Clickfree backs up content 10
Does Clickfree back up all of my content every time? 11
What content categories does Clickfree back up? 11
HAT DO I NEED BEFORE I START? 11
W
BACKING UP MY CONTENT (HD) 12
OW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE (HD)? 12
H
Z
ERO EFFORT BACKUP – REALLY! 13
OW DO I CHANGE HOW CLICKFREE DOES BACKUPS? 15
H
Choosing what to back up 16
Backing up all of the files in selected folders 16
Choosing categories of content to be backed up 17
Choosing folders to search for content 17
W
HAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE? 19
RESTORING MY CONTENT (HD) 20
W
HAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY
CONTENT TO A NEW COMPUTER
W
HAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT? 20
? 20
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
HOW DO I GET MY CONTENT BACK? 20
What gets restored, and to where? 21
OW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 21
H
OW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 25
H
Restoring content 25
Choosing categories of content to be restored 25
Choosing where to restore content to 26
BROWSING & SEARCHING FOR MY FILES (HD) 29
Starting from the Welcome window 29
From the Backup Summary window 29
ADVANCED TOPICS (HD) 31
OW DO I START A DVD BACKUP OR RESTORE? 31
H
H
OW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER? 32
W
HAT IF I HAVE MORE THAN ONE COMPUTER? 35
How is backup different when I have more than one computer? 35
W
HAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE? 35
How do I make multiple backups? 35
C
LICKFREE TOOLS35
How do I use password protection? 36
Manage Backups 40
Master reset 41
Updating Clickfree software 41
H
OW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE? 42
HAT DO I DO IF CLICKFREE DOESN’T START AUTOMATICALLY? 44
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
BASICS (DVD) 47
OW DOES CLICKFREE WORK? 47
H
W
HAT GETS BACKED UP? 47
Clickfree backs up content 47
Does Clickfree back up all of my content every time? 48
What content categories does Clickfree back up? 48
HAT DO I NEED BEFORE I START? 48
W
BACKING UP MY CONTENT (DVD) 49
OW DO I START USING MY CLICKFREE C2PORTABLE BACKUP DRIVE (DVD)? 49
H
ERO EFFORT BACKUP – REALLY! 49
Z
H
OW DO I CHANGE HOW CLICKFREE DOES BACKUPS? 52
Choosing what to back up 53
Backing up all of the files in selected folders 53
Choosing categories of content to be backed up 54
Choosing folders to search for content 54
RESTORING MY CONTENT (DVD) 58
HAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY
W
CONTENT TO A NEW COMPUTER
W
HAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY CONTENT? 58
H
OW DO I GET MY CONTENT BACK? 58
What gets restored, and to where? 59
H
OW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 59
? 58
OW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 63
H
Restoring content 63
Choosing categories of content to be restored 63
Choosing where to restore content to 64
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
BROWSING & SEARCHING FOR MY FILES (DVD) 67
Starting from the Welcome window 67
From the Backup Summary window 67
ADVANCED TOPICS (DVD) 69
HAT IF I HAVE MORE THAN ONE COMPUTER? 69
W
How is backup different when I have more than one computer? 69
H
OW DO I RESTORE MY FILES USING ONLY THE BACKUP DISKS? 69
HAT DO I DO IF CLICKFREE DOESN’T START AUTOMATICALLY? 75
W
LEGAL STUFF 76
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
Using the Clickfree Portable Backup Drive
The Clickfree Portable Backup Drive has dual personalities. You can:
• use the built-in hard drive for backups, or
• use CDs/DVDs for backups.
As a result, this document has two divisions, one for using the built-in hard drive for
backups (starting with “Introducing Clickfree Portable Backup Drive (HD)” on page 8) and
the other for using CDs/DVDs for backups (starting with “Introducing Clickfree C2
Portable Backup Drive (DVD)” on page 45).
Each chapter title has either “(HD)” or “(DVD)” at the end so you can easily tell which
division you are in.
TA RTING A DVD BACKUP
S
DVD backup is started from an HD backup screen. See “How do I start a DVD backup or
restore?” on page 31 in the Advanced topics (HD) chapter.
P
ACKAGE CONTENTS
Your Clickfree backup package contains:
• one Clickfree Portable Backup Drive
• one USB cable to attach the Portable Backup Drive to your computer
• one quick start guide
Note: Because of software updates, what appears on your screen may look slightly
different from what appears in this document.
DEFINITIONS
Just to make sure that the user guide is clear, we’re going to define a couple of terms that
are used throughout the guide.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after
the data is lost or destroyed. Backups are used to restore data after loss of or damage to
your computer’s hard drive, and to restore files that have been accidentally deleted or
corrupted.
Making a backup of your content only copies it from your computer to your Portable
Backup Drive /CDs/DVDs, and does not delete it from the computer’s hard drive.
Restoring your content from a backup only copies it from your Portable Backup Drive
/CDs/DVDs to your computer, and does not delete it from the these media.
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
Important: Clickfree never erases or replaces content on your computer’s hard drive, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your Portable Backup Drive /CDs/DVDs is left untouched
and is never erased.
The only exception to this is if you previously used your Portable Backup Drive with a nonMac computer and saved files on it outside of Clickfree backups. Because you will need to
reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be
sure to copy valuable content before reformatting.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your Portable Backup Drive. Clickfree never erases or replaces
content on your CDs or DVDs.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Content
Normally you don’t use Clickfree to back up your programs or operating system
(Windows), only the data that you have created or copied to your computer – music,
photos, letters, emails, tax information etc. In this guide we refer to this data as content.
File
Information used by your computer and stored in a specific place on your hard drive. A file
may be content, a program or part of a program, or information a program uses in some
way.
Sometimes the relationship between content and file is clear: a photo or a letter is usually a
single file. On the other hand, a single email message may be just a part of a large file that
contains many messages, and related information such as email addresses, calendar events
etc. However, you don’t need to be concerned about this because Clickfree takes care of all
the details for you.
Thank you for buying the Clickfree Portable Backup Drive – the easiest way to keep the
valuable information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the Portable Backup Drive has
been attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your Clickfree Portable Backup Drive
to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
• Automatically starts when connected to your computer
• Does not require any software installation or setup
• For most users automatically backs up everything that matters
Customizable backup options
• Includes options for custom file types and full folder backup
• Still runs as Clickfree, even after customizing settings
• Remembers your customized settings for each user you use it with
Multi-computer backup
• Can hold the backups for as many users as you like, depending only on the
available space on the Portable Backup Drive
Easy restore to same or other computer
• Backed-up content can quickly and easily be restored
• You can just as easily ‘restore’ content to a different computer as to the original one
• This makes Clickfree a great way to move your content from your old computer to
your new one
How it backs up
• The first time you connect a Clickfree Portable Backup Drive to your computer it
searches for, finds, backs up and organizes all of your important content
• Each subsequent time you connect Clickfree to your computer, it just does an
update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup, are
Note: The only exception to this is if you previously used your Portable Backup Drive with a non-
Mac computer and saved files on it outside of Clickfree backups. Because you will need to
reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be
sure to copy valuable content before reformatting.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your Portable Backup Drive.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Import music
• Easily import music from your iPod to your computer, and to iTunes
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree
in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the Clickfree Portable Backup Drive.
