1.1About the documentation .............................................................................................................................................. 6
1.1.1Meaning of warnings and symbols ................................................................................................................6
1.2For the installer............................................................................................................................................................... 7
1.2.2Installation site ............................................................................................................................................... 8
1.2.3Refrigerant — in case of R410A or R32..........................................................................................................9
3.1About this document ...................................................................................................................................................... 18
3.2Installer reference guide at a glance .............................................................................................................................. 19
4 About the box20
4.1Overview: About the box ................................................................................................................................................ 20
4.2Outdoor unit ................................................................................................................................................................... 20
4.2.1To unpack the outdoor unit ........................................................................................................................... 20
4.2.2To remove the accessories from the outdoor unit........................................................................................ 21
4.3Indoor unit ...................................................................................................................................................................... 22
4.3.1To unpack the indoor unit .............................................................................................................................. 22
4.3.2To remove the accessories from the indoor unit .......................................................................................... 23
4.4.1To unpack the gas boiler ................................................................................................................................ 23
4.4.2To remove the accessories from the gas boiler............................................................................................. 24
5 About the units and options26
5.1Overview: About the units and options.......................................................................................................................... 26
5.2.1Identification label: Outdoor unit .................................................................................................................. 26
5.2.2Identification label: Indoor unit ..................................................................................................................... 27
5.2.3Identification label: Gas boiler ....................................................................................................................... 27
5.3Combining units and options.......................................................................................................................................... 29
5.3.1Possible options for the outdoor unit ............................................................................................................ 29
5.3.2Possible options for the indoor unit............................................................................................................... 30
5.3.3Possible options for the gas boiler ................................................................................................................. 33
5.3.4Possible combinations of indoor unit and outdoor unit................................................................................ 38
5.3.5Possible combinations of indoor unit and domestic hot water tank ............................................................ 39
6.2Preparing the installation site......................................................................................................................................... 40
6.2.1Installation site requirements of the outdoor unit........................................................................................ 40
6.2.2Additional installation site requirements of the outdoor unit in cold climates............................................ 42
6.2.3Installation site requirements of the indoor unit .......................................................................................... 43
6.4Preparing water piping ................................................................................................................................................... 44
7.2Opening the units ........................................................................................................................................................... 56
7.2.1About opening the units................................................................................................................................. 56
7.2.2To open the outdoor unit ............................................................................................................................... 56
7.2.3To open the switch box cover of the indoor unit .......................................................................................... 57
7.2.4To open the gas boiler.................................................................................................................................... 58
7.2.5To open the switch box cover of the gas boiler............................................................................................. 58
7.3Mounting the outdoor unit............................................................................................................................................. 59
7.3.1About mounting the outdoor unit ................................................................................................................. 59
7.3.2Precautions when mounting the outdoor unit .............................................................................................. 59
7.3.3To provide the installation structure ............................................................................................................. 59
7.3.4To install the outdoor unit ............................................................................................................................. 62
7.3.5To provide drainage........................................................................................................................................ 62
7.3.6To prevent the outdoor unit from falling over .............................................................................................. 63
7.4Mounting the indoor unit ............................................................................................................................................... 64
7.4.1About mounting the indoor unit .................................................................................................................... 64
7.4.2Precautions when mounting the indoor unit................................................................................................. 64
7.4.3To install the indoor unit ................................................................................................................................ 64
7.5Mounting the gas boiler.................................................................................................................................................. 66
7.5.1To install the gas boiler .................................................................................................................................. 66
7.5.2To install the condensate trap ....................................................................................................................... 67
7.6Condensate pipe work .................................................................................................................................................... 69
7.7.5To flare the pipe end ...................................................................................................................................... 72
7.7.6To braze the pipe end..................................................................................................................................... 73
7.7.7Using the stop valve and service port ............................................................................................................ 74
