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Text Part Number: OL-9141-03
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Primary, Secondary, and Tertiary Controllers8
Client Location8
Controller Platforms9
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Cisco 2000 and 2100 Series Controllers9
Features Not Supported9
Cisco 4400 Series Controllers10
Catalyst 6500 Series Wireless Services Module10
Cisco 28/37/38xx Series Integrated Services Router11
Catalyst 3750G Integrated Wireless LAN Controller Switch11
Cisco UWN Solution Wired Connections11
Cisco UWN Solution WLANs12
Identity Networking12
Enhanced Integration with Cisco Secure ACS13
File Transfers14
Power over Ethernet14
Pico Cell Functionality14
Startup Wizard15
Cisco Wireless LAN Controller Memory16
Cisco Wireless LAN Controller Failover Protection16
Network Connections to Cisco Wireless LAN Controllers17
Cisco 2000 and 2100 Series Wireless LAN Controllers17
Cisco 4400 Series Wireless LAN Controllers18
CHAPTER
Rogue Access Points19
Rogue Access Point Location, Tagging, and Containment19
2Using the Web-Browser and CLI Interfaces1
Using the Web-Browser Interface2
Guidelines for Using the GUI2
Opening the GUI2
Enabling Web and Secure Web Modes3
Configuring the GUI for HTTPS3
Loading an Externally Generated HTTPS Certificate4
Disabling the GUI5
Using Online Help5
Using the CLI5
Logging into the CLI7
Using a Local Serial Connection7
Using a Remote Ethernet Connection7
Logging Out of the CLI8
Navigating the CLI8
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Enabling Wireless Connections to the Web-Browser and
CLI Interfaces
Configuring the Management, AP-Manager, Virtual, and Service-Port Interfaces10
Using the GUI to Configure the Management, AP-Manager, Virtual, and Service-Port Interfaces10
Using the CLI to Configure the Management, AP-Manager, Virtual, and Service-Port Interfaces12
Using the CLI to Configure the Management Interface12
Using the CLI to Configure the AP-Manager Interface13
Using the CLI to Configure the Virtual Interface14
Using the CLI to Configure the Service-Port Interface15
Configuring Dynamic Interfaces15
Using the GUI to Configure Dynamic Interfaces15
Using the CLI to Configure Dynamic Interfaces17
Configuring Ports19
Configuring Port Mirroring22
Configuring Spanning Tree Protocol23
Using the GUI to Configure Spanning Tree Protocol24
Using the CLI to Configure Spanning Tree Protocol28
Enabling Link Aggregation29
Link Aggregation Guidelines33
Using the GUI to Enable Link Aggregation34
Using the CLI to Enable Link Aggregation35
Verifying LAG Settings Using the CLI35
Configuring Neighbor Devices to Support LAG35
Configuring a 4400 Series Controller to Support More Than 48 Access Points36
Using Link Aggregation36
Using Multiple AP-Manager Interfaces36
Using the GUI to Configure CCX Client Roaming Parameters20
Using the CLI to Configure CCX Client Roaming Parameters21
Configuring Voice and Video Parameters22
Call Admission Control22
U-APSD23
Traffic Stream Metrics23
Using the GUI to Configure Voice Parameters23
Using the GUI to Configure Video Parameters25
Using the GUI to View Voice and Video Settings26
Using the CLI to Configure Voice Parameters30
Using the CLI to Configure Video Parameters31
Using the CLI to View Voice and Video Settings32
Configuring the Supervisor 720 to Support the WiSM34
General WiSM Guidelines34
Configuring the Supervisor35
Contents
CHAPTER
Using the Wireless LAN Controller Network Module35
Using the GUI to Configure AES Key Wrap39
Using the CLI to Configure AES Key Wrap40
Configuring Maximum Local Database Entries41
Using the GUI to Specify the Maximum Number of Local Database Entries41
Using the CLI to Specify the Maximum Number of Local Database Entries41
6Configuring WLANsWireless Device Access1
WLAN Overview2
Configuring WLANs2
Displaying, Creating, Disabling, and Deleting WLANs2
Activating WLANs3
Configuring DHCP3
Internal DHCP Server3
