optimizes the system for applications that require sequential memory access. Disabled is used for applications with random memory access.

Enables or disables the hardware prefetcher.

Enables the operating system to regulate processor power usage based on load.

submenu displays the core speed, the amount of cache memory, and the number of cores of the processor(s)

Integrated Devices Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.

Table 2-5. Integrated Devices Screen Options

Option Description

Embedded SAS Controller (Enabled default)

User Accessible USB Ports (All Ports On default)

Embedded Gb NIC1 (Enabled without PXE default)

MAC Address Displays the MAC address for NIC1. This field does not have user-

TOE Capability Displays status of the TCP/IP off-load engine (TOE) feature of

Embedded Gb NIC2 (Enabled with PXE default)

Enables the integrated SAS controller.

Enables or disables the system's USB ports. Options are All Ports On or All Ports Off. Disabling the USB ports makes system resources available for other devices.

Enables or disables the system's integrated NIC. Changes take effect after the system reboots.

selectable settings.

NIC1. See "Activating the Integrated NIC TOE" on page 84.

NOTE: To use the TOE feature in a NIC team, a dual-port TOE

hardware key is required.

Enables or disables the system's integrated NIC. Changes take effect after the system reboots.

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Table 2-5. Integrated Devices Screen Options (continued)

Option Description

MAC Address Displays the MAC address for NIC2. This field does not have user-

selectable settings.

TOE Capability Displays status of the TCP/IP off-load engine (TOE) feature of

NIC2. See "Activating the Integrated NIC TOE" on page 84.

NOTE: To use the TOE feature in a NIC team, a dual-port TOE

hardware key is required.

Serial Communication Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen.

Table 2-6. Serial Communication Screen Options

Option Description

Serial Communication (Off default)

Failsafe Baud Rate (115200 default)

Remote Terminal Type (VT 100/VT 220 default)

Redirection After Boot (Enabled default)

Options are On with Console Redirection via COM2, and Off.

Displays the failsafe baud rate used for console redirection when the baud rate cannot be negotiated automatically with the remote terminal. This rate should not be adjusted.

Select either VT 100/VT 220 or ANSI.

Enables or disables BIOS console redirection after your system boots to the operating system.

System Security Screen

Table 2-7 lists the options and descriptions for the information fields that appear on the System Security screen.

Table 2-7. System Security Screen Options

Option Description

System Password Displays the current status of your system’s password security

feature and allows you to assign and verify a new password.

NOTE: See "Using the System Password" on page 51 for instructions

on assigning a password and using or changing an existing server module password.

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Table 2-7. System Security Screen Options (continued)

Option Description

Setup Password Restricts access to the System Setup program in the same way that

you restrict access to your system using the System Password feature.

NOTE: See "Using the System Password" on page 51 for instructions

on assigning a setup password and using or changing an existing setup password.

Password Status Setting the Setup Password option to Enabled prevents the system

password from being changed or disabled at start-up.

To lock the system password, assign a setup password in the Setup

Pas sw ord option and then change the Password Status option to Locked. In this state, you cannot change the system password

using the System Password option and the system password cannot be disabled at start-up by pressing <Ctrl><Enter>.

To unlock the system password, enter the setup password in the Setup Password field and then change the Password Status option to Unlocked. In this state, you can disable the system password at start-up by pressing <Ctrl><Enter> and then change the password using the System Password option.

Power Button Enables or disables the server module’s power button.

• If you turn off the server module using the power button and you are using an ACPI-compliant operating system, the server module can perform an orderly shutdown before power is turned off.

• If the server module is not running an ACPI-compliant operating system, power is turned off immediately after the power button is pressed.

The button is enabled in the System Setup program. When disabled, the button can only turn on server module power.

AC Power Recovery (Last default)

Determines how the server module reacts when power is restored. If the option is set to Last, the server module returns to the last power state. On turns on the server module after power is restored. When set to Off, the server module remains off after power is restored.

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen displays the following options:

•

Save Changes and Exit

•

Discard Changes and Exit

•

Return to Setup

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System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on your system. If your data requires

more security, use additional forms of protection, such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended

without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection.

To change or delete an existing password, you must know the password (see "Deleting or Changing an Existing System Password" on page 53). If you forget your password, you cannot operate your system or change settings in the System Setup program until a trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. See "Disabling a Forgotten Password" on page 126.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When the System Password option is set to Enabled, the system prompts you for the system password after the system starts.

Assigning a System Password

Before you assign a system password, enter the System Setup program and check the System Password option.

When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.

When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password:

Verify that the

Highlight the

Type your new system password.

You can use up to 32 characters in your password.

Password Status

System Password

option is set to

option and press <Enter>.

Unlocked

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

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The password assignment is not case-sensitive. However, certain key combinations are not valid. To erase a character when entering your password, press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press <Enter> to move to another field,

or press <Esc> at any time prior to completing step 5.

Press <Enter>.

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

Either reboot your system now for your password protection to take effect or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 53), the system accepts

your setup password as an alternate system password.

When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security.

To leave the password security enabled:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

Press <Enter>.

Type your password and press <Enter>.

To disable the password security:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

Press <Ctrl><Enter>.

When the Password Status option is set to Locked whenever you turn on your system or reboot your system by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system operates as usual.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message showing the number of unsuccessful attempts and that the system has halted and will shut down. This message can alert you to an unauthorized person attempting to use your system.

Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password

options to further protect your system from unauthorized changes.

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Deleting or Changing an Existing System Password

When prompted, press <Ctrl><Enter> to disable the existing system password.

If you are asked to enter your setup password, contact your network administrator.

Enter the System Setup program by pressing <F2> during POST.

Select the

When prompted, type the system password.

Confirm that

Not Enabled

Enabled

System Security

screen field to verify that the

Not Enabled

is displayed for the

System Password

option, press the <Alt><b> key combination to restart

Password Status

System Password

option.

option is set to

option, the system password has been deleted. If

Unlocked

the system, and then repeat steps 2 through 5.

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the Setup Password option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password.

NOTE: The setup password can be the same as the system password. If the two passwords are different, the

setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. To erase a character when entering your password, press <Backspace> or the left-arrow key.

After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.

A change to the Setup Password option becomes effective immediately (restarting the system is not required).

Operating With a Setup Password Enabled

If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.

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If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the

system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

Enter the System Setup program and select the

Highlight the <Enter> twice to clear the existing setup password.

