2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, ensure that you have the Dell printer Service Tag available. For more information about your
service tag, see Express Service Code and Service Tag number
Finding InformationSoftware Overview
About Your PrinterPrinting
Operator Panel MenusMaintaining Your Printer
Operator Panel LightsTroubleshooting
Installing Optional HardwareSpecifications
Loading PaperAppendix
Setting up for Local PrintingLicensing Notice
Setting up for Network Printing
.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, OpenManage, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT are
registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the
United States and/or other countries.
Sun, Sun Microsystems, Solaris, and the Solaris logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other
countries, and are under license.
SUSE is a registered trademark of Novell, Inc. in the United States and other countries.
Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and
in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
Model 1720/1720dn
November 2006 SRV PY972 Rev. A00
Finding Information
What are you
looking for?
Drivers for my
printer
My User's
Guide
How to set up my
printer
Find it here
Drivers and Utilities CD
If you purchased your Dell computer and printer at the same time, documentation and drivers for
your printer are already installed on your computer. You can use the Drivers and Utilities CD to
uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD
to provide last-minute updates about technical changes to your printer or advanced technical
reference material for experienced users or technicians.
Setting Up Your Printer poster
Safety
information
How to set up
and use my
printer
Warranty
information
Express Service
Code and Service
Tag number
Owner's Manual
Express Service Code and Service Tag number
The illustration below shows the location of the label on the printer.
Latest drivers
for my printer
Answers to
technical
service and
support
questions
Documentation
for my printer
Dell Support website: support.dell.com
The Dell Support website provides several online tools, including:
Solutions—Troubleshooting hints and tips, articles from technicians, and online courses.
Upgrades—Upgrade information for components, such as memory
Customer Care—Contact information, order status, warranty, and repair information
Downloads—Drivers
Reference—Printer documentation and product specifications
How to use
Windows® XP
Documentation
for my printer
How to use
Windows
Vista™
Documentation
for my printer
Windows XP Help and Support Center
1. Click Start® Help and Support.
2. Type a word or phrase that best describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
1. Click ®Help and Support.
2. Type a word or phrase that best describes your problem, and then click the magnifying glass
icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
Software Overview
Dell Toner Management System™Status Monitor CenterDell Local Printer Settings UtilitySet IP Address UtilityDell Printer Software Uninstall UtilityDriver ProfilerDell Printer Configuration Web ToolDell Printer Alert Utility
Use the Drivers and Utilities CD that came with your printer to install a combination of software applications, depending
on your operating system.
NOTE: If you purchased your printer and computer separately, you must use the Drivers and Utilities CD to install
these software applications.
NOTE: These software applications are not available with Linux or Macintosh.
Dell Toner Management System™
Printing Status Window
NOTE: This application is not available if you are using Windows® NT.
NOTE: For the Printing Status Window to work properly, bidirectional communication support must be in place so
the printer and computer can communicate. An exception is added to the Windows® Firewall to allow this
communication.
Use the Status Monitor Center to manage multiple Status Monitors.
The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer) and
the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:
Monitor the toner level for your printer.
Click Order Toner to order replacement toner cartridges.
Dell Printer Supplies Reorder Application
The Order Supplies dialog box can be launched from the Printing Status window, the Programs window, or the desktop
icon.
You can order toner by phone or from the Web.
If ordering from the Dell Printer Supplies Reorder Application:
1. Click Start® Programs or All Programs® Dell Printers® Dell Laser Printer 1720.
For Windows Vista (default Start menu):
a. Click ®Programs.
b. Click Dell Printers.
c. Click Dell Laser Printer 1720.
2. Click Printer Supplies Reorder Application.
The Ordering Supplies dialog box opens.
If ordering from the Web, click Visit Dell's cartridge ordering web site.
If ordering by phone, call the number that appears under the By Telephone heading.
Status Monitor Center
NOTE: For the local Status Monitor Center to work properly, bidirectional communication support must be in place
so the printer and computer can communicate. An exception is added to the Windows® Firewall to allow this
communication.
Use the Status Monitor Center to manage multiple Status Monitors.
Double-click a printer name to open its Status Monitor, or select Run to open a Status Monitor for a particular
printer.
Select Update to change the appearance of the list of printers.
Select Help to read the online Help.
