Dell 1410 User Manual

INSPIRON

SETUP GUIDE

™

Model PP38L

™

INSPIRON

SETUP GUIDE

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice.

© 2008 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

logo,

Trademarks used in this text:

Intel, Celeron, and Centrino are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and
other countries

Corporation in the United States and/or other countries.;
and is used by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

;

Microsoft, Windows

, and

Inspiron, YOURS IS HERE,

Windows Vista

are either trademarks or registered trademarks of Microsoft

Bluetooth

September 2008 P/N Y727H Rev. A01

and

DellConnect

is a registered trademark owned by Bluetooth SIG, Inc.

are trademarks of Dell Inc.;

Contents

INSPIRON

About Your Computer. . . . . . . . . . . . . . . . . . .5

Connect the AC Adapter . . . . . . . . . . . . . . . .5

Connect the Network Cable (optional) . . . . .6

Press the Power Button . . . . . . . . . . . . . . . . . 6

®

Windows Vista

Connect to the Internet (Optional) . . . . . . . . .6

Setup . . . . . . . . . . . . . . . . . .6

Using Your Inspiron Laptop. . . . . . . . . . . . . .9

Device Status Lights . . . . . . . . . . . . . . . . . . . . 9

Keyboard Status Lights . . . . . . . . . . . . . . . . .10

Left Side Features . . . . . . . . . . . . . . . . . . . . . 12

Computer Base and Display Features . . . . .14

Removing and Replacing the Battery . . . . . 15

Software Features . . . . . . . . . . . . . . . . . . . . . 16

Solving Problems . . . . . . . . . . . . . . . . . . . . .18

Network Problems . . . . . . . . . . . . . . . . . . . . . 18

Power Problems . . . . . . . . . . . . . . . . . . . . . . 19

Memory Problems . . . . . . . . . . . . . . . . . . . . . 20

Lockups and Software Problems . . . . . . . . . 20

Dell Support Center . . . . . . . . . . . . . . . . . . . . 23

Using Support Tools. . . . . . . . . . . . . . . . . . .23

System Messages . . . . . . . . . . . . . . . . . . . . . 24

Hardware Troubleshooter . . . . . . . . . . . . . . . 25

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 26

Restoring Your Operating System . . . . . . .28

Windows Operating System

Reinstallation . . . . . . . . . . . . . . . . . . . . . . . . . 28

3

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .30

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Online Services . . . . . . . . . . . . . . . . . . . . . . . 31

AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 32

Product Information. . . . . . . . . . . . . . . . . . . . 32

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .33

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 34

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Basic Specifications . . . . . . . . . . . . . . . . . .38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

4

About Your Computer

This section provides information about setting
up your Inspiron 1410 laptop and connecting
peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 in) at the back of the computer and a
minimum of 5.1 cm (2 in) on all other sides. You
should never put your computer in an enclosed
space, such as a cabinet or drawer when it is
powered on.

NOTICE: Placing or stacking heavy or sharp
objects on the computer may result in
permanent damage to the computer.

INSPIRON

Connect the AC Adapter

Connect the AC adapter to the computer and
then plug it into a wall outlet or surge protector.

CAUTION: The AC adapter works with
electrical outlets worldwide. However,
power connectors and power strips vary
among countries. Using an incompatible
cable or improperly connecting the cable to
a power strip or electrical outlet may cause
fire or equipment damage.

5

About Your Computer

Connect the Network Cable (optional)

To use a wired network connection, plug in the
network cable.

Press the Power Button

6

Windows Vista® Setup

If you selected Windows Vista operating
system while ordering, your Dell computer is
preconfigured with Windows Vista. To set up
Windows Vista for the first time, follow the
instructions on the screen. These steps are
mandatory and may take up to 15 minutes to
complete. The screens will take you through
several procedures including accepting license
agreements, setting preferences and setting up
an Internet connection.

NOTICE: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.

Connect to the Internet (Optional)

NOTE: ISPs (Internet Service Providers) and

ISP offerings vary by country.

NOTE: The instructions in this section are
applicable for Windows only.

About Your Computer

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).

NOTE: If an external USB modem or WLAN
adapter is not a part of your original order,
you can purchase one from the Dell website
at www.dell.com.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

NOTE: Have your ISP information ready.
If you do not have an ISP, then connect to
the Internet wizard can help you get one.

