Cisco 450 Hardware Installation Manual

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Cisco 450 Voice Gateway Hardware Installation Guide
First Published: 2018-10-15
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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©
2018 Cisco Systems, Inc. All rights reserved.
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CHAPTER 1
Overview of Cisco VG450 Voice Gateway
Cisco High-Density Analog Voice Gateway provide enterprises, managed services providers, and service providers the ability to directly connect public-switched telephone networks (PSTNs) and existing telephony equipment to Cisco 4000 Series Integrated Services Routers. These fixed-port (FXS and FXO) modules provide Dual-Tone Multifrequency (DTMF) detection, voice compression and decompression, call progress tone generation, Voice Activity Detection (VAD), echo cancellation, and adaptive jitter buffering. Cisco VG450 Voice Gateway is a high-density analog voice gateway. It is an intermediate path that enables TDM to IP transition.
The Cisco VG450 Voice Gateway supports the following interfaces:
• Gigabit Ethernet (GE)
• USB
• Network Interface Module (NIM)
• Single-Wide Service Module (SWSM) interface
• Double-Wide Service Module (DWSM) interface
This chapter contains the following sections:
Features and Benefits of Cisco VG450 Voice Gateway, on page 1
Slot, Bay, and Ports, on page 4
Cisco VG450 Voice Gateway Chassis, on page 6
Technical and Compliance Specifications, on page 6
Platform and Software Requirements, on page 8
Features and Benefits of Cisco VG450 Voice Gateway
Cisco VG450 Voice Gateway provides VoIP connectivity to analog devices, such as analog desk phones, analog conference room phones, fax machines and modems. Cisco 450 Voice Gateway provides several improvements from the previous high-density analog and digital extension modules (EVMs), in the following ways:
On-board Digital Signal Processor (DSP)—The FXO and FXS service modules contain an onboard DSP and don’t require the router to have a dedicated packet voice DSP module (PVDM) on the motherboard. The DSP on the voice module is necessary for the voice features. It also provides for echo cancellation of up to 128-ms echo-tail length for demanding network conditions.
Support for Online Insertion and Removal (OIR)—The FXS and FXO service modules support Online Insertion and Removal (OIR), reducing the downtime required for new or replacement modules. The
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Features and Benefits of Cisco VG450 Voice Gateway
service modules can be inserted into the SM-X slot on the supported Cisco 4000 Series ISRs without powering off the router.
FXS-E (extended loops) support—FXS ports on the new modules support FXS-E with the following details:
• Higher loop current (35 mA) to accommodate specialty phones
• Longer loop length for loops with 26 AWG wire, up to 11,000 feet (3400 meters)
• Higher ringing voltage (65 Vrms, no load)
Note
Switching between the modes requires reload of the ISR chassis.
FXO failover bypass ports—A failover bypass port, also called a failover trunk bypass, provides a way to use designated analog phone ports to make phone calls through the PSTN during a power outage.
In addition to these features, Cisco 450 Voice Gateway supports the following features:
• Caller line ID
• G.711, G.729a, and G.726
• G722, iLBC, GSMAMR-NB, and Internet Speech Audio Codec (iSAC)
• Fax detection, pass-through, and relay (T.38)
• Modem pass-through
• DTMF detection
• Echo cancellation
• Voice activity detection
• Comfort noise generation
• Real-Time Control Protocol (RTCP)
• Acoustic shock protection
• Real-Time Transport Protocol (RTP)
• RFC 4733 Digit Relay
• Noise reduction is on the roadmap
• The FXS features include:
• Support for either FXS or DID functionality
• Message-Waiting Indicator (MWI)
• Cable detection: GR909 line test
• The FXO features include:
• Support for both ground-start and loop-start modes
• Support for FXO CAMA signaling type
• Call Detail Record (CDR) information
• Support for interworking with Cisco Unified Communications Manager (Skinny Client Control Protocol [SCCP]), H.323, Session Initiation Protocol (SIP), and Media Gateway Control Protocol (MGCP) 0.1
• Cable detection
• Overload protection
Overview of Cisco VG450 Voice Gateway
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Overview of Cisco VG450 Voice Gateway
Analog Phone Connectivity
Cisco 450 Voice Gateway are ideal for analog phone deployments ranging from centralized to sparsely concentrated or distributed topologies. Cisco 4000 Series Integrated Services Routers offer many supplementary analog calling features, depending on the call control and signaling type used. All supplementary analog features are supported through the FXS and FXO service modules. The analog interface on Cisco 4000 Series also supports Feature Access Codes (FACs) for invoking supplementary services.
Fax and Modem Connectivity
FXS ports on Cisco 450 Voice Gateway support fax machines and modems. When using fax machines, the gateways support T.38 fax relay and fax pass-through. T.38 fax relay technologies allow transfer of faxes across the network with high reliability using less bandwidth than a voice call. All modems can be connected to the Cisco VG Series Gateways and are transferred over the network using modem pass-through.
Protocols Supported
The voice gateways support the following protocols:
Analog Phone Connectivity
• SCCP
• H.323v4
• MGCP
• SIP
• Real-Time Transport Protocol (RTP)
• Secure Real-Time Transport Protocol (SRTP)
• Trivial File Transfer Protocol (TFTP)
• HTTP server
• Simple Network Management Protocol (SNMP)
• Telnet
• Dynamic Host Configuration Protocol (DHCP)
• DNS
• Cisco Unified Communications Manager or Cisco Unified Communications Manager Express redundancy support using Hot Standby Router Protocol (HSRP)
• Call survivability: MGCP failover to an H.323 connection to the Survivable Remote Site Telephony (SRST) router
• T.38 fax relay and modem pass-through
• Codec support: G.711, G.729. G.729a will be used if the gateway does not support G729 annex b
• RADIUS and TACACS+ for Telnet and authorization
The following table lists the feature specifications for Cisco 450 Voice Gateway.
