Clear-Com HX System Frames User Manual

Eclipse HX-Delta User Guide
PN: 399G055 Rev: A 08/22/13

Document Reference

Eclipse HX-Delta User Guide
Part Number: 399G055 Revision: A
Legal Disclaimers
Copyright © 2013 HME Clear-Com Ltd. All rights reserved. Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered trademarks of
HM Electronics, Inc. The software described in this document is f urnished under a license agreement and may be used
only in accordance with the terms of the agreement. The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorizat ion of Clear-Com, an HME Company.
Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal , Canada; and Beijing, China. Specific addresses and contact informati on can be found on Clear-Com’s corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters California, United States Tel: +1.510.337.6600 Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters Cambridge, United Kingdom Tel: +44 1223 815000 Email:
Canada Office Quebec , Canada Tel: +1 (450) 653-9669
China Office Beijing Representative Office Beijing, P.R.China Tel: +8610 65811360/65815577
SalesSupportEMEA@clearcom.com
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Contents

Document Reference ............................................................................................... 2
Contents .................................................................................................................... 3
1 Important Safety Instructions ........................................................................... 8
Safety symbols ......................................................................................................... 9
Mains power cord ..................................................................................................... 9
2 Introduction ...................................................................................................... 10
2.1 Chapters summary ................................................................................................................ 11
2.2 Further information ................................................................................................................ 12
3 Overview ........................................................................................................... 13
3.1 Eclipse HX matrices .............................................................................................................. 13
3.2 Eclipse HX-Delta ................................................................................................................... 14
3.2.1 Chassis and assembly .................................................................................................. 14
3.2.2 Eclipse HX-Delta front panel ......................................................................................... 15
3.2.3 Eclipse HX-Delta rear panel .......................................................................................... 18
3.2.4 Power supplies .............................................................................................................. 20
3.2.5 Main features of the Eclipse HX-Delta .......................................................................... 20
3.2.6 CPU card ....................................................................................................................... 21
3.3 Interface cards ....................................................................................................................... 22
3.3.1 MVX-A16 analog interface card .................................................................................... 22
3.3.2 E-FIB fiber interface card .............................................................................................. 22
3.3.3 E-QUE interface card (for FreeSpeak/CellCom con nections and E1 / T1 trunk lines) . 23
3.3.4 E-MADI64 MADI interface card ..................................................................................... 23
3.3.5 IVC-32 IP interface card ................................................................................................ 24
3.3.6 LMC-64 metering card .................................................................................................. 24
3.4 Interface modules .................................................................................................................. 24
3.5 EHX configuration software ................................................................................................... 25
3.6 User panels ........................................................................................................................... 26
4 Installing the Eclipse HX-Delta .................................................................... 27
4.1 Before you begin the installation ........................................................................................... 27
4.1.1 Check the shipment ...................................................................................................... 27
4.1.2 Unpacking the System .................................................................................................. 27
4.1.3 Reconnecting the CPU card backup battery ................................................................. 28
4.2 Installing the Eclipse HX-Delta .............................................................................................. 30
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Installing the external power supplies ........................................................................... 31
4.2.1
4.2.2 Installing the rear panels ............................................................................................... 31
4.3 Installing CPU cards .............................................................................................................. 32
4.3.1 Hot patching CPU cards ................................................................................................ 33
4.3.2 Checking the CPU Card installation .............................................................................. 34
4.4 Installing interface cards ....................................................................................................... 35
4.4.1 Installing an interface card to the matrix ....................................................................... 35
4.4.2 Removing an interface card from the matrix ................................................................. 35
4.4.3 Combining interface cards in the matrix ........................................................................ 35
4.4.4 Static sensitivity ............................................................................................................. 37
4.4.5 Hot patching (hot plugging) ........................................................................................... 37
4.4.6 Configuration ................................................................................................................. 37
4.4.7 Checking MVX-A16 analog port card installation .......................................................... 38
4.5 Wiring audio devices to the matrix ........................................................................................ 39
Clear-Com recommends the use of shielded cable. ........................................... 39
4.6 Wiring panels to the matrix .................................................................................................... 40
4.6.1 4-Pair analog ................................................................................................................. 40
4.6.2 Single-pair digital ........................................................................................................... 41
4.7 Wiring CPU card interfaces ................................................................................................... 42
4.7.1 CPU card interface connectors ..................................................................................... 43
4.8 DSE1/T1 Matrix to Matrix crossover cable connections ....................................................... 52
4.9 E1/T1 Matrix to Matrix straight cable connections ................................................................ 52
4.10 E1 to FreeSpeak / CellCom antenna straight cable c onnection ........................................... 53
5 Using the Eclipse HX-Delta ............................................................................. 54
5.1 Creating and storing system configurations .......................................................................... 54
5.2 Setting the default IP Address ............................................................................................... 55
5.3 Using the CPU card Ethernet ports ....................................................................................... 55
5.3.1 Configuration restrictions for Ethernet ports ................................................................. 56
5.4 CPU card fail-safes ............................................................................................................... 56
5.5 CPU card lights and controls ................................................................................................. 57
5.5.1 Using the embedded configuration ............................................................................... 61
5.6 MVX-A16 analog card front-panel lights and controls ........................................................... 63
5.7 Power status and alarm lights ............................................................................................... 65
5.7.1 Power status light [Power Good] ................................................................................... 65
5.7.2 Alarm lights and alarm reset button .............................................................................. 66
5.8 Connecting the matrix ........................................................................................................... 67
5.8.1 Eclipse HX-Delta rear connector panels ....................................................................... 68
5.8.2 Connecting the CPU Card ............................................................................................. 69