The setting changes to

If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on page 53.

Setup Password

Not Enabled

option, press <Enter> to access the setup password window, and press

System Security

option.

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 126.

Acquiring the asset.com Utility

The asset.com utility is not located in the Service Mode section of the Dell OpenManage Server Assistant CD. To acquire this utility, use the Server Assistant CD to create a bootable diskette; the utility is then automatically created on that diskette. The asset.com utility will be available in the Service Mode section in future releases of the Server Assistant CD.

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely. BMC provides the following features:

• Uses the system’s integrated NIC

• Fault logging and SNMP alerting

• Access to system event log and sensor status

• Control of system functions including power on and off

• Support is independent of the system’s power or operating state

• Provides text console redirection for system setup, text-based utilities, and operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to

integrated NIC1.

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For additional information on using BMC, see the documentation for the BMC and systems management applications.

Entering the BMC Setup Module

Turn on or restart your system.

Press <

If your operating system begins to load before you press < booting, and then restart your system and try again.

Ctrl-E

> when prompted after POST.

Crtl-E

>, allow the system to finish

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure the emergency management port (EMP), see the

BMC User’s Guide

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Installing System Options

The procedures in this section describe how to remove and install system components and server module components, including:

• Power supply modules

• Fan Modules

• Dell Remote Access Controller/Modular Chassis (DRAC/MC) module

• KVM modules

• Network switch modules

• Server modules

• Server module components

– Memory modules

– Daughter cards

– TOE NIC

– Processors

– Server module battery

– Hard drives

• Back-panel module cage assembly (service-only procedure)

• Chassis control panel assembly (service-only procedure)

• Server module control panel assembly (service-only procedure)

• System board (service-only procedure)

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Power Supply Modules

Your system contains up to four hot-pluggable power supply modules that are accessible from the system chassis back panel.

NOTE: Only 2100-W power supply modules are supported on your system. The 2100-W power supply modules

require 180–240 V input from a PDU capable of providing AC current up to 29.2 A at 180 V input. If the power supply modules are plugged into 110-V electrical outlets, the system will not power up.

NOTE: In addition to supplying power to the system, the power supply modules also have internal fans that provide

thermal cooling for the server modules. A power supply module must be replaced if an internal fan failure occurs.

System Power Guidelines

The Dell Remote Access Controller/Modular Chassis (DRAC/MC) module controls the power distribution to the chassis and the server modules. The DRAC/MC is programmed to allocate the theoretical maximum power of a chassis with all back-panel modules installed and the theoretical maximum power of a fully-loaded server module for power management and protection purposes. Actual power usage depends on a system’s particular configuration; for example, the number of modules installed in the chassis back panel; the number of processors, memory modules, and hard drives installed in a server module; and the number of server modules installed in the chassis.

The number of installed power supply modules determine if your system is redundant. Your system has one of the following configurations:

• Two 2100-W power supply modules, which do not provide redundancy if one power supply module fails

• Four 2100-W power supply modules, which provide redundancy if one power supply module fails

NOTE: Depending on a non-redundant system’s particular configuration, it is possible for some of the server

modules to continue to operate even though a power supply module fails. If this occurs, and the server module that you want to operate is off, then power down the operating server modules until the desired server module powers up.

In addition, if you install a new server module and it does not power up, ensure that your system meets the normal operating-power configurations listed above. Only those configurations support a fully-loaded system.

NOTE: The wattage of a power supply module is listed on its regulatory label.

Removing a Power Supply Module

NOTICE: The power supply modules are hot-pluggable. Remove and replace only one power supply module at a

time in a system that is turned on.

Disconnect the power cord from the power supply module.

Press down on the power supply module release tab. See Figure 3-1.

Rotate the power supply module handle down to eject the power supply module.

Slide the power supply module out of the chassis.

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Figure 3-1. Removing and Installing a Power Supply Module

1 handle 2 release tab 3 power supply module

Installing a Power Supply Module

Ensure that the power-supply module handle is fully down and then slide the power supply module into the chassis until it is fully seated. See Figure 3-1.

Rotate the power-supply module handle upward until its release tab snaps securely into place.

Plug a power cable into the power supply module.

Fan Modules

Your system contains up to four system fans (two sets of redundant fans) contained in two hot-pluggable fan modules. Each fan module has system fan indicators on its back panel that identify the status of each of its system fans. See Figure 1-7.

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Removing a Fan

NOTICE: After a fan module is removed from the system, replace it immediately to ensure proper cooling.

Identify the failed system fan using the back-panel fan module indicators. See Figure 1-7.

Fan 1 is the fan closest to the chassis midplane; Fan 2 is the fan closest to the fan-module handle.

Remove the fan module:

Press down on the fan-module release tab. See Figure 3-2.

Rotate the fan-module handle down to eject the fan module.

Slide the fan module out of the chassis.

Figure 3-2. Removing and Installing a Fan Module

1 handle 2 release tab 3 fan module

Remove the failed fan:

Pull up the fan-release tab. See Figure 3-3.

Lift up the fan lever.

Pull out the fan from the fan module.

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Figure 3-3. Removing and Installing a System Fan

1 fan module 2 fan 2 3 fan 1

4 fan lever 5 fan-release tab

Installing a Fan

Orient the replacement fan as shown in Figure 3-3.

Install the fan:

Slide the fan into the fan module.

Lower its fan lever.

Press the bottom of the lever until it snaps securely into place.

Slide the fan module into the chassis until it is fully seated. See Figure 3-2.

Rotate the fan-module handle upward until its release tab snaps securely into place.

DRAC/MC Module

Among other controlling features, the DRAC/MC controls power to the system. When a functional DRAC/MC module is not installed, newly-installed server modules cannot be powered on and presently installed servers modules cannot have their power cycled.

Removing a DRAC/MC Module

Disconnect any cables attached to the DRAC/MC module.

Press in the bottom of the release tab and pull out the release lever. See Figure 3-4.

Slide the DRAC/MC module out of the chassis.

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Installing a DRAC/MC Module

Ensure that the DRAC/MC module release lever is fully extended. See Figure 3-4.

Slide the module into the chassis until it is fully seated.

Close the release lever until it snaps securely into place.

Reconnect the cables that were attached to the module.

Figure 3-4. Removing and Installing a DRAC/MC Module

1 release tab 2 release lever 3 DRAC/MC module

Important I/O Configuration Considerations

Ensure that you read the DRAC/MC’s readme.txt file. It contains updated information, including system indicator behavior in certain conditions.

