Dell 1440, M792N User Manual

INSPIRON

SETUP GUIDE

™

Model PP42L

™

INSPIRON

SETUP GUIDE

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

logo,

Trademarks used in this text:

Intel, Celeron,

countries;
trademarks of Microsoft Corporation in the United States and/or other countries;
the Blu-ray Disc Association;
license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

and

Pentium

Microsoft, Windows, Windows Vista,

are registered trademarks and

Bluetooth

Inspiron, YOURS IS HERE

Core

and

Windows Vista

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under

March 2009 P/N M792N Rev. A00

, and

is a trademark of Intel Corporation in the U.S. and other

DellConnect

start button logo are either trademarks or registered

are trademarks of Dell Inc.;

Blu-ray Disc

is a registered trademark of

Contents

INSPIRON

Setting Up Your Inspiron™ Laptop. . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . .6

Connect the Network Cable (Optional) . . . . . 7

Press the Power Button . . . . . . . . . . . . . . . . . 8

®

Windows Vista

Enable or Disable Wireless. . . . . . . . . . . . . . . 9

Connect to the Internet (Optional) . . . . . . . . 10

Setup . . . . . . . . . . . . . . . . . .9

Using Your Inspiron™ Laptop. . . . . . . . . . . .12

Right Side Features . . . . . . . . . . . . . . . . . . . . 12

Left Side Features . . . . . . . . . . . . . . . . . . . . .14

Front Side Features . . . . . . . . . . . . . . . . . . . . 16

Computer Base and Keyboard Features . . . 18

Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 20

Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 22

Display Features . . . . . . . . . . . . . . . . . . . . . .24

Removing and Replacing the Battery . . . . . 26

Software Features . . . . . . . . . . . . . . . . . . . . . 28

Solving Problems . . . . . . . . . . . . . . . . . . . . .30

Network Problems . . . . . . . . . . . . . . . . . . . . . 30

Power Problems . . . . . . . . . . . . . . . . . . . . . . 32

Memory Problems . . . . . . . . . . . . . . . . . . . . . 33

Lockups and Software Problems . . . . . . . . . 34

Using Support Tools. . . . . . . . . . . . . . . . . . .36

Dell Support Center . . . . . . . . . . . . . . . . . . . . 36

System Messages . . . . . . . . . . . . . . . . . . . . . 38

Hardware Troubleshooter . . . . . . . . . . . . . . . 39

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 40

3

Contents

Restoring Your Operating System . . . . . . .42

System Restore . . . . . . . . . . . . . . . . . . . . . . . 42

Dell Factory Image Restore . . . . . . . . . . . . .44

Operating System Reinstallation . . . . . . . . . 46

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .48

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Online Services . . . . . . . . . . . . . . . . . . . . . . . 50

Automated Order-Status Service. . . . . . . . . 51

Product Information. . . . . . . . . . . . . . . . . . . . 51

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .52

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 53

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Specifications . . . . . . . . . . . . . . . . . . . . . . .56

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

4

Setting Up Your Inspiron™ Laptop

INSPIRON

This section provides information about setting
up your Inspiron 1440 laptop and connecting
peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.

WARNING: Do not block, push objects
into, or allow dust to accumulate in the air
vents. Do not place your Dell™ computer
in a low-airflow environment, such as a
closed briefcase, while it is powered on.
Restricting the airflow can damage the
computer or cause a fire. The computer
turns on the fan when the computer gets
hot. Fan noise is normal and does not
indicate a problem with the fan or the
computer.

CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.

5

Setting Up Your Inspiron™ Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power
connectors and power strips vary among countries. Using an incompatible cable or improperly
connecting the cable to a power strip or electrical outlet may cause fire or permanent damage
to your computer.

NOTE: Charge the computer battery for at least 12 hours before using your computer on

battery power.

6

Connect the Network Cable (Optional)

To use a wired network connection, connect the network cable.

Setting Up Your Inspiron™ Laptop

7

Setting Up Your Inspiron™ Laptop

Press the Power Button

8

Setting Up Your Inspiron™ Laptop

Windows Vista® Setup

If you selected Windows Vista operating
system while ordering, your Dell computer is
preconfigured with Windows Vista. To set up
Windows Vista for the first time, follow the
instructions on the screen. These steps are
mandatory and may take up to 15 minutes to
complete. The screens will take you through
several procedures including accepting license
agreements, setting preferences, and setting up
an Internet connection.

CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.

NOTE: It is recommended that you

download and install the latest BIOS and
drivers for your computer available on the
Dell Support website at support.dell.com.

Enable or Disable Wireless

To turn on wireless, with the computer
turned on:

Press <Fn><F2> or press the 1.
keyboard.

The Wireless Enable/Disable dialog box
appears.

Select one of the following:2.

Enable Bluetooth –

Enable Wireless LAN –

Click 3. OK.

To turn off wireless, press <Fn><F2> again to
turn off all radios.

key on the

9

Setting Up Your Inspiron™ Laptop

Connect to the Internet (Optional)

NOTE: Internet Service Providers (ISPs) and

ISP offerings vary by country.

To connect to the Internet, you need an external
modem or network connection and an ISP.

If WLAN adapter is not a part of your original
order, you can purchase one from the Dell
website at www.dell.com.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

Have your ISP information ready. If you do not
have an ISP, then Connect to the Internet wizard
can help you get one.

10

Setting Up a Wired Connection

If you are using a dial-up connection, •
connect the telephone line to the external
USB modem (optional) and to the telephone
wall jack before you set up your Internet
connection.

If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions.

To complete setting up your wired internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 11.

Setting Up Your Inspiron™ Laptop

Setting Up a Wireless Connection

NOTE: To set up your wireless router,

see the documentation that shipped with
your router.

Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to
a wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

Follow the instructions on the screen to 3.
complete the setup.

→ Connect To.

Setting Up Your Internet Connection

Save and close any open files, and exit any 1.
open programs.

Click 2. Start
Under 3. Network and Internet, click Connect

to the Internet.

The Connect to the Internet window appears.

Click either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose – Broadband if you use a DSL,
satellite modem, cable TV modem,
or Bluetooth
connection.

Chose – Dial-up if you use an optional USB
dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

→ Control Panel.

®

wireless technology

11

2 31 4 5 6 7

Using Your Inspiron™ Laptop

Your Inspiron 1440 laptop has indicators and buttons that provide information and enable you

INSPIRON

to perform common tasks. The connectors on your computer provide the option of attaching
additional devices.

Right Side Features

12

Using Your Inspiron™ Laptop

1

ExpressCard slot – Provides support for additional memory, wired and wireless

communications, multimedia, and security features. Supports 34 mm ExpressCards.

NOTE: Your computer ships with a plastic
Blanks protect unused slots from dust and other particles. Save the blank for use when
no ExpressCard is installed in the slot; blanks from other computers may not fit your
computer.

2

Audio out/Headphone connector – Connects to a pair of headphones, or sends audio to a

powered speaker or sound system.

3

Audio in/Microphone connector – Connects to a microphone or input signal for use with

audio programs.

4

Optical drive – Plays or burns CDs, DVDs, Blu-ray disc (optional). Ensure that the side with

print or writing is facing upward when inserting discs.

5

Optical drive light – Blinks when you press the optical drive eject button or when you insert a

disc and it is being read.

6

Optical drive eject button – Opens the optical drive.

7

USB 2.0 connector – Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

blank

installed in the ExpressCard slot.

13

Using Your Inspiron™ Laptop

2 31 4 5

Left Side Features

14

Using Your Inspiron™ Laptop

1

Security cable slot – Attaches a commercially available antitheft device to the computer.

NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot

on your computer.

2

AC adapter connector – Connects to the AC adapter to power the computer and charge

the battery.

3

VGA connector – Connects to a monitor or projector.

4

Network connector – Connects your computer to a network or a broadband device if you

are using a wired network.

5

USB 2.0 connectors (2) – Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

15

Using Your Inspiron™ Laptop

1 2 3

Front Side Features

16

Using Your Inspiron™ Laptop

1

Integrated single analog microphone – Provides quality sound for video chatting and voice

recording.

