Installation and Upgrade Guide for Cisco
Unified Videoconferencing 3545 MCU
Releases 5.6 and 5.7
August 2008
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Text Part Number: OL-17013-01
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Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7
Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo,
IMPLIED, INCLUDING, WITHOUT
CONTENTS
CHAPTER
CHAPTER
1Functionality1-1
About the Cisco Unified Videoconferencing 3545 MCU1-1
About Cisco Unified Videoconferencing 3545 MCU Users1-1
Administrators1-1
Moderators and Operators1-2
Conference Users1-2
Main Features1-2
Port Capacities1-4
About Cisco Unified Videoconferencing 3545 MCU Architecture1-7
About Cisco Unified Videoconferencing 3545 MCU Topologies1-7
Centralized Topology1-7
Cascaded Conferences1-8
2Installing the Cisco Unified Videoconferencing 3545 MCU2-11
Physical Description2-11
Physical Description of the Cisco Unified Videoconferencing 3545 MCU Module2-12
Physical Description of the Cisco Unified Videoconferencing 3545 EMP Module2-12
Verifying the Package Contents2-13
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Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack2-13
Installing the MCU and EMP2-15
Removing the MCU and EMP2-16
How to Perform the Initial MCU Configuration2-17
About the Initial Configuration and Boot Phases2-18
Connecting to a PC2-18
Setting the IP Address2-18
Setting Ethernet Speed and Duplex Parameters2-20
Setting a TFTP Server2-21
Changing the Global User Name and Password2-22
Connecting the Cisco Unified Videoconferencing 3545 MCU to the LAN2-22
Upgrading Cisco Unified Videoconferencing 3545 MCU Software2-23
How to Perform the Initial EMP Configuration2-23
About the Initial EMP Configuration2-23
Accessing the Cisco Unified Videoconferencing 3545 EMP Main Menu2-24
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Contents
Setting the IP Address2-24
Changing the Configuration Software Password2-25
Changing the Security Level2-25
Pointing the EMP to the Controlling MCU2-26
Changing Advanced Configuration Settings2-26
Saving Network Configuration Settings2-27
Connecting the EMP to the LAN2-27
Accessing the MCU Administrator Interface2-28
Using the MCU Setup Wizard2-29
Registering the Online Help for the 3545 MCU2-30
CHAPTER
CHAPTER
CHAPTER
CHAPTER
3Using the Cisco Software Upgrade Utility3-1
About the Cisco Software Upgrade Utility3-1
Launching the Cisco Software Upgrade Utility3-1
Upgrading Software3-2
4Cable Connections and Pin-outs4-1
RS-232 9-Pin Serial Port4-1
9-Pin Serial Port Terminal Cable4-2
RJ-45 8-Pin IP Network Port4-2
Circuit Switch Network Port4-3
5Technical Specifications5-1
6Safety6-1
Electrical Safety6-1
Grounding6-1
High Voltage6-2
Power Supply6-2
CHAPTER
iv
ESD Procedures6-2
Batteries6-2
7Compliance and Certifications7-1
Safety Compliance7-1
EMC7-1
FCC Part 15 Notice7-2
Telecom7-2
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NDEX
Contents
ACTA Customer Information7-2
Canadian Department of Communications Notice7-3
Environmental Compliance7-3
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Contents
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Functionality
•About the Cisco Unified Videoconferencing 3545 MCU, page 1-1
About the Cisco Unified Videoconferencing 3545 MCU
The Cisco Unified Videoconferencing 3545 MCU enables multimedia, multiparty collaboration in
applications such as group conferencing, distance learning, training and video telephony. The
Cisco
Unified Videoconferencing 3545 MCU supports multimedia, multiparty communications in the
board room, at the desktop, in the home, or on the road over wireless.
The Cisco Unified Videoconferencing 3545 MCU provides core IP-centric functionality, a wide range
of layouts, powerful audio and video transcoding, an open API for customer application development,
support of web-initiated data collaboration, and software upgradeable technology. Services are
pre-configured so that they suit most conferencing requirements. However, when necessary,
administrators can create customized services to suit their networks and user needs.
About Cisco Unified Videoconferencing 3545 MCU Users
The Cisco Unified Videoconferencing 3545 MCU provides an intuitive web interface with a single point
of entry for configuring, controlling and monitoring the Cisco
unit and conference sessions. Access to the interfaces is password-protected for four types of
users—Administrators, Moderators, Operators and conference users.
