Clickfree backs up content 10
Does Clickfree back up all of my content every time? 11
What content categories does Clickfree back up? 11
HAT DO I NEED BEFORE I START? 11
W
BACKING UP MY CONTENT (HD) 12
OW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE (HD)? 12
H
Z
ERO EFFORT BACKUP – REALLY! 13
OW DO I CHANGE HOW CLICKFREE DOES BACKUPS? 15
H
Choosing what to back up 16
Backing up all of the files in selected folders 16
Choosing categories of content to be backed up 17
Choosing folders to search for content 17
W
HAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE? 19
RESTORING MY CONTENT (HD) 20
W
HAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY
CONTENT TO A NEW COMPUTER
W
HAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT? 20
? 20
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
HOW DO I GET MY CONTENT BACK? 20
What gets restored, and to where? 21
OW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 21
H
OW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 25
H
Restoring content 25
Choosing categories of content to be restored 25
Choosing where to restore content to 26
BROWSING & SEARCHING FOR MY FILES (HD) 29
Starting from the Welcome window 29
From the Backup Summary window 29
ADVANCED TOPICS (HD) 31
OW DO I START A DVD BACKUP OR RESTORE? 31
H
H
OW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER? 32
W
HAT IF I HAVE MORE THAN ONE COMPUTER? 35
How is backup different when I have more than one computer? 35
W
HAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE? 35
How do I make multiple backups? 35
C
LICKFREE TOOLS35
How do I use password protection? 36
Manage Backups 40
Master reset 41
Updating Clickfree software 41
H
OW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE? 42
HAT DO I DO IF CLICKFREE DOESN’T START AUTOMATICALLY? 44
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
BASICS (DVD) 47
OW DOES CLICKFREE WORK? 47
H
W
HAT GETS BACKED UP? 47
Clickfree backs up content 47
Does Clickfree back up all of my content every time? 48
What content categories does Clickfree back up? 48
HAT DO I NEED BEFORE I START? 48
W
BACKING UP MY CONTENT (DVD) 49
OW DO I START USING MY CLICKFREE C2PORTABLE BACKUP DRIVE (DVD)? 49
H
ERO EFFORT BACKUP – REALLY! 49
Z
H
OW DO I CHANGE HOW CLICKFREE DOES BACKUPS? 52
Choosing what to back up 53
Backing up all of the files in selected folders 53
Choosing categories of content to be backed up 54
Choosing folders to search for content 54
RESTORING MY CONTENT (DVD) 58
HAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY
W
CONTENT TO A NEW COMPUTER
W
HAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE OR TRANSFER MY CONTENT? 58
H
OW DO I GET MY CONTENT BACK? 58
What gets restored, and to where? 59
H
OW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 59
? 58
OW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 63
H
Restoring content 63
Choosing categories of content to be restored 63
Choosing where to restore content to 64
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
BROWSING & SEARCHING FOR MY FILES (DVD) 67
Starting from the Welcome window 67
From the Backup Summary window 67
ADVANCED TOPICS (DVD) 69
HAT IF I HAVE MORE THAN ONE COMPUTER? 69
W
How is backup different when I have more than one computer? 69
H
OW DO I RESTORE MY FILES USING ONLY THE BACKUP DISKS? 69
HAT DO I DO IF CLICKFREE DOESN’T START AUTOMATICALLY? 75
W
LEGAL STUFF 76
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
Using the Clickfree Portable Backup Drive
The Clickfree Portable Backup Drive has dual personalities. You can:
• use the built-in hard drive for backups, or
• use CDs/DVDs for backups.
As a result, this document has two divisions, one for using the built-in hard drive for
backups (starting with “Introducing Clickfree Portable Backup Drive (HD)” on page 8) and
the other for using CDs/DVDs for backups (starting with “Introducing Clickfree C2
Portable Backup Drive (DVD)” on page 45).
Each chapter title has either “(HD)” or “(DVD)” at the end so you can easily tell which
division you are in.
TA RTING A DVD BACKUP
S
DVD backup is started from an HD backup screen. See “How do I start a DVD backup or
restore?” on page 31 in the Advanced topics (HD) chapter.
P
ACKAGE CONTENTS
Your Clickfree backup package contains:
• one Clickfree Portable Backup Drive
• one USB cable to attach the Portable Backup Drive to your computer
• one quick start guide
Note: Because of software updates, what appears on your screen may look slightly
different from what appears in this document.
