Cisco 3545 MCU User Manual

Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7

August 2008
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387)
Text Part Number: OL-17013-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0807R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7
© 2008 Cisco Systems, Inc. All rights reserved.
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IMPLIED, INCLUDING, WITHOUT

CONTENTS

CHAPTER
CHAPTER
1 Functionality 1-1
About the Cisco Unified Videoconferencing 3545 MCU 1-1
About Cisco Unified Videoconferencing 3545 MCU Users 1-1
Administrators 1-1 Moderators and Operators 1-2 Conference Users 1-2
Main Features 1-2
Port Capacities 1-4
About Cisco Unified Videoconferencing 3545 MCU Architecture 1-7
About Cisco Unified Videoconferencing 3545 MCU Topologies 1-7
Centralized Topology 1-7 Cascaded Conferences 1-8
2 Installing the Cisco Unified Videoconferencing 3545 MCU 2-11
Physical Description 2-11
Physical Description of the Cisco Unified Videoconferencing 3545 MCU Module 2-12 Physical Description of the Cisco Unified Videoconferencing 3545 EMP Module 2-12
Verifying the Package Contents 2-13
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Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack 2-13
Installing the MCU and EMP 2-15
Removing the MCU and EMP 2-16
How to Perform the Initial MCU Configuration 2-17
About the Initial Configuration and Boot Phases 2-18 Connecting to a PC 2-18 Setting the IP Address 2-18 Setting Ethernet Speed and Duplex Parameters 2-20 Setting a TFTP Server 2-21 Changing the Global User Name and Password 2-22 Connecting the Cisco Unified Videoconferencing 3545 MCU to the LAN 2-22 Upgrading Cisco Unified Videoconferencing 3545 MCU Software 2-23
How to Perform the Initial EMP Configuration 2-23
About the Initial EMP Configuration 2-23 Accessing the Cisco Unified Videoconferencing 3545 EMP Main Menu 2-24
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Contents
Setting the IP Address 2-24 Changing the Configuration Software Password 2-25 Changing the Security Level 2-25 Pointing the EMP to the Controlling MCU 2-26 Changing Advanced Configuration Settings 2-26 Saving Network Configuration Settings 2-27 Connecting the EMP to the LAN 2-27
Accessing the MCU Administrator Interface 2-28
Using the MCU Setup Wizard 2-29
Registering the Online Help for the 3545 MCU 2-30
CHAPTER
CHAPTER
CHAPTER
CHAPTER
3 Using the Cisco Software Upgrade Utility 3-1
About the Cisco Software Upgrade Utility 3-1
Launching the Cisco Software Upgrade Utility 3-1
Upgrading Software 3-2
4 Cable Connections and Pin-outs 4-1
RS-232 9-Pin Serial Port 4-1
9-Pin Serial Port Terminal Cable 4-2
RJ-45 8-Pin IP Network Port 4-2
Circuit Switch Network Port 4-3
5 Technical Specifications 5-1
6 Safety 6-1
Electrical Safety 6-1
Grounding 6-1 High Voltage 6-2 Power Supply 6-2
CHAPTER
iv
ESD Procedures 6-2
Batteries 6-2
7 Compliance and Certifications 7-1
Safety Compliance 7-1
EMC 7-1
FCC Part 15 Notice 7-2
Telecom 7-2
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NDEX
Contents
ACTA Customer Information 7-2 Canadian Department of Communications Notice 7-3
Environmental Compliance 7-3
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1

Functionality

About the Cisco Unified Videoconferencing 3545 MCU, page 1-1
About Cisco Unified Videoconferencing 3545 MCU Users, page 1-1
Main Features, page 1-2
Port Capacities, page 1-4
About Cisco Unified Videoconferencing 3545 MCU Architecture, page 1-7
About Cisco Unified Videoconferencing 3545 MCU Topologies, page 1-7

About the Cisco Unified Videoconferencing 3545 MCU

The Cisco Unified Videoconferencing 3545 MCU enables multimedia, multiparty collaboration in applications such as group conferencing, distance learning, training and video telephony. The Cisco
Unified Videoconferencing 3545 MCU supports multimedia, multiparty communications in the
board room, at the desktop, in the home, or on the road over wireless.
The Cisco Unified Videoconferencing 3545 MCU provides core IP-centric functionality, a wide range of layouts, powerful audio and video transcoding, an open API for customer application development, support of web-initiated data collaboration, and software upgradeable technology. Services are pre-configured so that they suit most conferencing requirements. However, when necessary, administrators can create customized services to suit their networks and user needs.