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Connecting interface cards ........................................................................................... 69
5.8.3
6 E-MADI64 card ................................................................................................. 71
6.1 E-MADI64 front panel lights and controls ............................................................................. 72
6.2 E-MADI64 rear panel connectors .......................................................................................... 75
6.3 MADI channels ...................................................................................................................... 76
6.3.1 MADI channel labeling .................................................................................................. 77
6.4 Setting up the E-MADI64 card .............................................................................................. 77
6.4.1 Connecting a Word Clock source .................................................................................. 78
6.4.2 Connecting a video source ............................................................................................ 78
6.4.3 Connecting E-MADI64 Audio (using Coaxial or Fiber cable) ........................................ 79
6.5 Upgrading the E-MADI64 card .............................................................................................. 79
7 E-FIB fiber card ................................................................................................ 80
7.1 E-FIB front panel lights and controls ..................................................................................... 81
7.2 E-FIB rear panel lights and connectors ................................................................................. 84
7.3 Configuring a fiber optic connection ...................................................................................... 86
7.4 Simplex fiber cabling ............................................................................................................. 87
7.4.1 Single card set redundancy ........................................................................................... 87
7.4.2 Dual card set redundancy ............................................................................................. 89
7.4.3 Fault tolerance ............................................................................................................... 91
8 E-QUE E1/T1 card ............................................................................................ 94
8.1 E-QUE front panel lights and controls ................................................................................... 95
8.2 E-QUE rear panel connectors ............................................................................................... 97
8.3 E-QUE interface card applications ........................................................................................ 99
8.3.1 FreeSpeak/CellCom application .................................................................................... 99
8.4 E1 Trunk and Direct Modes ................................................................................................ 102
8.5 T1 trunking .......................................................................................................................... 105
8.6 Trunking failover .................................................................................................................. 107
9 IVC-32 card for IP-based connections ......................................................... 108
9.1 IVC-32 front panel lights and controls ................................................................................. 109
9.2 IVC-32 rear panel connectors ............................................................................................. 111
9.3 IVC-32 interface applications .............................................................................................. 112
9.3.1 V-Series IP Panels ...................................................................................................... 112
9.3.2 IP linking and trunking ................................................................................................. 112
9.3.3 Concert Users ............................................................................................................. 113
10 LMC-64 metering card ................................................................................... 114
10.1 LMC-64 front panel lights and controls ............................................................................... 115
10.2 LMC-64 rear panel connectors ............................................................................................ 117
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LMC-64 interface applications ............................................................................................. 119
10.3
11 Maintaining the Eclipse HX-Delta ........................................................... 120
11.1 Routine maintenance recommendations ............................................................................ 120
11.1.1 Cleaning the matrix ..................................................................................................... 120
11.1.2 Spare parts .................................................................................................................. 121
11.2 Fail-Safe modes .................................................................................................................. 121
11.2.1 Dual power supplies .................................................................................................... 121
11.2.2 Hot patchability ............................................................................................................ 122
11.2.3 Onboard processors .................................................................................................... 122
11.2.4 Fail-Safe communication ............................................................................................. 122
11.3 Troubleshooting................................................................................................................... 122
11.3.1 Troubleshooting power supply problems .................................................................... 122
11.3.2 Troubleshooting data issues ....................................................................................... 125
11.4 System block diagram ......................................................................................................... 127
12 Specifications ................................................................................................ 128
12.1 Matrix capabilities ................................................................................................................ 128
12.2 Mechanical .......................................................................................................................... 128
12.3 Environmental ..................................................................................................................... 129
12.4 Matrix performance ............................................................................................................. 129
12.5 E-MADI64 interface front card ............................................................................................. 129
12.6 E-MADI64 interface rear card ............................................................................................. 130
12.7 E-MADI64 fiber cable .......................................................................................................... 130
12.8 E-MADI64 fiber transceiver ................................................................................................. 130
12.9 E-MADI64 clock sources ..................................................................................................... 131
12.10 E-FIB fiber interface front card ........................................................................................ 131
12.11 E-FIB Fiber interface rear card ........................................................................................ 132
12.12 Fiber cable ....................................................................................................................... 132
12.13 Fiber transceiver ............................................................................................................. 132
12.14 E-QUE interface front card .............................................................................................. 133
12.15 E-QUE interface rear card ............................................................................................... 133
12.16 IVC-32 interface front card .............................................................................................. 133
12.17 IVC-32 interface rear card ............................................................................................... 134
12.18 LMC-64 interface front card ............................................................................................ 134
12.19 LMC-64 interface rear card ............................................................................................. 134
12.20 MVX-A16 analog interface card ...................................................................................... 135
12.21 Data interface: 16 bi-directional ...................................................................................... 135
12.22 Backplane connector: FCI/BERG Metral ........................................................................ 136
12.23 System programming ...................................................................................................... 136
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Minimum PC requirements (for EHX soft war e) ............................................................... 137
12.24
12.25 Recommended PC requirements (for EHX software) .......................................... 138
12.26 External power supply units ............................................................................................ 139
13 Glossary ......................................................................................................... 140
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Eclipse HX-Delta User Guide

