Cisco Systems 3911 User Manual
USER GUIDE
Cisco Unified IP Phone Guide 3911 (SIP)
Cisco Unified Communications Manager Express
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1 Overview, page 2
2 Ope
3 Phon
rating Your Phone, page 5
e Features and Functions List, page 13
1 Overview
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This guide provides phone layout and feature descriptions for the Cisco Unified IP Phone 3911.
Physical Layout
The Cisco Unified IP phone 3911 is a single-line phone. Buttons near the handset provide direct access to several features.
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Item Description
Phone screen Displays phone menus a nd call activi ty includin g caller ID (pho ne number), ca ll durati on, and
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Message waiting
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indicator
Phone model The Cisco Unified IP Phone model.
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call state.
Indicates new voice message (steady red) or an incoming call (blinking).
Cancel button Cancels an action, exits a menu, or hangs up a call.
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OK button Displays menus, sele cts or con firms a me nu opti on, answe rs a call, or resume s a call.
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Navigation button Allows you to sc roll th rough menu items an d highl ig ht item s. Whe n the ph one is on-ho ok,
displays the call logs (Missed C alls , R eceived Cal ls, Pl aced C alls) and your Spe ed D ials.
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Line button s Allows you to select a line for making a call or to answer a call on the line.
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Volume button Controls the handset, headset, speakerphone, and ringer volume.
• A fast blink indicates an incoming call.
• A slow blink indicates a held call.
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Speaker button Selects the speakerphone. When the speakerphone is on, the button is lit.
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Mute button Mutes the speakerphone and handset. If the button is lit, the speaker and handset are muted.
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Keypad Allows you to dial phone nu mbers, and ente r numb ers or le tter s.
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Message button Connects to your voice mail box. If the button is lit, you have a message waiting.
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Hold butt o n Places the current call on hold, resumes a call that was held, and switches between an active
call and a call on hold.
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Transfer button Transfers a call to another number.
If the button is lit, you have a call on hold.
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Conference button Starts a standard (ad hoc) conference call. If the button is lit, a conference call is taking place.
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New Call/Redial butt on Makes a new call or redials the last called number.
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Handset Phone handset.
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Connecting Your Phone
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This section shows and explains the connectors on your Cisco IP phone.
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Network port ( 10/1 00 SW)
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Handset port
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DC adapter port (DC48V)
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AC-to-DC power supply
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AC power cord
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Adjusting the Handset Rest
When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. Use the
following method to adjust the handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab 180 degrees.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
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2 Operating Your Phone
This section describes how to operate your Cisco Unified IP phone. Because of differences in phone and site configuration, not
all features and procedures described here might apply to your phone. Consult your system administrator for more information.
Note In the following procedu res, you might r equire to ente r information using the keypad. Press the backspace (<<) soft key
to erase digits that you enter incorrectly.
Place a Call, Basic
1. Select a phone line
2. Press . or .
3. Dial the number.
Place a Call Using the Handset
1. Pick up the handset or pre ss , then dial the number.
Dial on-hook (with dial tone)
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1. Press . or , then dial the number.
2. Use the speake rpho ne (if alr eady a ctiv ate d) o r pick up th e hand set .
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Redial a Number
Press .
Place a Call When Another Call is Acti ve
Press and dial the number. The other call is placed on hold.
Dial From a Call Log
1. Do one of th e f o ll ow in g :
• Press the Navigation button and choose Missed Calls, Received Calls, or Placed Calls.
• Press and choose Directories > Missed Calls, Received Calls, or Placed Calls.
2. Select a number, then select Dial.
Answer a Call
You can answer a call by simply selecting the line with the incoming call and lifting the handset
Answer a Call, Speakerphone
1. Press the line button, if not already selected.
2. Press .
End a Call
To end a call:
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