Cisco 3515 MCU12 User Manual

Installation and Upgrade Guide for Cisco
Unified Videoconferencing 3515 MCU12
and MCU24 Release 5.1

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Text Part Number: OL-11897-01

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Installation and Upgrade Guide for Cisco Unified Videoconferencing 3515 MCU12 and MCU24 Release 5.1

© 2007 Cisco Systems, Inc. All rights reserved.

Preface vii

Purpose vii

Audience vii

Organization vii

Document Conventions viii

Obtaining Documentation viii

Cisco.com viii
Product Documentation DVD ix
Ordering Documentation ix

Documentation Feedback ix

Cisco Product Security Overview ix

Reporting Security Problems in Cisco Products x

Product Alerts and Field Notices x

Obtaining Technical Assistance xi

Cisco Technical Support & Documentation Website xi
Submitting a Service Request xii
Definitions of Service Request Severity xii

CONTENTS

CHAPTER

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Obtaining Additional Publications and Information xii

1 Cisco Unified Videoconferencing 3515 MCU Functionality 1-1

Introducing the Cisco Unified Videoconferencing 3515 MCU 1-1

About Cisco Unified Videoconferencing 3515 MCU Users 1-2

Administrators 1-2
Chair Controllers and Operators 1-2
Conference users 1-2

Main Features of the 3515 MCU 1-2

Port Capacities of the 3515 MCU12 and MCU24 1-5

Cisco Unified Videoconferencing 3515 MCU12 Port Capacity 1-5
Cisco Unified Videoconferencing 3515 MCU24 Port Capacity 1-5

About Cisco Unified Videoconferencing 3515 MCU Architecture 1-6

About Cisco Unified Videoconferencing 3515 MCU Topologies 1-7

Centralized Topology 1-7
Cascaded Conferences 1-7

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iii

Contents

CHAPTER

2 Setting Up Your Cisco Unified Videoconferencing 3515 MCU 2-1

Physical Description of the Cisco Unified Videoconferencing 3515 MCU 2-1

Preparing to Install the 3515 MCU 2-2

Verifying the Package Contents of the 3515 MCU 2-3

Mounting the Cisco Unified Videoconferencing 3515 MCU Unit in a 19-inch Rack 2-4

Cisco Unified Videoconferencing 3515 MCU Unit Initial Configuration 2-5

Connecting to a PC 2-5
Setting the IP Address 2-6
Connecting the Cisco Unified Videoconferencing 3515 MCU Unit to the LAN 2-8

Video Processing Module Initial Configuration for the 3515 MCU 2-8

Accessing the Video Processing Module Main Menu 2-8
Setting the IP Address 2-9
Setting Ethernet Speed and Duplex Parameters 2-9
Changing the Configuration Software Password 2-10
Changing the Security Level 2-11
Pointing the EMP to the Controlling Cisco Unified Videoconferencing 3515 MCU 2-11
Changing Advanced Configuration Settings 2-12
Saving Network Configuration Settings 2-13

CHAPTER

CHAPTER

Managing and Monitoring the Cisco Unified Videoconferencing 3515 MCU Unit 2-13

SNMP Management 2-13
Local Port Monitoring Connections 2-13
Performing Software Upgrades 2-14

Accessing the Cisco Unified Videoconferencing 3515 MCU Administrator Interface 2-14