CAUTION: Data loss can result if you perform certain actions on a system in which the I/O bays have

not been configured correctly. Specifically, bay 2 should have an I/O module installed only if a module of the same fabric type is present in bay 1, and bay 4 should have an I/O module installed only if a module of the same fabric type is present in bay 3. Except in these cases (or in a case where you temporarily need to swap a failed I/O module in bay 1 or 3), bays 2 and 4 should be unoccupied.

Unless your system is configured according to these guidelines, do not perform any of the following actions:

•

Upgrade DRAC/MC firmware

•

Issue a software reset command for a DRAC/MC, such as racadm racreset

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•

Reseat a DRAC/MC module

•

Cause a DRAC/MC failover event, such as removing the network cable from the primary DRAC/MC

Performing any of these actions will power off and stop traffic on the bay 2 or bay 4 I/O module, resulting in data loss.

See the current Dell Remote Access Controller/Modular Chassis User's Guide at support.dell.com for more information about configuring your DRAC/MC system.

DRAC/MC Firmware Requirements

NOTE: A DRAC/MC module’s firmware version is displayed on its web-based GUI or by typing the command

getsysinfo or racadm getsysinfo.

KVM Module

Your system includes one hot-pluggable KVM module. One of two types of KVM modules may be installed: an Avocent Analog KVM switch module, or an Avocent Digital Access KVM switch module. Both modules enable you to connect a PS/2-compatible keyboard and mouse and a video monitor to the system, using a custom cable provided with the system. See "KVM Modules" in "Indicators, Codes, and Messages" for more information about the features of these modules. See your system Configuration Guide for instructions on how to select a server module from the keyboard connected to the KVM module.

Removing a KVM Module

Disconnect any cables attached to the KVM module.

Loosen the Phillips screw that secures the release lever to the module. See Figure 3-5.

Pull out the release lever and slide the KVM module out of the chassis.

Installing a KVM Module

Ensure that the KVM module release lever is fully extended. See Figure 3-5.

Slide the module into the chassis until it is fully seated.

Close the release lever until it snaps securely into place.

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Secure the release lever to the module with the Phillips screw.

Reconnect the custom cable to the KVM module and connect the keyboard, monitor, and mouse to the custom cable.

Figure 3-5. Removing and Installing a KVM Module

1 release lever 2 securing screw 3 KVM module

Figure 3-6 shows the basic cabling configuration for a KVM module. For information on configuring the KVM module, see the Configuration Guide provided with your system.

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Figure 3-6. KVM Module Basic Configuration

1 monitor 2 custom KVM cable 3 KVM module

4 system 5 mouse 6 keyboard

Tiering an Avocent Analog KVM Switch or Avocent Digital Access KVM Switch From a Analog KVM Switch

Both Avocent KVM switches can be tiered from analog KVM switches such as the Dell180ES and 2160ES, as well as other products that support the On-Screen Configuration and Activity Reporting (OSCAR) interface.

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Before connecting the KVM switch to a supported analog switch, you must set the KVM switch to display in slot order, and set the Screen Delay Time to 1 or more seconds:

Press <Print Screen> to launch the KVM Switch OSCAR.

Click

Setup > Menu

Select

Slot

to display servers numerically by slot number.

Enter a screen delay time of at least 1 second.

Click OK.

. The

dialog box appears.

Setting the Screen Delay time to 1 second allows you to soft switch to a server without launching OSCAR.

NOTE: Soft switching allows you to switch servers using a hot key sequence. You can soft switch to a server by

pressing <Print Screen> and then typing the first few characters of its name or number. If you have a Delay Time set and you press the key sequences before that time has elapsed, OSCAR will not display.

To configure the analog switch:

Press <Print Screen> to open the OSCAR

Click

Setup > Devices > Device Modif

Select the 10-port option to match the number of slots in your system. If the 10-port option is not

Main

dialog box.

available, select the 16-port option.

Click OK to exit OSCAR.

Press <Print Screen> to verify that the settings have taken effect. The slot number of the server module to which the KVM switch is now attached should be expanded to display each of the slot locations of the server modules in the system. For instance, if the KVM switch is attached to slot 1, it would now be displayed as 01-01 to 01-10.

To connect the Avocent KVM switch to a supported analog switch:

Connect the keyboard, video, and mouse cable to the analog switch.

Connect the other end of this cable to the custom cable.

Connect the custom KVM cable to the KVM port of the KVM switch (see Figure 3-7.)

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Figure 3-7. Avocent Analog or Digital KVM Switch Tiered from an Analog KVM Switch

1 analog switch 2 keyboard, video, and mouse

interconnecting cable

4 KVM switch 5 system

3 custom KVM cable

Connect both the analog switch and the system to an appropriate power source.

Power up the system.

Power up the analog switch.

NOTE: If the analog switch is powered up before the system, it may result in only one server module displaying in

the analog switch OSCAR, instead of 10.

NOTE: In addition, to the steps outlined above, some analog switches may require you to perform additional steps

to ensure that the KVM switch server modules appear in the analog switch OSCAR. See the analog switch documentation for additional information.

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Tiering an Avocent Analog KVM Switch From a Dell Console Switch

To tier an Avocent Analog KVM switch from a Dell 2161DS, 180AS, or 2160AS console switch, connect the ACI port on the rear of the Avocent Analog KVM switch to one of the 16 ARI ports on the back of the Dell console switch (see Figure 3-8).

NOTE: Do not connect the KVM switch ACI port to a LAN device such as a network hub. Doing so may result in

equipment damage.

Figure 3-8. Tiering an Avocent Analog KVM Switch from a Dell Console Switch

1 Dell console switch 2 ARI port 3 analog KVM switch

4 ACI port 5 system

Once the KVM switch is connected, the server modules appear in OSCAR. The Dell console switch will automatically configure the slots in the KVM menu.

NOTE: Once the local system is set up, you must also resynchronize the server list from the Remote Console

Switch software in order to see the list of server modules. See "Resynchronizing the Server List at the Remote Client Workstation."

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Tiering an Avocent Digital Access KVM Switch From a Dell Console Switch

To tier a Avocent Digital Access KVM switch module from a Dell 2161DS, 180AS, or 2160AS console switch:

Connect one end of a CAT5 cable to an ARI port on the console switch (see Figure 3-9).

