Page 1
DLR-TL001
Quick Reference Guide
UHF-Semi-Passive Logger Tag
Page 2
Datalogic S.r.l.
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©2016-2017 Datalogic S.p.A. and/or its affiliates
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Disclaimer
Datalogic has taken reasonable measures to provide
information in this manual that is complete and accurate,
however, Datalogic reserves the right to change any
specification at any time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of
Datalogic S.p.A. in many countries, including the U.S.A. and
the E.U..
DLR-TL001 is a trademark of Datalogic S.p.A. and/or its affiliates. All other trademarks and brands are property of their
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.
See the Regulatory Addendum included with
your product for additional regulatory, safety
and legal information.
Page 3
Table of Contents
END USER SOFTWARE LICENSE AGREEMENT (EULA) ............... iii
Software Product Policy ................................................................vi
General Information ........................................................................ 2
Ordering Code ......................................................................... 3
DLR-TL001 Functional Description ............................................... 4
Main Features ........................................................................4
Operating States ....................................................................4
Manual Interface Behaviour ................................................. 5
Histogram Functionality Description ................................... 7
Mean Kinetic Temperature Calculation ...............................7
Remaining Shelf Life Calculation ......................................... 8
Battery Measurement and Behaviour ................................. 8
DLR-TL001 Memory Description ................................................... 9
Address Space ........................................................................ 9
EPC ................................................................................. 9
TID................................................................................... 9
RESERVED ................................................................... 10
USER MEMORY ........................................................... 11
User Memory map ...............................................................11
Two Main Register Descriptions ........................................12
DLR-TL001 Specifications ............................................................14
Technical Specifications ......................................................14
Air Link Protocol Characteristic (Physical Layer) ..............16
DLR-TL001 Temperature Measurement Traceability ...............18
Datalogic Limited Factory Warranty ...........................................19
Services and Support .................................................................... 22
Quick Reference Guide i
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NOTES
ii DLR-TL001
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DATALOGIC IP TECH S.R.L.
END USER SOFTWARE LICENSE AGREEMENT (EULA)
FOR THE DLR-TL001
Notice to End User: There are two types of software covered by this END USER
LICENSE AGREEMENT ("EULA"): (1) The Datalogic Product you have acquired contains embedded software ("Embedded Software") which is integral to the Product's
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This EULA (End User Software License Agreement) ("EULA” or "Agreement") is a
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Quick Reference Guide iii
Page 6
3. Transfers, Support
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iv DLR-TL001
Page 7
7. Limitation Of Liability
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Quick Reference Guide v
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Software Product Policy
exclusive jurisdiction over all matters regarding this Agreement, except that
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conditions of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, both at trial and on appeal.
- END -
Software Product Policy
Datalogic reserves the right to ship its products with the
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The only exception to this policy is when the buyer has a
signed contract with Datalogic that clearly defines the
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changes in products shipped to the buyer.
To arrange for a Software Maintenance and Support
Agreement please contact your Datalogic sales person.
vi DLR-TL001
Page 9
DLR-TL001 LOGGER
Quick Reference Guide 1
Page 10
General Information
General Information
Datalogic RFID DLR-TL001 is a low cost, semi-passive
UHF Logger TAG that allows to monitor temperature sensitive products during transportation or storage. DLRTL001 is compliant to the EPC Class1 Gen2/ISO18000-6C
standards and it can be used with the Gen2 UHF RFID
readers on the market without any additional equipment.
Once configured using the RFID interface, the logger can
be activated by a simple manual interface that includes a
button (see Figure 1. on page 5). The TAG will start to
monitor the life of a temperature sensitive product allowing to identify problems occurred along the whole cold
chain in a fast and effective way.
The logger is configurable either in Continuous or OverThreshold logging modes and it allows to define up to 16
independent histogram bins for its full temperature
range. Each histogram permits to have different programmable sampling times. Temperature logging and alarms
generation can be enabled or disabled independently for
each histogram bin.