Dell Local Printer Settings Utility
NOTE: This application is not available when the printer is connected to a network.
Use the Dell Local Printer Settings Utility to change and save printer settings not available from the printer software (for
example, activating Alarm Control if you want the printer to sound an alarm when it needs attention).
The Dell Local Printer Setup Utility is installed automatically on your computer when you install the Dell printer software.
To access the utility:
1. Click Start® Programs or All Programs® Dell Printers® Dell Laser Printer 1720.
For Windows Vista (default Start menu):
a. Click
®Programs.
b. Click Dell Printers.
c. Click Dell Laser Printer 1720.
2. Click Dell Local Printer Settings Utility.
NOTE: The Dell Local Printer Settings Utility only functions with printers connected directly to the computer.
You can change the following settings using the Dell Local Printer Settings Utility:
Eco-Mode
Quiet Mode
Printer Language
Power Saver
Resource Save
Download Target
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Toner Alarm
PCL EMUL MENU
POSTSCRIPT MENU
PARALLEL MENU
USB MENU
1
Per supported source
Orientation
Lines Per Page
A4 Width
Tray Renumber
Auto CR after LF
Auto LF after CR
Print PS Error
Font Priority
PCL SmartSwitch
PS SmartSwitch
Parallel Buffer
Advanced Status
Honor Init
PCL SmartSwitch
PS SmartSwitch
USB Buffer
1
2
Per custom type number
3
Per supported media
Set IP Address Utility
NOTE: This application is not available when the printer is locally attached to a computer.
NOTE: For the Set IP Address Utility to work properly, an exception is added to the Windows® Firewall.
Use the Status Monitor Center to manage multiple Status Monitors.
The Set IP Address Utility lets you set up an IP address and other important IP parameters. To set the IP address
manually:
1. Launch the Dell Printer Configuration Web Tool by typing your network printer's IP address in your web browser.
2. Click Printer Settings.
3. Under Printer Server Settings, click TCP/IP.
4. Enter the IP Address and the Netmask and Gateway settings.
NOTE: If you do not know these settings, contact your network administrator.
5. Click Submit.
6. Enter the new IP address in your browser to continue using the Dell Printer Configuration Web Tool.
Dell Printer Software Uninstall Utility
Use the Uninstall Software Utility to remove any currently installed printer software or printer objects.
1. Click Start® Programs or All Programs® Dell Printers.
For Windows Vista (default Start menu):
a. Click
b. Click Dell Printers.
2. Click Dell Printer Software Uninstall.
®Programs.
3. Select the components you want to uninstall, and then click Next.
4. Click Finish.
5. When the uninstall is completed, click OK.
Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver profile can contain a group of
saved printer driver settings and other data for such things as:
Print orientation and N-Up (document settings)
Installation status of an output tray (printer options)
User-defined paper sizes (custom papers)
Simple text and watermarks
Overlay references
Font references
Form associations
Dell Printer Configuration Web Tool
NOTE: This application is not available when the printer is connected locally to a computer.
Have you ever sent a print job to the network printer down the hall, only to find it didn't print because of a paper jam or
an empty paper tray? One of the features of the Dell Printer Configuration Web Tool is the E-mail Alert Setup, which
sends you, or the key operator, an e-mail when the printer needs supplies or intervention.
If you fill out printer inventory reports requiring the asset tag number of all of the printers in your area, the Dell Printer
Configuration Web Tool has a Printer Information feature that makes it easy. Type the IP address of each printer on the
network to display the asset tag number.
The Dell Printer Configuration Web Tool feature also lets you change printer settings and keep track of printing trends. If
you are a network administrator, you can easily copy the printer's settings to one or all printers on the network—right
from your Web browser.
To launch the Dell Printer Configuration Web Tool, type your network printer's IP address in your Web browser.
If you do not know what your printer's IP address is, print a network setup page, which lists the IP address.
To print a network setup page, press and release the Continue button
Use the Dell Printer Configuration Web Tool for:
Printer Status—Get immediate feedback on printer supply status. When toner is running low, click the toner
supplies link on the first screen to order additional toner cartridges.
Printer Settings—Change printer settings, view the operator panel remotely, and update the print server
firmware.
Copy Printer Settings—Quickly clone the printer's settings to another printer or printers on the network by typing
each printer's IP address.