7.7.8To connect the refrigerant piping to the outdoor unit ................................................................................. 75
7.7.9To connect the refrigerant piping to the indoor unit .................................................................................... 76
7.8Checking the refrigerant piping...................................................................................................................................... 76
7.8.1About checking the refrigerant piping ........................................................................................................... 76
7.8.2Precautions when checking the refrigerant piping........................................................................................ 77
7.8.3To check for leaks ........................................................................................................................................... 77
7.9.6To fix the fluorinated greenhouse gases label ............................................................................................... 80
7.10 Connecting water piping................................................................................................................................................. 81
7.10.1About connecting the water piping ............................................................................................................... 81
7.10.2Precautions when connecting the water piping............................................................................................ 81
7.10.3Connecting the water piping of the indoor unit............................................................................................ 82
7.10.4Connecting the water piping of the gas boiler .............................................................................................. 83
7.10.5To fill the space heating circuit ...................................................................................................................... 84
7.10.6To fill the domestic water circuit of the gas boiler........................................................................................ 85
7.10.7To fill the domestic hot water tank................................................................................................................ 85
7.10.8To insulate the water piping .......................................................................................................................... 85
7.11 Connecting the electrical wiring ..................................................................................................................................... 86
7.11.1About connecting the electrical wiring.......................................................................................................... 86
7.11.2Precautions when connecting the electrical wiring....................................................................................... 87
7.11.3Guidelines when connecting the electrical wiring......................................................................................... 87
7.11.4To connect the electrical wiring to the outdoor unit .................................................................................... 88
7.11.5To connect the electrical wiring to the indoor unit....................................................................................... 88
7.11.6To connect the main power supply of the indoor unit.................................................................................. 90
7.11.7To connect the main power supply of the gas boiler .................................................................................... 91
7.11.8To connect the communication cable between gas boiler and indoor unit................................................. 92
7.11.9To connect the user interface........................................................................................................................ 94
7.11.10 To connect the shut-off valve ........................................................................................................................ 95
7.11.11 To connect the electrical meter..................................................................................................................... 96
7.11.12 To connect the gas meter .............................................................................................................................. 97
7.11.13 To connect the domestic hot water pump .................................................................................................... 97
7.11.14 To connect the alarm output ......................................................................................................................... 97
7.11.15 To connect the space cooling/heating ON/OFF output................................................................................. 98
7.11.16 To connect the power consumption digital inputs........................................................................................ 98
7.11.17 To connect the safety thermostat (normally closed contact) ....................................................................... 99
7.12 Connecting the gas piping .............................................................................................................................................. 100
7.12.1To connect the gas pipe ................................................................................................................................. 100
7.13 Connecting the boiler to the flue gas system................................................................................................................. 101
7.13.1To change the gas boiler to 80/125 concentric connection.......................................................................... 101
7.13.2To change the 60/100 concentric connection to a dual pipe connection .................................................... 102
7.13.3Calculate the total piping length.................................................................................................................... 103
7.13.4Appliance categories and pipe lengths .......................................................................................................... 104
7.13.6Flue pipe position ........................................................................................................................................... 109
7.13.7Insulation of the gas exhaust and air intake .................................................................................................. 110
7.13.8Fitting a horizontal flue system...................................................................................................................... 110
7.13.9Fitting a vertical flue system .......................................................................................................................... 111
7.13.11 Flues in voids .................................................................................................................................................. 112
7.13.12 Flue gas materials (C63) available on the market.......................................................................................... 113
7.13.13 About securing the flue system ..................................................................................................................... 114
7.14 Finishing the outdoor unit installation ........................................................................................................................... 115
7.14.1To finish the outdoor unit installation ........................................................................................................... 115
7.14.2To close the outdoor unit............................................................................................................................... 116
7.15 Finishing the indoor unit installation.............................................................................................................................. 116
7.15.1To close the indoor unit ................................................................................................................................. 116
7.16 Finishing the gas boiler installation ................................................................................................................................ 116
7.16.1To perform an air purge on the gas supply.................................................................................................... 116
7.16.2To close the gas boiler.................................................................................................................................... 117
