Cisco EPC2434, DPC2434 User Manual

Model DPC2434 and EPC2434 VoIP
Wireless Home Gateway User Guide

In This Document

 IMPORTANT SAFETY INSTRUCTIONS ...............................................................3

 FCC Compliance.........................................................................................................9

 Introduction...............................................................................................................10

 What's In the Carton?...............................................................................................12

 Front Panel Description ...........................................................................................14

 Back Panel Description ............................................................................................16

 Where Is the Best Location for My Wireless Home Gateway?...........................20

 What Are the System Requirements for Internet Service?.................................. 21

 How Do I Set Up My High-Speed Internet Access Account? ............................22

 How Do I Connect My Devices to Use the Internet?...........................................23

 How Do I Configure TCP/IP Protocol? ................................................................25

 How Do I Install USB Drivers? ...............................................................................28

 What Are the Requirements for Ethernet Network Devices? ............................29

 How Do I Select and Place Ethernet Network Devices? .....................................30

 How Do I Connect Ethernet Network Devices?................................................... 31

 What Are the Requirements for USB Network Devices?....................................33

 How Do I Select and Place USB Network Devices?.............................................34

 How Do I Connect USB Network Devices? ..........................................................35

 How Do I Troubleshoot My Internet Service Installation?.................................37

 What Are the Requirements for Wireless Network Devices? ............................40

 How Do I Select and Place Wireless Network Devices? .....................................41

 How Do I Install Wireless Network Devices? ......................................................42

 How Do I Use My Wireless Home Gateway for Telephone Service? ...............44

 Where Do I Place My Wireless Home Gateway for Telephone Service?..........45

 What Are the Requirements for Telephone Service?...........................................46

 How Do I Install the Modem for Telephone Service? .........................................47

 How Do I Maintain the Batteries? .......................................................................... 50

 How Do I Mount the Modem on a Wall? (Optional)...........................................52

 How Do I Configure the Wireless Home Gateway?............................................ 56

 Telephone Service Frequently Asked Questions................................................131

 Access Basic Gateway Information ......................................................................133

 Having Difficulty? ..................................................................................................136

 Tips for Improved Performance ...........................................................................139

 Front Panel LED Status Indicator Functions.......................................................140

 Notices......................................................................................................................143

 For Information.......................................................................................................144

2 4011350 Rev C

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions, unless you are qualified to do so.

20070112 SysInstaller 820 English

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent
exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer
aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au
fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

20070112 SysInstaller 820 French

4011350 Rev C 3

IMPORTANT SAFETY INSTRUCTIONS

Mitteilung für CA TV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes
Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine
Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,
außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

20070112 SysInstaller 820 German

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de
personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice
ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a
menos que posea la cualificación necesaria para hacerlo.

4 4011350 Rev C

20070112 SysInstaller 820 Spanish

IMPORTANT SAFETY INSTRUCTIONS

Read These Instructions
Keep These Instructions
Heed All Warnings
Follow All Instructions
Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only
from an electrical outlet with the voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business, consult your service provider or your
local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING: Avoid electric shock and fire hazard! Do not defeat the safety purpose of
the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding-type plug has two blades and a third grounding prong.
The wide blade or the third prong is provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides
some protection against voltage surges and built-up static charges.

Protect the Product from Lightning

For added protection, unplug this apparatus during lightning storms or when unused for long periods
of time. In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

V erify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power
source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged
into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,
extension cords, or integral convenience receptacles. For products that require battery
power or other power sources to operate them, refer to the operating instructions for
those products.

4011350 Rev C 5

IMPORTANT SAFETY INSTRUCTIONS

Prevent Power Cord Damage

Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where the cord exits from the apparatus.

Handling Optional, Rechargeable Battery

This product may contain a rechargeable Lithium-Ion battery to provide stand-by operation in the
event of an AC power failure. Heed the following warning and see the instructions later in this guide
for handling, replacing, and disposing of the battery.

WARNING: There is danger of explosion if the battery is mishandled or incorrectly
replaced. Replace only with the same type of battery. Do not disassemble it or attempt
to recharge it outside the system. Do not crush, puncture, dispose of in fire, short the
external contacts, or expose to water or other liquids. Dispose of the battery in
accordance with local regulations and instructions from your service provider.

Handling Disposable Batteries

This product may contain disposable batteries.

Heed the preceding warning about explosion and disposal issues, and follow the Safety and Disposal
instructions below.

Safety

 Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.
 Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.
 Please follow instructions provided for charging ‘rechargeable’ batteries.
 Replace batteries with the same or equivalent type that we recommend.
 Do not expose batteries to temperatures above 100°C (212°F).

Disposal

 The batteries may contain substances that could be harmful to the environment.
 Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and

local/national disposal and recycling regulations.

 The batteries may contain perchlorate, a known hazardous substance, so special handling and

disposal of this product might be necessary. For more information about perchlorate and best
management practices for perchlorate-containing substance, see
www.dtsc.ca.gov/hazardouswaste/perchlorate

Provide V entilation and Select a Location

 Remove all packaging material before applying power to the product.
 Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

6 4011350 Rev C

IMPORTANT SAFETY INSTRUCTIONS

 Do not place this apparatus on a bed, sofa, rug, or similar surface.
 Do not place this apparatus on an unstable surface.
 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

 Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation

provides proper ventilation.

 Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or

other objects on top of this product.

Protect from Exposure to Moisture and Foreign Objects

Do not use this apparatus near water.

WARNING: Avoid electric shock and fire hazard! Do not expose this product to
liquids, rain, or moisture.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.
Clean only with a dry cloth. Do not use a liquid cleaner or an aerosol cleaner. Do not
use a magnetic/static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the
openings in this product. Foreign objects can cause electrical shorts that can result in
electric shock or fire.

Accessories Warning

WARNING: Avoid electric shock and fire hazard! Only use attachments/accessories
specified by your service provider or the manufacturer.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or
removing the cover may expose you to dangerous voltages. If you open the cover, your
warranty will be void. This product contains no user-serviceable parts. Refer all
servicing to qualified service personnel.

Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate normally, or has been dropped.

4011350 Rev C 7

IMPORTANT SAFETY INSTRUCTIONS

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety
checks to determine that this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting
cables.

WARNING: Avoid personal injury and damage to this product! Use only with the cart,
stand, tripod, bracket, or table specified by the manufacturer or sold with the
apparatus. When a cart is used, use caution when moving the cart / apparatus
combination to avoid injury from tip-over.

20080402 Modem Cable with Recharge Battery

8 4011350 Rev C

FCC Compliance

FCC Compliance

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against such interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference
by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the cable company or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Scientific-Atlanta, Inc., could void
the user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a
requirement of the FCC and is intended to supply you with information regarding the FCC
approval of this device. The phone numbers listed are for FCC-related questions only and not

intended for questions regarding the connection or operation for this device. Please contact your cable
service provider for any questions you may have regarding the operation or installation of this device.

Declaration of Conformity

This device complies with Part 15 of FCC
Rules. Operation is subject to the following two
conditions: 1) the device may not cause
harmful interference, and 2) the device must
accept any interference received, including
interference that may cause undesired
operation.

VoIP Wireless Home Gateway

Models: DPC2434 and EPC2434

Manufactured by:

Scientific-Atlanta, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: [phone]

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20060628 FCC Standard

4011350 Rev C 9

Introduction

Introduction

Welcome to the exciting world of high-speed Internet and high-quality digital
telephone service. Your new Model DPC2434 or EPC2434 Voice-over-Internet
Protocol (VoIP) Wireless Home Gateway is a cable modem that meets industry
standards for high-speed data connectivity along with reliable digital telephone
service. The DPC2434 and EPC2434 wireless home gateways deliver data, voice and
wired (Ethernet) or wireless gateway capabilities to connect a variety of devices in
the home or small office and support high-speed data access and VoIP services, all in
one device. With a DPC2434 or EPC2434 wireless home gateway, your Internet
enjoyment, home and business communications, and personal productivity will
surely soar.

This guide provides procedures and recommendations for placing, installing,
configuring, operating, and troubleshooting your DPC2434 or EPC2434 wireless
home gateway for high-speed Internet and digital telephone service for your home
or office. Refer to the appropriate section in this guide for the specific information
you need for your situation. Contact your service provider for more information
about subscribing to these services.

Benefits and Features

Your new DPC2434 or EPC2434 wireless home gateway offers the following
outstanding benefits and features:

 Features an embedded media terminal adapter (EMTA) supporting two-line

voice services

 Provides a high-speed broadband Internet connection that energizes your online

experience, such as providing hassle-free downloading and sharing files and
photos with your family and friends

 Includes four 10/100BASE-T Ethernet ports and a USB port to provide

connectivity for high-speed data services or to other Internet devices

 Assures a broad range of interoperability with most service providers by

complying with Data Over Cable System Interface Specifications (DOCSIS

1.1, and 2.0 standards along with PacketCable™ 1.0 specifications to deliver
high-end performance and reliability

 Includes two RJ-11 telephony ports for connecting conventional telephones or

fax machines

 Allows you to attach multiple devices in your home or office to the wireless

home gateway for high-speed wired and wireless networking and sharing of
files and folders without first copying them onto a CD or diskette

®

) 1.0,

 Optional model includes up to two internal Lithium-Ion cartridge-style batteries

for convenient and long-lasting backup power

10 4011350 Rev C

Introduction

 Features Plug and Play operation for easy set up and installation
 Provides parental control and advanced firewall technology
 Utilizes an attractive compact design that allows for vertical, horizontal, or wall-

mount placement

 Allows automatic software upgrades by your service provider

4011350 Rev C 11

What's In the Carton?

What's In the Carton?

When you receive your wireless home gateway, you should check the equipment
and accessories to verify that each item is in the carton and that each item is
undamaged. The carton contains the following items:

One of the following DPC2434 or EPC2434
VoIP Wireless Home Gateway versions:

 With or without battery backup

capability

One AC power cord (models with internal
power supply)

or

 With internal or external power supply

One power adapter (models requiring
external power supply)

One Ethernet cable (CAT5/RJ-45)

One CD-ROM containing the user's guide
and the USB drivers

One USB cable (not included with some
models)

Lithium Ion cartridge battery
(not included with some models)

If any of these items are missing or damaged, please contact your service provider
for assistance.

12 4011350 Rev C

What's In the Carton?

Notes:

 You will need an optional cable signal splitter and additional standard RF

coaxial cables if you want to connect a VCR, a Digital Home Communications
Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as
your wireless home gateway.

 Cables and other equipment needed for telephone service must be purchased

separately. Contact your service provider to inquire about the equipment and
cables you need for telephone service.

4011350 Rev C 13

Front Panel Description

Front Panel Description

The front panel of your wireless home gateway provides LED status indicators that
indicate how well and at what state your wireless home gateway is operating. See
Front Panel LED Status Indicator Functions (on page
front panel LED status indicator functions.

140), for more information on

DPC2434 or EPC2434
(with battery backup capability)

DPC2434 or EPC2434
(without battery backup capability)

1 POWER—On indicates that AC power is being applied to the wireless home

gateway

2 DS—On indicates that the wireless home gateway is receiving data from the

cable network

3 US—On indicates that the wireless home gateway is sending data to the cable

network

4 ONLINE—On indicates that the wireless home gateway is registered on the

network and fully operational

5 LAN1 - LAN4/USB—On indicates that an Ethernet/USB connection is present

and blinking indicates that Ethernet/USB data is being transferred between a
PC and the wireless home gateway

6 WIRELESS—On indicates that the wireless access point is enabled and

operational and blinking indicates that wireless data is being transferred
between a PC and the wireless home gateway. The LED is off when the
wireless access point is disabled by the user

7 TEL1—On indicates that telephony service is enabled. Blinking indicates that

line 1 is in use

8 TEL2—On indicates that telephony service is enabled. Blinking indicates that

line 2 is in use

14 4011350 Rev C

Front Panel Description

9 BATTERY (optional model only)—On indicates that the battery is charged.

Blinking indicates that the battery charge is low. Off indicates that the unit
operating from battery power, that the battery charge is depleted, or the
battery is defective or missing

Notes:

 After the wireless home gateway is successfully registered on the network,

the POWER (LED 1), DS (LED2), US (LED3), and ONLINE (LED 4) LEDs
illuminate continuously to indicate that the cable modem is active and
fully operational.

