Cisco Systems 3522 BRI User Manual

Installation and Upgrade Guide for Cisco 3522 Release
August 2008
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
Customer Order Number: Text Part Number: OL-17010-01
Unified Videoconferencing
BRI Gateway and 3527 PRI Gateway
5.6
800 553-NETS (6387)
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The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
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Installation and Upgrade Guide for Cisco Unified Videoconferencing 3522 BRI Gateway and 3527 PRI Gateway Release 5.6
© 2008 Cisco Systems, Inc. All rights reserved.
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IMPLIED, INCLUDING, WITHOUT

CONTENTS

CHAPTER
CHAPTER
1 Functionality 1-1
About Cisco Unified Videoconferencing 3500 Gateway Products 1-1
About Gateway Features 1-2
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies 1-6
About Multimedia Conferencing 1-6 About Point-to-Point Conferencing 1-7 About Multipoint Conferencing 1-7 About Gateway IP Network Connections 1-8 About Gateway ISDN Network Connections 1-8
About Cisco Unified Videoconferencing 3500 Gateway Functionality 1-11
About PRI Gateway Call Handling Capacity 1-11 About BRI Gateway Call handling Capacity 1-11 About Gateway Call Bandwidth Overhead 1-12 Resource Allocation across E1/T1 Lines 1-12 About Peer-to-Peer Connectivity 1-12
2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway 2-1
Physical Description 2-1
Front Panel 2-2 Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel 2-2 Cisco Unified Videoconferencing 3522 BRI Gateway RTM 2-3
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Requirements for Installing of the Cisco Unified Videoconferencing 3527 PRI Gateway 2-3
Preparing for Installation of the Cisco Unified Videoconferencing 3522 BRI Gateway 2-4
Verifying the Package Contents 2-5
Mounting the Cisco Unified Videoconferencing 3500 Gateway Unit in a 19-inch Rack 2-5
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration 2-6
About the Initial Configuration and Boot Phases 2-6 Connecting to a PC 2-7 Setting the IP Address 2-7 Setting Ethernet Speed and Duplex Parameters 2-9 Changing the Configuration Tool Login Password 2-10
Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN 2-11
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit 2-11
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Contents
SNMP Management 2-11 Local Port Monitoring Connections 2-11 Performing Software Upgrades 2-12
Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface 2-12
Online Help Registration 2-13
Netscape Navigator Users 2-13
CHAPTER
CHAPTER
CHAPTER
CHAPTER
3 Using the Cisco Software Upgrade Utility 3-1
About the Cisco Software Upgrade Utility 3-1
Launching the Cisco Software Upgrade Utility 3-1
Upgrading Software 3-2
4 Cable Connections and Pin-outs 4-1
RS-232 9-Pin Serial Port 4-1
RJ-45 8-Pin IP Network Port 4-1
ISDN Port 4-2
5 Technical Specifications 5-1
6 Safety 6-1
Electrical Safety 6-1
Grounding 6-1 High Voltage 6-2
ESD Procedures 6-2
Batteries 6-2
iv
Sicherheit 6-3
Elektrische Sicherheit 6-3
Erdung 6-3 Hochspannung 6-3
ESD-Verfahren 6-3
Warnhinweise 6-3
Seguridad 6-4
Seguridad Electrica 6-4
Puesta a Tierra 6-4 Alta Tensión 6-4 Fuente de Alimentación 6-4
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Procedimientos ESD 6-5
Securite 6-6
Securite Electrique 6-6
Mise a la Terre 6-6 Haute Tension 6-7
Prevention des Decharges Electrostatiques 6-7
Contents
CHAPTER
I
NDEX
7 Compliance and Certifications 7-1
Safety Compliance 7-1
EMC 7-1
FCC Part 15 Notice 7-2
Telecom 7-2
ACTA Part 68 Notice 7-2 Industry Canada 7-3
Environmental Compliance 7-3
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CHAP T ER
1

Functionality

About Cisco Unified Videoconferencing 3500 Gateway Products, page 1-1
About Gateway Features, page 1-2
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies, page 1-6
About Cisco Unified Videoconferencing 3500 Gateway Functionality, page 1-11

About Cisco Unified Videoconferencing 3500 Gateway Products

The Cisco Unified Videoconferencing 3500 Gateway series consists of these products:
Cisco Unified Videoconferencing 3527 PRI Gateway
The Cisco Unified Videoconferencing 3527 PRI Gateway enables audio, video, and data communication between H.320 endpoints that connect through ISDN, and H.323 endpoints that connect through a packet-based network. For voice-over-IP, the gateway enables PSTN voice callers to connect from the ISDN network to IP voice callers. The Cisco Videoconferencing
Cisco Unified Videoconferencing 3522 BRI Gateway
The Cisco Unified Videoconferencing 3522 BRI Gateway enables audio, video and data communication between H.320 endpoints that connect through Integrated Services Digital Network (ISDN), and H.323 endpoints that connect through a packet-based network. For voice-over-IP, the gateway enables Public Switched Telephone Network (PSTN) voice callers to connect with IP voice callers. The Cisco ports.
3527 PRI Gateway supports one PRI ISDN port.
Unified Videoconferencing 3522 BRI Gateway supports up to four BRI ISDN
Unified
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Chapter 1 Functionality

