Clear-Com i-Series Panels User Manual
I-Series Panels
User Guide
PN: 399G056 Rev: A 08/22/13
Document Reference
I-Series Panels User Guide
Part Number: 399G056 Revision: A
Legal Disclaimers
Copyright © 2013 HME Clear-Com Ltd.
All rights reserved.
Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered
trademarks of HM Electronics, Inc.
The software described in this document is furnished under a license agreement and may
be used only in accordance with the terms of the agreement.
The product described in this document is distributed under licenses restricting its use,
copying, distribution, and decompilation/reverse engineering. No part of this document
may be reproduced in any form by any means without prior written authorization of ClearCom, an HME Company.
Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal, Canada; and
Beijing, China. Specific addresses and contact information can be found on Clear-Com’s
corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: +1.510.337.6600
Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: +44 1223 815000
Email:
Canada Office
Quebec, Canada
Tel: +1 (450) 653-9669
China Office
Beijing Representative Office
Beijing, P.R.China
Tel: +8610 65811360/65815577
SalesSupportEMEA@clearcom.com
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I-Series Panels User Guide
Contents
1 Important Safety Instructions ....................................................................... 7
Safety symbols .................................................................................................................. 8
Mains power cord .............................................................................................................. 8
2 Introduction ................................................................................................... 9
2.1 I-Series user panels covered by this guide ...................................................... 9
2.2 Terminology .................................................................................................... 9
2.2.1 Labels ................................................................................................................... 10
2.3 Further information ........................................................................................ 10
3 Overview ...................................................................................................... 11
3.1 Features ........................................................................................................ 11
3.2 Chassis assembly ......................................................................................... 12
3.3 Modules ........................................................................................................ 12
3.3.1 Key module ........................................................................................................... 12
3.3.2 Function Key module ............................................................................................ 13
3.3.3 Mic-headset module ............................................................................................. 14
3.3.4 Level control module ............................................................................................ 14
3.3.5 AUX-101 auxiliary options module ....................................................................... 15
3.4 Standard I-Series user panel configurations .................................................. 15
4 Using I-Series panels .................................................................................. 17
4.1 Powering up I-Series panels .......................................................................... 17
4.1.1 Powering up panels with non-display key modules .............................................. 17
4.1.2 Powering up panels with display key modules ..................................................... 17
4.1.3 Powering up panels with a function key module .................................................. 18
4.2 Front panel controls and lights ...................................................................... 18
4.2.1 Non-latching keys ................................................................................................. 18
4.2.2 Latching keys ........................................................................................................ 18
4.2.3 Active and Non-Ac ti ve Keys ................................................................................. 18
4.2.4 Alternative text key ............................................................................................... 19
4.3 Using keys to indicate status ......................................................................... 19
4.3.1 Call waiting light (ANSWR key) ............................................................................ 19
4.3.2 In use light ............................................................................................................ 20
4.3.3 Telephone off-hook light ....................................................................................... 20
4.3.4 Radio-receiver active light .................................................................................... 21
4.3.5 Panel connected light ........................................................................................... 21
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I-Series Panels User Guide
4.3.6 Audio-presence light ............................................................................................. 21
4.3.7 Incompatible firmware light ................................................................................... 22
4.4 Key module lights (summary) ........................................................................ 22
4.5 Answer-back (ANSWR) ................................................................................. 22
4.5.1 Using the Answer-back (ANSWR) and Clear (CLEAR) keys ............................... 23
4.5.2 Answer-back (ANSWR) and Clear (CLEAR) key lights (summary) ..................... 25
4.6 Speaker and headset volume controls .......................................................... 25
4.6.1 Adjusting the main volume ................................................................................... 25
4.6.2 Adjusting the program input volume ..................................................................... 26
4.6.3 Adjusting listen levels ........................................................................................... 26
4.6.4 Resetting listen levels to the default level ............................................................ 28
4.7 Upgrading the I-Series panel firmware .......................................................... 28
5 Using the basic function keys .................................................................... 30
5.1 The four basic function keys .......................................................................... 30
5.2 Turning the gooseneck microphone on and off .............................................. 31
5.2.1 Switching from the gooseneck microphone to the headset .................................. 31
5.3 Turning the headset microphone on and off .................................................. 31
5.3.1 Switching from the headset to the gooseneck microphone .................................. 31
5.4 Turning the speaker on and off ...................................................................... 32
5.5 Using the Listen (LISTEN) key ...................................................................... 32
5.5.1 Placing a talk-with-listen key in monitor mode ..................................................... 33