7.16.3To install the cover plate................................................................................................................................ 118
8 Configuration119
8.1Indoor unit ...................................................................................................................................................................... 119
9.3Domestic hot water ........................................................................................................................................................ 180
9.3.1Flow resistance graph for appliance domestic hot water circuit .................................................................. 181
10.4.3To perform a test run ..................................................................................................................................... 188
10.4.4To perform an actuator test run .................................................................................................................... 189
10.4.6To perform a gas pressure test ...................................................................................................................... 192
10.4.7To perform a test run on the gas boiler......................................................................................................... 193
Installer reference guide
4
11 Hand-over to the user195
12 Maintenance and service196
12.1 Overview: Maintenance and service .............................................................................................................................. 196
12.2.1Opening the indoor unit................................................................................................................................. 196
12.3 Checklist for yearly maintenance of the outdoor unit ................................................................................................... 196
12.4 Checklist for yearly maintenance of the indoor unit ..................................................................................................... 197
12.5 To disassemble the gas boiler......................................................................................................................................... 198
12.6 To clean the inside of the gas boiler............................................................................................................................... 201
12.7 To assemble the gas boiler ............................................................................................................................................. 202
13.2 Precautions when troubleshooting ................................................................................................................................ 204
13.3 Solving problems based on symptoms ........................................................................................................................... 205
13.3.1Symptom: The unit is NOT heating or cooling as expected........................................................................... 205
13.3.2Symptom: The compressor does NOT start (space heating or domestic water heating) ............................ 206
13.3.3Symptom: The pump is making noise (cavitation)......................................................................................... 206
13.3.4Symptom: The pressure relief valve opens.................................................................................................... 206
13.3.5Symptom: The water pressure relief valve leaks........................................................................................... 207
13.3.6Symptom: The space is NOT sufficiently heated at low outdoor temperatures........................................... 207
13.3.7Symptom: The pressure at the tapping point is temporarily unusually high................................................ 208
13.3.8Symptom: Tank disinfection function is NOT completed correctly (AH-error)............................................. 208
13.3.11 Symptom: The burner does NOT ignite ......................................................................................................... 209
13.3.12 Symptom: The burner ignites noisily ............................................................................................................. 210
13.3.13 Symptom: The burner resonates ................................................................................................................... 210
13.3.14 Symptom: No space heating by the gas boiler .............................................................................................. 210
13.3.15 Symptom: The power is reduced ................................................................................................................... 211
13.3.16 Symptom: Space heating does NOT reach the temperature ........................................................................ 211
13.3.17 Symptom: Hot water does NOT reach the temperature (no tank installed) ................................................ 211
13.3.18 Symptom: Hot water does NOT reach the temperature (tank installed) ..................................................... 211
13.4 Solving problems based on error codes ......................................................................................................................... 212
14.2 To pump down ................................................................................................................................................................ 220
14.3 To start and stop forced cooling..................................................................................................................................... 221
15 Technical data222
15.1 Piping diagram: Outdoor unit ......................................................................................................................................... 222
15.2 Piping diagram: Indoor unit ............................................................................................................................................ 223
15.3 Wiring diagram: Outdoor unit ........................................................................................................................................ 224
15.4 Wiring diagram: Indoor unit ........................................................................................................................................... 225
15.5 Wiring diagram: Gas boiler ............................................................................................................................................. 231
Before installation, read the installation and operation
manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the
service manual.
For more information, see the installer and user reference
guide.
The unit contains rotating parts. Be careful when servicing or
inspecting the unit.
Symbols used in the documentation:
SymbolExplanation
Indicates a figure title or a reference to it.
1 | General safety precautions
1.2 For the installer
1.2.1 General
If you are NOT sure how to install or operate the unit, contact your dealer.
Example: " 1–3 Figure title" means "Figure 3 in chapter 1".
Indicates a table title or a reference to it.
Example: " 1–3 Table title" means "Table 3 in chapter 1".
DANGER: RISK OF BURNING/SCALDING
▪ Do NOT touch the refrigerant piping, water piping or internal parts during and
immediately after operation. It could be too hot or too cold. Give it time to return
to normal temperature. If you must touch it, wear protective gloves.
▪ Do NOT touch any accidental leaking refrigerant.
WARNING
Improper installation or attachment of equipment or accessories could result in
electrical shock, short-circuit, leaks, fire or other damage to the equipment. Only use
accessories, optional equipment and spare parts made or approved by Daikin.
Make sure installation, testing and applied materials comply with applicable
legislation (on top of the instructions described in the Daikin documentation).
CAUTION
Wear adequate personal protective equipment (protective gloves, safety glasses,…)
when installing, maintaining or servicing the system.
Installer reference guide
7
1 | General safety precautions
WARNING
Tear apart and throw away plastic packaging bags so that nobody, especially
children, can play with them. Possible risk: suffocation.
WARNING
Provide adequate measures to prevent that the unit can be used as a shelter by small
animals. Small animals that make contact with electrical parts can cause
malfunctions, smoke or fire.
CAUTION
Do NOT touch the air inlet or aluminium fins of the unit.
CAUTION
▪ Do NOT place any objects or equipment on top of the unit.
▪ Do NOT sit, climb or stand on the unit.
NOTICE
Works executed on the outdoor unit are best done under dry weather conditions to
avoid water ingress.