NOTE: You must be a network administrator to use this feature.
.
Printing Statistics—Keep track of printing trends, such as paper usage and types of jobs being printed.
Printer Information—Get the information you need for service calls, inventory reports, or the status of current
memory and engine code levels.
E-mail Alert Setup—Receive an e-mail when the printer needs supplies or intervention. Type your name or the
key operator's name in the e-mail list box to be notified.
Set Password—Lock the operator panel with a password so that other users don't inadvertently change the printer
settings you selected.
NOTE: You must be a network administrator to use this feature.
Online Help—Click Help to visit the Dell website for printer troubleshooting.
Dell Printer Alert Utility
NOTE: This application is not available with Windows NT or Windows 2000.
The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer. When there is
an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.
NOTE: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so
the printer and computer can communicate. An exception is added to the Windows Firewall to allow this
communication.
If you opted to install the Dell Printer Alert Utility with your printer software, the utility automatically launches when the
software installation is completed. The utility is active if you see
To disable the Dell Printer Alert Utility:
1. From the System Tray, right click the
2. Select Exit.
To re-enable the Dell Printer Alert Utility:
1. Click Start® Programs or All Programs® Dell Printers® Dell Laser Printer 1720.
For Windows Vista (default Start menu):
a. Click
b. Click Dell Printers.
c. Click Dell Laser Printer 1720.
®Programs.
icon.
in the System Tray.
2. Click Printer Alert Utility.
About Your Printer
Understanding Your PrinterUnderstanding the Operator PanelPrinting the Printer Settings Configuration SheetChoosing the Right Cable
Understanding Your Printer
1 Front exitPart from which the paper exits the printer.
2 Output bin extenderSupport for the paper as it exits the printer.
3 Front coverDoor you open to gain access to the toner cartridge and photoconductor.
4 Manual feederPart for which you manually load various paper types such as envelopes.
5 Manual feeder paper guidesGuides you adjust to the size of the paper you are manually loading to prevent paper
jams.
6 Optional 550-sheet drawer
(Tray 2)
7 Tray 1Standard paper tray that can hold 250 sheets of paper.
8 Operator panelPanel on the printer you use to control print jobs.
Tray that you can purchase separately to increase the amount of blank paper that
your printer can hold.
9USB portSlot into which you plug the USB cable (sold separately). The other end of the USB cable
plugs into your computer.
10 Parallel portSlot into which you plug the parallel cable (sold separately). The other end of the parallel
cable plugs into your computer.
11 Network port
(1720dn only)
12 On/Off switchSwitch you use to turn the printer on or off.
Slot into which you plug the Ethernet cable (sold separately). The other end of the Ethernet
cable plugs into the network port.
13 Power cord
connector
14 Rear exitDoor you open to allow print jobs to exit the printer flat, such as those printed on
Connects the printer to the power outlet using the supplied country-specific power cord.
transparencies or cardstock.
Understanding the Operator Panel
The operator panel has six lights and two buttons.
Press the Continue button to resume printing.
Press the Continue button twice quickly to display an error code.
Press the Cancel button to cancel the job currently printing.
Press and hold the Cancel button until all of the lights come on to reset the printer.
Printing the Printer Settings Configuration Sheet
To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer
Settings Configuration sheet for instructions on advancing through the configuration menus to select and save new
settings.
1. Turn off the printer.
2. Open the front cover.
3. Press and hold the Continue button
All the lights cycle.
as you turn on the printer.
4. Release the Continue button .
5. Close the front cover.
The light sequence representing the Home menu is displayed.
6. Press the Continue button
The Printer Settings Configuration sheet prints.
NOTE: The sheet prints only when the Home menu is displayed.
until all the lights cycle.
Choosing the Right Cable
Your printer interconnection cable must meet the following requirements:
Manually Feeding a Print JobPrinting on Both Sides of the PaperPrinting Multiple Page Images on One Page (N-Up Printing)Printing a BookletPrinting a PosterPrinting on LetterheadCanceling a Print Job
Manually Feeding a Print Job
The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time.
When using the manual feeder, send the print job to the printer before loading the print media. When the printer is ready,
it displays the Load Manual Feeder light sequence, at which point you should load the media.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click the Paper tab.