DEFINITIONS
Just to make sure that the user guide is clear, we’re going to define a couple of terms that
are used throughout the guide.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after
the data is lost or destroyed. Backups are used to restore data after loss of or damage to
your computer’s hard drive, and to restore files that have been accidentally deleted or
corrupted.
Making a backup of your content only copies it from your computer to your Portable
Backup Drive /CDs/DVDs, and does not delete it from the computer’s hard drive.
Restoring your content from a backup only copies it from your Portable Backup Drive
/CDs/DVDs to your computer, and does not delete it from the these media.
Clickfree C2 Portable Backup Drive (Macintosh) Using the Clickfree Portable Backup Drive
Important: Clickfree never erases or replaces content on your computer’s hard drive, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your Portable Backup Drive /CDs/DVDs is left untouched
and is never erased.
The only exception to this is if you previously used your Portable Backup Drive with a nonMac computer and saved files on it outside of Clickfree backups. Because you will need to
reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be
sure to copy valuable content before reformatting.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your Portable Backup Drive. Clickfree never erases or replaces
content on your CDs or DVDs.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Content
Normally you don’t use Clickfree to back up your programs or operating system
(Windows), only the data that you have created or copied to your computer – music,
photos, letters, emails, tax information etc. In this guide we refer to this data as content.
File
Information used by your computer and stored in a specific place on your hard drive. A file
may be content, a program or part of a program, or information a program uses in some
way.
Sometimes the relationship between content and file is clear: a photo or a letter is usually a
single file. On the other hand, a single email message may be just a part of a large file that
contains many messages, and related information such as email addresses, calendar events
etc. However, you don’t need to be concerned about this because Clickfree takes care of all
the details for you.
Thank you for buying the Clickfree Portable Backup Drive – the easiest way to keep the
valuable information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the Portable Backup Drive has
been attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your Clickfree Portable Backup Drive
to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
• Automatically starts when connected to your computer
• Does not require any software installation or setup
• For most users automatically backs up everything that matters
Customizable backup options
• Includes options for custom file types and full folder backup
• Still runs as Clickfree, even after customizing settings
• Remembers your customized settings for each user you use it with
Multi-computer backup
• Can hold the backups for as many users as you like, depending only on the
available space on the Portable Backup Drive
Easy restore to same or other computer
• Backed-up content can quickly and easily be restored
• You can just as easily ‘restore’ content to a different computer as to the original one
• This makes Clickfree a great way to move your content from your old computer to
your new one
How it backs up
• The first time you connect a Clickfree Portable Backup Drive to your computer it
searches for, finds, backs up and organizes all of your important content
• Each subsequent time you connect Clickfree to your computer, it just does an
update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup, are
Note: The only exception to this is if you previously used your Portable Backup Drive with a non-
Mac computer and saved files on it outside of Clickfree backups. Because you will need to
reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be
sure to copy valuable content before reformatting.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your Portable Backup Drive.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Import music
• Easily import music from your iPod to your computer, and to iTunes
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree
in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the Clickfree Portable Backup Drive.
The same thing happens each time you plug it into a new computer. And each of your
backed-up computers is kept separate on your Portable Backup Drive.
When Clickfree has finished backing up each computer, just unplug the Portable Backup
Drive and store in a safe place.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What do I do if Clickfree doesn’t start automatically?” on
page 44.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree backs up everything in your Home folder – this is
where you normally put all of the content that you create or place in your computer. This
includes photos, music, video, office documents, financial data, email, etc Most likely, this
means that it will back up everything that matters to you right out of the box without you
having to do anything but plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up the applications or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard disk since your content may only take up a small portion of
your hard disk’s capacity, and we only back up the content.
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up the entire Home folder,
which might take some time – it just depends on how much content you have. Each time
you use Clickfree after that, it only backs up the new or changed content, so it will be much
quicker.
HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
W
If you choose to back up by content category (rather than backing up your entire Home
folder), Clickfree backs up content in these categories:
• Office Documents – usually from word-processing programs such as AbiWord,
Microsoft Word, NeoOffice, iWork, Adobe files
• Music – including CAF, CD audio, MP3, MIDI
• Videos – for example, AVI, MPEG, Shockwave Flash
• Photos – including common graphic formats such as JPEG, TIFF, and RAW
• Emails and Messages – including Apple Mail, Entourage, Thunderbird
• Favorite Websites – internet shortcuts and address books
• Other – including Stuffit and hqx files, XML, and comma-separated values files
Want to know more? You can look at the details by following the steps in “How do I
change how Clickfree does backups?” on page 15 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree Portable Backup Drive and the included
USB cable. Before you start your first Restore, you should read through the “Restoring my
content (HD)” chapter of this manual.
