Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware
Installation Guide
First Published: 2016-09-30
Americas Headquarters
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Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Page 2
Contents
CONTENTS
PREFACE
CHAPTER 1
Preface ix
Document Conventionsix
Related Documentationx
Obtaining Documentation and Submitting a Service Requestxi
Product Overview 1
Switch Models1
Front Panel2
PoE Ports3
10/100/1000 Ports4
Console Ports4
SFP Module Slots5
LEDs5
System LED6
Port LEDs and Modes 7
PoE LED8
Console LEDs8
CHAPTER 2
ii
Port LEDs8
Rear Panel9
Internal Power Supply10
Security Slot10
Network Configurations11
Switch Installation 13
Safety Warnings 13
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
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Box Contents16
Tools and Equipment 17
Installation Guidelines17
Verifying Switch Operation18
Mounting the Switch18
Mounting on a Desk or Shelf Without Mounting Screws 18
On a Desk, Shelf, or Wall (with Mounting Screws)19
Desk- or Shelf-Mounting19
Under a Desk- or Shelf-Mounting20
Wall-Mounting21
With a Mounting Tray 23
Mounting Tray with Screws23
Mounting Tray with a Magnet 25
Contents
CHAPTER 3
In a Rack27
On a DIN Rail 29
Attaching the DIN-Mount Tray to the Switch29
Mounting the Switch on a DIN Rail 30
Removing the Switch from a DIN Rail 31
Installing the Power Cord Retainer (Optional) 32
Installing the Cable Guard (Optional)35
Installing SFP Modules38
Installing an SFP Module 38
Removing an SFP Module 39
10/100/1000 PoE and PoE+Port Connections40
10/100/1000 Port Connections41
Auto-MDIX Connections41
Troubleshooting 43
Diagnosing Problems43
Switch POST Results43
Switch LEDs43
Switch Connections43
Bad or Damaged Cable 43
Ethernet and Fiber-Optic Cables 44
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
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Contents
Link Status44
10/100/1000 Port Connections44
10/100/1000 PoE+ Port Connections 44
SFP Module45
Interface Settings45
Ping End Device45
Spanning Tree Loops45
Switch Performance46
Speed, Duplex, and Autonegotiation 46
Autonegotiation and Network Interface Cards46
Cabling Distance46
Finding the Switch Serial Number46
APPENDIX A
APPENDIX B
APPENDIX C
Technical Specifications 49
Physical Specifications49
Environmental Specifications50
Power Requirements50
PoE Power Consumption51
Connector and Cable Specifications 53
Connector Specifications53
10/100/1000 Ports (Including PoE) 53
SFP Module Connectors53
Cables and Adapters54
SFP Module Cables54
Cable Pinouts55
Console Port Adapter Pinouts 56
Configuring the Switch 59
Configuring the Switch Using the Configuration Setup Wizard59
Quick Setup: Accessing the Configuration Setup Wizard59
Completing the Configuration Setup Wizard 61
Configuring the Switch Using the CLI 61
Accessing the CLI Through the Console Port61
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Connecting the RJ-45 Console Port62
Connecting the USB Console Port62
Installing the Cisco Microsoft Windows USB Device Driver63
Installing the Cisco Microsoft Windows XP USB Driver63
Installing the Cisco Microsoft Windows 2000 USB Driver64
Installing the Cisco Microsoft Windows 7 USB Driver65
Uninstalling the Cisco Microsoft Windows USB Driver 65
Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver65
Uninstalling the Cisco Microsoft Windows 7 USB Driver66
Contents
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Contents
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH
THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,
CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.
CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network
topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional
and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com
go trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any
• Obtaining Documentation and Submitting a Service Request, on page xi
Document Conventions
This document uses the following conventions:
DescriptionConvention
^ or Ctrl
Italic font
...
|
[x | y]
{x | y}
Both the ^ symbol and Ctrl represent the Control (Ctrl) key on a keyboard. For
example, the key combination ^D or Ctrl-D means that you hold down the Control
key while you press the D key. (Keys are indicated in capital letters but are not
case sensitive.)
Commands and keywords and user-entered text appear in bold font.bold font
Document titles, new or emphasized terms, and arguments for which you supply
values are in italic font.
Terminal sessions and information the system displays appear in courier font.Courier font
Bold Courier font indicates text that the user must enter.Bold Courier font
Elements in square brackets are optional.[x]
An ellipsis (three consecutive nonbolded periods without spaces) after a syntax
element indicates that the element can be repeated.
A vertical line, called a pipe, indicates a choice within a set of keywords or
arguments.
Optional alternative keywords are grouped in brackets and separated by vertical
bars.
Required alternative keywords are grouped in braces and separated by vertical
bars.
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
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Related Documentation
Preface
DescriptionConvention
[x {y | z}]
Nested set of square brackets or braces indicate optional or required choices within
optional or required elements. Braces and a vertical bar within square brackets
indicate a required choice within an optional element.
string
A nonquoted set of characters. Do not use quotation marks around the string or
the string will include the quotation marks.
Nonprinting characters such as passwords are in angle brackets.< >
Default responses to system prompts are in square brackets.[ ]
!, #
An exclamation point (!) or a pound sign (#) at the beginning of a line of code
indicates a comment line.
Reader Alert Conventions
This document may use the following conventions for reader alerts:
Note
Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
Tip
Means the following information will help you solve a problem.
Caution
Means reader be careful. In this situation, you might do something that could result in equipment damage or
loss of data.
Timesaver
Warning
Means the described action saves time. You can save time by performing the action described in the paragraph.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents. Use the statement number provided at the end of each warning to locate
its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
Related Documentation
• Cisco SFP modules documentation, including compatibility matrixes, located at:
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
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Preface
Obtaining Documentation and Submitting a Service Request
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information,
see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco
technical documentation, at:
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
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Obtaining Documentation and Submitting a Service Request
Preface
xii
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
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CHAPTER 1
Product Overview
The Cisco Catalyst 2960-L Series switches are fixed-configuration, Gigabit Ethernet switches that provide
entry-level enterprise-class Layer 2 access for branch offices, conventional workspace, and out-of-wiring
closet applications.
Cisco Catalyst 2960-L Series switches provide support for the following features:
• 8 or 16 Gigabit Ethernet ports with line-rate forwarding performance
• Two Gigabit Small Form-Factor Pluggable (SFP) uplinks
• Power over Ethernet Plus (PoE+) support with up to 370W of PoE budget and Persistent PoE
• Fanless operation with operational temperature up to 45°C for deployment outside the wiring closet
• Reduced power consumption and advanced energy management
• RJ-45 and USB Mini-Type B console ports
• USB Type A port supports file system
• Switch Models, on page 1
• Front Panel, on page 2
• Rear Panel, on page 9
• Network Configurations, on page 11
Switch Models
Table 1: Cisco Catalyst 2960-L 8-Port and 16-Port Switch Models and Description
Switch Model
DescriptionSoftware
Image
Lan LiteWS-C2960L-8TS-LL
Lan LiteWS-C2960L-8PS-LL
Cisco Catalyst 2960-L Series 8-Port and 16-Port Switch Hardware Installation Guide
16 10/100/1000 Power over Ethernet plus (PoE+) ports (PoE budget of
120W); 2 1-Gigabit small form-factor pluggable (SFP) module uplink
slots.
• USB Type A port
• LEDs
Figure 1: Front Panel of an 8-Port Cisco Catalyst 2960-L PoE Switch
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Product Overview
Note
The yellow color marking around the ports indicates that the switch is a PoE switch.
