About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, and the Del l logo are trademarks of Dell Inc; Microsoft , Windows, are registered trademarks of Microsoft
Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be r egistered in certain jurisdictions. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 1908FPt, 1908FPf, 1908FPb
September 2008 Rev. A00
About Your Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Front ViewFront panel controls
1Video input select
2OSD menu / select button
3Brightness & Contrast / Down (-) button
4Auto-Adjust / Up (+) button
5Power button (with power light indicator)
Back View
Back viewBack View with monitor stand
VESA mounting holes (100mm)
1
(Behind attached VESA plate)
2Barcode serial number labelRefer to this label if you need to contact Dell for technical support.
3Security lock slotUse a security lock with the slot to help secure your monitor.
4Dell Soundbar mounting bracketsAttach the optional Dell Soundbar.
5Regulatory rating labelLists the regulatory approvals.
6Stand removal buttonPress to release the stand.
7Cable management slotHelp organize cables by placing them through the slot.
About Your Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
USB
connectors
(downstream)
Left view Right view
Bottom View
Bottom view
1 Power connectorInsert the power cable.
2 Dell Soundbar power connectorConnect the power cord for the Soundbar (optional).
3 DVI connectorConnect your computer DVI cable.
4 VGA connectorConnect your computer VGA cable.
Connect the USB cable that came with your monitor to the monitor and the
computer. Once this cable is connected you can use the USB connectors on
the side and bottom of the monitor.
About Your Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Viewing angle160° (vertical) typ, 160° (horizontal) typ
Luminance output300 cd/m ²(typ)
Contrast ratio800 to 1 (typ)
Faceplate coatingAntiglare with hard-coating 3H
BacklightCCFL (4) edgelight system
Response Time5ms typical
Resolution Specifications
Horizontal scan range30 kHz to 81 kHz (automatic)
Vertical scan range56 Hz to 76 Hz (automatic)
Optimal preset resolution1280 x 1024 at 60 Hz
Highest preset resolution1280 x 1024 at 75 Hz
Video Supported Modes
Video display capabilities (DVI playback)480p/576p/720p (Supports HDCP)
Preset Display Modes
Display Mode
VESA, 720 x 40031.570.028.3-/+
VESA, 640 x 48031.560.025.2-/VESA, 640 x 48037.575.031.5-/VESA, 800 x 60037.960.040.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.575.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C (-4° to 140°F)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
204.86 BTU/hour (maximum)
About Your Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
102.43 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following
table shows the power consumption and signaling of this automatic power saving feature:
VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveGreen30 W (typical)/60 W (maximum)
Active-off modeInactiveInactiveBlankedAmberLess than 2 W
Switch off---OffLess than 1 W
The OSD will only function in the normal operation mode. When the menu or plus buttons are pressed in Active-off mode, one of the following messages will be displayed:
Analog Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
OR
Digital Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
This monitor supports High-Speed Certified USB 2.0 interface.
Data Rate Power Consumption
High speed 480 Mbps 2.5W (Max., each port)
Full speed12 Mbps 2.5W (Max., each port)
Low speed 1.5 Mbps 2.5W (Max., each port)
USB ports:
1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0-capable computer.
NOTE: The USB interface of the monitor works ONLY when monitor is powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-
enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor
About Your Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
Setting Up the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Back to Contents Page
Setting Up the Monitor
Dell™ 1908FP-BLK Flat Panel Monitor User's Guide
Attaching the StandConnecting the MonitorOrganizing the CablesAttaching the Soundbar (optional)Removing the StandWall Mounting (Optional)
Attaching the Stand
NOTE: The stand is detached from monitor when they are shipped from the factory.
1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
3. Press the stand till it snaps into place.
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not
connect both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems.
Setting Up the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all
cables as shown above.
Attaching the Soundbar(optional)
NOTICE: Do not use with any device other than Dell Soundbar.
1. Working from the rear of the monitor, attach the Dell Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Dell Soundbar to the left until it snaps into place.
