Cisco EHWIC-3G-EVDO User Manual

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Connecting Cisco EHWIC-3G-EVDO-x to the Network

Revised: January 2011, OL-24264-01

This guide describes how to connect the EVDO versions of the 3G wireless Enhanced High-Speed WAN Interface Cards (EHWICs) to your network.

• 3G Wireless WAN EHWIC Overview, page 1

• EHWIC-3G-EVDO, page 2

• Default Antenna and Antenna Extension, page 5

• Prerequisites, page 6(

• Restrictions, page 6

• Connecting an Antenna to EHWIC-3G-EVDO, page 6

• Related Documents, page 13

• Obtaining Documentation, Obtaining Support, and Security Guidelines, page 13

3G Wireless WAN EHWIC Overview

The EHWIC-3G-EVDO-x card is a multiband, multiservice WAN card. Its primary application is WAN connectivity as a backup datalink for critical data applications and as a primary WAN connection.

The EHWIC-3G-EVDO-x card supports the ISR G2 platforms (the Cisco 1900 series, the Cisco 2900 series and the Cisco 3900 series).

The EHWIC-3G-EVDO-x card houses one cellular modem for connection to a wireless WAN.

Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

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EHWIC-3G-EVDO

The EHWIC-3G-EVDO cards support multiple bands and services:

• 800/1900 MHz for 1xRTT

• 800/1900 MHz for 1xEVDO Revision 0 and Revision A

• Standalone GPS

• Short Message Service (SMS)

EHWIC-3G-EVDO-x is the Cisco part number for which the interface card is configured and x is a variable representing carrier-specific versions.

The EHWIC-3G-EVDO versions currently available are:

• EHWIC-3G-EVDO-B (BSNL)

• EHWIC-3G-EVDO-S (Sprint)

• EHWIC-3G-EVDO-V (Verizon)

Additional carrier-specific versions may also be available. See the onboard Product ID (PID) sticker to differentiate between released versions.

The EHWIC-3G-EVDO cards support diversity mode (dual antenna mode) in the antennas. Types of antennas include swivel-mounted dipole with extended base and ceiling-mounted antennas. The diversity mode requires two antennas located together and spaced a minimum of 7.5 inches (19 cm) for better RF reception.

Connecting Cisco EHWIC-3G-EVDO-x to the Network

Figure 1 shows the front panel view of EHWIC-3G-EVDO.

Figure 1 EHWIC-3G-EVDO Front Panel

EHWIC3G-EVDO

DIV GPS

WWAN

RSSI

2 35 1

MAIN

Diag Port

EVDO

GPS

249595

4 4 4 4

1 Mounting Screws 4 LEDs

2 Diagnostic Port 5 Diversity/GPS Antenna Connector

3 Main Antenna Connector

Note To use the GPS feature, connect a GPS antenna to the Diversity/GPS Antenna Connector. To use the

Diversity feature, connect a Diversity antenna to the Diversity/GPS Antenna Connector. You cannot use the same antenna for both features.

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Connecting Cisco EHWIC-3G-EVDO-x to the Network

Table 1 describes the LED functions of the EHWIC-3G-EVDO cards.

Table 1 EHWIC-3G-EVDO LED Description

LED Description

WWAN LED

Modem status and data transmission

RSSI LED

Received Signal Strength Indicator

EVDO LED

3G-EVDO Service Indicator

GPS LED

GPS Acquisition

EHWIC-3G-EVDO

Off: EHWIC in reset mode or not powered.

Slow Green Blink: Searching for service.

Solid Green: Active service; no traffic detected.

Fast Green Blink: Active service. Detected traffic is proportional to blink rate.

Off: Low RSSI (under -100 dBm).

Slow Green Blink: Low or medium RSSI (-99 to -90 dBm).

Fast Green Blink: Medium RSSI (-89 to -70 dBm).

Solid Green: High RSSI (-69 dBm or higher).

Solid Yellow: No service or no RSSI detected.

Off: 1xRTT Service

Green Blink: 1xEVDO Rev 0 Service

Solid Green: 1xEVDO Rev A Service

Off: Disabled or searching for satellite signal.

