ﺱﺮﻬﻔﻟﺍ 72
ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻂﺋﺎﺳﻭ
52 ،ﺓﺪﻋﺎﺴﻤﻟﺍ
43 ،Dell Diagnostics
61 ،ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻂﺋﺎﺳﻭ
64 ،DellConnect
43 ،Dell Diagnostics
Dell
68 ،ﻝﺎﺼﺗﻻﺍ
Windows Vista
57 ،ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
Windows Vista
54 ،ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
52 ،ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ
61 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ
47 ،ﺞﻣﺍﺮﺒﻟﺍ ﻖﻓﺍﻮﺗ ﺞﻟﺎﻌﻣ
ﻭ
D
W
71 ﺱﺮﻬﻔﻟﺍ
Windows XP
57 ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
61 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ
Windows XP
54 ،ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
52 ،ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ
19 ،ﺕﺍﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﻠﻤﻟﺍ ﻞﻘﻧ ﺞﻟﺎﻌﻣ
62 ،ﺔﻣﺪﺨﻟﺍ ﻞﻴﻟﺩ
62 ،Dell ﺔﻴﻨﻘﺗ ﻞﻴﻟﺩ
37 ،ﺄﻄﺨﻟﺍ ﻞﺋﺎﺳﺭ
35 ،ﺔﻴﺗﻮﺼﻟﺍ ﺓﺭﺎﺷﻹﺍ ﺩﺍﻮﻛﺃ
ﺩ
ﺭ
61 ،ﺔﻳﺮﺸﺒﻟﺍ ﺔﺳﺪﻨﻬﻟﺎﺑ ﺔﺻﺎﺨﻟﺍ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ
ﺮﻇﺎﻨﻤﻟﺍ
7 ،ﻲﻣﺎﻣﻷﺍ
23 ،ﺕﺎﻔﺻﺍﻮﻤﻟﺍ
ﻖﺋﺎﺛﻮﻟﺍ
62 ،ﺔﻣﺪﺨﻟﺍ ﻞﻴﻟﺩ
62 ،Dell ﺔﻴﻨﻘﺗ ﻞﻴﻟﺩ
ﺏ
67 ،ﺕﺎﺼﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ
ﺔﻗﺎﻄﻟﺍ ﺡﺎﺒﺼﻣ
45 ،ﺕﻻﺎﺣ
19 ،ﺕﺍﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﻠﻤﻟﺍ ﻞﻘﻧ ﺞﻟﺎﻌﻣ
ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ
54 ،ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
61 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ
59 ،ﻂﺋﺎﺳﻮﻟﺍ
19 ،ﺪﻳﺪﺟ ﺮﺗﻮﻴﺒﻤﻛ ﻰﻟﺇ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻞﻘﻧ
ﻕ
ﻦﻣ Dell Diagnostics ﻞﻴﻐﺸﺗ ءﺪﺑ
43 ،ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
ﻡ
62 ،Microsoft Windows ﺺﻴﺧﺮﺗ
ﻂﺋﺎﺳﻭ ﻦﻣ Dell Diagnostics ﻞﻴﻐﺸﺗ
ﺞﻣﺍﺮﺑ) Drivers and Utilities
ﻥ
44 ،(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ
51 ،ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ
51 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ
51 ،ﻒﻳﺮﻌﺘﻟﺍ
ﺕ
ﺥ
49 ،ﻲﻨﻔﻟﺍ ﺚﻳﺪﺤﺘﻟﺍ ﺔﻣﺪﺧ
ﺱﺮﻬﻔﻟﺍ 70
ﺱﺮﻬﻔﻟﺍ
ﺖﻧﺮﺘﻧﻹﺎﺑ ﻝﺎﺼﺗﻻﺍ
17 ،ﺩﺍﺪﻋﻹﺍ
17 ،ﺕﺍﺭﺎﻴﺧ
68 ،Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ
43 ،Dell Diagnostics
35 ،ﻪﻴﺒﻨﺘﻟﺍ ﺕﻮﺻ ﺩﺍﻮﻛﺃ
،47 ،ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ
48
51 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ
43 ،Dell
35 ،ﺔﻴﺗﻮﺼﻟﺍ ﺓﺭﺎﺷﻹﺍ ﺩﺍﻮﻛﺃ
68 ،Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ
46 ،ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ
45 ،ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ
54 ،ﺔﻘﺑﺎﺴﻟﺍ ﺔﻟﺎﺤﻟﺍ ﻰﻟﺇ ﺓﺩﺎﻌﺘﺳﺍ
47 ،ﺞﻣﺍﺮﺒﻟﺍ ﻖﻓﺍﻮﺗ ﺞﻟﺎﻌﻣ
19 ،ﺕﺍﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﻠﻤﻟﺍ ﻞﻘﻧ ﺞﻟﺎﻌﻣ
17 ،ﺓﺬﺒﻧ
ﺓﺰﻬﺟﻷﺍ
15 ،ﺩﺍﺪﻋﻹﺍ
ﺞﻣﺍﺮﺒﻟﺍ
ﺕﺎﺼﻴﺨﺸﺘﻟﺍ
ﻢﻋﺪﻟﺍ
ﺓﺮﻛﺍﺬﻟﺍ
ﺔﻗﺎﻄﻟﺍ
ﺕﻼﻜﺸﻤﻟﺍ
ﺕﺎﺠﻟﺎﻌﻤﻟﺍ
57 ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
58
،57 ،ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
54 ،ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
35 ،ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ
Dell Diagnostics، 43
54 ،ﺔﻘﺑﺎﺴﻟﺍ ﺔﻟﺎﺤﻟﺍ ﻰﻟﺇ ﺓﺩﺎﻌﺘﺳﺍ
48 ,47 ,46 ،ﺞﻣﺍﺮﺒﻟﺍ
46 ،ﺓﺮﻛﺍﺬﻟﺍ
35 ،ﺔﻴﺗﻮﺼﻟﺍ ﺯﻮﻣﺮﻟﺍ
48 ،ءﺎﻗﺭﺰﻟﺍ ﺔﺷﺎﺸﻟﺍ
45 ،ﺔﻗﺎﻄﻟﺍ
47 ،ﺐﻴﺠﺘﺴﻳ ﻻ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ
47 ،Windows ﻡﺎﻈﻧﻭ ﺞﻣﺍﺮﺒﻟﺍ ﻖﻓﺍﻮﺗ
45 ،ﺔﻗﺎﻄﻟﺍ ﺢﻴﺑﺎﺼﻣ ﺕﻻﺎﺣ
37 ،ﺄﻄﺨﻟﺍ ﻞﺋﺎﺳﺭ
46 ،ﻝﺎﻔﻗﻹﺍ ﺕﺎﻴﻠﻤﻋ
35 ،ﺔﻗﺎﻄﻟﺍ ﺢﻴﺑﺎﺼﻣ
52 ،ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻋﺇ
ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
51 ،ﺞﻣﺍﺮﺒﻟﺍ
51 ،ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ
51 ،ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
35 ،ﺔﻴﺗﻮﺼﻟﺍ ﺓﺭﺎﺷﻹﺍ ﺩﺍﻮﻛﺃ
ﺍ
69 ﺱﺮﻬﻔﻟﺍ
Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ
800-WWW-DELL ـﺑ ﻝﺎﺼﺗﻻﺍ ﻰﺟﺮﻳ ،ﺔﻴﻜﻳﺮﻣﻷﺍ ﺓﺪﺤﺘﻤﻟﺍ ﺕﺎﻳﻻﻮﻟﺍ ﻲﻓ ءﻼﻤﻌﻠﻟ ﺔﺒﺴﻨﻟﺎﺑ
.(800-999-3355)
ﻰﻠﻋ ﻝﺎﺼﺗﻻﺍ ﺕﺎﻣﻮﻠﻌﻣ ﻰﻠﻋ ﺭﻮﺜﻌﻟﺍ ﻚﻨﻜﻤﻴﻓ ،ﺖﻧﺮﺘﻧﻹﺎﺑ ﻂﺸﻧ ﻝﺎﺼﺗﺍ ﻚﻳﺪﻟ ﻦﻜﻳ ﻢﻟ ﺍﺫﺇ :ﺔﻈﺣﻼﻣ
. Dell ﺞﺘﻨﻣ ﺝﻮﻟﺎﺘﻛ ﻭﺃ ﺓﺭﻮﺗﺎﻔﻟﺍ ﻭﺃ ﻦﺤﺸﻟﺍ ﻝﺎﺼﻳﺇ ﻭﺃ ءﺍﺮﺸﻟﺍ ﺓﺭﻮﺗﺎﻓ
ﺔﻟﺎﺣ ﻒﻠﺘﺨﺗﻭ .ﺖﻧﺮﺘﻧﻹﺍﻭ ﻒﺗﺎﻬﻟﺍ ﻰﻠﻋ ﺔﻤﺋﺎﻘﻟﺍ ﻢﻋﺪﻟﺍﻭ ﺕﺎﻣﺪﺨﻟﺍ ﺕﺍﺭﺎﻴﺧ ﻦﻣ ﺪﻳﺪﻌﻟﺍ Dell ﺮﻓﻮﺗ
Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻼﻟ .ﻚﺘﻘﻄﻨﻣ ﻲﻓ ﺕﺎﻣﺪﺨﻟﺍ ﺾﻌﺑ ﺮﻓﺍﻮﺘﺗ ﻻ ﺪﻗﻭ ،ﺞﺘﻨﻤﻟﺍﻭ ﺔﻟﻭﺪﻠﻟ ًﺎﻘﻓﻭ ﺮﻓﺍﻮﺘﻟﺍ
:ءﻼﻤﻌﻟﺍ ﺔﻣﺪﺧ ﻭﺃ ﻲﻨﻔﻟﺍ ﻢﻋﺪﻟﺍ ﻭﺃ ﺕﺎﻌﻴﺒﻤﻟﺍ ﻢﺴﻘﺑ ﺔﻘﻠﻌﺘﻤﻟﺍ ﻞﺋﺎﺴﻤﻟﺍ ﻦﻋ ﺭﺎﺴﻔﺘﺳﻻﺍ ﺔﻴﻐﺑ
.support.dell.com ﺭﺯ
Choose A Country/Region ﺔﻟﺪﺴﻨﻤﻟﺍ ﺔﻤﺋﺎﻘﻟﺍ ﻲﻓ ﻚﺘﻘﻄﻨﻣ ﻭﺃ ﻚﺘﻟﻭﺩ ﻦﻣ ﻖﻘﺤﺗ 2
.ﺔﺤﻔﺼﻟﺍ ﻞﻔﺳﺃ (ﺔﻘﻄﻨﻣ/ﺔﻟﻭﺩ ﺮﺘﺧﺍ)
.ﺔﺤﻔﺼﻟﺍ ﻦﻣ ﺮﺴﻳﻷﺍ ﺐﻧﺎﺠﻟﺍ ﻰﻠﻋ (ﺎﻨﺑ ﻝﺎﺼﺗﻻﺍ) Contact Us ﻕﻮﻓ ﺮﻘﻧﺍ
.ﻚﺟﺎﻴﺘﺣﻻ ًﺎﻘﻓﻭ ﻢﻋﺪﻟﺍ ﻂﺑﺍﺭ ﻭﺃ ﺔﻤﺋﻼﻤﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺩﺪﺣ 4
.ﻚﻟ ﺔﻤﺋﻼﻤﻟﺍ Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ ﺔﻠﻴﺳﻭ ﺮﺘﺧﺍ 5
1
3
ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ 68
ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ
:ﻢﺳﻻﺍ
:ﺦﻳﺭﺎﺘﻟﺍ
:ﻥﺍﻮﻨﻌﻟﺍ
:ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ
ﻦﻣ ﻲﻠﻔﺴﻟﺍ ﻭﺃ ﻲﻔﻠﺨﻟﺍ ءﺰﺠﻟﺍ ﻰﻠﻋ ﺩﻮﺟﻮﻤﻟﺍ ﻲﻄﻳﺮﺸﻟﺍ ﺰﻣﺮﻟﺍ) (ﺔﻣﺪﺨﻟﺍ ﺔﻣﻼﻋ) Service Tag
:(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ
:(ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code
ﻝﻮﺼﺤﻟﺍ ﻢﺗ ﺎﻣ ﺍﺫﺇ) (ﺔﻌﺠﺗﺮﻤﻟﺍ ﺩﺍﻮﻤﻟﺍ ﻞﻳﻮﺨﺗ ﻢﻗﺭ) Return Material Authorization Number
:( Dell ﻢﻋﺩ ﻲﻨﻓ ﻦﻣ ﻪﻴﻠﻋ
:ﻩﺭﺍﺪﺻﺇﻭ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ
:ﺓﺰﻬﺟﻷﺍ
:ﺪﻳﺪﻤﺘﻟﺍ ﺕﺎﻗﺎﻄﺑ
ﻻ ﻢﻌﻧ ؟ﺔﻜﺒﺸﺑ ﻞﺼﺘﻣ ﺖﻧﺃ ﻞﻫ
:ﺔﻜﺒﺸﻟﺍ ﻝﻮﺤﻣﻭ ﺭﺍﺪﺻﻹﺍﻭ ﺔﻜﺒﺸﻟﺍ
:ﺕﺍﺭﺍﺪﺻﻹﺍﻭ ﺞﻣﺍﺮﺒﻟﺍ
ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻥﺎﻛ ﺍﺫﺇ .ﻡﺎﻈﻨﻟﺍ ﻞﻴﻐﺸﺗ ءﺪﺑ ﺕﺎﻔﻠﻣ ﺕﺎﻳﻮﺘﺤﻣ ﺪﻳﺪﺤﺘﻟ ﻚﺑ ﺹﺎﺨﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻖﺋﺎﺛﻭ ﻊﺟﺍﺭ
. Dell ـﺑ ﻝﺎﺼﺗﻻﺍ ﻞﺒﻗ ﻒﻠﻣ ﻞﻛ ﺕﺎﻳﻮﺘﺤﻣ ﻞﻴﺠﺴﺘﺑ ﻢﻗ ﻭﺃ .ﻒﻠﻣ ﻞﻛ ﺔﻋﺎﺒﻄﺑ ﻢﻘﻓ ،ﺔﻌﺑﺎﻄﺑ ًﻼﺼﺘﻣ
:ﺺﻴﺨﺸﺘﻟﺍ ﺩﻮﻛ ﻭﺃ ،ﻲﺗﻮﺼﻟﺍ ﻪﻴﺒﻨﺘﻟﺍ ﺩﻮﻛ ﻭﺃ ،ﺄﻄﺨﻟﺍ ﺔﻟﺎﺳﺭ
:ﺎﻬﺑ ﺖﻤﻗ ﻲﺘﻟﺍ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ ﺕﺍءﺍﺮﺟﺇﻭ ﺔﻠﻜﺸﻤﻟﺍ ﻒﺻﻭ
67 ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ
ﻭﺃ ﻥﺎﻤﻀﻟﺍ ﺐﺟﻮﻤﺑ ﺡﻼﺻﻹﺍ ﺽﺮﻐﺑ ﺕﺎﻧﻮﻜﻤﻟﺍ ﻉﺎﺟﺭﺇ
