Cisco 7940 User Manual

CHAP T E R

91

IP Phone Services Configuration

Using Cisco Unified Communications Manager Administration, you define and maintain the list of IP
phone services to which users can subscribe at their site. IP phone services comprise XML applications
that enable the display of interactive content with text and graphics on Cisco Unified IP Phones 7970,
7960, 7940, 7912, and 7905.

Note Cisco Unified IP Phones 7912 and 7905 only support text-based XML applications.

Cisco Unified Communications Manager provides sample IP phone services applications. You can also
create customized Cisco Unified IP Phone applications for your site.

After you configure the list of services, you can add services to the phones in the database and assign
them to phone buttons. In Cisco Unified Communications Manager Administration, you can view and
modify settings for phones and device profiles. Users can log on to the Cisco Unified IP Phone User
Options application and subscribe to these services for their Cisco Unified IP Phones.

This section covers the following topics:

• Finding an IP Phone Service, page 91-1

• Configuring an IP Phone Service, page 91-3

• IP Phone Service Configuration Settings, page 91-4

• Deleting an IP Phone Service, page 91-4

• Configuring an IP Phone Service Parameter, page 91-5

• IP Phone Service Parameter Settings, page 91-6

• Deleting an IP Phone Service Parameter, page 91-7

• Adding an IP Phone Service to a Phone Button, page 91-7

• Cisco Unified IP Phone Services, Cisco Unified Communications Manager System Guide

Finding an IP Phone Service

Because you might have several IP phone services in your network, Cisco Unified Communications
Manager lets you locate specific IP phone services on the basis of specific criteria. Use the following
procedure to locate IP phone services.

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Finding an IP Phone Service

Note During your work in a browser session, Cisco Unified Communications Manager Administration retains

your IP phone service search preferences. If you navigate to other menu items and return to this menu
item, Cisco Unified Communications Manager Administration retains your IP phone service search
preferences until you modify your search or close the browser.

Procedure

Step 1 Choose Device >Device Settings > Phone Services.

The Find and List IP Phone Services window displays. Records from an active (prior) query may also
display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

• From the first drop-down list box, select a search parameter.

• From the second drop-down list box, select a search pattern.

• Specify the appropriate search text, if applicable.

Chapter 91 IP Phone Services Configuration

Note To add additional search criteria, click the + button. When you add criteria, the system searches

for a record that matches all criteria that you specify. To remove criteria, click the – button to
remove the last added criterion or click the Clear Filter button to remove all added search
criteria.

Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing
a different value from the Rows per Page drop-down list box.

Note You can delete multiple records from the database by checking the check boxes next to the

appropriate record and clicking Delete Selected. You can delete all configurable records for this
selection by clicking Select All and then clicking Delete Selected.

Step 4 From the list of records that display, click the link for the record that you want to view.

Note To reverse the sort order, click the up or down arrow, if available, in the list header.

The window displays the item that you choose.

Additional Information

See the “Related Topics” section on page 91-8.

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Chapter 91 IP Phone Services Configuration

Configuring an IP Phone Service

Perform the following steps to add or update an IP phone service.

Caution Do not put IP phone services on any Cisco Unified Communications Manager server at your site or any

server that is associated with Cisco Unified Communications Manager, such as the TFTP server or
directory database publisher server. This precaution eliminates the possibility that errors in an IP phone
service application will have an impact on Cisco Unified Communications Manager performance or
interrupt call-processing services.

Procedure

Step 1 Choose Device >Device Settings > Phone Services.

The Find and List IP Phone Services window displays.

Step 2 Perform one of the followings tasks:

• To add an IP phone service, click the Add New button. The IP phone services Configuration window

displays. Continue with Step 3.

• To update an existing IP phone service (for example, to change the service URL or other

information), locate the appropriate IP phone service as described in “Finding an IP Phone Service”

section on page 91-1. Click the name of the IP phone service that you want to update and continue

with Step 3.

Configuring an IP Phone Service

Step 3 Enter the appropriate settings as described in Table 91-1.

Step 4 Click Save.

You can add, update, or delete parameters as needed as described in “Configuring an IP Phone Service

Parameter” section on page 91-5 and “Deleting an IP Phone Service Parameter” section on page 91-7.

Step 5 To apply the changes, update the IP phone services Configuration window:

• If the service was modified after subscriptions existed, click Update Subscriptions to rebuild all

user subscriptions. You must update subscriptions if you changed the service URL, removed a phone
service parameter, or changed the Parameter Name for a phone service parameter.

Note If you change the service URL, remove an IP phone service parameter, or change the name

of a phone service parameter for a phone service to which users are subscribed, be sure to
click Update Subscriptions to update all currently subscribed users with the changes. If you
do not do so, users must resubscribe to the service to rebuild the URL correctly.

• If the service is new and you do not need to rebuild user subscriptions, click Save.

Additional Information

See the “Related Topics” section on page 91-8.

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