The same thing happens each time you plug it into a new computer. And each of your
backed-up computers is kept separate on your Portable Backup Drive.
When Clickfree has finished backing up each computer, just unplug the Portable Backup
Drive and store in a safe place.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What do I do if Clickfree doesn’t start automatically?” on
page 44.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree backs up everything in your Home folder – this is
where you normally put all of the content that you create or place in your computer. This
includes photos, music, video, office documents, financial data, email, etc Most likely, this
means that it will back up everything that matters to you right out of the box without you
having to do anything but plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up the applications or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard disk since your content may only take up a small portion of
your hard disk’s capacity, and we only back up the content.
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up the entire Home folder,
which might take some time – it just depends on how much content you have. Each time
you use Clickfree after that, it only backs up the new or changed content, so it will be much
quicker.
HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
W
If you choose to back up by content category (rather than backing up your entire Home
folder), Clickfree backs up content in these categories:
• Office Documents – usually from word-processing programs such as AbiWord,
Microsoft Word, NeoOffice, iWork, Adobe files
• Music – including CAF, CD audio, MP3, MIDI
• Videos – for example, AVI, MPEG, Shockwave Flash
• Photos – including common graphic formats such as JPEG, TIFF, and RAW
• Emails and Messages – including Apple Mail, Entourage, Thunderbird
• Favorite Websites – internet shortcuts and address books
• Other – including Stuffit and hqx files, XML, and comma-separated values files
Want to know more? You can look at the details by following the steps in “How do I
change how Clickfree does backups?” on page 15 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree Portable Backup Drive and the included
USB cable. Before you start your first Restore, you should read through the “Restoring my
content (HD)” chapter of this manual.
• For Clickfree to work, your computer needs to be running Mac OSX 10.5 Leopard
on an Intel processor
In addition you need:
• One free USB port on your computer
• At least 100 MB of free space on your computer
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
Backing up my content (HD)
HOW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE (HD)?
To start using your Clickfree Portable Backup Drive:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Attach the Clickfree Portable Backup Drive to your computer by connecting one end of
the USB cable to the drive and the other end to a USB port on your computer.
USB ports usually looks like this: .
Please try to connect to a USB port on the computer itself: using a USB hub may not
provide enough power.
Wait for the Clickfree window to appear. You may have to wait up to a full minute for
your computer to recognize the Clickfree Portable Backup Drive.
If your Portable Backup Drive is password protected, you are prompted to enter the
password to access the drive for backup or restore.
• If you do not remember your password, click Show Hint
and use the hint to help you enter your password.
• If you still do not remember your password, see “What if I forget my password?: on
page 39.
After you enter the password, Clickfree loads.
4. The first time
window appears on the desktop.
you connect your Clickfree Backup Drive, the Start Clickfree Backup
a. Double-click the icon to start the backup. Every time after the first time the
backup starts by itself.
You then see a dialog that allows you to choose to make the Backup Drive work
with the Mac by formatting it as HFS.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
b. Click .
c. Click Yes.
Clickfree then reformats the Backup Drive.
When the Clickfree backup starts to run, a
number of seconds left before the backup starts automatically:
Note: After you have backed up content on your Portable Backup Drive,
Restore/Transfer buttons appear.
ZERO EFFORT BACKUP – REALLY!
Welcome window appears and shows the
View Files and
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
• If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 10.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
• If you want to make changes to how backup is done, click
I change how Clickfree does backups” on page 15
Clickfree displays some windows to show progress:
Options and see “How do
The
Backup Summary window shows you how many files in each category were
backed up this time (
Total column). The Space Used column shows the amount of space that files
one (
New column) and from all backups for this user, including this
from all backups take up on the Portable Backup Drive.
When you see the
Backup Summary window, you can browse your backed up files
in a Finder window (see “Browsing & searching for my files (HD)” on page 29, or
simply unplug the Clickfree Portable Backup Drive and store it in a safe place.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can decide whether Clickfree backs up complete folders, or backs up content by
category (for example, Office Documents). The default is to back up your complete Home
folder.
If you choose to back up content by category, you can choose:
• The categories of content Clickfree backs up
• Where Clickfree looks for this content
Note: Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups for this user unless you modify them.
To review or change what gets backed up:
1.Follow steps 1 to 3 of the procedure “How do I start using my Clickfree Portable
Backup Drive (HD)?” on page 12.
2. Before the countdown reaches zero, click
Choose what to backup window is displayed:
The
Options.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
CHOOSING WHAT TO BACK UP
3. You can either back up all of the files in selected folders (for example, your Home
folder), or you can choose the categories of content to back up (for example, Office
Documents, Photos, and Videos), and the folders to search for these categories.
• To back up all of the files in selected folders, make sure that the radio button to the
left of
• To choose categories and folders to search, make sure that the radio button to the
left of
and go to step 6.
BACKING UP ALL OF THE FILES IN SELECTED FOLDERS
Your home folder is selected by default.
4. Choose which folders you want Clickfree to back up completely. You can add and
remove folders.
Click the Advanced button near the top right of the Clickfree window, then:
(Recommended) Select this option to backup all files for… is selected
. If it isn’t, select it, and go to step 4.
Backup by categories is selected . If it isn’t, select it,
• To add a folder:
a. Click
b. Navigate to the folder to be added
c. Click Open
• To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
5. When you are finished choosing folders, click OK twice, and go to step 9.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP
All of the categories are selected by default.
6. Choose the categories of content to be backed up, for example, Office Documents,
Photos, and Videos.
• To include a category, for example, Photos, in the backup, make sure that the box to
the left of the category name is checked. If it isn’t, click the box to check it.
You can add and remove the checkmark by clicking in the box.
• To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked . If it is checked, click the box
to uncheck it.
Note: You must choose at least one category.
CHOOSING FOLDERS TO SEARCH FOR CONTENT
Your home folder is selected by default.
7. Choose where you want Clickfree to search for the categories you chose earlier. You
can add and remove folders
Click the Advanced button near the bottom right of the Clickfree window, then:
• To add a folder:
a. Click
b. Navigate to the folder to be added
c. Click Open
• To remove a folder:
d. Select the folder to be removed
e. Click
Note: You must choose at least one folder.
