Page 1
DLR-PR001-XX Family
RFID Portal Reader 4 Antennas EU/US
Quick Reference Guide
Page 2
Datalogic S.r.l.
Via San Vitalino 13
40012 Calderara di Reno (BO)
Italy
Tel. +39 051 3147011
Fax +39 051 3147205
2017 Datalogic S.p.A. and/or its affiliates
All rights reserved. Without limiting the rights under
copyright, no part of this documentation may be reproduced,
stored in or introduced into a retrieval system, or transmitted
in any form or by any means, or for any purpose, without the
express written permission of Datalogic S.p.A. and/or its
affiliates. Owners of Datalogic products are hereby granted a
non-exclusive, revocable license to reproduce and transmit
this documentation for the purchaser's own internal business
purposes. Purchaser shall not remove or alter any proprietary
notices, including copyright notices, contained in this
documentation and shall ensure that all notices appear on
any reproductions of the documentation. Should future
revisions of this manual be published, you can acquire printed
versions by contacting your Datalogic representative.
Electronic versions may either be downloadable from the
Datalogic website (www.datalogic.com) or provided on
appropriate media. If you visit our website and would like to
make comments or suggestions about this or other Datalogic
publications, please let us know via the "Contact Datalogic"
page.
Disclaimer
Datalogic has taken reasonable measures to provide
information in this manual that is complete and accurate,
however, Datalogic reserves the right to change any
specification at any time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of
Datalogic S.p.A. in many countries, including the U.S.A. and
the E.U.
DLR-PR001 and the D RFID Logo are trademarks of Datalogic
S.p.A. and/or its affiliates.
All other trademarks and brands are property of their
respective owners.
.
See the Regulatory Addendum included with
your product for additional regulatory, safety
and legal information.
Page 3
Quick Reference Guide i
Table of Contents
END USER LICENSE AGREEMENT ................................................ iii
Software Product Policy ................................................................ vi
Product Description ........................................................................ 1
General Features ............................................................................. 2
Getting Started ................................................................................ 2
Connecting to the Reader Using the Serial Port ................. 3
Connecting to the Reader via Ethernet ...............................3
Mechanical Dimensions and Installation Notice ................4
Kit and Accessories ................................................................5
External Interfaces Description .....................................................6
Connectors .............................................................................. 6
Power Supply Connector.............................................. 6
RS232 Port..................................................................... 7
Ethernet Port................................................................. 8
USB Host Ports ............................................................. 9
GPIO Port ..................................................................... 10
RFID Antenna Ports.................................................... 11
LEDs ............................................................................. 11
DLR-PR001-XX Configuration ............................................12
Restore Factory Default Settings .......................................12
Technical Specifications ...............................................................13
Datalogic Limited Factory Warranty ...........................................15
Support Through the Website .....................................................18
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ii DLR-PR001-XX
NOTES
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Quick Reference Guide iii
END USER LICENSE AGREEMENT
NOTICE TO END USER: BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR BY
USING THE DATALOGIC PRODUCT THAT INCLUDES THIS SOFTWARE, THE END USER
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This End User License Agreement ("EULA") is between Datalogic IP Tech S.r.l. having its registered office at Via San Vitalino 13, 40012 Calderara di Reno (Bologna),
Italy (“Datalogic”), and you, either an individual or a single entity, (“End User or
“You””) who has purchased one or more DLPR001-XX (“Datalogic Product”) subject
to the terms and conditions provided in any relevant purchase or sale contract.
This EULA applies to the software contained in the Datalogic Product (“Embedded
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License fees shall be due by End User to Datalogic according to the terms provided
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Without prejudice to any other rights or remedies Datalogic may have, Datalogic
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a superseding Agreement for the Software or any replacement or modified version
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iv DLR-PR001-XX
any time. Subject to the foregoing, termination shall be effective upon notice to the
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End User may request support for Software from Datalogic at Datalogic's standard
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effect at the time the support is requested.