Table 1: Cisco SM-X Single-Wide Service Module Feature Specifications
Tip and Ring Interface for each FXS port
SM-X-72FXSSM-X-24FXS/4FXOSM-X-16FXS/2FXOSM-X-8FXS/12FXOFeature
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Slot, Bay, and Ports
Overview of Cisco VG450 Voice Gateway
SM-X-72FXSSM-X-24FXS/4FXOSM-X-16FXS/2FXOSM-X-8FXS/12FXOFeature
Interface
Address signaling format
FXS signaling formats
FXS/FXO (RJ-21)RJ-21 ports 0 to 7: FXSRJ-21 ports 8 to 19: FXO
In-band DTMF Out-of-band pulse (8 to 12 pps)
FXS loop-start, ground-start, and DID signaling
Slot, Bay, and Ports
The FXO port is used to connect to PBX or key systems, or to provide off-premises connections to the PSTN. It supports battery reversal detection and caller ID. The FXO port is also used to connect to analog Centralized Automatic Message Accounting (CAMA) trunks to provide dedicated E-911 service (only in North America).
The FXS port is used to connect analog phones, modems, fax machines, and speaker phones to an enterprise IP voice system, and to use them as extensions to your Cisco or third-party IP call-control system. Having these devices tightly integrated with the IP-based phone system is advantageous for increased manageability, scalability, and cost-effectiveness. The Direct Inward Dialing (DID) port is used to provide off-premises DID connection from the central office. It serves only incoming calls from the PSTN. The Caller ID feature is not supported in DID mode.
FXS/FXO (RJ-21)RJ-21 ports 0 to 15: FXSRJ-21 ports 16 and 17: FXO
In-band DTMF Out-of-band pulse (8 to 12 pps)
FXS loop-start, ground-start, and DID signaling
(RJ-11)RJ-21 ports 0 to 23: FXSRJ-11 ports 24 to 27: FXO
In-band DTMF Out-of-band pulse (8 to 12 pps)
FXS loop-start, ground-start, and DID signaling
FXS (RJ-21)FXS (RJ-21), FXO
In-band DTMF Out-of-band pulse (8 to 12 pps)
FXS loop-start, ground-start, and DID signaling
Cisco 450 Voice Gateway supports the following:
• Slot 0/1, 0/2, 0/3:
• NIM-1MFT-T1/E1
• NIM-2MFT-T1/E1
• NIM-4MFT-T1/E1
• NIM-8MFT-T1/E1
• NIM-2FXO
• NIM-4FXO
• NIM-4EM
• NIM-2BRI-NT/TE
• NIM-4BRI-NT/TE
• NIM-2FXSP
• NIM-4FXSP
• NIM-2FXS/4FXOP
• SM Slots 1 and 2:
• SM-X-8FXS/16FXO
• SM-X-16FXS/2FXO
• SM-X-24FXS/4FXO
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Overview of Cisco VG450 Voice Gateway
• SM slot 3:
The following table provides information about Cisco 450 Voice Gateway SKU:
Table 2: Cisco 450 Voice Gateway
Slot, Bay, and Ports
• SM-X-72FXS
• SM-X-72FXS
• No Skye SM is supported.
• No DSP Farm is supported
• No CUBE and CME are supported
• Old D3 analog FXS and combo FXS/FXO NIMs are not supported.
• T1/E1: channel-group CLI is not supported
• CME: telephone service CLI is not supported.
Interface
SM-X-72FXS
Maximum Number of FXS-E Ports
RENs
168SM-X-8-FXS/12FXO
Number of Failed-over PortsLEDMaximum Number or
8 ports on RJ-21EN LED (Amber/Green)
ACT LED (Green)
1616SM-X-16-FXS/2FXO
2 ports on RJ-21EN LED (Amber/Green)
ACT LED (Green)
1616SM-X-24-FXS/4FXO
4 ports on RJ-11EN LED (Amber/Green)
ACT LED (Green)
• 16 for 72FXS mode
• 56 for 56FXS-E mode
• 40
• 30 ACT LED (Green)
EN LED (Amber/Green)
The slot, bay, and port information for Cisco 450 Voice Gateway FXS module is as follows:
PortBaySlotInterface
0-701-2SM-X-8-FXS/12FXO
0-1501-2SM-X-16-FXS/2FXO
0-2301-2SM-X-24-FXS/4FXO
SM-X-72FXS
The slot, bay, and port information for Cisco 450 Voice Gateway FXO module is as follows:
01 and
3
• 0-71
• 0-55
PortBaySlotInterface
8-1901-2SM-X-8-FXS/12FXO
16-1701-2SM-X-16-FXS/2FXO
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Cisco VG450 Voice Gateway Chassis
PortBaySlotInterface
24-2701-2SM-X-24-FXS/4FXO
Cisco VG450 Voice Gateway Chassis
The following figures show the front and back panels of the Cisco VG450 Voice Gateway Chassis:
Figure 1: Front Panel of the VG450 Voice Gateway
Overview of Cisco VG450 Voice Gateway
Figure 2: Back Panel of the VG450 Voice Gateway
Technical and Compliance Specifications
The following table details the technical specifications of Cisco VG450 Voice Gateway.