External DHCP Servers4
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Using the GUI to Configure DHCP5
Using the CLI to Configure DHCP5
Configuring MAC Filtering for WLANs6
Enabling MAC Filtering6
Creating a Local MAC Filter6
Configuring a Timeout for Disabled Clients6
Assigning WLANs to VLANs6
Configuring Layer 2 Security7
Static WEP Keys7
Dynamic 802.1X Keys and Authorization7
Configuring a WLAN for Both Static and Dynamic WEP8
WPA1 and WPA28
CKIP12
Configuring Layer 3 Security14
VPN Passthrough15
Web-Based Authentication16
Local Netuser16
Configuring 802.3 Bridging17
Configuring Quality of Service17
Configuring QoS Enhanced BSS (QBSS)18
Configuring Quality of Service Profiles19
Configuring Cisco Client Extensions22
Using the GUI to Configure CCX Aironet IEs22
Using the GUI to View a Client’s CCX Version24
Using the CLI to Configure CCX Aironet IEs24
Using the CLI to View a Client’s CCX Version25
Enabling WLAN Override25
Using the GUI to Enable WLAN Override25
Using the CLI to Enable WLAN Override25
Configuring Access Point Groups26
Creating Access Point Groups27
Assigning Access Points to Access Point Groups29
Configuring Multiple WLANs with the Same SSID30
Additions to the Controller GUI30
Addition to the Controller CLI31
Configuring Conditional Web Redirect with 802.1X Authentication32
Configuring the RADIUS Server32
Using the GUI to Configure Conditional Web Redirect34
Using the CLI to Configure Conditional Web Redirect34
Disabling Accounting Servers per WLAN35
Contents
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CHAPTER
7Controlling Lightweight Access Points1
The Controller Discovery Process2
Verifying that Access Points Join the Controller3
Verifying that Access Points Join the Controller Using the GUI3
Verifying that Access Points Join the Controller Using the CLI3
Cisco 1000 Series Lightweight Access Points4
Cisco 1030 Remote Edge Lightweight Access Points5
Cisco 1000 Series Lightweight Access Point Models6
Cisco 1000 Series Lightweight Access Point External and Internal Antennas6
External Antenna Connectors6
Antenna Sectorization7
Cisco 1000 Series Lightweight Access Point LEDs7
Cisco 1000 Series Lightweight Access Point Connectors7
Cisco 1000 Series Lightweight Access Point Power Requirements8
Cisco 1000 Series Lightweight Access Point External Power Supply8
Cisco 1000 Series Lightweight Access Point Mounting Options8
Cisco 1000 Series Lightweight Access Point Physical Security9
Cisco 1000 Series Lightweight Access Point Monitor Mode9
Cisco Aironet 1510 Series Lightweight Outdoor Mesh Access Points9
Wireless Mesh10
Configuring and Deploying the AP151011
Adding the MAC Address of the Access Point to the Controller Filter List12
Configuring Mesh Parameters14
Configuring the Mesh Security Timer16
Configuring Bridging Parameters16
Autonomous Access Points Converted to Lightweight Mode19
Guidelines for Using Access Points Converted to Lightweight Mode20
Reverting from Lightweight Mode to Autonomous Mode20
Using a Controller to Return to a Previous Release20
Using the MODE Button and a TFTP Server to Return to a Previous Release21
Access Point Authorization21
Controllers Accept SSCs from Access Points Converted to Lightweight Mode21
Using DHCP Option 4322
Using a Controller to Send Debug Commands to Access Points Converted to Lightweight Mode22
Converted Access Points Send Crash Information to Controller22
Converted Access Points Send Radio Core Dumps to Controller23
Enabling Memory Core Dumps from Converted Access Points23
Display of MAC Addresses for Converted Access Points23
Disabling the Reset Button on Access Points Converted to Lightweight Mode24
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Configuring a Static IP Address on an Access Point Converted to Lightweight Mode24
Dynamic Frequency Selection24
Retrieving the Unique Device Identifier on Controllers and Access Points25