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8.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private expense as
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End User specifically agrees not to export or re-export any of the Software: (i)
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Quick Reference Guide v
to any country to which the U.S. has embargoed or restricted the export of
goods or services or to any national of any such country, wherever located,
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The Datalogic Product may contain one or more items of third party software
which use is governed by separate third party license, unless otherwise stated.
10. Open Source Software
Portions of the Software include or operate with Open Source software (“Open
Source Software”).
Open Source Software is software covered by a publicly available license governed
solely under Copyright law, whereas the complete terms and obligations of such
license attach to a licensee solely through the act of copying, using and/or distributing the licensed software, such obligations often include one or more of attribution obligations, distribution obligations, copyleft obligations, and intellectual
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All notices required or authorized under this Agreement shall be given in writing,
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shall be sent to the attention of Datalogic IP Tech S.r.l., Legal & IP Department, Via
San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy, or such other address as
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12.1. Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to use of the Datalogic Products and the
licensing of the Software and supersedes all prior or contemporaneous agreements, written or oral, between the parties concerning the use of the Datalogic Products and licensing of the Software. This Agreement may not be
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enforce all of End User’s and Datalogic’s respective rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles. The United Nations
Convention on Contracts for the International Sale of Goods does not apply.
All rights, duties, and obligations are subject to the courts of the country in
which End User obtained the license. For licenses granted by Licensee who
operates in the countries specified below, the following terms applies.
For Americas:
This Agreement is governed by the laws of the State of Oregon. This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Oregon U.S.A, without
regard to the rules governing conflicts of law. The state or federal courts of the
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Datalogic shall have the right, at its absolute discretion, to initiate proceedings
in the courts of any other state, country, or territory in which End User resides,
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Software Product Policy
vi DLR-PR001-XX
or in which any of End User's assets are located. In the event an action is
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party shall be entitled to reasonable attorneys’ fees, both at trial and on
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This Agreement is governed by the laws of Italy. This Agreement and the
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absolute discretion, to initiate proceedings in the courts of any other state,
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For Asia- Pacific Countries:
The validity, interpretation and construction of the Agreement shall be governed by and construed in accordance with Laws of the Republic of Singapore.
Parties expressly disclaim the application of the United Nations Convention
for International Sale of Goods.
Any dispute arising out of or in connection with this contract, including any
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The number of arbitrators will be three, with each side to the dispute being
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Vacancies in the post of chairman will be filled by the president of the SIAC.
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appointed. All proceedings will be conducted, including all documents presented in such proceedings, in the English language. The English language
version of these terms and conditions prevails over any other language version.
- END -
Software Product Policy
Datalogic reserves the right to ship its products with the
latest version of software/firmware available. This provides our customers with the very latest in Datalogic software technology.
The only exception to this policy is when the buyer has a
signed contract with Datalogic that clearly defines the
terms and conditions for making software/firmware
changes in products shipped to the buyer.
To arrange for a Software Maintenance and Support
Agreement please contact your Datalogic sales person.
Page 9
Quick Reference Guide 1
RFID Portal Reader 4 Antennas
Product Description
The DLR-PR001-XX is an RFID reader optimized for portal
installations, featuring full power to up 4 antennas
*
, GEN2
Dense Reader Mode management and high speed read
rates. Based on an embedded HW architecture (x86) and
standard operating system (Linux), it eases the
development of custom software and solutions. The onboard computing power and connectivity remove the need
for an external PC and related cabling. This results in
deployment and operations cost savings, thus reducing
the total cost of ownership of installed devices. It is best
suited for complex AutoID scenarios, where the
information can be collected and fed directly to the reader
from multiple sources such as Smart Card readers,
Barcode readers and other in-field sensors. All data can
be handled locally through data buffering, filtering and
aggregation, in order to directly provide decision making
data to higher level Business Intelligence processes. The
same data can also trigger local actuators and screen
displays for in-field real-time processes in a standalone
mode. As a result of all the above, the DLR-PR001-XX
allows solution providers to customize the reader to each
application, thus creating their own specialized devices
accordingly. It is offered in two different models to fit the
different frequency standards in the EU and US regions.
