Clickfree C2N User Manual

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Clickfree C2N Home Backup Drive

User Guide

for Microsoft Windows users

Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive

USING THE CLICKFREE C2N HOME BACKUP DRIVE	8
Package contents	8
Definitions	8
INTRODUCING CLICKFREE C2N HOME BACKUP DRIVE (HD)	10
Main Features	10
BASICS (HD)	12
HOW DOES CLICKFREE WORK?	12
WHAT GETS BACKED UP?	13
Clickfree backs up content	13
Does Clickfree back up all of my content every time?	13
What content categories does Clickfree back up?	13
WHAT DO I NEED BEFORE I START?	14
BACKING UP MY CONTENT (HD)	15
HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE?	15
Backing Up a Computer the First Time	15
Using the BackupLink Utility	19
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?	21
What if the Vista Autoplay Screen appears?	23
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?	23
Choosing categories of content to be backed up – required	25
Choosing locations to search for content – required	26
Choosing complete folders to be backed up – optional	27
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE C2N HOME BACKUP DRIVE?	30

Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive

RESTORING MY CONTENT (HD)	33
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER
MY CONTENT TO A NEW COMPUTER?	33
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?	33
HOW DO I GET MY CONTENT BACK?	34
What gets restored, and to where?	34
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?	34
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?	37
Restoring content	38
Choosing the computer to restore from	39
Choosing categories of content to be restored	39
Choosing where to restore content to	40
HOW DO I RESTORE FILES FROM MULTIPLE COMPUTERS?	41
RESTORE COMPLETED WITH EXCEPTIONS	41
HOW DO I FIND FILES THAT WERE RESTORED	42
My program cannot find the restored files – what should I do?	42
BROWSING, SEARCHING & VIEWING MY FILES (HD)	43
HOW DO I VIEW AND USE PHOTOS?	44
HOW DO I BROWSE MY BACKED-UP FILES?	48
HOW DO I SEARCH FOR MY BACKED-UP FILES?	49
WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS	51

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

ADVANCED TOPICS (HD)	53
NON-ADMINISTRATOR USERS	53
Non-administrator user – first use	53
HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER?	53
HOW DO I UNDO A RESTORE?	56
WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?	58
WHAT IF I HAVE MORE THAN ONE COMPUTER?	59
How is backup different when I have more than one computer?	59
WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?	61
CLICKFREE TOOLS	62
How do I use password protection?	64
Updating Clickfree software	67
Master Reset	68
SCHEDULING AUTOMATIC BACKUPS	69
HOW DO I ADD/REMOVE/EDIT FILETYPES	71
HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?	73
CAN I EXCLUDE A FILE FROM BACKUP?	74
HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?	75
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?	78

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

INTRODUCING CLICKFREE C2N HOME BACKUP DRIVE (DVD)	80
Main Features	80
BASICS (DVD)	82
HOW DOES CLICKFREE WORK?	82
WHAT GETS BACKED UP?	83
Clickfree backs up content	83
Does Clickfree back up all of my content every time?	83
What content categories does Clickfree back up?	83
WHAT DO I NEED BEFORE I START?	84
BACKING UP MY CONTENT (DVD)	85
HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE (DVD)?	85
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?	89
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?	90
Choosing categories of content to be backed up – required	91
Choosing locations to search for content – required	92
Choosing complete folders to be backed up – optional	94
RESTORING MY CONTENT (DVD)	99
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER
MY CONTENT TO A NEW COMPUTER?	99
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY CONTENT?	99
HOW DO I GET MY CONTENT BACK?	100
What gets restored, and to where?	100
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?	100