The TAG is also able to calculate the Mean Kinetic Temperature and the remaining shelf life time and to generate
alarms in case these parameters exceed user defined
thresholds.
The tag can generate alarms for the following conditions:
• The counter of a histogram bin exceeds the defined
threshold.
• The Mean Kinetic Temperature value exceeds the
defined threshold.
• The remaining Shelf life is less than the defined
threshold.
• The logging memory is full.
•The elapsed time from the start of the logging
exceeds the defined Estimated Time of Arrival (ETA).
For more details on Registers, please refer to the
Product Reference Guide (PRG).
NOTE
2 DLR-TL001
Page 11
Ordering Code
CODE DESCRIPTION
General Information
DLR-TL001
Temperature Logger UHF semi-passive TAG
Quick Reference Guide 3
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DLR-TL001 Functional Description
DLR-TL001 Functional Description
Main Features
• EPC C1G2 (ISO18000-6C) Compatible
• Frequency range: 860 MHz ÷ 928 MHz
• Read range: approx. 10m in air @ 2W ERP
• Unique TID plus long EPC code (512 bit)
• Memory capacity: 4k samples (8 Kbyte)
• Multiple programmable sampling interval
• Multiple programmable temperature thresholds
• Multiple programmable alarms
• Temperature Histogram function
• Mean Kinetic Temperature function
• Remaining Shelf Life function
• Easy to use manual interface
• Battery Life: 1 year min
• Temperature range: -10°C to 60°C
• Accuracy: ±0.5°C
• Dimensions: 107 x 107 x 6.6 mm3
• Enclosure degree of Protection IP67
• Battery charge status monitoring through RF or
manual interface
Operating States
DLR-TL001 tag behaves according to the following operating states:
Stand-by. Stand-by is the starting state of the tag. In this
state the tag responds to reader interrogations, the log
memory is empty and the internal clock has not yet
started. This is the lower power consumption state.
Idle. The tag is in Idle state when the internal clock is run-
ning, the memory is empty and the tag is waiting for a
start logging command. The start command can be issued
either by an RFID command or by the button.
Active. The tag enters the Active state after having
received the start logging command, in this state the tag
wakes up at defined intervals in order to acquire tempera-
4 DLR-TL001
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DLR-TL001 Functional Description
ture samples and, eventually, it stores those samples
inside the log memory.
Sleep. The tag enters the Sleep state at the end of a log-
ging activity. Differently from the Idle state, in Sleep state
the tag's log memory is not empty and it is retained until a
reset command is issued.
Manual Interface Behaviour
The DLR-TL001 tag has a simple manual interface that
includes a button and a bicolor red/green LED that,
depending on the configuration, allows to check the status
of the alarms and to start/stop the logging activity. By
default, the button can be used only to check the status of
the tag but not to start/stop the logging activity. Start/
stop function can be activated by setting the Button
Enable (BE) bit in the CONTROL register.
Figure 1. Manual Interface
The manual interface behaves as follows:
Pressing the button quickly (less than 2 second) activates
the check status function:
• If the battery level is still sufficient for the logging
activity and no alarms are active, the green LED will
stay lit for 2 seconds.
• If the battery level is still enough for the logging
activity but there are active alarms, the red LED will
stay lit for 2 seconds. The alarms causing the red LED
to light are the following:
• Memory full (see MEMFULL bit in the STATUS
register description; refer to the Product Reference Guide for more details).
Quick Reference Guide 5
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DLR-TL001 Functional Description
• ETA alarm (see ETA_ALRM bit in the STATUS
register description: exceeding an extimated
time).
• Bin counters alarm (see BIN_ALMR bit in the
STATUS register description: at least one histogram went above its preset THR - threshold).
• Mean Kinetic alarm (see MKT_ALRM bit in the
STATUS register description: temperature over a
calculated THR).
