Dell 1710n User Manual

Dell™ Laser Printer 1710/1710n
Owner’s Manual
Look Inside For:
• Setting Up Your Printer
• Loading Paper
• Network Printing
• Understanding the Software
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Dell™ print cartridges are available only through Dell. You can order print cartridges online at www.dell.com/supplies or by phone.
US 877-INK-2-YOU Luxembourg 02.713 1590 Australia 1300 303 290 Malaysia 1800880301 Austria 0820-24053035 Mexico 001 866 851 1754 Belgium 02.713 1590 Netherlands 020 - 674 4881 Canada 877-501-4803 Norway 231622 64 Chile 1230-020-3947
800-202874
Colombia 01800-9-155676 Poland 022 579 59 65 Czech +420 225 372 711 Puerto Rico 866-851-1760 Denmark 3287 5215 Singapore 1800 394 7486 Finland 09 2533 1411 South Africa 0860 102 591 France 825387247 Spain 902120385 Germany 0800 2873355 Sweden 08 587 705 81 Ireland 1850 707 407 Switzerland 0848 335 599 Italy 800602705 UK 0870 907 4574 Japan 044-556-3551
Portugal 21 4220710 PRC 800-858-0888
NOTE: If your country is not listed, contact your Dell distributor to order supplies.
Your printer has been designed to print using the following print cartridges.
Supply Item Part number
3,000 page toner cartridge N3769 3,000 page Use and Return toner cartridge J3815 6,000 page toner cartridge H3730 6,000 page Use and Return toner cartridge K3756 30,000 page Imaging drum D4283
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or
death.
____________________
Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered
trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This softwar e and documentatio n are provided with R ESTRICTED RIGHTS . Use, duplication or disclosure by the Gover nment is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
FCC emissions information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Refer to the Drivers and Utilities
CD for details.
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Contents
1 Getting Started
Understanding Your Printer . . . . . . . . . . . . . . . . . . . . 11
Using the Operator Panel Buttons
Printing the Printer Settings Configuration Sheet . . . . . . . . 12
Installing the 550-Sheet Optional Drawer . . . . . . . . . . . . . 13
Configuring the Paper Trays
Installing an Optional Memory Card
. . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . 14
2 Loading Paper
Loading the 250-Sheet and 550-Sheet Trays . . . . . . . . . . . . 19
Loading the Manual Feeder . . . . . . . . . . . . . . . . . . . . 22
Using the Rear Exit
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . 24
Media Types and Sizes
. . . . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . 24
3 Setting Up for Local Printing
Using XP Professional x64 With a USB or Parallel Cable . . . . . 28
. . . . . . . . . . . . . . . . 16
Using Windows XP With a USB or Parallel Cable
Using Windows 2003 Server With a USB or Parallel Cable
Using Windows 2000 With a USB or Parallel Cable
. . . . . . . . . 29
. . . . . . . . 31
. . . . 30
Contents 5
Using Windows NT With a Parallel Cable . . . . . . . . . . . . . 32
Using Windows Me With a USB or Parallel Cable . . . . . . . . 32
Using Windows 98 SE With a USB or Parallel Cable
Using Macintosh OS 9.2 and OS 10.2 . . . . . . . . . . . . . . . 34
4 Setting Up for Network Printing
Print and Check the Network Setup Page . . . . . . . . . . . . 37
Disable Windows XP Firewall
. . . . . . . . . . . . . . . . . . . 37
Run the Installation Software . . . . . . . . . . . . . . . . . . . 38
5 Software Overview
Dell™ Toner Management System . . . . . . . . . . . . . . . . . 41
Status Monitor Center
Printing Status Window . . . . . . . . . . . . . . . . . . . . 41
Dell Printer Supplies Reorder Application . . . . . . . . . . . 42
Dell Local Printer Settings Utility . . . . . . . . . . . . . . . . . 42
Set IP Address Utility . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . 33
6 Contents
Dell Printer Software Uninstall
. . . . . . . . . . . . . . . . . . 43
Driver Profiler . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Dell Printer Configuration Web Tool . . . . . . . . . . . . . . . 44
6 Printing
Manually Feeding a Print Job . . . . . . . . . . . . . . . . . . . 47
Printing on Both Sides of the Paper (Manual Duplex)
Printing Multiple Page Images on One Page (N-Up Printing) . . . 50
Printing a Booklet . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printing a Poster
Printing on Letterhead . . . . . . . . . . . . . . . . . . . . . . . 53
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . 54
From the printer operator panel
From your computer . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . . . . . . . 52
7 Maintaining Your Printer
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . 55
Replacing the Imaging Drum
8 Troubleshooting
. . . . . . . 49
. . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . 59
9 Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 69
Automated Order-Status Service . . . . . . . . . . . . . . . . . . 69
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Contents 7
10 Appendix
U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 89
Limited Warranties and Return Policy
. . . . . . . . . . . . . . 92
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 95
Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
. . . . . . . . . . . . . . . . . . . . . . . . . 96
Total Satisfaction Return Policy (Canada Only) . . . . . . . . . 99
Dell™ Software and Peripherals (Canada Only) . . . . . . . . . 99
1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
. . . . . . . . . . . . . . . . . . . . 100
Dell™ Printer Consumables Limited Warranties . . . . . . . . . 101
Export Regulations
. . . . . . . . . . . . . . . . . . . . . . . . 102
Dell™ Software License Agreement . . . . . . . . . . . . . . . . 102
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 104
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
8 Contents
CAUTION: SAFETY INSTRUCTIONS
Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage.
Do not use your printer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.
Ensure that nothing rests on your product’s cables and that the cables are not located where they can be stepped on or tripped over.
Use only the power cable provided with this product or the manufacturer’s authorized replacement power cable.
CAUTION: If your product is not marked with this symbol , it must be connected
to an electrical outlet that is properly grounded.
Connect the power cable to an electrical outlet that is near the product and easily accessible.
To completely turn off the product, the power cable must be removed from the power source.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with the use of non-Dell-authorized components.
Refer to your Owner’s Manual for instructions on the proper way to clear paper jams.
Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.
Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.
CAUTION: Laser Safety
This printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Since radiation emitted inside the printer is confined within protective housings and external covers, the laser beam cannot escape during normal user operation.
CAUTION: SAFETY INSTRUCTIONS 9
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10 CAUTION: SAFETY INSTRUCTIONS