5.5.2 Sending call signals .............................................................................................. 33
5.5.3 Releasing remote telephone lines ........................................................................ 34
5.6 Function key module lights (summary) .......................................................... 35
6 Using the advanced features ...................................................................... 36
6.1 Accessing advanced features ........................................................................ 36
6.1.1 Advance features accessed by the numeric keypad (summary) .......................... 37
6.2 Telephone dialing from the keypad (#1 key) .................................................. 37
6.3 Accessing Local Exclusive (#2 key) ............................................................... 38
6.4 Local Page Override (#3 key) ........................................................................ 38
6.5 IFB, partyline and Fixed Group assignments (#4 key) ................................... 39
6.5.1 Setting up IFB sources and destinations .............................................................. 39
6.5.2 Setting up partyline members ............................................................................... 40
6.5.3 Setting up Fixed Group members ........................................................................ 40
6.6 Local Key Assignment (#5 Key) .................................................................... 41
6.6.1 Assigning a remote destination to a talk or talk-with-listen key ............................ 41
6.6.2 Clearing a talk assignment ................................................................................... 42
6.6.3 Assigning a Remote Source to a Listen Key ........................................................ 42
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I-Series Panels User Guide
6.6.4 Clearing a listen assignment ................................................................................ 43
6.7 Swap Page (#6 Key) ..................................................................................... 43
6.8 Local Preferences (#7 Key) ........................................................................... 43
6.8.1 Adjusting volume settings in Local Preferences ................................................... 44
6.9 Accessing port information (#9 Key) .............................................................. 46
6.10 Clearing the Current Programming: ............................................................... 46
6.11 Escaping the Current Programming .............................................................. 46
6.12 Entering the Current Programming ................................................................ 47
6.13 Adjusting Background Lighting ...................................................................... 47
6.14 Selecting a Feature from the Feature Menu .................................................. 48
7 Connecting to an Eclipse Matrix, to AC Power, and to Audio
Options ........................................................................................................ 50
7.1 Rear-Panel Modules ..................................................................................... 50
7.2 AC Power ...................................................................................................... 50
7.3 Communications Module ............................................................................... 50
7.3.1 Expansion Out Connector .................................................................................... 51
7.3.2 DB-15M Connector (Reserved for Future Use) .................................................... 51
7.3.3 To Matrix Connector ............................................................................................. 51
7.4 AUX-101 Auxiliary Options Module ............................................................... 51
7.4.1 General Purpose Inputs Connector ...................................................................... 51
7.4.2 Relay Outputs Connector ..................................................................................... 57
7.4.3 External Speaker Input Connector ....................................................................... 58
7.4.4 Line-Level Output Connector ................................................................................ 58
7.4.5 Hot-Microphone Output Connector ...................................................................... 58
7.4.6 Balanced Program Input Connector ..................................................................... 58
7.4.7 External Dynamic Microphone Input Connector ................................................... 59
7.5 Connecting to an I-Series Expansion Panel .................................................. 59
8 Operating a v-Station .................................................................................. 60
8.1 Allowable Configurations ............................................................................... 61
8.1.1 A Fully Populated Configuration ........................................................................... 63
9 Installing an I-Series Intercom Panel ......................................................... 65
9.1 Equipment Placement ................................................................................... 65
9.2 Mains AC Power ........................................................................................... 65
9.3 Adjustments .................................................................................................. 65
9.4 Configuration ................................................................................................. 65
9.5 Wiring ............................................................................................................ 65
10 Maintaining an I-Series Intercom Panel ..................................................... 73
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I-Series Panels User Guide
10.1 General Troubleshooting ............................................................................... 73
10.2 Troubleshooting Tips ..................................................................................... 74
10.3 Analog Block Diagram ................................................................................... 78
10.4 Panel Block Diagram ..................................................................................... 79
11 Specifications .............................................................................................. 80
11.1 BASIC PANEL............................................................................................... 80
11.1.1 Front-Panel Controls and Connectors .................................................................. 80
12 Glossary ....................................................................................................... 83
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I-Series Panels User Guide
1 Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of
time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-cord supply or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
15. Warning: To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture.
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I-Series Panels User Guide
Safety symbols
Familiarize yourself with the safety symbols in Figure 1-1: Safety symbols. These symbols are
displayed on the apparatus and warn you of the potential danger of electric shock if the
system is used improperly. They also refer you to important operating and maintenance
instructions in the product user manual.