• Shelf life alarm (see SHL_ALRM bit in the STATUS register description: residual life time not
sufficient).
• If the battery has not enough charge to continue the
logging activity, the red or green LED will blink for 2
seconds (the green one in case of no alarms, the red
one in case of some alarms).
Table 1. Alarm Indicator
NO ALARM ALARM
Temperature Status
Battery Status
Green Red
No flashing Flashing
If the BE bit is 1 (Start/stop function active), in addition to
the behaviour described above, the logging activity start
can be performed as follows:
•Hold down the button.
• Wait until the green LED lights and the red LED
start blinking.
• Release and press again the button within 5
seconds to confirm the command.
• As the command is accepted, the green LED will
stay lit for 15 seconds.
• The acquisition is started.
If the SD bit is 0, the logging activity stop is also allowed as
follows:
•Hold down the button.
• Wait until the red LED lights and the green LED
start blinking.
6 DLR-TL001
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DLR-TL001 Functional Description
• Release and press again the button within 5
seconds to confirm the command.
• As the command is accepted, the green LED will
stay lit for 15 seconds.
• The acquisition is stopped.
Histogram Functionality Description
The Processor of DLR-TL001 is dedicated to acquire &
store, check, perform calculation, format data and output
the most urgent & significant items to a reader, starting
from the temperatures sampled in a very flexible and programmable way. Statistics, Means, Alarms, are processed
by using an “HISTOGRAM BINS DATA SCHEME” that
reduces the active current consumption time.
The DLR-TL001 tag allows to define up to 16 different histograms bins. The user can decide the upper and lower
temperature limits for each bin: the lower limit of each bin
is equal to the upper limit of the previous bin, while the
upper limit can be defined by the user.
The sample time is programmable for each histogram
(and can be even modified inside it under specific precision needs), the relative threshold alarms can be enabled/
disabled independently.
Histogram bins configuration allows also to control the
storage of the samples inside the logging memory: for
each bin the user can choose to store or not the temperature value and its time stamp in the memory.
This allows a better handling of long term deliveries by
memory saving. Time stamps storage helps to keep track
of the chronological sequences.
For more details and examples on the DLR-TL001
histogram, please refer to the Logger’s Product
Reference Guide (PRG).
NOTE
Mean Kinetic Temperature Calculation
The Mean Kinetic Temperature (MKT) is a simplified way of
expressing the overall effect of temperature fluctuations
during storage, transit and shipment of perishable goods.
DLR-TL001 tag updates the MKT at each temperature
Quick Reference Guide 7
Page 16
DLR-TL001 Functional Description
n
eee
R
H
MKT
n
RT
H
RT
H
RT
H
...
ln
21
sample. The MKT function can be enabled/disabled. The
following formula gives the MKT:
Where ΔH is the MKT activation energy constant
expressed in J/mol, R is the universal gas constant, n is
the number of the samples and Tn is the temperature of
the different samples expressed in °K.
The user can set a threshold value for the MKT; if the MKT
exceeds the threshold, DLR-TL001 Tag generates an alarm
setting MKT_ALARM bit to 1 in the STATUS register.
Remaining Shelf Life Calculation
Shelf Life is the length of time that perishable items are
given before they are considered unsuitable for sale or
consumption. As well as the MKT, the remaining Shelf Life
calculation is useful to monitor the status of the protected
goods during the shipment. The DLR-TL001 calculates the
remaining Shelf Life at each sampling time. Shelf Life time
can be enabled/disabled.
The remaining Shelf Life (hours) is calculated with a formula that is described in the Product Reference Guide or
in the Programming Manual, in the “Shelf Life” dedicated
chapter.
Battery Measurement and Behaviour
The DLR-TL001 tag includes a battery measurement circuitry that allows to control the battery charge level.
Four battery charge levels are defined: Full (3), Normal (2),
Low (1), Empty (0); values can be obtained by reading two
dedicated BITs in the STATUS register. The DLR-TL001 tag
behaves normally when the battery is at the Full or Normal battery level, while it is automatically put in Sleep
state when the level reaches the Low value.
