CONCORD FaxLync User Manual

Concord Fax

FaxLync User Guide

Contents

Publication Notice .....................................................................3

Version ......................................................................................3

About Concord FaxLync ...........................................................4

Features .........................................................................5

Benefits ........................................................................... 5

Device Installation ..................................................................... 6

Sending a Fax ........................................................................... 8

Receiving a Fax ....................................................................... 10

FaxLync Configuration within the Concord Customer Portal . 11

Checking the FaxLync firmware .............................................. 13

Manually Resetting the FaxLync Device ................................. 13

Contacting Concord Technologies Premium Support ........... 14

About Concord ....................................................................... 15

Concord Fax Online FaxLync User Guide :: www.concordfax.com :: [e-mail] :: [phone]

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Publication Notice

The contents of this publication and the specifications of this application are

subject to change without notice.

Concord reserves the right to make changes without notice to this

publication, Concord software, and services, and shall not be responsible

for any damages, consequential or otherwise, caused by reliance on the

materials presented herein, including typographical errors.

This is the third edition of this publication.

Version

2.1.0 (2014)

This guide describes the FaxLync User Guide (November 3, 2014)

Concord Fax Online FaxLync User Guide :: www.concordfax.com :: [e-mail] :: [phone]

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About Concord FaxLync

he FaxLync device is a dual-port Analog Telephony Adapter (ATA) which has been

modified to operate in a store-and-forward mode.

T

Each FaxLync device supports up to two (2) fax machines. e functions of each

FaxLync device are managed directly within the Concord Customer Portal.

FaxLync connects your traditional fax machine, or Multi-Function Peripheral

(MFP) to Concord’s cloud-based Fax Online solution, eliminating the need for

faxing via analog phone lines. By using FaxLync, users accustomed to using

traditional fax machines and MFPs will continue to send and receive faxes in the

same general manner. Rather than faxes transmitting over analog phone lines,

FaxLync transmits faxes securely over HTTPS.

e device is congured, by default, to use DHCP (Dynamic Host Conguration

Protocol) to obtain an IP-address and use HTTPS (port 443). To any rewall it

appears as a web browser using SSL (Secure Socket Layer) encryption: the same

type of behavior an online banking session would entail.

Concord Fax Online FaxLync User Guide :: www.concordfax.com :: [e-mail] :: [phone]

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Features

• e FaxLync device connects to the Internet (via the local network) and up

to two (2) fax machines

• Users can opt to connect an additional device, such as an MFP or PC, to

the FaxLync device

• e FaxLync device is a dual-port ATA, which has been modied to

operate in a store-and-forward mode, providing much higher reliability and

call completion quality than a traditional ATA device

• Store-and-forward mode eliminates reliability problems cause by jitter and

packet loss common with T.38 and G.711 calls and traditional ATAs

Benefits

• Replaces the need for conventional phone lines

• Increases capacity (never busy)

• Maintains an electronic record of each document sent and received

• Simple Plug-and-Play setup

• Use HTTPS for fully secure communication (rewall/network

• FaxLync numbers are capable of receiving multiple faxes simultaneously

Concord Fax Online FaxLync User Guide :: www.concordfax.com :: [e-mail] :: [phone]

conguration seldom required)

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