2

share digital photos, music, videos, and documents stored on these digital memory cards:

Secure digital (SD) memory card•
Secure Digital Input Output (SDIO) card•
Multi Media Card (MMC)•
Memory Stick•

3

Power/Battery indicator light – Turns on steadily or blinks to indicate

power/battery charge status. The light indicates the following states while charging or using
the computer with:

7-in-1 Media Card Reader – Provides a fast and convenient way to view and

Memory Stick PRO•
Hi Speed-SD•
Hi Density-SD•

an AC adapter

Solid white • – The computer is on/off and the battery is charging.
Blinking white • – The computer is in standby mode.
Off • – The computer is off or in hibernate mode.

a battery

Solid white • – The computer is on.
Blinking white • – The computer is in standby mode.
Solid amber • – The battery charge is low. Connect the AC adapter to charge the battery.
Off • – The computer is off or in hibernate mode

17

Using Your Inspiron™ Laptop

1 2 3

Computer Base and Keyboard Features

18

Using Your Inspiron™ Laptop

1

Keyboard – For more information about the keyboard, see the

media controls are also located on the keyboard. These keys control CD, DVD, Blu-ray
(optional), and media playback.

2

Touch pad buttons – Provide left- and right-click functions like those on a mouse.

3

Touch pad – Provides the functionality of a mouse to move the cursor, drag or move selected

items, and left-click by tapping the surface.

Dell Technology Guide

. The

19

Using Your Inspiron™ Laptop

Touch Pad Gestures

Scroll

Allows you to scroll through content. The scroll
feature includes:

Traditional Scroll – Allows you to scroll up
and down, or right and left.

To scroll up and down:

Move a finger up or down
in the vertical scroll zone
(extreme right of the touch
pad) to scroll up or down on
the active window.

To scroll right and left:

Move a finger right or left
in the horizontal scroll zone
(extreme bottom of the touch
pad) to scroll right or left on
the active window.

20

Circular Scroll – Allows you to scroll up and
down, or right and left.

To scroll up and down:

Move a finger in the vertical
scroll zone (extreme right
of the touch pad), in a
clockwise circular motion to
scroll up or counterclockwise
circular motion to scroll
down.

To scroll right and left:

Move a finger in the
horizontal scroll zone
(extreme bottom of the touch
pad), in a clockwise circular
motion to scroll right or
counterclockwise circular
motion to scroll left.

Zoom

Allows you to increase or decrease the
magnification of the screen content. The zoom
feature includes:

One finger zoom – Allows you to zoom in or out.

To zoom in:

Move a finger up in the zoom
zone (extreme left of the touch
pad) to zoom in.

To zoom out:

Move a finger down in the
zoom zone (extreme left of the
touch pad) to zoom out.

Using Your Inspiron™ Laptop

21

Using Your Inspiron™ Laptop

Media Controls

You can configure the media control keys using the Function Key Behavior in the System Setup
utility. The options in the Function Key Behavior setting are:

Multimedia Key First – This is the default setting. Pressing any media control key performs the
associated multimedia action. For function key, press <Fn> + the required function key.

Function Key First – Pressing any function key performs the associated function. For multimedia
action, press <Fn> + the required media control key.

NOTE: The Multimedia Key First option is active only in the operating system. During POST,
press <F2> or <F12> directly.

22

Using Your Inspiron™ Laptop

Mute the sound Play or pause

Turn down the volume Play the next track or chapter

Turn up the volume Eject the disc

Play the previous track or chapter

23

Using Your Inspiron™ Laptop

1 2 4 53

Display Features

24

Using Your Inspiron™ Laptop

1

Left digital array microphone (optional) – Combines with the right digital array microphone to

provide high quality sound for video chatting and voice recording.

2

Camera activity light (optional) – Indicates if the camera is on or off. Based on selections you

made when purchasing your computer, your computer may not include a camera.

3

Camera (optional) – Built-in camera for video capture, conferencing, and chat. Based on

the selections you made when purchasing your computer, your computer may not include a
camera.

4

Right digital array microphone (optional) – Combines with the left digital array microphone to

provide high quality sound for video chatting and voice recording.

5

Display – Your display can vary based on selections you made when purchasing your

computer. For more information about displays, see the

Dell Technology Guide

.