1.2.2 Installation site
In accordance with the applicable legislation, it might be necessary to provide a
logbook with the product containing at least: information on maintenance, repair
work, results of tests, stand-by periods,…
Also, at least, following information MUST be provided at an accessible place at the
product:
▪ Instructions for shutting down the system in case of an emergency
▪ Name and address of fire department, police and hospital
▪ Name, address and day and night telephone numbers for obtaining service
In Europe, EN378 provides the necessary guidance for this logbook.
For Swiss market, domestic hot water operation should only be prepared in
combination with a tank. Instant domestic hot water by the gas boiler is NOT
allowed. Make the correct settings as described in this manual.
Please follow following Swiss regulations and directives:
▪ SVGW-gas principles G1 for gas installations,
▪ SVGW-gas principles L1 for liquid gas installations,
▪ cautional instances regulations (e.g., fire regulation).
Installer reference guide
8
▪ Provide sufficient space around the unit for servicing and air circulation.
▪ Make sure the installation site withstands the total weight and vibration of the
▪ Make sure the area is well ventilated. Do NOT block any ventilation openings.
▪ Make sure the unit is level.
▪ If the wall on which the unit is mounted is flammable, a non-flammable material
must be placed between the wall and the unit. Do the same for all locations
through which the flue piping passes.
▪ ONLY operate the gas boiler if a sufficient supply of combustion air is ensured. In
case of a concentric air/flue gas system dimensioned according to the
specifications of this manual, this is fulfilled automatically and there are no other
conditions for the equipment installation room. This method of operation applies
exclusively.
▪ Store flammable fluids and materials at least 1meter away from the gas boiler.
▪ This gas boiler is NOT designed for room air dependent operation.
Do NOT install the unit in the following places:
▪ In potentially explosive atmospheres.
▪ In places where there is machinery that emits electromagnetic waves.
Electromagnetic waves may disturb the control system, and cause malfunction of
the equipment.
▪ In places where there is a risk of fire due to the leakage of flammable gases
(example: thinner or gasoline), carbon fibre, ignitable dust.
▪ In places where corrosive gas (example: sulphurous acid gas) is produced.
Corrosion of copper pipes or soldered parts may cause the refrigerant to leak.
▪ In bathrooms.
▪ In places where frost is possible. The ambient temperature around the gas boiler
should be >5°C.
1.2.3 Refrigerant — in case of R410A or R32
If applicable. See the installation manual or installer reference guide of your
application for more information.
NOTICE
Make sure refrigerant piping installation complies with applicable legislation. In
Europe, EN378 is the applicable standard.
NOTICE
Make sure the field piping and connections are NOT subjected to stress.
During tests, NEVER pressurize the product with a pressure higher than the
maximum allowable pressure (as indicated on the nameplate of the unit).
WARNING
Take sufficient precautions in case of refrigerant leakage. If refrigerant gas leaks,
ventilate the area immediately. Possible risks:
▪ Excessive refrigerant concentrations in a closed room can lead to oxygen
deficiency.
▪ Toxic gas might be produced if refrigerant gas comes into contact with fire.
Installer reference guide
9
1 | General safety precautions
DANGER: RISK OF EXPLOSION
Pump down – Refrigerant leakage. If you want to pump down the system, and there
is a leak in the refrigerant circuit:
▪ Do NOT use the unit's automatic pump down function, with which you can collect
all refrigerant from the system into the outdoor unit. Possible consequence: Selfcombustion and explosion of the compressor because of air going into the
operating compressor.
▪ Use a separate recovery system so that the unit's compressor does NOT have to
operate.
WARNING
ALWAYS recover the refrigerant. Do NOT release them directly into the environment.
Use a vacuum pump to evacuate the installation.
NOTICE
After all the piping has been connected, make sure there is no gas leak. Use nitrogen
to perform a gas leak detection.
NOTICE
▪ To avoid compressor breakdown, do NOT charge more than the specified amount
of refrigerant.
▪ When the refrigerant system is to be opened, refrigerant MUST be treated
according to the applicable legislation.
WARNING
Make sure there is no oxygen in the system. Refrigerant may only be charged after
performing the leak test and the vacuum drying.
Possible consequence: Self-combustion and explosion of the compressor because of
oxygen going into the operating compressor.
▪ In case recharge is required, see the nameplate of the unit. It states the type of
refrigerant and necessary amount.