Solid Green: GPS location obtained.

Figure 2 shows the top view of EHWIC-3G-EVDO.

Figure 2 Top View of EHWIC-3G-EVDO

DIV

GPS

EHWIC3G-EVDO

WWAN

RSSI

Diag Port

MAIN

EVDO

GPS

249599

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EHWIC-3G-EVDO

Figure 3 shows the bottom view of EHWIC-3G-EVDO.

Figure 3 Bottom View of EHWIC-3G-EVDO

GPS

EVDO

MAIN

Diag Port

RSSI

WWAN

3G-EVDO EHWIC-

GPS

DIV

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Connecting Cisco EHWIC-3G-EVDO-x to the Network

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Default Antenna and Antenna Extension

EHWIC-3G-EVDO cards ship with the default antenna (3G-ANTM1919D) and the default antenna extension, a base with a 10-foot cable (3G-AE010-R):

• Cisco Multiband Swivel Mount Dipole Antenna (3G-ANTM1919D) antenna

• Cisco Single-Port Antenna Stand for Multiband TNC Male-Terminated Portable Antenna

(3G-AE010-R) antenna extension

Note The 3G-AE010-R antenna extension is the same as 3G-AE015-R except for the length of the

antenna cable. The 3G-AE015-R antenna extension comes with a 15-foot cable.

Connect the default antenna to the main antenna connector on the EHWIC card. If you need to move the antenna to a better location, connect the antenna to the extension and then connect the extension’s cable to the main antenna connector on the card.

Figure 2 shows the Cisco 3G-ANTM-1919D multiband swivel-mount dipole antenna connected to the

Cisco 3G-AE010-R antenna extension.

Default Antenna and Antenna Extension

Figure 4 Cisco 3G-ANTM1919D Antenna Connected to the 3G-AE010-R Antenna Extension

1 Cisco 3G-ANTM-1919D antenna. 2 Cisco 3G-AE010-R antenna extension base

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Prerequisites

Before you connect, make sure you have done the following:

• Make sure you have subscribed to an appropriate CDMA service plan with your wireless service

• Choose an antenna that best suits your needs. See the “Connecting an Antenna to

• Although not required, you can use two antennas to take advantage of the diversity antenna mode

• To connect a diversity GPS antenna to the diversity antenna connector on the card, you need to make

Connecting Cisco EHWIC-3G-EVDO-x to the Network

provider.

EHWIC-3G-EVDO” section on page 6.

for the best RF performance.

Note To use the GPS feature, connect a GPS antenna to the Diversity/GPS Antenna Connector. To

use the Diversity feature, connect a Diversity antenna to the Diversity/GPS Antenna Connector. You cannot use the same antenna for both features.

a separate order for the antenna from Cisco.

• Contact your carrier for information on network coverage, signal strength, choosing a suitable

antenna, and antenna placement.

Note The diagnostics port is to be used as an advanced diagnostics tool. Do not use this port for

normal operations.

Restrictions

Limitations of 3G wireless EHWIC cards include the following:

• The 3G wireless EHWIC card must be installed in an EHWIC slot. To determine which slots on your

platform support HWICs, see the Cisco Interface Cards for Cisco Access Routers guide:

http://www.cisco.com/en/US/docs/routers/access/interfaces/ic/hardware/installation/guide/oview_i c.html

• The 3G wireless EHWIC cards are only supported on ISR G2 platform

Connecting an Antenna to EHWIC-3G-EVDO

This section contains the following sub-sections:

• Wireless Access Devices Safety Guidelines and Warnings, page 7

• Prerequisites for Connecting Antennas, page 8

• Supported Cisco Antennas and Cables, page 9

• Connecting Swivel-Mount Dipole Antennas, page 12

• Faceplate-Mounted and Ceiling-Mounted Antennas and Cabling, page 12

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Connecting an Antenna to EHWIC-3G-EVDO

Wireless Access Devices Safety Guidelines and Warnings

The following are guidelines for wireless access devices:

• Do not touch or move antenna(s) while the unit is transmitting or receiving.

