Clickfree C2N User Manual

Clickfree C2N Home Backup Drive

User Guide

for Microsoft Windows users

Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive

Using the Clickfree C2N Home Backup Drive

The Clickfree C2N Home Backup Drive has dual personalities. You can:

• use the built-in hard drive for backups (this is the most common usage), or

• use CDs/DVDs for backups, in which case your C2N Home Backup Drive acts

just like the Clickfree DVD Transformer.

As a result, this document has two divisions, one for using the built-in hard drive for backups (starting with “Introducing Clickfree C2N Home Backup Drive (HD)” on page

10) and the other for using CDs/DVDs for backups (starting with “Introducing Clickfree C2N Home Backup Drive (DVD)” on page 80).

Each chapter title has either “(HD)” or “(DVD)” at the end so you can easily tell which division you are in.

ACKAGE CONTENTS

P

Your Clickfree backup package contains:

• one Clickfree C2N Home Backup Drive

• one USB cable to attach the C2N Home Backup Drive to your computer

• one quick start guide

Note: Because of software updates, what appears on your screen may look slightly

different from what appears in this document.

DEFINITIONS

Just to make sure that the user guide is clear, we’re going to define a couple of terms that are used throughout the guide.

Administrator

“Administrator” is a special login name for the user who can make system-wide changes to the computer, has full control, and can access all of the files on the computer. Most home users are automatically the Administrator of their computer. If you don’t know if you are the Administrator, or how to log in as Administrator, you might need to talk to the person who set up the computer for you. If no one set up your computer for you, then by default, you are the Administrator.

Back up and Restore

Backing up is making copies of data so that a copy can be used to restore the original after the data is lost or destroyed. Backups are used to restore data after loss of or damage to your computer’s hard drive, and to restore files that have been accidentally deleted or corrupted.

Making a backup of your content only copies it from your computer to your C2N Home Backup Drive /CDs/DVDs, and does not delete it from the computer’s hard drive.

Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive

Restoring your content from a backup only copies it from your C2N Home Backup Drive /CDs/DVDs to your computer, and does not delete it from these media.

Important: Clickfree never erases or replaces content on your computer’s hard drive,

unless you ask it to replace a file during restore.

Clickfree never erases anything other than the backups it has performed. Any

other data stored on your C2N Home Backup Drive /CDs/DVDs is left untouched and is never erased.

And unless you ask it to remove backed-up content, Clickfree never erases or replaces content on your C2N Home Backup Drive. Clickfree never erases or replaces content on your CDs or DVDs.

Your Clickfree backups are also handy for moving or copying data from one computer to another.

Content

Normally you don’t use Clickfree to back up your programs or operating system (Windows), only the data that you have created or copied to your computer – music, photos, letters, emails, tax information etc. In this guide we refer to this data as content.

File

Information used by your computer and stored in a specific place on your hard drive. A file may be content, a program or part of a program, or information a program uses in some way.

Sometimes the relationship between content and file is clear: a photo or a letter is usually a single file. On the other hand, a single email message may be just a part of a large file that contains many messages, and related information such as email addresses, calendar events etc. However, you don’t need to be concerned about this because Clickfree takes care of all the details for you.

Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (HD)

Introducing Clickfree C2N Home Backup Drive (HD)

Thank you for buying the Clickfree C2N Home Backup Drive – the easiest way to keep the valuable information on your networked computers safe.

Clickfree is an easy-to-use computer backup system that automatically searches for and

backs up content stored on your computer. No hardware configuration or software installation is required. It can backup files on any combination of Windows or Macintosh computers that are on the same network.

The backup procedure begins once the Clickfree C2N Home Backup Drive has been attached to your computer. The first time you run the backup, a utility called BackupLink is installed. Now the C2N Home Backup Drive can be attached to another computer on the network. All computers that have the BackupLink utility installed can run the backup over the network, as long as the C2N Home Backup Drive is connected to one of the computers on the network.

Caution: Please remember that a backup is meant to be a second copy of your computer

data, not the only copy of your data. Having two copies (redundancy) is what keeps your important data safe. Please use your Clickfree C2N Home Backup Drive to keep a safe copy of your data.

MAIN FEATURES

Clickfree backup technology

• Automatically starts when connected to your computer, or when BackupLink is

launched from your desktop or system tray (if connecting to Clickfree C2N Home Backup Drive over a network)

• Does not require any software installation or setup (BackupLink is installed

automatically the first time you connect the Clickfree C2N Home Backup Drive to your computer and run a backup)

• Automatically searches for and backs up the important data from your computer

– hundreds of types of data used by many thousands of computer programs

• For most users the automatic search finds and backs up everything that matters

Customizable backup options

• Includes options for custom file types and full folder backup

• Still runs as Clickfree, even after customizing settings

• Remembers your customized settings for each computer you use it with

Multi-PC backup

• Can hold the backups for as many computers as you like, depending only on the

available space on the C2N Home Backup Drive

Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (HD)

Easy restore to same or other computer

• Backed-up content can quickly and easily be restored

• You can just as easily ‘restore’ content to a different computer as to the original

one

• This makes Clickfree a great way to move your content from your old computer

to your new one

• Allows you to undo a restore, in case you accidentally overwrote a file you need

to keep

How it backs up

• The first time you connect a Clickfree C2N Home Backup Drive to your

computer it searches for, finds, backs up and organizes all of your important content

• Each subsequent time you connect Clickfree to your computer (or launch the

BackupLink from your system tray, if connecting to the C2N Home Backup Drive over a network), it just does an update:

• Any new files since your last backup are added to the backup

• Any files that were changed since your last backup are updated on the

backup

• Any files that were deleted from your computer since the last backup, are

left on the backup

Photo Viewer

• Conveniently view backed-up photos in thumbnail and expanded view

Import music

• Easily import music from your iPod to your computer, and to iTunes

Non-Admin users

• Users without administrator privileges can perform backups and restores

Clickfree C2N Home Backup Drive User Guide Basics (HD)

Basics (HD)

HOW DOES CLICKFREE WORK?

All you need to do to keep your projects, photos, videos, music etc. safe is to plug the

Clickfree C2N Home Backup Drive in to your computer and let it work!

No need to install software or to configure anything. Your computer knows when

Clickfree has been plugged in, and it runs the backup program automatically. The first

time the backup program is run, a BackupLink utility is installed in your system tray (in the bottom right corner of your screen beside the clock).

You can back up as many computers as you like on the same network with the Clickfree C2N Home Backup Drive. The same thing happens each time you plug it into a new computer. And each of your backed-up computers is kept separate on your C2N Home Backup Drive.

When Clickfree has finished backing up each computer (and has installed the BackupLink), just leave the C2N Home Backup Drive connected to one of the computers on the network. Each time you want to backup one of the computers on the network, you would just run the BackupLink utility from the icon on the desktop or system tray, and it will look for the C2N Home Backup Drive over the network. You can also schedule a backup automatically (see “Scheduling Automatic Backups” on page 69).

If your data is lost for any reason (hard disk crash, laptop lost or stolen, content accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your Clickfree backup, waiting to be restored when you have a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a new one.

Sometimes, for a variety of reasons, the program may not run by itself – it may need a little help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on page 21.

Clickfree C2N Home Backup Drive User Guide Basics (HD)

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

At Clickfree we want to protect our customers from losing things that are irreplaceable. That’s why Clickfree finds and backs up all of the content from wherever it is on your computer.

When it runs automatically, Clickfree searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financial data, email, and so much more - over 400 types of files. To see a list of the categories of content that Clickfree backs up automatically, see “What content categories does Clickfree back up?” on page 13. Most likely, this means that it will back up everything that matters to you right out of the box without you having to do anything but plug it in.

Unless you explicitly ask it to do so, Clickfree does not back up the programs or the operating system. This means that your backup won’t need nearly as much space as the size of your computer’s hard drive since your content may only take up a small portion of your hard drive’s capacity, and we only look for the content.

D

OES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?

The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use Clickfree after that, it only backs up the new or changed content, so it will be much quicker.

W

HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?

Clickfree backs up content in these categories:

• Photos – including common graphic formats such as JPEG and RAW

• Music – including CD audio, MP3, MIDI

• Emails – including Thunderbird, Eudora, and those from Microsoft Office

• Text Documents – usually from word-processing programs such as Microsoft

Word, Open Office, and WordPerfect

• Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123

• Presentations – for example, Microsoft Powerpoint and Corel Show

• Artwork and Drawings – such as Corel Draw, Visio and Paintshop images

• Video – for example, AVI, MPEG, Shockwave Flash

• Favorite Websites – internet shortcuts and address books

• Other – including zip and RAR files, XML, and comma-separated values files

• Financial – such as those from QuickBooks and tax programs

Want to know more? You can look at the details by following the steps in “How do I change how Clickfree does backups” on page 23 without making any changes.

Clickfree C2N Home Backup Drive User Guide Basics (HD)

WHAT DO I NEED BEFORE I START?

All you need to start your backup is the Clickfree C2N Home Backup Drive and the included USB cable. Before you start your first Restore, you should read through the “Restoring My Content (HD)” chapter (page 33).

For Clickfree to work, your computer needs to be running one of these operating systems:

• Microsoft Windows 7 (any editions)

• Microsoft Windows Vista (any editions)

• Microsoft Windows XP (any editions)

• Mac OSX 10.5 or higher running on an Intel processor

In addition you need:

• One free USB port on your computer

• At least 100 MB of free space on your computer

Note: All computers that you want to backup onto the Clickfree C2N Portable Hard

Drive must be connected on the same network (wired or wireless).

