Catalyst 2984G, 2948G-GE-TX,
and 2980G Switch Hardware
Installation Guide
October 20 03
Corporate Headquarters
Cisco Systems , Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-786286=
Text Part Number: 78-6286-05
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTW ARE LICENSE AND LIMITED WARRANTY FO R THE A CCOMPANYING PR ODUCT ARE S ET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO
LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to cor rect t he interference at their own expense.
The following information is for FCC complia nce of Class B devices: The equi pment des cribed in this manual generates and may rad iate
radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television
reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment wit hou t Cisco’s written autho riz atio n may resul t in the equi pme nt no longe r comply ing with FCC re quir ements for Class
A or Class B digital devices. In that event, your right to use the equipm ent may be lim ited by FCC regulations, and you may be required to correct
any interference to radio or television communicati ons at your own expense.
You can determine whether your equipment is causing int erferen ce by turning it off. If the inter ference stops, it was probably caused by the Cisco
equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by
using one or more of the following measures:
• Turn the television or radio antenna until the interferenc e stops.
• Move the equipment to one side or the other of the television or radio .
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circ uit from the tel evision or radio. (That is, make certain the equip ment and the television
or radio are on circuits controlled by different circui t breakers or fuses.)
Modifications to this product not auth orized by Cisco Sys tems, Inc. could void the FCC approval and negate your auth ority to op erate the prod uct.
The Cisco implementation of TCP header compression is an adap tati on o f a pr ogr am d eveloped by the University of California, Berkeley (UCB) as
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks
of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet,
ASIST, BPX, Catalyst, CCDA, CCD P, CCIE, CCNA, C CNP, Cis co, the Ci sco Certi fied In ternetwo rk Exp ert logo, C isco IOS, the Cisco IOS logo ,
Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel,
EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX,
MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateM UX, Registrar, Scri ptShare,
SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO
are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cis co and any oth er company . (0304 R)
Catalyst 2984G, 2948G-GE-T X, and 2980 G Swit ch Hardware Installation Guide
Cisco TAC Website xxv
Opening a TAC Ca se xxv
TAC Case Priority Definitions xxv
CHAPTER
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Obtaining Additional Publicati ons and Information xxvi
1Product Overview 1-1
Switch Description 1-1
GBIC Module Support 1-3
SFP Module Support 1-3
Switch Features 1-4
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v
Contents
Port Locati on s 1-6
10/100 and 10/100/1000 Ports 1-6
Catalyst 294 8G and 2980G Switc h Ports 1-7
Catalyst 2948G-GE-TX Switch Ports 1-7
Switch Components 1-7
Management Ports 1-8
Console Serial Port 1-8
10BASE-T and 10/100BASE-T Ports 1-8
Front Panel LEDs 1-8
Airflow 1-9
Power Supplies 1-11
CHAPTER
CHAPTER
2Site Planning 2-1
Site Power Requirements and Heat Dissipation 2-2
System Ground Connect ion Guidelines (Catalyst2948G and 2980G Switches
Only)
2-3
Connecting the Swi tch to Earth Ground 2-5
Site-Planning Checklist 2-7
3Installing the Switc h 3-1
Preparing for Installation 3-2
EMC Regulatory Statements 3-2
U.S.A. 3-2
Taiwan 3-2
VCCI Class A Notice for Japan 3-3
Korea 3-3
Class A Notice for Hungary 3-4
Checking the Shipping Container 3-4
Catalyst 2948G and 2980G Sw i tches 3-4
Catalyst 2948G-GE-TX Switches 3-5
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Installing the Cat alyst 2948G and 2980G Switc hes 3-6
Required Installation Tools 3-6
Rack-Mounting the Catalyst2948G and 2980G Switches 3-7
Installing the Catalyst 2948G-GE-TX Switch 3-9
Rack-Mounting the Catalyst 2948G-GE-TX Switch 3-10
Removing Screws from the Switch 3-10
Attaching Bracke ts to the Switch 3-11
Mounting the Switch in a Rack 3-14
Attaching the Cable Guide 3-15
