Clickfree C2N 3.5, C2N 2.5 User Manual

C2N Home Backup

User Guide

for Apple Mac users

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Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N

Contents

INTRODUCING THE CLICKFREE C2N ................................................................. 5

How it works .............................................................................................................................................. 5

Definitions .................................................................................................................................................. 5

What gets backed up? .............................................................................................................................. 6

Features .................................................................................................................................................... 7

What do I need before I start? ................................................................................................................... 7

BACKING UP .................................................................................................. 8

Backing up a computer the first time ......................................................................................................... 8

If you are using the C2N 2.5” Portable Automatic Backup................................................................... 8

If you are using the C2N 3.5” Desktop Automatic Backup ................................................................. 10

Using the BackupLink utility .................................................................................................................... 12 

RESTORING CONTENT ................................................................................... 13

What gets restored, and to where? ......................................................................................................... 13

Restore – Let Clickfree decide what to restore and to where ................................................................. 13

Restore – Change how Clickfree restores content ................................................................................. 14

How do I find files that were restored? .................................................................................................... 15

My program cannot find the restored files – What should I do? ......................................................... 15

BROWSING OR SEARCHING FOR BACKED UP FILES ......................................... 16

FREQUENTLY ASKED QUESTIONS ................................................................... 17

What if Clickfree doesn’t start up automatically? .................................................................................... 17

How do I change how Clickfree does backups? ..................................................................................... 17

BackupLink troubleshooting .................................................................................................................... 18

Can I turn off the notifications? ............................................................................................................... 18

Scheduling automatic backups ............................................................................................................... 18 

What if there is not enough space on my C2N? ..................................................................................... 19 

What if there is more than one user on my computer? ........................................................................... 19

What if I have more than one computer? ................................................................................................ 20

Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N

How is backup different when I have more than one computer? ........................................................ 20

Removing a User ................................................................................................................................ 20

What if I use more than one C2N? .......................................................................................................... 21

How do I make multiple backups? .......................................................................................................... 21

Using password protection ...................................................................................................................... 21

Do my files need password protection ................................................................................................ 21

How do I enable password protection? ............................................................................................... 22

Can I change or remove the password? ............................................................................................. 22

What if I forget my password? ............................................................................................................ 22

Updating Clickfree software .................................................................................................................... 23 

Resetting the C2N ................................................................................................................................... 23

How do I import music from my iPod to my computer? .......................................................................... 24

How do I back up onto CDs or DVDs? .................................................................................................... 25

Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N

Introducing the Clickfree C2N

HOW IT WORKS

There are two models of C2N: the C2N 2.5” Portable Automatic Backup and the

C2N 3.5” Desktop Automatic Backup. The procedures are identical for both, with the

exception of the backup, which is documented separately for each on pages 8 and

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The Clickfree C2N network backup drive is the easiest way to protect the data on all the PC and Mac computers connected to your router, with no effort at all, by automatically searching for and backing up onto its built-in hard disk all the content stored on these computers. No hardware configuration or software installation is required. It can backup files on any combination of Mac and Windows computers that are on the same network.

BackupLink is the software that resides on your computer that allows the C2N to backup all the files on your computer. Each computer on your network that will be backed up must have BackupLink installed.

The first time you connect a C2N to your computer it searches for and backs up all of your important content, and installs the BackupLink utility in the menu bar at the top of your screen. The C2N can be attached to any number of computers on the network to allow them to also be backed up.

When Clickfree has finished installing BackupLink and backing up each computer, just leave the C2N connected to one of the computers on the network. Each time you want to back up one of the computers on the network, just run the BackupLink utility from the menu bar, and it will look for the C2N over the network. You can also schedule a backup automatically (see “Scheduling automatic backups” on page 18).

It is also possible to back up to CDs or DVDs instead of using the built-in hard disk; see “How do I back up onto CDs or DVDs?” on page 25.

DEFINITIONS

Backup and Restore

A backup is a copy of data on your computer. Backups can be used to restore data after loss of or damage to your computer’s hard disk, to restore files that have been accidentally deleted or corrupted, or to move or copy data from one computer to another.

Making a backup of your content only copies it from your computer to your C2N, and does not delete it from the computer’s hard disk.

Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N

The only exception to this is if you previously used your C2N with a non-Mac

computer and saved files on it outside of Clickfree backups. Because you will need to

reformat the external hard disk for use with the Mac, all data on the disk will be lost.

Be sure to copy valuable content before reformatting.

Similarly, when you restore content, it only copies it from your C2N to your computer, and does not delete it from the C2N.

A backup is meant to be a second copy of your computer data,

not the only copy of your data.

Content

Normally you don’t use Clickfree to back up your applications or operating system, only the data that you have created, such as music, photos, letters, emails, tax information etc. In this guide we refer to this data as content.

WHAT GETS BACKED UP?

When it runs automatically, Clickfree backs up everything in your Home folder – this is where you normally put all of the content that you create or place in your computer.

If you choose to back up by content category (rather than backing up your entire Home folder), Clickfree backs up content in these categories:

• Office Documents – usually from word-processing programs such as AbiWord,

Microsoft Word, NeoOffice, iWork, Adobe files

• Music – including CAF, CD audio, MP3, MIDI

• Videos – for example, AVI, MPEG, Shockwave Flash

• Photos – including common graphic formats such as JPEG, TIFF, and RAW

• Emails and Messages – including Apple Mail, Entourage, Thunderbird

• Favorite Websites – internet shortcuts and address books

• Other – including Stuffit and hqx files, XML, and comma-separated values files

The first time you back up your computer, usually when you physically connect the C2N to the computer via the USB cable, C2N backs up all of the content it finds, which might take several hours, depending on how much content you need to back up. Each time you use Clickfree after that, it only backs up the new or changed content, so it will be much quicker. Any files that were deleted from your computer since the last backup are not deleted from the C2N.

Clickfree does not back up programs or the operating system unless you explicitly set it up to do so.

Clickfree C2N Home Backup (Mac) Introducing the Clickfree C2N

FEATURES

• Customizable backup options for custom file types and full folder backup; remembers

each user’s customized settings

• Multi-computer backup -- can hold the backups for as many users as you like, limited

only by the available space on the C2N

• Easily restore to same or other computer -- a great way to move your content from your

old computer to your new one

• Import music -- easily import music from your iPod to your computer and to iTunes

WHAT DO I NEED BEFORE I START?

Your computer must be running Mac OSX 10.5 running Leopard on an Intel processor.

In addition you need:

• One free USB port on your computer

• At least 100 MB of free space on your computer

All computers that you want to backup onto the C2N must be connected on the same

network (wired or wireless).

Clickfree C2N Home Backup (Mac) Backing Up

Backing Up

If you have not yet backed up a computer onto the C2N, follow the instructions below.

If you have previously backed up a computer onto the C2N, use the BackupLink utility – see page 12.

BACKING UP A COMPUTER THE FIRST TIME

IF YOU ARE USING THE C2N 2.5” P

ORTABLE AUTOMATIC BACKUP

1. Make sure that your computer is switched on and has finished starting up.

2. Connect the USB cable at the back of the C2N to a USB port on your computer.

3. You are prompted to install the Clickfree software.

4. You may be prompted to install NTFS drivers which allow you to use your C2N with

Windows computers as well.

5. When Clickfree starts to run, a

seconds left before the backup starts automatically:

Welcome window appears and shows the number of

After you have backed up content on your C2N, Options, View Files and

Restore/Transfer buttons appear at the bottom of the window.

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