Citroen Jumpy (2022), Dispatch (2022) Owner’s Manual

Page 1
HANDBOOK
Page 2
Access to the Handbook
MOBILE APPLICATIONS Install the Scan MyCitroën application (content
available o󰀪ine).
Also available in the MyCitroën App application.
ONLINE
View or download the handbook at the following address:
http://service.citroen.com/ACddb/
Scan this QR Code for direct access.
Select: – the language, – the vehicle and body style, – the issue period of the handbook corresponding to
the date of 1
st
registration of the vehicle.
Page 3
Welcome
This document contains the key information and recommendations you will need to be able to explore your vehicle in complete safety. We strongly recommend familiarising yourself with it, as well as the Maintenance and Warranty Guide.
Your vehicle will be tted with only some of the equipment described in this document, depending on its trim level, version and the specication for the
country in which it was sold. The descriptions and illustrations are for guidance only.
Automobiles CITROËN reserves the right to modify the technical specications, equipment and accessories without having to update this document.
If ownership of your vehicle is transferred, please ensure this Handbook is passed on to the new owner.
Key
Safety warning
Additional information
Environmental protection feature
Left-hand drive vehicle
Right-hand drive vehicle
Location of equipment/button indicated using a
black area
Identication
This allows you to identify the special features of the vehicle:
Van
Crew cab with manual child lock
Crew cab with electric child lock
Combi, Business, Feel, Shine, Business Lounge
Page 4
Contents
Overview 4
5
Labels
Overview
Eco-driving
1Dashboard instruments
Instrument Panel 9 Warning and indicator lamps Indicators Distance recorders Lighting dimmer Trip computer Touch screen Additional remotely operable functions (Electric) Setting the date and time
16
22
22
24
11
21
26
26
2Access
Electronic key with remote control function and built-in key Unlocking/Complete or selective unlocking Back-up procedures Central locking Electric sliding side door(s) General recommendations for the sliding side doors Hands-free sliding side door(s) Side-hinged rear doors Tailgate Tailgate rear screen Alarm Electric windows
28
30
34
37
38
39
42
43
44
44
45
47
 ■
Correct driving position 48 Front seats 2-seat front bench seat Steering wheel adjustment
 ■
Mirrors Moduwork Precautions for the seats and bench seats Fixed one-piece bench seat Fixed rear seat and bench seat Rear seat and bench seat on rails Individual rear seat(s) on rails
Crew cab, xed
Crew cab, folding
Interior ttings Loading area ttings Seating area ttings
Panoramic sunroof Retractable sliding table Heating and Ventilation Heating Manual air conditioning Dual-zone automatic air conditioning Front demisting - defrosting Demisting/de-icing the rear screen and/or the door mirrors Rear heating - air conditioning Additional heating/ventilation system Temperature pre-conditioning (Electric) Courtesy lamp(s)
Lighting control stalk 88 Direction indicators Daytime running lamps/Sidelamps
48
50
52
52
53
57
59
61
63
65
67
68
71
72
74
74
77
78
78
79
81
82
82
83
86
89
89
3Ease of use and comfort
57
85
4Lighting and visibility
Automatic illumination of headlamps 89 Guide-me-home and welcome lighting Automatic headlamp dipping Headlamp beam height adjustment Interior ambient lighting Wiper control stalk Automatic wipers Changing a wiper blade
92
92
93
95
90
90
92
5Safety
General safety recommendations 96 Hazard warning lamps Emergency or assistance
99
Horn Pedestrian horn (Electric) Electronic stability control (ESC) Advanced Grip Control Seat belts Airbags Child seats Deactivating the front passenger airbag ISOFIX and i-Size child seats i-Size child seats Manual child lock Electric child lock Child lock on rear windows
102
106
108
96
97
99
99
101
110
118
130
132 133
133
6Driving
Driving recommendations 134
Starting/switching o󰀨 the engine
Manual parking brake Electric parking brake Hill start assist 6-speed manual gearbox
140 140
142
136
143
2
Page 5
Contents
Gear shift indicator 144 Automatic gearbox Drive selector (Electric) Driving modes (Electric) Stop & Start
Tyre under-ination detection
Driving and manoeuvring aids - General recommendations Head-up display Memorising speeds Road signs recognition Speed limiter
Cruise control - Specic recommendations
Cruise control Adaptive cruise control Active Safety Brake with Collision Risk Alert and Intelligent emergency braking assistance Lane departure warning system Distraction detection Blind spot monitoring Parking sensors Top Rear Vision
144
147
148
149
150
152
153
154
155
157
159
159
162
165
168
169
170
171
173
7Practical information
Compatibility of fuels 177 Refuelling Diesel misfuel prevention Charging system (Electric) Charging the traction battery (Electric) Energy economy mode Snow chains Towing device Roof bars/Roof rack Bonnet Engine compartment
177
178
179
186
190
190
191
191
192
193
Checking levels 194
196
Checks AdBlue® (BlueHDi) Free-wheeling Advice on care and maintenance
198
200
202
8In the event of a breakdown
Warning triangle 204 Running out of fuel (Diesel)
205
Tool box Temporary puncture repair kit Spare wheel Changing a bulb Fuses 12 V battery / Accessory battery Towing the vehicle
209
213
218
204
206
218
222
9Technical data
Engine technical data and towed loads 225 Diesel engines Electric motor Dimensions
Identication markings
226
231
233
235
10Bluetooth® audio system
First steps 237 Steering mounted controls
238
Menus
239
Radio DAB (Digital Audio Broadcasting) radio
241
Media Telephone Frequently asked questions
243
238
240
246
First steps 249 Steering mounted controls
251
Menus Applications Radio DAB (Digital Audio Broadcasting) radio Media Telephone Settings Frequently asked questions
252
252
254
256
259
250
254
260
12MyCitroën Drive
11MyCitroën Play
First steps 262 Steering mounted controls
263
Menus Voice commands Navigation Connected navigation Applications Radio DAB (Digital Audio Broadcasting) radio Media Telephone Settings Frequently asked questions
268
273
276
277
279
281
263
265
271
277
283
13Event data recorders
Alphabetical index
Appendix
 ■
 ■
3
Page 6

Overview

Presentation
Instruments and controls
These illustrations and descriptions are intended as a guide. The presence and location of some components varies according to the version or trim level.
1. Glove box
Deactivation of the front passenger airbag
2. 12 V (120 W) accessory sockets
3. USB socket
4. JACK socket
5. Instrument panel
6. Storage
Cup/can holder
7. Storage compartment
8. Upper storage compartment
9. 220 V (120 W) accessory socket
10. Horn
11. Courtesy lamp
Warning lamps display for seat belts and front passenger airbag Interior rear view mirror Monitoring mirror Emergency and assistance call buttons
12. Heating/Air conditioning
Front demisting – de-icing Rear screen demisting – de-icing
13. "START/STOP" button
14. Gearbox or drive selector
Choice of driving mode
15. Monochrome screen with audio system
Touch screen
16. Bonnet release
17. Dashboard fuses
18. Head-up display
19. Electric parking brake
Depending on the vehicle's equipment, the storage compartments may be open
or closed. This conguration is shown as an
example.
Steering-mounted controls
1. Exterior lighting/Direction indicators control
stalks
2. Wiper controls/Screenwash/Trip computer
3. Audio system setting controls
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
5. Instrument panel display mode selection
wheel
6. Voice synthesis control
Volume adjustment
7. Audio system setting controls
Central control bar
4
Page 7
Overview
1. Locking/unlocking from the inside
2. Left-hand electric sliding side door
3. Electric child lock
4. Right-hand electric sliding side door
5. Cab/loading area selectivity
6. Hazard warning lamps
7. DSC/ASR system
8. Tyre under-ination detection
9. Stop & Start (Diesel)
Side control bar
1. Advanced Grip Control
2. Head-up display
3. Parking sensors
4. Additional heating/ventilation system (Diesel)
5. Alarm (Diesel or Electric)
6. Headlamp beam height adjustment
7. Lane departure warning system
8. Blind spot monitoring system
9. Automatic headlamp dipping
Electric motor
1. Charging connectors
2. Traction battery
3. 12 V accessory battery
4. On-board charger
5. Electric motor
6. Charging cable
The charging connectors 1 allow 3 types of charging: – Domestic charging in mode 2 using a domestic socket and associated charging cable 6. – Accelerated charging in mode 3 using an accelerated charging unit (Wallbox). – Superfast charging in mode 4 using a fast public charger. The 400 V traction battery 2 uses Lithium-Ion technology. It stores and supplies the energy required for the operation of the electric motor, air conditioning and heating. Its charge level is
represented by an indicator and a reserve power warning lamp on the instrument panel. The 12 V accessory battery 3 powers the vehicle’s conventional electrical system. It is recharged automatically by the traction battery via the on-board charger. The on-board charger 4 provides domestic charging (mode 2) and accelerated charging (mode 3) of the traction battery as well as recharging of the 12 V accessory battery. The electric motor 5 provides propulsion in accordance with the selected driving mode and driving conditions. It recovers energy during vehicle braking and deceleration phases.

Labels

"Access - Side-hinged rear doors" section:
"Ease of use and comfort - Moduwork" section:
5
Page 8
Overview
"Ease of use and comfort - Precautions for seats and bench seats" section:
"Ease of use and comfort - Retractable sliding table" section:
"Ease of use and comfort - Additional heating/ventilation" section:
"Safety - Deactivating the front passenger airbag" section:
"Safety - ISOFIX child seats" section:
"Safety - Manual child lock" section:
"Driving - Electric parking brake" section:
"Practical information - Compatibility of fuels" section:
"Practical information - Charging system (Electric)" section:
"Practical information - Charging the traction battery (Electric)" section:
"Practical information - Bonnet" section:
"Practical information - Checking levels" section:
"In the event of a breakdown - Spare wheel" section:
"In the event of a breakdown - 12 V battery/ Accessory battery" section:
24V
12V
6
Page 9

Eco-driving

Eco-driving
Eco-driving refers to a range of everyday practices that allow the motorist to optimise the vehicle's energy consumption (fuel and/or electricity) and CO
Optimise your use of the gearbox
With a manual gearbox, move o󰀨 gently and
change up promptly. While accelerating, change up early. With an automatic gearbox, favour automatic mode. Do not depress the accelerator pedal heavily or suddenly. The gear shift indicator prompts you to engage the most suitable gear. Whenever this indication is displayed on the instrument panel, follow it straight away. With an automatic gearbox, this indicator appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use engine braking rather than the brake pedal and press the accelerator gradually. These practices help to save on energy consumption, reduce CO
emissions and decrease general tra󰀩c
2
noise.
When the tra󰀩c is owing smoothly, select the
cruise control.
emissions.
2
Control the use of electrical equipment
Before moving o󰀨, if the passenger compartment
is too warm, ventilate it by opening the windows and air vents before using the air conditioning. At speeds above 31 mph (50 km/h), close the windows and leave the air vents open. Consider using equipment that can help keep the temperature in the passenger compartment down (e.g. sunroof blind, window blinds).
Unless automatically regulated, switch o󰀨 the air
conditioning as soon as the desired temperature has been reached.
Switch o󰀨 the demisting and defrosting functions,
if they are not managed automatically.
Switch o󰀨 the heated seat as soon as possible.
Adapt your use of the headlamps and/or foglamps to the level of visibility, in accordance with current legislation in the country in which you are driving.
Avoid running the engine before moving o󰀨,
particularly in winter (other than in severe wintry conditions: temperature below -23°C). The vehicle will warm up much faster while driving. As a passenger, avoid connecting your
multimedia devices (e.g. lm, music, video
game) to help reduce the consumption of energy. Disconnect all portable devices before leaving the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the heaviest items in the boot as close as possible to the rear seats.
Limit the loads carried in the vehicle and minimise wind resistance (e.g. roof bars, roof rack, bicycle carrier, trailer). Preferably, use a roof box. Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and ret
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres cold, referring to the label in the door aperture on the driver's side. Carry out this check in particular: – before a long journey. – at each change of season. – after a long period out of use. Do not forget the spare wheel and, where applicable, the tyres on your trailer or caravan. Have your vehicle serviced regularly (e.g. engine
oil, oil lter, air lter, passenger compartment lter, etc.). Observe the schedule of operations in
the manufacturer's service schedule. With a BlueHDi Diesel engine, if the SCR system has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualied workshop
as soon as possible to restore your vehicle's nitrogen oxide emissions to legal levels.
When lling the fuel tank, do not continue after the third cut-out of the nozzle, to avoid overow.
You will only see the fuel consumption of your new vehicle settle down to a consistent average
after the rst 1,900 miles (3,000 kilometres).
7
Page 10
Eco-driving
Optimising the driving range (Electric)
The vehicle's consumption of electrical energy greatly depends on the route, speed and driving style, as well as the use of the heating/air conditioning. Try to remain in the "ECO" zone on the power indicator, by driving smoothly and maintaining a steady speed. Anticipate the need to slow down, and brake smoothly, whenever possible using engine braking with the regenerative braking function, which will move the power indicator into the "CHARGE" zone. Use the air conditioning rather than the heating to demist the passenger compartment.
8
Page 11

Dashboard instruments

Instrument panel

Speedometer
Analogue speedometer (mph or km/h).
Indicators and displays
With LCD text or matrix display
1. Fuel gauge
2. Engine coolant temperature indicator
With matrix display (Electric)
1. Thermal comfort consumption indicator
2. Charge level indicator
With LCD display
With LCD text display
With matrix display
With matrix display (Electric)
When travelling abroad, you may need to change the distance unit: the speed must
be displayed in the country’s o󰀩cial unit (mph
or km/h). The unit is changed via the screen's
conguration menu, with the vehicle
stationary.
1
9
Page 12
Dashboard instruments
1. Cruise control or speed limiter settings
Display of speed limit signs
2. Gear shift indicator (Diesel)
Gear with an automatic gearbox (Diesel) or Drive selector position (Electric)
3. Digital speedometer (mph or km/h) with LCD
and LCD text instrument panel (Diesel) Display area with matrix instrument panel: alert or function status message, trip computer, digital speedometer (mph or km/h),
power ow/vehicle charge state (Electric),
etc.
4. Service indicator, then total distance recorder
(miles or km) Trip distance recorder (miles or km) (Diesel) Remaining range/Driving mode selected (Electric) Display area with LCD text instrument panel: alert or function status message, trip computer, etc.
5. Engine coolant temperature gauge
6. Engine oil level indicator
7. Fuel gauge
Control buttons
With LCD display
With LCD text display
With matrix display
With matrix display (Electric)
A. Resetting the service indicator.
Temporary reminder of servicing information. Reminder of driving range with the AdBlue system. Depending on version: go back up a level or cancel the current operation.
B. General lighting dimmer.
Depending on version: browse a menu or list, or change a value.
C. Resetting the trip distance recorder.
Depending on version: enter the conguration menu (long press), conrm a choice (short
press).
D. Reminder of servicing information or driving
range with the SCR system and the AdBlue Resetting the selected function (service indicator or trip distance recorder).
Depending on version: enter the conguration menu (long press), conrm a choice (short
press).
With the touch screen, it is also possible to adjust the lighting dimmer.
Rev counter
Rev counter (x 1000 rpm).
Power indicator (Electric)
®
Power indicator CHARGE, ECO, POWER or NEUTRAL.
For more information on the Indicators, please refer to the corresponding
section.
®
.
10
Page 13
Dashboard instruments

