Comtech EF Data is an
AS9100 Rev B / ISO9001:2000 Registered Company
Release 1.1
User Guide
IMPORTANT NOTE: The information contained in this document supersedes all previously
published information regarding this product. This m anual is sub ject to change without prior notice.
Part Number MN-NETVUE Revision 3
Comtech EF Data is an
AS9100 Rev B / ISO9001:2000
NetVue User Guide
Release 1.1
Part Number MN-NETVUE Revision 3
Copyright © Comtech EF Data, 2014. All rights reserved. Printed in the USA.
Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA, 480.333.2200, FAX : 480.333.2161
NetVue product title Revision 3
Table of Contents MN-NETVUE
Table of Contents
PREFACE .............................................................................................................................................................. VII
About this User Guide .................................................................................................................................................... vii
Intended Audience ................................................................................................................................................................. vii
Contents ................................................................................................................................................................................. vii
Conventions and References .......................................................................................................................................... vii
Patents and Trademarks ........................................................................................................................................................ vii
Copyright .............................................................................................................................................................................. viii
Cautions and Warnings ......................................................................................................................................................... viii
Regulatory Compliance ..................................................................................................................................................viii
Telecommunications Terminal Equipment Directive ............................................................................................................. viii
CE Mark ................................................................................................................................................................................. viii
RoHS Compliancy .................................................................................................................................................................. viii
EMC (Electromagnetic Compatibility) ..................................................................................................................................... ix
Electrical Safety .............................................................................................................................................................. ix
Fuses ....................................................................................................................................................................................... ix
Environmental ................................................................................................................................................................. x
Related Documents.......................................................................................................................................................... x
Equipment Drivers ................................................................................................................................................................... x
Product Support ............................................................................................................................................................. xi
Comtech EF Data Headquarters ....................................................................................................................................... xi
Warranty Policy ............................................................................................................................................................. xii
Limitations of Warranty ......................................................................................................................................................... xii
Exclusive Remedies ................................................................................................................................................................ xii
CHAPTER 1. NETVUE IMS RELEASE 1.1 OVERVIEW AND INTRODUCTION .............................. 1–1
1.1 Introduction ..................................................................................................................................................... 1–1
1.2 Architecture of a NetVue System ....................................................................................................................... 1–2
1.2.1 NetVue System Description ................................................................................................................................. 1–2
1.2.2 NetVue servers ..................................................................................................................................................... 1–6
1.2.3 NetVue clients ...................................................................................................................................................... 1–6
1.2.4 NetVue User Interface and browser compatibility ............................................................................................... 1–7
1.2.5 NetVue databases .............................................................................................................................................. 1–10
1.2.6 NetVue peripherals ............................................................................................................................................ 1–10
1.2.7 NetVue processes............................................................................................................................................... 1–11
1.2.8 Server System Requirements ............................................................................................................................. 1–12
1.3 NetVue UI Graphics ......................................................................................................................................... 1–12
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1.3.1 Visio drawings .................................................................................................................................................... 1–12
1.3.2 NetVue Microsoft Visio templates ..................................................................................................................... 1–12
1.3.3 Customization (Engineering Support Center) .................................................................................................... 1–13
1.4 Protocols ......................................................................................................................................................... 1–13
1.4.1 XML-based protocol descriptions ...................................................................................................................... 1–13
1.4.2 Protocol versions ................................................................................................................................................ 1–13
1.5 Licensing ......................................................................................................................................................... 1–13
1.6 Trend graphs .................................................................................................................................................... 1–13
1.6.1 Trending techniques ........................................................................................................................................... 1–14
1.7 NetVue Reporter ............................................................................................................................................. 1–14
1.8 Hardware ........................................................................................................................................................ 1–15
1.8.1 Physical............................................................................................................................................................... 1–15
1.8.2 Electrical ............................................................................................................................................................. 1–15
1.8.3 Environmental .................................................................................................................................................... 1–16
CHAPTER 2. OPERATIONS ........................................................................................................................ 2–1
2.1 NetVue Server Installation ................................................................................................................................ 2–1