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?		105
Restoring content		105
Choosing the computer to restore from		106
Choosing categories of content to be restored		106
Choosing where to restore content to		107
HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE?		109
Restore completed with exceptions		110
How do I undo a restore?		111
How do I find files that were restored		111
BROWSING, SEARCHING & VIEWING MY FILES (DVD)		113
Starting from the Welcome screen		113
HOW DO I VIEW AND USE PHOTOS?		114
HOW DO I BROWSE MY BACKED-UP FILES?		117
HOW DO I SEARCH FOR MY BACKED-UP FILES?		118
WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS		119
ADVANCED TOPICS (DVD)		120
WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?		120
WHAT IF I HAVE MORE THAN ONE COMPUTER?		120
How is backup different when I have more than one computer?		121
HOW DO I RESTORE MY FILES USING ONLY THE BACKUP DISKS?		123
WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?		123
HOW DO I CHANGE THE INTERFACE LANGUAGE?		124
HOW DO I MAKE MULTIPLE BACKUPS?		124

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM?		124
Master Reset		125
Updating Clickfree software		126
Verify		127
HOW DO I ADD/REMOVE/EDIT FILETYPES?		127
HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?		129
HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?		130
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?		133
DELAYED WRITE FAILED		134
LEGAL STUFF		135

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

Using the Clickfree C2N Home Backup Drive

The Clickfree C2N Home Backup Drive has dual personalities. You can:

•use the built-in hard drive for backups (this is the most common usage), or

•use CDs/DVDs for backups, in which case your C2N Home Backup Drive acts just like the Clickfree DVD Transformer.

As a result, this document has two divisions, one for using the built-in hard drive for backups (starting with “Introducing Clickfree C2N Home Backup Drive (HD)” on page 10) and the other for using CDs/DVDs for backups (starting with “Introducing Clickfree C2N Home Backup Drive (DVD)” on page 80).

Each chapter title has either “(HD)” or “(DVD)” at the end so you can easily tell which division you are in.

PACKAGE CONTENTS

Your Clickfree backup package contains:

•one Clickfree C2N Home Backup Drive

•one USB cable to attach the C2N Home Backup Drive to your computer

•one quick start guide

Note: Because of software updates, what appears on your screen may look slightly different from what appears in this document.

DEFINITIONS

Just to make sure that the user guide is clear, we’re going to define a couple of terms that are used throughout the guide.

Administrator

“Administrator” is a special login name for the user who can make system-wide changes to the computer, has full control, and can access all of the files on the computer. Most home users are automatically the Administrator of their computer. If you don’t know if you are the Administrator, or how to log in as Administrator, you might need to talk to the person who set up the computer for you. If no one set up your computer for you, then by default, you are the Administrator.

Back up and Restore

Backing up is making copies of data so that a copy can be used to restore the original after the data is lost or destroyed. Backups are used to restore data after loss of or damage to your computer’s hard drive, and to restore files that have been accidentally deleted or corrupted.

Making a backup of your content only copies it from your computer to your C2N Home Backup Drive /CDs/DVDs, and does not delete it from the computer’s hard drive.

Clickfree C2N Home Backup Drive User Guide	Using the Clickfree C2N Home Backup Drive

Restoring your content from a backup only copies it from your C2N Home Backup Drive /CDs/DVDs to your computer, and does not delete it from these media.

Important: Clickfree never erases or replaces content on your computer’s hard drive, unless you ask it to replace a file during restore.

Clickfree never erases anything other than the backups it has performed. Any other data stored on your C2N Home Backup Drive /CDs/DVDs is left untouched and is never erased.

And unless you ask it to remove backed-up content, Clickfree never erases or replaces content on your C2N Home Backup Drive. Clickfree never erases or replaces content on your CDs or DVDs.

Your Clickfree backups are also handy for moving or copying data from one computer to another.

Content

Normally you don’t use Clickfree to back up your programs or operating system (Windows), only the data that you have created or copied to your computer – music, photos, letters, emails, tax information etc. In this guide we refer to this data as content.

File

Information used by your computer and stored in a specific place on your hard drive. A file may be content, a program or part of a program, or information a program uses in some way.

Sometimes the relationship between content and file is clear: a photo or a letter is usually a single file. On the other hand, a single email message may be just a part of a large file that contains many messages, and related information such as email addresses, calendar events etc. However, you don’t need to be concerned about this because Clickfree takes care of all the details for you.