When the battery level status is Low (1) or Empty (0) the
battery level is considered critical, so the condition is
reported by the manual interface as described in the relevant paragraph.
8 DLR-TL001
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DLR-TL001 Memory Description
DLR-TL001 Memory Description
Address Space
The DLR-TL001 tag implements a standard Gen2 memory
map; it has 4 memory banks: RESERVED, EPC, TID and
USER. Below is a brief explanation of the memory banks'
content (all the addresses are specified as 16-bit word
bounded):
EPC
This bank contains a 16 bit CRC-16 and a 16 bit PC field,
according to the standard, and additional 496 bits for EPC
storing. The EPC bank contains the EPC of the DLR-TL001
product, that is composed by the Datalogic company prefix, the DLR-TL001 object type and a serial number. The
EPC is formatted as a SGTIN-96 code.
TID
This bank contains the Class Identifier, the Mask-Designer
Identifier, the Model Number of the chip, as requested by
the standard, plus a 32 bit long Serial Number (see below
for details) and the assembly and chip revision. Total size
of the TID field is 64 bits. The TID memory bank contains
also a 32 bit SAM field used to store the address of the
sensor characteristics table, as defined by the ISO18000
6REV1 draft standard, and additional 110 bytes for user
purposes. The TID and SAM fields are “permalocked” by
the manufacturer while the additional user space is not
locked by default, but it can be locked using the standard
Gen2 lock mechanism.
Quick Reference Guide 9
Page 18
Table 2. TID memory bank structure
DLR-TL001 Memory Description
Free memory space 3C
h
................................
Free memory space 0A
Assembly Revision 09
Chip Revision 08
RFU (Reserved for Future Use) 06h-07
SAM (31…16) 05
SAM (15.…0) 04
Serial Number (31 … 16) 03
Serial Number (15 … 0) 02
Model Number (11 … 0)
000000000110
b
Mask Designer ID(7…0)
00010010
b
MDID (11 … 8)
0000
b
Class ID
11100010
b
01
00
h
h
h
h
h
h
h
h
h
h
RESERVED
This bank contains the 32 bit Kill password and the 32 bit
Access password according to the EPC Class 1 Gen 2 standard. The RESERVED memory bank contains additional 56
bytes for user purposes. The locking mechanism of the
user data field in a RESERVED memory bank is linked to
the locking of the Access password field (i.e. user data is
locked when the access password is locked). Data stored
in these 56 bytes are also protected from reading, like the
password fields, when locked.
Table 3. RESERVED memory bank structure
Free memory space
1F
h
................................
Free memory space 04
Access Password (31 … 16) 03
Access Password (15… 0) 02
Kill Password (31 … 16) 01
Kill Password (15… 0) 00
10 DLR-TL001
h
h
h
h
h
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DLR-TL001 Memory Description
USER MEMORY
This bank contains all the configuration registers and the
logging memory. The total memory bank’s size is 8 Kbyte
(see next chapter for details), 220 bytes are needed for the
configuration and status register, 56 bytes are free for
user purposes and 7914 are allocated for the log area.
User Memory map
Here is reported the beginning and the tail of the USER
MEMORY table, that contains all the configuration regis-
ters and the logging memory.
You can find the full table in the Product Reference Guide
and in the Programming Manual.
The first 8 registers in the Table 4 below the main general
ones for the Logger application.