Connect the other end of the CAT5 cable to a Server Interface Pod (SIP).

Connect the local KVM cable to the local KVM port of the KVM switch and then to the SIP.

Once the KVM switch is connected, the server modules appear in OSCAR.

Figure 3-9. Tiering a Avocent Digital Access KVM Switch from a Dell Console Switch

1 Dell console switch 2 ARI port 3 server interface pod (SIP)

4 custom KVM cable 5 digital KVM switch 6 system

Once connected, the Dell console switch will automatically configure the slots in the KVM menu.

NOTE: Once the local system is set up, you must also resynchronize the server list from the Remote Console

Switch software in order to see the list of server modules. See "Resynchronizing the Server List at the Remote Client Workstation."

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Resynchronizing the Server List at the Remote Client Workstation

Once the KVM switch is connected, the server modules appear in OSCAR. You now need to resynchronize the servers on any remote workstation to ensure that the server modules are now available to any remote users that are connected to the console switch through the Remote Console Switch software.

NOTE: This procedure only resynchronizes one remote client workstation. With multiple client workstations, save

the resynchronized local database and load it into the other client workstations to ensure consistency.

To resynchronize the server listing:

Click

Resync

in the

Server

category of the Management Panel (MP).

The Resync Wizard launches.

Click

A warning message displays indicating that the database will be updated to match the current configuration of the console switch. Your current local database names will be overridden with the switch names. To include unpowered SIPs in the resynchronization, click to enable the

SIPs

check box.

Click

Polling Remote Console Switch

information is being retrieved.

If no changes were detected in the appliance, a completion dialog box appears with this information.

If server changes were detected, then the update the database.

message box appears with a progress bar indicating that the switch

Detected Changes

dialog box will be displayed. Click

Include Offline

If a cascade switch was detected, the type of switch connected to the appliance from the drop-down list. If the type you are looking for is not available, you can add it by clicking

Click

. The completion dialog box appears.

Click

Finish

to exit.

Start up the analog switch and the system.

Enter Cascade Switch Information

Add

dialog box appears. Select the

Chassis I/O Module

A variety of I/O modules, such as Fibre Channel pass-through, Fiber Channel switch, Ethernet passthrough, Infiniband pass-through, and PowerConnect 5316M Ethernet switch modules are available for your system. Some I/O modules also require a supporting daughter card that must be installed inside each server module that communicates with that particular I/O module. The system can accommodate up to four hot-pluggable I/O modules.

You do not have to turn off the system to replace an I/O module of the same type; however, your network connectivity does not return until the replacement module is installed and initialized.

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I/O Module Placements

The back panel has four bays for I/O modules and are labeled IO/1, IO/2, IO/3, and IO/4 (see Figure 1-5). PowerConnect 5316M Ethernet switch modules or Ethernet pass-through modules must be installed in either bay IO/1 or IO/2. All other types of matching I/O modules can be installed in IO/3 and IO/4. See " Guidelines for Installing Connectivity Modules" in "Indicators, Messages, and Codes" for guidelines on installing I/O modules.

Bays IO/1 and IO/3 are primary bays and bays IO/2 and IO/4 are secondary bays. The secondary bays provide redundancy or additional connectivity, if desired. If only one type of I/O module is installed, it must be installed in the primary bay.

Removing an I/O Module

Disconnect any cables attached to the I/O module.

Press in the bottom of the release tab and pull out the release lever. See Figure 3-10.

Pull out the release lever and slide the I/O module out of the chassis.

If you are removing the I/O module permanently:

If the I/O module uses a supporting daughter card, uninstall the card from inside the server module(s). See "Removing a Daughter Card" on page 83.

NOTICE: You must install a filler bracket over an empty I/O module slot to maintain Federal Communications

Commission (FCC) certification of the system. The brackets also help keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Install a metal filler bracket over the empty slot opening.

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Figure 3-10. Removing and Installing an I/O Module

1 I/O module 2 release lever

Installing an I/O Module

Unpack the I/O module and prepare it for installation.

For instructions, see the documentation that accompanied the module.

Install the I/O module.

NOTE: Bays IO/1 and IO/2 accept only PowerConnect 5316M Ethernet switch modules or Gb Ethernet pass-

through modules. If only one module is used, it must be installed in bay IO/1. Bay IO/2 is for a second PowerConnect 5316M Ethernet switch module or Gb Ethernet pass-through module for redundancy.

Ensure that the I/O module release lever is fully extended. See Figure 3-10.

Slide the module into the chassis until it is fully seated.

Close the release lever until it snaps securely into place.

If a daughter card(s) was included with the new I/O module, install the daughter card(s). See

Module Daughter Card" on page 82

NOTE: The daughter card enables a server module to communicate with the corresponding connector

number on its appropriate I/O module. For example, server module number 5 must have a Fibre-Channel daughter card installed to communicate with the Fibre Channel pass-through module connector number 5 (primary and secondary bays).

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"I/O

Page 73

Reconnect any cables that must be attached to the module.

See the documentation that accompanied the I/O module for information about its cable connections.

Server Modules

Your system can include up to 10 hot-pluggable server modules. Each server module can contain up to two processors, two hard drives, six memory modules, and one daughter card.

Removing a Server Module

Ensure that the server module's power is off.

When a server module is powered off, its front-panel power indicator is amber. See Figure 1-3.

Press in the release latch on the inside of the upper handle. See Figure 3-11.

Pull out both the upper and the lower handles to eject the server module from the chassis.

Slide the server module out of the chassis.

NOTICE: If you are permanently removing the server module, install a server module blank. Operating the system

for extended periods of time without a server module blank installed can cause the system to overheat.

Figure 3-11. Removing and Installing a Server Module

1 chassis 2 upper handle 3 server module

4 lower handle 5 release latch inside of upper

handle

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Installing a Server Module

NOTICE: Follow this procedure carefully—it is possible to insert the server module upside-down, which may

damage the chassis midplane and the server module.

Orient the server module so that its top side is up. The server module is correctly oriented for installation when its components have the characteristics described below:

The server module’s upper handle is above (outside) the lower handle.

The upper handle has the DELL logo™ on it, extends farther out than the lower handle, and has a release latch on its inside. See Figure 3-12.

The upper edge of the server module has "TOP-SIDE" engraved in it. See Figure 3-12.