Warning and indicator lamps

Displayed as symbols, the warning and indicator lamps inform the driver of the occurrence of a malfunction (warning lamps) or of the operating status of a system (operation or deactivation indicator lamps). Certain lamps light up in two
ways (xed or ashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied by an audible signal and/or a message displayed in a screen. Relating the type of alert to the operating status of the vehicle allows you to determine whether the situation is normal or whether a fault has occurred: refer to the description of each lamp for further information.
When the ignition is switched on
Certain red or orange warning lamps come on for a few seconds when the ignition is switched
on. These warning lamps should go o󰀨 as soon
as the engine is started. For more information on a system or a function, refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning and indicator lamp description indicate whether
you should contact a qualied professional in
addition to the immediate recommended actions. (1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch o󰀨
the ignition.
(2): Contact a CITROËN dealer or a qualied
workshop.
(3): Visit a CITROËN dealer or a qualied
workshop.
List of warning and indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a message and an audible signal. A serious fault with the engine, braking system, power steering or automatic gearbox or a major electrical fault has been detected. Carry out (1) and then (2).
Maximum engine coolant temperature
Fixed (warning lamp or LED), with
the needle in the red zone (depending on version). The temperature of the cooling system is too high.
Carry out (1), then wait until the engine has cooled down before topping up the level, if necessary (Diesel). If the problem persists, carry out (2).
Engine oil pressure
Fixed.
There is a fault with the engine lubrication system. Carry out (1) and then (2).
System malfunction (Electric)
Fixed.
A fault involving the electric motor or traction battery has been detected. Carry out (1) and then (2).
Cable connected (Electric)
Fixed when the ignition is switched on.
The charging cable is connected to the vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message. It is not possible to start the vehicle while the charging cable is connected to the vehicle’s connector. Disconnect the charging cable and close the
ap.
Battery charge
Fixed.
The battery charging circuit has a fault (dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the lugs. If the warning lamp
does not go o󰀨 when the engine is started, carry
out (2).
1
11
Page 14
Dashboard instruments
Seat belts not fastened/unfastened
Fixed or ashing, accompanied by
an increasing audible signal. A seat belt has not been fastened or has been unfastened (depending on version).
Door open
Fixed, associated with a message
indicating which access is open. An audible signal supplements the alert if the speed is higher than 6 mph (10 km/h). A door, the boot, the tailgate or the opening rear screen is still open (depending on version). Close whichever access is open. If your vehicle is equipped with a right-hand side­hinged door, this warning lamp will not indicate that it is open.
Electric parking brake
Fixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on at ground (on a level
surface). With a manual gearbox, engage a gear. With an automatic gearbox or drive selector, select mode P.
Switch o󰀨 the ignition and carry out (2).
Manual parking brake
Fixed.
The parking brake is applied or not properly released.
Braking
Fixed.
The brake uid level in the braking circuit has dropped signicantly. Carry out (1), then top up with uid that complies
with the manufacturer's recommendations. If the problem persists, carry out (2).
Fixed.
The electronic brake force distribution (EBFD) system is faulty. Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specic warning lamp(s), have been detected.
Identify the cause of the fault using the message displayed on the instrument panel. You may be able to deal with some faults yourself, such as changing the battery in the remote control. For other faults, such as with the tyre under-
ination detection system, carry out (3).
Fixed, accompanied by the display of a message.
One or more major faults, for which there is/are
no specic warning lamp(s), have been detected.
Identify the cause of the fault using the message displayed on the instrument panel, then carry out (3).
Fixed, accompanied by the message "Parking brake fault".
Automatic release of the electric parking brake is unavailable. Carry out (2).
Service warning lamp xed and service spanner ashing then
xed.
The servicing interval has been exceeded. The vehicle must be serviced as soon as possible. Only with BlueHDi Diesel engines.
Anti-lock braking system (ABS)
Fixed.
The anti-lock braking system has a fault. The vehicle retains conventional braking. Drive carefully at moderate speed, then carry out (3).
AdBlue® (Euro 6.2/6.3)
On for around 30 seconds when starting
the vehicle, accompanied by a message indicating the driving range. The driving range is between 1,500 and 500 miles (2,400 and 800 km). Top up the AdBlue
®
. Fixed, on switching on the ignition, accompanied by an audible signal and a
message indicating the driving range. The driving range is between 500 and 62 miles (800 and 100 km). Promptly top up the AdBlue
®
, or carry out (3).
12
Page 15
Dashboard instruments
Flashing, accompanied by an audible
signal and a message indicating the driving range. The driving range is less than 62 miles (100 km). You must top up the AdBlue starting being prevented, or carry out (3).
Flashing, accompanied by an audible
signal and a message indicating that starting is prevented. The AdBlue engine immobiliser system prevents the engine from starting. To restart the engine, top up the AdBlue out (2). It is essential to add at least 5 litres of AdBlue to the tank.
®
tank is empty: the legally required
®
to avoid engine
®
or carry
®
SCR emissions control system (BlueHDi)
Fixed when the ignition is
by an audible signal and a message. A malfunction of the SCR emissions control system has been detected. This alert disappears once the exhaust emissions return to normal levels.
ignition, with the Service and Engine self-
diagnostics warning lamps on xed,
accompanied by an audible signal and a message indicating the driving range. Depending on the message displayed, it is possible to drive for up to 685 miles (1,100 km) before the engine immobiliser is triggered.
switched on, accompanied
Flashing AdBlue® warning lamp on switching on the
Carry out (3) without delay, to avoid starting being prevented.
Flashing AdBlue® warning
ignition, with the Service and Engine self-
diagnostics warning lamps on xed,
accompanied by an audible signal and a message indicating that starting is prevented. The engine immobiliser prevents the engine from restarting (the permitted driving limit has been
exceeded after conrmation of a malfunction of
the emissions control system). To start the engine, carry out (2).
Engine self-diagnosis system
Flashing.
The engine management system has a fault. There is a risk that the catalytic converter will be destroyed. Carry out (2) without fail.
Fixed.
The emission control system has a fault.
The warning lamp should go o󰀨 when the engine
is started. Carry out (3) quickly.
detected. Carry out (3).
detected. Carry out (1) and then (2).
lamp on switching on the
Fixed. A minor engine fault has been
Fixed. A major engine fault has been
Automatic functions deactivated (electric parking brake)
Fixed. The "automatic application" (on switching
o󰀨 the engine) and "automatic release" (on
acceleration) functions are deactivated. If automatic application/release is no longer possible:
► Start the engine. ► Use the control to apply the electric parking
brake.
► Take your foot fully o󰀨 the brake pedal. ► Hold the control pressed in the release
direction for between 10 and 15 seconds.
► Release the control. ► Depress and hold the brake pedal. ► Pull the control in the application direction for
2 seconds.
► Release the control and the brake pedal.
Malfunction (with electric parking brake)
Fixed, accompanied by the message "Parking brake fault".
The vehicle cannot be immobilised with the engine running. If manual application and release commands are not working, the electric parking brake control is faulty. The automatic functions must be used at all times and are automatically reactivated in the event of a fault with the control. Carry out (2).
1
13
Page 16
Dashboard instruments
Fixed, accompanied by the message "Parking brake
fault". The electric parking brake is faulty: manual and automatic functions may not be working. When stationary, to immobilise the vehicle:
► Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until the indicator lamp lights up on the instrument panel. If this procedure does not work, secure the vehicle:
► Park on a level surface. ► With a manual gearbox, engage a gear. ► With an automatic gearbox or drive selector,
select P, then place the supplied chock against one of the wheels. Then carry out (2).
Braking
Fixed.
A minor fault with the braking system has been detected. Drive carefully. Carry out (3).
Collision Risk Alert/Active Safety Brake
Flashing.
The system activates and brakes the vehicle momentarily to reduce the speed of collision with the vehicle in front. For more information, refer to the Driving section.
Fixed, accompanied by a message and
an audible signal. The system has a fault. Carry out (3).
Fixed, accompanied by the display of a
message. The system has been deactivated via the vehicle
conguration menu.
Dynamic stability control (DSC)/Anti-slip regulation (ASR)
Flashing.
DSC/ASR system regulation is activated in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault. Carry out (3).
Emergency brake malfunction (with electric parking brake)
Fixed, accompanied by the message "Parking brake fault".
Emergency braking does not deliver optimal performance. If automatic release is not available, use manual release or carry out (3).
Hill start assist
Fixed, accompanied by the message "Anti roll-back system
fault". The system has a fault. Carry out (3).
Dynamic stability control (DSC)/Anti-slip regulation (ASR)
Fixed.
The system is deactivated. The DSC/ASR system is reactivated automatically when the vehicle is restarted, and at speeds above approximately 31 mph (50 km/h). At speeds below 31 mph (50 km/h), it can be reactivated manually.
Under-ination
Fixed, accompanied by an audible signal
and a message. The pressure in one or more tyres is too low. Check the pressure of the tyres as soon as possible. Reinitialise the detection system after adjusting the pressure.
Under-ination warning lamp ashing then xed and Service
warning lamp xed.
The tyre pressure monitoring system is faulty.
Under-ination detection is no longer monitored.
Check the tyre pressures as soon as possible and carry out (3).
Engine preheating (Diesel)
Temporarily on
(up to approximately 30 seconds in severe weather conditions). When switching on the ignition, if the weather conditions and the engine temperature make it necessary.
14
Page 17
Dashboard instruments
Wait until the warning lamp goes o󰀨 before
starting.
When the warning lamp goes o󰀨, starting will
occur immediately if you press and hold: – the clutch pedal with a manual gearbox. – the brake pedal with an automatic gearbox. If the engine does not start, make the engine starting request again, while keeping your foot on the pedal.
Front passenger airbag (ON)
Fixed. The front passenger airbag is activated.
The control is in the "ON" position.
In this case, do NOT install a "rearward facing" child seat on the front passenger seat
- Risk of serious injury!
Front passenger airbag (OFF)
Fixed. The front passenger airbag is deactivated.
The control is set to the “OFF” position. A "rearward facing" child seat can be installed, unless there is a fault with the airbags (Airbags warning lamp on).
Airbags
Fixed.
One of the airbags or seat belt pyrotechnic pretensioners is faulty. Carry out (3).
Low fuel level (Diesel)
Fixed (warning lamp or LED) and needle in the red zone (depending
on version), accompanied by an audible signal and a message.
When it rst comes on, there remains less than 8 litres of fuel in the tank.
Until the fuel level is topped up, this alert will be repeated every time the ignition is switched on, with increasing frequency as the fuel level decreases and approaches zero. Refuel without delay to avoid running out of fuel. Never drive until completely empty, as this could damage the emissions control and injection systems.
Low traction battery level (Electric)
100
Fixed LED and needle in the red zone, accompanied by an audible signal and a
0 %
message. The state of charge of the traction battery is low. View the remaining range. Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range (Electric)
Fixed.
The state of charge of the traction battery is critical. The engine power gradually decreases. You must put the vehicle on charge. If the warning lamp remains lit, carry out (2).
Pedestrian horn (Electric)
Fixed.
Horn fault detected. Carry out (3).
Water in Diesel fuel lter (Diesel)
Fixed (with LCD instrument panel).
The Diesel fuel lter contains water.
Carry out (2) without delay. Risk of damaging the fuel injection system!
Particle lter (Diesel)
Fixed, accompanied by an audible signal and a message about the risk of particle
lter blockage. The particle lter is nearing saturation. As soon as tra󰀩c conditions allow, regenerate the lter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed of above 2,500
rpm, until the warning lamp goes o󰀨.
Fixed, accompanied by an audible signal and a message indicating that the
additive level in the particle lter is too low.
The low level in the additive tank has been reached. Top up without delay: carry out (3).
Power steering
Fixed.
The power steering has a fault. Drive carefully at moderate speed, then carry out (3).
Rear foglamp
Fixed.
The lamp is on.
Foot on the brake
Fixed.
Insu󰀩cient or no pressure on the brake
pedal.
1
15
Page 18
Dashboard instruments
With the automatic gearbox or the drive selector, it may be necessary to depress the brake pedal to unlock the gearbox from mode N.
Foot on the clutch
Fixed.
Stop & Start: the change to START mode is rejected because the clutch pedal is not fully depressed. Fully depress the clutch pedal.
Green warning/indicator lamps
Automatic wiping
Fixed.
Automatic windscreen wiping is activated.
Automatic headlamp dipping
Fixed. The function has been activated
via the vehicle’s conguration menu.
The lighting control stalk is in the "AUTO" position. For more information, refer to the Lighting and
visibility section.
Stop & Start
Fixed.
When the vehicle stops, the Stop & Start system puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable or START mode is automatically triggered. For more information, refer to the Driving section.
Vehicle ready to drive (Electric)
Fixed, accompanied by an audible signal
when it comes on. The vehicle is ready to drive and the thermal comfort systems are available. The indicator lamp goes out upon reaching a speed of approximately 3 mph (5 km/h) and lights up again when the vehicle stops moving.
The lamp will go out when you switch o󰀨 the
motor and exit the vehicle.
Blind spot monitoring
Fixed.
The function has been activated.
Lane departure warning system
Flashing, accompanied by an audible
signal. A lane marking has been crossed on the left or right. Turn the steering wheel in the opposite direction to return to the correct trajectory. For more information, refer to the Driving section.
Fixed, accompanied by an onscreen
message. The system has a fault. Stay alert and drive carefully, then carry out (3).
Direction indicators
Flashing with audible signal.
The direction indicators are on.
Sidelamps
Fixed.
The lamps are on.
Dipped beam headlamps
Fixed. The lamps are on.
Front foglamps
Fixed. The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed. The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.
Insu󰀩cient or no pressure on the brake
pedal. With an automatic gearbox, with the engine running, before releasing the parking brake, to move out of position P.

Indicators

Service indicator
The service indicator is displayed on the instrument panel. Depending on the vehicle version: – the distance recorder display line indicates the distance remaining before the next service is due, or the distance travelled since it was due preceded by the sign “-”.
16
Page 19
Dashboard instruments
– an alert message indicates the distance remaining, as well as the period before the next service is due or how long it is overdue.
Service spanner
On temporarily when the ignition is
switched on. Between 620 and 1,860 miles (1,000 and 3,000 km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620 miles (1,000 km). Have your vehicle serviced very soon.
Service spanner ashing
Flashing then xed, when the
ignition is switched on. (With BlueHDi Diesel engines, associated with the Service warning lamp.) The servicing interval has been exceeded. Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each service.
► Switch the ignition o󰀨.
► Press and hold this button. ► Switch on the ignition; the distance recorder
display begins a countdown.
► Release the button when =0 is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle and wait at least 5 minutes for the reset to be registered.
Retrieving the service information
The service information can be accessed at any time.
► Press this button.
The service information is displayed for a few seconds, then disappears.
The distance indicated (in miles or
kilometres) is calculated according to the distance covered and the time elapsed since the last service. The alert may be triggered close to a due date.
Coolant temperature indicator (Diesel)
With the engine running: – In zone A, the temperature is correct. – In zone B, the temperature is too high. The associated warning lamp and the STOP warning lamp light up in red on the instrument panel, accompanied by the display of a message and an audible signal.
You must stop the vehicle as soon as it is safe to do so.
Wait a few minutes before switching o󰀨 the
engine.
After switching o󰀨 the ignition, carefully
open the bonnet and check the coolant
level.
1
For more information on Checking levels, refer to the corresponding
section.
17
Page 20
Dashboard instruments
Checking
After driving for a few minutes, the temperature and pressure in the cooling system increase. To top up the level:
► wait at least one hour for the engine to cool, ► unscrew the cap by two turns to allow the
pressure to drop,
► when the pressure has dropped, remove the
cap,
► top up the level to the "MAX" mark.
For more information on Checking levels, refer to the corresponding section.
Be aware of the risk of scalding when
topping up the coolant. Do not ll above
the maximum level (indicated on the reservoir).
Engine oil level indicator
(Depending on version)
On versions tted with an electric gauge, the
engine oil level status is displayed on the instrument panel for a few seconds when the ignition is switched on, at the same time as the servicing information.
The level read will only be correct if the vehicle is on level ground and the engine
has been o󰀨 for more than 30 minutes.
Oil level correct
This is indicated by a message on the instrument panel.
Low oil level
This is indicated by a message on the instrument panel.
If a low oil level is conrmed by a check using
the dipstick, the level must be topped up to avoid damage to the engine. For more information on Checking levels, refer to the corresponding section.
Oil gauge malfunction
This is indicated by the display of a message on the instrument panel.
Contact a CITROËN dealer or a qualied
workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer monitored. If the system is faulty, you must check the engine oil level using the manual dipstick located in the engine compartment. For more information on Checking levels, refer to the corresponding section.
AdBlue® range indicators (BlueHDi)
The Diesel BlueHDi engines are equipped with a system that associates the SCR (Selective Catalytic Reduction) emissions control system
and the Diesel particle lter (DPF) for the
treatment of exhaust gases. They cannot function without AdBlue When the level of AdBlue reserve level (between 1,500 and 0 miles (2,400 and 0 km)), a warning lamp lights up when the ignition is switched on and an estimate of the distance that can be travelled before engine starting is prevented is displayed in the instrument panel.
The engine starting prevention system
required by regulations is activated automatically once the AdBlue It is then no longer possible to start the engine until the minimum level of AdBlue been topped up.
®
uid.
®
falls below the
®
tank is empty.
®
has
18
Page 21
Dashboard instruments
Manual display of driving range
While the driving range is greater than 1,500 miles (2,400 km), it is not displayed automatically.
► Press this button to temporarily display the
driving range.
With touch screen
You can view the range information in the "Driving/Vehicle" menu.
Actions required related to a lack of AdBlue
The following warning lamps light up when the quantity of AdBlue driving range of 1,500 miles (2,400 km). Together with the warning lamps, messages regularly remind you of the need to top up to avoid engine starting being prevented. Refer to the Warning and indicator lamps section for details of the messages displayed.
®
®
is below the reserve level:
For more information on AdBlue® (BlueHDi) and in particular on topping
up, refer to the corresponding section.
With BlueHDi (Euro 6.2/6.3) engines
Warning/
Action Remaining
indicator
lamps on
Top up. Between
Top up as soon as possible.
A top-up is vital, there is
a risk that the engine will be prevented from starting.
To be able to restart the engine, add at least 5 litres of AdBlue
®
to the
tank.
range
1,500 miles and 500 miles (2,400 km and 800 km)
Between 500 miles and 62 miles (800 km and 100 km)
Between 62 miles and 0 miles (100 km and 0 km)
0 miles (km)
Malfunction of the SCR emissions control system
Malfunction detection
If a malfunction is detected, these warning lamps come on, accompanied by an audible signal and the display of an "Emissions
control fault" or "NO START IN" message.
The alert is triggered while driving when the
fault is detected for the rst time, and thereafter
when switching on the ignition for subsequent journeys, for as long as the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after self-diagnostic checks of the SCR emissions control system.
Malfunction conrmed during the
permitted driving phase (between 685 miles and 0 miles (1,100 km and 0 km))
If the fault indication is still displayed permanently after 31 miles (50 km) of driving, the
fault in the SCR system is conrmed. The AdBlue warning lamp ashes and
a message is displayed ("Emissions control fault: starting prevented in X miles (kms)" or "NO START IN X miles (kms)"),
1
19
Page 22
Dashboard instruments
indicating the driving range in miles or kilometres. While driving, the message is displayed every 30 seconds. The alert is repeated when switching on the ignition. You can continue driving for up to 685 miles (1,100 km) before the engine starting prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualied workshop.
Starting prevented
Every time the ignition is switched on, the message "Emissions control fault: Starting
prevented" or "NO START IN" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualied
workshop.
Power indicator (Electric)
CHARGE
Traction battery charging during deceleration and braking.
ECO
Moderate energy consumption and optimised driving range.
POWER
Energy consumption by the drive train during acceleration.
NEUTRAL
When the ignition is switched on, the vehicle’s electric drive train neither consumes nor
generates energy; after sweeping over the
indicator, the needle returns to its "neutral" position: between ECO and CHARGE.
With the ignition o󰀨, opening the driver's
door activates the indicator, which moves
to the "neutral" position: between ECO and CHARGE.
Charge level indicator (Electric)
The traction battery's actual charge level and the remaining range are displayed continuously when the vehicle is started.
With the ignition o󰀨, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the energy available has dropped to a low level:
1st level: Reserve
100
The state of charge of the traction battery is low.
0 %
20
Page 23
Dashboard instruments
Fixed LED and needle in the red zone, accompanied by an audible signal.
► View the remaining range on the instrument
panel.
► Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery
is critical. Fixed, together with the reserve LED, accompanied by an audible signal.
► You must put the vehicle on charge.
The remaining range is no longer
calculated. The drive train power gradually decreases. The heating and air conditioning are switched
o󰀨 (even if the needle indicating their
consumption is not at the "ECO" position).
Thermal comfort consumption indicator (Electric)
The gauge shows the consumption of the traction battery's electrical energy by the thermal comfort devices in the passenger compartment. The devices in question are the heating and air conditioning systems. This equipment can be used: – If the vehicle is not plugged in, when the READY lamp is lit. – If the vehicle is plugged in, when the ignition is switched on ("Lounge" mode). Selecting ECO mode limits the performance of some of this equipment. The needle on the thermal comfort consumption indicator then moves into the "ECO" zone.
To quickly heat or cool the passenger compartment, feel free to temporarily
select the maximum heating or cooling setting. When the heating is on maximum, the gauge on the thermal comfort consumption indicator is in the MAX zone. When the air conditioning is on maximum, it stays in the ECO zone. Excessive use of thermal comfort equipment,
particularly at low speed, can signicantly
decrease the vehicle's range. Remember to optimise equipment settings upon achieving the desired level of comfort, and adjust them if necessary whenever you start the vehicle. After an extended period without using the heating, you may notice a slight odour during
the rst few minutes of use.