Table 3: Cisco VG450 Voice Gateway Technical Specifications
Physical
Dimensions (H x W x D)
SM-X-72FXSSM-X-24FXS/4FXOSM-X-16FXS/2FXOSM-X-8FXS/12FXODescription
1.58 x 15.57 x 7.57 inches1.58 x 7.44 x 7.6 inches1.58 x 7.44 x 7.6 inches1.58 x 7.44 x 7.6 inches
Power
AC power
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4.94 lb (2.24 kg)2.12 lb (0.96 kg)1.98 lb (0.90 kg)1.90 lb (0.86 kg)Weight
128.16W79.37W70.32W53.55W
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Overview of Cisco VG450 Voice Gateway
Technical and Compliance Specifications
SM-X-72FXSSM-X-24FXS/4FXOSM-X-16FXS/2FXOSM-X-8FXS/12FXODescription
10.68A on 12V6.61A on 12V5.86A on 12V4.46A on 12VCurrent
12V from backplane12V from backplane12V from backplane12V from backplaneVoltage
-44V-44V-44V-44VOn-hook voltage
Off-hook loop current
Operating temperature
Nonoperating temperature
FXS loop resistance
resistance
REN loading
25 mA (maximum) for short loop-length-port35 mA for long loop-length-port
32 o to 104 o F (0 o to 40 o C)
-40 o to 158 o F (-40 o to 70 o C)
Up to 600 ohms for short loop-length-portUp to 1400 ohms for long loop-length-port
5 RENs per port (short-loop-length port)2 RENs per port (long-loop-length port)
25 mA (maximum) for short loop-length-port35 mA for long loop-length-port
32 o to 104 o F (0 o to 40 o C)
-40 o to 158 o F (-40 o to 70 o C)
Up to 600 ohms for short loop-length-portUp to 1400 ohms for long loop-length-port
5 RENs per port (short-loop-length port)2 RENs per port (long-loop-length port)
25 mA (maximum) for short loop-length-port35 mA for long loop-length-port
32 o to 104 o F (0 o to 40 o C)
-40 o to 158 o F (-40 o to 70 o C)
Up to 600 ohms for short loop-length-portUp to 1400 ohms for long loop-length-port
5 RENs per port (short-loop-length port)2 RENs per port (long-loop-length port)
25 mA (maximum) for short loop-length-port35 mA for long loop-length-port
32 o to 104 o F (0 o to 40 o C)
-40 o to 158 o F (-40 o to 70 o C)
Up to 600 ohms for short loop-length-portUp to 1400 ohms for long loop-length-port
Up to 1400 ohmsUp to 1400 ohmsUp to 1400 ohmsUp to 1400 ohmsDID loop
20, 25, 30, and 50 Hz20, 25, 30, and 50 Hz20, 25, 30, and 50 Hz20, 25, 30, and 50 HzRing frequency
5 RENs per port (short-loop-length port)2 RENs per port (long-loop-length port)
Impedance
FXS loop length
600c, 600r, 900c, 900r, complex1, complex2, complex3, complex4, complex5, and complex6
Short-loop-length port: 3000 ft (900 m) with 26 AWG, 5500 ft (1700 m) with 24 AWGLong-loop-length port: 11,000 ft (3400 m) with 26 AWG, 18,000 ft (5500 m) with 24 AWG
600c, 600r, 900c, 900r, complex1, complex2, complex3, complex4, complex5, and complex6
Short-loop-length port: 3000 ft (900 m) with 26 AWG, 5500 ft (1700 m) with 24 AWGLong-loop-length port: 11,000 ft (3400 m) with 26 AWG, 18,000 ft (5500 m) with 24 AWG
600c, 600r, 900c, 900r, complex1, complex2, complex3, complex4, complex5, and complex6
Short-loop-length port: 3000 ft (900 m) with 26 AWG, 5500 ft (1700 m) with 24 AWGLong-loop-length port: 11,000 ft (3400 m) with 26 AWG, 18,000 ft (5500 m) with 24 AWG
The following table details the compliance specifications of Cisco VG450 Voice Gateway.
Cisco 450 Voice Gateway Hardware Installation Guide
600c, 600r, 900c, 900r, complex1, complex2, complex3, complex4, complex5, and complex6
Short-loop-length port: 3000 ft (900 m) with 26 AWG, 5500 ft (1700 m) with 24 AWGLong-loop-length port: 11,000 ft (3400 m) with 26 AWG, 18,000 ft (5500 m) with 24 AWG
Category 3 and Category 5Category 3 and Category 5Category 3 and Category 5Category 3 and Category 5Cables
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Platform and Software Requirements
Overview of Cisco VG450 Voice Gateway
DescriptionCompliance Specification
Safety
Telecom
EMC
Immunity
• UL 60950-1
• CAN/CSA C22.2 No. 60950-1
• EN 60950-1
• AS/NZS 60950-1
• IEC 60950-1
• TIA/EIA/IS-968
• CS-03
• TBR21 (FXO)
• ES 201 970 (FXS)
• S002, S003
• 47 CFR, Part 15
• CES-003 Issue 4
• EN55022 Class A/B
• CISPR22 Class A/B
• AS/NZS 3548 Class A
• VCCI V-3
• CNS 13438
• EN 300-386
• EN 55024, CISPR 24
• EN50082-1
• EN 61000-6-1
• EN300-386
Platform and Software Requirements
Cisco 450 Voice Gateway is supported on Cisco 4461 Integrated Services Router effective with Cisco IOS XE Fuji 16.9.1 or later. The service modules provide gateway services for Cisco Unified Communications using Cisco Unified Communications Manager with SRST or Cisco Unified Communications Manager Express. The following table provides information about the software version that is compatible with FXO and FXS service modules.