ﻦﻤﺜﻟﺍ ﺩﺭ ﺽﺮﻐﺑ
:ﻲﻟﺎﺘﻟﺎﻛ ،ﻦﻤﺜﻟﺍ ﺩﺮﻟ ﻭﺃ ﺡﻼﺻﻺﻟ ءﺍﻮﺳ ﺎﻬﻋﺎﺟﺭﺇ ﻢﺘﻴﺳ ﻲﺘﻟﺍ ﺕﺎﻧﻮﻜﻤﻟﺍ ﻞﻛ ﺩﺍﺪﻋﺇ ﺐﺠﻳ
ﻢﻗﺭ) Return Material Authorization Number ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ Dell ـﺑ ﻞﺼﺗﺍ
.ﺝﺭﺎﺨﻟﺍ ﻦﻣ ﻕﻭﺪﻨﺼﻟﺍ ﻰﻠﻋ ﺡﻮﺿﻮﺑ ﻪﺒﺘﻛﺍﻭ ،(ﺔﻌﺠﺗﺮﻤﻟﺍ ﺩﺍﻮﻤﻟﺍ ﻞﻳﻮﺨﺗ
ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ ،ﻚﺘﻘﻄﻨﻣ ﻦﻣ ﻪﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻱﺬﻟﺍ ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ ﻰﻠﻋ ﻉﻼﻃﻼﻟ
ﺐﺒﺳ ﺢﺿﻮﻳ ﺏﺎﻄﺧﻭ ﺓﺭﻮﺗﺎﻔﻟﺍ ﻦﻣ ﺔﺨﺴﻧ ﻕﻭﺪﻨﺼﻟﺍ ﻲﻓ ﻊﺿ .68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell
.ﻉﺎﺟﺭﻹﺍ
ﻲﻓ "ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ" ﺮﻈﻧﺍ) ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ ﻦﻣ ﺔﺨﺴﻧ ﻖﻓﺭﺃ 2
ﻡﺍﺪﺨﺘﺳﺍ ﺪﻨﻋ ﺕﺮﻬﻇ ﺄﻄﺧ ﻞﺋﺎﺳﺭ ﺔﻳﺃﻭ ﺎﻬﺘﻳﺮﺟﺃ ﻲﺘﻟﺍ ﺕﺍﺭﺎﺒﺘﺧﻻﺍ ﺢﺿﻮﺗ ،(67 ﺔﺤﻔﺼﻟﺍ
.(68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ) Dell Diagnostics
ﺔﻗﺎﻄﻟﺍ ﺕﻼﺑﺎﻛ) ﻪﻋﺎﺟﺭﺈﺑ ﻡﻮﻘﺘﺳ ﻱﺬﻟﺍ (ءﺍﺰﺟﻷﺍ) ءﺰﺠﻟﺍ ﺺﺨﺗ ﺕﺎﻘﺤﻠﻣ ﺔﻳﺃ ﻕﺎﻓﺭﺈﺑ ﻢﻗ
ﺽﺮﻐﺑ ﻢﺘﻴﺳ ﻉﺎﺟﺭﻹﺍ ﻥﺎﻛ ﺍﺫﺇ ﻚﻟﺫﻭ (ﻚﻟﺫ ﺮﻴﻏﻭ ،ﺕﺎﺒﻴﺘﻜﻟﺍﻭ ،ﺞﻣﺍﺮﺒﻠﻟ ﺔﻧﺮﻤﻟﺍ ﺹﺍﺮﻗﻷﺍﻭ
.ﻦﻤﺜﻟﺍ ﺩﺭ
ﺩﺍﻮﻣ ﻭﺃ) ﺔﻴﻠﺻﻷﺍ ﻒﻴﻠﻐﺘﻟﺍ ﺩﺍﻮﻣ ﻡﺍﺪﺨﺘﺳﺎﺑ ﺎﻬﻋﺎﺟﺭﺈﺑ ﻡﻮﻘﺘﺳ ﻲﺘﻟﺍ ﺕﺍﺪﻌﻤﻟﺍ ﻒﻴﻠﻐﺘﺑ ﻢﻗ
.(ﺎﻬﻟ ﺔﻬﺑﺎﺸﻣ
ﺎﻤﻛ ،ﻪﻋﺎﺟﺭﺇ ﻢﺘﻳ ﺞﺘﻨﻣ ﻱﺃ ﻦﻴﻣﺄﺗ ﻦﻋ ًﺎﻀﻳﺃ ﻝﻭﺆﺴﻣ ﺖﻧﺃ .ﻦﺤﺸﻟﺍ ﻒﻳﺭﺎﺼﻣ ﺪﻳﺪﺴﺗ ﻦﻋ ﻝﻭﺆﺴﻣ ﺖﻧﺃ
.(C.O.D) ﻢﻴﻠﺴﺘﻟﺍ ﺪﻨﻋ ﻊﻓﺪﻟﺍ ﻡﺎﻈﻨﺑ ﺢﻤﺴُﻳ ﻻ .Dell ﻰﻟﺇ ﻦﺤﺸﻟﺍ ءﺎﻨﺛﺃ ﻪﻧﺍﺪﻘﻓ ﺔﻴﻟﻭﺆﺴﻣ ﻞﻤﺤﺘﺗ ﻚﻧﺃ
ﺔﻛﺮﺸﺑ ﺹﺎﺨﻟﺍ ﻡﻼﺘﺳﻻﺍ ﺰﻛﺮﻣ ﻲﻓ ﻞﺒﻘُﺗ ﻦﻟ ﺔﻘﺑﺎﺴﻟﺍ ﻁﻭﺮﺸﻟﺍ ﻦﻣ ﻱﺄﺑ ﻡﺰﺘﻠﺗ ﻻ ﻲﺘﻟﺍ ﺩﻭﺮﻄﻟﺍ
.ﻚﻟ ﺎﻬﻋﺎﺟﺭﺇ ﻢﺘﻴﺳ ﺎﻤﻛ ،Dell
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ﻞﺼﺘﺗ ﻥﺃ ﻞﺒﻗ
ﻝﻭﺎﻨﺘﻣ ﻲﻓ (ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code ﻥﻮﻜﻳ ﻥﺃ ﺐﺠﻳ :ﺔﻈﺣﻼﻣ
ﻰﻠﻋ Dell ﻦﻣ ﻲﻟﻵﺍ ﻢﻋﺪﻟﺍ ﺔﻣﺪﺨﻟ ﻲﻔﺗﺎﻬﻟﺍ ﻡﺎﻈﻨﻟﺍ ﺰﻣﺮﻟﺍ ﺍﺬﻫ ﺪﻋﺎﺴﻳ .ﻝﺎﺼﺗﻻﺎﺑ ﻡﻮﻘﺗ ﺎﻣﺪﻨﻋ ﻙﺪﻳ
ﺔﻣﻼﻋ) Service Tag ﻝﺎﺧﺩﺈﺑ ًﺎﻀﻳﺃ ﻚﺘﺒﻟﺎﻄﻣ ﻢﺘﺗ ﺪﻗ .ﺔﻴﻟﺎﻌﻓ ﺮﺜﻛﺃ ﻞﻜﺸﺑ ﻚﺘﻤﻟﺎﻜﻣ ﻪﻴﺟﻮﺗ
.(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻦﻣ ﻲﻠﻔﺴﻟﺍ ﻭﺃ ﻲﻔﻠﺨﻟﺍ ءﺰﺠﻟﺍ ﻰﻠﻋ ﺓﺩﻮﺟﻮﻤﻟﺍ) (ﺔﻣﺪﺨﻟﺍ
(67 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ" ﺮﻈﻧﺍ) ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ ءﻞﻤﺑ ﻡﻮﻘﺗ ﻥﺃ ﺮﻛﺬﺗ
ءﺍﺮﺟﺈﺑ ﻢﻗﻭ ﺓﺪﻋﺎﺴﻤﻟﺍ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ ﻞﺒﻗ ﻦﻜﻣﺃ ﻥﺇ ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺘﺑ ﻢﻗ
،ﺢﻴﺗﺎﻔﻤﻟﺍ ﺔﺣﻮﻟ ﻰﻠﻋ ﺮﻣﺍﻭﻷﺍ ﺾﻌﺑ ﺔﺑﺎﺘﻛ ﻚﻨﻣ ﺐﻠﻄُﻳ ﺪﻗ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻦﻣ ﺐﻳﺮﻗ ﻒﺗﺎﻫ ﻦﻣ ﻝﺎﺼﺗﻻﺍ
ﻻﺇ ﻢﺘﺗ ﻻ ﻞﻄﻌﻟﺍ ﺡﻼﺻﻹ ﻯﺮﺧﺃ ﺕﺍﻮﻄﺧ ﺔﺑﺮﺠﺗ ﻭﺃ ،ﺕﺎﻴﻠﻤﻌﻟﺍ ءﺎﻨﺛﺃ ﺔﻴﻠﻴﺼﻔﺗ ﺕﺎﻣﻮﻠﻌﻣ ﺩﺍﺪﻋﺇ ﻭﺃ
.ﻙﺪﻳ ﻝﻭﺎﻨﺘﻣ ﻲﻓ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻖﺋﺎﺛﻭ ﺩﻮﺟﻭ ﻦﻣ ﺪﻛﺄﺗ .ﻪﺴﻔﻧ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ
.ﺞﺘﻨﻤﻟﺍ ﺕﺎﻣﻮﻠﻌﻣ ﻞﻴﻟﺩ
ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ 66
ﻲﻓ ﻥﺎﻣﻷﺍ ﺕﺎﻤﻴﻠﻌﺗ ﻉﺎﺒﺗﺍ ﻰﺟﺮﻳ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﺧﺍﺪﺑ ﻞﻤﻌﻟﺍ ﺃﺪﺒﺗ ﻥﺃ ﻞﺒﻗ :ﻪﻴﺒﻨﺗ
Dell ﻯﺪﻟ ﺕﺎﻌﻴﺒﻤﻟﺍﻭ ﻖﻳﻮﺴﺘﻟﺍ ﻢﺴﻘﺑ ﺔﺻﺎﺨﻟﺍ ﻲﻧﻭﺮﺘﻜﻟﻹﺍ ﺪﻳﺮﺒﻟﺍ ﻦﻳﻭﺎﻨﻋ
(ﻂﻘﻓ ﻱﺩﺎﻬﻟﺍ ﻂﻴﺤﻤﻟﺍ/ﺎﻴﺳﺃ ﻝﻭﺩ) apmarketing@dell.com
(ﻂﻘﻓ ﺍﺪﻨﻛ) sales_canada@dell.com
ﻝﻮﺧﺩ ﻢﺳﺍ ﻥﻭﺪﺑ ( FTP) ﺕﺎﻔﻠﻤﻟﺍ ﻞﻘﻧ ﻝﻮﻛﻮﺗﻭﺮﺑ
ftp.dell.com
ﺭﻭﺮﻤﻟﺍ ﺔﻤﻠﻜﻛ ﻚﺑ ﺹﺎﺨﻟﺍ ﻲﻧﻭﺮﺘﻜﻟﻹﺍ ﺪﻳﺮﺒﻟﺍ ﻥﺍﻮﻨﻋ ﻡﺪﺨﺘﺳﺍ ،ﻝﻮﻬﺠﻣ :ﻡﺪﺨﺘﺴﻤﻛ ﻞﻴﺠﺴﺘﻟﺍ
.ﻚﺑ ﺔﺻﺎﺨﻟﺍ
AutoTech ﺔﻣﺪﺧ
ءﻼﻤﻋ ﻦﻴﺑ ﺔﻟﻭﺍﺪﺘﻤﻟﺍ ﺔﻠﺌﺳﻸﻟ ﺔﻠﺠﺴﻣ ﺕﺎﺑﺎﺟﺇ ــ AutoTech ــ ﺔﺘﻤﺗﺆﻤﻟﺍ Dell ﻢﻋﺩ ﺔﻣﺪﺧ ﺮﻓﻮﺗ
.ﻢﻬﺑ ﺔﺻﺎﺨﻟﺍ ﺐﺘﻜﻤﻟﺍ ﺢﻄﺳ ﻉﻮﻧ ﻦﻣ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺰﻬﺟﺃﻭ ﺔﻟﻮﻤﺤﻤﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺰﻬﺟﺃ ﻥﺄﺸﺑ Dell
ﺭﺎﻴﺘﺧﺍ ﻊﻴﻄﺘﺴﺗ ﻰﺘﺣ ﺲﻤﻠﻟﺍ ﻡﺎﻈﻨﺑ ﻞﻤﻌﻳ ًﺎﻔﺗﺎﻫ ﻡﺪﺨﺘﺳﺍ ،AutoTech ﺔﻣﺪﺨﺑ ﻞﺼﺘﺗ ﺎﻣﺪﻨﻋ
ﻦﻣ ﻪﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻱﺬﻟﺍ ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ ﻰﻠﻋ ﻉﻼﻃﻼﻟ .ﻚﺘﻠﺌﺳﺃ ﻊﻣ ﻖﻓﺍﻮﺘﺗ ﻲﺘﻟﺍ ﺕﺎﻋﻮﺿﻮﻤﻟﺍ
.68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ ،ﻚﺘﻘﻄﻨﻣ
ﺔﺘﻤﺗﺆﻤﻟﺍ ﺐﻠﻄﻟﺍ ﺔﻟﺎﺣ ﺔﻣﺪﺧ
ﻊﻗﻮﻤﻟﺍ ﺓﺭﺎﻳﺯ ﻚﻨﻜﻤﻳ ،ﺎﻬﺒﻠﻄﺑ ﺖﻤﻗ ﻲﺘﻟﺍ Dell ﺕﺎﺠﺘﻨﻣ ﻦﻣ ﻱﺃ ﺔﻟﺎﺣ ﻦﻣ ﻖﻘﺤﺘﻠﻟ
ﺔﻣﺪﺧ) automated order-status service ـﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻭﺃ ،support.dell.com
ﺪﻳﺪﺤﺘﻟ ﺔﻳﺭﻭﺮﻀﻟﺍ ﺕﺎﻣﻮﻠﻌﻤﻟﺎﺑ ﻚﺒﻟﺎﻄﺗ ﺔﻠﺠﺴﻣ ﺔﻟﺎﺳﺭ ﻰﻟﺇ ﻊﻤﺘﺴﺗ ﻑﻮﺳ .(ﺔﺘﻤﺗﺆﻤﻟﺍ ﺐﻠﻄﻟﺍ ﺔﻟﺎﺣ
ﺮﻈﻧﺍ ،ﻚﺘﻘﻄﻨﻣ ﻦﻣ ﻪﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻱﺬﻟﺍ ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ ﻰﻠﻋ ﻉﻼﻃﻼﻟ .ﻪﻨﻋ ﻍﻼﺑﻹﺍﻭ ﻚﺒﻠﻃ
.68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ"
ﻚﺒﻠﻄﺑ ﺔﺻﺎﺧ ﺕﻼﻜﺸﻣ
،ﺔﺤﻴﺤﺻ ﺮﻴﻏ ﺓﺭﻮﺗﺎﻓ ﻭﺃ ﺄﻄﺧ ءﺍﺰﺟﺃ ﻭﺃ ﺓﺩﻮﻘﻔﻣ ءﺍﺰﺟﺃ ﻞﺜﻣ ،ﻚﺒﻠﻃ ﻥﺄﺸﺑ ﺔﻠﻜﺸﻣ ﺔﻳﺃ ﻚﻳﺪﻟ ﻥﺎﻛ ﺍﺫﺇ
ﻲﻓ ﻦﺤﺸﻟﺍ ﻝﺎﺼﻳﺇ ﻭﺃ ﺓﺭﻮﺗﺎﻔﻟﺍ ﻥﻮﻜﺗ ﻥﺃ ﺐﺠﻳ .ءﻼﻤﻌﻟﺍ ﺓﺪﻋﺎﺴﻣ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ Dell ـﺑ ﻞﺼﺗﺎﻓ
ﻦﻣ ﻪﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻱﺬﻟﺍ ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ ﻰﻠﻋ ﻉﻼﻃﻼﻟ .ﻝﺎﺼﺗﻻﺎﺑ ﻡﻮﻘﺗ ﺎﻣﺪﻨﻋ ﻚﻳﺪﻳ ﻝﻭﺎﻨﺘﻣ
.68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ ،ﻚﺘﻘﻄﻨﻣ
ﺞﺘﻨﻤﻟﺍ ﺕﺎﻣﻮﻠﻌﻣ
ﺐﻏﺮﺗ ﺖﻨﻛ ﺍﺫﺇ ﻭﺃ ،Dell ﻦﻣ ﺔﺣﺎﺘﻤﻟﺍ ﺔﻴﻓﺎﺿﻹﺍ ﺕﺎﺠﺘﻨﻤﻟﺍ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟ ﺔﺟﺎﺣ ﻲﻓ ﺖﻨﻛ ﺍﺫﺇ
ﻉﻼﻃﻼﻟ . www.dell.com ﻰﻠﻋ ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ Dell ﻊﻗﻮﻣ ﺓﺭﺎﻳﺰﺑ ﻞّﻀﻔﺗ ،ﺔﻴﺒﻠﻃ ﻢﻳﺪﻘﺗ ﻲﻓ
،ﺕﺎﻌﻴﺒﻤﻟﺍ ﻲﺼﺼﺨﺘﻣ ﺪﺣﺃ ﻰﻟﺇ ﺙﺪﺤﺘﻠﻟ ﻭﺃ ﻚﺘﻘﻄﻨﻣ ﻦﻣ ﻪﺑ ﻝﺎﺼﺗﻻﺍ ﻚﻨﻜﻤﻳ ﻱﺬﻟﺍ ﻒﺗﺎﻬﻟﺍ ﻢﻗﺭ ﻰﻠﻋ
.68 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ
65 ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ
ءﻼﻤﻌﻟﺍ ﺔﻣﺪﺧﻭ ﻲﻨﻔﻟﺍ ﻢﻋﺪﻟﺍ
ﻡﺪﺨﺘﺴﻳ .Dell™ ﺓﺰﻬﺟﺄﺑ ﺔﻘﻠﻌﺘﻤﻟﺍ ﻚﺘﻠﺌﺳﺃ ﻰﻠﻋ ﺔﺑﺎﺟﻹﺍ ﻞﺟﺃ ﻦﻣ Dell ﻦﻣ ﻢﻋﺪﻟﺍ ﺔﻣﺪﺧ ﺮﻓﻮﺘﺗ
.ﺔﻘﻴﻗﺩﻭ ﺔﻌﻳﺮﺳ ﺕﺎﺑﺎﺟﺇ ﻢﻳﺪﻘﺘﻟ ﻚﻟﺫﻭ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﺪﻤﺘﻌﻳ ﺺﻴﺨﺸﺗ ﻡﺎﻈﻧ ﺎﻨﻳﺪﻟ ﻞﻤﻌﻟﺍ ﻖﻳﺮﻓ
ﺕﺎﻣﻮﻠﻌﻣ ﻲﻓ ﺮﻈﻧﺍ ﻢﺛ ،66 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﻞﺼﺘﺗ ﻥﺃ ﻞﺒﻗ" ﺮﻈﻧﺍ Dell ﻦﻣ ﻢﻋﺪﻟﺍ ﺔﻣﺪﺨﺑ ﻝﺎﺼﺗﻼﻟ
. support.dell.com ﻊﻗﻮﻣ ﻰﻟﺇ ﻞﻘﺘﻧﺍ ﻭﺃ ﻚﺘﻘﻄﻨﻤﺑ ﺔﺻﺎﺨﻟﺍ ﻝﺎﺼﺗﻻﺍ
DellConnect™
ﻮﻀﻋ ﻱﻷ ﺢﻴﺘﺗ ﻲﺘﻟﺍﻭ ،ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ ﻝﻮﺻﻮﻠﻟ ﺔﻄﻴﺴﺑ ﺓﺍﺩﺃ ﻦﻋ ﺓﺭﺎﺒﻋ DellConnect ﻥﺇ
ﻝﻼﺧ ﻦﻣ ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ Dell ﺔﻛﺮﺷ ﻲﻓ ﺕﺎﻣﺪﺨﻟﺍﻭ ﻢﻋﺪﻟﺍ ﻖﻳﺮﻓ ﻦﻣ
