ForceTriad Energy PlatformForceTriad Energy Platform
Customer Support
Calibration Procedure
Troubleshooting
System Service
Periodic Safety Check
Customer SupportCustomer Support
Calibration ProcedureCalibration Procedure
TroubleshootingTroubleshooting
System ServiceSystem Service
Periodic Safety CheckPeriodic Safety Check
Covidien Customer Support ContactsCovidien Customer Support Contacts
Main Menu
Main Menu
Click anywhere on the map to access the Covidien technical support websiteClick anywhere on the map to access the Covidien technical support website
Covidien | December 7, 2011 | Confidential
Main Menu
The
different
calibration
levels
defined
below
are
the
by
d
i
d
Calibration Level 0
Utility Calibration
Main Menu
Calibration ProcedureCalibration Procedure
CALIBRATION PROCEDURE DEFINITION
The calibration procedure has been broken down into four different areas of calibration. The different calibration areas
segregate the full calibration procedure into smaller, more manageable calibration sections.These sections are then
selected based on the service performed. Additional information can be found by clicking on the flow chart below.
MINIMUM requirement of level of calibration to be
performed.Ultimately, a full, level 6 calibration is
preferred for all levels of service work completed.
The full calibration procedure definition, including a step-
-stepprocedure, canbefoun
Service Manual. The information found in the Calibration
Procedure section of this guide is for reference only.
,
scanners on the system.This is accomplished by using the equipment outlined below and using the touch
screen menu navigating to the calibration section.
TIME & DATE:
Main Menu Setup TimeAnd Date
BRIGHTNESS, TOUCH SCREEN, & SCANNER:
Main Menu Service Maintenance Calibrate Brightness
Touch Screen
Scanner
Set Time & Date ExampleSet Time & Date Example
,
,
Touch Screen Setup ExampleTouch Screen Setup Example
Scanner Setup ExampleScanner Setup Example
Covidien | December 7, 2011 | Confidential
ItemQty
Stylus (Optional)1
Ligasure 1 Dot Code Instrument1
Set Time & Date SetupSet Time & Date Setup
time
Utility Calibration
Main Menu
DATE & TIME SETUP PROCEDURE
Navigate the ForceTriad touch screen menu to
“Setup”, then “Time And Date” to the screen to the
left.On this screen, use thegreen up and down
arrows to set the date and time.
After completion of setting the date and time,
select the green check mark to store the date &
Under the “Calibration” section of the touch
screenmenu,selectthetouchscreen
calibration. You will be prompted to touch the
crosshair icon on the screen.
Preferably using a stylus, begin touching the
center mark of the crosshairs beginning with
the left screen moving right.
Main Menu
Your finger tip is an acceptable alternative to
the stylus.
The system responds to a power cycle and begins the system initiation. The three
Gray ScreensGray Screens
display screens show a blank, gray screen instead of displaying the white Covidien
screen.
Main Menu
Black ScreensBlack Screens
Flickering ScreensFlickering Screens
No PowerNo Power
User Self-Test ErrorUser Self-Test Error
.
display screens show a blank, black screen instead of displaying the white Covidien
screen.
The system responds to a power cycle and begins the system initiation. The three
This can range from slightly darker to nearly unreadable.
The system responds to a power cycle and begins the system initiation. The
screen and/or screens begin to flicker. The flickering can happen once or occur
constantly.
The system does not respond to a power cycle. The system displays and scanners
do not illuminate.
The system initiates the self-test and may pass a portion of the testing. The unit
then fails at some point during the self-test. The unit will generate an error but not
an error code.
he failures that aregenerated where the
displays are blank and gray, there are a couple
of scenarios that could cause this.Typically,
cablesthatarenotconnectedorfully
connected are the cause.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Inspecting the component cables
1. Ethernet Cable
•(Cable between Controller and Display)
2. Steering Relay Cable
•(Cable between SR and Display)
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
NonNon--Error Code Failures Error Code Failures -- Black ScreensBlack Screens
T
NON
COMPONENT
ACTIONS
1.
Inverter
Board
1.P
Non-Error Code Menu
he failures that aregenerated where the
displays are blank and black, there is typically
one cause of this type of failure, the inverter
board.
-
1. Power cycling the system
2. Inspecting the component cables
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
NonNon--Error Code Failures Error Code Failures ––No PowerNo Power
T
LEADING
COMPONENT
REPLACEMENTS
1.P
Non-Error Code Menu
he failures that aregenerated where the
system does not power on nor is there any
indication that the system received a signal to
power on.There are a couple of possibilities
to cause this type of failure.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Inspecting the component cables
1. System Fuse
2. Power Cable
3. Controller Board
4. Low Voltage Power Supply
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
he failure that isgenerated where the system
failsausergeneratedself-testviathe
“Diagnostics” menu the typical failure mode is
the Footswitch Board.
-
1. Power cycling the system
2. Inspecting the component cables
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
he failure that isgenerated where the system
failsausergeneratedself-testviathe
“Diagnostics” menu the typical failure mode is
the Footswitch Board.