Figure 3-12. Proper Server Module Installation Orientation

1 upper handle 2 "TOP-SIDE" engraved in server

module

4 lower handle 5 logo 6 release latch inside of upper

3 server module

handle

Slide the server module into the chassis until the open handles touch the front panel of the chassis.

Rotate both handles inward until the lower handle is flush against the server module’s front panel.

The lower handle automatically closes before the upper handle.

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Continue to rotate the upper handle inward until it is flush against the lower handle.

The upper-handle release latch locks both handles to the front panel of the server module when the handles are properly closed.

Turn on the server module by pressing the module's power button.

Opening the Server Module

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Remove the server module. See "Removing a Server Module."

Orient the server module as shown in Figure 3-13 so that the two cover-release buttons are facing up.

Press down on both cover-release buttons and slide the cover toward the back of the server module until it stops.

Carefully lift the cover away from the server module.

Figure 3-14 illustrates the major components of the inside of the server module.

Figure 3-13. Opening a Server Module

1 cover 2 server module 3 cover-release buttons (2)

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Figure 3-14. Inside a Server Module

1 optional daughter card 2 memory modules 3 heat sink and processor 2

4 hard drive 0 5 hard drive 1 6 heat sink and processor 1

Closing the Server Module

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Ensure that no tools or parts are left inside the system.

Align the cover with the cover alignment pins on the sides of the chassis, and slide the cover forward. See Figure 3-15.

Install the server module. See "Installing a Server Module."

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Figure 3-15. Closing a Server Module

1 cover 2 server module 3 alignment pins (6)

4 cover-release buttons (2)

Removing and Installing Server Module Components

The following procedures describe how to remove and install the following components:

• Memory modules

• Daughter cards

• Integrated NIC TOE feature

• Processors

• Server module battery

• Hard drives

Memory

You can add system memory to a maximum capacity of 32 GB (dual-ranked memory modules) or 16 GB (single-ranked memory modules) by installing 533-MHz or 677-Mhz (when available) fully buffered DIMM(FBD) DDR II memory modules. 256-MB, 512-MB, 1-GB, 2-GB, and 4-GB memory modules are supported.

You can purchase memory upgrade kits from Dell.

NOTICE: Use only 533-MHz or 677-MHz (when available) DDR II FB memory modules.

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The eight memory module sockets are divided into two equal branches (0 and 1). Each branch consists of two channels:

• Branch 0: Channel 0 (DIMM 1, DIMM 5) and channel 1 (DIMM 2, DIMM 6)

• Branch 1: Channel 2 (DIMM 3, DIMM 7) and channel 3 (DIMM 4, DIMM 8)

The first socket of each channel has white release tabs.

board at the back of the server module.

See Figure 6-3 in "Server Module Board Connectors.

The memory sockets are located on the system

General Memory Module Installation Guidelines

• In memory configurations where sparing and mirroring are not supported, the memory modules must be installed in pairs of matched memory size, speed, technology, and vendor, beginning with Branch 0 (Channel 0 and Channel 1).

• The system supports memory mirroring and memory sparing. (Only one of these features can be implemented at one time.) See"Memory Sparing" on page 78 and "Memory Mirroring" on page 79.

• The system supports both single-ranked and dual-ranked memory modules. (Memory modules marked with a "1R" are single ranked and modules marked with a "2R" are dual ranked.) If you install both single-ranked and dual-ranked memory modules, the dual-ranked memory modules must be installed in Branch 1, regardless of capacity.

NOTE: Dual-rank memory modules with less capacity take precedence over single-ranked memory modules

with greater capacity.

NOTICE: For configurations requiring less than eight memory modules, memory module blanks must be installed in

four of the unoccupied memory sockets to maintain proper cooling airflow. See Table 3-2.

Memory Sparing

Memory sparing allocates four ranks of memory to a spare bank. These four ranks consist of the first rank of memory in sockets 1 through 4.

• For single-rank memory modules, the entire capacity of the memory modules is allocated to sparing.

• For dual-rank memory modules, only half of the total capacity is allocated to sparing.

Table 3-1 shows how memory sparing divides the available and spared memory in each of the single- and dual-ranked memory module combinations.

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Table 3-1. Memory Sparing Configurations

Memory Module Size/Type Total Memory Available Memory Spare Memory

Eight 256-MB single-rank modules 2 GB 1 GB 1 GB

Eight 512-MB single-rank modules 4 GB 2 GB 2 GB

Eight 1-GB single-rank modules 8 GB 4 GB 4 GB

Eight 2-GB single-rank modules 16 GB 8 GB 8 GB

Eight 2-GB dual-rank modules 16 GB 12 GB 4 GB

Eight 4-GB dual-rank modules 32 GB 24 GB 8 GB

The following guidelines apply to memory sparing:

• The system only supports memory

sparing

if eight identical memory modules are installed (same size,

speed, technology, and vendor).

• Sparing is not supported if mirroring is enabled.

You can enable memory sparing through the System Setup program. See "Using the System Setup Program" on page 43.

Memory Mirroring

Memory mirroring provides additional data redundancy and system availability. The system divides the total memory in half and copies identical sets of data to each half. Consequently, the amount of available memory is half the amount of physical memory. If a memory module fails, the data in the mirrored data set is still available, and the system can operate normally until the memory module is replaced.

The following guidelines apply to memory mirroring:

• The system only supports memory mirroring if eight identical memory modules are installed.

• Mirroring is not supported if sparing is enabled.

You can enable memory mirroring through the System Setup program. See "Using the System Setup Program" on page 43.

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Sample Memory Configurations

Table 3-2 shows examples of supported memory configurations.

NOTICE: For configurations requiring less than eight memory modules, memory module blanks must be installed in

four of the unoccupied memory sockets to maintain proper cooling airflow. See Table 3-2.

Table 3-2. Sample Memory Configurations

Channel 0 Channel 1 Channel 2 Channel 3

Total Memory DIMM 1 DIMM 5 DIMM 2 DIMM 6 DIMM 3 DIMM 7 DIMM 4 DIMM 8

512 MB 256 MB blank 256 MB blank none blank none blank

1 GB 256 MB blank 256 MB blank 256 MB blank 256 MB blank

1 GB 512 MB blank 512 MB blank none blank none blank

2 GB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB

2 GB 512 MB blank 512 MB blank 512 MB blank 512 MB blank

4 GB 1 GB blank 1 GB blank 1 GB blank 1 GB blank

4 GB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB

8 GB 2 GB blank 2 GB blank 2 GB blank 2 GB blank

8 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB

16 GB 4 GB blank 4 GB blank 4 GB blank 4 GB blank

16 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB

32 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB 4 GB

Installing Memory Modules

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

CAUTION: The memory modules are hot to the touch for some time after the system has been powered down.

Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

Locate the memory module sockets. See Figure 6-3.

Press the ejectors on the memory module socket down and out, as shown in Figure 3-16, to allow the memory module to be inserted into the socket. I

If a memory module blank is installed in the socket, remove it. See Figure 3-16.

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Figure 3-16. Installing and Removing a Memory Module or Memory Module Blank

1 memory module 2 memory module blank 3 memory module socket

4 socket 5 alignment key 6 edge connector

Align the memory module's edge connector with the alignment key on the memory module socket, and

ejectors (2)

insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the

socket in only one way.

Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

Repeat step 3 through step 6 of this procedure to install the remaining memory modules. See Table 3-2 for sample memory configurations.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

(Optional) Press <F2> to enter the System Setup program, and check the the main

System Setup

screen.

System Memory

The system should have already changed the value to reflect the newly installed memory.

If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 10 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.

Run the system memory test in the system diagnostics. See"Running System Diagnostics" on page 117.

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Removing Memory Modules

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow time

for the DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM components.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

Locate the memory module sockets. See Figure 6-3.

Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-16.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

I/O Module Daughter Card

The server module board daughter-card connectors support a variety of dual-channel I/O module daughter cards, including a TCP/IP Offload Engine (TOE) NIC daughtercard.

• If installed, the daughter card must be used in conjunction with its appropriate back-panel I/O module and connector number.

For example, server module number 5 must have a Fibre Channel daughter card installed to communicate with the Fibre Channel pass-through module connector number 5 (primary and secondary bays).

• You cannot install daughter cards of different fabric types within a system.

For more information on I/O module daughter cards, see "Guidelines for Installing Connectivity Modules" on page 28.

Installing a Daughter Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

NOTICE: Hold the daughter card by its edges only.

Align the three screw holes on the daughter card with the three standoffs on the server module board. See Figure 3-17.

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Align the connectors on the bottom of the daughter card with the connectors on the server module board, and then press down on the card edges until it is fully seated.

Secure the daughter card to the server module board with the three screws.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

Figure 3-17. Installing and Removing a Daughter Card

1 daughter card 2 screw holes (3) 3 daughter card connectors on

server module board (2)

Removing a Daughter Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

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Remove the three screws that secure the daughter card to the server module board. See Figure 3-17.

NOTICE: Hold the daughter card by its edges only.

Lift up the daughter card from its connector and remove it from the server module board.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

Activating the Integrated NIC TOE

To add TOE functionality to the server module’s integrated NIC, install the TOE NIC hardware key in the TOE_KEY socket on the system board (

see Figure 6-3.) Both single-port and dual-port TOE hardware

keys are available.

NOTICE: In a NIC team, a dual-port TOE hardware key is required.

Processors

It is possible to upgrade your processor(s) to take advantage of future options in speed and functionality. Each processor and its associated internal cache memory are contained in a land grid array (LGA) package that is installed in a ZIF socket on the system board.

Removing a Processor

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

CAUTION: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time

to cool before handling.

NOTICE: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is

necessary to maintain proper thermal conditions.

Loosen the four screws that secure the heat sink to the server module board. See Figure 3-18.

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Figure 3-18. Installing and Removing the Heat Sink

1 screws (4) 2 heat sink

NOTE: When removing the heat sink, the possibility exists that the processor might adhere to the heat sink and be

removed from the socket. It is recommended that you remove the heat sink while the processor is still warm.

Remove the heat sink:

Slightly rotate the heat sink to loosen it from the processor.

If the processor is removed from the socket with the heat sink, twist or slide the processor off of the heat sink. Do not pry the processor off of the heat sink.

Set the heat sink on its top so as not to contaminate the thermal grease.

Pull the socket-release lever straight up until the processor is released from the socket. See Figure 3-19.

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Figure 3-19. Installing and Removing the Processor

1 processor 2 socket-release lever 3 pin-1 corner of socket

4 pin-1 corner of processor

Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new

processor.

NOTICE: Be careful not to bend any of the pins on the LGA socket when removing the processor. Bending the pins

can permanently damage the socket and system board.

Installing a Processor

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

1 Prior to upgrading your system, download the latest system BIOS version on support.dell.com.

Unpack the new processor.

If you are adding a second processor, remove the processor blank by loosening the two screws securing the blank to the system board.

Align the pin-1 corner of the processor with the pin-1 corner of the ZIF socket. See Figure 3-19.

NOTE: Identifying the pin-1 corners is critical to positioning the processor correctly.

Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor. Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the system board.

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Install the processor in the socket.

NOTE: If you are installing just one processor, it must be installed in socket CPU_1. See Figure 6-3.

NOTICE: Positioning the processor incorrectly can permanently damage the processor and the system board

when you turn it on. Be careful not to bend the pins on the LGA socket.

If the release lever on the processor socket is not positioned all the way up, move it to that

position.

With the pin-1 corners of the processor and socket aligned, set the processor lightly in the socket.

Because the system uses a ZIF processor socket, do not use force.

When the processor is positioned correctly, it drops down into the socket with minimal pressure.

When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor.

Install the heat sink:

If you are reinstalling a heat sink

, use a clean lint-free cloth to remove the existing thermal grease

from the heat sink.

If you are reinstalling a processor

Apply thermal grease evenly to the top of the processor.

Place the heat sink onto the processor. See Figure 3-18.

Tighten the four screws to secure the heat sink to the server module board. See Figure 3-18.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

, also clean any remnants of thermal grease from the processor.

As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup program.

Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration.

See "Using the System Setup Program" on page 43

for instructions about using the System Setup

program.

Run the system diagnostics to verify that the new processor operates correctly.

See "Running System Diagnostics" for information about running the diagnostics and troubleshooting processor problems.

If you have upgraded the processor, update the system BIOS.

Installing System Options 87

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Server Module Battery

The system battery is a 3.0-volt (V), coin-cell battery.

Removing and Installing the Server Module Battery

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only

with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your Product Information Guide for additional information.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

If a daughter card is installed on the server module board, remove the daughter card. See "Removing a Daughter Card" on page 83.