1 Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in acc ordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third grounding prong. The wide bl ade or the third prong are provided for your safety. If the provided plug does not fit int o your outl et, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit f rom the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or s ol d with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-cord supply or pl ug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

Safety symbols

Familiarize yourself with the safety symbols in Erro r! Re fer ence source not found.. These symbols are displayed on the apparatus and warn you of t he pot ential danger of electric shock if the system is used improperly. They also refer you to important operating and maintenance instructions in the product user manual.
Figure 1 Safety symbols

Mains power cord

Eclipse HX matrices are powered by an internal power supply. The cord to connect t he i nt ernal power supply to the mains supply must conform to t he following:
The mains power cord shall have an IEC C13 connector at one end and a mains power plug at the other end.
An IEC C13 plug has three pins, the centre pin carrying the earth / ground. The other two pins carry neutral and live circuits.
The conductors of the mains cords shall have adequate cross-sectional area for rated current consumption of the equipment.
The mains plug that con nects to the mains supply must be approved for use in the country where the equipment is to be used.
The mains power cord mu st be an IEC mains power cord complying with standard IEC60320; IEC320/C13.
Mains power cords use d i n the U.S. must also comply with standard UL817.
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Servicing instructions are for use by qualified personnel only. To reduce the risk

2 Introduction

The system is a digital point-to-point intercom platform, designed to seamles sly integrate your entire your entire intercom infrastr uct ure (digital, wireless, IP-based and analog intercom systems). The system comprises matri ces, interface cards and modules, user panels and interface frames.
At the heart of the system is the central matrix, comprising a matrix and the highly intuitive configuration software, run from an external PC. The Eclipse HX-Delta User Guide describes how to use the Eclipse HX-Delta, a 3RU matrix with 2 CPU cards, and slots for 4 interface cards and 3 interface modules.
The guide:
Provides an overview of the Eclipse HX-Delta, including the interface cards that you can fit to the matrix.
Describes how to install, use and maintain an Eclipse HX-Delta.
Describes how to use a range of interface cards with the matrix, including the E-FIB,
E-MADI64, E-QUE, IVC-32 and LMC-64 interface cards.
Provides detailed sp ecif ications for the Eclipse HX-Delta.
Tip: For more detailed information about installing an Eclipse HX system, see the Eclipse HX Matrix
Installation Guide.
For more information about EHX, see your EHX documentation, including EHX Help (integrated with your software).
of electric shock, do not perform any servicing other than that described by this guide, unless qualified to do so. Refer all servicing to qualified service personnel.
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Eclipse HX-Delta User Guide
Chapter
Summary
Important safety instructions for installing, using and maintaining
2 Introduction
This chapter. An introduction to this guide.
3 Overview 4 Installing the
Describes how to install the Eclipse HX-Delta matrix, including
5 Using the Eclipse HX-Delta
Describes how to use the Eclipse HX-Delta, including the front
6 E-MADI64 card
Describes the E-MADI64 card, which provides up to 64 duplex
7 E-FIB fiber card
Describes how to connect matrices (Eclipse HX-Delta, Eclipse
8 E-QUE E1/T1 card
Describes how to set up and use the E-QUE interface, which
9 IVC-32 card for IP-based
Describes how to set up and use the IVC-32 interface, which
10 LMC-64 metering card
Describes how to use the Eclipse HX level metering card (LM C-
11 Maintaining the
Describes maintenance tasks for the Eclipse HX-Delta, including
12 Specifications
Technical specifications for the Eclipse HX-Delta
13 Glossary
Glossary of terms used in relation to the Eclipse HX system

