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HD325
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Clickfree HD425, HD801, HD225, HD525, HD325 User Manual

Clickfree Portable Backup Drive User Guide
for Microsoft Windows users
Clickfree Portable Backup Drive User Guide Table of Contents
Copyright © 2009 Storage Appliance Corporation. 2
Contents
INTRODUCING CLICKFREE PORTABLE BACKUP DRIVE 5
Main Features 5
Package contents 6
Definitions 6
BASICS 8
Clickfree backs up content 8
Does Clickfree back up all of my content every time? 9
What content categories does Clickfree back up? 9
BACKING UP MY CONTENT 10
What if the Vista Autoplay Window appears? 14
Choosing categories of content to be backed up – required 16
Choosing locations to search for content – required 16
Choosing complete folders to be backed up – optional 18
Clickfree Portable Backup Drive User Guide Table of Contents
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RESTORING MY CONTENT 22
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY
What gets restored, and to where? 22
Restoring content 28
Choosing the computer to restore from 28
Choosing categories of content to be restored 29
Choosing where to restore content to 29
Restore completed with exceptions 33
How do I undo a restore? 34
How do I find files that were restored 35
BROWSING, SEARCHING & VIEWING MY FILES 36
Starting from the Welcome screen 36
From the Backup Summary screen 36
Clickfree Portable Backup Drive User Guide Table of Contents
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ADVANCED TOPICS 44
How is backup different when I have more than one computer? 44
How do I make multiple backups? 47
Master Reset 48
Updating Clickfree software 49
Interface language 50
Reminders 51
Do my files need password protection? 61
How do I choose a password? 61
How do I enable password protection? 62
How does setting a ‘hint’ help me? 62
Can I change my password? 63
How do I disable password protection? 63
What if I forget my password? 64
LEGAL STUFF 65
Clickfree Portable Backup Drive User Guide Introducing Clickfree Portable Backup Drive
Copyright © 2009 Storage Appliance Corporation. 5
Introducing Clickfree Portable Backup Drive
Thank you for buying the Clickfree Portable Backup Drive – the easiest way to keep the valuable information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software installation is required. The backup procedure begins once the Portable Backup Drive has been attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what keeps your important data safe. Please use your Clickfree Portable Backup Drive to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
• Automatically starts when connected to your computer
• Does not require any software installation or setup
• Automatically searches for and backs up the important data from your computer –
hundreds of types of data used by many thousands of computer programs
• For most users the automatic search finds and backs up everything that matters
Customizable backup options
• Includes options for custom file types and full folder backup
• Still runs as Clickfree, even after customizing settings
• Remembers your customized settings for each computer you use it with
Multi-PC backup
• Can hold the backups for as many computers as you like, depending only on the available space on the Portable Backup Drive
Easy restore to same or other computer
• Backed-up content can quickly and easily be restored
• You can just as easily ‘restore’ content to a different computer as to the original one
• This makes Clickfree a great way to move your content from your old computer to
your new one
How it backs up
• The first time you connect a Clickfree Portable Backup Drive to your computer it searches for, finds, backs up and organizes all of your important content
• Each subsequent time you connect Clickfree to your computer, it just does an update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup, are left on the backup
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Photo Viewer
• Conveniently view backed-up photos in thumbnail and expanded view
PACKAGE CONTENTS
Your Clickfree backup package contains:
• one Clickfree Portable Backup Drive
• one USB cable to attach the Portable Backup Drive to your computer
• one quick start guide
DEFINITIONS
Just to make sure that the user guide is clear, we’re going to define a couple of terms that are used throughout the guide.
Administrator
“Administrator” is a special login name for the user who can make system-wide changes to the computer, has full control, and can access all of the files on the computer. Most home users are automatically the Administrator of their computer. If you don’t know if you are the Administrator, or how to log in as Administrator, you might need to talk to the person who set up the computer for you. If no one set up your computer for you, then by default, you are the Administrator.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after the data is lost or destroyed. Backups are used to restore data after loss of or damage to your computer’s hard drive, and to restore files that have been accidentally deleted or corrupted.
Making a backup of your content only copies it from your computer to your Portable Backup Drive, and does not delete it from the computer’s hard drive.