Table 4. User Memory Map
REGISTER ADDRESS OP. DEFAULT
CONTROL 0x0A RW 0x0010
SAMPLING_DELAY 0x0B RW 0x0E10
INIT_DATE_L 0x0C RW 0x0000
INIT_DATE_H 0x0D RW 0x0000
ETA_L 0x0E RW 0x0000
ETA_H 0x0F RW 0x0000
BIN_ENABLE 0x10 RW 0x0001
........................ ......... ... --
STATUS 0x51 RO --
USER_AREA_0 0x6E RW --
USER_AREA_1 0x6F RW --
........................ ......... ... --
USER_AREA_27 0x89 RW --
LOG_AREA_0 0x8A RO --
........................ ......... ... --
LOG_AREA_3956 0xFFE RO --
Quick Reference Guide 11
Page 20
DLR-TL001 Memory Description
Two Main Register Descriptions
The user can get a detailed description of the Registers In
the Product Reference Guide and in the Programming
Manual.
Here below, only the CONTROL and STATUS Registers will
be described at Bit/ Flag level to improve the reading of
this quick guide.
The CONTROL Register’s 16 bits are the following:
0 - RST (RW) - Reset bit: used to erase all the log memory
and reset all the memory pointers and counters included
the histogram bins.
1 - BE (RW) - Button_Enable bit: if 1, the DLR-TL001 but-
ton can be used to start and to stop the logging activity.
2 - LE (RW) - Logging_Enable bit: if 1, the logging activity is
enabled.
3 -DE (RW) - Delay_Enable bit: If 1, the first sample's
acquisition is given a preset number of seconds after logging starts.
4 - RFSL (RW) - RF_Sensitivity_Level: used to set the sen-
sitivity level of radio freq. front-end. 3 levels: 3 = max, 1 =
min. Default value 1.
5 - MKTE (RW) - Mean_Kinetic_Enable bit: if 1, the MKT
calculation is enabled. Default value is 0.
6 - ARRE (RW) - Arrhenius_Enable bit: if 1, the calculation
of the remaining Shelf Life is enabled. Default value is 0.
11 - SD (RW) - Stop_Disable bit: if 1, the DLR-TL001 button
cannot be used to stop the logging activity. Default value
is 0.
8 to 10 & 12 to 15 Bits are RFU (RW) bits (Reserved for
Future Use).
12 DLR-TL001
Page 21
DLR-TL001 Memory Description
The STATUS Register’s 16 bits are the following:
0 - BAT_LSBIT (RO):
1 - BAT_MSBIT (RO): Bits 0 &1 codify the Battery Level
Status
2 - MEMFULL (RO): flag a full memory condition.
DLR-TL-001 is put in Sleep Mode automatically
3 - ETA_ALRM (RO): set if ETA delay is exceeded.
4 - BIN_ALRM (RO): histograms Alarm. Set if at least one
threshold is exceeded.
5 - MKT_ALRM (RO): set if the Mean Kinetics Temperature
is greater than the Mean Kinetic Threshold Temperature.
6 - SHL_ALRM (RO): remaining shelf life is smaller than
threshold.
6 to 15 Bits – RFU: (Reserved for Future Use).
Quick Reference Guide 13
Page 22
DLR-TL001 Specifications
DLR-TL001 Specifications
Technical Specifications
Item Description
Physical Characteristics
Reader Dimensions
Weight 24 g / 0.84 oz
10.7 x 10.7 x 6.60 cm
(WLH)
Electrical Characteristics
Semipassive
Tag Type (Powering)
Battery Type
Battery Life 1 year MIN
- Internal Battery for measures.