2.1 Chapters summary

1 Important Safety Instructions
Eclipse HX-Delta
the Eclipse HX-Delta.
An overview of the Eclipse HX system, the Eclipse HX-Delta matrix, and the interface cards that may be fitted to the matrix.
the CPU cards, MVX-A16 cards, and other interface cards.
panel controls and the information LEDs, the CPU ca rd, and power supplies.
channels of AES3 digital audio over a coaxial cable or fiber pair between compatible devices. The card supports both direct and trunk connections.
HX-Median, Eclipse HX-Omega and Eclipse HX-PiCo) together, using the E-FIB fiber interface.
connections
Eclipse HX-Delta
connects the Eclipse HX-Delta with wireless intercom systems (such as CellCom / FreeSpeak), E1 and T1 trunk lines, and E1 direct lines.
enables the Eclipse HX-Delta to connect over IP to V-Series IP panels, other matrices, Concert and other IP-based intercom systems.
64) to provide audio level metering to Production Maestro Pro (the Eclipse HX centralized routing tool application).
the replacement of components.
Table 1: Chapters summary
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Eclipse HX-Delta User Guide

2.2 Further information

For more information about any of the Eclipse HX system components referenced in this guide (including matrices, interface cards, inte rf ace modules and EHX configuration software), see the specific manual / documentation for that device or software.
Eclipse HX documentation is available from:
Your product DVD-ROM.
The Clear-Com website (http://www.clearcom.com/product/digital-matrix
For sales information, see your Clear-Com sales r epresentative. For contact information, see Page 2 of this guide.
).
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Matrix
Description
Eclipse HX-Delta

3 Overview

This chapter provides an overview of the Eclipse HX-Delta matrix, including the interface cards and modules that can be fitted to the matrix.

3.1 Eclipse HX matrices

There are four types of Eclipse HX matrix available from Clear-Com:
The Eclipse HX-Delta has slots for 2 CPU cards, 4 interface cards and 3 interface modules in a three rack unit (3RU) frame.
Eclipse HX-Median
Eclipse HX-Omega
For more information, see this guide.
The Eclipse HX-Median has slots for 2 CPU cards, 7 interface cards, and 8 interface modules in a six rack unit (6RU) frame.
For more information, see the Eclipse HX-Median User Guide.
The largest matrix in the Eclipse HX range.
The Eclipse HX-Omega has slots for 2 CPU cards and 15 interface cards in a six rack unit (6RU) frame.
For more information, see the Eclipse HX-Omega User Guide.
Eclipse HX-PiCo
The Eclipse HX-PiCo provides up to 32 panel and 4 additional four-wire ports in a one rack unit (1RU). For
more information, see the
Eclipse HX-PiCo User Guide.
Table 2: Eclipse HX Matrices

3.2 Eclipse HX-Delta

A complete Eclipse HX-Delta system consists of a central matrix and the remote audio devices (which may include user panels, interface cards, interface modules, four-wire devices and systems) connected to it.
Note:
The term central matrix is used to differentiate the core hardware and software from the connected user panels and interfaces. The central matrix itself consists of the matrix hardware (the Eclipse HX-Delta matrix) and the EHX configuration software.

3.2.1 Chassis and assembly

The matrix chassis is a metal rectangular box which measures three rack units (6RU) high and 19-inches wide (13.45 cm x 48.3 cm). The Eclipse HX-Delta has:
2 CPU cards.
Slots for 4 interface cards, and 3 interface modules.
2 12V external power supplies (for redundancy).
2 internal cooling fans (for redundancy).
Rear to front Ethernet / panel feed through.
Front handles for easier removal from the rack.
RJ-45 and fiber-optic connectors are located on removable plates on the rear of the chassis. These connect the interface cards and modules to user panels, four-wire audio equipment, wireless equipment, and other intercom devices.
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3.2.2 Eclipse HX-Delta front panel