Registering the Online Help for the 3515 MCU 2-15

Netscape Navigator Users 2-15

3 Using the Cisco Software Upgrade Utility 3-1

Introduction 3-1

Launching the Cisco Software Upgrade Utility 3-1

Upgrading Software 3-2

4 Cisco Unified Videoconferencing 3515 MCU Cable Connections and Pin-outs 4-1

Unit RS-232 9-Pin Serial Port on the 3515 MCU 4-1

RJ-45 8-Pin IP Network Port on the 3515 MCU 4-2

CHAPTER

iv

5 Cisco Unified Videoconferencing 3515 MCU Technical Specifications 5-1

Technical Specifications Table for the 3515 MCU 5-1

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Contents

CHAPTER

CHAPTER

I

NDEX

6 Cisco Unified Videoconferencing 3515 MCU Safety 6-1

Electrical Safety for the 3515 MCU 6-1

Grounding 6-1
High Voltage 6-2

ESD Procedures for the 3515 MCU 6-2

7 Cisco Unified Videoconferencing 3515 MCU Compliance and Certifications 7-1

Safety Compliance for the 3515 MCU 7-1

EMC for the 3515 MCU 7-1

FCC Part 15 Notice 7-2

Telecom for the 3515 MCU 7-2

ACTA Part 68 Notice 7-2
Industry Canada 7-3

Environmental Compliance for the 3515 MCU 7-4

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Contents

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Preface

Revised: November 27, 2006, OL-11897-01

Purpose

This guide describes how to install and upgrade the Cisco Unified Videoconferencing 3515 MCU12 and
the Cisco Unified Videoconferencing 3515 MCU24 unit.

Audience

This guide is intended for network administrators who need instructions about how to install and upgrade
the Cisco Unified Videoconferencing 3515 MCU unit.

Organization

This manual is organized as follows:

Chapter Description

Chapter 1, “Cisco Unified
Videoconferencing 3515 MCU
Functionality”

Chapter 2, “Setting Up Your
Cisco Unified
Videoconferencing 3515 MCU”

Chapter 3, “Using the Cisco
Software Upgrade Utility”

Chapter 4, “Cisco Unified
Videoconferencing 3515 MCU
Cable Connections and Pin-outs”

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Provides a general overview of Cisco Unified
Videoconferencing 3515 MCU products, features, and network
architecture.

Describes how to install the Cisco Unified
Videoconferencing 3515 MCU, how to use the Administrator
interface to configure board settings and add Cisco Unified
Videoconferencing 3515 MCU users.

Describes how to use the Cisco Software Upgrade Utility

Describes the pin-to-pin and pin-out configurations of the
connectors and cables of the Cisco Unified
Videoconferencing 3515 MCU

vii

Chapter Description

Chapter 5, “Cisco Unified
Videoconferencing 3515 MCU
Technical Specifications”

Chapter 6, “Cisco Unified
Videoconferencing 3515 MCU
Safety”

Chapter 7, “Cisco Unified
Videoconferencing 3515 MCU
Compliance and Certifications”

Describes the technical specifications for the Cisco Unified
Videoconferencing 3515 MCU.

Describes safety procedures and requirements for operating the
Cisco Unified Videoconferencing 3515 MCU.

Provides certifications that have been approved for the
Cisco Unified Videoconferencing 3515 MCU.

Document Conventions

This document uses the following conventions:

Convention Description

boldface font Commands and keywords are in boldface.

italic font Arguments for which you supply values are in italics.

[ ] Elements in square brackets are optional.

{ x | y | z } Alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ] Optional alternative keywords are grouped in brackets and separated by

vertical bars.

string A nonquoted set of characters. Do not use quotation marks around the string

or the string will include the quotation marks.

screen font Terminal sessions and information the system displays are in screen font.

boldface screen font Information you must enter is in boldface screen font.

italic screen font Arguments for which you supply values are in italic screen font.

^ The symbol ^ represents the key labeled Control—for example, the key

combination ^D in a screen display means hold down the Control key while
you press the D key.

< > Nonprinting characters, such as passwords are in angle brackets.

Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the
product documentation resources that Cisco offers.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

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Preface

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a library of technical product documentation on a portable medium.
The DVD enables you to access installation, configuration, and command guides for Cisco hardware and
software products. With the DVD, you have access to the HTML documentation and some of the
PDF files found on the Cisco website at this URL:

http://www.cisco.com/univercd/home/home.htm

The Product Documentation DVD is created and released regularly. DVDs are available singly or by
subscription. Registered Cisco.com users can order a Product Documentation DVD (product number
DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation
Store at this URL:

http://www.cisco.com/go/marketplace/docstore

Ordering Documentation

You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order
Cisco documentation at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

If you do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Documentation Feedback

You can provide feedback about Cisco technical documentation on the Cisco Technical Support &
Documentation site area by entering your comments in the feedback form available in every online
document.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to do the following:

• Report security vulnerabilities in Cisco products

• Obtain assistance with security incidents that involve Cisco products

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• Register to receive security information from Cisco

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A current list of security advisories, security notices, and security responses for Cisco products is
available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you
can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS)
feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability
in a Cisco product, contact PSIRT:

• For emergencies only—[e-mail]

An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.

• For nonemergencies— [e-mail]

In an emergency, you can also reach PSIRT by telephone:

Preface

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to

encrypt any sensitive information that you send to Cisc o. PSIRT can wo rk with information that has been
encrypted with PGP versions 2.x through 9.x.

Never use a revoked encryption key or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending
any sensitive material.

Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool
on Cisco.com. This tool enables you to create a profile and choose those products for which you want to
receive information.

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Preface

To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com
user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the
tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Technical Support & Documentation website on Cisco.com features extensive online support
resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center
(TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact
your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user ID or password, you
can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a

request for service online or by phone. You can access this tool from the Cisco Technical Support &
Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and
then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search
options: by product ID or model name; by tree view; or, for certain products, by copying and pasting
show command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information before
placing a service call.

Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire
Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box
and then click the Technical Support & Documentation radio button.

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To provide feedback about the Cisco.com website or a particular technical document, click Contacts &
Feedback at the top of any Cisco.com web page.

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xi

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and
S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: [phone]
Australia: 1 800 805 227
EMEA: [phone]
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Preface

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.

Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations.
You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operations are negatively affected by inadequate performance of Cisco products. You and
Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.

• The Cisco Online Subscription Center is the website where you can sign up for a variety of

Cisco e-mail newsletters and other communications. Create a profile and then select the
subscriptions that you would like to receive. To visit the Cisco Online Subscription Center,
go to this URL:

http://www.cisco.com/offer/subscribe

xii

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Preface

• The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief

product overviews, key features, sample part numbers, and abbreviated technical specifications for
many Cisco products that are sold through channel partners. It is updated twice a year and includes
the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick
Reference Guide, go to this URL:

http://www.cisco.com/go/guide

• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo

merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training, and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco Systems, as well as customer support services, can be

obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website where networking professionals

share questions, suggestions, and information about networking products and technologies with
Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• “What’s New in Cisco Documentation” is an online publication that provides information about the

latest documentation releases for Cisco products. Updated monthly, this online publication is
organized by product category to direct you quickly to the documentation for your products. You
can view the latest release of “What’s New in Cisco Documentation” at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Preface

xiv

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CHA P TER

Cisco Unified Videoconferencing 3515 MCU Functionality

This section describes the following topics:

• Introducing the Cisco Unified Videoconferencing 3515 MCU, page 1-1

• About Cisco Unified Videoconferencing 3515 MCU Users, page 1-2

• Main Features of the 3515 MCU, page 1-2

• Port Capacities of the 3515 MCU12 and MCU24, page 1-5

• About Cisco Unified Videoconferencing 3515 MCU Architecture, page 1-6

• About Cisco Unified Videoconferencing 3515 MCU Topologies, page 1-7

Introducing the Cisco Unified Videoconferencing 3515 MCU

1

The Cisco Unified Videoconferencing 3515 MCU enables multimedia, multiparty collaboration in
applications such as group conferencing, distance learning, training and video telephony. The
Cisco Unified Videoconferencing 3515 MCU supports multimedia, multiparty communications in the
board room, at the desktop, in the home, or on the road over wireless.