Clickfree C2N Home Backup Drive User Guide	Introducing Clickfree C2N Home Backup Drive (HD)

Introducing Clickfree C2N Home Backup Drive (HD)

Thank you for buying the Clickfree C2N Home Backup Drive – the easiest way to keep the valuable information on your networked computers safe.

Clickfree is an easy-to-use computer backup system that automatically searches for and backs up content stored on your computer. No hardware configuration or software installation is required. It can backup files on any combination of Windows or Macintosh computers that are on the same network.

The backup procedure begins once the Clickfree C2N Home Backup Drive has been attached to your computer. The first time you run the backup, a utility called BackupLink is installed. Now the C2N Home Backup Drive can be attached to another computer on the network. All computers that have the BackupLink utility installed can run the backup over the network, as long as the C2N Home Backup Drive is connected to one of the computers on the network.

Caution: Please remember that a backup is meant to be a second copy of your computer data, not the only copy of your data. Having two copies (redundancy) is what keeps your important data safe. Please use your Clickfree C2N Home Backup Drive to keep a safe copy of your data.

MAIN FEATURES

Clickfree backup technology

•Automatically starts when connected to your computer, or when BackupLink is launched from your desktop or system tray (if connecting to Clickfree C2N Home Backup Drive over a network)

•Does not require any software installation or setup (BackupLink is installed automatically the first time you connect the Clickfree C2N Home Backup Drive to your computer and run a backup)

•Automatically searches for and backs up the important data from your computer

– hundreds of types of data used by many thousands of computer programs

•For most users the automatic search finds and backs up everything that matters

Customizable backup options

•Includes options for custom file types and full folder backup

•Still runs as Clickfree, even after customizing settings

•Remembers your customized settings for each computer you use it with

Multi-PC backup

•Can hold the backups for as many computers as you like, depending only on the available space on the C2N Home Backup Drive

Clickfree C2N Home Backup Drive User Guide	Introducing Clickfree C2N Home Backup Drive (HD)

Easy restore to same or other computer

•Backed-up content can quickly and easily be restored

•You can just as easily ‘restore’ content to a different computer as to the original one

•This makes Clickfree a great way to move your content from your old computer to your new one

•Allows you to undo a restore, in case you accidentally overwrote a file you need to keep

How it backs up

•The first time you connect a Clickfree C2N Home Backup Drive to your computer it searches for, finds, backs up and organizes all of your important content

•Each subsequent time you connect Clickfree to your computer (or launch the BackupLink from your system tray, if connecting to the C2N Home Backup Drive over a network), it just does an update:

•Any new files since your last backup are added to the backup

•Any files that were changed since your last backup are updated on the backup

•Any files that were deleted from your computer since the last backup, are left on the backup

Photo Viewer

•Conveniently view backed-up photos in thumbnail and expanded view

Import music

•Easily import music from your iPod to your computer, and to iTunes

Non-Admin users

•Users without administrator privileges can perform backups and restores

Clickfree C2N Home Backup Drive User Guide	Basics (HD)

Basics (HD)

HOW DOES CLICKFREE WORK?

All you need to do to keep your projects, photos, videos, music etc. safe is to plug the Clickfree C2N Home Backup Drive in to your computer and let it work!

No need to install software or to configure anything. Your computer knows when Clickfree has been plugged in, and it runs the backup program automatically. The first time the backup program is run, a BackupLink utility is installed in your system tray (in the bottom right corner of your screen beside the clock).

You can back up as many computers as you like on the same network with the Clickfree C2N Home Backup Drive. The same thing happens each time you plug it into a new computer. And each of your backed-up computers is kept separate on your C2N Home Backup Drive.

When Clickfree has finished backing up each computer (and has installed the BackupLink), just leave the C2N Home Backup Drive connected to one of the computers on the network. Each time you want to backup one of the computers on the network, you would just run the BackupLink utility from the icon on the desktop or system tray, and it will look for the C2N Home Backup Drive over the network. You can also schedule a backup automatically (see “Scheduling Automatic Backups” on page 69).

If your data is lost for any reason (hard disk crash, laptop lost or stolen, content accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your Clickfree backup, waiting to be restored when you have a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a new one.

