Culligan Platinum Plus User Manual

Culligan®

Platinum Plus

Series

Automatic

Water

Conditioner

Owners Guide

Thank You

And Welcome To Your New World Of Better Living With Culligan Water.

The Culligan Platinum Plus Series Water Softeners with Soft-Minder® Meter and Aqua-Sensor® sensing device are tested and certiﬁed by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium), barium and radium 226/228 as veriﬁed and substantiated by test data.

For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves is not permitted.

If this is your ﬁrst experience having soft, conditioned water in your home, you’ll be amazed at the marvelous difference it makes. We promise that you’ll never want to be without it again.

Congratulations, too, on selecting one of the “ﬁrst family” of water conditioners in the prestigious Culligan Platinum Series. With Culligan’s many years of knowledge and experience in water treatment, you can be conﬁdent that the model you selected has been designed and engineered to provide years of service with a minimum of care and attention.

Some localities have corrosive water. A water softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, ﬁxtures or appliances. If you suspect corrosion, your Culligan Dealer has equipment to control the problem.

Sodium Information: Water softeners using sodium chloride for regeneration add sodium to the water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake.

Attention Culligan Customer:

The installation, service and maintenance of this equipment should be rendered by a qualiﬁed and trained service technician. Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written speciﬁcally for these individuals and is intended for their use.

We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury.

Performance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Performance Data Sheet for your speciﬁc softener, as there are slight differences between the models. The softener warranty is located on page 55 of this Owner’s Guide.

Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

How your Conditioner Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Modes of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Statistic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Final Start-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Salt, Supply, Usage and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

To Clean Out the Salt Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Things to Check Before you call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Culligan Platinum Plus Series 10” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 35

Culligan Platinum Plus Series 10” Water Softener with Aqua-Sensor® Sensing Device PDS . . 36

Culligan Platinum Plus Series 12” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 37

Culligan Platinum Plus Series 12” Water Softener with Aqua-Sensor® Sensing Device PDS . . 38

Culligan Platinum Plus Series 14” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 39

Culligan Platinum Plus Series 14” Water Softener with Aqua-Sensor® Sensing Device PDS . . 40

Culligan Platinum Plus Series 16” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 41

Culligan Platinum Plus Series 16” Water Softener with Aqua-Sensor® Sensing Device PDS . . 42

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Records and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table of Contents

10” Model

Control Valve

Overall Conditioner Height 62 in 60 in 73 in 73 in

Media Tank Design Quadra-Hull® Quadra-Hull® Quadra-Hull® Quadra-Hull® Media Tank Dimensions

(Dia x Ht) Salt Storage Tank Dimensions (Dia x Ht) Exchange Media, Type and Quantity Underbedding, Type and Quantity

Exchange Capacity @ Salt Dosage Per Recharge

Efﬁciency rated dosage1

Freeboard to Media2 14.5 in 16 in 25 in 25 in Freeboard to

Underbedding3 Salt Storage Capacity 375 lb 375 lb 600 lb 600 lb Rated Service Flow @

Pressure Drop Total Hardness, Maximum 99 gpg 99 gpg 99 gpg 99 gpg

Total Iron, Maximum 5 ppm 5 ppm 5 ppm 5 ppm Hardness to Iron Ratio,

Minimum Operating Pressure 20-125 psi 20-125 psi 20-125 psi 20-125 psi Operating Pressure

(Canada) Operating Temperature 33-120°F 33-120°F 33-120°F 33-120°F

Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz Electrical Power

Consumption, Min/Max Drain Flow, Maximum4 2.0 gpm 3.5 gpm 5.0 gpm 6.0 gpm

Recharge Time, Average5 85 min 84 min 82 min 96 min Recharge Water

Consumption, Average5

1 1/4” 5-cycle

Reinforced

Thermoplastic

10 x 54 in 12 x 52 in 14 x 65 in 16 x 65 in

18 x 43 in 18 x 43 in 24 x 40 in 24 x 40 in

Cullex® Media, 1.5 ft3 Cullex® Media, 2.0 ft3 Cullex® Media, 3.0 ft3 Cullex® Media, 4.0 ft3