3.
Connect the soundbar to the Dell Soundbar power connector (See Bottom View for Details)
4. Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,ensure that the monitor is placed on a clean surface.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Back to Contents Page
Operating the Monitor
Dell™ 1908FP-BLK Flat Panel Monitor User's Guide
Using the Front Panel ControlsUsing the On-Screen Display (OSD) MenuSetting the Optimal ResolutionUsing the Dell Soundbar (Optional)
Using the Tilt, Swivel, and Vertical Extension
Changing the Rotation of Your Monitor
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of
the characteristics as they change.
Front panel ButtonDescription
Use the Input Select button to select between two different video signals that may be connected to your monitor.
If both VGA and DVI cables are connected to one PC, this monitor will display an image automatically just as long as a video signal is present in either
VGA or DVI outputs. When connecting one display to two PCs, if using screen savers, best to set both to the exact times. Whichever mouse is moved
first will activate that video input first.
NOTE: The floating 'Dell Self-test Feature Check' dialog appears on a black background if the monitor cannot sense
a video signal. Using the input select button, select the desired input to be tested either Analog Input or Digital
Input. Disconnect the video cable from the video card and the Dell Self-test Feature Check dialogue box will appear
if the display is operating correctly.
or
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
or
OSD menu / select
Down (-) and Up (+)
Brightness/Contrast
Auto Adjust
The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using the OSD Menu
Use these buttons to adjust (decrease/increase ranges) items in the OSD menu.
Use this button to launch Brightness/Contrast Menu.
Use this button to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the current
input:
Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor
by using the Pixel Clock (Coarse), Phase (Fine) controls in the OSD.
.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Use the power button to turn the monitor on and off.
The green light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Accessing the Menu System
NOTE:If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change
the settings and then wait for the OSD menu to disappear.
Push the MENU button to open the OSD menu and display the main menu.
1.
Main Menu for Auto Detect Analog (VGA)
Input
Main Menu for Auto Detect Digital (DVI)
or
Input
Main Menu for Analog (VGA) InputMain Menu for Digital (DVI) Input
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Push the + button to increase the contrast and push the - button to decrease the contrast (min 0 ~ max 100).
or
NOTE: Auto Adjust, Positioning and Image Settings are only available when you are using the analog (VGA) connector.
2. Push the - and + buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table below for a complete list of all the options
available for the monitor.
3. Push the MENU button once to activate the highlighted option.
4. Push - and + button to select the desired parameter.
5. Push MENU to enter the slide bar and then use the - and + buttons, according to the indicators on the menu, to make your changes.
6. Push the MENU button once to return to the main menu to select another option or push the MENU button two or three times to exit from the OSD menu.
Brightness adjusts the luminance of the backlight.
Adjust Brightness first, then adjust Contrast only if further adjustment is necessary.
Push the + button to increase luminance and push the - button to decrease luminance (min 0 ~ max 100).
Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Positioning:
Horizontal
Vertical
Positioning moves the viewing area around on the monitor screen.
When making changes to either the Horizontal or Vertical settings, no changes occur to the size of the viewing area. The image shifts in response to your selection.
Minimum is 0 (-) and maximum is 100 (+).
Auto AdjustEven though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup.
Select to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel
Clock (Coarse) and Phase (Fine) controls under Image Settings.
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
Image settings: The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. These settings are accessed through the main OSD menu,
by selecting Image Settings.
Pixel Clock
(Coarse)
Phase (Fine)
Use the - and + buttons to make adjustments. (Minimum: 0 ~ Maximum: 100)
If satisfactory results are not obtained using the Phase adjustment, use Pixel Clock (Coarse) and then use Phase (fine), again.
NOTE: This function may change the width of the display image. Use the Horizontal function of the Position menu to center the display image on the screen.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
NOTE: When using DVI source, the Image Settings option is not available.
Color Settings
Normal Preset
Blue Preset
Red Preset
Color Settings adjusts the color temperature, color hue, and saturation.