Figure 2: Eclipse HX-Delta front panel
Eclipse HX-Delta User Guide
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Feature
Description
A
B
C
D
E
Key: Eclipse HX-Delta front panel
Interface modules. The Eclipse HX-Delta can house up to 3 interface modules.
Blank panels can be installed to unused slots. For more information, see 3.4
LAN / PNL connector. Front to rear Ethernet / panel feed through
Interface cards. Up to 4 interface cards can be installed to the matrix. Blank
panels can be installed to unused slots. For more information, see 3.3
CPU cards (P1 and P2). Two CPU cards are fitted to each Eclipse HX-Delta system, in a master and slave relationship.
The second CPU card provides redundancy in the case of outages or planned maintenance. Only one rear-panel CPU card is required.
Interface modules.
Interface cards.
For more information, see 3.2.6
Power status and alarm lights A range of power status and alarm lights are displayed on the front of the
matrix. An alarm reset button (pressed using a pin) is located above the power status and alarm lights.
Under normal operating conditions, the red alarm lights remain off, while the
green power supply lights stay on continuously.
The status and alarm lights comprise the following:
Power status light [Power Good]. When lit, this green status light indicates that the matrix is receiving power from at least one of the two external 12V power supplies.
Main alarm light [Alarm]. An alarm source triggers the red main alarm light and also one of the additional, specific red alarm lights, allowing you to identify or correct alarm conditions before they affect the operation of the matrix.
CPU card alarm light [Config Alarm]. When lit, this red alarm light indicates a CPU card failure. An audible alarm is given simultaneously.
External alarm light [Ext Alarm]. When lit, the red external alarm light indicates that an external alarm condition is present. . The external alarm is connected to the matrix through the 9-pin D-type connector on the matrix’s rear panel labeled Alarm I/O.
CPU card.
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Temperature warning light [Overtemp]. When lit, this red warning
F
light indicates that the matrix is above the maximum operational temperature limit and is in danger of overheating.
Internal PSU failure light [Int PSU Fail]. When lit, this red warning light indicates that the internal power supply has failed.
External PSU failure lights [Ext PSU Fail (1/2)]. There are two external PSU failure lights, one for each of the twin external 12V power supplies. When lit, the red warning light indicates that the external power supply has failed. If both lights are lit, both the power supplies have failed.
Fan failure lights [Fan Fail (1/2)]. There are two cooling fan failure lights, one for each of the two cooling fans in the matrix. When lit, the
red warning light indicates that a fan has failed. If both lights are lit, both
the fans have failed.
For more information, see 5.7
Power status and alarm lights.
Handle. There are handles on either side of the matrix to facilitate placing and removing the Eclipse HX-Delta in the 19” rack.
Table 3: Key to Eclipse HX-Delta front panel
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3.2.3 Eclipse HX-Delta rear panel

Figure 3 Eclipse HX-Delta rear panel
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Feature
Description
A
B
C
D
E
Key: Eclipse HX-Delta rear panel
DC power supply connectors. For more information about the 12V external
power supplies, see 3.2.4
Spare slots for interface card rear connector panels. All front installed interface cards require a corresponding rear connector panel. Blank panels can be installed to unused slots.
The Eclipse HX-Delta has 4 slots available for interface cards. For more information, see 3.3
CPU card rear panel. The CPU card rear panel houses connectors for an external PC, network, interfaces, alarms and other matrices.
Up to 2 CPU cards can be installed to the matrix, but only one rear-panel CPU card is required. Whichever of the two front-installed CPU cards is acting as master will work in conjunction with this card. For more information, see
3.2.6
CPU card.
Interface cards.
Power supplies.
LAN / PNL connector. Rear to front Ethernet / panel feed through
Interface module slots. The Eclipse HX-Delta has 3 built-in interface module
slots. For more information, see 3.4
Table 4: Key: Eclipse HX-Delta rear panel
Interface modules.
Eclipse HX-Delta User Guide
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Feature
Description
directly on the matrix.

3.2.4 Power supplies

The Eclipse HX-Delta matrix has two external 12V power supplies for redundant operation. One power supply unit can power an entire matrix. The second unit provides a backup in case of failure or damage to the first unit.
The two external supplies have separate IEC connectors to AC mains, and are designed for completely automatic and transparent changeover between supplies in the event of a power outage in one of the AC mains circuits.
Each power supply has an input voltage between 100-240 VAC, 50-60Hz.

3.2.5 Main features of the Eclipse HX-Delta

Features of the Eclipse HX-Delta matrix system include:
Chassis / matrix
Broadcast audio quality
Interface cards
Interface modules
Redundancy
3RU metal frame, with handles to expedite placement in the rack.
Full audio bandwidth throughout the signal chain, producing superior broadcast audio quality. The system maintains 24-bit depth, a sampling rate of 48kHz, and 30 Hz to 22 kHz frequency response.
Support for 4 interface cards, including MVX-A16, E-FIB, E-MADI64, IVC-32, LMC-64, E-QUE cards.
For more information, see 3.3
Interface cards.
Support for 3 interface modules (used to connect the matrix to telephones, two-way radios, camera intercoms, partylines, and other intercom devices).
For more information, see 3.4
Interface modules.
Fail-safe redundancy is achieved with two CPU cards and two external power supplies.
GPIs / GPOs
20
Note:
Power supplies automatically switch to the correct voltage, for compatibility around the world.
Eight general purpose inputs and eight relays, located
Eclipse HX-Delta User Guide
User panels
VOX
Full compatibility with V-Series and I-Series user panels.
The VOX-programmable audio visually cues you at the matrix when audio transmits at a programmed threshold on a connected user panel or interface.
EHX configuration software
EHX provides an intuitive and visual way to configure the Eclipse HX matrix system. The Eclipse HX-Delta can store up to four system configurations.
Table 5: Eclipse HX-Delta features
Tip: The number of interface cards that can be fitted to the matrix is limited by port count.
For more information, see
4.4.3 Combining interface cards in the matrix