▪ The unit is factory charged with refrigerant and depending on pipe sizes and pipe
lengths some systems require additional charging of refrigerant.
▪ Only use tools exclusively for the refrigerant type used in the system, this to
ensure pressure resistance and prevent foreign materials from entering into the
system.
▪ Charge the liquid refrigerant as follows:
IfThen
A siphon tube is present
Charge with the cylinder upright.
(i.e., the cylinder is marked with "Liquid
filling siphon attached")
Installer reference guide
10
A siphon tube is NOT presentCharge with the cylinder upside down.
▪ Charge the refrigerant in liquid form. Adding it in gas form may prevent normal
operation.
CAUTION
When the refrigerant charging procedure is done or when pausing, close the valve of
the refrigerant tank immediately. If the valve is NOT closed immediately, remaining
pressure might charge additional refrigerant. Possible consequence: Incorrect
refrigerant amount.
If applicable. See the installation manual or installer reference guide of your
application for more information.
NOTICE
Make sure water quality complies with EU directive 98/83EC.
Avoid damages caused by deposits and corrosion. To prevent corrosion products
and deposits, observe the applicable regulations of technology.
Measures for desalination, softening or hardness stabilization are necessary if the
filling and top-up water have a high total hardness (>3mmol/l–sum of the calcium
and magnesium concentrations, calculated as calcium carbonate).
1.2.5 Electrical
Using filling water and top-up water which does NOT meet the stated quality
requirements can cause a considerably reduced service life of the equipment. The
responsibility for this is entirely that of the user.
DANGER: RISK OF ELECTROCUTION
▪ Turn OFF all power supply before removing the switch box cover, connecting
electrical wiring or touching electrical parts.
▪ Disconnect the power supply for more than 10minutes, and measure the voltage
at the terminals of main circuit capacitors or electrical components before
servicing. The voltage MUST be less than 50VDC before you can touch electrical
components. For the location of the terminals, see the wiring diagram.
▪ Do NOT touch electrical components with wet hands.
▪ Do NOT leave the unit unattended when the service cover is removed.
WARNING
If NOT factory installed, a main switch or other means for disconnection, having a
contact separation in all poles providing full disconnection under overvoltage
categoryIII condition, MUST be installed in the fixed wiring.
▪ ONLY use copper wires.
▪ Make sure the field wiring complies with the applicable legislation.
▪ All field wiring MUST be performed in accordance with the wiring diagram
supplied with the product.
▪ NEVER squeeze bundled cables and make sure they do NOT come in contact with
the piping and sharp edges. Make sure no external pressure is applied to the
terminal connections.
▪ Make sure to install earth wiring. Do NOT earth the unit to a utility pipe, surge
absorber, or telephone earth. Incomplete earth may cause electrical shock.
▪ Make sure to use a dedicated power circuit. NEVER use a power supply shared by
another appliance.
▪ Make sure to install the required fuses or circuit breakers.
▪ Make sure to install an earth leakage protector. Failure to do so may cause
electrical shock or fire.
▪ When installing the earth leakage protector, make sure it is compatible with the
inverter (resistant to high frequency electric noise) to avoid unnecessary opening
of the earth leakage protector.
CAUTION
▪ When connecting the power supply: connect the earth cable first, before making
the current-carrying connections.
▪ When disconnecting the power supply: disconnect the current-carrying cables
first, before separating the earth connection.
▪ The length of the conductors between the power supply stress relief and the
terminal block itself must be as such that the current-carrying wires are tautened
before the earth wire is in case the power supply is pulled loose from the stress
relief.
NOTICE
Precautions when laying power wiring:
▪ Do NOT connect wiring of different thicknesses to the power terminal block (slack
in the power wiring may cause abnormal heat).
▪ When connecting wiring which is the same thickness, do as shown in the figure
above.
▪ For wiring, use the designated power wire and connect firmly, then secure to
prevent outside pressure being exerted on the terminal board.
▪ Use an appropriate screwdriver for tightening the terminal screws. A screwdriver
with a small head will damage the head and make proper tightening impossible.
▪ Over-tightening the terminal screws may break them.
Installer reference guide
12
Install power cables at least 1 m away from televisions or radios to prevent
interference. Depending on the radio waves, a distance of 1 m may not be
sufficient.
▪ After finishing the electrical work, confirm that each electrical component and
terminal inside the electrical components box is connected securely.
▪ Make sure all covers are closed before starting up the unit.
