Cisco Systems 350, 340 User Manual 2

Cisco Aironet Access Point Hardware Installation Guide

340 Series and 350 Series

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-0738-02

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The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0406R)

Cisco Aironet Access Point Hardware Installation Guide

Preface vii

Objectives vii

Audience vii

Organization vii

Conventions viii

Related Publications viii

Obtaining Documentation ix

Cisco.com ix Ordering Documentation ix

Documentation Feedback ix

Obtaining Technical Assistance x

Cisco TAC Website x Opening a TAC Case x TAC Case Priority Definitions x

CONTENTS

CHAPTER

Obtaining Additional Publications and Information xi

1 Overview 1-1

Key Features 1-2

Inline Power 1-2 Omni-Directional Antennas 1-2 Ethernet and Serial Ports 1-3

Ethernet Port 1-3

Serial Port 1-3 Metal Enclosure 1-3 Indicators 1-4

Network Configuration Examples 1-5

Root Unit on a Wired LAN 1-5 Repeater Unit That Extends Wireless Range 1-6 Central Unit in an All-Wireless Network 1-7

Access Point Specifications 1-8

2 Installation 2-1

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Cautions and Warnings 2-2

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Contents

Installation Guidelines 2-3

Basic Guidelines 2-3 Special Considerations 2-3 Coverage Options 2-3

Minimal Overlap Coverage Option 2-4 Multiple Overlapping Networks Coverage Option 2-4 Heavy Overlap Coverage Option 2-5 Site Surveys 2-5

Unpacking the Access Point 2-6

Package Contents 2-6

Connecting the Ethernet and Power Cables 2-7

Connecting Cables on 340 Series Access Points 2-7 Connecting Cables on 350 Series Access Points 2-8

CHAPTER

3 Basic Configuration 3-1

Before You Start 3-2

Summary of Configuration Steps 3-2

Using the IP Setup Utility 3-2

Obtaining and Installing IPSU 3-3 Finding the Access Point’s IP Address 3-3 Setting the Access Point’s IP Address and SSID 3-4

Entering Basic Settings 3-5

Using an Internet Browser 3-5 Using a Terminal Emulator 3-7

Selecting Pages and Settings 3-7 Applying Changes to the Configuration 3-7 Assigning Basic Settings 3-7

Default Basic Settings 3-10

4 Troubleshooting 4-1

Checking the Top Panel Indicators 4-2

Checking Basic Settings 4-3

SSID 4-3 WEP Keys 4-3

Resetting to the Default Configuration 4-4

Steps for Firmware Versions 11.07 or Later 4-4 Steps for Firmware Versions 11.06 or Earlier 4-5

Determining the Boot-Block Version 4-5

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Reconfiguration Steps for Boot Block Version 1.01 or Earlier 4-6

Reconfiguration Steps for Boot Block Version 1.02 or Later 4-7

Contents

APPENDIX

A Translated Safety Warnings A-1

Explosive Device Proximity Warning A-2

Lightning Activity Warning A-3

Installation Warning A-3

Circuit Breaker (15A) Warning A-4

Power Injector Warning A-6

B Declarations of Conformity and Regulatory Information B-1

Manufacturers Federal Communication Commission Declaration of Conformity Statement B-2

Department of Communications – Canada B-3

Canadian Compliance Statement B-3

European Community, Switzerland, Norway, Iceland, and Liechtenstein B-4

Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC B-4

Declaration of Conformity for RF Exposure B-5

Guidelines for Operating Cisco Aironet Access Points and Bridges in Japan B-6

Japanese Translation B-6

English Translation B-6

NDEX

Declaration of Conformity Statements B-7

Declaration of Conformity Statement for European Union Countries B-7

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Objectives

Preface

This section describes the objectives, audience, organization, and conventions of the Cisco Aironet Access Point Hardware Installation Guide.

This publication explains the steps for initial setup and configuration of the access point. This publication also provides troubleshooting information and detailed specifications.

Audience

This publication is for the person installing and configuring a Cisco Aironet Access Point for the first time. The installer should be familiar with network structures, terms, and concepts.

Organization

This guide contains the following sections:

Chapter 1, “Overview,” describes the features and specifications of access points.

Chapter 2, “Installation,” provides basic installation instructions.

Chapter 3, “Basic Configuration,” describes how to enter basic configuration settings.

Chapter 4, “Troubleshooting,” provides solutions to potential problems encountered during setup.

Appendix A, “Translated Safety Warnings,” lists translations of the safety warnings in this publication.

Appendix B, “Declarations of Conformity and Regulatory Information,” describes the regulatory conventions to which the access point conforms and provides guidelines for operating access points in Japan.

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Conventions

This publication uses the following conventions to convey instructions and information:

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in

this manual.

Caution Means reader be careful. In this situation, you might do something that could result in equipment

damage or loss of data.

Preface

• Commands and keywords are in boldface type.

Warning

The warning symbol means danger.

work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to Appendix A in this manual.

Related Publications

For more information about access points and related products, refer to the following publications:

• Quick Start Guide: Cisco Aironet Access Points describes how to attach cables, power on, and assign

an IP address and default gateway for the access point.