3.2.6 CPU card

Two CPU cards are fitted to each Eclipse HX-Delta, in a master and slave relationship. The second CPU card provides redundancy in the case of outages or planned maintenance.
The master CPU card:
Provides the serial data and Ethernet connection to the connected EHX PC.
Coordinates the data flow between the other interface cards and modules in the
system, allowing them to communicate with each other.
Stores up to four complete configurations, enabling the selection and activation of a configuration directly from the card.
Includes an additional, embedded configuration, which may be activated from the card for fast fault checking after the installation or upgrade of the Eclipse HX system.
Tip: A configuration determines the operating parameters of the Eclipse HX matrix system,
including port functions, talk-and-listen audio routes, controls and other functions. Configurations are created and managed in EHX, for download to the matrices. For more information about EHX, see 3.5
Note:
EHX configuration software.
The cards slide vertically into the front of the matrix and connect to the backplane.
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3.3 Interface cards

You can fit 4 interface cards to the Eclipse HX-Delta. The number of different types of interface card you can fit to the matrix is limited by the available port
count (496 audio ports). For more information, see 4.4.3 Combining interface cards in the matrix. Interface cards slide vertically into the front of the matrix and connect to the backplane.
Note:
The term central matrix is used to differentiate the core hardware and software from the connected intercom panels and interfaces. The central matrix itself consists of the matrix hardware (in this case, the Eclipse HX-Delta) and the EHX configuration software.
Tip: For detailed information about installing int erf ace cards, see 4.4 Installing interface cards.

3.3.1 MVX-A16 analog interface card

An MVX-A16 analog port card controls the operation of panels and interfaces connected to it. User panels and interfaces connect to the port card through an RJ-45 connector (port) on the rear panel. Shielded CAT5 cable attaches the panel or interface to the RJ-45 connector.
The MVX-A16 analog port card sends balanced audio and RS-422 data signals to connected audio equipment through 4-pair shielded CAT5 cable. The card connects up to 16 audio devices (such as user panels, interfaces, or four-wire audio equipment) to the central matrix.
Each audio device connected to an analog port card communicates with all other audio devices in the system and with the central matrix.
Intelligent linking
For intelligent linking, shielded CAT5 cable is run from a port on one Eclipse HX-Delta matrix to a port on a second Eclipse HX-Delta matrix to form a trunkline connection.

3.3.2 E-FIB fiber interface card

E-FIB fiber interfaces connect Eclipse HX matrices together to provide a high speed, dual redundant link to transfer audio samples and data between systems. These connections can be configured to provide protection against the loss of a link or a node.
Each E-FIB fiber interface card set comprises:
A front card with various status indicators.
A rear card with two Duplex LC Terminated fiber optic connectors
(TXVRA and TXVRB).
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3.3.3 E-QUE interface card (for FreeSpeak/CellCom connections and E1 / T1 trunk lines)

The E-QUE interface card allows the Eclipse HX-Delta to connect to FreeSpeak/CellCom antennas, FreeSpeak/CellCom antenna splitters, and E1 and T1 trunk lines.
Each E-QUE interface card set comprises:
A front card with a reset button and various status indicators.
A rear card with eleven RJ-45 ports giving eight standard Ethernet ports, DECT sync
in and out and a LAN port for diagnostic use.
Each E-QUE front card has status LEDs for power, port activity and LAN status. The port activity LEDs show when
A device is connected to an E1 port.
A connection has been established between the E1 port and the connected device.

3.3.4 E-MADI64 MADI interface card

The E-MADI64 is a MADI (Multichannel Audio Digital Interface) card, providing up to 64 duplex channels of AES3 digital audio over a coaxial cable or fiber pair between compatible devices.
Note:
You have the option in EHX to limit the E-MADI64 card to either 32, 56 or 64 channels of audio. All MADI channels have standard EHX settings, including VOX and in-use tally. See also 6 E-MADI64 card.
Each E-MADI64 card set comprises:
A front card with pin reset and various status indicators (including channel quantity, sample rate, power and diagnostic (active and error) indicators).
A rear card with a MADI fiber connector, MADI input and output coaxial cable connectors, and coaxial Video black and burst / Tri Level HD / Word clock sync input.
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3.3.5 IVC-32 IP interface card