NOTICE
Only applicable if the power supply is three‑phase, and the compressor has an ON/
OFF starting method.
If there exists the possibility of reversed phase after a momentary black out and the
power goes on and off while the product is operating, attach a reversed phase
protection circuit locally. Running the product in reversed phase can break the
compressor and other parts.
The gas boiler is factory‑set to:
▪ the type of gas quoted on the type identification plate or on the setting type
identification plate,
▪ the gas pressure quoted on the type identification plate.
Operate the unit ONLY with the gas type and gas pressure indicated on these type
identification plates.
Installation and adaptation of the gas system MUST be conducted by:
▪ personnel qualified for this work,
▪ in compliance with valid gas installation related guidelines,
▪ in accordance with applicable regulations of the gas supply company,
▪ In accordance with local and national regulations.
Boilers that use natural gas MUST be connected to a governed meter.
Boilers that use liquid petroleum gas (LPG) MUST be connected to a regulator.
The size of the gas supply pipe should under no circumstance be less than 22mm.
The meter or regulator and pipe work to the meter MUST be checked preferably by
the gas supplier. This is to ensure that the equipment works good and meets the
gas flow and pressure requirements.
DANGER
If you smell gas:
▪ call immediately your local gas supplier and your installer,
▪ call the suppliers's number on the side of the LPG tank (if applicable),
▪ turn off the emergency control valve at the meter/regulator,
▪ do NOT turn electrical switches ON or OFF,
▪ do NOT strike matches or smoke,
▪ put out naked flames,
▪ open doors and windows immediately,
▪ keep people away from the affected area.
Flue systems must NOT be modified or installed in any way other than as described
in the fitting instructions. Any misuses or unauthorized modifications to the
appliance, flue or associated components and systems could invalidate the
warranty. The manufacturer accepts no liability arising from any such actions,
excluding statutory rights.
It is NOT allowed to combine flue system parts purchased from different suppliers.
1.2.8 Local legislation
See the local and national regulations.
Local regulations for UK
It is law that all gas appliances are installed by a gas safe registered competent
engineer and in accordance with the following recommendations:
▪ Current Gas Safety (Installation and Use) Regulations
▪ All current building regulations
▪ Building Standards (Scotland) Consolidated
▪ This appliance MUST be installed in accordance with the Gas (Safety and Use)
Regulations, current Building Regulations, Building Standards (Scotland), I.S.813
Installation of Gas Appliances (Ireland), IEE Wiring Regulations (BS 7671), Health
and Safety Document No. 635 (Electricity at Work Regulations) and Local Water
Authority Bye Laws
▪ UK Water Regulations and Bye Laws
▪ Health & Safety
The installation MUST comply with the following British Standards codes of
practice:
▪ BS 5440-1: 2008 Flueing and ventilation for gas appliances of rated input not
exceeding 70kW net (1st, 2nd and 3rd family gases)
▪ BS 5440-2: 2009 Flueing and ventilation for gas appliances of rated input not
exceeding 70kW net (1st, 2nd and 3rd family gases)
▪ BS 5546: 2010 Specification for installation and maintenance of gas-fired water-
heating appliances of rated input not exceeding 70kW net
▪ BS 5549: 1990 Forced circulation hot water systems.
▪ BS 6700: 2006 + A1: 2009 Design, installation, testing and maintenance of
services supplying water for domestic use within buildings and their curtilages Specification
▪ BS 6798: 2014 Specification for selection, installation, inspection, commissioning,
servicing and maintenance of gas-fired boilers of rated input not exceeding
70kW net
Installer reference guide
14
▪ BS 6891: 2015 Specification for the installation and maintenance of low pressure
gas installation pipework of up to 35mm (R1¼) on premises
▪ BS 7593: 2006 Code of practice for treatment of water in domestic hot water
space heating systems
▪ BS 7671: 2018 Requirements for electrical installations. IET wiring regulations
▪ BS 7074: 1 Code of practice for domestic and hot water supply
▪ EN12828: 2014 Space heating for domestic premises
Potable water: all seals, joints and compounds (including flux and solder) and
components used as part of the secondary domestic water system MUST be
approved by WRAS.
Benchmark places responsibilities on both manufacturers and installers. The
purpose is to ensure that customers are provided with the correct equipment for
their needs, that it is installed, commissioned and serviced in accordance with the
manufacturer’s instructions by competent persons and that it meets the
requirements of the appropriate Building Regulations. The Benchmark Checklist
can be used to demonstrate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commissioning and servicing work
in accordance with the Benchmark Code of Practice which is available from the
Heating and Hotwater Industry Council who manage and promote the Scheme.