Table 1 - Models P/N
* You can add more antennas with the "4 antenna multiplexer" accessory
(see Accessories list and Product Reference Guide for more details).
Model P/N RF carrier frequency
DLR-PR001-EU 865.6 ÷ 867.6 MHz
DLR-PR001-US 902.0 ÷ 928.0 MHz
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General Features
2DLR-PR001-XX
General Features
The DLR-PR001-XX is an RFID UHF Portal reader and can
be used with dedicated antennas (up to 4 antennas), refer
to the Products list and accessories on page 5 for part
numbers.
You can connect to the DLR-PR001-XX using the serial
port or the Ethernet port (see External Interfaces
Description on page 6 for more details).
Two USB ports are presents, they can be used to connect
external devices like Wi-Fi or Bluetooth adapters, flash
pens and others devices.
Lastly, the DLR-PR001-XX has a bidirectional port with 13
GPIOs (General Purpose Input/Output lines) to be used to
control external devices or to send trigger signals to the
reader (see "GPIO port" in "External Interfaces description"
paragraph for more details).
Getting Started
The DLR-PR001-XX reader can be used with an Ethernet
cable or with the standard serial port.
To begin, you need first to download and install the .NET
framework 2.0 (only if .NET is not already installed on your
PC). Follow the steps below to familiarize yourself with
the product.
1. Download the latest version of the Demo software or
a similar application from the Datalogic website and
install it on your PC.
2. Connect the antenna to conn. #1 through an
appropriate antenna cable.
3. Connect the power supply.
4. Connect the reader directly to your PC using the
serial port or via Ethernet (see dedicated
paragraphs).
5. Launch the Demo Software and connect to the
interface (TCP/IP or COM port).
6. Place a tag under the antenna field, click on "start
inventory" and see the tag information on the main
window of application.
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Getting Started
Quick Reference Guide 3
Connecting to the Reader Using the
Serial Port
You can connect to the DLR-PR001-XX using the RS232
serial port through a standard DB9 serial cable.
By default, the serial port of the reader is configured as a
configuration console; you have first to configure your
preferred serial terminal monitor (Hyperterminal, Tera
Term, Putty, etc.).
(For more details about reader connection using the serial
port, please see the Product Reference Guide).
Connecting to the Reader via Ethernet
You can connect to the DLR-PR001-XX via Ethernet
trough an Ethernet crossover cable. By default, the reader
is configured with the static IP address 192.168.0.1. If
your private network matches the default network
configuration of the reader, you can connect to it.
Otherwise, you can change the network configuration of
the reader by connecting to it with a serial communication
program (see the Product Reference Guide for more
details). Remember to select the TCP/IP connection
option and insert the IP address in the Datalogic demo
tool, or eventually in your application.
Page 12
Getting Started
4DLR-PR001-XX
Mechanical Dimensions and Installation
Notice
The DLR-PR001-XX could be mounted either horizontally
or vertically. Locate the four mounting slots on the reader,
as illustrated below.
All measurements are in millimeters.
Figure 1. DLR-PR001-XX Technical drawing
Page 13
Getting Started
Quick Reference Guide 5
Kit and Accessories
Figure 2. shows the DLR-PR001-XX kit for a complete
RFID set-up:
Figure 2. DLR-PR001 kit
• RFID Portal Reader 4 Antenna
• Datalogic Power Supply
•RFID Antenna
• Connection cable (antenna cable)
Table 2 - Products list and accessories
Models Description Part Number
RFID PORTAL READER 4 ANTENNA EU DLR-PR001-EU
RFID PORTAL READER 4 ANTENNA US DLR-PR001-US
RFID PORTAL READER KIT EU DLR-PR001-K1-EU
RFID PORTAL READER KIT US DLR-PR001-K1-US
INTERFACE BOARD FOR I/O IF-DLR-PR002
RFID ANTENNA FOR DLR-PR001 EU AN-DLR-PR002-EU
RFID ANTENNA FOR DLR-PR001 US AN-DLR-PR002-US
CONNECTION CABLE 5 MT. FOR DLR-PR002 CAB-002
CONNECTION CABLE 15 MT. FOR DLR-PR002 CAB-003
POWER SUPPLY FOR DLR-PR001 EU/US PS-DLR-PR001
4 ANTENNA MULTIPLEXER MP-DLR-PR002
Page 14
External Interfaces Description
6DLR-PR001-XX
External Interfaces Description
Connectors
The DLR-PR001-XX reader is equipped with the followings
ports:
Figure 3. DLR-PR001-XX Connectors View
Power Supply Connector
The power supply connector shall be used to provide the
reader with the DC supply voltage in the range 9V to 36V.