4. Select Manual paper from the Paper Tray drop-down list.
5. Make any necessary changes for your document.
6. Click OK.
7. Click OK on the Print window to send the job to print.
The printer displays the Load Manual Feeder light sequence.
8. Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the
point where its leading edge can contact the paper guides.
Insert envelopes with the flap side facing down and with the stamp area as shown.
Hold transparencies by the edges and avoid touching the print side. Oil from your fingers that is deposited
on the transparency can affect print quality.
Load letterhead facing up, with the top of the sheet entering the printer first.
If you experience problems with paper feed, turn the paper around.
9. Adjust the paper guides to the print media's width.
10. Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically
engages.
There is a brief pause between the time the printer engages the print media and when it feeds into the printer.
NOTICE: Do not force the print media into the feeder. Forcing the media causes jams.
Printing on Both Sides of the Paper
Printing on both sides of the paper reduces printing costs.
You can choose how you want your job duplexed: long edge or short edge.
Long edge means pages are bound along the long edge of the page (left edge for portrait, top edge for landscape).
Short edge means pages are bound along the short edge of the page (top edge for portrait, left edge for
landscape).
Dell Laser Printer 1720 — Manual Duplex
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Select either 2-sided long edge or 2-sided short edge.
4. Click the Paper tab.
5. Select the appropriate Input Options for your print job.
6. Click OK.
7. Click OK on the Print window to send the job to print.
The printer prints every other page of the document first. Once the first side of your job prints, the Duplex light
sequence is displayed.
8. Load the paper back into Tray 1 with the already-printed side facing up and the top of the page toward the front of
the tray.
NOTE: Although you can use Tray 1 or Tray 2 to print the first side of the duplex job, only use Tray 1 to print
the second side.
Dell Laser Printer 1720dn — Automatic Duplex
NOTE: The automatic duplex function is only available on the Dell Laser Printer 1720dn.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system.
The Printing Preferences dialog box opens.
3. Click the Page Layout tab.
4. Under 2-sided printing, select 2-sided long edge or 2-sided short edge (depending on your printing needs).
5. Click OK.
6. Click OK.
Printing Multiple Page Images on One Page (N-Up Printing)
The Multipage Printing (N-up) setting is used to print multiple page images on a single page. For example, 2-up means
two page images are printed on one page.
The printer uses the Multipage Order, Multipage View, and Multipage Border settings to determine the order and
orientation of the page images, and whether a border is printed around each page image.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. In the Multipage printing (N-up) section, specify the number of pages you want printed on a sheet by typing a
number or using the arrows in the combo box.
4. Click OK.
5. Click OK on the Print window to send the job to print.
Printing a Booklet
The Booklet setting lets you print multiple pages in booklet form without having to re-format your document so the
pages print in the proper order. The pages print so the finished collated document may be folded along the center of each
page to form a booklet.
If the document contains many pages, a booklet may have too many pages to fold easily. If you are printing a fairly large
booklet, you might want to use the Sheets per Bundle option to specify how many physical pages are put into one
bundle. The printer prints the necessary number of bundles, which you can then bind into one booklet. Printing in bundles
helps the outside edge of the pages line up more evenly.
You must specify whether or not you want to print using any duplex printing options before you select to print using the
booklet function. Once you choose Print Using Booklet, the controls for the duplex options become inactive and remain
at the last setting used.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click More Page Layout Options.
4. Click Booklet.
5. Click OK twice.
6. Click OK on the Print window to send the job to print.
Printing a Poster
The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create
one large image.
1. With your document open, click File® Print.
2. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
3. Click More Page Layout Options.
4. Click Poster.
5. Select the poster size you want by choosing the number of pages to use in the poster.
6. To print crop marks on the page, select Print crop marks.
7. Select the amount of overlap you want each page to have.
8. Click OK twice.
9. Click OK on the Print window to send the job to print.
Printing on Letterhead
1. Ensure that the letterhead is properly loaded according to the paper source you are using:
Tray 1 or 2—Load the letterhead with the print side facing down. The top edge of the sheet with the logo
should be placed at the front of the tray.
Manual feeder—Load the letterhead with the print side facing up and the top of the sheet entering the
printer first.
NOTE: If you are using the manual feeder, first send the job to print, then load the letterhead when
the printer displays the Load Manual Feeder light sequence.
2. With your document open, click File® Print.
3. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).
The Printing Preferences dialog box opens.