Table 4: Compatible Software Versions with the FXO and FXS Service Modules
Software VersionProduct Category
Cisco IOS XE Fuji 16.9.1Cisco IOS XE Software
10.5.2(SU8), 11.5.1(SU6) and 12.5Cisco Unified Communications Manager
Any version that is compatible with Cisco IOS XE Fuji 16.7.1Cisco Unified Communications Manager Express
IP-based trunk; SIP and H.323Third-party Call Control
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Overview of Cisco VG450 Voice Gateway
Configuration Methods
After Cisco 450 Voice Gateway is operational, use the procedures in Cisco Voice 450 Gateway Software Configuration Guide to configure the specific services and functions or to make changes to an existing
configuration.
There are multiple methods for configuring Cisco 4000 Series Integrated Services Routers:
• System configuration dialog
• Configuration mode: Cisco IOS software CLI
• Setup command facility: Remote configuration through a LAN
• SNMP-based application: CiscoView or HP OpenView
• HTTP-based configuration server: Provides access to the CLI from a web browser
Configuration Methods
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Configuration Methods
Overview of Cisco VG450 Voice Gateway
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Planning Your Installation
This chapter provides preinstallation information, such as recommendations and requirements that must be met before installing your Cisco VG450 Voice Gateway. See the following sections to prepare for installation:
Location and Mounting Requirements, on page 11
Distance Limitations for Interface Cables, on page 13
Interference Considerations , on page 14
Location and Mounting Requirements
The three mounting possibilities for your Cisco VG450 Voice Gateway are as follows:
• Rack-mount
• Wall-mount
• Bench-top
The mounting location must provide the following:
CHAPTER 2
Temperature Control and Ventilation
The installation location (room, closet, or cabinet) for the Cisco VG450 Voice Gateway should always be well ventilated and provide adequate air circulation to ensure proper cooling. The room temperature should be maintained between 32 to 122°F (0 to 50°C).
Note
The Cisco VG450 Voice Gateway chassis is designed for back and sides-to-front airflow.
Enclosed Racks
Caution
Enclosed racks must have adequate ventilation. An enclosed rack should never be overcrowded and should have louvers and a fan.
If the Cisco VG450 Voice Gateway is installed in an enclosed rack with a ventilation fan at the top, make sure that heated air drawn upward from other equipment does not prevent adequate cooling.
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Bench-Mounted
If the chassis is installed using slide rails, check for blocked ventilation ports when it is in position in the rack or cabinet. Make sure that the ventilation ports of the Cisco VG450 Voice Gateway are not blocked.
Tip
Baffles can help isolate exhaust air from intake air. Baffles also help draw cooling air through the cabinet. The best location for the baffles depends on the airflow patterns in the rack. You can test the airflow by experimenting with different equipment arrangements.
Bench-Mounted
If the unit is placed on a bench-top, do not stack other equipment or paper on the chassis. Provide plenty of space for air circulation (front to back). Inadequate ventilation can result in overheating and damage.
Access to Chassis
Allow space at the rear of the chassis for cable connections. Also consider the need to access the chassis for future upgrades, maintenance, and troubleshooting.
Planning Your Installation
Chassis Grounding
Chassis grounding is provided through the power cable, which uses a standard grounding plug. However, the chassis also requires a reliable earth ground using the earth ground lug and hardware provided.
Power Source
A Cisco VG450 Voice Gateway with AC power supply autoselects either 100–127 volt or 200–240 volt operation. AC versions include a 6-foot (1.8-meter) electrical power cord. (A label near the power cord indicates the correct voltage, frequency, current draw, and power dissipation.)
Power Suppy Considerations
Cisco VG450 Voice Gateway requires significantly more power because of its high-density ports and OPX ‘Lite’ requirements.
This require a larger 48V battery backup that may need to be custom built.
To handle power failure conditions, an uninterrupted power supply (UPS) is needed. UPS is widely available in all markets, including emerging markets (due to prevalence of UPS for personal computers). Thus, a separate UPS for Cisco VG450 Voice Gateway is a viable option when the ISR/UPS is not co-located with it.
If you suspect that your AC power is not clean—if lights flicker often or there is machinery with large motors nearby—have a qualified person test the power. Install a power conditioner if necessary.
Danger
12
Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
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Planning Your Installation
Cable Types
Danger
Danger
Danger
Danger
Cable Types
Read the installation instructions before you connect the system to its power source. Statement 1004
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:120 VAC, 15A U.S. (240 VAC, 10A international) Statement 1005
The device is designed for connection to TN and IT power systems. Statement 1007
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means by security. Statement 1017
The cable types that are used are dependent on the Cisco VG450 Voice Gateway that you are using. For more information, see the “Cable Specifications and Information” section on page A-1 .
• GE cables (RJ-45 to RJ-45 straight-through cables)
• Analog voice cables (RJ-21)
Distance Limitations for Interface Cables
When planning your installation, consider distance limitations and potential electromagnetic interference (EMI) as defined by the Electronic Industries Association (EIA). Distance limitation information is included for the following VG ports:
Gigabit Ethernet Maximum Distance
The maximum segment distance for Gigabit Ethernet is 330 feet (100 meters) (specified in IEEE 802.3).
FXS Analog Voice Port Maximum Distance
The maximum distance is established by a total allowable loop resistance (including the phone or terminal equipment) of 600 ohms.
FXS-E (Extended loop) Analog Voice Port Maximum Distance
The maximum distance is established by a total allowable loop resistance (including the phone or terminal equipment) of 1400 ohms.