• Do not hold any component containing a radio so that the antenna is very close to or touching any

exposed parts of the body, especially the face or eyes, while transmitting.

• The use of wireless devices in hazardous locations is limited to the constraints posed by the local

codes, the national codes, and the safety directors of such environments.

Warning

Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units.

Statement 12

When handling the EHWICs and antennas, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

Statement 94

Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use.

Statement 245B

In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons.

This equipment must be connected to an indoor antenna only.

Statement 332

Statement 373

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Warning

Read the installation instructions before connecting the system to the power source.

Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Statement 1004

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Connecting an Antenna to EHWIC-3G-EVDO

Prerequisites for Connecting Antennas

This section contains information about connecting the antennas.

Note Before you connect the antennas, install the 3G wireless EHWIC in the router. For more information,

see the Installing Cisco Interface Cards in Cisco Access Routers guide:

http://www.cisco.com/en/US/docs/routers/access/interfaces/ic/hardware/installation/guide/inst_ic.html

In addition to antenna orientation, installation location with respect to other wireless equipment and other RF noise sources, such as telecom and datacom equipment, plays a significant role in determining overall network performance.

Because antennas transmit and receive radio signals, their performance can be adversely affected by the surrounding environment, including distance between the EHWIC antenna and cellular base station, physical obstructions, or radio frequency (RF) interference.

Follow these guidelines to ensure the best possible performance:

• Wherever possible, mount the 3G wireless EHWIC antenna away from physical obstructions.

Barriers along the line of sight between the EHWIC antenna and cellular base station will degrade the wireless radio signals. The 3G wireless HWICs and antennas can be installed above floor level in office environments or near the ceiling for better performance because most obstructions tend to be near floor level.

Connecting Cisco EHWIC-3G-EVDO-x to the Network

• The density of the materials used in a building’s construction determines the number of walls the

signal must pass through and still maintain adequate coverage. Consider the following before choosing the location to install your antenna:

–

Paper and vinyl walls have very little effect on signal penetration.

–

Solid and precast concrete walls limit signal penetration to one or two walls without signal degradation.

–

Concrete and wood block walls limit signal penetration to three or four walls.

–

A signal can penetrate five or six walls constructed of drywall or wood.

–

A thick metal wall or a wire-mesh stucco wall causes signals to reflect back and causes poor penetration.

• Avoid mounting the antenna next to a column or vertical support that could create a shadow zone

and reduce the coverage area.

• Keep the antenna away from reflective metal objects such as heating and air-conditioning ducts,

large ceiling trusses, building superstructures, and major power cabling runs. If necessary, use an extension cable to relocate the antenna away from these obstructions.

Caution Install the EHWIC card and any antennas away from appliances that share the same frequency bands.

Microwave ovens, cordless telephones, and security monitors can temporarily interfere with wireless performance.

Caution We recommend you avoid installing wireless antennas in or near rack-mounted installations that include

networking equipment and computer servers whose radiated noise emissions can severely degrade radio performance.

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Connecting Cisco EHWIC-3G-EVDO-x to the Network

Note If the desired installation site has a marginally acceptable level of radiated noise emissions, consider

using a remotely-mounted antenna, such as a wall-mounted or ceiling-mounted antenna, for better radio performance and coverage.

Supported Cisco Antennas and Cables

Table 2 lists the Cisco antennas that are supported for use on 3G wireless WAN EHWIC cards.

Table 2 Cisco Antennas Supported on the 3G Wireless EHWIC Cards

Maximum Gain and

Cisco Part Number Antenna Type

3G-ANTM1916-CM High-gain

ceiling-mount omnidirectional

3G-ANTM1919D Dipole

omnidirectional

3G-AE015-R

Extension base 0.8–6.0 GHz This antenna extension is a base with a 15-foot cable

(Antenna Extension)

3G-AE010-R

Extension Base 0.8–6.0 GHz This is the default antenna extension. This antenna

(Antenna Extension)

3G-ANTM-OUT-OM Outdoor

Omnidirectional

3G-ANTM-OUT-LP Low Profile Stick

Antenna

Frequency Range Description

1.5 dBi (806–960 MHz)

2.5 dBi (1710–2170 MHz)

0 dBi (806–960 MHz)

0 dBi

Multiband ceiling-mounted omnidirectional antenna.