Cullsan® Underbedding,

15 lb

28,210 gr @ 6.0 lb 38,260 gr @ 12.0 lb 45,338 gr @ 18.0 lb

4,702 gr/lb @ 6 lb salt dosage

47.5 in 46 in 59 in 59 in

14.9 gpm @ 15 psi 19.5 gpm @ 15 psi 20.5 gpm @ 15 psi 22.9 gpm @ 15 psi

8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm

20-90 psi 20-90 psi 20-90 psi 20-90 psi

3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts

54 gal 80 gal 181 gal 183 gal

12” Model

1 1/4” 5-cycle

Reinforced

Thermoplastic

Cullsan® Underbedding,

20 lb

31,952 gr @ 7.0 lb 53,438 gr @ 16.0 lb 62,941 gr @ 24.0 lb

4,565 gr/lb @ 7 lb salt dosage

14” Model

1 1/4” 5-cycle

Reinforced

Thermoplastic

Cullsan® Underbedding,

25 lb 56,420 gr @ 12.0 lb 76,520 gr @ 24.0 lb 90,676 gr @ 36.0 lb

4,702 gr/lb @

12 lb salt dosage

16” Model

1 1/4” 5-cycle

Reinforced

Thermoplastic

Cullsan® Underbedding,

30 lb

63,904 gr @ 14.0 lb 106,876 gr @ 32.0 lb 125,885 gr @ 48.0 lb

4,565 gr/lb @

14 lb salt dosage

Performance Speciﬁcations

1 The efﬁciency rated dosage is only valid at the stated salt dosage and maximum service ﬂow

rate and is efﬁciency rated according to NSF/ANSI 44. 2 Measured from top of media to top surface of tank threads. (backwashed and drained). 3 Measured from top of underbedding to top surface of tank threads. 4 Backwash at 120 psi (830 kPa). 5 10 minute backwash, 6 lb 10” model, 7 lb. 12” model, 12 lb. 14” model or 14 lb. 16”

model salt dosage.

Introduction

Read this Manual First

Before you operate the Culligan Platinum Plus Series Water Softening System, read this manual to become familiar with the device and its capabilities.

Watch for Special Paragraphs

Please read the special paragraphs in this manual. Examples are shown below.

Safe Practices

Throughout this manual there are paragraphs set off by special headings.

Note: Check and comply with your state and local codes. You must follow these guidelines. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves is not permitted.

Note: Note or Notice is used to emphasize installation, operation or maintenance information

which is important, but does not present any hazard. Example:

Note: The nipple must extend no more than 1 inch above the cover plate.

Caution! Caution is used when failure to follow directions could result in damage to equipment or property. Example:

Caution! Disassembly while under water pressure can result in ﬂooding.

WARNING! Warning is used to indicate a hazard which could cause injury or death if ignored.

Example:

Warning! Electrical Shock Hazard! Unplug the unit before removing the cover or accessing any internal control parts.

Serial Numbers

The control valve serial number is located on the back of the timer case. The media tank serial number is located on the top surface of the tank.

Note: Do not remove or destroy the serial number. It must be referenced on request for warranty repair or replacement.

This publication is based on information available when approved for printing. Continuing design reﬁnement could cause changes that may not be included in this publication.

Products manufactured and marked by Culligan International Company (Culligan) and its afﬁliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the speciﬁcations referred to in this literature at any time, without prior notice. Culligan, Aqua-Sensor,

Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or its afﬁliates.

It’s All So Easy, So Economical, So Efﬁcient, So Enjoyable!

Kind To Skin And Complexion

Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver.

Bathing And Showering

You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky - because now it’s free of sticky soap curd and ﬁlm.

Saves Washing Costs. Helps Control Environmental Pollution

Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities are removed, your soap can concentrate solely on washing. People usually ﬁnd that they can reduce the amount of soap they use substantially. If you normally used a cup per wash load with hard water, try using only 1/3 cup depending on the size of your wash load and the degree of soil. Different amounts are required, but you can use less with softened water. An added bonus is the fact that your washable fabrics will last longer.