8. When you are finished choosing folders, click OK twice, and continue with step 9.
9. When you have made your choices, click
Start to begin the backup.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
Clickfree searches for content to back up
Before actually backing up any content, Clickfree adds up the sizes of the files in the
complete folders you chose, or searches the folders you chose for your chosen categories of
content and adds up the sizes of all of the content it finds.
See “What if there is not enough space on my Clickfree Portable Backup Drive?” on page
19.
Clickfree backs up your content
If there is enough space on your Portable Backup Drive, Clickfree then backs up the
content you chose to your Portable Backup Drive:
At the end of the backup, a
Backup Summary window is displayed:
Backup Summary window shows you how many files in each category were backed
The
up this time (
column). The
New column), and from all backups including this one, for this user (Total
Space Used column shows the amount of space that files from all backups for
this user take up on the Portable Backup Drive.
When you see the
Backup Summary window, you can browse your backed up files in a
Finder window (see “Browsing & searching for my files (HD)” on page 29), or simply
unplug the Clickfree Portable Backup Drive and store it in a safe place.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on the Portable Backup Drive. If there is not
enough free space for your content, Clickfree prompts you to go to the backup options
window and adjust your settings:
For example, you might want to reduce the number of file categories being backed up. See
“How do I change how Clickfree does backups” on page 15 for details.
As an alternative, if you have backups from an old computer or user that you don’t need to
keep any more, you could remove the old computer or user. For details, see “Manage
Backups” on page 45.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
Restoring my content (HD)
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO
TRANSFER MY CONTENT TO A NEW COMPUTER
All computer hard disks fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard disk. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 11), not just to the computer
whose content you backed up.
The easiest way to copy backed-up content to another computer is to plug the Clickfree
Portable Backup Drive in to the other computer. When the Clickfree application launches,
just click the
Restore button at the bottom of the countdown window.
HOW DO I GET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with Clickfree backup, you can either make some choices – whether to restore all, or
just selected content, and where the content is restored to – or you can allow Clickfree to
make the choices for you.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
WHAT GETS RESTORED, AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the
folder.
If you prefer, you can easily tell Clickfree to restore your files to any place on your
computer’s hard disk that is convenient for you.
For details, see:
• “How do I let Clickfree restore decide what to restore and where?” on page 21
• “How do I change how Clickfree restores content?” on page 25
Restored Files folder under your Home
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
To let Clickfree decide what to restore and to where:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Portable Backup Drive to your computer by connecting one end
of the USB cable to the drive and the other end to a USB port on your computer.
Please try to connect to a USB port on the computer itself, as using a USB hub may not
provide enough power
Clickfree starts up just as it did when you used it to back up your content.
If prompted, enter the password for your Portable Backup Drive.
4. Wait for the Clickfree window to appear – this may take up to 60 seconds.
The Clickfree
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
Welcome window appears with the countdown, just as it did when you
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
Because you have backed-up content on your Portable Backup Drive, the countdown
window now shows buttons at the bottom to allow you to
View Files and Restore files.
5. Before the countdown gets to zero, click
Restore/Transfer. The What to restore
window appears.
Note that all of the categories that have backed-up content are checked off in the
Categories column.
6. Before you click
look at the user name in the
Next to restore all of your content, or select categories to be restored,
Please select the User you would like to restore box.
If your Portable Backup Drive contains backups created for your user name, the
select the User you would like to restore
box by default contains your user name, and,
unless you change it, the content to be restored will come from your user account.
Please
7. Click the arrow at the right of the
Restore From box:
The list that appears contains the names of all of the users whose files have been backed
up on your Portable Backup Drive.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
8. Select the name of the user whose content you want to restore.
Note: To restore content from more than one user simply repeat the restore process
choosing a different user each time.
9. Since you are letting Clickfree restore all of your content, simply click Next.
10. Since you are letting Clickfree restore files to the default folder, simply click
Restore
.
Start
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
11. Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the one
from the backup:
12. You can choose to:
• Keep both copies of this one file – click
Keep Both. Clickfree renames the backed-
up file by adding ‘ copy’ to the end of the file name, then restores the renamed file.
• Keep both copies of all same-name files – check
click
Keep Both. Clickfree, without asking you, renames the remaining backed-up
Do this for all duplicate files and
files by adding ‘copy’ to the ends of the file names, then restores the renamed files.
• Not replace this one file – click
• Not replace any same-name files – check
Skip. Clickfree skips all remaining same-name files without asking you.
• Replace just this file – click
• Replace all same-name files – check
Skip
Do this for all duplicate files and click
Replace
Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date/time modified, it is likely safe to
skip.
13. When all of your content has been restored, Clickfree tells you that it is done.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
14. To open a Finder window at the restore folder, click the button below Your files have
been restored to
.
15. To finish, simply unplug the Clickfree Portable Backup Drive and store it in a safe
place.
Note: Your content has not been deleted from your Clickfree backup: it is still safe on the
Portable Backup Drive.
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
By making choices at several steps in the restore process you can affect which content is
restored and where it is restored to.
R
ESTORING CONTENT
To change how Clickfree restores content:
1. Follow steps 1 to 8 of the previous section “How do I let Clickfree restore decide what
to restore and where?” on page 21.
2. What you do next depends on whether you want to restore all or only some of your
files.
• If you want to restore only some of your files, continue with step 3.
• If you want to restore all of your files (the default), go to step 5.
HOOSING CATEGORIES OF CONTENT TO BE RESTORED
C
3. Note that all of the categories that contain files have checkboxes that you can check or
uncheck in the
Categories column. By default, all of them are checked.
For each category whose content you want to restore, ensure that the checkbox is
checked.
4. Click
Continue.
You can also choose to restore individual files within each category. For details see
“How do I choose individual files for restore” on page 42 in the “Advanced topics”
chapter.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
CHOOSING WHERE TO RESTORE CONTENT TO
5. What you do next depends on whether you want to restore your content to the default
folder or to somewhere else.
• If you want to restore your content to the default folder, click
step 8.
• If you want to restore your files to another folder, click
continue with step 6.
6. Navigate to your chosen destination and click
Open.
Continue and go to
Change Location, and
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
7. Click Continue.
8. Assuming that there is enough space on your hard disk, the restore starts.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup:
9. You can choose to:
• Keep both copies of this one file – click
up file by adding ‘ copy’ to the end of the file name, then restores the renamed file.
• Keep both copies of all same-name files – check
click
Keep Both. Clickfree, without asking you, renames the remaining backed-up
files by adding ‘ copy’ to the ends of the file names, then restores the renamed files.