The color hue is most noticeable in areas of white.
Normal Preset is selected to obtain the default (factory) color settings. This setting is also the “sRGB” standard default color space.
Blue Preset is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text editors, etc.).
Red Preset is selected to obtain a redder tint. This color setting is typically used for color-intensive applications (photograph image editing, multimedia,
movies, etc.).
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit increments, from 0 to
100.
Adjust the settings for the OSD, including the location, the amount of time the menu remains on-screen, and the rotation of the OSD.
Position of the OSD:
To adjust the horizontal position of the OSD, use the - and + buttons, and move OSD to the left and right.
To adjust the vertical position of the OSD, use the - and + buttons, and move OSD down and up.
The OSD stays active for as long as it is in use. Adjusting the hold time, sets the length of time the OSD remains active after the last time you pressed a button.
Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
OSD Rotation
OSD Rotation:
OSD LockOSD Lock:
LanguageSelect to have the OSD display in one of five languages (English, French, Spanish, German, or Japanese).
Rotates the OSD by 90 ° counter-clockwise. Adjust according to Rotating Your Monitor setction
Controls user access to adjustments. When Yes (+) is selected, no user adjustments are allowed. All buttons are locked except the menu button.
NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu, with OSD Lock selected. Select No (-) to unlock
and allow user access to all applicable settings.
NOTE: You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds.
You can select to have the audio on or off when the monitor is in power saving mode.
Yes — enables audio
No — disables audio (default)
NOTE: The change only affects the OSD. It has no effect on any software running on the computer.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Factory Reset:Reset the OSD menu options to the factory preset values.
NOTE: When the Dell Soundbar is not properly connected to the monitor, the audio menu
is not available.
Exit — Select to exit out of Reset to Factory Settings menu without resetting any OSD options.
Position settings only — Change the settings for Image Position back to original factory settings.
Color settings only — Change the Red, Green, and Blue settings back to their original factory settings and set the default setting for Normal Preset.
All settings — Change all the user-adjustable settings including color, position, brightness, contrast and OSD hold time to the factory defaults. The language of
the OSD does not change.
IR — This feature will help reduce minor cases of image retention.
Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD
Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
Below warning message appears once user select “Enable LCD Conditioning”:
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
DDC/CI — Enable the DDC/CI control function.
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color balance, etc) via software applications on your
PC.
Default is "Enable". You can disable this feature by selecting "Disable".
For best user experience and optimum performance of your monitor, keep this feature enabled.
NOTE: If user select "Disable", display Warning message box as below. Select "Yes" disable DDC/CI
and return to "Factory Reset" menu. Warning message time-out in 20 sec.
OSD Warning Messages
One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications
addressable by this monitor. Recommended mode is 1280 X 1024.
NOTE: The floating Dell Self-test Feature Check dialog appears on-screen if the monitor cannot sense a video signal.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
or
or
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Common Problems
Setting the Optimal Resolutionn
To set the optimal resolution for the monitor:
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1280 X 1024.
4. Click OK.
If you do not see 1280 X 1024 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a white
LED for power indication, and two audio headset jacks.
Operating the Monitor:Dell 1908FP-BLK Flat Panel Monitor User's Guide
Back to Contents Page
Vertical Extension
Stand extends vertically up to 130mm.
Changing the Rotation of Your Monitor
Before you rotate the monitor, your monitor should either be vertically extended (Vertical Extension) or titled (Tilt) to avoid hitting the bottom edge of the monitor.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
Back to Contents Page
Troubleshooting
Dell™ 1908FP-BLK Flat Panel Monitor User's Guide
Troubleshooting Your MonitorCommon ProblemsProduct Specific ProblemsUSB ProblemsTroubleshooting Your Soundbar
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions
Troubleshooting Your Monitor
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue
connector) cables from the back of computer.