-
1. Power cycling the system
2. Inspecting the component cables
LEADING COMPONENT REPLACEMENTS
1. Pow
•(Cable between SR and Display)
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
NonNon--Error Code Failures Error Code Failures –– Dark ScreensDark Screens
T
NON
COMPONENT
ACTIONS
G
COMPO
S
G
COO
CS
1.P
Non-Error Code Menu
he failure that isgenerated where the system
failsausergeneratedself-testviathe
“Diagnostics” menu the typical failure mode is
the Footswitch Board.
-
1. Power cycling the system
2. Inspecting the component cables
3. Brightness calibration
Main Menu
LEADIN
1. Display Inverter
NENT REPLACEMENT
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a brightness calibration as outlined in the Service Manual.
Covidien | December 7, 2011 | Confidential
E2 E2 –– ERR_SE_ICL_ERRORERR_SE_ICL_ERROR
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E2 error code is designated and issued to
signify that the unit is unable to communicate
to the hardware using the HOST ICL registers.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E3 E3 –– ERR_SE_APP_ROM_FAILERR_SE_APP_ROM_FAIL
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E3 error code is designated and issued to
signify that the DSP application ROM check
failed during start-up.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E4 E4 –– ERR_SE_BOOT_ROM_FAILERR_SE_BOOT_ROM_FAIL
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E4 error code is designated and issued to
signify that the DSP boot ROM check failed
during start-up.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E5 E5 -- ERR_SE_RAM_FAILERR_SE_RAM_FAIL
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E5 error code is designated and issued to
signify that the DSP RAM check failed during
start-up.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E6 E6 –– ERR_SE_RTOS_FAILERR_SE_RTOS_FAIL
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E6 error code is designated and issued to
signify that a software error has occurred.
The E6 error code is typically issued during
real time to signify an operating system error.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
2. System Display
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E7 E7 –– ERR_SE_GEN_FAILERR_SE_GEN_FAIL
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E7 error code is designated and issued to
signify that the generator has developed a
general system error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E8 E8 -- ERR_SE_CRITICAL_DATAERR_SE_CRITICAL_DATA
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E8 error code is designated and issued to
signify that the system has a software error
caused by a corrupt data string.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E9 E9 -- ERR_SE_ASSERTERR_SE_ASSERT
T
NON
COMPONENT
ACTIONS
Controller
d
Cotoe
oad
1.P
Error Code Definition Menu
he E9 error code is designated and issued to
signify thatthe systemhas developeda
softwareerrorthathasgeneratedan
assertion.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1.
Boar
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E10 E10 -- ERR_SE_INVALID_DATAERR_SE_INVALID_DATA
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E10 error code is designated and issued
to signify that a software failure occurred
because of an invalid data string.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
he E11 error code is designated and issued
to signify that a HOST processor machine
check exception has occurred.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
generated an unknown exception and that the
exception vector is not a valid vector.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1.
Boar
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E24 E24 -- ERR_SE_DMA_FAILUREERR_SE_DMA_FAILURE
T
2.Performing
a
full
recalibration
1.P
Error Code Definition Menu
he E24 error code is designated and issued
to signify that the iDMA is stuck.
NON-COMPONENT ACTIONS
1. Power cycling the system
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E27 E27 -- ERR_SE_NULL_POINTERERR_SE_NULL_POINTER
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E27 error code is designated and issued
to signify that a HOST code has detected a
pointer that has a NULL value.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E257 E257 -- ERR_NR_DOSAGEERR_NR_DOSAGE
T
1.Power
cycling
the
system
2.RFBoard
1.P
Error Code Definition Menu
he E257 error code is designated and issued
to signify that the system has a general RF
dosage error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E260 E260 -- ERR_NR_COM_ERRORERR_NR_COM_ERROR
T
1.Power
cycling
the
system
1.P
seated
Error Code Definition Menu
he E260 error code is designated and issued
to signify that the system has generated a
generic communication error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Verify the ribbon cables and FTSW cable connections are securely
.
4. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E261 E261 -- ERR_NR_HW_ERRORERR_NR_HW_ERROR
T
1.Power
cycling
the
system
tage
er
Supply
o
otage
oe
Suppy
1.P
Error Code Definition Menu
he E289 error code is designated and issued
to signify that the system has generated a
hardware or controller error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. HVDC Board
2. LowVol
Pow
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E262 E262 -- ERR_NR_ACT_DENIEDERR_NR_ACT_DENIED
T
1.Power
cycling
the
system
d
S
oad
1.P
Error Code Definition Menu
he E262 error code is designated and issued
to signify that the system has denied activation
and generated an error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
2. FTSWBoar
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
command that is not supported and generated
and error.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1.
Boar
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Verify the ribbon cables and FTSW cable connections are securely
.
4. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E267 E267 -- ERR_NR_GEN_ERRORERR_NR_GEN_ERROR
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E267 error code is designated and issued
to signify that the system has generated an
unknown system error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E272 E272 ––NOT_USEDNOT_USED
T
representative
for
further
information
Error Code Definition Menu
he E272 error code is not used.