About Gateway Features

About Gateway Features
Table 1-1 lists the major features of the Cisco Unified Videoconferencing 3500 Gateway.
Ta b l e 1-1 Gateway Feature Summary
Feature Description
Interoperability The gateway provides a high degree of interoperability with other H.323
compliant gateways, gatekeepers, terminals, proxy, and Multipoint Control Unit (MCU) products by being based on the H.320 standard and H.323 protocol stack.
Web-based management The gateway features the gateway interface. This is a web interface used to
configure and monitor the gateway. You can view and modify all aspects of the gateway configuration from a remote location using a Java-enabled web browser.
SNMP management The gateway features Simple Network Management Protocol (SNMP)
management that supports all aspects of monitoring, diagnostics, configuration, and trapping.
Diagnostics The gateway features front and rear panel LED indicators that display status for
the unit. You can also access remote diagnostics of the unit through the gateway interface, Telnet, SNMP, or a serial port.
Network load balancing The gateway supports load balancing on the network by communicating with a
gatekeeper through H.323 RAI (Resource Available Indication)/RAC (Resource Available Confirmation) messages.
T.120 data collaboration The gateway supports data transfers in calls between ISDN and IP by using high
speed T.120 in HMLP and VarMLP formats.
Quality of service (QoS) The gateway features configurable coding of media packets to achieve QoS
routing priority on the Internet Protocol (IP) network. The Type of Service (ToS) bits of the IP datagram header can be configured for priority level.
Dial plan The gateway supports a simplified dial plan for outbound dialing using a single
universal prefix. Using the dial plan, the gateway automatically detects the capabilities received in the Setup message from the IP endpoint and sets the same bit rate for the ISDN (or serial interface) side of the call.
Direct dialing and call routing The gateway dial plan supports these direct dialing and call routing facilities:
Direct Inward Dialing (DID)
Multiple Subscriber Network (MSN)
Q.931 Sub-addressing Information Element
Internal and External Interactive Voice Response (IVR)
TCS4
Default extension
Access control The gateway features password-controlled access to the gateway interface. You
can define up to ten different administrator access profiles for the gateway.
DTMF translation The gateway supports translation between in-band Dual Tone Multi-Frequency
(DTMF) signals (on the ISDN side) and out-of-band H.245 messages (on the IP side). DTMF translation occurs for voice and video calls.
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About Gateway Features
Table 1-1 Gateway Feature Summary (continued)
Feature Description
Dual video The gateway supports H.239 standards-based dual video and TANDBERG
DuoVideo technology. Dual video streams enable a screen to carry video images from one source while simultaneously displaying images from a second source.
Conceal caller ID The gateway supports a conceal caller ID feature that instructs the gatekeeper to
conceal the identity of the calling endpoint on the IP or ISDN network, whether the presentation restricted feature is enabled or not.
H.323 fast start The gateway H.323 fast start feature enables endpoints to join a voice conference
in the gateway more quickly.
ISDN rollover (available in Cisco Unified Videoconferencing
3527 PRI Gateway
only)
The gateway features ISDN rollover. In this feature, the gateway sends a “busy out” channel request to the PSTN switch when the current PRI connection is left with less than a predefined number of available B channels. The PSTN switch “rolls over” to the next available gateway.
Network Specific Facility (available in Cisco
Unified
Videoconferencing
3527 PRI Gateway
only)
The gateway provides support for Network Specific Facility Information Elements (NSF IEs) which enable system administrators to specify to service providers the equipment, service, or network through which they want a call routed.
ISDN connection failure The gateway responds to ISDN connection failure events, by unregistering from
its gatekeeper. The gatekeeper is forced to send new IP-to-ISDN calls through a different gateway, thus ensuring high call completion rates. The gateway re-registers to the gatekeeper when the ISDN connection is restored.
Downspeeding The gateway features downspeeding functionality. In the downspeeding feature,
the gateway attempts to reconnect a disconnected video call either at a lower bandwidth or as a voice call. Downspeeding contributes to a higher percentage of call completion on the network. The gateway supports downspeeding at call setup
and in mid-call. Multiple trap server support The gateway supports up to three SNMP trap servers. H.239 support The gateway supports the H.239 protocol in ISDN-to-IP calls and in IP-to-ISDN
calls. Encryption support The gateway supports H.235-compliant AES 128 encryption for calls over IP
networks, and H.233 and H.234-compliant AES 128 encryption for calls over
ISDN networks. H.243 Conference Control support The gateway supports the H.243 protocol in ISDN-to-IP calls and in IP-to-ISDN
calls. The gateway identifies the protocol version that an IP endpoint uses and
sends H.239 capabilities only to those endpoints working with protocol version
4.0 or later.
Peer-to-peer connectivity The gateway supports connectivity to the IP network through a gatekeeper, or
directly to a peer device such as Cisco
Unified Communications Manager.
IP network connections The gateway has one 10/100Base-T Ethernet IP port (on the front panel) and
connects to an IP segment through a direct connection to a network switch.
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Chapter 1 Functionality
Ta b l e 1-2 Cisco Gateway Feature Specifics
Feature Cisco Unified
Videoconferencing
3527 PRI Gateway
Cisco Unified Videoconferencing
3522 BRI Gateway
Supported ports 1 PRI ISDN port 4 BRI ISDN ports Supported video
H.320, H.323 (using Cisco Stack v4.0)
conferencing protocols Supported audio
codecs
The term audio transcoded video calls refers to the process whereby an audio stream in a multimedia call can be transcoded from one codec type to another.
Basic and advanced audio coding supported codecs: G.711, G.722, G.722.1, G.723.1, G.728
Audio Transcoding G.711 (ISDN) < > G.723.1 (IP) for up
to 30 voice channels. G.711 (IP) < > G.728 (ISDN) for up to
20 audio transcoded video channels.
G.711 (ISDN) < > G.723.1 (IP) for up to 8 voice channels.
G.711 (IP) < > G.728 (ISDN) for up to 8 audio transcoded video channels.
The gateway automatically performs A-Law G.711-to-µ-Law G.711 translation between the IP and ISDN sides if needed.
Note When your Cisco unit
includes both a gateway and a MCU, G.728 transcoding is supported on the MCU only.
Supported video
H.261, H.263, H.263+ (Annexes F, J and N), H.263++ (Annex W), H.264
protocols Supported video
VGA, XGA, SVGA, SIF, 4SIF, CIF, QCIF, 4CIF, 16CIF
resolutions Supported bandwidths
(Kbps)
56, 64, 112, 128, 168, 192, 224, 256, 280, 320, 336, 384, 448, 512, 672,
56, 64, 112, 128, 224, 256, 336, 384 and 512
768, 1288, 1472, 1680 and 1920
Note Bandwidth rates of 256 Kbps and up support the G.722 audio codec.
Call handling capabilities
For 1 x PRI T1 line: 23 ports (voice) 23 ports 1B (video and data) 11 ports 2B (video and data) 3 ports 6B (video and data) For 1 x PRI E1 line: 30 ports (voice) 30 ports 1B (video and data)
For 4 x BRI lines: 8 voice-only calls or 8 video calls or
any combination of the two: 1 call x 512 Kbps 1 call x 384 Kbps + 2 calls x 256 Kbps 4 calls x 128 Kbps 8 calls x 64 Kbps
15 ports 2B (video and data)
1-4
5 ports 6B (video and data)
Line quality Supports line echo cancellation, H.323 Fast Start and DTMF detection for
voice and video calls.
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About Gateway Features
Table 1-2 Cisco Gateway Feature Specifics (continued)
Feature Cisco Unified
Videoconferencing 3527 PRI Gateway
Cisco Unified Videoconferencing 3522 BRI Gateway
IP network connection I10/100Base-T Ethernet IP UTP connection (on the front panel). Serial control port
(DB-9) connection Supported signaling
protocols
RS-232 DTE 9-pin D-type connection on front panel for connection to a PC terminal or an external modem.
5ESS and 4ESS, DMS100, National ISDN, Euro-ISDN, VN6 Dialing (France), NTT (Japan), Hong Kong Dialing (Hong Kong), Support for Taiwan PRI system.
DMS100, National ISDN, 5ESS Custom/Multipoint (US, Taiwan)
5ESS PTP (US, Taiwan) ETSI (France, Europe, Taiwan, Hong
Kong) ETSI PTP (France, Europe, Taiwan) VN6 Dialing (France) Austel 1 Dialing (Australia) KDD, NTT (Japan) Hong Kong Dialing (Hong Kong).
PRI interface Configurable E1/T1 PRI network
N/A
interface. Support for fractional E1/T1 channel
selection. Configurable as terminal side (TE) or
network side (NT) device. Configurable Long Haul PRI module
(supported in Japan only).
Switch information Numbering Plan Identifier (NPI),
N/A Type of Number (TON) and Network Specific Facility (NSF) information elements are configurable per PRI port.
Bonding calls Internal Imux providing calls at 128
Kbps (2B) up to full PRI of 1472
Kbps (23B) for T1 and up to full
PRI of 1920
Kbps (30B) for E1 using
Internal Imux providing calls at 128
Kbps (2B) up to 512
bonding mode 1.
bonding mode 1. Parallel dialing for bonded calls.
Internal IVR capacity 30 simultaneous calls 8 simultaneous calls
Kbps (8B) using
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H.323
endpoint
H.323
terminal
ISDN phone
Regular phone
H.323
endpoint
Cisco
chassis/unit
with serial
gateway
IP network
PSDN
ISDN

About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies

About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
About Multimedia Conferencing, page 1-6)
About Point-to-Point Conferencing, page 1-7)
About Multipoint Conferencing, page 1-7)
About Gateway IP Network Connections, page 1-8)
About Gateway ISDN Network Connections, page 1-8)

About Multimedia Conferencing

The Cisco PRI gateway and BRI gateway enable H.323 endpoints on the IP network to communicate with an H.320 terminal, an ISDN phone, or a regular phone on a circuit-switched public network without having to connect directly to these networks. The gateway allows all IP network terminals to support video conferences without connecting every desktop computer to an ISDN line (see
Figure 1-1).
Figure 1-1 Multimedia Conferencing through the Gateway
Typical multimedia conferencing applications include:
Business video conferencing
Distance learning
Telemedicine
Video-enabled call centers
Telecommuting
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H.323
terminal
H.323
terminal
H.323
endpoint
Cisco
chassis/unit
with serial
gateway
IP network
ISDN

About Point-to-Point Conferencing

The Cisco BRI gateway enables direct video, voice, and data communication between an H.320 (ISDN) terminal and H.323 (IP) terminals at bandwidths of up to 512 Kbps (4 BRI lines) using bonding mode 1 (see
Figure 1-2).
The Cisco PRI gateway enables direct video, voice, and data communication between an H.320 (ISDN) terminal and H.323 (IP) terminals at bandwidths of up to 1472 Kbps (23B bonding for T1) and up to 1920 Kbps (30B bonding for E1).
Figure 1-2 Point-to-Point Conferencing through the Gateway
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies

About Multipoint Conferencing

Together with the Cisco MCU, the Cisco PRI gateway and BRI gateway enable H.320 ISDN terminals to participate in a mixed ISDN-IP multipoint multimedia conference with IP network endpoints (see
Figure 1-3).
For example, when an H.320 ISDN terminal wants to participate in a multipoint conference with H.323 IP endpoints, the H.320 ISDN terminal can either join the multipoint conference by dialing to the gateway, or be invited into the conference by one of the participating IP endpoints. In either case, the gateway connects the ISDN terminal to the Cisco MCU, enabling it to participate in the multipoint conference.
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About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
H.323
Terminal
H.323
Terminal
H.323
Terminal
H.323
Terminal
H.323
Terminal
H.320
Terminal
H.320
Terminal
H.320
Terminal
IP phone
IP
network
IP
IP phone
IP
ISDN
Cisco Unified Videoconferencing Gateway
Cisco Unified Videoconferencing MCU
Figure 1-3 Mixed ISDN-IP Multipoint Multimedia Conference
Chapter 1 Functionality

About Gateway IP Network Connections

The Cisco PRI gateway and BRI gateway feature one 10/100Base-T Ethernet IP port (on the front panel) and connect to an IP segment through a direct connection to a network switch.