4. Click the Paper tab.
5. Select Letterhead from the Paper Type drop-down list.
6. Select the appropriate paper size and tray.
7. Click OK.
8. Click OK on the Print window to send the job to print.
Canceling a Print Job
A print job can be canceled from the operator panel or from your computer. The Cancel Job light sequence is displayed
on the operator panel while the job is being canceled.
From the Printer Operator Panel
Press and release the Cancel button to cancel the current print job.
From Your Computer
1. For Windows® XP (default Start menu):
a. Click Start® Control Panel.
b. Double-click Printers and Other Hardware.
c. Double-click Printers and Faxes.
For Windows XP (Classic Start menu): Click Start® Settings® Printers and Faxes.
For Windows Vista™ (Classic Start menu) and all other Windows versions: Click Start® Settings® Printers.
For Windows Vista (default Start menu):
a. Click ®Control Panel.
b. Click Hardware and Sound.
c. Click Printers.
2. Double-click the printer you are using to print the job.
A list of print jobs appears.
3. Right-click the document you want to stop printing, and then click Cancel.
Operator Panel Menus
Network MenuParallel MenuSetup MenuUSB MenuUtilities Menu
Menus are represented by Ready , Toner Low/Replace Drum /, Load Paper/Remove Output /, and
Paper Jam
Press the Cancel button to advance through the menus and menu items.
Press the Continue button to advance to the setting you need.
Press and hold the Continue button until all the lights cycle to save a setting.
Press and hold the Cancel button until all of the lights cycle to return to the Home menu.
light sequences. Menu items and their settings are indicated by Error and Continue light sequences.
Turn off the printer to exit the menus.
Network Menu
Use the Network menu to change printer settings on jobs sent through a network port (either Standard Network or
Network Opt <x>).
From this
menu:
NPA ModeSend print jobs to the printer and query printer status information simultaneously.
MAC Binary PSConfigure the printer to process Macintosh binary PostScript print jobs.
You can:
Off
On*
Off—the printer filters PostScript print jobs using standard protocol.
On—the printer processes raw binary PostScript print jobs from computers using the Macintosh
operating system.
NOTE: This setting can cause print jobs sent from Windows to fail.
Auto*—the printer processes print jobs from computers using either Windows or Macintosh
operating systems.
Set Card Speed Automatically detect the connection speed of your network. You can disable this setting to set the
speed manually.
Auto*—the printer attempts to connect to the network at the current network speed.
10 Mbps, Half Duplex—the printer attempts to connect to the network at 10 Mbps, Half Duplex.
10 Mbps, Full Duplex—the printer attempts to connect to the network at 10 Mbps, Full Duplex.
100 Mbps, Half Duplex—the printer attempts to connect to the network at 100 Mbps, Half Duplex.
100 Mbps, Full Duplex—the printer attempts to connect to the network at 100 Mbps, Full Duplex.
* Factory default setting
Parallel Menu
On
Use the Parallel menu to change printer settings on jobs sent through a parallel port.
From
this
menu:
NPA
Mode
ProtocolReceive information at a much higher transmission rate if your printer is set to Fastbytes (if your computer
Parallel
Mode 2
MAC
Binary
PS
You can:
Send print jobs to the printer and query printer status information at the same time.
Off
On
Auto*
supports Fastbytes), or receive information at a normal transmission rate if your printer is set to Standard.
Standard
Fastbytes*
Determine whether the parallel port data is sampled on the leading (on) or trailing (off) edge of the strobe.
Off
On*
Configure the printer to process Macintosh binary PostScript print jobs.
Off—the printer filters PostScript print jobs using standard protocol.
On—the printer processes raw binary PostScript print jobs from computers using the Macintosh operating
system.
NOTE: This setting can cause print jobs sent from Windows to fail.
Auto*—the printer processes print jobs from computers using either Windows or Macintosh operating
systems.
* Factory default setting
Setup Menu
Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being
used.
From this
menu:
PPDS EmulationSpecify if you want to use the PPDS datastream.
Auto CR after LFSpecify whether the printer automatically performs a carriage return (CR) after a line feed control
You can:
Deactivate*
Activate
NOTE: This menu is only displayed if a PPDS interpreter is available.
command.
Off*
On
Auto LF after CRSpecify whether the printer automatically performs a line feed (LF) after a carriage return control
command.