Using the GUI to Retrieve the Unique Device Identifier on Controllers and Access Points26
Using the CLI to Retrieve the Unique Device Identifier on Controllers and Access Points27
Performing a Link Test27
Using the GUI to Perform a Link Test29
Using the CLI to Perform a Link Test30
Configuring Cisco Discovery Protocol31
Configuring Power over Ethernet33
Using the GUI to Configure Power over Ethernet33
Using the CLI to Configure Power over Ethernet35
Configuring Flashing LEDs36
Authorizing Access Points Using MICs36
Contents
CHAPTER
CHAPTER
8Managing Controller Software and Configurations1
Transferring Files to and from a Controller2
Upgrading Controller Software2
Updating Controller Software3
Saving Configurations4
Clearing the Controller Configuration5
Erasing the Controller Configuration5
Resetting the Controller5
9Managing User Accounts1
Creating Guest User Accounts2
Creating a Lobby Ambassador Account2
Using the GUI to Create a Lobby Ambassador Account2
Using the CLI to Create a Lobby Ambassador Account4
Creating Guest User Accounts as a Lobby Ambassador4
Viewing Guest User Accounts6
Using the GUI to View Guest Accounts6
Using the CLI to View Guest Accounts7
Web Authentication Process7
Choosing the Web Authentication Login Window9
Choosing the Default Web Authentication Login Window9
Using the GUI to Choose the Default Web Authentication Login Window9
Using the CLI to Choose the Default Web Authentication Login Window10
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Modified Default Web Authentication Login Window Example12
Using a Customized Web Authentication Login Window from an External Web Server13
Using the GUI to Choose a Customized Web Authentication Login Window from an External Web
Server
Using the CLI to Choose a Customized Web Authentication Login Window from an External Web
Server
Downloading a Customized Web Authentication Login Window14
Using the GUI to Download a Customized Web Authentication Login Window15
Using the CLI to Download a Customized Web Authentication Login Window16
Customized Web Authentication Login Window Example17
Using the CLI to Verify the Web Authentication Login Window Settings17
13
14
CHAPTER
10Configuring Radio Resource ManagementWireless Device Access1
Overview of Radio Resource Management2
Radio Resource Monitoring2
Dynamic Channel Assignment3
Dynamic Transmit Power Control4
Coverage Hole Detection and Correction4
Client and Network Load Balancing4
RRM Benefits5
Overview of RF Groups5
RF Group Leader5
RF Group Name6
Configuring an RF Group6
Using the GUI to Configure an RF Group7
Using the CLI to Configure RF Groups8
Viewing RF Group Status8
Using the GUI to View RF Group Status8
Using the CLI to View RF Group Status11
Enabling Rogue Access Point Detection12
Using the GUI to Enable Rogue Access Point Detection12
Using the CLI to Enable Rogue Access Point Detection14
Configuring Dynamic RRM15
Using the GUI to Configure Dynamic RRM15
Using the CLI to Configure Dynamic RRM22
Overriding Dynamic RRM23
Statically Assigning Channel and Transmit Power Settings to Access Point Radios24
Using the GUI to Statically Assign Channel and Transmit Power Settings24
Using the CLI to Statically Assign Channel and Transmit Power Settings26
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Disabling Dynamic Channel and Power Assignment Globally for a Controller27
Using the GUI to Disable Dynamic Channel and Power Assignment27
Using the CLI to Disable Dynamic Channel and Power Assignment27
Viewing Additional RRM Settings Using the CLI28
Configuring CCX Radio Management Features29
Broadcast Location Measurement Requests29
Location Calibration29
Using the GUI to Configure CCX Radio Management30
Using the CLI to Configure CCX Radio Management31
Using the CLI to Obtain CCX Radio Management Information32
Configuring the Switch at the Remote Site5
Configuring the Controller for Hybrid REAP6
Using the GUI to Configure the Controller for Hybrid REAP6