About Gateway ISDN Network Connections

The Cisco BRI gateway features four BRI ISDN connections. Each BRI line provides two B channels and one D signalling channel.
The Cisco PRI gateway features configurable E1/T1 PRI ISDN connections. When configured as an E1 connection, each port provides 30 B channels and one D signaling channel. When configured as a T1 connection, each port provides 23 B channels and one D signaling channel. The type of line available depends on your local ISDN provider. You configure the gateway PRI port to an E1 or T1 interface accordingly. In addition, you can choose to activate only specific channels by using fractional channel selection.
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H.323
Terminal
IP phone
IP
IP
network
Public
PRI T1/E1
Central office
switch
Private
Cisco Unified
Videoconferencing
Gateway
157167
IP
H.323 terminal
IP phone
Cisco chassis/unit
Cisco Gateway
IP network
PRI T1/E1
Central Office
switch
PBX
PublicPrivate
PRI Gateways
About Cisco Unified Videoconferencing 3500 Gateway Applications and Topologies
You can connect the PRI gateway directly to a PRI line provided by your local ISDN provider (as shown in
Figure 1-4), or to a local private branch exchange (PBX) that provides the PRI connection (as shown
in Figure 1-5).
Figure 1-4 Connecting the PRI Gateway Directly to a Central Office Switch
Figure 1-5 Connecting the PRI Gateway to a PBX that Provides a PRI Line
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157166
IP
H.323 terminal
IP phone
Cisco chassis/unit
Cisco Gateway
IP network
BRI
Central Office
switch
PBX
PublicPrivate
157165
IP
H.323 terminal
IP phone
Cisco chassis/unit
Cisco Gateway
NT1 device
IP network
PublicPrivate
BRI
Central Office
switch
BRI Gateways
You can connect the BRI gateway to a local private branch exchange (PBX) that provides the BRI connection (as shown in
Figure 1-7).
Figure 1-6 Connecting the BRI Gateway Directly to a PBX that Provides a BRI Line
Figure 1-6), or to a public phone network using an NT1 device (as shown in
Chapter 1 Functionality
Figure 1-7 Connecting the BRI Gateway Directly to a Central Office Switch
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About Cisco Unified Videoconferencing 3500 Gateway Functionality

About Cisco Unified Videoconferencing 3500 Gateway Functionality
About PRI Gateway Call Handling Capacity, page 1-11
About BRI Gateway Call handling Capacity, page 1-11
About Gateway Call Bandwidth Overhead, page 1-12
About Peer-to-Peer Connectivity, page 1-12

About PRI Gateway Call Handling Capacity

Table 1-3 lists the maximum call handling capacity of the PRI gateway for different types of calls.
Ta b l e 1-3 PRI Gateway Call Handling Capacity
Call Type Maximum Number of
Calls Using 1 x E1 PRI Line
voice (64 Kbps) 30 23 2B video (128 Kbps) 15 11 6B video (384 Kbps) 5 3 12B video (768 Kbps) 2 1
Note Enabling ISDN-to-IP DTMF detection in the PRI gateway for video calls reduces the number of
supported calls by half.

About BRI Gateway Call handling Capacity

Table 1-4 lists the maximum call handling capacity of the BRI gateway for four BRI lines, eight
voice-only calls, or eight video calls, or any combination of the two.
Ta b l e 1-4 BRI Gateway Call Handling Capacity
Number of Calls Capacity
1 384 Kbps+ or 412 Kbps 2 256 Kbps 4 128 Kbps 8 64 Kbps
Maximum Number of Calls Using 1 X T1 PRI Line
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About Cisco Unified Videoconferencing 3500 Gateway Functionality

About Gateway Call Bandwidth Overhead

According to the H.320 standard, the available bandwidth allocated to a call at any given bit rate will always be slightly less than the stated maximum for the following reasons:
All stated maximum call bandwidths include provision for control, audio, video, and data traffic.
Video traffic on the ISDN side contains additional bits for error correction purposes which also
consume bandwidth. Video traffic on the IP side does not include this additional load.
Opening an audio channel further reduces the bandwidth available to the video traffic.
For example, a call at 384 Kbps actually has only 363 Kbps available to it. Control and error correction account for the remaining 21 Kbps.

Resource Allocation across E1/T1 Lines

The gateway can allocate bandwidth resources to calls across separate E1 or T1 connections to maximize bandwidth capacity in cases where there is not enough capacity for a call on a single E1 or T1 connection, but where sufficient capacity does exist when remaining capacity on both E1/T1 lines is combined.
For example, a gateway using two T1 lines can support three 6B calls on each T1 line, with 320 Kbps spare capacity per line:
Each T1 line provides 23 B channels.
Chapter 1 Functionality
Each B channel supports 64 Kbps
Each T1 line supports 23 x 64 = 1472 Kbps
Each 6B call requires 6 x 64 = 384 Kbps
Each T1 line supports 1472/384 = 3 6B calls + 320 Kbps spare
The gateway processes an additional 6B call requiring a further 384 Kbps by taking bandwidth resources from each of the two T1 lines, both of which have 320 Kbps available. In this way, the gateway spreads the call over both T1 lines.

About Peer-to-Peer Connectivity

The gateway supports the following types of connectivity to the IP network
Through a gatekeeper
Directly to a peer device such as Cisco Unified Communications Manager without the need for a
gatekeeper.
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Setting Up Your Cisco Unified Videoconferencing 3500 Gateway

Physical Description, page 2-1
Requirements for Installing of the Cisco Unified Videoconferencing 3527 PRI Gateway, page 2-3
Preparing for Installation of the Cisco Unified Videoconferencing 3522 BRI Gateway, page 2-4
Verifying the Package Contents, page 2-5
Mounting the Cisco Unified Videoconferencing 3500 Gateway Unit in a 19-inch Rack, page 2-5
How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration,
page 2-6
Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN, page 2-11
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit,
page 2-11
Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface, page 2-12
Online Help Registration, page 2-13

Physical Description

Front Panel, page 2-2
Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel, page 2-2
Cisco Unified Videoconferencing 3522 BRI Gateway RTM, page 2-3
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Physical Description
10/100 Base T
SERIAL
RST
ACTALARM
CDGK Reg
157264
PWR
PORT-1PORT-2
ACT
157266
D-Ch
ALARM
ACT
D-Ch
ALARM

Front Panel

Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
Figure 2-1 shows the front panel of the Cisco Unified Videoconferencing 3500 Gateway unit. Tab le 2-1
describes the components of the front panel.
Figure 2-1 Cisco Unified Videoconferencing 3500 Gateway Front Panel
Ta b l e 2-1 Front Panel Components
Component Description
10/100 BaseT connector An RJ-45 connector that provides the primary Ethernet connection for the IP
network port.
SERIAL connector A DB-9 connector that allows you to connect a PC terminal for local
configuration.
RST button Allows you to reset the Cisco Unified Videoconferencing 3500 Gateway unit
manually.
GK Reg LED Lights green when the Cisco Unified Videoconferencing 3500 Gateway unit
is registered with a gatekeeper.
CD LED Lights green when a PRI or BRI line is enabled and a carrier signal is
detected
ACT LED Lights green to indicate that there are active calls in the Cisco Unified
Videoconferencing
3500 Gateway unit.
ALARM LED Lights green to indicate that an error has occurred and the Cisco Unified
Videoconferencing
3500 Gateway unit requires resetting.
10/100 BaseT LEDs The top part of the 10/100 BaseT connector contains two LED indicators.
The left-hand LED lights green when the local IP network link is active. The right-hand LED lights green if the connection speed is 100 Mbps, and is off when the connection speed is 10
Mbps.

Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel

Figure 2-2 shows the rear panel components of the Cisco Unified Videoconferencing 3527 PRI Gateway
unit. Table 2-2 describes these components.
Figure 2-2 Cisco Unified Videoconferencing 3527 PRI Gateway: Rear Panel
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BRI-1
43
2
ACT
1
BRI-2BRI-3BRI-4
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Requirements for Installing of the Cisco Unified Videoconferencing 3527 PRI Gateway

Ta b l e 2-2 Cisco Unified Videoconferencing 3527 PRI Gateway Rear Panel Components
Component Description
ACT LED Lights green to indicate that there are active calls in the gateway. D-Ch LED Lights green to indicate that the PRI line is enabled and a carrier signal is
detected.
ALARM LED Displays alarm events for the PRI line.
YELLOW —Lights yellow when there is a loss of frame alignment at
the remote side.
ORANGE—Lights orange when there is a loss of frame alignment in the
gateway.
PRI LINE connector RJ-45 connector that provides the PRI line connection for the gateway ISDN
PRI port.

Cisco Unified Videoconferencing 3522 BRI Gateway RTM

Figure 2-3 shows the rear panel components of the Cisco Unified Videoconferencing 3522 BRI Gateway
unit. Table 2-3 describes these components.
Figure 2-3 Cisco Unified Videoconferencing 3522 BRI Gateway: Rear Panel
Ta b l e 2-3 Cisco Unified Videoconferencing 3522 BRI Gateway Rear Panel Components
Component Description
ACT LEDs Lights green to indicate that there are active calls in the gateway on the
specified BRI line.
BRI LINE connectors RJ-45 connectors that provide the BRI line connections for the specified
gateway ISDN BRI port.
Requirements for Installing of the Cisco Unified Videoconferencing
These are the requirements for installing the Cisco Unified Videoconferencing 3527 PRI Gateway unit.
Proper clearance at the sides of the unit to allow adequate ventilation, and at least 20 cm clearance
at the back of the unit to allow access to cable connections
A PC with a serial port and terminal emulation software to assign the Cisco Unified
Videoconferencing
Dedicated IP address for the Cisco Unified Videoconferencing 3527 PRI Gateway unit
3527 PRI Gateway
3527 PRI Gateway unit an IP address
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Preparing for Installation of the Cisco Unified Videoconferencing 3522 BRI Gateway

The IP address of the router that the Cisco Unified Videoconferencing 3527 PRI Gateway unit will
use to communicate across the network
For an H.323 environment, the IP address of the H.323 gatekeeper with which you want the
Cisco
Unified Videoconferencing 3527 PRI Gateway unit to register
Available IP network ports on the switch for the Cisco Unified
Videoconferencing
A grounded AC power outlet
A 10BaseT or 100BaseT LAN cable
Ambient room temperature range of 32
Non-condensing relative humidity range of 5% to 90%
3527 PRI Gateway unit
o
to 104oF (0o to 40oC)
Preparing for Installation of the Cisco Unified Videoconferencing
The Cisco Unified Videoconferencing 3522 BRI Gateway prepares the signaling for outbound videoconference calls that are transmitted over Integrated Services Digital Network (ISDN) networks. For videoconference information to arrive at its destination, you must work with the BRI service provider to ensure that the gateway and the ISDN service are compatible. You must gather information about the service provider equipment and provide the service provider with information about the gateway.
Before you order BRI service or connect the Cisco Unified Videoconferencing 3522 BRI Gateway to your existing BRI service, we suggest that you gather the following information.
Procedure
Step 1 Identify the ISDN provider you want to use as your Local Exchange Carrier (LEC) for local calls.
The LEC is the local telephone company that provides ISDN services for your local calling area and to which your equipment connects.
Step 2 Identify the ISDN provider you want to use as your Interexchange Carrier (IEC) for long-distance calls.
The IEC and the LEC are different companies. Often the LEC will contact the IEC and provision long-distance service for you. Verify that your LEC performs this task, and contact an IEC if the LEC does not.
Step 3 Determine how many BRI lines you want to connect to the gateway. Step 4 Identify the ISDN equipment or signaling format your LEC uses.
3522 BRI Gateway
2-4
Step 5 Determine whether you want to use layer 1 line hunting. Step 6 Have your ISDN service provider turn off the following switch settings:
Packet Mode Data on the D channel
Terminal Display Text
EKTS
Call Appearances
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Key Hold
ACO

Verifying the Package Contents

Procedure
Step 1 Inspect the contents of the box for shipping damage. Step 2 Report any damage or missing items to your Cisco representative. Step 3 Verify contents. SeeTable 2-4 lists the package contents for the Cisco Unified
Videoconferencing 3500 Gateway unit.
Ta b l e 2-4 Package Contents with Cisco Unified Videoconferencing 3500 Gateway Unit
Verifying the Package Contents
Product Contents
Cisco Unified Videoconferencing Cisco
Unified
Videoconferencing
3527 PRI Gateway or
3522 BRI Gateway unit
Cisco Unified Videoconferencing 3500 Gateway
Unit
Guide to Cisco Conferencing Documentation
Regulatory Compliance and Safety Information for
Cisco Unified Videoconferencing 3500 Products
Cisco Unified Videoconferencing Software
CD-ROM
Cisco Information Package

Mounting the Cisco Unified Videoconferencing 3500 Gateway Unit in a 19-inch Rack

You can optionally mount the Cisco Unified Videoconferencing 3500 Gateway unit in a standard 19-inch rack. Two mounting brackets and a set of screws are included in the Videoconferencing
Procedure
3500 Gateway unit shipping box.
Cisco Unified
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Step 1 Disconnect all cables including the power cables. Step 2 Place the Cisco Unified Videoconferencing 3500 Gateway unit right-side up on a hard flat surface, with
the front panel facing you.
Step 3 Position a mounting bracket over the mounting holes on each side of the Cisco Unified
Videoconferencing
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3500 Gateway unit, as shown in Figure 2-4.
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How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration

Figure 2-4 Fitting a Bracket for Rack Mounting
Step 4 Pass the screws through the brackets and tighten them into the screw holes on each side of the
Cisco Unified Videoconferencing 3500 Gateway unit using a suitable screwdriver.
Step 5 Insert the Cisco Unified Videoconferencing 3500 Gateway unit into the 19-inch rack. Step 6 Fasten the brackets to the side rails of the rack. Step 7 Make sure that the air vents at the sides of the Cisco Unified Videoconferencing 3500 Gateway unit are
not blocked.
How to Perform the Cisco Unified Videoconferencing
About the Initial Configuration and Boot Phases, page 2-6
Connecting to a PC, page 2-7
Setting the IP Address, page 2-7
Setting Ethernet Speed and Duplex Parameters, page 2-9
Changing the Configuration Tool Login Password, page 2-10

About the Initial Configuration and Boot Phases

Initial monitoring and administration of the Cisco Unified Videoconferencing 3500 Gateway unit are performed from a remote PC via a serial connection. This allows you to access the boot configuration menu of the Cisco Videoconferencing
Auto-boot—The embedded operating system initializes and displays basic information.
Configuration menu—A 6-second countdown allows you to enter the configuration menu.
3500 Gateway Unit Initial Configuration
Unified Videoconferencing 3500 Gateway unit. At power-up, the Cisco Unified
3500 Gateway unit goes through the following boot phases:
2-6
Initialization—The Cisco Unified Videoconferencing 3500 Gateway unit completes its boot
sequence and is ready for operation.
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How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Note You can perform serial port configuration of the Cisco Unified Videoconferencing 3500 Gateway unit
only at startup, during a short period indicated by a 6-second countdown. Once the initialization phase is complete, the only way you can access the configuration menu is by restarting the Cisco Videoconferencing 3500 Gateway unit.