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Backing Up My Content (HD)

HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE?

Note: If you are a non-administrator user, or are an administrator setting up a

Clickfree C2N Home Backup Drive for a non-administrator user, see “Non-

administrator users” on page 53 before you begin using the C2N Home Backup Drive for the first time.

If you have not yet backed up a computer onto the Clickfree C2N Home Backup, follow the instructions below.

If you have previously backed up a computer onto the Clickfree C2N Home Backup, use the BackupLink utility – see page 19.

B

ACKING UP A COMPUTER THE FIRST TIME

1. Make sure that your computer is switched on and has finished starting up.

2. Log in, if that is what you normally do.

3. Attach the Clickfree C2N Home Backup Drive to your computer by connecting one

end of the USB cable to the drive and the other end to a USB port on your computer.

A USB port usually looks like this: beside it. USB ports are usually found at the front of a desktop computer, often in pairs. On a laptop computer they may be at the back, front or side.

Please try to connect to a USB port on the computer itself -- using a USB hub may not provide enough power.

When you connect the C2N Home Backup to your computer, some messages appear on the screen telling you that your computer has found new hardware. The messages may mention Clickfree, Disk drive, and/or CD-ROM drive. You don’t need to do anything about these messages. Most likely you will not see these messages when you attach Clickfree the next time.

4. Wait for the Clickfree screen to appear. You may have to wait up to a full minute for

your computer to recognize the Clickfree C2N Home Backup Drive.

5. If your C2N Home Backup Drive is password protected, you are prompted to enter

the password to access the drive for backup or restore.

and frequently has a symbol

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

• If you do not remember your password, click Show Hint and use the hint to help

you enter your password.

• If you still do not remember your password, see “What if I forget my password?:

on page 66.

After you enter the password, Clickfree loads.

6. The first time you run the Clickfree Backup on your computer, you will see the End

User License Agreement. Click

OK to accept the terms and conditions of use.

7. If a major software update is available, Clickfree prompts you to install it:

Just click

Update and follow the instruction on the screen.

8. When Clickfree starts to run, a

Welcome screen appears and shows the number of

seconds left before the backup starts automatically:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Note: After you have backed up content on your C2N Home Backup Drive, View

Files and Restore/Transfer buttons appear at the bottom of the screen beside Options.

Zero effort backup – really!

Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup.

• If you want to let Clickfree decide what needs to be backed up from where, then

you’re done: just relax and let Clickfree work.

Without any effort on your part, Clickfree is safeguarding your valuable content!

For details, see “What gets backed up?” on page 13.

• If you want to make changes to how backup is done, click

Options and see “How

do I change how Clickfree does backups?” on page 23

9. During the backup, Clickfree displays some screens to show progress:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

The

Backup Summary screen shows you how many files in each category were

backed up this time ( this time (

Total column). The Space Used column shows the amount of space that

New column) and for all backups for this computer, including

files from all backups for this computer take up on the C2N Home Backup Drive.

It also tells you that the BackupLink utility is installed. For information about using BackupLink, see below.

When you see the

Backup Summary screen, simply click Close. You’re done!

10. Repeat these steps to back up another computer on the same network, if necessary.

Leave the C2N Home Backup Drive connected to any computer on the network that has been backed up (and has the BackupLink installed).

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Note: If you later uninstall the BackupLink (e.g. if you will be running Clickfree on

this computer only), or if you unplug the C2N Home Backup Drive before the backup is complete (and therefore BackupLink does not get installed), you must use this procedure to run the backup each time. BackupLink is only installed automatically after the first backup; each subsequent backup will prompt you to install it (unless you select “Do not show this message again”).

USING THE BACKUPLINK UTILITY

After the first backup on a computer, the Clickfree BackupLink utility is installed. You will see an icon on your desktop and in the system tray (bottom right corner of your screen).

Double-click the icon on the desktop to open the BackupLink Status screen (or click once on the icon in the system tray). This screen shows all computers that have been backed up onto the same C2N Home Backup Drive, and what their current status is:

• The computer you’re currently working on is always listed first, followed by all

other computers that have been backed up onto the C2N Home Backup Drive.

• You can see which computer the C2N Home Backup Drive is currently connected

to.

• A green checkmark indicates that it is ready for backup at any time. The last

backup date and time is shown.

• There is a

Backup Now button beside each computer. You can start a backup

on any of the computers listed (not just your own). The backup will run over the network to wherever the C2N Home Backup Drive is connected.

Tip: Set up an automatic backup schedule so you don’t have to worry about a thing.

Refer to “ Scheduling Automatic Backups” on page 69.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Turning off the Notifications

When Clickfree is backing up your files, whether you started it manually or it started automatically, you will see status notifications in the bottom right of your screen.

If you don’t want to see these anymore, you can click

Hide this message when you see

it. Alternatively, right-click on the BackupLink icon in your system tray and choose

off Notifications

.

Troubleshooting:

If a backup is currently running on any of the connected computers, it says “Backing up” and all the

Backup Now buttons are disabled until the backup is complete:

Turn

If one of the computers is not available (for example, the user may not be logged on to the network), it will still be listed but will be grey. Notice that it does not have a checkmark and there is no

Backup Now button:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

If you see a yellow warning icon beside a computer, it means the computer is online, but cannot access the C2N Home Backup Drive. You will need to contact Customer Support.

If the C2N Home Backup Drive is not currently connected to any of the computers, you will see:

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

There could be a couple of reasons why Clickfree does not run when you plug in the

Clickfree C2N Home Backup Drive:

• If you are connecting the C2N Home Backup Drive to a USB hub (which could be

in your monitor or keyboard), the hub may not provide enough power for a C2N Home Backup Drive. Try connecting to a USB port on the computer itself.

• If you see a message telling you that “Clickfree

you do not have the required permissions. Please re-login to this computer as the Administrator

.” :

™ Backup cannot start because

1. Log out.

2. Unplug the Clickfree C2N Home Backup Drive.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

3. Log in again as Administrator.

4. Plug the Clickfree C2N Home Backup Drive in again.

The backup then starts automatically.

• Your computer settings may prevent Clickfree from running automatically

because “Autorun” is turned off.

To fix this problem, follow these steps. You only need to do this once, not every time you use Clickfree. As an alternative, you can temporarily bypass autorun. If you use this method, you will have to follow this procedure every time you connect the Clickfree C2N Home Backup Drive.

♦ To turn on Autorun – Windows XP:

1. Download the “autoplay repair wizard” from the Microsoft website.

2. Run the program.

♦ To turn on Autorun – Windows Vista:

1. Click the Start button on your computer, then click Control Panel.

2. In the screen that appears, click

3. Scroll to the bottom of the

4. Click

♦ To temporarily bypass Autorun – Windows XP/Vista:

Save.

Autoplay.

Autoplay screen and select Restore all defaults.

1. Wait for two minutes after you connect your C2N Home Backup Drive to your

computer:

2. Click the

(WindowsXP/2000) or

3. In the screen that appears, find

4. Right-click and select

5. Double-click

Start button on your computer, then click My Computer

Computer (Vista).

Clickfree_System.

Explore.

StartClickFreeBackup.exe.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

WHAT IF THE VISTA AUTOPLAY SCREEN APPEARS?

In Windows Vista, if the AutoPlay screen appears:

1. Check

2. Click

Always do this for software and games.

Start ClickFree Backup.

You only need to do this once, not every time you use Clickfree.

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

You can change:

• The categories of content Clickfree backs up

• The file types/extensions that Clickfree searches for – see “How do I choose

individual file types for backup?” on page 73.

• Where Clickfree looks for this content

You can also tell Clickfree to back up all of the files in a folder.

Note: Changes you make to how Clickfree does backups are “sticky”: they are stored

and applied again to later backups on this computer unless you modify them, or use factory settings – see “What are ‘factory settings’ and how do I use them?” on page 61.

What do the Cancel, Next, and Back buttons do?

As you go from one step to the next to back up content, the screens you see usually have buttons for

Cancel abandons the changes you have made and returns you to the Manage Settings and PCs

Next > accepts the decisions you have made so far, then moves on to the next step and

Cancel, Next >, and Back>.

screen.

the next decision.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Back > sends you back to the previous step so that you can change a decision you

already made. Until you click

Start or Cancel there is no limit to how often you can go

back and make changes.

♦ To review or change what gets backed up:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Manage Settings and PCs screen is displayed:

The

Options.

3. In the left side of the screen, click on the computer that you want to change settings

for (changes are made to the orange one).Now click

Change Backup Settings.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

HOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED

C

4. All of the categories are selected by default. Choose the categories of content to be

backed up, for example, Text Documents, Photos, and Videos.

• To include a category, for example, Photos, in the backup, make sure that the box

to the left of the category name is checked:

. If it isn’t, click the box to

check it. You can add and remove the checkmark by clicking in the box.

• To exclude a category, for example, Music, from the backup, make sure that the

box to the left of the category name is unchecked:

If it is checked,

click the box to uncheck it.

Note: You can make a finer selection by choosing file types within each category. For

details, see “How do I choose individual file types for backup?” on page 73.

5. If you use Microsoft Outlook or Outlook Express for your email, and you want to

back up files that are attached to email messages, check the

attachments …

checkbox.

6. When you are finished choosing content categories, click

Note: You must choose at least one file type or category – you cannot leave all file

Extract email

Next >.

types and categories unchecked.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

7. Choose where you want Clickfree to search for the categories you chose earlier –

Clickfree can either:

• look through your entire computer (the default setting)

or

• look only in certain folders

♦ To look through the entire computer

• Choose Search the entire computer

Clickfree can optionally skip temporary folders and/or folders that Windows uses

for its own files:

• Check or uncheck

folders.