Distance recorders

The total and trip distances are displayed for
thirty seconds when the ignition is switched o󰀨,
when the driver's door is opened and when the vehicle is locked or unlocked.
1
21
Page 24
Dashboard instruments
Total distance recorder
This measures the total distance travelled by the vehicle since its initial registration.
Trip distance recorder (Diesel)
This measures the distance travelled since it was last reset by the driver.
Resetting the trip recorder
► With the ignition on, press the button until
zeros appear.

Lighting dimmer

This system allows the brightness of the instruments and controls to be adjusted manually to suit the ambient light level.
With buttons
With the lamps on, press button A to increase the brightness of the lighting, or button B to decrease it. Release the button when the desired brightness is reached.
With touch screen
► In the Settings menu, select "Brightness" or "OPTIONS", "Screen conguration" then "Brightness".
► Adjust the brightness by pressing the arrows
or moving the slider.
The brightness can be set di󰀨erently for
day mode and night mode.

Trip computer

Displays information related to the current trip (range, fuel consumption, average speed, etc.).
Information display
To display the various trip computer tabs in turn:
22
Page 25
Dashboard instruments
► Press the button located on the end of the
wiper control stalk.
With steering-mounted controls
► Press the knob on the steering wheel.
On the instrument panel
► Press this button.
The following current information is shown in turn: – Driving range (Diesel).
– Current consumption. – Stop & Start time counter (Diesel). – Trip "1" followed by (depending on version) trip "2" including average speed, average consumption and distance travelled for each trip. Trips "1" and "2" are independent but their use is identical. For example, trip "1" can be used for daily
gures and trip "2" for monthly gures.
Trip reset
The reset is performed when the trip counter is displayed.
► Press the button on the end of the wiper control stalk for more than two seconds.
► Press the knob on the steering wheel for more than two seconds.
► Press this button for more than 2 seconds.
Denitions
Range
(miles or km) (Traction battery charge level percentage) (Electric)
Distance that can still be travelled with the
fuel remaining in the tank (based on the average fuel consumption over the last few miles (kilometres) travelled). This value may vary following a change in driving
style or terrain, leading to a signicant change in
current fuel consumption.
When the range falls below 19 miles (30 km),
dashes are displayed.
After lling with at least 5 litres of fuel, the range
is recalculated and is displayed if it exceeds 62 miles (100 km). Dashes appearing permanently in place of numbers while driving indicates a malfunction.
1
23
Page 26
Dashboard instruments
Contact a CITROËN dealer or a qualied
workshop.
Current consumption
(mpg or l/100 km or km/l) (miles/kWh or kWh/100 km or km/kWh) (Electric)
/ Calculated during the last few
seconds.
This function is only displayed at speeds above
19 mph (30 km/h) (Diesel).
Average consumption
(mpg or l/100 km or km/l) (miles/kWh or kWh/100 km or km/kWh) (Electric)
/ Calculated since the last trip
computer reset.
Average speed
(mph or km/h)
Calculated since the last trip computer reset.
Distance travelled
(miles or km)
Calculated since the last trip computer reset.
Stop & Start time counter
(minutes/seconds or hours/minutes)
If your vehicle is tted with the Stop & Start
function, a time counter calculates the time spent in STOP mode during a journey.
The time counter is reset each time the ignition is switched on.

Touch screen

This system gives access to the following elements: – Permanent display of the time and outside temperature (a blue warning lamp appears if there is a risk of ice). – Vehicle functions and equipment setting menus. – Audio system and telephone controls and display of related information. – Display of visual manoeuvring aid functions – Internet services and display of related information. – Navigation system controls and display of related information (depending on version).
For safety reasons, always stop the vehicle before performing operations
that require sustained attention.
Some functions are not accessible while driving.
Recommendations
This screen uses capacitive sensing technology. – Do not use pointed objects on the touch screen. – Do not touch the touch screen with wet hands.
– Use a soft, clean cloth to clean the touch screen.
Principles
► Use the buttons on each side of the touch
screen to access the menus, then press the buttons that appear on the touch screen. Some menus may display across two pages: press the "OPTIONS" button to access the second page.
After a few moments with no action on
the second page, the rst page is
displayed automatically.
To deactivate/activate a function, select "OFF" or "ON".
Conguring a function
Access to additional information on the function
Conrm
Return to the previous page or conrm
Menus
24
Page 27
Dashboard instruments
Press the touch screen with three ngers
to show all of the menu buttons.
For more information about the menus, refer to the sections describing the audio
and telematics systems.
Radio/Media
Navigation (Depending on equipment)
Driving or Vehicle (Depending on
equipment) Activation, deactivation and settings for certain functions. The functions are organised in 2 tabs: "Driving
functions" and "Vehicle settings".
Telephone
Applications
Display of available connected services.
Energy
Access the specic Electric functions (energy ow, consumption statistics, deferred
charge) organised in the corresponding 3 tabs. or
Settings
Main settings for the audio system and touch screen.
Audio system on/o󰀨
Volume adjustment/mute
Upper bar
Certain information is displayed permanently in the upper bar of the touch screen: – Time and outside temperature (a blue warning lamp appears if there is a risk of ice). – Reminder of information from the RadioMedia and Telephone menus and navigation instructions (depending on equipment).
– Notications.
– Access to the Settings.
Energy menu (Electric)
This menu is only available with MyCitroën Drive. Depending on version, this is accessible either:
– directly, by pressing the button near the touch screen. – via the Applications menu.
Flow
The page displays a real-time representation of the electric drive train’s operation.
1. Active driving mode
2. Electric motor
3. Estimated traction battery charge level
4. Energy ows
The energy ows have a specic colour for each
type of driving:
A. Blue: energy consumption B. Green: energy recovery
Statistics
This page shows electrical energy consumption statistics.
– Blue bar chart: directly consumed energy supplied by the traction battery. – Green bar chart: energy recovered during deceleration and braking, used to recharge the battery.
1
25
Page 28
Dashboard instruments
The average result for the current trip is stated in kWh/100 km.
► You can change the displayed time scale by
pressing the - or + buttons.
A current trip is any trip of more than 20
minutes without switching o󰀨 the ignition.
Charging
This page allows you to programme deferred charging. For more information on Charging the traction battery (Electric), refer to the corresponding section.
Additional remotely
operable functions (Electric)
(Depending on country of sale)
The following functions are available from the MyCitroën App application, which is accessible from a smartphone:
– Managing the traction battery charging (deferred charging). – Managing the temperature pre-conditioning. – Viewing the state of charge and range of the vehicle.
Installation procedure
► Download the MyCitroën App application from the appropriate online store for your smartphone.
► Create an account. ► Enter the vehicle’s VIN (code beginning with "VF" on the vehicle registration certicate).
For more information on Identication
markings, refer to the corresponding section.
Network coverage
In order to be able to use the various remotely operable features, ensure that your vehicle is located in an area covered by the mobile network. A lack of network coverage may prevent communication with the vehicle (for example, if it is in an underground car park). In such cases, the application will display a message indicating that the connection with the vehicle could not be established.

Setting the date and time

With audio system
► Press the MENU button for access to the main menu.
► Press the "7" or "8" button to select the "Personalisation-conguration" menu, then
conrm by pressing the OK button.
► Press the "5" or "6" button to select the Display conguration menu, then conrm by
pressing the OKbutton.
► Press the "5" or "6" and "7" or "8" buttons to adjust the date and time values, then conrm
by pressing the OK button.
With MyCitroën Play
► Select the Settings menu in the upper banner of the touch screen.
► Select "Conguration".
► Select "Date and time".
► Select "Date" or "Time". ► Choose the display formats. ► Change the date and/or time using the
numeric keypad.
► Conrm with "OK".
With MyCitroën Drive
Time and date settings are only available if GPS synchronisation is deactivated.
► Select the Settings menu in the banner of the touch screen.
► Press the "OPTIONS" button to access the secondary page.
► Select "Setting the time-date".
► Select the "Date:" or "Time" tab. ► Set the date and/or time using the numeric
keypad.
► Conrm with "OK".
26
Page 29
Dashboard instruments
Additional settings
You can choose: – To change the time zone. – To change the display format of the date and time (12h/24h). – To activate or deactivate the summer time management function (+1 hour). – To activate or deactivate GPS synchronisation (UTC).
The system does not automatically change between winter and summer time
(depending on the country of sale).
1
27
Page 30

Access

Electronic key with remote control function and built-in key

Advice
If one of the doors or the boot is still open
or if the electronic key for the Keyless Entry and Start system has been left inside the vehicle, central locking will not take place.
However, if the vehicle is tted with an alarm,
it will be activated after 45 seconds.
If the vehicle is unlocked but the doors or
boot are not subsequently opened, the vehicle will automatically lock itself again after
about 30 seconds. If the vehicle is tted with
an alarm, it will be reactivated automatically.
Automatic door mirror folding and
unfolding can be deactivated by a
CITROËN dealer or a qualied workshop.
As a safety measure, never leave the
vehicle, even for a short time, without taking the Keyless Entry and Start system’s electronic key with you. Be aware of the risk of theft of the vehicle if
the key is present in one of the dened areas
while the vehicle is unlocked.
If a door is not properly closed (except the
right-hand door with side-hinged rear doors): – when the vehicle is stationary and engine running, this warning lamp comes on, accompanied by a warning message for a few seconds, – when the vehicle is moving (at speeds above 6 mph (10 km/h)), this warning lamp comes on, accompanied by an audible signal and a warning message for a few seconds.
Remote control key
This allows the central locking or unlocking of the vehicle using the door lock or from a distance. It also allows the vehicle to be located, the fuel
ller cap and charging ap to be opened and
closed and the engine to be started or switched
o󰀨, as well as providing protection against theft.
The remote control buttons are not active with the ignition switched on.
Unfolding / Folding the key
► Press this button to unfold or fold the key.
The remote control may be damaged if you do not press the button.
Keyless Entry and Start
This allows the central locking or unlocking of the vehicle from a distance. It is also used to locate and start the vehicle, as well as providing protection against theft.
Integral key
This is used to lock and unlock the vehicle when the remote control cannot operate:
– cell battery at, vehicle battery discharged or
disconnected, etc. – vehicle located in an area with strong electromagnetic signals.
28
Page 31
Access
► Keep this button 1 pulled while removing key 2 from the housing.
If the alarm is activated, the audible
signal triggered on opening a door with the key (integral with the remote control) will stop when the ignition is switched on.
Once the built-in key is ejected, always
keep it with you to be able to carry out the corresponding back-up procedures.
"Keyless Entry and Start" on your person
It allows the unlocking, locking and starting of the vehicle while carrying the remote control on your person in recognition zone "A".
In the ignition on (accessories) position,
with the "START/STOP" button, the hands-free function is deactivated and it is impossible to open the doors. For more information on Starting/switching o󰀨 the engine, Keyless Entry and Start and in particular the "ignition on" position, refer to the corresponding section.
Locating the vehicle
This function helps you to spot your vehicle from a distance, with the vehicle locked:
– The direction indicators ash for approximately
10 seconds. – The courtesy lamps come on.
► Press this button.
Remote operation of lighting
If tted to the vehicle.
A short press on this button switches on
the lighting remotely (lighting of sidelamps, dipped beam headlamps and number plate lamps). A second press on the button before the end of the timed period cancels the remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally unlocking the vehicle. Avoid pressing the remote control buttons while out of range of the vehicle, due to the risk of rendering the remote control inoperative. It would then be necessary to reset it. The remote control does not work when the key is in the ignition switch, even when the
ignition is switched o󰀨.
Anti-theft protection
Do not modify the electronic vehicle immobiliser, as this might result in malfunctions. For vehicles with a key ignition switch, remember to remove the key and turn the steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more di󰀩cult for the emergency services
to enter the passenger compartment in an emergency. As a safety precaution, remove the key from the ignition or take the electronic key with you when leaving the vehicle, even for a short time.
2
29
Page 32
Access
Purchasing a second-hand vehicle
Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones able to start the vehicle.
To preserve the battery charge in the
electronic key and the vehicle's battery, the "hands-free" functions are set to hibernation mode after 21 days without use. To restore these functions, press one of the remote control buttons or start the engine with the electronic key in the reader. For more information on starting with the Keyless Entry and Start system, refer to the corresponding section.
Electrical interference
The electronic key may not work if it is close to an electronic device (e.g. mobile telephone (switched on or on standby), laptop
computer, strong magnetic elds). If this
occurs, move the electronic key away from the electronic device.
Accumulations (water, dust, grime, salt,
etc.) on the inner surface of the door
handle may a󰀨ect detection.
If cleaning the inner surface of the door handle using a cloth does not restore detection, contact a CITROËN dealer or a
qualied workshop.
A sudden splash of water (stream of water, high pressure jet washer, etc.) may be
identied by the system as the desire to open
the vehicle.

Unlocking/Complete or selective unlocking

What is the purpose of total or selective unlocking?
Total unlocking unlocks all the vehicle’s doors (front, side and rear).
Selective unlocking unlocks either the cab doors, or the doors of the loading area (side and rear).
The separated unlocking system between cab and loading area is a
security measure. This prevents access to the part of the vehicle where the driver is not present.
Activation/Deactivation
► To activateselective unlocking
between the cab and the loading area or to deactivate selective unlocking and return to total unlocking mode, switch on the ignition and press this button for more than two seconds. An audible signal and, depending on equipment,
a display message, conrm that the request has
been acknowledged.
Selective unlocking between cab and
loading area is activated by default.
30
Page 33
Access
Unlocking/Complete unlocking
Unlocking is signalled by rapid ashing of
the direction indicators for a few seconds. Depending on version, the door mirrors unfold and the alarm is deactivated.
With the key
► To unlock the vehicle fully, turn the key in the front left-hand door lock towards the front of the vehicle. If the vehicle has an alarm, it will not be deactivated. Opening a door will trigger the alarm, which can be stopped by switching the ignition on.
With the remote control
► Depending on equipment,
press one of these buttons to
unlock the vehicle.
Using the remote control with electric sliding side door(s)
► To fully unlock the vehicle and open the side door, press and hold this button
until the door has opened.
With Keyless Entry and Start on your person
To unlock the vehicle, the remote control must be in recognition zone A. ► To unlock the vehicle fully, pass your hand behind one of the door handles (front door(s), manual sliding side door(s) or left-hand side­hinged door) and then pull the handle to open the corresponding door.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, pass your hand behind the handle to unlock the vehicle, then pull and release the handle. This action also causes the corresponding door to open.
With tailgate
► With the Keyless Entry and Start on your
person, to unlock the vehicle, pull the tailgate handle and then lift it up to open it.
With an opening rear screen in the tailgate
► With the Keyless Entry and Start on your
person, to unlock the vehicle, press the tailgate opening rear screen unlocking control. The
screen will open slightly; then, lift it up to open it.
Selective unlocking
2
31
Page 34
Access
Unlocking is signalled by rapid ashing of
the direction indicators for a few seconds. Depending on version, the door mirrors unfold and the alarm is deactivated.
With the remote control
► To unlock the cabin doors alone, press this button once.
► To unlock the side and rear doors of the
loading area, press this button a second time.
If the vehicle is tted with this function:
► Press this button to unlock the
loading area only.
Using the remote control with electric sliding side door(s)
► To unlock the loading area alone
without opening the side door, press the relevant door button or keep the button pressed down to open the door.
With Keyless Entry and Start on your person
► To unlock the cabin alone, pass your hand behind a handle of the front left or right doors, then pull the handle to open the door.
The door locking state of the loading area remains unchanged.
► To unlock the loading area alone, the remote
control on your person in recognition zone A, B or C, pass your hand behind a handle of the front left or right doors, then pull the handle to open the corresponding door.
Depending on the version, the door mirrors unfold only when the cabin is
unlocked, the alarm is deactivated.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, pass your hand behind the left-hand or right-hand door handle to unlock the loading area, then pull and release the handle. This action also causes the corresponding door to open.
With tailgate
► With the Keyless Entry and Start on your
person, to unlock the loading area, pull the tailgate handle and then lift it up.
Unlocking is signalled by rapid ashing of
the direction indicators for a few
seconds.
32
Page 35
Access
Locking
With the key
► To lock the vehicle fully, turn the key in the front left-hand door lock towards the rear of the vehicle. If your vehicle has an alarm, it will not be activated.
With the remote control
► To lock the vehicle completely, press this button.
With Keyless Entry and Start on your person
To lock the vehicle, the remote control must be in recognition zone A.
► To lock the vehicle, press the markings on
one of the door handles (front door(s), manual sliding side door(s) or left-hand side-hinged door).
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully, press the markings on one of the front door handles.
With tailgate
► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock the vehicle.
Depending on version, keeping
closes the windows. If the control is released, the window stops in its current position.
properly. Pay particular attention to children when operating windows.
direction indicators for approximately two seconds. Depending on version, the door mirrors fold at the same time.
the locking controls depressed
Ensure that no person or object might prevent the windows from closing
If the vehicle is not tted with an alarm, locking is signalled by xed lighting of the
Driving with the doors locked could make
it more di󰀩cult for the emergency
services to enter the passenger compartment in an emergency. As a safety measure, never leave the vehicle without taking the remote control with you, even for a short time.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the central locking button on the dashboard. The horn remains operational. You must therefore never leave anyone inside the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
front left-hand door lock towards the rear of the vehicle. ► Then, within ve seconds, turn the key towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
► Then within ve seconds after locking, press this button again.
Depending on version, the electric door
mirrors fold at the same time.
2
33
Page 36
Access
If the vehicle is not tted with an alarm, deadlocking is conrmed by xed
illumination of the direction indicators for about two seconds.
With Keyless Entry and Start on your person
To lock the vehicle, the remote control must be in recognition zone A.
► To lock the vehicle fully, press the markings on one of the door handles (front door(s), manual sliding side door(s) or left-hand side­hinged door).
► To deadlock the vehicle, press the markings
again within ve seconds.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully, press the markings on one of the front door handles.
► To deadlock the vehicle, press the markings
again within ve seconds.
With tailgate
► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock the entire vehicle.
► To deadlock the vehicle, press the control
again within ve seconds.
If the vehicle is not tted with an alarm, deadlocking is signalled by xed lighting
of the direction indicators for approximately two seconds.