Wall-Mounting the Catalyst 2948G-GE-TX Switch 3-16
Attaching the Brackets to the Switch for Wall-Mounting 3-16
Attaching the RPS Connector Cover 3-17
Mounting the Switch on a Wall 3-17
Mounting the Catalyst 2948G-GE-TX Switch on a Ta ble or Shelf 3-19
Connecting Power to the Switches 3-19
Contents
CHAPTER
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Connecting to 10/100 and 10/100/1000 Ports 3-20
Connecting a Termi nal to the Console Seria l and Ethernet Management
Ports
3-22
Verifying Switch Operation 3-23
4Configuring the Gigabit Ethernet Ports 4-1
Installing, Removing, and Maintaining GBICs 4-2
GBIC Features 4-2
Port Cabling Specifications 4-4
GBIC Optical Power Characteristics 4-5
GBIC Cabling Restrictions 4-5
Installing GBICs 4-6
Removing GBICs 4-9
GBIC Maintenance Guidelines 4-10
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Contents
Patch Cord 4-10
Patch Cord Configuration Example 4-11
Patch Cord Installation 4-11
Connecting To an SFP Module 4-12
CHAPTER
APPENDIX
APPENDIX
APPENDIX
5Troubleshooting the Installation 5-1
Getting Started 5-2
Problem Solving to the System Component Level 5-2
Identifying Startup Problems 5-3
Troubleshooting the Power Supply 5-4
Contacting Custo m er Service 5-5
ASpecifications A-1
Console Serial Port A-1
10BASE-T and 10/100BASE-T Ethernet Manageme nt Ports A-2
Catalyst2948G Switch Specifications A-2
Catalyst2948G-GE-TX Switch Specifications A-5
Catalyst2980G Switch Specifications A-6
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I
NDEX
Contents
Laser Radiation D-11
Attaching the Cisco RPS (model PWR300-AC-RPS-N1) D-13
Attaching the Cisco RPS (model PWR600-AC-RPS) D-14
Attaching the Cisco RPS (model PWR675-AC-RPS-N1) D-15
Redundant Power Supply Connection Warning D-17
Switch Installation Warning D-18
Chassis Warning for Rack-Mounting an d Servicing D-20
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Contents
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Cisco Limited Lifetime Hardware
Warranty Terms
There are special terms applicable to your hardwa re warranty and v arious services
that you can use during the warranty period. Your formal Warranty Statement,
including the warranty applicable to Cisco software, is included on the Cisco
Documentation CD and on Cisco.com. Follow these steps to access and download
the Cisco Information Packet and your warranty docu me nt f rom the CD or
Cisco.com.
The Warranties and License Agre emen ts pag e appe ars.
2. To read the Cisco In format ion Packet, follow these steps:
a. Click the Information Packe t Number field, and make sure that the part
number 78-5235-02F0 is hig hlighted.
b. Select the language in whic h you would like to rea d the docum ent.
c. Click Go.
The Cisco Limited Warranty and Software License page from the
Information Packet appears.
d. Read the docum en t onli ne, o r c lick th e PDF icon to download an d pr int
the document in Adobe Portable Document Format (PDF).
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
xi
Cisco Limited Lifetime Hardware Warranty Terms
NoteYou must have Adobe Acrobat Reader to view and print PDF
files. You can download the reader fr om Adobe’s website:
http://www.adobe.com
3. To read translated and loc alized warra nty info rmatio n about yo ur product ,
follow these st eps:
a. Enter this part number in the Warranty Document Number field:
78-6310-02C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warr an t y p ag e ap pear s .
d. Read the docum en t onli ne, o r c lick th e PDF icon to download an d pr int
the document in Adobe Portable Document Format (PDF).
You can also c ontact th e Cisco servi ce and suppo rt website fo r assistanc e:
http://www.cisco.com/public/Support_root.shtml.
xii
Duration of Hardware Warranty
A Cisco product h ard ware wa rrant y i s s uppo rte d f or a s l on g as th e or ig ina l e nd
user continues to own or use the product, provided that the fan and power supply
warranty is limited to five (5) years. In the event of a discontinuance of product
manufacture, the Cisco warranty support is limited to five (5) years from the
announcement of the d isco nt inua nce.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part with in ten (10) wor king days af ter receip t of the Retur n
Materials Authorization (RMA) request. Actual delivery times can vary,
depending on th e cu sto mer lo cati on.