• Check or uncheck

folders that Windows uses for its own files.

♦ To look only in certain folders:

• Choose Search selected folders only then select

folders from

My Documents. and My Computer.

• To search the entire

checked

• To see details of a folder under

the checkbox. This expands contains, and changes the + to a -. Click the – when you want to collapse the folder again.

Skip TEMP directories to skip or not skip temporary

Skip Windows System folders to skip or not skip

My Documents folder, make sure that the checkbox is

.

My Documents, click the + to the left of

My Documents to show the folders that it

Each folder with a

+ beside it can also be expanded.

• You can now choose the individual folders you want to be searched by

adding and removing checkmarks in the checkboxes. For example, to search only the Music folder, uncheck the

My Documents checkbox, then

check only Music:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

• Do the same for

Note: You must choose a location – you cannot leave all locations unchecked.

My Computer.

8. When you have made your choices, click Next >.

C

HOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL

9. Choose complete folders to be backed up in addition to categories and locations.

The folders you choose here are completely copied - except for files whose file types were unchecked in “Choosing locations to search for content – required” on page 26. Complete folders are backed up in addition to the file types in the locations you already chose.

• To add the entire

checkbox is checked

• To see details of a folder under

checkbox. This expands changes the + to a -. Click the

My Documents folder to the backup, make sure that the

.

My Documents, click the + to the left of the

My Documents to show the folders that it contains, and

– when you want to collapse the folder again.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Each folder with a

+ beside it can also be expanded.

• You can now choose the individual folders you want to include in the backup by

adding and removing checkmarks in the checkboxes. For example, within

Documents Documents

if you want to include only the folder with Music, uncheck the My

checkbox, then check only Music:

• Do the same for

10. When you have made your choices, click

My Computer.

Next >.

My

11. Click

Done then Close to continue with the countdown.

You can click

Start at this time to go to the backup right away without waiting for

the rest of the countdown.

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Clickfree searches for content to back up

Before actually backing up any content, Clickfree searches the locations you chose for your chosen categories of content:

It adds up the sizes of all of the content it finds, then adds the sizes of the files in the complete folders you also chose. See “What if there is not enough space on my Clickfree C2N Home Backup Drive?” on page 30.

Clickfree backs up your content

If there is enough space on your C2N Home Backup Drive, Clickfree then backs up the content and complete folders you chose to your C2N Home Backup Drive:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

At the end of the backup, a Backup Summary screen is displayed:

The

Backup Summary screen shows you how many files in each category were backed

up this time (

Total column). The Space Used column shows the amount of space that files from all

( backups for this computer take up on the C2N Home Backup Drive.

New column) and from all backups for this computer, including this one

When you see the Backup Drive and store it in a safe place.

Backup Summary screen, simply unplug the Clickfree C2N Home

WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE C2N HOME BACKUP DRIVE?

While Clickfree is searching for content to back up, it adds up the amount of disk space needed and compares that with the free space on the C2N Home Backup Drive. If there is not enough free space for your content, Clickfree prompts you to change the files selected for backup:

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

Either:

• unselect one or more content categories by unchecking their

until the

• use the

Start Backup button is enabled (turns orange), or

Browse, Search, and/or Photo tabs to choose files not to be included in

the backup:

Include checkboxes,

Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD)

When the Start Backup button is enabled (turns orange):

click

Start Backup. Backup proceeds as usual.

As an alternative, if you have backups from an old computer that you don’t need to keep any more, you could cancel the backup, remove the old computer (for details, see “To remove a computer” on page 61), and restart the backup.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

Restoring My Content (HD)

WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD

LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER

All computer hard drives fail eventually, sometimes without warning. Occasionally, computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost or stolen. Sometimes, also, you may delete content by mistake. When these things happen, other computer users may lose valuable, sometimes irreplaceable, data.

But if you lose content you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your Clickfree backup, and can be restored when you have a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a new one.

?

WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?

Note: If you are not an administrator, or are an administrator setting up a Clickfree

C2N Home Backup Drive for a non-administrator user, see “Non-administrator users” on page 53 before you begin using the C2N Home Backup Drive for the first time.

Before you can restore your content, your computer needs to be working – at the very least it needs to be able to start up and display the desktop.

Of course, you can ‘restore’ your content to any computer that meets the system requirements (see “What do I need before I start?” on page 14), not just to the computer whose content you backed up.

If you are restoring content to a new computer that has never been connected to the

Clickfree C2N Home Backup Drive, plug the Clickfree C2N Home Backup Drive in to

your new computer. If you are restoring content to a computer that has previously been backed up using the

Clickfree C2N Home Backup Drive, use the BackupLink utility (double-click the

BackupLink icon on your desktop or your system tray (bottom right corner of your screen). When the Clickfree application launches, click the bottom of the countdown screen.

Restore/Transfer button at the

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

HOW DO I GET MY CONTENT BACK?

To get your content back you don’t need to do much more than you did to back the content up – it just takes a couple of clicks.

As with Clickfree backup, you can either make some choices – whether to restore all, or just selected content, and where the content is restored to – or you can allow Clickfree to make the choices for you.

W

HAT GETS RESTORED, AND TO WHERE?

When Clickfree restore runs without you changing any options, it restores all of the content that was backed up, and puts it in the same folders on your computer that it was backed up from. This is the best choice if you have a new computer, or if you have repaired your old computer and all of the content was erased.

On the other hand, if you have files on the computer, the restored files replace files of the same name in the same location, but only after asking your permission.

If you prefer, you can easily tell Clickfree restore to restore your files to a place on your computer’s hard drive where they will not replace the files you already have.

For details, see:

• “How do I let Clickfree restore decide what to restore and where?” on page 34

• “How do I change how Clickfree restores content?” on page 37

HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?

You can allow Clickfree to make the decisions about what to restore and to where, but you need to confirm what Clickfree plans to do.

♦ To let Clickfree decide what to restore and to where:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, make sure that the Clickfree C2N Home Backup

Drive is available, then click

Restore/Transfer.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

3. The

Restore screen appears.

Note that all of the categories that have backed-up content are checked off in the

Select Category column.

4. Before you click

restored, look at the computer name in the

Start Restore to restore all of your content, or select categories to be

Restore From box:

.

If your C2N Home Backup Drive contains backups created on the computer that you are using, the

Restore From box by default contains the name of this computer, and,

unless you change it, the content to be restored will come from this computer.

5. Click the arrow at the right of the

Restore From box:

The drop-down list contains the names of all of the computers that have been backed up on your C2N Home Backup Drive.

6. Select the name of the computer whose content you want to restore.

7. Since you are going to restore all of your content, simply click

Start Restore.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

Clickfree confirms how many files will be restored, and where they are going to be

restored to.

As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process.

Warning: During restore, Clickfree overwrites any files it finds with the same name and

from the same location as those that were backed up.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

When all of your content has been restored, Clickfree tells you that it is done.

8. Click

Note: After a restore, Clickfree gives you the chance to undo the restore. If you want

Close.

to undo, see “How do I undo a restore?” on page 56.

Note: Your content has not been deleted from your Clickfree backup: it is still safe on

the C2N Home Backup Drive.

HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?

By making choices at several steps in the restore process you can affect which content is restored and where it is restored to.

What do the

As you go from one step to the next to restore content, the screens you see usually have buttons for

Cancel completely stops the restore, and returns you to the countdown screen. Next > accepts the decisions you have made so far, then moves on to the next step and

the next decision.

Cancel, Next, and Back buttons do?

Cancel, Next >, and Back>.

Back > sends you back to the previous step so that you can change a decision you

already made. Until you click

Restore Now or Cancel there is no limit to how often you

can go back and make changes.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

RESTORING CONTENT

♦ To change how Clickfree restores content:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, make sure that the Clickfree C2N Home Backup

Drive is available, then click

Restore/Transfer.

The

Restore screen appears:

If your C2N Home Backup Drive contains backed-up content from the computer that you are using, the

Restore From box by default contains the name of this computer,

and, unless you change it, the content that will be restored will be from this computer.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

CHOOSING THE COMPUTER TO RESTORE FROM

3. Click the arrow at the right of the

Restore From box:

and select the name of the computer whose content you want to restore.

4. To restore content from more than one computer simply repeat the restore process

choosing a different computer each time in step 3.

5. Choose

Advanced Restore .

6. What you do next depends on whether you want to restore all or only some of your

files.

• If you want to restore only some of your files, continue with step 7.

• If you want to restore all of your files, click

C

HOOSING CATEGORIES OF CONTENT TO BE RESTORED

Start Restore and go to step 8.

7. Note that all of the categories that contain files (with the number of files in

parentheses after the category name) have checkboxes that you can check off in the Select Category column.

For each category whose content you want to restore, click the checkbox to select the category.

8. Click

Next >.

You can also choose to restore content of individual file types within each category. For details see “How do I choose individual files for restore?” on page 75.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

CHOOSING WHERE TO RESTORE CONTENT TO

9. What you do next depends on whether you want to restore your content to its

original locations or to somewhere else.

• If you want to restore your content to its original locations, leave

automatically restore my files to their original location

selected:

Clickfree will

, and

continue with step 10.

• If you want to restore your files to a different location, see “How do I choose

another drive and/or folder to restore to?” on page 78.

10. Click

Start Restore.

As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process.

