Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Page 2
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH
THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,
CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
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CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
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IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network
topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional
and coincidental.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
Obtaining Documentation and Submitting a Service Request vi
Overview of Cisco 3504 Wireless Controller 1
Summary of Cisco 3504 Wireless Controller Features 2
Platform Components 3
Cisco 3504 Wireless Controller Front Panel 3
Front Panel LEDs: Definitions of States 5
Cisco 3504 Wireless Controller Rear Panel 6
Installing the Cisco 3504 Wireless Controller 7
Installation Guidelines and Safety Warnings 7
Unpacking and Inspecting the Controller 8
Package Contents 9
Requirements Tools and Information 9
Initial System Configuration Information 10
Configuring Management Interface 11
Choosing a Physical Location 12
Installing the Controller 13
Mounting the Controller 13
Mounting the Controller on Desktop or Shelf 13
Mounting the Controller on a Wall (Mounting Screws) 14
Rack Mounting the Controller 16
Connecting the Controller Console Port 19
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Contents
Installing a Security Lock 19
Running the Bootup Script and Power-On Self Test 20
Using the Startup Wizard 29
Logging On to the Controller 32
Connecting to the Network 32
Connecting Access Points 33
Troubleshooting the Controller 34
APPENDIX A
Controller Specifications 35
Physical Specifications 35
Environmental Specifications 35
Power Specifications 36
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Preface
This preface describes this guide and provides information about the conventions used in this guide, and
related documentation. It includes the following sections:
About this Guide, page v
•
Conventions, page v
•
Related Documentation, page vi
•
Obtaining Documentation and Submitting a Service Request, page vi
•
About this Guide
This guide is designed to help experienced network administrators install and minimally configure Cisco 3504
Wireless Controller.
Conventions
This document uses the following conventions for notes, cautions, and safety warnings. Notes and cautions
contain important information that you should know.
Note
Caution
Warning
Means reader take note. Notes contain helpful suggestions or references to material not covered in the
manual.
Means reader be careful. Cautions contain information about something you might do that could result
in equipment damage or loss of data.
Safety warnings appear throughout this guide in procedures that, if performed incorrectly, can cause
physical injuries. A warning symbol precedes each warning statement.
Cisco 3504 Wireless Controller Installation Guide
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Preface
Related Documentation
Related Documentation
For information about Cisco Wireless Controller software, see:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service
request, and gathering additional information, see What's New in Cisco Product Documentation.
To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What's
New in Cisco Product Documentation RSS feed. RSS feeds are a free service.
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CHAPTER 1
Overview of Cisco 3504 Wireless Controller
Cisco 3504 Wireless Controller provides centralized control, management, and troubleshooting for smallto medium-sized enterprises and branch offices. It offers flexibility by supporting the following deployment
modes in the same controller:
Centralized mode for campus environments
•
Cisco FlexConnect mode for lean branches managed over WAN
•
Mesh (bridge) mode for deployments in which full Ethernet cabling is unavailable
•
As a component of the Cisco Wireless solution, Cisco 3504 Wireless Controller provides real-time
communication between Cisco Aironet Access Points, Cisco Prime Infrastructure, and Cisco Mobility
Services Engine. Cisco 3504 Wireless Controller is interoperable with Cisco 5520 and 8540 Wireless
Controllers.
For more information about features and benefits, see the Cisco 3504 Wireless Controller datasheet.
Figure 1: Cisco 3504 Wireless Controller
Summary of Cisco 3504 Wireless Controller Features, page 2
•
Platform Components, page 3
•
Cisco 3504 Wireless Controller Installation Guide
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Overview of Cisco 3504 Wireless Controller
Summary of Cisco 3504 Wireless Controller Features
Summary of Cisco 3504 Wireless Controller Features
Table 1: Cisco 3504 Wireless Controller Features
DescriptionFeature
One rack-unit (1RU)Chassis Height
Throughput
Processor
Memory Options
Storage Temperature
4 Gbps
Note
While the mGig port supports 5-Gbps PHY
rate, data plane performance is limited to 4
Gbps
32° F to 104° F (0° C to 40° C)Operating Temperature
0% to 95% RH non-condensingStorage Humidity
5% to 95% RH non-condensingOperating Humidity
54VDC/1.05A, 12VDC/3.75APower Adapter
Page 9
Overview of Cisco 3504 Wireless Controller
Platform Components
Cisco 3504 Wireless Controller Front Panel
Figure 2: Cisco 3504 Wireless Controller Front Panel View
Platform Components
Table 2: Cisco 3504 Wireless Controller Front Panel Components
Service Port LED1
Redundancy Port LED2
Service Port (SP) (RJ-45) for out-of-band management3
4
5
6
Redundancy Port (RP) (RJ-45).