Connecting to a PC

Use the serial port connection to configure the Cisco Unified Videoconferencing 3500 Gateway unit with an IP address.
Procedure
Step 1 Locate the terminal cable shipped with the Cisco Unified Videoconferencing 3500 Gateway unit. Step 2 Connect the end labeled PC to the serial port on the computer. Step 3 Connect the end labeled Unit to the serial port connector on the Cisco Unified
Videoconferencing
3500 Gateway unit front panel.
Unified

Setting the IP Address

You use the serial port to configure the unit with an IP address and other address information. You use the serial port on the Cisco Unified Videoconferencing 3500 Gateway unit front panel to assign
a new IP address to your Cisco IP
address before you connect the Cisco Unified Videoconferencing 3500 Gateway unit to the network.
Before You Begin
The PC terminal should have an installed terminal emulation application, such as HyperTerminal. Gather the items listed in Tab le 2-5 to assign an IP address to the Cisco Unified
Videoconferencing 3500 Gateway unit.
Ta b l e 2-5 Requirements for Setting the IP Address
Requirements Notes
Dedicated IP address for the Cisco
Unified
Videoconferencing IP address of the default router the
Cisco
Unified Videoconferencing uses to communicate over the network
PC with available serial port and terminal emulator software installed
RS-232 terminal cable (shipped with the unit)
Unified Videoconferencing 3500 Gateway unit. You must assign the
3500 Gateway unit
3500 Gateway unit
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How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Procedure
Step 1 Connect the supplied terminal cable to the PC terminal. Step 2 Connect the power cable. Step 3 Start the terminal emulation application on the PC. Step 4 Set the communication settings in the terminal emulation application on the PC as follows:
Baud rate: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None Step 5 Turn on the power to the Cisco Unified Videoconferencing 3500 Gateway unit. Step 6 After the terminal emulator session starts, press the RST button on the Cisco Unified
Videoconferencing
3500 Gateway unit front panel to reset the module.
A log of the auto-boot events and a VxWorks banner scrolls across the computer monitor.
Note When the Cisco Unified Videoconferencing 3500 Gateway unit is started for the first time, two
VxWorks banners appear. The configuration option appears after the second banner.
Step 7 When the message “Press any key to start configuration” appears on the screen, press any key within 6
seconds.
The network configuration Main menu appears:
Press any Key To start configuration... Main menu Enter <N> to configure default network port values Enter <P> to change the configuration software password Enter <A> to display advanced configuration menu Enter <Q> to quit configuration menu and start GW
Caution If you do not press a key before the countdown ends, the device continues its initialization and
you can only configure the device by pressing the RST button on the front panel.
Step 8 At the prompt, type N to configure default network port values and press Enter. Step 9 At the Enter IP address for default interface prompt, type the IP address you want to assign to the
Cisco
Unified Videoconferencing 3500 Gateway unit and press Enter.
Caution Do not use leading zeros in the IP address.
Step 10 At the Enter Default Router IP Address prompt, type the IP address of the router associated with the
segment in which the unit will be installed and press Enter.
2-8
Caution Do not use leading zeros in the IP address.
Step 11 At the Enter IP Mask <HEX> for default device prompt, type the subnet mask as follows:
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How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
Convert the subnet mask IP address to hexadecimal notation, type the hexadecimal number at the
prompt, and press Enter. For example, for the subnet mask 255.255.255.0 the hexadecimal value you type is FFFFFF00.
Note You can use the computer’s desktop calculator to convert the subnet mask ID to hexadecimal
notation.
If a subnet mask is not used, press Enter. Step 12 Allow the unit to complete the reboot process. A new emulator session begins. Step 13 Close the terminal emulator session.

Setting Ethernet Speed and Duplex Parameters

Use the serial port to set the Ethernet speed and duplex parameters that you want the Cisco Unified Videoconferencing
3500 Gateway to use.
Procedure
Step 1 Access the gateway through the serial port and start a terminal emulator session.
Note If the gateway is already running, you need to reboot or restart the device.
Step 2 When the message “Press any key to start configuration” appears on the screen, press any key within 6
seconds. The network configuration Main menu appears.
Step 3 At the prompt, enter A to display the Advanced Configuration menu and press Enter.
The Advanced Configuration menu appears.
Step 4 At the prompt, enter 3 to select “Change LAN port Settings” and press Enter. Step 5 At the prompt, enter the number or letter for one of the following:
1 - 10Mbps Half Duplex
2 - 100Mbps Half Duplex
3 - 10Mbps Full Duplex
4 - 100Mbps Full Duplex
5 - Auto
Q - Quit
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Note We recommend that you select “5 - Auto” here and also set the Port settings option to “Auto” in
the gateway web user interface at Gateway > Device > Addressing.
Step 6 Press Enter.
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How to Perform the Cisco Unified Videoconferencing 3500 Gateway Unit Initial Configuration
The network configuration Main menu appears.
Step 7 At the Network Configuration menu, do one of the following:
Enter the letter for the set of parameters that you want to configure.
Enter Q to save your changes and allow the device to complete the boot process.

Changing the Configuration Tool Login Password

You can use the terminal emulator to change the default password of the default login user before others can use the Cisco
Procedure
Step 1 Start a terminal emulator session for the Cisco Unified Videoconferencing 3500 Gateway unit. Step 2 Press the RST button on the front panel of the Cisco Unified Videoconferencing 3500 Gateway unit.
After 60 seconds, a new terminal emulator session begins on the computer monitor.
Unified Videoconferencing 3500 Gateway interface.
After the second VxWorks banner scrolls across the screen, the following message appears: “Press any Key to start the configuration.”
Step 3 Press any key and then press Enter. Step 4 At the prompt, enter P and press Enter to select “change the configuration software password.” Step 5 Type the user login name for which you want to change the password and press Enter.
The default user name is admin. This is the user name that allows you to access the Cisco Unified Videoconferencing
Step 6 Type the password you want the user to use to log in to the Cisco Unified
Videoconferencing
3500 Gateway interface.
3500 Gateway interface and press Enter. There is no default password. The network configuration Main menu re-appears.
Step 7 Enter Q and press Enter to exit.
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Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN

Connecting the Cisco Unified Videoconferencing 3500 Gateway Unit to the LAN
Procedure
Step 1 Connect the supplied LAN cable from your network hub to the 10/100BaseT Ethernet port on the front
panel of the Cisco RJ-45 connector.
Step 2 Connect a separate ISDN or serial line to each PRI or BRI port in the rear panel of the Cisco Unified
Videoconferencing
About Managing and Monitoring the Cisco Unified Videoconferencing 3500 Gateway Unit You can manage and monitor the Cisco Unified Videoconferencing 3500 Gateway unit locally or from
remote connections. You can also upgrade Cisco
Unified Videoconferencing 3500 Gateway unit. The 10/100BaseT port accepts an
3500 Gateway unit. The port accepts an RJ-45 connector.
Unified Videoconferencing 3500 Gateway software.

SNMP Management

The Cisco Unified Videoconferencing 3500 Gateway unit is equipped with an SNMP agent. You can access the Cisco
Unified Videoconferencing 3500 Gateway unit using an SNMP management client.

Local Port Monitoring Connections

You should access the Cisco Unified Videoconferencing 3500 Gateway unit using a local port connection for preliminary configuration and monitoring.
Serial Port
The Cisco Unified Videoconferencing 3500 Gateway unit includes a DB-9 serial port connector and an RJ-45 serial port connector. You use the DB-9 serial port to access the boot sequence menu from a local PC. Using a terminal emulation application running on the PC, you can assign an IP address and subnet mask to the Cisco
You use the RJ-45 serial port to connect a PC terminal to the Cisco Unified Videoconferencing
Note A special adapter cable for connecting between a standard DB-9 serial cable and the RJ-45 serial port is
supplied with the Cisco Unified Videoconferencing 3500 Gateway unit.
Unified Videoconferencing 3500 Gateway unit.
3500 Gateway unit.
SVGA Port
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The Cisco Unified Videoconferencing 3500 Gateway unit is equipped with an SVGA port for connecting to a standard PC monitor screen. The SVGA port allows you to view the operating system desktop and to monitor the applications that are active on the desktop.
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Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface

Performing Software Upgrades

You can perform software upgrades by using the Cisco Upgrade Utility to upload files via a network or modem connection to the Cisco see
Chapter 3, “Using the Cisco Software Upgrade Utility”.
Unified Videoconferencing 3500 Gateway unit. For more information,
Accessing the Cisco Unified Videoconferencing 3500 Gateway Administrator Interface
The Cisco Unified Videoconferencing 3500 Gateway Administrator is a web interface that allows you to configure general Cisco Videoconferencing
You access the Cisco Unified Videoconferencing 3500 Gateway Administrator web interface in the Cisco
Unified Videoconferencing 3500 Gateway unit access window by signing in as an Administrator.
You can use your web browser from any remote PC station to monitor and to configure the Cisco Unified Videoconferencing Videoconferencing management.
Access to the Cisco Unified Videoconferencing 3500 Gateway configuration interface is controlled by a user name and a password. Once you have entered the settings you want, you should upload them to the unit for them to take effect, or you can save them to a configuration file to be loaded at a later time.
Unified Videoconferencing 3500 Gateway unit settings, monitor Cisco Unified
3500 Gateway unit operation, create or edit services and perform maintenance.
3500 Gateway unit. A web server is installed in the Cisco Unified
3500 Gateway unit to facilitate the use of the remote web-based monitoring and
Before You Begin
These are the requirements for accessing the Gateway Administrator web interface:
A Java-compliant browser. Microsoft Internet Explorer version 5.5 or later is recommended.
The Cisco Unified Videoconferencing 3500 Gateway unit IP address or a web link to the
Cisco
Unified Videoconferencing 3500 Gateway unit.
Administrator level-access
The required user name and password.
Note For first-time installation, you must assign an IP address to the Cisco Unified
Videoconferencing interface. For more information, see the “Setting the IP Address” section on page 2-7.
Procedure
Step 1 Launch your browser and type the IP address or the name of the Cisco Unified
Videoconferencing For example, http://125.221.23.44 or board_name. The Cisco Unified Videoconferencing 3500 Gateway login page appears.
Step 2 Type the Administrator user name and password in the appropriate fields and click Login. The default
global user name is admin. The default password is <null>.
3500 Gateway unit using a serial port connection before you can access the web
3500 Gateway unit.
2-12
The Gateway Administrator interface appears.
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Note If you try to sign in as an Administrator and another Administrator is currently signed in, the
Cisco
Unified Videoconferencing 3500 Gateway signs you in as a Read only user and the words
Read
Only appear at the top of the window. Read only users cannot edit any of the Cisco Unified
Videoconferencing 3500 Gateway settings.

Online Help Registration

The online help files for the Cisco Unified Videoconferencing 3500 Gateway Administrator interface are shipped on the Cisco Unified Videoconferencing Software CD-ROM. To use the online help, you must install the help files for the appropriate directory on your network and register the directory location in the Administrator interface.
If you wish to install the online help on a shared network location and link it to the Cisco Unified Videoconferencing Unified Videoconferencing 3500 Products.
3500 Gateway Administrator, see the document Installing Online Help for Cisco
Online Help Registration
Cisco Unified Videoconferencing 3500 Gateway in a shared

Netscape Navigator Users

Online help files located on the local network and accessed using Netscape Navigator 4.x must be located on a mapped network drive.
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Online Help Registration
Chapter 2 Setting Up Your Cisco Unified Videoconferencing 3500 Gateway
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Using the Cisco Software Upgrade Utility

About the Cisco Software Upgrade Utility, page 3-1
Launching the Cisco Software Upgrade Utility, page 3-1
Upgrading Software, page 3-2

About the Cisco Software Upgrade Utility

The Cisco Software Upgrade Utility is an interactive GUI interface that enables you to upgrade Cisco software installed on Cisco devices.
The Cisco Software Upgrade Utility enables you to select files to be uploaded via a network or modem connection to the Cisco device. You can select either to perform a typical upgrade which includes all the new files or a customized upgrade which enables you to select which files to upload.
The upgrade files are uploaded and then burned into the memory of the Cisco device.
3
Note Cisco devices automatically save configuration settings before a software upgrade takes place. However,
it is recommended that you save all configuration information using the Export button in the Cisco device web interface toolbar. You can retrieve all these settings after the software upgrade is complete by using the Import button in the Cisco device web interface toolbar.

Launching the Cisco Software Upgrade Utility

Procedure
Step 1 Download the UpgradeUtility.exe file from the Cisco Unified Videoconferencing Software CD-ROM.
Step 1 Double click the UpgradeUtility.exe file to run the Software Upgrade Utility.
The upgrade files are extracted and the Upgrade Utility dialog box appears.
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Upgrading Software

Upgrading Software
You use the Software Upgrade Utility to upgrade Cisco software installed on Cisco devices.
Procedure
Step 1 In the General Information section of the Upgrade Utility dialog box, enter the IP address of the device
you want to upgrade.
Step 2 In the Login Information section, enter the administrator user name and password for the target device,
as configured in the device network configuration settings.
Step 3 (Optional) Modify the read and write community settings for the target device as follows:
Click Customize SNMP Settings.
The Customize SNMP Settings dialog box displays.
Enter the required read community and write community values.
Note We recommend that you modify the default settings for security purposes.
Chapter 3 Using the Cisco Software Upgrade Utility
Click OK to return to the Upgrade Utility dialog box.
Step 4 (Optional) Select the components of the target device you want to upgrade as follows:
Click Customize.
The Customize dialog box appears.
Check the device components you want to upgrade in the Select the components you want to
upgrade list.
Note The components displayed vary according to the Cisco device upgraded.
Click OK to return to the Upgrade Utility dialog box.
Step 5 Click Upgrade to upgrade all components of the Cisco device software (or only those components you
manually selected via the Customize option). The Cisco Software Upgrade Utility informs you whether or not the upgrade is successful.
Note When the upgrade is complete, the Cisco device automatically resets itself and starts operation
with the new software version.
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Cable Connections and Pin-outs

RS-232 9-Pin Serial Port, page 4-1
RJ-45 8-Pin IP Network Port, page 4-1
ISDN Port, page 4-2

RS-232 9-Pin Serial Port

Table 4-1 describes the Cisco Unified Videoconferencing 3500 Gateway unit RS-232 9-pin D-type serial
port pin-out configuration.
Ta b l e 4-1 RS-232 9-pin D-Type Serial Port Pin-out
Pin Function I/O
1 NC 2 RXD Input 3 TXD Output 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC
CHAP T ER
4

RJ-45 8-Pin IP Network Port

Table 4-2 describes the pin-out configuration of the RJ-45 IP network port.
Ta b l e 4-2 Pin-out Configuration of the RJ-45 IP Network Port
Pin Function I/O
1 TXD+ Output 2 TXD+ Output
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ISDN Port

ISDN Port
Chapter 4 Cable Connections and Pin-outs
Table 4-2 Pin-out Configuration of the RJ-45 IP Network Port
3 RXD+ Input 4 NC 5 NC 6 RXD- Input 7 NC 8 NC
Table 4-3 describes the ISDN Port RJ-45 connector pin-out configuration.
Ta b l e 4-3 ISDN Port RJ-45 Connector Pin-out
Pin Function
1 RXD + 2 RXD ­3 NC 4 TXD + 5 TXD ­6 NC 7 NC 8 NC
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CHAP T ER

Technical Specifications

Ta b l e 5-1 Cisco Unified Videoconferencing 3500 Gateway Unit Technical Specifications
Unit Dimensions Height: 1U (1.75 inches or 44.45 mm)
Width: 17.25 inches (438.15 mm)
Depth: 10 inches (254 mm)
Weight: 4.45 kg (9.81 lbs)—may vary according to configuration
LED Indicators
Front panel ETHERNET:
Link
Connection Speed
GK Reg
CD
ALARM
5
ACT
Rear panel (Cisco Unified Videoconferencing 3527
Rear panel (Cisco Unified Videoconferencing 3522
Push Buttons RST (front panel)
Communication Interfaces
Front panel Ethernet 10/100 Mbps auto-negotiate speed select
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PRI Gateway)
BRI Gateway)
ACT
CD
ALARM
ACT 1 to 4
Asynchronous serial port RS-232 connected via 9-pin D-type connector
RJ-45 serial port (for video processing module)
SVGA port (for video processing module)
USB connector (for video processing module)
5-1
Chapter 5 Technical Specifications
Table 5-1 Cisco Unified Videoconferencing 3500 Gateway Unit Technical Specifications (continued)
Rear panel (Cisco Unified Videoconferencing 3527
PRI Gateway)
1 x ISDN E1/T1 PRI port:
T1 mode Channels: 23B + 1D Clock rate: 1.544 Mbps Framing: ESF or D4 Encoding: B8ZS or AMI Line impedance: 100Ω
E1 mode Channels: 30B + 1D Clock rate: 2.048 Mbps Framing: G.704 with CRC4 Encoding: HDB3 or AMI Line impedance: 120Ω
Rear panel (Cisco Unified Videoconferencing 3522
BRI Gateway)
4 x ISDN BRI ports
Chipset PowerPC MPC755 32-bit RISC microprocessor running at 400MHz or
more
MPC8260 secondary microprocessor running at 200/133MHz or more
Operating System RTOS, VxWorks 5.4 Memory 32 MB on-board flash memory for field upgrades, supports up to 64 MB
1 MB L-2 Cache at 200 MHz or more
128 MB SDRAM, supports up to 256 MB
Failsafe Watchdog timer built in Power Supply Input 100-240VAC autoswitched
Output + 3.3VDC, + 5VDC, + 12VDC
Maximum power load 150W
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Safety