Setting Up a Wired Internet Connection

If you are using a dial-up connection, connect
the telephone line to the external USB modem
(optional) and to the telephone wall jack before
you set up your Internet connection. If you
are using a DSL or cable/satellite modem

connection, contact your ISP or cellular
telephone service for setup instructions.

Setting Up a Wireless Connection

Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to a
wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

Follow the instructions on the screen to 3.
complete the setup.

Setting Up Your Internet Connection

NOTE: If you cannot connect to the Internet

but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

→ Connect To.

7

About Your Computer

NOTE: Have your ISP information ready.
If you do not have an ISP, the Connect to the
Internet wizard can help you get one.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Control Panel.

Under 3. Network and Internet, click Connect

to the Internet.

The Connect to the Internet window appears.

Click either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose a. Broadband if you use a DSL,
satellite modem, cable TV modem,
or Bluetooth

®

wireless technology

connection.

Chose b. Dial-up if you use an optional USB
dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.

8

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

Transferring Information to a New Computer

Click the 1. Windows Vista Start button
and then click Transfer files and settings →
Start Windows Easy Transfer.

In the 2. User Account Control dialog box, click
Continue.

Click 3. Start a new transfer or Continue a
transfer in progress.

Follow the instructions provided on the 4.
screen by the Windows Easy Transfer
wizard.

,

9

INSPIRON

Your Inspiron 1410 has several indicators,
buttons, and features that provide information
at-a-glance and time-saving shortcuts for
common tasks.

Device Status Lights

The lights located on the palm rest towards the
front of the computer indicate the following:

1 42 3

1

Power light – Turns on when you

turn on the computer, and blinks when
the computer is in a power management
mode.

2

Hard drive activity light – Turns

on when the computer reads or writes
data. A flashing light indicates hard drive
activity.

NOTE: To avoid loss of data, never
turn off the computer while the hard
drive activity light is flashing.

3

Battery status light – Turns on
steadily or blinks to indicate battery
charge status

4

WiFi status light – Turns on when

wireless networking is enabled.

Using Your Inspiron Laptop

10

Using Your Inspiron Laptop

Keyboard Status Lights

The lights located above the keyboard indicate
the following:

1 2 3

1

9

Num Lock light – Turns on when
the numeric keypad (Num Lock key) is
enabled.

2

A

Caps Lock light – Turns on when
the uppercase letter (Caps Lock key) is
enabled.

3

Scroll Lock light – Turns on when

the scroll lock function is enabled.

11

Using Your Inspiron Laptop

Right Side Features

1

2

3

4

5

1

Optical drive – Plays or burns CDs and

DVDs. Ensure that the side with print or
writing is facing upward when inserting
discs.

2

Optical drive light – Blinks when you press

the optical drive eject button or when you
insert a disc and it is being read.

3

Optical drive eject button – Opens the

optical drive.

4

Modem Connector – Connects the

telephone line to the modem connector.

For information on using the modem, see
the online modem documentation supplied
with yourw computer.

5

AC Adapter Connector – Attaches

an AC adapter to the computer. The AC
adapter converts AC power to the DC
power required by the computer. You
can connect the AC adapter with your
computer turned on or off.

12

Using Your Inspiron Laptop

Left Side Features

1

2

3

5

6

4

7

8

1

Air vents – The computer uses an internal

fan to create airflow through the vents,
which prevents the computer from
overheating. The fan automatically turns
on when the computer gets hot. Fan noise
is normal and does not indicate a problem
with the fan or the computer.

CAUTION: Do not block, push objects
into, or allow dust to accumulate
in the air vents. Do not store your
Dell™ computer in a low-airflow
environment, such as a closed
briefcase, while it is running.
Restricting the airflow can damage
the computer or cause a fire. The
computer turns on the fan when the
computer gets hot. Fan noise is normal
and does not indicate a problem with
the fan or the computer.

2

Security cable slot – Attaches a

commercially available antitheft device to
the computer.

NOTE: Before you buy an antitheft
device, ensure that it works with the
security cable slot on your computer.

3

VGA connector – Connects to a

monitor or projector.

4

Network connector – Connects the

computer to a network. The two lights
next to the connector indicate status and
activity for wired network connections.

For information on using the network
adapter, see the device user’s guide
supplied with your computer.

