Citizen DCS-3420 User Manual

Table of Contents

Table of Contents

Product Overview.........................................................

4

Package Contents....................................................

4

System Requirements..............................................

4

Introduction...............................................................

5

Features...................................................................

6

Hardware Overview..................................................

7

Hardware Overview..................................................

8

Hardware Installation................................................

9

Installation..................................................................

11

Wireless Installation Considerations......................

11

Software Installation...............................................

12

Configuration..............................................................

17

Installation Wizard..................................................

17

Setup................................................................

18

Network Settings..............................................

19

Wireless Network Settings...............................

20

Upgrade............................................................

22

Enabling UPnP for Windows® XP...........................

23

Testing the DCS-3420............................................

28

Viewing Your DCS-3420........................................

29

Using the DCS-3420 with an Internet Browser.......

30

Home......................................................................

31

Connection Type..............................................

32

Configuration....................................................

33

Advanced...............................................................

33

Network............................................................

33

Wireless............................................................

35

Mail & FTP........................................................

37

DDNS & UPnP.................................................

39

Video................................................................

40

Audio................................................................

43

Image Setting...................................................

44

Motion Detection..............................................

45

Tools.......................................................................

46

Admin...............................................................

46

System.............................................................

47

Applications......................................................

48

Default..............................................................

50

Status.....................................................................

51

Device Info.......................................................

51

Log...................................................................

52

Help........................................................................

53

Record Snapshots to your FTP server...................

54

I/O Connector.........................................................

58

DI/DO Connection Diagram....................................

59

Adjusting the Camera Focus..................................

62

Replacing the Lens.................................................

63

Reset and Restore.................................................

64

Installing the IP Surveillance Software...................

65

Using the IP Surveillance Software........................

70

D-Link DCS-3420 User Manual

 

Table of Contents

Launcher..........................................................

70

Monitor Program...............................................

74

Playback Program..........................................

107

Schedule Video Recording...................................

118

Wireless Security.....................................................

121

What is WEP?......................................................

121

What is WPA?......................................................

122

Setting Security....................................................

123

Using & Configuring the DCS-3420......................

124

Router Set-Up and Installation.............................

128

Troubleshooting.......................................................

131

Wireless Basics........................................................

134

Networking Basics...................................................

139

Check your IP address.........................................

139

Statically Assign an IP address............................

140

Technical Specifications.........................................

141

Contacting Technical Support................................

143

Warranty....................................................................

144

Registration..............................................................

149

D-Link DCS-3420 User Manual

Section 1 - Product Overview

Product Overview

Package Contents

D-Link DCS-3420 Wireless Day & Night Internet Camera

CAT5 Ethernet Cable

Power Adapter

Antenna

Manual and Software on CD

Quick Install Guide

Camera Stand

Note: Using a power supply with a different voltage than the one included with your product will cause damage and void the warranty for this product.

If any of the above items are missing, please contact your reseller.

System Requirements

Windows® 2000 or XP

At least 256MB of memory (512MB recommended)

An available Ethernet connection

Internet Explorer 6.x or higher Internet Web Browser

VGA card resolution: 800x600 or above

CPU: 1.7GHz or above processor (2.8GHz plus processor with 512MB memory and a 32MB video card is required for multiple camera viewing and recording in IP surveillance program)

D-Link DCS-3420 User Manual

Section 1 - Product Overview

Introduction

The D-Link SECURICAM Network DCS-3420 Wireless Day & Night Internet Camera is a powerful surveillance system that connects wirelessly to your 802.11b/g* network. The DCS-3420 differs from a conventional PC Camera because it is a standalone system with a built-in CPU and Web server, providing a low-cost solution capable of solving demanding security and home/office monitoring needs. It is designed with aluminum casing for maximum heat dissipation and better protection. Snapshot enables you to save a snapshot image directly from a Web browser to a local hard drive without installing any software. With 0.5 lux light sensitivity, the DCS-3420 is capable of capturing video in rooms with minimal lighting. With optional Day & Night Auto iris lens, IR LED Lens or night vision illuminator1, you can customize your surveillance application to enable low light or night vision video streaming. You can also zoom in on all the action with the DCS-3420’s 4x digital zoom2 feature. The DCS-3420 gives you the ability to monitor video and audio in your home/office using an Internet browser from any where in the world! Simple installation procedures, along with the builtin Web-based interface offers easy integration to your network environments.