PoE Ports
System LEDs5Mode button1
8 10/100/1000 PoE+ ports6USB Type A port2
SFP module slots7RJ-45 Console Port3
4
USB mini-Type B
(console) port
Figure 2: Front Panel of a 16-Port Cisco Catalyst 2960-L PoE Switch
PoE Ports
System LEDs5Mode button1
6USB Type A port2
16 10/100/1000 PoE+
ports
SFP module slots7RJ-45 Console Port3
4
USB mini-Type B
(console) port
The ports provide PoE support for devices compliant with IEEE 802.3af and IEEE 802.3at and also provide
PoE support for Cisco IP Phones and Cisco Aironet Access Points. The PoE switch ports are Power Source
equipment (PSE) and Power Device (PD) capable and source power to PD devices connected to the downlink
ports. A switch can source POE power of up to 30.8W per port.
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10/100/1000 Ports
Depending on the switch model and the number of PoE ports, the maximum switch power output varies
between 91.66 W to 150.11 W. On a per-port basis, you can control whether or not a port automatically
provides power when an IP phone or an access point is connected.
The PoE ports use RJ-45 connectors with Ethernet pinouts. The 10BASE-T, 100BASE-TX, 1000BASE-T
traffic requires Category 5 or Category 5e twisted pair (UTP) cable. The 10BASE-T traffic can use Category 3
or Category 4 UTP cable.
10/100/1000 Ports
The 10/100/1000 ports use RJ-45 connectors with Ethernet pinouts. The maximum cable length is 328 feet
(100 meters). The 10BASE-T, 100BASE-TX, 1000BASE-T traffic requires Category 5 or Category 5e twisted
pair (UTP) cable. The 10BASE-T traffic can use Category 3 or Category 4 UTP cable.
Console Ports
The console ports connect the switch to a PC running Microsoft Windows or to a terminal server.
• RJ-45 console port (EIA/TIA-232). The RJ-45 console port connection uses an RJ-45-to-DB-9 female
Product Overview
cable.
• USB mini-Type B console port (5-pin connector).
If you use the USB mini-Type B console port, the Cisco Windows USB device driver must be installed on
any PC connected to the console port (for operation with Microsoft Windows). Mac OS X or Linux do not
require special drivers.
The 4-pin mini-Type B connector resembles the 5-pin mini-Type B connectors. They are not compatible. Use
only the 5-pin mini-Type B.
This illustration shows a 5-pin mini-Type B USB port.
Figure 3: USB Mini-Type B Port
With the Cisco Windows USB device driver, you can connect and disconnect the USB cable from the console
port without affecting Windows HyperTerminal operations.
The console output always goes to both the RJ-45 and the USB console connectors, but the console input is
active on only one of the console connectors at any one time. The USB console takes precedence over the
RJ-45 console. When a cable is connected into the USB console port, the RJ-45 console port becomes inactive.
Conversely, when the USB cable is disconnected from the USB console port, the RJ-45 port becomes active.
You can use the command-line interface (CLI) to configure an inactivity timeout which reactivates the RJ-45
console if the USB console has been activated and no input activity has occurred on the USB console for a
specified time.
After the USB console deactivates due to inactivity, you cannot use the CLI to reactivate it. Disconnect and
reconnect the USB cable to reactivate the USB console. For information on using the CLI to configure the
USB console interface, see the software guide.
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Product Overview
SFP Module Slots
The switch has two 1G SFP module slots. The SFP modules provide copper or fiber-optic connections to
other devices. These transceiver modules are field replaceable, and provide the uplink interfaces when installed
in an SFP module slot. The SFP modules have LC connectors for fiber-optic connections or RJ-45 connectors
for copper connections. The SFP slots support only SFP modules.
For Cisco SFP modules documentation, including compatibility matrixes, refer to this URL:
Table 2: Port mapping for Cisco Catalyst 2960-L 24-Port Switch models
SFP Module Slots
10-GigabitEthernet ports1-GigabitEthernet ports
TenGigabitEthernet0/1GigabitEthernet0/25
TenGigabitEthernet0/2GigabitEthernet0/26
TenGigabitEthernet0/3GigabitEthernet0/27
TenGigabitEthernet0/4GigabitEthernet0/28
LEDs
Table 3: Port mapping for Cisco Catalyst 2960-L 48-Port Switch models
10-GigabitEthernet ports1-GigabitEthernet ports
TenGigabitEthernet0/1GigabitEthernet0/49
TenGigabitEthernet0/2GigabitEthernet0/50
TenGigabitEthernet0/3GigabitEthernet0/51
TenGigabitEthernet0/4GigabitEthernet0/52
Note
If you insert a 10G SFP+ in to a 1G SFP module slot and vice versa, you need to clear the existing configuration
by running the default-interface <interface-number> command on the mapped ports. For more information
about the command, refer to the Software Configuration Guide.
You can use the switch system and port LEDs to monitor switch activity and performance.
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System LED
Product Overview
Figure 4: Switch LEDs
System LED
1
Only on switch models that support PoE.
Amber
4SYST LED (system)1
PoE LED
1
Console LED5STAT LED (status)2
Port LEDs6SPEED LED3
System StatusColor
System is not powered on.Off
System is operating normally.Green
System is receiving power but is not operating
properly.
POST is in progress.Blinking Green
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Product Overview
Port LEDs and Modes
The port and module slots each has a port LED. As a group or individually, the LEDs display information
about the switch and about the individual ports.
Table 4: Port Mode LEDs
Port LEDs and Modes
DescriptionPort ModeLED
The port status. This is the default mode.Port statusSTAT
Port speedSPEED
The port operating speed: 10, 100, or 1000
Mb/s.
The PoE status.PoE port powerPoE
To select or change a mode, press the Mode button until the desired mode is highlighted. When you change
port modes, the meanings of the port LED colors also change.
Table 5: Meanings of LED Colors in Different Modes
DescriptionColorPort ModeLED
No link or port is administratively shut down.OffPort statusSTAT
Link is present.Green
Activity. Port is sending or receiving data.Blinking green
Alternating green
amber
Link fault. Error frames can affect connectivity, and errors
such as excessive collisions, CRC errors, and alignment errors
are monitored for link faults.
Amber
Port is blocked by Spanning Tree Protocol (STP) and is not
forwarding data. After a port is reconfigured, the port LED
is amber for up to 30 seconds as STP searches for loops.
Port is blocked by STP and is not sending data.Blinking amber
Port speedSPEED
Green
Port is operating at 10 Mb/s.Off
Port is operating at 100 Mb/s.
2
Port is operating at 1000 Mb/s.Blinking green
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PoE LED
Product Overview
DescriptionColorPort ModeLED
PoE LED
PoE
2
Even if the PoE mode is not selected, the LED shows PoE problems when they are detected. The PoE LED
is only on the switches that support PoE.
PoE port
power
Applies only to RJ-45 ports.
Off
Green
Alternating green
amber
DescriptionColor
PoE mode is not selected.Off
PoE mode is selected. Ports are functioning correctly.Green
PoE is off. If the powered device is receiving power from an
AC power source, the PoE port LED is off even if the
powered device is connected to the switch port.
PoE is on. The port LED is green only when the switch port
is providing power.
PoE is denied because providing power to the powered device
will exceed the switch power capacity.
PoE for the port is disabled. By default, PoE is enabled.Amber
PoE is off due to a fault.Blinking Amber
Console LEDs
Port LEDs
Blinking amber
The console LEDs show which console port is in use.
If you connect a cable to a console port, the switch automatically uses that port for console communication.
If you connect two console cables, the USB-mini console port has priority.
RJ-45 ports and SFP-module slots have port LEDs. These LEDs, as a group or individually, provide information
about the switch and about the individual ports.
• PoE mode is not selected
• At least one of the 10/100 or 10/100/100 PoE ports has been denied
power
• At least one of the ports has a PoE fault
DescriptionColorLED
USB-mini console port is active.GreenUSB-mini console port
Off
Port is not active.
RJ-45 console port is active.