5

USB 2.0 connectors (2) – Connect to

USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

6

IEEE 1394a connector– Connects devices

supporting IEEE 1394a high-speed transfer
rates, such as some digital video cameras.

Using Your Inspiron Laptop

7

3-in-1 media card reader – Provides a

fast and convenient way to view and
share digital photos, music, videos, and
documents stored on the following digital
memory cards:

Secure Digital (SD) memory card•

Secure Digital High Capacity (SDHC) •
card

Multimedia Card (MMC)•

8

PC Card Slot – Supports one PC Card,

such as a modem or network adapter. The
computer ships with a blank installed in
the slot to prevent foreign matter from
entering the computer interior when a
card is not installed.

13

14

Using Your Inspiron Laptop

Computer Base and Display Features

4

5

3

6

1

2

1

Display – Your display can vary based on

your selection you made while purchasing
your computer. For more information about
displays, see the Dell Technology Guide.

2

Keyboard – The settings for this keyboard

can be personalized by using the system
setting utility.

3

Touch pad buttons – Provide left- and

right-click functions like those on a mouse.

4

Audio Out/ Headphone connector

– Connects to a pair of headphones, or

sends audio to a powered speaker or
sound system.

5

Audio In/ Microphone connector –

Connects to a microphone or input signal
for use with audio programs.

6

Touch pad – Provides the functionality of

a mouse to move the cursor, drag or move
selected items, and left-click by tapping
the surface.

15

Using Your Inspiron Laptop

Removing and Replacing the Battery

CAUTION: Before you begin any of the

procedures in this section, follow the
safety instructions that shipped with your
computer.

CAUTION: Using an incompatible battery
may increase the risk of fire or explosion.
Replace the battery only with a compatible
battery purchased from Dell. The battery
is designed to work with your Dell™
computer. Do not use a battery from other
computers with your computer.

CAUTION: Before removing or replacing the
battery, turn off the computer, disconnect
the AC adapter from the electrical outlet
and the computer, disconnect the modem
from the wall connector and computer, and
remove any other external cables from the
computer.

To remove the battery:

Ensure that the computer is turned off. 1.

Slide the two latch releases on the bottom of 2.
the computer, and then remove the battery
from the bay.

1

2

1

Battery

2

Battery release latch (2)

To replace the battery, slide it into the bay until it
clicks into place.

Using Your Inspiron Laptop

Software Features

NOTE: For more information about the

features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at

support.dell.com.

NOTE: The instructions in this section are

applicable for Windows only.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets depending on the applications
installed in your computer. Check your purchase
order for software installed on your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

16

Entertainment and Multimedia

You can use your computer to watch videos,
play games, listen to music and internet radio
stations.

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer.

Using Your Inspiron Laptop

Microsoft® Windows Vista® provides three
default options:

Balanced• — This power option offers full
performance when you need it and saves
power during periods of inactivity.

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

Backing Up Your Data

It is recommended that you periodically back up
files and folders on your computer.

To back up files:

Click 1. Start

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click 3. Continue on Your User Account Control
dialog box and follow the instructions in the
Back up Files wizard.

→ Control Panel→ System

17

Solving Problems

This section provides troubleshooting

INSPIRON

information for your computer. If you can
not solve your problem using the following
guidelines, see “Using Support Tools” on
page 23 or see “Contacting Dell” on page 34.

Network Problems

Wireless Connections

If the wireless network connection is lost

— Interference may be blocking or interrupting
your wireless connection. Try moving the
computer closer to your wireless router.

Wired Connections

If the network connection is lost — The cable

is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

18

The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:

Green — A good connection exists between •
a 10-Mbps network and the computer.

Orange — A good connection exists between •
a 100-Mbps network and the computer.

Off — The computer is not detecting a •
physical connection to the network.

NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.

Solving Problems

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns
on properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.

If the power light is solid white and the
computer is not responding — The display may

not be connected or powered on. Ensure that
the display is properly connected and then turn
it off and then back on.

If the power light is blinking white — The
computer is in standby mode. Press a key on
the keyboard, move the pointer using the touch
pad or a connected mouse, or press the power
button to resume normal operation.

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power •
strip.

Multiple power strips connected to the same •
electrical outlet.

19

Solving Problems

Memory Problems

If you receive an insufficient memory
message—

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(See the Service Manual on the Dell Support
website at support.dell.com).