Super Hair Conditioning

Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more manageable. Reduce the amount of shampoo you have normally used.

Introduction (cont.)

Dishes Are A Delight

Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow your dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy hard water ﬁlm can form to collect or harbor bacteria.

Easier Housekeeping, Gleaming Fixtures

You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower and ﬁxtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings, streaks, spots and stains. To keep their gleaming luster, simply wipe ﬁxtures with a towel after use. Formica, tile, walls, ﬂoors, woodwork surfaces clean easier, stay clean longer. You’ll save on cleaning aids and save on time.

Introduction

(cont.)

Saves Water-Heating Energy, Helps Water-Using Appliances

Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and failure.

Elimination of hard water also provides substantial energy savings because scale acts as an insulator, wasting electricity or gas used to heat water.

Savings Galore

A water conditioner is frequently referred to as “the appliance that pays for itself”. You’ll ﬁnd that your savings on soaps, detergents, cleaning aids, and personal care products will help your family’s household budget. And if you place a price on your time, you’ll be most happy with the time saved by your new family servant.

Water For Lawns And Household Plants

If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is uneconomical to soften so much water.

Household plants are much more sensitive than lawns with respect to the kind of water which is best. First, because they receive no rainfall and, second, there is little or no drainage of the soil. Preferably they should be watered with rainwater or water which is low in mineral content such as distilled or demineralized water. Softened water is not recommended for house plants because a build-up of sodium in the soil may interfere with efﬁcient absorption of water by the plant root system. Additional information may be obtained from your independently operated Culligan dealer.

Why Water Gets Hard And How It’s Softened

All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.

Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns before it picked up hardness from the earth.

Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, ﬁxtures or appliances. If you suspect corrosion, your Culligan Man has equipment to control the problem.

Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:

1. Dissolved Iron - Also called ferrous or “clear water” iron. This type of iron can be

removed from the water by the same ion exchange principle that removes the hardness

elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by

taking a sample of the water to be treated in a clear glass. The water in the glass is initially

clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it

oxidizes.

2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved

particle of iron. A softener will remove larger particles, but they may not be washed out in

regeneration effectively and will eventually foul the ion exchange resin. A ﬁltering treatment

will be required to remove this type of iron.

3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in

the water. The ion exchange process alone cannot break this attachment and the softener will

not remove this type of iron.

4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound

iron, it is not removed by a water softener.

How Your Water Conditioner Works

When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50 - 75% of the calculated hardness alone capacity. This will minimize the potential for bed fouling. (Iron removal claims have not been veriﬁed by the Water Quality Association or Underwriters Laboratories.)

If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions on the container.

Caution! Do not use where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit.

Brine Tank Cover

Brine Tank

Salt Plate

Brine Valve

Brine Chamber

A. Control Valve

Manifold

Freeboard

B. Mineral Tank

Resin (Cullex)

Gravel Underbedding

Distributor

C. Brine System

The Culligan

Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral Tank, and (C) the Brine System.

Process

A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary

for the proper operation of your water conditioner. These tasks, commonly referred to as cycles or operating positions, are Service, Regeneration, and Brine Refill.

1. Service: While the control valve is in the “Service cycle”, hard water is directed down

through the column of Cullex® resin where hardness minerals are removed from the water. The softened water is then directed into your household plumbing lines. The ability of the Cullex resin to remove hardness minerals needs to be periodically replenished; this is referred to as . . .

2. Regeneration: While the control valve is in the “Regeneration cycle”, water is first

directed up through the column of Cullex resin to flush accumulated sediment out of the resin and down the drain. Then, the regenerant brine solution is slowly drawn from the bottom of the salt storage tank of the Brine System and is directed down through the column of Cullex resin, restoring the ability of the resin to remove hardness minerals from your water supply. Once completed, the regeneration cycle is followed by . . .