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Interference Considerations
Note
Typically, a 26 AWG wire is equal to 81.6 ohm/Kft and 24 AWG wire is equal to 51.3 ohm/Kft.
Interference Considerations
When you run cables for any significant distance in an electromagnetic field, interference can occur between the electromagnetic field and the signals on the cables. This has two implications for the installation of terminal plant cabling:
• Unshielded plant cabling can emit radio interference.
• Strong electromagnetic interference (EMI), especially as caused by lightning or radio transmitters, can destroy the EIA/TIA-232 drivers and receivers in the Cisco VG450 Voice Gateway.
If you use twisted-pair cables with a good distribution of grounding conductors in your plant cabling, emitted radio interference is unlikely.
If you have cables exceeding recommended distances, or if you have cables that pass between buildings, give special consideration to the effect of lightning strikes or ground loops. If your site has these characteristics, consult experts in lightning suppression and shielding. The electromagnetic pulse caused by lightning or other high-energy phenomena can easily couple enough energy into unshielded conductors to destroy electronic devices.
Planning Your Installation
Most data centers cannot resolve such infrequent, but potentially catastrophic problems without pulse meters and other special equipment. Take precautions to avoid these problems by providing a properly grounded and shielded environment and by installing electrical surge suppression.
If you remove any module, you must either install a module in its place or install a cover plate over the opening. All module openings must be either occupied or covered to prevent electromagnetic interference.
For advice on the prevention of electromagnetic interference, consult experts in radio-frequency interference (RFI).
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CHAPTER 3
Installing the Cisco VG450 Voice Gateway
Tip
While you do this installation, record your progress and site information. See the suggested format in the
Keeping Track Checklist, on page 19.
Danger
Danger
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Read the installation instructions before connecting the system to the power source. Statement 1004
This chapter contains the procedures for installing your Cisco VG450 Voice Gateway and consists of the following sections:
Safety Recommendations, on page 15
Site Log, on page 19
Keeping Track Checklist, on page 19
Installation Checklist, on page 19
Mounting Tools and Equipment, on page 20
Unpacking and Inspection, on page 21
Installing Cisco VG450 Voice Gateway, on page 21
Removing Cisco VG450 Voice Gateway, on page 22
Safety Recommendations
The following information is included to alert you to safety recommendations and best practices when working with this equipment.
Maintaining Safety with Electricity
Follow these guidelines when working on equipment powered by electricity.
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Maintaining Safety with Electricity
Installing the Cisco VG450 Voice Gateway
Danger
Danger
Danger
Danger
Danger
High leakage current—earth connection essential before connecting to system power supply. Statement 342
When installing the product, please use the provided or designated connection cables/power cables/AC adaptors/batteries. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL" or "CSA" shown on the cord), not regulated with the subject law by showing "PSE" on the cord, for any other electrical devices than products designated by CISCO. Statement 371
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than 15A minimum, 60VDC, 35A minimum, 60VDC, 45A minimum, 60VDC, or 50A minimum, 60VDC for the Circuit Breaker. Statement 1005
This equipment has been designed for connection to TN and IT power systems. Statement 1007
Class 1 laser product. Statement 1008
Danger
Danger
Danger
Danger
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Statement 1015
Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
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Installing the Cisco VG450 Voice Gateway
Maintaining Safety with Electricity
Danger
Danger
Danger
Danger
Danger
This unit might have more than one power supply connection. All connections must be removed to de-energize the unit. Statement 1028
Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032
Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Statement 1035
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Statement 1036
Danger
Danger
Danger
Danger
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Statement 1037
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Statement 1038
To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039
Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041
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General Safety Practices
Installing the Cisco VG450 Voice Gateway
Danger
Danger
Danger
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call. Statement 1042
For diverging beams, viewing the laser output with certain optical instruments within a distance of 100 mm may harm your eyes. For collimated beams, viewing the laser output with certain optical instruments designed for use at a distance may harm your eyes. Statement 1054
Installation of the equipment must comply with local and national electrical codes. Statement 1074
General Safety Practices
Follow these guidelines to ensure personal safety and to protect the equipment:
• Keep the chassis area clear and dust-free during and after installation.
• Put the removed chassis cover in a safe place.
• Keep tools away from walk areas where you and others could fall over them.
• Do not wear loose clothing that could get caught in the chassis.
• Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Danger
Safety Tips
This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043
Use these tips as safety guidelines when installing or working around this equipment:
• Locate the emergency Power-off switch for the room in which you are working. Then, if an electrical accident occurs, you can act quickly to turn off the power.
• Disconnect all power before installing or removing a chassis.
• Do not work alone if potentially hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, and missing safety grounds.
• If an electrical accident occurs, proceed as follows:
• Use caution; do not become a victim yourself.
• Turn off power to the system.
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Installing the Cisco VG450 Voice Gateway
• If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help.
• Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when electronic components are improperly handled; it can result in complete or intermittent failures.
Always follow ESD-prevention procedures when removing and replacing components.
• Ensure that the chassis is electrically connected to earth ground.
• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.
• Connect the clip to the ESD-strap connection jack (to the left of the power switch on the rear of the chassis) or to an unpainted chassis frame surface.
Preventing Electrostatic Discharge Damage
Caution
For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohm (Mohm).
Site Log
We recommend that you maintain a Site Log to record all actions relevant to the system. Site Log entries might include the following:
• Installation—Print a copy of the Installation Checklist and insert it into the Site Log.
• Upgrades and maintenance—Use the Site Log to record ongoing maintenance and expansion history. Update the Site Log to reflect the following:
• Configuration changes
• Maintenance schedules, requirements, and procedures performed
• Comments, notes, and problems
• Changes and updates to Cisco IOS software
Keeping Track Checklist
We recommend that you use an installation checklist and maintain a Site Log.