• Not replace this one file – click
Skip
• Not replace any same-name files – check
Skip. Clickfree skips all remaining same-name files without asking you.
• Replace just this file – click
• Replace all same-name files – check
Replace
Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
Keep Both. Clickfree renames the backed-
Do this for all duplicate files and
Do this for all duplicate files and click
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
If two files have the same size (KB) and same date/time modified, it is likely to be
safe to skip.
When all of your content has been restored, Clickfree tells you that it is done.
10. To open a Finder window at the restore folder, click the button below
been restored to
.
Your files have
11. To finish, simply unplug the Clickfree Portable Backup Drive and store it in a safe
place.
Note: Your content has not been deleted from your Clickfree backup: it is still safe on the
Portable Backup Drive.
My program cannot find the restored files – what should I do?
Note: Some programs, especially those like Apple Mail in which you do not open files
from a file open dialog, expect to find their files in a particular folder. If you restore
files to a folder other than the original folder, your program may not be able to find
them.
If your program displays an error message telling you that it cannot find its files, or if the
program starts up but your data is missing, you will need to move the files to the proper
folder. Unfortunately, this is different for every application and you may need to consult
the program’s Help or user guide to find out where the files need to be moved to.
Clickfree C2 Portable Backup Drive (Macintosh) Browsing & searching for my files (HD)
Browsing & searching for my files (HD)
From the Backup Summary window you can:
• Browse your backup(s) for files
• Search your backup(s) for files
S
TARTING FROM THE WELCOME WINDOW
To browse and search for files:
Before the countdown gets to zero, click View Files. The Backup Summary window is
displayed.
ROM THE BACKUP SUMMARY WINDOW
F
Clickfree C2 Portable Backup Drive (Macintosh) Browsing & searching for my files (HD)
To browse and search for files:
1. In the Backup box select the user whose files you want to search or browse for.
2. Do one of the following:
• Click any of the underlined numbers (for example, ), and use the normal
Finder features to find and open your files. Note that the file display is filtered to
show only files that belong to the category you selected.
• Click
Backup View, and use the normal Finder features to find and open your files.
3. Attach your iPod/iPhone to a USB port on your computer.
4. Click
Import Music.
5. Select the iPod/iPhone to import music from, and click
Next.
6. Select the music to be copied by checking and unchecking a combination of the
Playlists on the left, and individual Titles on the right, or, to import all of the music
on the iPod/iPhone, ensure that the
Import All Music checkbox is checked.
A dash in a playlist’s checkbox means that some of its titles are selected.
Note that, since a title may be included in more than one playlist, checking or
unchecking any given playlist may result in a change in the selection status of other
playlists.
Note: You can use the controls at the bottom left of the screen to play any title from
Clickfree Portable Backup Drive can back as many computers as you like: you are
limited only by the amount of space on your Portable Backup Drive.
Clickfree creates a unique identifier for each computer and user that it is used with,
regardless of the computer’s and user’s names. This allows Clickfree to back up content
for more than one computer and user without the files getting mixed up with each other,
even if all of the computers and users have the same names.
OW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?
H
It makes no difference at all - just plug the Portable Backup Drive in to each computer to
back up its users’ content.
Each time you back up a user’s content for the first time, the user name is added to the
drop down list of users that you see in the
window.
Backups box on the Backup Summary
WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE?
You can use as many Portable Backup Drives as you like – as far as Clickfree is
concerned, each Portable Backup Drive (and the backups on it) is independent of the
others.
H
OW DO I MAKE MULTIPLE BACKUPS?
If you want to keep multiple backups of a user’s content, use multiple Portable Backup
Drives for that user.
The first time you back up a user’s content onto any Portable Backup Drive, Clickfree
makes a full backup. The next time you use the same Portable Backup Drive for the same
user it backs up only new and changed content.
So if you use a second Portable Backup Drive with the same user, Clickfree starts off
with a full backup again.
CLICKFREE TOOLS
Several tools are available for working with Clickfree:
•
Clickfree Password – prevents unauthorized access to your Portable Backup
Drive
•
Manage backups – shows backup information and allows you to remove all
backups for a user
•
Master reset - removes all backed-up content from your Portable Backup Drive,
and undoes any changes you have made to the backup settings.
1. Connect Clickfree to your computer as described in “How do I start using my
Clickfree Portable Backup Drive (HD)?” on page 12.
2. When you see the countdown window, click
countdown reaches zero:
3. Click Tools to show the available tools.
Tools or More Tools before the
HOW DO I USE PASSWORD PROTECTION?
Do my files need password protection?
If your Clickfree Portable Backup Drive is lost or stolen, anyone with a computer that
meets the hardware and software prerequisites can restore files from your Portable
Backup Drive simply by connecting the Portable Backup Drive to their computer, unless
the Portable Backup Drive is protected by a password.
You should protect your files using a password if the content you have backed up is
sensitive in any way, for example, contains trade secrets, or if it would be embarrassing
to you if it got into the wrong hands, and there is any possibility that the Portable
Backup Drive could be lost or stolen.
Choose your password according to the sensitivity of the content you are protecting.
Advice on passwords is easy to come by – just google “choose password” to find as
much advice as you could possibly use. Clickfree imposes no restrictions on the
password, and treats upper-case and lower-case letters as identical.
Warning: Be sure to pick a password that would be difficult for anyone else to discover
and that you will be able to remember – if you forget your password there is no
way to recover any backed-up content from the Portable Backup Drive.
If you forget your password, then, as noted in the warning above, you have effectively
lost access to all of the backups on your Portable Backup Drive.
Clickfree gives you a second chance at remembering the password, in the form of a hint.
If you choose to set a hint, then when Clickfree asks you for your password you can
click the Show hint link and see the hint you entered when you enabled password
protection.
However, don’t forget that anyone who finds or steals your Portable Backup Drive can
also click the link and see your hint. This means that your hint should be as difficult to
use as possible for anyone other than yourself – in fact, it means that your hint should be
as secure as your password. There is no point at all in having a strong password but
using a hint that gives it away to anyone who clicks the link.
Warning: Be sure to pick a hint that would be difficult for anyone else to interpret and
that you will be able to remember – if you forget your password and cannot
remember it using the hint there is no way to recover any backed-up content
from the Portable Backup Drive.
For example, if my password is ‘J@ntetelc0’ (Jantetelco is a town in Mexico with a
population of about 500), then my hint could be ‘Lugar de la patria’ – a title by which
Jantetelco is known only to people who live near there – and by you!
Can I change my password?
The way to change your password is simply to disable security as shown in “How do I
disable password protection?” on page 38, then to re-enable it as shown in “How do I
enable password protection?” on page 37.