3. Brine Reﬁll: While the control valve is in the “Brine Refill cycle”, a predetermined

amount of water is directed to the salt storage tank of the Brine System so that additional salt can be dissolved to provide the brine solution that will be needed for the next regeneration cycle.

B. The Mineral Tank contains the Cullex resin column, Cullsan® underbedding, and an outlet

manifold. The number of gallons of hard water that can be softened by the Cullex resin column before it needs regeneration is called the “capacity” of the resin column, and depends upon the amount of hardness minerals in each gallon of water (expressed as grains per gallon) and upon the amount of regenerant brine solution (expressed as pounds of salt) passed through the resin column during regeneration.

Your Culligan service person, taking into account the hardness of your water and the amount

of softened water your household may reasonably expect to use each day, has carefully established how often the softener will regenerate and how much salt will be used for each regeneration. This will ensure that all of your soft water needs will be fulfilled

without using an excessive amount of salt.

C. The Brine System consists of a salt storage

container and hydraulic Dubl-Safe™ valve. The salt storage container holds the salt that is used to make the regenerant brine solution. The hydraulic Dubl-Safe valve limits the amount of water that is returned to the salt storage tank during the brine refill cycle.

Since a predetermined amount of salt is

dissolved with each brine refill cycle, the salt must be periodically replenished in order to maintain efficient operation. Your Culligan service person will be able to tell you about how often salt must be added to the salt storage container.

Water Meter Mode

In water meter mode, the controller keeps track of the quantity of water that has ﬂowed through the resin bed. Based on the inﬂuent water hardness and the hardness capacity of the resin bed, a service life expectancy in the quantity of softened water is calculated and programmed into the control. When the set point is reached, regeneration is triggered. In delay regeneration mode, if the predict mode is turned on, the average daily water usage will be compared to the remaining capacity at the regeneration delay time to predict if another day’s water usage can occur before requiring regeneration. If enough capacity is not present then the regeneration will occur at that time. If the predict mode is not selected the regeneration will start at time of regeneration. In immediate mode the regeneration starts when the capacity is exhausted. If time clock backup is set and the capacity has not been exhausted but the days since last regen is greater than time clock backup setting, the softener will immediately regenerate.

Aqua-Sensor Mode

The Aqua-Sensor is a conductivity probe that senses when a hardness front passes through the resin bed. It functions independently of the inﬂuent water hardness so therefore, is useful in conditions when the inﬂuent water hardness varies throughout the year. It provides for the most efﬁcient mode of operation. In addition to sensing when a resin bed is exhausted, it can also be used to determine when the brine solution is rinsed from the resin bed during the Brine Draw/ Slow Rinse cycle triggering the control to move to fast rinse. This patented feature provides water savings by optimizing the amount of rinse water required to completely rinse out the resin bed.

Manual Regeneration

Pressing and holding the regen button for 5 seconds will initiate an immediate regeneration. The beeper will give one beep at the start of manual regeneration (when the motor starts to turn). In delay mode, pressing and releasing the regen button will light the regen icon for regeneration to occur at the set delay time. Pressing and releasing the regen button again will turn off the regen icon.

Modes of Operation

Predict Mode

The Predict Mode is used with the ﬂow meter to determine the optimum regeneration point. Before the regeneration starts, the control will compare the remaining capacity value with the average daily water use. If the average daily water usage is less than the reserve capacity, the controller will wait 24 more hours before regeneration. If the reserve capacity is less than the average daily water usage, the control will initiate regeneration. This works in delay mode only. At any time, if the total capacity value is reached, the control will initiate an immediate regeneration.

Efﬁciency Mode

Water softeners historically use an optimum time range to control the Regeneration cycle steps, with a minimum and maximum time required to perform each step dependent on the salt being used, the hardness total and iron level. Culligan typically uses the maximum time range to insure effective Regeneration. However, if the iron content of the water to be softened is zero, and the hardness level is less than 20 gpg, Culligan has developed a new set of regeneration times geared to reducing salt and water usage. These times are deﬁned under a new operating mode coined “Efﬁciency Mode”. Compared to the present time values used, these new regeneration times and salt dosages are considerably less.