• For Clickfree to work, your computer needs to be running Mac OSX 10.5 Leopard
on an Intel processor
In addition you need:
• One free USB port on your computer
• At least 100 MB of free space on your computer
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
Backing up my content (HD)
HOW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE (HD)?
To start using your Clickfree Portable Backup Drive:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Attach the Clickfree Portable Backup Drive to your computer by connecting one end of
the USB cable to the drive and the other end to a USB port on your computer.
USB ports usually looks like this: .
Please try to connect to a USB port on the computer itself: using a USB hub may not
provide enough power.
Wait for the Clickfree window to appear. You may have to wait up to a full minute for
your computer to recognize the Clickfree Portable Backup Drive.
If your Portable Backup Drive is password protected, you are prompted to enter the
password to access the drive for backup or restore.
• If you do not remember your password, click Show Hint
and use the hint to help you enter your password.
• If you still do not remember your password, see “What if I forget my password?: on
page 39.
After you enter the password, Clickfree loads.
4. The first time
window appears on the desktop.
you connect your Clickfree Backup Drive, the Start Clickfree Backup
a. Double-click the icon to start the backup. Every time after the first time the
backup starts by itself.
You then see a dialog that allows you to choose to make the Backup Drive work
with the Mac by formatting it as HFS.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
b. Click .
c. Click Yes.
Clickfree then reformats the Backup Drive.
When the Clickfree backup starts to run, a
number of seconds left before the backup starts automatically:
Note: After you have backed up content on your Portable Backup Drive,
Restore/Transfer buttons appear.
ZERO EFFORT BACKUP – REALLY!
Welcome window appears and shows the
View Files and
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
• If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 10.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
• If you want to make changes to how backup is done, click
I change how Clickfree does backups” on page 15
Clickfree displays some windows to show progress:
Options and see “How do
The
Backup Summary window shows you how many files in each category were
backed up this time (
Total column). The Space Used column shows the amount of space that files
one (
New column) and from all backups for this user, including this
from all backups take up on the Portable Backup Drive.
When you see the
Backup Summary window, you can browse your backed up files
in a Finder window (see “Browsing & searching for my files (HD)” on page 29, or
simply unplug the Clickfree Portable Backup Drive and store it in a safe place.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can decide whether Clickfree backs up complete folders, or backs up content by
category (for example, Office Documents). The default is to back up your complete Home
folder.
If you choose to back up content by category, you can choose:
• The categories of content Clickfree backs up
• Where Clickfree looks for this content
Note: Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups for this user unless you modify them.
To review or change what gets backed up:
1.Follow steps 1 to 3 of the procedure “How do I start using my Clickfree Portable
Backup Drive (HD)?” on page 12.
2. Before the countdown reaches zero, click
Choose what to backup window is displayed:
The
Options.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
CHOOSING WHAT TO BACK UP
3. You can either back up all of the files in selected folders (for example, your Home
folder), or you can choose the categories of content to back up (for example, Office
Documents, Photos, and Videos), and the folders to search for these categories.
• To back up all of the files in selected folders, make sure that the radio button to the
left of
• To choose categories and folders to search, make sure that the radio button to the
left of
and go to step 6.
BACKING UP ALL OF THE FILES IN SELECTED FOLDERS
Your home folder is selected by default.
4. Choose which folders you want Clickfree to back up completely. You can add and
remove folders.
Click the Advanced button near the top right of the Clickfree window, then:
(Recommended) Select this option to backup all files for… is selected
. If it isn’t, select it, and go to step 4.
Backup by categories is selected . If it isn’t, select it,
• To add a folder:
a. Click
b. Navigate to the folder to be added
c. Click Open
• To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
5. When you are finished choosing folders, click OK twice, and go to step 9.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP
All of the categories are selected by default.
6. Choose the categories of content to be backed up, for example, Office Documents,
Photos, and Videos.
• To include a category, for example, Photos, in the backup, make sure that the box to
the left of the category name is checked. If it isn’t, click the box to check it.
You can add and remove the checkmark by clicking in the box.
• To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked . If it is checked, click the box
to uncheck it.
Note: You must choose at least one category.
CHOOSING FOLDERS TO SEARCH FOR CONTENT
Your home folder is selected by default.