Note
CPU console port, which is an RS-232 port that supports an RJ-45 connector. At boot-up, the
controller configures the RS-232 port as a console port with default settings of 9600, N, 8, 1. The
boot-loader supports baud rates of 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200. A
default baud-rate recovery mechanism is not available; however, the bootloader ensures that the
stored baud rate setting matches one of the allowed values before setting the baud rate. If a
nonstandard value is detected, the baud rate will default to 9600.
Mini-B USB console port that can be used to perform software updates in addition to the already
available transfer modes, namely HTTP, TFTP, FTP, and SFTP.
Note
The redundancy ports can be connected back to back or via an L2
switch.
If the Mini-B USB console port is used, the CPU console port that supports RJ-45 connector
is ignored. That is, only one of the two ports are ever active.
If you connect to both Mini-B USB port and the CPU console port, then the CPU console
port takes precedence.
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Cisco 3504 Wireless Controller Front Panel
Overview of Cisco 3504 Wireless Controller
7
8
9 and
10
11 and
12
13
Type A 3.0 USB port used to perform software updates in addition to already available transfer
mode, namely HTTP, TFTP, FTP, and SFTP.
1x 5 G/mGig port. This mGig port supports speeds of 5G, 2.5G, and 1G.
Note
In a High Availability environment, it is not possible to change the configured port
speed.
GigE ports
Gigabit Ethernet ports 1 and 2 are RJ-45 connector form-factors. These ports are designed so that
1500 VAC rms isolation (per the 802.3 specification) is met between chassis ground and any
48V/Ethernet signal.
GigE PoE PSE ports
Gigabit Ethernet ports 3 and 4 are 802.3at PoE-capable PSE ports, using RJ-45 connector
form-factors.
Note
The ports can be used for infra-switch connection using multiple an AP-Manager or data
interface.
Reset button
Pushing the Reset button for less than 10 seconds resets the controller.
•
Pushing the Reset button for more than 10 seconds restores the controller to factory default
•
configuration.
Note
System LED that determines if the system is powered up.14
15
Alarm LED that determines a status or error occurred. The status or error is posted on the console
screen.
High Availability LED16
Wait at least 20 seconds before reconnecting an access point to the controller. Otherwise, the controller
•
may fail to detect the device.
We recommend that you configure an AP-Manager interface per port.
•
Precautions for the direct AP connection: Do not configure interfaces on the physical ports, if AP
•
is connected to the port. If an interface is configured on the port where AP is connected, the behavior
is undefined. If the physical ports are configured, remove it and reload the controller.
Direct AP connection is not supported in a High Availability scenario.
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Overview of Cisco 3504 Wireless Controller
Front Panel LEDs: Definitions of States
Table 3: System LED Indicators
Cisco 3504 Wireless Controller Front Panel
DescriptionColor
System not receiving power.Off
System bootBlinking Green
Blinking Amber
Table 4: Alarm LED Indicators
Blinking Amber
Table 5: High Availability LED Indicators
Boot-loader is active and waiting for user input from
the system console
DescriptionColor
Controller image upgradeBlinking Green
Controller status activity, such as firmware upgradeAmber
Controller error. For example, a temperature error
exists.
DescriptionColor
HA port paired with peer controllerSolid Green
Pairing/HA Standby HOTSlow Green Blink
Bootup (Primary/Secondary) and HA Standby COLDSlow Amber Blink
External 115W, dual output 54V/12VDC power adapter1
Kensington security slot2
Page 13
CHAPTER 2
Installing the Cisco 3504 Wireless Controller
This chapter describes how to install the Cisco 3504 Wireless Controller.
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents. Use the statement number provided at the end of each warning
to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
Installation Guidelines and Safety Warnings, page 7
•
Unpacking and Inspecting the Controller, page 8
•
Package Contents, page 9
•
Requirements Tools and Information, page 9
•
Initial System Configuration Information, page 10
•
Configuring Management Interface, page 11
•
Choosing a Physical Location, page 12
•
Installing the Controller, page 13
•
Installation Guidelines and Safety Warnings
This section includes the basic installation guidelines and safety warning statements. Read this section before
you start the installation procedure. Translations of the warning statements appear in the RCSI guide on
Cisco.com.
The operating environment must be within the ranges listed in Environmental Specifications , on page
•
35.
Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting
•
fixtures. Make sure that the cabling is safely away from other devices that might damage the cables.