Electrical Safety, page 6-1
ESD Procedures, page 6-2

Electrical Safety

To avoid an electric shock or damage to the Cisco Unified Videoconferencing 3500 Gateway unit, servicing should be performed by qualified service personnel only.
To reduce the risk of damaging power surges, Cisco recommends installing an AC surge arrestor in the AC outlet from which the Cisco
CHAP T ER
Unified Videoconferencing 3500 Gateway unit is powered.
6
Warning
Warning

Grounding

Caution For North American installations, select a 3-conductor (18 AWG) power supply cord that is UL listed
Caution This is a class I unit. In Denmark, use this unit with an AC cord suited to Danish specifications. The cord
Do not attempt to open the Cisco Unified Videoconferencing 3500 Gateway unit.
Changes or modifications to the device that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The power cable of the Cisco Unified Videoconferencing 3500 Gateway unit should only be connected to a power outlet that has a protective earth contact. Do not use an extension cord that does not have a protective conductor (ground). The Cisco dangerous if you interrupt any of the protective conductors (grounding) or disconnect any of the protective earth terminals.
and CSA certified. The cord must be terminated in a molded-on plug cap rated 125V/5A, with a minimum length of 1.5m (6 feet) and no longer than 4.5m (approximately 14 feet).
should include an earthing conductor. Plug the unit into a wall socket outlet which is connected to the protective earth contact. Do not use socket outlets which are not connected to a protective earth contact!
Unified Videoconferencing 3500 Gateway unit can become
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ESD Procedures

High Voltage

Chapter 6 Safety
Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.
Apparatet må tilkoples jordet stikkontakt.
Apparaten skall anslutas till jordat uttag.
Disconnect the Cisco Unified Videoconferencing 3500 Gateway unit from the power line before removing the cover. Avoid any adjustment, maintenance, or repair of an opened chassis under voltage. These actions should only be carried out by a skilled person who is aware of the dangers involved. Capacitors inside the chassis may still be charged, even if the unit has been disconnected from the power source.
ESD Procedures
To prevent damage to the Cisco Unified Videoconferencing 3500 Gateway unit by random electrostatic discharge (ESD), the use of wrist straps is highly recommended.

Batteries

This product may contain a battery. Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations.
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Chapter 6 Sicherheit

Sicherheit

Dieses Kapitel beschreibt die Sicherheitsvorschriften und -vorgaben zur Bedienung der Cisco Unified Videoconferencing 3515-Plattform einschließlich des Folgenden:
Elektrische Sicherheit, page 6-3
ESD-Verfahren, page 6-3
Warnhinweise, page 6-3

Elektrische Sicherheit

Zur Vermeidung eines elektrischen Schlags oder Schäden an der Cisco Unified Videoconferencing 3515-Plattform darf die Wartung von qualifiziertem Fachpersonal vorgenommen werden.
Erdung
Elektrische Sicherheit
Das Stromkabel der Cisco Unified Videoconferencing 3515 Plattform darf nur an Stromquellen angeschlossen werden, die einen sch?tzenden Erdkontakt aufweisen. Keine Verlängerungsschnur verwenden, die keinen Schutzleiter (Erdung) aufweisen. Das Cisco Unified Videoconferencing 3515 Gehäuse kann gefährlich werden, wenn einer der Schutzleiter (Erdung) unterbrochen oder einer der schützenden Erdungskontakte abgeklemmt wird.

Hochspannung

Das Cisco Unified Videoconferencing 3515 Gehäuse vom Stromnetz nehmen, bevor die Abdeckung entfernt wird. Anpassungen, Wartung oder Reparaturen eines geöffneten Gehäuses unter Spannung vermeiden. Diese Tätigkeiten dürfen nur von einer qualifizierten Person durchgeführt werden, die sich der Gefahren bewusst ist. Kondensatoren im Gehäuse können immer noch geladen sein, selbst wenn das Gerät bereits vom Stromnetz genommen wurde.

ESD-Verfahren

Zur Vermeidung von Beschädigungen der Cisco Einsatzelemente durch zufällige elektrostatische Entladungen (ESD) wird die Verwendung von Schlaufen sehr empfohlen.

Warnhinweise

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Änderungen oder Modifikationen, die von der für die Einhaltung verantwortlichen Partei nicht
ausdrücklich genehmigt sind, können die Erlaubnis zur Nutzung des Geräts durch den Benutzer unwirksam machen.

Seguridad

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Seguridad Electrica

Seguridad Electrica
Para evitar una sacudida eléctrica o daños en la unidad Cisco Unified Videoconferencing 3515, las reparaciones deberán ser realizadas sólo por personal técnico calificado.
Para reducir el riesgo de las sobretensiones, Cisco recomienda instalar un protector contra sobretensiones de CA en la salida de CA que alimenta a la unidad Cisco Unified Videoconferencing
3515.
No intente abrir la unidad Cisco Unified Videoconferencing 3515.
Los cambios o las modificaciones en el dispositivo que no hayan sido aprobados por la parte responsable de la aptitud podrían anular la autorización del usuario para operar el equipo.

Puesta a Tierra

Chapter 6 Seguridad
El cable de alimentación de la unidad Cisco Unified Videoconferencing 3515 sólo se deberá conectar a una salida de potencia que posee un contacto de puesta a tierra de protección. No utilice un cable de prolongación que no posee un conductor de protección (tierra). La unidad Cisco Unified Videoconferencing 3515 puede resultar peligrosa si interrumpe alguno de los conductores de protección (puesta a tierra) o desconecta alguno de los terminales de puesta a tierra de protección.

Alta Tensión

Desconecte la unidad Cisco Unified Videoconferencing 3515 de la línea de alimentación antes de quitar la cubierta. Evite realizar ajustes, tareas de mantenimiento o reparaciones en el chasis abierto y conectado. Estas acciones sólo deberán ser realizadas por una persona idónea, que está familiarizada con los peligros involucrados. Los capacitores que se encuentran en el interior del chasis se podrán cargar igual, aunque la unidad haya sido desconectada de la fuente de alimentación.

Fuente de Alimentación

Riesgo de sacudida eléctrica y amenaza eléctrica. La desconexión de una fuente de alimentación sólo desconecta un módulo de fuente de alimentación. Para aislar completamente la unidad, desconecte todas las fuentes de alimentación.

Procedimientos ESD

Para evitar daños a la unidad Cisco Unified Videoconferencing 3515 por descarga electrostática (ESD) aleatoria, se recomienda utilizar muñequeras antiestática.
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Chapter 6 Seguridad
Securite Cette section décrit les procédures et les exigences en matière de sécurité concernant la mise en
exploitation de la Cisco Unified Videoconferencing 3515. Les sujets suivants y sont abordés:
Sécurité Électrique
Prevention des Décharges Électrostatiques

Securite Electrique

Afin de prévenir tout risque d’électrocution ou de détérioration de l'unité Cisco Unified Videoconferencing 3515, l’entretien doit être effectué exclusivement par des techniciens de maintenance qualifiés.
Afin de réduire le risque de dommages occasionnés par les surtensions électriques, Cisco recommande de brancher un parasurtenseur dans la prise électrique à partir de laquelle la Cisco Unified Videoconferencing 3515 sera alimentée.
Vous ne devez pas tenter d’ouvrir l’unité Cisco Unified Videoconferencing 3515.
Securite Electrique
Apporter des changements ou modifications à l’équipement sans avoir obtenu l’approbation de l’entité responsable de la conformité peut annuler l’autorisation d’utilisation de l’équipement dont bénéficie l’utilisateur.

Mise a la Terre

Le câble d’alimentation électrique de l’unité Cisco Unified Videoconferencing 3515 doit être connecté uniquement à une prise électrique reliée à une prise de terre. N’utilisez pas de rallonge ne possédant pas de conducteur de protection (terre). L’unité Cisco devenir dangereuse si vous coupez l’un quelconque des conducteurs de protection (terre) ou déconnectez l'un quelconque des équipements terminaux de mise à la terre.
Le connecteur de terre externe doit toujours être relié au circuit de prise de terre.
Pour les installations d’Amérique du Nord, sélectionnez un cordon d’alimentation électrique à trois conducteurs (18 AWG) bénéficiant d’une inscription UL et certifié CSA. Le cordon doit être terminé par un connecteur moulé et autoriser une intensité de 5 A en 125V; sa longueur doit être comprise entre 1,5 m et 4,5 m.
Cette unité est de classe I. Au Danemark, utilisez cette unité avec un cordon d’alimentation électrique conforme aux spécifications danoises. Le cordon électrique doit comporter un conducteur de terre. Branchez l’unité sur une prise électrique murale reliée à la prise de terre. N’utilisez pas de prise électrique non connectée à une prise de terre!
Unified Videoconferencing 3500 Gateway peut
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Prevention des Decharges Electrostatiques

En Suède et en Finlande, l’installation ne doit se faire que dans des zones à accès contrôlé.