Getting Started

Understanding Your Printer

1
4
3
2
1
1 Optional 550-sheet tray 5 Output bin 2 250-sheet tray 6 Operator panel 3Manual feed slot 7Front cover 4 Paper guide
5
6
7
Getting Started 11
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Using the Operator Panel Buttons

The operator panel has five lights and two buttons.
Press and release Continue to resume printing.
Press and release Continue twice quickly to display an error code.
Press and release Cancel to cancel the job currently printing.
Press and hold Cancel until all of the lights come on to reset the printer.

Printing the Printer Settings Configuration Sheet

To print the Printer Settings Configuration sheet:
1 Turn the printer off. 2 Open the upper front door.
3 Press and hold Continue as you turn the printer on.
All the lights cycle.
12 Getting Started
4 Release Continue . 5 Close the upper front door.
The light sequence that represents the Home menu is displayed.
6 Press and release Continue until all the lights cycle.
A Printer Settings Configuration sheet prints.

Installing the 550-Sheet Optional Drawer

Your printer supports one optional drawer that lets you load up to 550 sheets of paper.
CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn
the printer off and unplug the power cord before continuing.
Unpack the 550-sheet drawer and remove any packing material.
1 2 Place the drawer in the location you have chosen for your printer.
NOTE: If you have optional memory to install, leave clearance on the right side of the printer.
3 Align the holes in the printer with the positioning posts on the 550-sheet drawer and lower
the printer into place.
Getting Started 13
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Specifying the media type and size loaded into each tray will help prevent jams. See "Configuring the Paper Trays" on page 14 for more information.