Reseat the memory modules (See the • Service

Manual on the Dell Support website at support.
dell.com) to ensure that your computer is

successfully communicating with the memory.

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

20

Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 38.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 25).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Solving Problems

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on the
media (CD or DVD).

NOTE: Your computer may or may not have
an optical drive. Use an external optical
drive or any external storage device for the
procedures that involve media.

If the computer stops responding —

NOTICE: You might lose data if you are unable

to perform an operating system shutdown.

Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press the power button for
atleast 8 to 10 seconds until the computer turns
off and then restart your computer.

If a program is designed for an earlier
Microsoft

®

Windows® operating system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.

Click 1. Start

→ Control Panel→

Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your
computer.

21

Solving Problems

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

menu.

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

22

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard
or moving your pointer using the touch pad or
mouse, press and hold the power button for
atleast 8 to 10 seconds until the computer turns
off and then restart your computer.

Using Support Tools

INSPIRON

NOTE: The instructions in this section
are for computers with Windows Vista
operating system installed.

Dell Support Center

The Dell Support Center helps you find the
service, support, and system-specific information
you need. For more information about Dell
Support Center and available support tools,
click the Services tab at support.dell.com.

Click the
application. The home page provides links to
access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows operating system)

Alerts (technical support alerts relevant to •
your computer)

icon in the taskbar to run the

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PCCheckUp)

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your computer’s model number along
with its service tag and express service code.

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at
support.dell.com.

™

, Customer Service, Training

Dell Technology Guide

on your

23

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Service Manual on the
Dell Support website at support.dell.com
or see “Contacting Dell” on page 34 for
assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for the
same error see “Contacting Dell” on page 34 for
assistance.

24

CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery.
See the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
Dell” on page 34 for assistance.

Hard-disk (HDD) drive failure — Possible
hard disk drive failure during HDD POST, see
“Contacting Dell” on page 34 for assistance.

Hard-disk (HDD) drive read failure — Possible
hard disk drive failure during HDD boot test see
“Contacting Dell” on page 34 for assistance.

Keyboard failure — Keyboard failure or loose
cable.

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
connector is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the connector is connected and that the
drive is installed properly and partitioned as
a boot device.

Using Support Tools

Enter system setup and ensure that the boot •
sequence information is correct (see the
Service Manual on the Dell Support website
at support.dell.com).

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see the Service Manual on the Dell
Support website at support.dell.com).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of
them.

NOTICE - Hard Drive SELF MONITORING SYSTEM
has reported that a parameter has exceeded its
normal operating range. Dell recommends that
you back up your data regularly. A parameter
out of range may or may not indicate a potential
hard drive problem — S.M.A.R.T error, possible

hard disk drive failure. (see “Contacting Dell” on
page 34 for assistance).

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

25

Using Support Tools

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 20 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

It is recommended that you print these
procedures before you begin.

NOTICE: Dell Diagnostics works only on
Dell computers.

NOTE: The
is optional and may not ship with your
computer.

See the System Setup section in the Service
Manual to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.

Start the Dell Diagnostics from your hard drive
or from the

26

Drivers and Utilities

Drivers and Utilities

media

media.

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 34.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.

™

logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft

®

Windows® desktop;

then, shut down your computer and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

media.

Drivers

Using Support Tools

Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.

Starting Dell Diagnostics From the Drivers and
Utilities Media

NOTE: Your computer may or may not have

an optical drive. Use an external optical
drive or any external storage device for the
procedures that involves media.

Insert the1.

Drivers and Utilities

media.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 1 to start the CD menu and press 5.
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.

When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.

27

Restoring Your Operating System

If you received an Operating System media with

INSPIRON

your computer, you can use it to restore your
operating system. However, using the Operating
System media also deletes all data on the
hard drive.

Windows Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback.

NOTICE: Before performing the installation,
back up all data files.

28

To reinstall Windows, you need the following
items:

Dell Operating System

• media

Dell Drivers and Utilities

• media

NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the

Dell Drivers and Utilities

required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the

Drivers and Utilities
System

computer.

Dell Drivers and Utilities

media to load any

media and

media may not ship with your

media

Dell

Operating

Restoring Your Operating System

Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Operating System

disc.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

29

Getting Help

If you experience a problem with your computer,

INSPIRON

you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 18 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 25 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 33.

Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 31 for a more extensive list of Dell
Support online.

If the preceding steps have not resolved the 5.
problem, see “Before You Call” on page 33
and then “Contacting Dell” on page 34.

30

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services mentioned
below are not always available in all
locations outside the continental U.S.
Call your local Dell representative for
information on availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff use computer-based diagnostics to
provide fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 33 and then see the contact
information for your region or go to

support.dell.com.

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

supportapj.dell.com (Asia Pacific only)•

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

31

Getting Help

Dell Marketing and Sales e-mail addresses

[e-mail]• (Asian/Pacific
countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech–
provides recorded answers to the questions
most frequently asked by Dell customers about
their portable and desktop computers.

When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
“Contacting Dell” on page 34.

32

Automated Order-Status Service

To check on the status of any Dell products that you
have ordered, you can go to support.dell.com, or
you can call the automated order-status service. A
recording prompts you for the information needed
to locate and report on your order. For the telephone
number to call your region, see “Contacting Dell” on
page 34 for problems with your order.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 34.

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 34.

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number (if •
provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

33

Getting Help

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

NOTE: If you do not have an active

Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

34

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support link 4.
based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

Getting Help

35

Finding More Information and Resources

If you need to: See:

INSPIRON

reinstall your operating system. your Operating System media.

run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth

®

, networking, and e-mail.

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the Dell Technology Guide installed on your
hard drive.

media.

™

Support website

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

36

the Service Manual on the Dell Support website
at support.dell.com

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

If you need to: See:

find safety best practices information for your
computer

review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

Regulatory information, Ergonomics
information, and End User License Agreement.

find your Service tag/Express Service Code—

the back or bottom of your computer.
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

the Dell

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

Finding More Information and Resources

™

Support website at support.dell.com.

37

Basic Specifications

System Model

INSPIRON

Dell Inspiron 1410

This section provides basic information that you
may need when setting up, updating drivers for,
and upgrading your computer. For more detailed
specifications, see the Service Manual on the
Dell Support website at support.dell.com.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start→ Help and Support and select the
option to view information about your
computer.

38

Processor

Type Intel

L1 cache 32 KB per

L2 cache 512 KB, 1 MB, 2

External bus frequency 667 MHz and 800

®

Pentium™
Dual-Core
T2390 and Intel

®

Celeron

instruction, 32 KB
data cache per
core

MB, or 4 MB

MHz

560

®

Basic Specications

Memory

Memory module
connector

Memory module
capacities

Memory type DDR2 SODIMM

Minimum memory 512 MB

Maximum memory 4 GB

NOTE: For instructions on upgrading your
memory, see the Service Manual on the
Dell Support website at support.dell.com.

two user-accessible
SODIMM sockets

512 MB, 1 GB, 2 GB

4-GB capable

Computer Information

System Chipset Intel GM965 Express/

ICH8M

PCI Bus internal

Data bus width 64 bits

DRAM bus width dual-channel (2) 64-

bit buses

Processor address
bus width

Flash EPROM 2 MB

Graphics Bus internal

36 bits

39

Basic Specications

Communications

Modem type v.92 Data/Fax MDC

Modem

Modem controller softmodem

Interface HDA Bus

Network adapter 10/100 Ethernet LAN

on system board

Wireless internal WLAN and

Bluetooth

®

wireless
support (if optional
cards are purchased)

40

3-in-1 Media Card Reader

3-in-1 media memory

Ricoh 5C847

card controller

3-in-1 media memory
card connector

3-in-1 combo card
controller

Cards supported SD/SDIO/MMC

Video

Video type integrated on system

board, hardware
accelerated

Data bus integrated video

Video controller Intel Extreme

Graphics

Video memory up to 128 MB

Basic Specications

Audio

Audio type two-channel high

definition audio (Azalia)

Audio controller Conexant CX20561-12Z

Stereo conversion 24-bit (analog-to-digital

and digital-to-analog)

Internal Interface high-definition audio

(Azalia) codec

External Interface microphone-in

connector, stereo
headphones/speakers
connector

Speaker one 4-ohm speaker

Internal speaker
amplifier

Volume controls program menus

2-W channel into 4 ohms

Ports and Connectors

Audio microphone

connector, stereo
headphone/speakers
connector

Mini-Card one PCI-E Mini-Card

slot

Modem RJ-11 port

Network adapter RJ-45 port

USB two 4-pin USB 2.0-

compliant connectors

Video 15-hole connector

IEEE 1394 4-pin mini

41

Basic Specications

Display

Type (active-matrix
TFT)