Cisco reserves the right to refund the pu rchase pr ice as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the
product directly from Cisco, contact your Cisco Sales and Service Representative.
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
78-6286-05
Cisco Limited Lifetime Hardware Warranty Terms
Complete the information below, and keep it for reference.
Company product pu rcha sed from
Company telephone num be r
Product model number
Product serial numbe r
Maintenance contract number
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Cisco Limited Lifetime Hardware Warranty Terms
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Audience
Preface
This preface describes the audience, organization, and conventions of the
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
and provides inform at ion on h ow to obta in r ela ted do cu ment atio n.
To use this hard ware gui de , you sh ould be fam il iar wi th e lec tron ic cir cu itr y and
wiring practices an d p re fe rably b e a n electronic or elect ro me ch an ica l te ch nician.
Organization
This guide is organized as follows:
ChapterTitleDescription
Chapter 1Product OverviewLists and describe s th e hardware feat ur es
Chapter 2Site PlanningDescribes how to prepar e you r site fo r t he
Chapter 3Installing the
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and functionality of the Catalyst 2948G,
2948G-GE-TX, and 2980G sw it ches .
installation of the switch.
Describes how to install the Catalyst 2948G,
Switch
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
2948G-GE-TX, and 2980G sw it ches .
Provides procedures for removing and
installing chassis components.
xv
Related Documentation
Preface
ChapterTitleDescription
Chapter 4Gigabit Ethernet
Port Configuration
Chapter 5Troubleshooting
the Installation
Appendix A SpecificationsLists C atalyst 2948G an d 2 980 G sw itch
Appendix B R epac king
a Switch
Appendix C Differential Mod e
Delay
Appendix D Translated Safety
Warnings
Describes the feat u res a nd configur ation of
the Gigabit Etherne t p ort s.
Provides troubleshooting guidelines for the
initial hardware installation and suggests
steps to help isolate and resol ve problems.
specifications.
Provides procedures to re pack your
Catalyst 2948G or 2980G switch in the event
that you have to re tur n it to the facto ry.
Describes the natu re a nd cau ses of
differential mode delay (DMD ) and ways to
prevent it.
Repeats in multiple languages the warnings
in this guide.
Related Documentation
Refer to the follo wing docum ents for additional Cata lyst 4500 series information:
• Software Configuration Guide—Catalyst 45 00 Seri es, C at alyst 2948G , an d
Catalyst 2980G Switches
• Command Reference—Catalyst 4 500 S erie s, Cataly st 2948G, and Cat alyst
2980G Switches
• System Message Guide—Catalyst 4500 Series, Catalyst 2948G, and Catalyst
2980G Switches
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xvi
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Preface
Conventions
This docume nt u s es the f ol lowing conventions:
Conventions
ConventionDescription
boldface fontCommands and keywords a re in boldface.
italic fontArguments for which you supply values are in ita li cs.
[ ]Elements in square brackets are optional.
{ x | y | z }Alternative keywords are grouped in braces an d
separated by vertical ba rs.
[ x | y | z ]Optional alterna tive keywords are grouped in brac kets
and separated by vertical bars.
stringA nonquoted set of characters. Do no t use quotatio n
marks around the string or the string will includ e the
quotation marks.
screen fontTerminal sessions and information the system displays
are in
screen font.
boldface screen
font
italic screenfontArguments for which you supply values are in italic
^The symbol ^ r epre se nts t he key labe led Con trol— fo r
< >Nonprinting char acters, suc h as passwords are in angle
Information you must enter is in boldface screen font.
screen
font.
example, the key combination ^D in a screen display
means hold down the Control key while you press the D
key.
brackets.
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Notes use the following conventions:
NoteMeans reader take note. Notes contain helpful suggestions or references to
material not covered in the pub lication .
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
xvii
Conventions
Preface
Cautions use the following conventions:
Caution Means re ader be careful. In this situat ion, you migh t do someth ing that co uld
result in equipment damage or l oss of data.
Warnings use the following conventions:
Warning
Waarschuwing
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices f or
preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that
accompanied this device.