Configuring the Paper Trays

NOTE: You must first install the drivers for your printer before configuring the paper trays. See
"Setting Up for Local Printing" on page 27 or "Setting Up for Network Printing" on page 37.
Dell Laser Printer 1710/1710n
1 Launch the Dell Local Printer Settings Utility by clicking StartProgramsDell
Printers
2 Select your Dell Laser Printer 1710. 3 Click OK. 4 In the left column, click Pap er. 5 In the right column, go to the Tray 1 section. Specify what size and type of media you
loaded into tray 1.
6 In the right column, go to the Tray 2 section. Specify what size and type of media you
loaded into tray 2.
7 On the Menu Bar, click ActionsApply Settings. 8 Close the utility.
Dell Laser Printer 1710→Dell Local Printer Settings Utility.
NOTE: If you change the size or type of media loaded into either tray, use the Local Printer Settings
Utility to reconfigure the tray.
To update your printer options, follow the instructions in the table.
9
Windows XP
Windows 2000 Windows NT 4.0
14 Getting Started
1 Click Start→Control Panel→Printers and Other Hardware→Printers and
Fax es.
2 Right-click the Dell Laser Printer 1710 icon. 3 Click PropertiesInstalled OptionsAsk Printer. 4 Click OKOK. Close the Printers folder.
1 Click StartSettingsPrinters. 2 Right-click the Dell Laser Printer 1710 icon. 3 Click PropertiesInstalled Options (or Options)Ask Printer (or Update
Now).
4 Click OKOK. Close the Printers folder.
Windows Me Windows 98 SE
1 Click StartSettingsPrinters. 2 Right-click the Dell Laser Printer 1710 icon. 3 Click PropertiesDevice (or Fea tu res)Update (or Update Now). 4 Click OKOK. Close the Printers folder.
If Update or Ask Printer is unavailable, follow these steps:
a In the Available Options list, click 550-sheet tray. b Click Add.
c Click OK, and then close the Printers folder.
If Update Now or Ask Printer is unavailable, follow these steps:
a In the Options list, find 550-sheet tray. b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.
Dell Laser Printer 1710n
Setting the paper size and type for the 1710n printer is done through the Dell Printer Configuration Web Tool.
Use the following steps to change the 1710n printer paper size and type:
1 Type your network printer’s IP address in your Web browser.
NOTE: If you do not know what your printer’s IP address is, print a network setup page, which lists
the IP address. For more information, see "Print and Check the Network Setup Page" on page 37.
When the Printer Status page appears, select Printer Settings in the left column.
2 3 Select Paper Menu from the Printer Settings page. 4 Select PAPER SIZE. 5 Select the paper size you have in each tray. 6 Click Submit. 7 Select Printer Settings in the left column. 8 Select Paper Menu from the Printer Settings page. 9 Select PAPER TYPE.
10 Select the paper type you have in each tray. 11 Click Submit.
Getting Started 15
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Installing an Optional Memory Card

The system board has one connector for an optional memory card. The printer can support up to 128MB (for a total of 160MB for a network printer and 144MB for a non-network printer).
CAUTION: If you are installing a memory card after setting up the printer, turn the
printer off and unplug the power cord before continuing.
Open the front cover by pressing the button on the left side of the printer and lowering the
1
cover.
2 Open the rear exit.
16 Getting Started
3 Open the side cover by pressing the two detents on the front right side of the machine and
swinging the cover back.
4 Push open the latches on both ends of the memory connector.
NOTE: Memory options designed for other printers may not work with your printer.
Unpack the memory card.
5
NOTICE: Memory cards are easily damaged by static electricity. Touch something metal, such as the
printer frame, before you touch a memory card.
Avoid touching the connection points along the edge of the card.
Getting Started 17
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6 Align the notches on the bottom of the card with the notches on the connector.
7 Push the memory card firmly into the connector until the latches on either end of the
connector snap into place. It may require some force to fully seat the card.
8 Make sure each latch fits over the notch on each end of the card.
9 Close the side cover. 10 Close the rear exit. 11 Close the front cover. 12 To update your printer options, follow these instructions:
a For Windows XP, click StartControl PanelPrinters and Other HardwarePrinters and
b Right-click the Dell Laser Printer 1710 icon, and then select Properties.
c On the Install Options tab, increase the amount of memory in the Printer Memory
d Click OK.
18 Getting Started
Faxes.
For all others, click StartSettingsPrinters.
(MB) box.