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Product Overview
Rear Panel
DescriptionLED Color
No link or port was administratively shut down.Off
Link present but is not sending or receiving data.Green
Rear Panel
Blinking green
Alternating green-amber
Activity. Port is sending or receiving data.
Note
Link fault. Error frames can affect connectivity, and errors such as
excessive collisions, CRC errors, and alignment and jabber errors are
monitored for link faults.
Note
Amber
Port is blocked by Spanning Tree Protocol (STP) and is not forwarding
data. After a port is reconfigured, the port LED is amber for up to 30
seconds as STP searches for loops.
Note
• A security slot
• An AC power connector
• A loop (for the optional power cord retainer)
Currently this is not supported for SFP ports.
Currently this is not supported for SFP ports.
Currently this is not supported for SFP ports.
• Heat sink fins (PoE models only)
Figure 5: Rear Panel of a Non-PoE Switch
An AC power connector2
3Security Slot1
A loop (for the optional
power cord retainer)
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Internal Power Supply
Product Overview
Figure 6: Rear Panel of a PoE Switch
Internal Power Supply
All the switches are powered through their internal power supplies. The internal power supply is an autoranging
unit that supports input voltages between 100 and 240 VAC (max of 90V to 264V). The AC frequency range
of the power supply is 50Hz~60Hz. Plug the AC power cord into the AC power connector and into an AC
power outlet.
Security Slot
The switches have security slots on the rear panel. You can install an optional cable lock, such as the type
that is used to secure a laptop computer, to secure the switch.
3Security Slot1
A loop (for the optional
power cord retainer)
Heat sink fins4An AC power connector2
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Product Overview
Network Configurations
Figure 7: Switch Rear Panel
Network Configurations
See the switch software configuration guide for network configuration concepts and examples of using the
switch to create dedicated network segments and interconnecting the segments through Fast Ethernet and
Gigabit Ethernet connections.
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Network Configurations
Product Overview
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Switch Installation
This chapter contains these topics:
• Safety Warnings, on page 13
• Box Contents, on page 16
• Tools and Equipment, on page 17
• Installation Guidelines, on page 17
• Verifying Switch Operation, on page 18
• Mounting the Switch, on page 18
• Installing the Power Cord Retainer (Optional), on page 32
• Installing the Cable Guard (Optional), on page 35
• Installing SFP Modules, on page 38
• 10/100/1000 PoE and PoE+Port Connections, on page 40
• 10/100/1000 Port Connections, on page 41
Safety Warnings
CHAPTER 2
Warning
Warning
Warning
This section includes the warning statements relating to basic installation. Read this section before you start
the installation procedure.
Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces,
and watches). Metal objects will heat up when connected to power and ground and can cause serious burns
or weld the metal object to the terminals. Statement 43
Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury and
equipment damage. Statement 48
Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware
or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Statement 378
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Safety Warnings
Switch Installation
Warning
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement
1001
Read the installation instructions before connecting the system to the power source. Statement 1004
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
Statement 1006
Class 1 laser product. Statement 1008
Warning
Warning
Warning
Warning
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017
The plug-socket combination must be accessible at all times, because it serves as the main disconnecting
device. Statement 1019
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available. Statement 1024
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030
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Switch Installation
Safety Warnings
Warning
Warning
Warning
Note
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations. Statement
1040
When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046
To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended
ambient temperature of: <113°F (45°C). Statement 1047
The maximum operating temperature is 40°C for Catalyst WS-C2960L-16PS-LL switches and 45°C for all
the other switch models.
Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or
view directly with optical instruments. Statement 1051
Warning
Warning
Warning
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents. Use the statement number provided at the end of each warning to locate
its translation in the translated safety warnings that accompanied this device. Statement 1071
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are
made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection
methods, unless the exposed metal parts are located within a restricted access location and users and service
people who are authorized within the restricted access location are made aware of the hazard. A restricted
access area can be accessed only through the use of a special tool, lock and key or other means of security.
Statement 1072
No user-serviceable parts inside. Do not open. Statement 1073
Installation of the equipment must comply with local and national electrical codes. Statement 1074
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Box Contents
Switch Installation
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 inches (7.6
cm). Statement 1076
Warning
Hot surface. Statement 1079
Box Contents
This section lists the contents of the shipping box for an 8-port and 16-port Cisco Catalyst 2960-L switch.
Figure 8: Box Contents of an 8-Port and 16-Port Cisco Catalyst 2960-L Switch
1
(Optional) Console cable or USB cable68-port or 16-port Cisco Catalyst 2960-L
(Optional) DIN rail mount10Screw template (47-100996-02)5
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Switch Installation
Tools and Equipment
Obtain these necessary tools:
• A Number-2 Phillips screwdriver to rack-mount the switch
• Drill with #27 drill bit (0.144-inch [3.7 mm]) for mounting an 8-port and 16-port switch
Installation Guidelines
When determining where to install the switch, verify that these guidelines are met:
• Clearance to the switch front and rear panel meets these conditions:
• Front-panel LEDs can be easily read.
• Access to ports is sufficient for unrestricted cabling.
Tools and Equipment
• AC power cord can reach from the AC power outlet to the connector on the switch rear panel.
• Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting
fixtures. Make sure that the cabling is safely away from other devices that might damage the cables.
• Airflow around the switch and through the vents is unrestricted.
• Temperature around the unit does not exceed 113°F (45°C). If the switch is installed in a closed or
multirack assembly, the temperature around it might be greater than normal room temperature.
Note
The Catalyst 2960L-16PS-LL switch has a maximum operating temperature of
40°C. All the other switches have a maximum operating temperature of 45°C.
When using these products with the GLC-T SFP module, the thermal limitations
are as follows:
• Up to 5000 feet altitude, operating temperature should not exceed
40°C(Catalyst 2960L-16PS-LL 35C).
• Up to 10000 feet altitude, operating temperature should not exceed
35°C(Catalyst 2960L-16PS-LL 30C).
• Humidity around the switch does not exceed 90 percent.
• Altitude at the installation site is not greater than 10,000 feet.
• For 10/100/1000 fixed ports, the cable length from a switch to a connected device cannot exceed 328
feet (100 meters).
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Verifying Switch Operation
Verifying Switch Operation
Before you install the switch in a rack, on a wall, or on a table or shelf, power on the switch and verify that
it passes POST.
To power on the switch, plug one end of the AC power cord into the switch AC power connector, and plug
the other end into an AC power outlet.
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch
functions properly. LEDs can blink during the test. The SYST LED blinks green, and the other LEDs remain
solid green.
When the switch completes POST successfully, the SYST LED remains green. The other LEDs turn off and
then reflect the switch operating status. If a switch fails POST, the SYST LED turns amber.
POST failures are usually fatal. Call Cisco technical support representative if your switch fails POST.
After a successful POST, unplug the power cord from the switch and install the switch in a rack, on a wall,
on a table, or on a shelf.
Switch Installation
Note
When you connect the RPS to the switch, put the RPS in standby mode. Set the RPS to active mode during
normal operation.
Warning
Attach only the following Cisco external power system to the switch: Cisco XPS 2200 Statement 387
Mounting the Switch
Mounting on a Desk or Shelf Without Mounting Screws
Step 1Locate the adhesive strip with the rubber feet in the accessory kit.
Step 2Remove the four rubber feet from the adhesive strip, and attach them to the recessed areas at the bottom of the unit. This
prevents the switch from sliding on the desk or shelf.
Note
Step 3Place the switch on the desk or shelf.
We strongly recommend that you attach the rubber feet. Doing so also helps prevent airflow restriction and
overheating.
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Switch Installation
On a Desk, Shelf, or Wall (with Mounting Screws)
On a Desk, Shelf, or Wall (with Mounting Screws)
Desk- or Shelf-Mounting
Step 1Use the screw template to align the mounting screw holes and also as a guide to make sure that you install the screws
into the desk or shelf with proper clearance.