Back-up procedures

Lost keys, remote control, electronic key
Go to a CITROËN dealer with the vehicle's
registration certicate, your personal identication documents and if possible, the label
bearing the key code. The CITROËN dealer will be able to retrieve the key code and the transponder code, enabling a new key to be ordered.
Complete unlocking/locking of the vehicle with the key
Use this procedure in the following situations: – Remote control battery discharged. – Remote control malfunction. – Vehicle battery discharged. – Vehicle in an area subject to strong electromagnetic interference.
In the rst case, change the remote control
battery. In the second case, reinitialise the remote control. Refer to the corresponding sections.
► Insert the key into the door lock. ► Turn the key towards the front/rear to unlock/
lock the vehicle.
► Turn the key towards the rear again within
5 seconds to deadlock the vehicle.
If the vehicle is tted with an alarm, it will
not be activated when locking with the key. If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
If the vehicle is unlocked with the key in
the lock after locking it with the remote
control or the Keyless Entry and Start
34
Page 37
Access
system, all doors and the boot are unlocked. If the vehicle is unlocked with the key in the lock after locking it with the key, only the doors (front door and sliding side door(s)) are unlocked. The side-hinged doors and tailgate are not unlocked. Switching on the ignition unlocks them.
Central locking not functioning
Use these procedures in the following cases: – Central locking malfunction. – Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must be disconnected to ensure that the vehicle is locked fully.
Front left-hand door
► Insert the key into the door lock. ► Turn the key towards the rear of the vehicle
to lock it, or towards the front to unlock it.
Front passenger door and sliding side door
Unlocking
► Pull the interior door opening handle.
Locking
► Open the door.
► For the side door, check that the child lock is
not on. Refer to the corresponding section.
Front passenger door
Sliding side door
► Remove the black cap on the edge of the
door, using the key.
► Insert the key in the aperture without
forcing it, then without turning it, move the latch sideways towards the inside of the door.
► Remove the key and ret the black cap. ► Close the doors and check from the outside
that the vehicle is locked.
Side-hinged doors
Unlocking
► Use the interior opening handle.
Locking
► If tted to your vehicle, check that the electric
child lock is not on.
► Open the left-hand side-hinged door.
► Insert the key into the latch aperture on the
edge of the door (without forcing it) and slide the assembly upwards.
► Remove the key. ► Close the door and check from the outside
that the vehicle is locked.
Unlocking the tailgate
► From inside the vehicle, insert a small
screwdriver into hole A on the lock to unlock the tailgate.
► Move the latch to the left.
If the fault persists after closing again, the tailgate will remain locked.
2
35
Page 38
Access
Changing the battery
If the battery is at, this warning lamp
comes on, accompanied by an audible
signal and the display of a message.
Battery type: CR2032/3 volts.
► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover.
► Remove the at battery from its housing. ► Put the new battery in place, respecting the
polarity. Start by inserting it into the contacts located in the corner, then clip the cover onto the unit.
► Reinitialise the remote control.
For more information on Reinitialising the remote control, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are harmful to the environment. Take them to an approved disposal point.
Reinitialising the remote control
Following replacement of the battery or in the event of a fault, it may be necessary to reinitialise the remote control.
Without Keyless Entry and Start
► Switch the ignition o󰀨. ► Turn the key to position 2 (Ignition on). ► Immediately press the closed padlock button
for a few seconds.
► Switch o󰀨 the ignition and remove the key
from the ignition switch. The remote control is now fully operational again.
► Insert the mechanical key (incorporated into
the remote control) into the lock to open the vehicle.
► Place the electronic key against the back-up
reader on the steering column and hold it there until the ignition is switched on. With a manual gearbox, place the gear lever in neutral then fully depress the clutch pedal.
With an automatic gearbox or drive selector, while in mode P, depress the brake
pedal.
► Switch on the ignition by pressing the
"START/STOP" button. If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualied workshop without
delay.
36
Page 39
Access

Central locking

Manual
► Press this button to lock/unlock the vehicle
(doors, tailgate or side-hinged doors) from inside the passenger compartment.
The indicator lamp comes on to conrm the
central locking of the vehicle.
Central locking does not take place if any of the doors are open.
When locking/deadlocking from the outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp ashes
and the button is deactivated.
► After normal locking, pull one of the
interior door controls to unlock the vehicle.
► After deadlocking, you must use the
remote control, the "Keyless Entry and Start" system or the built-in key to unlock the vehicle.
Driving with the doors locked makes access for the emergency services more
di󰀩cult in an emergency.
When transporting an oversized load (tailgate or side-hinged doors open),
press the button to lock only the cab doors.
When transporting an oversized load
(tailgate or side-hinged doors open), press the button to lock only the front and rear doors (sliding side door).
When locking from inside, the door
mirrors do not fold. Central locking from the inside does not operate if one of the doors is open (indicated by a mechanical noise coming from the locks). When the tailgate or side-hinged doors are open, only the other doors are locked (the button does not light up).
Automatic (anti-intrusion security)
The doors and the tailgate or the side-hinged doors can lock automatically while driving (speed above 6 mph (10 km/h)). To deactivate/reactivate this function (activated by default):
► Press the button until an audible signal is
heard and/or a message appears on the screen.
Locking/unlocking the loading area
This button is unavailable if the vehicle
has been locked or deadlocked from outside (using the key, remote control or Keyless Entry and Start, depending on equipment) or if any of the doors are still open.
2
37
Page 40
Access
Automatic
The loading area is always locked when driving.
To deactivate this automatic locking, go
to a CITROËN dealer or a qualied
workshop.
Manual
► With complete unlocking activated,
press this button to lock (indicator lamp
comes on)/unlock (indicator lamp goes o󰀨) the
vehicle.
► With selective unlocking activated, press this
button to lock (indicator lamp comes on)/unlock (indicator lamp goes o󰀨) the loading area.
Driving with the doors locked could make
it more di󰀩cult for the emergency
services to enter the vehicle in an emergency.
The indicator lamp goes o󰀨 when
unlocking one or more doors of the
loading area.
With the ignition o󰀨 and the vehicle fully locked, the indicator lamp goes o󰀨 for energy
economy reasons.

Electric sliding side door(s)

The exterior and interior door handles and the interior buttons allow the electrically powered movement of the door to be started. Opening and closing of the doors is accompanied by an audible signal.
Opening
With the exterior or interior handle
► With the door unlocked, pull and release the
handle to start opening the door. Pull the handle again to reverse the direction of the door's movement.
With the remote control
► With the door unlocked, press and
hold this button until the corresponding
sliding side door has opened.
► Press this button again to reverse the
direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar
With the button(s) at the front
► With total unlocking activated and the child
lock deactivated, to unlock the vehicle and start
38
Page 41
Access
opening a door, press the button corresponding to the door you wish to open.
► With selective unlocking activated, to unlock
only the loading area and start opening a door, press the button corresponding to the door you wish to open.
► In both cases, pressing the button again
reverses the direction of the door's movement.
Closing
With the exterior handle
► Pull and release the handle to start closing
the door. Pull the handle again to reverse the direction of the door's movement.
With the remote control
► Press and hold this button until the
sliding side door has closed. Pull the handle again to reverse the direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar
With the button(s) at the front
► To start closing a door, press the
corresponding button for that door. Press again to reverse the direction of the door's movement.
The button is not operational and
pressing it results in an audible signal, if the speed of the vehicle is above 20 mph (30 km/h).
The button(s) at the front or on the door
pillar is not operational and pressing it results in an audible signal, if: – the vehicle is moving, – the child lock is on (activated) (for the buttons on the door pillars), – the vehicle has been locked or deadlocked from outside (using the key, remote control or Keyless Entry and Starting, depending on equipment). The button for the left-hand door is not operational and pressing it results in an
audible signal if the fuel ller ap is open.

General recommendations for the sliding side doors

Doors must only be operated when the
vehicle is stationary. For your safety and that of your passengers, as well as for correct operation of the doors, you are strongly advised not to drive with a door open. Always check that it is safe to operate the door and in particular, be sure not to leave children or animals near the door controls without supervision. The audible warning, the lighting of the "door open" warning lamp and the message on the screen are there to remind you. Contact a
2
39
Page 42
Access
CITROËN dealer or a qualied workshop if
you want to deactivate this warning. Lock the vehicle when you use an automatic car wash.
Before opening or closing and while
moving doors, ensure that no person, animal or object is in the door frame or any other position that would block the desired movement, inside or outside the vehicle. If this advice is not followed, injuries or damage may occur if any part of a person or an object is trapped or caught. Electrical door opening is disabled at speeds above 2 mph (3 km/h): – However, if the vehicle started moving while the doors were open, the speed must
be reduced below 19 mph (30 km/h) before
they can be closed. – Any attempt to open a door electrically using the interior handle while driving results in it only being possible to open the door manually. – This situation is accompanied by the audible warning, the lighting of the "door open" warning lamp and the message on the screen. To release the door and be able to operate it again, it is necessary to stop the vehicle.
Take care not to block the guide space
on the oor so that the door can slide
correctly. For safety and functional reasons, do not drive with the sliding side door open.
The electric controls are disabled in the event of an impact. Manual opening and
closing remain possible.
While starting the engine, door movements are paused, resuming when
the engine is running.
Depending on the engine tted, if
the door is closed and an opening request is issued in Stop mode of Stop & Start, the door will open slightly and then stop. In Start mode, the door will resume its movement when the engine re-starts.
To hold the sliding side door in the open position, open the door fully to engage
the latch (located at the bottom of the door).
Doors and door clearances
When open, a door projects beyond the body. Allow adequate clearance when parking alongside walls, lamp-posts, high pavements, etc.
When open, a door never projects beyond the rear bumper.
40
Page 43
Access
Safety/Obstacle detection with electric door(s)
The obstacle detection system is triggered when the moving door encounters an obstacle with a certain level of physical resistance. If an obstacle is detected: – while the door is closing, the door stops then opens fully. – while the door is opening, the door stops then closes. – twice in succession during a movement of the door, the door will no longer close electrically (uninitialisation). On a steep slope: a safety system slows down the movement of the door. In all cases, wait a few seconds before operating the door (closing or opening). Close the door manually for safety reasons. Then reinitialise the door.
► Fully open the door(s) electrically. ► Close the door(s) electrically.
On completion of this procedure, electric operation of the doors is restored. However, if a problem persists following this procedure, contact a CITROËN dealer or a
qualied workshop.
On a steep slope
It is possible to open and close the doors electrically on slopes of up to a 20% gradient. If the vehicle is on a slope, with the front of the vehicle facing up the slope, open the door with care. The door may open more quickly due to the incline. On a steep slope, guide the side door manually to help it to close.
If your vehicle is on a slope, with the front of the vehicle facing down the slope, the door may not stay open and may close violently with the risk of injury.
In the case of a steep slope, the door may be driven by its own weight and as a
consequence may open or close violently. There would not be time for action at the
electric controls to take e󰀨ect.
There would not be time for the obstacle detection system to react.
Take care not to leave the vehicle on a steep slope with the door(s) open without supervision. If this advice is not followed, injuries or damage may occur if a person or an object is trapped or caught.
2
Reinitialising electric doors
If electrical operations no longer work:
► Fully close the door(s) manually.
41
Page 44
Access

Hands-free sliding side door(s)

Opening/Closing
With a movement of your foot while keeping the remote control on your person in the recognition zone A, the system unlocks and opens the sliding side door or closes and locks it. The remote control must be located at the rear of the vehicle, at least about 30 cm but no more than about 2 m from the vehicle.
The automatic locking after closing the door can be programmed in the vehicle
conguration menu.
Before making the movement with your foot, ensure that you are steady and well
positioned, so that you do not lose your balance (rain, snow, ice, mud, etc.). Take care not to touch the exhaust tailpipe when making the movement with your foot ­risk of burns.
► Put your foot beneath the corner of the rear
bumper, then move the foot at normal speed with a sweeping side movement. The sensor detects the foot approaching and leaving and triggers the opening or closing of the side door.
Make the movement without interruption
and do not repeat it immediately afterwards or several times. If the door does not open, wait about 2 seconds before trying again. Do not keep the foot in the air.
Conrmation that the door is going to
open or close is signalled by the direction
indicators ashing for a few seconds,
accompanied by an audible signal. The movement of the door is reversed if the movement of the foot takes place during the manoeuvre. If the vehicle is so equipped, the electric door mirrors fold/unfold on locking/unlocking the vehicle.
Automatic locking
The vehicle locks itself following the hands-free closing of the sliding door.
If your vehicle is not tted with an alarm, locking is signalled by the xed
illumination of the direction indicators for about two seconds. Depending on your version, the door mirrors fold at the same time.
Activation/Deactivation
With audio system or touch screen
By default, hands-free access is activated.
The "Hands-Free Tailgate Access"
locking when the sliding door is closed is activated and deactivated via the vehicle
conguration menu.
function or automatic vehicle
42
Page 45
Access
Malfunction
An audible signal repeated three times while using the function indicates a fault with the system. Have it checked by a CITROËN dealer or a
qualied workshop.
If the "Hands-free tailgate access self-locking" option is selected in the
vehicle menu and after closing the door, check that the vehicle is properly locked. Locking will not take place: – if the ignition is on, – if one of the doors or the tailgate is open, – if a "Keyless Entry and Start" remote control is inside the vehicle. If a number of gestures with your foot have
no e󰀨ect, wait a few seconds before starting
again. The system is automatically deactivated in heavy rain or with accumulations of snow. If it does not work, make sure that the remote control is not exposed to a source of electromagnetic interference (smartphone, etc.).
Operation may be a󰀨ected if using a
prosthetic leg. This system may not work correctly if your
vehicle is tted with a towbar.
– A trailer is coupled or decoupled. – A bicycle carrier is installed or removed. – Bicycles are loaded on to or unloaded from the bicycle carrier. – Something is deposited or lifted behind the vehicle. – An animal approaches the bumper, – The vehicle is washed. – The vehicle is being serviced. – A wheel is changed. To avoid any sudden operation, keep the key away from the detection zone (also from the boot’s interior sides) or deactivate the function
in the vehicle conguration menu.
Ensure that no person or object might
prevent the correct opening or closing of the doors. Be aware of children when operating the doors.

Side-hinged rear doors

► After rst opening the left-hand door, pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door, then the left-
hand door.
If the left-hand door is closed rst, a bu󰀨er stop located on the edge of the
right-hand door prevents it closing.
2
The side door may open or close without warning if:
– Your vehicle is tted with a towbar.
If the left-hand side-hinged door is not properly closed, the "door open" warning lamp lights up
43
Page 46
Access
(the right-hand door is not detected). For more information on the List of warning lamps and, in particular, the door open warning, refer to the corresponding section.
Opening to approximately 180°
If tted to your vehicle, a check strap system allows the doors to be opened from about 90° to
about 180°.
► Pull the yellow control when the door is open.
The check strap will engage again automatically on closing.
When parked with the rear doors open to
90°, the doors will cover the rear lamps.
In order to warn other road users travelling in the same direction (who may not be aware that the vehicle is stationary) of the vehicle's position, use a warning triangle or other
device required by legislation and regulations in your country.

Tailgate

Opening
► After unlocking the vehicle, pull the handle,
then raise the tailgate.
Closing
► Lower the tailgate using the interior grab
handle, then lock it. If the tailgate is not properly closed, the "door open" warning lamp comes on. For more information on the list of warning and indicator lamps, and in particular the door open warning, refer to the corresponding section.
In the event of a malfunction or if you
experience di󰀩culty opening or closing
the tailgate, have it checked by a CITROËN
dealer or a qualied workshop without delay,
to avoid the issue deteriorating and prevent any risk of the tailgate dropping, potentially causing serious injury.

Tailgate rear screen

The opening rear screen allows you to access the rear of the vehicle directly, without having to open the tailgate.
Opening
After unlocking the vehicle, press this control and lift the rear screen to open it.
Closing
Close the rear screen by pressing the centre of the glass until it is fully closed. If the tailgate rear screen is not properly closed, the "door open" warning lamp comes on. For more information on the list of warning and
44
Page 47
Access
indicator lamps and in particular the door open warning, refer to the corresponding section.
The tailgate and rear screen cannot both be open at the same time, to avoid
damaging them.