Figure 1-1: Safety symbols
Mains power cord
I-Series panels are powered by an external power supply. The cord to connect the external
power supply to the mains supply must conform to the following:
• The mains power cord shall have an IEC C13 connector at one end and a mains
power plug at the other end.
• An IEC C13 plug has three pins, the centre pin carrying the earth / ground. The
other two pins carry neutral and live circuits.
• The conductors of the mains cords shall have adequate cross-sectional area for
rated current consumption of the equipment.
• The mains plug that connects to the mains supply must be approved for use in the
country where the equipment is to be used.
• The mains power cord must be an IEC mains power cord complying with standard
IEC60320; IEC320/C13.
• Mains power cords used in the U.S. must also comply with standard UL817.
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I-Series Panels User Guide
I-Series user panel
Description / comments
2 Introduction
This guide describes how to install, use and maintain I-Series™ user panels from ClearCom®
I-Series user panels are fully compatible with both the Eclipse and Eclipse HX digital
matrix systems. Each panel is constructed from several individual units called modules,
which can be added or removed in the field. This enables you plan the panel’s initial
configuration and easily update the configuration as future operational needs change.
The standard configurations include 8, 16 or 32 key panels. Up to five E-1410E expansion
panels can be connected to a single I-Series user panel.
2.1 I-Series user panels covered by this guide
The following I-Series user panels are covered by this guide:
I-1110E user panel
I-1210E user panel
I-1410E user panel
I-1430E user panel
I-1470E user panel
E-1410E
Table 1: I-Series user panels covered by this guide
Table note:
Up to five E-1410E expansion panels can be connected to a single I-Series user panel.
2.2 Terminology
1x8-key display key module, no keypad.
2x8-key display key modules, no keypad.
4x8-key display key modules, no keypad.
4x8-key display key modules with keypad (both dial and
assignment menus).
As for the I-1430E, but with the AUX-101 module option (local
audio and GPIs).
4 x 8 display key extensi on pane l
In this guide, the term source refers to an intercom device (such as a user panel,
interface, or beltpack) that sends audio to your I-Series user panel. This audio from this
device represents a listen path to your user panel.
The term destination refers to a device to which you send audio. The audio sent to this
device represents a talk path from your user panel.
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I-Series Panels User Guide
2.2.1 Labels
The names of the sources and destinations appear in the display of your user panel and
are called labels. A label is a 5-character alphanumeric name that identifies a source,
destination, or control function accessed by your user panel.
The label is displayed next to the key on the key module. The labels on the upper row refer
to the corresponding upper-row keys and the labels on the lower row refer to the
corresponding lower-row keys.
Figure 2-1: Labels on a key module
Note: Display modules have full-graphic LED-backlit displays that you program using the Eclipse
/ Eclipse HX configuration software (ECS / EHX). Non-display modules have metal
grooves into which paper labels can be inserted. Paper labels can be printed from ECS /
EHX.
2.3 Further information
I-Series documentation is available from your product CD-ROM. For more information
about the I-Series f amily of panels, see:
http://www.clearcom.com/product/digital-matrix/user-panel
For more information about the Eclipse and Eclipse HX digital matrix systems, referenced
by this guide, see:
http://www.clearcom.com/product/digital-matrix
.
For sales information, see your Clear-Com sales representative. For contact information
and legal disclaimers, see Page 2 of this guide.
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I-Series Panels User Guide
3 Overview
This chapter provides a brief overview of the I-Series family of user panels, including:
• Features.
• Chassis assembly.
• Modules (Key modules, Function Key modules, Mic-Headset modules, and Level-
Control modules).
• Standard panel configurations (I-1430E, I-1470E, I-111E, I-1410E, I-I210E and E1410E I-Series panels).
3.1 Features
I-Series panels incorporate a wide range of advanced features to enhance usability and
audio performance. The I-Series panels feature:
• Full graphic LED-backlit displays for each key.
• A 16-button keypad module for DTMF dialing and panel reprogramming
(I-1430E and I-1470E only).
• Adjustable, individual listen level.
• Auto-sensing headset and microphone connectors.
• Access to multiple audio sources and multiple speaker and headset inputs and
outputs when an auxiliary options module is installed (I-1470E only).
Tip: The auxiliary options module also provides you with two relays and two GPIs
(general-purpose inputs) that can be used either locally or system-wide.