The Cisco Unified Videoconferencing 3515 MCU provides core IP-centric functionality, a wide range
of layouts, powerful audio and video transcoding, an open API for customer application development,
support of web-initiated data collaboration, and software upgradeable technology. Services are
pre-configured so that they suit most conferencing requirements. However, when necessary,
administrators can create customized services to suit their networks and user needs.

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1-1

Chapter 1 Cisco Unified Videoconferencing 3515 MCU Functionality

About Cisco Unified Videoconferencing 3515 MCU Users

About Cisco Unified Videoconferencing 3515 MCU Users

The Cisco Unified Videoconferencing 3515 MCU provides an intuitive web interface with a single point
of entry for configuring, controlling and monitoring the Cisco Unified Videoconferencing 3515 MCU
unit and conference sessions. Access to the interfaces is password-protected for four types of
users—Administrators, Chair Controllers, Operators and conference users.

Administrators

Administrators use the Administrator interface for configuring, controlling and managing the
Cisco Unified Videoconferencing 3515 MCU, conference services and supporting devices and
applications.

Chair Controllers and Operators

Chair Controllers and Operators can use the Conference Control interface for controlling audio, video
and data connections, for selecting advanced conference view image positioning and multiple layouts,
and for creating new conferences and sub-conferences.

Chair Controllers can use the Conference Control interface to view conference details and manage a
specific conference.

Operators have a global view of all current conferences, and can act as Chair Controllers for all current
conferences.

Conference users

Conference users participate in actual video or audio conferences.

Main Features of the 3515 MCU

Table 1-1 lists the main features provided by the Cisco Unified Videoconferencing 3515 MCU for

effective audio and videoconferencing and a satisfying user experience.

Table 1-1 Summary of Cisco Unified Videoconferencing 3515 MCU Features

Feature Description

Flat capacity Each conference participant can connect with his or her own optimal codec,

resolution and bandwidth (from 64 Kbps up to 2 Mbps) without affecting
other participants or the MCU capacity.

Superior video quality Video and audio processing is carried out per user rather than per conference.

Each user connects using unique, optimized audio and video settings to enjoy
the best audio and video quality supported by his/her endpoint and network.

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Chapter 1 Cisco Unified Videoconferencing 3515 MCU Functionality

Table 1-1 Summary of Cisco Unified Videoconferencing 3515 MCU Features (continued)

Feature Description

Seamless
interoperability

The Cisco Unified Videoconferencing 3515 MCU is built on the strong
foundation of the Cisco H.323 and SIP software, ensuring full compliance
and unmatched interoperability with IP and ISDN networks.

The MCU enables H.323, SIP and SCCP devices to participate in the same
conference session.

When used with the Cisco Unified Videoconferencing 3500 Gateway, the
MCU also enables ISDN and V.35 wireless devices to participate in the same
conference session.

Intuitive web-based
management and
control

Both the Cisco Unified Videoconferencing 3515 MCU system and actual
conference sessions are managed, configured, and dynamically modified
through an intuitive, web-based interface that offers easy, high-level
conference control and administrative flexibility for an enhanced user
experience.

Supported protocols

• H.323 version 4

• SIP RFC 3261 for the Session Initiation Protocol

Main Features of the 3515 MCU

Audio transcoding
codecs

• SCCP

• H.243 for conference control

• RFC 2833 for in-band DTMF with SIP

• H.281 for far end camera control (FECC)

• H.235 for IP-based media encryption

• H.239 for standard simultaneous transmission of live video and

presentation sharing feeds.

• SDP (RFC 3264, 2327)

• T.1 20

• H.320 (when using a gateway)

Note The Cisco Unified Videoconferencing 3515 MCU supports calls

from H.323 and SIP endpoints in the same conference. Call
signalling is handled on all ports regardless of the protocol type.

• G.711 A/µ Law

• G.722

• G.722.1

• G.723.1

• G.728

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• G.729 A and B

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