You can re-enable password protection from the
password protection?” on page 37.
What if I forget my password?
If you have forgotten your password, and cannot remember it from the hint you set
when you enabled password protection, your only choice is to reset the Portable Backup
Drive and lose all of your backed-up content.
To reset the Portable Backup Drive
1. When prompted to type your password, click Forgot My Password.
Tools screen. See “How do I enable
• To erase the backed-up content and re-enable password protection – go to step 2
• To erase the backed-up content and disable password protection – go to step 6
2. Leave
3. Type a new password (that you will remember) in both the
Retype Password fields.
Erase backed up data and re-enable security selected.
Clickfree may take several minutes to erase the data, depending on the amount of
content backed up on the Portable Backup Drive. To see how to remove the content
from all users, see ”Master reset” below.
M
ASTER RESET
To remove all backed-up content:
Master Reset
is used to remove all backed-up content from all users that have been
backed up on your Portable Backup Drive, and to reset your selections of folders and
categories to be backed up and restored. For details, see “How do I change how
Clickfree does backups?” on page 15 and “How do I change how Clickfree restores
content?” on page 25.
After you perform a
Master Reset you can no longer restore any previously backed-up
content. However, your Portable Backup Drive can still be used for new backups.
Note: Clickfree Master Reset never erases anything other than the backups it has
performed.
If you want to remove only the content that was backed up for one user, see “To remove
a user” on page 40.
1. On the
Tools window click Master reset.
2. If you really want to remove all backed-up content from Clickfree, click Continue.
Warning: Once you have reset Clickfree using the Master Reset there is no way to recover
any backed-up content from the Portable Backup Drive.
Clickfree may take several minutes to erase all of the content, depending on the
amount of content backed up on the Portable Backup Drive.
U
PDATING CLICKFREE SOFTWARE
From time to time Clickfree software is upgraded to provide new or enhanced features.
You can:
• Have Clickfree check for updates each time you connect it to your computer –
this is the default action, you don’t need to do anything
• Manually check for updates
In both cases your computer needs to be connected to the internet for updated software
to be found and installed.
By default, Clickfree automatically looks for updates when it is connected to your
computer and you have a connection to the internet. To ensure this feature is on, make
sure that the checkbox
window: .
Every time that you connect Clickfree to your computer it automatically checks for
updated software and, if an update is available, prompts you to download and install it.
To stop checking automatically for updates:
Make sure that the checkbox Automatically check for updates is unchecked on the Tools
window: .
To check manually for updates:
1. On the Tools window click Software Update. Clickfree checks for available updates.
If the software in your Clickfree Portable Backup Drive and your computer is up to
date, click
OK on the dialog that pops up.
If an update is available, Clickfree shows you what progress is being made in
downloading the update and updating your software:
Automatically check for updates is checked on the Tools
Warning: While a software update is taking place it is very important for you not to
remove the Clickfree Portable Backup Drive from your computer and not to
turn off or restart the computer until the update is complete.
2. When the software update is complete, you need to unplug the Clickfree Portable
Backup Drive and plug it in again for the update to take effect.
HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?
On the What torestore window you can click checkboxes to select the category whose
files you want to restore.
You can also select and deselect individual backed-up files within a category.
Thank you for buying the Clickfree C2 Portable Backup Drive – the easiest way to keep the
valuable information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the C2 Portable Backup Drive
has been attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your Clickfree C2 Portable Backup
Drive to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
• Automatically starts when connected to your computer
• Does not require any software installation or setup
• For most users automatically backs up everything that matters
Customizable backup options
• Includes options for custom file types and full folder backup
• Still runs as Clickfree, even after customizing settings
• Remembers your customized settings for each user you use it with
Multi-computer backup
• Holds information about all of the backups you make while using it. It can hold the
information for any number of computers
Note: You need separate recordable media for each computer – each CD or DVD
can be used for only one backup.
Easy restore to same or other computer
• Backed-up content can quickly and easily be restored
• You don’t need the C2 Portable Backup Drive to restore content – if necessary, a
restore can be done using only the recordable media containing the backed-up files.
However, unless the C2 Portable Backup Drive is not available, you should always
use it for a restore.
• You can just as easily ‘restore’ content to a different computer as to the original one
• This makes the Clickfree C2 Portable Backup Drive a great way to move your
content from your old computer to your new one
How it backs up
• The first time you connect a Clickfree C2 Portable Backup Drive to your computer
it searches for, finds, backs up and organizes all of your important content
• Each subsequent time you connect the Clickfree C2 Portable Backup Drive to your
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup, are
ignored
History
Important: Although the C2 Portable Backup Drive backs up all of your content to
backup disks, and all of your content can be restored using the backup disks alone (that is,
without using the C2 Portable Backup Drive), if possible you should always perform
restores and transfers with the C2 Portable Backup Drive plugged in. This is because
backup history is stored on the C2 Portable Backup Drive.
This includes information about which disk holds which files, and, in particular, which
disk has the most up-to-date version of a file that has been backed up more than once.
Without the C2 Portable Backup Drive, to restore your files you will likely need to run
restore from multiple backups to be sure that you can restore all of your files in their most
current versions.
All you need to do to keep your projects, photos, videos, music etc. safe is to plug the
Clickfree C2 Portable Backup Drive in to your computer, supply recordable media when
prompted, and let it work!
No need to install software or to configure anything. Your computer knows when the
Clickfree C2 Portable Backup Drive has been plugged in, and it runs the backup program
automatically each time it is connected.
You can back up as many computers as you like with the Clickfree C2 Portable Backup
Drive. The same thing happens each time you plug it into a new computer. And
information about each of your backed-up computers is kept separate on the C2 Portable
Backup Drive.
When Clickfree has finished backing up each computer, just unplug the C2 Portable
Backup Drive, eject the backup disk, and store them in a safe place.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What do I do if Clickfree doesn’t start automatically?” on
page 75.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree backs up everything in your Home folder – this is
where you normally put all of the content that you create or place in your computer. This
includes photos, music, video, office documents, financial data, email, etc Most likely, this
means that it will back up everything that matters to you right out of the box without you
having to do anything but plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up the applications or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard disk since your content may only take up a small portion of
your hard disk’s capacity, and we only back up the content.
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up the entire Home folder,
which might take some time – it just depends on how much content you have. Each time
you use Clickfree after that, you can choose to back up only the new or changed content, so
it will be much quicker.
HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
W
If you choose to back up by content category (rather than backing up your entire Home
folder), Clickfree backs up content in these categories:
• Office Documents – usually from word-processing programs such as AbiWord,
Microsoft Word, NeoOffice, iWork, Adobe files
• Music – including CAF, CD audio, MP3, MIDI
• Videos – for example, AVI, MPEG, Shockwave Flash
• Photos – including common graphic formats such as JPEG, TIFF, and RAW
• Emails and Messages – including Apple Mail, Entourage, Thunderbird
• Favorite Websites – internet shortcuts and address books
• Other – including Stuffit and hqx files, XML, and comma-separated values files
Want to know more? You can look at the details by following the steps in “How do I
change how Clickfree does backups?” on page 52 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree C2 Portable Backup Drive. Before you
start your first Restore, you should read through the “Restoring my content (DVD)”
chapter of this manual.
• For Clickfree to work, your computer needs to be running Mac OSX 10.5 Leopard
on an Intel processor
In addition you need:
• One free USB port on your computer
• At least 100 MB of free space on your computer
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
Backing up my content (DVD)
HOW DO I START USING MY CLICKFREE C2PORTABLE BACKUP DRIVE (DVD)?
To start using your Clickfree C2 Portable Backup Drive:
1. Follow step 1 of the procedure “How do I start a DVD backup or restore?” on page 31.
2. Wait for the Clickfree window to appear.
When the Clickfree backup starts to run, a
number of seconds left before the backup starts automatically:
Note: The
View Files and Restore buttons do not appear until you have backed up
content using the C2 Portable Backup Drive.
ZERO EFFORT BACKUP – REALLY!
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
Welcome window appears and shows the
• If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
All you need to do is to put recordable media in your CD/DVD writer when
prompted.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 47.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
1. If you want to make changes to how backup is done, click Options and see “How do I
change how Clickfree does backups?” on page 52.
Clickfree displays some windows to show progress:
2. Click
OK.
3. Choose whether you are backing up onto CD or DVD.
Note: At this point, Clickfree calculates how many disks are needed to hold all of the
files you want to back up.
If you don’t have enough disks, click
Options to go back to choosing what to back
up, and deselect some files or file categories.
If you previously backed up this computer, you can choose whether to backup only
files that are new or have changed since the last backup.
4. Click
If needed, Clickfree prompts you when to put recordable media in your CD/DVD
writer.
I’m Ready-Start Backup.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
Clickfree then backs up the content you chose to your backup disk(s):
5. At the end of the backup, the backup disk is ejected, and you are prompted to label it:
6. Click
The
backed up this time (
one (
from all backups take up on their respective backup disks.
OK.
Backup Summary window shows you how many files in each category were
New column) and from all backups for this user, including this
Total column). The Space Used column shows the amount of space that files
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
When you see the Backup Summary window, unplug the C2 Portable Backup
Drive, label the backup disk(s), and store them in a safe place.
Note: Clickfree tells you to label the disk with a number and date.
If you have more than one computer to back up, you should also write the
computer’s name (seen on the Backup Summary screen) on the disk.
In addition, since Clickfree identifies backups by number, date, and time, you
should also write the time of backup if it is possible that you may make more than
one backup in a day.
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can decide whether Clickfree backs up complete folders, or backs up content by
category (for example, Office Documents). The default is to back up your complete Home
folder.
If you choose to back up content by category, you can choose:
• The categories of content Clickfree backs up
• Where Clickfree looks for this content
Note: Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups for this user unless you modify them.
To review or change what gets backed up:
1. Follow step 1 of the procedure “How do I start a DVD backup or restore?” on page 31.
2. Before the countdown reaches zero, click
Options.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
The Options / Tools window is displayed:
CHOOSING WHAT TO BACK UP
3. If you want Clickfree to check that all files have been written to the backup disk
properly, and can be read, check
Please click on this checkbox …. For information
about how this works, click .
4. You can either back up all of the files in selected folders (for example, your Home
folder), or you can choose the categories of content to back up (for example, Office
Documents, Photos, and Videos), and the folders to search for these categories.
• To back up all of the files in selected folders, make sure that the radio button to the
left of
(Recommended) Select this option to backup all files for… is selected
. If it isn’t, select it, and go to step 4.
• To choose categories and folders to search, make sure that the radio button to the
left of
Select this option to backup by category is selected .
If it isn’t, select it, and go to step 6.
BACKING UP ALL OF THE FILES IN SELECTED FOLDERS
Your home folder is selected by default.
5. Choose which folders you want Clickfree to back up completely. You can add and
remove folders.
Click the Advanced button near the top right of the Clickfree window, then
• To add a folder
a. Click
b. Navigate to the folder to be added
c. Click Open
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
• To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
6. When you are finished choosing folders, click OK twice, and go to step 9.
HOOSING CATEGORIES OF CONTENT TO BE BACKED UP
C
All of the categories are selected by default.
7. Choose the categories of content to be backed up, for example, Office Documents,
Photos, and Videos.
• To include a category, for example, Photos, in the backup, make sure that the box to
the left of the category name is checked. If it isn’t, click the box to check it.
You can add and remove the checkmark by clicking in the box.
• To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked . If it is checked, click the box
to uncheck it.
Note: You must choose at least one category.
CHOOSING FOLDERS TO SEARCH FOR CONTENT
Your home folder is selected by default.
8. Choose where you want Clickfree to search for the categories you chose earlier. You
can add and remove folders
Click the Advanced button near the bottom right of the Clickfree window, then
• To add a folder
a. Click
b. Navigate to the folder to be added
c. Click Open
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
• To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
9. When you are finished choosing folders, click OK twice, and continue with step 10.
10. When you have made your choices, click
Clickfree searches for content to back up
Before actually backing up any content, Clickfree adds up the sizes of the files in the
complete folders you chose, or searches the folders you chose for your chosen categories of
content and adds up the sizes of all of the content it finds:
Start to begin the backup.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
Clickfree backs up your content
11. Choose whether you are backing up onto CD or DVD.
Note: At this point, Clickfree calculates how many disks are needed to hold all of the
files you want to back up.
If you don’t have enough disks, click
up, and deselect some files or file categories.
12. If you previously backed up this computer, you can choose whether to backup only
files that are new or have changed since the last backup, then click
Backup
.
If needed, Clickfree prompts you when to put recordable media in your CD/DVD
writer.
Clickfree then backs up the content you chose to your backup disk(s):
Options to go back to choosing what to back
I’m Ready-Start
At the end of the backup, the backup disk is ejected, and you are prompted to label it:
13. Click
OK.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (DVD)
The
Backup Summary window shows you how many files in each category were
backed up this time (
Total column). The Space Used column shows the amount of space that files from
user (
all backups for this user take up on their respective backup disks.
New column), and from all backups including this one, for this
When you see the
Backup Summary window, unplug the C2 Portable Backup Drive,
label the backup disk(s), and store them in a safe place.
Note: Clickfree tells you to label the disk with a number and date.