Sometimes, for a variety of reasons, the program may not run by itself – it may need a little help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on page 21.

Clickfree C2N Home Backup Drive User Guide	Basics (HD)

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

At Clickfree we want to protect our customers from losing things that are irreplaceable. That’s why Clickfree finds and backs up all of the content from wherever it is on your computer.

When it runs automatically, Clickfree searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financial data, email, and so much more - over 400 types of files. To see a list of the categories of content that Clickfree backs up automatically, see “What content categories does Clickfree back up?” on page 13. Most likely, this means that it will back up everything that matters to you right out of the box without you having to do anything but plug it in.

Unless you explicitly ask it to do so, Clickfree does not back up the programs or the operating system. This means that your backup won’t need nearly as much space as the size of your computer’s hard drive since your content may only take up a small portion of your hard drive’s capacity, and we only look for the content.

DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?

The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use Clickfree after that, it only backs up the new or changed content, so it will be much quicker.

WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?

Clickfree backs up content in these categories:

•Photos – including common graphic formats such as JPEG and RAW

•Music – including CD audio, MP3, MIDI

•Emails – including Thunderbird, Eudora, and those from Microsoft Office

•Text Documents – usually from word-processing programs such as Microsoft Word, Open Office, and WordPerfect

•Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123

•Presentations – for example, Microsoft Powerpoint and Corel Show

•Artwork and Drawings – such as Corel Draw, Visio and Paintshop images

•Video – for example, AVI, MPEG, Shockwave Flash

•Favorite Websites – internet shortcuts and address books

•Other – including zip and RAR files, XML, and comma-separated values files

•Financial – such as those from QuickBooks and tax programs

Want to know more? You can look at the details by following the steps in “How do I change how Clickfree does backups” on page 23 without making any changes.

Clickfree C2N Home Backup Drive User Guide	Basics (HD)

WHAT DO I NEED BEFORE I START?

All you need to start your backup is the Clickfree C2N Home Backup Drive and the included USB cable. Before you start your first Restore, you should read through the “Restoring My Content (HD)” chapter (page 33).

For Clickfree to work, your computer needs to be running one of these operating systems:

•Microsoft Windows 7 (any editions)

•Microsoft Windows Vista (any editions)

•Microsoft Windows XP (any editions)

•Mac OSX 10.5 or higher running on an Intel processor

In addition you need:

•One free USB port on your computer

•At least 100 MB of free space on your computer

Note: All computers that you want to backup onto the Clickfree C2N Portable Hard Drive must be connected on the same network (wired or wireless).

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Backing Up My Content (HD)

HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE?

Note: If you are a non-administrator user, or are an administrator setting up a Clickfree C2N Home Backup Drive for a non-administrator user, see “Nonadministrator users” on page 53 before you begin using the C2N Home Backup Drive for the first time.

If you have not yet backed up a computer onto the Clickfree C2N Home Backup, follow the instructions below.

If you have previously backed up a computer onto the Clickfree C2N Home Backup, use the BackupLink utility – see page 19.

BACKING UP A COMPUTER THE FIRST TIME

1.Make sure that your computer is switched on and has finished starting up.

2.Log in, if that is what you normally do.

3.Attach the Clickfree C2N Home Backup Drive to your computer by connecting one end of the USB cable to the drive and the other end to a USB port on your computer.

A USB port usually looks like this: and frequently has a symbol beside it. USB ports are usually found at the front of a desktop computer, often in pairs. On a laptop computer they may be at the back, front or side.

Please try to connect to a USB port on the computer itself -- using a USB hub may not provide enough power.

When you connect the C2N Home Backup to your computer, some messages appear on the screen telling you that your computer has found new hardware. The messages may mention Clickfree, Disk drive, and/or CD-ROM drive. You don’t need to do anything about these messages. Most likely you will not see these messages when you attach Clickfree the next time.

4.Wait for the Clickfree screen to appear. You may have to wait up to a full minute for your computer to recognize the Clickfree C2N Home Backup Drive.