Loading Paper

Loading the 250-Sheet and 550-Sheet Trays

Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray.
1 Remove the tray.
2
2 Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the
edges on a level surface.
Loading Paper 19
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3 Load the paper in the tray with the print side facing down.
Make sure the paper is below the max fill line on the side guides. Overloading may cause jams.
4 Slide the two side guides and the back guide until they fit snugly against the stack of paper.
If you are loading legal or folio size paper, press down on the latch at the back of the tray and expand the tray until the extender locks into place.
20 Loading Paper
5 Insert the tray.
6 Extend the paper support on the output bin.
Loading Paper 21

Loading the Manual Feeder

The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
To load the manual feeder:
1 Place a sheet of the selected print media, print side facing up, at the center of the manual
feeder, but only to the point where its leading edge can contact the paper guides. Otherwise, the printer will engage the print media too soon and skew the print job.
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2 Adjust the paper guides to the print media’s width.
3 Hold both sides of the print media close to the manual feeder and push it into the printer
until it automatically engages. There is a brief pause between the time the printer engages the print media and when it
feeds into the printer.
22 Loading Paper
NOTICE: Do not force the print media into the feeder. Forcing the media causes jams.
Insert envelopes with the flap side face down and with the stamp area on the top right side.
Hold transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can affect print quality.
Load letterhead face-up, with the top of the sheet entering the printer first.
If you experience problems with paper feed, turn the paper around.

Using the Rear Exit

The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially useful for specialty media, such as transparencies, envelopes, labels, card stock, or index cards.
To use the rear exit, simply open the rear exit door. When the rear exit door is open, all print media comes out the rear exit. When closed, all media is sent to the output bin on top of the printer.
Loading Paper 23

Print Media Guidelines

Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or specialty media you are considering before buying large quantities.
CAUTION: Your product uses a printing process that heats the print media, and heat
can cause certain media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.
Use 20 lb (75 g/m2) xerographic paper.
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Use transparencies designed for laser printers.
Use paper labels designed for laser printers.
Use envelopes made from 24 lb (90 g/m
2
) bond paper. To reduce paper jams, do not use
envelopes that:
Have excessive curl
Are stuck together
Are damaged in any way
Contain windows, holes, perforations, cutouts, or embossing
Use metal clasps, string ties, or metal folding bars
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed position
2
Use card stock with a maximum weight of 163 g/m
and a minimum size of 3 x 5 in.
(76.2 x 127 mm).

Media Types and Sizes

Source Media and Size Weight Capacity
Tray 1 Paper, Labels: A4, A5, JIS B5,
Letter, Legal, Executive, Folio, Statement
Transparencies: A4, Letter
550-Sheet Optional Tray
Paper, Labels: A4, A5, JIS B5, Letter, Legal, Executive, Folio, Statement
Transparencies: A4, Letter
16–24 lb (60–90 g/m
16–24 lb (60–90 g/m
250 sheets (20 lb paper)
2
50 paper labels
)
50 transparencies
550 sheets (20 lb paper)
2
50 paper labels
)
50 transparencies
24 Loading Paper
Source Media and Size Weight Capacity
Manual Feeder Paper, Labels: A4, A5, JIS B5,
Letter, Legal, Executive, Folio,
16–43 lb (60–163 g/m
1 sheet (all media types)
2
)
Statement
Transparencies: A4, Letter Envelopes: Monarch (7 ¾), 9,
Com-10, C5, B5, DL
Cardstock* Minimum Feed Size: 3 x 5 in. (76 x
127 mm) Maximum Paper Size: 8.5 x 14 in.
(216 mm x 356 mm)
*When printing cardstock using the manual feeder, open the rear exit. For more information, see "Using the Rear Exit" on page 23.
Loading Paper 25
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26 Loading Paper