 The wireless home gateway high-speed data operation is disabled when

operating on battery power and only the telephone service is active.

 LEDs may behave differently when the wireless home gateway is running

on battery power (without AC power). Most LEDs are disabled if the unit
is operating on battery power. In this mode, the POWER LED blinks to
indicate that the unit is operating under battery power.

 The gateway should only run on battery power when AC power has failed.

If the POWER LED indicates that the unit is running on battery power but
the AC power has not failed, verify that the power cord is plugged into a
working AC outlet.

4011350 Rev C 15

Back Panel Description

Back Panel Description

The following illustrations show the description and function of the back panel
components on the DPC2434 or EPC2434.

Internal Power Supply Model

DPC2434 or EPC2434 (with internal power supply)

Important: Do not connect any single PC to both the Ethernet and USB ports at the

same time. Your wireless home gateway will not function properly.

1 POWER—Connects the wireless home gateway to the AC power cord that is

provided with your wireless home gateway

CAUTION:

Avoid damage to your equipment. Only use the AC power cord
that is provided with your wireless home gateway.

2 CABLE—F-connector connects to an active cable signal from your service

provider

3 RESET

 Soft Reset—Pressing the Reset switch momentarily (less than 1 second)

initiates a “soft” reset of the wireless home gateway. A soft reset causes the
gateway to restart and to re-register on the network. A soft reset will not erase
your personal settings configured in the gateway.

 Factory Reset—Activating this switch resets the EMTA. Pressing the reset

switch and holding it in for more than ten seconds resets the device to factory
default values and restarts the EMTA. A factory reset will reset all settings to
the original factory settings and will erase all your personal settings
configured in the gateway.

CAUTION:

The Reset button is for maintenance purposes only. Do not use
unless instructed to do so by your service provider. Doing so
may cause you to lose any cable modem settings you have

16 4011350 Rev C

selected.

Back Panel Description

4 ETHERNET—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC

or your home network

5 USB—USB 2.0 port connects to the USB port on your PC
6 TELEPHONE 1 and 2—RJ-11 telephone ports connect to home telephone wiring

to conventional telephones or fax machines

7 ANTENNA—Provides a communication connection for the built-in wireless

access point (WAP) to allow wireless devices to communicate with the modem

4011350 Rev C 17

Back Panel Description

External Power Supply Model

DPC2434 or EPC2434 (with external power supply)

Important: Do not connect any single PC to both the Ethernet and USB ports at the

same time. Your wireless home gateway will not function properly.

1 CABLE—F-connector connects to an active cable signal from your service

provider

2 15VDC—Connects the wireless home gateway to the AC power adapter that is

provided with your wireless home gateway

CAUTION:

Avoid damage to your equipment. Only use the power supply
that is provided with your wireless home gateway.

3 RESET

 Soft Reset—Pressing the Reset switch momentarily (less than 1 second)

initiates a “soft” reset of the wireless home gateway. A soft reset causes the
gateway to restart and to re-register on the network. A soft reset will not
erase your personal settings configured in the gateway.

 Factory Reset—Activating this switch resets the EMTA. Pressing the reset

switch and holding it in for more than ten seconds resets the device to
factory default values and restarts the EMTA. A factory reset will reset all
settings to the original factory settings and will erase all your personal
settings configured in the gateway.

CAUTION:

The Reset button is for maintenance purposes only. Do not use
unless instructed to do so by your service provider. Doing so may
cause you to lose any cable modem settings you have selected.

4 ETHERNET—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC

or your home network

18 4011350 Rev C

Back Panel Description

5 USB—USB 2.0 port connects to the USB port on your PC
6 TELEPHONE 1 and 2—RJ-11 telephone ports connect to home telephone

wiring to conventional telephones or fax machines

7 ANTENNA—Provides a communication connection for the built-in wireless

access point (WAP) to allow wireless devices to communicate with the
wireless home gateway

4011350 Rev C 19

Where Is the Best Location for My Wireless Home Gateway?

Where Is the Best Location for My Wireless Home
Gateway?

The ideal location for your wireless home gateway is where it has access to outlets
and other devices. Think about the layout of your home or office, and consult with
your service provider to select the best location for your wireless home gateway.
Read this user guide thoroughly before you decide where to place your wireless
home gateway.

Consider these recommendations:

 Position your PC and wireless home gateway so that they are located near an AC

power outlet.

 Position your PC and wireless home gateway so that they are located near an

existing cable input connection to eliminate the need for an additional cable
outlet. There should be plenty of room to guide the cables away from the modem
and the PC without straining or crimping them.

 Airflow around the wireless home gateway should not be restricted.
 Choose a location that protects the wireless home gateway from accidental

disturbance or harm.

20 4011350 Rev C

What Are the System Requirements for Internet Service?

What Are the System Requirements for Internet Service?

To ensure that your wireless home gateway operates efficiently for high-speed
Internet service, verify that all of the Internet devices on your system meet or exceed
the following minimum hardware and software requirements.

Note: You will also need an active cable input line and an Internet connection.

Minimum System Requirements for a PC

 A PC with a Pentium MMX 133 processor or greater
 32 MB of RAM
 Web browsing software
 CD-ROM drive

Minimum System Requirements for Macintosh

 MAC OS 7.5 or later
 32 MB of RAM

System Requirements for an Ethernet Connection

 A PC with Microsoft Windows 95 operating system (or later) with TCP/IP

protocol installed, or an Apple Macintosh computer with TCP/IP protocol
installed

 An active 10/100BASE-T Ethernet network interface card (NIC) installed

System Requirements for a USB Connection

 A PC with Microsoft Windows 98SE, ME, 2000, XP, or Vista operating system
 A master USB port installed in your PC

4011350 Rev C 21

How Do I Set Up My High-Speed Internet Access Account?

How Do I Set Up My High-Speed Internet Access Account?

Before you can use your wireless home gateway, you need to have a high-speed
Internet access account. If you do not have a high-speed Internet access account, you
need to set up an account with your local service provider. Choose one of the two
options in this section.

I Do Not Have a High-Speed Internet Access Account

If you do not have a high-speed Internet access account, your service provider will
set up your account and become your Internet Service Provider (ISP). Internet access
enables you to send and receive email, access the World Wide Web, and receive
other Internet services.

You will need to give your service provider the following information:

 The serial number of the modem
 The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the wireless home gateway.
The serial number consists of a series of alphanumeric characters preceded by S/N.
The MAC address consists of a series of alphanumeric characters preceded by CM
MAC. The following illustration shows a sample bar code label.

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

I Already Have an Existing High-Speed Internet Access Account

If you have an existing high-speed Internet access account, you must give your
service provider the serial number and the MAC address of the wireless home
gateway. Refer to the serial number and MAC address information listed previously
in this section.

Note: You may not be able to continue to use your existing email account with your
wireless home gateway. Contact your service provider for more information.

22 4011350 Rev C

How Do I Connect My Devices to Use the Internet?

How Do I Connect My Devices to Use the Internet?

You can use your wireless home gateway to access the Internet, and you can share
that Internet connection with other Internet devices in your home or office. Sharing
one connection among many devices is called networking.

Connecting and Installing Internet Devices

You must connect and install your wireless home gateway to access the Internet.
Professional installation may be available. Contact your local service provider for
further assistance.

To connect devices

The following diagram illustrates one of the various networking options that are
available to you.

4011350 Rev C 23

How Do I Connect My Devices to Use the Internet?

Connecting the Modem for High-Speed Data Service

WARNING:

To avoid personal injury or damage to your equipment, follow these steps in
the exact order shown.

1 Power off your PC and unplug it from the power source.
2 Connect your PC to either the ETHERNET port or the USB port using the

appropriate data cable. Do not connect your PC to both the Ethernet and USB
ports at the same time. You can connect two separate PCs to the wireless home
gateway at the same time by connecting one PC to the Ethernet port and one PC
to the USB port.

3 Connect the active RF coaxial cable to the CABLE connector. Use an optional

cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR.

4 Insert the AC power cord into the POWER connector on the back of the wireless

home gateway, and then plug the cord into an AC power source.

5 Plug in and power on your networked devices including your PC. The wireless

home gateway will then begin an automatic search to locate and sign on to the
broadband data network. This process may take up to 5 minutes. The modem
will be ready for use when the ONLINE LED status indicator on the front panel
stops blinking and illuminates continuously.

6 The next step in setting up your wireless home gateway is to configure your

Internet devices for Internet access. Choose one of the following options:

 If you want to use Ethernet connections, you must configure the TCP/IP

protocol. To configure the TCP/IP protocol, go to How Do I Configure
TCP/IP Protocol? (on page

25).

 If you want to use USB connections, you must install the USB drivers. To

install the USB Drivers for USB, go to How Do I Install USB Drivers?
(on page

28).

24 4011350 Rev C

How Do I Configure TCP/IP Protocol?

How Do I Configure TCP/IP Protocol?

To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card
(NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a
communications protocol used to access the Internet. This section contains
instructions for configuring TCP/IP on your Internet devices to operate with the
wireless home gateway in Microsoft Windows or Macintosh environments.

Configuring TCP/IP on Your Internet Devices

TCP/IP protocol in a Microsoft Windows environment is different for each
operating system. Follow the appropriate instructions in this section for your
operating system.

Configuring TCP/IP on Windows 95, 98, 98SE, or ME Systems

1 Click Start, select Settings, and choose Control Panel.
2 Double-click the Network icon in the Control Panel window.
3 Read the list of installed network components under the Configuration tab to

verify that your PC contains the TCP/IP protocol/Ethernet adapter.

4 Is TCP/IP protocol listed in the installed network components list?

 If yes, go to step 7.
 If no, click Add, click Protocol, click Add, and then go to step 5.

5 Click Microsoft in the Manufacturers list.
6 Click TCP/IP in the Network Protocols list, and then click OK.
7 Click the TCP/IP Ethernet Adapter protocol, and then choose Properties.
8 Click the IP Address tab, and then select Obtain an IP address automatically.
9 Click the Gateway tab and verify that these fields are empty. If they are not

empty, highlight and delete all information from the fields.

10 Click the DNS Configuration tab, and then select Disable DNS.
11 Click OK.
12 Click OK when the system finishes copying the files, and then close all

networking windows.

13 Click YES to restart your computer when the System Settings Change dialog box

opens. The computer restarts. The TCP/IP protocol is now configured on your
PC, and your Ethernet devices are ready for use.

14 Try to access the Internet. If you cannot access the Internet, go to Having

Difficulty? (on page 136). If you still cannot access the Internet, contact your

service provider for further assistance.

4011350 Rev C 25

How Do I Configure TCP/IP Protocol?

Configuring TCP/IP on Windows 2000 Systems

1 Click Start, select Settings, and choose Network and Dial-up Connections.
2 Double-click the Local Area Connection icon in the Network and Dial-up

Connections window.

3 Click Properties in the Local Area Connection Status window.
4 Click Internet Protocol (TCP/IP) in the Local Area Connection Properties

window, and then click Properties.

5 Select both Obtain an IP address automatically and Obtain DNS server address

automatically in the Internet Protocol (TCP/IP) Properties window, and then
click OK.

6 Click Yes to restart your computer when the Local Network window opens. The

computer restarts. The TCP/IP protocol is now configured on your PC, and your
Ethernet devices are ready for use.

7 Try to access the Internet. If you cannot access the Internet, go to Having

Difficulty? (on page 136). If you still cannot access the Internet, contact your

service provider for further assistance.

Configuring TCP/IP on Windows XP Systems

1 Click Start, and depending on your Start menu setup, choose one of the

following options:

 If you are using the Windows XP Default Start Menu, select Connect to,

choose Show all connections, and then go to step 2.

 If you are using the Windows XP Classic Start Menu, select Settings, choose

Network Connections, click Local Area Connection, and then go to step 3.

2 Double-click the Local Area Connection icon in the LAN or High-Speed Internet

section of the Network Connections window.