About Cisco Unified Videoconferencing 3545 MCU Users

The Cisco Unified Videoconferencing 3545 MCU provides an intuitive web interface with a single point of entry for configuring, controlling and monitoring the Cisco unit and conference sessions. Access to the interfaces is password-protected for four types of users—Administrators, Moderators, Operators and conference users.

Administrators

Administrators use the Administrator interface for configuring, controlling and managing the Cisco applications.
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Unified Videoconferencing 3545 MCU
1-1

Main Features

Moderators and Operators

Moderators and Operators can use the Conference Control interface for controlling audio, video and data connections, for selecting advanced conference view image positioning and multiple layouts, and for creating new conferences and sub-conferences.
Moderators can use the Conference Control interface to view conference details and manage a specific conference.
Operators have a global view of all current conferences, and can act as Moderators for all current conferences.

Conference Users

Conference users participate in actual video or audio conferences.
Main Features
Chapter 1 Functionality
Table 1-1 lists the main features provided by the Cisco Unified Videoconferencing 3545 MCU for
effective audio and videoconferencing and a satisfying user experience.
Ta b l e 1-1 Summary of Cisco Unified Videoconferencing 3545 MCU Features
Feature Description
Superior video quality Video and audio processing is carried out per user rather than per
conference. Each user connects using unique, optimized audio and video settings to enjoy the best audio and video quality supported by his/her endpoint and network.
Seamless interoperability The Cisco Unified Videoconferencing 3545 MCU is built on the
strong foundation of the Cisco H.323 and SIP software, ensuring full compliance and unmatched interoperability with IP and ISDN networks.
The MCU enables H.323, SIP and SCCP devices to participate in the same conference session.
When used with the Cisco Unified
Intuitive web-based management and control
Videoconferencing V.35 devices to participate in the same conference session.
Both the Cisco Unified Videoconferencing 3545 MCU system and actual conference sessions are managed, configured, and dynamically modified through an intuitive, web-based interface that offers easy, high-level conference control and administrative flexibility for an enhanced user experience.
3545 Gateway, the MCU also enables ISDN and
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Main Features
Table 1-1 Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued)
Feature Description
Supported protocols H.323 version 4
SIP RFC 3261 for the Session Initiation Protocol
SCCP
H.243 for conference control
RFC 2833 for in-band DTMF with SIP
H.281 for far end camera control (FECC)
H.235 for IP-based media encryption
H.239 for standard simultaneous transmission of live video and
presentation sharing feeds.
SDP (RFC 3264, 2327)
H.320 (when using a gateway)
Note The Cisco Unified Videoconferencing 3545 MCU supports
calls from H.323 and SIP endpoints in the same conference. Call signalling is handled on all ports regardless of the protocol type.
Audio transcoding codecs G.711 A/µ Law
G.722
G.722.1
G.723.1
G.728
G.729 A and B
Unmatched video quality The Cisco Unified Videoconferencing 3545 MCU delivers
exceptionally high quality video and audio processing, using the latest industry standards and leveraging upon advanced software-upgradeable DSP chips. The Cisco QualiVision feature provides highly improved, standard-based video quality for networks with packet loss, assuring best video quality at all times.
The Cisco Unified Videoconferencing 3545 MCU achieves the best video quality by supporting these video capabilities:
High definition and standard definition participants in the same
conference.
H.261, H.263 and H.264 in the same conference
A choice of 26 Continuous Presence layouts
Up to 4 Mbps on each stream (capacity affected)
QCIF, CIF and 4CIF in the same conference without affecting
capacity
720p (capacity affected)
VGA, SVGA, XGA (supported for presentation channel only)
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Port Capacities