• Advanced menu features, which enable you to perform the following tasks
(amongst others):
• Assign new destinations and sources to your panel directly from your panel.
• To program IFB sources and destinations.
• To dial telephone interfaces.
• To transform your panel into an assignment panel.
• To reset local volume levels.
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I-Series Panels User Guide
3.2 Chassis assembly
The chassis of the I-Series user panel is constructed of cold-rolled steel. The front-panel
modules and removable rack ears are cast from aluminum. All external connectors and
switches are structurally reinforced.
The keys feature long-life LED illumination, and the displays are full-graphic LCD with
long-life LED backlighting.
The internal architecture of I-Series panels is based on the Motorola M-Core processor. All
audio is digitized by CODECs and routed to a DSP that can be controlled as desired by
the user.
All I-Series user panels have internal power supplies.
3.3 Modules
I-Series user panels are designed in standardized units called modules.
Modules make it easier to add or remove components (such as keys) in the field, without
replacing the entire user panel. This makes upgrading (or repairing) panels easier, faster,
and less expensive.
Note:
For more information about using modules, see [put link here].
3.3.1 Key module
The key module is the basic building block of the I-Series user panel. A panel can host up
to four key modules.
The eight backlit keys in each key module are:
• Lit red to indicate talk status.
• Lit green to indicate listen status.
Each key has a 5-character alphanumeric display that shows its currently programmed
assignment. The alphanumeric name of an assignment is called a label.
ECS / EHX, the configuration software for Eclipse / Eclipse HX, is used to program the
labels for I-Series panels featuring backlit LCS displays.
User panels without display screens have slots for paper labels.
Figure 3-1: Key modules (electronic display on left, paper labels on
right)
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I-Series Panels User Guide
3.3.2 Function Key module
The function key module contains the panel’s basic and advanced controls.
3.3.2.1 4-key module without numeric keypad
A 4-key function key module contains the keys that control basic intercom functions, such
as:
• Switching between gooseneck/headset speakers and microphones.
• Sending call signals.
• Adjusting listen levels.
The 4-key module has separate volume controls for intercom and program sources.
3.3.2.2 16-key module with numeri c keypad
The 16-key module includes the basic function keys and adds a 12-button numeric keypad
for dialing telephone interfaces and for programming advanced features. Advanced
features allow you to:
• Temporarily deactivate all latched keys on a panel.
• Override the on/off or volume settings at a destination.
• Assign new sources and destinations to your panel from your panel.
• Program IFB sources and destinations.
• Reset microphone and sidetone volume levels.
• Receive a variety of information about your panel on the panel’s LCD displays.
Figure 3-2: Function key modules (without keypad (left), and with keypad
(right))
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I-Series Panels User Guide
3.3.3 Mic-headset module
Every I-Series panel has a mic-headset module with:
• An auto-sensing headset and microphone connector.
• An integrated loudspeaker.
Figure 3-3: Mic-Headset module
3.3.4 Level control module
The level control module is used in conjunction with a key module to give you a constant
visual read-out of each key’s volume level.
Important note:
This option is no longer available for new sales but remains supported. For more
information, contact your Clear-Com sales representative.
Figure 3-4: Level control module
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I-Series Panels User Guide
3.3.5 AUX-101 auxi liary options module
The auxiliary options module connects your I-Series panel to a variety of audio and control
inputs and outputs.
Tip: This optional module can be installed in either the factory or the field, depending on
your requirements.
The AUX-101 module is located on the rear-panel of the I-Series chassis, and provides
the following functions:
• General purpose inputs.
• Relay outputs.
• Speaker-feed output.
• Line-level output.
• Hot-microphone output.
• Balanced-program input.
• Auxiliary microphone input.
3.4 Standard I-Series user panel configurations
Figure 3-5
I-1430E 32 key I-Station Display with keypad
Figure 3-6
I-1470E 32 key I-Station Display + Aux-101 with keypad
15
Figure 3-7
I-1110E 8 key I-Station Display, no keypad
I-Series Panels User Guide
Figure 3-8
I-1200E 16 key I-Station, non-display, no keypad
Figure 3-9
I-1400E 32 key I-Station, non-display, no keypad
Figure 3-10
I-1210E 16-key I-Station Display, no keypad
Figure 3-11
E-1410E 32-key I-Station Display Extension
Note:
The I-1470E panel is the same as the I-1430E panel with the addition of a AUX-101 option
card fitted. The other main panels (but not the expansion panels) may also have the AUX101 option card fitted.