• Cisco Aironet Access Point Software Configuration Guide describes the access point’s management

system and explains how to configure the access point.

• Release Notes for Cisco Aironet Access Points describes features and caveats for access points

running firmware release 10.14.

• Cisco Secure Access Control Server for Windows 2000/NT Servers Version 2.6 User Guide provides

complete instructions for using Cisco Secure ACS, including steps for configuring Cisco Secure ACS to support access points.

• Quick Start Guide: Cisco Aironet Wireless LAN Adapters describes how to install and configure PC

and PCI card client adapters for use in a wireless LAN.

• Cisco Aironet Wireless LAN Adapters Hardware Installation Guide provides hardware features,

physical and performance characteristics, and installation instructions for PC and PCI card client adapters.

• Cisco Aironet Wireless LAN Adapters Software Configuration Guide provides instructions for

installing and using the wireless client adapter utilities.

You are in a situation that could cause bodily injury. Before you

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Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Obtaining Documentation

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit e-mail comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

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We appreciate your comments.

Cisco Aironet Access Point Hardware Installation Guide

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Preface

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

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Preface

Obtaining Additional Publications and Information

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Go

to this URL to visit the company store:

http://www.cisco.com/go/marketplace/

• The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as

ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

• Pack et magazine is the Cisco quarterly publication that provides the latest networking trends,

technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet

business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Training—Cisco offers world-class networking training. Current offerings in network training are

listed at this URL:

http://www.cisco.com/en/US/learning/index.html

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Obtaining Additional Publications and Information

Preface

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CHA P TER

Overview

The Cisco Aironet access point is a wireless LAN transceiver that serves as the center point of a stand-alone wireless network or as the connection point between wireless and wired networks. In large installations, wireless users within radio range of an access point can roam throughout a facility while maintaining uninterrupted access to the network.

This chapter provides information on the following topics:

• Key features

• Network configuration examples

• Access point specifications

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1-1

Key Features

This section describes the key features of the access point:

• Inline power

• Omni-directional antennas

• Ethernet and serial ports

• Indicators

• Industrial temperature range and UL 2043 rating for 350 series metal case access point

Inline Power

Cisco Aironet 350 series access points receive power through the Ethernet cable, so you do not need to run a separate power cord to the access point. Plug the Ethernet cable into the Ethernet port on the back of the access point and plug the other end into one of three possible power sources:

• A Cisco Aironet power injector

• A switch with inline power, such as the Cisco Catalyst 3524-PWR-XL switch

• A power patch panel, such as the Cisco Catalyst Inline Power Patch Panel

Chapter 1 Overview

Note Cisco Aironet 340 series access points rely on a separate power supply plugged into the power port on

the back of the access point.

Caution Cisco Aironet power injectors are designed for use with 350 series access points and bridges only. Using

the power injector with other Ethernet-ready devices can damage the equipment.

Caution Cisco Aironet Power Injectors are not rated for operation in a building’s environmental air space, such

as above suspended ceilings.

Caution The operational voltage range for Cisco Aironet 350 series access points and bridges is 24 to 60 VDC.

Higher voltage can damage the equipment.

Omni-Directional Antennas

The access point’s omni-directional, 2.2 dBi antennas provide diversity coverage for your wireless LAN area. Diversity coverage helps maintain a clear radio signal between the access point and wireless client devices. Just as you can improve signal clarity on your car radio at a stoplight by creeping ahead a few inches, the access point can improve signal quality by choosing the antenna that is receiving the best signal from a client device.

Some access points models are equipped with dual reverse-polarity TNC connectors that you can use to connect to your own antennas for special applications.

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Chapter 1 Overview

Ethernet and Serial Ports

Ethernet Port

The access point’s Ethernet port accepts an RJ-45 connector, linking the access point to your 10/100 Ethernet LAN. The 350 series access point receives power through the Ethernet cable from a switch with inline power, from a power patch panel, or from the access point’s power injector.

Serial Port

The access point’s serial port provides console access to the access point’s management system. Use a nine-pin, straight-through, male-to-female serial cable to connect your computer’s COM 1 or COM 2 port to the access point’s serial port. Assign the following port settings to a terminal emulator to open the management system pages: 9600 baud, 8 data bits, No parity, 1 stop bit, and Xon/Xoff flow control.

Metal Enclosure

Key Features

The 350 series metal case access point contains a metal enclosure having adequate fire resistance and low smoke-producing characteristics suitable for operation in a building’s environmental air space in accordance with Section 300-22(c) of the NEC. The 350 series metal case access point also supports an industrial temperature operating range.

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Key Features

Indicators

Chapter 1 Overview

The three indicators on top of the access point report Ethernet activity, association status, and radio activity. The indicators are labeled in Figure 1-1 and Figure 1-2.

Figure 1-1 Indicators on the 340 and 350 Series Access Point

CISCO AIRONET 350

WIRELESS ACCESS POINT

SERIES

Ethernet

Status

Radio

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Figure 1-2 Indicators on the 350 Series Metal Case Access Point

CISCO AIRONET 350

WIRELESS ACCESS POINT

SERIES

ETHERNET ACTIVITY

ASSOCIATION STATUS

RADIO ACTIVITY

Ethernet Status Radio

1-4

The Ethernet indicator signals Ethernet traffic on the wired LAN. This indicator blinks green when

•

a packet is received or transmitted over the Ethernet infrastructure. The indicator blinks red when the Ethernet cable is not connected.