If you are restoring files to somewhere other than the original locations, before it overwrites an existing file on your computer with one of the same name from the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup:

11. You can choose to:

• Keep both copies of this one file – click

Keep Both. Clickfree renames the

backed-up file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.

• Keep both copies of all same-name files – check

click

Keep Both. Clickfree, without asking you , renames the remaining backed-

Do this for all duplicate files and

up files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.

• Not replace this one file – click

• Not replace any same-name files – check

Skip. Clickfree skips all remaining same-name files without asking you.

• Replace just this file – click

• Replace all same-name files – check

Replace. Clickfree replaces all remaining same-name files without asking you.

Skip

Do this for all duplicate files and click

Replace

Do this for all duplicate files and click

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

If two files have the same size (KB) and same date modified, it is likely to be safe to skip.

If you skip any files, Clickfree completes “with exceptions”. For details see “Restore completed with exceptions” on page 41.

When all of your content has been restored, Clickfree tells you that it is done:

12. Click

Note: After a restore, Clickfree gives you the chance to undo the restore. If you want

Note: Your content has not been deleted from your Clickfree backup: it is still safe on

Close.

to undo, see “How do I undo a restore?” on page 56.

the C2N Home Backup Drive.

Now, simply unplug the Clickfree C2N Home Backup Drive and store it in a safe place.

HOW DO I RESTORE FILES FROM MULTIPLE COMPUTERS?

The process of restoring is described in “How do I let Clickfree restore decide what to restore and where?” on page 34, or “How do I change how Clickfree restores content?” on page 37.

To restore files from more than one computer, simply repeat the restore process choosing a different computer each time.

RESTORE COMPLETED WITH EXCEPTIONS

If you skip any files during a restore, the Restore Complete screen has an Exceptions

link at the bottom left. Click the link to see a list of the files that were not restored.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (HD)

HOW DO I FIND FILES THAT WERE RESTORED

If Clickfree restored your files to a folder that was not their original location, Clickfree puts an icon on your desktop so that you can quickly and easily get to the restored content:

♦ To find files that were restored:

Double-click the icon to open a Windows Explorer at the folder where your content was

restored.

You can now use

Y PROGRAM CANNOT FIND THE RESTORED FILES – WHAT SHOULD I DO?

M

Note: Some programs, especially those like Outlook in which you do not open files

Explorer to move the files to a more convenient folder.

from a file open dialog, expect to find their files in a particular folder. If you restore files to a folder other than the original location, your program may not be able to find them.

If your program displays an error message telling you that it cannot find its files, or if the program starts up but your data is missing, you will need to move the files to the proper folder.

Unfortunately, this is different for every application and you may need to consult the program’s Help or user guide to find out where the files need to be moved to.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

Browsing, Searching & Viewing My Files (HD)

From the Backup Summary screen you can:

• Browse your backup(s) for files

• Search your backup(s) for files

• View backed-up files

♦ To browse and search for files, or view photos:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Note: You can only do this if the Backup Status is “Ready”, not if any of the connected

computers is currently backing up.

3. The welcome screen is displayed. Before the countdown gets to zero, click

View Files.

Viewer.

Backup Summary screen is displayed.

The

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

4. In the

Current PC box select the name of the computer whose files you want to

search for/browse for/view.

5. Do one of the following:

• Click the name of a category , and follow ”How do I search for my backed-up

files” on page 49

Note: If the Category you click is Photos, follow “How do I view and use photos” on

page 44

• Click the Photos tab, and follow “How do I view and use photos” on page 44

• Click the

Browse Files tab, and follow “How do I browse my backed-up files” on

page 48

• Click the

Search Files tab, and follow ”How do I search for my backed-up files”

on page 49

HOW DO I VIEW AND USE PHOTOS?

1. On the Backup Summary screen, in the Current PC box, select the name of the

computer whose files you want to search for/browse for/view.

2. Click the

Photos tab

The photo viewer shows “thumbnails”, or miniature views of your photos and videos.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

3. Select one or more photos and use the buttons at the bottom of the screen to:

• Print them on your own printer

• Share them on Facebook or Myspace

• Email them (if you use Outlook or Outlook Express for your email)

You can also select one photo and use it as wallpaper for your computer.

♦ To select photos:

Click the photo so that the checkbox at the top right is checked. As you continue to click photos, they are added to the selection.

♦ To use a photo as wallpaper:

1. Click the photo. Make sure that only one photo is selected.

2. Click

Wallpaper. The chosen photo becomes your computer Wallpaper:

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

♦ To print photos:

1. Select the photos.

2. Click

3. Set the

♦ To share photos:

Print @ Home and select the Print Style:

Printer Options, then click Print.

1. Select the photos.

2. Click

Share Photos:

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

3. Click

♦ To email photos:

facebook or myspace.com and log in.

If you use Outlook or Outlook Express for your email, you can create a blank email

message and attach your photos.

1. Select the photos.

2. Click

Email:

Your email program opens a new blank message with the photos included as attachments:

3. Address and send the message as you would normally do.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

♦ To open a photo:

Double-click the photo. It opens in your usual program for working with photos:

HOW DO I BROWSE MY BACKED-UP FILES?

♦ To browse for files that you have backed up:

1. On the Backup Summary screen, in the Current PC box, select the name of the

computer whose files you want to search for/browse for/view.

2. Click the

3. Expand and collapse the folders on the left side of the screen:

• Click the +

• Click ‘+’ to the left of a collapsed folder to expand it

• Click ‘-’ to the left of an expanded folder to collapse it

• Click a folder or the folder name to view the list of contents

Browse Files tab.

to expand the view

To find out more about what you can do with the files that are displayed, see “What can I do with files from browse, search and view photos” on page 51.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

HOW DO I SEARCH FOR MY BACKED-UP FILES?

1. On the Backup Summary screen, in the Current PC box, select the name of the

computer whose files you want to search for/browse for/view.

2. Do one of the following:

• Click the name of a category other than

Note: If the Category you click is Photos, follow “How do I view and use photos” on

Photos.

page 44

• Click the Search Files tab

If you clicked the

Search Files tab, the Search screen looks like this:

If you clicked a category name, the category, regardless of

File Date or File Name, are displayed.

File Type is already filled in, and all files of that

3. Enter search factors to find the files you want.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

♦ To search for files:

1. Use the combination of File Type, File Date, and File Name that you think should

match the file(s) you want to find:

These selections are combined so that only files that match all of them are found – in this case only files in the category

All Others, and created/last changed within the

last year, and with names ending with ‘tmp’.

•

File Type – select a category, or ‘Any’ if you want all categories to be searched File Date – select the time period within which the files were created or changed,

•

or ‘All’ if you want the date to be ignored

•

File Name – type a “mask” to select files. A blank file name matches all files.

Type whatever you can remember of the file names you want to find, and substitute:

• ? for one character, meaning that character can be anything at all

• * for any number of characters, meaning these characters can be anything

at all

For example (assuming that the

File Type and File Date selections you made would

include them):

• To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will

find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls

• To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will

find 08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc

• To find all files with ‘n’ as the second character of the name, type ‘?n*’ –

this will find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg

• To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will

also find any files that have type ‘doczzz’ as well

2. Click

Search.

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

Files that match all of your search factors are displayed.

For information about what you can do with the files that are displayed, see “What can I do with files from browse, search and view photos” on page 51.

WHAT CA N I DO WIT H FILES FROM BROWSE, SEARCH AND VIEW PHOTOS

When you have files displayed in the browse, search or photo view screens, you can either:

• double-click a file to open it with the program that your computer normally uses

for files of this type

• right-click a file and choose one of several actions as shown below

If you select more than one file, some of the actions act on all of the selected files.

♦ To work with the file(s) you have selected:

1. Right-click the file (or one of the files) to bring up a menu.

2. Select one of the menu items:

Open – to open the file with the program that your computer normally uses for

•

files of this type

•

Open with (not for photos in the View Photos screen) – to choose the program

that you want

•

Restore file to your computer – to restore that file to a location you choose. See

“Restoring content” on page 38 to continue with the restore.

•

Restore file to original location – to restore that file to its original location. See

“Restoring content” on page 38 to continue with the restore.

•

Delete selected files from the backup – to delete files from the backup and

optionally exclude them from all later backups:

Windows to use to open the file

Clickfree C2N Home Backup Drive User Guide Browsing, Searching & Viewing My Files (HD)

•

Print this picture (only for photos in the View Photos screen) – takes you to the

same

Print Style screen as you see when you click Print @ Home, but this time to

print only one photo.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Advanced Topics (HD)

NON-ADMINISTRATOR USERS

Non-administrator users are subject to certain limitations:

• The first time that a non-administrator user uses the C2N Home Backup Drive,

an administrative user password is required.

• If your C2N Home Backup Drive is password protected, a non-administrator

user cannot backup or restore files.

• A non-administrator user can back up only those files that are visible to the user.

Normally that means only files that belong to that user, or that are shared by all users.

• A non-administrator user can restore files only to locations that are visible to the

user.

N

ON-ADMINISTRATOR USER – FIRST USE

1. Follow steps 1 to 3 of “Backing Up a Computer the First Time” on page 15.

2. When you see the prompt:

enter the login name and password of an administrative user, then click

3. Continue with step 4 of “Backing Up a Computer the First Time” on page 15.

HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER?

You can use your Clickfree C2N Home Backup Drive to copy music from your iPod/iPhone to your computer.

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

OK.

2. In the BackupLink status screen, click

Options.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Note: You can only do this if the Backup Status is “Ready”, not if any of the connected

computers is currently backing up.

The Manage Settings and PCs screen is displayed:

3. Click the

Import Music tab.