Active area (X/Y) 303.36x 189.6 mm

WXGA

Dimensions:

Height 206 mm (8.11 inches)

Width 320 mm (12.6 inches)

Diagonal 358.14 mm (14.1 inches)

Operating angle 0° (closed) to 165°

Viewing Angles:

WXGA Horizontal 40/40°

WXGA Vertical 15/30°

Pixel pitch 0.2373 mm

42

Display

WXGA Power
Consumption (panel
with backlight)
(typical)

Touchpad

X/Y position
resolution (graphics
table mode)

6.2 W (max) with no
inverter losses

240 cpi

Size:

Width 73.0-mm (2.9-inch)

sensor-active area)

Height 42.9-mm (1.7-inch)

rectangle)

Basic Specications

Keyboard

Number of keys 86 (U.S. and Canada);

87 (Europe); 90
(Japan)

Layout QWERTY/AZERTY/

Kanji

Battery

Type 6-cell “smart” lithium ion

4-cell “smart” lithium ion

Depth 53.4 mm (2.1 inches)

Height 20 mm (0.78 inch)

Width 206.2 mm (8.12 inches)

Weight 0.31 kg (0.68 lb) (6-cell)

0.23 kg (0.50 lb) (4-cell)

AC Adapter

Input voltage 100–240 VAC

Input current
(maximum)

Input frequency 50–60 Hz

Output power 65 W

Output current 4.34 A (maximum at

Rated output voltage 19.5 +/–1.0 VDC

1.5 A

4-second pulse); 3.34
A (continuous)

Dimensions:

Height 28.2 mm (1.11 inches)

Width 57.9 mm (2.28 inches)

Depth 137.2 mm (5.4 inches)

Weight (with cables) 0.15 kg (0.33 lb)

43

Basic Specications

Physical

Height 31.1 to 35.6 mm (1.2 to

1.4 inches)

Width 340 mm (13.39 inches)

Depth 250 mm (9.85 inches)

Weight (with 4-cell

2.17 kg (4.78 lb)

battery)

Weight (with 6-cell

2.26 kg (4.98 lb)

battery)

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage

–

40° to 65°C (–40° to

149°F)

44

Computer Environment

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random-vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

Storage 1.3 GRMS

Maximum shock (measured with hard drive
in head-parked position and a 2-ms half-sine
pulse):

Operating 110 G

Storage 163 G

Airborne contaminant
level

G2 or lower
as defined by
ISA-S71.04-1985

Index

INSPIRON

A

AC adapter

size and weight 43

airflow, allowing 5

AutoTech 32

B

backups

creating 17

C

calling Dell 33

chipset 39

computer, setting up 5

connect(ing)

to the Internet 6

conserving energy 16

customer service 31

customizing

your energy settings 16

D

damage, avoiding 5

data, backing up 17

Dell Support Center 23

Dell support website 37

Dell Technology Guide

for further information 36

Diagnostic Checklist 33

drivers and downloads 37

E

e-mail addresses

for technical support 31

45

Index

energy

conserving 16

expansion bus 40

F

finding more information 36

FTP login, anonymous 32

H

hardware problems

diagnosing 25

Hardware Troubleshooter 25

help

getting assistance and support 30

I

Internet connection 6

ISP

Internet Service Provider 7

46

M

memory problems

solving 20

memory support 39

N

network connection

fixing 18

O

order status 32

P

power problems, solving 19

power strips, using 5

problems, solving 18

processor 38

products

information and purchasing 32

Index

R

reinstalling

Windows 28

resources, finding more 36

S

setup, before you begin 5

software features 16

software problems 20

solving problems 18

specifications 38

support e-mail addresses 31

support sites

worldwide 31

System Messages 24

system reinstall options 28

T

technical support 31

V

ventilation, ensuring 5

W

Windows, reinstalling 28

®

Windows Vista

Program Compatibility Wizard 21

reinstalling 29

setup 6

wired network

network cable, connecting 6

wireless network connection 18

6

47

0Y727HA01

Printed in China.

Printed on recycled paper.

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