Off*
Energy Conserve Specify whether you want Disabled to appear in the Power Saver menu.
On*
Off
* Factory default setting
USB Menu
Use the USB menu to change printer settings on jobs sent through a USB port.
From this
menu:
NPA ModeSend print jobs to the printer and query printer status information at the same time.
MAC Binary PSConfigure the printer to process Macintosh binary PostScript print jobs.
USB SpeedSpecify the speed of the USB cable you are using.
You can:
Off
On
Auto*
Off—the printer filters PostScript print jobs using standard protocol.
On—the printer processes raw binary PostScript print jobs from computers using the Macintosh
operating system.
NOTE: This setting can cause print jobs sent from Windows to fail.
Auto*—the printer processes print jobs from computers using either Windows or Macintosh
operating systems.
Full
NOTE: This forces the USB port to run at full speed, disabling all high-speed capabilities.
Auto*
* Factory default setting
Utilities Menu
Use the Utilities menu to troubleshoot printer problems.
From this
menu:
Print
Configuration
Mode
Instructions
Reset Factory
Defaults
Hex TraceHelp isolate printing problems when unexpected characters print or characters are missing. Hex Trace
You can:
Press and hold the Continue button
Return your printer settings to the factory default values by pressing and holding the Continue button
.
NOTE: All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are
deleted. Resources in flash memory are unaffected.
helps you determine if there is a problem with the language interpreter or the cable by telling you what
information your printer is receiving.
.
Off*
On
To exit Hex Trace, turn off the printer.
Print Quality
Test Pages
Reset
Photoconductor
Counter
Reduced CurlReduce the throughput in order to reduce page curl.
* Factory default setting
Help isolate print quality problems, such as streaking. Three pages print to help you evaluate print
quality: a text page with printer information, cartridge information, current margin settings and a
graphic; and two pages with graphics.
Press and hold the Continue button
Return the photoconductor counter to zero.
NOTE: The replace photoconductor message should be cleared only when the imaging drum has been
replaced.
Off*
On
.
Maintaining Your Printer
Ordering SuppliesStoring SuppliesReplacing the Toner CartridgeReplacing the Imaging DrumCleaning the Printhead Lens
Ordering Supplies
Printer Attached to a Network
1. Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool.
2. Click www.dell.com/supplies
.
Printer Attached Locally to a Computer
1. Click Start® Programs or All Programs® Dell Printers® Dell Laser Printer 1720.
3. Choose your printer model from the drop-down list.
4. Enter your Dell printer Service Tag number.
NOTE: Your Service Tag number is located inside the front cover of your printer.
5. Click Visit Dell's cartridge ordering website.
Storing Supplies
Storing Print Media
Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print
quality.
For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
Store cartons of print media on a pallet or shelf, rather than directly on the floor.
If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so
the edges do not buckle or curl.
Do not place anything on top of the print media packages.
Storing the Toner Cartridge
Store the toner cartridge in the original packaging until you are ready to install it.
Do not store the toner in:
Temperatures greater than 40°C (104°F).
An environment with extreme changes in humidity or temperature.
Direct sunlight.
Dusty places.
A car for a long period of time.
An environment where corrosive gases are present.
An environment with salty air.
Replacing the Toner Cartridge
You can determine approximately how much toner is left in your cartridge by printing the printer settings configuration
sheet. This helps you decide when you might need to order replacement supplies.
The Toner low light sequence is displayed when the toner cartridge is nearly empty. You can still print for a short time
while this sequence is displayed, but print quality decreases as the toner level decreases.
When the Toner low light sequence appears, or when you experience faded print, remove the toner cartridge. Firmly
shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing.
Repeat this procedure multiple times until print remains faded. When the print remains faded, replace the toner cartridge.
1. Open the front cover by pressing the button on the left side of the printer and lowering the cover.
2. Press the button on the base of the toner cartridge assembly.
3. Pull the toner cartridge up and out using the handle.
4. Unpack the new toner cartridge.
NOTICE: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an
extended period of time. Extended light exposure can cause print quality problems.
5. Rotate the cartridge in all directions to distribute the toner.
6. Install the new toner cartridge by aligning the white rollers on the toner cartridge with the arrows on the tracks of
the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when
correctly installed.
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