Alarm

(Depending on version)
System which protects and provides a deterrent against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle. The alarm is triggered if anyone tries to open a door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system only checks for any variation in volume in the cab. The alarm is triggered if anyone breaks a window or enters the vehicle’s cab; however it is not triggered if someone enters the loading area.
The system checks for any variation in volume in the passenger compartment. The alarm is triggered if anyone breaks a window, enters the passenger compartment or moves inside the vehicle.
Self-protection function
The system checks whether any of its components are out of service. The alarm is triggered if the battery, the central control or the siren wiring is put out of service or damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualied
workshop.
If your vehicle is tted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system. For more information on Additional Heating / Ventilation, refer to the corresponding section.
Locking the vehicle with full alarm system
Activation
► Switch o󰀨 the ignition and exit the vehicle. ► Lock or deadlock the vehicle using the
remote control or with the Keyless Entry and Start system. When the monitoring system is active, the red
indicator lamp in the button ashes once per
second and the direction indicators come on for about 2 seconds. The exterior perimeter monitoring is activated after 5 seconds and the interior volumetric monitoring after 45 seconds.
If an opening (door, tailgate/side-hinged
doors or bonnet) is not properly closed, the vehicle is not locked, but the exterior perimeter monitoring will be activated after 45 seconds, at the same time as the interior volumetric monitoring.
2
45
Page 48
Access
Deactivation
► Press the remote control unlocking
button.
or
► Unlock the vehicle with the Keyless Entry and
Start system. The monitoring system is deactivated: the
indicator lamp in the button goes o󰀨 and the direction indicators ash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is not opened within 30 seconds of unlocking), the monitoring system is automatically reactivated.
Triggering of the alarm
This is indicated by sounding of the siren
and ashing of the direction indicators for 30
seconds. The monitoring functions remain active until the alarm has been triggered ten times in succession.
When the vehicle is unlocked, rapid ashing of
the indicator lamp in the button indicates that the alarm was triggered during your absence. When
the ignition is switched on, this ashing stops
immediately.
Locking the vehicle with exterior perimeter monitoring only
Deactivate the interior volumetric monitoring to avoid the unwanted triggering of the alarm, in certain cases such as: – Slightly open window. – Washing the vehicle. – Changing a wheel. – Towing the vehicle. – Transport on a ship or ferry.
Deactivating interior volumetric monitoring
► Switch o󰀨 the ignition and within 10 seconds
press the alarm button until the indicator lamp is
on xed. ► Exit the vehicle. ► Immediately lock the vehicle using the remote
control or the "Keyless Entry and Start" system.
Only exterior perimeter monitoring is activated; the red indicator lamp in the button ashes every
second.
To take e󰀨ect, this deactivation must be
performed whenever the ignition is switched
o󰀨.
Reactivating interior volumetric monitoring
► Deactivate exterior perimeter monitoring by
unlocking the vehicle using the remote control or the "Keyless Entry and Start" system.
The indicator lamp in the button goes o󰀨. ► Reactivate the full alarm system by locking
the vehicle using the remote control or the "Keyless Entry and Start" system. The red indicator lamp in the button once again
ashes every second.
Locking the vehicle without activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's door lock.
Failure of the remote control
To deactivate the monitoring functions:
► unlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
► Open the door; this sets o󰀨 the alarm. ► Upon switching on the ignition the alarm stops. The button indicator lamp goes o󰀨.
Malfunction
When the ignition is switched on, the xed
lighting of the red indicator lamp in the button indicates a system malfunction. Have it checked by a CITROËN dealer or a
qualied workshop.
46
Page 49
Access
Automatic activation
(Depending on version) The system is activated automatically 2 minutes after the last door or the boot is closed.
► To avoid triggering the alarm on entering the vehicle, rst press the unlocking button on the
remote control or unlock the vehicle using the "Keyless Entry and Start" system.

Electric windows

1. Left-hand front.
2. Right-hand front.
Operation
► To open/close the window manually, press/
pull the switch without passing the point of
resistance; the window stops as soon as the
switch is released.
► To open/close the window automatically,
press/pull the switch fully, beyond the point of
resistance; the window opens/closes completely
when the switch is released (pressing the switch again stops the movement of the window).
The electric window controls remain operational for about 45 seconds after
the ignition is switched o󰀨 if the front doors
are not open. After that time, the controls are disabled. To reactivate them, switch the ignition on again.
Safety anti-pinch
If your vehicle is tted with the safety anti-pinch
function, when the window rises and meets an obstacle, it stops and partially lowers. In the event of unwanted opening of the window on closing, press the control until the window opens completely. Within 4 seconds, pull the control until the window closes. The safety anti-pinch does not operate while doing this.
Reinitialising the electric windows
After reconnecting the battery, or in the event of abnormal window movement, the anti-pinch function must be reinitialised.
The anti-pinch function is disabled during the following sequence of operations.
For each window:
► Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the control is pressed. Repeat the operation until the window is fully closed.
► Continue to pull the control for at least one
second after the window reaches the closed position.
If an electric window meets an obstacle
during operation, the movement of the window must be reversed. To do this, press the relevant control. When the driver operates the passenger electric window control, it is important to ensure that nothing can prevent the window from closing properly. Pay particular attention to children when operating the windows. Do not put your head or arms through the open windows when the vehicle is moving ­risk of serious injury!
2
47
Page 50

Ease of use and comfort

Correct driving position

Before taking to the road and to make the most of the ergonomic layout of the instruments and controls, carry out these adjustments in the following order: – the height of the head restraint, – the seat backrest angle, – the seat cushion height, – the longitudinal position of the seat, – the height and reach of the steering wheel, – the rear view mirror and door mirrors.
Once these adjustments have been made, check the instrument panel can be
viewed correctly from your driving position.
Manually-adjusted front seats
For more information on the Seat belts, refer to the corresponding section.
Longitudinal
► Raise the control bar and slide the seat
forwards or backwards.
► Release the control bar to lock the seat in
position on one of the notches.
Before moving the seat backwards,
ensure that there is nothing that might prevent the full travel of the seat. There is a risk of trapping or pinching passengers if present in the rear seats or jamming the seat if large objects are placed
on the oor behind the seat.
Height
► Pull the control upwards to raise or push it
downwards to lower, until you obtain the position required.
Backrest angle
► Depending on equipment, turn the knob
or pull the control all the way up and tilt the backrest forwards or backwards to obtain the desired angle.
Lumbar
48
Page 51
Ease of use and comfort
► Turn the knob to obtain the desired level of
lumbar support.
Table position of the driver's and/or the front passenger seat backrest
On the front passenger side, this position allows long objects to be carried. On the driver's side, this position allows rear passengers to be helped out of the vehicle (by the emergency services).
Check that there is no object that could interfere with the movement of a seat,
both above and below.
► Place the head restraint in the low position, and if tted to your vehicle, raise the armrest and fold the table tted to the back of the seat.
We recommend deactivating the front passenger airbag.
► Pull the control fully up and tip the backrest
forward. To return to the normal position, pull the control up to release the backrest, then pull the backrest up to its raised position.
When sharp deceleration occurs, objects placed on the folded backrest can turn
into projectiles.
Electric front seat
To avoid discharging the battery, carry out these adjustments with the engine
running.
For more information on the Seat belts, refer to the corresponding section.
Longitudinal
► Push the control forwards or rearwards to
slide the seat.
Before moving the seat backwards,
ensure that there is nothing that might prevent the full travel of the seat. There is a risk of trapping or pinching passengers if present in the rear seats or jamming the seat if large objects are placed
on the oor behind the seat.
Seat cushion height
► Tilt the control upwards or downwards to
obtain the desired height.
3
49
Page 52
Ease of use and comfort
Backrest angle
► Tilt the control forwards or rearwards to
adjust the angle of the backrest.
Head restraint height adjustment
If tted to your vehicle. ► To raise it, pull it upwards as far as possible
(notch). ► To remove it, press the lug A and pull it upwards.
► To put it back in place, engage the head
restraint rods in the openings keeping them in line with the seat backrest. ► To lower it, press the lug A and push down on the head restraint at the same time.
The head restraint has a frame with
notches which prevents it from lowering;
this is a safety device in case of impact.
The adjustment is correct when the upper edge of the head restraint is level with the top of the head.
Never drive with the head restraints removed; they must be tted and correctly adjusted.

2-seat front bench seat

If tted in the vehicle, this is xed and has a seat
belt built into the backrest for the seat next to the driver’s seat.
For more information on the Seat belts, refer to the corresponding section.
Under-seat storage
If the vehicle is so equipped, a storage space is provided under the seat.
► Pull the strap towards you to tip the seat
cushion.
Armrest
The armrest has notches.
► Pull the armrest fully up ► Lower it fully down. ► Raise the armrest to the desired position.
50
Page 53
Ease of use and comfort
Heated seats and bench seat
If tted to your vehicle. ► With the engine running and when the
outside temperature is below 20 °C, use the adjustment knob to switch on and select the level of heating required from 0 (o󰀨) to 3 (high).
Prolonged use of heated seats is not
recommended for people with sensitive skin. There is a risk of burns for people whose perception of heat is impaired (e.g. illness, taking medication). To keep the heated pad intact and to prevent a short circuit: – Do not place heavy or sharp objects on the seat. – Do not kneel or stand on the seat. – Do not spill liquids onto the seat. – Never use the heating function if the seat is damp.
Do not use the function when the seat
is not occupied. Reduce the heating intensity as soon as possible. When the seat and passenger compartment have reached a satisfactory temperature,
switch the function o󰀨; reducing electrical
consumption in turn decreases energy consumption.
Electric lumbar adjustment
► Press the control to obtain the desired lumbar
support.
Massage function
3
51
Page 54
Ease of use and comfort
This function provides lumbar massage; it only
operates when the engine is running as well as in STOP mode of the Stop & Start system.
Activation/Deactivation
► Press this button to activate/deactivate
the function. Upon activation, the indicator lamp comes on. The massage function is activated for a period of one hour. During this time, massage is performed in 6 cycles of 10 minutes (6 minutes of massage followed by a 4-minute break).
After one hour, the function is deactivated; the indicator lamp goes o󰀨.
Adjustment of intensity
Press this button to adjust the intensity of
the massage. Two levels of massage are available.

Steering wheel adjustment

When stationary, lower the control lever to release the steering wheel.
► Adjust the height and reach. ► Pull the control lever to lock the steering
wheel.
As a safety precaution, these operations must only be carried out while the vehicle
is stationary.

Mirrors

Door mirrors
As a safety measure, the mirrors should
be adjusted to reduce the "blind spots". The objects that you see in the mirrors are in fact closer than they appear. Take this
into account in order to correctly judge the distance of vehicles approaching from behind.
► Move control A to the right or to the left to select the corresponding mirror. ► Move control B in any of the four directions to adjust.
► Return control A to its central position.
Manual folding
The mirrors can be folded manually (parking obstruction, narrow garage, etc.).
► Turn the mirror towards the vehicle.
Electric folding
Depending on equipment, the door mirrors can be folded electrically.
► From the inside, with the
ignition on, place control A in the central position.
► Pull control A backwards.
52
Page 55
Ease of use and comfort
► Lock the vehicle from the outside.
If the mirrors are folded using control A, they will not unfold when the vehicle is
unlocked.
Electric unfolding
The door mirrors are unfolded electrically when the vehicle is unlocked using the remote control or key. Unless folding was selected with control A, pull the control in the central position towards the rear again.
Folding/unfolding when locking/unlocking the vehicle can be deactivated. Contact a
CITROËN dealer or a qualied workshop.
If necessary, the mirrors can be folded manually.
Heated mirrors
► Press one of these buttons.
For more information on Rear screen demisting/de-icing, refer to the
corresponding section.
Rear view mirror
Equipped with an anti-dazzle system, which darkens the mirror glass and reduces the nuisance to the driver caused by the sun, headlamps of other vehicles, etc.
Day/night position
► Pull the lever to change to the anti-dazzle
"night” position.
► Push the lever to change to the normal "day"
position.
Windscreen zone for toll badge
Depending on the version, the vehicle can be equiped with a athermic windscreen type. For a best functionnement of the toll badge system, it is necessary to place the toll badge on the zone of windscreen provided for the purpose symbolised with of black dotteds around of the interior rear view mirror base.
For the version without athermic windscreen, to limit the obstruction of you
eld of vision through the windscreen, we
recommend you to place the toll badge in the upper part of the windscreen.

Moduwork

The cushion of the bench seat's outer seat can be folded up against the backrest to create a loading area inside the cab.
A removable ap on the partition can be
removed to allow long objects to be loaded.
3
53
Page 56
Ease of use and comfort
Once the removable ap has been
removed, you can load long objects
under the outer seat.
Removable ap (type 1)
Removing the ap
► While holding the ap with one hand, turn the control at the top of the ap with the other hand
to release it.
► Lower the ap to remove it from its housing. ► Stow it behind the driver’s seat, clipping it into
the attachment lugs.
► Turn the control at the top of the ap to
secure it.
Retting the ap
► Tilt the ap, with the yellow hinges pointing
downwards.
► Insert the hinges into their housing then press
down fully (to avoid vibrations).
► With one hand lift the ap to close it, then
with the other hand turn the control at the top of
the ap to secure it.
Removable ap (type 2)
► To open or close the ap, slide it to the left
or right.
The ap is kept in the closed or open position
with magnets located at each end position.
Folding seat cushion
Raising the seat cushion
► With one hand, rmly pull the strap forwards
to unlock the seat cushion.
► A strut lifts the seat cushoin against the
backrest.
54
Page 57
Ease of use and comfort
Never put your hand underneath the seat cushion to guide it upwards, as your
ngers may become trapped.
Always use only the strap.
When the outer seat is raised and the
ap is removed, you must install the
anti-slip net. Refer to the Anti-slip net section.
Lowering the seat cushion
► Remove the anti-slip net. ► To reposition the seat cushion, press rmly
on the top of the seat with one hand to lower the seat cushion until it locks into the seat position.
Ensure that there are no objects or feet
obstructing the anchorage points or preventing the assembly from locking properly.
Anti-slip net
Installing the net
► Put the rst fastener into the upper cut-out 1, located beneath the folded seat cushion. Keep the fastener pressed against the structure, then
3
55
Page 58
Ease of use and comfort
turn it a quarter turn (in a clockwise direction) to lock it.
► Put the second fastener into the lower cut-out
2, located on the seat base. Keep the fastener pressed against the structure, then turn it a quarter turn (in a clockwise direction) to lock it.
► Secure the rst hook to the ring 3 located in the glove box.
► Secure the second hook to the ring 4 located on the oor.
Removing the net
► Release the hooks from the rings 4 and 3. ► Remove the lower fastener 2 then the upper
fastener 1, turning them by a quarter turn backwards to unlock them.
Make sure that the size, shape and volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s eld
of vision. All loads must be appropriately secured to prevent or minimise displacement and prevent injury.
Install the anti-slip net (supplied with the vehicle) every time that the seat is raised and
the partition ap removed.
Never use the net for any other purposes. Regularly check the condition of the anti­slip net. As soon as signs of wear or tear appear, contact a CITROËN dealer to have it replaced by an anti-slip net that meets the
specications required by CITROËN for the
vehicle.
Always t the removable ap back into place
when you are not carrying any long loads.
"Rotating writing table"
If tted to your vehicle, the central seat cushion
of the bench seat can be tilted to form a pivoting writing table, thus creating a mobile desk (with the vehicle stationary).
► Pull the handle located at the top of the
backrest cushion.
Never use the table while the vehicle is
being driven. In the event of sudden braking or impact, any objects on the table might become dangerous projectiles that could cause injury.
56
Page 59
Ease of use and comfort
Central seat cushion storage

Precautions for the seats and bench seats

Do not remove a head restraint without storing it and securing it to a support. Ensure that the passengers can always access the seat belts and fasten them easily. A passenger must not take their seat without adjusting the seat's head restraint correctly and adjusting and fastening their seat belt.
Ensure that no object or passenger feet could obstruct the anchorage points or
prevent the correct latching of the assembly.
introducing any foreign bodies into the mechanisms.
The seats and bench seats are not
designed for any other use than in the vehicle. They are equipped with mechanisms and features that may be damaged if used improperly or if dropped.
Loading luggage or objects behind the row 3 seat and bench seat
If you want to load luggage onto the backrests in row 3 while in the table position, the backrests in row 2 must also be in the table position.
When driving, it is prohibited to have a passenger: – in rows 2 and 3, in the outer right-hand seat, if the bench seat is in the fully folded position, – in the centre seat if the outer right-hand seat is in the fully folded position, – in row 3 if the backrest in front (row 2) is in the table position, – in row 3 if the seat/bench seat in front (row 2) is in the fully folded position.

Fixed one-piece bench seat

3
If removing and storing seats and bench seats out of the vehicle, ensure that they
are placed in a clean area, so as to avoid
Combi, Business
57
Page 60
Ease of use and comfort
The di󰀨erent equipment and settings described
hereafter vary according to the version and the
conguration of your vehicle.
The bench seat has a one-piece backrest that
may be xed or foldable (table position).
For more information on the Seat belts, refer to the corresponding section.
Access to row 3
► To return the seat, tip the bench towards the
rear until the feet lock into place..
It is not necessary to fold the backrest (table position) to tip the bench seat for
access to row 3.
Folding the backrest to the table position
► Put the head restraints in the low position.
► From the rear, lower the handle to release the
backrest.
► From the front, raise the handle to release
the backrest.
► Fold the backrest onto the cushion. ► To return the backrest to its normal position,
raise the handle and pull the backrest up.
Do not leave objects (such as a bag or toys) on the cushion when folding the
backrest.
Tilting
► If your vehicle has the facility, place the
backrest in the table position.
► Using the handle, release the rear feet then
tip the seat forward.
► To return the seat, tip the bench towards the
rear until the feet lock into place..
Removing
► If the vehicle is so equipped, place the
backrest in the table position.
► Tip the bench seat.
► Using the handle, release the rear feet then
tip the seat forward.
58
Page 61
Ease of use and comfort
► Release the front feet using the handles. ► Disengage the bench seat from its
anchorages.
► Remove the bench seat.
Retting
► Check that there is no object obstructing the
anchorages and preventing the feet locking into place.
► Engage the front feet in the anchorages on the oor (as shown above).
► Lock the front feet using the handles. ► Tip the bench seat backwards until the rear
feet lock into place.
Be careful of passengers' feet when
tipping.
► If the vehicle is so equipped, pull the control
and raise the backrest (from the rear, lower the handle).
Check that the seat has correctly locked
on the oor when returned to the seating
position.

Fixed rear seat and bench seat

Combi, Business
The di󰀨erent equipment and settings described
hereafter vary according to the version and the
conguration of your vehicle.
The seat has a backrest that may be xed or
foldable (table position). The bench seat has a one-piece backrest that
may be xed or foldable (table position).
For more information on the Seat belts, refer to the corresponding section.
3
59
Page 62
Ease of use and comfort
Access to row 3
(example for an individual seat)
► Using the handle, release the rear feet then
tip the seat forward.
► To return the seat to the normal position, tip
the seat backwards until the rear feet engage in their anchorages.
It is not necessary to fold the backrest (table position) to tip the bench seat and
so access row 3.
Folding the backrest into the table position
► Place the head restraints in the low position.
► From the rear, lower the lever to release the
backrest.
► From the front, raise the lever to release the
backrest.
► Fold the backrest onto the seat cushion. ► To return the backrest to the normal position,
raise the lever and pull the backrest up (from the rear, lower the lever).
Do not leave objects (such as a bag or toys) on the seat cushion when folding
the backrest.
Tilting
(example of an individual seat)
► If your vehicle has the facility, place the
backrest in the table position.
► Using the handle, release the rear feet then
tip the seat forward.
► To return the seat to the normal position,
unfold the seat backwards until the rear feet engage in their anchorages.
Removing
(example of an individual seat)
► Tip the seat.
► Release the front feet using the handles. ► Disengage the seat from its anchorages.
60
Page 63
Ease of use and comfort
► Remove the seat through the side door for
row 2 or from the rear for row 3.
Retting
(example of an individual seat)
► Check that there is no object obstructing the
anchorage points and preventing the feet locking correctly into place.
► Engage the front feet in the anchorage points on the oor (as shown above).
► Lock the front feet using the levers. ► Tilt the seat towards the rear until the rear
feet lock into place. Be careful of passengers' feet during the manoeuvre.
► If tted to your vehicle, pull the control and
raise the backrest (from the rear, lower the lever).
Check that the seat has correctly
engaged in its anchorage points on the
oor when returned to the sitting position.