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Unpacking and Inspecting the Controller
Airflow around the device and through the vents is unrestricted
•
Humidity around the device does not exceed 95 percent.
•
Altitude at the installation site is not greater than 10,000 feet.
•
Do not place any items on the top of the device.
•
For 10/100/1000 fixed ports, the cable length from a switch to a connected device cannot exceed 328
•
feet (100 meters).
Clearance to the switch front and rear panel meets these conditions:
•
Front-panel LEDs can be easily read.
◦
Access to ports is sufficient for unrestricted cabling.
◦
AC power cord can reach from the AC power outlet to the connector on the switch rear panel.
◦
Installing the Cisco 3504 Wireless Controller
Warning
Warning
Warning
To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of: 40° C (104° F). Statement 1047.
To prevent airflow restriction, allow clearance around the ventilation openings to be at least 50 mm (5
cm). Statement 1076
Read the installation instructions before connecting the system to the power source. Statement 1004.Warning
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040.
No user-serviceable parts inside. Do not open. Statement 1073.Warning
Installation of the equipment must comply with local and national electrical codes. Statement 1074.Warning
Hot surface. Statement 1079.Warning
Unpacking and Inspecting the Controller
Follow these steps to unpack the Cisco 3504 Wireless Controller and prepare it for operation:
Cisco 3504 Wireless Controller Installation Guide
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Installing the Cisco 3504 Wireless Controller
Procedure
Package Contents
Step 1
Step 2
Step 3
Remove the controller from its container and save all the packaging material.
Compare the shipment to the equipment list provided by your Cisco customer service representative. Verify
that you have all the items.
Check for damage and report discrepancies or damage, if any, to your Cisco customer service representative.
Before speaking to the representative, have the following information ready:
Invoice number of shipper (see the packing slip)
•
Model and serial number of the damaged unit
•
Description of damage
•
Effect of damage on the installation
•
Package Contents
Each Cisco 3504 Wireless Controller package contains the following items:
One Cisco 3504 Wireless Controller
•
One Power supply and power cord (power cord option configurable)
•
Optional licenses will be pre-installed on controller at factory, if selected
•
Cisco 3504 Wireless Controller software pre-loaded on the controller (software option configurable)
•
Two Number 6 Phillips pan-head screws for mounting the controller on a desk, shelf, or wall
•
Two wall anchors
•
Four adhesive rubber feet pieces
•
Requirements Tools and Information
You will need the following tools and information before you can install the controller:
Wireless controller hardware
•
Controller with factory-supplied power cord and mounting hardware
◦
Network, operating system service network, and access point cables as required
◦
Command-line interface (CLI) console
•
Serial terminal emulator on CLI console (PC or laptop)
◦
Mini-B USB console port
◦
Use either RJ-45 console cable or Mini-B USB cable to connect CLI console and controller
◦
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Initial System Configuration Information
Local TFTP server (required for downloading operating system software updates). Cisco uses an integral
•
TFTP server. This means that third-party TFTP servers cannot run on the same workstation as the Cisco
WCS because Cisco WCS and third-party TFTP servers use the same communication port.
Initial System Configuration Information
Obtain the following initial configuration parameters from your wireless LAN or network administrator:
A system (controller name), such as controller. The system name can contain up to 32 printable ASCII
•
characters.
An administrative username and password, which can contain up to 24 printable ASCII characters.
•
You must enter a username and password and the configured username and password cannot be the
•
same.
A management interface (DS Port or network interface port) IP address, such as 10.40.0.4.
•
A management interface netmask address, such as 255.255.255.0.
•
Installing the Cisco 3504 Wireless Controller
A management interface default router IP address, such as 10.40.0.5.
•
A VLAN identifier if the management interface is assigned to a VLAN, such as 40 or 0 for an untagged
•
VLAN.
Configure the management interface port mapping to either of the following:
•
Port 5 if utilizing the mGig port to the DS
◦
Appropriate Gigabit port number (1-4) to the DS
◦
A management interface DHCP server IP address, such as 10.40.0.6 (the IP address of the default DHCP
•
server that will supply IP addresses to clients and the management interface.
A virtual gateway IP address (a fictitious, unassigned IP address, such as 1.1.1.1, used by all Cisco
•
wireless controller Layer 3 security and mobility managers).
A Cisco wireless controller mobility or RF group name, such as rfgrp40 if required. An RF group name
•
can contain up to 19 printable ASCII characters.
An 802.11 network name (SSID), such as wlan1. An SSID can contain up to 32 printable, case-sensitive
•
ASCII characters.