Using the CLI to Configure the Controller for Hybrid REAP12
Configuring an Access Point for Hybrid REAP12
Using the GUI to Configure an Access Point for Hybrid REAP12
Using the CLI to Configure an Access Point for Hybrid REAP15
Connecting Client Devices to the WLANs16
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APPENDIX
APPENDIX
ASafety Considerations and
Translated Safety Warnings
1
Safety Considerations2
Warning Definition2
Class 1 Laser Product Warning5
Ground Conductor Warning7
Chassis Warning for Rack-Mounting and Servicing9
Battery Handling Warning for 4400 Series Controllers18
Equipment Installation Warning20
More Than One Power Supply Warning for 4400 Series Controllers23
BDeclarations of Conformity and Regulatory Information1
Regulatory Information for 1000 Series Access Points2
Manufacturers Federal Communication Commission Declaration of Conformity Statement2
Department of Communications—Canada3
Canadian Compliance Statement3
European Community, Switzerland, Norway, Iceland, and Liechtenstein4
Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC4
Declaration of Conformity for RF Exposure5
Guidelines for Operating Cisco Aironet Access Points in Japan6
Administrative Rules for Cisco Aironet Access Points in Taiwan7
Access Points with IEEE 802.11a Radios7
All Access Points7
Declaration of Conformity Statements8
FCC Statement for Cisco 2000 Series Wireless LAN Controllers8
FCC Statement for Cisco 4400 Series Wireless LAN Controllers9
APPENDIX
CEnd User License and Warranty1
End User License Agreement2
Limited Warranty4
Disclaimer of Warranty6
General Terms Applicable to the Limited Warranty Statement and End User License Agreement6
Additional Open Source Terms7
APPENDIX
DSystem Messages and LED Patterns1
System Messages2
Interpreting LEDs5
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Interpreting Controller LEDs5
Interpreting Lightweight Access Point LEDs5
Contents
APPENDIX
I
NDEX
ELogical Connectivity Diagrams1
Cisco WiSM3
Cisco 28/37/38xx Integrated Services Router5
Catalyst 3750G Integrated Wireless LAN Controller Switch6
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Preface
This preface provides an overview of the Cisco Wireless LAN Controller Configuration Guide, Release
4.0, references related publications, and explains how to obtain other documentation and technical
assistance, if necessary. It contains these sections:
• Audience, page 18
• Purpose, page 18
• Organization, page 18
• Conventions, page 19
• Related Publications, page 21
• Obtaining Documentation and Submitting a Service Request, page 22
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Audience
Audience
This guide describes Cisco Wireless LAN Controllers and Cisco Lightweight Access Points. This guide
is for the networking professional who installs and manages these devices. To use this guide, you should
be familiar with the concepts and terminology of wireless LANs.
Purpose
This guide provides the information you need to set up and configure wireless LAN controllers.
NoteThis version of the Cisco Wireless LAN Controller Configuration Guide pertains specifically to
controller software release 4.0. If you are using an earlier version of software, you will notice differences
in features, functionality, and GUI pages.
Organization
Preface
This guide is organized into these chapters:
Chapter 1, “Overview,” provides an overview of the network roles and features of wireless LAN
controllers.
Chapter 2, “Using the Web-Browser and CLI Interfaces,” describes how to use the controller GUI and
CLI.
Chapter 3, “Configuring Ports and Interfaces,” describes the controller’s physical ports and interfaces
and provides instructions for configuring them.
Chapter 4, “Configuring Controller SettingsWireless Device Access,” describes how to configure
settings on the controllers.
Chapter 5, “Configuring Security Solutions,” describes application-specific solutions for wireless
LANs.