25

Using Your Inspiron™ Laptop

1 2 3

Removing and Replacing the Battery

1

Battery

2

Battery release latch

3

Battery bay

26

Using Your Inspiron™ Laptop

WARNING: Before you begin any of the procedures in this section, follow the safety
instructions that shipped with your computer.

WARNING: Using an incompatible battery may increase the risk of fire or explosion. This
computer should only use a battery purchased from Dell. Do not use batteries from other
computers.

WARNING: Before removing the battery, shut down the computer, and remove external cables
(including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1.

Slide the battery release latch to the side.2.

Slide the battery away from the battery bay.3.

To replace the battery, slide it into the bay until it clicks into place.

27

Using Your Inspiron™ Laptop

Software Features

NOTE: For more information about the

features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at

support.dell.com.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets depending on the applications
installed in your computer. Check your purchase
order for software installed on your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, listen to music and internet radio
stations.

28

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer.

Microsoft
default options:

®

Windows Vista® provides three

Balanced• — This power option offers full
performance when you need it and saves
power during periods of inactivity.

Using Your Inspiron™ Laptop

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

Transferring Information to a New
Computer

Click 1. Start → Transfer files and
settings → Start Windows Easy Transfer.

In the 2. User Account Control window,
click Continue.

Click 3. Start a new transfer or
Continue a transfer in progress.

Follow the instructions on the Windows Easy

Transfer wizard.

Backing Up Your Data

It is recommended that you periodically back up
files and folders on your computer.

To back up files:

Click 1. Start

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click 3. Continue on the User Account Control
window and follow the instructions on the
Back up Files wizard.

→ Control Panel→ System

29

Solving Problems

This section provides troubleshooting

INSPIRON

information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 36 or see “Contacting Dell” on page 53.

Network Problems

Wireless Connections

If the wireless network connection is
lost — The wireless router is offline or wireless

has been disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

30

Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Re-establish your connection to the wireless •
router:

Save and close any open files, and exit a.
any open programs.

Click b. Start

Follow the instructions on the screen c.
to complete the setup.

→ Connect To.

Solving Problems

Wired Connections

If the wired network connection is lost — The

cable is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:

Green — A good connection exists between •
a 10-Mbps network and the computer.

Orange — A good connection exists between •
a 100-Mbps network and the computer.

Off — The computer is not detecting a •
physical connection to the network.

NOTE: The link integrity light on the network
connector is only for the wired network
connection. The link integrity light does not
provide status for wireless connections.

31

Solving Problems

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns
on properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.

32

If the power light is solid white and the
computer is not responding — The display may

not be responding. Press the power button until
the computer turns off and then turn it back on.

If the power light is blinking white — The
computer is in standby mode. Press a key on
the keyboard, move the pointer using the touch
pad or a connected mouse, or press the power
button to resume normal operation.

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power •
strip.

Multiple power strips connected to the same •
electrical outlet.

Solving Problems

Memory Problems

If you receive an insufficient memory
message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(see the Service Manual on the Dell Support
website at support.dell.com).

Reseat the memory modules (see the • Service
Manual on the Dell Support website at
support.dell.com) to ensure that your computer
is successfully communicating with the
memory.

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Specifications” on page 56.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 40).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

33

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on the
disc (CD or DVD).

34

If the computer stops responding or a solid blue
screen appears —

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10
seconds until the computer turns off and then
restart your computer.

If a program is designed for an earlier
Microsoft

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.

®

Windows® operating system —

Solving Problems

Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

menu.

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

35

Using Support Tools

Dell Support Center

INSPIRON

The Dell Support Center helps you find the
service, support, and system-specific information
you need. For more information about Dell
Support Center and available support tools,
click the Services tab at support.dell.com.

36

Click the
application. The home page provides links to
access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows operating system)

Alerts (technical support alerts relevant to •
your computer)

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PCCheckUp)

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your computer’s model number along
with its service tag and express service code.

icon in the taskbar to run the

™

, Customer Service, Training

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at
support.dell.com.