- Passive antenna (reflecting)
Poly-carbonmonofluoride lithium batteries
Model Panasonic BR2032
RFID - Tag Link
Type UHF – RFID (Passive Link - Reflecting)
Antenna Integrated linear
Standard
Compliance
Frequency Range 865.60 ÷ 928.00 MHz
Reading Range
ISO 18000-6C/EPC C1 G2
Up to 10 m / 394 in(ches) in air @ 2W ERP
Reader
Temperature Logging Characteristics
Temperature
Accuracy
Time Accuracy <0.01% error
Data Points 4000
Memory Capacity 4k samples (8 Kbyte)
Available Memory
Monitoring Delay Up to 18 hours
Alarms
±0.5°C typical
Up to 512 bits in EPC bank,
up to 512 bits in User Memory bank
Multiple user-configurable High & Low
Temp. alarm, ETA alarm, MKT alarm, Shelf
Life alarm
3
/ 4.2 x 4.2 x 2.6 in3
14 DLR-TL001
Page 23
DLR-TL001 Specifications
Item Description
Shelf Life Prediction
Shelf Life Monitoring
Calculation as per Arrhenius kinetic model:
Customer time-temper. Dependency Set
Provides Remaining Shelf Life info at check
points with RFID reader or manual interface
User Environment
Enclosure Protection IP67
Enclosure Material PVC Tecnovil code: 21TV306TRS00000
Operating
Temperature
-10°C to 60°C / 14°F to 140°F
a
Storage Temperature -10°C to 60°C / 14°F to 140°F
ESD Air ± 16kV
a See. Notes, Conformance & Compliance in the Product Reference Guide
Quick Reference Guide 15
Page 24
DLR-TL001 Specifications
Air Link Protocol Characteristic (Physical Layer)
In general, the DLR-TL001 tag satisfies the EPCglobal
C1G2 physical layer protocol specification, with the exception of the following points:
• Reader to tag data rates: the interrogator can only
use Tari value of 25 μsec. Tari values of 12.5 μsec and
6.25 μsec are not supported.
• Tag to reader encoding: the encoding format, selected
in response to the interrogator commands, can be
either FM0 or Miller (M=4) as specified in [RD5], chapter 6.3.1.3.2 of. Miller data encoding with M=2 and
M=8 are not supported.
• Tag to reader data rates: the DLR-TL001 tag supports
tag to interrogator data rates and link frequencies as
specified in the following table:
Table 5. Tag to reader data rates
Divide
Ratio
8 200 μsec 40 kHz FM0
64/3 66.6 μsec 320 kHz Miller M=4
64/3 83.3 μsec 256 kHz Miller M=4
64/3 85.3 μsec 250 kHz Miller M=4
a TRcal is the Tag to Interrogator calibration time.
• Commands: all the EPC C1G2 mandatory commands
are supported as well as the optional Access command. For more details see the Product Reference
Guide (PRG).
16 DLR-TL001
TRcal
a
Link
Frequency
Encoding
Type
Page 25
Mechanical Specification
Measures are given in millimetres.
Figure 2.
DLR-TL001 Specifications
Quick Reference Guide 17
Page 26
DLR-TL001 Temperature Measurement Traceability
DLR-TL001 Temperature
Measurement Traceability
The DLR-TL001 temperature loggers are individually
tested before release to verify operational functionality
and product performance.
In addition, the DLR-TL001 loggers are individually calibrated for temperature accuracy measurement.
The temperature accuracy verification processes are in
compliance with SIT/Tec-001/01 and are traceable to the
International System of Units (SI) through the Italian
Metrological Research National Institute (I.N.RI.M. Istit.
Naz. di Ricerca Metrol.) and Italian Calibration Service (SIT
Serv. Taratura Italia).
18 DLR-TL001
Page 27
Datalogic Limited Factory Warranty
Datalogic Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be
free from defects in materials and workmanship for a period of 3
months from product shipment. Datalogic hardware products are
warranted against defects in material and workmanship under
normal and proper use. The liability of Datalogic under this warranty is limited to furnishing the labor and parts necessary to
remedy any defect covered by this warranty and restore the
product to its normal operating condition. Repair or replacement
of product during the warranty does not extend the original warranty term. Products are sold on the basis of specifications applicable at the time of manufacture and Datalogic has no obligation
to modify or update products once sold.