2.1.1 Configure the IP address of VMware ESXi Hypervisor from a local console ........................................................ 2–1
2.1.2 Configure VMware through the GUI .................................................................................................................... 2–5
2.1.3 Verify and Start DataMiner .................................................................................................................................. 2–8
2.2 UI Installation ................................................................................................................................................... 2–9
2.2.1 Prerequisites for running XBAPs ........................................................................................................................ 2–10
2.3 Navigation ....................................................................................................................................................... 2–12
2.3.1 Accessing NetVue UI .......................................................................................................................................... 2–12
2.3.2 Navigating the NetVue Cube UI ......................................................................................................................... 2–15
2.3.3 Events/Alarms .................................................................................................................................................... 2–30
2.3.4 NetVue Applications ........................................................................................................................................... 2–38
CHAPTER 3. REPORTS AND TRENDING ............................................................................................... 3–1
3.1 Reports ............................................................................................................................................................ 3–1
3.1.1 User Activity, Daily or Weekly reports ................................................................................................................. 3–2
3.1.2 Inventory reports ................................................................................................................................................. 3–2
3.1.3 Performance, DMA Activity reports ..................................................................................................................... 3–4
3.1.4 Disk Space Monitoring ......................................................................................................................................... 3–5
3.1.5 NetVue Cube Trending ......................................................................................................................................... 3–6
3.1.6 Change the time period of a trend graph ............................................................................................................ 3–8
CHAPTER 4. PROTOCOLS .......................................................................................................................... 4–1
4.1 About Protocols ................................................................................................................................................ 4–1
4.1.1 XML-based protocol descriptions ........................................................................................................................ 4–1
4.1.2 Protocol versioning .............................................................................................................................................. 4–1
4.1.3 Manage the Protocols .......................................................................................................................................... 4–1
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4.2 Working with Protocols .................................................................................................................................... 4–3
4.2.1 How to Add protocols .......................................................................................................................................... 4–3
4.2.2 Managing Protocol Versions ................................................................................................................................ 4–5
4.2.3 Understanding the Alarm and Trend Templates’ association with Protocol ........................................................ 4–6
4.2.4 Opening the Protocols page ................................................................................................................................. 4–7
4.2.5 Opening the Alarm Template ............................................................................................................................... 4–7
4.2.6 Manually Adding a Single Device (Element) ...................................................................................................... 4–10
4.2.7 Removing a Microsoft Visio VDX file from a protocol ........................................................................................ 4–11
4.2.8 Creating an information overlay ........................................................................................................................ 4–11
4.2.9 Assigning an information overlay to a protocol version ..................................................................................... 4–12
CHAPTER 5. SERVICE LEVEL AGREEMENT (SLA) .............................................................................. 5–1
5.1 Introduction to SLA ........................................................................................................................................... 5–1
5.2 SLA Interface Overview ..................................................................................................................................... 5–1
5.2.1 Main View ............................................................................................................................................................ 5–2
5.2.2 Outage List ........................................................................................................................................................... 5–5
5.2.3 Affecting Alarms ................................................................................................................................................... 5–6
5.2.4 History .................................................................................................................................................................. 5–7
5.2.5 SLA Configuration Page ........................................................................................................................................ 5–8
5.2.6 Compliance Configuration Page ......................................................................................................................... 5–12
5.2.7 Ticket Creation ................................................................................................................................................... 5–15
5.2.8 Offline Window .................................................................................................................................................. 5–15
5.2.9 Reporting ........................................................................................................................................................... 5–16
5.3 Create an SLA .................................................................................................................................................. 5–17
5.3.1 Create an SLA in NetVue .................................................................................................................................... 5–17
5.4 Configure an SLA ............................................................................................................................................. 5–18
5.4.1 Making corrections to an alarm ......................................................................................................................... 5–18
CHAPTER 6. ALERTER................................................................................................................................ 6–1
6.1 Introduction to the Alerter ................................................................................................................................ 6–1
6.2 Install the Alerter .............................................................................................................................................. 6–1
6.3 Start the Alerter ............................................................................................................................................... 6–4
6.4 Configure the Alerter ........................................................................................................................................ 6–6
6.4.1 Connect to a different NetVue system ................................................................................................................. 6–6
6.4.2 Set the Alarm Filter .............................................................................................................................................. 6–8
6.4.3 Set the Notification Options ................................................................................................................................ 6–9
6.4.4 Set the Program Preferences ............................................................................................................................. 6–11