Restoring your content from a backup only copies it from your Portable Backup Drive to your computer, and does not delete it from the Portable Backup Drive.
Important: Clickfree never erases or replaces content on your computer’s hard drive, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your Portable Backup Drive is left untouched and is never erased.
And unless you ask it to remove backed-up content, Clickfree never erases or replaces content on your Portable Backup Drive.
Your Clickfree backups are also handy for moving or copying data from one computer to another.
Content
Normally you don’t use Clickfree to back up your programs or operating system (Windows), only the data that you have created or copied to your computer – music,
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photos, letters, emails, tax information etc. In this guide we refer to this data as content.
File
Information used by your computer and stored in a specific place on your hard drive. A file may be content, a program or part of a program, or information a program uses in some way.
Sometimes the relationship between content and file is clear: a photo or a letter is usually a single file. On the other hand, a single email message may be just a part of a large file that contains many messages, and related information such as email addresses, calendar events etc. However, you don’t need to be concerned about this because Clickfree takes care of all the details for you.
Clickfree Portable Backup Drive User Guide Basics
Copyright © 2009 Storage Appliance Corporation. 8
Basics
HOW DOES CLICKFREE WORK?
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when Clickfree has been plugged in, and it runs the backup program automatically each time it is connected.
You can back up as many computers as you like with the Clickfree Portable Backup Drive. The same thing happens each time you plug it into a new computer. And each of your backed-up computers is kept separate on your Portable Backup Drive.
When Clickfree has finished backing up each computer, just unplug the Portable Backup Drive and store in a safe place, or leave it plugged in and just push the Backup button at any time to perform another backup..
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your Clickfree backup, waiting to be restored when you have a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on page 13.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable. That’s why Clickfree finds and backs up all of the content from wherever it is on your computer.
When it runs automatically, Clickfree searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financial data, email, and so much more - over 400 types of files. To see a list of the categories of content that Clickfree backs up automatically, see “What content categories does Clickfree back up?” on page 9. Most likely, this means that it will back up everything that matters to you right out of the box without you having to do anything but plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up the programs or the operating system. This means that your backup won’t need nearly as much space as the size of your computer’s hard drive since your content may only take up a small portion of your hard drive’s capacity, and we only look for the content.
Clickfree Portable Backup Drive User Guide Basics
Copyright © 2009 Storage Appliance Corporation. 9
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use
Clickfree after that, it only backs up the new or changed content, so it will be much
quicker.
WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
Clickfree backs up content in these categories:
• Photos – including common graphic formats such as JPEG and RAW
• Music – including CD audio, MP3, MIDI
• Emails – including Thunderbird, Eudora, and those from Microsoft Office
• Text Documents – usually from word-processing programs such as Microsoft Word,
Open Office, and WordPerfect
• Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123
• Presentations – for example, Microsoft Powerpoint and Corel Show
• Artwork and Drawings – such as Corel Draw, Visio and Paintshop images
• Video – for example, AVI, MPEG, Shockwave Flash
• Favorite Websites – internet shortcuts and address books
• Other – including zip and RAR files, XML, and comma-separated values files
• Financial – such as those from QuickBooks and tax programs
Want to know more? You can look at the details by following the steps in “How do I Change how Clickfree does backups” on page 14 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree Portable Backup Drive and the included USB cable. Before you start your first Restore, you should read through the “Restoring my content” chapter of this manual.
For Clickfree to work, your computer needs to be running one of these operating systems:
• Microsoft Windows® Vista® (any editions)
• Microsoft Windows® XP (any editions)
• Microsoft Windows® 2000 (with SP4)
• Mac OSX 10.5 Leopard running on an Intel processor (products manufactured after
Jan 1, 2009)
In addition you need:
• One free USB port on your computer
• At least 100 MB of free space on your computer
Clickfree Portable Backup Drive User Guide Backing up my content
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Backing up my content
HOW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE?
♦ To start using your Clickfree Portable Backup Drive:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Attach the Clickfree Portable Backup Drive to your computer by connecting one end of the USB cable to the drive and the other end to a USB port on your computer.