3 Click Properties in the Local Area Connection Status window.
4 Click Internet Protocol (TCP/IP), and then click Properties in the Local Area

Connection Properties window.

5 Select both Obtain an IP address automatically and Obtain DNS server address

automatically in the Internet Protocol (TCP/IP) Properties window, and then
click OK.

6 Click Yes to restart your computer when the Local Network window opens. The

computer restarts. The TCP/IP protocol is now configured on your PC, and your
Ethernet devices are ready for use.

7 Try to access the Internet. If you cannot access the Internet, go to Having

Difficulty? (on page 136). If you still cannot access the Internet, contact your

service provider for further assistance.

26 4011350 Rev C

How Do I Configure TCP/IP Protocol?

Configuring TCP/IP on Macintosh Systems

1 Click the Apple icon in the upper-left corner of the Finder. Scroll down to

Control Panels, and then click TCP/IP.

2 Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the

menu, and then click User Mode.

3 Click Advanced in the User Mode window, and then click OK.
4 Click the Up/Down selector arrows located to the right of the Connect Via

section of the TCP/IP window, and then click Using DHCP Server.

5 Click Options in the TCP/IP window, and then click Active in the TCP/IP

Options window.

Note: Make sure that the Load only when needed option is unchecked.

6 Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP

window is unchecked. If there is a check mark in the option, uncheck the option,
and then click Info in the lower-left corner.

7 Is there a Hardware Address listed in this window?

 If yes, click OK. To close the TCP/IP Control Panel window, click File, and

then scroll down to click Close. You have completed this procedure.

 If no, you must power off your Macintosh.

8 With the power off, simultaneously press and hold down the Command

(Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed

down, power on your Macintosh but do not release these keys until you hear the
Apple chime at least three times, then release the keys and let the computer
restart.

9 When your computer fully reboots, repeat steps 1 through 7 to verify that all

TCP/IP settings are correct. If your computer still does not have a Hardware
Address, contact your authorized Apple dealer or Apple technical support center
for further assistance.

4011350 Rev C 27

How Do I Install USB Drivers?

How Do I Install USB Drivers?

To install USB drivers, your PC must be equipped with a USB network interface and
a Microsoft Windows 98SE, ME, 2000, XP, or Vista operating system. This section
contains instructions for installing the USB drivers for the wireless home gateway.

Note: If you are not using the USB interface, skip this section.

Installing USB Drivers

The USB driver installation procedures are different for each operating system.
Follow the appropriate instructions in this section for your operating system.

Installing USB Drivers

1 Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive

of your PC.

2 Make sure that power is connected to your wireless home gateway and that the

POWER LED status indicator on the front panel of the wireless home gateway

illuminates solid green.

3 Connect the USB cable to your computer’s USB port. Then, connect the other end

of the USB cable to the USB port on the gateway.

4 Click Next in the Found New Hardware Wizard window.
5 Select Search for a suitable driver for my device (recommended) in the Found

New Hardware Wizard window, and then click Next.

6 Select CD-ROM drives in the Found New Hardware Wizard window, and then

click Next.

7 Click Next in the Found New Hardware Wizard window. The system searches

for the driver file for your hardware device.

8 After the system finds the USB driver, the Digital Signature Not Found window

opens and displays a confirmation message to continue the installation.

9 Click Yes to continue the installation. The Found New Hardware Wizard

window reopens with a message that the installation is complete.

10 Click Finish to close the Found New Hardware Wizard window. The USB

drivers are installed on your PC, and your USB devices are ready for use.

11 Try to access the Internet. If you cannot access the Internet, go to Having

Difficulty? (on page 136). If you still cannot access the Internet, contact your

service provider for further assistance.

28 4011350 Rev C

What Are the Requirements for Ethernet Network Devices?

What Are the Requirements for Ethernet Network Devices?

How Many Ethernet Network Devices Can I Connect?

The wireless home gateway can support several Ethernet network devices using
external Ethernet hubs that must be purchased separately.

The theoretical maximum number of Ethernet network devices supported by the
wireless home gateway is 63. However, under normal circumstances, the number of
devices connected should be a much lower number.

Contact your service provider for more information on the maximum number of
Ethernet network devices to connect to your wireless home gateway to maintain
optimal network performance.

What Are the Wiring Requirements for Ethernet Networking?

A number of factors can impact the practical limit of the network. Although the
wireless home gateway is designed to support several Ethernet network devices, it is
important to view the characteristics of the entire network and not just each
individual node.

The theoretical distance between two 10/100BASE-T CAT-5 Ethernet hubs is 382 feet
(100 meters). Contact your service provider or consult the documentation for your
Ethernet network devices for more information.

Note: We recommend that you use CAT-5 Ethernet cables.

Do I Need to Configure the TCP/IP Protocol on My Computer?

For you to use Ethernet network devices on your network, you must have the
TCP/IP protocol properly configured on your PC. Refer to How Do I Configure
TCP/IP Protocol? (on page
protocol.

25), for detailed information on configuring the TCP/IP

4011350 Rev C 29

How Do I Select and Place Ethernet Network Devices?

How Do I Select and Place Ethernet Network Devices?

You can use a large variety of Ethernet network devices with your wireless home
gateway. These include NIC cards, hubs, bridges, etc. Contact your service provider
or consult the documentation for your Ethernet network devices for more
information on configuring Ethernet network devices.

Where Is the Best Location for My Ethernet Network Devices?

You should work with your service provider to choose the best location for your
Ethernet network devices. Consider these recommendations:

 Location of two-way cable outlets
 Distance of the Ethernet network devices from the wireless home gateway
 Location of computers and other equipment from AC power outlets
 Ease of running Ethernet cable to the Ethernet network devices

Now that you have selected a location for your Ethernet network devices, the next
step is to place and connect your Ethernet network devices. Go to How Do I Connect
Ethernet Network Devices? (on page

31).

30 4011350 Rev C

How Do I Connect Ethernet Network Devices?

How Do I Connect Ethernet Network Devices?

Connecting Ethernet Devices

You must connect your Ethernet devices for use with the wireless home gateway.
Professional installation may be available. Contact your local service provider for
further assistance.

The following diagram illustrates one of the various Ethernet network connection
options that are available to you.

WARNING:

Hazardous electrical voltages can be present on any connected wiring.
Ethernet wiring and connections must be properly insulated to prevent
electrical shock. Disconnect power from the wireless home gateway before
attempting to connect to any device.

To avoid personal injury, follow the connection steps in the exact order
shown.

CAUTION:

To prevent possible damage to the equipment, disconnect any other service
before connecting your wireless home gateway to other devices.

4011350 Rev C 31

How Do I Connect Ethernet Network Devices?

Read the warnings and caution. Then, follow the installation procedures later in this
guide to ensure proper wireless home gateway operation when connecting Ethernet
network devices.

1 Select locations for Ethernet network devices. For more information, see How Do

I Select and Place Ethernet Network Devices? (on page

2 Connect the Ethernet port on the wireless home gateway to your PC.
3 Connect additional Ethernet network devices by connecting an Ethernet hub or

router to the wireless home gateway.

4 Connect the active RF coaxial cable to the CABLE connector on the back of the

wireless home gateway. Use an optional cable signal splitter to add a TV, a
DHCT or set-top converter, or a VCR.

5 After all connections are complete, insert the AC power cord into the POWER

connector on the back of the wireless home gateway, and then plug the cord into
an AC power source.

6 The wireless home gateway begins an automatic search to locate and sign on to

the network. In some unusual circumstances, this process may take up to 5
minutes. The wireless home gateway is ready for use when the ONLINE LED
status indicator on the front panel stops blinking and illuminates continuously.

30).

7 Verify that all Ethernet network devices are working properly.

Note: You will not be able to check the front panel LED status indicator on the

wireless home gateway until after one or more Ethernet network devices are
connected to the wireless home gateway.

32 4011350 Rev C

What Are the Requirements for USB Network Devices?

What Are the Requirements for USB Network Devices?

How Many USB Devices Can I Connect?

You can connect one PC or other USB device to the USB port on the EMTA.

What Are the Wiring Requirements?

We recommend that you use the USB 1.1 cable provided with your modem.

Do I Need to Install USB Drivers on My Computer?

To use USB network devices, you must have the correct USB drivers installed on
your PC. Refer to How Do I Install USB Drivers? (on page
installing USB drivers.

28), for information on

4011350 Rev C 33

How Do I Select and Place USB Network Devices?

How Do I Select and Place USB Network Devices?

You can use a large variety of USB network devices with your wireless home
gateway. These include desktop computers, laptop computers, devices with USB
ports, and USB adapters.

Contact your service provider or consult the documentation for your USB network
devices for more information on selecting USB network devices.

Where Is the Best Location for My USB Network Devices?

You should work with your service provider to choose the best location for your
USB network devices. Consider these recommendations:

 Location of two-way coaxial cable outlets
 Distance of the USB network devices from the wireless home gateway
 Location of computers and other equipment from AC power outlets
 Ease of running USB cable to the USB network devices

Now that you have selected a location for your USB network devices, the next step is
to place and connect your USB network devices. Go to How Do I Connect USB
Network Devices? (on page

35).

34 4011350 Rev C

How Do I Connect USB Network Devices?

How Do I Connect USB Network Devices?

Connecting USB Devices

You must connect your USB devices for use with your wireless home gateway.
Professional installation may be available. Contact your local service provider for
further assistance.

The following diagram illustrates one of the various USB network connection
options that are available to you.

WARNING:

Hazardous electrical voltages can be present on any connected wiring. USB
wiring and connections must be properly insulated to prevent electrical shock.
Disconnect power from the wireless home gateway before attempting to
connect to any device.

To avoid personal injury, follow these steps in the exact order shown.

CAUTION:

To prevent possible damage to the equipment, disconnect any other service
before connecting your wireless home gateway to other devices.

Read the warnings and caution on this page. Then, follow the subsequent
installation procedures to ensure proper wireless home gateway operation when
connecting USB network devices.

4011350 Rev C 35

How Do I Connect USB Network Devices?

Note: Verify that you have installed the USB drivers on your PC before continuing
with these instructions. See How Do I Install USB Drivers? (on page
information on installing the USB drivers.

1 Select locations for USB network devices. For more information, see How Do I

Select and Place USB Network Devices? (on page

2 Connect the USB port on the wireless home gateway to your computer.
3 Connect one or more USB network device to the wireless home gateway.

Note: If you want to connect more than one USB network device to the wireless

home gateway or to your computer, you will need to purchase and install a USB
hub.

4 Connect the active RF coaxial cable to the CABLE connector on the back of the

wireless home gateway. Use an optional cable signal splitter to add a TV, a
DHCT or set-top converter, or a VCR.

5 After all connections are complete, insert the AC power cord into the POWER

connector on the back of the wireless home gateway, and then plug the cord into
an AC power source.

6 The wireless home gateway begins an automatic search to locate and sign on to

the network. This process may take up to 5 minutes. The wireless home gateway
is ready for use when the ONLINE LED status indicator on the front panel stops
blinking and illuminates continuously.

28), for more

34).

7 Verify that all USB devices are working properly.

Note: You will not be able to check the front panel LED status indicator on the

wireless home gateway until after at least one USB network device is connected
and operating on the network.

36 4011350 Rev C

How Do I Troubleshoot My Internet Service Installation?

How Do I Troubleshoot My Internet Service Installation?

I cannot connect to the Internet

 Verify that the plug to your wireless home gateway AC power is properly

inserted into an electrical outlet.

 Verify that your wireless home gateway AC power cord is not plugged into an

electrical outlet that is controlled by a wall switch. If a wall switch controls the
electrical outlet, make sure the switch is in the ON position.

 Verify that the POWER and CABLE indicator lights on the front panel of your

wireless home gateway are illuminated.

 Verify that the indicator lights on your router or other network connection

equipment are illuminated

 Verify that all cables are properly connected, and that you are using the correct

cables.

 Verify that your cable service is active and that it supports two-way service.
 Verify that TCP/IP is properly installed and configured on all devices if you are

using the Ethernet connections.

 Verify that you have followed the procedure in How Do I Install USB Drivers?

(on page

 Verify that you have called your service provider and given them the serial

number and MAC address of your wireless home gateway.