DHCP bridging
•
Whether or not to allow static IP addresses from clients, either Yes or No.
•
Yes is more convenient, but has lower security (session can be hijacked).
◦
No is less convenient, but has higher security and works well for Windows devices.
◦
RADIUS server IP address, communications port, and secret if you are configuring a RADIUS server,
•
such as 10.40.0.3, 1812, and mysecretcode.
The country code for this installation. Enter help to see a list or refer to the Cisco Wireless LAN Controller
•
Configuration Guide for country code information. This guide is available on Cisco.com.
Status of the 802.11 networks, either enabled or disabled.
•
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Installing the Cisco 3504 Wireless Controller
Status of Radio Resource Management (RRM), either enabled or disabled.
•
Configuring Management Interface
When you save the controller's configuration, the controller stores it in XML format in flash memory. Controller
software release 5.2 or later releases enable you to easily read and modify the configuration file by converting
it to CLI format. When you upload the configuration file to a TFTP/FTP/SFTP server, the controller initiates
the conversion from XML to CLI. You can then read or edit the configuration file in a CLI format on the
server. When you are finished, you download the file back to the controller, where it is reconverted to an
XML format and saved.
The controller does not support the uploading and downloading of port configuration CLI commands. If you
want to configure the controller ports, enter these commands:
• config port linktrap {port | all} {enable | disable}—Enables or disables the up and down link traps
for a specific controller port or for all ports.
• configport adminmode {port | all} {enable | disable}—Enables or disables the administrative mode
for a specific controller port or for all ports.
Configuring Management Interface
Step 1
Step 2
Step 3
The management interface is the default interface for in-band management of the controller and connectivity
to enterprise services such as AAA servers. It is also used for communications between the controller and
access points. The management interface has the only consistently “pingable” in-band interface IP address on
the controller. You can access the GUI of the controller by entering the management interface IP address of
the controller in the address field of either Internet Explorer or Mozilla Firefox browser.
Following are the steps to configure the management interface:
Procedure
Enter the show interface detailed management command to view the current management interface settings.
Note
The management interface uses the controller’s factory-set distribution system MAC address.
Enter the config wlan disable wlan-id command to disable each WLAN that uses the management interface
for distribution system communication.
Enter these commands to define the management interface:
Enter the show interface detailed management command to verify that your changes have been saved.
If you made any changes to the management interface, enter the reset system command to reboot the controller
for the changes to take effect.
Choosing a Physical Location
You can install the controller almost anywhere, but it is more secure and reliable if you install it in a secure
equipment room or wiring closet. For maximum reliability, mount the controller while following these
guidelines:
Make sure you can reach the controller and all cables attached to it.
•
Make sure that water or excessive moisture cannot get into the controller.
•
To prevent airflow restriction, allow clearance around the ventilation openings to be at least 50 mm (5
•
cm).
Verify that the ambient temperature remains between 32° F to 104° F (0° C to 40° C).
•
Make sure that the controller is within 328 ft. (100 m) of equipment connected to the 10/100/1000 Mbps
•
Ethernet ports.
Make sure that the power supply adapter and the power cord can reach a 100 to 240 VAC grounded
•
electrical outlet.
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority
or an electrician if you are uncertain that suitable grounding is available. Statement 1024.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the
protective device is rated not greater than 20A. Statement 1005.
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Installing the Cisco 3504 Wireless Controller
Installing the Controller
Mounting the Controller
Mounting the Controller on Desktop or Shelf
Before mounting the controller on a desktop or shelf, install the rubber feet located in accessory kit shipped
with the controller.
To install the rubber feet to the controller, follow these steps:
Procedure
Installing the Controller
Step 1
Locate the rubber feet on the black adhesive strip that is shipped with the controller.
Figure 4: Identifying the Rubber Feet
Black adhesive strip2Rubber feet1
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Mounting the Controller
Installing the Cisco 3504 Wireless Controller
Step 2
Step 3
Place the controller upside down, on a smooth, flat surface.
Peel off the rubber feet from the black adhesive strip and press them adhesive-side down onto the bottom four
corners of the controller, see the figure below:
Figure 5: Attaching the Rubber Feet
Step 4
Step 5
Place the controller right-side up on a flat, smooth, secure surface.
Connect the interface cables.
Mounting the Controller on a Wall (Mounting Screws)
Note
Warning
Do not wall-mount the device with its front panel facing up. Following safety regulations, wall-mount the
device with its front panel facing down or to the side to prevent airflow restriction and to provide easier
access to the cables.