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I-Series Panels User Guide
4 Using I-Series panels
This chapter describes how to use the I-Series panels, including:
• Powering up I-Series panels.
• Front panel lights and controls.
• Key module lights.
• Answer-back (reply key) functionality.
• Volume controls.
• Upgrading I-Series panels.
Tip: For a brief description of all the 1-Series panels covered by this guide, including
product numbers, see
Table 1: I-Series user panels covered by this guide.
4.1 Powering up I-Series panels
4.1.1 Powering up panels with non-dis play key modules
When a panel with non-display key modules is connected to power, the keys on each key
module flash red, then green.
The keys then revert to their programmed colors (red for Talk or Talk-with-Listen, or
green for Listen).
Note:
If there is no communication with the Eclipse / Eclipse HX matrix, the keys will flash red
once per second until communication to the matrix is established.
4.1.2 Powering up panels with display key modules
When a panel with display key modules is connected to power, each of the display
modules will show the following message:
Clear-Com
Vx.x.x@2000
Where V.x.x.x represents the firmware version of the panel.
All keys will flash red, then green, and then display their programmed colors and labels if
there is communication with the matrix.
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I-Series Panels User Guide
If there is no communication to the matrix, the display will show the following message:
No connection to Eclipse.
The keys will then flash red four times per second until communication to the Eclipse /
Eclipse HX matrix is established.
4.1.3 Powering up panels with a func tion key module
When an I-Series panel is connected to power, all of the keys on the function key module
will flash red, then green, and then revert to their programmed colors if there is
communication with the matrix.
Note:
If there is no communication to the matrix, the keys will remain dark until communication is
established.
4.2 Front panel controls and lights
Each key on any key module can be assigned as a talk, a listen, or a talk-with-listen in
ECS / EHX, the configuration software for the Eclipse / Eclipse HX matrix system.
For more information, see the ECS User Guide / EHX User Guide.
4.2.1 Non-latching keys
If the key is non-latched, the key remains active for talk or listen for as long as you hold
down the key. Release the key to return the key to its non-active state.
4.2.2 Latching keys
Latching allows you to lock a key into place, so that you can talk or listen hands-free.
Quickly tap a key to latch it for talk or listen. The key will glow brightly to indicate that it is
active. The key will stay latched until you tap it again to return it to its non-active state.
4.2.3 Active and Non-Active Keys
When you activate a key (by pressing or latching the key to talk or listen) the key is lit:
• Bright red, for a talk or talk-with-listen key.
• Bright green, for a listen key.
The key lights up bright red while you talk to the destination. When you press or latch an
assigned listen key, the key lights up bright green while you listen to the source.
A key that is not active (that is, a key that is not being used to talk or listen) is lit:
• Dim red for a talk or talk-with-listen key.
• Dim green for a listen key.
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I-Series Panels User Guide
Key type
Active state
Inactive state
Talk
Bright red
Dim red
Listen
Bright green
Dim green
Talk with Listen Bright red, when pressed /
Table 2: Keys: active and inactive color coding
4.2.4 Alternative text key
The EHX software can cofigure an alternative text key called Show Alt Text to enable text
to change between normal text and alternate text.
The Show Alt Text key can be placed anywhere on the panel. This key can be placed on
all shift pages concurrently if desired to allow easy access.
When selected it will turn red, and the panel will show the alternate text.
Alias, VSM and PM text labels will override whichever state the panel is in.
One possible use of alternate text is to set up a dual language configuration on the panel,
for example to allow panels to display Arabic by default in a particular Middle Eastern
broadcast installation. English speakers could then select the Show Alt Text key on a
panel to see the English equivalents to the Arabic labels.
latched for talk.
Bright green, when pressed /
latched for listen
Dim red, when pressed /
latched for talk.
There is no non-active listen
mode. A talk with listen key
always reverts to non-active
talk.
Another use could be that both the role name and user name could be configured for each
panel or beltpack port. This would allow panel users to see either the name or the role
depending on the Alt Text mode selected.
4.3 Using keys to indicate status
A key can be programmed to light up in a variety of ways to indicate its status.
Note:
If you decide to use one of the following options, it must usually first be set up in ECS /
EHX, the configuration software for the Eclipse / Eclipse HX system.