If you have more than one computer to back up, you should also write the
computer’s name (seen on the Backup Summary screen) on the disk.
In addition, since Clickfree identifies backups by number, date, and time, you
should also write the time of backup if it is possible that you may make more than
one backup in a day.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
Restoring my content (DVD)
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO
TRANSFER MY CONTENT TO A NEW COMPUTER
All computer hard disks fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard disk. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY
CONTENT
?
?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
You need the CDs or DVDs that were used to back up your computer. In addition you
should have the C2 Portable Backup Drive you used to back up your content. You can
restore files without the C2 Portable Backup Drive, but it is more difficult to restore all of
your files without the C2 Portable Backup Drive. See “How do I restore my files using only
the backup disks?” on page 69 in the Advanced topics (DVD) chapter.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 48), not just to the computer
whose content you backed up.
The easiest way to copy content between computers is to have your backup disks handy
and plug the C2 Portable Backup Drive in to your new computer. When the Clickfree
application launches, just click the
and follow the procedure to restore content in “How do I let Clickfree restore decide what
to restore and where?” on page 59.
HOW DO I GET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks, and the insertion of backup disks when asked.
Restore button at the bottom of the countdown screen
As with Clickfree backup, you can either make some choices – whether to restore all, or
just selected content, and where the content is restored to – or you can allow Clickfree to
make the choices for you.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
Note: At the start of a restore, Clickfree asks you to insert a backup disk with a particular
number and date.
In addition, as the restore proceeds, if you have backed up the computer more than
once, Clickfree may ask you to insert one or more other backup disks with a
particular numbers and dates.
WHAT GETS RESTORED, AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the
folder.
If you prefer, you can easily tell Clickfree to restore your files to any place on your
computer’s hard disk that is convenient for you.
For details, see:
• “How do I let Clickfree restore decide what to restore and where?” on page 59
• “How do I change how Clickfree restores content?” on page 63
Restored Files folder under your Home
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
To let Clickfree decide what to restore and to where:
1. Follow step 1 of the procedure “How do I start a DVD backup or restore?” on page 31.
The Clickfree
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
Because you have backed up content using the C2 Portable Backup Drive, the
countdown window now shows buttons at the bottom to allow you to
Restore files.
Welcome window appears with the countdown, just as it did when you
View Files and
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
2. Before the countdown gets to zero, click Restore. The What to restore window
appears.
Note that all of the categories that have backed-up content are checked off in the
Categories column.
3. Before you click
restored, look at the user name in the
Continue to restore all of your content, or select categories to be
Select what you would like to restore box.
If you have used the C2 Portable Backup Drive to make backups for your user name,
Select what you would like to restore box by default contains your user name, and,
the
unless you change it, the content to be restored will come from your user account.
4. Choose a user from the list that contains the names of all of the users whose files have
been backed up on using the C2 Portable Backup Drive; if you made more than one
backup for that user, choose the date/time of the backup you want to restore files from.
Note: To restore content from more than one user or date/time simply repeat the restore
process choosing a different user or date/time.
5. Since you are letting Clickfree restore all of your content, simply click Next.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
6. Since you are letting Clickfree restore files to the default folder, simply click Next.
Clickfree confirms how many files will be restored, and where they are going to be
restored to:
If necessary, Clickfree prompts you to insert the required disk:
7. Insert the requested backup disk.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
8. Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the one
from the backup:
9. You can choose to:
• Keep both copies of this one file – click
Keep Both. Clickfree renames the backed-
up file by adding ‘ copy’ to the end of the file name, then restores the renamed file.
• Keep both copies of all same-name files – check
click
Keep Both. Clickfree, without asking you, renames the remaining backed-up
Do this for all duplicate files and
files by adding ‘copy’ to the ends of the file names, then restores the renamed files.
• Not replace this one file – click
• Not replace any same-name files – check
Skip. Clickfree skips all remaining same-name files without asking you.
• Replace just this file – click
• Replace all same-name files – check
Skip
Do this for all duplicate files and click
Replace
Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date/time modified, it is likely safe to
skip.
10. When all of your content has been restored, Clickfree tells you that it is done.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
11. To open a Finder window at the restore folder, click the button below Your files have
been restored to
.
12. To finish, simply unplug the C2 Portable Backup Drive, eject the backup disk(s), and
store them in a safe place.
Note: Your content has not been deleted from your Clickfree backup: it is still safe on the
backup disks.
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
By making choices at several steps in the restore process you can choose which content is
restored and where it is restored to.
R
ESTORING CONTENT
To change how Clickfree restores content:
1. Follow steps 1 to 4 of the previous section “How do I let Clickfree restore decide what
to restore and where?” on page 59.
2. What you do next depends on whether you want to restore all or only some of your
files.
• If you want to restore only some of your files, continue with step 3.
• If you want to restore all of your files (the default), go to step 5.
HOOSING CATEGORIES OF CONTENT TO BE RESTORED
C
Note that all of the categories that contain files have checkboxes that you can check or
uncheck in the
Categories column. By default, all of them are checked.
3. For each category whose content you want to restore, ensure that the checkbox is
checked.
4. Click
Next.
You can also choose to restore individual files within each category. For details see
“How do I choose individual files for restore?” on page 74 in the “Advanced topics
(DVD)” chapter.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
CHOOSING WHERE TO RESTORE CONTENT TO
5. What you do next depends on whether you want to restore your content to the default
folder or to somewhere else.
• If you want to restore your content to the default folder, go to step 7.
• If you want to restore your files to another folder, click
continue with step 6.
Change Destination, and
6. Navigate to your chosen destination and click
Open.
7. Click
Next.
If necessary, Clickfree prompts you to insert the required disk:
8. Insert the requested backup disk.
9. Assuming that there is enough space on your hard disk, the restore starts.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup:
10. You can choose to:
• Keep both copies of this one file – click
Keep Both. Clickfree renames the backed-
up file by adding ‘ copy’ to the end of the file name, then restores the renamed file.
• Keep both copies of all same-name files – check
click
Keep Both. Clickfree, without asking you, renames the remaining backed-up
Do this for all duplicate files and
files by adding ‘ copy’ to the ends of the file names, then restores the renamed files.
• Not replace this one file – click
• Not replace any same-name files – check
Skip. Clickfree skips all remaining same-name files without asking you.
• Replace just this file – click
• Replace all same-name files – check
Skip
Do this for all duplicate files and click
Replace
Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date/time modified, it is likely to be
safe to skip.
When all of your content has been restored, Clickfree tells you that it is done.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (DVD)
11. To open a Finder window at the restore folder, click the button below Your files have
been restored to
12. To finish, simply unplug the C2 Portable Backup Drive, eject the backup disk(s), and
store them in a safe place.