4. Attach your iPod/iPhone to a USB port on your computer.

5. Click

Import Music.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

6. Select the iPod/iPhone to import music from, and click

Next.

7. Select the music to be copied by checking and unchecking a combination of the

Playlists on the left, and individual Titles on the right, or, to import all of the music

on the iPod/iPhone, ensure that the

Import All Music checkbox is checked.

A grey checkmark in a playlist’s checkbox means that some of its titles are selected.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Note that, since a title may be included in more than one playlist, checking or unchecking any given playlist may result in a change in the selection status of other playlists.

Note: You can use the controls at the bottom left of the screen to play any title from

your iPod through your computer’s sound system. If the title will not play in Windows Media Player, the appropriate program opens to play it.

8. If you do not want to import the music to iTunes, uncheck the Automatically add

imported music to your iTunes library

checkbox.

9. Click

10. Click

Browse to select the location to copy the music files to. Start Copy.

The music files are imported to your computer.

11. Click

Close.

12. If you are adding the imported music to your iTunes library, wait until the

new music …

box closes.

HOW DO I UNDO A RESTORE?

If you realize, after restoring your files, that the restore accidentally overwrote a file you need to keep, Clickfree allows you to undo the latest restore.

♦ To undo the latest restore:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

Adding

2. In the BackupLink status screen, click

Options.

Note: You can only do this if the Backup Status is “Ready”, not if any of the connected

computers is currently backing up.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

The Manage Settings and PCs screen is displayed:

3. Click the

4. Click

Undo Restore:

Restore/Transfer tab:

5. Click

Start.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

The latest Restore is undone:

6. To see what files were replaced by undoing the restore, click

undo log

:

WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?

This matters only if each user has a separate user login name for the computer. If every user logs in with the same user name, all of their content is backed up and restored at the same time regardless of who is logged in.

When Clickfree runs, it can only back up the content that you can access from your login, and restore content to locations you have access to. Because

Windows XP and Windows Vista maintain a separate Documents or My Documents

folder for each user name, Clickfree can back up only the corresponding content that belong to the person who is logged in, unless that person logs in as the Administrator.

Click here to view

Windows 2000,

Administrator

“Administrator” is a special login name for the user who can make system-wide changes to the computer, has full control, and can access all of the files on the computer. Most home users are automatically the Administrator of their computer. If you don’t know if you are the Administrator, or how to log in as Administrator, you might need to talk to the person who set up the computer for you. If no one set up your computer for you, then by default, you are the Administrator.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

WHAT IF I HAVE MORE THAN ONE COMPUTER?

Clickfree C2N Home Backup Drive can backup as many computers as you like: you are

limited only by the amount of space on your C2N Home Backup Drive.

Clickfree creates a unique identifier for each computer that it is used with, regardless of

the computer’s name. This allows Clickfree to back up content for more than one computer without the files getting mixed up with each other, even if all of the computers have the same name.

You can change the name of a computer after backup to make it easier to remember which computer is which. You change a computer’s name from the Clickfree

Settings and PCs

OW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?

H

screen.

It makes no difference at all - just plug the C2N Home Backup Drive in to each computer to do the first back up and install the BackupLink utility. After that, just leave the C2N Home Backup Drive plugged in to one of the computers on the network. Whenever you want to backup a computer, just run the BackupLink from the computer’s system tray, and it will back up to the C2N Home Backup Drive over the network.

Manage

Each time you back up a computer for the first time, its name is added to the drop down list of computers that you see on the screens.

♦ To find the name of a computer:

1. In the BackupLink status screen, click Options.

Note: You can only do this if the Backup Status is “Ready”, not if any of the connected

computers is currently backing up.

Backup Summary, Restore Summary, and Options

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

The Manage Settings and PCs screen is displayed:

All of the computers that Clickfree has backed up on your C2N Home Backup Drive are shown at the left side of the screen, with the computer names underneath.

When you click one of the computers, Clickfree shows:

• the computer name

• the amount of space taken up by backed-up content for that computer

• the date and time of last backup

♦ To rename a computer:

On the Manage Settings and PCs screen:

1. Click the computer whose name you want to change.

2. Click

Rename PC.

3. Type the new name for the computer and click

Note: Use only letters, numbers and hyphens for the computer name.

Save.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

♦ To remove a computer:

If you no longer want to keep content backed up from a computer (for example, you may no longer have that computer, and have already restored its content to another computer), you can free up space on your C2N Home Backup Drive by removing the old computer from Clickfree.

Warning: If you have not restored the content and you still want to keep it, do not remove

the computer from Clickfree: you cannot restore content from a computer that you have removed.

On the Manage Settings and PCs screen:

1. Click the computer you want to remove.

2. Click

Remove PC.

3. If you really want to remove the computer from Clickfree, check the checkbox and

Remove.

click

Warning: Once you have removed a computer from Clickfree there is no way to recover

that computer’s content from the C2N Home Backup Drive.

Clickfree may take several minutes to erase the data, depending on the amount of

content backed up on the C2N Home Backup Drive.

To see how to remove the content from all computers, see ”Master Reset” on page

68.

WHA T ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?

Factory settings can be used in Clickfree in two places:

• When choosing categories and file types to be backed up – see “Choosing

categories of content to be backed up – required” on page 25

Use Factory Settings

for categories and files types means that all categories and

the corresponding file types are included.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

• When choosing locations to search – see “Choosing locations to search for

content – required” on page 26

Use Factory Settings

for locations means that the entire computer is searched,

except for temporary folders and folders that

♦ To reset categories and file types to factory settings:

Windows uses for its own files.

1. On the Choose File Types screen click Use Factory Settings.

2. Click

♦ To reset locations to search to factory settings:

Next > and continue with choosing locations to be searched.

1. On the Choose File Locations screen click Use Factory Settings.

2. Click

Next > and continue with choosing complete folders.

CLICKFREE TOOLS

Several tools are available for working with Clickfree:

•

Clickfree Password – prevents unauthorized access to your C2N Home Backup

Drive

•

Software Update – upgrades the Clickfree software Language – changes the language used in the Clickfree screens

•

Master Reset - removes all backed-up content from your C2N Home Backup

•

Drive, and erases any changes you have made to the backup settings

Note: The tools are only available on the computer that the Clickfree C2N Home

Backup Drive is physically plugged in to; if you access the C2N device over the network using the BackupLink utility, you will not be able to use any of these tools.

♦ To use Clickfree tools:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Options.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Note: You can only do this if the C2N Home Backup Drive is physically connected to

your computer, and the Backup Status is “Ready” (i.e. not if any of the connected computers is currently backing up).

The Manage Settings and PCs screen is displayed:

3. Click the

Tools tab to show the available tools:

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

HOW DO I USE PASSWORD PROTECTION?

Do my files need password protection?

If your Clickfree C2N Home Backup Drive is lost or stolen, anyone with a computer that meets the hardware and software prerequisites can restore files from your C2N Home Backup Drive simply by connecting the C2N Home Backup Drive to their computer, unless the C2N Home Backup Drive is protected by a password.

You should protect your files using a password if the content you have backed up is sensitive in any way, for example, contains trade secrets, or if it would be embarrassing to you if it got into the wrong hands, and there is any possibility that the C2N Home Backup Drive could be lost or stolen.

Note: You cannot run backups as a non-administrator (see “Non-administrator users”

on page 53) if your C2N Home Backup Drive is password protected.

Note: If you set a password, a scheduled backup is delayed until you enter the

password. See “Scheduling Automatic Backups” on page 69 for more details.

How do I choose a password?

Choose your password according to the sensitivity of the content you are protecting. Advice on passwords is easy to come by – just google “choose password” to find as much advice as you could possibly use. Clickfree imposes no restrictions on the password, and treats upper-case and lower-case letters as identical.

Warning: Be sure to pick a password that would be difficult for anyone else to discover

and that you will be able to remember – if you forget your password there is no way to recover any backed-up content from the C2N Home Backup Drive.

How do I enable password protection?

1. In the

Manage Settings and PCs screen, click the Tools tab.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

2. Click Enable Password.

3. Type your password in both the

New Password and Retype Password fields.

4. Optionally set a hint. See below for details.

5. Click

OK.

How does setting a ‘hint’ help me?

If you forget your password, then, as noted in the warning above, you have effectively lost access to all of the backups on your C2N Home Backup Drive.

Clickfree gives you a second chance to remember the password, in the form of a hint.

If you choose to set a hint, then when Clickfree asks you for your password you can click the Show hint link and see the hint you entered when you enabled password protection.

However, don’t forget that anyone who finds or steals your C2N Home Backup Drive can also click the link and see your hint. This means that your hint should be as difficult to use as possible for anyone other than yourself – in fact, it means that your hint should be as secure as your password. There is no point at all in having a strong password but using a hint that gives it away to anyone who clicks the link.

Warning: Be sure to pick a hint that would be difficult for anyone else to interpret and

that you will be able to remember – if you forget your password and cannot remember it using the hint there is no way to recover any backed-up content from the C2N Home Backup Drive.

For example, if my password is ‘J@ntetelc0’ (Jantetelco is a town in Mexico with a population of about 500), then my hint could be ‘Lugar de la patria’ – a title by which Jantetelco is known only to people who live near there – and by you!

Can I change my password?

The way to change your password is simply to disable security from the

Summary

screen, as shown in “How do I disable password protection?” on page 66,

Backup

then to re-enable it as shown in “How do I enable password protection?” on page 64.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

How do I disable password protection?

1. In the

2. Click

then click

Manage Settings and PCs screen, click the Tools tab.