Chapter 1 Functionality
Table 1-1 Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued)
Feature Description
Security and privacy Administrator and operator password protection for accessing
the Cisco
Unified Videoconferencing 3545 MCU web
interfaces.
Optional PIN protection for joining a conference and web
access.
Additional PIN protection for conference Moderator Control.
The Cisco Unified Videoconferencing 3545 MCU uses
H.235-based encryption to achieve secure communication with endpoints that support this standard.
In-conference control using DTMF or H.243
During a conference, participants can use their endpoint remote control or keypad to perform actions such as mute, volume control, changing video layouts and inviting participants. Users interact with the Cisco
Unified Videoconferencing 3545 MCU via DTMF
signaling or the onscreen GUI of H.243-compliant endpoints.
Optional no self-see The administrator can configure the Cisco Unified
Videoconferencing
3545 MCU service to remove the self-view for each conference participant. This feature enables more effective use of the video screen.
IVR messages The Cisco Unified Videoconferencing 3545 MCU includes
IVR video messages The IVR mechanism displays video messages that help users dial
Port Capacities
The Cisco Unified Videoconferencing 3545 MCU can be configured to support a wide range of audio and/or video ports.
The Cisco Unified Videoconferencing 3545 MCU supports Continuous Presence High Definition (CP HD) services. CP HD services support split-screen (continuous presence) up to 4 resolutions of 1280 x 720 pixels (720p).
The Cisco Unified Videoconferencing 3545 MCU supports switched High Definition (HD) video service types. The switched HD service enables Voice Activated single-screen displays at up to 4 and offers resolutions of 1280 x 720 pixels (720p) and 1920 x 1080 pixels (1080p). Switched HD service types also enable you to set a minimum downspeeding bandwidth rate that is common to all endpoints participating in a conference.
Note No self-see display is not available for high definition
participants, even if the no self-see option is enabled.
pre-recorded greetings to conference participants and announcements as each new participant joins the conference. Using the Cisco Audio Message Utility, IVR messages can be recorded to provide custom greetings and announcements.
directly to the MCU IP address for creating or joining conferences without the need to register to an H.323 gatekeeper or SIP registrar.
Mbps and offer
Mbps,
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Chapter 1 Functionality
Port Capacities
Cisco Unified Videoconferencing 3545 MCU conferencing includes these cards:
Cisco Unified Videoconferencing 3545 MCU—An MCU card that is responsible for the signaling
and the audio. When working alone, this card can only do audio conferencing of 96 audio ports. It can be mixed and matched with up to four EMP cards to create a 96 flat port video bridge. The Cisco
Unified Videoconferencing 3545 MCU card has no video capabilities.
Cisco Unified Videoconferencing 3545 EMP Enhanced Media Processor (EMP)—A video
processing blade that can support 48 standard rate video ports (up to 384 Kbps), 24 high rate video ports (up to 2Mbps) or 12 high rate video ports (up to 4 Mbps).
Table 1-2 shows the port capacity for different Cisco Unified Videoconferencing 3545 MCU
configurations.
Ta b l e 1-2 Cisco Unified Videoconferencing 3545 MCU Port Capacities
Cisco Unified Videoconferencing
3545 MCU
System Configuration
Port Capacity Port Capacity
When Using Encryption
Port Capacity When In-band DTMF Detection
1 MCU card 96 audio 72 audio 72 audio
4 MCU cards 384 audio 288 audio 288 audio
1 MCU card + 1 EMP card 96 audio
72 audio 72 audio
48 standard rate video (up to 384 Kbps)
24 high rate video (up to 2 Mbps)
16 High Definition Continuous Presence
1 MCU card + 2 EMP cards 96 audio/48 video
72 audio 72 audio
96 standard rate video (up to 384 Kbps) = 2 conferences of 48 ports
48 high rate video (up to 2 Mbps) = 2 conferences of 24 ports
32 High Definition Continuous Presence = 2 conferences of 16 ports
1 MCU card + 3 EMP cards 96 audio
72 audio 72 audio
96 standard rate video (up to 384 Kbps) = 2 conferences of 48 ports
72 high rate video (up to 2 Mbps) = 3 conferences of 24 ports
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48 High Definition Continuous Presence = 3 conferences of 16 ports
8 MCU cards 768 audio 576 audio 576 audio
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Port Capacities
Chapter 1 Functionality
Table 1-2 Cisco Unified Videoconferencing 3545 MCU Port Capacities (continued)
Cisco Unified
Port Capacity Port Capacity Videoconferencing 3545 MCU System Configuration
1 MCU card + 4 EMP cards 96 audio
96 standard rate video (up to 384
Kbps) = 2 conferences of 48 ports
96 high rate video (up to 2 Mbps)
= 4 conferences of 24 ports
64 High Definition Continuous
Presence = 4 conferences of 16
ports
2 MCU cards + 4 EMP cards 192 audio
192 standard rate video (up to 384
Kbps) = 4 conferences of 48 ports
96 high rate video (up to 2 Mbps)
= 4 conferences of 24 ports
64 High Definition Continuous
Presence = 4 conferences of 16
ports
When Using Encryption
72 audio
48 video
32 video
144 audio
48 video
32 video
Port Capacity When In-band DTMF Detection
72 audio
144 audio
Note When using encryption on calls above 768 Kbps, video capacity drops by 50%.
When using a bit rate above 2 Mbps, video capacity drops by 50%
When using in-band DTMF detection, audio capacity drops to 72 ports.
When using encryption, audio capacity drops to 72 ports.
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Chapter 1 Functionality
204600
IP
IP - H323 and SCCP MCU, Gateway ISDN - H323.
3G - H324.MSIP