5.If your C2N Home Backup Drive is password protected, you are prompted to enter the password to access the drive for backup or restore.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

•If you do not remember your password, click Show Hint and use the hint to help you enter your password.

•If you still do not remember your password, see “What if I forget my password?: on page 66.

After you enter the password, Clickfree loads.

6.The first time you run the Clickfree Backup on your computer, you will see the End User License Agreement. Click OK to accept the terms and conditions of use.

7.If a major software update is available, Clickfree prompts you to install it:

Just click Update and follow the instruction on the screen.

8.When Clickfree starts to run, a Welcome screen appears and shows the number of seconds left before the backup starts automatically:

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Note: After you have backed up content on your C2N Home Backup Drive, View Files and Restore/Transfer buttons appear at the bottom of the screen beside

Options.

Zero effort backup – really!

Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup.

•If you want to let Clickfree decide what needs to be backed up from where, then you’re done: just relax and let Clickfree work.

Without any effort on your part, Clickfree is safeguarding your valuable content!

For details, see “What gets backed up?” on page 13.

•If you want to make changes to how backup is done, click Options and see “How do I change how Clickfree does backups?” on page 23

9.During the backup, Clickfree displays some screens to show progress:

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

The Backup Summary screen shows you how many files in each category were backed up this time (New column) and for all backups for this computer, including this time (Total column). The Space Used column shows the amount of space that files from all backups for this computer take up on the C2N Home Backup Drive.

It also tells you that the BackupLink utility is installed. For information about using BackupLink, see below.

When you see the Backup Summary screen, simply click Close. You’re done!

10.Repeat these steps to back up another computer on the same network, if necessary. Leave the C2N Home Backup Drive connected to any computer on the network that has been backed up (and has the BackupLink installed).

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Note: If you later uninstall the BackupLink (e.g. if you will be running Clickfree on this computer only), or if you unplug the C2N Home Backup Drive before the backup is complete (and therefore BackupLink does not get installed), you must use this procedure to run the backup each time. BackupLink is only installed automatically after the first backup; each subsequent backup will prompt you to install it (unless you select “Do not show this message again”).

USING THE BACKUPLINK UTILITY

After the first backup on a computer, the Clickfree BackupLink utility is installed. You will see an icon on your desktop and in the system tray (bottom right corner of your screen).

Double-click the icon on the desktop to open the BackupLink Status screen (or click once on the icon in the system tray). This screen shows all computers that have been backed up onto the same C2N Home Backup Drive, and what their current status is:

•The computer you’re currently working on is always listed first, followed by all other computers that have been backed up onto the C2N Home Backup Drive.

•You can see which computer the C2N Home Backup Drive is currently connected to.

•A green checkmark indicates that it is ready for backup at any time. The last backup date and time is shown.

•There is a Backup Now button beside each computer. You can start a backup on any of the computers listed (not just your own). The backup will run over the network to wherever the C2N Home Backup Drive is connected.

Tip: Set up an automatic backup schedule so you don’t have to worry about a thing. Refer to “ Scheduling Automatic Backups” on page 69.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Turning off the Notifications

When Clickfree is backing up your files, whether you started it manually or it started automatically, you will see status notifications in the bottom right of your screen.

If you don’t want to see these anymore, you can click Hide this message when you see it. Alternatively, right-click on the BackupLink icon in your system tray and choose Turn off Notifications.

Troubleshooting:

If a backup is currently running on any of the connected computers, it says “Backing up” and all the Backup Now buttons are disabled until the backup is complete:

If one of the computers is not available (for example, the user may not be logged on to the network), it will still be listed but will be grey. Notice that it does not have a checkmark and there is no Backup Now button:

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

If you see a yellow warning icon beside a computer, it means the computer is online, but cannot access the C2N Home Backup Drive. You will need to contact Customer Support.

If the C2N Home Backup Drive is not currently connected to any of the computers, you will see:

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

There could be a couple of reasons why Clickfree does not run when you plug in the Clickfree C2N Home Backup Drive:

•If you are connecting the C2N Home Backup Drive to a USB hub (which could be in your monitor or keyboard), the hub may not provide enough power for a C2N Home Backup Drive. Try connecting to a USB port on the computer itself.