4.3.1 Call waiting light (ANSWR key)
When a s ource ca lls an I-Series panel, the ANSWR key will flash bright red at the call
waiting rate (four times per second). The source will be displayed in the call waiting stack
above the ANSWR key.
Audio from the source can be heard at the I-Series panel.
Note:
If any other key on the panel is assigned to the source this key will also flash at the call
waiting rate.
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I-Series Panels User Guide
When you press the ANSWR key (or another key assigned to the source and flashing) to
talk, the ANSWR key and any other key assigned to the source stops flashing and is lit
bright red to indicate that the call is active.
When you release the key to take the call it becomes dim red to indicate that it is not
active.
Note:
Any other key associated with the call is also displayed dim red.
If a call is being answered when a second source calls you, the ANSWR key wil l not flash
at the call-waiting rate, but will continue to glow solidly bright red to indicate that:
• The key is active.
• The new call has been added to the call waiting stack on the ANSWR key.
If there is a key on the I-Series panel assigned to the source of the new call this will flash
bright red at the call rate. Audio from the stacked call will not be heard. Further calls will
also be added to the answerback stack until the limit of eight calls is reached.
To answer the second call, the first call must be terminated by releasing the key pressed
to answer the first call.
The first call will then be cleared from the call waiting stack when:
• The Answerback Auto Clear timeout threshold is reached.
• You press the CLEAR key.
The ANSWR key will then flash red at the call waiting rate to signal the next call is
waiting.
4.3.1.1 Answerback Auto Clear
The Answerback Auto Clear option sets the timeout before the current call is removed
from the answer-back stack, after the call has been ended. The Answerback Auto Clear
timeout option is set in ECS / EHX to a value between 1 – 60 seconds (or Off).
For more information, see the ECS / EHX User Guide.
4.3.2 In use light
A key will double-flash once per second to indicate that a destination you are trying to
call is in use.
The In-Use lig ht opt ion is set in ECS / EHX. For more information, see the ECS / EHX
User Guide.
4.3.3 Telephone off-hook light
A key will flash red once per second if a telephone interface is assigned to that key, and
the telephone interface is of f-hook. The Eclipse / Eclipse HX matrix will cause each key
assigned to the telephone interface on every panel in the system to flash at the off-hook
rate whenever the telephone interface module (TEL-14) is active (off-hook) at one or more
of the panels.
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I-Series Panels User Guide
If you press or latch a key that is flashing at the telephone off-hook rate, the key will glow
solidly bright red to indicate that the key is active. When you release the key, it will
resume flashing at the telephone off-hook rate.
The telephone off-hook light is set in ECS / EHX. For more information, see the ECS /
EHX User Guide.
4.3.4 Radio-receiver active light
The light on a key will flash red once per second if a radio receiver is assigned to that key,
and the radio receiver is active.
The Eclipse / Eclipse HX matrix will cause each key assigned to the radio receiver on
every panel in the system to flash at the radio-receiver active rate whenever the radio
receiver is active at one or more of the panels.
If you press or latch a key that is flashing at the radio-receiver active rate, the key will glow
solidly red to indicate that the key is active.
When you release the key, it will resume flashing at the radio-receiver active rate.
The radio-receiver active light requires:
• That the radio receiver is connected using a FOR-22 interface module.
• Enabling in ECS / EHX, in the Advanced Settings > Tallies options for the FOR-
22 interface module.
For more information, see the ECS / EHX User Guide.
4.3.5 Panel connected light
When the Station Connected Tally option is selected in ECS / EHX (under Advanced
Settings > Global Settings), the key assigned to a destination panel will flash red once
per second on your user panel, whenever that destination panel is connected to the
Eclipse / Eclipse HX matrix.
The Station Connected Tally is set up in ECS / EHX. For more information, see the ECS /
EHX User Guide.
Note:
This option is primarily used when a destination panel is connected to the matrix using a
long-line link that might be active only at certain times.
4.3.6 Audio-presence light
If you assign a source to your panel as a listen-only key, the key will flash green once per
second if there is audio present at the source.
The audio-presence light is set up in ECS / EHX. For more information, see the ECS /
EHX User Guide.
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Module key
Light color
Blink rate
Listen-only key (inactive)
Dim green
None (solid)
(inactive)
Listen-only key (active)
Bright green
None (solid)
Talk key (active)
Bright red
None (solid)
Talk with Listen key (active)
Call waiting
Bright red
4 x per second
In use
Dim red
2 x per second
Audio presence
Dim green
1 x per second
Panel connected
Dim red
1 x per second
Telephone off-hook
Dim red
1 x per second
Radio receiver active
Dim green
1 x per second
Incompatible firmware
Bright red
1 x per second
4.3.7 Incompatible firmware light
If the firmware on your panel is incompatible with the matrix, all lights on the panel will
blink dim red once per second.