About Cisco Unified Videoconferencing 3545 MCU Architecture

About Cisco Unified Videoconferencing 3545 MCU Architecture
The Cisco Unified Videoconferencing 3545 MCU enables both voice-only and video conference calls for H.323, SIP, H.320, SCCP and regular PSTN network telephones. H.323 and SIP devices can connect to a conference directly through the Cisco as voice telephones and video conferencing terminals (H.320) can connect to a conference via a gateway, such as the
Figure 1-1 Supported Devices and Protocols
Cisco Unified Videoconferencing 3545 Gateway.
Unified Videoconferencing 3545 MCU. Other devices such
The Cisco Unified Videoconferencing 3545 MCU supports devices that can send and receive video streams, as well as those that cannot send but only receive video streams. This means that terminals without a video camera or video capturing capabilities can participate in a conference as voice-only participants while benefiting from seeing the other participants.

About Cisco Unified Videoconferencing 3545 MCU Topologies

Centralized Topology

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The Cisco Unified Videoconferencing 3545 MCU can work in a centralized or cascaded topology. This section describes these two options.
In a centralized topology, the Cisco Unified Videoconferencing 3545 MCU performs media processing for all connected terminals. The Cisco conferences simultaneously.
Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7
Unified Videoconferencing 3545 MCU can handle multiple
1-7
About Cisco Unified Videoconferencing 3545 MCU Topologies
200844
MCU
Site 1 Site 2
Headquarters
MCU
MCU
Figure 1-2 Centralized Topology
Chapter 1 Functionality

Cascaded Conferences

The Cisco Unified Videoconferencing 3545 MCU allows you to combine two or more conferences resulting in a larger conference with many more participants. This is called cascading. Cascading creates a distributed environment that helps reduce the drain on network resources. In addition, the processing resources required by the Cisco participating MCUs. Costly telephone or ISDN line usage can be further reduced with the mediation of a gateway.
Cascading occurs when one conference with “x” number of participants invites another conference with “y” number of participants. The two conferences effectively become one large conference. The bandwidth required across a cascaded conference link is only that of one audio/video stream between the two conferences. This is significantly less than the accumulated bandwidth of all the participants. Each separate Cisco control of its individual conference resources and participants.
The cascaded conference in Figure 1-3 minimizes the use of network bandwidth while distributing processing among the participating the Cisco Unified Videoconferencing 3545 MCU units.
Unified Videoconferencing 3545 MCU are distributed between
Unified Videoconferencing 3545 MCU unit participating in a conference retains
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200845
MCU
Site 1 Site 2
Headquarters
MCU MCU
About Cisco Unified Videoconferencing 3545 MCU Topologies
Figure 1-3 Cascaded Conference
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About Cisco Unified Videoconferencing 3545 MCU Topologies
Chapter 1 Functionality
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Installing the Cisco Unified Videoconferencing 3545 MCU

Physical Description, page 2-11
Verifying the Package Contents, page 2-13
Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack, page 2-13
Installing the MCU and EMP, page 2-15
Removing the MCU and EMP, page 2-16
How to Perform the Initial MCU Configuration, page 2-17
How to Perform the Initial EMP Configuration, page 2-23
Accessing the MCU Administrator Interface, page 2-28
Using the MCU Setup Wizard, page 2-29
Registering the Online Help for the 3545 MCU, page 2-30

Physical Description

The Cisco Unified Videoconferencing 3545 MCU works together with a Cisco Unified Videoconferencing videoconferencing. The Cisco audio. The EMP is responsible for video. The Cisco modules connect via the Ethernet.
Each Cisco Unified Videoconferencing 3545 MCU can be registered to up to three EMP modules on the same chassis.
For correct operation, the EMP card must register with the MCU.
Related Topics
Physical Description of the Cisco Unified Videoconferencing 3545 MCU Module, page 2-12
Physical Description of the Cisco Unified Videoconferencing 3545 EMP Module, page 2-12
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3545 EMP Enhanced Media Processor (EMP) module to perform audio and
Unified Videoconferencing 3545 MCU is responsible for signaling and
Unified Videoconferencing 3545 MCU and EMP
2-11
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