A USB port usually looks like this: and frequently has a symbol beside it. USB ports are usually found at the front of a desktop computer, often in pairs. On a laptop computer they may be at the back, front or side.
Please try to connect to a USB port on the computer itself, using a USB hub may not provide enough power.
4. Wait for the Clickfree window to appear. You may have to wait up to a full minute for your computer to recognize the Clickfree Portable Backup Drive.
The first time you attach Clickfree to your computer, some messages appear on the screen telling you that your computer has found new hardware. The messages may mention ClickFree, Disk drive, and/or CD-ROM drive. You don’t need to do anything about these messages. Most likely you will not see these messages when you attach
Clickfree the next time.
Clickfree Portable Backup Drive User Guide Backing up my content
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When Clickfree starts to run, a Welcome window appears and shows the number of seconds left before the backup starts automatically:
Note: The View Files and Restore buttons do not appear until you have backed up
content on your Portable Backup Drive.
ZERO EFFORT BACKUP – REALLY!
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
• If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 8.
• If you want to make changes to how backup is done, click Options and see “How do
I Change how Clickfree does backups” on page 14
Clickfree displays some screens to show progress:
Clickfree Portable Backup Drive User Guide Backing up my content
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The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column). The Space Used column shows the amount of space that files from all backups take up on the Portable Backup Drive.
When you see the Backup Summary screen, simply unplug the Clickfree Portable Backup Drive and store it in a safe place.
Clickfree Portable Backup Drive User Guide Backing up my content
Copyright © 2009 Storage Appliance Corporation. 13
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?
There could be a couple of reasons why Clickfree does not run when you plug in the
Clickfree Portable Backup Drive:
• If you are connecting the Portable Backup Drive to a USB hub (which could be in
your monitor or keyboard), the hub may not provide enough power for a Portable Backup Drive. Try connecting to a USB port on the computer itself, or connect the second USB plug (marked “Power only”) in to the hub also. As an alternative, you can use an external power supply for the drive: 5V, minimum 1.5A, with tip positive/outer ring negative. (Please call Clickfree customer care for more information about obtaining an external power supply.)
• If you see a message telling you that “Clickfree™ Backup cannot start because you
do not have the required permissions. Please re-login to this computer as the Administrator.”:
1. Log out.
2. Unplug the Clickfree Portable Backup Drive.
3. Log in again as Administrator.
4. Plug the Clickfree Portable Backup Drive in again. The backup then starts automatically.
• Your computer settings may prevent Clickfree from running automatically because “Autorun” is turned off.
To fix this problem, follow these steps. You only need to do this once, not every time you use Clickfree.
♦ To turn on Autorun:
With the Portable Backup Drive connected to your computer:
1. Click the Start button on your computer, then click My Computer (WindowsXP/2000) or Computer (Vista).
2. In the window that appears, find Clickfree_System or ClickFree_Storage.
3. Right-click either and select Explore.
4. Double-click FixMyClickFreeBackup.exe, and follow the on-screen instructions.
5. Unplug and re-connect your Portable Backup Drive. Backup should start automatically.
Clickfree Portable Backup Drive User Guide Backing up my content
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WHAT IF THE VISTA AUTOPLAY WINDOW APPEARS?
In Windows Vista, if the AutoPlay window appears:
1. Check Always do this for software and games.
2. Click Start ClickFree Backup.
You only need to do this once, not every time you use Clickfree.
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can change:
• The categories of content Clickfree backs up
• The file types/extensions that Clickfree searches for – see “How do I choose
individual file types for backup” on page 56 in the “Advanced topics” chapter
• Where Clickfree looks for this content
You can also tell Clickfree to back up all of the files in a folder, regardless of what category or file type they are.
Note: Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups on this computer unless you modify them, or use factory settings – see “What are ‘factory settings’ and how do I use them?” on page 47 in the “Advanced topics” chapter.
What do the Cancel, Next, and Back buttons do?
As you go from one step to the next to back up content, the screens you see usually have buttons for Cancel, Next >, and Back>.
Cancel abandons the changes you have made and returns you to the Manage Settings and PCs screen.
Next > accepts the decisions you have made so far, then moves on to the next step and the
next decision.