Chapter 6, “Configuring WLANsWireless Device Access,” describes how to configure wireless LANs
and SSIDs on your system.
Chapter 7, “Controlling Lightweight Access Points,” explains how to connect access points to the
controller and manage access point settings.
Chapter 8, “Managing Controller Software and Configurations,” describes how to upgrade and manage
controller software and configurations.
Chapter 9, “Managing User Accounts,” explains how to create and manage guest user accounts,
describes the web authentication process, and provides instructions for customizing the web
authentication login window.
Chapter 10, “Configuring Radio Resource ManagementWireless Device Access,” describes radio
resource management (RRM) and explains how to configure it on the controllers.
Chapter 11, “Configuring Mobility GroupsWireless Device Access,” describes mobility groups and
explains how to configure them on the controllers.
how to configure this feature on controllers and access points.
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Preface
Appendix A, “Safety Considerations and Translated Safety Warnings,” lists safety considerations and
translations of the safety warnings that apply to the Cisco Unified Wireless Network Solution products.
Appendix B, “Declarations of Conformity and Regulatory Information,” provides declarations of
conformity and regulatory information for the products in the Cisco Unified Wireless Network Solution.
Appendix C, “End User License and Warranty,” describes the end user license and warranty that apply
to the Cisco Unified Wireless Network Solution products.
Appendix D, “System Messages and LED Patterns,” lists system messages that can appear on the Cisco
Unified Wireless Network Solution interfaces and describes the LED patterns on controllers and
lightweight access points.
Appendix E, “Logical Connectivity Diagrams,”provides logical connectivity diagrams and related
software commands for controllers that are integrated into other Cisco products.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
Conventions
• Commands and keywords are in boldface text.
• Arguments for which you supply values are in italic.
• Square brackets ([ ]) mean optional elements.
• Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
• Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional
element.
Interactive examples use these conventions:
• Terminal sessions and system displays are in screen font.
• Information you enter is in boldface screen font.
• Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Notes, cautions, and timesavers use these conventions and symbols:
NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
CautionMeans reader be careful. In this situation, you might do something that could result equipment damage
or loss of data.
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Conventions
Preface
Warning
Waarschuwing
Varoitus
Attention
Warnung
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. (To see translations of the warnings that appear
in this publication, refer to the appendix “Translated Safety Warnings.”)
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico’s en dient u op de hoogte te zijn van standaard
maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze
publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van
veiligheidsvoorschriften) raadplegen.)
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen
kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja
tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten
käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat
varoitukset).)
Ce symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par
les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des
accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez
consulter l’annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité).
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer
Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie
sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung der
Warnhinweise).)
20
Avvertenza
Questo simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni.
Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti
elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione
delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety
Warnings” (Traduzione delle avvertenze di sicurezza).
Advarsel
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du
utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser
innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se
oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated
Safety Warnings" [Oversatte sikkerhetsadvarsler].)
Aviso
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos
fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos
relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir
possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o
apêndice “Translated Safety Warnings” - “Traduções dos Avisos de Segurança”).
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Preface
Related Publications
¡Advertencia!
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los
procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias
que aparecen en esta publicación, consultar el apéndice titulado “Translated Safety Warnings.”)
Varning!
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som
förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta
säkerhetsvarningar].)