Step 2Position the screw template on top of the desk or shelf so that the edge that is marked as CABLE SIDE ENTRY faces
the front of the desk or shelf. This ensures that the power cord faces the rear of the desk or shelf after the switch is installed.
Note
Wait before you attach the screw template to the desk or shelf.
Step 3Peel the adhesive strip off the bottom of the screw template, and attach it to the top of the desk or shelf.
Step 4Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the two screw template slots.
Step 5Insert two screws in the slots on the screw template, and tighten them until they touch the top of the screw template.
Figure 9: Installing the Mounting Screws on Top of a Desk or a Shelf
Step 6Remove the screw template from the desk or shelf.
Step 7Place the switch onto the mounting screws, and slide it forward until it locks in place.
Figure 10: Mounting the Switch on Top of a Desk or Shelf
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Under a Desk- or Shelf-Mounting
Switch Installation
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
Under a Desk- or Shelf-Mounting
Step 1Use the screw template to align the mounting screw holes and also as a guide to make sure that you install the screws
under the desk or shelf with proper clearance.
Step 2Position the screw template on top of the desk or shelf so that the edge that is marked as CABLE SIDE ENTRY faces
the front of the desk or shelf. This ensures that the power cord faces the rear of the desk or shelf after the switch is installed.
Note
Step 3Peel the adhesive strip off the bottom of the screw template, and attach it to the top of the desk or shelf.
Step 4Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the two screw template slots.
Step 5Insert two screws in the slots on the screw template, and tighten them until they touch the top of the screw template.
Figure 11: Installing the Mounting Screws Under a Desk or Shelf
Wait before you attach the screw template to the desk or shelf.
Step 6Remove the screw template from underneath the desk or shelf.
Step 7Place the switch upside down onto the mounting screws, and slide it forward until it locks in place.
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
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Switch Installation
Figure 12: Mounting the Switch Under a Desk or Shelf
Wall-Mounting
Wall-Mounting
Warning
Caution
Step 1Locate the screw template. The template is used to align the mounting screw holes.
Step 2Position the screw template so that the edge that is marked as CABLE SIDE ENTRY faces toward the floor.
Note
Step 3Peel the adhesive strip off the bottom of the screw template.
Step 4Attach the screw template to the wall.
Step 5Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the two screw template slots.
Step 6Insert two screws in the slots on the screw template, and tighten them until they touch the top of the screw template.
Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware
or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Statement 378
Do not wall-mount the switch with its front panel facing up. Following safety regulations, wall-mount the
switch with its front panel facing down or to the side to prevent airflow restriction and to provide easier access
to the cables
For the best support of the switch and cables, make sure that you attach the switch securely to a wall stud or to
a firmly attached plywood mounting backboard
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Wall-Mounting
Figure 13: Installing the Mounting Screws on the Wall
Switch Installation
Step 7Remove the screw template from the wall.
Step 8Place the switch onto the mounting screws, and slide it down until it locks in place.
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Switch Installation
Figure 14: Installing the Switch on a Wall
With a Mounting Tray
With a Mounting Tray
The mounting kit (part number CMPCT-MGNT-TRAY=) is optional. You can order it when you order your
switch, or you can order it later from your Cisco representative.
The mounting kit ships contents:
• Two number-10 Phillips pan-head screws
• Three number-8 Phillips pan-head screws
• Mounting tray
• Magnet
You can use the mounting tray by itself with mounting screws, or with a magnet.
Mounting Tray with Screws
You can use the mounting tray to secure the switch:
• On a desk or shelf
• Under a desk or shelf
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Mounting Tray with Screws
Switch Installation
• On a wall
Caution
Do not wall-mount the switch with its front panel facing up. Following safety regulations, wall-mount the
switch with its front panel facing down or to the side, to allow sufficient airflow and to provide easier access
to the cables.
This example shows you how to mount the switch on a desk or shelf. You can use a similar procedure to
mount the switch under a desk or on a wall.
Step 1Place the mounting tray on the desk.
Step 2Use a 0.144-in. (3.7 mm) or a #27 drill bit to drill three 1/2-in. (12.7 mm) holes in the desk.
Step 3Insert the three number-8 Phillips pan-head screws in the slots on the mounting tray, and tighten them.
Figure 15: Attaching the Tray to the Desk or Shelf
Step 4Place the switch onto the mounting screws, and slide the switch until it locks into place.
Figure 16: Installing the Switch on the Mounting Tray
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Switch Installation
Step 5Use the two number-10 Phillips pan-head screws to secure the switch to the mounting tray.
Figure 17: Securing the Switch to the Mounting Tray
Mounting Tray with a Magnet
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
Mounting Tray with a Magnet
You can use a magnet with the mounting tray to mount the switch on a metal surface.
Caution
Step 1Place the switch on the mounting tray.
Do not use the magnet without a mounting tray
This example shows you how to mount the switch on a metal wall. You can use a similar procedure to mount
the switch on, or under, a metal desk.
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Mounting Tray with a Magnet
Figure 18: Placing the Switch on the Mounting Tray
Switch Installation
Step 2Use the two number-10 Phillips pan-head screws to secure the mounting tray to the switch.
Figure 19: Securing the Mounting Tray to the Switch
Step 3Place one side of the magnet against the bottom of the mounting tray. Mount the magnet and switch on a metal wall.
Warning
Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware
or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Statement 378
Caution
Do not wall-mount the switch with its front panel facing up. Following safety regulations, wall-mount the
switch with its front panel facing down or to the side, to allow sufficient airflow and to provide easier access
to the cables.
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Switch Installation
Figure 20: Wall-Mounting with a Magnet
In a Rack
Warning
In a Rack
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
Installing the switch in a rack requires an optional bracket kit that is not included with the switch. You can
order these kits from your Cisco representative:
• 23- and 24-inch rack-mounting brackets (RCKMNT-23-CMPCT=)
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
Statement 1006
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In a Rack
Switch Installation
Attach a bracket to one side of the switch. Follow the same steps to attach the second bracket to the opposite
side. The following figure show how to attach the 19-inch rack-mounting bracket and the 23-inch rack-mounting
bracket.
Figure 21: Attaching the 19-inch and 23-inch Brackets for Rack-Mounting
Warning
Insert the switch into the rack and align the bracket in the rack. Use either the number-12 or number-10 Phillips
machine screws to secure the switch in the rack.
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
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Switch Installation
On a DIN Rail
Figure 22: Mounting the Switch in a Rack
On a DIN Rail
The DIN-mount kit (part number CMPCT-DIN-MNT=) is optional. You can order it when you order your
switch, or you can order it later from your Cisco representative.
The DIN-mount kit contains:
• Two number-10 Phillips pan-head screws
• DIN rail mount
To install the switch on a DIN rail, follow the instructions described in these sections:
Attaching the DIN-Mount Tray to the Switch
Step 1Place the switch on the DIN rail mount.
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Mounting the Switch on a DIN Rail
Figure 23: Placing the Switch on the DIN-Mount Tray
Switch Installation
Step 2Use the two number-10 Phillips pan-head screws to secure the DIN rail mount to the switch.
Figure 24: Securing the DIN-Mount Tray to the Switch
2Switch1
DIN rail mount2Switch1
Number-10 Phillips pan-head
screws
Mounting the Switch on a DIN Rail
Caution
30
Do not install the switch with its front panel facing up. Following safety regulations, install the switch with
its front panel facing down, to allow sufficient airflow and to provide easier access to the cables.
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Switch Installation
Removing the Switch from a DIN Rail
Warning
To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.6 cm)
Statement 1076
Step 1Position the switch directly in front of the DIN rail, making sure that the top of the DIN rail mount clip hooks over the
top of the DIN rail.