Haute Tension

Débranchez l’unité Cisco Unified Videoconferencing 3515 de la prise électrique avant d’enlever le couvercle. Évitez toute intervention, opération d’entretien ou réparation sur un châssis ouvert sous tension. Ces actions ne devraient être effectuées que par une personne expérimentée et connaissant les dangers encourus. Certains condensateurs à l’intérieur du châssis peuvent être encore chargés, même après que l’unité a été déconnectée de la source électrique.
Prevention des Decharges Electrostatiques
Afin d’éviter d’endommager l’unité Cisco Unified Videoconferencing 3515 par suite de décharges électrostatiques imprévues, il est vivement recommandé de porter un bracelet électrostatique.
Chapter 6 Seguridad
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Compliance and Certifications

Safety Compliance, page 7-1
EMC, page 7-1
Telecom, page 7-2
Environmental Compliance, page 7-3

Safety Compliance

The Cisco Unified Videoconferencing 3500 Gateway unit supports these safety standards:
UL 60950
CSA C22.2 No. 60950
EN 60950
TS 001
CHAP T ER
7
EMC
AS/NZS 60950
IEC 60950
The Cisco Unified Videoconferencing 3500 Gateway unit supports these EMC compliance standards:
FCC Part 15 (CFR 47) Class A
ICES-003 Class A
EN 55022 Class A
CISPR22 Class A
AS/NZS CISPR22 Class A
VCCI Class A
CISPR24
EN 55024
EN 50082-1
EN 61000-3-2
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Telecom

Chapter 7 Compliance and Certifications
EN 61000-3-3
EN 61000-6-1
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

FCC Part 15 Notice

This section provides RF interference information for the user. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at one’s own expense.
Warning
Changes or modifications to the device that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Telecom
This section lists standards compliance for products that connect to ISDN lines.
ACTA Part 68
Industry Canada
CE CTR3, CE CTR4

ACTA Part 68 Notice

Step 1 This equipment complies with ACTA Part 68. On the cover of this equipment is a label that contains,
among other information, the ACTA registration number. If requested, this information must be provided to the telephone company.
Step 2 Applicable registration jack USOCs (Universal Service Order Codes) for the equipment is RJ48C for
PRI interfaces and RJ49C for BRI interfaces.
Step 3 An FCC compliant telephone cord and modular plug is provided with equipment. This equipment is
designated to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation Instructions for details.
Step 4 If the terminal equipment Cisco Unified Videoconferencing 3500 Gateway causes harm to the telephone
network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
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Chapter 7 Compliance and Certifications
Step 5 The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
Step 6 If trouble is experienced with the Cisco Unified Videoconferencing 3500 Gateway equipment, please
contact your Cisco representative for information on service or repairs. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Step 7 The Facility Interface Codes are: 04DU9-BN; 04DU9-DN; 04DU9-1SN. The Service Order Code is:
6.0N.
Step 8 Only Cisco Systems, Inc. qualified service personnel may repair the equipment.

Industry Canada

The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The IC does not guarantee the equipment will operate to the user's satisfaction.

Environmental Compliance

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations.
Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines and internal metallic water pipe system, are connected together. This precaution may be particularly important in rural areas.
The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
Warning
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Environmental Compliance
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Cisco complies with the following EU Directives:
Restrictions on the Use of Hazardous Substances (RoHS) Directive 2002/95/EC
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
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Environmental Compliance
Chapter 7 Compliance and Certifications
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INDEX

A
access control 1-2 ACT LED 2-2, 2-3 Administrator interface 2-12 Advanced Configuration menu 2-9 ALRM LED 2-2, 2-3 audio codecs 1-4 audio transcoding 1-4 auto-boot 2-6
B
bandwidth
call overhead 1-12 resource allocation 1-12 supported 1-4
bonding
calls 1-5 boot configuration menu 2-6 BRI
call handling capacity 1-11
connecting gateway directly to central office
switch
1-10
connecting gateway directly to PBX 1-10
ISDN connections 1-8
preparing for installation 2-4 BRI LINE connectors 2-3
C
cables
RJ-45 8-pin IP network port 4-1
RS-232 9-pin serial port 4-1 call bandwidth overhead 1-12 call handling
BRI gateway capacity 1-11
capabilities 1-4
PRI gateway capacity 1-11 Certifications
EMC 7-1
Telecom 7-2 chipset 5-2 communication interfaces 5-1 conceal caller ID 1-3 connectors
BRI line 2-3
Ethernet 2-2
PRI line 2-3
serial port 2-2, 2-11
D
data collaboration 1-2 DB-9 1-5, 2-2, 2-11 D-Ch LED 2-3 default extension 1-2 diagnostics 1-2 dial plan 1-2 DID 1-2 direct dialing 1-2 downspeeding 1-3 DTMF 1-2 dual video 1-3 duplex parameters 2-9
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Index
E
E1/T1 1-8, 1-12 EMC 7-1 encryption 1-3 Ethernet
10/100Base-T 1-5 connector 2-2 speed 2-9
Ethernet LED 2-2
F
failsafe 5-2 fast start 1-3 feature summary
general features 1-2
specific 1-4 first-time installation 2-12 front panel 2-2
installation requirements 2-3 interoperability 1-2 IP address assign 2-7 IP network connection 1-3, 1-5 ISDN
connection failure 1-3 rollover 1-3
IVR 1-2
internal capacity 1-5
L
LAN 2-2
10/100Base-T 1-5 LED indicators 2-2, 2-3, 5-1 line quality 1-4 local
configuration 2-11
monitoring 2-11
G
GK LED 2-2
H
H.239 1-3 H.243 1-3 H.323
fast start 1-3
I
initial configuration 2-6 installation procedures
set duplex parameters 2-9 set Ethernet speed 2-9
M
memory 5-2 MSN 1-2 multimedia conferencing 1-6 multipoint conferencing 1-7
N
Netscape Navigator 2-13 Network Configuration menu 2-9, 2-10 network load balancing 1-2 Network Specific Facility (NSF) 1-3
O
online help 2-13 operating system 5-2
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Index
P
package contents 2-5 password
default login user 2-10
peer-to-peer
connectivity 1-3, 1-12
pin-out configuration
RJ-45 IP network port 4-1
RS-232 9-pin D-type serial port 4-1 point-to-point conferencing 1-7 ports
RJ-45 IP 4-1
RS-232 9-pin serial 4-1
SVGA 2-12 power supply 5-2 Prevention 6-7 PRI
call handling capacity 1-11
connecting gateway directly to central office
switch
1-9
connecting gateway to a PBX 1-9
interface features 1-5
ISDN connections 1-8 PRI LINE connectors 2-3 push buttons 5-1
Q
Q.931 1-2 Quality of Service (QoS) 1-2
R
rack mounting 2-5 rear panel 2-2 rear panel components 2-3 remote
management 2-11
requirements 2-7
installation 2-3 RJ-45 2-2, 2-3, 2-11 rollover 1-3 routing 1-2 RS-232
DTE 9-pin D-type connection 1-5 RST button 2-2, 5-1
S
Safety
compliance 7-1
electrical 6-1
ESD procedures 6-2 serial control port 1-5 serial port connector 2-2, 2-11
DB-9 2-11 setup procedures
access Administrator interface 2-12
change default password 2-10
connect to a PC 2-7
connect unit to LAN 2-11
mount unit on a 19-inch rack 2-5
set IP address 2-8 signaling protocols 1-5 SNMP
management 1-2, 2-11
trap servers 1-3 software upgrades 2-12 software upgrade utility procedures
install and launch 3-1
use utility 3-2 SVGA 2-12 switch information 1-5
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Index
T
T.120
data collaboration 1-2 TCS4 1-2 Telecom 7-2
U
unit dimensions 5-1 upgrade software 3-1
V
video conferencing protocols 1-4 video protocols 1-4 video resolutions 1-4
W
web-based management 1-2
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