Disable Password:

Yes when asked if you are sure.

You can re-enable password protection from the

Tools screen. See “How do I enable

password protection?” on page 64.

What if I forget my password?

If you have forgotten your password, and cannot remember it from the hint you set when you enabled password protection, your only choice is to reset the C2N Home Backup Drive and lose all of your backed-up content.

To reset the C2N Home Backup Drive:

1. When prompted to type your password, click

Forgot My Password.

You can:

• erase the backed-up content and re-enable password protection – go to step 2

• erase the backed-up content and disable password protection – go to step 6

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

2. Leave Erase backed up data and re-enable security selected.

3. Type a new password (that you will remember) in both the

Retype Password fields.

4. Optionally set a hint.

5. Click

Erase and Enable security,

and continue with step 8.

6. Select

7. Click

Erase all backed up data but do not re-enable security.

Erase

and continue with step 8.

8. Click

Yes to confirm that you are sure you want to erase all backed-up content.

New Password and

Clickfree shows you how far it has got with erasing data, then tells you that your

C2N Home Backup Drive has been reset.

PDATING CLICKFREE SOFTWARE

U

From time to time Clickfree software is upgraded to provide new or enhanced features. You must manually check for updates. Your computer must be connected to the internet for updated software to be found and installed.

If you access the Clickfree C2N Home Backup Drive over the network (using the BackupLink utility), updates are applied the next time you start a backup.

1. On the

Tools screen click Update. Clickfree checks for available updates.

If the software in your Clickfree C2N Home Backup Drive and your computer is up to date, click

OK on the dialog that pops up.

2. If an update is available, Clickfree shows you what progress is being made in

downloading the update and updating your software:

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Warning: While a software update is taking place it is very important for you not to

remove the Clickfree C2N Home Backup Drive from your computer and not to turn off or restart the computer until the update is complete.

3. When the software update is complete, you must unplug the Clickfree C2N Home

Backup Drive and plug it in again for the update to take effect.

ASTER RESET

M

Master Reset is used to remove all backed-up content from all computers that have been

backed up on your C2N Home Backup Drive, and to apply factory settings – see “What are ‘factory settings’ and how do I use them?” on page 61.

After you perform a

Master Reset you can no longer restore any previously backed-up

content. However, your C2N Home Backup Drive can still be used for new backups.

Note: Clickfree never erases anything other than the backups it has performed.

If you want to remove only the content that was backed up from one computer, see “To remove a computer” on page 61.

♦ To remove all backed up content:

1. On the Tools screen click Master Reset.

2. If you really want to remove all backed-up content from Clickfree, check the

checkbox and click

Reset.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Warning: Once you have removed content from Clickfree using Master Reset there is no

way to recover any backed-up content from the C2N Home Backup Drive.

Clickfree may take several minutes to erase all of the content, depending on the amount

of content backed up on the C2N Home Backup Drive.

SCHEDULING AUTOMATIC BACKUPS

The Clickfree scheduler can run a backup automatically (if the C2N Home Backup Drive is “Ready”).

Tip: To open the schedule quickly, right-click on the BackupLink icon in your system

tray and choose Bac kupLi nk S che dule (skip to step 4).

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Options.

Note: You can only do this if the C2N Home Backup Drive is connected to your

computer, and the Backup Status is “Ready” (i.e. not if any of the connected computers is currently backing up).

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

The Manage Settings and PCs screen is displayed:

3. Click the

BackupLink tab.

4. Click

Install Backup Scheduler.

5. The backup schedule for this computer is shown.

6. Make sure

interval and time to start the backup, then click

Enable BackupLink to run every: is selected, then choose the appropriate

OK.

If you have configured the backup schedule for your computer, and the C2N Home Backup Drive is ready, a backup is started automatically, with no intervention from you, at the set time interval.

However:

• Although a scheduled backup will wake your computer from sleep mode, it will

not run if the computer is hibernating.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

• If your C2N Home Backup Drive uses password protection, the scheduled

backup is delayed until you enter the password. See “How do I disable password protection?” on page 66 for details on turning off password protection.

• If another computer is being backed up at the time your backup is scheduled,

your backup will begin as soon as the C2N Home Backup Drive is ready.

HOW DO I ADD/REMOVE/EDIT FILETYPES

In addition to allowing you to choose to back up pre-defined file types within the predefined categories, Clickfree has a category called Custom Extensions to which you can add file types that are not included in the pre-defined categories.

You can add, remove, and change file types using the

Choose File Types screen:

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

♦ To add a file type:

1. Click Add File Type:

2. Type the extension for the new file type, and click

The new file type is added to

♦ To remove a file type:

1. Click a file type in Custom Extensions, and click Remove File Type:

Save.

Custom Extensions:

2. Click

Yes.

The file type is removed from

Custom Extensions.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

♦ To change a file type:

1. Click a file type in Custom Extensions, and click Edit File Type:

2. Type the new extension for the file type, and click

The file type in

Custom Extensions is modified.

Save.

3. When you are finished working with custom extensions, click

with choosing locations to be searched.

HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?

You already saw how to choose file categories for backup in “Choosing categories of content to be backed up – required” on page 25.

You can also expand each category and select or unselect individual file types that make up that category.

Note: When a category is selected or unselected by checking or unchecking its

checkbox, all of the file types that make up that category are also selected or unselected.

♦ To select one or more file types in a category:

1. Click the + to the left of the checkbox. This expands the category list to show the file

types that make up that category, and changes the + to a - :

Next > and continue

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

2. You can now choose the individual types of file you want to include in the backup

by adding and removing checkmarks in the checkboxes.

You collapse the category again by clicking the - .

3. If you need to back up file types that are not in any category, see “How do I

Add/Remove/Edit filetypes” on page 71 for details of how to add a new file type.

4. When you are finished selecting file categories and file types, click

continue with choosing locations to be searched.

CAN I EXCLUDE A FILE FROM BACKUP?

After you have completed a backup, you can review the backed-up files and not only delete individual files from the backup, but ensure that these files are never backed up again.

For details, see “To work with the file(s) you have selected” on page 51.

Next > and

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?

On the advanced Restore Summary screen you can click checkboxes to select the

category whose files you want to restore.

You can also:

• Select backed-up files within a category

• Browse through folders that contain backup files

• Search for backed-up files by file type, file date, and file name

Files selected by each of these means are included in the restore.

♦ To select files within a category:

1. Click Advanced Restore.

2. Click the category name.

All files in that category are shown in the

Search Files screen.

3. Select the files to be restored, and click

Next >.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

You are returned to the Restore Summary screen where you can make more

selections.

4. If you are finished selecting files, click

♦ To select files by browsing:

1. Click the Browse Files tab then click the + to expand the view.

2. Select the files to be restored, and click

You are returned to the

Restore Summary screen where you can make more

selections.

Next >.

3. If you are finished selecting files, click

♦ To select files by searching:

1. Click the Search Files tab.

2. Select the combination of

files you want to restore:

Next >.

File Type, File Date, and File Name that should find the

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

These selections are combined so that only files that match all of them are found – in this case only files in the category Photos, and created/last changed within the last year, and with names starting with ‘inuk’.

•

File Type – select a category File Date – select the time period within which the files were created or changed

•

File Name – type a “mask” to select files:

•

Type whatever you can remember of the file names you want to find, and substitute:

• ? for one character, meaning that character can be anything at all

• * for any number of characters, meaning these characters can be anything

at all

• For example, assume that the File Type and File Date selections would include

them:

• To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will find

08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls

• To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find

08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc

• To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this will

find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg

• To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also find

any files that have type ‘doczzz’ as well

3. Click

Search.

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

Files that match all of your search criteria are displayed.

4. Select the files to be restored, and click

You are returned to the

Restore Summary screen where you can make more

Next >.

selections.

5. If you are finished selecting files, click

Next >.

HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?

After you choose file categories and, optionally, individual files to restore, on the Select

Location to Restore Files

• To restore files to their original locations, or

• the disk drive to restore content to (if you have more than one)

• the folder on that drive to use

If any drive does not have enough space for the content to be restored, the drive letter and free space are ‘greyed’:

screen you can choose:

Clickfree C2N Home Backup Drive User Guide Advanced Topics (HD)

♦ To select another drive and/or folder to restore to:

1. On the Select Location to Restore Files screen, click I will choose a specific location

to restore my files to

.

2. Select the drive to restore to.

The folder that will be used is shown below the drives.

3. To change the folder, click

Change Folder and select the folder you want.

As usual, click + to expand a folder, - to collapse the folder again.

4. To create a new subfolder, click

5. Click

Next >, and continue with “Choosing categories of content to be restored” on

New Folder, type the folder name, and click OK.

page 39.

Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (DVD)

Introducing Clickfree C2N Home Backup Drive (DVD)

Thank you for buying the Clickfree C2N Home Backup Drive – the easiest way to keep the valuable information on your computer safe.

Clickfree is an easy-to-use computer backup system that automatically searches for and

backs up content stored on your computer. No hardware configuration or software installation is required. The backup procedure begins once the C2N Home Backup Drive has been attached to your computer.

Caution: Please remember that a backup is meant to be a second copy of your computer

data, not the only copy of your data. Having two copies (redundancy) is what keeps your important data safe. Please use your Clickfree C2N Home Backup Drive to keep a safe copy of your data.