Rear seat and bench seat on rails

Feel, Shine, Business Lounge
The di󰀨erent equipment and settings described
hereafter vary according to the version and the
conguration of your vehicle.
The individual seat is always on the right and the bench seat on the left (facing forward). The seat has an independent backrest and the bench seat has two independent backrests.
For more information on the Seat belts, refer to the corresponding section.
Adjusting the angle of the backrest
The reclining backrest can be adjusted to several positions.
► To recline the backrest, pull the control
upwards (from the rear, lower the handle).
3
61
Page 64
Ease of use and comfort
► Release the control when the desired position
is reached.
Moving forward or backward
(example for an individual seat)
Two controls are provided for moving the seat forward and backward:
► From the rear, pull the strap without going
beyond the point of resistance and push the seat forward or pull it backward.
► From the front, raise the control and slide the
seat forward or backward.
Moving the seat along the full length of the rail
► Slide the seat by pulling on the front control
or rear strap.
Folding the backrest to the table position
(example for an individual seat)
► Put the head restraints in the low position.
► From the rear, lower the handle to release the
backrest.
► From the front, raise the handle to release
the backrest.
► Fold the backrest onto the cushion.
Do not leave objects (such as a bag or toys) on the cushion when folding the
backrest.
Removing
(example of an individual seat)
► Move the seat forward for access to the
strap.
► Fold the backrest to the table position
► From the rear, pull the strap fully to release
the anchorages and tip the seat forwards to place it in the vertical position.
► Remove the seat through the side door for
row 2 or through the rear for row 3.
62
Page 65
Ease of use and comfort
Retting
Before retting the seat or bench seat in
the vehicle, pull the strap fully to ensure
that the latching mechanism has engaged.
Do not use the strap to lift the seat or bench seat.
(example of an individual seat)
► Check that nothing is obstructing the rails.
► Place the front part of the guides on the rails. ► Tip the seat to align the rear of the guides in
the rails.
► Slide the seat forwards or backwards until it
engages in the notches.
► Raise the backrest.
Check that the seat has correctly locked
on the oor when returned to the seating
position.

Individual rear seat(s) on rails

Shine, Business Lounge
The di󰀨erent equipment and settings described
hereafter vary according to the version and the
conguration of your vehicle.
The individual seat is tted with a three-point
inertia reel seat belt. It can be placed facing forwards or facing rearwards.
If there is an individual seat facing
rearwards in row 2, ensure that the seat in row 1 (driver or passenger) is not set too far back, in order to avoid contact between the two seats.
This could cause signicant wear of the parts
which are in contact.
For more information on the Seat belts,
refer to the corresponding section.
Armrest(s)
The armrest has notches.
3
63
Page 66
Ease of use and comfort
► Pull the armrest fully up. ► Lower it fully. ► Raise the armrest to the desired notched
position.
Adjusting the angle of the
backrest
The backrest can be adjusted to several positions.
► To recline the backrest, pull the control
upwards (from the rear, lower the handle).
► Release the control when the desired position
is reached.
Moving forward or backward
Two controls are provided for moving the seat forward and backward:
► From the rear, pull the strap without going
beyond the point of resistance and push the seat forward or pull it backward.
► From the front, raise the control and slide the
seat forward or backward.
Folding the backrest to the table position
Ensure that nothing (examples: bag, case, toy, folding and sliding table) is
interfering with the operation to fold the backrest.
► Put the head restraints in the low position.
► From the rear, lower the handle to release the
backrest.
► From the front, raise the handle to release
the backrest.
► Fold the backrest onto the cushion.
Removing
► Move the seat forwards for access to the
strap.
► Fold the backrest to the table position.
► From the rear, pull the strap beyond the point
of resistance to release the anchorages and
64
Page 67
Ease of use and comfort
tip the seat forwards to place it in the vertical position.
► Remove the seat through the side door for
row 2 or through the rear for row 3.
Changing the direction of the seat
When the seat is removed, your can rotate it by 180°.
Retting
Before retting the seat in the vehicle,
pull the strap fully to ensure that the
latching mechanism has engaged.
Do not use the strap to lift the seat.
► Fit the front part on the rails. ► Tip the seat to align the rear of the guides in
the rails.
► Slide the seat forwards or backwards until it
engages in the notches.
► Raise the backrest.
Check that the seat has correctly locked
on the oor when returned to the seating
position.
Fixed crew cab
The crew cab is made up of a xed bench seat,
seat belts, storage compartments (depending on equipment) and side windows. It is separated from the loading area by a high-strength partition.
3
► Check that nothing is obstructing the rails.
Rear bench seat
This ergonomic bench seat has three seats.
65
Page 68
Ease of use and comfort
The two outer seats are tted with ISOFIX
mountings.
For more information on the ISOFIX mountings, refer to the corresponding
section.
Storage compartment
If applicable, a storage compartment is available at the front, underneath the bench seat.
Under seat cushion storage wells
If the vehicle is so equipped, they are located underneath the centre and outer left-hand seats. To gain access to it from the cab, tip the required seat forwards.
Depending on the country of sale, the wells can be dismantled and removed through the rear so that bulky objects can be stowed underneath the bench seat.
Do not attach anything to the cab xing
structure.
Do not exceed the number of passengers
indicated on the registration certicate.
In the rear, the loading area is intended for carrying goods only. You are advised to place the goods or heavy objects as far forwards as possible in the loading area (towards the cab) and secure them by means of straps using the stowing
rings on the oor.
The rear seat belt frames are not designed to secure the load being carried.
66
Page 69
Ease of use and comfort
Folding crew cab
The crew cab has a folding bench seat, seat belts and side windows. It is separated from the loading area by the bench seat by a high­strength grille.
Folded position
► With just one hand, pull one of the straps A upwards to fold the bench seat.
► Using handle B, guide the movement of the bench seat until it locks in the folded position.
Bench seat position
► To put the bench seat back in place, pull the
strap C to unlock the bench seat, then release the strap. ► Then, using only the handle B, guide the descent of the backrest to tip the assembly until it locks in the bench seat position.
Never put your hand underneath the
bench seat to guide it downwards, as you
could get your ngers trapped.
Ensure there are no objects or feet beneath the bench seat or obstructing the anchorage system, preventing the assembly from being correctly locked.
Do not attach anything to the cab xing
structure. Do not exceed the number of passengers
indicated on the registration certicate.
In the rear, the load space is intended for carrying goods only. It is recommended to place goods or heavy objects as far forwards as possible in the load space (towards the cab) and secure them by means of straps using the stowing rings on
the oor.
The rear seat belt frames are not designed to secure the load being carried.
3
67
Page 70
Ease of use and comfort
Interior ttings
Mats
Fitting
When tting it on the driver's side, only use the
mountings present on the carpet. The other mats are simply laid over the carpet.
Removing/retting
► To remove it on the driver's side, move
the seat as far back as possible and give the fasteners a quarter turn.
► To ret it, position the mat and replace the
fasteners, giving them a quarter turn.
► Check that the mat is secured correctly.
To avoid any risk of jamming the pedals: – Only use mats which are suited to the
xings already present in the vehicle; these xings must be used. – Never t one mat on top of another.
The use of mats not approved by CITROËN may interfere with access to the pedals and hinder the operation of the cruise control/ speed limiter. The approved mats have two fasteners located underneath the seat.
In row 2 and row 3
Use the Velcro straps to attach the transverse mat in row 2 with the longitudinal mats in rows 2 and 3.
Glove box
It houses the front passenger airbag deactivation switch and can hold a bottle of water, the vehicle's handbook pack, etc.
Never drive with the glove box (if
equipped) open when a passenger is sitting at the front. It may cause injury during sharp deceleration.
Storage compartment
This can hold a bottle of water, the vehicle's documentation, etc.
► To open the storage compartment, press the
left-hand end of the control and guide the lid to its open position notch. If your vehicle is so equipped, it is lit when the lid is opened.
When driving, keep the storage
compartment closed. Otherwise, there is
68
Page 71
Ease of use and comfort
a risk of injury in the event of an accident or sudden braking.
Front door storage pockets
Liquids carried in an open vessel (e.g. a
cup or mug) could be spilt, presenting a risk of damage on contact with the controls in the dashboard and centre console. Be careful.
Upper glove box
This is located in the dashboard, behind the steering wheel.
Press the control to open the lid (depending on version) then guide it to its fully open position. To close it, guide the lid then press the centre gently.
Any liquid which could spill risks causing an electrical short circuit and therefore a
potential re.
"Aircraft" type tables
Fitted to the back of each front seat.
► To use the table, lower it fully until it locks in
the low position.
► To stow it, raise the table to the high position,
passing the point of resistance.
On the passenger side, do not forget to
fold the table up before placing the seat in the "table" position. Do not place hard or heavy objects on the table. They could become dangerous projectiles in the event of emergency braking or impact.
For more information on the Front seats,
and in particular placing the backrest in the "table" position, refer to the corresponding section.
12 V socket(s)
Depending on version.
3
69
Page 72
Ease of use and comfort
► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a suitable adapter.
Observe the maximum power rating to avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely a󰀨ect the
operation of vehicle electrical systems, causing faults such as poor radio reception or interference with displays in the screens.
USB socket
The socket can be used to connect a portable device or a USB memory stick.
The socket reads audio les that are sent to your
audio system to be played through the vehicle's speakers.
These les can be managed using the steering-
mounted controls or those on the audio system.
Android Auto
The USB socket also allows a
smartphone to be connected by
®
or CarPlay®, enabling certain smartphone applications to be used on the touch screen. For best results, use a cable made or approved by the device manufacturer. These applications can be managed using the steering-mounted controls or the audio system controls.
When the USB socket is used, the
portable device charges automatically. While charging, a message is displayed if the power drawn by the portable device exceeds the current supplied by the vehicle. For more information about how to use this equipment, refer to the sections describing the audio and telematics systems.
220 V socket
Depending on version, a 220 V/50 Hz socket (maximum power: 120 W) is located underneath the front right-hand seat and therefore accessible from row 2. This socket works with the engine running, as well as in STOP mode of Stop & Start.
► Lift the cover. ► Check that the indicator lamp is on green. ► Connect your multimedia or other electrical
device (telephone charger, laptop computer, CD-DVD player, bottle warmer, etc.). In the event of a malfunction, the
green indicator lamp ashes.
Have it checked by a CITROËN dealer or a
qualied workshop.
Connect only one device to the socket at
a time (do not use an extension lead or multi-socket) and only connect devices with Class II insulation (indicated on the device). Do not use devices with metallic cases.
70
Page 73
Ease of use and comfort
If the power consumption becomes too
high and when required by the vehicle's electrical system (particular weather conditions, electrical overload, etc.), the
power supply to the socket will be cut o󰀨; the green indicator lamp goes o󰀨
Load space cover
► To remove it, lift it up. ► To install it, insert the guides into their
housings.
In the event of sudden deceleration,
objects placed on the load space cover can turn into projectiles.
Loading area ttings
Stowing rings
Use the stowing rings on the rear oor to secure
loads. As a safety precaution in case of sharp braking, we recommend placing heavy objects as far forwards as possible (i.e. near the cab).
We recommend immobilising the load by rmly
securing it using the stowing rings present on
the oor.
Load retaining partition
On the oor, behind the front seats, a vertical
partition protects the driver and front passengers against the risk of load movement.
3
71
Page 74
Ease of use and comfort
Steel or glazed partitions separate the loading area from the cab.
Recommendations on loading
The weight of the load must comply with the Gross Train Weight (GTW).
For more information on Engine technical data and towed loads, refer to the corresponding section.
If you are using a carrying system (roof bars/roof rack), comply with the
maximum loads associated with this system. For more information on Roof bars/Roof rack, refer to the corresponding section.
Make sure that the size, shape and volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s eld
of vision.
The load must be evenly distributed in
the loading area so as not to interfere with driving the vehicle. Place the load close to the side wall panels, or push it against the side wall panels between the wheel arches. However, it is recommended that heavy objects are placed as close to the cab as
possible as a precaution in case of sharp braking.
Firmly secure all parts of the load using
the stowing rings on the oor of the
loading area. For more information on the Interior ttings and in particular on the stowing rings, refer to the corresponding section.
To avoid the risk of injury or accident, the
load must be made stable so that it cannot slide, tip over, fall or be projected. To do this, use only retaining straps that conform to current standards (DIN, for example). For more information on putting straps in place, refer to the manufacturer’s user guide. To prevent the load from sliding, there must not be any empty spaces between the load items and the vehicle wall panels. As well as the straps, optimise the stability of the load with stable handling equipment (wedges, rigid blocks of wood or padding).
When washing your vehicle, never clean
the inside directly using a water jet.
Seating area ttings
High load retaining net
This allows the use of the entire loading capacity, up to the roof: – behind the front seats in row 1, when the rear seats (and bench seats) in rows 2 and 3 are folded or removed, – behind the rear seats (and bench seats) in row 2, when the rear seats (and bench seats) in row 3 are folded or removed.
Upper xings
► Unclip the anchorage cover in the roof on
each side.
Lower xings (behind row 1)
If your vehicle has xed one-piece bench seats or seats and bench seats:
72
Page 75
Ease of use and comfort
► On each side in row 2, insert the xings in the oor anchorages (as shown above).
If your vehicle has seats and bench seats or individual seats on rails:
► On each side in row 2, insert the xings in the oor anchorages then turn them a quarter turn to
lock them in place (as shown above). Place them as close as possible to the end of the rail.
Lower xings (behind row 2)
► Use the stowing rings.
Fit the net
Unclip the upper xing covers and secure the lower xings (as previously described). ► Fold (table position) the seats and bench
seats in rows 2 and 3 (according to equipment).
► Close the rear heating and air conditioning
vents (depending on the equipment you have).
► Unroll the high load retaining net. ► Position the net upper xings in the corresponding anchorages in the roof (rst one
side, then the other).
► Fully extend the straps. ► On each side, attach the bottom xings of the
net to the lower anchorages (behind row 1) or in the stowing rings (behind row 2).
► Tension the straps to extend the net. ► Check that the net is attached securely and
properly extended.
Never use the ISOFIX ring provided for
xing the strap of a child seat with Top
Tether.
Rear windows in row 2
If tted to your vehicle, the side windows in row 2
can be opened.
While driving, the windows must be closed or secured at one of the notches.
► Squeeze the two controls then move the
window sideways.
For more information on the Child lock on rear windows, refer to the
corresponding section.
Side blinds
Fitted to the windows in row 2, these protect the passenger compartment from the sun's rays.
3
73
Page 76
Ease of use and comfort
Blinds
Opening/Closing
► Pull the tab A and attach the blind to the hook B.
Always guide the blind slowly, using the tab, when raising or lowering it.

Panoramic sunroof

This is tted with two manual and independent
blinds, which improve thermal and acoustic comfort.
74
► Take one of the blinds by its grip and push it
back or pull it forwards to the desired position.

Retractable sliding table

Shine, Business Lounge
The table has a central storage space covered by a lid. When deployed, this device becomes a table with two table tops on which you can place objects. The central part has two cup/ can holders and can also be used to hold small objects (e.g. credit card, pen). The assembly is mounted on a runner allowing it to be positioned either in row 2 or row 3.
Storage
► Slide back the cover for access to 11 litres of
storage space.
Page 77
Ease of use and comfort
The storage space can only support a
maximum weight of 3 kg; do not exceed
this maximum load in use.
Moving forward or backward
► Lift the control (without going beyond the
point of resistance) and slide the assembly forwards or backwards.
► Release the control when it is in the desired
position.
► Check that the table is secured on the runner.
If this is not the case, move the assembly slightly to the next notch on the runner.
You can move the table in both the open
and stowed position. However, to ensure safety, it is advised that you handle the assembly in the stowed position.
For the table to run smoothly, ensure that no objects are blocking the space used
by the runner on the oor.
Before manoeuvring the table, check that there is nothing on the table.
Unfolding
► Operate the control on the top and pull the
table assembly up until it clicks into place.
► Pull each table top fully up then pivot them on
each side into the horizontal position.
Folding
► Raise each table top, going beyond the point
of resistance, to the vertical position.
► Push each table top down into its housing
until it clicks into place.
► Push the control then tip the table assembly
downward until it clicks into place.
Before stowing the table tops, check that
they are clear. Before tipping the assembly down, check that the two table tops have clicked home in the low position and that there is nothing in the cup holder area (such as a can or pen).
Cup holders
Two cups or cans and small objects (such as a credit card, portable ashtray or pen) can be carried in the middle of the unfolded table.
Liquids carried in an open vessel (a cup
or mug) could be spilt, presenting a risk. Be careful. Never use the table in this position while the vehicle is being driven.
3
75
Page 78
Ease of use and comfort
Removal
► Raise the control fully to release the
anchorages and tip the table assembly forward.
► Remove the table assembly through the
sliding door in row 2.
Check that there is nothing in the space
around the runner on the oor, so that
the table disengages cleanly.
Changing the direction
With the table removed, you can turn it 180°.
Remove a seat to make this easier.
Retting
► Check that there is no object obstructing the
runner and preventing proper locking.
► Check that the control is in the upper position
(locking mechanism armed). If not, lift this control fully to arm the mechanism.
► Place the front of the table on the runner. ► Taking care not to interfere with the control,
tip the assembly towards the rear until you hear it lock into place.
► Check that the assembly is fully locked into
the runner. If not, slide the assembly gently along the runner until it meets the next notch.
Check that the table is fully locked into the runner - risk of injury in the event of
an accident or sudden braking.
► Release the control until the guide locks into
the runner.
Be careful of passengers' feet when manoeuvring the assembly.
Storage o󰀨 the runner
If removing the table from the vehicle for
storage, ensure that it is placed in a clean area, in order to avoid introducing any foreign bodies into the mechanisms. The table must be placed outside the vehicle,
on a at and level surface, resting on the
guide so as not to damage visible parts.
Caution, when out of the vehicle, the
table leans to the right or left when placed on a surface.
76
Page 79
Ease of use and comfort
Incorrect use of the table can cause
serious injury. Never use the table in the open or deployed position while the vehicle is in motion. In the event of sudden braking, any object placed on the table can become a projectile. Ensure that the table is correctly stowed in
the low position before setting o󰀨.
Never use the table tops as seats or lean on them. A label attached to the side of the table serves as a reminder of this.
Never place hot objects such as
saucepans or frying pans on the table
- risk of damaging the surface and starting a
re!
When the table is deployed, each table
top can support a maximum of 10 kg. If you exceed the maximum weight limit, you risk damaging part or all of the table. Never lift the table when it is between
individual seats; you risk damaging the table
tops.
Before moving the table or an individual
seat forwards or backwards, make sure that the seat's backrest is upright and the table is stowed.
When stowing the table tops, never place your hand inside the slide area - risk of
trapping your ngers! Use the handle
provided.