Installation Checklist
The folllowing Installation Checklist lists the tasks for installing a Cisco VG450 Voice Gateway. Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG450 Voice Gateway, include a copy of the checklist in your Site Log. (Installation Checklist image)
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Mounting Tools and Equipment
Installation Checklist for site ______________________________________________
Cisco VG name/serial number _____________________________________________
Installing the Cisco VG450 Voice Gateway
Task
Background information placed in Site Log
Environmental specifications verified
Site power voltages verified
Installation site prepower check completed
Required tools available
Additional equipment available
Cisco VG received
Quick start guide received
Regulatory compliance and safety information received
Information packet, warranty card, and Cisco.com card received
Software version verified
Rack, desktop, or wall-mounting of chassis completed
DateVerified
by
Initial electrical connections established
ASCII terminal attached to console port
Modem attached to console port (for remote configuration)
Signal distance limits verified
Startup sequence steps completed
Initial operation verified
Mounting Tools and Equipment
Obtain the following tools and parts to install a Cisco VG450 Voice Gateway:
• Standard flat-blade screwdriver as required for attaching brackets to rack or wall
• Phillips screwdriver for attaching brackets to a Cisco VG450 Voice Gateway
• Mounting brackets and screws for 24-inch rack, if required:
• Four telco machine screws, for installing the chassis in a rack (use the screw size required by the rack)
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Installing the Cisco VG450 Voice Gateway
• Screws and anchors for wall-mounting, if required
• Eight wood screws or other fasteners, for installing the chassis on a wall. An additional starter screw can be used to facilitate wall-mounting.
• ESD-preventive wrist strap
In addition, you might need the following external equipment:
• Console terminal or PC with terminal emulation software
• PC running terminal emulation software for administrative access
• Modem for remote access
• Analog voice RJ-21 cable
• Ethernet switch
• Modem for remote configuration
Unpacking and Inspection
Do not unpack the Cisco VG450 until you are ready to install it. If the installation site is not ready, keep the chassis in its shipping container to prevent accidental damage.
Unpacking and Inspection
The Cisco VG450, cables, printed publications, and any optional equipment you ordered might be shipped in more than one container. When you unpack each shipping container, check the packing list to ensure that you received all the following items:
• Cisco VG450 Voice Gateway
• Power cord, 6-foot (1.8-meter)
• RJ-45-to-DB-25 adapter cable (labeled Console)
• RJ-45-to-DB-9 adapter cable (labeled Auxiliary)
• Rack-mounting brackets for 19-inch rack (one pair) with screws for attaching to chassis
• Chassis guard for wall-mounting applications
• Grounding lug and fasteners
Inspect all items for shipping damage. If anything appears damaged, or if you encounter problems when installing or configuring your system, contact a customer service representative.
Installing Cisco VG450 Voice Gateway
SUMMARY STEPS
1. Shut down the electrical power to the slot in the router either by turning off the electrical power to the
router or by issuing the online insertion and removal (OIR) commands. Leave the power cable plugged in to channel ESD voltages to ground. For more information on OIR, see the “Managing Cisco Enhanced Services and Network Interface Modules” chapter in the Cisco 4000 Series ISRs Software Configuration Guide .
2. Remove the blank faceplates installed over the network interface module slot that you intend to use.
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Installing the Cisco VG450 Voice Gateway
Removing Cisco VG450 Voice Gateway
3. Align the module with the guides in the chassis walls or slot divider and slide it gently into the NIM slot
on the router.
4. Push the module into place until you feel the edge connector seat securely into the connector on the router
backplane. The module faceplate should contact the chassis rear panel.
5. Using a number 1 Phillips or flat-blade screwdriver, tighten the captive screws on the service module.
6. Connect the module to the network and reenable the power to the slot in the router.
DETAILED STEPS
Step 1 Shut down the electrical power to the slot in the router either by turning off the electrical power to the router or by issuing
the online insertion and removal (OIR) commands. Leave the power cable plugged in to channel ESD voltages to ground. For more information on OIR, see the “Managing Cisco Enhanced Services and Network Interface Modules” chapter in the Cisco 4000 Series ISRs Software Configuration Guide .
Step 2 Remove the blank faceplates installed over the network interface module slot that you intend to use.
Tip
Step 3 Align the module with the guides in the chassis walls or slot divider and slide it gently into the NIM slot on the router.
Step 4 Push the module into place until you feel the edge connector seat securely into the connector on the router backplane.
The module faceplate should contact the chassis rear panel.
Step 5 Using a number 1 Phillips or flat-blade screwdriver, tighten the captive screws on the service module.
Step 6 Connect the module to the network and reenable the power to the slot in the router.
Save blank faceplates for future use.
Removing Cisco VG450 Voice Gateway
SUMMARY STEPS
1. Shut down the electrical power to the slot in the router either by turning off the electrical power to the
router or by issuing the online insertion and removal (OIR) commands. Leave the power cable plugged in to channel ESD voltages to ground. For more information on OIR, see the “Managing Cisco Enhanced Services and Network Interface Modules” chapter in the Cisco 4000 Series ISRs Software Configuration Guide .
2. Using a number 1 Phillips or flat-blade screwdriver, loosen the captive screws on the NIM.
3. Slide the service module out.
DETAILED STEPS
Step 1 Shut down the electrical power to the slot in the router either by turning off the electrical power to the router or by issuing
the online insertion and removal (OIR) commands. Leave the power cable plugged in to channel ESD voltages to ground. For more information on OIR, see the “Managing Cisco Enhanced Services and Network Interface Modules” chapter in the Cisco 4000 Series ISRs Software Configuration Guide .