Related Publications
These documents provide complete information about the Cisco Unified Wireless Network Solution:
• Quick Start Guide: Cisco 2000 Series Wireless LAN Controllers
• Quick Start Guide: Cisco 4400 Series Wireless LAN Controllers
• Cisco Wireless LAN Controller Command Reference
• Cisco Wireless Control System Configuration Guide
• Quick Start Guide: Cisco Wireless Control System for Microsoft Windows
• Quick Start Guide: Cisco Wireless Control System for Linux
• Quick start guide and hardware installation guide for your specific lightweight access point
Click this link to browse to the Cisco Support and Documentation page:
http://www.cisco.com/cisco/web/support/index.html
• Cisco 1800 Series Routers Hardware Installation Guide
• Cisco Multiband 2.4/5G Diversity Omnidirectional Ceiling Mount Antenna (AIR-ANT1828)
• Cisco Multiband 2.4/5G Patch Wall Mount Antenna (AIR-ANT1859)
• Mounting Instructions for the Cisco Diversity Omnidirectional Ceiling Mount Antenna
• Mounting Instructions for the Cisco Patch Wall Mount Antenna
Related documents from the Cisco TAC Web pages include:
• Antenna Cabling
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Obtaining Documentation and Submitting a Service Request
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Version 2.0.
Preface
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CHA P TER
Overview
This chapter describes the controller components and features. Its contains these sections:
The Cisco Unified Wireless Network (Cisco UWN) Solution is designed to provide 802.11 wireless
networking solutions for enterprises and service providers. The Cisco UWN Solution simplifies
deploying and managing large-scale wireless LANs and enables a unique best-in-class security
infrastructure. The operating system manages all data client, communications, and system
administration functions, performs radio resource management (RRM) functions, manages system-wide
mobility policies using the operating system security solution, and coordinates all security functions
using the operating system security framework.
The Cisco UWN Solution consists of Cisco Wireless LAN Controllers and their associated lightweight
access points controlled by the operating system, all concurrently managed by any or all of the operating
system user interfaces:
• An HTTP and/or HTTPS full-featured Web User Interface hosted by Cisco Wireless LAN
Controllers can be used to configure and monitor individual controllers. See Chapter 2.
• A full-featured command-line interface (CLI) can be used to configure and monitor individual Cisco
Wireless LAN Controllers. See Chapter 2.
• The Cisco Wireless Control System (WCS), which you use to configure and monitor one or more
Cisco Wireless LAN Controllers and associated access points. WCS has tools to facilitate
large-system monitoring and control. WCS runs on Windows 2000, Windows 2003, and Red Hat
Enterprise Linux ES servers.
Chapter 1 Overview
NoteWCS software release 4.0 must be used with controllers running controller software release
4.0. Do not attempt to use older versions of WCS software with controllers running
controller software release 4.0.
• An industry-standard SNMP V1, V2c, and V3 interface can be used with any SNMP-compliant
third-party network management system.
The Cisco UWN Solution supports client data services, client monitoring and control, and all rogue
access point detection, monitoring, and containment functions. It uses lightweight access points, Cisco
Wireless LAN Controllers, and the optional Cisco WCS to provide wireless services to enterprises and
service providers.
NoteUnless otherwise noted, all of the Cisco wireless LAN controllers are hereafter referred to as controllers,
and all of the Cisco lightweight access points are hereafter referred to as access points.
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Chapter 1 Overview
Cisco Unified Wireless Network Solution Overview
Figure 1-1 shows the Cisco Wireless LAN Solution components, which can be simultaneously deployed
across multiple floors and buildings.
Figure 1-1Cisco UWN Solution Components
Single-Controller Deployments
A standalone controller can support lightweight access points across multiple floors and buildings
simultaneously, and supports the following features:
• Autodetecting and autoconfiguring lightweight access points as they are added to the network.
• Full control of lightweight access points.
• Full control of up to 16 wireless LAN (SSID) policies for Cisco 1000 series access points.
NoteLWAPP-enabled access points support up to 8 wireless LAN (SSID) policies.
• Lightweight access points connect to controllers through the network. The network equipment may
or may not provide Power over Ethernet to the access points.
Note that some controllers use redundant Gigabit Ethernet connections to bypass single network failures.
NoteSome controllers can connect through multiple physical ports to multiple subnets in the network. This
feature can be helpful when operators want to confine multiple VLANs to separate subnets.
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Cisco Unified Wireless Network Solution Overview
Figure 1-2 shows a typical single-controller deployment.