Should you have a version of ForceTriad that
delivers a E272 error code, please contact
yourlocalCovidienCustomerService
error during self-test due to an inter-processor
communication issue.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1.
Boar
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during self-test where the unit did not
receive critical information required for startup.This is most commonly seen when
.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Scanners
2. Controller Board
3. Scanner Cables
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Verify the ribbon cables and FTSW cable connections are securely
.
4. Perform a level 6 calibration as outlined in the Calibration Section.
error during self-test while testing an analog
sensor.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during RF self-test #1 while attempting to
shutdown the RF generation.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. HVDCBoar
2. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during RF self-test #2 while attempting to
shutdown the RF generation.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. RF Boar
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during RF self-test #3 while attempting to
shutdown the RF generation.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. RF Boar
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
errorduringself-testwhileattemptingto
compare the time base.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during self-test while attempting to pull
information from the ICL chip on the controller
board.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Performing a full recalibration
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
error during self-test. This particular error is to
inform the user the equipment configuration is
not valid or there is checksum error within the
.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E286 E286 -- ERR_NR_NULL_PTRERR_NR_NULL_PTR
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E286 error code is designated and issued
to signify that the system has generated a
software error where the null pointer was
detected during self-test.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
2. Displays
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E287 E287 -- ERR_NR_AIEERR_NR_AIE
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
Additional Troubleshooting
he E287 error code is designated and issued
to signify that an absolute integer error has
occurred.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
Covidien | December 7, 2011 | Confidential
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
he E288 error code is designated and issued
to signify that the system has developed a
DSP sensor clip error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. HVDC Board
3. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
he E289 error code is designated and issued
to signify that the sensor comparing the DSPs
has an error.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
3. HVDC Board
Main Menu
Covidien | December 7, 2011 | Confidential
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
sampling error while conducting data sampling
of the VI.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E293 E293 -- ERR_NR_FLASH_ERRORERR_NR_FLASH_ERROR
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E293 error code is designated and issued
to signify that the system has generated a
software error while attempting to write to the
FLASH memory.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E294 E294 -- ERR_NR_OS_ERRORERR_NR_OS_ERROR
T
1.Power
cycling
the
system
1.P
Error Code Definition Menu
he E294 error code is designated and issued
to signify that the system has generated an
operating system error in real time.
NON-COMPONENT ACTIONS
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
software error while attempting to write to the
NV store.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
softwareerrorcausedbythefailed
construction of the message viewer.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
software error due to the system denying the
requesttobringupthemainmenusonthe
controller.
NON-COMPONENT ACTIONS
1. Power cycling the system
2. Performing a full recalibration
1. Controller Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E299 E299 -- ERR_NR_LKG_LIMITERR_NR_LKG_LIMIT
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E299 error code is designated and issued
to signify that the system has generated an
error due to leakage on the sensor compare
for DSP 2.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
2. RF Board
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E300 E300 -- ERR_NR_BAD_SCANNERERR_NR_BAD_SCANNER
T
NON
COMPONENT
ACTIONS
5.Capture
a
scanstandimage
5
Captue
a
sca
stad
age
1.P
4.Verify the LED s are functioning as expected
Error Code Definition Menu
he E300 error code is designated and issued
to signify that the system has generated an
error caused by a bad or malfunctioning
scanner.
-
1. Power cycling the system
2. Clean the scan stand label
3. Clean the glass above scan stand label
4. Verify the LED’s are functioning
6. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
1. Scanners
2. Scanner Cables
Main Menu
Covidien | December 7, 2011 | Confidential
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Clean the scan stand label and glass with a mild solvent and rag.
’
5. Capture a scan stand image:
Main MenuServiceDiagnosticsBar Code Image
.
E301 E301 -- ERR_NR_LOW_BATTERYERR_NR_LOW_BATTERY
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E301 error code is designated and issued
to signify that the system has generated an
due to the life of the battery on the controller
board.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E302 E302 -- ERR_NR_IO_ERRORERR_NR_IO_ERROR
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E302 error code is designated and issued
to signify that the system has generated a
software error due to a failed attempt to map
the I/O memory.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
2. Low Voltage Power Supply
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
software error due to a failed verification of the
DSP.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
softwareerrorduetoascreenstack
manipulation in the AppScreenBase.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
2. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
E305 E305 -- ERR_NR_ROM_ERRORERR_NR_ROM_ERROR
T
NON
COMPONENT
ACTIONS
1.
Controller
Board
1.P
Error Code Definition Menu
he E305 error code is designated and issued
to signify that the system has generated a
software error during the self-test caused by a
ROM failure.
-
1. Power cycling the system
2. Performing a full recalibration
LEADING COMPONENT REPLACEMENTS
Main Menu
NON-COMPONENT ACTIONS INSTRUCTION
ower Cycle the unit and allow the system to perform the self-test.
2. Remove the cover to the ForceTriad system and inspect the system
boards ensuring that the boards are properly seated within the
unit and that all cables are also securely connected.
3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
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