The display shows the following message:
No connection to Eclipse.
4.4 Key module lights (summary)
Talk or Talk with listen key
Listen component only of
Table 3: Key module lights (summary)
Dim red None (solid)
Bright green
4.5 Answer-back (ANSWR)
None (solid)
With the answer-back feature you can reply to incoming calls from sources not assigned
to keys on your I-Series panel. You can also call out to destinations not assigned to keys
on your panel.
Tip: The answer-back feature is known as the Reply key on V-Series panels.
If a second unassigned source calls you while you are speaking to the first unassigned
source, the second call is placed in the answer-back stack, a group of up to eight waiting
calls that are answered in sequence.
All incoming calls can be answered at the answer-back keys, whether from sources with
assigned keys on the intercom panel or from sources without assigned keys. Typically,
however, only calls from sources without assigned keys are answered there.
The following sections describe how to use the answer-back feature.
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4.5.1 Using the Answer-back (ANSWR) and Clear (CLEAR) keys
The Answer-back key (ANSWR) is the leftmost lower key on your I-Series panel. The
Clear key (CLEAR) is the leftmost upper key on your I-Series panel.
Figure 4-1: Answer-Back (ANSWR) and Clear (CLEAR) keys
To answer a call with the Answer-back (ANSWR) key, when a source that is not assigned
to a key on your panel calls you, press the ANSWR key when:
• The calling source’s label appears in the display above the ANSWR key.
• The ANSWR key flashes bright red to indicate a waiting call.
If you do not press the ANSWR key, the answer-back time-out period lapses and the call is
automatically removed from the answer-ba ck stack.
Note:
The answer-back time-out peri od is set in ECS / EHX. It can be set to Off or between 10 60 seconds. After the time-out period has elapsed, the call will be removed and will no
longer be available to answer.
To answer a call from an unassigned source at the Answer-back (ANSWR) key:
1. Press and hold the ANSWR key to t alk to the caller. The key is lit solid red to
indicate that it is active.
Note:
The ANSWR key cannot be latched.
2. When you complete the call, release the ANSWR key. The key is lit dim red to
indicate that it is inactive.
3. Press the CLEAR key to remove the caller’s label from the display.
Note:
The display clears automatically when the answer-back time-out period elapses
after you release the ANSWR key.
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Figure 4-2: Answering a call from an unassigned caller
If a second unassigned source calls you while you are talking to the first unassigned
source:
• The second caller’s audio will come through on your panel’s speaker.
• The second call will be placed in the Answer-back stack (a call list of up to eight
possible waiting calls).
• The second caller’s label will appear directly above the current caller’s label. The
current caller’s label appears in the display directly above the ANSWR key.
The light on the ANSWR key will flash red, at the call-waiting rate (see above), to show
that a call is waiting and that a call is currently in progress.
Note:
The ANSWR key flashes between bright red–dim red instead of the usual bright red–off,
to show that a call is also currently in progress.
To answer a call waiting in the answer-back stack:
1. Press and hold the ANSWR key to speak to the caller.
The new caller’s label will appear in the position directly above the ANSWR key,
while the next waiting call (if there is one) will display in the position directly above
it. A total of eight calls can wait in the answer-back stack.
Note:
Only the two most recent caller’s labels will appear in the display above the
ANSWR key.
2. When you complete the call, release the ANSWR key.
3. Press the CLEAR key to remove the caller’s label from the display.
The next unassigned caller’s label appears in the display above the ANSWR key.
Note:
The display clears automatically when the answer-back time-out period elapses
after you release the ANSWR key.
4. When the next caller’s label appears above the ANSWR key, press the ANSWR
key to talk to the caller.
5. Repeat steps 2 and 3 until all the calls in the Answer-back stack are answered.
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I-Series Panels User Guide
ANSWR key
Light color
Blink rate
No calls at Answer-back
Off
N / A
back
pressed
CLEAR key
Light color
Blink rate
No calls at Answer-back
Off
N / A
empty
4.5.2 Answer-back (ANSWR) and Clear (CLEAR) key lights (summary)
Calls received at Answer-
Answer-back (ANSWR) key
Answer-back stack not
Clear (CLEAR) key pressed Bright green
Table 4: Answer-back (ANSWR) and Clear (CLEAR) key lights (summary)
Bright red
Dim red None (solid)
Dim green None (solid)
4.6 Speaker and headset volume controls
4.6.1 Adjusting the main volume
The master volume level on your panel’s speaker and headset is adjusted using the main
volume control on the function key module.