ﺖﺤﺗ ﻪﻠﻛ ﻚﻟﺫﻭ ،ﺎﻬﺣﻼﺻﺇﻭ ﻚﻳﺪﻟ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺎﻬﻬﺟﺍﻮﻳ ﻲﺘﻟﺍ ﺔﻠﻜﺸﻤﻟﺍ ﺺﻴﺨﺸﺗﻭ ﺖﻧﺮﺘﻧﻹﺎﺑ ﻝﺎﺼﺗﺍ
. DellConnect ﻕﻮﻓ ﺮﻘﻧﺍﻭ support.dell.com ﺓﺭﺎﻳﺰﺑ ﻢﻗ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻤﻠﻟ .ﻚﻓﺍﺮﺷﺇ
ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ ﺕﺎﻣﺪﺨﻟﺍ
:ﺔﻴﻟﺎﺘﻟﺍ ﻊﻗﺍﻮﻤﻟﺍ ﻰﻠﻋ Dell ﺕﺎﻣﺪﺧﻭ ﺕﺎﺠﺘﻨﻣ ﻰﻠﻋ ﻑﺮﻌﺘﻟﺍ ﻚﻨﻜﻤﻳ
www.dell.com
(ﻂﻘﻓ ﻱﺩﺎﻬﻟﺍ ﻂﻴﺤﻤﻟﺍ/ﺎﻴﺳﺃ ﻝﻭﺩ) www.dell.com/ap
(ﻂﻘﻓ ﻥﺎﺑﺎﻴﻟﺍ) www.dell.com/jp
(ﻂﻘﻓ ﺎﺑﻭﺭﻭﺃ) www.euro.dell.com
(ﻲﺒﻳﺭﺎﻜﻟﺍ ﻝﻭﺩﻭ ﺔﻴﻨﻴﺗﻼﻟﺍ ﺎﻜﻳﺮﻣﺃ) www.dell.com/la
(ﻂﻘﻓ ﺍﺪﻨﻛ) www.dell.ca
ﺪﻳﺮﺒﻟﺍ ﻦﻳﻭﺎﻨﻋﻭ ﺐﻳﻮﻟﺍ ﻊﻗﺍﻮﻣ ﺮﺒﻋ (Dell ﻢﻋﺩ) Dell Support ﺔﻣﺪﺧ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ ﻚﻨﻜﻤﻳ
:ﺔﻴﻟﺎﺘﻟﺍ ﻲﻧﻭﺮﺘﻜﻟﻹﺍ
(Dell ﻢﻋﺩ) Dell Support ﻊﻗﺍﻮﻣ
support.dell.com
(ﻂﻘﻓ ﻥﺎﺑﺎﻴﻟﺍ) support.jp.dell.com
(ﻂﻘﻓ ﺎﺑﻭﺭﻭﺃ) support.euro.dell.com
(Dell ﻢﻋﺩ) Dell Support ﺔﻣﺪﺨﺑ ﺔﺻﺎﺨﻟﺍ ﻲﻧﻭﺮﺘﻜﻟﻹﺍ ﺪﻳﺮﺒﻟﺍ ﻦﻳﻭﺎﻨﻋ
mobile_support@us.dell.com
support@us.dell.com
(ﻂﻘﻓ ﻲﺒﻳﺭﺎﻜﻟﺍ ﺮﺤﺒﻟﺍﻭ ﺔﻴﻨﻴﺗﻼﻟﺍ ﺎﻜﻳﺮﻣﺃ ﻝﻭﺩ) la-techsupport@dell.com
(ﻂﻘﻓ ﻱﺩﺎﻬﻟﺍ ﻂﻴﺤﻤﻟﺍ/ﺎﻴﺳﺁ ﻝﻭﺩ) apsupport@dell.com
ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ 64
7
ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ
ﺓﺪﻋﺎﺴﻤﻟﺍ ﻰﻠﻋ ﻝﻮﺼﺤﻟﺍ
ﺔﻓﺎﻛ ﻦﻋ ﻡ ﺩﻮﻤﻟﺍ ﺕﻼﺑﺎﻛﻭ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﺼﻔﺑ ًﻻﻭﺃ ﻢﻘﻓ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ءﺎﻄﻏ ﺔﻟﺍﺯﺇ ﺕﺩﺭﺃ ﺍﺫﺇ :ﻪﻴﺒﻨﺗ
.ﻲﺋﺎﺑﺮﻬﻜﻟﺍ ﺭﺎﻴﺘﻟﺍ ﺬﺧﺂﻣ
:ﺎﻬﺣﻼﺻﺇﻭ ﺔﻠﻜﺸﻤﻟﺍ ﺺﻴﺨﺸﺘﻟ ﺔﻴﻟﺎﺘﻟﺍ ﺕﺍﻮﻄﺨﻟﺎﺑ ﻡﺎﻴﻘﻟﺍ ﻚﻨﻜﻤﻳ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻲﻓ ﺔﻠﻜﺸﻣ ﺖﻬﺟﺍﻭ ﺍﺫﺇ
ﺔﺻﺎﺨﻟﺍ ﺕﺍءﺍﺮﺟﻹﺍﻭ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ 44 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﺕﻼﻜﺸﻤﻟﺍ ﻞﺣ" ﺮﻈﻧﺍ 1
.ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺎﻬﻬﺟﺍﻮﻳ ﻲﺘﻟﺍ ﺔﻠﻜﺸﻤﻟﺎﺑ
ﻞﻴﻐﺸﺗ ﺔﻴﻔﻴﻜﺑ ﺔﺻﺎﺨﻟﺍ ﺕﺍءﺍﺮﺟﻹﺍ ﺔﻓﺮﻌﻤﻟ 43 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "Dell Diagnostics" ﺮﻈﻧﺍ
. Dell™ Diagnostics
.67 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﺺﻴﺨﺸﺘﻟﺍ ﻖﻴﻗﺪﺗ ﺔﻤﺋﺎﻗ" ءﻞﻤﺑ ﻢﻗ
ﻊﻗﻮﻣ ﻰﻠﻋ ﺔﺣﺎﺘﻤﻟﺍﻭ ،ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ ﺔﻳﺭﻮﻔﻟﺍ ﺕﺎﻣﺪﺨﻠﻟ ﺔﻠﻣﺎﺸﻟﺍ Dell ﺕﺎﺠﺘﻨﻣ ﺔﻋﻮﻤﺠﻣ ﻡﺪﺨﺘﺳﺍ
ﺓﺪﻋﺎﺴﻤﻟﺍ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ ﻚﻟﺫﻭ ( support.dell.com) ﻰﻠﻋ (Dell ﻢﻋﺩ) Dell Support
ﻲﻓ "ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ ﺕﺎﻣﺪﺨﻟﺍ" ﺮﻈﻧﺍ .ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍﻭ ﺖﻴﺒﺜﺘﻟﺍ ﺕﺍءﺍﺮﺟﺇ ﻲﻓ
.ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ (Dell ﻢﻋﺩ) Dell Support ﺕﺎﻣﺪﺨﺑ ﺔﻠﻣﺎﺷ ﺔﻤﺋﺎﻗ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ 64 ﺔﺤﻔﺼﻟﺍ
ﻲﻓ "Dell ﺔﻛﺮﺸﺑ ﻝﺎﺼﺗﻻﺍ" ﺮﻈﻧﺍ ،ﺔﻠﻜﺸﻤﻟﺍ ﻞﺣ ﻰﻠﻋ ﺔﻘﺑﺎﺴﻟﺍ ﺕﺍﻮﻄﺨﻟﺍ ﺪﻋﺎﺴﺗ ﻢﻟ ﺍﺫﺇ 5
.68 ﺔﺤﻔﺼﻟﺍ
ﻦﻜﻤﺘﻳ ﻰﺘﺣ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻦﻣ ﺐﻳﺮﻗ ﻒﺗﺎﻫ ﻦﻣ (Dell ﻢﻋﺩ) Dell Support ـﺑ ﻞﺼﺗﺍ :ﺔﻈﺣﻼﻣ
.ﺔﻳﺭﻭﺮﺿ ﺕﺍءﺍﺮﺟﺇ ﺔﻳﺃ ﻲﻓ ﻚﺗﺪﻋﺎﺴﻣ ﻦﻣ ﻢﻋﺪﻟﺍ ﻖﻳﺮﻓ
Dell ﻦﻣ (ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code ﻡﺎﻈﻧ ﻥﻮﻜﻳ ﻻ ﺪﻗ
Express Service Code ﻝﺎﺧﺩﺈﺑ ﻢﻗ ،Dell ﻲﻓ ﻲﻟﻵﺍ ﻒﺗﺎﻬﻟﺍ ﻡﺎﻈﻧ ﻦﻣ ﻚﻟﺬﺑ ﻚﺘﺒﻟﺎﻄﻣ ﺪﻨﻋ
ﻦﻜﻳ ﻢﻟ ﺍﺫﺇ .ﺐﺳﺎﻨﻤﻟﺍ ﻢﻋﺪﻟﺍ ﻒﻇﻮﻣ ﻰﻟﺇ ﺓﺮﺷﺎﺒﻣ ﻝﺎﺼﺗﻻﺍ ﻪﻴﺟﻮﺗ ﻢﺘﻴﻟ (ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ)
Accessories ﺪﻠﺠﻤﻟﺍ ﺢﺘﻓﺍ ،(ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code ﻚﻳﺪﻟ
ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code ﻕﻮﻓ ًﺎﺟﻭﺩﺰﻣ ًﺍﺮﻘﻧ ﺮﻘﻧﺍﻭ ( Dell ﺕﺎﻘﺤﻠﻣ) Dell
.ﺕﺍﺩﺎﺷﺭﻹﺍ ﻊﺒﺗﺍ ﻢﺛ ،(ﺔﻌﻳﺮﺴﻟﺍ
.64 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ءﻼﻤﻌﻟﺍ ﺔﻣﺪﺧﻭ ﻲﻨﻔﻟﺍ ﻢﻋﺪﻟﺍ" ﺮﻈﻧﺍ ،Dell ﻢﻋﺩ ﻡﺍﺪﺨﺘﺳﺍ ﺕﺍﺩﺎﺷﺭﺇ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ
ﻞﺼﺗﺍ .ﺓﺪﺤﺘﻤﻟﺍ ﺕﺎﻳﻻﻮﻟﺍ ﺝﺭﺎﺧ ﻥﺍﺪﻠﺒﻟﺍ ﻊﻴﻤﺟ ﻲﻓ ﺔﻴﻟﺎﺘﻟﺍ ﺕﺎﻣﺪﺨﻟﺍ ﺾﻌﺑ ﺮﻓﺍﻮﺘﺗ ﻻ :ﺔﻈﺣﻼﻣ
.ﺕﺎﻣﺪﺨﻟﺍ ﻩﺬﻫ ﺮﻓﺍﻮﺗ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻤﻠﻟ ﻲﻠﺤﻤﻟﺍ Dell ﺏﻭﺪﻨﻤﺑ
:ﺔﻈﺣﻼﻣ
.ﻝﻭﺪﻟﺍ ﻞﻛ ﻲﻓ ًﺎﺣﺎﺘﻣ
2
3
4
63 ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻰﻟﺇ ﻝﻮﺻﻮﻟﺍ
ﺎﻬﺒﻴﻛﺮﺗﻭ ءﺍﺰﺟﻷﺍ ﺔﻟﺍﺯﺇ ﺔﻴﻔﻴﻛ
ﻡﺎﻈﻨﻟﺍ ﺕﺍﺩﺍﺪﻋﺇ ﺔﺌﻴﻬﺗ ﺔﻴﻔﻴﻛ
ﻞﺣﻭ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ ﻑﺎﺸﻜﺘﺳﺍ ﺔﻴﻔﻴﻛ
ﺕﻼﻜﺸﻤﻟﺍ
ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻝﻮﺣ
ﺎﻬﻴﻠﻋ ﻅﺎﻔﺤﻟﺍﻭ ﺔﻴﻓﺮﻄﻟﺍ ﺓﺰﻬﺟﻷﺍ ﻡﺍﺪﺨﺘﺳﺍ
ﺔﻴﻨﻘﺗﻭ ﺖﻧﺮﺘﻧﻹﺍﻭ RAID ﻞﺜﻣ ﺕﺎﻴﻨﻘﺘﻟﺍ ﻢﻬﻓ
ﻲﻧﻭﺮﺘﻜﻟﻹﺍ ﺪﻳﺮﺒﻟﺍﻭ ﺔﻴﻜﻠﺳﻼﻟﺍ Bluetooth
.ﻚﺑ ﺹﺎﺨﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺞﺘﻨﻣ ﺡﺎﺘﻔﻣ ﺮﻓﻮﻳ
®
.ﺦﻟﺍ
ﻖﺼﻠﻤﻟﺍ/ﻂﺋﺎﺳﻮﻟﺍ/ﺪﻨﺘﺴﻤﻟﺍﺕﺎﻳﻮﺘﺤﻤﻟﺍ
ﺮﺗﻮﻴﺒﻤﻜﻟﺎﺑ ﺹﺎﺨﻟﺍ
ﺔﻣﺪﺨﻟﺍ ﻞﻴﻟﺩ
ﻰﻠﻋ ﺭﻮﺜﻌﻟﺍ ﻦﻜﻤﻳ
. support.dell.com ﻊﻗﻮﻣ ﻰﻠﻋ
Dell ﺔﻴﻨﻘﺗ ﻞﻴﻟﺩ
ًﺎﺣﺎﺘﻣ
Dell Technology Guide
ﻊﻗﻮﻤﻟﺍ ﻰﻠﻋﻭ ﻚﻳﺪﻟ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ
.support.dell.com
Microsoft Windows ﺺﻴﺧﺮﺗ ﻖﺼﻠﻣ
Microsoft Windows ﺺﻴﺧﺮﺗ ﺪﺟﻮﻳ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﻚﺑ ﺹﺎﺨﻟﺍ
ﺔﻣﺪﺨﻟﺍ ﻞﻴﻟﺩ
ﻞﻴﻟﺩ ﻥﻮﻜﻳ
ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻋ ﺚﺤﺒﻟﺍ 62
6
ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻋ ﺚﺤﺒﻟﺍ
ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻣ ﺎﻬﻨﺤﺷ ﻢﺘﻳ ﻻ ﺪﻗﻭ ،ﺔﻳﺭﺎﻴﺘﺧﺍ ﻂﺋﺎﺳﻮﻟﺍ ﻭﺃ ﺎﻳﺍﺰﻤﻟﺍ ﺾﻌﺑ ﻥﻮﻜﺗ ﺪﻗ :ﺔﻈﺣﻼﻣ
.ﺔﻨﻴﻌﻣ ﻥﺍﺪﻠﺑ ﻲﻓ ﻂﺋﺎﺳﻮﻟﺍ ﻭﺃ ﺎﻳﺍﺰﻤﻟﺍ ﺾﻌﺑ ﺮﻓﺍﻮﺘﺗ ﻻ ﺪﻗﻭ .ﻚﺑ
.ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻣ ﺔﻴﻓﺎﺿﺇ ﺕﺎﻣﻮﻠﻌﻣ ﻦﺤﺷ ﺯﻮﺠﻳ
ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺰﻴﻴﻤﺘﻟ ﺔﻧﺎﻴﺼﻟﺍ ﻢﻗﺭ ﻡﺪﺨﺘﺳﺍ
support.dell.com ﻊﻗﻮﻣ ﻡﺪﺨﺘﺴﺗ ﺎﻣﺪﻨﻋ ﻚﺑ
.ﻲﻨﻔﻟﺍ ﻢﻋﺪﻟﺎﺑ ﻞﺼﺗﺍ ﻭﺃ
ﺰﻣﺭ) Express Service Code ﺰﻣﺭ ﻞﺧﺩﺃ
ﻝﺎﺼﺗﻻﺍ ﺪﻨﻋ ﻚﺘﻤﻟﺎﻜﻣ ﻪﻴﺟﻮﺘﻟ (ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ
.ﻢﻋﺪﻟﺎﺑ
ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻠﻟ ﺺﻴﺨﺸﺗ ﺞﻣﺎﻧﺮﺑ
ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻠﻟ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ
ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺒﻟ ﺕﺎﺜﻳﺪﺤﺗ ﺩﺎﺠﻳﺇ ﻦﻜﻤﻳ :ﺔﻈﺣﻼﻣ
. support.dell.com ﻰﻠﻋ ﻖﺋﺎﺛﻮﻟﺍﻭ
( NSS) ﻝﻮﻤﺤﻤﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻡﺎﻈﻧ ﺞﻣﺎﻧﺮﺑ
ﺔﻳﺪﻴﻬﻤﺘﻟﺍ ﺕﺎﻔﻠﻤﻟﺍ
ﻲﻓ ﺓﺩﺭﺍﻭ ﺔﻳﺪﻴﻬﻤﺘﻟﺍ ﺕﺎﻔﻠﻤﻟﺍ ﻥﻮﻜﺗ ﺪﻗ :ﺔﻈﺣﻼﻣ