Figure 25: Mounting the Switch on a DIN Rail
Step 2Rotate the switch down toward the DIN rail until the release tabs on the DIN rail mount clicks.
Step 3Lift lightly on the bottom of the switch to ensure that it is firmly locked in place.
Removing the Switch from a DIN Rail
Step 1Ensure that power is removed from the switch, and disconnect all cables and connectors from the front panel of the switch.
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Installing the Power Cord Retainer (Optional)
Step 2Pull down on the DIN rail mount release tabs. As the clips release, lift the bottom of the switch.
Figure 26: Switch Removal
Switch Installation
Installing the Power Cord Retainer (Optional)
Note
This section applies to switches with an AC power connector.
The power cord retainer (PWR-CLP=) is optional. You can order it when you order your switch, or you can
order it later from your Cisco representative.
Step 1Choose the sleeve size of the power cord retainer based on the thickness of the cord. The smaller sleeve can be snapped
off and used for thin cords.
Step 2Slide the retainer around the AC power cord, and pass it around the loop on the switch.
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Switch Installation
Figure 27: Inserting the Retainer through the Lanced Loop
Installing the Power Cord Retainer (Optional)
Step 3Slide the retainer through the first latch.
Figure 28: Sliding the Retainer Through the Latch
3AC power cord1
Sleeve for thinner power
cords
Loop4Power cord retainer2
Latch3AC power cord1
2
Smaller sleeve for thin power
cords
Step 4Slide the retainer through the other latches to lock it.
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Installing the Power Cord Retainer (Optional)
Figure 29: Locking the Retainer
Switch Installation
Latches3AC power cord1
2
Smaller sleeve for thin power
cords
Step 5(Optional) Use the small sleeve for thin power cords. Use the small sleeve to provide greater stability for thin cords.
Detach the sleeve, and slide it over the power cord.
Figure 30: Sleeve Around the Power Cord
1
AC power cord2Smaller sleeve for thin power
cords
Step 6Secure the AC power cord by pressing on the retainer.
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Switch Installation
Figure 31: Securing the Power Cord in the Retainer
Installing the Cable Guard (Optional)
The cable guard prevents tampering with the cables after the cables are installed. The cable guard
(CMPCT-CBLE-GRD=) is not included with the switch, but you can order it from your Cisco representative.
Installing the Cable Guard (Optional)
Note
You can use the cable guard when the switch is mounted on a desk, under a desk, or on a wall.
The cable guard is shipped with these items:
• Two 0.5 in. (12.7 mm) number-8 Phillips wood screws
• Two number-10 Phillips pan-head screws
• Two washers
Step 1(Optional) Attach the supplied washers before you install the cable guard.
Note
Figure 32: Using the Washer
This is only required if you are not installing the wall-mount brackets.
Washer1
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Installing the Cable Guard (Optional)
Step 2Use the supplied number-10 pan-head screws to attach the cable guard to the switch.
Figure 33: Attaching the Cable Guard to the Switch
Switch Installation
3Switch1
Two number-10 Phillips
pan-head screws
Cable Guard2
Step 3Loosen the number-10 Phillips pan-head screws, slide the cable guide out, and pivot it upwards so that you can install
the cables.
Figure 34: Pivoting the Cable Guard Upwards
2Cable guard1
Pivot direction for cable
guard pivots
Step 4Attach the cables to the switch.
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Switch Installation
Figure 35: Attaching the Cables to the Switch
Installing the Cable Guard (Optional)
2Cables1
Pivot direction for cable
guard pivots
Step 5Guide the connected cables through the slots in the front of the cable guard. Slide the cable guide in as shown in the
following figure. Tighten the screws.
Figure 36: Guiding the Cables through the Guard
Step 6(Optional) To attach the cable guard to the desk or wall, use a 0.144-inch (3.7 mm) or a #27 drill bit to drill 1/2-inch (12.7
mm) holes at each of the two mounting locations. Insert the supplied 0.5 in. (12.7 mm) number-8 Phillips wood screws
and tighten them.
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Installing SFP Modules
Figure 37: Securing the Cable Guard to the Desk
Switch Installation
1
screws
Installing SFP Modules
See the switch release notes on Cisco.com for the list of supported SFP modules. Use only Cisco SFP modules
on the switch. Each Cisco module has an internal serial EEPROM that is encoded with security information.
This encoding provides a way for Cisco to identify and validate that the module meets the requirements for
the switch.
For information about installing, removing, cabling, and troubleshooting SFP modules, see the module
documentation that shipped with your device.
Installing an SFP Module
Before you begin
When installing SFP modules, observe these guidelines:
• Do not remove the dust plugs from the modules or the rubber caps from the fiber-optic cable until you
are ready to connect the cable. The plugs and caps protect the module ports and cables from contamination
and ambient light.
Desk or shelf2Number-8 Phillips wood
• To prevent ESD damage, follow your normal board and component handling procedures when connecting
cables to the switch and other devices.
Caution
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Removing and installing an SFP module can shorten its useful life. Do not remove
and insert any module more often than is absolutely necessary.
Page 51
Switch Installation
SUMMARY STEPS
1. Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface.
2. Find the send (TX) and receive (RX) markings on the module top.
3. If the module has a bale-clasp latch, move it to the open, unlocked position.
4. Align the module in front of the slot opening, and push until you feel the connector snap into place.
5. If the module has a bale-clasp latch, close it.
6. For fiber-optic SFP modules, remove the dust plugs and save.
7. Connect the SFP cables.
DETAILED STEPS
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface.
Step 2Find the send (TX) and receive (RX) markings on the module top.
On some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows that show the direction
of the connection.
Removing an SFP Module
Step 3If the module has a bale-clasp latch, move it to the open, unlocked position.
Step 4Align the module in front of the slot opening, and push until you feel the connector snap into place.
Step 5If the module has a bale-clasp latch, close it.
Step 6For fiber-optic SFP modules, remove the dust plugs and save.
Step 7Connect the SFP cables.
Figure 38: Installing an SFP Module
Removing an SFP Module
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface.
Step 2Disconnect the cable from the SFP module. For reattachment, note which cable connector plug is send (TX) and which
is receive (RX).
Step 3Insert a dust plug into the optical ports of the SFP module to keep the optical interfaces clean.
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Switch Installation
10/100/1000 PoE and PoE+Port Connections
Step 4If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the latch is obstructed and you
cannot use your finger, use a small, flat-blade screwdriver or other long, narrow instrument to open the latch.
Step 5Grasp the SFP module, and carefully remove it from the module slot.
Step 6Place the module in an antistatic bag or other protective environment.
10/100/1000 PoE and PoE+Port Connections
The ports provide PoE support for devices compliant with IEEE 802.3af and 802.3at (PoE+), and also provide
Cisco prestandard PoE support for Cisco IP Phones and Cisco Aironet Access Points.
On a per-port basis, you can control whether or not a port automatically provides power when an IP phone
or an access point is connected.
To access an advanced PoE planning tool, use the Cisco Power Calculator available on Cisco.com at this
URL: http://tools.cisco.com/cpc/launch.jsp
You can use this application to calculate the power supply requirements for a specific PoE configuration. The
results show output current, output power, and system heat dissipation.
Warning
Caution
Caution
SUMMARY STEPS
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are
made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection
methods, unless the exposed metal parts are located within a restricted access location and users and service
people who are authorized within the restricted access location are made aware of the hazard. A restricted
access area can be accessed only through the use of a special tool, lock and key or other means of security.
Statement 1072
Category 5e and Category 6 cables can store high levels of static electricity. Always ground the cables to a
suitable and safe earth ground before connecting them to the switch or other devices.