Remove the system battery by lifting it straight up from its connector. See Figure 3-20.

See Figure 6-3 to locate the system battery on the server module board.

Install the new system battery with the side labeled "+" facing toward the inside of the server module. See Figure 3-20.

Figure 3-20. Replacing the System Battery

1 "+" side of battery 2 battery connector

88 Installing System Options

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If you removed a daughter card from the server module board, reinstall it. See "Installing a Daughter Card" on page 82.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program" in your

Enter the correct time and date in the System Setup program's

Exit the System Setup program.

To test the newly installed battery, remove the server module for at least an hour. See "Removing a

User's Guide

Time

and

Date

fields.

Server Module."

After an hour, install the server module. See "Installing a Server Module."

Enter the System Setup program and if the time and date are still incorrect, see "Getting Help" for instructions about obtaining technical assistance.

Hard Drives

Each server module supports one or two hot-pluggable SAS or one or two hot-pluggable SATA hard drives. If only one hard drive is used, a blank must be installed to maintain proper cooling. The hard drive bays are located on the front panel of the server module. Each hard drive has indicators that provide hard drive activity and status information.

NOTICE: You cannot install a SAS drive and a SATA drive within a given server module (blade). However, you can

install server modules (blades) with SAS drives and server modules with SATA drives in the same server enclosure.

Integrated Mirroring of Hard Drives

The controller on the server module board supports integrated mirroring if two drives are installed. After installing the drives, see your Configuration Guide to enable and configure your RAID array.

Installing a Previously Arrayed Hard Drive Into a SAS-Mode Server Module

A hard drive previously installed in a RAID configuration contains partial segments of information referred to as "meta-data." If you hot-install a hard drive that contains meta-data into a SAS-mode server module, its array may appear as degraded after the server module is rebooted.

CAUTION: Do not attempt to rebuild the degraded array in a SAS-mode server module. The server module can

accommodate up to two hard drives, one of which is the primary physical boot hard drive. Rebuilding the array could result in loss of data from the primary hard drive.

To remove the meta-data from the replacement hard drive, perform the following steps:

Back up all data onto the replacement hard drive.

Restart the server module and press <Ctrl><C> to run the RAID configuration utility.

Change the degraded array properties from mirror to SAS mode by selecting NO as the

Installing System Options 89

Mirror

option.

Page 90

Installing a Hard Drive

NOTICE: When a replacement hot-pluggable hard drive is installed and the server module is powered on, the hard

drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed.

NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your

operating system.

Open the hard-drive carrier handle. See Figure 3-21.

Figure 3-21. Installing a Hard Drive

1 server module 2 hard drive 0 3 carrier handle

4 hard drive 1

Insert the hard-drive carrier into the drive bay.

Close the hard-drive carrier handle to lock it in place.

Removing a Hard Drive

NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your

operating system.

Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive may be removed safely. See Figure 1-4.

When all indicators are off, the drive is ready for removal.

See your operating system documentation for more information on taking the hard drive offline.

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Open the hard-drive carrier handle to release the drive. See Figure 3-21.

Slide the hard drive out until it is free of the drive bay.

If you are permanently removing the hard drive, install a blank insert.

Shutdown Procedure for Servicing a Hard Drive

NOTE: This section applies only to situations where the server module must be powered down to service a hard

drive. In many situations, the hard drive can be serviced while the server module powered on.

If you need to power off the server module to service a hard drive, wait 30 seconds after the server module’s power indicator turns off before removing the hard drive. Otherwise, the hard drive may not be recognized after the hard drive is reinstalled and the server module is powered on again.

Configuring the Boot Drive

The drive or device from which the system boots is determined by the boot order specified in the System Setup program (see "Using the System Setup Program" on page 43.

Removing a Hard Drive From a Hard-Drive Carrier

Remove the four screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier.

Installing a Hard Drive Into a Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the rear. See

Figure 3-22

2 Align the screw holes on the hard drive with the holes on the hard-drive carrier. See

3 Attach the four screws to secure the hard drive to the hard-drive carrier. See

Figure 3-22

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Figure 3-22. Installing a Hard Drive Into a Drive Carrier

1 screws (4) 2 drive carrier 3 hard drive

Back-Panel Module Cage Assembly (Service-Only Procedure)

Removing the Back-Panel Module Cage Assembly

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Press the system power switch to turn off the system. See "System Status Features" on page 10.

Remove all of the server modules. See "Removing a Server Module" on page 73.

Remove the power supply modules. See "Removing a Power Supply Module" on page 58.

Remove the fan modules. See "Removing a Fan" on page 60.

Remove the DRAC/MC module. See "Removing a DRAC/MC Module" on page 61.

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Remove the KVM module. See "Removing a KVM Module" on page 63.

Remove the I/O modules. See "Removing an I/O Module" on page 71.

Remove the four screws securing the module cage assembly to the chassis back panel. See Figure 3-23.

Pull the assembly out of the chassis approximately half way until it stops, press the two side levers on the sides of the cage, and then pull the cage out from the chassis. See Figure 3-23.

Figure 3-23. Removing and Installing the Back-Panel Module Cage Assembly

1 module cage assembly 2 chassis 3 side levers (2)

4 back rails (2) 5 screws (4)

Installing the Back-Panel Module Cage Assembly

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Insert the module-cage assembly into the back of the chassis and push the assembly in until the back rails are flush against the chassis back panel. See Figure 3-23.

Install the four screws to secure the module cage assembly to the chassis back panel.

Install the I/O modules. See "Installing an I/O Module" on page 72.

Install the KVM module. See "Installing a KVM Module" on page 63.

Install the DRAC/MC module. See "Installing a DRAC/MC Module" on page 62.

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Install the fan modules. See "Installing a Fan" on page 61.

Install the power supply modules. See "Installing a Power Supply Module" on page 59.

Install the server modules. See "Installing a Server Module" on page 74.

Press the system power switch to turn on the system.

Chassis Control Panel Assembly (Service-Only Procedure)

Removing the Chassis Control Panel

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Press the system power switch to turn off the system. See "System Status Features" on page 10.

Remove the server modules nearest the system control panel. See "Removing a Server Module" on page 73.

Remove the chassis control panel:

From the front of the chassis, slightly lift up the securing tab on the back of the control panel. See Figure 3-24.

Slide the control panel slightly backward and remove it from its bay.