Figure 1-2Single-Controller Deployment
Chapter 1 Overview
Multiple-Controller Deployments
Each controller can support lightweight access points across multiple floors and buildings
simultaneously. However, full functionality of the Cisco Wireless LAN Solution is realized when it
includes multiple controllers. A multiple-controller system has the following additional features:
• Autodetecting and autoconfiguring RF parameters as the controllers are added to the network.
• Same-Subnet (Layer 2) Roaming and Inter-Subnet (Layer 3) Roaming.
• Automatic access point failover to any redundant controller with a reduced access point load (refer
to the “Cisco Wireless LAN Controller Failover Protection” section on page 1-16).
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Chapter 1 Overview
Operating System Software
Figure 1-3 shows a typical multiple-controller deployment. The figure also shows an optional dedicated
Management Network and the three physical connection types between the network and the controllers.
Figure 1-3Typical Multi-Controller Deployment
Operating System Software
The operating system software controls Cisco Wireless LAN Controllers and Cisco 1000 Series
Lightweight Access Points. It includes full operating system security and Radio Resource Management
(RRM) features.
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Operating System Security
Operating System Security
Operating system security bundles Layer 1, Layer 2, and Layer 3 security components into a simple,
Cisco WLAN Solution-wide policy manager that creates independent security policies for each of up to
16 wireless LANs. (Refer to the “Cisco UWN Solution WLANs” section on page 1-12.)
The 802.11 Static WEP weaknesses can be overcome using robust industry-standard security solutions,
such as:
• 802.1X dynamic keys with extensible authentication protocol (EAP).
WEP keys, with or without Pre-Shared key Passphrase.
• RSN with or without Pre-Shared key.
• Cranite FIPS140-2 compliant passthrough.
• Fortress FIPS140-2 compliant passthrough.
Chapter 1 Overview
• Optional MAC Filtering.
The WEP problem can be further solved using industry-standard Layer 3 security solutions, such as:
• Passthrough VPNs
• The Cisco Wireless LAN Solution supports local and RADIUS MAC Address filtering.
• The Cisco Wireless LAN Solution supports local and RADIUS user/password authentication.
• The Cisco Wireless LAN Solution also uses manual and automated Disabling to block access to
network services. In manual Disabling, the operator blocks access using client MAC addresses. In
automated Disabling, which is always active, the operating system software automatically blocks
access to network services for an operator-defined period of time when a client fails to authenticate
for a fixed number of consecutive attempts. This can be used to deter brute-force login attacks.
These and other security features use industry-standard authorization and authentication methods to
ensure the highest possible security for your business-critical wireless LAN traffic.
Cisco WLAN Solution Wired Security
Many traditional access point vendors concentrate on security for the Wireless interface similar to that
described in the “Operating System Security” section on page 1-6. However, for secure Cisco Wireless
LAN Controller Service Interfaces, Cisco Wireless LAN Controller to access point, and inter-Cisco
Wireless LAN Controller communications during device servicing and client roaming, the operating
system includes built-in security.
Each Cisco Wireless LAN Controller and Cisco 1000 series lightweight access point is manufactured
with a unique, signed X.509 certificate. These signed certificates are used to verify downloaded code
before it is loaded, ensuring that hackers do not download malicious code into any Cisco Wireless LAN
Controller or Cisco 1000 series lightweight access point.
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Chapter 1 Overview
Layer 2 and Layer 3 LWAPP Operation
The LWAPP communications between Cisco Wireless LAN Controller and Cisco 1000 series
lightweight access points can be conducted at ISO Data Link Layer 2 or Network Layer 3.
NoteThe IPv4 network layer protocol is supported for transport through an LWAPP controller system. IPv6
(for clients only) and AppleTalk are also supported but only on 4400 series controllers and the Cisco
WiSM. Other Layer 3 protocols (such as IPX, DECnet Phase IV, OSI CLNP, and so on) and Layer 2
(bridged) protocols (such as LAT and NetBeui) are not supported.