6.5 Using the Alarms list ........................................................................................................................................ 6–12
6.6 Popup Balloons ................................................................................................................................................ 6–13
6.6.1 Alarm Severity Levels ......................................................................................................................................... 6–13
CHAPTER 7. SPECTRAL ANALYSIS AND MONITORING (SPECTRUMVUE-8) ............................. 7–1
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7.1 Introduction to the NetVue™ SpectrumVue-8 .................................................................................................... 7–1
7.2 Getting Started with the SpectrumVue-8 ........................................................................................................... 7–2
7.2.1 Integrated Operation for SpectrumVue-8 ............................................................................................................ 7–3
7.2.2 Single-seat Operation for SpectrumVue-8 ........................................................................................................... 7–3
7.3 Configure the SpectrumVue-8 for real-time spectrum analysis........................................................................... 7–4
CHAPTER 8. NETVUE CUBE DESKTOP APPLICATION ...................................................................... 8–1
8.1 Introduction to the NetVue Cube Desktop application ....................................................................................... 8–1
8.2 Install the NetVue Cube Desktop application ..................................................................................................... 8–1
8.3 Start the NetVue Cube Desktop application ....................................................................................................... 8–3
CHAPTER 9. LICENSING ............................................................................................................................. 9–1
9.1 Overview .......................................................................................................................................................... 9–1
9.2 Licensed Features ............................................................................................................................................. 9–1
9.2.1 Managed Devices ................................................................................................................................................. 9–1
9.2.2 Redundancy ......................................................................................................................................................... 9–1
9.3 Procedure to upgrade an existing NetVue license .............................................................................................. 9–2
CHAPTER 10. ADVANCED CONFIGURATION (SYSTEM DISPLAY) .............................................. 10–1
10.1 Logging into the System Display ....................................................................................................................... 10–1
10.2 Backup and restore procedures ........................................................................................................................ 10–2
10.2.1 Back up a NetVue Server .................................................................................................................................... 10–2
10.2.2 Restore a NetVue Server .................................................................................................................................... 10–4
10.3 Clustering ...................................................................................................................................................... 10–10
10.3.1 Configuration: Adding the NetVue Agent to the NetVue Cluster ..................................................................... 10–10
10.3.2 Adding NetVue to a Cluster using NAT ............................................................................................................. 10–10
10.4 Redundancy .................................................................................................................................................. 10–11
10.4.1 Set up a pair of redundant NetVue Servers ..................................................................................................... 10–11
10.5 User Management ......................................................................................................................................... 10–14
10.5.1 CEFD convention of Security Layers ................................................................................................................. 10–14
10.5.2 User identification ............................................................................................................................................ 10–15
10.5.3 User rights ........................................................................................................................................................ 10–16
10.5.4 Groups .............................................................................................................................................................. 10–16
10.5.5 Users ................................................................................................................................................................ 10–17
10.5.6 Opening the Security page ............................................................................................................................... 10–18
10.6 NetVue UI Graphics ....................................................................................................................................... 10–42
10.6.1 Visio drawings .................................................................................................................................................. 10–42
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10.7 NetVue Maps Configuration ........................................................................................................................... 10–43
10.7.1 Top -level structure of a NetVue Maps configuration file ................................................................................. 10–43
10.7.2 Attributes of the <Layer> tag ........................................................................................................................... 10–45
10.7.3 Layer types ....................................................................................................................................................... 10–46
10.7.4 Layer configuration tags ................................................................................................................................... 10–48
10.8 Notifications .................................................................................................................................................. 10–56
10.8.1 Configuring notifications .................................................................................................................................. 10–57
10.8.2 Notification layout ........................................................................................................................................... 10–58
10.9 Databases ...................................................................................................................................................... 10–67
10.9.1 Local database ................................................................................................................................................. 10–67
10.9.2 Central database .............................................................................................................................................. 10–70
CHAPTER 11. CUSTOMIZATION ............................................................................................................ 11–1
11.1 Non-CEFD Element/Device management ......................................................................................................... 11–1
11.1.1 Additional Device management ......................................................................................................................... 11–1
11.2 Custom backgrounds ...................................................................................................................................... 11–1
11.2.1 NetVue background maps .................................................................................................................................. 11–1
11.2.2 Rack elevation views .......................................................................................................................................... 11–2
11.3 Custom reports ............................................................................................................................................... 11–2
11.4 Dashboards ..................................................................................................................................................... 11–2
11.4.1 Custom Dashboards ........................................................................................................................................... 11–2