• The association status indicator signals operational status. Blinking green indicates that the access

point is operating normally but is not associated with any wireless client devices. Steady green indicates that the access point is associated with at least one wireless client device.

• The radio indicator blinks green to indicate radio traffic activity. The light is normally off, but it

blinks green whenever a packet is received or transmitted over the access point radio.

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Chapter 1 Overview

Network Configuration Examples

This section describes the access point’s role in three common wireless network configurations. The access point’s default configuration is as a root unit on a wired LAN. The other two possible roles, repeater unit and central unit in an all-wireless network, require specific changes to the default configuration.

Root Unit on a Wired LAN

An access point connected directly to a wired LAN provides a connection point for wireless users. If more than one access point is connected to the LAN, users can roam from one area of a facility to another without losing their connection to the network. As users move out of range of one access point, they automatically connect to the network (associate) through another access point. The roaming process is seamless and transparent to the user. Figure 1-3 shows access points acting as root units on a wired LAN.

Figure 1-3 Access Points as Root Units on a Wired LAN

Access Point

(Root Unit)

Wired LAN

Network Configuration Examples

Access Point (Root Unit)

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Network Configuration Examples

Repeater Unit That Extends Wireless Range

An access point can be configured as a stand-alone repeater to extend the range of your infrastructure or to overcome an obstacle that blocks radio communication. The repeater forwards traffic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN. The data is sent through the route that provides the greatest performance for the client. Figure 1-4 shows an access point acting as a repeater.

Figure 1-4 Access Point as Repeater

Access Point

(Root Unit)

Chapter 1 Overview

Wired LAN

Access Point (Repeater)

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Chapter 1 Overview

Central Unit in an All-Wireless Network

In an all-wireless network, an access point acts as a stand-alone root unit. The access point is not attached to a wired LAN; it functions as a hub linking all stations together. The access point serves as the focal point for communications, increasing the communication range of wireless users. Figure 1-5 shows an access point in an all-wireless network.

Figure 1-5 Access Point as Central Unit in All-Wireless Network

Access Point

(Root Unit)

Network Configuration Examples

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Access Point Specifications

Table 1-1 lists specifications for the access point.

Table 1-1 Access Point Specifications

Category Specification

Physical

Size 6.30 in. (16 cm) W x 4.72 in. (12 cm) D x 1.45 in. (3.7 cm) H

Status indicators Three indicators on the top panel: Ethernet traffic, status, and

Connectors On the back panel: An RJ-45 jack for 10/100 Ethernet

Voltage range 24 to 60 VDC (regulated 5 VDC for 340 series only)

Operating temperature range 32 to 122

Weight Less than 1 lb (0.45 kg) for 340 and 350 series

Chapter 1 Overview

radio traffic

connections; a nine-pin serial connector; a power connector (plug-in AC adapter) for a regulated 5V input (340 series only)

F (0 to 50oC) for 340 and 350 series

–4 to 131

32 to 104

F (–20 to 55oC) for 350 series metal case

F (0 to 40oC) for power injectors

1.43 lbs (0.64 kg) for 350 series metal case

Radio

Power output 100, 50, 30, 20, 5, or 1 mW for 350 series

30, 20, 5, or 1 mW for 340 series

(Depending on the regulatory domain in which the access point is installed)

Frequency 2.400 to 2.497 GHz (Depending on the regulatory domain in

which the access point is installed)

Range Indoor:

150 ft at 11 Mbps (100 ft for 340 series only)

350 ft at 1 Mbps (300 ft for 340 series only)

Outdoor:

800 ft at 11 Mbps (400 ft for 340 series only)

2000 ft at 1 Mbps (1500 ft for 340 series only)

Modulation Direct Sequence Spread Spectrum

Data rates 1, 2, 5.5, and 11 Mbps

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Chapter 1 Overview

Access Point Specifications

Table 1-1 Access Point Specifications (continued)

Category Specification

Antenna Two captured 2.2 dBi gain antennas or a diversity system with

two reverse-TNC connectors (antennas for this model are sold separately). Some models in the 340 series have one 2.2 dBi gain antenna.

Compliance Operates license-free under FCC Part 15 and complies as a

Class B computing device. Complies with DOC regulations. Complies with the following: ETS 300.328, FTZ 2100, MPT 1349, FCC Part 15.107 and 15.109 Class B, ICES-003 Class B (Canada), CISPR 22 Class B, AS/NZS 3548 Class B, VCCI Class B, EN 50082-1, UL1950, CSA 22.2 No. 950, EN 60950, IEC 60950, VCCI, and others (see Appendix B).

350 series metal case access point complies with UL 2043 for products installed in air handling spaces, such as above suspended ceilings.

Caution Cisco Aironet Power Injectors are not

rated for UL 2043 and should not be placed in air handling spaces, such as above suspended ceilings.

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+ 49 hidden pages