Administrators
Administrators use the Administrator interface for configuring, controlling and managing the
Cisco
applications.
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Unified Videoconferencing 3545 MCU, conference services and supporting devices and
Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7
Unified Videoconferencing 3545 MCU
1-1
Main Features
Moderators and Operators
Moderators and Operators can use the Conference Control interface for controlling audio, video and data
connections, for selecting advanced conference view image positioning and multiple layouts, and for
creating new conferences and sub-conferences.
Moderators can use the Conference Control interface to view conference details and manage a specific
conference.
Operators have a global view of all current conferences, and can act as Moderators for all current
conferences.
Conference Users
Conference users participate in actual video or audio conferences.
Main Features
Chapter 1 Functionality
Table 1-1 lists the main features provided by the Cisco Unified Videoconferencing 3545 MCU for
effective audio and videoconferencing and a satisfying user experience.
Ta b l e 1-1Summary of Cisco Unified Videoconferencing 3545 MCU Features
FeatureDescription
Superior video qualityVideo and audio processing is carried out per user rather than per
conference. Each user connects using unique, optimized audio and
video settings to enjoy the best audio and video quality supported
by his/her endpoint and network.
Seamless interoperabilityThe Cisco Unified Videoconferencing 3545 MCU is built on the
strong foundation of the Cisco H.323 and SIP software, ensuring
full compliance and unmatched interoperability with IP and ISDN
networks.
The MCU enables H.323, SIP and SCCP devices to participate in
the same conference session.
When used with the Cisco Unified
Intuitive web-based management
and control
Videoconferencing
V.35 devices to participate in the same conference session.
Both the Cisco Unified Videoconferencing 3545 MCU system and
actual conference sessions are managed, configured, and
dynamically modified through an intuitive, web-based interface that
offers easy, high-level conference control and administrative
flexibility for an enhanced user experience.
3545 Gateway, the MCU also enables ISDN and
1-2
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Chapter 1 Functionality
Main Features
Table 1-1Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued)
FeatureDescription
Supported protocols •H.323 version 4
•SIP RFC 3261 for the Session Initiation Protocol
•SCCP
•H.243 for conference control
•RFC 2833 for in-band DTMF with SIP
•H.281 for far end camera control (FECC)
•H.235 for IP-based media encryption
•H.239 for standard simultaneous transmission of live video and
calls from H.323 and SIP endpoints in the same conference.
Call signalling is handled on all ports regardless of the
protocol type.
Audio transcoding codecs •G.711 A/µ Law
•G.722
•G.722.1
•G.723.1
•G.728
•G.729 A and B
Unmatched video qualityThe Cisco Unified Videoconferencing 3545 MCU delivers
exceptionally high quality video and audio processing, using the
latest industry standards and leveraging upon advanced
software-upgradeable DSP chips. The Cisco QualiVision feature
provides highly improved, standard-based video quality for
networks with packet loss, assuring best video quality at all times.
The Cisco Unified Videoconferencing 3545 MCU achieves the best
video quality by supporting these video capabilities:
•High definition and standard definition participants in the same
conference.
•H.261, H.263 and H.264 in the same conference
•A choice of 26 Continuous Presence layouts
•Up to 4 Mbps on each stream (capacity affected)
•QCIF, CIF and 4CIF in the same conference without affecting
capacity
•720p (capacity affected)
•VGA, SVGA, XGA (supported for presentation channel only)
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Port Capacities
Chapter 1 Functionality
Table 1-1Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued)
FeatureDescription
Security and privacy •Administrator and operator password protection for accessing
the Cisco
Unified Videoconferencing 3545 MCU web
interfaces.
•Optional PIN protection for joining a conference and web
access.
•Additional PIN protection for conference Moderator Control.
H.235-based encryption to achieve secure communication with
endpoints that support this standard.
In-conference control using
DTMF or H.243
During a conference, participants can use their endpoint remote
control or keypad to perform actions such as mute, volume control,
changing video layouts and inviting participants. Users interact
with the Cisco
Unified Videoconferencing 3545 MCU via DTMF
signaling or the onscreen GUI of H.243-compliant endpoints.
Optional no self-seeThe administrator can configure the Cisco Unified
Videoconferencing
3545 MCU service to remove the self-view for
each conference participant. This feature enables more effective use
of the video screen.
IVR messagesThe Cisco Unified Videoconferencing 3545 MCU includes
IVR video messagesThe IVR mechanism displays video messages that help users dial
Port Capacities
The Cisco Unified Videoconferencing 3545 MCU can be configured to support a wide range of audio
and/or video ports.