 If you are using a cable signal splitter so that you can connect the cable signal to

other devices, remove the splitter and reconnect the cable so that the wireless
home gateway is connected directly to the main cable input. If the wireless home
gateway now functions properly, the cable signal splitter may be defective and
may need to be replaced.

 For best performance over an Ethernet connect, your PC should be equipped

with a 10/100BASE-T network interface card.

28) if you are using the USB connection.

4011350 Rev C 37

How Do I Troubleshoot My Internet Service Installation?

My wireless home gateway does not recognize the cable network

 The wireless home gateway works with a standard, 75-ohm, RF coaxial cable. If

you are using a different cable, your wireless home gateway will not function
properly. Contact your service provider to determine if you are using the correct
cable.

 You may need to renew the IP address on your PC. Refer to How Do I Renew the

IP Address on My PC? (on page

address for your particular operating system.

 Your USB interface may be malfunctioning. Refer to the troubleshooting

information in your USB documentation.

39), for instructions on how to renew the IP

38 4011350 Rev C

How Do I Troubleshoot My Internet Service Installation?

How Do I Renew the IP Address on My PC?

If your PC cannot access the Internet after the wireless home gateway is online, it is
possible that your PC did not renew its IP address. Follow the appropriate
instructions in this section for your operating system to renew the IP address on
your PC.

Renewing the IP address on Windows 95, 98, 98SE, and ME Systems

1 Click Start, and then click Run to open the Run window.
2 Type winipcfg in the Open field, and click OK to execute the winipcfg

command. The IP Configuration window opens.

3 Click the down arrow to the right of the top field, and select the Ethernet adapter

that is installed on your PC. The IP Configuration window displays the Ethernet
adapter information.

4 Click Release, and then click Renew. The IP Configuration window displays a

new IP address.

5 Click OK to close the IP Configuration window, you have completed this

procedure.

Note: If you cannot access the Internet, contact your service provider for further
assistance.

Renewing the IP Address on Windows NT, 2000, or XP Systems

1 Click Start, and then click Run. The Run window opens.
2 Type cmd in the Open field and click OK. A window with a command prompt

opens.

3 Type ipconfig/release at the C:/ prompt and press Enter. The system releases

the IP address.

4 Type ipconfig/renew at the C:/ prompt and press Enter. The system displays a

new IP address.

5 Click the X in the upper-right corner of the window to close the Command

Prompt window. You have completed this procedure.

Note: If you cannot access the Internet, contact your service provider for further
assistance.

4011350 Rev C 39

What Are the Requirements for Wireless Network Devices?

What Are the Requirements for Wireless Network Devices?

How Many Wireless Devices Can I Connect?

The DPC2434 and EPC2434 wireless home gateways serve as a wireless access point
(WAP). The WAP on the DPC2434 and the EPC2434 provides wireless network
service to multiple wireless network devices. Contact your service provider for more
information on the maximum number of wireless network devices to connect to the
DPC2434 or EPC2434 in order to maintain optimal network performance.

What Are the Requirements for Wireless Networking?

It is important to view the characteristics of the entire network and not just each
individual node. The theoretical distance between wireless network devices is 100
feet inside of a building, and 300 feet outdoors.

A number of factors can impact the practical limit of the network. Contact your
service provider or consult the documentation for your wireless network devices for
more information.

40 4011350 Rev C

How Do I Select and Place Wireless Network Devices?

How Do I Select and Place Wireless Network Devices?

You can use a large variety of wireless network devices with your wireless home
gateway. These include computers, PDAs, etc. On the wireless network, all devices
impact the characteristics of the network, because each device transmits a wireless
signal. Contact your service provider or consult the documentation for your wireless
network device for more information on selecting the appropriate wireless network
devices for your home or office network.

Where Is the Best Location for My Wireless Network Devices?

You should work with your service provider to choose the best location for your
wireless network devices. Consider these recommendations:

 Distance from the wireless home gateway to the wireless network devices.
 Do not place the wireless home gateway near metallic surfaces that may block

the wireless communications path. Wireless communication is “line-of-sight”
through non-metallic walls. However, the more structures (walls) the signal
must pass through, the weaker the received signal.

 Do not place wireless network devices near a microwave oven. When operating,

microwave ovens can interfere with wireless transmissions.

 Do not place your wireless network devices near 2.4 GHz wireless telephones

because these telephones may also cause interference with your wireless
network.

Now that you have selected a location for your wireless network devices, the next
step is to place and install your wireless network devices. Go to How Do I Install
Wireless Network Devices? (on page

42).

4011350 Rev C 41

How Do I Install Wireless Network Devices?

How Do I Install Wireless Network Devices?

Installing Wireless Network Devices

You must install wireless network devices for use with your wireless home gateway.
Professional installation may be available. Contact your local service provider for
further assistance.

The following diagram illustrates one of the various wireless network connection
options that are available to you.

42 4011350 Rev C

How Do I Install Wireless Network Devices?

To install wireless network devices

WARNING:

Hazardous electrical voltages can be present on any connected wiring.
Ethernet wiring and connections must be properly insulated to prevent
electrical shock. Disconnect power from the wireless home gateway before
attempting to connect to any device.

To avoid personal injury, follow these steps in the exact order shown.

CAUTION:

To prevent possible damage to the equipment, disconnect any other service
before connecting your wireless home gateway to other devices.

Read the warnings and caution on this page. Then, follow the subsequent
installation procedures to ensure proper wireless home gateway operation when
using wireless network devices.

Installing Wireless Network Devices

Follow these steps to install the wireless home gateway for accessing wireless
network devices.

1 Select locations for wireless network devices. For more information, see How Do

I Select and Place Wireless Network Devices? (on page

41).

2 Connect and install the wireless network device(s).
3 Connect the active RF coaxial cable to the CABLE connector on the back of the

wireless home gateway. Use an optional cable signal splitter to add a TV, a
DHCT or set-top converter, or a VCR.

4 After all connections are complete, insert the AC power cord into the POWER

connector on the back of the wireless home gateway, and then plug the power
cord into an AC power source. The wireless home gateway begins an automatic
search to locate and sign on to the network. In some unusual circumstances, this
process may take up to 5 minutes. The wireless home gateway is ready for use
when the ONLINE LED status indicator on the front panel stops blinking and
illuminates continuously.

Note: Some 2.4 GHz cordless telephones can interfere with wireless signals.
Unplug and disconnect any cordless phones until your wireless network is
operating properly.

5 Verify that all wireless network devices are working properly.

4011350 Rev C 43

How Do I Use My Wireless Home Gateway for Telephone Service?

How Do I Use My Wireless Home Gateway for Telephone
Service?

Contacting Your Local Service Provider

You need to set up a telephone account with your local service provider to use your
wireless home gateway for telephone service. When you contact your service
provider, verify the following conditions:

 Does the service to your home support two-way, DOCSIS-compatible wireless

home gateway access? If your service provider does not provide two-way
service, this modem will not be able to communicate with your service provider's
Internet access and telephone services.

 Can you transfer your existing telephone numbers from another telephony

service provider to your current telephony service provider? In some areas, you
may be able to transfer your existing telephone numbers, or your cable telephony
service provider will assign a new telephone number for each current or
additional active telephone line. Discuss these options with your telephony
service provider.

You will need to give your service provider the following information:

 The serial number of the modem
 The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the wireless home gateway.
The serial number consists of a series of alphanumeric characters preceded by S/N.
The MAC address consists of a series of alphanumeric characters preceded by CM
MAC. The following illustration shows a sample bar code label.

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

44 4011350 Rev C

Where Do I Place My Wireless Home Gateway for Telephone Service?

Where Do I Place My Wireless Home Gateway for Telephone Service?

If you are planning to use your modem for telephone service, you should work with
your cable telephony provider to choose the best location for your modem.

Where Is the Best Location for My Modem?

When choosing a location for your modem, consider the following
recommendations:

 Choose a location close to your computer if you will also use the wireless home

gateway for high-speed Internet service.

 Choose a location that is near an existing RF coaxial connection to eliminate the

need for an additional RF coaxial outlet.

 Choose a location for the wireless home gateway that is adjacent to your

telephone equipment if you are using only one or two pieces of telephone
equipment.

Note: If you are using the wireless home gateway to provide service to several
telephones, a professional installer can connect the wireless home gateway to
your existing home telephone wiring. To minimize changes to the home
telephone wiring, you may want to locate the wireless home gateway near an
existing telephone outlet. See How Do I Install the Modem for Telephone
Service? (on page

 Choose a location that is relatively protected from accidental disturbance or

harm, such as a closet, basement, or other protected area.

 Choose a location so that there is plenty of room to guide the cables away from

the modem without straining or crimping them.

 Airflow around the wireless home gateway should not be restricted.
 Read this user's guide thoroughly before installing the wireless home gateway.

47), for further instructions.

4011350 Rev C 45

What Are the Requirements for Telephone Service?

What Are the Requirements for Telephone Service?

This section provides hardware and software requirements for using your wireless
home gateway for telephone service.

Number of T elephone Devices

The RJ-11 telephone-style connectors on the wireless home gateway can each
provide telephone service to multiple telephones, fax machines, and analog
modems.

The maximum number of telephone devices connected to each RJ-11 port is limited
by the total Ringing Load of the telephone devices that are connected. Many
telephone devices are marked with a Ringer Equivalent Number (REN). Each
telephone port on the wireless home gateway can support up to a 5 REN load.

The sum of the REN load on all of the telephone devices attached to each port must
not exceed 5 REN.

T elephone Device Types

You can use telephone devices that are not labeled with a REN number, but the
maximum number of attached telephone devices cannot be accurately calculated.
With telephone devices that are not labeled, each device should be connected and
the ring signal should be tested before adding more devices. If too many telephone
devices are attached and the ring signal can no longer be heard, telephone devices
should be removed until the ring signal works properly.

Telephones, fax machines, and other telephone devices should use the center 2 pins
of the RJ-11 connectors to connect to the wireless home gateway telephone ports.
Some telephones use other pins on the RJ-11 connectors and require adapters in
order to work.

Dialing Requirements

All your telephones should be set to use DTMF dialing. Pulse dialing is typically not
enabled by your local provider.

T elephone Wiring Requirements

The wireless home gateway supports interior telephone wiring. The maximum
distance from the unit to the most distant telephone device must not exceed 1000 feet
(300 meters). Use 26-gauge twisted-pair, or larger, telephone wiring.

Important: Connection to an existing or a new permanently installed home
telephone wiring network must be done by a qualified installer.

46 4011350 Rev C

How Do I Install the Modem for Telephone Service?

How Do I Install the Modem for Telephone Service?

The wireless home gateway can be used to provide telephone service for one or two
telephone lines. This section describes how to connect a single telephone, fax
machine, analog telephone modem, or other telephone device to each telephone port
on the wireless home gateway.

Important: Connecting the wireless home gateway permanently to the installed
home telephone wiring is not covered by this document.

Installing the Modem to Provide T elephone Service

Heed the following warnings, and then follow the subsequent installation
procedures in this section to ensure proper wireless home gateway installation and
configuration for providing telephone service.

WARNING:

 To avoid personal injury, follow the installation instructions in the exact

order shown.

 Telephone connections to an installed home telephone wiring network

must be done by a qualified installer. The cable telephone service
provider may offer professional installation and connection to the home
telephone wiring network. A fee may be charged for this service.

 Hazardous electrical voltages can exist on the telephone ports on the cable

modem and can be present on any connected wiring. Telephone wiring
and connections must be properly insulated to prevent electrical shock.
Disconnect power from the cable modem before attempting to connect to
any device.

 To prevent possible damage to equipment, disconnect any other telephone

service before connecting your cable modem to the same wires.

Note: Professional installation may be available. Contact your service provider for

further assistance.

4011350 Rev C 47

How Do I Install the Modem for Telephone Service?

Installation Diagram

The following diagram illustrates one of the various connection options that are
available to you.

To install the wireless home gateway for telephone service

1 Connect a telephone, fax machine, or analog modem to each of the appropriate

RJ-11 ports on the wireless home gateway.