7. Choose where you want Clickfree to search for the categories you chose earlier. You
can add and remove folders
Click the Advanced button near the bottom right of the Clickfree window, then:
• To add a folder:
a. Click
b. Navigate to the folder to be added
c. Click Open
• To remove a folder:
d. Select the folder to be removed
e. Click
Note: You must choose at least one folder.
8. When you are finished choosing folders, click OK twice, and continue with step 9.
9. When you have made your choices, click
Start to begin the backup.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
Clickfree searches for content to back up
Before actually backing up any content, Clickfree adds up the sizes of the files in the
complete folders you chose, or searches the folders you chose for your chosen categories of
content and adds up the sizes of all of the content it finds.
See “What if there is not enough space on my Clickfree Portable Backup Drive?” on page
19.
Clickfree backs up your content
If there is enough space on your Portable Backup Drive, Clickfree then backs up the
content you chose to your Portable Backup Drive:
At the end of the backup, a
Backup Summary window is displayed:
Backup Summary window shows you how many files in each category were backed
The
up this time (
column). The
New column), and from all backups including this one, for this user (Total
Space Used column shows the amount of space that files from all backups for
this user take up on the Portable Backup Drive.
When you see the
Backup Summary window, you can browse your backed up files in a
Finder window (see “Browsing & searching for my files (HD)” on page 29), or simply
unplug the Clickfree Portable Backup Drive and store it in a safe place.
Clickfree C2 Portable Backup Drive (Macintosh) Backing up my content (HD)
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on the Portable Backup Drive. If there is not
enough free space for your content, Clickfree prompts you to go to the backup options
window and adjust your settings:
For example, you might want to reduce the number of file categories being backed up. See
“How do I change how Clickfree does backups” on page 15 for details.
As an alternative, if you have backups from an old computer or user that you don’t need to
keep any more, you could remove the old computer or user. For details, see “Manage
Backups” on page 45.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
Restoring my content (HD)
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO
TRANSFER MY CONTENT TO A NEW COMPUTER
All computer hard disks fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard disk. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 11), not just to the computer
whose content you backed up.
The easiest way to copy backed-up content to another computer is to plug the Clickfree
Portable Backup Drive in to the other computer. When the Clickfree application launches,
just click the
Restore button at the bottom of the countdown window.
HOW DO I GET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with Clickfree backup, you can either make some choices – whether to restore all, or
just selected content, and where the content is restored to – or you can allow Clickfree to
make the choices for you.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
WHAT GETS RESTORED, AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the
folder.
If you prefer, you can easily tell Clickfree to restore your files to any place on your
computer’s hard disk that is convenient for you.
For details, see:
• “How do I let Clickfree restore decide what to restore and where?” on page 21
• “How do I change how Clickfree restores content?” on page 25
Restored Files folder under your Home
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
To let Clickfree decide what to restore and to where:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Portable Backup Drive to your computer by connecting one end
of the USB cable to the drive and the other end to a USB port on your computer.
Please try to connect to a USB port on the computer itself, as using a USB hub may not
provide enough power
Clickfree starts up just as it did when you used it to back up your content.
If prompted, enter the password for your Portable Backup Drive.
4. Wait for the Clickfree window to appear – this may take up to 60 seconds.
The Clickfree
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
Welcome window appears with the countdown, just as it did when you
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
Because you have backed-up content on your Portable Backup Drive, the countdown
window now shows buttons at the bottom to allow you to
View Files and Restore files.
5. Before the countdown gets to zero, click
Restore/Transfer. The What to restore
window appears.
Note that all of the categories that have backed-up content are checked off in the
Categories column.
6. Before you click
look at the user name in the
Next to restore all of your content, or select categories to be restored,
Please select the User you would like to restore box.
If your Portable Backup Drive contains backups created for your user name, the
select the User you would like to restore
box by default contains your user name, and,
unless you change it, the content to be restored will come from your user account.
Please
7. Click the arrow at the right of the
Restore From box:
The list that appears contains the names of all of the users whose files have been backed
up on your Portable Backup Drive.
Clickfree C2 Portable Backup Drive (Macintosh) Restoring my content (HD)
8. Select the name of the user whose content you want to restore.
Note: To restore content from more than one user simply repeat the restore process
choosing a different user each time.
9. Since you are letting Clickfree restore all of your content, simply click Next.
10. Since you are letting Clickfree restore files to the default folder, simply click
Restore
.
Start
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
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