Noncompliant cabling or powered devices can cause a PoE port fault. Use only standard-compliant cabling
to connect Cisco prestandard IP Phones and wireless access points, IEEE 802.3af, or 802.3at (PoE+) compliant
devices. You must remove any cable or device that causes a PoE fault.
1. Connect one end of the cable to the switch PoE port.
2. Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on when
both devices have established link.
3. Reconfigure and reboot the connected device, if needed.
4. Repeat Steps 1 through 3 to connect each device.
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Switch Installation
10/100/1000 Port Connections
DETAILED STEPS
Step 1Connect one end of the cable to the switch PoE port.
Step 2Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on when both devices
have established link.
The port LED is amber while STP discovers the topology and searches for loops. This process takes about 30 seconds,
and then the port LED turns green. If the LED is off, the other device might not be turned on, there might be a cable
problem, or there might be a problem with the adapter in the other device.
Step 3Reconfigure and reboot the connected device, if needed.
Step 4Repeat Steps 1 through 3 to connect each device.
Note
Many legacy powered devices, including older Cisco IP phones and access points that do not fully support
IEEE 802.3af, might not support PoE when connected to the switches by a crossover cable.
10/100/1000 Port Connections
The switch 10/100/1000 port configuration changes to operate at the speed of the attached device. If the
attached ports do not support autonegotiation, you can manually set the speed and duplex parameters.
Connecting devices that do not autonegotiate or that have the speed and duplex parameters manually set can
reduce performance or result in no linkage.
To maximize performance, choose one of these methods for configuring the Ethernet ports:
• Let the ports autonegotiate both speed and duplex.
• Set the interface speed and duplex parameters on both ends of the connection.
Auto-MDIX Connections
The autonegotiation and the auto-MDIX features are enabled by default on the switch.
With autonegotiation, the switch port configurations change to operate at the speed of the attached device. If
the attached device does not support autonegotiation, you can manually set the switch interface speed and
duplex parameters.
With auto-MDIX, the switch detects the required cable type for copper Ethernet connections and configures
the interface accordingly.
If auto-MDIX is disabled, use the guidelines in this table to select the correct cable.
Table 6: Recommended Ethernet Cables (When Auto-MDIX is Disabled)
Straight-Through CableCrossover CableDevice
NoYesSwitch to switch
NoYesSwitch to hub
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Auto-MDIX Connections
Switch Installation
Straight-Through CableCrossover CableDevice
YesNoSwitch to computer or server
YesNoSwitch to router
YesNoSwitch to IP phone
3
100BASE-TX and 1000BASE-T traffic requires twisted four-pair, Category 5 or higher. 10BASE-T
traffic can use Category 3 cable or higher.
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Troubleshooting
This chapter contains these topics:
• Diagnosing Problems, on page 43
• Finding the Switch Serial Number, on page 46
Diagnosing Problems
The LEDs on the front panel provide troubleshooting information about the switch. They show POST failures,
port-connectivity problems, and overall switch performance. You can also get statistics from Device Manager,
from the CLI, or from an SNMP workstation.
Switch POST Results
POST failures are usually fatal. Contact your Cisco technical support representative if your switch does not
pass POST.
CHAPTER 3
Switch LEDs
If you have physical access to the switch, look at the port LEDs for troubleshooting information about the
switch. See the LED section for a description of the LED colors and their meanings.
Switch Connections
Bad or Damaged Cable
Always examine the cable for marginal damage or failure. A cable might be just good enough to connect at
the physical layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors. You
can identify this situation because the port has many packet errors or the port constantly flaps (loses and
regains link).
• Examine or exchange the copper or fiber-optic cable with a known, good cable.
• Look for broken or missing pins on cable connectors.
• Rule out any bad patch panel connections or media convertors between the source and the destination.
If possible, bypass the patch panel, or eliminate faulty media convertors (fiber-optic-to-copper).
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Ethernet and Fiber-Optic Cables
• Try the cable in another port or interface, if possible, to see if the problem follows the cable.
Ethernet and Fiber-Optic Cables
Make sure that you have the correct cable for the connection.
• For Ethernet, use Category 3 copper cable for 10 Mb/s UTP connections. Use either Category 5, Category
5e, or Category 6 UTP for 10/100/1000 Mb/s connections.
• For fiber-optic cables, verify that you have the correct cable for distance and port type. Ensure that the
connected device ports match and use the same type of encoding, optical frequency, and fiber type.
• For copper connections, determine if a crossover cable was used when a straight-through was required
or the reverse. Enable auto-MDIX on the switch, or replace the cable.
Link Status
Verify that both sides have link. A single broken wire or a shutdown port can cause one side to show link
even though the other side does not have link.
Troubleshooting
A port LED that is on does not guarantee that the cable is fully functional. The cable might have encountered
physical stress that causes it to function at a marginal level. If the port LED does not turn on:
• Connect the cable from the switch to a known good device.
• Ensure that both ends of the cable are connected to the correct ports.
• Verify that both devices have power.
• Verify that you are using the correct cable type.
• Check for loose connections. Sometimes a cable appears to be seated, but is not. Disconnect the cable
and then reconnect it.
10/100/1000 Port Connections
A port appears to malfunction:
• Use the Mode button to show the status for all ports.
• Use the show interfaces privileged EXEC command to see if the port is error-disabled, disabled, or
shutdown. Reenable the port if necessary.
10/100/1000 PoE+ Port Connections
A powered device connected to a PoE port does not receive power:
• Use the Mode button to show the PoE status for all ports.
• Use the show interfaces privileged EXEC command to see if the port is in error-disabled, disabled, or
shutdown. Reenable the port if necessary.
• Verify that the power supply installed in the switch meets the power requirements of your connected
devices.
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Troubleshooting
SFP Module
• Verify that there is sufficient PoE power budget to provide power to the attached device. Use the show
power inline global configuration command to check on the available PoE power budget.
• Verify the cable type. Many legacy powered devices, including older Cisco IP phones and access points
that do not fully support IEEE 802.3af, might not support PoE when connected to the switch by a crossover
cable. Replace the crossover cable with a straight-through cable.
SFP Module
Interface Settings
Caution
Use only Cisco SFP modules in the switch. Each Cisco module has an internal serial EEPROM that is encoded
with security information. This encoding provides a way for Cisco to identify and validate that the module
meets the requirements for the switch.
• Inspect the SFP module. Exchange the suspect module with a known good module. Verify that the module
is supported on this platform. (The switch release notes on Cisco.com list the SFP modules that the switch
supports.)
• Use the show interfaces privileged EXEC command to see if the port or module is error-disabled,
disabled, or shutdown. Reenable the port if needed.
• Make sure that all fiber-optic connections are properly cleaned and securely connected.
Verify that the interface is not disabled or powered off. If an interface is manually shut down on either side
of the link, it does not come up until you reenable the interface. Use the show interfaces privileged EXEC
command to see if the interface is error-disabled, disabled, or shutdown on either side of the connection. If
needed, reenable the interface.
Noncompliant cabling or powered devices can cause a PoE port fault. Use only
standard-compliant cabling to connect Cisco prestandard IP Phones and wireless
access points or IEEE 802.3af-compliant devices. You must remove any cable
or device that causes a PoE fault.
Ping End Device
Ping from the directly connected switch first, and then work your way back port by port, interface by interface,
trunk by trunk, until you find the source of the connectivity issue. Make sure that each switch can identify
the end device MAC address in its Content-Addressable Memory (CAM) table.
Spanning Tree Loops
STP loops can cause serious performance issues that look like port or interface problems.
A unidirectional link can cause loops. It occurs when the traffic sent by the switch is received by its neighbor,
but the traffic from the neighbor is not received by the switch. A broken fiber-optic cable, other cabling
problems, or a port issue could cause this one-way communication.
You can enable UniDirectional Link Detection (UDLD) on the switch to help identify unidirectional link
problems.