Read the wall-mounting carefully before beginning installation. Failure to use the correct hardware or to
follow the correct procedures could result in a hazardous situation to people and damage to the system.
Statement 378.
To mount the controller on a wall using mounting screws, follow these steps:
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Installing the Cisco 3504 Wireless Controller
Procedure
Mounting the Controller
Step 1
Step 2
Step 3
Step 4
Mark the location of the mounting screws on the wall. Use the mount hole locations on the back of the controller
for placement of the mounting screws.
Use a 0.107-inch (2.7mm) or #32 drill bit to drill a 3/4 inch (19mm) hole for the two mounting screws.
Insert two screws into the screw holes and tighten until the top of the screws are 1/8 inch from the wall (leaving
enough room for the back panel to slide onto the screws firmly).
Place the controller onto the mounting screws and slide it down until it lock into place, as shown in figure
below:
Note
The front panel of the controller should be facing
down.
Figure 6: Place the Controller on the Mounting Screws
Step 5
After the controller is mounted on the wall, perform the following tasks to complete the installation
Connecting the Controller Console Port
•
Securing the Power Adapter Cable
•
Connecting to the Network
•
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Mounting the Controller
Installing the Cisco 3504 Wireless Controller
Step 6
For configuration instructions about using the CLI setup program, see the (Link to Running the Bootup script
section).
Rack Mounting the Controller
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions
to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
•
heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing
•
the unit in the rack.
Statement 1006
Take care when connecting units to the supply circuit so that wiring is not overloaded. Statement 1018.Warning
Step 1
Step 2
To mount the controller in a 19-inch equipment rack, you can order an optional Optional Rack Mount kit
(AIR-CT3504-RMNT= Cisco 3504 Wireless Controller Rack Mount Tray).
The rack-mount tray is designed for tool-less assembly. To rack-mount the controller, perform the following
steps:
Procedure
Remove the four rubber feet if previously installed.
Slide the Cisco 3504 Wireless Controller in position such that the 4-tray tabs align and latch into the bottom
of the unit as it is pushed in place. The front of the Cisco 3504 Wireless Controller should be flush against
Cisco 3504 Wireless Controller Installation Guide
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Installing the Cisco 3504 Wireless Controller
the front edge of the tray. A nylon latch in the center of the tray snaps into and locks the Cisco 3504 Wireless
Controller in place.
Figure 7: Placing the Controller on the Rack Mount Tray
Mounting the Controller
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Mounting the Controller
Installing the Cisco 3504 Wireless Controller
Step 3
Step 4
Step 5
Place the power adapters between either of the two tabs in the rear of the tray and use the provided velcro
straps to secure them.
Route the AC wiring through the cable management clips.
Attach the rack mount tray to the rack using the supplied screws, as shown in figure below:
Figure 8: Attaching the Rack Mount Tray to the Rack
To remove the chassis from the rack, remove the screws that attach the chassis to the rack, and then remove
the chassis.
Step 6
If required, install rear rack mount braces for additional stability.
Include optional orderable rear rack mount adapter kit: 53-3544-05 ACCKIT, SPARE PART, RKMNT,
REAR, C4948E(-F).
Reuse 69-2237-05 or later, MECHKIT, ACCY,RKMNT, REAR, C4948E(-F) (or equivalent) mounting
adapters to provide additional rear tray support when rack mounted in standard or deep 4-post rack.
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Installing the Cisco 3504 Wireless Controller
Connecting the Controller Console Port
Connecting the Controller Console Port
Caution
Note
Step 1
Step 2
Step 3
Do not connect a Power over Ethernet (PoE) cable to the console port. Doing so might damage the
controller.
Install the USB device driver before establishing a physical connection between the router and the PC
using the USB Console cable plugged into the USB serial port, otherwise the connection will fail.
Procedure
Perform either of the following tasks:
Connect the end of the console cable with the RJ-45 connector to the console port on the controller.
•
Connect a Mini-B USB cable to the Mini-B USB console port. If you are using the USB serial port for
•
the first time on a Windows-based computer, ensure that you have installed the USB driver.
Note
Connect the end of the cable with the DB-9 connector (or USB Type-A) to the terminal or PC. If your terminal
or PC has a console port that does not accommodate a DB-9 connector, you must provide an appropriate
adapter for that port.
To communicate with the controller, start a terminal emulator application. This software should be configured
with the following parameters:
It is not possible to to use both the Mini-B USB console port and the CPU console port concurrently.
If both the ports are connected, the USB port takes precedence over the CPU console port.