MAIN FEATURES

Clickfree backup technology

• Does not require any software installation or setup

• Automatically searches for and backs up the important data from your computer

– hundreds of types of data used by many thousands of computer programs

• For most users the automatic search finds and backs up everything that matters

Customizable backup options

• Includes options for custom file types and full folder backup

• Still runs as Clickfree, even after customizing settings

• Remembers your customized settings for each computer you use it with

Multi-PC backup

• Holds information about all of the backups you make while using it. It can hold

the information for any number of computers

Note: You need separate recordable media for each computer – each CD or DVD can

be used for only one backup.

Easy restore to same or other computer

• Backed-up content can quickly and easily be restored

• You don’t need the C2N Home Backup Drive to restore content – if necessary, a

restore can be done using only the recordable media containing the backed-up files. However, unless the C2N Home Backup Drive is not available, you should always use it for a restore.

• You can just as easily ‘restore’ content to a different computer as to the original

one

Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (DVD)

• This makes Clickfree a great way to move your content from your old computer

to your new one

How it backs up

• The first time you use a Clickfree C2N Home Backup Drive to back up your

computer to CD/DVD it searches for, finds, backs up and organizes all of your important content

• Each subsequent time you connect Clickfree to your computer, you can choose

to just do an update:

• Any new files since your last backup are added to the backup

• Any files that were changed since your last backup are updated on the

backup

• Any files that were deleted from your computer since the last backup, are

ignored

Photo Viewer

• Conveniently view backed-up photos in thumbnail and expanded view

Backup disks

Generally, throughout this guide, the recordable media (CDs and DVDs) used to back up your content are referred to as backup disks.

History

Important: Although the C2N Home Backup Drive backs up all of your content to backup

disks, and all of your content can be restored using the backup disks alone (that

is, without using the C2N Home Backup Drive), if possible you should always perform restores and transfers with the C2N Home Backup Drive plugged in. This is because backup history is stored on the C2N Home Backup Drive.

This includes information about which disk holds which files, and, in particular, which disk has the most up-to-date version of a file that has been backed up more than once.

Without the C2N Home Backup Drive, to restore your files you will likely need to run restore from multiple backups to be sure that you can restore all of your files in their most current versions.

Clickfree C2N Home Backup Drive User Guide Basics (DVD)

Basics (DVD)

HOW DOES CLICKFREE WORK?

All you need to do to keep your projects, photos, videos, music etc. safe is to plug the C2N Home Backup Drive in to your computer, start the DVD backup (see “How do I start using my Clickfree C2N Home Backup Drive (DVD)?” on page 85”), supply recordable media when prompted, and let it work!

No need to install software or to configure anything.

You can back up as many computers as you like with the Clickfree C2N Home Backup Drive. The same thing happens each time you plug it into a new computer. And information about each of your backed-up computers is kept separate on the C2N Home Backup Drive.

When Clickfree has finished backing up each computer, just unplug the C2N Home Backup Drive and store it and the backup disks in a safe place. We recommend that you do not leave the Clickfree C2N Home Backup Drive plugged into your computer: your content is safer if the C2N Home Backup Drive and your backup disks are kept separately from the computers you have backed up.

If your data is lost for any reason (hard disk crash, laptop lost or stolen, content accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your backup disks, waiting to be restored when you have a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a new one.

Sometimes, for a variety of reasons, the program may not run by itself – it may need a little help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on page 89.

Clickfree C2N Home Backup Drive User Guide Basics (DVD)

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

At Clickfree we want to protect our customers from losing things that are irreplaceable. That’s why Clickfree finds and backs up all of the content from wherever it is on your computer.

When it runs automatically, Clickfree searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financial data, email, and so much more - over 400 types of files. To see a list of the categories of content that Clickfree backs up automatically, see “What content categories does Clickfree back up?” on page 83. Most likely, this means that it will back up everything that matters to you right out of the box without you having to do anything but plug it in.

Unless you explicitly ask it to do so, Clickfree does not back up the programs or the operating system. This means that your backup won’t need nearly as much space as the size of your computer’s hard drive since your content may only take up a small portion of your hard drive’s capacity, and we only look for the content.

D

OES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?

The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use Clickfree after that, you can choose to back up only the new or changed content, so it will be much quicker.

W

HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?

Clickfree backs up content in these categories:

• Photos – including common graphic formats such as JPEG and RAW

• Music – including CD audio, MP3, MIDI

• Emails – including Thunderbird, Eudora, and those from Microsoft Office

• Text Documents – usually from word-processing programs such as Microsoft

Word, Open Office, and WordPerfect

• Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123

• Presentations – for example, Microsoft Powerpoint and Corel Show

• Artwork and Drawings – such as Corel Draw, Visio and Paintshop images

• Video – for example, AVI, MPEG, Shockwave Flash

• Favorite Websites – internet shortcuts and address books

• Other – including zip and RAR files, XML, and comma-separated values files

• Financial – such as those from QuickBooks and tax programs

Want to know more? You can look at the details by following the steps in “How do I change how Clickfree does backups?” on page 90 without making any changes.

Clickfree C2N Home Backup Drive User Guide Basics (DVD)

WHAT DO I NEED BEFORE I START?

All you need to start your backup is the Clickfree C2N Home Backup Drive and blank backup disks. Before you start your first Restore, you should read through the “Restoring My Content (DVD)” chapter of this manual.

For Clickfree to work, your computer needs to be running one of these operating systems:

• Microsoft Windows 7 (any editions)

• Microsoft Windows Vista (any editions)

• Microsoft Windows XP (any editions)

• Mac OSX 10.5 or higher running on an Intel processor

In addition you need:

• One free USB port on your computer

• At least 100 MB of free disk space on your computer

• A DVD or CD writer

• Recordable media – CDs or DVDs

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Backing up my content (DVD)

HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE (DVD)?

♦ To start using your Clickfree C2N Home Backup Drive for DVD backup:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Note: You can only do this if the Backup Status is “Ready”, not if any of the connected

computers is currently backing up.

The Manage Settings and PCs screen is displayed:

Options.

3. Click the

DVD Backup tab, then click Launch DVD Backup.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

4. The Clickfree DVD backup program starts up.

A

Welcome screen appears and shows the number of seconds left before the backup

starts automatically:

Note: The View / Restore button does not appear until you have backed up content

using your C2N Home Backup Drive.

Zero effort backup – really!

Unless you stop the countdown by clicking a button, at the end of the countdown period

Clickfree starts the backup.

• If you want to let Clickfree decide what needs to be backed up from where, then

you’re done: just relax and let Clickfree work.

All you need to do is to put recordable media in your CD/DVD writer when prompted.

Without any effort on your part, Clickfree is safeguarding your valuable content!

For details, see “What gets backed up?” on page 83.

• If you want to make changes to how backup is done, click

Options and see “How

do I change how Clickfree does backups?” on page 90

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Clickfree displays some screens to show progress:

• Click

OK.

• Choose whether you are backing up onto CD or DVD.

Clickfree tells you how many disks are needed.

If you previously backed up this computer, you can choose whether to backup only files that are new or have changed since the last backup.

• Click

I’m Ready-Start Backup.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Clickfree prompts you when to put recordable media in your CD/DVD writer:

and starts the backup:

Clickfree tells you when the backup is complete:

• Click

OK.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

The

Backup Summary screen shows you how many files in each category were

backed up this time ( column). The

Space Used column shows the amount of space that files from all

New column) and from all backups, including this one (Total

backups take up on their respective backup disks.

When you see the

Backup Summary screen, simply unplug the Clickfree C2N

Home Backup Drive, eject and label the backup disk(s), and store them in a safe place.

Note: Clickfree tells you to label the disk with a number and date.

If you have more than one computer to back up, you should also write the computer’s name (seen on the Backup Summary screen) on the disk. In addition, since Clickfree identifies backups by number, date, and time, you should also write the time of backup if it is possible that you may make more than one backup in a day.

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

If you see a message telling you that ”Clickfree™ Backup cannot start because you do not have the required permissions. Please re-login to this computer as the Administrator.”:

1. Log out.

2. Unplug the Clickfree C2N Home Backup Drive.

3. Log in again as Administrator.

4. Plug the Clickfree C2N Home Backup Drive in again.

The backup then starts automatically.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

You can change:

• The categories of content Clickfree backs up

• The file types/extensions that Clickfree searches for – see “How do I choose

individual file types for backup?” on page 129.

• Where Clickfree looks for this content.

You can also tell Clickfree to back up all of the files in a folder, regardless of what category or file type they are.

Note: Changes you make to how Clickfree does backups are “sticky”: they are stored

and applied again to later backups on this computer, unless you modify them or apply factory settings – see “What are ‘factory settings’ and how do I use them?” on page 123.

What do the Cancel, Next, and Back buttons do?

As you go from one step to the next to back up content, the screens you see usually have buttons for

Cancel, Next >, and Back>.

Cancel abandons the changes you have made and returns you to the Manage Settings and PCs

Next > accepts the decisions you have made so far, then moves on to the next step and

screen.

the next decision.

Back > sends you back to the previous step so that you can change a decision you

already made. Until you click

Start or Cancel there is no limit to how often you can go

back and make changes.

♦ To review or change what gets backed up:

1. Follow the procedure “How do I start using my Clickfree C2N Home Backup Drive

(DVD)?” on page 85.

2. Before the countdown reaches zero, click

Options.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

The Manage Settings and PCs screen is displayed:

3. Now click

Change Backup Settings.

C

HOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED

4. All of the categories are selected by default. Choose the categories of content to be

backed up, for example, Text Documents, Photos, and Videos.

• To include a category, for example, Photos, in the backup, make sure that the box

to the left of the category name is checked

. If it isn’t, click the box to

check it. You can add and remove the checkmark by clicking in the box.