ﺔﺻﺎﺨﻟﺍ ﺕﺎﺜﻳﺪﺤﺘﻟﺍ ﺮﺧﺁ ﺮﻴﻓﻮﺘﻟ ﻚﻳﺪﻟ ﻂﺋﺎﺳﻮﻟﺍ
ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﺔﻴﻨﻔﻟﺍ ﺕﺍﺮﻴﻴﻐﺘﻟﺎﺑ
ﻭﺃ ﻦﻴﻴﻨﻔﻠﻟ ﺔﻣﺪﻘﺘﻤﻟﺍ ﺔﻴﻨﻔﻟﺍ ﺔﻴﻌﺟﺮﻤﻟﺍ ﺓﺩﺎﻤﻟﺍ ﻭﺃ
.ﺓﺮﺒﺨﻟﺍ ﻱﻭﺫ ﻦﻴﻣﺪﺨﺘﺴﻤﻟﺍ
.ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
ﻥﺎﻤﻀﻟﺍ ﺕﺎﻣﻮﻠﻌﻣ
(ﻂﻘﻓ ﺓﺪﺤﺘﻤﻟﺍ ﺕﺎﻳﻻﻮﻠﻟ) ﻁﻭﺮﺸﻟﺍﻭ ﺩﻮﻨﺒﻟﺍ
ﻥﺎﻣﻷﺍ ﺕﺎﻤﻴﻠﻌﺗ
ﺔﻴﻤﻴﻈﻨﺘﻟﺍ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ
ﺔﻳﺮﺸﺒﻟﺍ ﺔﺳﺪﻨﻬﻟﺍ ﺕﺎﻣﻮﻠﻌﻣ
ﻡﺪﺨﺘﺴﻤﻟﺍ ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗﺍ
:ﺔﻈﺣﻼﻣ
ﻖﺼﻠﻤﻟﺍ/ﻂﺋﺎﺳﻮﻟﺍ/ﺪﻨﺘﺴﻤﻟﺍﺕﺎﻳﻮﺘﺤﻤﻟﺍ
Expressﻭ (ﺔﻧﺎﻴﺼﻟﺍ ﻢﻗﺭ) Service Tag
(ﺔﻌﻳﺮﺴﻟﺍ ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Service Code
ﺞﻣﺍﺮﺑ)
ﻁﻮﻐﻀﻣ ﺹﺮﻗ ﻲﻓ (ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ
(ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ) Operating System ﻂﺋﺎﺳﻭ
ﻭ (ﺔﻣﺪﺨﻟﺍ ﻢﻗﺭ) Service Tag ﺪﺟﻮﻳ
ﺔﻣﺪﺨﻟﺍ ﺰﻣﺭ) Express Service Code
.ﻚﻳﺪﻟ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ (ﺔﻌﻳﺮﺴﻟﺍ
ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻂﺋﺎﺳﻭ
Drivers and Utilities
ﻂﺋﺎﺳﻭ ﻞﺜﻤﺘﺗ
ﻊﻣ ﺎﻬﻨﺤﺷ ﻢﺘﻳ ﺪﻗ ﻲﺘﻟﺍﻭ DVD ﺹﺮﻗ ﻭﺃ
ﻡﺎﻈﻧ)
Operating System
ﻂﺋﺎﺳﻭ ﻞﺜﻤﺘﺗ
DVD ﺹﺮﻗ ﻭﺃ ﻁﻮﻐﻀﻣ ﺹﺮﻗ ﻲﻓ (ﻞﻴﻐﺸﺘﻟﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻣ ﺎﻬﻨﺤﺷ ﻢﺘﻳ ﺪﻗ ﻲﺘﻟﺍﻭ
ﻥﺎﻤﻀﻟﺍﻭ ﺔﻴﻤﻴﻈﻨﺘﻟﺍ ﺕﺎﻣﻮﻠﻌﻤﻟﺍﻭ ﻥﺎﻣﻷﺍ ﻖﺋﺎﺛﻭ
ﺯﺎﻬﺟ ﻊﻣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﻉﻮﻨﻟﺍ ﺍﺬﻫ ﻦﺤﺷ ﻢﺘﻳ ﺪﻗ
.ﺖﻧﺮﺘﻧﻹﺍ ﺮﺒﻋ ًﺎﺣﺎﺘﻣ ﻥﻮﻜﻳ ﻭﺃ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ
ﻢﻋﺪﻟﺍﻭ
61 ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻋ ﺚﺤﺒﻟﺍ
ﻦﻣ (ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ) Operating System ﻂﺋﺎﺳﻭ ﻰﻟﺇ ﺝﺎﺘﺤﺗ ،Windows ﺖﻴﺒﺜﺗ ﺓﺩﺎﻌﺘﺳﻻ
. Dell ﻦﻣ (ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities ﺔﻄﻴﺳﻭ ﻱﻮﺘﺤﺗ :ﺔﻈﺣﻼﻣ
Drivers and
.ﺔﺑﻮﻠﻄﻣ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ﻱﺃ ﻞﻴﻤﺤﺘﻟ Dell ﻦﻣ (ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
Dell ﻝﺎﺳﺭﺇ ﻢﺘﻳ ﻻ ﺪﻗ .ﻂﺋﺎﺳﻮﻟﺍ ﺐﻠﻄﺑ ﺖﻤﻗ ﺍﺫﺇ ﻭﺃ ﺎﻬﻨﻣ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺐﻠﻄﺑ ﺖﻤﻗ ﻲﺘﻟﺍ ﺔﻘﻄﻨﻤﻠﻟ ًﺎﻌﺒﺗ
Operatingﻭ ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻂﺋﺎﺳﻭ Drivers and Utilities media
ﻂﺋﺎﺳﻭ ﻡﺪﺨﺘﺳﺍ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻴﻤﺠﺗ ءﺎﻨﺛﺃ ﺎﻬﺘﻴﺒﺜﺗ ﻢﺗ ﻲﺘﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻰﻠﻋ
Drivers and Utilities
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻣ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ System
Windows ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
ﻂﺋﺎﺳﻭﻭ Dell™
Utilities
ﻡﺎﻈﻧ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ ﺪﻌﺑ .ﻞﻤﺘﻜﺗ ﻰﺘﺣ ﻦﻴﺘﻋﺎﺳ ﻰﻟﺇ ﺔﻋﺎﺳ ﻦﻴﺑ ﺎﻣ ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ ﺔﻴﻠﻤﻋ ﻕﺮﻐﺘﺴﺗ ﺪﻗ
ﺕﺎﺳﻭﺮﻴﻔﻟﺍ ﻦﻣ ﺔﻳﺎﻤﺤﻟﺍ ﺞﻣﺎﻧﺮﺑﻭ ﺓﺰﻬﺟﻷﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ ًﺎﻀﻳﺃ ﻚﻴﻠﻋ ﺐﺠﻳ ،ﻞﻴﻐﺸﺘﻟﺍ
.ﻯﺮﺧﻷﺍ ﺞﻣﺍﺮﺒﻟﺍﻭ
.ﺔﺣﻮﺘﻔﻣ ﺞﻣﺍﺮﺑ ﻱﺃ ءﺎﻬﻧﺇﻭ ،ﺔﺣﻮﺘﻔﻣ ﺕﺎﻔﻠﻣ ﺔﻳﺃ ﻕﻼﻏﺇﻭ ﻆﻔﺤﺑ ﻢﻗ
.(ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ)
Operating System
ﻁﻮﻐﻀﻤﻟﺍ ﺹﺮﻘﻟﺍ ﻝﺎﺧﺩﺇ 2
Exit ﻕﻮﻓ ﺮﻘﻧﺍ ،( Windows ﺖﻴﺒﺜﺗ) Install Windows ﺔﻟﺎﺳﺮﻟﺍ ﺕﺮﻬﻇ ﺍﺫﺇ 3
.(ءﺎﻬﻧﺇ)
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺪﻋﺃ
.ﺭﻮﻔﻟﺍ ﻰﻠﻋ < F12> ﻰﻠﻋ ﻂﻐﺿﺍ DELL ﺭﺎﻌﺷ ﺭﻮﻬﻇ ﺪﻨﻋ
ﻯﺮﺗ ﻰﺘﺣ ﺭﺎﻈﺘﻧﻻﺍ ﻞﺻﺍﻭ ،ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺭﺎﻌﺷ ﺮﻬﻇﻭ ًﻼﻳﻮﻃ ﺕﺮﻈﺘﻧﺍ ﺍﺫﺇ :ﺔﻈﺣﻼﻣ
ﺓﺩﺎﻋﺇﻭ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﻑﺎﻘﻳﺈﺑ ﻢﻗ ﻢﺛ ،Microsoft® Windows® ﺐﺘﻜﻣ ﺢﻄﺳ
.ﺔﻟﻭﺎﺤﻤﻟﺍ
ﺓﺮﻤﻟﺍ ﻲﻓ .ﻂﻘﻓ ﺓﺪﺣﺍﻭ ﺓﺮﻤﻟ ﺪﻴﻬﻤﺘﻟﺍ ﻊﺑﺎﺘﺗ ﺮﻴﻴﻐﺗ ﻰﻠﻋ ﺔﻴﻟﺎﺘﻟﺍ ﺕﺍﻮﻄﺨﻟﺍ ﻞﻤﻌﺗ
ﺩﺍﺪﻋﺇ ﺞﻣﺎﻧﺮﺑ ﻲﻓ ﺓﺩﺪﺤﻤﻟﺍ ﺓﺰﻬﺟﻸﻟ ﺎًﻘﻓﻭ ﻩﺪﻴﻬﻤﺗ ﻢﺘﻳ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺘﺑ ﺎﻬﻴﻓ ﻡﻮﻘﺗ ﻲﺘﻟﺍ ﺔﻴﻟﺎﺘﻟﺍ
:ﺔﻈﺣﻼﻣ
.ﻡﺎﻈﻨﻟﺍ
ﻙﺮﺤﻣ) CD/DVD/CD-RW Drive ﺪﻳﺪﺤﺘﺑ ﻢﻗ ،ﺪﻴﻬﻤﺘﻟﺍ ﺓﺰﻬﺟﺃ ﺔﻤﺋﺎﻗ ﺮﻬﻈﺗ ﺎﻣﺪﻨﻋ 5
.< Enter> ﻰﻠﻋ ﻂﻐﺿﺍ ﻢﺛ ( CD/DVD/CD-RW ﺹﺍﺮﻗﺃ
(ﺔﻃﻮﻐﻀﻤﻟﺍ ﺹﺍﺮﻗﻷﺍ ﻙﺮﺤﻣ) CD-ROM ﻦﻣ ﺪﻴﻬﻤﺘﻟﺍ ﻞﺟﺃ ﻦﻣ ﺡﺎﺘﻔﻣ ﻱﺃ ﻰﻠﻋ ﻂﻐﺿﺍ
.ﺖﻴﺒﺜﺘﻟﺍ ﻝﺎﻤﻛﻹ ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋ ﺔﺤﺿﻮﻤﻟﺍ ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻊﺒﺗﺍﻭ
1
4
6
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ 60
.(ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍﻭ ﺢﻴﺗﺎﻔﻤﻟﺍ ﺔﺣﻮﻟ ﻞﻜﺷ ﺩﺪﺣ 3
ﻰﻟﺇ ﻝﻮﺻﻮﻠﻟ .ﻲﻠﺤﻣ ﻡﺪﺨﺘﺴﻤﻛ ﻝﻮﺧﺪﻟﺍ ﻞﻴﺠﺴﺘﺑ ﻢﻗ ،ﺓﺩﺎﻌﺘﺳﻻﺍ ﺕﺍﺭﺎﻴﺧ ﻰﻟﺇ ﻝﻮﺻﻮﻠﻟ 4
ﻢﺳﺍ) User Name ﻞﻘﺣ ﻲﻓ (ﻝﻮﺌﺴﻣ) administrator ﺐﺘﻛﺍ ،ﺮﻣﺍﻭﻷﺍ ﺔﺒﻟﺎﻄﻣ
.(ﻖﻓﺍﻮﻣ) OK ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ (ﻡﺪﺨﺘﺴﻤﻟﺍ
ﻦﻣ ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) Dell Factory Image Restore ﻕﻮﻓ ﺮﻘﻧﺍ
5
(Dell
Dell Factory Tools ﺪﻳﺪﺤﺗ ﻰﻟﺇ ﺝﺎﺘﺤﺗ ﺪﻘﻓ ،ﺎﻬﺑ ﺖﻤﻗ ﻲﺘﻟﺍ ﺔﺌﻴﻬﺘﻠﻟ ًﺎﻌﺒﺗ :ﺔﻈﺣﻼﻣ
ﺓﺩﺎﻌﺘﺳﺍ) Dell Factory Image Restore ﻢﺛ ،( Dell ﻦﻣ ﺔﻴﻠﺻﻷﺍ ﺕﺍﻭﺩﻷﺍ)
.(ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ
. Dell Factory Image Restore ـﺑ ﺔﺻﺎﺨﻟﺍ ﺐﻴﺣﺮﺘﻟﺍ ﺔﺷﺎﺷ ﺮﻬﻈﺗ
.(ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍ 6
.(ﺕﺎﻧﺎﻴﺒﻟﺍ ﻑﺬﺣ ﺪﻴﻛﺄﺗ) Confirm Data Deletion ﺔﺷﺎﺷ ﺮﻬﻈﺗ
.(ءﺎﻐﻟﺇ) Cancel ﻕﻮﻓ ﺮﻘﻧﺍ ،Factory Image Restore ﺔﻌﺑﺎﺘﻣ ﺩﺮﺗ ﻢﻟ ﺍﺫﺇ :ﺭﺎﻌﺷﺇ
ﺓﺩﺎﻌﺘﺳﺍﻭ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﺔﺌﻴﻬﺗ ﺓﺩﺎﻋﺇ ﺔﻌﺑﺎﺘﻣ ﻲﻓ ﻚﺘﺒﻏﺭ ﺪﻴﻛﺄﺘﻟ ﺭﺎﻴﺘﺧﻻﺍ ﺔﻧﺎﺧ ﻕﻮﻓ ﺮﻘﻧﺍ 7
.(ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ ،ﻊﻨﺼﻤﻟﺍ ﺕﺍﺩﺍﺪﻋﺇ ﻰﻟﺇ ﻡﺎﻈﻨﻟﺍ ﺞﻣﺍﺮﺑ
ﺪﻨﻋ ﺔﻟﺎﺳﺭ ﺮﻬﻈﺗ .ﺮﺜﻛﺃ ﻭﺃ ﻖﺋﺎﻗﺩ ﺲﻤﺧ ﺎﻬﻟﺎﻤﻜﺘﺳﺍ ﻕﺮﻐﺘﺴﻳ ﺪﻗﻭ ﺓﺩﺎﻌﺘﺳﻻﺍ ﺔﻴﻠﻤﻋ ﺃﺪﺒﺗ
.ﻊﻨﺼﻤﻟﺍ ﺕﺍﺩﺍﺪﻋﺇ ﻰﻟﺇ ﻊﻨﺼﻤﻟﺍ ﻲﻓ ﺔﺘﺒﺜﻤﻟﺍ ﺕﺎﻘﻴﺒﻄﺘﻟﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﻹ (ءﺎﻬﻧﺇ) Finish ﻕﻮﻓ ﺮﻘﻧﺍ
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ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻂﺋﺎﺳﻭ ﻡﺍﺪﺨﺘﺳﺍ
ﺃﺪﺒﺗ ﻥﺃ ﻞﺒﻗ
ﻢﺗ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺒﺑ ﺔﻠﻜﺸﻣ ﺢﻴﺤﺼﺘﻟ Windows ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ ﻲﻓ ﺮﻜﻔﺗ ﺖﻨﻛ ﺍﺫﺇ
ﺓﺩﺎﻌﺘﺳﺍ) Windows Device Driver Rollbackﺓﺍﺩﺃ ﻡﺍﺪﺨﺘﺳﺍ ًﻻﻭﺃ ﻝﻭﺎﺤﻓ ،ًﺎﺜﻳﺪﺣ ﻪﺘﻴﺒﺜﺗ
ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﻦﻣ ﻖﺑﺎﺳ ﺭﺍﺪﺻﺇ ﻰﻟﺇ ﺓﺩﻮﻌﻟﺍ" ﺮﻈﻧﺍ .( Windows ﻦﻣ ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ
ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻋﺇ) Device Driver Rollback ﻞﺤﻳ ﻢﻟ ﺍﺫﺇ .52 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﺯﺎﻬﺠﻟﺍ
ﺔﻟﺎﺣ ﻰﻟﺇ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻋﻹ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻡﺪﺨﺘﺳﺍ ،ﺔﻠﻜﺸﻤﻟﺍ (ﺯﺎﻬﺠﻟﺍ
.ﺪﻳﺪﺠﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺗ ﻢﺘﻳ ﻥﺃ ﻞﺒﻗ ﺎﻬﻴﻠﻋ ﻥﺎﻛ ﻲﺘﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ
ﻙﺮﺤﻣ ﻰﻠﻋ ﺓﺩﻮﺟﻮﻤﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻊﻴﻤﺠﻟ ﺔﻴﻃﺎﻴﺘﺣﺍ ﺦﺴﻧ ﻞﻤﻌﺑ ﻢﻗ ،ﺖﻴﺒﺜﺘﻟﺎﺑ ﻡﺎﻴﻘﻟﺍ ﻞﺒﻗ :ﺭﺎﻌﺷﺇ
ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻥﻮﻜﻳ ،ﺔﻳﺪﻴﻠﻘﺘﻟﺍ ﺔﺒﻠﺼﻟﺍ ﺹﺍﺮﻗﻷﺍ ﺕﺎﺌﻴﻬﺘﻟ ﺔﺒﺴﻨﻟﺎﺑ .ﻲﺳﺎﺳﻷﺍ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻪﻔﺸﺘﻜﻳ ﻙﺮﺤﻣ ﻝﻭﺃ ﻲﺳﺎﺳﻷﺍ
59 ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
:PC Restore ﺔﻟﺍﺯﺇ
ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﻦﻣ ( Dell ﺮﺗﻮﻴﺒﻤﻛ ﺓﺩﺎﻌﺘﺳﺍ) Dell PC Restore ﺔﻟﺍﺯﺇ ﻱﺩﺆﺗ :ﺭﺎﻌﺷﺇ
Dell PC ﺔﻟﺍﺯﺇ ﺪﻌﺑ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﻊﻣ ﻢﺋﺍﺩ ﻞﻜﺸﺑ ﺓﺪﻋﺎﺴﻤﻟﺍ PC Restore ﺓﺍﺩﺃ ﻑﺬﺣ ﻰﻟﺇ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ ﻲﻓ ﻪﻣﺍﺪﺨﺘﺳﺍ ﻦﻣ ﻦﻜﻤﺘﺗ ﻦﻟ ،Restore
ﺪﻨﻋ ﻪﺑ ﺖﻧﺎﻛ ﻲﺘﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺔﻟﺎﺣ ﻰﻟﺇ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ Dell PC Restore ﺞﻣﺎﻧﺮﺑ ﺢﻴﺘﻳ
ﻻﺄﺑ
ﺮﻴﻓﻮﺗ ﻑﺪﻬﺑ ﻮﻟﻭ ﻰﺘﺣ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻦﻣ PC Restore ﺔﻟﺍﺯﺈﺑ ﻡﻮﻘﺗ
ﺢﺼﻨُﻳ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ءﺍﺮﺷ
،ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﻦﻣ PC Restore ﺔﻟﺍﺯﺈﺑ ﺖﻤﻗ ﺍﺫﺇ .ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺔﻴﻓﺎﺿﺇ ﺔﺣﺎﺴﻣ
ﻞﻴﻐﺸﺗ ﻡﺎﻈﻧ ﺓﺩﺎﻋﺇ ﻲﻓ PC Restore ﻡﺍﺪﺨﺘﺳﺍ ﻦﻣ ًﺍﺪﺑﺃ ﻦﻜﻤﺘﺗ ﻦﻟﻭ ،ًﺎﻘﻠﻄﻣ ﻩﺩﺍﺩﺮﺘﺳﺍ ﻦﻣ ﻦﻜﻤﺘﺗ ﻦﻟ
.ﺔﻴﻠﺻﻷﺍ ﻪﺘﻟﺎﺣ ﻰﻟﺇ ﻚﻳﺪﻟ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ
.ﻲﻠﺤﻣ ﻝﻮﺌﺴﻣ ﻚﻔﺻﻮﺑ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻟﺇ ﻝﻮﺧﺪﻟﺍ ﻞﻴﺠﺴﺘﺑ ﻢﻗ
.c:\dell\utilities\DSR ﻰﻟﺇ ﻞﻘﺘﻧﺍ ،Microsoft Windows Explorer ﺞﻣﺎﻧﺮﺑ ﻲﻓ 2
.DSRIRRemv2.exe ﻒﻠﻤﻟﺍ ﻢﺳﺍ ﻰﻠﻋ ًﺎﺟﻭﺩﺰﻣ ًﺍﺮﻘﻧ ﺮﻘﻧﺍ 3
ﺐﺠﻳ ﻚﻧﺄﺑ ﺪﻴﻔﺗ ﺔﻟﺎﺳﺭ ﺮﻬﻈﺗ ،ﻲﻠﺤﻣ ﻝﻮﺌﺴﻣ ﻚﻧﺃ ﻰﻠﻋ ﻝﻮﺧﺪﻟﺍ ﻞﻴﺠﺴﺘﺑ ﻢﻘﺗ ﻢﻟ ﺍﺫﺇ
ﻝﻮﺧﺪﻟﺍ ﻞﻴﺠﺴﺘﺑ ﻢﻗ ﻢﺛ ،(ءﺎﻬﻧﺇ) Quit ﻕﻮﻓ ﺮﻘﻧﺍ .ﻝﻮﺌﺴﻣ ﻚﻧﺄﺑ ﻝﻮﺧﺪﻟﺍ ﻞﻴﺠﺴﺘﺑ ﻡﻮﻘﺗ ﻥﺃ
.ﻲﻠﺤﻣ ﻝﻮﺌﺴﻣ ﻚﻧﺃ ﻰﻠﻋ
ﺹﺮﻘﻟﺍ ﻰﻠﻋ ًﺍﺩﻮﺟﻮﻣ PC Restore ﺞﻣﺎﻧﺮﺒﺑ ﺹﺎﺨﻟﺍ ﻢﺴﻘﻟﺍ ﻦﻜﻳ ﻢﻟ ﺍﺫﺇ
Quit ﻕﻮﻓ ﺮﻘﻧﺍ .ﻢﺴﻘﻟﺍ ﻰﻠﻋ ﺭﻮﺜﻌﻟﺍ ﺭﺬﻌﺗ ﺪﻴﻔﺗ ﺔﻟﺎﺳﺭ ﺮﻬﻈﺗ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺠﻟ ﺐﻠﺼﻟﺍ
.ﻪﻓﺬﺤﻟ ﻢﺴﻗ ﺪﺟﻮﻳ ﻻ ﺔﻟﺎﺤﻟﺍ ﻩﺬﻫ ﻲﻓ ﻪﻧﻷ ،(ءﺎﻬﻧﺇ)
:ﺔﻈﺣﻼﻣ
:ﺔﻈﺣﻼﻣ
.ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﻦﻣ PC Restore ﺞﻣﺎﻧﺮﺑ ﺔﻟﺍﺯﻹ (ﻖﻓﺍﻮﻣ) OK ﻕﻮﻓ ﺮﻘﻧﺍ 4
.ﺪﻴﻛﺄﺗ ﺔﻟﺎﺳﺭ ﺭﻮﻬﻇ ﺪﻨﻋ (ﻢﻌﻧ) Ye s ﻕﻮﻓ ﺮﻘﻧﺍ 5
ﻊﻳﺯﻮﺗ ﻰﻟﺇ ًﺎﺜﻳﺪﺣ ﺓﺮﻓﻮﺘﻤﻟﺍ ﺹﺮﻘﻟﺍ ﺔﺣﺎﺴﻣ ﺔﻓﺎﺿﺇ ﻢﺘﺗﻭ PC Restore ﻢﺴﻗ ﻑﺬﺣ ﻢﺘﻳ
.ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺔﻴﻟﺎﺨﻟﺍ ﺔﺣﺎﺴﻤﻟﺍ
ﺞﻣﺎﻧﺮﺑ ﻲﻓ ((c) ﻲﻠﺤﻤﻟﺍ ﺹﺮﻘﻟﺍ) Local Disk (C) ﻰﻠﻋ ﻦﻤﻳﻷﺍ ﺱﻭﺎﻤﻟﺍ ﺭﺰﺑ ﺮﻘﻧﺍ
ﺮﻓﻮﺗ ﻦﻣ ﺪﻛﺄﺗ ﻢﺛ ،(ﺺﺋﺎﺼﺧ) Properties ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ ،Windows Explorer
Free Space ﺔﻤﻴﻗ ﺓﺩﺎﻳﺯ ﻝﻼﺧ ﻦﻣ ﺎﻬﻴﻠﻋ ﻑﺮﻌﺘﻟﺍ ﻢﺘﻳ ﻲﺘﻟﺍﻭ ﺔﻴﻓﺎﺿﻹﺍ ﺔﻴﻟﺎﺨﻟﺍ ﺔﺣﺎﺴﻤﻟﺍ
.(ﺔﻴﻟﺎﺨﻟﺍ ﺔﺣﺎﺴﻤﻟﺍ)
PC ﺔﻟﺍﺯﺇ) PC Restore Removal ﺭﺎﻃﺇ ﻕﻼﻏﻹ (ءﺎﻬﻧﺇ) Finish ﻕﻮﻓ ﺮﻘﻧﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﺇﻭ (Restore
Windows Vista ﻲﻓ Dell Factory Image Restore ﺞﻣﺎﻧﺮﺑ
ﻝﻮﺻﻮﻠﻟ ﺕﺍﺮﻣ ﺓﺪﻋ < F8> ﻰﻠﻋ ﻂﻐﺿﺍ ،Dell ﺭﺎﻌﺷ ﺭﻮﻬﻇ ﺪﻨﻋ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺘﺑ ﻢﻗ
.( Vista ﻡﺎﻈﻨﺑ ﺔﻣﺪﻘﺘﻤﻟﺍ ﺪﻴﻬﻤﺘﻟﺍ ﺕﺍﺭﺎﻴﺧ) Vista Advanced Boot Options ﺭﺎﻃﺇ ﻰﻟﺇ
1
6
7
1
.(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺡﻼﺻﺇ) Repair Your Computer ﺩﺪﺣ 2
.(ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﺕﺍﺭﺎﻴﺧ) System Recovery Options ﺭﺎﻃﻹﺍ ﺮﻬﻈﻳ
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ 58
Del l Factory Image Restore ﻭﺃ Dell PC Restore (Windows XP) ﻡﺪﺨﺘﺳﺍ
ﺓﺩﺎﻌﺘﺳﺍ ﻰﻟﺇ ﺕﺍﺭﺎﻴﺨﻟﺍ ﻩﺬﻫ ﻱﺩﺆﺗ .ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﻻ ﺮﻴﺧﺃ ﻞﺤﻛ (Windows Vista)
ﺕﺎﻔﻠﻣ ﻭﺃ ﺞﻣﺍﺮﺑ ﺔﻳﺃ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ءﺍﺮﺷ ﺪﻨﻋ ﺎﻬﻴﻠﻋ ﻥﺎﻛ ﻲﺘﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺔﻟﺎﺣ ﻰﻟﺇ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
ﻰﻠﻋ ﻦﻣ ﻢﺋﺍﺩ ﻞﻜﺸﺑ ﺎﻬﻓﺬﺣ ﻢﺘﻳ - ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻚﻟﺫ ﻲﻓ ﺎﻤﺑ - ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻡﻼﺘﺳﺍ ﺬﻨﻣ ﺎﻬﺘﻓﺎﺿﺇ ﺖﻤﺗ
ﻲﻧﻭﺮﺘﻜﻟﻹﺍ ﺪﻳﺮﺒﻟﺍ ﻞﺋﺎﺳﺭﻭ ﺕﺎﻧﺎﻴﺒﻟﺍ ﻝﻭﺍﺪﺟﻭ ﺕﺍﺪﻨﺘﺴﻤﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻦﻤﻀﺘﺗ .ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
ﻞﺒﻗ ﺕﺎﻧﺎﻴﺒﻟﺍ ﻞﻜﻟ ﺔﻴﻃﺎﻴﺘﺣﺍ ﺦﺴﻧ ﻞﻤﻌﺑ ﻢﻗ .ﻚﻟﺫ ﺮﻴﻏﻭ ﻰﻘﻴﺳﻮﻤﻟﺍ ﺕﺎﻔﻠﻣﻭ ﺔﻴﻤﻗﺮﻟﺍ ﺭﻮﺼﻟﺍﻭ
.ﻦﻜﻣﺃ ﺍﺫﺇ Factory Image Restore ﻭﺃ PC Restore ﻡﺍﺪﺨﺘﺳﺍ
Windows XP: Dell PC Restore
:(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) PC Restore ﻡﺍﺪﺨﺘﺳﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺘﺑ ﻢﻗ
.ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋﺃ ﻲﻓ www.dell.com ﻕﺭﺯﺃ ﻂﻳﺮﺷ ﺮﻬﻈﻳ ،ﻞﻴﻐﺸﺘﻟﺍ ءﺪﺑ ﺔﻴﻠﻤﻋ ءﺎﻨﺛﺃ
.ﺭﻮﻔﻟﺍ ﻰﻠﻋ <Ctrl><F11> ﻂﻐﺿﺍ ،ﻕﺭﺯﻷﺍ ﻂﻳﺮﺸﻟﺍ ﺍﺬﻫ ﺔﻳﺅﺭ ﺪﻨﻋ 2
ءﺪﺑ ﺔﻴﻠﻤﻋ ﻲﻬﻨﻳ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻙﺮﺗﺍ ,ﺐﺳﺎﻨﻤﻟﺍ ﺖﻗﻮﻟﺍ ﻲﻓ <Ctrl><F11> ﻂﻐﻀﺑ ﻢﻘﺗ ﻢﻟ ﺍﺫﺇ
.ﻯﺮﺧﺃ ﺓﺮﻣ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺪﻋﺃ ﻢﺛ ،ﻞﻴﻐﺸﺘﻟﺍ
ﺓﺩﺎﻋﺇ) Reboot ﻕﻮﻓ ﺮﻘﻧﺍ ،PC Restore ﻡﺍﺪﺨﺘﺳﺎﺑ ﺔﻌﺑﺎﺘﻤﻟﺍ ﻲﻓ ﺐﻏﺮﺗ ﻢﻟ ﺍﺫﺇ :ﺭﺎﻌﺷﺇ
.(ﺪﻴﻬﻤﺗ
.(ﺪﻴﻛﺄﺗ) Confirm ﻕﻮﻓﻭ (ﺓﺩﺎﻌﺘﺳﺍ) Restore ﻕﻮﻓ ﺮﻘﻧﺍ 3
.ﻞﻤﺘﻜﺘﻟ ﻖﺋﺎﻗﺩ 10ﻭ 6 ﻦﻴﺑ ﺎﻣ ﺓﺩﺎﻌﺘﺳﻻﺍ ﺔﻴﻠﻤﻋ ﻕﺮﻐﺘﺴﺗ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﻹ (ءﺎﻬﻧﺇ) Finish ﺮﻘﻧﺍ ،ﻚﺘﺒﻟﺎﻄﻣ ﺪﻨﻋ 4
ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻙﺮﺗﺍﻭ (ءﺎﻬﻧﺇ) Finish ﺮﻘﻧﺍ .ًﺎﻳﻭﺪﻳ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﻑﺎﻘﻳﺈﺑ ﻢﻘﺗ ﻻ :ﺔﻈﺣﻼﻣ