9600 baud
•
8 data bits
•
No parity
•
No flow control
•
1 stop bit
•
Installing a Security Lock
The controller has a security slot on the back panel. You can install an optional customer-supplied Kensington
lock, such as the type that is used to secure a laptop computer, to secure the controller. See
#unique_32/unique_32_Connect_42_rear-panel-components for the location of the security lock.
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Running the Bootup Script and Power-On Self Test
Running the Bootup Script and Power-On Self Test
When you plug the controller into an AC power source, the bootup script initializes the system, verifies the
hardware configuration, loads its microcode into memory, verifies its operating system software load, and
initializes itself with its stored configurations. Before performing this test, you should have connected your
PC to the CLI console on the controller as described in the Connecting to Console Port section.
To run the bootup script and conduct the power-on self test (POST), follow these steps:
Procedure
Installing the Cisco 3504 Wireless Controller
Step 1
Step 2
Step 3
Plug the external power supply into the power jack on the back of the controller.
Plug a country-specific power cord into the external power supply, then plug the other end into a grounded
100 to 240 VAC, 50–60 Hz electrical outlet.
Note
If you wish to run a previous release of the controller code, press Esc when the boot loader prompt
appears. The Bootloader Options menu appears.
Note
When the controller receives power, the green front panel multicolor system LED lights. If the system
LED does not light, ensure that the electrical outlet is supplying power and that the power connections
to the controller are correct.
Observe the bootup using the CLI screen.
The bootup script displays operating system software initialization (code download and POST verification)
and basic configuration as shown in the following bootup display example:
Cisco bootloader . . SPI ID: xx:xx:xx:xx:xx
Header 1 found at offset 0x40000
Header 2 found at offset 0xb0000
Header 3 found at offset 0x400000
Header 4 found at offset 0x470000
failsafe value = 0
Set to Boot from Normal
Found bootloaders, booting bootloader 3 of 4 at offset 0x400000.
Starting next bootloader at 0xffffffff81000000
.
Cisco BootLoader Version : 8.5.1.88 (Development build) (Build time: Mar 08 2017 - 20:32:41)
Octeon unique ID: 01800090c019f31e018f
N0.LMC0 Configuration Completed: 8192 MB
Warning: Board descriptor tuple not found in eeprom, using defaults
Starting Environment Fan Status Monitoring Service: ok
Starting Mesh Services: ok
Starting TSM: ok
Starting CIDS Services: ok
Starting Ethernet-over-IP: ok
Starting DTLS server: enabled in CAPWAP
Starting CleanAir: ok
Starting WIPS: ok
Starting SSHPM LSC PROV LIST: ok
Starting RRC Services: ok
Starting SXP Services: ok
Starting Alarm Services: ok
Starting FMC HS: ok
Starting IPv6 Services: ok
Starting Config Sync Manager : ok
Starting Hotspot Services: ok
Installing the Cisco 3504 Wireless Controller
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Installing the Cisco 3504 Wireless Controller
Starting Tunnel Services New: ok
Starting PMIP Services: ok
Starting Portal Server Services: ok
Starting mDNS Services: ok
Starting Management Services:
Web Server:CLI:Secure Web: ok
Starting IPSec Profiles component: ok
Starting FEW Services: ok
Starting MS Agent Services: ok
Semaphore priority is larger than limit of 640
Starting Fabric Services: ok
(Cisco Controller)>
Step 6
If the controller passes the POST, the bootup script runs the Startup Wizard, which prompts you for basic
configuration information.
Welcome to the Cisco Wizard Configuration Tool
Use the '-' character to backup
System Name [Cisco_d9:16:24]:
Note
The startup wizard runs the first time that you power on the controller. The second time you power
it on, the controller prompts you for a login ID and password.
Using the Startup Wizard
Using the Startup Wizard
Before you can use the startup wizard, you must obtain the information discussed in the (Link to Required
Tools and Information section). The table below contains startup wizard information you can use to configure
your controller for basic operation.
Note
The available options appear in brackets after each configuration parameter. The default value appears
•
in all uppercase letters.
If you enter an incorrect response, the controller provides you with an appropriate error message
•
such as invalid response, and returns to the wizard prompt.
Press the hyphen key if you need to return to the previous command line.
•
Table 7: Startup Wizard Information
System Name
Administrative user
name
ActionWizard Setting
Enter the system name, which is the name you want to assign to the controller. You
can enter up to 31 ASCII characters.
Enter the administrative user name to be assigned to this controller. You can enter
up to 24 ASCII characters for each.
The default administrative username is admin.