Step 2 Using a number 1 Phillips or flat-blade screwdriver, loosen the captive screws on the NIM.
Step 3 Slide the service module out.
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Installing the Cisco VG450 Voice Gateway
If you are not replacing the module, install a blank faceplate over the empty slot to ensure proper air flow.
Removing Cisco VG450 Voice Gateway
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Removing Cisco VG450 Voice Gateway
Installing the Cisco VG450 Voice Gateway
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Powering On the Cisco VG450 Voice Gateway
To power on your Cisco VG450 Voice Gateway, perform the following tasks in the order listed, as required:
Checklist for Power-On, on page 25
Power-On Procedure, on page 25
Troubleshooting, on page 27
Checklist for Power-On
You can power on a Cisco VG450 Voice Gateway if it meets the requirements described in Chapter 3: Installing the Cisco VG450 Voice Gateway.
• The chassis is securely mounted.
• Power cable is connected.
• Interface cables are connected.
CHAPTER 4
Power-On Procedure
Perform this procedure to power on your Cisco VG450 Voice Gateway, and verify that it goes through its initialization and self-test. When this is finished, the Cisco VG450 Voice Gateway is ready to configure.
Danger
Danger
SUMMARY STEPS
This unit might have more than one power supply connection. All connections must be removed to de-energize the unit. Statement 1028
Installation of the equipment must comply with local and national electrical codes. Statement 1074
To power on the Cisco VG450 Voice Gateway, perform the following:
1. Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.
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Powering On the Cisco VG450 Voice Gateway
Power-On Procedure
2. Move the Cisco VG450 Voice Gateway power switch to the ON position.
3. Enter no to proceed with manual configuration using the CLI:
4. Press Return to terminate autoinstall and continue with manual configuration.
5. Press Return to bring up the Router> prompt:
6. Enter privileged EXEC mode:
7. Continue with the Troubleshooting section.
DETAILED STEPS
Step 1 Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.
Step 2 Move the Cisco VG450 Voice Gateway power switch to the ON position.
The green LED next to the auxiliary port come on and the fan starts to operate. If this does not happen, see the Troublehooting section in this guide.
The following message is displayed at the end of the boot-up messages:
Example:
--- System Configuration Dialog --­Would you like to enter the initial configuration dialog? [yes/no]:
Step 3 Enter no to proceed with manual configuration using the CLI:
Example:
Would you like to enter the initial configuration dialog? [yes/no]: no Would you like to terminate autoinstall? [yes]
Step 4 Press Return to terminate autoinstall and continue with manual configuration.
Several messages are displayed, ending with a line similar to the following:
Example:
...
Copyright (c) 1986-2003 by cisco Systems, Inc. Compiled <date > <time > by <person >
Step 5 Press Return to bring up the Router> prompt:
Example:
...
flashfs[4]: Initialization complete. Router>
Step 6 Enter privileged EXEC mode:
Example:
Router> enable
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Powering On the Cisco VG450 Voice Gateway
Router#
Step 7 Continue with the Troubleshooting section.
Troubleshooting
Note
If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the ROM monitor, refer to the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release.
Troubleshooting
This section describes possible mechanical problems and corrective actions.
Danger
Danger
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
No user-serviceable parts inside. Do not open. Statement 1073
If there appears to be a malfunction, first check all cables and connections. If these are in order, see Troubleshooting the Cisco VG450 Voice Gateway for specific troubles and solutions.
For problems with the configuration, refer to the Cisco VG450 Voice Gateway Software Configuration Guide.
Table 5: Troubleshooting the Cisco VG450 Voice Gateway
Faulty Cisco VG450Power LED on; fan off
Cisco VG450
OverheatingUnit shuts off after operating for
some time
Corrective ActionPossible CauseSymptom
Switch power source onPower source switched offPower LED and fan are off
Check/replace power cableFaulty power cable
Check/correct input powerFaulty power source
Contact Cisco1or your Cisco resellerFaulty internal power supply
Contact Cisco 1 Technical Service Center or your Cisco reseller
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG450Power LED off; fan on
Check/replace modem/terminalFaulty modem console terminalNo initialization response from
Check/replace cableFaulty cabling to terminal
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG450
Check ventilation
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG450
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Troubleshooting
Powering On the Cisco VG450 Voice Gateway
Corrective ActionPossible CauseSymptom
Console faultConsole screen display freezes
1
See the “Obtaining Technical Assistance” section.
Reset/replace console
Repeat power-on procedureSoftware error
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG450
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CHAPTER 5
Cable Specifications and Information
This appendix provides the connector and pinout information you need for making or purchasing cables used with Cisco VG450 Voice Gateway. To order cables from Cisco, see the Obtaining Technical Assistance section. This appendix contains the following sections:
Console and Auxiliary Port Cables and Pinouts, on page 29
Gigabit Ethernet Port Pinouts (RJ-45), on page 32
Analog Voice Multiport Pinouts (RJ-21X/CA21A), on page 33
Console and Auxiliary Port Cables and Pinouts
Your Cisco VG450 Voice Gateway comes with the cable and adapters you need to connect a PC, an ASCII terminal, or a modem to your Cisco VG450 Voice Gateway. The cable kit includes:
• RJ-45-to-RJ-45 rollover cable
• RJ-45-to-DB-9 adapter cable for console connection
• RJ-45-to-DB-25 adapter cable for modem connection
The following illustrations and tables provide cable pinout information:
• Console port to a PC—See Table A - 1 and Table A - 4.