Notes:

 The wireless home gateway provides one line of telephone service on each of

the RJ-11 connectors.

 Service must be set up and enabled by the telephone service provider.
 The two center conductors (pins 3 and 4) on the RJ-11 connector provide

electrical connections to directly attached telephone devices or to a
permanently installed in-home telephone wiring network.

 The telephone port labeled Line 1 also supports multi-line telephone devices.

Line 1 is supported on pins 3 and 4, and Line 2 is supported on pins 2 and 5.

 The use of telephones that require electrical connections to other RJ-11 pins

requires an adapter.

2 After all telephone connections are complete, insert the AC power cord into the

power connector on the back of the wireless home gateway, and then plug the
cord into an AC power source.

48 4011350 Rev C

How Do I Install the Modem for Telephone Service?

3 Connect the active RF coaxial cable to the CABLE connector on the back of the

wireless home gateway. The wireless home gateway begins an automatic search
to locate and sign on to the network that provides the telephone service. This
process may take up to 5 minutes. The modem will be ready for use when the
ONLINE LED status indicator on the front panel stops blinking and illuminates
continuously

Note: Use an optional cable signal splitter to add a TV, a DHCT or set-top
converter, or a VCR.

4 Test your telephone service by lifting the receiver of each attached telephone to

verify that the dial tone can be heard and that you can make and receive
telephone calls. This process may take several minutes.

Notes:

 The TEL 1 and TEL 2 LED status indicators on the front panel of the wireless

home gateway illuminate when telephony service is enabled.

 The TEL 1 or the TEL 2 LED status indicators on the front panel of the

wireless home gateway blink when the attached device is “off the hook.”

4011350 Rev C 49

How Do I Maintain the Batteries?

How Do I Maintain the Batteries?

Your modem includes up to two rechargeable Lithium-Ion batteries to provide
stand-by operation in the event of an AC power failure. You can replace one or both
of the batteries without the use of any tools.

Note: Heed the battery safety instructions located in the IMPORTANT SAFETY
INSTRUCTIONS section.

WARNING:

There is danger of explosion if the battery is mishandled or incorrectly
replaced. Replace only with the same type of battery. Do not disassemble it or
attempt to recharge the battery outside the system. Do not crush, puncture,
dispose of in a fire, short external contacts, or expose to water or other liquids.
Dispose of the battery in accordance with local regulations and instructions
from your service provider.

Charging the Batteries

The batteries begin to charge automatically as soon as you attach the modem to the
AC electrical outlet. When you first plug in the modem, the POWER LED status
indicator illuminates. The BATTERY LED status indicator illuminates when the
battery is fully charged and operational.

Important: It may take as long as 24 hours for each battery to charge fully.

Using the Modem Without a Battery

If you want, you can use the modem without a battery. If you need to remove the
batteries, follow the procedures found in Removing and Replacing the Batteries
(on page

51).

Important: If you choose to operate your modem without a battery, you risk losing
your telephone service during a power outage.

Replacing the Batteries

Under normal circumstances, the battery should last for several years. Should the
BATTERY LED status indicator turn off and remain off, this could indicate that the
battery may need to be replaced. Contact your service provider to obtain
replacement batteries and for disposal instructions.

Note: Follow the steps found in Removing and Replacing the Batteries (on page
to remove and replace one or both of the batteries.

50 4011350 Rev C

51),

How Do I Maintain the Batteries?

Location of Batteries

The following illustration shows the location of the batteries on the wireless home
gateway.

Removing and Replacing the Batteries

Follow these steps to remove and replace one or both of the batteries. You can
remove and replace the batteries without disconnecting the AC power source.

1 Gently press the battery cover on the front of the modem to open the battery

cover and gain access to the battery compartment.

2 Slide the battery lock upward (toward the front panel LEDs) to disengage the

battery lock.

3 Grasp the plastic strip on the front of the battery and gently slide the battery

forward to remove it from the battery compartment.

4 Insert a new battery into the battery compartment.
5 Repeat steps 3 and 4 if you are replacing both batteries. Then, go to step 6.
6 Close the battery compartment door. The battery lock will automatically engage.

Important: It may take as long as 24 hours for each battery to charge fully.

Note: Dispose of the battery in accordance with local regulations and

instructions from your service provider.

4011350 Rev C 51

How Do I Mount the Modem on a Wall? (Optional)

How Do I Mount the Modem on a Wall? (Optional)

You can mount the wireless home gateway on a wall using two wall anchors, two
screws, and the mounting slots located on the unit. The modem can be mounted
vertically or horizontally.

Before Y ou Begin

Before you begin, choose an appropriate mounting place. The wall can be made of
cement, wood, or drywall. The mounting location should be free of obstructions on
all sides, and the cables should be able to easily reach the wireless home gateway
without strain. Leave sufficient clearance between the bottom of the wireless home
gateway and any flooring or shelving underneath to allow access to cabling. In
addition, leave enough slack in all cables so that the wireless home gateway can be
removed for any required maintenance without disconnecting the cables. Also,
verify that you have the following items:

 Two wall anchors for #8 x 1-inch screws
 Two #8 x 1-inch pan head sheet metal screws
 Drill with a 3/16-inch wood or masonry bit, as appropriate for the wall

composition

 A copy of the wall-mounting illustrations shown on the following pages

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How Do I Mount the Modem on a Wall? (Optional

Mount the modem as shown in one of the following illustrations.

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How Do I Mount the Modem on a Wall? (Optional)

Location and Dimensions of the Wall-Mounting Slots

The following illustration shows the location and dimensions of the wall-mounting
slots on the bottom of the modem. Use the information on this page as a guide for
mounting your modem to the wall.

Mounting the Wireless Home Gateway on a Wall

1 Using a drill with a 3/16-inch bit, drill two holes at the same height and 4 inches

apart.

Note: The preceding graphic illustrates the location of the mounting holes on the
back of the wireless home gateway.

2 Are you mounting the wireless home gateway into a drywall or concrete surface

where a wooden stud is available?

 If yes, go to step 3.
 If no, drive the anchor bolts into the wall, and install the mounting screws

into the anchor bolts; leave a gap of about 1/4-inch between the screw head
and the wall. Then, go to step 4.

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How Do I Mount the Modem on a Wall? (Optional

3 Install the mounting screws into the wall; leave a gap of about 1/4-inch between

the screw head and the wall. Then, go to step 4.

4 Verify that no cables or wires are connected to the wireless home gateway.
5 Lift the wireless home gateway into position. Slip the large end of both mounting

slots (located in the back of the wireless home gateway) over the mounting
screws, and then slide the wireless home gateway down until the narrow end of
the keyhole slot contacts the screw shaft.

Important: Verify that the mounting screws securely support the wireless home
gateway before you release the unit.

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How Do I Configure the Wireless Home Gateway?

How Do I Configure the Wireless Home Gateway?

To configure your wireless home gateway, you must first access the WebWizard
configuration pages. This section provides detailed instructions and procedures for
accessing the WebWizard pages and for configuring your wireless home gateway to
operate correctly. This section also presents examples and descriptions of each
WebWizard configuration page. Use the WebWizard pages to customize your
wireless home gateway to your needs rather than using the default settings. The
WebWizard pages in this section are organized in the order shown on the Setup
page.

Important: The WebWizard pages and the examples shown in this section are for
illustration purposes only. Your pages may differ from the pages shown in this
guide.

Note: If you are not familiar with the network configuration procedures detailed in
this section, contact your service provider before you attempt to change any of the
wireless home gateway default settings.

Accessing the Wireless Home Gateway

You must access the WebWizard in order to configure the wireless home gateway.
To gain access to the WebWizard, use the Web browser on the PC attached to the
gateway and complete the following steps.

1 Open the Web browser on your PC.
2 Type the following IP address and then select Go:

http://192.168.0.1.

3 The Web browser accesses the WebWizard and displays the default About Your

Modem page. This page displays information about your cable modem along
with a series of tabs for accessing other WebWizard configuration and operation
features.

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Setting Configuration Options

Use the Setup page to access the various configuration options for the wireless home
gateway. Detailed descriptions of each configuration option follow later in this
guide.

Open your Internet browser and enter the IP address 192.168.0.1 into the Address
field of your browser. A password window similar to the following window opens:

Leave the user name blank, enter your password, and then click OK. If the password
is correct, the Setup page opens.

First Time Users

To access the Setup page, leave the user name and password fields blank. Then click
OK to continue. Your browser will be automatically directed to the Password
Settings setup page. Enter the password you wish to use in the 2 password fields
and click Apply.

Important: We highly recommend that you set up a password to prevent
unauthorized access to the setup pages of your gateway.

Your new password becomes effective immediately. The password window
reappears. Enter your new password to gain access to the Setup page.

Note: The gateway ships from the factory without a factory-assigned default
password. You will be prompted to set up a password. Although it is not required to
setup a password, and should you elect not to set up a password, every time you
attempt to access the Setup page, you will be prompted to set up a password.

If you choose not to enter a password, leave the password setup fields blank and
click Apply to continue directly to the Setup webpage. See Configuring Your
Password Settings (on page 62) for assistance in setting up your password.

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How Do I Configure the Wireless Home Gateway?

Setup Page Example

The following illustration is an example of the Setup page.

Setup Page Section Headings

The Setup page is divided into the following section headings:

 Basic Settings
 Advanced Settings
 Firewall
 Parental Control
 Wireless

In the Setup page, click the selections listed within these sections to access the
WebWizard page for that selection. A description of the selections available in each
section follows next.

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Basic Settings

The following table provides a description of the pages available from within the
Basic Settings section of the Setup page.

Field Name Description

Password Settings Use this page to set or modify your password settings

Set Time Use this page to enable or disable time

synchronization by Network Time protocol

Network Configuration Use this page to enter or modify the basic settings for

your network

LAN IP Address
Management

Fixed CPE IP Assignment Use this page to reserve IP addresses in the DHCP

Restart Modem Use this page to restart your wireless home gateway

Save Configuration to
your PC

Use this page to configure how Internet protocol (IP)
addresses are assigned and managed in your network

pool that will be used as static IP addresses in your
local network.

Use this page to save your cable modem RG
configuration to your local PC and to restore the RG
configuration to your wireless home gateway, if
necessary

Advanced Settings

The following table provides a description of the pages available from within the
Advanced Settings section of the Setup page.

Field Name Description

Options Use this page to enable or disable advanced features

on your network

IP Address Filtering Use this page to configure IP address filters. These

filters prevent designated IP addresses from accessing
the Internet

MAC Address Filtering Use this page to configure MAC address filters. These

filters prevent designated MAC addresses from
accessing the Internet

Port Filtering Use this page to configure transmission control

protocol (TCP) and user datagram protocol (UDP) port
filters. These filters prevent a range of TCP/UDP ports
from accessing the Internet

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How Do I Configure the Wireless Home Gateway?

Field Name Description

Port Forwarding Use this page to configure port forwarding for local IP

addresses. Port forwarding allows you to run a server
on the local area network (LAN) by specifying the
mapping of TCP/UDP ports to local PCs or to the IP
address of other devices. This is a static setting that
holds the ports open at all times

Port Triggers Use this page to configure TCP/UDP port triggers.

Port triggering is similar to port forwarding, but is a
dynamic function. In other words, the ports are not
held open, and the ports close if no outgoing data is
detected on the selected ports for a period of 10
minutes

DMZ Host
(Demilitarized Zone)

Use this page to configure an IP address that is visible
to the wide area network (WAN). DMZ hosting is
commonly referred to as “exposed host,” and allows
you to specify the “default” recipient of WAN traffic
that Network Address Translation (NAT) is unable to
translate to a known local PC

A DMZ is used by a company that wants to host its
own Internet services without sacrificing unauthorized
access to its private network. DMZ allows one IP
address to be unprotected while others remain
protected. The DMZ is located between the Internet
and an internal network’s line of defense that is a
combination of firewalls and bastion hosts

Typically, the DMZ contains devices accessible to
Internet traffic, such as Web (HTTP) servers, FTP
servers, SMTP (email) servers, and domain name
system (DNS) servers

VPN Termination Use this page to create, configure, and control Virtual

Private Network (VPN) protocols and manage Internet
Protocol Security (IPsec) VPN tunnels.