•If you see a message telling you that “Clickfree™ Backup cannot start because you do not have the required permissions. Please re-login to this computer as the Administrator.” :

1.Log out.

2.Unplug the Clickfree C2N Home Backup Drive.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

3.Log in again as Administrator.

4.Plug the Clickfree C2N Home Backup Drive in again. The backup then starts automatically.

•Your computer settings may prevent Clickfree from running automatically because “Autorun” is turned off.

To fix this problem, follow these steps. You only need to do this once, not every time you use Clickfree.

As an alternative, you can temporarily bypass autorun. If you use this method, you will have to follow this procedure every time you connect the Clickfree C2N Home Backup Drive.

♦To turn on Autorun – Windows XP:

1.Download the “autoplay repair wizard” from the Microsoft website.

2.Run the program.

♦To turn on Autorun – Windows Vista:

1.Click the Start button on your computer, then click Control Panel.

2.In the screen that appears, click Autoplay.

3.Scroll to the bottom of the Autoplay screen and select Restore all defaults.

4.Click Save.

♦To temporarily bypass Autorun – Windows XP/Vista:

1.Wait for two minutes after you connect your C2N Home Backup Drive to your computer:

2.Click the Start button on your computer, then click My Computer (WindowsXP/2000) or Computer (Vista).

3.In the screen that appears, find Clickfree_System.

4.Right-click and select Explore.

5.Double-click StartClickFreeBackup.exe.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

WHAT IF THE VISTA AUTOPLAY SCREEN APPEARS?

In Windows Vista, if the AutoPlay screen appears:

1.Check Always do this for software and games.

2.Click Start ClickFree Backup.

You only need to do this once, not every time you use Clickfree.

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

You can change:

•The categories of content Clickfree backs up

•The file types/extensions that Clickfree searches for – see “How do I choose individual file types for backup?” on page 73.

•Where Clickfree looks for this content

You can also tell Clickfree to back up all of the files in a folder.

Note: Changes you make to how Clickfree does backups are “sticky”: they are stored and applied again to later backups on this computer unless you modify them, or use factory settings – see “What are ‘factory settings’ and how do I use them?” on page 61.

What do the Cancel, Next, and Back buttons do?

As you go from one step to the next to back up content, the screens you see usually have buttons for Cancel, Next >, and Back>.

Cancel abandons the changes you have made and returns you to the Manage Settings and PCs screen.

Next > accepts the decisions you have made so far, then moves on to the next step and the next decision.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Back > sends you back to the previous step so that you can change a decision you already made. Until you click Start or Cancel there is no limit to how often you can go back and make changes.

♦To review or change what gets backed up:

1.Double-click the icon on the desktop to open the BackupLink Status screen (or click once on the icon in the system tray).

2.In the BackupLink status screen, click Options.

The Manage Settings and PCs screen is displayed:

3.In the left side of the screen, click on the computer that you want to change settings for (changes are made to the orange one).Now click Change Backup Settings.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED

4.All of the categories are selected by default. Choose the categories of content to be backed up, for example, Text Documents, Photos, and Videos.

•To include a category, for example, Photos, in the backup, make sure that the box to the left of the category name is checked: . If it isn’t, click the box to check it. You can add and remove the checkmark by clicking in the box.

•To exclude a category, for example, Music, from the backup, make sure that the box to the left of the category name is unchecked: If it is checked, click the box to uncheck it.

Note: You can make a finer selection by choosing file types within each category. For details, see “How do I choose individual file types for backup?” on page 73.

5.If you use Microsoft Outlook or Outlook Express for your email, and you want to back up files that are attached to email messages, check the Extract email attachments … checkbox.

6.When you are finished choosing content categories, click Next >.

Note: You must choose at least one file type or category – you cannot leave all file types and categories unchecked.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

7.Choose where you want Clickfree to search for the categories you chose earlier – Clickfree can either:

•look through your entire computer (the default setting) or

•look only in certain folders

♦To look through the entire computer

•Choose Search the entire computer

Clickfree can optionally skip temporary folders and/or folders that Windows uses for its own files:

•Check or uncheck Skip TEMP directories to skip or not skip temporary folders.