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Switch Performance
Switch Performance
Speed, Duplex, and Autonegotiation
If the port statistics show a large amount of alignment errors, frame check sequence (FCS), or late-collisions
errors, this might mean a speed or duplex mismatch.
A common issue with speed and duplex occurs when duplex and speed settings are mismatched between two
switches, between a switch and a router, or between the switch and a workstation or server. Mismatches can
happen when manually setting the speed and duplex or from autonegotiation issues between the two devices.
To maximize switch performance and to ensure a link, follow one of these guidelines when changing the
duplex or the speed settings.
• Let both ports autonegotiate both speed and duplex.
• Manually set the speed and duplex parameters for the interfaces on both ends of the connection.
• If a remote device does not autonegotiate, use the same duplex settings on the two ports. The speed
parameter adjusts itself even if the connected port does not autonegotiate.
Troubleshooting
Autonegotiation and Network Interface Cards
Problems sometimes occur between the switch and third-party network interface cards (NICs). By default,
the switch ports and interfaces autonegotiate. Laptops or other devices are commonly set to autonegotiate,
yet sometimes autonegotiation issues occur.
To troubleshoot autonegotiation problems, try manually setting both sides of the connection. If this does not
solve the problem, there could be a problem with the firmware or software on your NIC. You can resolve this
by upgrading the NIC driver to the latest version.
Cabling Distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance
from the switch to the connected device meets the recommended guidelines.
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the switch serial number. You can also use the
show version privileged EXEC command to see the switch serial number.
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Troubleshooting
Finding the Switch Serial Number
Figure 39: Serial Number Location
Serial number4PID number1
Product label5MAC address2
CLEI code3
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Finding the Switch Serial Number
Troubleshooting
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Technical Specifications
This appendix contains these topics:
• Physical Specifications, on page 49
• Environmental Specifications, on page 50
• Power Requirements, on page 50
• PoE Power Consumption, on page 51
Physical Specifications
Physical Dimensions
APPENDIX A
Weight
Dimensions (H x D x W)
• 4.45 lbs (2.02 kg) (Cisco Catalyst
2960L-8TS-LL)
• 5.64 lbs (2.56 kg) (Cisco Catalyst
2960L-8PS-LL)
• 4.53 lbs (2.06 kg) (Cisco Catalyst
2960L-16TS-LL)
• 5.73 lbs (2.6 kg) (Cisco Catalyst
2960L-16PS-LL)
• 1.73 x 8.45 x 10.56 in. (4.4 x 21.5 x 26.8 cm)
(Cisco Catalyst 2960L-8TS-LL)
• 1.73 x 9.45 x 10.56 in. (4.4 x 24 x 26.8 cm)
(Cisco Catalyst 2960L-8PS-LL)
• 1.73 x 8.45 x 10.56 in. (4.4 x 21.5 x 26.8 cm)
(Cisco Catalyst 2960L-16TS-LL)
• 1.73 x 9.45 x 10.56 in. (4.4 x 24 x 26.8 cm)
(Cisco Catalyst 2960L-16PS-LL)
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Environmental Specifications
Environmental Specifications
Environmental Ranges
Technical Specifications
Operating temperature (except Catalyst
WS-C2960L-16PS-LL)
4
Operating temperature (Catalyst
WS-C2960L-16PS-LL)
5
4
Minimum ambient temperature for cold start is 32°F (0°C)
5
Minimum ambient temperature for cold start is 32°F (0°C)
Power Requirements
Power Requirements
AC input voltage
23 to 113°F (–5 to 45°C) up to 5,000 ft (1500 m)
23 to 104°F (–5 to 40°C) up to 10,000 ft (3000 m)
23 to 104°F (–5 to 40°C) up to 5,000 ft (1500 m)
23 to 95°F (–5 to 35°C) up to 10,000 ft (3000 m)
-13º to 158ºF (-25º to 70ºC) up to 15,000 ft (4500 m)Storage temperature
5% to 90% (noncondensing)Operating relative humidity
5% to 95% (noncondensing)Storage relative humidity
Up to 15,000 ft (4500 m)Storage altitude
110 to 220 VAC (autoranging)
• 0.16 to 0.26 A, 50 to 60 Hz (Cisco Catalyst
2960L-8TS-LL)
• 0.5 to 0.86 A, 50 to 60 Hz (Cisco Catalyst
2960L-8PS-LL)
• 0.2 to 0.33 A, 50 to 60 Hz (Cisco Catalyst
2960L-16TS-LL)
• 0.79 to 1.45 A, 50 to 60 Hz (Cisco Catalyst
2960L-16PS-LL)
Power rating
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• 0.04 KVA (Cisco Catalyst 2960L-8TS-LL)
• 0.11 KVA (Cisco Catalyst 2960L-8PS-LL)
• 0.05 KVA (Cisco Catalyst 2960L-16TS-LL)
• 0.19 KVA (Cisco Catalyst 2960L-16PS-LL)
Page 63
Technical Specifications
PoE Power Consumption
PoE Power Consumption
Switch
2960L-16TS-LL
2960L-16PS-LL
Consumption
without PoE
PoE
Available PoEConsumption with
(Maximum Power
Wattage for
BTU/hr)
15.54NANA15WCisco Catalyst 2960L-8TS-LL
89.0267W93W21WCisco Catalyst 2960L-8PS-LL
18.9NANA19WCisco Catalyst
156.7120W157W26WCisco Catalyst
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PoE Power Consumption
Technical Specifications
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Connector and Cable Specifications
This appendix contains these topics:
• Connector Specifications, on page 53
• Cables and Adapters, on page 54
Connector Specifications
10/100/1000 Ports (Including PoE)
All 10/100/1000 ports use standard RJ-45 connectors and Ethernet pinouts.
Figure 40: 10/100/1000 Port Pinouts
APPENDIX B
SFP Module Connectors
Figure 41: Duplex LC Cable Connector
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Cables and Adapters
Connector and Cable Specifications
Figure 42: Simplex LC Cable Connector
Figure 43: Copper SFP Module LC Connector
Cables and Adapters
SFP Module Cables
For cabling specifications, refer to the following notes:
Cisco SFP Transceiver Module Installation Notes
Each port must match the wave-length specifications on the other end of the cable, and the cable must not
exceed the stipulated cable length. Copper 1000BASE-T SFP module transceivers use standard four twisted-pair,
Category 5 cable at lengths up to 328 feet (100 meters).
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Connector and Cable Specifications
Cable Pinouts
Figure 44: Four Twisted-Pair Straight-Through Cable Schematic
Figure 45: Four Twisted-Pair Semi-Cross Cable Schematic
Cable Pinouts
Figure 46: Two Twisted-Pair Straight-Through Cable Schematic
Figure 47: Two Twisted-Pair Crossover Cable Schematic
Identifying a Crossover Cable
To identify a crossover cable, compare the two modular ends of the cable. Hold the cable ends side-by-side,
with the tab at the back. The wire connected to the pin on the outside of the left plug should be a different
color from the wire connected to the pin on the inside of the right plug.
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Console Port Adapter Pinouts
Figure 48: Identifying a Crossover Cable
Console Port Adapter Pinouts
The RS-232 console port uses an 8-pin RJ-45 connector. Use an RJ-45-to-DB-9 adapter cable to connect the
switch console port to a console PC. You need to provide a RJ-45-to-DB-25 female DTE adapter to connect
the switch console port to a terminal.