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Firewall

The following table provides a description of the pages available from within the
Firewall section of the Setup page.

Field Name Description

Options Use this page to configure webpage filtering and

firewall protection

Event Logging Use this page to access the firewall event log and to

enter your email address in order to receive
email alerts related to firewall attacks by hackers

Parental Control

The following table provides a description of the pages available from within the
Parental Control section of the Setup page.

Field Name Description

User Setup Use this page to add or delete user profiles and to

apply access rules to those users

Basic Rules Use this page to setup access rules that block certain

Internet content and certain websites

Time of Day Rules Use this page to configure Web access filters to block

all Internet traffic to and from specific network
devices based on time of day settings that you select

Local Log Use this page to view events captured by Parental

Control event log feature

Wireless

The following table provides a description of the pages available from within the
Wireless section of the Setup page.

Field Name Description

Basic Use this page to configure your wireless access point

(WAP) parameters, including service set identifier
(SSID) and channel number

Security Use this page to configure your WAP authentication

and data encryption. Using encryption and
authentication prevents unauthorized access to your
wireless devices

Advanced Use this page to configure your WAP data rates and

wireless fidelity (WiFi) thresholds

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How Do I Configure the Wireless Home Gateway?

Field Name Description

Access Control Use this page to configure the WAP to restrict access

to only selected wireless client devices. Authorized
clients are selected by MAC address. Use this page to
select Open System or Share Key authentication and to
enable and disable broadcast of the WAP SSID

Bridging Use this page if you have multiple wireless access

points and you want to configure a Wireless
Distribution System (WDS) for your home network

Configuring Your Password Settings

Use the Basic Settings – Password Settings page to set up a password to restrict
unauthorized persons from accessing to your wireless home gateway settings. Click
Password Settings in the Basic Settings section of the Setup page to access the
Password Settings page.

Notes:

 Your gateway modem comes from the factory with no password enabled. We

highly recommend that you set up a user password to prevent unauthorized
users from modifying the settings of your network.

 If you do choose to set up a password, use a password that you can easily

remember. Do not forget your password.

Setup Basic Settings – Password Settings Page Example

The following illustration is an example of the Basic Settings – Password Settings
page.

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How Do I Configure the Wireless Home Gateway?

To set up your password

To set up your password, type your password in the Password field, and then
re-type your password in the Re-Enter Password field. Click Apply to save your
password.

Note: If you set a password, on subsequent access to the Setup page, a screen similar
to the following appears prompting you to enter your password. Leave the user
name blank and enter your password to gain access to the Setup page. Do not forget
your password.

Configuring Network Time Synchronization

Use the Basic Settings Enable/Disable time synchronization by Network Time
protocol page to enable or disable time synchronization by Network Time protocol.

Important: Your gateway will automatically synchronize with the local time of your
DOCSIS cable network. Changes to time synchronization should only be made if the
DOCSIS network clock does not match your local time.

Note: If you are not familiar with the time configuration procedures detailed in this
section, contact your service provider before you attempt to change any of the
wireless home gateway default time synchronization configuration settings.

Click Set Time in the Basic Settings section of the Setup page to access the Basic
Settings Enable/Disable time synchronization by Network Time protocol page.

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How Do I Configure the Wireless Home Gateway?

Setup Basic Settings – Enable/Disable Time Synchronization by Network Time Protocol Page Example

The following illustration is an example of the Basic Settings Enable/Disable time
synchronization by Network Time protocol page.

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Setup Basic Settings – Enable/Disable Time Synchronization by Network Time Protocol Page Description

The following table provides a description of the fields within the Basic Settings
Enable/Disable time synchronization by Network Time protocol page.

Field Name Description

Current System Time Displays the current system time and date

Network Time Protocol Allows you to enable or disable network time

protocol

Note: The wireless home gateway will
automatically use the time server in your
broadband network. Should there be no current
time displayed or if the network time is incorrect,
enable Network Time Protocol to use a public
Internet time server to set the clock in the gateway.

Latest Update Success Displays the time and date of the last successful

time update

Time Zone Displays the current time zone. The drop-down

list allows you to select your local time zone

Daylight Saving Time Allows you to adjust the time during periods

when Daylight Saving Time is in effect. Check the

Enable box to enable or disable this setting

Note: If the offset for Daylight Savings Time is

other than 60 minutes, enter the offset in the
minutes field.

Time Server Add and delete time server URLs or IP addresses

to and from the list, as required. When using
Network Time Protocol, multiple time servers can
be specified for the gateway to query for time of
day. The gateway will sequentially step through
the listed time servers until it acquires the current
time. There are three well known public time
servers entered as default servers.

Function Keys

Key Description

Apply Saves all additions, edits, and changes

Add Server Allows you to add a network time server

Remove Server Allows you to remove a network time server

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How Do I Configure the Wireless Home Gateway?

Configuring the Default Network Settings

You can use the default network settings, or, if your system requires different
settings to operate correctly, you can change the default network settings using the
Setup Basic Settings – Network Configuration page.

Note: If you are not familiar with the network configuration procedures detailed in
this section, contact your service provider before you attempt to change any of the
wireless home gateway default network configuration settings.

Click Network Configuration in the Basic Settings section of the Setup page to
access the Setup Basic Settings – Network Configuration page.

Setup Basic Settings – Network Configuration Page Example

The following illustration is an example of the Setup Basic Settings – Network
Configuration page.

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Setup Basic Settings – Network Configuration Page Description

The following table provides a description of the fields within the Setup Basic
Settings – Network Configuration page.

Field Name Description

LAN IP
Address

IP Network Displays the address of the private LAN IP network

Allows you to configure your private LAN network. The
factory default setting is recommended. Do not change this
field unless you are familiar with configuring Classless Inter­Domain Routing (CIDR)

Decimal
NetMask

Broadcast Displays the broadcast IP address

MAC
Address

WAN IP
Address

Subnet Mask Displays the subnet mask for your WAN port. This address is

Gateway IP Displays a Gateway IP address for your WAN port. This

Duration Displays the date and time the WAN port IP address lease

Displays the subnet mask of the private LAN IP network

Displays the MAC address for the WAN port. The factory
assigned MAC address for the WAN port is also referred to as
the WAN MGT MAC

Displays the public IP address assigned to your gateway by
your ISP. The WAN port will be assigned a public IP address
automatically by your ISP except when a static IP address is set
up as described below. The WAN IP address will be shared by
all the PCs in your private local area network to access the
Internet

automatically assigned to your WAN port by your ISP except
when a static IP address is set up as described later in this table

address is automatically assigned to your WAN port by your
ISP except when a static IP address is set up as described later
in this table

expires

Expires Displays the date and time your WAN IP address expires

IPv4 DNS
Servers

Host Name Displays the host name that is usually downloaded to your

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Displays the IP addresses of the DNS servers

gateway by your ISP. However, some ISPs require this
information to be entered manually. If manual entry is
required, your ISP will provide the information for you to
enter into this field.

How Do I Configure the Wireless Home Gateway?

Field Name Description

Domain
Name

Displays the domain name that is usually downloaded to your
gateway by your ISP. However, some ISPs require this
information to be entered manually. If manual entry is
required, your ISP will provide the information for you to
enter into this field.

Static IP
Address

Manual entry is required. Your ISP will provide the
information for you to enter into this field.

Note: When setting a static IP address, you must enter the IP
address, subnet mask, and default gateway before the static IP
address will become operational.

Static IP Mask Manual entry is required. Your ISP will provide the

information for you to enter into this field.

Default
Gateway

Primary DNS
(static IP

Manual entry is required, your ISP will provide the
information for you to enter into this field.

Manual entry is required. Your ISP will provide the
information for you to enter into this field.

only)

Secondary
DNS

Manual entry is required. Your ISP will provide the

information for you to enter into this field.
(static IP
only)

MTU Size Sets the size of the maximum transmission unit (MTU) for the

network interface. The default value is 0 (zero).

Important: Do not change this value unless you are an

experienced user.

Function Keys

The following function keys appear on the Setup Basic Settings - Network
Configuration page.

Key Description

Renew WAN
IP Address
Lease

Apply Saves the values you enter into the fields without closing the

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Forces a release and renewal of your WAN IP address

screen

How Do I Configure the Wireless Home Gateway?

Configuring and Managing IP Addresses

Use the Setup Basic Settings - IP Management page to configure how your system
manages and assigns IP addresses in your network.

Note: If you are not familiar with the IP management procedures detailed in this
section, contact your service provider before you attempt to change any of the
wireless home gateway default IP management settings.

Click LAN IP Address Management in the Basic Settings section of the Setup page
to access the Setup Basic Settings - IP Management page.

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How Do I Configure the Wireless Home Gateway?

Setup Basic Settings - IP Management Page Example

The following illustration is an example of the Setup Basic Settings - IP Management
page.

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Setup Basic Settings - IP Management Page Description

The following tables provide a description of the fields within the Setup Basic
Settings - IP Management page.

Field Name Description

DHCP Server Allows you to enable or disable the DHCP server in the

wireless home gateway

Starting Local Address Displays the starting address used by the built-in DHCP

server to distribute Private LAN IP addresses. In the
example shown, addresses between 2 and 9 can be used
for devices on your Private LAN that require fixed IP
addresses such as printers or a device assigned as a DMZ
host

Note: The LAN IP address ending in 1 is reserved for the
internal gateway server. The LAN IP address ending in
255 is also reserved and should not be used for CPE
devices

Number of CPEs Enter the maximum number of devices allowed to

connect to the Private LAN

Note: The Factory Default is 245. The maximum number
of devices is 253. This is the combined total of addresses
reserved for static IP addresses, for example, the sum of
the IP addresses between 2 and the value entered in the
Starting Local Address field and the value entered in the
Number of CPEs field.

Note: The sum of the value entered in the Starting Local
Address field and the value entered in the Number of
CPEs field must always be 255 or less.

Lease Time Displays the duration (in seconds) of the IP address lease

time issued to devices attached to your private LAN

WINS Addresses Allows you to manually enter Windows Internet Name

Server (WINS) server addresses

Function Keys

The following function keys appear on the Basic Settings - IP Management page.

Key Description

Apply Saves the values you enter into the fields without closing

the screen

Force Available Forces the release of an IP address for you tore-use

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How Do I Configure the Wireless Home Gateway?

Reserving IP Addresses

Use the Setup Basic Settings - Fixed CPE IP Assignment page to reserve IP
addresses. This feature allows you to assign a fixed IP address to any device in your
network by setting static IP addresses in your PC or other network device.

These addresses will be removed from the pool of the IP addresses to be used by
your gateway's DHCP server when issuing IP addresses to devices that are
connected to your local network.

Reserving IP addresses is useful in making sure that there are no IP address conflicts
on the network, for example, two devices using the same IP address. Another
example: when using DMZ Host, the IP address for the DMZ Host should always
have the same IP address.

Note: If you are not familiar with the Fixed CPE IP Assignment procedures detailed
in this section, contact your service provider before you attempt to change any of the
wireless home gateway default Fixed CPE IP Assignment settings.

Click Fixed CPE IP Assignment in the Basic Settings section of the Setup page to
access the Setup Basic Settings - Fixed CPE IP Assignment page.

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Setup Basic Settings - Fixed CPE IP Assignment Page Example

The following illustration is an example of the Setup Basic Settings - Fixed CPE IP
Assignment page.

Setup Basic Settings - Fixed CPE IP Assignment Page Description

The following tables provide a description of the fields within the Setup Basic
Settings - Fixed CPE IP Assignment page.

Field Name Description

MAC Address The MAC address of the PC or device (for example, a printer) for

which you want to reserve a specific IP address on the network

Assign to IP The IP address you assign to the PC or device for which you want

to reserve a specific IP address on the network. Only MAC
addresses within the range of the gateway's DHCP address pool
can be reserved with this feature.

Note: The factory configuration of your gateway sets aside IP
addresses 192.168.0.2 through 192.168.0.9 for static IP addresses.

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How Do I Configure the Wireless Home Gateway?