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Using the Startup Wizard
Installing the Cisco 3504 Wireless Controller
ActionWizard Setting
Administrative
password
Address
Netmask
Aggregation (LAG)
Management Interface
IP Address
Netmask
Default Router
Enter the administrative password to be assigned to this controller. You can enter
from 3 to 24 ASCII characters for each.
Note
There is no default administrative password, you must enter a
password.
Enter the Service Interface IP addressService Interface IP
Enter the Service Interface NetmaskService Interface
Choose Yes or NoEnable Link
Enter the IP address of the management interface.
The management interface is the default interface for in-band management of the
controller and connectivity to enterprise services such as AAA servers.
You can access the controller GUI interface using the management interface IP
address.
Enter the IP address of the management interface netmask.Management Interface
Enter the IP address of the default router.Management Interface
Management Interface
VLAN Identifier
Port Num [1 to 4]
DHCP Server IP
Address
Virtual Gateway IP
Address
Enter the VLAN identifier of the management interface (a valid VLAN identifier or
0 for an untagged VLAN).
The VLAN identifier should be set to match the switch interface configuration.
Management Interface Port Num 1-5. Port 5 if using mGig port.Management Interface
Enter the management interface DHCP server IP address.Management Interface
Choose Yes or No to enable or disable High AvailabilityEnable HA
Enter the IP address of the controller virtual interface. You should enter a fictitious,
unassigned IP address, such as 1.1.1.1.
The virtual interface is used to support mobility management, DHCP relay, and
embedded Layer 3 security such as guest web authentication and VPN termination.
All controllers within a mobility group must be configured with the same virtual
interface IP address.
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Installing the Cisco 3504 Wireless Controller
Using the Startup Wizard
ActionWizard Setting
Mobility/RF Group
Name
Network Name
(SSID)
Configure DHCP
Bridging Mode
Allow Static IP
Addresses
Configure a RADIUS
Server Now?
If desired, enter the name of the mobility group/RF group to which you want the
controller to belong.
Although the name that you enter here is assigned to both the mobility group and
the RF group, these groups are not identical. Both groups define clusters of
controllers, but they have different purposes. All of the controllers in an RF group
are usually also in the same mobility group and vice versa. However, a mobility
group facilitates scalable, system-wide mobility and controller redundancy while an
RF group facilitates scalable, system-wide dynamic RF management.
Enter the network name, or service set identifier (SSID). This is the default SSID
that the access points use when they join a controller.
Enter yes to configure DHCP Bridging Mode. Values are yes or no. The following
message appears:
Warning! The default WLAN security policy requires a RADIUS server.
Please see documentation for more details.
Enter YES to allow clients to assign their own IP address or no to make clients
request an IP address from a DHCP server. Values are YES or no. The default setting
is YES.
If you select YES, you are prompted to enter the following:
RADIUS Server IP address
•
RADIUS server port (default port is 1812)
•
Enter Country Code
List
Enable 802.11b
Network
Enable 802.11a
Network
Network
Enable Auto-RF
Configure a NTP
server now?
RADIUS Server secret
•
If you select no, the following message appears:
Warning! The default WLAN security policy requires a RADIUS server.
Please see documentation for more details.
Enter the two letter country code. The default country code is the United States (US).
Enter ‘help’ to see a list of countries.
Choose YES to enable or no to disable the 802.11b radio network. The default is
YES.
Choose YES to enable or no to disable the 802.11a radio network. The default is
YES.
Choose YES to enableEnable 802.11g
Choose YES to enable or no to disable radio resource management. The default is
YES.
Enter YES to configure an NTP server. The values are YES or no. The default value
is YES.
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Logging On to the Controller
Installing the Cisco 3504 Wireless Controller
ActionWizard Setting
Enter the NTP server
IP address
Enter a polling
interval between 3600
and 604800 secs
time now?
configure IPv6
parameters
Configuration correct?
Logging On to the Controller
To log into the controller, follow these steps:
Enter the NTP server IP address.
Note
This prompt only displays if YES was entered in the “Configure a NTP
Server Now?” prompt.
Enter the polling interval between 3600 and 604800 seconds.
Note
This prompt only displays if YES was entered in the “Configure a NTP
Server Now?” prompt.
Enter YES to configure the system time.Configure the system
Choose YES or No.Would you like to
Enter yes if the configuration entered is correct. Values are yes and no. If yes is
entered. the controller saves your configuration, reboots, and prompts you to log in.
Procedure
Step 1
Enter a valid username and password to log into the controller CLI.