.ﻞﻣﺎﻜﻟﺎﺑ ﺪﻴﻬﻤﺘﻟﺍ ﺓﺩﺎﻋﺇ ﺔﻴﻠﻤﻋ ﻰﻟﻮﺘﻳ
.(ﻢﻌﻧ) Ye s ﻕﻮﻓ ﺮﻘﻧﺍ ،ﻚﺘﺒﻟﺎﻄﻣ ﺪﻨﻋ 5
ﻞﻴﻐﺸﺘﻟﺍ ﺔﻟﺎﺣ ﻰﻟﺇ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﺖﻤﺗ ﺪﻗ ﻪﻧﻷ ًﺍﺮﻈﻧ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﺇ ﻢﺘﺗ
ﺔﺷﺎﺸﻟﺍ ﺲﻔﻧ ﻲﻫ ،ﻡﺪﺨﺘﺴﻤﻠﻟ ﺺﻴﺧﺮﺘﻟﺍ ﺔﻴﻗﺎﻔﺗﺍ ﻞﺜﻣ ،ﺮﻬﻈﺗ ﻲﺘﻟﺍ ﺕﺎﺷﺎﺸﻟﺍ ﻥﺈﻓ ،ﻪﻟ ﺔﻴﻠﺻﻷﺍ
.ﺓﺮﻣ ﻝﻭﻷ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺪﻨﻋ ﺕﺮﻬﻇ ﻲﺘﻟﺍ
.(ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍ
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﺇ ﻢﺘﺗﻭ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﺔﺷﺎﺷ ﺮﻬﻈﺗ
1
6
.(ﻖﻓﺍﻮﻣ) OK ﻕﻮﻓ ﺮﻘﻧﺍ ،ﻞﻴﻐﺸﺘﻟﺍ ﺓﺩﺎﻋﺈﺑ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻡﻮﻘﻳ ﻥﺃ ﺪﻌﺑ
57 ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
7
:
Windows XP
Accessories (ﺞﻣﺍﺮﺒﻟﺍ ﻞﻛ) All Programs (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore (ﻡﺎﻈﻨﻟﺍ ﺕﺍﻭﺩﺃ) System Tools (ﺕﺎﻘﺤﻠﻤﻟﺍ)
ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ (ﺓﺩﺎﻌﺘﺳﺍ ﺮﺧﺁ ﻦﻋ ﻊﺟﺍﺮﺘﻟﺍ) Undo my last restoration ﻕﻮﻓ ﺮﻘﻧﺍ 2
.(ﻲﻟﺎﺘﻟﺍ) Next
:
Windows Vista
. (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ 1
ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﺐﺘﻛﺍ ،(ﺚﺤﺒﻟﺍ ءﺪﺑ) Start Search ﻊﺑﺮﻣ ﻲﻓ 2
.< Enter> ﻰﻠﻋ ﻂﻐﺿﺍﻭ (ﻡﺎﻈﻨﻟﺍ
ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ (ﺓﺩﺎﻌﺘﺳﺍ ﺮﺧﺁ ﻦﻋ ﻊﺟﺍﺮﺘﻟﺍ) Undo my last restoration ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻲﻟﺎﺘﻟﺍ) Next
ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﻦﻴﻜﻤﺗ
ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻞﻴﻄﻌﺘﺑ Windows Vista ﻡﺎﻈﻧ ﻞﻤﻌﻳ ﻻ :ﺔﻈﺣﻼﻣ
ﻡﺎﻈﻧ ﻰﻠﻋ ﻩﺎﻧﺩﺃ ﺕﺍﻮﻄﺨﻟﺍ ﻖﺒﻄﻨﺗ ؛ﺍﺬﻟﻭ .ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺔﺣﺎﺘﻤﻟﺍ ﺔﺣﺎﺴﻤﻟﺍ ﺽﺎﻔﺨﻧﺍ ؛(ﻡﺎﻈﻨﻟﺍ
.ﻂﻘﻓ Windows XP
ﻰﻠﻋ ﺖﻳﺎﺑ ﺎﺠﻴﻣ 200 ﻦﻋ ﻞﻘﺗ ﺔﻴﻟﺎﺧ ﺔﺣﺎﺴﻣ ﺮﻓﺍﻮﺗ ﻊﻣ Windows XP ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺈﺑ ﺖﻤﻗ ﺍﺫﺇ
.ًﺎﻴﺋﺎﻘﻠﺗ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻞﻴﻄﻌﺗ ﻢﺘﻴﺴﻓ ،ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
:(ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻦﻴﻜﻤﺗ ﻢﺗ ﺍﺫﺇ ﺎﻣ ﺔﻓﺮﻌﻤﻟ
Performance (ﻢﻜﺤﺘﻟﺍ ﺔﺣﻮﻟ) Control Panel (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻡﺎﻈﻨﻟﺍ) System (ﺔﻧﺎﻴﺼﻟﺍﻭ ءﺍﺩﻷﺍ) and Maintenance
1
3
1
ﺪﻳﺪﺤﺗ ءﺎﻐﻟﺇ ﻦﻣ ﺪﻛﺄﺗﻭ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﺐﻳﻮﺒﺘﻟﺍ ﺔﻣﻼﻋ ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﻞﻴﻐﺸﺗ ﻑﺎﻘﻳﺇ) Turn off System Restore
Dell Factory Image Restoreﻭ Dell™ PC Restore ﻡﺍﺪﺨﺘﺳﺍ
ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺓﺩﻮﺟﻮﻤﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺔﻓﺎﻛ ﻑﺬﺤﺑ Dell PC Restore ﺞﻣﺎﻧﺮﺑ ﻡﻮﻘﻳ :ﺭﺎﻌﺷﺇ
ﺦﺴﻧ ءﺍﺮﺟﺈﺑ ﻢﻗ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻡﻼﺘﺳﺍ ﺪﻌﺑ ﺔﺘﺒﺜﻣ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ﻭﺃ ﺕﺎﻘﻴﺒﻄﺗ ﺞﻣﺍﺮﺑ ﺔﻳﺃ ﺔﻟﺍﺯﺇﻭ ﻢﺋﺍﺩ ﻞﻜﺸﺑ
Dell Factory Image ﻡﺪﺨﺘﺴﺗ ﻻ .ﻦﻜﻣﺃ ﻥﺇ ،ﺕﺍﺭﺎﻴﺨﻟﺍ ﻩﺬﻫ ﻡﺍﺪﺨﺘﺳﺍ ﻞﺒﻗ ﺕﺎﻧﺎﻴﺒﻠﻟ ﻲﻃﺎﻴﺘﺣﺍ
.ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺔﻠﻜﺸﻣ ﻞﺣ ﻰﻟﺇ System Restore ﺩﺆﻳ ﻢﻟ ﺍﺫﺇ ﻻﺇ Restore
Dell Factory Imageﻭ Symantec ﻦﻣ Dell PC Restore ﻥﻮﻜﻳ ﻻ ﺪﻗ :ﺔﻈﺣﻼﻣ
.ﺔﻨﻴﻌﻣ ﺮﺗﻮﻴﺒﻤﻛ ﺓﺰﻬﺟﺃ ﻭﺃ ﻥﺍﺪﻠﺒﻟﺍ ﺾﻌﺑ ﻲﻓ ﻦﻴﺣﺎﺘﻣ Restore
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ 56
2
ﺭﺎﻴﺧ ﺐﻗﺍﺮﻳ ﻻ .ﻢﻈﺘﻨﻣ ﻞﻜﺸﺑ ﻚﺑ ﺔﺻﺎﺨﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻦﻣ ﺔﻴﻃﺎﻴﺘﺣﺍ ﺦﺴﻧ ﻞﻤﻌﺑ ﻢﻗ :ﺭﺎﻌﺷﺇ
.ﺎﻫﺩﺮﺘﺴﻳ ﻻﻭ ﻚﺑ ﺔﺻﺎﺨﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore
ﻲﻓ ﻲﺿﺍﺮﺘﻓﻻﺍ ﺽﺮﻌﻠﻟ ﺪﻨﺘﺴﻤﻟﺍ ﺍﺬﻫ ﻲﻓ ﺓﺭﻮﻛﺬﻤﻟﺍ ﺕﺍءﺍﺮﺟﻹﺍ ﺔﺑﺎﺘﻛ ﺖﻤﺗ
ﺽﺮﻋ ﻰﻠﻋ Dell™ ﺮﺗﻮﻴﺒﻤﻛ ﻂﺒﻀﺑ ﺖﻤﻗ ﺍﺫﺇ ﻖﺒﻄﻨﺗ ﻻ ﺪﻗ ﻚﻟﺬﻟ ،Windows
.(ﻲﻜﻴﺳﻼﻜﻟﺍ Windows) Windows Classic
Windows) Windows Classic ﺽﺮﻋ ﻰﻠﻋ Dell™ ﺮﺗﻮﻴﺒﻤﻛ ﻂﺒﻀﺑ ﻢﻗ :ﺔﻈﺣﻼﻣ
ﺔﺣﻮﺘﻔﻣ ﺕﺎﻔﻠﻣ ﺔﻳﺃ ﻕﻼﻏﺇﻭ ﻆﻔﺤﺑ ﻢﻗ ،ﺔﻘﺑﺎﺳ ﻞﻴﻐﺸﺗ ﺔﻟﺎﺣ ﻰﻟﺇ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﻞﺒﻗ :ﺭﺎﻌﺷﺇ
ﺔﻴﻠﻤﻋ ﻞﻤﺘﻜﺗ ﻰﺘﺣ ﺞﻣﺍﺮﺑ ﻭﺃ ﺕﺎﻔﻠﻣ ﺔﻳﺃ ﻑﺬﺣ ﻭﺃ ﺢﺘﻓ ﻭﺃ ﺮﻴﻴﻐﺘﺑ ﻢﻘﺗ ﻻ .ﺔﺣﻮﺘﻔﻣ ﺞﻣﺍﺮﺑ ﺔﻳﺃ ءﺎﻬﻧﺇﻭ
:ﺔﻈﺣﻼﻣ
(ﻲﻜﻴﺳﻼﻜﻟﺍ
ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ءﺪﺑ
:
Windows XP
.ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ
Accessories (ﺞﻣﺍﺮﺒﻟﺍ ﻞﻛ) All Programs (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ
1
.(ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore (ﻡﺎﻈﻨﻟﺍ ﺕﺍﻭﺩﺃ) System Tools(ﺕﺎﻘﺤﻠﻤﻟﺍ)
ﻰﻟﺇ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) Restore my computer to an earlier time ﻕﻮﻓ ﺮﻘﻧﺍ 2
.(ﺓﺩﺎﻌﺘﺳﺍ ﺔﻄﻘﻧ ءﺎﺸﻧﺇ) Create a restore point ﻭﺃ (ﻖﺑﺎﺳ ﺖﻗﻭ
.ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋ ﺮﻬﻈﺗ ﻲﺘﻟﺍ ﺕﺎﺒﻟﺎﻄﻤﻟﺍ ﻲﻗﺎﺑ ﻊﺒﺗﺍﻭ (ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍ
:
Windows Vista
3
. (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ 1
ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﺐﺘﻛﺍ ،(ﺚﺤﺒﻟﺍ ءﺪﺑ) Start Search ﻊﺑﺮﻣ ﻲﻓ 2
.< Enter> ﻰﻠﻋ ﻂﻐﺿﺍﻭ (ﻡﺎﻈﻨﻟﺍ
.(ﻡﺪﺨﺘﺴﻤﻟﺍ ﺏﺎﺴﺤﺑ ﻢﻜﺤﺘﻟﺍ) User Account Control ﺭﺎﻃﺇ ﺮﻬﻈﻳ ﺪﻗ :ﺔﻈﺣﻼﻣ
ﺔﻌﺑﺎﺘﻤﻠﻟ ﻝﻮﺌﺴﻤﻟﺎﺑ ﻞﺼﺗﺍ ﻭﺃ (ﺔﻌﺑﺎﺘﻣ) Continue ﺮﻘﻧﺍ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﻝﻮﺌﺴﻣ ﺖﻨﻛ ﺍﺫﺇ
.ﺏﻮﻠﻄﻤﻟﺍ ءﺍﺮﺟﻹﺍ ﻰﻟﺇ
.ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋ ﺔﻴﻘﺒﺘﻤﻟﺍ ﺮﻣﺍﻭﻷﺍ ﻊﺒﺗﺍﻭ (ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ ﺮﻘﻧﺍ 3
.ﻡﺎﻈﻨﻠﻟ ﺓﺩﺎﻌﺘﺳﺍ ﺔﻴﻠﻤﻋ ﺮﺧﺁ ﻦﻋ ﻊﺟﺍﺮﺘﻟﺍ ﻚﻨﻜﻤﻴﻓ ،ﺔﻠﻜﺸﻤﻟﺍ ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﻞﺤﺗ ﻢﻟ ﺍﺫﺇ
ﻡﺎﻈﻨﻠﻟ ﺓﺩﺎﻌﺘﺳﺍ ﺮﺧﺁ ﻦﻋ ﻊﺟﺍﺮﺘﻟﺍ
ﺔﻳﺃ ءﺎﻬﻧﺇﻭ ﺔﺣﻮﺘﻔﻤﻟﺍ ﺕﺎﻔﻠﻤﻟﺍ ﻊﻴﻤﺟ ﻕﻼﻏﺇﻭ ﻆﻔﺤﺑ ﻢﻗ ،ﻡﺎﻈﻨﻠﻟ ﺓﺩﺎﻌﺘﺳﺍ ﺮﺧﺁ ﻦﻋ ﻊﺟﺍﺮﺘﻟﺍ ﻞﺒﻗ :ﺭﺎﻌﺷﺇ
.ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ ﺔﻴﻠﻤﻋ ﻞﻤﺘﻜﺗ ﻰﺘﺣ ﺞﻣﺍﺮﺑ ﻭﺃ ﺕﺎﻔﻠﻣ ﺔﻳﺃ ﻑﺬﺣ ﻭﺃ ﺢﺘﻓ ﻭﺃ ﺮﻴﻴﻐﺘﺑ ﻢﻘﺗ ﻻ .ﺔﺣﻮﺘﻔﻣ ﺞﻣﺍﺮﺑ
55 ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
ﻞﻴﺒﺳ ﻰﻠﻋ) ﻪﻟ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺘﺑ ﻡﻮﻘﺗ ﻱﺬﻟﺍ ﺯﺎﻬﺠﻟﺍ ﻉﻮﻧ ﻕﻮﻓ ًﺎﺟﻭﺩﺰﻣ ًﺍﺮﻘﻧ ﺮﻘﻧﺍ 3
.((ﻮﻳﺪﻴﻓ) Video ﻭﺃ (ﺕﻮﺻ) Audio ،ﻝﺎﺜﻤﻟﺍ
.ﻪﻟ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺘﺑ ﻡﻮﻘﺗ ﻱﺬﻟﺍ ﺯﺎﻬﺠﻟﺍ ﻢﺳﺍ ﻕﻮﻓ ًﺎﺟﻭﺩﺰﻣ ًﺍﺮﻘﻧ ﺮﻘﻧﺍ