The IVC-32 interface allows the Eclipse HX matrix to connect to IP enabled V-Series panels, other matrices and Concert users using an IP network.
Each IVC-32 interface comprises:
A front card with a reset button and various status indicators.
A rear card with eleven RJ-45 ports giving eight E1/T1 ports (not used), DECT sync
in and out (not used) and a LAN port for IP connectivity.
Each IVC-32 front card has status LEDs for power, port activity and LAN status. The LAN indicators show whether there is a LAN connection and the IP activity on the LAN port.
IVC-32 Redundant Card
You can add an IVC-32 Redundant Card that provides fail-over redundancy for one or more IVC-32 Cards in the matrix.
An IVC-32 Card will fail-over to the IVC-32 Redundant Card under the following conditions:
• All configured
• The IVC-32 Card is detected as absent from the VME backplane.
• It is requested
A switch back from a redundant card back to a failed card onl y occurs under the following condition:
The redundant card has failed. If the original card is still in error, then it will switch back and forward until corrective action is taken.
VoIP ports are unconnected for longer than 90 seconds.
via the EHX Event Log.

3.3.6 LMC-64 metering card

The LMC-64 interface allows the Eclipse HX-Delta to provide Production Maestro Pro (routing software) clients with audio level metering of partylines (conferences) and four-wire ports over an IP network.
Each LMC-64 interface comprises:
A front card with a reset button and various status indicators.
A rear card with eleven RJ-45 ports giving eight E1/T1 ports (not used), DECT sync
in and out (not used) and a LAN port for IP connectivity.
The card supports both direct and trunk connections.
Each LMC-64 front card has status LEDs for power, port activity and LAN status. The LAN indicators show whether there is a LAN connection and the IP activity on the LAN port.

3.4 Interface modules

Interface modules convert the four-wire signals of a central matrix port to other types of signals that communicate with devices such as telephones, camera intercoms, two-way radios, and so on. In this way non-four-wire devices can communicate with the central matrix.
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Each interface module has hardware connectors to connect to both the central matrix and the external device that communicates with the central matrix.
Most interface modules connect to the central matrix via shielded CAT5 cable terminated with RJ-45 connectors.
Tip: The type of cable used to connect the interface module to the non-four-wire device
varies with the device. For more information, see the dedicated user guide / manual for that interface module.
The following interface modules are compatible with the Eclipse HX-Delta matrix:
TEL-14 telephone interface module.
CCI-22 dual party-line interface module.
FOR-22 four-wire interface.
GPI-6 general purpose inputs interface module.
RLY-6 relay (general-purpose outputs) interface module.
AES-6 digital interface module used with V-Series panels fitted with the AES-3 option
card. It may also be used with AES-3 compliant third party equipment.
Tip: Additional interface modules may be added to the Eclipse HX-Delta, using separate
interface module frames such as the IMF-3 and IMF-102. For more information, see the dedicated user guide / manual for that particular interface frame.
Note:
DIG-2 interface modules are not compatible with the Eclipse HX-Delta.

3.5 EHX configuration software

The Eclipse HX (EHX) configuration software controls the operation of the connected audio devices by sending signals to the circuit cards in the matrix, which then relay the signals to the audio devices.
Configurations (the operating parameters of complete system setups) are usually created on the EHX computer.
Up to four complete system configurations can be stored in the CPU card of the Eclipse HX-Delta, for retrieval and activation when required. The external PC that hosts the EHX software can store an almost unlimited number of complete system configurations (the number is only limited by the available memory space on the PC). You can download the configurations to the Eclipse HX-Delta as required.
EHX runs on the following versions of Windows:
Microsoft Windows Server 2003 SP2 (32 bit and 64 bit).
Microsoft Windows Server 2003 R2 (32 bit and 64 bit).
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Microsoft Windows Server 2008 SP2 (32 bit and 64 bit).
Microsoft Windows Server 2008 R2 (64 bit).
Note:
Only 64 bit is supported, as Windows Server 2008 R2 is not available for 32 bit.
Microsoft Windows XP SP3 (32 bit and 64 bit).
Microsoft Windows Vista SP2 (32 bit and 64 bit)
Windows 7 (32 bit and 64 bit).
When running EHX on Windows operating systems, the client and server can run on separate machines connected over a network. You can use EHX to perform a wide range of configuration tasks, including:
Assigning labels (names) to ports and user panels.
Creating point-to-point and fixed group (partyline) communications between
connected audio devices.
Enabling, limiting or disabling features of any connected user panel or card.
Configuring connections between matrices.
Tip: The above list is not definitive. For more information about the capabilities of EHX, see
EHX Help.
The EHX system can be set up to run on a client/server model over a network, allowing the system administrator to control multiple matrices remotely.

3.6 User panels

The following Clear-Com user panels are compatible with the Eclipse HX-Delta:
V-Series panels, including expansion panels.
I-Series panels, including expansion panels.
Note:
For more information about installing, using and maintaining user panels, and connecting user panels to the matrix, see either:
• The V-Series Panels Guide.
• The I-Series Panels Guide.
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4 Installing the
Eclipse HX-Delta
This chapter describes how to install the Eclipse HX-Delta, including the power supplies, CPU cards, interface cards and modules.