Heating and Ventilation

Advice
Using the ventilation and air conditioning system
► To ensure that air is distributed evenly,
keep the external air intake grilles at the base of the windscreen, the nozzles, the vents, the air outlets and the air extractor in the boot free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning system.
► Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to keep it in good working order.
► If the system does not produce cold air, switch it o󰀨 and contact a CITROËN dealer or a qualied workshop.
3
77
Page 80
Ease of use and comfort
When towing a large load on a steep gradient
in high temperatures, switching o󰀨 the air
conditioning increases the available engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation o󰀨 or with prolonged operation
of interior air recirculation. Risk of misting and deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long time in the sunshine, air the passenger compartment for a few moments.
Put the air ow control at a setting high
enough to quickly change the air in the passenger compartment.
Condensation created by the air
conditioning results in a discharge of water underneath the vehicle. This is perfectly normal.
Servicing the ventilation and air
conditioning system
► Ensure that the passenger compartment lter is in good condition and have the lter
elements replaced regularly. We recommend using a composite passenger
compartment lter. Its specic active additive
helps protect against polluting gases and bad smells.
► To ensure correct operation of the
air conditioning system, have it checked according to the recommendations in the Manufacturer’s service schedule.
Contains R134A uorinated
greenhouse gases
Depending on version and country of sale, the air conditioning system may contain R134A
uorinated greenhouse gases. Gas capacity
0.5 kg (+/- 0.025 kg), GWP index 1430 (CO equivalent: 0.715 t).
Stop & Start
The heating and air conditioning systems only work when the engine is running. Temporarily deactivate the Stop & Start system to maintain a comfortable temperature in the passenger compartment. For more information on Stop & Start, refer to the corresponding section.
ECO driving mode
Selecting this mode reduces electrical energy consumption, but restricts the performance of the heating and air conditioning systems, although it does not deactivate them.

Heating

Manual air conditioning

The air conditioning system only operates with the engine running.
2
1. Temperature.
2. Air ow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/o󰀨.
Air ow
► Turn the thumbwheel 2 to obtain a comfortable air ow.
If you set the air ow control to the minimum position (o󰀨), the temperature
in the vehicle will no longer be controlled. A
slight air ow can still be felt however,
resulting from the forward movement of the vehicle.
78
Page 81
Ease of use and comfort
Temperature
► Turn the thumbwheel 1 from "LO" (cold) to "HI" (hot) to adjust the temperature to your requirements.
Air distribution
► Pressing button 3 successively directs the air ow towards:
– windscreen, side windows and footwells, – footwells, – central vents, side vents and footwells, – windscreen, side windows, central vents, side vents and footwells, – central and side vents, – windscreen and side windows (demisting or defrosting).
Air conditioning
With the engine running, the air conditioning is
designed to operate e󰀨ectively in all seasons,
with the windows closed. It enables you to: – lower the temperature in summer,
– enhance the e󰀨ectiveness of the demisting
function in winter, above 3°C.
On/O󰀨
► Press button 5 to activate/deactivate the air conditioning system. When the air conditioning is in operation, to cool the air more quickly, you can use interior
air recirculation for a few moments by pressing button 4. Then restore the intake of exterior air.
The air conditioning does not operate
when the air ow adjustment is set to o󰀨.
Switching the system o󰀨 could result in
discomfort (humidity, misting).

Dual-zone automatic air conditioning

1. Temperature.
2. Air ow.
3. Air distribution.
4. Recirculation of interior air.
5. Air conditioning on/o󰀨.
6. Automatic comfort mode.
7. Visibility programme.
8. “Mono” function or Rear heating and air
conditioning on/o󰀨 (depending on version).
Automatic comfort mode
► Press the "AUTO" button 6 to toggle the mode. The active mode appears in the display screen, as described below:
Ensures soft, quiet operation by limiting
air ow. O󰀨ers the best compromise between a
comfortable temperature and quiet
operation.
Provides dynamic, e󰀨ective air ow.
When the engine is cold, the air ow will
only increase to its optimum level gradually, to avoid distributing too much cold air. In cold weather, it prioritises the distribution of warm air to the windscreen, the side windows and the footwells only.
Manual mode
It is possible to make a di󰀨erent choice from that o󰀨ered by the system by changing a setting.
The other functions will still be automatically managed. The "AUTO” symbol disappears if you change a setting.
Deactivating the system
► Press button 2 "-" until the fan symbol disappears.
This action switches o󰀨 all of the functions of the
system. Temperature is no longer controlled. A slight air
ow can still be felt, however, resulting from the
forward movement of the vehicle.
3
79
Page 82
Ease of use and comfort
► Press button 2 "+" to switch the system on again.
Temperature
The driver and front passenger can each set the temperature to suit their preferences. The value shown on the display is a level of comfort, not a temperature in Celsius or Fahrenheit. ► Push button 1 down to decrease the value or up to increase it.
A setting of around 21 provides optimum
comfort. Depending on your requirements, a setting between 18 and 24 is normal. In addition, we recommend avoiding left/right
setting di󰀨erences of more than 3.
On entering the vehicle, if the interior
temperature is signicantly colder or
warmer than the comfort value setting, there is no need to alter the value displayed in order to reach the required level of comfort. The system compensates automatically and
corrects the temperature di󰀨erence as quickly
as possible.
For maximum cooling or heating of the
passenger compartment, it is possible to
exceed the minimum value 14 or the maximum value 28. ► Push button 1 down until "LO" is displayed or up until "HI" is displayed.
"Mono" function
The comfort setting for the passenger's side can be indexed to the driver's comfort setting (mono-zone).
► Press the corresponding button 8 to activate/ deactivate the function. The indicator lamp in the button is on when the function is activated. The function is deactivated automatically if a passenger uses the temperature control.
Rear heating - air conditioning
► Press the corresponding button 8 to activate/ deactivate the function.
For more information, refer to the Rear
heating - air conditioning section.
Visibility programme
► Press the "visibility" button 7 to demist or de-ice the windscreen and side windows more quickly. The system automatically manages the air
conditioning, air ow and air intake, and provides
optimum distribution towards the windscreen and side windows. ► Press the "visibility" button 7 again to stop the programme. Or ► Press the "AUTO" button 6 to return to the automatic comfort programme.
Air conditioning
With the engine running, the air conditioning is
designed to operate e󰀨ectively in all seasons,
with the windows closed. It is used to: – lower the temperature in summer,
– increase the e󰀨ectiveness of the demisting in
winter, above 3°C.
On/O󰀨
► Press button 5 to activate/deactivate the air conditioning system. When the air conditioning is in operation, to cool the air more quickly, you can use interior air recirculation for a few moments by pressing button 4. Then restore the intake of exterior air.
The air conditioning does not operate
when the air ow adjustment is set to o󰀨.
80
Page 83
Ease of use and comfort
Switching the system o󰀨 could result in
discomfort (humidity, misting).
Air distribution
► Pressing button 3 successively directs the air ow towards:
– windscreen, side windows and footwells, – footwells, – central vents, side vents and footwells, – windscreen, side windows, central vents, side vents and footwells, – central and side vents, – windscreen and side windows (demisting or defrosting).
Air ow
► Press the buttons 2 to increase/decrease the air ow. The air ow symbol (a fan) appears. It is lled in
or emptied gradually, according to the value set.
Interior air recirculation
The intake of exterior air prevents the formation of mist on the windscreen and side windows. Recirculating the interior air isolates the passenger compartment from outside odours and fumes and allows the desired passenger compartment temperature to be achieved more rapidly.
► Press this button to activate/deactivate the function (conrmed by the
illumination/extinction of the indicator lamp).
Front demisting
- defrosting
These markings on the control panel
indicate the positioning of the controls for rapid demisting or defrosting of the windscreen and side windows.
Heating or manual air conditioning
► Set the air ow, temperature and air
distribution controls to the appropriately marked positions.
► For air conditioning, press this button;
its indicator lamp comes on.
Dual-zone automatic air conditioning
► Press this button to demist or defrost
the windscreen and side windows more quickly. The system automatically manages the air
conditioning, air ow and air intake, and provides
optimum distribution towards the windscreen and side windows.
► To turn it o󰀨, press this button
The system restarts with the values in use before it was deactivated.
again or press "AUTO".
3
81
Page 84
Ease of use and comfort

Demisting/de-icing the rear screen and/or the door mirrors

► Press one of these buttons to switch on/o󰀨
rear screen and door mirror demisting/de-icing (depending on version). The indicator lamp in the button comes on when the function is activated.
Demisting/de-icing switches o󰀨 automatically to
prevent excessive power consumption.
Switch o󰀨 demisting/de-icing as soon
as you no longer consider it necessary, as decreased power consumption in turn reduces energy consumption.
Demisting/de-icing only operates with the engine running.

Rear heating - air conditioning

If your vehicle is tted with a rear air conditioning
unit located in the roof, this system distributes conditioned and heated air via a distribution rail and individual outlets.
Air ow
► Turn the dial to increase or decrease the air ow.
Comfort temperature
– Turn the thumbwheel from blue (cold)
to red (hot) to modulate the temperature to your liking. This control simultaneously adjusts the temperature and the location of the air delivery: – blue: the air is delivered mainly at roof level, – red: the air is delivered mainly by the vent located in row 3 on the right.
Activation/Deactivation
Depending on version, this button is accessible at the front, from the dual-zone automatic air conditioning control panel.
► Press this button to activate/deactivate
the operation of the rear controls.
82
Page 85
Ease of use and comfort
Additional heating/
ventilation system
Only available for Diesel vehicles.
Heating
This is an additional and separate system which heats the passenger compartment and improves defrosting performance.
This indicator lamp is lit while the system is programmed or set in operation
remotely via the remote control.
It ashes during the whole duration of the heating and goes o󰀨 at the end of the heating
cycle or when stopped using the remote control.
Ventilation
This system allows ventilation of the passenger compartment with exterior air to improve the temperature experienced on entering the vehicle in summer.
Programming
With a MyCitroën Drive, use the remote control to start/stop the additional heating. With a Bluetooth Play, use the remote control to start/stop the additional heating and/or adjust the pre-heating times.
With Bluetooth® audio system
► Press the MENU button to access the main menu.
► Select "Pre-heat. / Pre-ventil.". ► Select "Activation" and, if necessary, for
programming, “Parameters". ► Select "Heating" to heat the engine and passenger compartment or "Ventilation" to ventilate the passenger compartment.
► Select:
• the rst clock to set/save the time at which
the pre-heating temperature will be reached,
• the second clock to set/save a second time at which the pre-heating temperature will be reached,
®
audio system or a MyCitroën
Using these two clocks and depending on the season you can, for example,
select one or the other start time.
A message on the screen conrms your
choice.
With MyCitroën Play
Press Connect-App to display the main page. Then press "Programmable heating/ ventilation".
► Select the "Status" tab to activate/deactivate the system. ► Select the "Other settings" tab to choose the "Heating" mode, to heat the engine and passenger compartment, or "Ventilation" to ventilate the passenger compartment.
► Then set/save the time at which the
preheating temperature will be reached for each selection.
Press this button to save.
With MyCitroën Drive
In the Applications > Car Apps menu:
► Select Temperature conditioning.
► Press the Status tab to activate/deactivate
the system. ► Press the Settings tab to select Heating mode to heat the engine and passenger
3
83
Page 86
Ease of use and comfort
compartment or Ventilation to ventilate the passenger compartment.
► Then programme/save the activation time for
each selection.
► Press OK to conrm.
You must allow at least 60 minutes between programming operations.
Depending on the outside temperature, a
certain amount of pre-conditioning time is necessary in order to reach the programmed temperature by the stored activation time. This pre-conditioning time lasts up to 45 min.
Long-range remote control
This enables you to switch the heating in
the passenger compartment on or o󰀨 from a
distance. The remote control has a range of about 0.6 miles (1 km) in open country.
On
► Pressing and holding this button starts the heating immediately (conrmed by the
green indicator lamp coming on briey).
Switching o󰀨
► Pressing and holding this button stops the heating immediately (conrmed by the
temporary illumination of the red indicator lamp).
The indicator lamp in the remote control ashes
for about 2 seconds if the vehicle has not received the signal. Then repeat the command after having changed location.
Changing the battery
The indicator lamp in the remote control will change to orange if the battery charge is low. If the indicator lamp is not on, the battery is discharged.
► Use a coin to unscrew the cap and replace
the battery.
Do not throw remote control batteries
away, as they contain metals that are harmful to the environment. Take them to an approved disposal point.
If the system is switched on using the long-range remote control, the maximum
heating duration is around 45 min.
The ventilation is activated provided that
the battery is su󰀩ciently charged.
The heating is activated provided that: – the battery charge and the fuel level are
su󰀩cient,
– the engine has been started since the previous heating cycle, – 60 minutes have elapsed between two heating requests.
Programmable heating is supplied by the vehicle fuel tank. Before use, make sure
that you have su󰀩cient fuel. If the fuel tank is
on reserve, you are strongly recommended not to programme the heating.
84
Page 87
Ease of use and comfort
The additional heating must always be
switched o󰀨 while refuelling to avoid any risk of re or explosion.
To avoid the risk of poisoning or
asphyxia, the programmable heating must not be used, even for short periods, in a closed environment such as a garage or workshop which is not equipped with an exhaust gas extraction system.
Do not park the vehicle on a ammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of re!
Glazed surfaces such as the rear screen
or windscreen can become very hot in places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Independent additional heating
Depending on the country of sale, this is an additional and independent system which heats the hot water circuit of the Diesel engine to improve comfort and to raise the temperature of the cold engine. It improves demisting and defrosting performance. With the engine idling or the vehicle stationary, it is normal to notice a
high-pitched whistling and some emissions of smoke or odour. The temperature near the heating system must not exceed 120°C. A higher temperature (e.g. in a paint oven) could damage the components of electronic circuits. The additional heating is supplied by the vehicle's fuel tank. Make sure that the low fuel warning lamp is not on.
To avoid the risks of poisoning or
su󰀨ocation, the additional heating must
not be used, even for short periods, in a closed environment such as a garage or workshop which is not equipped with an exhaust gas extraction system.
Do not park the vehicle on a ammable
surface (for example: dry grass, fallen
leaves, paper, etc.) - risk of re!
Have the additional heating checked at
least once a year, at the beginning of winter. For maintenance and repairs, you must only
contact a CITROËN dealer or a qualied
workshop.
Temperature pre­conditioning (Electric)
This function allows you to programme the temperature in the passenger compartment to
reach a pre-dened, non-modiable temperature
(approx. 21°C) before you enter the vehicle, on the days and at the times of your choice. This function is available when the vehicle is connected or not connected.
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available with the Bluetooth
With the MyCitroën Play or MyCitroën Drive system
Programming can be carried out from a smartphone using the MyCitroën App
application. For more information on Remote functions, refer to the corresponding section.
With MyCitroën Drive system
In the Applications menu:
Press "Car Apps" to display the applications home page.
Select Temperature conditioning.
► Press + to add a programme.
®
audio system.
3
85
Page 88
Ease of use and comfort
► Select the time of entry into the vehicle and
the desired days. Press OK. ► Press ON to activate this programme. The temperature pre-conditioning sequence begins approximately 45 minutes before the programmed time when the vehicle is connected (20 minutes when it is not connected) and is maintained for 10 minutes after.
You can set multiple programmes.
Each one is saved in the system. To optimise the driving range, we recommend starting a programme while the vehicle is connected.
The fan noise that occurs during
temperature pre-conditioning is perfectly normal.
Operating conditions
– The function is only activated when the
ignition is switched o󰀨 and the vehicle locked.
– When the vehicle is not connected, the function is only activated if the battery charge level is greater than 50%. – When the vehicle is not connected and a recurring programme is active (e.g. from Monday to Friday), if two temperature pre-conditioning sequences are run without the vehicle being used, the programme will be deactivated.