Dell Technology Guide

on your

Using Support Tools

37

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Service Manual on the
Dell Support website at support.dell.com
or see “Contacting Dell” on page 53 for
assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for the
same error. See “Contacting Dell” on page 53
for assistance.

38

CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery.
See the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
Dell” on page 53 for assistance.

Hard-disk (HDD) drive failure — Possible
hard disk drive failure during HDD POST. See
“Contacting Dell” on page 53 for assistance.

Hard-disk (HDD) drive read failure — Possible
hard disk drive failure during HDD boot test. See
“Contacting Dell” on page 53 for assistance.

Keyboard failure — Keyboard failure or loose
cable.

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
connector is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the connector is connected and that the
drive is installed properly and partitioned as
a boot device.

Using Support Tools

Enter system setup and ensure that the boot •
sequence information is correct (see the
Service Manual on the Dell Support website
at support.dell.com).

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see the Service Manual on the Dell
Support website at support.dell.com).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of
them.

NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —

S.M.A.R.T error, possible hard disk drive failure.

This feature can be enabled or disabled in the
BIOS setup (see “Contacting Dell” on page 53
for assistance).

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

39

Using Support Tools

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 34 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

It is recommended that you print these
procedures before you begin.

NOTE: Dell Diagnostics works only on Dell
computers.

NOTE: The
is optional and may not ship with your
computer.

See the System Setup section in the Service
Manual to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.

Start the Dell Diagnostics from your hard drive
or from the

40

Drivers and Utilities

Drivers and Utilities

disc

disc.

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 53.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft
then, shut down your computer and try again.

™

logo appears, press <F12>

®

Windows® desktop;

Using Support Tools

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

disc.

Drivers

Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the1.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

Drivers and Utilities

disc.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 1 to start the CD menu and press 5.
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.

When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.

41

Restoring Your Operating System

You can restore your operating system in the

INSPIRON

following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently delete all data on the hard drive
and remove any programs installed after
you received the computer. Use Dell Factory
Image Restore only if System Restore did not
resolve your operating system problem.

42

If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the
Operating System disc also deletes all data
on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.

System Restore

The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files)
if changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

Restoring Your Operating System

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document

were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.

Starting System Restore

Click 1. Start .

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the remaining prompts
on the screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Undoing the Last System Restore

™

NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start

.

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click
Next.

43

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received
your computer. If possible, back up the
data before using these options. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on
certain computers.

44

Use Dell Factory Image Restore only as the
last method to restore your operating system.
These options restore your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.

Restoring Your Operating System

Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.

Select 2. Repair Your Computer.

The 3. System Recovery Options window
appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Click the checkbox to confirm that you want 8.
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to reboot the system.

45

Restoring Your Operating System

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver
Rollback does not resolve the problem, then use
System Restore to return your operating system
to the operating state it was in before you
installed the new device driver. See “System
Restore” on page 42.

NOTE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.

46

To reinstall Windows, you need the following

Dell•

Operating System

Drivers and Utilities

Dell•

NOTE: The Dell
contains drivers that were installed during
the assembly of the computer. Use the
Dell

Drivers and Utilities

required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the disc, the

Drivers and Utilities
System

disc may not ship with your

computer.

disc

disc

Drivers and Utilities

disc to load any

disc and

Operating

disc

Dell

Restoring Your Operating System

Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

Operating System

disc.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

47

Getting Help

If you experience a problem with your computer,

INSPIRON

you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 30 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 40 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 52.

Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 50 for a more extensive list of Dell
Support online.

48

If the preceding steps have not resolved the 5.
problem, see “Before You Call” on page 52
and then “Contacting Dell” on page 53.

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

Getting Help

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local
Dell representative for information on
availability.

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff use computer-based diagnostics to
provide fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 52 and then see the contact
information for your region or go to
support.dell.com.

49

Getting Help

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

supportapj.dell.com• (Asia Pacific only)

50

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses

[e-mail]• (Asian/Pacific
countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

Getting Help

Automated Order-Status Service

To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 53
for problems with your order.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 53.

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 53.