Statement 1071
SAVE THESE INSTRU CTIO NS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat
werken, dient u zich bewust te zijn van de bij elektrische schakelingen
betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken
om ongelukken te voorkomen. Gebruik het nummer van de verklaring
onderaan de waarschuwing als u een vertaling van de waarschuwing die bij
het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
xviii
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Preface
Conventions
Varoitus
Attention
Warnung
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia
vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien
käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin
ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta
varoitusten lopussa näkyvien lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une
situation pouvant entraîner des blessures ou des dommages corporels. Avant
de travailler sur un équipement, soyez conscient des dangers liés aux circuits
électriques et familiarisez-vous avec les procédures couramment utilisées
pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui
accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la
fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHE RHEIT SHINWEI SE
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Dieses Warnsymbol bedeutet Gefahr . Sie befinden sich in einer Situation, die
zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit
den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur
Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder W arnung
angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den
übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät
ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Conventions
Preface
Avvertenza
Advarsel
Aviso
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di intervenire su qualsiasi
apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti
elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza
per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade
på person. Før du begynner å arbeide med noe av utstyret, må du være
oppmerksom på farene forbundet med elektriske kretser, og kjenne til
standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver
advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som
fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá
ser causadora de lesões corporais. Antes de iniciar a util ização de qualquer
equipamento, tenha conhecimento dos perigos envolvidos no manuseio de
circuitos elétricos e familiarize-se com as práticas habituais de prevenção de
acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham
este dispositivo.
xx
GUARDE ESTAS INSTRUÇÕES
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Preface
Conventions
¡Advertencia!
Varning!
INSTRUCCIONES I MPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física.
Antes de manipular cualquier equipo, considere los riesgos de la corriente
eléctrica y familiarícese con los procedimientos estándar de prevención de
accidentes. Al final de cada advertencia encontrará el número que le ayudará
a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan
leda till personskada. Innan du utför arbete på någon utrustning måste du vara
medveten om farorna med elkretsar och känna till vanliga förfaranden för att
förebygga olyckor. Använd det nummer som finns i slutet av varje varning för
att hitta dess översättning i de översatta säkerhetsvarningar som medföljer
denna anordning.
SPARA DESSA ANVISNINGAR
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xxi
Conventions
Preface
xxii
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Preface
Obtaining Documentation
Cisco provides several ways to obta in d ocume nta tio n, t echn ica l assi stan ce , a nd
other technical resources. These sections explain how to obtain technical
information from Cisco Syst ems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at
this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
Cisco documentation and additional literature are available in a Cisco
Documentation CD-ROM package, which ma y have shipped with your prod uct.
The Documentation CD-ROM is updated regularly and may be more current than
printed documentat ion. The CD-ROM package is available as a single uni t or
through an annua l or q uart erl y subsc ript ion .
Registered Cisco.c om user s can order a sing le Docume ntation CD-ROM (product
number DOC-CONDOCCD=) through the Cisco Ordering tool:
• Nonregistered Cisco.com users c an order docum entat ion through a local
account representat ive by calling Cisco Systems Corporat e Headqua rters
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Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco
Documentation hom e page, cli ck Feedback at the top of the page.
You ca n sen d y our c om ment s in e -m ail t o bug-doc @c isc o.c om.
Preface
You can submit comments by using the response card (if present) behind the front
cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Docume nt Ordering
170 West Tasman Dr ive
San Jose, CA 95134- 988 3
We appreciate yo ur comm ents .
Obtaining Technical Assistanc e
For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, the Cisco Technical Assistance Center (TA C) provides 24-hour,
award-winning technical sup port services, online and over the phone. Cisco.com
features the Cisc o TAC website as an o nline star ting point fo r technical as sistance.
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
xxiv
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Preface
Cisco TAC Website
The Cisco TAC website ( http://www.cisco.com/tac) provides online documents
and tools for trou blesh oot ing and re solving t ech nica l issu es with Ci sco p rod ucts
and technologies. The Cisco TAC website is available 24 hours a day, 365 days a
year.
Accessing all the to ols o n th e Cisc o TAC website requires a Cisco.com use r ID
and password. If you have a valid service contract but do not have a login ID or
password, register at t his UR L:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the
fastest way to open P3 and P4 cases. (Your network is minimally impaired or you
require product in for mat ion). Af ter you d esc rib e you r situ ation , th e TAC Case
Open Tool automatically recommends resources for an immediate solution. If
your issue is not r esol ved usin g th ese rec om mend ati ons , your c as e w ill be
assigned to a Cisc o TAC engineer.