The part number of the connector is KPJX-3S-S by Kycon,
the pinout of the connector is shown in the following
table:
The external shield can be connected to Ground.
Figure 4. Power supply connector
Pin # Signal Description
1GND Ground
2 V+ DC input Voltage
3GND Ground
Page 15
External Interfaces Description
Quick Reference Guide 7
RS232 Port
The DLR-PR001-XX RS232 port is available on a DB9
connector, the pinout is the following:
Figure 5. RS232 port DB9 socket connector pinout
NOTE
It is strongly recommended to use only the Datalogic power supply AC/DC adapter 24Vdc output voltage.
Pin # Signal Description
1 - Not connected
2TX TX output
3RX RX input
4 - Not connected
5GND Ground
6 - Not connected
7CTS Clear to Send
8RTS Req. to send
9 - Not connected
Shell Ext. shell conn. To GND
Page 16
External Interfaces Description
8DLR-PR001-XX
Ethernet Port
The Ethernet port can be used to connect the reader to a
10/100/1000 Base-T network using a RJ45 cable.
The Ethernet connector pinout is the following:
Figure 6. Ethernet connector
Pin # Signal Description
1 DA+ Bidirectional pair A+
2 DA- Bidirectional pair A-
3 DB+ Bidirectional pair B+
4 DC+ Bidirectional pair C+
5 DC- Bidirectional pair C-
6 DB- Bidirectional pair B-
7 DD+ Bidirectional pair D+
8 DD- Bidirectional pair D-
NOTE
The DLR-PR001 does not support Power Over
Ethernet (POE).
Page 17
External Interfaces Description
Quick Reference Guide 9
USB Host Ports
The DLR-PR001 reader has 2 USB 2.0 high speed ports
that can be used to connect external devices like Wi-Fi or
Bluetooth adapters, GPS receivers or flash pen drives.
Each port is able to provide up to 500mA supply current at
5VDC voltage.
The connector is a 4 pins Type A receptacle:
Figure 7. USB connector type A
Pin # Signal Description
1 Vbus +5V DC USB bus
2 D- D- signal
3D+ D+ signal
4GND Ground
Shell External shell
Page 18
External Interfaces Description
10 DLR-PR001-XX
GPIO Port
The reader has 13 GPIO bidirectional pins to be used to
control external devices or to send trigger signals to the
reader. All GPIOs are TTL Levels. (See the Product
Reference Guide for more details and instructions on how
to use them). A DB15 external connector is available:
Figure 8. DB15 Socket Connector
Pin # Signal Description
1 GPIO0 General Purpose I/O 0
2 GPIO2 General Purpose I/O 2
3 GPIO4 General Purpose I/O 4
4 GPIO6 General Purpose I/O 6
5 GPIO8 General Purpose I/O 8
6 GPIO10 General Purpose I/O 10
7 GPIO12 General Purpose I/O 12
8GND Ground
9 GPIO1 General Purpose I/O 1
10 GPIO3 General Purpose I/O 3
11 GPIO5 General Purpose I/O 5
12 GPIO7 General Purpose I/O 7
13 GPIO9 General Purpose I/O 9
14 GPIO11 General Purpose I/O 11
15 DC_BYPASS Input supply voltage bypass (500mA max)
Shell External shell
Page 19
External Interfaces Description
Quick Reference Guide 11
RFID Antenna Ports
The reader has 4 antenna ports available on 50 Ohm RPTNC jack connectors.