Preparation

Component Description

The water conditioner is shipped from the factory in a minimum of three cartons. Remove all components from their cartons and inspect them before starting installation.

Control Valve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft® Plus Microprocessor. Small parts packages will contain additional installation hardware, and the conditioner Owner’s Guide.

Media Tank - Includes Quadra-Hull® media tank complete with Cullex® ion exchange resin, underbedding and outlet manifold (12”, 14” and 16” tanks are shipped without media).

Salt Storage Tank Assembly - Includes salt storage container with support plate and DublSafe™ brine reﬁll valve and chamber.

Bypass Valve - Includes the molded bypass valve, the interconnecting couplings, and the assembly pins.

Tools and Materials

Note: Check and comply with your state and local codes. You must follow these guidelines. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall

be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves is not permitted.

The following tools and supplies will be needed, depending on installation method.

All Installations

• Safety glasses

• Phillips screwdrivers, small and medium tip.

• Gauge assembly (PN 00304450 or equivalent)

• Silicone lubricant (PN 00471507 or equivalent) - Do Not Use Petroleum-Based Lubricants

• A bucket, preferably light-colored

• Towels

Special Tools

• Torch, solder and ﬂux for sweat copper connections

• Use only lead-free solder and ﬂux for all sweat-solder connections, as required by state and federal codes.

• Threading tools, pipe wrenches and thread sealer for threaded connections.

• Saw, solvent and cement for plastic pipe connections.

Materials

• Brine line, 3/8” (PN 01009819 or equivalent)

• Drain line, 1/2” (PN 00303082, gray, semi-ﬂexible; or PN 00-3319-46, black, semi-rigid; or equivalent)

• Thread sealing tape

• Pressure reducing valve (if pressure exceeds 125 psi [860 kPa], PN 00490900 or equivalent)

• Pipe and ﬁttings suited to the type of installation

• Water softener salt (rock, solar or pellet salt formulated speciﬁcally for water softeners)

Application

Water quality - Verify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage and recharge frequency.

Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types Dissolved Iron, Particulate Iron, Organic Bound Iron and Bacterial Iron.

Hardness sample kits are available through your local Culligan dealer.

Pressure - If pressure exceeds 125 psi (860 kPa), install a pressure reducing valve (see materials checklist). On private water systems, make sure the minimum pressure (the pressure at which the pump starts) is greater than 20 psi (140 kPa). Adjust the pressure switch if necessary.

Caution! Do not use where the water is microbiologically unsafe or with water of unknown quality adequate disinfection before or after the unit.

Caution! The use of a pressure reducing valve may limit the ﬂow of water in the household.

Temperature - Do not install the unit where it might freeze, or next to a water heater or furnace or in direct sunlight. If installing in an outside location, you must take the steps necessary to assure the softener installation plumbing, wiring, etc. areas well protected from the elements (sunlight, rain, wind, heat, cold), contamination, vandalism, etc. as when installed indoors.

Location

Space requirements - Allow 6-12 inches (15-30 cm) behind the unit for plumbing and drain lines and 4 feet (1.3 meters) above for service access and ﬁlling the salt container.

Preparation (cont.)

Floor surface - Choose an area with solid, level ﬂoor free of bumps or irregularities. Bumps,

cracks, stones and other irregularities can cause the salt storage tank bottom to crack when ﬁlled with salt and water.

Drain facilities - Choose a nearby drain that can handle the rated drain ﬂow (ﬂoor drain, sink or stand pipe). Refer to the Drain Line Chart, Table 3 (page 15), for maximum drain line length.

Note: Most codes require an anti-siphon device or air gap. Observe all local plumbing codes and drain restrictions. The system and installation must comply with all state and local laws and regulations.

Electrical facilities - A 10-foot cord and wall mount plug-in transformer are provided. The customer should provide a receptacle, preferably one not controlled by a switch that can be turned off accidentally. Observe local electrical codes.