Function Keys

Key Description

Add Static IP Adds the Static IP address to the list of assigned IP addresses

Remove Static IP Removes the Static IP address from the list of assigned IP

addresses

Restarting the Gateway Modem

Use the Setup Basic Settings - Restart Cable Modem page to restart your cable
modem.

Click Restart Modem in the Basic Settings section of the Setup page to access the
Basic Settings - Restart Cable Modem page.

Click Reboot Cable Modem to restart the gateway modem.

Note: Restarting your gateway modem does not reset any of the settings.

Setup Basic Settings - Restart Cable Modem Page Example

The following illustration is an example of the Restart Cable Modem page.

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Saving Y our Configuration

Use the Setup Basic Settings - Save RG Configuration to Local PC page to save your
current cable modem RG configuration to the hard drive on your PC or to a floppy
disk. You will then be able to restore the RG configuration, if necessary.

Note: If you are not familiar with the procedures detailed in this section, contact
your service provider before you attempt to change any of the wireless home
gateway default settings.

Click Save Configuration to your PC in the Basic Settings section of the Setup page
to access the Setup Basic Settings - Save RG Configuration to Local PC page.

Setup Basic Settings - Save RG Configuration to Local PC Page Example

The following illustration is an example of the Setup Basic Settings - Save RG
Configuration to Local PC page.

To Save your current setting to your computer, click the floppy disk icon in the
lower portion of the screen. You will be prompted to provide a file name and
location for the backup configuration file.

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To Restore your setting, click Browse and select the backup configuration file name
that you saved on your PC. The path and filename of the backup configuration
appears in the File Name field. Then, click Download to restore your configuration
file. A Download Success message appears when the restore is complete.

Enabling and Disabling Advanced Features

Use the Setup Advanced Settings - Options page to enable or disable advanced
features on your network. When the wireless interface is disabled, the transmitter is
turned off.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced options settings.

Click Options in the Advanced Settings section of the Setup page to access the Setup
Advanced Settings - Options page.

Setup Advanced Settings - Options Page Example

The following illustration is an example of the Setup Advanced Settings - Options
page.

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Setup Advanced Settings - Options Page Description

The following table provides a description of the fields within the Setup Advanced
Settings - Options page.

Note: If you make changes in the Setup Advanced Settings - Options page, click
Apply to apply and save your new IP address filter settings.

Field Name Description

WAN Blocking Checking this box prevents the wireless home gateway from

being visible to the WAN. For example, pings to the WAN IP
address are not returned

Ipsec PassThrough Checking this box allows applications that use IPSec (IP

Security) to pass through the firewall

PPTP PassThrough Checking this box allows applications that use Point to Point

Tunneling Protocol (PPTP) to pass through the firewall

Remote Config
Management

Checking this box enables Remote Configuration
Management that allows the user or network operator to
view and/or modify the gateway set-up parameters from a
location on the WAN, as opposed to the LAN side of the
gateway. Access to the set-up parameters is obtained by
using the password to access the WebWizard.

Enable this feature by checking the Remote Config
Management box on the Setup Advanced Settings - Options
page. To access your gateway from a remote location, you
must also know the WAN IP address of the gateway. To find
the WAN IP address, go to the Network Configuration page
under Basic Settings. You will find the gateway's WAN IP
address list on this page.

Enter the WAN IP address of your gateway into the address
field of any Web browser using the following format:
http://xxx.xxx.xxx.xxx:8080 where xxx.xxx.xxx.xxx
represents the WAN IP address of your gateway.

Be sure to follow the syntax exactly, and then click Go or
press Enter. Your gateway Web pages will appear on the
remote computer. You will still need to enter your password
to access the Setup pages of your gateway

Note: If you choose to enable (check) this feature, be sure to
set up a user password to prevent unauthorized access to
your gateway settings.

Multicast Enable Checking this box allows multicasts to pass from the WAN

side through to the private network

UPnP Enable Checking this box enables Universal Plug and Play features

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Configuring IP Address Filters

Use the Setup Advanced Settings - IP Filtering page to configure IP address filters.
These filters block a range of IP addresses from accessing the Internet.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced IP filtering settings.

Click IP Address Filtering in the Advanced Settings section of the Setup page to
access the Setup Advanced Settings - IP Filtering page.

Setup Advanced Settings - IP Filtering Page Example

The following illustration is an example of the Setup Advanced Settings - IP Filtering
page.

Setup Advanced Settings - IP Filtering Page Description

Use this page to specify and enable a range of IP addresses that cannot have access
to the Internet. Click Apply to apply and save your new IP address filter settings.

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Configuring MAC Address Filters

Use the Setup Advanced Settings - MAC Filtering page to configure MAC address
filters. These filters allow you to deny or block access to the Internet by the
individual MAC addresses listed in the table. You can also prevent individual PCs
from sending outgoing TCP/UDP traffic to the WAN using their MAC address.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced MAC filtering settings.

Click MAC Address Filtering in the Advanced Settings section of the Setup page to
access the Setup Advanced Settings - MAC Filtering page.

Setup Advanced Settings - MAC Filtering Page Example

The following illustration is an example of the Setup Advanced Settings - MAC
Filtering page.

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Setup Advanced Settings - MAC Filtering Page Description

Use this page to enter the MAC address or MAC addresses of devices whose Internet
access you want to control. Click Add MAC Address to apply and save your new
MAC address filter settings.

Setting Up MAC Address Filters

The Block/Pass drop down menu allows you to block or pass Internet access to the
MAC addresses of the devices you list in the MAC Address Filters table. The
following table describes the function of the Block/Pass drop down menu.

Field Name Description

Block Listed (Default) Select Block to deny Internet access to the MAC addresses

Pass Select Pass to allow Internet access only to the MAC

of the devices you list in the table. All other MAC
addresses will be allowed Internet access.

addresses of the devices you list in the table. Any MAC
addresses not listed in the table will be denied Internet
access.

Function Keys

Key Description

Add MAC Address Adds the MAC address you enter in the Add MAC

Address field

Remove MAC Address Click to remove a selected MAC address from the list

Clear All Click to remove all MAC addresses from the list

Configuring and Enabling TCP and UDP Port Filters

Use the Setup Advanced Settings - Port Filtering page to configure and enable TCP
and UDP port filters. These filters prevent a range of TCP/UDP ports from accessing
the Internet. You can also prevent PCs from sending outgoing TCP/UDP traffic to
the WAN on specific IP port numbers. This filter is not IP address- or MAC address­specific. The system blocks the specified port ranges for all PCs.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced port filtering settings.

Click Port Filtering in the Advanced Settings section of the Setup page to access the
Setup Advanced Settings - Port Filtering page.

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Setup Advanced Settings - Port Filtering Page Example

The following illustration is an example of the Setup Advanced Settings - Port
Filtering page.

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Setup Advanced Settings - Port Filtering Page Description

Use this page to enter and enable the desired port filtering ranges and protocols in
the appropriate fields and then click Apply to apply and save your new port
filtering settings.

Configuring Port Forwarding for Local IP Addresses

Use the Setup Advanced Settings - Port Forwarding page to configure port
forwarding for local IP addresses. Port forwarding allows you to run a server on the
LAN by specifying the mapping of TCP/UDP ports to a local PC. You must also set
up a fixed private LAN IP address for the destination device.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced port forwarding settings.

Click Port Forwarding in the Advanced Settings section of the Setup page to access
the Setup Advanced Settings - Port Forwarding page.

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Setup Advanced Settings - Port Forwarding Page Example

The following illustration is an example of the Setup Advanced Settings - Port
Forwarding page.

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Setup Advanced Settings - Port Forwarding Page Description

The following example illustrates how to use the port forwarding feature to
configure the Microsoft X-Box Online Live for Internet gaming.

Note: For most widely used applications (including Microsoft X-Box Online Live),
the built-in firewall automatically maps and opens ports required for that
application while the application is in use.

Set the device to be used for port forward to a fixed IP address, for

1.

example, 192.168.0.5.

In the first entry of the Port Forwarding area of the page, enter the

2.
same IP address (192.168.0.5) in the Local IP Address field.

In the same row, enter the appropriate port numbers in the Start

3.
Port and End Port fields.

In the same row, select the appropriate protocol from the drop-

4.
down list in the Protocol field, and then select the box in the
Enable field.

To add additional ports, repeat steps 1 through 4, and then go to

5.
step 6.

6. Click Apply to apply and save your new port forwarding settings.

Configuring TCP/UDP Port T riggers

Use the Setup Advanced Settings - Port Triggers page to configure TCP/UDP port
triggers. Port triggering is similar to port forwarding but is dynamic. In other words,
the system does not hold the ports open indefinitely. For example, when the wireless
home gateway detects outgoing data on a specific IP port number set in the “Trigger
Range,” the resulting ports set in the “Target Range” will open for incoming data. If
the system detects no outgoing traffic on the “Trigger Range” ports for a period of 10
minutes, the “Target Range” ports close. This is a safer method for opening specific
ports for special applications, such as, video conferencing programs, interactive
gaming, and file transfer in chat programs. This is safe because the ports are
dynamically triggered and not held open continuously or left open erroneously by
the router administrator. Therefore, these ports are not exposed and vulnerable for
potential hackers to discover.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced port triggers settings.

Click Port Triggers in the Advanced Settings section of the Setup page to access the
Setup Advanced Settings - Port Triggers page.

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Setup Advanced Settings - Port T riggers Page Example

The following illustration is an example of the Setup Advanced Settings - Port
Triggers page.

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Setup Advanced Settings - Port T riggers Page Description

Use this page to enter and enable the port forwarding trigger and target range start
and end ports along with protocol information in the appropriate fields. The
following example illustrates how to use the port triggering feature to configure the
Microsoft X-Box Online Live for Internet gaming.

Note: For most widely used applications (including Microsoft X-Box Online Live),
the built-in firewall automatically maps and opens ports required for that
application while the application is in use.

1. In the first row, enter 88 in both Start Port and End Port fields.

In the same row, select UDP from the drop-down list in the

2.
Protocol field, and then select the box in the Enable field.

3. In the second row, enter 3074 in both Start Port and End Port fields.

In the same row as the second entry, select Both, and then select the

4.
box in the Enable field.

5. Click Apply to apply and save your new port forwarding settings.

Configuring the DMZ Host

Use the Setup Advanced Settings - DMZ Host page to configure an IP address that is
visible to the WAN. DMZ hosting is commonly referred to as “exposed host,” and
allows you to specify the “default” recipient of WAN traffic that Network Address
Translation (NAT) is unable to translate to a known local PC. DMZ allows one IP
address to be unprotected while others remain protected.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default advanced DMZ host settings.

Click DMZ Host in the Advanced Settings section of the Setup page to access the
Setup Advanced Settings - DMZ Host page.

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Setup Advanced Settings - DMZ Host Page Example

The following illustration is an example of the Setup Advanced Settings - DMZ Host
page.

Setup Advanced Settings - DMZ Host Page Description

Use this page to place a Private LAN IP device, for example, an FTP, Mail, or Web
server directly on the Internet (bypassing the firewall). You set the server with a
fixed IP address as a DMZ Host by entering its IP address in the DMZ Address field.
Make sure the IP address used is not in the range of addresses delivered by the built­in DHCP server. After setting up a DMZ Host, all ports on this device are open to
the Internet. You may configure only one PC to be the DMZ host. DMZ is generally
used for PCs running “problem” applications that use random port numbers and do
not function correctly with the specific port triggers or port forwarding setups
described earlier in this guide. After entering a DMZ Address, click Apply to apply
and save your new DMZ Host setting.

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Configuring VPN T ermination

Use the Setup Advanced Settings - VPN Termination page to configure VPN
protocols and manage VPN tunnels. A VPN is a connection between two endpoints
in different networks that allows private data to be sent securely and transparently
over public networks or other private networks. With a VPN, you can send data
securely between these two locations or networks. This is accomplished by creating a
"VPN tunnel." A VPN tunnel connects the two PCs or networks and allows data to
be transmitted over the Internet as if it were still within those networks. The VPN
tunnel uses IPsec (Internet Protocol security) to encrypt the data sent between the
two networks and encapsulate the data within a normal Ethernet/IP frame so as to
transport the private network securely and seamlessly through other public or
private networks.