• To exclude a category, for example, Music, from the backup, make sure that the

box to the left of the category name is unchecked

. If it is checked,

click the box to uncheck it.

Note: You can make a finer selection by choosing file types within each category. For

details, see “How do I choose individual file types for backup?” on page 129 in the “Advanced Topics (DVD)” chapter.

5. When you are finished choosing content categories, click Next >.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Note: You must choose at least one file type or category – you cannot leave all file

types and categories unchecked.

HOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

C

6. Choose where you want Clickfree to search for the categories you chose earlier –

Clickfree can either:

• look through your entire computer (the default setting)

or

• look only in certain folders

♦ To look through the entire computer:

• Choose Search the entire computer .

Clickfree can optionally skip temporary folders and/or folders that Windows uses

for its own files:

• Check or uncheck

Skip TEMP directories to skip or not skip temporary

folders.

• Check or uncheck

Skip Windows System folders to skip or not skip

folders that Windows uses for its own files.

♦ To look only in certain folders:

• Choose Search selected folders only then select folders

My Documents. and My Computer.

from

• To search the entire

My Documents folder, make sure that the checkbox is

checked

• To see details of a folder under

the checkbox. This expands contains, and changes the + to a -. Click the – when you want to collapse the folder again.

.

My Documents, click the + to the left of

My Documents to show the folders that it

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Each folder with a

+ beside it can also be expanded.

• You can now choose the individual folders you want to be searched by

adding and removing checkmarks in the checkboxes. For example, to search only the folder with the Help and Manual projects, uncheck the

Documents checkbox, then check only My HelpAndManual Projects:

• Do the same for

Note: You must choose a location – you cannot leave all locations unchecked.

My Computer.

7. When you have made your choices, click Next >.

My

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL

8. Choose complete folders to be backed up in addition to categories and locations.

The folders you choose here are completely copied -, all of their files are backed up regardless of file type. Complete folders are backed up in addition to the file types in the locations you already chose.

• To add the entire

checkbox is checked

• To see details of a folder under

My Documents folder to the backup, make sure that the

.

My Documents, click the + to the left of the

checkbox. This expands My Documents to show the folders that it contains, and changes the + to a -. Click the

– when you want to collapse the folder again.

Each folder with a

+ beside it can also be expanded.

• You can now choose the individual folders you want to include in the backup by

adding and removing checkmarks in the checkboxes. For example, within My Documents if you want to include only the folder with the photos of your hike, uncheck the My Documents checkbox, then check only

HikePhotos:

• Do the same for My Computer.

9. When you have made your choices, click

Next >.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

10. Click

Done then Close to continue with the countdown. You can click Start at this

time to go to the backup right away without waiting for the rest of the countdown.

Clickfree searches for content to back up

Before actually backing up any content, Clickfree searches the locations you chose for your chosen categories of content:

11. Click

OK.

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Clickfree backs up your content

12. Choose whether you are backing up onto CD or DVD.

Clickfree tells you how many disks are needed.

If you previously backed up this computer, you can choose whether to backup only files that are new or have changed since the last backup.

13. Click

I’m Ready-Start Backup.

Clickfree prompts you when to put recordable media in your CD/DVD writer:

Clickfree then backs up the content and complete folders you chose to your backup

disks:

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

14. Click

OK.

At the end of the backup, a

The

Backup Summary screen shows you how many files in each category were

backed up this time ( column). The

Space Used column shows the amount of space that files from all

New column) and from all backups, including this one (Total

Backup Summary screen is displayed:

backups take up on their respective backup disks.

When you see the

Backup Summary screen, simply unplug the Clickfree C2N

Clickfree C2N Home Backup Drive User Guide Backing up my content (DVD)

Home Backup Drive, eject and label the backup disk(s), and store them in a safe place.

Note: Clickfree tells you to label the disk with a number and date.

If you have more than one computer to back up, you should also write the computer’s name (seen on the Backup Summary screen) on the disk. In addition, since Clickfree identifies backups by number, date, and time, you should also write the time of backup if it is possible that you may make more than one backup in a day.

Clickfree C2N Home Backup Drive User Guide Restoring My Content (DVD)

Restoring My Content (DVD)

WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING,

OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER?

All computer hard drives fail eventually, sometimes without warning. Occasionally, computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost or stolen. Sometimes, also, you may delete content by mistake. When these things happen, other computer users may lose valuable, sometimes irreplaceable, data.

But if you lose content you’ll be really happy that you bought and used Clickfree. Your backed-up content is safe on your Clickfree backup, and can be restored when you have a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a new one. For details, see “How do I restore from multiple computers? And how can I undo a restore?” on page 109.

WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY

CONTENT

?

Before you can restore your content, your computer needs to be working – at the very least it needs to be able to start up and display the desktop.

You need the CDs or DVDs that were used to back up your computer. In addition you should have the C2N Home Backup Drive you used to back up your content. You can restore files without the C2N Home Backup Drive, but it is more difficult to restore all of your files without the C2N Home Backup Drive. See “How do I restore my files using only the backup disks?” on page 123.

Of course, you can ‘restore’ your content to any computer that meets the system requirements (see “What do I need before I start?” on page 84), not just to the computer whose content you backed up.

The easiest way to copy content between computers is to have your backup disks handy and plug the C2N Home Backup Drive in to your new computer. When the Clickfree application launches, just click the screen and follow the procedure to restore content in “How do I let Clickfree restore decide what to restore and where?” on page 100.

Restore button at the bottom of the countdown

Clickfree C2N Home Backup Drive User Guide Restoring My Content (DVD)

HOW DO I GET MY CONTENT BACK?

To get your content back you don’t need to do much more than you did to back the content up – it just takes a couple of clicks, and the insertion of backup disks when asked.

As with Clickfree backup, you can either make some choices – whether to restore all, or just selected content, and where the content is restored to – or you can allow Clickfree to make the choices for you.

Note: At the start of a restore, Clickfree asks you to insert a backup disk with a

particular number and date. In addition, as the restore proceeds, if you have backed up the computer more than once, Clickfree may ask you to insert one or more other backup disks with a particular numbers and dates.

WHAT GETS RESTORED, AND TO WHERE?

When Clickfree restore runs without you changing any options, it restores all of the content that was backed up, and puts it in the same folders on your computer that it was backed up from. This is the best choice if you have a new computer, or if you have repaired your old computer and all of the content was erased.

On the other hand, if you have files on the computer, the restored files replace files of the same name in the same location, but only after asking your permission.

If you prefer, you can easily tell Clickfree restore to restore your files to a place on your computer’s hard drive where they will not replace the files you already have.

For details, see:

• “How do I let Clickfree restore decide what to restore and where?” on page 100

• “How do I change how Clickfree restores content?” on page 105.

HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?

You can allow Clickfree to make the decisions about what to restore and to where, but you need to confirm what Clickfree plans to do.

♦ To let Clickfree decide what to restore and to where:

1. Double-click the icon on the desktop to open the BackupLink Status screen (or click

once on the icon in the system tray).

2. In the BackupLink status screen, click

Options.

Clickfree C2N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using the Clickfree C2N Home Backup Drive

DEFINITIONS

Administrator

Back up and Restore

Content

File

Introducing Clickfree C2N Home Backup Drive (HD)

MAIN FEATURES

Clickfree backup technology

Customizable backup options

Multi-PC backup

Easy restore to same or other computer

How it backs up

Photo Viewer

Import music

Non-Admin users

Basics (HD)

HOW DOES CLICKFREE WORK?

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

WHAT DO I NEED BEFORE I START?

Backing Up My Content (HD)

HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE?

USING THE BACKUPLINK UTILITY

Turning off the Notifications

Troubleshooting:

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

WHAT IF THE VISTA AUTOPLAY SCREEN APPEARS?

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

What do the Cancel, Next, and Back buttons do?

CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

Clickfree searches for content to back up

Clickfree backs up your content

WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE C2N HOME BACKUP DRIVE?

Restoring My Content (HD)

WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?

HOW DO I GET MY CONTENT BACK?

HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?

HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?

RESTORING CONTENT

CHOOSING THE COMPUTER TO RESTORE FROM

CHOOSING WHERE TO RESTORE CONTENT TO

HOW DO I RESTORE FILES FROM MULTIPLE COMPUTERS?

RESTORE COMPLETED WITH EXCEPTIONS

HOW DO I FIND FILES THAT WERE RESTORED

Browsing, Searching & Viewing My Files (HD)

HOW DO I VIEW AND USE PHOTOS?

HOW DO I BROWSE MY BACKED-UP FILES?

HOW DO I SEARCH FOR MY BACKED-UP FILES?

WHAT CA N I DO WIT H FILES FROM BROWSE, SEARCH AND VIEW PHOTOS

Advanced Topics (HD)

NON-ADMINISTRATOR USERS

HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER?

HOW DO I UNDO A RESTORE?

WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?

Administrator

WHAT IF I HAVE MORE THAN ONE COMPUTER?

CLICKFREE TOOLS

HOW DO I USE PASSWORD PROTECTION?

Do my files need password protection?

How do I choose a password?

How do I enable password protection?

How does setting a ‘hint’ help me?

Can I change my password?

How do I disable password protection?

What if I forget my password?

Master Reset is used to remove all backed-up content from all computers that have been

SCHEDULING AUTOMATIC BACKUPS

HOW DO I ADD/REMOVE/EDIT FILETYPES

HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?

CAN I EXCLUDE A FILE FROM BACKUP?

HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?

HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?

Introducing Clickfree C2N Home Backup Drive (DVD)

MAIN FEATURES