ﺚﻳﺪﺤﺗ) Update Driver (ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ) Driver ﺐﻳﻮﺒﺘﻟﺍ ﺔﻣﻼﻋ ﻕﻮﻓ ﺮﻘﻧﺍ 5
Browse my computer for driver software (ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ
.(ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻦﻋ ًﺎﺜﺤﺑ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺽﺍﺮﻌﺘﺳﺍ)
ﺞﻣﺎﻧﺮﺑ ﺕﺎﻔﻠﻣ ﺦﺴﻨﺑ ﺖﻤﻗ ﻱﺬﻟﺍ ﻥﺎﻜﻤﻟﺍ ﻰﻟﺇ ﺽﺮﻌﺘﺳﺍﻭ (ﺽﺍﺮﻌﺘﺳﺍ) Browse ﻕﻮﻓ ﺮﻘﻧﺍ
.ًﺎﻘﺒﺴﻣ ﻪﻴﻓ ﻞﻴﻐﺸﺘﻟﺍ
OK ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﻢﺳﺍ ﻕﻮﻓ ﺮﻘﻧﺍ ،ﺐﺳﺎﻨﻤﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﻢﺳﺍ ﺭﻮﻬﻇ ﺪﻨﻋ
.(ﻲﻟﺎﺘﻟﺍ) Next (ﻖﻓﺍﻮﻣ)
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺪﻋﺃﻭ (ءﺎﻬﻧﺇ) Finish ﻕﻮﻓ ﺮﻘﻧﺍ
ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ
:ﺔﻴﻟﺎﺘﻟﺍ ﻕﺮﻄﻟﺎﺑ ﻚﻳﺪﻟ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ ﻚﻨﻜﻤﻳ
Microsoft ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ) Microsoft Windows System Restore ﺓﺍﺩﺃ ﺪﻴﻌﺗ
ﻡﺪﺨﺘﺳﺍ .ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻰﻠﻋ ﺮﻴﺛﺄﺘﻟﺍ ﻥﻭﺩ ﺔﻘﺑﺎﺳ ﻞﻴﻐﺸﺗ ﺔﻟﺎﺣ ﻰﻟﺇ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ (Windows
ﻰﻠﻋ ﻅﺎﻔﺤﻟﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﻻ ﻝﻭﺃ ﻞﺤﻛ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore
.ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ
Dell ﻭ (Windows XP ﻞﻴﻐﺸﺗ ﻡﺎﻈﻨﻟ ﺡﺎﺘﻤﻟﺍ) Symantec ﻦﻣ Dell PC Restore
ﺓﺩﺎﻋﺈﺑ ﻡﻮﻘﻳ (Windows Vista ﻞﻴﻐﺸﺗ ﻡﺎﻈﻨﺑ ﺡﺎﺘﻤﻟﺍ) Factory Image Restore
ﻡﻮﻘﻳ ﺎﻤﻫﻼﻛ .ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ءﺍﺮﺷ ﺪﻨﻋ ﻪﻴﻠﻋ ﻥﺎﻛ ﻱﺬﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﻊﺿﻭ ﻰﻟﺇ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ
ﺎﻬﺘﻴﺒﺜﺗ ﻢﺗ ﺞﻣﺍﺮﺑ ﺔﻳﺃ ﺔﻟﺍﺯﺇﻭ ﻢﺋﺍﺩ ﻞﻜﺸﺑ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺓﺩﻮﺟﻮﻤﻟﺍ ﺕﺎﻧﺎﻴﺒﻟﺍ ﺔﻓﺎﻛ ﻑﺬﺤﺑ
ﻱﺩﺆﻳ ﻢﻟ ﺍﺫﺇ ﻻﺇ Dell Factory Image Restore ﻡﺪﺨﺘﺴﺗ ﻻ .ﺮﺗﻮﻴﺒﻤﻜﻠﻟ ﻚﻣﻼﺘﺳﺍ ﺪﻌﺑ
.ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺔﻠﻜﺸﻣ ﻞﺣ ﻰﻟﺇ System Restore
ﺓﺩﺎﻌﺘﺳﻻ ﻪﻣﺍﺪﺨﺘﺳﺍ ﻚﻨﻜﻤﻳ ،ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻊﻣ
ﻊﻴﻤﺟ ﻑﺬﺤﺑ ًﺎﻀﻳﺃ ﻡﻮﻘﻳ
System Restore ﻰﻠﻋ ﺭﺬﻌﺗ ﺍﺫﺇ
ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻨﻟ
ﻻﺇ
ﻁﻮﻐﻀﻤﻟﺍ ﺹﺮﻘﻟﺍ ﻡﺍﺪﺨﺘﺳﺍ ﻦﻜﻟﻭ .ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ
ﺹﺮﻘﻟﺍ ﻡﺪﺨﺘﺴﺗ ﻻ .ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻠﻋ ﺕﺎﻧﺎﻴﺒﻟﺍ
.ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺔﻠﻜﺸﻣ ﻞﺣ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ)
ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ
ﺹﺮﻗ ﺖﻴﻘﻠﺗ ﺍﺫﺇ
4
6
7
8
ﻲﻓ ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) Microsoft Windows System Restore ﻡﺍﺪﺨﺘﺳﺍ
(Microsoft Windows
ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻉﺎﺟﺭﺇ ﻚﻟ ﺢﻴﺘﻴﻟ (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﺭﺎﻴﺧ Windows ﻞﻴﻐﺸﺗ ﻢﻈﻧ ﺮﻓﻮﺗ
ﻭﺃ ﺓﺰﻬﺟﻷﺍ ﻲﻓ ﺕﺍﺮﻴﻴﻐﺘﻟﺍ ﺖﻧﺎﻛ ﺍﺫﺇ ﻚﻟﺫﻭ (ﺕﺎﻧﺎﻴﺒﻟﺍ ﺕﺎﻔﻠﻣ ﻰﻠﻋ ﺮﻴﺛﺄﺘﻟﺍ ﻥﻭﺩ) ﻰﻟﻭﻷﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺔﻟﺎﺤﻟ
ﻪﻧﺄﺑ ًﺎﻤﻠﻋ .ﻞﻴﻐﺸﺘﻠﻟ ﺔﺑﻮﻏﺮﻣ ﺮﻴﻏ ﺔﻟﺎﺣ ﻲﻓ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺖﻛﺮﺗ ﺪﻗ ﻡﺎﻈﻨﻟﺍ ﺕﺍﺩﺍﺪﻋﺇ ﻦﻣ ﺎﻫﺮﻴﻏ ﻭﺃ ﺞﻣﺍﺮﺒﻟﺍ
.ﺔﻴﺻﺎﺨﻟﺍ ﻩﺬﻫ ﺔﻄﺳﺍﻮﺑ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻰﻠﻋ ﺎﻫﺅﺮﺟﺇ ﻢﺘﻳ ﺕﺍﺮﻴﻴﻐﺗ ﺔﻳﺃ ﻲﻓ ﻉﻮﺟﺮﻟﺍ ﻦﻜﻤﻳ
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ 54
Drivers
ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities ﺞﻣﺎﻧﺮﺑ ﺃﺪﺒﻳ ﺕﻻﺎﺤﻟﺍ ﻢﻈﻌﻣ ﻲﻓ :ﺔﻈﺣﻼﻣ
ﻞﻴﻟﺩ ﺮﻘﻧﺍﻭ ،Windows Explorer ﺃﺪﺑﺍ ،ﻪﻠﻴﻐﺸﺗ ﺃﺪﺒﻳ ﻢﻟ ﺍﺫﺈﻓ .ًﺎﻴﺋﺎﻘﻠﺗ (ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ
ًﺎﺟﻭﺩﺰﻣ ًﺍﺮﻘﻧ ﺮﻘﻧﺍ ﻢﺛ ،ﻁﻮﻐﻀﻤﻟﺍ ﺹﺮﻘﻟﺍ ﺕﺎﻳﻮﺘﺤﻣ ﺽﺮﻌﻟ ﺔﻃﻮﻐﻀﻤﻟﺍ ﺹﺍﺮﻗﻷﺍ ﻙﺮﺤﻣ
ﻂﺋﺎﺳﻭ ﺖﻴﺒﺜﺗ ﺞﻣﺎﻧﺮﺑ ﻞﻴﻐﺸﺗ ءﺪﺑ ﺪﻨﻋ ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋ ﺮﻬﻈﺗ ﻲﺘﻟﺍ ﺕﺎﺒﻟﺎﻄﻤﻟﺍ ﻊﺒﺗﺍ 2
.(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
.autorcd.exe ﻒﻠﻣ ﻰﻠﻋ
and Utilities
ﺞﻟﺎﻌﻣ ﻝﺎﻤﻜﺘﺳﺍ ﻢﺗ) InstallShield Wizard Complete ﺭﺎﻃﺇ ﺭﻮﻬﻇ ﺪﻨﻋ 3
ﻞﻴﻐﺸﺘﻟﺍ
ﺞﻣﺍﺮﺑ) Drivers and Utilities
ﻂﺋﺎﺳﻭ ﺝﺍﺮﺧﺈﺑ ﻢﻗ ،( InstallShield
.ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻴﻐﺸﺗ ﺓﺩﺎﻋﻹ (ءﺎﻬﻧﺇ) Finish ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ (ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ
ﺪﻨﻋ ،(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ
ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities
ﻂﺋﺎﺳﻭ ﻝﺎﺧﺩﺇ ﺪﻋﺃ 4
. Windows ﺐﺘﻜﻣ ﺢﻄﺳ ﺭﻮﻬﻇ
ﺮﻘﻧﺍ ،( Dell ﻡﺎﻈﻧ ﻚﻟﺎﻤﺑ ﺐﻴﺣﺮﺘﻟﺍ) Welcome Dell System Owner ﺔﺷﺎﺷ ﻦﻣ
5
.(ﻲﻟﺎﺘﻟﺍ) Next ﻕﻮﻓ
(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities ﺞﻣﺎﻧﺮﺑ ﺽﺮﻌﻳ :ﺔﻈﺣﻼﻣ
ﺓﺰﻬﺟﺃ ﺐﻴﻛﺮﺘﺑ ﺖﻤﻗ ﺍﺫﺇ .ﻂﻘﻓ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻲﻓ ﺔﺘﺒﺜﻣ ﺩﺮﺗ ﻲﺘﻟﺍ ﺓﺰﻬﺟﻷﺎﺑ ﺔﺻﺎﺨﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ
ﻢﻘﻓ ،ﻩﺬﻫ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﺮﻬﻈﺗ ﻢﻟ ﺍﺫﺇ .ﺓﺪﻳﺪﺠﻟﺍ ﺓﺰﻬﺟﻷﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ﺮﻬﻈﺗ ﻻ ﺪﻘﻓ ،ﺔﻴﻓﺎﺿﺇ
ﻝﻮﺼﺤﻠﻟ .(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities ﺞﻣﺎﻧﺮﺑ ءﺎﻬﻧﺈﺑ
.ﺯﺎﻬﺠﻟﺍ ﻊﻣ ﺩﺮﺗ ﻲﺘﻟﺍ ﻖﺋﺎﺛﻮﻟﺍ ﺮﻈﻧﺍ ،ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻣ ﻰﻠﻋ
ﺓﺩﻮﺟﻮﻤﻟﺍ ﺓﺰﻬﺟﻷﺍ ﻑﺎﺸﺘﻛﺎﺑ ﻡﻮﻘﺗ (ﺩﺭﺍﻮﻤﻟﺍ) Resource ﻂﺋﺎﺳﻭ ﻥﺄﺑ ﺪﻴﻔﺗ ﺔﻟﺎﺳﺭ ﺮﻬﻈﺗ
.ﻚﻳﺪﻟ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻰﻠﻋ
My Drivers—The ﺭﺎﻃﻹﺍ ﻲﻓ ًﺎﻴﺋﺎﻘﻠﺗ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺎﻬﻣﺪﺨﺘﺴﻳ ﻲﺘﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﺮﻬﻈﺗ
ﺞﻣﺍﺮﺑ) ResourceCD has identified these components in your system
.(ﻚﺑ ﺹﺎﺨﻟﺍ ﻡﺎﻈﻨﻟﺍ ﻲﻓ ﺕﺎﻧﻮﻜﻤﻟﺍ ﻩﺬﻫ ﻰﻠﻋ ResourceCD ﻑﺮﻌﺗ -ﻲﺑ ﺔﺻﺎﺨﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ
.ﺔﺷﺎﺸﻟﺍ ﻰﻠﻋ ﺔﺤﺿﻮﻤﻟﺍ ﺕﺎﻤﻴﻠﻌﺘﻟﺍ ﻊﺒﺗﺍﻭ ﻪﺘﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ ﺪﻳﺮﺗ ﻱﺬﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﻕﻮﻓ ﺮﻘﻧﺍ 6