Remove the control-panel midplane receptacle:

From the front of the chassis, press in the securing-arm release button and lift up the securing arm.

Pull out the control-panel midplane receptacle from its bay.

Remove the control-panel cable from its retaining clips.

Remove the control panel assembly from the chassis.

94 Installing System Options

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Figure 3-24. Removing and Installing the Chassis Control Panel Assembly

1 midplane receptacle 2 securing-arm release button 3 securing arm

4 control-panel cable 5 control-panel securing tab 6 control panel

front

Installing the Chassis Control Panel

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Place the control-panel cable in its retaining clips. See Figure 3-24.

Install the control-panel midplane receptacle:

Ensure that the securing arm on the control-panel midplane receptacle is open.

Place the control-panel midplane receptacle into its bay and push it forward until it is fully seated.

Lower the securing arm on the control-panel midplane receptacle until it locks in place.

Install the chassis control panel assembly:

Place the control panel in its bay so it lays flat.

Slide the control panel forward until its securing tab locks in place.

Installing System Options 95

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Server Module Control Panel Assembly (Service-Only Procedure)

Removing the Server Module Control Panel

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Turn off the server module.

If the power switch on the control panel is still operational, press the power switch to turn off the server module. See "System Status Features" on page 10.

If the server module power switch is not operational, power down the server using its remote powerdown capability. See the on using the remote management features of the system

Remove the server module from the system chassis. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

Remove the two screws that secure the control panel to the server module top bracket and pull out the control panel to remove it. See Figure 3-25.

Remove the control-panel cable from the server module-board connector:

Pull up the retaining clip on top of the connector.

Lift up on the control panel cable to remove it from the server module-board connector.

NOTE: The control panel cable attaches to the connector on the control panel in the same manner.

Dell Remote Access Controller/Modular Chassis User’s Guide

for information

96 Installing System Options

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Figure 3-25. Removing and Installing the Server Module Control Panel Assembly

1 screws (2) 2 control panel cable retaining

clip

4 server module-board

connector

7 control panel

5 control panel cable 6 top bracket

3 retaining clip

Installing the Server Module Control Panel

Place the new control panel under the server module top bracket and secure it with the two screws. See Figure 3-25.

Route the control-panel cable under its retaining clip.

Connect the control-panel cable to the server module-board connector:

Pull up the retaining clip on top of the connector.

Slip the cable between the retaining clip and the connector and press down on the clip to secure the cable.

NOTE: The cable attaches to the connector on the control panel in the same manner.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module. See "Installing a Server Module" on page 74.

Installing System Options 97

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System Board (Service-Only Procedure)

Removing the System Board

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Remove the server module. See "Removing a Server Module" on page 73.

Open the server module. See "Opening the Server Module" on page 75.

CAUTION: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time

to cool before handling.

CAUTION: The memory modules are hot to the touch for some time after the system has been powered down.

Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

NOTICE: If you are removing two hard drive, label them so you can replace them in their original locations.

Remove the hard drives. See "Removing a Hard Drive" on page 90.

Disconnect the control panel cable from the system board. See Figure 3-25.

If applicable, remove the daughter card See "Removing a Daughter Card" on page 83.

Remove the memory modules and memory module blanks. See "Removing Memory Modules" on page 82.

Remove the processor(s). See "Removing a Processor" on page 84.

Remove the five Phillips screws and three hexagonal screws securing the system board to the server module chassis.

Remove the curved chipset cooling shroud near the memory module sockets.

Lift the system board out of the chassis.

98 Installing System Options

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Figure 3-26. Removing and Installing the System Board

1 screws (8) 2 system board

Installing the System Board

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Carefully lower the new system board into the chassis.

Reinstall the five Phillips screws and three hexagonal screws.

Use the center screw near the back edge of the board to reinstall the chipset cooling shroud.

Replace the processor(s). See "Installing a Processor" on page 86.

Replace the memory modules and memory module blanks. See "Installing Memory Modules" on page 80.

If applicable, replace the daughter card See "Installing a Daughter Card" on page 82.

Reconnect the control panel cable to the system board. See Figure 3-25.

Replace the hard drive(s).

If you are installing two drives, be sure and reinstall them in their original locations.

Close the server module. See "Closing the Server Module" on page 76.

Install the server module in the system. See "Installing a Server Module" on page 74.

Installing System Options 99

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100 Installing System Options

Dell 1955 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware Owners Manual

Contents

About Your System

Other Information You May Need

System Overview

System Status Features

Server Module Features

Using USB Diskette or USB CD Drives

Hard-Drive Features

Back-Panel Features

Power Supply Indicator

Fan Module Indicators

KVM Modules

Avocent Analog KVM Switch Module

Avocent Digital Access KVM Switch Module

DRAC/MC Module

Important I/O Configuration Considerations

DRAC/MC Firmware Requirements

I/O Connectivity

Guidelines for Installing Connectivity Modules

PowerConnect 5316M Ethernet Switch Module

Fibre Channel Pass-Through Module

Fibre Channel Switch Module

Infiniband Pass-through Module

Gb Ethernet Pass-through Module

Server Module Messages

Warning Messages

Diagnostics Messages

Alert Messages

Using the System Setup Program

Entering the System Setup Program

Responding to Error Messages

Using the System Setup Program

System Setup Options

Main Screen

Memory Information Screen

CPU Information Screen

Integrated Devices Screen

Serial Communication Screen

System Security Screen

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

Acquiring the asset.com Utility

Baseboard Management Controller Configuration

Entering the BMC Setup Module

BMC Setup Module Options

Installing System Options

Power Supply Modules

System Power Guidelines

Removing a Power Supply Module

Installing a Power Supply Module

Fan Modules

Removing a Fan

Installing a Fan

DRAC/MC Module

Removing a DRAC/MC Module

Installing a DRAC/MC Module

Important I/O Configuration Considerations

DRAC/MC Firmware Requirements

KVM Module

Removing a KVM Module

Installing a KVM Module

Tiering an Avocent Analog KVM Switch or Avocent Digital Access KVM Switch From a Analog KVM Switch

Tiering an Avocent Analog KVM Switch From a Dell Console Switch

Tiering an Avocent Digital Access KVM Switch From a Dell Console Switch

Chassis I/O Module

I/O Module Placements

Installing an I/O Module

Server Modules

Removing a Server Module

Installing a Server Module

Opening the Server Module

Closing the Server Module