11.5 Notifications .................................................................................................................................................... 11–2
CHAPTER 12. NETVUE REDUNDANCY ................................................................................................ 12–1
12.1 NetVue redundancy configuration.................................................................................................................... 12–1
12.2 CTOG/CDM-800 redundancy ............................................................................................................................ 12–1
12.3 CDD-880 Redundancy ...................................................................................................................................... 12–2
12.4 Redundancy Operation .................................................................................................................................... 12–7
12.4.1 CTOG/CDM-800 1:1 Redundancy operation ...................................................................................................... 12–7
12.4.2 CDD-880 1:3 Redundancy operation .................................................................................................................. 12–9
APPENDIX A. SNMP MANAGERS ............................................................................................................. A–1
A.1 SNMP Terminology ........................................................................................................................................... A–1
A.2 Interaction between SNMP manager and SNMP agent ...................................................................................... A–2
A.2.1 Graphical representation .................................................................................................................................... A–2
A.2.2 SLSNMPManager ................................................................................................................................................ A–3
A.2.3 UDP Ports settings ............................................................................................................................................... A–3
A.2.4 SLSNMPAgent ...................................................................................................................................................... A–3
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A.3 Configuring the SNMP manager ........................................................................................................................ A–4
A.3.1 In System Display ................................................................................................................................................ A–4
A.4 Enabling the virtual SNMP agent of an element ................................................................................................ A–6
A.4.1 In NetVue Cube ................................................................................................................................................... A–7
A.4.2 In System Display ................................................................................................................................................ A–7
A.5 Changing SNMP Agent ports ............................................................................................................................. A–7
A.5.1 Changing the SNMP port used by a Windows SNMP service.............................................................................. A–7
A.5.2 Changing the SNMP port used by a NetVue Agent ............................................................................................. A–8
A.5.3 Identify which port NetVue is using .................................................................................................................... A–8
A.6 Configuring SNMP agent community strings ...................................................................................................... A–8
A.6.1 On a DMA level ................................................................................................................................................... A–8
A.6.2 On element level ................................................................................................................................................. A–8
A.6.3 Default community strings .................................................................................................................................. A–9
A.7 Resending history alarms .................................................................................................................................. A–9
A.7.1 In System Display ................................................................................................................................................ A–9
A.8 NetVue MIBs .................................................................................................................................................... A–9
A.8.1 General MIBs ..................................................................................................................................................... A–10
A.8.2 Protocol-specific MIBs ....................................................................................................................................... A–10
A.9 Generating a protocol-specific MIB ................................................................................................................. A–10
A.10 NetVue SNMP trap definition .......................................................................................................................... A–10
A.11 Default NetVue trap ........................................................................................................................................ A–10
A.11.1 SNMPv1 header data ........................................................................................................................................ A–10
A.11.2 SNMPv2 special bindings .................................................................................................................................. A–11
A.11.3 Default bindings ................................................................................................................................................ A–11
A.12 Custom NetVue trap ....................................................................................................................................... A–14
A.12.1 Custom trap OID ............................................................................................................................................... A–14
A.12.2 Custom trap bindings ........................................................................................................................................ A–14
A.13 Syntax of OIDs referring to properties ............................................................................................................. A–18
APPENDIX B. OPERATIONAL CONSIDERATIONS ............................................................................... B–1
B.1 NetVue operational considerations ................................................................................................................... B–1
B.1.1 Disk / Storage considerations ............................................................................................................................... B–1
B.1.2 Bandwidth considerations ................................................................................................................................... B–2
B.1.3 Device management overhead considerations .................................................................................................... B–2
APPENDIX C. GLOSSARY ............................................................................................................................ C–1
APPENDIX D. ACRONYMS .......................................................................................................................... D–1
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PREFACE
About this User Guide
This user guide contains installation and operation information for the Comtech EF Data (CEFD) NetVue
Integrated Management System (IMS).
The user guide is a single resource for information including, but not limited to the set up, operation,
management, and troubleshooting of a network that is managed by the NetVue IMS.
Intended Audience
This user guide is intended for persons responsible for the provisioning, day-to-day operation, and
performance of a network managed by the NetVue IMS. The information in this user guide is intended for
operators, Network and RF technicians, planners, network engineers, managers, as well as IT network
professionals.
Contents
This user guide includes information about the following topics:
• Architecture and Topology – client server and peer operation
• Setup and day-to-day operation
• User Interface
• Server maintenance – server hardware and software
• Supported equipment
• Security
Conventions and References
Patents and Trademarks
Comtech EF Data's Patents and Patents Pending are available for review
http://patents.comtechefdata.com.
Comtech EF Data acknowledges that all trademarks are the property of the trademark owners.
DoubleTalk® is licensed from "Raytheon Applied Signal Technology".
DoubleTalk® is a registered trademark of "Raytheon Applied Signal Technology".
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