A VPN provides a cost-effective and more secure alternative to using a private,
dedicated, leased line for a private network. Using industry standard encryption and
authentication techniques, an Internet Protocol Security (IPsec) VPN creates a secure
connection that operates as if you were directly connected to your local network.

For example, a VPN allows users to sit at home and connect to his/her employer's
corporate network and receive an IP address in their private network just as though
they were sitting in their office connected to their corporate LAN.

Another advantage of a VPN network is that it all proprietary Microsoft Windows­based networking protocols can pass through the router using the VPN tunnel to
access corporate shared network drives.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway defaults advanced VPN Termination settings.

Click VPN Termination in the Advanced Settings section of the Setup page to access
the Setup Advanced Settings - VPN Termination - Status page. The VPN
Termination - Status page allows you to create, configure, and control IPsec VPN
tunnels.

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Setup Advanced Settings - VPN Termination - Blank Status Page Example

The following illustration is an example of a blank Setup Advanced Settings - VPN
Termination - Status page. No VPN tunnels are configured.

Setup Advanced Settings - VPN Termination - Status Page with VPN T unnel Configured

The following illustration is an example of the Setup Advanced Settings - VPN
Termination - Status page with a VPN tunnel configured.

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Setup Advanced Settings - VPN Termination - Status Page Description

This section describes the section headings and field descriptions of the Setup
Advanced Settings - VPN Termination - Status page. This page allows you to create,
configure, and control IPsec VPN tunnels.

Note: You can set up and mange up to 50 different VPN tunnels.

Field Name Description

IPsec Endpoint Enables/disables the IP sec endpoint mode

Name Displays the user-defined tunnel name entered from the VPN Setup

page

Status Displays the current connection state (Connected/NOT Connected)

Control Displays one of the following three keys based on the current tunnel

enable and connection state:

 Enable
 Connect
 Endpoint disabled

Configure Displays Edit or Delete keys used for settings management

Add New Tunnel Allows you to create a new tunnel configuration. When you click Add

New Tunnel, the VPN Setup page opens

Event Log Allows you to access the Event Log page. The Event Log page shows a

history of VPN connections and activity in chronological order and also
displays the IP address of both endpoints on the tunnel (local and
remote)

Note: On the Event Log page, pressing the Refresh key updates the
Event Log table to show any changes since the page was loaded.
Pressing the Clear key clears the log table of its current contents and
only the most recent data appears

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Creating and Configuring IPsec VPN T unnels

To create and configure IPsec VPN tunnels, click Add New Tunnel on the VPN
Termination - Status page. The VPN Setup page opens. The following illustration is
an example of the VPN Setup page.

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Setup Advanced Settings - VPN Setup Page Description

This section describes the section headings and field descriptions of the Setup
Advanced Settings - VPN Setup page. This page allows you create, configure, and
control IPsec VPN tunnels.

Tunnel Section

Field Name Description

Tunnel Displays existing tunnels and allows each tunnel to be individually

configured

Name Displays the name of a group of settings for a single tunnel. If no

name is entered, the tunnels are named sequentially 1, 2, 3, and so
on.

Enable/Disable Enables/disables a VPN tunnel after the tunnel is named and

configured. Click Apply to activate the selected setting (Enabled or
Disabled)

Function Keys

The following table describes the function keys associated with the Tunnel section of
the VPN Setup page.

Key Description

Delete Tunnel Allows you to delete a tunnel.

Add New Tunnel Allows you to create a heading for the tunnel settings that you can

select using the Tunnel drop-down menu

Apply Activates the selected setting (Enabled or Disabled)

Local Endpoint Settings

The following table describes the fields in the Local endpoint settings section of the
VPN Setup page.

Field Name Description

Address group type Allows you to select the address group type for the local VPN

access group. The following types are available:

 IP subnet
 Single IP address
 IP address range

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Field Name Description

Subnet Allows you to enter Subnet information based on the selected

Address group type.

 For IP subnet, enter the subnet
 For Single IP address, enter only the specific IP address
 For IP address range, enter the starting and ending IP

addresses

Mask Allows you to enter Mask information based on the selected

Address group type.

 For IP subnet, enter the subnet mask
 For Single IP address, enter only the specific IP address in the

Subnet field. Leave this field blank.

 For IP address range, enter the starting IP and ending IP

addresses

Identity type Allows you to select the local Identity type from one of the

following options:

 WAN IP address of the router(default)
 User-specified IP address
 Fully qualified domain name (FQDN)
 Email address

This is the identity that the far endpoint will use for identification
of the VPN termination point. The remote VPN endpoint on the
other end of the tunnel should match these settings for its remote
endpoint settings

Identity Allows you to enter the identity string after you have selected the

identity type using one of the following formats:

 For IP address mode use the format xxx.xxx.xxx.xxx
 For FQDN use the format "yourdomain.com"
 For email address use the format

"[e-mail]"

The remote VPN endpoint on the other end of the tunnel should
match these settings for its remote endpoint settings

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Remote Endpoint settings

These settings control how the local endpoint (router) connects to the far VPN
termination point (the other end of the VPN tunnel).

Field Name Description

Address group type Allows you to select the address group type for the remote VPN access

group. The following types are available:

 IP subnet
 Single IP address
 IP address range

The remote VPN endpoint on the other end of the tunnel should match
these settings for its remote endpoint settings

Subnet Allows you to enter Subnet information based on the selected Address

group type.

 For IP subnet, enter the subnet
 For Single IP address, enter only the specific IP address
 For IP address range, enter the starting and ending IP addresses

Mask Allows you to enter Mask information based on the selected Address

group type.

 For IP subnet, enter the subnet mask
 For Single IP address, enter only the specific IP address in the

Subnet field. Leave this field blank.

 For IP address range, enter the starting IP and ending IP addresses

Identity type Allows you to select the remote Identity type from one of the following

options:

 WAN IP address of the router(default)
 User-specified IP address
 Fully qualified domain name (FQDN)
 Email address

This is the identity that the far endpoint will use for identification of the
VPN termination point. The remote VPN endpoint on the other end of
the tunnel should match these settings for its remote endpoint settings

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Field Name Description

Identity Allows you to enter the identity string after you have selected the

identity type using one of the following formats:

 For IP address mode use the format xxx.xxx.xxx.xxx
 For FQDN use the format "yourdomain.com"
 For email address u se the format "[e-mail]"

The remote VPN endpoint on the other end of the tunnel should match
these settings for its remote endpoint settings

Network address
type

Allows you to enter the address type for the endpoint WAN. Choose
one of the following options:

 IP address
 FQDN

Remote address Allows you to enter either the IP address or the FQDN of the remote

endpoint depending on what Network Address type you selected

IPsec Settings

With VPN tunnels there are two phases of Security Association (SA).

 Phase 1 creates an Internet Key Exchange (IKE) SA
 When Phase 1 is complete, Phase 2 creates one or more IPsec SAs that are then

used to key IPsec sessions

Field Description

Pre-shared key Allows you to enter the Pre-shared key of the firewall identifier if one

side of the VPN tunnel is using a unique firewall

Phase 1 DH group Allows you to select one of following three Diffie-Hellman (DH)

encryption/decryption groups:

 768 bits
 1024 bits
 1536 bits

Diffie-Hellman is a cryptographic technique that uses public and
private keys for encryption and decryption. The higher number of bits
selected, the more secure the connection

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Field Description

Phase 1 encryption Allows you to select the form of encryption to secure the VPN

connection between endpoints. Select from the following five
encryption types:

 DES
 3DES
 AES-128
 AES-192
 AES-256

You may choose any encryption type as long as the other end of the
VPN tunnel uses the same method

Phase 1 authentication Allows you to select an authentication type for another level of

security. Select one of the following authentication types:

 MD5
 SHA

You may choose either authentication type as long as the other end of
the VPN tunnel uses the same method

Note: SHA is recommended because it is more secure.

Phase 1 SA lifetime Allows you to enter the number of seconds for an individual rotating

key to last until a re-key negotiation between each endpoint occurs.
Smaller lifetimes are generally more secure since it would give a
hacker a smaller amount of time to try to crack the key. However, key
negotiation does take up bandwidth, so network throughput is
sacrificed with small lifetimes. The default setting is 28,800 seconds.

Phase 2 encryption Allows you to select the form of encryption to secure the VPN

connection between endpoints. Select from the following five
encryption types:

 DES
 3DES
 AES-128
 AES-192
 AES-256

You may select any form of encryption as long as long as the other end
of the VPN tunnel uses the same method

Note: 3DES encryption is commonly used, but AES is recommended
because it is very difficult to crack

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Field Description

Phase 2 authentication Allows you to select an authentication type for another level of

security. Select one of the following three authentication types:

 MD5
 SHA
 Null (none)

You may choose any authentication type as long as the other end of the
VPN tunnel uses the same method

Note: SHA is recommended because it is more secure.

Phase 2 SA lifetime Allows you to enter the number of seconds for an individual rotating

key to last until a re-key negotiation between each endpoint occurs.
Smaller lifetimes are generally more secure since it would give a
hacker a smaller amount of time to try to crack the key. However, key
negotiation does take up bandwidth, so network throughput is
sacrificed with small lifetimes. The default setting for Phase 2 is 3,600
seconds.

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Configuring Firewall Protection

Use the Setup Firewall - Options page to configure webpage filtering and firewall
protection. This page allows you to enable various firewall protection filters.

Note: If you are not familiar with the advanced settings detailed in this section,
contact your service provider before you attempt to change any of the wireless home
gateway default firewall options settings.

Click Options in the Firewall section of the Setup page to access the Setup Firewall ­Options page.

Setup Firewall - Options Page Example

The following illustration is an example of the Setup Firewall - Options page.

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Setup Firewall - Options Page Description

This section describes the section headings and fields descriptions of the Setup
Firewall - Options page.

Note: If you make changes in any of the fields in the Setup Firewall - Options page,
click Apply to apply and save your Firewall settings.

The following table provides a description of each field name within the Setup
Firewall - Options page.

Field Name Description

Filter Proxy Enables/disables proxy

Filter Cookies Enables/disables cookie blocking. This feature filters the

unsolicited delivery of cookies to devices from the Internet
to devices in your private local network. Cookies are
computer files that contain personal information or Web
surfing behavior data.

Filter Java Applets Enables/disables java applets. This feature helps to protect

the devices in your private network from irritating or
malicious Java applets that are sent, unsolicited, to devices
in your private network from the Internet. These applets
run automatically when they are received by a PC.

Filter ActiveX Enables/disables ActiveX controls. This feature helps to

protect the devices in your private network from irritating
or malicious ActiveX controls that are sent, unsolicited, to
devices in your private network from the Internet. These
ActiveX controls run automatically when they are received
by a PC.

Filter Popup
Windows

Block Fragmented IP
Packets

Port Scan Detection Enables/disables the gateway from responding to Internet

IP Flood Detection Blocks malicious devices that are attempting to flood

Enables/disables popup windows. Some commonly used
applications employ popup windows as part of the
application. If you disable popup windows, it may interfere
with some of these applications.

Enables/disables filtering of fragmented IP packets. This
feature helps protect your private local network from
Internet based denial of service attacks.

based port scans. This feature is designed to protect your
private local network from Internet based hackers who
attempt to gain unsolicited access your network by
detecting open IP ports on your gateway.

devices or networks with illegal broadcast packets. Also
referred to as “broadcast storm.”

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Field Name Description

Firewall Protection Enables/disables the firewall. When the firewall is enabled,

the firewall will allow most commonly used applications to
automatically open IP ports and pass data without any
special setup or manual port configuration.

Configuring Firewall Event Logging and Email Alerts

Use the Setup Firewall - Event Logging page to access the firewall event log and
allows you to enter your email address in order for you to receive email alerts
related to firewall attacks by hackers.

Note: If you are not familiar with the settings detailed in this section, contact your
service provider before you attempt to change any of the wireless home gateway
default firewall event logging settings.

Click Event Logging in the Firewall section of the Setup page to access the Setup
Firewall - Event Logging page.

Setup Firewall - Event Logging Page Example

The following illustration is an example of the Setup Firewall - Event Logging page.

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