Concord EYEQ Duo 2000 FAQ

EYEQ Duo 2000

Open the My Computer icon and double click on the Removable Disk drive.

1. How do I download files to my computer using Mass Storage?

The camera has two different modes corresponding with different transfer
methods to download files. Before you connect the camera to your computer,
you must install the camera driver on your PC. If you want to download the
files from the camera to the PC using Mass Storage, you should set the
camera mode to DSC mode. Follow the steps below to set the camera to DSC
mode:

1. Turn on the camera.

2. Set the camera to Menu/Setup/Driver/DSC.

3. Turn off the camera.

4. Connect the camera to the computer.

5.
The files will be displayed.

6. Save the files you want.

Note: Restart your computer after you install the camera driver on your PC.

2. I am having difficulties using Arcsoft Photo Impression. What should I

do?

The camera has two different ways to download pictures. If you are having
difficulties transferring pictures, most likely you have not set the camera to the
mode that corresponds with the transfer method you have selected.

Camera Mode Transfer Method

DSC Mode Removable Disk Driver
PC Mode Arcsoft Photo Impression

Follow the steps below to download pictures using Arcsoft Photo Impression:

1. Turn on the camera.

2. Set the camera to Menu/Setup/Driver/PC.

3. Turn off the camera and connect the camera to the computer.

4. Launch Arcsoft Photo Impression

5. Click the Camera/Scanner button, then click on the drop-down list under
select source and choose Concord Eye-Q Duo 2000 DC mem.

6. Click on the Acquire button. Another window will appear showing the
contents (pictures) in the memory card, and options on how to handle
them.

7. Select the picture you would like to view, edit or save by clicking on it. The
selected image will be highlighted by a border. You may also click on
Select All to choose all pictures.

8. Click on Get Photos, the pictures will then be added to your album at the
bottom of the application.

9. Now you can edit, save, print or enhance your pictures using the buttons
on the left hand side of the screen.

Note: Make sure that you have rebooted your PC after having installed the
Arcsoft Software.

3. How do I use the camera as a web camera with Net Meeting?