For more information, see Cisco Multiband

In-Building Omnidirectional Ceiling-Mount Antenna (3G-ANTM1916-CM).

This is the default antenna. Multiband dipole antenna. For more information, see Cisco Multiband

Swivel-Mount Dipole Antenna (3G-ANTM1919D).

(1710–2170 MHz)

included for use with a dipole omnidirectional antenna.

For more information, see Cisco Single-Port Antenna

Stand for Multiband TNC Male-Terminated Portable Antenna (Cisco 3G-AE015-R).

extension is a base with a 10-foot cable included for use with dipole omnidirectional antennas.

For more information, see Cisco Single-Port Antenna

Stand for Multiband TNC Male-Terminated Portable Antenna (Cisco 3G-AE015-R). This document applies

to both 3G-AE015-R and 3G-AE010-R. The only difference between these two products is the length of the cable.

+2 dBi 800/900 MHz

+4 dBi 1800/1900/2100

This is an outdoor low profile omnidirectional mast antenna.

For more information, see Cisco 3G Omnidirectional

Outdoor Antenna (3G-ANTM-OUT-OM).

MHz

- 1.5 dBi 850, 900 MHz

- 2.5 dBi 1800, 1900, 2100

This is an omnidirectional stick antenna.

For more information, see Cisco Multiband

Omnidirectional Panel-Mount Antenna (3G-ANTM-OUT-LP)

MHz

Connecting an Antenna to EHWIC-3G-EVDO

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Connecting an Antenna to EHWIC-3G-EVDO

Table 2 Cisco Antennas Supported on the 3G Wireless EHWIC Cards (continued)

Maximum Gain and

Cisco Part Number Antenna Type

3G-ACC-OUT-LA

Lightning Arrestor 800 MHz to 2200

(Lightning Arrestor)

Frequency Range Description

This is a quarter-wave lightning protector with

MHz

integrated high-pass filter.

For more information, see Cisco 3G Lightning

Arrestor (3G-ACC-OUT-LA)

3G-ACC-OUT-COMBO Lightning Arrestor

and antenna

N/A Multi-Band Outdoor Omnidirectional Antenna

Mast/Wall Mount (3G-ACC-OUT-OM) and 3G Outdoor Antenna Lightning Arrestor (3G-ACC-OUT-LA)

4G-ANTM-OM-CM Low Profile

Surface Mount Omnidirectonal

698 MHz–2690 MHz This is a ceiling mount omnidirectional antenna that

can be used in any of the 3G or 4G bands (that is, any of the 700/800/900/1700/1800/1900/2100/2600 MHz bands).

For more information, see Cisco 4G Indoor

Ceiling-Mount Omnidirectional Antenna (4G-ANTM-OM-CM).

Table 3 lists insertion loss information for the ultra-low-loss (ULL) LMR 400 extension cables available

from Cisco for use with 3G EHWIC antennas.

Table 3 Cisco Extension Cables for Use with Antennas

Cisco Product Number Cable Length Insertion Loss Frequency (MHz)

3G-CAB-ULL-20 20 ft (6 m) 1.50 dB max. 2100

3G-CAB-ULL-50 50 ft (15 m) 3.50 dB max. 2100

3G-CAB-LMR240-25 25 ft (7.5 m) 3.50 dB max. 2200

3G-CAB-LMR240-50 50 ft (15 m) 6.90 dB max. 2200

3G-CAB-LMR240-75 75 ft (23 m) 10.5 dB max. 2200

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Figure 5 shows the various antenna options for 3G wireless WAN EHWIC cards.