3. Turn on the monitor.
NOTE: The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will
continuously scroll through the screen.
or
or
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the
4. Carefully inspect the screen for abnormalities.
5. Press the
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
button on the front panel again. The color of the screen changes to red.
and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
The test is complete when the white screen appears. To exit, press the
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
button again.
Common Problems
The following table contains general information about common monitor problems you might encounter.
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor FocusPicture is fuzzy, blurry, or ghosting
What You ExperiencePossible Solutions
No picture, monitor is dead
No picture or no brightness
Check connection integrity at the both ends of the video cable, verify that the monitor and
computer are plugged into a working electrical outlet, and that you have pressed the power
button.
Press the input select button in the front of the monitor and ensure the correct input source is
selected.
Increase brightness & contrast controls.
Perform monitor self-test feature check.
Check for bent or broken pins on the end of the video cable.
Reboot your computer and monitor.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Eliminate video extension cables.
Perform monitor reset.
Lower video resolution or increase font size.
Shaky/Jittery Video Wavy picture or fine movement
Missing PixelsLCD screen has spots
Brightness
Problems
Geometric
Distortion
Horizontal/Vertical
Lines
Picture too dim or too bright
Screen not centered correctly
Screen has one or more lines
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor reset.
Check environmental factors.
Relocate and test in another room.
Cycle power on-off
These are pixels that are permanently off and this is a natural defect that occurs in LCD
technology.
Perform monitor reset on "Position Settings Only".
Push Auto Adjust button.
Adjust the centering controls.
Ensure monitor is in proper video mode.
Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self-test
mode.
Check for bent or broken pins.
Boot up in the "safe mode".
LCD ScratchedScreen has scratches or smudges
Safety Related
Issues
Intermittent
Problems
Image Retention
(from a static
image)
Visible signs of smoke or sparks
Monitor malfunctions on and off
Faint Shadow from the static image
displayed appears on the
screen
Product Specific Problems
Turn monitor off and clean the screen.
For cleaning instruction, see Cleaning Your Monitor.
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the flat panel is secure.
Perform monitor reset.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Use the Power Management feature to turn off the monitor at all times when not in use.
Alternatively, use a dynamically changing screensaver left on the monitor for a long period of
time.
In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this
option may take several hours before the image is eliminated.
NOTE: Image Burn-in is not covered by your warranty.
Specific SymptomsWhat You ExperiencePossible Solutions
Screen image is too smallImage is centered on screen,
Cannot adjust the monitor with
the buttons on the front panel
but does not fill entire
viewing area.
OSD does not appear on the
screen
Perform monitor reset on "All Settings."
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
USB Problems
Specific SymptomsWhat You ExperiencePossible Solutions
USB interface is not working USB peripherals are not working.
High Speed USB 2.0
interface is slow
High Speed USB 2.0 peripherals working slowly
or not at all.
Check that your monitor is turned ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Troubleshooting Your Soundbar
Specific SymptomsWhat You ExperiencePossible Solutions
No SoundNo power to Soundbar - the power indicator is off.
(built-in DC power supply. i.e.1908FP-BLK )
Turn the Power/Volume knob on the Soundbar clockwise to
the middle position; check if the power indicator (white
LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged
No SoundSoundbar has power - power indicator is on.
Distorted SoundComputer's sound card is used as the audio source.
Distorted SoundOther audio source is used.
Unbalanced Sound OutputSound from only one side of Soundbar
Low VolumeVolume is too low.
Confirm that the monitor has power.
If the monitor has no power, see Troubleshooting your
monitor for monitor common problem.
Plug the audio line-in cable into the computer's audio out
jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or
MP3).
Turn the Power/Volume knob on the Soundbar clockwise to
a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable
CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted
into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counterclockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable
CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted
into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counterclockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted
into the jack of the sound card or audio source.
Set all Windows audio balance controls (L-R) to their
midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable
CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to
the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable
CD player).
Safety InstructionsFCC Notice (U.S. Only) and Other Regulatory InformationContacting Dell
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not
be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.