Note: Use of audio or video equipment for recording the image or voice of a person without their knowledge and consent is prohibited in certain states or jurisdictions. Nothing herein represents a warranty or representation that the D-Link product provided herein is suitable for the end-user’s intended use under the applicable laws of his or her state. D-Link disclaims any liability whatsoever for any end-user use of the D-Link product, which fails to comply with applicable state, local, or federal laws.

*Maximum wireless signal rate derived from IEEE Standard 802.11g specifications. Actual data throughput will vary. Network conditions and environmental factors lower actual data throughput rate.

1Optional accessories for Day & Night Morning and night version surveillance are available.

24x digital zoom enlarges an image by magnifying the pixels in a selected portion of the image by 4 times.

D-Link DCS-3420 User Manual

 

Section 1 - Product Overview

Features

Supports a Variety of Protocols: Supporting TCP/IP networking, SMTP e-mail, HTTP and other Internet related protocols, the DCS-3420 Internet Camera can be integrated easily into other Internet/Intranet applications because of its standards-based features.

Remote Snapshot Images: Using the Snapshot feature, you save snapshots directly from the Web browser to a local hard drive without installing any software, making it convenient to instantly capture any moment from a remote location.

Low Light Recording and 4x Digital Zoom: The DCS-3420’s 0.5 lux light sensitivity allows you to capture video in rooms with minimal lighting, making it ideal for use at night time. The camera also features 4x digital zoom for closer viewing.

Optional Day & Night Auto iris lens, IR LED Lens or night vision illuminator2, you can customize your surveillance application to enable low light or night vision video streaming.

Web Configuration: Using the Internet Explorer Web browser, administrators can configure and manage the Internet

Camera directly from its own Web page via the Intranet or the Internet. Up to 20 user names and passwords are permitted, with privilege settings controlled by the administrator.

Built-in BNC (Bayonet Neil-Concelman) connector is used for professional video connections. It benefits users who integrate digital IP camera into traditional system (CCTV) for both analog and digital video streaming purpose.

Powerful Surveillance and Remote Monitoring Utility: The powerful IP surveillance software assigns an administrator with a pre-defined user ID and password who can modify the Internet Camera settings from a remote site via an Intranet or the Internet. Administrators are allowed to monitor the video image, record the video image to a hard drive, and take snapshots.

Broad Range of Applications: With today’s high-speed Internet, the Internet Camera provides the ideal solution for live video images over the Intranet and Internet for remote monitoring. The DCS-3420 allows remote access from an Internet Explorer Web browser for live image viewing with audio and allows the administrator to manage and control the Internet Camera anywhere and any time. Apply the Internet Camera to monitor various objects and places such as homes, offices, banks, hospitals, child-care centers, amusement parks and other varieties of industrial and public monitoring.

The Internet Camera can also be used for intruder detection with its motion-detection mode, capture still images and video images for archiving and many more applications. The wireless capability means you can place the camera where it is inconvenient to install network cables.

D-Link DCS-3420 User Manual

 

Section 1 - Product Overview

Hardware Overview

Microphone Connector

The DCS-3420 Wireless Day & Night Internet Camera has an internal microphone built-in. However, you have the option of using an external microphone by plugging it into the microphone connector.

Antenna Connector

The antenna is included with the DCS-3420. It fastens onto the antenna connector on the back panel to provide a connection with a wireless network.

Audio Out Connector

The DCS-3420 provides an Audio Out connector to be used for 2-way audio. Speakers (not included) may be connected to the camera to provide audio for 2-way communication.

Ethernet Cable Connector

The Internet Camera’s back panel features an RJ-45 connector for connections to 10Base-T Ethernet cabling or 100Base-TX Fast Ethernet cabling. This network port supports the NWay protocol, allowing the Internet Camera to automatically detect or negotiate the transmission speed of the network.

D-Link DCS-3420 User Manual

 

Section 1 - Product Overview

Hardware Overview

BNC

The BNC connector is used for professional video connections. It benefits users who integrate digital IP camera into traditional system (CCTV) for both analog and digital video streaming purpose.

DC Power Connector

The DC power input connector is located on the DCS-3420 Internet Camera’s back panel and is labeled 12V DC with a single socket to supply power to the Internet Camera.