Figure 5 Antenna Options

Router with

3G Wireless EHWIC

Connecting an Antenna to EHWIC-3G-EVDO

Cisco Multiband Swivel-Mount Dipole Antenna (3G-ANTM1919D)

Cisco 3G-AE010 to 15-R

Extended Antenna Base

Fixture Integrated with

LMR-195 RF Cable

(15 feet)

Router with

3G Wireless EHWIC

Router with

3G Wireless EHWIC

Router with

3G Wireless EHWIC

RF Cables

Cisco 3G-CAB-ULL-20 Cisco 3G-CAB-ULL-50 Cisco 3G-CAB-LMR240-25 Cisco 3G-CAB-LMR240-50 Cisco 3G-CAB-LMR240-75

Cisco 3G Lightning Arrestor

(3G-ACC-OUT-LA)

RF Cables

Cisco 3G-CAB-ULL-20 Cisco 3G-CAB-ULL-50 Cisco 3G-CAB-LMR240-25 Cisco 3G-CAB-LMR240-50 Cisco 3G-CAB-LMR240-75

RF Cables

Cisco 3G-CAB-ULL-20 Cisco 3G-CAB-ULL-50 Cisco 3G-CAB-LMR240-25 Cisco 3G-CAB-LMR240-50 Cisco 3G-CAB-LMR240-75

Cisco 3G Indoor Ceiling-Mount Omnidirectional Antenna (3G-ANTM1916-CM)

Cisco 3G Omnidirection Outdoor Antenna (3G-ANTM-OUT-OM)

RF Cables

Cisco 3G-CAB-ULL-20 Cisco 3G-CAB-ULL-50 Cisco 3G-CAB-LMR240-25 Cisco 3G-CAB-LMR240-50 Cisco 3G-CAB-LMR240-75

Cisco 4G Indoor Ceiling-Mount Omnidirectional Antenna (4G-ANTM-OM-CM)

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Connecting an Antenna to EHWIC-3G-EVDO

Connecting Swivel-Mount Dipole Antennas

If you are using Cisco swivel-mounted dipole antennas, follow these steps:

Step 1 Attach an antenna to each TNC antenna connector on the front of the EHWIC card and tighten it

hand-tight.

Step 2 Orient the antennas, depending on how you intend to mount the router in which the card is installed.

• If the router is on a table or desk, orient the antennas to the left and right sides so that they are at a

90-degree angle to each other. (See Figure 5.)

• If the router is on a vertical surface, such as a wall, orient the antennas up and at a 90-degree angle

to each other.

• If the router is on a ceiling, orient the antennas down and at a 90-degree angle to each other.

Note Although it is not absolutely necessary, for best RF performance, do not attach the dipole antenna

directly to the face-plate of the card. Use the antenna extension cable and antenna base recommended for the product.

Connecting Cisco EHWIC-3G-EVDO-x to the Network

Faceplate-Mounted and Ceiling-Mounted Antennas and Cabling

Depending on the wireless environment, wall-mounted or ceiling-mounted antennas may be preferred for optimum radio coverage. If the length of the coaxial antenna cable is insufficient to cover the distance between the EHWIC card and the location of the installed antenna, you can use ultra-low-loss TNC extension cables between the EHWIC card and the antenna cable.

RF energy is carried between the antennas and the radio equipment through a coaxial cable. An antenna cable introduces signal loss in the antenna system for both the transmitter and the receiver.

Although the cable run can be 100 feet (30 m) or more from the EHWIC card to antenna locations, the longer the cable run, the greater the signal loss. To reduce signal loss, minimize the cable length and use only ultra-low-loss antenna cables to connect radio devices to antennas.

To connect faceplate-mounted or ceiling-mounted antennas, follow the installation instructions for your antenna:

• For more information about connecting the 3G-ANTM1919D antenna to EHWIC cards, see the

Cisco Multiband Swivel Mount Dipole Antenna (3G-ANTM1919D) document.

• For more information about connecting the 3G-ANT1916-CM antenna to EHWIC cards, see the

Cisco Multiband Omnidirectional Ceiling Mount Antenna (3G-ANTM1916-CM) document.

• For more information about connecting the 3G-AE015-R antenna extension to EHWIC cards, see

the Cisco Extended Antenna Base (3G-AE015-R) document.

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