•Check or uncheck Skip Windows System folders to skip or not skip folders that Windows uses for its own files.

♦To look only in certain folders:

•Choose Search selected folders only then select folders from My Documents. and My Computer.

•To search the entire My Documents folder, make sure that the checkbox is checked .

•To see details of a folder under My Documents, click the + to the left of the checkbox. This expands My Documents to show the folders that it contains, and changes the + to a -. Click the – when you want to collapse the folder again.

Each folder with a + beside it can also be expanded.

•You can now choose the individual folders you want to be searched by adding and removing checkmarks in the checkboxes. For example, to search only the Music folder, uncheck the My Documents checkbox, then check only Music:

Clickfree C2N Home Backup Drive User Guide		Backing Up My Content (HD)

•Do the same for My Computer.

Note: You must choose a location – you cannot leave all locations unchecked.

8. When you have made your choices, click Next >.

CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL

9.Choose complete folders to be backed up in addition to categories and locations.

The folders you choose here are completely copied - except for files whose file types were unchecked in “Choosing locations to search for content – required” on page 26. Complete folders are backed up in addition to the file types in the locations you already chose.

•To add the entire My Documents folder to the backup, make sure that the checkbox is checked .

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Each folder with a + beside it can also be expanded.

•You can now choose the individual folders you want to include in the backup by adding and removing checkmarks in the checkboxes. For example, within My Documents if you want to include only the folder with Music, uncheck the My Documents checkbox, then check only Music:

• Do the same for My Computer.

10.When you have made your choices, click Next >.

11.Click Done then Close to continue with the countdown.

You can click Start at this time to go to the backup right away without waiting for the rest of the countdown.

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

Clickfree searches for content to back up

Before actually backing up any content, Clickfree searches the locations you chose for your chosen categories of content:

It adds up the sizes of all of the content it finds, then adds the sizes of the files in the complete folders you also chose. See “What if there is not enough space on my Clickfree C2N Home Backup Drive?” on page 30.

Clickfree backs up your content

If there is enough space on your C2N Home Backup Drive, Clickfree then backs up the content and complete folders you chose to your C2N Home Backup Drive:

Clickfree C2N Home Backup Drive User Guide	Backing Up My Content (HD)

At the end of the backup, a Backup Summary screen is displayed:

The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups for this computer, including this one (Total column). The Space Used column shows the amount of space that files from all backups for this computer take up on the C2N Home Backup Drive.

When you see the Backup Summary screen, simply unplug the Clickfree C2N Home Backup Drive and store it in a safe place.

WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE C2N HOME BACKUP DRIVE?

While Clickfree is searching for content to back up, it adds up the amount of disk space needed and compares that with the free space on the C2N Home Backup Drive. If there is not enough free space for your content, Clickfree prompts you to change the files selected for backup:

+ 105 hidden pages

Clickfree C2N User Manual

Contents

Using the Clickfree C2N Home Backup Drive

PACKAGE CONTENTS

DEFINITIONS

Administrator

Back up and Restore

Content

File

Introducing Clickfree C2N Home Backup Drive (HD)

MAIN FEATURES

Clickfree backup technology

Customizable backup options

Multi-PC backup

Easy restore to same or other computer

How it backs up

Photo Viewer

Import music

Non-Admin users

Basics (HD)

HOW DOES CLICKFREE WORK?

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?

WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?

WHAT DO I NEED BEFORE I START?

Backing Up My Content (HD)

HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE?

BACKING UP A COMPUTER THE FIRST TIME

USING THE BACKUPLINK UTILITY

Turning off the Notifications

Troubleshooting:

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

WHAT IF THE VISTA AUTOPLAY SCREEN APPEARS?

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

What do the Cancel, Next, and Back buttons do?

CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED

CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL

Clickfree searches for content to back up

Clickfree backs up your content

WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE C2N HOME BACKUP DRIVE?