If Datalogic determines that a product has defects in material or
workmanship, Datalogic shall, at its sole option repair or replace
the product without additional charge for parts and labor, or credit or refund the defective products duly returned to Datalogic. To
perform repairs, Datalogic may use new or reconditioned parts,
components, subassemblies or products that have been tested
as meeting applicable specifications for equivalent new material
and products. Customer will allow Datalogic to scrap all parts removed from the repaired product. The warranty period shall extend from the date of shipment from Datalogic for the duration
published by Datalogic for the product at the time of purchase
(Warranty period). Datalogic warrants repaired hardware devices
against defects in workmanship and materials on the repaired
assembly for a 90 day period starting from the date of shipment
of the repaired product from Datalogic or until the expiration of
the original warranty period, whichever is longer. Datalogic does
not guarantee, and it is not responsible for, the maintenance of,
damage to, or loss of configurations, data, and applications on the
repaired units and at its sole discretion can return the units in the
“factory default” configuration or with any software or firmware
update available at the time of the repair (other than the firmware or software installed during the manufacture of the product). Customer accepts responsibility to maintain a back up copy
of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a return authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines Customer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the designated Datalogic service center, with shipping charges prepaid.
Datalogic shall pay for the return of the product to Customer if
the shipment is to a location within the country in which the Datalogic service center is located. Customer shall be responsible
for paying all shipping charges, duties, taxes, and any other
Quick Reference Guide 19
Page 28
Datalogic Limited Factory Warranty
charges for products returned to any other locations. Failure to
follow the applicable RMA policy, may result in a processing fee.
Customer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are
not defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered,
repaired or upgraded by other than Datalogic service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic
determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or
supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of prod-
uct with any other instrument, equipment or apparatus;
(iv) any claimed defect or damage caused by the failure to
provide proper maintenance, including but not limited to
cleaning the upper window in accordance with product
manual;
(v) any defect or damage caused by natural or man-made
disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external component damage or destruction of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-restoring
action as for example firmware or software upgrades,
software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power supply,
batteries, keypads, touch screen, triggers etc.).
No Assignment
Customer may not assign or otherwise transfer its rights or obligations under this warranty except to a purchaser or transferee
of product. No attempted assignment or transfer in violation of
this provision shall be valid or binding upon Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT. DATALOGIC
SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CUSTOMER ARISING FROM DELAYS IN THE REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE ABOVE. THE REMEDY SET
FORTH IN THIS WARRANTY STATEMENT IS THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS. UNDER
NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER
OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL INDIRECT, SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE
20 DLR-TL001
Page 29
Datalogic Limited Factory Warranty
NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit
to Datalogic. Datalogic shall assume risk of loss or damage for
product in Datalogic’s possession. In the absence of specific written instructions for the return of product to Customer, Datalogic
will select the carrier, but Datalogic shall not thereby assume any
liability in connection with the return shipment.
Quick Reference Guide 21
Page 30
Services and Support
Services and Support
Datalogic provides several services as well as technical
support through its website. Log on to www.datalogic.
com and click on the links indicated for further informa-
tion.
Products
Search through the links to arrive at your product page
where you can download specific Manuals and Software &
Utilities
.
Service & Support
• Technical Support
gramming guides and Technical Support Department in
the world
• Service Programs - Warranty Extensions and Mainte-
nance Agreements
• Repair Services - Flat Rate Repairs and Return Material
Authorization (RMA) Repairs
• Downloads – Manuals & Documentation, Data Sheets,
Product Catalogues, etc.
Contact Us
• Information Request Form and Sales & Service Network
- Product documentation and pro-
22 DLR-TL001
Page 31
NOTES
Services and Support
Quick Reference Guide 23
Page 32
www.datalogic.com
©2016-2017 Datalogic S.p.A. and/or its affiliates. All rights
reserved. Datalogic and the Datalogic logo are registered
trademarks of Datalogic S.p.A. in many countries, including
the U.S. and the E.U.
Datalogic S.r.l.
Via San Vitalino 13 | Calderara di Reno (BO) |40012 | Italy
Telephone: +39 051 3147011
820076914 (Rev D) March 2017
|
Fax: +39 051 3147205
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