Reset Button

Reset will be initiated when the reset button is pressed once and held until the Power LED flashes through its cycle twice.

Power LED

The power LED is positioned on the back of the camera lens next to the antenna connector. As soon as the power adapter is connected to the camera, the power LED will flash red and green several times, indicating that the DCS-3420 is conducting a self-test. Upon passing the self-test, the LED will turn green, indicating a good connection to an Ethernet port. A red LED indicates that no connection has been made.

I/O Connector

The DCS-3420 provides a terminal block with two pairs of connectors situated on the back panel. One pair is for input and the other is for output. The I/O connectors provide the physical interface to send and receive digital signals to and from a variety of external devices.

D-Link DCS-3420 User Manual

Section 1 - Product Overview

Hardware Installation

If your are connecting the DCS-3420 to a wired Ethernet network, connect an Ethernet cable to the network cable connector located to the network cable connector located on the camera’s back panel and attach it to the network.

Note: It is required that an Ethernet cable is used during initial setup. Once your wireless confiiguration is set, you may disconnect the Ethernet cable and begin communicating wirelessly with your DCS-3420.

Locate the antennas included with your DCS-3420 and attach them to the antenna connectors located on the back of the DCS-3420.

Attach the external power supply to the DC power input connector located on the Internet Camera’s back panel (labeled 12VDC) and connect it to your wall outlet.

Note: When you have a proper connection, the LED will turn from red to green. The light may cycle on and off and your computer may show an intermittent loss of connectivity, this is normal until you have configured your Internet Camera.

D-Link DCS-3420 User Manual

 

Section 1 - Product Overview

The Internet Camera comes with a camera stand with a swivel ball screw head that can be attached to the Internet Camera bottom socket cavity. Attach the camera stand to the Internet Camera and station it for your application. There are holes located in the base of the camera stand allowing the Internet Camera to be mounted to the ceiling, or any wall securely.

Socket for camera stand

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Section 2 - Installation

Installation

Wireless Installation Considerations

The D-Link wireless internet camera lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic guidelines:

1. Keep the number of walls and ceilings between the D-Link adapter and other network devices to a minimum - each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.

2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet

(14 meters) thick! Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.

3. Building Materials make a difference. A solid metal door or aluminum studs may have a negative effect on range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water

(fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal.

4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.

5. If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone in not in use.

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Section 2 - Installation

Software Installation

Turn on the computer and Insert the D-Link DCS-3420 Driver CD in the CD-ROM drive. The step-by-step instructions that follow are shown in Windows® XP. The steps and screens are similar for the other Windows® operating systems.

Click Installation Wizard

If the CD Autorun function does not automatically start on your computer, click Windows® Start > Run. In the Run command box type “D:\DCS3420.exe”, where D: represents the drive letter of your CD-ROM. If it does start, proceed to the next screen.

D-Link DCS-3420 User Manual

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Section 2 - Installation

Please wait while the InstallShield Wizard prepares to install.

Click Next

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Section 2 - Installation

The InstallShield will install the driver in the following folder. To install the driver into a different folder, click Browse and select another folder.

Click Next

Select the Program folder that Setup will add program icons to. You may type a new folder name, or select one from the existing folders list.

Click Next

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Section 2 - Installation

Please wait while the Installation Wizard is installed.

Installation is now complete.

Click Finish

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Section 2 - Installation

To access the Installation Wizard screen, click on the Installation Wizard Icon on your desktop.

The opening Installation Wizard screen will appear and show a MAC address of the DCS-3420 and an IP Address. If you have a DHCP* server on your network, there will be a valid IP Address displayed here, indicated by a “Yes” under the assigned column.

*A DHCP server is a device that supplies IP Addresses to its clients that are on the same network.

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Section 3 - Configuration

Configuration

This section will show you how to configure your new D-Link wireless internet camera using the D-Link Installation

Wizard.

Installation Wizard

The following options are available on the Installation Wizard screen by clicking on the corresponding tab:

Click Setup

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Section 3 - Configuration

Setup

On the initial Setup Screen you can configure System and Date/Time settings for each camera. Click Next to configure Network settings for the camera.

Click Next

D-Link DCS-3420 User Manual

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Section 3 - Configuration

Network Settings

Users can configure the Network Settings for the camera by entering the IP address, Subnet mask, Default router IP, Primary DNS, and Secondary DNS. The option to reset IP address at next boot is automatically selected. If you would like to keep your IP address settings, make sure to uncheck this box.

