Compaq Deskpro AP500, Professional Workstation AP500 Maintenance And Service Manual

Professional Workstation AP500

Maintenance and Serv ice Guide

Second Edition (March 1999)
Part Number 338534-002
Spares Part Number 338561- 001
Compaq Computer Corporation

Notice

The information in this publ ication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR

USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.

This publication contains i nf ormation protected by copyright. No par t of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.

 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.

The software described in this guide is f ur nished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.

Compaq, Compaq Insight Manager, ROMPaq, QVision, SmartStar t, NetFlex, QuickFind, PaqFax,
registered United States Patent and Trademark Office.

Netelligent, SoftPaq, QuickBlank, QuickLock, and PowerStorm are trademarks and/or service marks of
Compaq Computer Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respect ive

companies.

Compaq Professional Workstation AP500 Maintenance and Service Guide

Second Edition (March 1999)
Part Number 338534-002
Spare Part Number 338561-001

Contents

About This Guide

Text Conventions.......................................................................................................................vii

Symbols in Text........................................................................................................................viii

Symbols on Equipment.............................................................................................................viii

Where to Go for Additional Help...............................................................................................ix

Other Information Sources..................................................................................................ix

Telephone Numbers.............................................................................................................ix

Chapter 1

Illustrated Parts Catalog

Mechanical Parts ......................................................................................................................1-1

System Components .................................................................................................................1-2

Spares Parts List.......................................................................................................................1-3

Chapter 2

Service Preliminaries

Compaq Technician Notes........................................................................................................2-1

Preliminary Warnings and Cautions.........................................................................................2-2

Electrostatic Discharge Information.........................................................................................2-3

Equipment Symbols..................................................................................................................2-3

Tools and Software Requirements............................................................................................2-4

Warranty Information...............................................................................................................2-4

iii

Chapter 3

Removal and Replacement Procedures

Serial Number...........................................................................................................................3-1

Service Preparations.................................................................................................................3-2

Cable Lock ...............................................................................................................................3-3

Workstation Feet.......................................................................................................................3-4

Side Access Panel.....................................................................................................................3-5

Front Bezel...............................................................................................................................3-6

Blank Drive Bezel....................................................................................................................3-7

EMI/Cooling Shield..................................................................................................................3-8

Speaker.....................................................................................................................................3-9

I/O Bracket Assembly ............................................................................................................3-10

Replacing the I/O Bracket Assembly...............................................................................3-11

Expansion Boards...................................................................................................................3-12

Identifying the PCI and ISA Expansion Slots..................................................................3-12

Removing a PCI or ISA Expansion Board......................................................................3-14

Removing a Symbios Wide Ultra2 PCI SCSI Controller ................................................3-15

Removing the Accelerated Graphics Port (AGP) Graphics Controller............................3-16

Removing the Card Guide...............................................................................................3-17

Removing the Backplane Board......................................................................................3-18

System Fan.............................................................................................................................3-19

Compaq Professional Workstation AP500 Maintenance and Service Guide