Note: The softener works on 24 volt - 60 Hz electrical power only. Be sure to use the included transformer. Be sure the electrical outlet and transformer are in an inside location to protect from moisture. Properly ground to conform with all governing codes and ordinances.

Note: P.N. 01012956 and P.N. 01014897 plug-in transformer are rated for indoor installations only.

P.N. 01015972 plug-in transformer is rated for indoor/outdoor installations. (Non-Aqua-Sensor)

Installation

Drain Line

Hard Water In

Heater

Treated Water Out

To Hose Bibs

Water Meter or Pump

Air Gap

Softener

Brine Tank

Note: Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes.

With the exception of media containers, open the remaining containers, remove all the components, and inspect them before starting installation.

Placement

Refer to ﬁgure 1 for system placement.

• Set the media tank on a solid, level surface near water, drain and electrical facilities.

• Set the brine system on a ﬂat, smooth, solid surface as near the media tank as possible.

Figure 1

Tank Assembly

Before the unit can be connected to the plumbing the manifold distributors must be assembled

Caution! DO NOT lay the tank down unless a suitable lifting device is available. Personal injury and damage to the unit can result if dropped.

and the underbedding and resin must be loaded into the tank for 12”, 14” and 16” tanks.

Position of the Mineral Tank(s)

Determine the location for the mineral tanks(s) prior to loading, since they will be difﬁcult to move after the underbedding and gravel are loaded.

Loading the Tank (12”, 14” and 16”

Small

Aqua-Sensor®

Plug

Tanks)

1. Position the tank so that the Culligan® logo is in the front.

2. Remove the inlet strainer.

3. Install the outlet manifold into the tank (Figure 2).

4. Cover the top of the manifold with a clean rag.

5. Using a large-mouth funnel, load the Culligan underbedding through the top of the tank.

Caution! DO NOT allow the outlet manifold to move when loading the media. The manifold must remain vertical to ensure a good seal at the gasket. Rap the tank near the bottom with a rubber mallet to level the sand.

6. Aqua-Sensor A. Measure the sensor cable length as shown in Figure 2

and Table 1 (the Aqua-Sensor® cord is set at the factory for a 9” tank).

B. Loosen the small Aqua-Sensor® Plug, a needle-nose pliers

works best (ﬁgure 3).

C. Moisten the cable sheath and slide the cable grip up or

down to the proper cable length.

D. Tighten the small Aqua-Sensor

cannot slide along the cable.

Note: There must be no kinks or bends in the cable.

Installation (optional device)

plug so that the ﬁtting

Installation (cont.)

Figure 2

E. Insert the probe and cable through the Aqua-Sensor®

port.

7. Load the tank with the Cullex

ion exchange resin. Leveling is

not required. Remove the funnel.

8. Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread. Failure to install the strainer correctly can cause the control to leak.

Dimension “X” is the exposed length the Aqua-Sensor® cord (cord length from the Aqua-Sensor® plug to the circuit board connector). You can then verify the Aqua-Sensor® probe is inserted to the proper depth by conﬁrming dimension “X” is at the corrected length.

Figure 3

Model X Y

10” Quadra-Hull™ Tank 30 1/2” 44” 12” Quadra-Hull™ Tank 32 1/2” 42” 14” Quadra-Hull™ Tank 22 1/2” 52” 16” Quadra-Hull™ Tank 22 1/2” 52”

Table 1

Installation

Valve - Adapter O-Ring

Tank Adapter

Adapter - Tank O-Ring

Tank Clamp

(cont.)

Mount the Control Valve

See Figure 4 for a visual on mounting the control valve to the tank.

• Remove and discard the protective cover in the tank neck.

• Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread. Failure to install the strainer correctly can cause the control to leak.

• Lubricate the O-ring on the valve body lightly with silicon lubricant.

Note: Do not use petroleum based lubricant, for this will cause swelling of rubber parts.

• Align the outlet manifold with the center opening in the control valve.

Note: Make sure to push the valve straight down onto the manifold. If the valve is cocked it may cause the O-ring to slip off the manifold.

• Screw the tank adapter into the tank until the adapter bottoms out on the tank ﬂange.