Back > sends you back to the previous step so that you can change a decision you already
made. Until you click Start or Cancel there is no limit to how often you can go back and make changes.
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♦ To review or change what gets backed up:
1. Follow steps 1 to 4 of the procedure “How do I start using my Clickfree Portable Backup Drive?” on page 10.
2. Before the countdown reaches zero, click Options.
The Manage Settings and PCs screen is displayed:
3. Now click Change Backup Settings.
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CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED
4. All of the categories are selected by default. Choose the categories of content to be backed up, for example, Text Documents, Photos, and Videos.
• To include a category, for example, Photos, in the backup, make sure that the box to
the left of the category name is checked . If it isn’t, click the box to check it. You can add and remove the checkmark by clicking in the box.
• To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked . If it is checked, click the box to uncheck it.
Note: You can make a finer selection by choosing file types within each category. For
details, see “How do I choose individual file types for backup” on page 56 in the “Advanced topics” chapter.
5. When you are finished choosing content categories, click Next >.
Note: You must choose at least one file type or category – you cannot leave all file types
and categories unchecked.
CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED
6. Choose where you want Clickfree to search for the categories you chose earlier –
Clickfree can either:
• look through your entire computer (the default setting) or
• look only in certain folders
♦ To look through the entire computer
• Choose Search the entire computer
Clickfree can optionally skip temporary folders and/or folders that Windows uses
for its own files:
• Check or uncheck Skip TEMP directories to skip or not skip temporary folders.
• Check or uncheck Skip Windows System folders to skip or not skip folders that Windows uses for its own files.
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♦ To look only in certain folders:
• Choose Search selected folders only then select folders from My Documents. and My Computer.
• To search the entire My Documents folder, make sure that the checkbox is checked .
• To see details of a folder under My Documents, click the + to the left of the checkbox. This expands My Documents to show the folders that it contains, and changes the + to a -. Click the – when you want to collapse the folder again.
Each folder with a + beside it can also be expanded.
• You can now choose the individual folders you want to be searched by adding and removing checkmarks in the checkboxes. For example, to search only the folder with the Help and Manual projects, uncheck the My
Documents checkbox, then check only My HelpAndManual Projects:
• Do the same for My Computer.
Note: You must choose a location – you cannot leave all locations unchecked.
Clickfree Portable Backup Drive User Guide Backing up my content
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7. When you have made your choices, click Next >.
CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL
8. Choose complete folders to be backed up in addition to categories and locations.
The folders you choose here are completely copied - all of their files, are backed up regardless of file type. Complete folders are backed up in addition to the file types in the locations you already chose.
• To add the entire My Documents folder to the backup, make sure that the checkbox is checked .
• To see details of a folder under My Documents, click the + to the left of the checkbox. This expands My Documents to show the folders that it contains, and changes the + to a -. Click the – when you want to collapse the folder again.
Each folder with a + beside it can also be expanded.
• You can now choose the individual folders you want to include in the backup by adding and removing checkmarks in the checkboxes. For example, within My Documents if you want to include only the folder with the photos of your hike, uncheck the My Documents checkbox, then check only HikePhotos:
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• Do the same for My Computer.
9. When you have made your choices, click Next >.
10. Click Done then Close to continue with the countdown. You can click Start at this time to go to the backup right away without waiting for the rest of the countdown.
Clickfree searches for content to back up
Before actually backing up any content, Clickfree searches the locations you chose for your chosen categories of content:
It adds up the sizes of all of the content it finds, then adds the sizes of the files in the complete folders you also chose. See “What if there is not enough space on my Clickfree Portable Backup Drive?” on page 21.
Clickfree Portable Backup Drive User Guide Backing up my content
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Clickfree backs up your content
If there is enough space on your Portable Backup Drive, Clickfree then backs up the content and complete folders you chose to your Portable Backup Drive:
At the end of the backup, a Backup Summary screen is displayed:
The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column). The Space
Used column shows the amount of space that files from all backups take up on the Portable
Backup Drive.
When you see the Backup Summary screen, simply unplug the Clickfree Portable Backup Drive and store it in a safe place.
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