ﻡﺎﻈﻧ ﻦﻣ ﺎًﺑﻮﻠﻄﻣ ﺲﻴﻟ ﺍﺬﻫ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﻥﺃ ﻲﻨﻌﻳ ﺍﺬﻬﻓ ،ﻦﻴﻌﻣ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﺝﺍﺭﺩﺇ ﻢﺘﻳ ﻢﻟ ﺍﺫﺇ
.ﻚﻳﺪﻟ ﻞﻴﻐﺸﺘﻟﺍ
ًﺎﻳﻭﺪﻳ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
:ﻖﺑﺎﺴﻟﺍ ﻢﺴﻘﻟﺍ ﻲﻓ ﺢﺿﻮﻣ ﻮﻫ ﺎﻤﻛ ،ﻚﻳﺪﻟ ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻰﻟﺇ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺕﺎﻔﻠﻣ ﺝﺍﺮﺨﺘﺳﺍ ﺪﻌﺑ
ﺱﻭﺎﻤﻟﺍ ﺭﺰﺑ ﺮﻘﻧﺍ ﻢﺛ ،Windows Vista ﻡﺎﻈﻧ ﻲﻓ (ﺃﺪﺑﺍ) Start ﺭﺯ ﻕﻮﻓ ﺮﻘﻧﺍ 1
.(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ) Computer ﻕﻮﻓ ﻦﻤﻳﻷﺍ
.(ﺓﺰﻬﺟﻷﺍ ﺓﺭﺍﺩﺇ) Device Manager (ﺺﺋﺎﺼﺧ) Properties ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻡﺪﺨﺘﺴﻤﻟﺍ ﺏﺎﺴﺤﺑ ﻢﻜﺤﺘﻟﺍ) User Account Control ﺭﺎﻃﺇ ﺮﻬﻈﻳ ﺪﻗ :ﺔﻈﺣﻼﻣ
ﻞﺼﺗﺍ ﻭﺃ (ﺔﻌﺑﺎﺘﻣ) Continue ﻕﻮﻓ ﺮﻘﻧﺎﻓ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻦﻋ ًﻻﻭﺆﺴﻣ ﺖﻨﻛ ﺍﺫﺇ
.(ﺓﺰﻬﺟﻷﺍ ﺓﺭﺍﺩﺇ) Device Manager ﻰﻟﺇ ﻝﻮﺧﺪﻠﻟ ﻚﺑ ﺹﺎﺨﻟﺍ ﻝﻭﺆﺴﻤﻟﺎﺑ
53 ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
2
ﺯﺎﻬﺠﻟﺍ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ ﻦﻣ ﻖﺑﺎﺳ ﺭﺍﺪﺻﺇ ﻰﻟﺇ ﺓﺩﻮﻌﻟﺍ
:Windows XP
Properties (ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ) My Computer (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ 1
.(ﺓﺰﻬﺟﻷﺍ ﺮﻳﺪﻣ) Device Manager (ﺓﺰﻬﺟﻷﺍ) Hardware (ﺺﺋﺎﺼﺨﻟﺍ)
ﻕﻮﻓ ﺮﻘﻧﺍﻭ ﻪﻟ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺗ ﻢﺗ ﻱﺬﻟﺍ ﺯﺎﻬﺠﻟﺍ ﻕﻮﻓ ﻦﻤﻳﻷﺍ ﺱﻭﺎﻤﻟﺍ ﺭﺰﺑ ﺮﻘﻧﺍ
2
.(ﺺﺋﺎﺼﺧ) Properties
Roll Back Driver (ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers ﺐﻳﻮﺒﺘﻟﺍ ﺔﻣﻼﻋ ﻕﻮﻓ ﺮﻘﻧﺍ
3
.(ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ)
:Windows Vista
ﺱﻭﺎﻤﻟﺍ ﺭﺰﺑ ﺮﻘﻧﺍ ﻢﺛ ،Windows Vista ﻡﺎﻈﻧ ﻲﻓ (ﺃﺪﺑﺍ) Start ﺭﺯ ﻕﻮﻓ ﺮﻘﻧﺍ 1
.(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ) Computer ﻕﻮﻓ ﻦﻤﻳﻷﺍ
.(ﺓﺰﻬﺟﻷﺍ ﺓﺭﺍﺩﺇ) Device Manager (ﺺﺋﺎﺼﺧ) Properties ﻕﻮﻓ ﺮﻘﻧﺍ
.(ﻡﺪﺨﺘﺴﻤﻟﺍ ﺏﺎﺴﺤﺑ ﻢﻜﺤﺘﻟﺍ) User Account Control ﺭﺎﻃﺇ ﺮﻬﻈﻳ ﺪﻗ :ﺔﻈﺣﻼﻣ
ﻞﺼﺗﺍ ﻭﺃ (ﺔﻌﺑﺎﺘﻣ) Continue ﻕﻮﻓ ﺮﻘﻧﺎﻓ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻦﻋ ًﻻﻭﺆﺴﻣ ﺖﻨﻛ ﺍﺫﺇ
.(ﺓﺰﻬﺟﻷﺍ ﺓﺭﺍﺩﺇ) Device Manager ﻰﻟﺇ ﻝﻮﺧﺪﻠﻟ ﻚﺑ ﺹﺎﺨﻟﺍ ﻝﻭﺆﺴﻤﻟﺎﺑ
2
ﻕﻮﻓ ﺮﻘﻧﺍﻭ ﻪﻟ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺗ ﻢﺗ ﻱﺬﻟﺍ ﺯﺎﻬﺠﻟﺍ ﻕﻮﻓ ﻦﻤﻳﻷﺍ ﺱﻭﺎﻤﻟﺍ ﺭﺰﺑ ﺮﻘﻧﺍ 3
.(ﺺﺋﺎﺼﺧ) Properties
Roll Back Driver ( ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers ﺐﻳﻮﺒﺘﻟﺍ ﺔﻣﻼﻋ ﻕﻮﻓ ﺮﻘﻧﺍ
4
.(ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ)
ﻞﺤﺑ (ﺯﺎﻬﺠﻠﻟ ﻖﺑﺎﺴﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ) Device Driver Rollback ﻢﻘﻳ ﻢﻟ ﺍﺫﺇ
ﻲﻓ "ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ"ﺮﻈﻧﺍ) (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻡﺪﺨﺘﺳﺎﻓ ،ﺔﻠﻜﺸﻤﻟﺍ
.ﺪﻳﺪﺠﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺘﻟ ﺔﻘﺑﺎﺴﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺔﻟﺎﺣ ﻰﻟﺇ ﺮﺗﻮﻴﺒﻤﻜﻟﺎﺑ ﺓﺩﻮﻌﻠﻟ (54 ﺔﺤﻔﺼﻟﺍ
.(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ) Drivers and Utilities ﻂﺋﺎﺳﻭ ﻡﺍﺪﺨﺘﺳﺍ
(ﺯﺎﻬﺠﻠﻟ ﻖﺑﺎﺴﻟﺍ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺓﺩﺎﻌﺘﺳﺍ) Device Driver Rollback ﻡﺍﺪﺨﺘﺳﺍ ﻱﺩﺆﻳ ﻢﻟ ﺍﺫﺇ
ﻰﻟﺇ ،(54 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﺓﺩﺎﻌﺘﺳﺍ" ﺮﻈﻧﺍ) (ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ) System Restore ﻭﺃ
Drivers and Utilities
ﺞﻣﺍﺮﺑ)
ﻂﺋﺎﺳﻮﻟﺍ ﻦﻣ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺈﺑ ﻢﻘﻓ ،ﺔﻠﻜﺸﻤﻟﺍ ﻞﺣ
.(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ
Drivers and
Utilities ﻂﺋﺎﺳﻭ ﺝﺍﺭﺩﺈﺑ ﻢﻗ ،Windows ﺐﺘﻜﻣ ﺢﻄﺳ ﺽﺮﻋ ءﺎﻨﺛﺃ 1
.(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
Drivers
and Utilities ﻂﺋﺎﺳﻭ ﺎﻬﻴﻓ ﻡﺪﺨﺘﺴﺗ ﻲﺘﻟﺍ ﻰﻟﻭﻷﺍ ﺓﺮﻤﻟﺍ ﻲﻫ ﻩﺬﻫ ﺖﻧﺎﻛ ﺍﺫﺇ
ﻲﻫ ﻩﺬﻫ ﻦﻜﺗ ﻢﻟ ﺍﺫﺇ .2 ﻞﻜﺸﻟﺍ ﺓﻮﻄﺧ ﻰﻟﺇ ﻞﻘﺘﻧﺎﻓ ،(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
.5 ﻞﻜﺸﻟﺍ ﺓﻮﻄﺧ ﻰﻟﺇ ﻞﻘﺘﻧﺎﻓ ،ﻰﻟﻭﻷﺍ ﺓﺮﻤﻟﺍ
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ 52
5
ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ
ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﻰﻠﻋ ﻑﺮﻌﺘﻟﺍ
ﻡﺃ ﺔﻠﻜﺸﻤﻟﺍ ﺭﺪﺼﻣ ﻮﻫ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﻥﺎﻛ ﺍﺫﺇ ﺎﻣ ﺪﻳﺪﺤﺘﺑ ﻢﻗt ،ﺯﺎﻬﺟ ﻱﺃ ﻲﻓ ﺔﻠﻜﺸﻣ ﺖﻬﺟﺍﻭ ﺍﺫﺇ
.ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺚﻳﺪﺤﺘﺑ ﻢﻗ ،ﺮﻣﻷﺍ ﻡﺰﻟ ﺍﺫﺇﻭ ،ﻻ
:Windows XP
.(ﻢﻜﺤﺘﻟﺍ ﺔﺣﻮﻟ) Control Panel (ﺃﺪﺑﺍ) Start ﻕﻮﻓ ﺮﻘﻧﺍ 1
Performa nce and ﻕﻮﻓ ﺮﻘﻧﺍ ،(ﺔﺌﻓ ءﺎﻘﺘﻧﺍ) Pick a category ﻦﻣ 2
.(ﻡﺎﻈﻨﻟﺍ) System ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ ،(ﺔﻧﺎﻴﺼﻟﺍﻭ ءﺍﺩﻷﺍ) Maintenance
ﺐﻳﻮﺒﺘﻟﺍ ﺔﻣﻼﻋ ﻕﻮﻓ ﺮﻘﻧﺍ ،(ﻡﺎﻈﻨﻟﺍ ﺺﺋﺎﺼﺧ) System Properties ﺭﺎﻃﺇ ﻲﻓ
.(ﺓﺰﻬﺟﻷﺍ ﺮﻳﺪﻣ) Device Manager ﻕﻮﻓ ﺮﻘﻧﺍ ﻢﺛ ،(ﺓﺰﻬﺟﻷﺍ) Hardware
:Windows Vista
ﺭﺰﺑ ﺮﻘﻧﺍ ﻢﺛ ،Windows Vista™ ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻲﻓ (ﺃﺪﺑﺍ) Start ﺭﺰﻟﺍ ﻕﻮﻓ ﺮﻘﻧﺍ 1
.(ﺮﺗﻮﻴﺒﻤﻜﻟﺍ) Computer ﻕﻮﻓ ﻦﻤﻳﻷﺍ ﺱﻭﺎﻤﻟﺍ
.(ﺓﺰﻬﺟﻷﺍ ﺓﺭﺍﺩﺇ) Device Manager (ﺺﺋﺎﺼﺧ) Properties ﻕﻮﻓ ﺮﻘﻧﺍ
ﺍﺫﺇ .(ﻡﺪﺨﺘﺴﻤﻟﺍ ﺏﺎﺴﺤﺑ ﻢﻜﺤﺘﻟﺍ) User Account Control ﺭﺎﻃﺇ ﺮﻬﻈﻳ ﺪﻗ :ﺔﻈﺣﻼﻣ
.ﺔﻌﺑﺎﺘﻤﻠﻟ ﻝﻭﺆﺴﻤﻟﺎﺑ ﻞﺼﺗﺍ ﻭﺃ ؛(ﺔﻌﺑﺎﺘﻣ) Continue ﻕﻮﻓ ﺮﻘﻧﺎﻓ ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻦﻋ ًﻻﻭﺆﺴﻣ ﺖﻨﻛ
ﺓﺮﺋﺍﺩ) ﺐﺠﻌﺗ ﺔﻣﻼﻌﺑ ﺰﻴﻤﻣ ﺯﺎﻬﺟ ﻱﺃ ﻙﺎﻨﻫ ﻥﺎﻛ ﺍﺫﺇ ﺎﻣ ﺔﻳﺅﺮﻟ ﺔﻤﺋﺎﻘﻟﺍ ﻲﻓ ﻞﻔﺳﻷ ﺮﻳﺮﻤﺘﻟﺎﺑ ﻢﻗ
.ﺯﺎﻬﺠﻟﺍ ﺰﻣﺭ ﻰﻠﻋ ([!] ﺔﻣﻼﻋ ﺎﻬﺑ ءﺍﺮﻔﺻ
ﺖﻴﺒﺜﺗ ﻭﺃ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺎﻧﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ ﻰﻟﺇ ﺝﺎﺘﺤﺗ ﺪﻘﻓ ،ﺯﺎﻬﺠﻟﺍ ﻢﺳﺍ ﺐﻧﺎﺠﺑ ﺐﺠﻌﺗ ﺔﻣﻼﻋ ﺕﺮﻬﻇ ﺍﺫﺇ
.(51 ﺔﺤﻔﺼﻟﺍ ﻲﻓ "ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ" ﺮﻈﻧﺍ) ﺪﻳﺪﺟ ﻞﻴﻐﺸﺗ ﺞﻣﺎﻧﺮﺑ
ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
ﻂﺋﺎﺳﻭﻭ support.dell.com ﻰﻠﻋ ﺖﻧﺮﺘﻧﻹﺍ ﻰﻠﻋ Dell ﻢﻋﺩ ﻊﻗﻮﻣ ﻦﻣ ﻞﻛ ﺮﻓﻮﻳ :ﺭﺎﻌﺷﺇ
ﺓﺰﻬﺟﻷ ﺓﺪﻤﺘﻌﻣ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ،(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ)
ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﻞﻤﻌﻳ ﻻ ﺪﻘﻓ ،ﻯﺮﺧﺃ ﺭﺩﺎﺼﻣ ﻦﻣ ﻞﻴﻐﺸﺗ ﺞﻣﺍﺮﺑ ﺖﻴﺒﺜﺘﺑ ﺖﻤﻗ ﺍﺫﺇ .Dell™ ﺮﺗﻮﻴﺒﻤﻛ
51 ﺞﻣﺍﺮﺒﻟﺍ ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ
Drivers and Utilities
.ﺢﻴﺤﺻ ﻞﻜﺸﺑ
3
2