51

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

52

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number •
(if provided by Dell support technician):

Operating system and version:•

Devices:•

Getting Help

Expansion cards:•

Are you connected to a network? Yes/No•

Network, version, and network adapter:•

Programs and versions:•

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based
support and service options. Availability varies by
country and product, and some services may not
be available in your area. To contact Dell for sales,
technical support, or customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support 4.
link based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

53

Finding More Information and Resources

If you need to: See:

INSPIRON

reinstall your operating system. your Operating System disc.

run a diagnostic program for your computer,
reinstall laptop system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth

®

, networking, and e-mail.

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the Dell Technology Guide installed on your
hard drive.

disc.

™

Support website

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

54

the Service Manual on the Dell Support website
at support.dell.com

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

If you need to: See:

find safety best practices information for your
computer

review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement.

find your Service tag/Express Service Code —
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

the back or bottom of your computer.

the Dell

Finding More Information and Resources

™

Support website at support.dell.com.

55

Specifications

System model

INSPIRON

Inspiron 1440

This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click

Start

the option to view information about your
computer.

→ Help and Support and select

56

Processor

Type L2 cache

™

2 Duo

®

®

Intel® Celeron

Intel Celeron
Dual-Core

Intel Pentium
Dual-Core

Intel Core

External bus frequency 667 MHz,

1 MB

1 MB

1 MB

2 MB/3 MB/6 MB

800 MHz, and
1066 MHz

Specications

Memory

Memory module
connector

Memory
configurations
possible

Memory type DDR2 SO-DIMM

Minimum memory 1 GB

Maximum memory 8 GB

NOTE: For instructions on upgrading your
memory, see the Service Manual on the
Dell Support website at support.dell.com.

two
internally-accessible
SO-DIMM sockets

1 GB, 2 GB, 3 GB,
4 GB, 6 GB, and 8 GB

ExpressCard

Connector one 34 mm

ExpressCard slot

Connector size 26 pins

Computer information

System chipset Intel GM45 (UMA)

Intel GM45 (Discrete)

Graphics card ATI Mobility Radeon

HD4330

Graphics card
memory

Graphics bus internal

256 MB GFX/
512 MB GFX

Communications

Modem (optional) External V.92 56K

USB modem

Network adapter 10/100 Ethernet LAN

on system board

Wireless internal WLAN and

Bluetooth
support

®

wireless

57

Specications

Audio

Audio type two-channel high

definition audio (Azalia)

Audio controller IDT 92HD81

Stereo conversion 24-bit (analog-to-digital

and digital-to-analog)

Internal interface Intel high-definition

audio

Speaker two 4-ohm speaker

Volume controls program menus,

keyboard hotkeys

Ports and connectors

Audio one microphone

connector, stereo
headphone/speaker
connector, digital MIC
with camera module
(optional)

58

Ports and connectors

Mini-Card one half

Mini-Card slot

Network adapter RJ45 port

USB three 4-pin USB 2.0-

compliant connectors

Video 15-hole connector

Display

Type (TrueLife) 14.0 inch (HD) WLED

14.0 inch (HD+) WLED

Dimensions:

Height 173.95 mm (6.85 inches)

Width 309.40 mm (12.2 inches)

Diagonal 355.60 mm (14.0 inches)

Operating angle 0° (closed) to 140°

Specications

Display

Viewing Angles:

Horizontal ±40° (HD)

±60° (HD+)

Vertical +15/-30° (HD)

±50° (HD+)

Pixel pitch 0.2265 mm (HD)

0.1935 mm (HD+)

Power
consumption
(panel with
backlight) (typical)

4.8 W (max) (HD)

5.5 W (max) (HD+)

Camera (optional)

Pixel 1.3 megapixel

Video resolution 320 x 240 ~1280 x 1024

(640 x 480 at 30 fps)

Diagonal viewing
angle

66°

Touch pad

X/Y position
resolution (graphics
table mode)

Size:

Width 81.0 mm (3.20 inches)

Height 42.0 mm (1.65 inches)

240 cpi

sensor-active area

rectangle

59

Specications

Keyboard

Number of keys 86 (U.S. and Canada);

87 (Europe); 90 (Japan)

Layout QWERTY/AZERTY/Kanji

Battery

Type 4-cell lithium ion

6-cell lithium ion

9-cell lithium ion

Depth 48.45 mm (1.91 inches)