Note: Your content has not been deleted from your Clickfree backup: it is still safe on the
backup disks.
My program cannot find the restored files – what should I do?
Note: Some programs, especially those like Apple Mail in which you do not open files
from a file open dialog, expect to find their files in a particular folder. If you restore
files to a folder other than the original folder, your program may not be able to find
them.
If your program displays an error message telling you that it cannot find its files, or if the
program starts up but your data is missing, you will need to move the files to the proper
folder. Unfortunately, this is different for every application and you may need to consult
the program’s Help or user guide to find out where the files need to be moved to.
.
Clickfree C2 Portable Backup Drive (Macintosh) Browsing & searching for my files (DVD)
Browsing & searching for my files (DVD)
From the Backup Summary window you can:
• Browse your backup(s) for files
• Search your backup(s) for files
Note: When you try to do anything with a file (for example, to open the file), Clickfree
prompts you to insert the backup disk that contains the latest (most up-to-date)
version of that file.
STARTING FROM THE WELCOME WINDOW
To browse and search for files:
Before the countdown gets to zero, click View Files. The Backup Summary window is
displayed.
ROM THE BACKUP SUMMARY WINDOW
F
Clickfree C2 Portable Backup Drive (Macintosh) Browsing & searching for my files (DVD)
To browse and search for files:
1. In the Backup box select the name of the user whose files you want to search or browse
for.
2. Do one of the following:
• To use the normal Finder features to find and open your files, Click
Backup View.
• To browse your files by category, click any of the underlined numbers (for example,
).
The window that opens lists, on the left, all of the folders that contain files from the
category that corresponds to the number you clicked:
C2 Portable Backup Drive can back as many computers as you like.
Note: Each CD or DVD is used for only one backup. Once a backup is finished you
cannot record anything else on the disk.
Clickfree creates a unique identifier for each computer and user that it is used with,
regardless of the computer’s and user’s names. This allows Clickfree to back up content for
more than one computer and user without the files getting mixed up with each other, even
if all of the computers and users have the same names.
H
OW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?
It makes no difference at all - just plug the C2 Portable Backup Drive in to each computer to
back up its users’ content.
Each time you back up a user’s content for the first time, the user name is added to the drop
down list of users that you see in the
Backups box on the Backup Summary window.
HOW DO I RESTORE MY FILES USING ONLY THE BACKUP DISKS?
If the C2 Portable Backup Drive is not available, you can restore content using only the
backup disk(s).
2. Click Restore Files and continue with the normal restore procedure.
3. If you click
You can continue with the normal browsing and searching functions.
View, you see a summary of backed-up files.
HOW DO I MAKE MULTIPLE BACKUPS?
The first time you back up a user’s content using the C2 Portable Backup Drive, Clickfree
makes a full backup. The next time you perform a backup for the same user you can choose
to back up only new and changed content.
If you want to keep multiple backups of a user’s content, on the
uncheck
Only backup files that are new or have changed since the last backup.
CLICKFREE TOOLS
Several tools are available for working with Clickfree:
•
Manage backups – shows backup information and allows you to remove all
backups for a user
•
Master reset - removes all back up history from the C2 Portable Backup Drive, and
undoes any changes you have made to the backup settings.
•
Verify – checks that files have been correctly written to CD/DVD, and that they can
4. If you really want to remove the user’s backup history from the Clickfree C2 Portable
Backup Drive, click
Warning: Once you have removed a user’s backup history from the Clickfree C2 Portable
Backup Drive there is no way to recover that user’s history.
To see how to remove the history for all users, see ”Master reset” on page 41.
M
ASTER RESET
To remove all back up history:
Yes.
Master Reset
is used to remove all back up history for all users that have been backed up
using your C2 Portable Backup Drive, and to reset your selections of folders and categories
to be backed up and restored. For details, see “How do I change how Clickfree does
backups?” on page 52 and “How do I change how Clickfree restores content?” on page 63.
Note: Even after you perform a
Master Reset you can still restore any previously
backed-up content from the backup disks. However, information about which files
are on which disk is lost.
If you want to remove only the backup history for one user, see “To remove a user” on
page 71.
1. On the
Tools window click Master reset.
2. If you really want to remove all back up history from the Clickfree C2 Portable Backup
Drive, click
Continue.
Warning: Once you have reset Clickfree using the Master Reset there is no way to recover
any backup history.
UPDATING CLICKFREE SOFTWARE
From time to time Clickfree software is upgraded to provide new or enhanced features.
You can:
• Have Clickfree check for updates each time you connect the Clickfree C2 Portable
Backup Drive to your computer – this is the default action, you don’t need to do
anything
• Manually check for updates
In both cases your computer needs to be connected to the internet for updated software to
be found and installed.
By default, Clickfree automatically looks for updates when it is connected to your
computer and you have a connection to the internet. To ensure this feature is on, make sure
that the checkbox
Every time that you connect Clickfree to your computer it automatically checks for
updated software and, if an update is available, prompts you to download and install it.
To stop checking automatically for updates:
Make sure that the checkbox Automatically check for updates is unchecked on the Tools
window: .
To check manually for updates:
1. On the Tools window click Update. Clickfree checks for available updates.
If the software in your C2 Portable Backup Drive and your computer is up to date, click
OK on the dialog that pops up.
If an update is available, Clickfree shows you what progress is being made in
downloading the update and updating your software:
Automatically check for updates is checked on the Tools window:
.
Warning: While a software update is taking place it is very important for you not to remove
the C2 Portable Backup Drive from your computer and not to turn off or restart the
computer until the update is complete.
2. When the software update is complete, you need to unplug the C2 Portable Backup
Drive and plug it in again for the update to take effect.
V
ERIFY
Writing files to CD and DVD is generally a very reliable process, with a low error rate.
However, if you are willing to spend the extra time needed during backup (approximately
double the time), you can ask Clickfree to verify the backup – that is, to check that all files
on the backup disk are readable and are identical to the original files.
To verify backups:
• On the Tools screen check Verify after burn.
Now, every time that you use your C2 Portable Backup Drive for a backup, Clickfree
checks all of the files.
Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage
Appliance Corporation.
Other product names used in this guide are recognized as trademarks or registered
trademarks of their owners.
The information contained in this guide is provided by Storage Appliance Corporation and while we
try to keep the information up-to-date and correct, we make no representations or warranties of any
kind, express or implied, about the completeness, accuracy, reliability, or suitability of the
information or related products. Any reliance you place on such information is therefore strictly at
your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits
arising out of, or in connection with, the use of this information or related products.
The specifications and performance of the products manufactured by Storage Appliance
Corporation and featured in this publication may be changed without notice.