The Cisco Unified Videoconferencing 3545 MCU supports Continuous Presence High Definition (CP
HD) services. CP HD services support split-screen (continuous presence) up to 4
resolutions of 1280 x 720 pixels (720p).
The Cisco Unified Videoconferencing 3545 MCU supports switched High Definition (HD) video
service types. The switched HD service enables Voice Activated single-screen displays at up to 4
and offers resolutions of 1280 x 720 pixels (720p) and 1920 x 1080 pixels (1080p). Switched HD service
types also enable you to set a minimum downspeeding bandwidth rate that is common to all endpoints
participating in a conference.
NoteNo self-see display is not available for high definition
participants, even if the no self-see option is enabled.
pre-recorded greetings to conference participants and
announcements as each new participant joins the conference. Using
the Cisco Audio Message Utility, IVR messages can be recorded to
provide custom greetings and announcements.
directly to the MCU IP address for creating or joining conferences
without the need to register to an H.323 gatekeeper or SIP registrar.
Mbps and offer
Mbps,
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Chapter 1 Functionality
Port Capacities
Cisco Unified Videoconferencing 3545 MCU conferencing includes these cards:
•Cisco Unified Videoconferencing 3545 MCU—An MCU card that is responsible for the signaling
and the audio. When working alone, this card can only do audio conferencing of 96 audio ports. It
can be mixed and matched with up to four EMP cards to create a 96 flat port video bridge. The
Cisco
Unified Videoconferencing 3545 MCU card has no video capabilities.
•Cisco Unified Videoconferencing 3545 EMP Enhanced Media Processor (EMP)—A video
processing blade that can support 48 standard rate video ports (up to 384 Kbps), 24 high rate video
ports (up to 2Mbps) or 12 high rate video ports (up to 4 Mbps).
Table 1-2 shows the port capacity for different Cisco Unified Videoconferencing 3545 MCU
configurations.
Ta b l e 1-2Cisco Unified Videoconferencing 3545 MCU Port Capacities
Cisco Unified
Videoconferencing
3545 MCU
System Configuration
Port CapacityPort Capacity
When Using
Encryption
Port Capacity
When In-band
DTMF Detection
1 MCU card96 audio72 audio72 audio
4 MCU cards384 audio288 audio288 audio
1 MCU card + 1 EMP card96 audio
72 audio72 audio
48 standard rate video (up to 384
Kbps)
24 high rate video (up to 2 Mbps)
16 High Definition Continuous
Presence
1 MCU card + 2 EMP cards96 audio/48 video
72 audio72 audio
96 standard rate video (up to 384
Kbps) = 2 conferences of 48 ports
48 high rate video (up to 2 Mbps)
= 2 conferences of 24 ports
32 High Definition Continuous
Presence = 2 conferences of 16
ports
1 MCU card + 3 EMP cards96 audio
72 audio72 audio
96 standard rate video (up to 384
Kbps) = 2 conferences of 48 ports
72 high rate video (up to 2 Mbps)
= 3 conferences of 24 ports
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48 High Definition Continuous
Presence = 3 conferences of 16
ports
8 MCU cards768 audio576 audio576 audio
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Port Capacities
Chapter 1 Functionality
Table 1-2Cisco Unified Videoconferencing 3545 MCU Port Capacities (continued)
Cisco Unified
Port CapacityPort Capacity
Videoconferencing 3545 MCU
System Configuration
1 MCU card + 4 EMP cards96 audio
96 standard rate video (up to 384
Kbps) = 2 conferences of 48 ports
96 high rate video (up to 2 Mbps)
= 4 conferences of 24 ports
64 High Definition Continuous
Presence = 4 conferences of 16
ports
2 MCU cards + 4 EMP cards 192 audio
192 standard rate video (up to 384
Kbps) = 4 conferences of 48 ports
96 high rate video (up to 2 Mbps)
= 4 conferences of 24 ports
64 High Definition Continuous
Presence = 4 conferences of 16
ports
When Using
Encryption
72 audio
48 video
32 video
144 audio
48 video
32 video
Port Capacity
When In-band
DTMF Detection
72 audio
144 audio
NoteWhen using encryption on calls above 768 Kbps, video capacity drops by 50%.
When using a bit rate above 2 Mbps, video capacity drops by 50%
When using in-band DTMF detection, audio capacity drops to 72 ports.
When using encryption, audio capacity drops to 72 ports.