4.1 Before you begin the installation

4.1.1 Check the shipment

When the Eclipse HX-Delta is received, inspect the boxes for shipping damage. Report any shipping damage to the carrier.
Check that every item on the packing list has been received. Save all packing materials in the event that any items need to be returned.
Note:
The Eclipse HX distributor is not responsible for shipping damage.

4.1.2 Unpacking the System

When the Eclipse HX-Delta system is received the CPU cards and interface cards, power supplies, and rear-connector panels are pre-installed in the matrix chassis.
The customer must supply:
The standard 19-inch rack in which to install the matrix.
A personal computer to run the EHX configuration software
Note:
See 12.24 Minimum PC requirements (for EHX software) and 12.25 Recommended PC
requirements (for EHX software)
CAT5 cables (to connect the matrix to user panels, interface modules, and other devices). Clear-Com recommends shielded cables.
respectively.
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Observe anti-static procedures. The CPU card can be damaged by static

4.1.3 Reconnecting the CPU card backup battery

Important:
Before the Eclipse HX-Delta is installed, the CPU card’s backup battery must be reconnected. The matrix will operate if the battery is not reconnected. is powered down, all run time information (dynamic assignments, crosspoint states and levels) will be lost.
The CPU card has a lithium backup battery that powers the CPU memory if the AC electricity fails. This backup battery is shipped disconnected to preserve battery life.
electricity. Personnel reconnecting the battery should ensure that they ground themselves and all tools before touching cards.
To reconnect the CPU card’s backup battery:
1. Locate the three pins under the CON9 heading. A jumper plug is placed over pins 2 and 3. This is the OFF position.
Note:
CON9 is located at the top of the CPU card, about half way between the front and back of the
card.
2. Lift the jumper plug off the pins, and place it over pins 1 and 2. This is the ON position. The battery is now powered.
However, if the matrix
Figure 4: CPU card with detail of CON9 jumper plugs
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Eclipse HX-Delta User Guide
Pin
Status
1
On
2
Common
3
Off
Eclipse HX-Delta CPU cards are fitted with a socketed battery, normally a Renata CR2477N with a capacity of 950mAh and a life of approximately 247 days. These socketed batteries are easily replaced and this operation does not have to be carried out by service personnel.
Disconnecting the CPU backup battery
Before performing any service on the CPU card, the backup battery must be disconnected. To do so, place the CON9 jumpers in the OFF position as described in the previous procedure.
Table 6: CON9 Pin configuration
If the matrix is going to be stored for more than 3 months, the CPU backup battery needs to be temporarily deactivated while the matrix is stored.
To do so, put the CON9 jumper in the OFF position as described above. In order to power up and start operating the matrix, reconnect the CPU backup battery by placing the CON9 jumper in the ON position, as described above.
Note:
Battery deactivation should be carried out by qualified service personnel.
Low power warning
If the CPU card is left unpowered for a period of time the batteries for the battery backed up RAM may become discharged. This results in the run time information being lost.
If this state is detected by the CPU card then the CPU card will provide signalization in the form of 2 rapid flashes followed by a slow flash of the OK LED. If EHX is logging, then the following message will appear in the log.
Non Volatile Data is invalid - Please check Battery Voltage
If on successive power downs of the Eclipse HX-Delta matrix the above state is detected, and the message appears in EHX logs, then it is advisable to check the health of the CPU card on board battery, which should be nominally at least 2.8V.
The minimum at which the data may remain intact is around 1.5V but normally the battery should be replaced before the voltage drops to this level.
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Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Lithium batteries can overheat or explode if they are shorted. When handling the CPU card or a loose battery, do not touch any external electrical conductors to the battery’s terminals or circuits to which the terminals are connected.
Note:
When servicing the battery, make sure that the jumper on CON9 is connecting pin 2 (common) to either pin 1 (on) or to pin 2 (off). If the common is left floating, the CPU may behave unpredictably. For example, the microprocessor may reset itself intermittently.

4.2 Installing the Eclipse HX-Delta

The following overview gives a summary of the steps required to install an Eclipse HX-Delta matrix. More detailed information on each step is provided in the sections that follow.
To install an Eclipse HX-Delta:
1. Remove the Eclipse HX-Delta matrix chassis from its shipping carton.
2. Install the Eclipse HX-Delta to the standard 19 inch rack.
Environmental note:
Leave clearance on all sides of the matrix chassis to ensure proper airflow. Do not block ventilation vents.
3. Check the position of CPU cards and interface cards, power supplies, and rear connector panels. Later sections in this chapter give more information on these items.
4. Apply power to the unit using the two external power supplies..
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