Height 20.15 mm (0.79 inches)

(4/6-cell)

40.05 mm (1.58 inches)
(9-cell)

Width 205.22 mm (8.08 inches)

(4/6-cell)

276.95 (10.90 inches)
(9-cell)

60

Battery

Weight 0.26 kg (0.57 lb) (4-cell)

0.35 kg (0.77 lb) (6-cell)

0.52 kg (1.15 lb) (9-cell)

AC adapter

Input voltage 100–240 VAC

Input current
(maximum)

Input frequency 50–60 Hz

Output power 65 W or 90 W

Output current 3.34 A (65 W);

Rated output
voltage

1.5/1.6 A

4.62 A (90 W)

19.5 +/–1.0 VDC

Specications

AC adapter

Dimensions:

65 W

Height 29.0 mm (1.14 inches)

Width 46.5 mm (1.83 inches)

Depth 107 mm

(4.21 inches)

Weight (with
cables)

65 W (E-Series)

Height 16.0 mm (0.67 inches)

Width 66.0 mm (2.60 inches)

Depth 127.0 mm

Weight (with
cables)

0.250 kg (0.55 lb)

(5.00 inches)

0.265 kg (0.58 lb)

AC adapter

90 W

Height 16.0 mm (0.67 inches)

Width 70.0 mm (2.76 inches)

Depth 147.0 mm (5.79 inches)

Weight (with
cables)

90 W (D-Series)

Height 34.2 mm (1.35 inches)

Width 60.8 mm (2.40 inches)

Depth 169.5 mm (6.68 inches)

Weight (with
cables)

0.350 kg (0.77 lb)

0.460 kg (1.01 lb)

61

Specications

Physical

Height 25.4 to 38.9 mm

(1.0 to 1.5 inches)

Width 339 mm (13.35 inches)

Depth 238 mm (9.37 inches)

Weight (with
4-cell battery)

Weight (with
6-cell battery)

2.3 kg (5.07 lb)

2.4 kg (5.29 lb)

Computer environment

Temperature range:

Operating 0° to 35°C

(32° to 95°F)

Storage –40° to 65°C

(–40° to 149°F)

62

Computer environment

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random-vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

Storage 1.30 GRMS

Maximum shock (measured with hard drive
in head-parked position and a 2-ms half-sine
pulse):

Operating 110 G

Storage 163 G

Airborne
contaminant level

G2 or lower as defined by
ISA-S71.04-1985

Index

INSPIRON

A

AC adapter

size and weight 61

airflow, allowing 5

B

backups

creating 29

C

calling Dell 52

computer, setting up 5

connect(ing)

to the Internet 10

conserving energy 28

customer service 49

customizing

your energy settings 28

D

damage, avoiding 5

data, backing up 29

Dell Factory Image Restore 42

Dell Support Center 36

Dell support website 55

63

Index

Dell Technology Guide

for further information 54

Diagnostic Checklist 52

drivers and downloads 55

E

e-mail addresses

for technical support 50

energy

conserving 28

expansion bus 57

F

finding more information 54

FTP login, anonymous 50

64

H

hardware problems

diagnosing 40

Hardware Troubleshooter 40

help

getting assistance and support 48

I

Internet connection 10

ISP

Internet Service Provider 10

M

memory problems

solving 33

memory support 57

Index

N

network connection

fixing 30, 31

network speed

testing 30

O

order status 51

P

power problems, solving 32

power strips, using 6

problems, solving 30

processor 56

products

information and purchasing 51

R

reinstalling Windows 42

resources, finding more 54

restoring factory image 44

S

setup, before you begin 5

software features 28

software problems 34

solving problems 30

specifications 56

support e-mail addresses 50

support sites

worldwide 49

System Messages 38

system reinstall options 42

System Restore 42

65

Index

T

technical support 49

V

ventilation, ensuring 5

W

Windows, reinstalling 42

®

Windows Vista

Program Compatibility Wizard 34

reinstalling 47

setup 9

wired network

network cable, connecting 7

66

9

Printed in the U.S.A.

0M792NA00

www.dell.com | support.dell.com