• Console port to an ASCII terminal—See Table A - 2 and Table A - 4.
• Auxiliary port to a modem—See Table A - 3 and Table A - 4.
The console port is configured as data communications equipment (DCE); the auxiliary port is configured as data terminal equipment (DTE). Both are asynchronous serial ports and use RJ-45 connectors.
Console Port to PC
Figure A-1 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-9 female DTE adapter (labeled TERMINAL); Table A-1 lists the pinouts.
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Console Port to ASCII Terminal
Figure 3: Figure A-1 Console Port to PC - Cable and Adapter
Table 6: Console Port to PCCable Pinouts (RJ-45 to DB-9)
Cable Specifications and Information
Console Port
(DCE, RJ-45)
RJ-45-to-RJ-45
Rollover Cable
RJ-45-to-DB-9
Adapter TERMINAL
PC Port
(DTE, DB-9)
RJ-45 PinRJ-45 PinRJ-45 PinSignal
RTS
2
Pin 1 is connected to pin 8 inside the Cisco VG450 Voice Gateway.
2
SignalDB-9
Pin
CTS8881
DSR6772DTR
RxD2663TxD
GND5554GND
GND5445GND
TxD3336RxD
DTR4227DSR
RTS71181CTS
Console Port to ASCII Terminal
Figure A-2 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL); Table A-2 lists the pinouts.
Figure 4: Console Port to ASCII TerminalCable and Adapter
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Cable Specifications and Information
Table 7: Console Port to ASCII TerminalCable Pinouts (RJ-45 to DB-25)
Auxiliary Port to Modem
Console Port
(DCE, RJ-45)
RJ-45-to-RJ-45
Rollover Cable
RJ-45-to-DB-25
Adapter TERMINAL
Terminal Port
(DTE, DB-25)
RJ-45 PinRJ-45 PinRJ-45 PinSignal
RTS
3
Pin 1 is connected to pin 8 inside the Cisco VG450 Voice Gateway.
3
SignalDB-25
Pin
CTS5881
DSR6772DTR
RxD3663TxD
GND7554GND
GND7445GND
TxD2336RxD
DTR20227DSR
RTS41181CTS
Auxiliary Port to Modem
Figure A-3 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 male DCE adapter (labeled MODEM); Table A-3 lists the pinouts.
Figure 5: Auxiliary Port to ModemCable and Adapter
Table 8: Auxiliary Port to ModemCable Pinouts (RJ-45 to DB-25)
Auxiliary Port
(DTE, RJ-45)
RJ-45-to-RJ-45
Rollover Cable
RJ-45-to-DB-25
Adapter MODEM
Modem Port
(DCE, DB-25)
RJ-45 PinRJ-45 PinRJ-45 PinSignal
SignalDB-25
Pin
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Alternative Connections to Terminal and Modem
Cable Specifications and Information
Auxiliary Port
(DTE, RJ-45)
RJ-45-to-RJ-45
Rollover Cable
RJ-45-to-DB-25
Adapter MODEM
Modem Port
(DCE, DB-25)
Alternative Connections to Terminal and Modem
Your Cisco VG450 Voice Gateway ships with an RJ-45-to-RJ-45 rollover cable and two adapters for connection to a PC, a terminal, or a modem. If you want to use an RJ-45 straight-through cable or other adapters, see Table A-4 for usable cable and adapter combinations.
RTS4881RTS
DTR20772DTR
TxD2663TxD
GND7554GND
GND7445GND
RxD3336RxD
DCD8227DSR
CTS5118CTS
Table 9: Alternative Terminal and Modem Connections
AdapterRJ-45 Cable TypeCisco VG450 Port Connection
DCE, DB-9 femaleStraight-throughConsole port to PC
Auxiliary port to modem
4
DCE5, DB-25, maleRollover
DTE2, DB-25, maleStraight-through
4
An octal cable or RJ-45 breakout cable is equivalent to a rollover cable.
5
Modify the DB-25 adapter by removing the wire in pin 6 and placing it in the pin 8 position.
Gigabit Ethernet Port Pinouts (RJ-45)
Figure A-4 shows the RJ-45 connector wiring for the Gigabit Ethernet cable; Table A-5 lists the pinouts.
Note
Pinout shown is for category 3, 4, or 5 10/100BASE-T connection to an Gigabit Ethernet switch.
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Cable Specifications and Information
Figure 6: RJ-45 Connector Wiring
Analog Voice Multiport Pinouts (RJ-21X/CA21A)
Table 10: Gigabit Ethernet Port Pinouts (RJ-45)
6
SignalPin
TX+1
TX–2
RX+3
4
5
RX–6
7
8
6
Any pin not referenced is not connected.
Analog Voice Multiport Pinouts (RJ-21X/CA21A)
Figure A-5 shows the RJ-21 connector wiring for the cable used for the multiport analog voice interface.
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Analog Voice Multiport Pinouts (RJ-21X/CA21A)
Figure 7: RJ-21 Connector Wiring
Table A-6 lists the pinouts for the RJ-21 connector.
Table 11: RJ-21 Connector Pinouts
Cable Specifications and Information
Number
SignalConnector Pin NumberPort
SignalConnector Pin NumberPort
Number
RingTip133813RingTip1261
RingTip143914RingTip2272
RingTip154015RingTip3283
RingTip164116RingTip4294
RingTip174217RingTip5305
RingTip184318RingTip6316
RingTip194419RingTip7327
RingTip204520RingTip8338
RingTip214621RingTip9349
RingTip224722RingTip103510
RingTip234823RingTip113611
RingTip244924RingTip123712
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GND25, 50, 51, 52
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