For P1 or P2 cases (your product ion n etwork i s down or severely degraded) or if
you do not have Internet ac cess, con tac t Ci sco TAC by telephone. Cisco TAC
engineers are assigned immediately to P1 and P2 cases to help keep your business
operations running smoothly.
Obtaining Technical Assistance
To open a case by t eleph one , use o ne of t he fol lowing nu mbe rs:
Asia-Pacific: +61 2 8446 7411 (Australia : 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
To ensure that all cases are reported in a standard format, Cisco has established
case priority definitions.
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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xxv
Preface
Obtaining Additional Publications and Information
Priority 1 (P1)—Your network is “down” or there is a critical impact to your
business operations. You and Cisco will commit al l necessar y resour ces aroun d
the clock to resolve the situation.
Priority 2 (P2)—Opera tion of an existing netwo rk is severely degraded, or
significant aspects of y our business ope rat ion are negatively affected by
inadequate performa nce of Cisco pro duc ts. You and Cisco will commit full-time
resources during normal business hours to reso lve the situation .
Priority 3 (P3)—O perational performa nce of your network is impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore servi ce to sati sfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco produ ct
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Obtaining Additional Publications and Information
Information about C isco pr odu cts, te chnol og ies, a nd network solu tio ns is
available from various online and printed sources.
xxvi
• The Cisco Product Catalog describe s the ne tworking p roduc ts offere d by
Cisco Systems, as well as ordering and customer support services. Access the
Cisco Product Catalog at this URL:
• Cisco Press publishes a wi de r ange of n etworki ng pu bli cati ons. Cisc o
suggests these titles for new and experien ced use rs: Intern etworking Terms
and Acronyms Dictionar y, Internetworking Technology Handbook,
Internetworking Troubles hooting G uid e, and t he I nter ne twork ing D esi gn
Guide. For current Cisco Press titles and other infor mation, go to Cisco Press
online at this URL:
http://www.ciscopress.com
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
78-6286-05
Preface
Obtaining Additional Pub li cations and Information
• Packet magazine is the Cisco quarterly publication that provides the latest
networking trends, t echn ology br eakt hr oughs, and Ci sco p rod ucts and
solutions to help industry professionals get the most from their networking
investment. Included are networking deployment and trouble shootin g tips,
configuration examples, cu stomer case stu dies, tuto rials and tra ining,
certification information, and links to numerous in-depth online resources.
You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
• iQ Magazine is the Cisco bimonthl y publica tion that de livers the latest
information about Internet business strategies for executives. You can access
iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly jour nal publis hed by Cisco Systems
for engineering p rofe ssiona ls i nvolved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journa l at this UR L:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_
protocol_journal.htm l
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• Training—Cisco offers world-class networking training. Current offerings in
network training are listed at this URL:
http://www.cisco.com/en/US/learning/index.html
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Obtaining Additional Publications and Information
Preface
xxviii
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Product Overview
This chapter provides an overview of the features and components of the
Catalyst 2948G, 2948G-GE- TX, and 2980G switche s. It contai ns these sect ions:
• Switch Description, page 1
• Switch Co mpo nen ts, pag e 7
NoteThroughout this guide , Catalyst 2980G switch refers to both the Catal yst 2980G
switch and the Catalyst 2980G-A switch, un less othe rwise note d.
Switch Description
The Catalyst 2948G, 2948G -GE-TX , and 2980G switche s are designed for
high-performance , hig h-d en sity wi ring -clo set ap pli cat ions. Figu re 1-1 through
Figure 1-3 show the switches.
CHAPTER
1
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Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Switch Description
Figure 1-1Catalyst 2948G Switch
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The Catalyst 2948G, 2948G -GE-TX , and 2980G swit ches interfac e with
networking equipment using Ethernet (10BASE-T), Fast Ethernet (100BASE-T),
and Gigabit Ethernet (1000 BASE-T) interface s. Depen ding on the model, the
switches also support Gigabit Interface Converters (GBICs) or sm all form-factor
pluggable (SFP) modules.
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