1-6
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Chapter 1 Functionality
204600
IP
IP - H323 and SCCPMCU, GatewayISDN - H323.
3G - H324.MSIP
About Cisco Unified Videoconferencing 3545 MCU Architecture
About Cisco Unified Videoconferencing 3545 MCU Architecture
The Cisco Unified Videoconferencing 3545 MCU enables both voice-only and video conference calls
for H.323, SIP, H.320, SCCP and regular PSTN network telephones. H.323 and SIP devices can connect
to a conference directly through the Cisco
as voice telephones and video conferencing terminals (H.320) can connect to a conference via a gateway,
such as the
Figure 1-1Supported Devices and Protocols
Cisco Unified Videoconferencing 3545 Gateway.
Unified Videoconferencing 3545 MCU. Other devices such
The Cisco Unified Videoconferencing 3545 MCU supports devices that can send and receive video
streams, as well as those that cannot send but only receive video streams. This means that terminals
without a video camera or video capturing capabilities can participate in a conference as voice-only
participants while benefiting from seeing the other participants.
About Cisco Unified Videoconferencing 3545 MCU Topologies
Centralized Topology
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The Cisco Unified Videoconferencing 3545 MCU can work in a centralized or cascaded topology. This
section describes these two options.
In a centralized topology, the Cisco Unified Videoconferencing 3545 MCU performs media processing
for all connected terminals. The Cisco
conferences simultaneously.
Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7
Unified Videoconferencing 3545 MCU can handle multiple
1-7
About Cisco Unified Videoconferencing 3545 MCU Topologies
200844
MCU
Site 1Site 2
Headquarters
MCU
MCU
Figure 1-2Centralized Topology
Chapter 1 Functionality
Cascaded Conferences
The Cisco Unified Videoconferencing 3545 MCU allows you to combine two or more conferences
resulting in a larger conference with many more participants. This is called cascading. Cascading creates
a distributed environment that helps reduce the drain on network resources. In addition, the processing
resources required by the Cisco
participating MCUs. Costly telephone or ISDN line usage can be further reduced with the mediation of
a gateway.
Cascading occurs when one conference with “x” number of participants invites another conference with
“y” number of participants. The two conferences effectively become one large conference. The
bandwidth required across a cascaded conference link is only that of one audio/video stream between
the two conferences. This is significantly less than the accumulated bandwidth of all the participants.
Each separate Cisco
control of its individual conference resources and participants.
The cascaded conference in Figure 1-3 minimizes the use of network bandwidth while distributing
processing among the participating the Cisco Unified Videoconferencing 3545 MCU units.
Unified Videoconferencing 3545 MCU are distributed between
Unified Videoconferencing 3545 MCU unit participating in a conference retains
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Chapter 1 Functionality
200845
MCU
Site 1Site 2
Headquarters
MCUMCU
About Cisco Unified Videoconferencing 3545 MCU Topologies
Figure 1-3Cascaded Conference
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About Cisco Unified Videoconferencing 3545 MCU Topologies
Chapter 1 Functionality
1-10
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CHAP T ER
2
Installing the Cisco Unified
Videoconferencing 3545 MCU
•Physical Description, page 2-11
•Verifying the Package Contents, page 2-13
•Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack, page 2-13
•Installing the MCU and EMP, page 2-15
•Removing the MCU and EMP, page 2-16
•How to Perform the Initial MCU Configuration, page 2-17
•How to Perform the Initial EMP Configuration, page 2-23
•Accessing the MCU Administrator Interface, page 2-28
•Using the MCU Setup Wizard, page 2-29
•Registering the Online Help for the 3545 MCU, page 2-30
Physical Description
The Cisco Unified Videoconferencing 3545 MCU works together with a Cisco Unified
Videoconferencing
videoconferencing. The Cisco
audio. The EMP is responsible for video. The Cisco
modules connect via the Ethernet.
Each Cisco Unified Videoconferencing 3545 MCU can be registered to up to three EMP modules on the
same chassis.
For correct operation, the EMP card must register with the MCU.
Related Topics
•Physical Description of the Cisco Unified Videoconferencing 3545 MCU Module, page 2-12
•Physical Description of the Cisco Unified Videoconferencing 3545 EMP Module, page 2-12
Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 adn 5.7
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3545 EMP Enhanced Media Processor (EMP) module to perform audio and
Unified Videoconferencing 3545 MCU is responsible for signaling and
Unified Videoconferencing 3545 MCU and EMP
2-11
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