Visit http://www.centralheating.co.uk for more information.
Approvals
British Gas Service listing:
EHYKOMB33AA*: G.C.N. 47-464-01
The product (hybrid system) is composed of two modules:
▪ heat pump module,
▪ gas boiler module.
These modules MUST always be installed and used together.
General safety precautionsSafety instructions that you must read before
installing
About the productRequired combination of heat pump module
and gas boiler module
About the documentationWhat documentation exists for the installer
About the boxHow to unpack the units and remove their
accessories
About the units and options▪ How to identify the units
▪ Possible combinations of units and options
PreparationWhat to do and know before going on‑site
InstallationWhat to do and know to install the system
ConfigurationWhat to do and know to configure the system
after it is installed
3 | About the documentation
OperationOperation modes of the gas boiler module
CommissioningWhat to do and know to commission the system
after it is configured
Hand‑over to the userWhat to give and explain to the user
Maintenance and serviceHow to maintain and service the units
TroubleshootingWhat to do in case of problems
DisposalHow to dispose of the system
Technical dataSpecifications of the system
GlossaryDefinition of terms
Field settings tableTable to be filled in by the installer, and kept for
future reference
Note: There is also an installer settings table in
the user reference guide. This table has to be
filled in by the installer and handed over to the
user.
Do NOT throw away the upper cardboard cover. On the outside of the cardboard
cover, the installation pattern is printed.
4.3.2 To remove the accessories from the indoor unit
1Remove the accessories as described in "4.3.1 To unpack the indoor
unit"[422].
The installation manual, operation manual, addendum book for optional
equipment, general safety precautions, quick installation guide, and boiler
communication cable are located in the upper part of the box. The connection
pieces for the gas boiler are attached to the water piping.
4 | About the box
4.4 Gas boiler
4.4.1 To unpack the gas boiler
Before unpacking, move the gas boiler as close as possible to its installation
position.
a General safety precautions
b Addendum book for optional equipment
c Indoor unit installation manual
d Operation manual
e Quick installation guide
The U-beams are installation brackets on which the outdoor unit can be installed.
It is recommended to install this option in colder regions with possible low ambient
temperatures or heavy snowfall.
For installation instructions, see the installation manual of the outdoor unit.
5.3.2 Possible options for the indoor unit
User interface (EKRUCBL*)
The user interface and a possible additional user interface are available as an
option.
The additional user interface can be connected:
▪ To have both:
INFORMATION
In case the drain pan heater is used, the jumper JP_DP on the service PCB on the
outdoor unit MUST be cut.
After cutting the jumper, you MUST reset the outdoor unit to activate this function.
- control close to the indoor unit,
- room thermostat functionality in the principal space to be heated.
▪ To have an interface containing other languages.
Following user interfaces are available:
▪ EKRUCBL1 contains following languages: German, French, Dutch, Italian.
▪ EKRUCBL2 contains following languages: English, Swedish, Norwegian, Finnish.
▪ EKRUCBL3 contains following languages: English, Spanish, Greek, Portuguese.
▪ EKRUCBL4 contains following languages: English, Turkish, Polish, Romanian.
▪ EKRUCBL5 contains following languages: German, Czech, Slovenian, Slovakian.
▪ EKRUCBL6 contains following languages: English, Croatian, Hungarian, Estonian.
▪ EKRUCBL7 contains following languages: English, German, Russian, Danish.
Languages on the user interface can be uploaded by PC software or copied from an
user interface to the other.
For installation instructions, see "7.11.9To connect the user interface"[494].
Simplified user interface (EKRUCBS)
▪ The simplified user interface can only be used in combination with the main user
interface.
Installer reference guide
30
▪ The simplified user interface acts as room thermostat and needs to be installed
in the room that you want it to control.
For installation instructions, see the installation and operation manual of the
simplified user interface.
Room thermostat (EKRTWA, EKRTR1, RTRNETA)
You can connect an optional room thermostat to the indoor unit. This thermostat
can either be wired (EKRTWA) or wireless (EKRTR1 and RTRNETA). Thermostat
RTRNETA can only be used in heating-only systems.
For installation instructions, see the installation manual of the room thermostat
and addendum book for optional equipment.