Setting Up for Local Printing

A local printer is a printer attached to one computer using a USB or parallel cable. If your printer is attached to a network instead of your computer, go to "Setting Up for Network Printing" on
page 37.
A printer driver is software that lets your computer communicate with your printer.
If you purchased your Dell printer and computer together, the printer drivers and utilities described in the "Software Overview" on page 41 are automatically installed—you are ready to print!
If you purchased your Dell printer separately, use the Drivers and Utilities CD to install all the features described in the "Software Overview" on page 41. Use the following table to find the instructions you need for your operating system.
Computer operating system Go to...
Windows XP Professional x64 page 28
Windows XP page 29
3
Windows 2003 Server page 30
Windows 2000 page 31
Windows NT page 32
Windows Me page 32
Windows 98 SE page 33
Macintosh OS 9.2 and OS 10.2 page 34
You need to complete Microsoft’s Plug and Play before installing the custom driver from your printer drivers CD.
For Linux users, refer to the documentation included on the Drivers and Utilities CD for installation instructions. To access the documentation, browse to the unix\docs folder on the CD.
Setting Up for Local Printing 27
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Using XP Professional x64 With a USB or Parallel Cable

NOTE: Windows XP Professional requires that you have administrative access to install printer
drivers on your computer.
When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen.
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see
D:\Drivers\Print\x64\dkaayb40.inf selected in the Location column (where D is the drive letter of your CD).
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed. 5 The Drivers and Utilities CD should launch the installation software automatically.
If the CD does not automatically launch, click Start→Run, type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
6 When the Drivers and Utilities CD screen appears, click Personal Installation - Install the
printer for use on this computer only to install the additional software for your printer.
7 Select your printer from the drop-down box. 8 Select Typical Installation (recommended), and then click Install.
When all of the files are installed on your computer, the Congratulations screen appears.
9 Click Print a Test Page to verify printer setup.
10 Click Finish to exit when the test page prints successfully.
28 Setting Up for Local Printing

Using Windows XP With a USB or Parallel Cable

NOTE: Windows XP Professional requires that you have administrative access to install printer
drivers on your computer.
When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen.
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see
D:\Drivers\Print\Win_2kXP\dkaay2da.inf selected in the Location column (where D is the drive letter of your CD).
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed. 5 The Drivers and Utilities CD should launch the installation software automatically.
If the CD does not automatically launch, click Start→Run, type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
6 When the Drivers and Utilities CD screen appears, click Personal Installation - Install the
printer for use on this computer only to install the additional software for your printer.
7 Select your printer from the drop-down box. 8 Select Typical Installation (recommended), and then click Install.
When all of the files are installed on your computer, the Congratulations screen appears.
9 Click Print a Test Page to verify printer setup.
10 Click Finish to exit when the test page prints successfully.
Setting Up for Local Printing 29
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Using Windows 2003 Server With a USB or Parallel Cable

When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen.
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see
D:\Drivers\Print\Win_2kXP\dkaay2da.inf selected in the Location column. Instead of D:\ you will see the letter of your CD-ROM drive.
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed. 5 The Drivers and Utilities CD should launch the installation software automatically.
If the CD does not automatically launch, click StartRun, type D:\setup.exe (where D is the drive letter of your CD), and then click OK. When the File Download screen appears, click Open.
6 When the Drivers and Utilities CD screen appears, click Personal Installation - Install the
printer for use on this computer only to install the additional software for your printer.
7 Select your printer from the drop-down box. 8 Select Typical Installation (recommended), and then click Install.
When all of the files are installed on your computer, the Congratulations screen appears.
9 Click Print a Test Page to verify printer setup.
10 Click Finish to exit when the test page prints successfully.
30 Setting Up for Local Printing
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