Operational Requirements
The requirement for Layer 2 LWAPP communications is that the Cisco Wireless LAN Controller and
Cisco 1000 series lightweight access points must be connected to each other through Layer 2 devices on
the same subnet. This is the default operational mode for the Cisco Wireless LAN Solution. Note that
when the Cisco Wireless LAN Controller and Cisco 1000 series lightweight access points are on
different subnets, these devices must be operated in Layer 3 mode.
The requirement for Layer 3 LWAPP communications is that the Cisco Wireless LAN Controllers and
Cisco 1000 series lightweight access points can be connected through Layer 2 devices on the same
subnet, or connected through Layer 3 devices across subnets. Another requirement is that the IP
addresses of access points should be either statically assigned or dynamically assigned through an
external DHCP server.
Note that all Cisco Wireless LAN Controllers in a mobility group must use the same LWAPP Layer 2 or
Layer 3 mode, or you will defeat the Mobility software algorithm.
Layer 2 and Layer 3 LWAPP Operation
Configuration Requirements
When you are operating the Cisco Wireless LAN Solution in Layer 2 mode, you must configure a
management interface to control your Layer 2 communications.
When you are operating the Cisco Wireless LAN Solution in Layer 3 mode, you must configure an
AP-manager interface to control Cisco 1000 series lightweight access points and a management interface
as configured for Layer 2 mode.
Cisco Wireless LAN Controllers
When you are adding Cisco 1000 series lightweight access points to a multiple Cisco Wireless LAN
Controller deployments network, it is convenient to have all Cisco 1000 series lightweight access points
associate with one master controller on the same subnet. That way, the operator does not have to log into
multiple controllers to find out which controller newly-added Cisco 1000 series lightweight access
points associated with.
One controller in each subnet can be assigned as the master controller while adding lightweight access
points. As long as a master controller is active on the same subnet, all new access points without a
primary, secondary, and tertiary controller assigned automatically attempt to associate with the master
Cisco Wireless LAN Controller. This process is described in the “Cisco Wireless LAN Controller
Failover Protection” section on page 1-16.
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Cisco Wireless LAN Controllers
The operator can monitor the master controller using the WCS Web User Interface and watch as access
points associate with the master controller. The operator can then verify access point configuration and
assign a primary, secondary, and tertiary controller to the access point, and reboot the access point so it
reassociates with its primary, secondary, or tertiary controller.
NoteLightweight access points without a primary, secondary, and tertiary controller assigned always search
for a master controller first upon reboot. After adding lightweight access points through the master
controller, assign primary, secondary, and tertiary controllers to each access point. Cisco recommends
that you disable the master setting on all controllers after initial configuration.
Primary, Secondary, and Tertiary Controllers
In multiple-controller networks, lightweight access points can associate with any controller on the same
subnet. To ensure that each access point associates with a particular controller, the operator can assign
primary, secondary, and tertiary controllers to the access point.
When a primed access point is added to a network, it looks for its primary, secondary, and tertiary
controllers first, then a master controller, then the least-loaded controller with available access point
ports. Refer to the “Cisco Wireless LAN Controller Failover Protection” section on page 1-16 for more
information.
Chapter 1 Overview
Client Location
When you use Cisco WCS in your Cisco Wireless LAN Solution, controllers periodically determine
client, rogue access point, rogue access point client, radio frequency ID (RFID) tag location and store
the locations in the Cisco WCS database. For more information on location solutions, refer to the Cisco Wireless Control System Configuration Guide and the Cisco Location Appliance Configuration Guide at
these URLs:
Cisco Wireless Control System Configuration Guide:
http://www.cisco.com/en/US/products/ps6305/products_installation_and_configuration_guides_list.ht
ml
Cisco Location Appliance Configuration Guide:
http://www.cisco.com/en/US/products/ps6386/products_installation_and_configuration_guides_list.ht
ml
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