Note: The adapter only needs to be tightened hand-tight to the tank ﬂange.

• Assemble the O-rings, located in the parts pack, to the tank adapter.

• The valve adapter O-ring sits on the ﬁrst step on the adapter. See Figure 5.

Note: Do not push the top O-ring down to the ﬂange surface on the adapter.

Note: The larger of the two O-rings in the parts pack goes between the adapter and the valve, do not stretch the smaller O-ring onto the top of the tank adapter.

• Lubricate only the top O-ring on the tank

• Position the unit with the inlet and outlet

• Align the manifold with the center opening

• Assemble the tank clamp to the control, and tighten

adapter, and the outlet manifold O-ring with silicone lubricant.

connections to the rear.

in the valve, and press the valve onto the adapter ﬁrmly.

Note: Make sure to push the valve straight down onto the manifold. If the valve is cocked, it may cause the O-ring to slip off the manifold.

the clamp screw.

Note: The clamp and valve will be able to rotate on the tank until pressure is applied.

Figure 4

Figure 5

Flow Control Eductor Nozzle

Brine Clip

Injector Clip

Drain Clip

Brine Fitting

Tube Ferrule

Brine Fitting Nut

Tube Insert

Drain Elbow

Flow Control

Injector Cover

Injector Assembly

Injector Screen

Listed below is the recommended eductor nozzle to be used at various salt dosages.

Tank Injector Draw Rate DLFC (gpm) BLFC (gpm)

10 x 54 1 - white 0.38 2 0.25 12 x 52 1 - white 0.38 3.5 0.25 14 x 65 4 - green 0.78 5.0 0.50 16 x 65 4 - green 0.78 6 0.50

Table 2 - Flow Restrictors

Refer to Figure 6 for a visual on changing the eductor nozzle and the backwash ﬂow control.

Installation (cont.)

Figure 6

Eductor Nozzle Replacement:

• Remove the injector clip on the eductor cap and remove the cap.

• Remove the injector assembly.

• Remove the injector screen from the assembly

• Remove the injector assembly that is shipped inside the control and replace it with the proper assembly as per Table 2.

• Reverse the procedure to reassemble.

Installation

(cont.)

Backwash Flow Control Replacement:

• Remove the drain clip and pull the drain elbow straight off.

• Remove the backwash ﬂow control located behind the elbow.

• Install the correct backwash ﬂow control.

• Reverse the procedure to reassemble.

Note: The number on the ﬂow control should face into the valve body. Note: Dip switch #5 is to be in the “off ” position for 10” and 12” Tanks (0.25 gpm

reﬁll ﬂow control). Dip switch 5 is to be in the “on” position for 14” and 16” tanks (0.50 gpm brine reﬁll ﬂow control).

Plumbing Connections

Shipped with each softener is a Culligan® bypass valve, which is used to connect the softener to the plumbing system. The bypass allows the softener to be isolated from the water service line if service is necessary while still providing water to the home. See the parts list for connectors that are available.

Caution! Close the inlet supply line and relieve system pressure before cutting into the plumbing! Flooding could result if not done!

Caution! When making sweat connections, use care to keep heat away from the plastic nuts used to connect the plumbing to the bypass. Damage to these components may otherwise result.

Bypass Valve Installation

The bypass valve connects directly to the control valve with a pair of couplings and two assembly pins. Lubricate all O-rings on the couplings with silicone lubricant.

The bypass valve is in the service position when the handle is rotated as far back as possible (See ﬁgures 7a and 7b).

Note: If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the bypass valve, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of the grounding strap will depend upon the number of units being installed. In all cases where metal pipe was originally used and is later interrupted by the bypass valve to maintain proper metallic pipe bonding, an approved ground clamp c/w not less than #6 copper conductor must be used for continuity. Check your local electrical code for the correct clamp and cable size.

Caution! To bypass the valve, turn bypass knob on both sides of the valve to bypass position (see ﬁgure 7b). When returning to service, put the inlet into service before the outlet.

Figure 7a

Figure 7b

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