RF output (32dBm peak max.)
In order to achieve the best reading performance, the
VSWR of the antenna shall be lower than 1.5 : 1.
LEDs
The DLR-PR001-XX top cover panel houses the following
LEDs:
LED Function Type
POWER Power ON Green LED
RF ACTIVE RFID Transmitting activity Blink Yellow LED
GSM/GPRS Not Present No LED
FAULT
Boot phase Red LED
Ready to work OFF
ANTENNA
*
* The LED indicates the antenna configured via software to transmit. By
default the selected antenna is Ant1. Please note that the LED does not
indicate if an antenna is physically attached to the reader or not.
Selected TX Antenna Yellow LED
NOTE
Fault LED is on only during boot phase.
Page 20
External Interfaces Description
12 DLR-PR001-XX
DLR-PR001-XX Configuration
The reader can be configured using a standard Linux bash
shell available via serial port.
Reader Configuration Using the Serial Port
By default, a standard bash shell is available via serial
port; to access the reader using this method, you have
first to configure your preferred serial terminal monitor
(Hyperterminal, Tera Term, Putty, etc…) with the following
settings:
Baud rate: 115200 b/s
Data bit: 8
Stop bit: 1
Parity: none
Flow control: none
To login, type "root" in the Username text box and
"rooroot" as Password.
(For more details and complete procedure for reader
configuration using the serial port, please see the
Products Reference Guide).
Restore Factory Default Settings
Restoring factory default settings of DLR-PR001-XX is
possible only using the serial port and a USB pen drive.
For complete detailed procedure, see the Products
Reference Guide.
Page 21
Technical Specifications
Quick Reference Guide 13
Technical Specifications
Item Description
Physical Characteristics
Reader Dimension
(W-L-H) 27.5 x 15.5 x 3.9 cm3 / 10.8 x 6.1
x 1.5 in
3
Weight
1300 g / 45.86 oz
Electrical Characteristics
Electrical Power
9÷36 VDC - 60W
RF Characteristics
Type
UHF - RFID
Standard Compliance
EPC C1 G2/ISO 18000-6C
Frequency Bands
865.60 ÷ 867.60 MHz European standard
(ETSI EN 302 208)
902.00
÷
928.00 MHz US standard (FCC
part 15)
RF Output Power
Up to 32 dBm (1.6W) conducted (ETSI)
Up to 30 dBm (1W) conducted (FCC)
Antenna
Up to 4 external antennas (RP-TNC
connectors)
Receiving Capability
Gen 2 Dense Reader Mode Management
Data rate up to 400 Kb/s
Technical Characteristics
CPU
Intel Atom Z510 CPU @ 1.1 Ghz
Memory
2 Gbytes RAM
8 Gbytes MicroSD
Operating System
Linux (Debian)
Connectivity
RS232 serial com (DB9)
2 X USB 2.0 ports (conn. type A)
Ethernet 10/100/1000 Base-T (RJ45)
Digital I/O
13 GPIO pins, TTL level
User Environment
Partic. & Water Sealing
IP42
Page 22
Technical Specifications
14 DLR-PR001-XX
Operat. Temperature
-10°C to 50°C / 14°F to 122°F
Storage Temperature
-20°C to 60°C / -4°F to 140°F
ESD Level
16kV
Item Description
Page 23
Datalogic Limited Factory Warranty
Quick Reference Guide 15
Datalogic Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be
free from defects in materials and workmanship for a period of
one year from product shipment. Datalogic (“Datalogic”)
hardware products are warranted against defects in material and
workmanship under normal and proper use. The liability of
Datalogic under this warranty is limited to furnishing the labor
and parts necessary to remedy any defect covered by this
warranty and restore the product to its normal operating
condition. Repair or replacement of product during the warranty
does not extend the original warranty term. Products are sold on
the basis of specifications applicable at the time of manufacture
and Datalogic has no obligation to modify or update products
once sold.
If Datalogic determines that a product has defects in its material
or workmanship, Datalogic shall, at its sole option repair or
replace the product without additional charge for parts and labor,
or credit or refund the defective products duly returned to
Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products
that have been tested as meeting applicable specifications for
equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired product.