Click Next

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Section 3 - Configuration

Wireless Network Settings

Users can configure the Wireless Network Settings for the camera, by entering the SSID and selecting the Wireless Mode, Channel, TX Rate, and Preamble.

Click Next

Note: Check the Data Encryption box to enable data encryptionandconfigurethesettings. These settings are explained and can also be configured on the Advanced > Network screen (page 33) when configuring the camera via a Web Browser.

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Section 3 - Configuration

Click Apply to save the configured settings. Users can click

Previous to modify changes.

Click Apply

D-Link DCS-3420 User Manual

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Citizen DCS-3420 User Manual

Section 3 - Configuration

Upgrade

The upgrade window allows users to upload the firmware. If the firmware is older than the current one on the camera, a screen shot will appear indicating this, prompting the user to confirm the uploading.

D-Link DCS-3420 User Manual

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Section 3 - Configuration

Enabling UPnP for Windows® XP

UPnP (Universal Plug and Play) is a networking architecture that provides compatibility among networking equipment, software, and peripherals. The DCS-3420 is an UPnP enabled Internet camera. If your operating system is

UPnP enabled, the device will be easier to configure. If you do not want to use the UPnP functionality, it can be disabled by unchecking the Enabled UPnP checkbox in the Advanced > Network page (see page 33). Use the following steps to enable UPnP settings only if you are running Windows® XP. If you are running Windows® 98/2000, UPnP is not available.

Go to Start >Settings. Click Control Panel.

Click Add or Remove Programs

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Section 3 - Configuration

Click Add/Remove Windows Components

The following screen will appear.

Select Networking Services.

Click Details

Select Universal Plug and Play.

Click OK

D-Link DCS-3420 User Manual

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Section 3 - Configuration

Click Next

Please wait while Setup configures the components.

Click Finish

D-Link DCS-3420 User Manual

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Section 3 - Configuration

To view your DCS-3420 Internet Camera in an Internet browser, go to your Desktop and click My Network Places.

The last three digits (120), represent the fourth octet of your Internet Camera’s IP address (in this example, 198.168.0.120). Click

DCS-3420-120.

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Section 3 - Configuration

After you click on the DCS-3420-120 icon, your Internet browser will automatically be opened to the IP Address of the DCS-3420, in this example it is: http://192.168.0.120. Your DCS-3420 may have a different IP Address.

(Note: Screen shots are taken in Windows® XP, similar screens will appear in Windows® 2000.)

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Section 3 - Configuration

Testing the DCS-3420

Open your Internet browser and type in the IP address of the DCS-3420. In this example, the address is: http://192.168.0.120 (your DCS-3420 may have a different IP address based on what you used in the Installation Wizard program).

The window in the center of your browser is the camera image window. You should now see a video image and hear the audio over your computer speakers from the DCS-3420. If you are having problems, please consult the Troubleshooting section of this manual (page 131).

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Section 3 - Configuration

Viewing Your DCS-3420

After all the router settings have been entered correctly, a PC user inside or outside your network will have access to the camera through the Internet Explorer Web browser. To access the camera from the Internet, type the IP Address of the router given to you by your ISP, followed by a colon, and the port number that you gave your camera (e.g., http://70.42.15.9:83). It is not necessary to enter the colon and port number if you are using the default Web server port 80. To access from a computer on your local (home) network, simply enter the local IP Address of the Camera followed by a colon and the port number (e.g., http://192.168.0.120:83).

If you are following this manual in the order it is presented, you should now have an operating DCS-3420 Internet

Camera configured with the Installer program. You also have installed the IP surveillance software from the CD. This section of the manual will cover how to use the Internet Camera in two methods:

Using the DCS-3420 with an Internet browser and accessing the screens to control and monitor the camera.

Using IP surveillance software with the DCS-3420.

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Section 3 - Configuration

Using the DCS-3420 with an Internet Browser

Open your Internet Explorer Web browser and enter the IP address for your Internet Camera (http://192.168.0.120).

In the example, this address is 192.168.0.120. Your address may differ.

If a window appears asking to install a Verisign certificate for authentication Click Yes. This allows the proprietary

MPEG4 video stream to be recognized by Internet Explorer.

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