Courtesy lamp(s)

Front: comes on when one of the front or
rear doors is opened (sliding side door and depending on equipment, left-hand side-hinged door or tailgate). Rear or row 2 and row 3: comes on when one of the rear doors is opened (sliding side door and depending on equipment, left-hand side-hinged door or tailgate).
Always lit, ignition on.
Always o󰀨.
Front
Rear
86
Page 89
Ease of use and comfort
Automatic switching on/o󰀨
The front courtesy lamp comes on when the key is removed from the ignition switch. All courtesy lamps come on when the vehicle is unlocked, when one of the corresponding doors is opened and when locating the vehicle using the remote control.
They fade to o󰀨 after the ignition is switched on
and when the vehicle is locked.
Take care not to allow objects to come into contact with the courtesy lamp.
Individual reading lamp
If tted to the vehicle, these are switched on and o󰀨 by means of a manual switch.
With the ignition on, operate the corresponding switch.
Take care not to put anything in contact with the courtesy lamp.
3
87
Page 90

Lighting and visibility

Lighting control stalk

Main lighting
Lamps o󰀨 (ignition o󰀨)/
Daytime running lamps (engine running)
Automatic illumination of lamps/daytime
running lamps Sidelamps only
Dipped or main beam headlamps
Headlamp dipping
► Pull the lighting control stalk to switch
between dipped and main beam headlamps.
In lamps o󰀨 and sidelamps modes, pull the
lighting control stalk to switch the main beam
headlamps on directly ("headlamp ash").
Operation of the selected lighting is
conrmed by the illumination of the
corresponding indicator lamp.
Without AUTO lighting
With AUTO lighting
Foglamps
Rear foglamp
It only works if the sidelamps are on.
► Rotate the ring forwards/backwards to turn it on/o󰀨. When the lighting is switched o󰀨 automatically
(with AUTO model), the foglamp and the dipped beam headlamps will remain on.
Front foglamps/Rear foglamps
They operate with the sidelamps, dipped or main beam headlamps on.
► Rotate the ring forwards:
• once to switch on the front foglamps,
• a second time to switch on the rear foglamps.
► Turn in the opposite direction to switch o󰀨. If the lighting is switched o󰀨 automatically (with
AUTO model) or the dipped beam headlamps
are switched o󰀨 manually, the foglamps and
sidelamps remain on.
► Rotate the ring backwards to switch the foglamps o󰀨; the sidelamps will then switch o󰀨.
88
Page 91
Lighting and visibility
Switching on the foglamps is prohibited
in clear weather or in rain, both day and night. In these situations, the power of their beams may dazzle other drivers. They must only be used in fog or falling snow (rules may vary depending on country).
Do not forget to switch o󰀨 the foglamps when
they are no longer necessary.
Switching on the lamps after
switching o󰀨 the ignition
To reactivate the lighting control, rotate the ring to the "0" position - lamps o󰀨, then to the desired position. If the driver's door is opened, a temporary audible signal warns the driver that the lamps are on.
They will go o󰀨 automatically after a period
of time that depends on the level of charge in the battery (entering energy economy mode).
Switching o󰀨 of the lighting when the
ignition is switched o󰀨
When the ignition is switched o󰀨, all of the lamps turn o󰀨 immediately, except for the
dipped beam headlamps if automatic guide­me-home lighting is activated.
In some weather conditions (e.g. low
temperature or humidity), misting on the internal surface of the glass of the headlamps and rear lamps is normal, and will disappear
after the lamps have been on for a few minutes.
Travelling abroad
If planning to use your vehicle in a country that drives on the other side of the road, the dipped beam headlamps must be adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualied
workshop.

Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the audible signal will increase if the speed is above 50 mph (80 km/h).
Three ashes
► Press briey upwards or downwards, without going beyond the point of resistance; the direction indicators will ash 3 times.

Daytime running lamps/ Sidelamps

If the vehicle is so equipped, they come on automatically when the engine is started, when the lighting control stalk is in position "0" or "AUTO".
Automatic headlamp illumination
When a low level of ambient light is detected by a sunshine sensor, the number plate lamps, sidelamps and dipped beam headlamps are switched on automatically, without any action on the part of the driver. They can also come
4
89
Page 92
Lighting and visibility
on if rain is detected, at the same time as the automatic rain sensitive wipers.
As soon as the brightness returns to a su󰀩cient
level or after the windscreen wipers are switched
o󰀨, the lamps are switched o󰀨 automatically.
Malfunction
In the event of a malfunction of the rain/sunshine sensor, the vehicle’s lamps come on and this warning lamp is displayed on the instrument panel, accompanied by an audible signal and/or the display of a message. Have it checked by a CITROËN dealer or a
qualied workshop.
Do not cover the rain/sunshine sensor located at the top centre of the
windscreen behind the interior rear view
mirror; the associated functions would no
longer be controlled.
In fog or snow, the rain/sunshine sensor
may detect su󰀩cient light. For this
reason, the lighting will not come on automatically.
The inner surface of the windscreen may
become misted up and a󰀨ect the proper
operation of the rain/sunshine sensor. In humid and cold weather, demist the windscreen regularly.

Guide-me-home and welcome lighting

Guide-me-home lighting
Manual
► With the ignition o󰀨, pull the lighting control stalk toward you ("headlamp ash") to activate/
deactivate the function.
Manual guide-me-home lighting goes o󰀨
automatically after a period of time.
Automatic
With the "Automatic illumination of lamps" function activated (lighting control stalk in the "AUTO" position) and when the light is poor, the dipped beam headlamps come on automatically
when the ignition is switched o󰀨.
With the ring in the "AUTO" position and when the light is poor, the dipped beam headlamps come on automatically when the ignition is
switched o󰀨.
With audio system or touch screen
The activation, deactivation and
are set in the vehicle conguration menu.
duration of guide-me-home lighting
Exterior welcome lighting
The remote operation of the lighting makes your approach to the vehicle easier in poor light. It is activated when the lighting control is in the "AUTO" position and the level of light detected by the sunshine sensor is low.
Switching on
Press this button on the remote control or
on one of the front door handles with the "Keyless Entry and Start" system. The dipped beam headlamps and sidelamps
come on; your vehicle is also unlocked.
Switching o󰀨
The exterior welcome lighting switches o󰀨
automatically after a set time, when the ignition is switched on or on locking the vehicle.
Programming
With audio system or touch screen
The activation, deactivation and duration of the welcome lighting
can be set via the vehicle conguration menu.
90
Page 93
Lighting and visibility
Automatic headlamp
dipping
For more information, refer to the
General recommendations for
automatic lighting systems.
With the ring of the lighting control stalk in the "AUTO" position and the function activated on the touch screen, this system automatically switches between dipped and main beam
headlamps, according to lighting and tra󰀩c
conditions, using a camera located at the top of the windscreen.
This system is a driving aid. The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and tra󰀩c conditions,
and for compliance with driving and vehicle regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
With audio system
► To activate or deactivate the system, press
this button. The indicator lamp in the button is on when the function is activated.
With touch screen
The settings are adjusted via the vehicle
conguration menu.
► Then put the lighting control stalk ring in the
"AUTO" or "Dipped/main beam position".
Pause
If the situation requires a change of headlamp beam, the driver can take over at any time.
► A "headlamp ash" pauses the
function and the lighting system switches to "automatic illumination of lamps" mode: – If the "AUTO" and "Dipped beam" indicator lamps were on, the system changes to main beam. – If the "AUTO" and "Main beam" indicator lamps were on, the system changes to dipped beam.
► To reactivate the function, once again switch
the headlamps manually between dipped and main beam.
Flashing the headlamps does not deactivate the system.
The state of the system is stored when the
ignition is switched o󰀨.
The system may be disrupted or not work
correctly: – When visibility conditions are poor (snowfall, heavy rain, etc.). – If the windscreen in front of the camera is dirty, misted or obscured (for example, by a sticker).
– If the vehicle is facing highly reective
signs. When the system detects thick fog, it temporarily deactivates the function. The system is not able to detect: – Road users that do not have their own lighting, such as pedestrians.
4
91
Page 94
Lighting and visibility
– Vehicles whose lighting is obscured (for example, vehicles driving behind a safety barrier on a motorway). – Vehicles at the top or bottom of a steep slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the camera. The internal surface of the windscreen can also become misted around the camera. In humid and cold weather, demist the windscreen regularly. Do not allow snow to accumulate on the bonnet or roof of the vehicle as this could obstruct the detection camera.

Headlamp beam height adjustment

To avoid inconvenience to other road users, the height of the halogen headlamps must be adjusted according to the load in the vehicle.
0 Empty (initial setting) 1 Partial load 2 Medium load 3 Maximum authorised load 4 5 6 Not used
0 1 or 2 people in the front seats (initial
setting)
1 5 people 2 6 to 9 people 3 Driver + maximum authorised load 4 5 6 Not used

Interior ambient lighting

The dimmed passenger compartment lighting improves visibility inside the vehicle when the light is poor.
Switching on
At night, the front roof lighting and panoramic
roof lighting (if tted to your vehicle) comes on
automatically when the sidelamps are switched on.
The ambient lighting switches o󰀨 automatically when the sidelamps are switched o󰀨.
Programming
With audio system or touch screen
The activation, deactivation and the choice of brightness of the
ambience lighting can be set via the vehicle
conguration menu.

Wiper control stalk

Before operating the wipers in wintry
conditions, clear any snow, ice or frost from the windscreen and around the wiper arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold weather, check that the wiper blades are not stuck to the windscreen before operating the wipers.
After using an automatic car wash, you
may temporarily notice abnormal noises and poorer wiping performance. You do not need to replace the wiper blades.
92
Page 95
Lighting and visibility
Without AUTO wiping
With AUTO wiping
Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the vehicle’s speed) Switching o󰀨
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
After the ignition has been switched o󰀨,
the wipers may move slightly at the foot
of the windscreen.
If the ignition has been switched o󰀨 with
the windscreen wipers active, you must operate the control stalk again to reactivate wiping when the ignition is switched on again
(unless the ignition was o󰀨 for less than
a minute).
Windscreen wash
► Pull the wiper control stalk towards you and
hold. The screenwash then the windscreen wipers operate for a pre-determined time.
With automatic air conditioning, any
action on the screenwash control results in temporary closure of the air intake to protect the passenger compartment from any odour.
To avoid damaging the wiper blades, do
not operate the screenwash if the screenwash reservoir is empty. Only operate the screenwash if there is no
risk of the uid freezing on the windscreen
and hindering visibility. During the winter period, use "very cold climate" rated products. Never top up with water.
Low screenwash uid level
When the low level of the reservoir is
reached, this warning lamp lights up on the instrument panel, accompanied by an audible signal and a message. It comes on when the ignition is switched on, or every time the stalk is operated, until the
reservoir is relled. Rell the screenwash reservoir (or have it relled) the next time you stop.
Automatic windscreen wipers
In AUTO mode, the windscreen wipers operate automatically and adapt to the intensity of the rainfall. Detection is via a rain/brightness sensor, located at the top centre of the windscreen behind the rear view mirror.
Switching on
4
93
Page 96
Lighting and visibility
► Give a short downwards push to the control
stalk.
A wiping cycle conrms that the instruction has
been accepted.
This indicator lamp lights up on the
instrument panel, accompanied by a
message.
Switching o󰀨
► Give the control stalk another brief push
downwards or set the control stalk to another position (Int, 1 or 2).
This indicator lamp goes o󰀨 on the
instrument panel, accompanied by a
message.
If the ignition has been o󰀨 for more than
one minute, the automatic wipers must be reactivated by pushing the control stalk downwards.
Malfunction
If a fault occurs with the automatic wipers, the wipers operate in intermittent mode. Have it checked by a CITROËN dealer or a
qualied workshop.
Do not cover the rain/sunshine sensor.
When using an automatic car wash,
switch o󰀨 the automatic wipers and the
ignition.
In winter, wait until the windscreen is completely clear of ice before activating the automatic wipers.
Rear wiper
O󰀨.
Intermittent wipe.
Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, if the windscreen wipers are operating, the rear wiper will come into operation automatically (activated by default).
Activation/Deactivation
With audio system or touch screen
The system's settings are adjusted
via the vehicle conguration menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is tted to
the tailgate, deactivate the automatic rear
wiper via the vehicle conguration menu.
Rear screenwash
► Turn the ring as far as it will go and hold it in
position. The screenwash and the wiper operate for as long as the ring remains turned.
A nal wiping cycle is performed when screen
washing ends.
Special position of the windscreen wipers
This maintenance position is used while cleaning or replacing the wiper blades. It can also be useful, in wintry weather (ice, snow), to release the wiper blades from the windscreen.
To maintain the e󰀨ectiveness of the at
wiper blades, it is advisable to: – handle them with care. – clean them regularly using soapy water. – avoid using them to hold cardboard on the windscreen.
– replace them at the rst signs of wear.
94
Page 97
Lighting and visibility
Before removing a windscreen wiper blade
Operating the wiper control stalk immediately
after switching o󰀨 the ignition will place the wiper
blades in a vertical position.
► Proceed with the desired operation or the
replacement of the wiper blades.
After retting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition and operate the wiper control stalk.

Changing a wiper blade

Removing/Retting at the front
► Carry out these wiper blade replacement
operations from the driver's side.
► Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise it as far as possible.
Do not touch the wiper blades - risk of
irreparable deformation. Do not release them while moving them. Risk of damaging the windscreen!
► Clean the windscreen using screenwash uid.
Do not apply "Rain X" type water-
repellent products.
► Install the new wiper blade and clip it to the
arm.
► Repeat the procedure for the other wiper
blade.
► Starting with the wiper blade closest to you,
once again hold each arm by the rigid section, then guide it carefully onto the windscreen.
Removing/retting at the rear
► Hold the arm by the rigid section and raise it
as far as possible.
► Clean the rear screen using screenwash uid. ► Unclip the worn wiper blade and remove it. ► Install the new wiper blade and clip it to the
arm.
► Once again hold the arm by the rigid section,
then guide it carefully onto the rear screen.
4
► Unclip the worn wiper blade closest to you
and remove it.
95
Page 98

Safety

General safety recommendations

Do not remove the labels attached in
di󰀨erent places on your vehicle. They
include safety warnings as well as
identication information for the vehicle.
For all work on your vehicle, use a
qualied workshop that has the technical
information, skills and equipment required, all of which a CITROËN dealer is able to provide.
Depending on country regulations,
certain safety equipment may be mandatory: high visibility safety vests, warning triangles, breathalysers, spare bulbs,
spare fuses, re extinguisher, rst aid kit, mud aps at the rear of the vehicle, etc.
Installing electrical accessories:
– The tting of electrical equipment or
accessories not approved by CITROËN may cause excessive current consumption and faults and failures with the electrical system of your vehicle. Contact a CITROËN dealer for information on the range of approved accessories. – As a safety measure, access to the diagnostic socket, used for the vehicle's electronic systems, is reserved strictly for
CITROËN dealers or qualied workshops,
equipped with the special tools required (risk of malfunctions of the vehicle's electronic systems that could cause breakdowns or serious accidents). The Manufacturer cannot be held responsible if this advice is not followed.
– Any modication or adaptation not intended
or authorised by CITROËN or carried out without meeting the technical requirements
dened by the Manufacturer will result in the
suspension of the commercial warranty.
Installation of accessory radio communication transmitters
Before installing a radio communication transmitter with an external aerial, you must without fail contact a CITROËN dealer for
the specication of transmitters which can be tted (frequency, maximum power, aerial position, specic installation requirements),
in line with the Vehicle Electromagnetic Compatibility Directive (2004/104/EC).
Declarations of conformity for radio equipment
The relevant certicates are available on the
brand website: http://service.citroen.com/ACddb/

Hazard warning lamps

► Pressing this red button causes all the direction indicators to ash. They can work with the ignition switched o󰀨.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on the rate of deceleration, the hazard warning
lamps come on automatically. They switch o󰀨
automatically when you next accelerate.
They can be switched o󰀨 by pressing the button.
96
Page 99
Safety
Emergency or assistance call
1. Localised Emergency Call
2. Localised Assistance Call
eCall (SOS)
Your vehicle may be tted with the eCall (SOS)
system either as standard or as an option. The eCall (SOS) system provides direct access to the emergency services and is built directly into the vehicle. According to the country of sale, the eCall (SOS) system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default. ► In an emergency, press button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
conrm that the call has been made to the
emergency services*. The eCall (SOS) system immediately locates your vehicle and puts you in contact with the appropriate emergency services**.
► Pressing again immediately cancels the
request.
The indicator lamp ashes while the vehicle
data is being sent, and then remains lit when communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made automatically, irrespective of the deployment of any airbags.
This system is a public service and is
free of charge.
Operation of the system
– Upon switching on the ignition, the indicator lamp lights up red, then green, and then goes out: the system is operating correctly.
– The indicator lamp ashes red: replace the
back-up battery.
– The indicator lamp is xed red: system
malfunction. The emergency and assistance call services may not work. – If the indicator lamp does not come on when the ignition is switched on, this also means that there is a system malfunction.
If the problem persists, contact a qualied
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information by the "Localised Emergency Call" system (PE112) complies with the framework for protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European Parliament and the Council, and in particular, seeks to protect the vital interests of the data subject, in accordance with Article 6.1,
paragraph d) of Regulation 2016/679.
Personal information processing is strictly limited to the management of the "Localised Emergency Call" system used with the “112” European single emergency call number. The "Localised Emergency Call" system is able to collect and process only the following
5
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations. ** Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems. The list of countries covered and the telematic services provided is available from dealers or on the website for your country.
97
Page 100
Safety
data relating to the vehicle: chassis number, type (passenger vehicle or light commercial vehicle), fuel type or power source, most recent three locations and direction of travel,
and a timestamped log le recording the
automatic activation of the system. The recipients of the processed data are the emergency call handling centres designated by the relevant national authorities in the territory in which they are located, enabling priority reception and handling of calls to the “112” emergency number.
Data storage
Data contained in the system’s memory is not accessible from outside the system until a call is made. The system is not traceable and is not continuously monitored in its normal operating mode. The data in the system's internal memory is automatically and continuously erased. Only the vehicle’s three most recent locations are stored. When an emergency call is triggered, the data log is stored for no more than 13 hours.
Access to data
You have the right to access the data and, if necessary, submit a request to rectify, erase or restrict the processing of any personal information not processed in accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data has been communicated shall be notied of any rectication, erasure or restriction carried
out in accordance with the aforementioned Directive, unless doing so would be
impossible or require a disproportionate e󰀨ort.
You also have the right to lodge a complaint with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2 for more than 2 seconds to request assistance
(conrmed by a voice message*). ► Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location) between your vehicle and CITROËN. It can be congured in the Settings touch screen menu.
By default, depending on equipment, deactivate/reactivate geolocation by simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to conrm.
If you purchased your vehicle outside the CITROËN dealer network, we invite you
to have a dealer check the conguration of
these services and, if desired, modify them to suit your wishes. In a multilingual country,
conguration is possible in the o󰀩cial national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services for customers, the Manufacturer reserves the right to carry out updates to the vehicle's on-board telematic system at any time.
If you benet from the Citroën Connect
Box o󰀨er with the SOS and Assistance
Pack included, there are additional services available to you in your personal space, via the website for your country. For information about the SOS and Assistance Pack, please refer to the general conditions for these services.
* Depending on the geographic coverage of "Localised Emergency Call", "Localised Assistance Call" and the o󰀩cial national language chosen by the
owner of the vehicle. The list of countries covered and the telematic services provided is available from dealers or on the website for your country.
98
Loading...