The warranty period shall extend from the date of shipment from
Datalogic for the duration published by Datalogic for the product
at the time of purchase (Warranty period). Datalogic warrants
repaired hardware devices against defects in workmanship and
materials on the repaired assembly for a 90 day period starting
from the date of shipment of the repaired product from Datalogic
or until the expiration of the original warranty period, whichever
is longer. Datalogic does not guarantee, and it is not responsible
for, the maintenance of, damage to, or loss of configurations,
data, and applications on the repaired units and at its sole
discretion can return the units in the “factory default”
configuration or with any software or firmware update available
at the time of the repair (other than the firmware or software
installed during the manufacture of the product). Customer
accepts responsibility to maintain a backup copy of its software
and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a
return authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines
Customer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the
designated Datalogic service center, with shipping charges
prepaid. Datalogic shall pay for the return of the product to
Customer if the shipment is to a location within the country in
Page 24
Datalogic Limited Factory Warranty
16 DLR-PR001-XX
which the Datalogic service center is located. Customer shall be
responsible for paying all shipping charges, duties, taxes, and any
other charges for products returned to any other locations.
Failure to follow the applicable RMA policy, may result in a
processing fee. Customer shall be responsible for return
shipment expenses for products which Datalogic, at its sole
discretion, determines are not defective or eligible for warranty
repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered,
repaired or upgraded by other than Datalogic service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic
determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or
supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of prod-
uct with any other instrument, equipment or apparatus;
(iv) any claimed defect or damage caused by the failure to
provide proper maintenance, including but not limited to
cleaning the upper window in accordance with product
manual;
(v) any defect or damage caused by natural or man-made
disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external component damage or destruction of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-restoring
action as for example firmware or software upgrades,
software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power supply,
batteries, keypads, touch screen, triggers etc.).
No Assignment
Customer may not assign or otherwise transfer its rights or
obligations under this warranty except to a purchaser or
transferee of product. No attempted assignment or transfer in
violation of this provision shall be valid or binding upon Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DATALOGIC
SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY
CUSTOMER ARISING FROM DELAYS IN THE REPLACEMENT OR
REPAIR OF PRODUCTS UNDER THE ABOVE.
THE REMEDY SET FORTH IN THIS WARRANTY STATEMENT IS THE
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR WARRANTY
CLAIMS. UNDER NO CIRCUMSTANCES WILL DATALOGIC BE
Page 25
Datalogic Limited Factory Warranty
Quick Reference Guide 17
LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST
PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL INDIRECT,
SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER
DATALOGIC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit
to Datalogic. Datalogic shall assume risk of loss or damage for
product in Datalogic’s possession. In the absence of specific
written instructions for the return of product to Customer,
Datalogic will select the carrier, but Datalogic shall not thereby
assume any liability in connection with the return shipment.
Page 26
Support Through the Website
18 DLR-PR001-XX
Support Through the Website
Datalogic provides several services as well as technical
support through its website.
Log on to www.datalogic.com and click on the SUPPORT >
RFID category link. From this page you can select your
product model from the dropdown list which gives you
access to:
Downloads including Data Sheets, Manuals, Software &
Utilities, and Drawings;
Repair Program for On-Line Return Material Authorizations (RMAs) plus Repair Center contact information;
Service Program containing details about Maintenance
Agreements;
Technical Support through email or phone.
Page 27
Support Through the Website
Quick Reference Guide 19
NOTES
Page 28
©2017 Datalogic S.p.A. and/or its affiliates. All rights
reserved. Datalogic and the Datalogic logo are registered
trademarks of Datalogic S.p.A. in many countries, including
the U.S. and the E.U.
Datalogic S.r.l.
Via San Vitalino 13 | Calderara di Reno (BO) |40012 | Italy
Telephone: +39 051 3147011
|
Fax: ++39 051 3147205
www.datalogic.com
820098414 (Rev A) September 2017
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