The administrative username and password you created in the startup wizard are case sensitive.Note
Step 2
The CLI displays the root level system prompt:
#(system prompt)>
The system prompt can be any alphanumeric string up to 31 characters. You can change it by entering the
config prompt command. For example, to change the system prompt to CISCO3504, enter config prompt
"CISCO3504" and press Enter. Make sure you enter the new prompt using double quotation marks.
Note
The CLI automatically logs out without saving any changes after 5 minutes of inactivity. You can
set the automatic logout from 0 (never log out) to 160 minutes using the config serial timeout
command.
Connecting to the Network
Figure below shows the connection from the network (802.11 distribution system) to the controller. The
connection uses 10/100/1000BASE-T Ethernet (RJ-45 physical port, UTP, Category-5 or higher cable). Always
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Installing the Cisco 3504 Wireless Controller
use Category-5, Category-5e, Category-6, or Category-7 Ethernet cables to connect the office network
equipment to the controller.
Figure 9: External Network Equipment Connection to the Controller
Connecting Access Points
Note
If the link does not activate, check the cable. When you are connecting to a hub or a switch, use a
straight-through cable.
Connecting Access Points
After you have configured the controller, use Category-5, Category-5e, Category-6, or Category-7 Ethernet
cables to connect up to 50 Cisco lightweight access points to the controller Ethernet ports or to the network
(distribution system). The controller has an auto MDI feature, so you can use an MDI-X or MDI cable
(crossover or straight-through) to make the connections.
As soon as the controller is operational, the controller is available to connect access that are scanning for a
controller. When it detects an access point, it records the access point MAC address in its database. The
controller Radio Resource Management (RRM) feature automatically configures the access point to start
transmitting and allowing clients to associate.
Note
Directly connected local mode APs via two PoE (Power over Ethernet) ports are supported. Directly
connected APs were not supported before Release 7.4.
You have prepared the controller for basic operation. Refer to the Cisco Wireless Controller Configuration
Guides for information about configuring the controller to meet the specific needs of your wireless network.
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Troubleshooting the Controller
Troubleshooting the Controller
This section contains the following topics:
Checking the Controller LEDs, on page 34
•
Using the Reset Button, on page 34
•
Checking the Controller LEDs
If the controller is not working properly, check the LEDs on the front panel of the unit. You can use the LED
indications to quickly assess the status of the unit. See #unique_9/unique_9_Connect_42_led-states for a
description of the front panel LEDs.
The installation is complete. Refer to the Cisco Wireless Controller Configuration Guide for more information
about configuring your controller.
Using the Reset Button
The Reset button on the front panel of the controller becomes active after the controller boots. To reset the
controller using the Reset button, follow these steps:
Installing the Cisco 3504 Wireless Controller
1
Connect a PC to the controller console point.
2
Press and hold the Reset button for at least 3 seconds using a pointed object.
3
After the controller reboots, enter your username and password at the prompts.
If you have configured the controller, it reboots and loads the configuration. If you have not configured the
controller, the configuration wizard is displayed.
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Controller Specifications
This appendix lists the technical specifications for the controller.
Physical Specifications, page 35
•
Environmental Specifications , page 35
•
Power Specifications, page 36
•
Physical Specifications
Table 8: Physical Specifications
APPENDIX A
SpecificationDescription
8.5 in. (215.9 mm)Width
Environmental Specifications
Table 9: Environmental Specifications
Storage Temperature
9.5 in. (241.3 mm)Depth
1.73 in. (43.94 mm)Height
4.4 lbs (2 kg)Weight
SpecificationDescription
–4° F to 158° F (–20° C to 70° C)
32° F to 104° F (0° C to 40° C)Operating Temperature
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Power Specifications
Controller Specifications
SpecificationDescription
0% to 95% RH non-condensingStorage Humidity
5% to 95% RH non-condensingOperating Humidity
Note
Fan remains off at lower operating temperatures. Fan starts spinning if the ambient temperature is more
than 30° C (86° F) and also depending on internal chassis temperatures.
Power Specifications
Table 10: AC Power Supply Specifications
Maximum output power
SpecificationDescription
Universal 100 to 240 VACAC input voltage
50 to 60 HzFrequency
115 W
This is calculated as follows:
60 W @54 VDC
•
55 W @12 VDC
•
PWR-115W-AC=Adapter
Table 11: Heat Dissipation and Power Consumption Specifications
Cisco 3504 Wireless Controller Installation Guide
36
SpecificationDescription
47 WMaximum heat dissipation (without PoE)
48 WMaximum heat dissipation (with 2-ports .3at)
47 WMaximum power consumption (without PoE)
98 WMaximum power consumption (with 2-ports .3at)
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