Connector and Cable Specifications
Table 7: Console Port Signaling with a DB-9 Adapter
Table 8: Console Port Signaling with a DB-25 Adapter
Console DeviceRJ-45-to-DB-9 Terminal AdapterSwitch Console Port (DTE)
SignalDB-9 PinSignal
CTS8RTS
DSR6DTR
RxD2TxD
GND5GND
GND5GND
TxD3RxD
DTR4DSR
RTS7CTS
Console DeviceRJ-45-to-DB-25 Terminal AdapterSwitch Console Port (DTE)
SignalDB-25 PinSignal
CTS5RTS
DSR6DTR
RxD3TxD
GND7GND
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Connector and Cable Specifications
Connector and Cable Specifications
Console DeviceRJ-45-to-DB-25 Terminal AdapterSwitch Console Port (DTE)
SignalDB-25 PinSignal
GND7GND
TxD2RxD
DTR20DSR
RTS4CTS
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Connector and Cable Specifications
Connector and Cable Specifications
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APPENDIX C
Configuring the Switch
This appendix contains these topics:
• Configuring the Switch Using the Configuration Setup Wizard, on page 59
• Configuring the Switch Using the CLI, on page 61
Configuring the Switch Using the Configuration Setup Wizard
Quick Setup: Accessing the Configuration Setup Wizard
When you first set up the switch, use the Configuration Setup wizard to enter the initial IP information. This
enables the switch to connect to local routers and the Internet. You can then access the switch through the IP
address for further configuration.
Note
If your device supports Bluetooth, it loads with the initial setup tasks preconfigured. Connect your PC to the
device using Bluetooth. In your Web browser, enter the IP address 172.16.0.1. Enter the following default
credentials: username: cisco, password: cisco and press Enter.
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Configuring the Switch
Configuring the Switch
5
6
Only on switch models that support PoE.
Mode button1
SYST LED (system)2
STAT LED (status)3
SPEED LED4
PoE LED
Console LED6
Port LEDs7
6
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Configuring the Switch
Completing the Configuration Setup Wizard
Before you Begin: If your PC has a static IP address, change your PC settings to temporarily use DHCP.
Step 1Verify that no devices are connected to the switch. Initially, the switch acts as a DHCP server.
Step 2Confirm that the STAT LED is solid green. This indicates that POST is complete. If the STAT LED turns amber, the
device failed POST. Reconnect the AC power cord to the AC power connector of your device and to a grounded AC
outlet. If the STAT LED still does not turn green, contact your Cisco representative or retailer.
Step 3Press and hold the Mode button for 3 seconds. When all of the LEDs above the Mode button turn green, release the
Mode button immediately.
Caution: If the LEDs next to the Mode button blink green, release the button. Blinking green LEDs indicate that the
device is already in Setup mode. Continuing to hold the Mode button after the LEDs have turned green, exits the Setup
mode.
Step 4Connect a straight-through Category 5 Ethernet cable to a 10/100/1000 Ethernet port on the switch front panel and to the
Ethernet port on the PC.
Step 5Verify that the port LEDs on the PC and on your device are solid green or blinking green. This indicates a successful
connection.
Step 6Wait 30 seconds.
Step 7To log on to the device using an Internet browser on your PC, type the IP address 10.0.0.1 or 10.0.0.3 in the address bar
of your Internet browser and press Enter.
Step 8Type the following default credentials: username: cisco, password: cisco and press Enter.
The Configuration Setup wizard is displayed. Click Go to Wizard.
Completing the Configuration Setup Wizard
Completing the Configuration Setup Wizard enables you to set up your device with the minimum configuration
required to enable traffic to pass through the network. To achieve this, you must complete the following setup
tasks as you proceed with the Configuration Setup Wizard.
• Basic Device Settings
• Interfaces
• Layer 3 Settings
• Advanced Device Settings
For more information on the configuration steps involved in completing the Configuration Setup Wizard, see
User Guide for Cisco Configuration Professional for Catalyst .
Configuring the Switch Using the CLI
Accessing the CLI Through the Console Port
You can access the CLI on a configured or unconfigured switch by connecting the RJ-45 console port or USB
console port of the switch to your PC or workstation and accessing the switch through a terminal emulation
program.
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Configuring the Switch
Connecting the RJ-45 Console Port
Connecting the RJ-45 Console Port
SUMMARY STEPS
1. Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. Connect the other end of the
cable to the switch console port.
2. Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application
such as HyperTerminal or ProcommPlus, makes communication between the switch and your PC or
terminal possible.
3. Configure the baud rate and character format of the PC or terminal to match the console port default
characteristics:
4. Power on the switch as described in the switch getting started guide.
5. The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt.
DETAILED STEPS
Step 1Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. Connect the other end of the cable to the
switch console port.
Step 2Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application such as
HyperTerminal or ProcommPlus, makes communication between the switch and your PC or terminal possible.
Step 3Configure the baud rate and character format of the PC or terminal to match the console port default characteristics:
• 9600 baud
• 8 data bits
• 1 stop bit
• No parity
• None (flow control)
Step 4Power on the switch as described in the switch getting started guide.
Step 5The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt.
Connecting the USB Console Port
SUMMARY STEPS
1. If you are connecting the switch USB console port to a Windows-based PC for the first time, install the
USB driver. See Installing the Cisco Microsoft Windows USB Device Driver, on page 63.
2. Connect a USB cable to the PC USB port. Connect the other end of the cable to the switch mini-B
(5-pin-connector) USB console port.
3. Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application
such as HyperTerminal or ProcommPlus, makes communication between the switch and your PC or
terminal possible.
4. Configure the baud rate and character format of the PC or terminal to match the console port default
characteristics:
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Configuring the Switch
Installing the Cisco Microsoft Windows USB Device Driver
5. Power on the switch as described in the switch getting started guide.
6. The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt. Follow
the steps in the Setup program.
DETAILED STEPS
Step 1If you are connecting the switch USB console port to a Windows-based PC for the first time, install the USB driver. See
Installing the Cisco Microsoft Windows USB Device Driver, on page 63.
Note
Step 2Connect a USB cable to the PC USB port. Connect the other end of the cable to the switch mini-B (5-pin-connector) USB
console port.
Step 3Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application such as
HyperTerminal or ProcommPlus, makes communication between the switch and your PC or terminal possible.
Step 4Configure the baud rate and character format of the PC or terminal to match the console port default characteristics:
Step 5Power on the switch as described in the switch getting started guide.
Step 6The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt. Follow the steps in the
Setup program.
USB Type A port on the switch provides file system support and is NOT a console port. See USB Type A Port
section.
• 9600 baud
• 8 data bits
• 1 stop bit
• No parity
• None (flow control)
Installing the Cisco Microsoft Windows USB Device Driver
A USB device driver must be installed the first time a Microsoft Windows-based PC is connected to the USB
console port on the switch.
Installing the Cisco Microsoft Windows XP USB Driver
SUMMARY STEPS
1. Obtain the Cisco USB console driver file from the Cisco.com web site and unzip it.
2. If using 32-bit Windows XP, double-click the setup.exe file in the Windows_32 folder. If using 64-bit
Windows XP, double-click the setup(x64).exe file in the Windows_64 folder.
3. The Cisco Virtual Com InstallShield Wizard begins.
4. The Ready to Install the Program window appears. Click Install.
5. The InstallShield Wizard Completed window appears. Click Finish.
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Installing the Cisco Microsoft Windows 2000 USB Driver
6. Connect the USB cable to the PC and the switch console port. The USB console port LED turns green,
and the Found New Hardware Wizard appears. Follow the instructions to complete the driver installation.
DETAILED STEPS
Step 1Obtain the Cisco USB console driver file from the Cisco.com web site and unzip it.
Configuring the Switch
Note
You can download the driver file from the Cisco.com site for downloading the switch software.
Step 2If using 32-bit Windows XP, double-click the setup.exe file in the Windows_32 folder. If using 64-bit Windows XP,
double-click the setup(x64).exe file in the Windows_64 folder.
Step 3The Cisco Virtual Com InstallShield Wizard begins.
Step 4The Ready to Install the Program window appears. Click Install.