4 x second
None (solid)
Turn the control clockwise to increase the volume, counterclockwise to decrease it.
Figure 4-3: Main volume and program input volume contro ls
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I-Series Panels User Guide
4.6.2 Adjusting the program input volume
Important note:
You receive program input at your panel through the AUX-101 auxiliary options module.
The AUX-101 module must be installed to the panel before you can adjust the program
input.
You adjust the program input volume on your panel’s speaker and headset using the
program input volume control (VOL/PROG) on the function key module.
Turn the knob clockwise to increase the volume, counterclockwise to decrease it.
4.6.2.1 Program input volume lights
The six LEDs located to the left of the program volume knob indicate the program volume
level. As the volume goes up or down, the number of LEDs that are lit changes.
Minimum volume is indicated by one illuminated LED. The maximum volume is indicated
by six illuminated LEDs.
You control the brightness of the six-segment LED with the Display Brightness settings in
ECS / EHX. For more information, see the ECS / EHX User Guide.
Tip: You can also use the program volume knob to adjust listen levels, to scroll through
menu items, and to select menu items. These functions are discussed later in this chapter.
4.6.3 Adjusting listen levels
When you are required to monitor several incoming sources at once, you can vary the
volume of the sources by setting the listen levels.
For example, in a control room you may be listening simultaneously to the lighting
department, the sound department, and the tape editing department, but because you
need to cue the director when the show is ready to go on the air, listening to the tape
editing department takes highest priority. You need to adjust the volumes (the listen levels)
of the monitored sources so that the tape editing department is louder than the others.
4.6.3.1 Method 1
To adjust the listen level of an incoming source:
1. Press the desired listen key. The liste n key is lit bright green.
2. Press and release the VOL/PROG control. The listen key flashes dim green.
3. Press and release the listen key again. The listen key is lit bright green.
4. To increase the source’s volume (listen level), turn the VOL/PROG control
clockwise.
To decrease the source’s volume (listen level), turn the VOL/PROG control
counterclockwise.
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I-Series Panels User Guide
5. When the required volume has been reached, press and release the VOL/PROG
control to accept the setting.
6. Press and release the listen key. The source’s volume (listen level) is now set at
the required level.
Note:
If you try to push an active listen path higher than the maximum possible volume, you will
drive the volume of all other active paths downward, putting more emphasis on the desired
path.
4.6.3.2 Method 2
The listen levels may also be adjusted using the Local Preferences menu (requires a 16button key module).This method only works with a 16-button function key module.
To adjust the listen levels, using the Local Preferences menu:
1. To display a list of menu items, press the Enter key (labeled #GRN) on the
numeric keypad.
2. The top two menu options are displayed in the panel’s leftmost display. Scroll to
Local Preferences, using the VOL/PROG control.
To select Local Preferences, press the VOL/PROG control or press 7 on the
numeric keypad.
Tip: You can also scroll through the menu items one at a time by pressing the
CLEAR key to scroll up the menu and the ANSWR key to scroll down the menu.
3. In Local Preferences, scroll to Listen Level Adjust.
To select Listen Level Adjust, press the VOL/PROG control or press 5 on the
numeric keypad.
Listen Level is displayed in the panel’s leftmost display, indicating that you are in
listen-level-adjust mode.
Tip: To quickly enter Listen Level Adjust mode, simply press three keys in quick
succession: the Enter key (labeled #GRN), followed by the 7 key, followed by the 5
key.
4. Tap any listen key or talk-with-listen key to select it. The key is lit bright green.
5. Rotate the VOL/PROG knob clockwise to increase the source’s volume or
counterclockwise to decrease the source’s volume.
6. Continue adjusting listen levels by first tapping a key to select it, and then rotating
the VOL/PROG knob to adjust the source’s volume.
7. To exit Listen Level Adjust mode, press the Escape key (labeled *RED).
Tip: You can also exit listen-level-adjust mode by not pressing a key on the
numeric keypad (0–9, *, #) for five seconds. After five seconds the mode times out.
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